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Allendale Nursing and Rehabilitation Community

11007 Radcliff Drive, Allendale, MI 49401 · For profit - Corporation · 60 certified beds · (616) 895-6688 Medicare & Medicaid certified

Call the home — (616) 895-6688 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
2 actual-harm citations
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4868 Lake Michigan Dr Ste 2 · (616) 391-2800 · Call to confirm hours
Pharmacy
6370 Lake Michigan Dr · (616) 895-7426 · Call to confirm hours
Grocery
4965 Lake Michigan Dr · (616) 895-4191 · Call to confirm hours
Park
9920 42nd Ave · (616) 738-4810 · Typically dawn to dusk
Place of worship
The Barn1.0 mi
10658 56th Ave

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.3%10.8%15.4%better
Long-stay residents who lose too much weight5.9%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder1.1%0.8%0.9%worse
Long-stay residents with a urinary tract infection1.6%1.5%2.0%better
Long-stay residents with depressive symptoms6.1%4.3%6.5%typical
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.6%3.0%3.3%better
Long-stay residents whose ability to walk worsened7.2%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.3%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers8.9%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control14.8%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table10.4%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.2%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine81.8%79.5%79.4%typical
Short-stay residents rehospitalized after admission21.7%24.0%22.6%typical
Short-stay residents with an outpatient ER visit8.7%11.7%12.0%better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 55 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.7%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
0.57U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.27hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.57 therapist hours per resident per day in 2026Q1 — more than 87% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.7%CMS range 34.4–65.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 6.4–16.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.8%CMS range 6.5–17.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.261.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.89
RN hours/ resident / day
0.74
LPN hours/ resident / day
2.03
Aide hours/ resident / day
3.67
Total nurse hours/ resident / day
0.76
RN hoursweekends
51.5%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 50.4 residents a day — about 84% occupied, or roughly 10 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.67 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.89 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.84 on weekdays — 15% thinner on weekends. RN hours go from 0.95 to 0.76 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-02-12)
6
at the previous standard inspection (2025-01-10)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

34 citations, most serious first. The 12 most serious are shown; the remaining 22 are one tap away and print in full.

  • Actual harm · G2026-03-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes # 2801558 and 2807946Based on interview and record review, the facility failed to provide care following professional standards of practice and facility policy to prevent the development and/or worsening of pressure injuries for 3 of 5 residents (Resident #100, #42, and #41) reviewed for pressure injury prevention and management, resulting in a stage IV sacral decubitus ulcer with exposed bone and presumed osteomyelitis for R100.Findings:Resident #100 (R100)Review of an admission Record revealed R100 was a [AGE] year-old female, originally admitted to the facility on [DATE] and readmitted following a hospitalization from 6/12/25-6/26/25, with pertinent diagnoses which included: frontal brain mass resection, urinary incontinence, cognitive communication deficit, and need for assistance with personal care. Further review of the admission Record revealed R100's spouse was Emergency Contact #1.Review of R100's SLUMS Evaluation (St. Louis University Mental Status Exam to determine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement ordered safety precautions for two (Resident #43 and Resident #41) of three residents reviewed for accidents, resulting in Resident #43 eating meals unsupervised, choking and aspirating, and requiring emergency medical attention and hospitalization. Findings: Resident #43 (R43)Review of a Face Sheet revealed R43 was a [AGE] year-old female, last readmitted to the facility on [DATE] following hospitalization for a stroke that caused dominant (right sided) facial, arm, and leg weakness and paralysis. R43 depended on staff to meet all of her daily needs. Review of a Speech Language Therapy Evaluation for R43, completed 02/02/26, recommended 1:1 staff assistance for safety during all meals due to reduced oral motor skills and overt signs and symptoms of aspiration.Review of a Therapy Communication form dated 02/04/26, revealed the following safety recommendations for R43: please provide 1:1 assist with all feeding due to intermittent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-30 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #3006042Based on interview and record review, the facility failed to have safeguards and systems in place to ensure the proper storage, dispensing, administering, and reconciliation of controlled substances for 1 resident (Resident #3), reviewed for pharmacy services.Findings:Resident #3 (R3) Review of an admission Record revealed R3 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: traumatic brain injury (TBI).Review of R3's Order Summary dated 2/23/26-4/20/26 revealed he was to receive one 10mg methylphenidate (improves cognitive function following a TBI) tablet in the morning and one 5mg methylphenidate tablet at 3:00 PM.Review of the 4/14/26 and 4/15/26 staffing schedule revealed the following nurses provided care for R3:On 4/14/26 Agency Registered Nurse (RN) J worked 1st shift.On 4/14/26 Agency RN K worked 2nd shift.On 4/14/26 RN L worked 3rd shift.On 4/15/26 Licensed Practical Nurse (LPN) M worked 1st shift.The licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2026-02-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain best practices in the food service area resulting in the potential to spread food borne illness to all residents that consume food from the kitchen. Findings Include:During an observation beginning on 2/9/2026 at 8:30 AM, the door to the kitchen at the facility was observed open from a dining room. No staff were present in the kitchen at this time. Hair nets were not present at the entrance of the kitchen above a handwashing sink. Dirty dishes and scraps of food were noted on a two-shelf cart and on a dining room table outside the kitchen. During the initial kitchen tour starting on 2/9/2026 the following were observed:The microwave oven was opened and dried food debris were noted within the microwave and on the inside of the microwave door. According to the 2022 FDA Food Code section 4-601.11 Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils. (A) EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be clean to sight and touch. (B) The FOOD-CONTACT SURFACES of cooking EQUIPMENT…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-12 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician ordered parameters for one resident (Resident #42) and failed to follow professional standards and facility policy for narcotic accounting for one resident (Resident #50) of four residents reviewed. Findings:Resident #42 (R42) Review of a Face Sheet revealed R42 was a [AGE] year-old male, last readmitted to the facility on [DATE], with pertinent diagnoses of orthostatic hypotension (low blood pressure when changing position), diabetes, high blood pressure, muscle weakness and lack of coordination. Review of an Emar (electronic medication administration record) reflected an order for R42 to take Midodrine 10 mg (milligrams) three times daily with ordered parameters of: hold medication if systolic blood pressure (top number) is greater than 130. Further review of the Emar dated February 2026 reflected that the medication Midodrine was given outside physician ordered parameters on (a) 2/6/26 at 8:00 AM BP (blood pressure)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to secure three of four medication carts and properly store a medication pass supplement. Findings:During an observation on 02/09/26 at 8:47 AM the 200-hall low side medication cart sat unlocked and unattended by nursing staff. A glargine insulin pen for resident #42 was not dated and was opened. Six loose unidentified pills were found in the bottom of the second drawer. Registered Nurse (RN) B returned to the cart at 8:56 AM. During an observation on 2/10/2026 at 6:10 AM, the main 100 Hall medication cart and the split 100 Hall medication cart were observed unlocked and unattended by a licensed nurse. During an interview on 2/20/2026 at 6:20 AM, Registered Nurse (RN) J reported that she was responsible for both medication carts and knew that they should have been locked when unattended. During an observation on 2/10/2026 at 6:30 AM, RN J prepared a dose of an as needed narcotic medication for a resident. Upon completion of the medication preparation, RN J closed the drawer to the medication cart and proceeded…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to utilize enhanced barrier precautions for 2 residents (R13 and R27), perform appropriate hand hygiene during care for one resident (R27), and provide a cleanable wheelchair for one resident (R20), of 3 residents reviewed for infection control.Findings include:Resident #13 (R13) Review of a Face Sheet revealed R13 admitted to the facility on [DATE] with pertinent diagnoses of pressure ulcers. During an observation and an interview on 2/9/26 at 11:48 AM, Licensed Practical Nurse (LPN) C was in R13's room providing dressing changes to his pressure ulcers. Outside the room there was a sign posted for staff to use Enhanced Barrier Precautions (EBP) when providing care. The EBP included the use of a gown and gloves. LPN C was observed with no gown on. When LPN C was done with R13's dressing change, a Certified Nursing Assistant (CNA) entered the room without a gown on to assist R13 with incontinence care. When LPN C was completed with his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain general cleanliness and repair of the facility, resulting in an increased potential for contamination and a possible decrease in satisfaction of living for residents. Findings Include:On 02/09/26 at 12:40PM, the following was observed in the spa shower room across from room [ROOM NUMBER]: (a) a bag of soiled linens laid on the floor, (b) fecal matter was smeared on the blue shower chair, and (c) fecal matter sat on one of the shower chair legs.On 02/10/2026 at 2:25PM, observed particle board shelving in the janitor closet next to the housekeeping office had peeling laminate, swelling of particleboard and a mold-like in appearance growth on the exposed particleboard. At time of observation Maintenance Director (MD) S indicated he was unaware of shelving damage. On 02/10/2026 at 2:26PM, observed the mop sink had a large gap between the mop sink and the wall, allowing water to splash out of the mop sink and then run down the wall and accumulate on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide an effective way to communicate for 1(R52) of one resident reviewed for communication.Findings include:Resident #52 (R52)Review of a Face Sheet revealed R52 admitted to the facility on [DATE] and her preferred language was Castilian Spanish. During an observation and an interview on 2/9/26 at 11:07 AM, R52 was lying on her bed receiving intravenous therapy. R52 was asked some questions but responded in a different language. With verbal gestures and hand signaling, she indicated she could not speak English. At this time, she reached for a handheld device in her drawer and tried to turn it on. The window of the device indicated it needed a Wi-Fi connection and R52 did not know how to use this device at this time. During an interview on 2/9/26 at 11:39 AM, Licensed Practical Nurse (LPN) C reported R52 could speak a little English but is fluent in Spanish. The facility utilizes a telephone translator service and LPN C reported R52 can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and record review, the facility failed to provide routine hand hygiene for two (Resident #43 and Resident #2) of three residents reviewed. Findings: Resident #43 (R43)Review of a Face Sheet revealed R43 was a [AGE] year-old female, last readmitted to the facility on [DATE], with pertinent diagnoses of a recent stroke that caused right sided facial, arm, and leg weakness and paralysis and difficulty speaking. R43 was dependent on a staff person for all hygiene and activities of daily living. During an observation on 02/09/26 at 10:07 AM, R43's fingernails had a thick brownish substance under them. During an observation on 02/10/26 at 9:11 AM, R43's fingernails had the thick brownish substance still under them. Resident #2 (R2)Review of a Face Sheet revealed R2 was a [AGE] year-old male, last admitted to the facility on [DATE], with pertinent diagnoses of a stroke that caused difficulty speaking and right sided weakness and paralysis. R2 depended on staff for his personal care and hygiene.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and proper positioning was maintained for one (Resident #43) of three residents reviewed for quality of care. Findings:Resident #43 (R43) Review of a Face Sheet revealed R43 was a [AGE] year-old female, last admitted back to the facility on [DATE], with pertinent diagnoses of a stroke that caused right sided facial, arm, and leg weakness and paralysis. R43 required assistance from two staff persons to move and reposition in the bed. During an observation on 02/09/26 at 10:07 AM, Licensed Practical Nurse (LPN) F entered R43's room and raised the head of the bed (HOB) to administer medications. R43 slid down in the bed when the HOB was raised. LPN F did not check R43's position in the bed before leaving the room. During the same observation, R43's feet pressed against the footboard. During an observation and interview on 02/09/26 at 10:56 AM, R43's feet pressed against the footboard. R43 stated no she could not move her legs and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure it received, acted upon and maintained, a record of a pharmacy report after a pharmacist Medication Regimen Review (MRR) for one resident (R1) out of 5 residents reviewed for high-risk medications. Findings Include:Review of a facility Face Sheet reflected R1 admitted to the facility on [DATE] with diagnoses that included type 2 diabetes, bipolar disorder, atrial fibrillation, chronic obstructive pulmonary disease (COPD), seizure disorder, high blood pressure, weakness and anemia (too few red blood cells). Review of a Pharmacist Drug Regimen Review dated 1/20/2026 reflected the pharmacist had recommendations based on the review as evidenced by a notation Please take the following action described below. The space below the request for action Please take the following actions: See report. Review of the Documents tab in the Electronic Medical Record (EMR) did not reveal any pharmacy records. During an interview on 2/11/2026 at 3:46 PM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 22 citations
  • Potential for harm · D2026-02-12 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement antibiotic use protocols for two (Resident #43 and Resident #19) of four residents reviewed for antibiotic stewardship. Findings:R19Review of a Face Sheet reflected R19 admitted to the facility with diagnoses that included vascular dementia and chronic kidney disease. Review of a Resident Progress Note dated 10/3/2025 reflected R19 was sent to the hospital at the request of family for eye redness and cough with phlegm. Review of a Resident Progress Note dated 10/3/2025 at 9:11 PM reflected R19 returned from the hospital with an order for Keflex (an antibiotic) for a urinary tract infection and an antibiotic ointment for eyes. Another progress note documented minutes later reflected the facility provider changed the antibiotic order to Doxycycline 100 mg (milligrams) BID (twice a day) for 5 days. Review of Resident Progress Notes from 10/01/2025 – 10/06/2025 did not reflect any indication of signs or symptoms of a urinary tract infection.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-10 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer and document the administration of controlled substances for 4 residents (Resident #39, #25, #50 and #24), reviewed for medication administration, resulting in medication errors and inaccurate documentation of controlled drugs. Findings: Resident #39 Review of an admission Record revealed R39 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: pain. Review of R39's Order Summary dated 12/5/24 revealed oxycodone 15mg 1 tablet by mouth every 4 hours as needed for pain. Review of R39's Controlled Substances Proof of Use log revealed: *On 1/1/25 a dose of oxycodone was administered at 4:45 AM. *On 1/3/25 a dose of oxycodone was administered at 4:15 AM. *On 1/4/25 a dose of oxycodone was administered at 8:00 AM. *On 1/4/25 a dose of oxycodone was administered at 2:00 PM. *On 1/5/25 a dose of oxycodone was administered at 8:34 AM. Review of R39's Medication Administration Record revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-10 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to keep the 100-hall medication refrigerator in the safe temperature storage range, resulting in the potential for medication to became ineffective. Findings included: On 1/8/25 at 8:09 AM the 100-hall medication refrigerator was observed to be stuffed full of medications. There were no shelves to put the medications on. The thermometer was stuffed into the middle of the medications. There was no freezer door, and the freezer had approximately 1 inch of ice build up in it. Licensed Practical Nurse (LPN) K had to dig around in the refrigerator to locate the thermometer. The thermometer read 32 degrees Fahrenheit. LPN K went with the Surveyor to notify the Director of Nursing (DON). At approximately 9:00 AM the DON said pharmacy said to destroy the medications and they were shipping new medications. They notified the physician about any medications that would be late due to having to destroy the current medications. The Surveyor requested an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure appropriate treatment and services to maintain and carry out communication for 1 of 8 residents (R25) reviewed for activities of daily living, resulting in R25 feeling frustrated and isolated. Findings: Resident #25 Review of an admission Record revealed R25 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: contracture right hand, stroke affecting dominant right side, and expressive aphasia. Review of Fundamentals of Nursing ([NAME] and [NAME]) 11th edition revealed, Expressive aphasia, a motor type of aphasia, is the inability to name common objects or express simple ideas in words or writing. For example, a patient understands a question but is unable to express an answer .The temporary or permanent loss of the ability to speak is extremely traumatic to an individual .Determine whether the patient has developed a sign-language system or symbols to communicate needs. [NAME], [NAME] A.;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: MI00148539 Based on observations, interview and record review the facility failed to assess residents with new medical conditions in a timely manner, accurately assess pain and address pain in a timely manner, follow physician orders for wound treatment for 3 Residents of 3 Residents sampled (R20, R36, and R57), resulting in delay of physician notification of culture results and wound treatment, and uncontrolled pain. Findings included: R20 Review of R20's face sheet, no date revealed he was a [AGE] year-old male admitted to the facility on [DATE] and had diagnoses that included: end stage renal disease (kidney failure), unsteady on feet, need for assistance with personal care, cervical disc disorder myelopathy (muscle disorder) and diabetes mellitus with diabetic neuropathy (nerve disease). R20 was his own responsible party. During an interview with R20 on 1/8/25 at 10:19 AM, R20 reported that he went to the podiatrist yesterday and his great toe treatment caused it to bleed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-10 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow and implement policies and procedures for hospice care and implement communication, coordination of cares and services, and have complete hospice medical records readily available for one (R41) of 3 residents reviewed for hospice services. Findings include: Review of a policy titled End of Life Care last reviewed 1/2025 revealed: 6a. Hospice must designate a registered nurse from hospice to coordinate the implementation of the plan of care. b. The coordinated plan of care must identify the care and services, which the facility and hospice will provide in order to be responsive to the unique needs of the resident and his/her, expressed desire for hospice care. d. When a resident participates in the hospice program, a coordinated plan of care between the facility, hospice agency and resident/family/resident representative will be developed and shall include directives for managing pain and other uncomfortable symptoms. The care plan shall be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to properly clean 1 Resident's (R20) BiPap (breathing machine) for 1 Resident reviewed for respiratory equipment. Findings included: Review of R20's face sheet, no date revealed he was a [AGE] year-old male admitted to the facility on [DATE] and had diagnoses that included: end stage renal disease (kidney failure), unsteady on feet, need for assistance with personal care, cervical disc disorder myelopathy (muscle disorder) and diabetes mellitus with diabetic neuropathy (nerve disease). R20 was his own responsible party. On 1/8/25 at 10:14 AM R20 was observed in bed, and he had a BiPap (breathing assistance machine used during sleep) on his nightstand. The mask was still attached to the hose and there was no cleaning equipment observed in the room. R20 said no one had cleaned his BiPap equipment since admission. During an interview with the Director of Nursing (DON) on 1/8/25 at 12:04 PM she confirmed that she did some checking into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-11 · tag F0755 — failed to provide safe pharmacy services — widespread
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake M100144670. Based on interview and record review, the facility failed to operationalize policies and procedures to ensure controlled substances are continuously and accurately accounted for between staff rotations, involving 4 of the 4 controlled substance logs in the facility, resulting in the potential for medication diversion. Findings include: Review of a policy titled Controlled Substances Standards of Practice last reviewed 1/2024 revealed: In order to accurately account for all controlled substances through the process of ordering, receiving, storage, administration and destruction, the following procedures have been provided. The Narcotic Page count sheet is updated with the addition of controlled substances at the time of delivery to include resident name, drug, and amount at the time of delivery. The Proof-of-use sheet is to be placed in binder and to be counted each change in nurse ownership of narcotic keys. Both on-going and off-going Nurses will count the number of containers and narcotic Proof-of-Use sheets to ensure accuracy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Properly date mark and discard food product; 2. Properly store food product; 3. Ensure cleaning of food and non-food contact surfaces; 4. Ensure proper working order of dish machine. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 51 residents who consume food from the kitchen. Findings include: During an observation on 9/10/2024 at 8:00 AM, the following was observed: a) the paper towel dispenser over the handwashing sink in the kitchen did not have paper towel available for staff to dry their hands. Two dietary staff were observed entering the kitchen and did not wash their hands before obtaining supplies and food items to serve breakfast from the main dining room. b) There was no thermometer in the reach in freezer in the facility kitchen. c) The water supplying the low temperature dish machine in the kitchen did not reach the minimum required 120 degrees Fahrenheit. Dietary Manager (DM H inserted a digital thermometer used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a clean, safe, and comfortable environment for one resident on the 200 hall and all resident's on the 100 hall that use the spa room shower and utilize the 100 hall dining area. Findings: During an observation on 09/09/24 at 10:25 AM, the bedside table in room [ROOM NUMBER] contained 2 damp wash cloths and one had a light brown substance on it. R3, who lives in that room, stated that staff had been in earlier that morning to get him cleaned up. During an observation on 09/09/24 at 2:29 PM, the 100 hall spa room shower area contained an almond sized brown piece of fecal matter. During an observation on 09/10/24 at 12:20 PM, the 100 hall spa room shower area still contained an almond sized brown piece of fecal matter. During an observation on 09/11/24 at 11:00 AM, the 100 hall spa room shower area still contained an almond sized brown piece of fecal matter. During an observation on 09/10/24 at 8:00 AM, the small dining room off the kitchen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-11 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100145189. This citation has 2 deficient practice statements. Statement A Based on observation, interview, and record review, the facility failed to ensure all medications and supplements were available/provided timely, had compatible administration times, and blood sugars were checked and acted upon for diabetic residents, and physicians were notified of unavailable medications/supplements as ordered for 5 Residents (R8, R15, R16, R17, R18) of 5 residents reviewed for medication administration and nursing services, of a total of 18 residents, resulting in residents not receiving ordered medications, supplements, and glucose monitoring per physician orders. Findings include: Review of a Face Sheet for R15 revealed he originally admitted to the facility on [DATE] with pertinent diagnoses of hemiplegia and hemiparesis (one sided weakness), sepsis, pressure ulcers, and diabetes. During an observation on 9/9/24 at 11:00 AM, a resident was at the nursing medication cart asking the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement fall prevention safety measures for 4 of 6 residents (Resident #19, Resident #11, Resident #3, and Resident #20) reviewed for accidents/hazards. Findings: Resident #19 (R19) Review of a Face Sheet revealed R19 was a [AGE] year-old female, admitted to the facility on [DATE] with pertinent diagnoses of dementia, repeated falls, and cognitive communication deficit. R19 sustained unwitnessed falls on 08/29/24, 07/31/24, and 07/08/24. During an observation on 09/10/24 at 7:41 AM, R19 sat in the recliner resting with her eyes closed. The call light laid on the floor between the recliner and the bed, tangled with the cord for the bed controls. Two signs posted in the room read call for assistance .don't fall and please call for help when you need to get up. During an observation on 09/10/24 at 10:30 AM, R19 sat in the wheelchair, slumped forward, and resting with her eyes closed. The call light laid on the floor between the recliner…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure 1 resident (Resident 14) out of 5 residents reviewed for quality care had access to hydration according to the care plan. Findings: Resident #14 (R14) Review of a facility Resident Face Sheet reflected R14 admitted to the facility with diagnoses including dementia, age related osteoporosis, repeated falls and constipation. Review of a Care Plan indicated R14 had a potential for problems with bowel elimination related to the diagnoses of constipation, a history of bowel obstruction and limited mobility. Interventions to address the problem included Encourage fluid intake. Another problem identified in the Care Plan included being at risk for impaired nutrition and hydration related to R14's diagnoses. Interventions included Encourage fluids at bedside and with activities. During an observation on 9/9/2024 at 11:18 AM, instructions taped to R14's bedside table read Put water in dining room with her (sic) resident. Do not leave it here. A pink insulated cup full of water was sitting next to the sign.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-11 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100144670 Based on observation, interview, and record review, the facility failed to ensure appropriate positioning for tube feeding and tube feeding supplies are stored properly for best infection control practices for 1 Resident (R15), of 1 resident reviewed for tube feedings. Findings include: Review of Fundamentals of Nursing ([NAME] and [NAME]) 8th edition revealed, A serious complication associated with enteral feedings in aspiration of formula into the tracheobronchial tree. Aspiration of enteral formula into the lungs .leads to necrotizing infection and pneumonia .Some of the common conditions that increase the risk of aspiration .lying flat keep the head of bed elevated a minimum of 30 degrees .Place patient in high Fowler's position or elevate head of bed a minimum of 30 (preferably 45) degrees during feedings and for 2 hours afterwards. [NAME], P. A., [NAME], A. G., Stockert, P. A., & Hall, A. (2014). Fundamentals of Nursing (8th ed.). St. Louis: Mosby. p. 1018 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-07 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to fully implement a policy regarding use and storage of resident foods brought in from outside sources. This deficient practice resulted in unknown discard dates and potentially hazardous foods being held passed their discard date, increasing the risk of contamination and food borne illness among residents who store food in resident refrigerators. Findings Include: During the initial tour of the kitchen, at 9:55 AM on 12/5/23, it was observed that resident food product was stored on a shelf in the kitchen's walk in cooler. When asked about where resident food product is stored, Dietary Supervisor (DS) I stated that it should be stored in the therapy refrigerator and no resident food should be stored in kitchen spaces. During the initial tour of the therapy refrigeration unit, at 10:02 AM on 12/5/23, The surveyor asked who takes care of the refrigerator, DS I stated that he tries to come down once a week and go through the unit, but the kitchen does not keep food in here, and that housekeeping checks over the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain proper infection control practices in two resident rooms (room [ROOM NUMBER] and R2's room), resulting in the potential for cross-contamination and the spread of illness and disease. Findings include: During an observation and an interview on 12/5/23, Social Worker (SW) E entered a room that had signs on the outside door which indicated the resident(s) in that room were on droplet and contact isolation precautions. SW E was observed only wearing a surgical mask and no other personal protective equipment (PPE). Shortly after entering the room, SW E exited the room wearing the same surgical mask. The surveyor asked SW E why she had gone into that room without the posted PPE, SW E stated she just went into the room to peak around the corner to talk to a resident who was being discharged today and she had confirmed the resident in the room had COVID-19. During an observation on 12/06/23 at 04:40 PM, Licensed Practical Nurse (LPN) H was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to provide feeding assistance, monitor food intake, update care plans and follow care plans for 4 Residents (R27, R31, R33 and R250) of 15 residents reviewed, resulting in Residents R27, R31, R33 and R250 experiencing inconsistent assistance with meals, lack of intake monitoring, fluctuations in weights, and R250 experiencing low blood sugar levels that required emergency treatment. Findings included: R27 Review of R27's face sheet, no date, revealed she was an[AGE] year old female admitted to the facility on [DATE] and had diagnoses that included: dementia and protein-calorie malnutrition. She was not her own responsible party. R27 was observed on 12/5/23 at 10:30 am dressed and in bed. R27's breakfast tray was in front of her untouched. R27 was asked how breakfast, and she was responded by stating her name. R27 did not make any appropriate responses to questions. Review of R27's care plan dated 2/14/2020 revealed, Nutritional Status. R27…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation the facility failed to discard expired tube feeding supplements. These conditions resulted in an increased risk for contaminated foods and an increased risk of food borne illness for individuals who are prescribed these specific supplements. Findings include: During a tour of the central supply room, with Maintenance Director M at 2:07 PM on 12/5/23, it was observed the following full boxes of supplements were held passed their manufactures determined use by dates: three boxes of Osmolite 1.5 Cal with use by dates of 1AUG2023, two boxes of Osmolite 1.5 Cal with use by dates of 1OCT2023, two boxes of Jevity 1.2 Cal with use by dates of 1OCT2023, and one box of Jevity 1.2 Cal with a use by date of 1NOV2023.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure monthly pharmacy drug regimen review recommendations were reviewed by the physician and/or acted upon in a timely manner for 1 of 5 residents reviewed (R23), resulting in the potential for the physician not knowing of a pharmacy recommendation, the potential for a delay in implementing a pharmacy recommendation, and the potential for adverse effects from medications that the pharmacy identified as potential medication issues. Findings include: A review of R23's Face Sheet, dated 12/7/23, revealed R23 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, R23's Face Sheet revealed multiple diagnoses that included dementia and depression. A review of R23's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 9/6/23, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) assessment which revealed R23 was short-term memory and long-term memory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-07 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a medication error rate of less than five percent (5%) for 2 of 7 residents (R2 and R25) observed during the medication administration task, resulting in a medication error rate of 11.11% (3 of 27 error opportunities) and the potential for adverse effects from residents not receiving accurate doses of their medications. Findings include: R2 A review of R2's Face Sheet, dated 12/7/23, revealed R2 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, R2's Face Sheet revealed multiple diagnoses that included diabetes with hyperglycemia high blood sugar levels). During an observation on 12/6/23 at 5:00 PM, Licensed Practical Nurse (LPN) H administered Novolog insulin (a short-acting insulin) 10 units subcutaneously (below the skin) via an insulin pen to R2. However, prior to administration of the insulin LPN H failed to prime the insulin pen's needle (push insulin through the needle to ensure there is not any empty space…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to label medications and maintain cleanliness in 1 of 2 medication carts (100 Hall Medication Cart) inspected, resulting in an unclean medication cart, the potential for residents to receive medication from another resident's inhaler and/or diskus, the potential for cross-contamination from the sharing of inhalers and/or diskus', and the potential for cross-contamination from medication spillage. Findings include: During an inspection of the 100 Hall Medication Cart with Licensed Practical Nurse (LPN) G on 12/7/23 at 10:15 AM, the following observations were made: - R2's (Resident # 2) Symbicort (an inhaled steroid medication used for lung diseases such as emphysema and chronic bronchitis) inhaler was labeled on box. However, the individual inhaler was not labeled with R2's name or other identifying information. - R26's Trelegy Ellipta (an inhaled medication used for lung diseases such as emphysema, chronic bronchitis, and asthma) diskus was labeled on box. However, the individual inhaler was not labeled with R2's name or other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain confidentiality of medical records and/or accurate medical records for 3 of 29 sampled residents (R2, R20, and R26), resulting in inaccurate medical records and the potential for providers not having an accurate picture of the resident's stay at the facility, the potential for a lack of resident confidentiality, and the potential for confidential resident information being disclosed to unauthorized individuals. Findings include: During an observation on 12/05/23 at 10:55 AM, the computer screen on top of the 100 Hall Medication Cart, that was parked across the hall from room [ROOM NUMBER], was left open to R20's Medication Administration Record (MAR). R20's personal information (e.g., name, room number, picture, and medications) were visible and accessible to anyone going by the medication cart. Staff and residents were walking/wheeling by the medication cart. Licensed Practical Nurse (LPN) G was logged into the computer, she was in a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ATRIUM CENTERS — 26 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.0-1.0 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 4 of 53.4+0.6 vs chain
Quality measures 4 of 53.7+0.3 vs chain
The other 25 homes this chain runs (chain average 3.0★, per CMS)
1 of 5Marshall Nursing and Rehabilitation CommunityMarshall, MI 1 of 5Mulder Health Care FacilityWest Salem, WI 1 of 5Riverside Nursing CentreGrand Haven, MI 2 of 5Plainwell Pines Nursing and Rehabilitation CommuniPlainwell, MI 2 of 5Roosevelt Park Nursing and Rehabilitation CommunitMuskegon, MI 2 of 5South Haven Nursing and Rehabilitation CommunitySouth Haven, MI 2 of 5The Timbers of Cass CountyDowagiac, MI 2 of 5Tomah Nursing And RehabTomah, WI 2 of 5Westgate Nursing & Rehabilitation CommunityIronwood, MI 3 of 5Austinburg Nsg And Rehab CtrAustinburg, OH 3 of 5Crittenden County Health & Rehabilitation CenterMarion, KY 3 of 5Frederic Nursing And Rehab CommunityFrederic, WI 3 of 5Lincoln Haven Nursing & Rehabilitation CommunityLincoln, MI 3 of 5Prescott Nursing And Rehab CommunityPrescott, WI 3 of 5Salem Springlake Health & Rehabilitation CenterSalem, KY 3 of 5Woodside Village Care CenterMount Gilead, OH 4 of 5Blossom Nursing And Rehab CenterSalem, OH 4 of 5Fairview Nursing and Rehabilitation CommunityCentreville, MI 4 of 5Gladwin Nursing and Rehabilitation CommunityGladwin, MI 4 of 5Grayling Nursing & Rehabilitation CommunityGrayling, MI 4 of 5Heritage Nursing and Rehabilitation CommunityZeeland, MI 4 of 5Lexington Court Care CenterLexington, OH 5 of 5Freeman Nursing & Rehabilitation CommunityKingsford, MI 5 of 5Hillcrest Nursing and Rehabilitation CommunityNorth Muskegon, MI 5 of 5King Nursing & Rehabilitation CommunityHoughton Lake, MI

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ATRIUM CENTERS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 10/01/2007
BAILEY, ESSELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTORNO PERCENTAGE PROVIDEDsince 01/02/2018
FINNEY, DONALDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTORNO PERCENTAGE PROVIDEDsince 08/22/2012
ALBRIGHT ROSS, SUSANIndividualCORPORATE OFFICERsince 01/02/2018
FERKANY, JAMESIndividualCORPORATE OFFICERsince 08/01/2018
ATRIUM CENTERS MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2007
LOCKHART, DENNISIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/01/2018

CMS files one row per role, so the 9 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.5M
Net patient revenuemost recent cost report
-8.8%
Operating marginrevenue minus expenses
$1.1M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 9%Other / private 20%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$377per resident / day
operating cost
$11,467per month
≈ monthly operating cost
$347per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235450. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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