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Comprehensive Rehabilitation and Nursing Center at

147 Reist Street, Williamsville, NY 14221 · For profit - Limited Liability company · 142 certified beds · (716) 633-5400 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Sep 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$37,138 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Sep 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $37,138 in federal fines (most recent 2024-06-21)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (73%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
30 N Union Rd · (716) 633-6363 · Call to confirm hours
Pharmacy
Rite Aid0.2 mi
5447 Main St · (716) 632-8608 · Call to confirm hours
Grocery
Tops0.4 mi
5274 Main & Union, Williamsville, NY 14221
Park
79 Glen Ave · (716) 418-6632 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased25.2%14.1%15.4%worse
Long-stay residents who lose too much weight6.1%5.8%5.4%worse
Long-stay residents with a catheter left in their bladder0.6%0.5%0.9%better
Long-stay residents with a urinary tract infection1.8%1.3%2.0%typical
Long-stay residents with depressive symptoms8.2%19.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury3.5%3.1%3.3%typical
Long-stay residents whose ability to walk worsened20.1%12.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication21.8%13.2%18.9%worse
Long-stay residents given the seasonal flu vaccine94.0%95.3%95.3%typical
Long-stay residents with pressure ulcers6.0%6.5%4.7%worse
Long-stay residents with worsening bladder/bowel control22.4%19.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table25.6%13.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.0%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine41.9%78.8%79.4%worse
Short-stay residents rehospitalized after admission18.5%20.6%22.6%better
Short-stay residents with an outpatient ER visit10.2%9.6%12.0%better
Long-stay hospitalizations per 1,000 resident days0.331.701.67better
Long-stay outpatient ER visits per 1,000 resident days1.961.361.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

33.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 72 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

33.1%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
53.6%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 53.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 69 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF33.1%CMS range 21.7–43.451.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.8–15.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge53.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge47.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified87.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge87.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 4.1–11.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.111.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.27
RN hours/ resident / day
1.08
LPN hours/ resident / day
1.67
Aide hours/ resident / day
3.02
Total nurse hours/ resident / day
0.20
RN hoursweekends
72.7%
Total nursing turnover
95.2%
RN turnover

How full it usually is: this home is certified for 142 beds and averages 135.2 residents a day — about 95% occupied, or roughly 7 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.02 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.67 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.69 hrs/resident/day on weekends vs 3.16 on weekdays — 15% thinner on weekends. RN hours go from 0.30 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 73% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2024-12-06)
15
at the previous standard inspection (2023-04-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

45 citations, most serious first. The 11 most serious are shown; the remaining 34 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2024-06-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews conducted during an Abbreviated Partial Extended survey (Complaint #NY00345600), the facility failed to provide an environment free of accident hazards and adequate supervision to prevent elopement for seven (Resident #1, #2, #3, #4, #5, #6, and #7) of seven residents reviewed. Specifically, on 6/18/2024 at 4:30 AM, staff returned Resident #1 to the facility after they were found outside. The facility failed to initiate safety interventions after Resident #1 eloped to prevent recurrence. Subsequently, at 6:30 AM facility staff were unable to locate Resident #1 and local authorities were called. Resident #1 was returned to the facility at 4:00 PM by their Health Care Proxy. Additionally, windows in resident rooms of those identified at risk for elopement did not have adequate safety devices to prevent the window from being fully opened. This involved Resident's #1, #2, #3, #4, #5, #6, and #7. This resulted in the likelihood for harm that is immediate jeopardy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-05 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review completed during a survey, the facility did not provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public. Specifically, a project to replace the facility's roof began and was interrupted from being completed during and due to inclement seasonal weather. The issues involved various ceiling tiles that were missing or stained throughout the facility; buckets and receptacles, and buckets and receptacles containing standing water and drain hoses from ceilings were stored in corridors and a resident room bathroom; tarps with drain hoses were hung from the corridor's ceiling assemblies; floor tiles were not level to the floor's surface, and ceiling's had missing plaster and peeling paint. This affected three (3) (Units 1/2, Unit 5, and Unit 6) of three (3) resident units and one (1) of one (1) Kitchen and one (1) of one (1) Kitchen stairway. The findings are: 1.Observations of the exterior of the building on 02/05/2026 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-08 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not follow the required transfer or discharge process for three (3) of three (3) residents (Residents #3, #4, and #5) reviewed for Transfer or Discharge Process. Specifically, the facility did not notify the residents and the residents' representatives in writing and did not send a copy of the notice to the representative of the Office of the State Long-Term Care Ombudsman at least 30 days before the resident was transferred or discharged . The findings are:The policy and procedure titled Discharge Plan - Discharge Instructions revised 12/03/2025 documented it was to provide each resident that had an anticipated discharge date with the necessary information and connections to outside services to ensure the safest discharge. It documented that each department was to interview the resident and continuing care provider prior to the anticipated discharge to assess continued care needs as well as develop a plan designed to ensure the resident's needs will be met…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review conducted during an Abbreviated survey (Complaint #2693403), the facility did not ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for one (1) (Resident #1) of three (3) residents reviewed for physician orders. Specifically, Resident #1 had an order for compression for leg edema (swelling caused by excess fluid accumulation) that was not entered into the electronic medical record or implemented.The finding is: The policy titled Physician Notification dated 12/10/2024 documented that nurses are to record any new orders in the resident's medical record. The policy titled Physician Verbal and Telephone Orders documented that all new orders including admission orders are to be confirmed by medical staff via phone or during medical rounds. Resident #1 was admitted to the facility with diagnoses including heart failure, heart disease, and was cognitively impaired. The comprehensive care plan dated 10/08/2025 documented that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-15 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during a Complaint investigation (#NY00372469), the facility did not ensure a resident's right to be free from misappropriation of resident property for one (1) (Resident #1) of three (3) residents reviewed. Specifically, Resident #1's bank/credit card was reported missing and had fraudulent charges made by a staff member. The finding is:The policy titled Abuse, Neglect, Mistreatment and Misappropriation of Resident Property, dated 01/20/2025 documented misappropriation of resident property included theft, unauthorized use or removal of a resident's personal property including but not limited to money, and other possessions and articles belonging to the resident regardless of monetary value. Resident #1 had diagnoses including chronic obstructive pulmonary disease, atrial fibrillation (irregular heart rate), and general anxiety disorder. The Minimum Data Set (a resident assessment tool) dated 02/21/2025 documented the resident had moderately impaired cognition. Review of the comprehensive care plan dated 01/07/2022 revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-15 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during a Complaint investigation (#NY00372469) the facility did not have evidence that all alleged violations of misappropriation were thoroughly investigated, that the results of all investigations were reported to the state agency within 5 working days of the incident, and that corrective actions were taken for the verified alleged violation for one (1) (Resident #1) of three (3) residents reviewed. Specifically, the facility did not complete an investigation of an alleged theft of Resident #1's credit card, did not report the results within 5 working days of the incident, and did not take corrective actions when the allegation was verified. In addition, the facility did not ensure their policy for abuse investigation and reporting was current. The finding is:The policy titled Abuse, Neglect, Mistreatment and Misappropriation of Resident Property, dated [DATE] documented misappropriation of resident property included theft, unauthorized use or removal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review during a Complaint investigation (Complaint #NY00374344- 635063) the facility did not ensure physician orders for the resident's immediate care were in place on admission for one (1) (Resident #7) of three (3) residents reviewed for admission orders. Specifically, Resident #7 was re-admitted to the facility on [DATE] and their admission medication orders were not entered into the electronic medical record and implemented until 09/10/2025.The finding is:The policy and procedure titled Electronic Physician Orders (Create, Confirm, Processing Orders) dated 08/28/2024, documented Admission/readmission orders for the care of a resident are received from a Licensed Physician/Nurse Practitioner/Physician Assistant upon admission/readmission of a resident to the facility. Orders will either be entered into the electronic medical record system by the nurse/pharmacist following confirmation from the Practitioner or directly entered by the medical provider. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-06 · tag F0585 — failed to handle grievances — widespread
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during a Standard survey, completed on 12/6/24, the facility did not ensure information on how to file a grievance or complaint was available to the residents and that they had an established grievance policy to ensure the prompt resolution of all grievances regarding the residents' rights. Specifically, Resident Council was unaware of the process and policy on how to file a grievance or a compliant. The facility did not have a policy to ensure prompt resolution of all grievances regarding resident rights that included all required information. The findings are: During a Resident Council meeting on 12/3/24 at 10:30 AM, 7 of 7 Resident Council attendees stated they did not know how to file a grievance or who acted as the Grievance Officer. The residents stated the facility does not always respond to concerns voiced (staffing concerns, and customer service issues). This involved Resident's #17, 34, 36, 61, 70, 82 and 96. During an interview on 12/6/24 at 11:18 AM, Activities Department Director stated they were not aware if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-06 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during the Recertification survey completed on 12/6/24, the facility did not ensure a Quality Assurance and Performance Improvement program (QAPI) developed, implemented, monitored, maintained effective systems, and used feedback to develop an appropriate plan of action to correct identified deficiencies and regularly reviewed, analyzed, and acted on available data to make improvements. Specifically, the facility did not maintain effective systems to maintain compliance and had repeated deficiencies from the previous Recertification Survey 4/21/23 and Post Survey Revisit 7/12/23. In addition to identified systematic problems regarding grievances and functional/usable bathtubs. The findings are: Repeated Citations Refer to the following citations cited 4/21/23: F 584 Safe/Clean/Comfortable/Home Like Environment F 656 Develop/Implement Comprehensive Care Plan F 677 ADL (activities of daily living) Care Provided for Dependent Residents F 812 Food Procurement, Store/Prepare/Serve Sanitary F 880 Infection Prevention and Control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review conducted during the Standard Survey completed on 12/6/24, the facility did not ensure that the resident's person-centered care plan was implemented to meet the resident's medical and nursing needs for six (Residents #10, #25, #36, #41, #43, and #65) of 28 residents reviewed for care planning. Specifically, Resident #10 did not have a care plan developed for skin integrity and had pressure ulcers; Resident #25 did not have a care plan developed for dentures; Residents #36 and #41 did not have a care plan developed for an alleged resident-to-resident altercation; Resident #43 did not have a care plan developed for skin care and incision care with treatments ordered, depression, cardiac, vision, dry nasal passages and supplements with medications ordered, and discharge planning; and Resident #65 did not have a care plan developed for bowel incontinence, safety, falls, and psychoactive medication use. The findings include: The policy and procedure titled Comprehensive Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during the standard survey, completed on 12/6/24, the facility did not ensure that residents who were unable to carry out activities of daily living, received the necessary services to maintain good grooming and personal hygiene for two (Residents #10 and #25) of six residents reviewed. Specifically, Resident #25 had visible food residue in their top and bottom dentures on multiple observations; Resident #10 had visible chin hair and long nails with brown debris underneath on multiple observations. The findings are: The policy and procedure titled ADL Care Guidelines dated 10/2021, documented care givers will review the resident's nursing care instructions at the beginning of each shift to assure that care is given according to the individual's plan of care. It also documented that the resident will be assisted with oral hygiene as appropriate, and dentures will be removed nightly and placed in a labeled denture cup with a cleaning tablet. The ADL…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 34 citations
  • Potential for harm · Dcited before2024-12-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during a Standard survey completed on 12/6/24, the facility did not ensure each resident with limited range of motion received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion for one (Resident #30) of one resident reviewed for positioning and mobility. Specifically, the staff did not ensure that Resident #30's left and right palm guards (assistive device that positions the fingers away from the palm) were worn as recommended by occupational therapy. In addition, there was inconsistent documentation that range of motion exercises were provided to the resident per their care plan. The finding is: The policy and procedure titled Range of Motion and Ambulation revised 9/15/2020, documented that every effort would be made to ensure that residents do not lose range of motion, ability to walk or activities of daily living abilities unless the loss is unavoidable. Certified nursing assistants…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during the Standard survey completed 12/6/24 the facility did not ensure that residents with an indwelling foley catheter (tube inserted into the bladder to drain urine) received the appropriate care for one (Resident #45) of two residents reviewed. Specifically, staff did not maintain proper infection control practices for a resident with a foley catheter. The finding is: The policy and procedure titled Indwelling Catheter Care dated 2/2019, documented to keep the drainage tubing/catheter junction closed. Ensure the catheter is properly secured to upper thigh with securement device. 1. Resident #45 had diagnoses that included obstructive and reflux uropathy (obstruction in urinary tract), history of urinary infections and dementia. The Minimum Data Set (a resident assessment tool) dated 11/20/24 documented Resident #45 had moderate cognitive impairment, required substantial/max assistance with toileting and had an indwelling urinary catheter. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews during a Standard survey completed 12/6/24, the facility did not ensure acceptable parameters of nutritional status, such as usual body weight for one (Resident #65) of two residents reviewed. Specifically, Resident #65 had a significant weight loss and there was a lack of meal and nourishment acceptance being documented or recorded. In addition, the medical provider was not made aware of the significant weight loss. The finding is: 1. Resident #65 had diagnoses that included dementia, protein-calorie malnutrition, and macular degeneration left eye (loss of the central field of vision because of deposits of the retina). The Minimum Data Set, dated [DATE] documented Resident #65 had severe cognitive impairment, required supervision/touch assist for eating, weight was 105 pounds and weight loss marked no or unknown. Additionally, Resident #65 was on a therapeutic diet. During breakfast and lunch meal observations on 12/5/24 at 9:11 AM and 12:53 PM, Resident #65…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during a Standard survey completed 12/6/24, the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, one of one Kitchen had issues with foods being either unlabeled or outdated in the refrigerator. The findings are: The undated facility policy and procedure titled Food Storage Refrigerator/ Freezer documented purpose is to ensure foods are stored properly to minimize spoilage and contamination, and to ensure taste and quality of food. All refrigerated foods should be labeled/ dated and discarded after three (3) days. The facility policy and procedure titled Food Safety Requirements Policy - use and storage of food and beverage brought in for resident's food procurement dated 11/2017 documented the policy is to provide safe and sanitary storage, handling, and consumption of all food. This includes the storage, preparation, distribution, and serving food in accordance with professional standards for food safety. The food service…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during a Standard survey completed 12/6/24, the facility did not ensure provision of a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections, for two (Resident #10 and #43) of four residents reviewed for enhanced barrier precautions (interventions designed to reduce transmission of multi-drug resistant organisms including gown and glove use during high contact resident care activities) during care. Specifically, Resident #10 had chronic pressure ulcers (injury to the skin and tissues from prolong pressure to the area) and the Certified Nurse Aides did not wear proper personal protective equipment during morning care. Additionally, Resident #42 had an ileostomy (a surgical operation in which a piece of the intestine is diverted to an opening in the stomach wall) and the nurse did not wear proper personal protective equipment during care. The findings are: Review of the policy and procedure titled Enhanced Barrier Precautions dated 4/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during a Complaint Investigation (Complaint #NY00321583) during an Abbreviated survey completed on 8/14/23, the facility did not maintain complete and accurately documented medical records for three (Resident #1, #2, and #3) of three residents reviewed. Specifically, the bowel and bladder (B&B) elimination task was not documented as completed daily and/ or each shift. The findings are: The policy and procedure titled Bowel Management dated 7/2017 documented if no bowel movement (BM) for 2 days (6 shift), give Milk of Magnesia (MOM- a laxative used to treat constipation) 30 cc (cubic centimeters) at bedtime and monitor BM. If no BM by the following shift (7 shift), give one Dulcolax suppository (laxative stimulant to relieve occasional constipation) rectally and monitor BM. If no BM by next shift (8 shift), give fleet enema (liquid medicine used to help you have a bowel movement) at bedtime. Per physician's order. If steps 1-3 are not successful, contact Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during a Standard survey completed 4/21/23, the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, one of one Kitchen had issues: metal frame holding ceiling tiles were curling/ peeling white paint, hoods over the ovens had a copious amount of grease stains flowing down the back of hood and wall, hand washing sinks had no soap and paper towel dispensers, one hand sink was broken with water not draining, chest freezer in basement had broken seal with ice build-up inside around the seal area, reach in refrigerator in basement was freezing items, sticky fly tape hanging from pipe in dry storage with dead flies on it, and foods either unlabeled or outdated in the refrigerators In addition, two (Unit 1/2 and Unit 5) of three unit nourishment kitchen refrigerators contained unlabeled, undated, and outdated foods. Unit 5 freezer had a 1 to 2-inch ice build-up, outside of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-21 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview during the Standard survey started on 4/17/23 and completed on 4/21/23, the facility did not maintain all essential mechanical, electrical and patient care equipment in safe operating condition. Issues included a sewer pipe was open and unsealed, a pit containing a sewer pipe was partially full of standing water, a toilet waste line was open and unsealed, and drains leaked from First Floor into the Basement. This affected one (First Floor) of one resident use floor and one of one Basement. The findings are: 1. Observation in the Basement A Wing on 4/18/23 at 12:25 PM revealed the building's main sewer pipe ran horizontally below Storage Room #A11 inside of a four-foot-long by four-foot-wide by five-foot-deep concrete pit. A ten-inch-wide section of the sewer pipe was open and unsealed. Continued observation through the open, unsealed section of the pipe revealed liquid was flowing through the pipe. The pit contained dark standing liquid of unknown depth. Additional observation revealed the vertical four-inch diameter PVC (polyvinyl chloride - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-21 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during a Complaint investigation (#NY00314500) during the Standard survey completed 4/21/23, the facility was not adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member or to a centralized staff work area. Specifically, the facility did not maintain the resident call bell system in working order for three (Unit 2, Unit 5, Unit 6) of three resident care units. The findings are but not limited to: 1. The following observations and interviews were made on Unit 2: During an interview on 4/18/23 at 8:40 AM, the resident residing in #210D (door) stated the call bell had stopped working yesterday or the day before, and they can't call to get their oxygen tank replaced. The surveyor reported the non- functioning call bell concern to the floor nurse, who was not aware, and stated they would get a tap bell for the resident. 4/19/23 at 9:57 AM the call bell in room [ROOM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview conducted during complaint investigations (Complaint NY00314500 and NY00308655) during the Standard survey completed on 4/21/23,the facility did provide a safe, clean, comfortable, and homelike environment. The facility did not ensure that housekeeping and maintenance services were adequate, to maintain a sanitary, orderly, and comfortable interior. Specifically, two (Units 5 and 6) of four resident units reviewed for the environment had issues as follows; unlabeled resident urinals and graduated cylinders in shared bathrooms; fall mat in disrepair; brown liquid splatters with drips on a wall; hand rail in resident shower room loose and broken; a rusty commode; a fly paper strips (fly-killing device made of paper coated with a sweetly fragrant, but extremely sticky and sometimes poisonous substance that traps flies and other flying insects when they land upon it) in resident rooms and in a nourishment room; a shower chair in disrepair; and dried brown stains on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during a Complaint investigation (Complaint # NY00314500) during the Standard survey completed on 4/21/23, the facility did not ensure comprehensive care plans (CCP) were developed and implemented for each resident consistent with the resident rights and that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs. Specifically, one (Resident #46) of four residents reviewed for pressure ulcers did not have a comprehensive care plan developed for a resident with multiple pressure ulcers with measurable goals and interventions. The finding is: 1. Resident #46 had diagnoses included type 2 diabetes mellitus with diabetic neuropathy (disorder affecting nervous system), unspecified open wound left foot, and anemia due to stage 4 chronic kidney disease. The Minimum Data Set (MDS- a resident assessment tool) dated 2/10/23 documented Resident #46 had moderate cognitive impairment. The resident was a risk for developing pressure ulcers and had one unhealed pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during a Standard survey completed on 4/21/23, the facility did not ensure that each resident who was unable to carry out Activities of Daily Living (ADL's) received the necessary services to maintain grooming and personal hygiene for three (Residents #63, #65 and #78) of eleven residents reviewed. Specifically, Resident #63 had multiple long ¼ inch whiskers on their chin, Resident #65 had unkempt, oily disheveled hair, had not received hair washing for greater than 2 months and wanted their hair washed; and Resident #78 had long fingernails greater than ¼ inch beyond their fingertips. The findings are: The facility policy and procedure (P&P) titled Routine Care (AM/PM) dated 2/2015, documented routine care rendered by the nursing staff included attention to the physical preference to the patient/resident in the assessment, planning and provision of care. Total bath (bed, shower or tub) washes the resident in sequence (face, chest, abdomen, arms, hands,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during a Standard survey completed on 4/21/23, the facility did not provide, based on the comprehensive assessment and care plan and the preferences of each resident, an ongoing program to support residents in their choice of activities, both facility-sponsored group and individual activities and independent activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident encouraging both independence and interaction in the community for one (Resident #78) of one resident reviewed for activities. Specifically, Resident #78 was not in attendance of activities according to their preference and comprehensive assessment due to the lack of being not gotten up and out of bed and not being asked if they wanted to attend activities. The finding is: The facility undated policy and procedure (P/P) titled Activities Protocol identified as current by the Administrator, documented the facility will provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during a Standard survey completed on 4/21/23, the facility did not ensure that the residents' environment remained as free from accident hazards as possible, and each resident receives adequate supervision and assistance devices to prevent accidents for one (Resident #404) of two residents reviewed. Specifically, the facility did not ensure Resident #404 had a call device to request assistance and the resident fell on the floor in their room which resulted in bruising to their left forehead. The finding is: 1. Resident #404 had diagnoses including anxiety disorder, Parkinson's Disease, and chronic obstructive pulmonary disease (COPD). The Minimum Data Set (MDS, a resident assessment tool) dated 3/24/23 documented Resident #404 was cognitively intact, understood, and understands. The resident required extensive assist of one with bed mobility and supervision of one assist for transfers. The Comprehensive Care Plan (CCP) initiated on 3/31/23 documented Resident #404 is at risk for falls related to deconditioning,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review conducted during the Standard survey completed on 4/21/23, the facility did not ensure that the pharmacist reported irregularities to the attending physician, the facility's Medical Director and the Director of Nursing (DON), and these reports must be acted upon for one (Resident #34) of five residents reviewed for drug regimen reviews. Specifically, Resident #34 was ordered Haldol (antipsychotic medication) prn (as needed) for agitation from 1/30/23 to 2/28/23. The Consultant Pharmacist did not identify and recommend the discontinuation of the prn antipsychotic medication after 14 days. The finding is: 1.Resident #34 had diagnoses including bipolar disorder, major depressive disorder, and schizophrenia. The Minimum Data Set (MDS- a resident assessment tool) dated 1/8/23 documented Resident #34 was understood, understands and cognitively intact. Antipsychotic medication was being used over the past seven days. The untitled comprehensive care plan dated 7/2/19, documented Resident #34 used psychotropic medications related to behavior management…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during a Standard survey completed 4/21/23, the facility did not store all drugs and biologicals in locked compartments and under proper temperature for one of one floor used by residents and one (Unit 6) of two medication storage rooms. Specifically, a box of medications that contained 61 medications for 20 residents was left unattended, unsecured on the floor outside an office in the hallway where residents, staff and visitors had access. This involved Resident #'s 7, 16, 62, 82, 84, 88, 92, 104, 205, 206, 207, 208, 209, 210, 211, 212, 213, 214, 215, and 216. In addition, the medication Retacrit (epoetin, injectable medication used to treat anemia) was not stored in the refrigerator as required upon receiving from the pharmacy (#405). The findings are: The policy and procedure (P/P) titled Medication Storage dated 2/2015 documented medications are stored safely, securely, and properly, following manufacturer's recommendations or those of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during the Standard survey completed on 4/21/23 the facility did not dispose of garbage and refuse properly for two of two dumpsters. Specifically, waste was not properly contained within dumpsters and the lids on the top were not closed shut. There were open bags of garbage and debris on the ground surrounding the dumpster with birds and squirrels picking at the garbage. The finding is: The policy and procedure (P/P) titled Sewage disposal- Medical Waste Disposal- Dumpster Maintenance and Holding of Waste last revised 12/1/2019 documented the dumpster and surrounding area shall be clear and free of debris. Individuals disposing of refuse will ensure all refuse ends inside the dumpster, the dumpster lids are properly closed and the dumpster sliding doors are properly closed. The environmental team shall be responsible for ensuring the surrounding area is clear from debris-in the event the items are too large the maintenance team shall assist in removing items properly. Observation on the exterior of the building on 4/17/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the Onsite Post Survey Revisit completed on 7/12/23, the facility did not ensure that the Quality Assurance Performance Improvement Program (QAPI) Committee developed and implemented appropriate plans of action to correct identified quality deficiencies and regularly reviewed, analyzed, and acted on available data to make improvements. Specifically, the QAPI Committee did not have documentation of audits or documentation of review of audits to ensure deficiencies identified during the Recertification Survey completed on 4/21/23, were corrected, and the facility did not institute and follow corrective actions that were to put in place to ensure that the following deficiencies would not reoccur. The findings are: Refer to: F 812- Food Procurement, Store/Prepare/Serve - Sanitary - Scope and Severity D F 908- Essential Equipment, Safe Operating Condition - Scope and Severity D K 200- Means of Egress Requirements - Other - Scope and Severity D K 222- Egress Doors…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review during the Standard survey completed on 4/21/23, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infection for two (Residents #78 and 82) of three residents reviewed for transmission-based precautions and incontinence care. Specifically, transmission-based precautions were not implemented for an active infection or reflected on the care plan (Resident #82) and staff did not perform adequate hand hygiene while providing fecal incontinence care (Resident #78). The findings are: The facility policy and procedure (P&P) titled Contact Precautions revised 2/16, documented contact precautions shall be observed by all personnel to prevent transmission of infectious agents, including epidemiologically important organisms, which are spread by direct or indirect contact with the resident or the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-08-27 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview completed during the Standard survey completed 8/27/21, the facility did not ensure that a resident with limited range of motion receives appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion. Specifically, one (Resident #58) of two residents reviewed for range of motion (ROM-normal range of motion for a joint) services was not provided with an air carrot (assistive device that positions the fingers away from the palm) to their right hand, and pillows for leg positioning as recommended by Occupational Therapy (OT) and Physical Therapy (PT). The finding is: Review of the facility policy and procedure (P&P) titled Range of Motion and Assistive Devices with Activities of Daily Living revised 11/13/18 documented every effort will be made to ensure that residents do no lose ROM of activities of daily living (ADL) abilities unless the loss is unavoidable. Additionally, it documented the following: -Therapy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-08-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during an Abbreviated survey (Complaint # NY00253925) completed during the Standard survey on 8/27/21, the facility did not ensure that each resident received adequate supervision to prevent accidents for one (Resident #15) of one resident reviewed. Specifically, Resident #15 eloped while out at an appointment at a local hospital on 3/12/20. The finding is: Review of the policy and procedure titled, Wander/Elopement Risk Assessment dated 11/2004 documented once a resident has been identified as being at risk for elopement and preventative interventions have been implemented appropriate documentation from all departments will be checked and be kept in the resident's permanent record. Modes of communication include but are not limited to (a) Resident's care plan; (b) Elopement list; (c) Check in/out logs will be used if and when a resident leaves or returns form the facility to the unit with RP (responsible party). Resident #15 had diagnoses which included schizophrenia, anxiety, multiple substance abuse, aphasia (loss of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-08-27 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review conducted during the Standard survey completed on 8/27/21, the facility did not ensure residents who use psychotropic drugs received gradual dose reductions (GDR) in an effort to discontinue these drugs for one (Resident #62) of five residents reviewed for antipsychotic medications. Specifically, there was a lack of documented targeted behaviors and ongoing behaviors to support the use of antipsychotic medication and lack of attempted GDRs as required. Additionally, the resident lacked a comprehensive care plan for antipsychotic medication use. The finding is: The facility policy and procedure (P&P) titled, Monitoring of Psychotherapeutic Medications revised on 9/10, documented residents receiving a psychotherapeutic medication will be observed for therapeutic response to the medication. When a resident starts on a new psychotherapeutic medication the nurse will: document the resident behavior and response; monitor for extra pyramidal effects; notify the physician of resident refusing and/or adverse effects, or omission of the medication. The P&P…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-08-27 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview during the Standard survey completed on 8/27/21, the facility did not maintain all essential mechanical, electrical and patient care equipment in safe operating condition. Issues included open and uncapped sewer plumbing, a consistent floor drain leak from First Floor into Basement, and shower plumbing devices and hoses that did not have vacuum breakers installed to prevent backflow. This affected one (Unit 6) of three resident units, one of one Main Kitchen, and one of one Basement. The findings are: 1. Observation on the Basement's A Wing on 8/24/21 at 10:32 AM revealed a portion of the building's main sewer pipe ran horizontally below Storage Room #A11 in a four foot long by four foot wide by five-foot-deep pit. Further observation revealed the pit was covered by a large sheet of wood. When the facility's Director of Maintenance lifted the wood, a ten-inch-wide area of the pipe was open and uncapped. Continued observation through the open uncapped area of the pipe revealed liquid was flowing through the pipe. During an interview at the time of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-08-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during an Abbreviated Survey (Complaint NY#00263124) completed on 8/27/21, the facility did not ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for one (Resident 58) of 21 reviewed for plan of care (POC). Specifically, the facility did not ensure Resident #58 had their abdominal (ABD) binder on as they have a history of dislodging their percutaneous endoscopic gastrostomy tube (PEG/ G-tube- feeding tube inserted into the stomach) and were not wearing heel booties, at all times (AAT), per doctors' orders plan of care. The findings are: Resident #58 had diagnoses including cerebral vascular accident (CVA-stroke) with right sided hemiplegia (paralysis of one side of body), diabetes, and hypertension (HTN-high blood pressure). The Minimum Data Set (MDS-a resident assessment tool) dated 7/16/21 documented the resident had severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-08-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during a Standard survey completed on 8/27/21, it was determined that the facility did not ensure that a resident who was unable to carry out activities of daily living received the necessary services to maintain good grooming, and personal hygiene for one (Resident #29) of two residents reviewed for incontinence care. Specifically, the Certified Nurse Aide (CNA) provided incomplete AM (morning) and incontinence care. The finding is: 1. Resident #29 had diagnoses which include major depressive disorder, peripheral vascular disease (poor circulation) and sacral (area between base of spine and tailbone) pressure ulcer. The Minimum Data Set (MDS- a resident assessment tool) dated 6/15/21 documented the resident was cognitively intact, required extensive assistance of one person for personal hygiene, and did not exhibit behaviors or refuse care. The facility policy and procedure (P&P) titled Incontinent Care dated 2/2015 documented to keep the resident who is incontinent clean, dry, and comfortable; equipment included wash…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-08-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during the Standard survey completed on 8/27/21, the facility did not ensure that a resident who needs respiratory care was provided such care, consistent with professional standards of practice for one (Resident #34) of one resident reviewed for respiratory care. Specifically, oxygen (O2) was not administered in accordance with the physician's order, oxygen concentrator filter was dirty and covered with white debris, and the oxygen tubing was not dated and documented when changed. The finding is: The facility's undated policy and procedure (P&P) titled Oxygen Supplies and Concentrator documented that the facility will maintain an adequate supply of oxygen concentrators, nebulizers, tanks, and supplies. The policy did not include the care and maintenance of the concentrator and tubing. 1. Resident #34 was admitted to the facility with diagnoses which included chronic obstructive pulmonary disease (COPD), anxiety disorder and unspecified heart failure. The Minimum Data Set (MDS- a resident assessment tool) dated 6/23/21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-08-27 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview during the Standard survey completed on 8/27/21, the facility did not dispose of garbage and refuse properly. Specifically, waste was not properly contained outside of the facility in closed dumpsters, and torn bags of garbage and loose debris were observed on the ground behind the dumpsters, which created potential feeding and harborage areas for pests. The finding is: Observation on 8/23/21 at 9:40 AM revealed two cardboard dumpsters and two garbage dumpsters were located behind the facility. Further observation revealed one torn garbage bag on the ground outside of the garbage dumpsters, and garbage items from this torn bag, which included food debris and dirty food plates, were strewn around the surrounding grass in a 20-foot diameter area. A bee trap was observed hanging on one of the garbage dumpsters and many live bees were observed in the vicinity. On the ground to the right of the garbage dumpsters were an intact garbage bag under a pile of dried brush, a broken tent, a bed frame, three air conditioning units, a vacuum, and several chairs.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-08-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during a Standard survey completed on 8/27/21, the facility did not maintain an Infection Control Program to ensure the health and safety of residents to help prevent the transmission of COVID-19 for one (Resident #289) of three residents reviewed for transmission based precautions (TBP). Specifically, the facility did not ensure a newly admitted , unvaccinated resident was placed on TBP (including appropriate room signage) and staff did not wear required Personal Protective Equipment (PPE) when in direct contact with the resident. The finding is: CDC (The Centers for Disease Control and Prevention) guidelines titled Interim Infection Prevention and Control Recommendations to Prevent SARS-CoV-2 Spread in Nursing Homes updated 3/29/21 documented all unvaccinated residents who are new admissions and readmissions should be placed in a 14-day quarantine, even if they have a negative test upon admission. CDC guidance titled Transmission-Based Precautions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-12-06 · tag F0561 — failed to honor residents' choices — widespread
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review conducted during the Standard survey completed on 12/6/24, the facility did not allow residents to choose activities, schedules, and health care consistent with his or her interests, assessments, and plan of care for one (Resident #64) of one resident reviewed. Specifically, Resident #64 was not provided with a tub bath per their preference as the facility did not have a functioning tub. The finding is: The policy and procedure titled Comprehensive Care Planning & Baseline dated 6/2021, documented a care plan will be individualized for each resident using a person-centered approach. Your Rights as a Nursing Home Resident in New York State dated 2022 documented, you have the right to self-determination includes but not limited to; be offered choices and allowed to make decisions important to you and receive services with reasonable accommodations for individual needs and preferences. The policy and procedure titled Tub Maintenance undated documented, repairs if needed are completed. If repair cannot be made, then this is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-12-06 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review conducted during a standard survey, completed on 12/6/24, the facility did not provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior. Specifically, 2 (Units 1 and 5) of 4 units reviewed for environment had issues with brown stained ceiling tiles in halls and resident rooms. Unit 5 the baseboards in the halls were dirty with visible dark debris, and the shower room had a strong fecal odor, soiled wet linens on the floor, and soiled shower curtain. The findings are: The undated document titled Quality Assurance Improvement Plan documented it was the purpose of the Quality Assurance/Performance Improvement committee to provide excellent quality resident/patient care and services. Quality is defined as meeting or exceeding the needs, expectations and requirements of the patients cost effectively while maintaining good resident/patient outcomes and perceptions of patient care. During an interview on 12/6/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-12-06 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review conducted during the Standard survey completed on 12/6/24, the facility did not implement written policies and procedures for screening employees, that would prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property. Specifically, one (Employee #3, Housekeeping Aide) of eight employees that worked in the facility and were subject to the New York State Nurse Aide Registry Verification, was not reviewed through the New York State Nurse Aide Registry prior to their employment as required. The finding is: The undated policy and procedure titled New York State Nurse Aide Registry Check documented all individuals hired to work at the facility will undergo a review of qualifications, performance and will be checked against the New York State Aide Registry. The Human Resources or Administrative department will check all applicants against the New York State Nurse Aide Registry upon hire. Review of Employee #3's (Housekeeping Aide) personnel file revealed the employee was hired on 8/14/24. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-04-21 · tag F0836 — widespread
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during the Standard survey started on 4/17/23 and completed on 4/21/23, the facility did not operate and provide services in compliance with all applicable Federal, State, and local laws, regulations, and codes. Specifically, the facility was not in compliance with Section 915 of the 2020 Fire Code of New York State, which requires carbon monoxide detection in buildings with fuel-burning appliances and on-going preventative maintenance of carbon monoxide detectors. This affected one (First Floor) of one resident use floor and one of one Basement. The findings are: Review of the facility's Emergency Preparedness Plan, revised 5/2022, revealed it contained a document called, Carbon Monoxide Alarms Policy and Procedure. This policy and procedure included a list of carbon monoxide detector locations that stated carbon monoxide detectors were located in the Maintenance Shop by Boiler Room door, by Laundry Room door on hall side, and by Kitchen on Dining Room side. The policy and procedure also documented to keep the alarm unit in good…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-04-21 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the Standard survey completed on 4/21/23, the facility did not provide the appropriate liability and appeal notices to Medicare beneficiaries at the termination of Medicare coverage for three (Residents #82, 454, and 455) of three residents reviewed. Specifically, the facility did not provide a Notice of Medicare Non-Coverage (NOMNC) to the residents and/or their responsible party (RP). The findings are: 1.Resident #82 was admitted to the facility under Medicare Part A services with diagnoses including diabetes mellitus (DM), syncope (sensation of light-headedness), and right knee effusion (swelling). The Minimum Data Set (MDS, a resident assessment tool) dated 3/24/23 documented Resident #82 had a planned discharge. The Skilled Nursing Facility (SNF) Beneficiary Protection Notification Review worksheet documented Medicare Part A Skilled Services Episode Start Date: 2/23/23 and Last covered day of Part A Service: 3/24/23. There was no evidence that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2021-08-27 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during the Standard survey completed on 8/27/21, the facility did not ensure that housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior; and the facility shall exercise reasonable care for the protection of the resident's property from loss or theft. Specifically, two (Units 5 and 6) of two units reviewed for the environment had issues with soiled wheelchairs and privacy curtains, cobwebs, chipped toilet seats and the garbage in the Unit 6 shower room/bathroom was overflowing with soiled paper towels, used gloves and soiled incontinence briefs. This involved Resident's #5,19,63, and 52. Additionally, two (Resident's #19, 34) of three residents reviewed for personal property had issues with missing personal items. An undated facility policy and procedure (P&P) titled Wheelchair and Geri chair Cleaning documented that the Housekeeping evening staff will gather the scheduled chairs for cleaning, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$37,138 in federal fines across 1 penalty.

  • $37,138 — penalty dated 2024-06-21

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to EPHRAM LAHASKY — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.8-0.8 vs chain
Health inspection 1 of 51.9-0.9 vs chain
Staffing 1 of 52.1-1.1 vs chain
Quality measures 2 of 53.0-1.0 vs chain
The other 21 homes this chain runs (chain average 1.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AREM, JEFFREYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 03/10/2019
GAST, DAVIDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST25%since 05/05/2015
HALPER, SAMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST14%since 05/05/2015
KORNGUT, DEBBIEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST12%since 03/10/2019
CIBC BANK USAOrganization5% OR GREATER SECURITY INTERESTsince 05/05/2015
SHAFFER, CRAIGIndividualW-2 MANAGING EMPLOYEEsince 03/21/2022
TEITELBAUM, JASONIndividualW-2 MANAGING EMPLOYEEsince 02/11/2019

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.9M
Net patient revenuemost recent cost report
-21.4%
Operating marginrevenue minus expenses
$1.2M
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 81%Medicare 4%Other / private 15%

About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$373per resident / day
operating cost
$11,351per month
≈ monthly operating cost
$308per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.

Typical monthly cost in New York
$15,528/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$7,110/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335172. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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