Plainwell Pines Nursing and Rehabilitation Communi
3260 East B Avenue, Plainwell, MI 49080 · For profit - Corporation · 39 certified beds · (269) 349-6649 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602, F0610) — most recent May 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (54) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $194,994 in federal fines (most recent 2024-06-27)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- nursing-staff turnover (63%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.3% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.9% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.5% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.8% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.4% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.8% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 9.8% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 16.5% | 19.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.0% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 5.9% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.5% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 87.8% | 79.5% | 79.4% | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 29 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 57% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.4%CMS range 39.9–65.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.7%CMS range 5.7–16.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.02 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 39 beds and averages 32.5 residents a day — about 83% occupied, or roughly 6 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.79 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.89 hrs/resident/day on weekends vs 3.39 on weekdays — 15% thinner on weekends. RN hours go from 0.68 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 63% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
54 citations, most serious first. The 15 most serious are shown; the remaining 39 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-12-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2677662Based on interview, and record review, the facility failed to provide adequate monitoring and supervision to prevent elopement and respond appropriately to door alarms and Wanderguard (an alert bracelet that triggers an alarm near specific exits in the facility) alarms to ensure resident safety in 2 residents (Resident #101 and #104) of 2 residents reviewed for elopement/supervision, resulting in an Immediate Jeopardy when on 11/23/25 at approximately 6:00 PM, Resident #101 who was an elopement risk, exited the facility, unbeknown to facility staff, and was found by another resident, standing outside of the facility at an emergency exit door and the potential for Resident #104 to elope due to unknown Wanderguard functionality. This deficient practice placed all residents, identified as at risk for elopement, at risk for serious harm, injury, and/or death. Findings include:The facility failed to provide adequate supervision to prevent elopement for Resident #101, who was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide adequate supervision to prevent falls for 2 (Resident #26 and Resident # 7) of 12 residents reviewed for falls, resulting in falls with fractures, decline in functional abilities, increased pain, and a potential for further injuries. Findings include: Resident #26 Review of an admission Record revealed Resident #26, was originally admitted to the facility with pertinent diagnoses which included: history of falling, unspecified dementia, and type 1 diabetes mellitus (lifelong condition in which the pancreas does not make sufficient insulin to maintain stable blood sugar levels) with diabetic retinopathy (damage to the blood vessels in the eyes causing poor vision). Review of a Minimum Data Set (MDS) assessment for Resident #26, with a reference date of 4/18/24 revealed a Brief Interview for Mental Status (BIMS) score of 6/15 which indicated Resident #26 was severely cognitively impaired. Section GG of the MDS revealed Resident #26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2024-05-16 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI0014331, MI00143140, MI00142071, MI00139687, and MI00144696 Based on observation, interview, and record review, the facility failed to protect residents rights to be free from mental abuse, verbal abuse, and physical abuse by staff and other residents in 5 of 8 residents' (Resident #101, Resident #103, Resident #105, Resident #106, and Resident #107) reviewed for abuse, resulting in Findings include: Resident #101: Review of an admission Record revealed Resident #101, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: vascular dementia without behavioral disturbance, aphasia (deficit with verbally expressing self) delusional disorder, psychotic disorder, and anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 3/16/24 revealed a Brief Interview for Mental Status (BIMS) score of 0/15 which indicated Resident #101was severely cognitively impaired. Review of a Care Plan for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-05-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00144696. Based on interview and record review, the facility failed to throughly implement the abuse policy to protect, investigate, report and prevent staff to resident abuse and bruises of unknown origin for 3 of 5 residents (Resident #101, Resident #105, and Resident #106) reviewed for abuse, resulting in ongoing staff to resident verbal and mental abuse of Residents #101 and Resident #105, escalation of the abuse to staff to resident physical abuse of Resident #101. Findings include: Resident #101 Review of an admission Record revealed Resident #101, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: vascular dementia without behavioral disturbance, aphasia (deficit with verbally expressing self) delusional disorder, psychotic disorder, and anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 3/16/24 revealed a Brief Interview for Mental Status (BIMS) score of 0/15 which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00144223 Based on observation, interview, and record review the facility failed to prevent residents from insect bites and install window screen in 1 of 3 residents (Resident #108) reviewed for quality of care, resulting in Resident #108 suffering a spider bite and subsequent significant wound requiring debridement (removal of dead or infected tissue), increased pain, need for antibiotic treatment, and ongoing wound care. Findings include: Review of an admission Record revealed Resident #108 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: cerebral infarction (stroke) aphasia (difficulty with verbal expression), depression, hemiplegia (paralysis on one side of the body), generalized anxiety disorder, and pain. Review of a Minimum Data Set (MDS) assessment for Resident #108, with a reference date of 2/28/24 revealed a Resident #108 could not complete a Brief Inventory for Mental Status due to her aphasia. Section B of the MDS revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-05-29 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure infection control data was regularly analyzed during QAPI (Quality Assurance and Performance Improvement) meetings and completed at least one PIP (Performance Improvement Plan) related to quality issues identified by the quality assessment and assurance committee, resulting in the potential for systematic failures related to infection control and other quality deficiencies. Findings include: Review of the facility policy Quality Assurance and Performance Improvement (QAPI) dated 1/2026 revealed, . Meet at least quarterly and as needed to coordinate and evaluate activities under the QAPI program, such as identifying issues with respect to which quality assessment and assurance activities, including performance improvement projects under the QAPI program, are necessary. c. Develop and implement appropriate plans of action to correct identified quality deficiencies. d. Regularly review and analyze data, including data collected under the QAPI program and data resulting from drug regimen reviews, and act on available…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-05-29 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Infection Preventionist (IP) attended the QAPI (Quality Assurance and Performance Improvement) meetings, resulting in the potential for lack of resident care policies and overall medical care that could affect all residents residing in the facility.Findings include:Review of the facility policy Quality Assessment and Assurance Committee dated 1/2022 revealed, .The Committee will be composed of staff who understand the characteristics and complexities of the care and services delivered in each unit and/or department. The QAA committee will be composed of, at a minimum: a. The Director of Nursing. b. The Medical Director or his/her designee. c. At least three (3) other facility staff members, one of which will be the administrator, owner, a board member or other individual in a leadership role. d. The Infection Preventionist (IP). 2. The infection preventionist must be a member of the QAA committee and report to the committee on the infection prevention and control program (IPCP) and incidents (e.g.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-29 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate staffing to promote the physical, mental, and psychosocial well-being in 2 of 12 residents (Resident #22 & #26) reviewed for staffing, resulting in unmet care needs and the potential for physical and psychosocial harm for all residents in the facility. Findings include: Resident #22 Review of an admission Record revealed Resident #22 was a male with pertinent diagnoses which included dementia. Review of Care Plan for Resident #22 on 5/16/26 revealed the focus, .(Resident #22) is at risk for elopement related to memory deficit confusion and inability to read or write due to Alzheimer's. with the intervention .Calmly redirect and divert resident's attention when showing signs of exit seeking. Do not approach (Resident #22) from behind or the side he will startle and may strike out. In an interview on 05/29/2026 at 11:01 AM, Licensed Practical Nurse (LPN) GG reported providing supervision for Resident #22 was very problematic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-29 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services to promote dignity and respect in 2 residents (Resident #25 & #5) from a total sample of 20 residents, resulting in long call light wait times and the potential for feelings of diminished self-worth, sadness, and frustration. Findings include:Resident #25Review of an admission Record revealed Resident #25 was originally admitted to the facility on [DATE]. Review of a Minimum Data Set (MDS) assessment for Resident #25, with a reference date of 3/9/26 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #25 was cognitively intact. Review of Resident #25's Functional Abilities indicated that she was dependent (helper does all the effort) on staff for toileting.During an observation on 05/28/2026 at 1:22 PM Resident #25's call light was observed on. At 1:29 PM Certified Nursing Assistant (CNA) Q entered Resident #25's room, turned the call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-29 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to perform an assessment for self-administration of medication, obtain an order, and update the care plan for 2 residents (Resident #15, #33) of 12 Residents reviewed for self-administration of medications, resulting in the mismanagement of medications with a potential for adverse side effects. Findings include: Resident #15: Review of an Face Sheet revealed Resident #15 was a female with pertinent diagnoses which included cognitive communication deficit (person struggles to communicate due to underlying impairments in mental processes), encephalopathy (disease, damage that affects the function of the brain), Adjustment disorder with mixed disturbance of emotions and conduct (reaction to an event causes more intense distress than normally would be expected), and moderate intellectual disabilities. During an observation and interview on 05/27/2026 at 7:32 AM, observed what appeared to be two crushed medications (one orangish, one yellowish in appearance) in a medication cup on the nightstand next to Resident #15's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #3026243 and 3926437Based on observations, interviews, and record review, the facility failed to protect the residents' right to be free from physical abuse by another resident for 2 (Resident #2 and Resident #14) of 3 residents review for abuse, resulting in 1. Resident #2 being struck in the head several times, slapped, and kicked in the leg by Resident #22, and experiencing fear and psychosocial harm. 2. Resident #14 being placed in a chokehold (restraining technique in which an arm is tightly wrapped around the neck of another person) by Resident #22 and struck in the head several times.Findings include: Resident #2 Review of an admission Record revealed Resident #2 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: major depressive disorder (common but serious mental health disorder characterized by persistent feeling of sadness, emptiness or loss of interests), anxiety disorder (mental health condition characterized by excessive,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-29 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete accurate assessments for 1 of 12 residents (Resident#14) reviewed for accurate assessments, resulting in an inaccurate reflection of the resident's status and the potential for impaired medical, functional, and psychosocial problems due to unidentified needs. Findings include: Resident #14: Review of the Face Sheet revealed Resident #14 was a female with pertinent diagnoses which included dementia (progressive brain disease which affects memory, language, problem solving, and thinking severe enough to interfere with daily life) with behavioral disturbance, stroke (blood flow was interrupted or reduced causing brain damage), paralysis, dysphagia (difficulty swallowing), malnutrition, need for assistance for personal care, and speech impairment. Review of Minimum Data Set (MDS) for Resident #14 dated 4/23/26 revealed, she had a BIMS (Brief Mental Status Score) of 14. Review of the MDS for 4/23/26 revealed the assessment had been modified and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-29 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow professional standards of practice for medication administration for 1 resident (Resident #29) of 5 residents reviewed for medication administration, resulting in an inhaler (medication that is inhaled) being administered outside of manufacturer recommendations and oral pills being administered without following resident preference for being crushed, and the potential for adverse side effects and choking.Findings include:Review of an admission Record revealed Resident #29 was originally admitted to the facility on [DATE].Review of a Minimum Data Set (MDS) assessment for Resident #29, with a reference date of 4/24/26 revealed a Brief Interview for Mental Status (BIMS) score of 10, out of a total possible score of 15, which indicated Resident #29 was cognitively impaired.During an observation on 05/28/2026 at 7:39 AM in Resident #29's room, Agency-Licensed Practical Nurse (A-LPN) II handed the resident a cup with 11 pills in it.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to identify pressure ulcers and ensure appropriate treatment interventions were in place for 1 resident (Resident #4) of 1 resident reviewed for pressure ulcers, resulting in Resident #4 developing a Stage 2 pressure ulcer on the left buttock and the potential for overall deterioration in health status. Findings include:Resident #4Review of an admission Record revealed Resident #4 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: seborrheic dermatitis (flaky, itchy, inflamed skin). Resident #4 admitted to the facility with hospice services already in place.Review of a Minimum Data Set (MDS) assessment for Resident #4, with a reference date of 3/24/26 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #4 was cognitively intact. Review of Resident #4's Functional Abilities revealed that she required substantial/maximal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-29 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #3026243, #3026437Based on interview and record review, the facility failed to develop and implement person centered dementia care interventions to address needs for 1(Resident #22) of 5 residents reviewed for dementia care, resulting in Resident #22 demonstrating symptoms of unmet care needs which included ongoing wandering, exit seeking, physical aggression toward others and rehospitalization.Findings include: Review of The Unmet Needs Model, [NAME]-[NAME] and [NAME] (1995), revealed that those with dementia develop problem behaviors from an imbalance in the interaction between life-long habits and personality, current physical and mental states, and less than optimal environmental conditions. Resident #22 Review of an admission Record revealed Resident #22 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: unspecified dementia (an umbrella term for a decline in mental abilities severe enough to interfere with daily life). Review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 39 citations
- Potential for harm · D2026-05-29 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain a medication error rate less than 5% in 1 resident (Resident #29) of 5 residents reviewed for medication administration, resulting in the potential for medication adverse effects. The medication error rate was 6.25%.Findings include: Review of an admission Record revealed Resident #29 was originally admitted to the facility on [DATE].During an observation on 05/28/2026 at 7:39 AM in Resident #29's room, Agency-Licensed Practical Nurse (A-LPN) II handed Resident #29 her inhaler Breyna and the resident took 2 puffs. A-LPN II did not encourage Resident #29 to swish and spit with water following the inhaler.In an interview on 5/28/26 at 7:50 AM, A-LPN II reported that Breyna inhaler was not a steroid and did not require a swish and spit after administration. This surveyor requested that A-LPN II double checked that information. A-LPN II reviewed the label of Breyna and reported that yes, it says to swish and spit after administration to avoid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to effectively implement Enhanced Barrier Precautions (EBP) and maintain infection control standards during incontinence (involuntary leakage of urine and feces) care per Centers for Disease Control and Prevention (CDC) guidance, in 2 residents (Resident #39 & #4) from a total sample of 20 residents, resulting in the potential for cross-contamination and the development and spread of infection to a vulnerable population.Findings include:Resident #39Review of an admission Record revealed Resident #39 was originally admitted to the facility on [DATE].During an observation on 05/27/2026 at 6:40 AM in Resident #39's room, the resident was observed lying in bed and a bag with urine was observed hanging on the bed frame. There was no signage indicating that Resident #39 had EBP in place.During an observation on 05/27/2026 at 8:17 AM in Resident #39's room, Certified Nursing Assistant (CNA) R entered the room to assist the resident with care. CNA R…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-17 · tag F0940 — failed to train staff — widespreadDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #2677662 and #2648515.Based on observation, interview, and record review, the facility failed to maintain an effective training program for all facility and agency staff, consistent with their role in the facility to ensure the safety of residents in 1 resident (Resident #101) of 2 residents reviewed for elopement, and 2 residents (Resident #102 and #107) of 4 residents reviewed for the administration of controlled substance, resulting in agency staff not responding properly to door alarms and licensed nursing staff not maintaining an accurate account of controlled substances. Findings include: Resident #101Review of a Face Sheet revealed Resident #101 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: dementia. Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 8/29/25 revealed a Brief Interview for Mental Status (BIMS) score of 3, out of a total possible score of 15, which indicated Resident #101…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-17 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2648515Based on observation, interview and record review, the facility failed to ensure that medication records were in order and that an account of all controlled drugs was maintained and accurately reconciled for 2 residents (Resident #102 and #107) of 4 residents reviewed for the administration of controlled medications, resulting in the potential for ineffective management of pain and the potential for diversion of controlled drugs. Findings include:Resident #102 Review of a Face Sheet revealed Resident #102 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: chronic pain.Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 10/6/25 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #102 was cognitively intact. During an observation and interview on 12/16/25 at 3:13 PM in Resident #102's room, the resident reported that she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-17 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure access to a call light in 4 of 10 sampled residents (Resident #104, R#102, R#105, and R#106) reviewed for call light placement, resulting in the inability to call for assistance and the potential for unmet care needs.Findings include: Resident #104Review of an admission Record revealed Resident #104 was a female with pertinent diagnoses which included Alzheimer's disease, diabetes, fracture of lower end of left femur, fractur of lower end of right femur, overactive bladder, and dementia. Review of current Care Plan for Resident #104, revised on 1/24/25, revealed the focus, .At risk for falls and subsequent injury related to fx (fracture) of fall w/ bilat femur fx prior to admission, incontinence, DM II (diabetes), vascular dementia, Alzheimer's, dependence in ADLs and transfers. with the intervention .Recline Broda chair when resident is unattended.Call light to be in reach.Instruct and remind to use call light to ask for assistance.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect resident privacy during personal care for 1 (Resident #109) of 10 residents reviewed for privacy/dignity, resulting in the potential for feelings of embarrassment. Findings include: Review of an admission Record revealed Resident #109 was a male with pertinent diagnoses which included cellulitis of right lower limb, edema, changes in skin texture to BLE (bilateral lower extremities), cellulitis of left lower limb, and erythematous condition (red or abnormally reddened that appears red due to inflammation, infection, and other irritation). Review of current Care Plan for Resident #109, revised on 3/21/25, revealed the focus, .Resident has a bilateral lower extremity chronic venous ulcers with potential for infection and discomfort to the area . with the intervention .Administer analgesic as ordered prior to wound care, dressing changs or debridement, avoid friction and shearing during transfers or repositioning, conduct a systemic skin inspection weekly and PRN ( as needed). CNA to observe skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake: 2618457 and 2618789Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from staff to resident sexual abuse for 1 resident (Resident #108) reviewed for abuse, resulting in Resident #108 feeling concerned for physical safety enough to leave shortly after admission. Findings include: Review of Incident Summary submitted on 9/11/25, revealed, .Incident Summary: On 9/11/25, administrator received a call from staff of a sexual abuse allegation reported to them from resident (Resident #108), a newly admitted resident. Admin immediately went to the facility and made contact with the resident via phone, as resident has already left the building with her son prior to administrator's arrival. (Resident #108) reported that (LPN J), LPN, had performed a physical assessment of her, and during this assessment, when he got to my boobs, he pinched my nipples and rubbed them between his fingers. I don't think that is proper. He made me feel really uncomfortable. Resident states she is ok now and is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-17 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to 1287744Based on interview and record review, the facility failed to prevent the misappropriation of narcotic pain medication in 1 of 10 residents (Resident #103) reviewed for misappropriation of property, resulting in the theft of narcotic medications and the potential for delayed pain treatment.Findings include: Resident #103: Review of an admission Record revealed Resident #103 was a male with pertinent diagnoses which included MS (multiple sclerosis), polyneuropathy (multiple sites of nerve damage), heart failure, end stage renal disease, and osteoarthritis (flexible tissue at the end of bones wears down). Review of current Care Plan for Resident #103, revised on 1/28/25, revealed the focus, .Resident has potential/actual pain r/t (related to) MS, hx (history) of falls, ESRD on dialysis, CHF (congestive heart failure), HTN (high blood pressure), Anemia, OA (Osteoarthritis). with the intervention .Administer pain medications as ordered.Review of Order dated 4/26/25 for Resident #103,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-17 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update and revise the person-centered care plan in a timely manner with appropriate interventions for the prevention of undefined care concerns for 1 of 10 residents (Resident #102) reviewed for care plans, resulting in the potential for physical, mental, and psychosocial unmet care needs and harm. Findings include: Resident #102: Review of an admission Record revealed Resident #102 was a male with pertinent diagnoses which included displaced midcervical fracture of right femur (break in the middle part of the neck of the femur, bone fragments, and are no longer aligned), adult failure to thrive, intracapsular fracture of femur (break of femoral neck which is located within the hip joint's capsule), anxiety, dysphagia (difficulty swallowing foods and liquids), and stroke. Review of current Care Plan for Resident #102, revised on 12/2/24, revealed the focus, .At risk for falls and subsequent injury related to dementia with cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure clean and sanitary shared medical equipment, wheelchair cleaning for 1 (Resident #106) of 10 residents, resulting in the potential for cross contamination, infections, and bacterial harborage. Findings include: Resident #106: During an observation on 09/15/25 at 2:33 PM, Resident #106 was observed seated in a scoot/broda chair next to the side of his bed. His chair was visibly dirty, the pad under his bottom had dried liquid material on it, tan, white, brown in color. The arm rest on the right side on the outside had smeared white material, dirt and debris built up on it. The floor in his room was dirty and had splatters on it with dark brown material in it. During an observation on 09/16/2025 at 8:16 AM, Resident #106 was observed lying in bed, his chair had dried food material on the arms rests, on the front down the front of it, and the sides of the seat. His room had chocolate chip cookie pieces on the floor and dirt/debris.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-08 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to employ a staff member with appropriate credentials to supervise and manage the dietary department, resulting in the potential for food service sanitation failures, food borne illness and for clinical areas of dietary needs of all residents being compromised and unmet. Findings include: During the initial kitchen tour on 5/5/2025 at 8:33 AM, Dietary Manager (DM) H stated that he had been at the facility for over a year now (date of hire 1/23/2024) and had his food manager certification. He said he was trying to complete the Certified Dietary Manager course but had been so busy with the facility. Review of DM H's certification revealed that he completed the Food Protection Manager certificate on 4/25/2025 which was a certificate that could be completed in a day instead of completing a full course of study in management which takes a year plus to complete. During another interview on 5/6/2025 at 9:17 AM, DM H stated that the Dietetic Technician, Registered (DTR) comes to the facility every week to do clinical work and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-08 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper label and dating of foods and discarding of foods in the kitchen resulting in the potential to spread food borne illness to all residents that consume food from the kitchen. Findings Include: During the initial tour of the kitchen on 5/5/2025 at 8:33 AM, the following was observed: The reach in refrigerator had a pitcher of iced tea, half full with a use by date of 5/4/2025. The walk-in refrigerator had 3 trays of individual juices in 12 oz plastic glasses with no label and date. During a full kitchen tour on 5/6/2025 at 9:17 AM, the following was observed in the dry storage room: An open crystal light lemonade packet in a plastic bag with an open date of 3/13/2025 and use by date of 4/12/2025 An open fruit punch packet in a plastic bag with an open date of 3/13/2025 and use by date of 4/12/2025 An open big bag of sugar flakes cereal with no label and date. On 5/6/2025 at 9:45 AM, the following was observed in the walk-in refrigerator: A small open container of ham base with an open date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-08 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00151548 Based on observation, interview, and record review the facility failed to: 1.) maintain a clean and homelike environment for 5 residents (R82, R15, R182, R134, and R135), and 2.) maintain comfortable noise level for 2 residents (R134 and R135) of 12 residents reviewed for homelike environment, resulting in potential for dissatisfaction with living conditions for the 5 residents and residents who are able to ambulate in the facility. Findings include: Facility tour on 5/05/25 at 10:52 AM, revealed the handrail outside of room [ROOM NUMBER] had a hole, approximately 2 inches in width, with exposed sharp-jagged pieces of plastic. During a tour of the facility on 5/6/25 at 8:15 AM, observation, interview, and record review were conducted with Maintenance F. Observed a handrail outside of room [ROOM NUMBER] that had a hole, approximately 2 inches in width, with exposed sharp-jagged pieces of plastic. Maintenance F stated, I did not know that was there. That needs to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an effective infection control program that included: 1. cleaning of resident equipment for 1 of 16 residents (R82), 2. appropriate hand hygiene and glove use (PPE-Personal Protection Equipment) during resident care in 2 of 16 residents (R82 and R29), 3. implementation of Enhanced Barrier Precautions (EBP) per standards of practices for 2 of 16 residents (R29), reviewed for infection control, resulting in the potential for cross-contamination, harborage of bacteria, and increased infections in a vulnerable population. Findings include: Upon entering facility, 5/5/25, Nursing Home Administrator (NHA) A announced all staff in resident areas were to wear masks due to a staff testing positive for Covid-19. Tour of facility on 5/5/25 at 9:14 AM, revealed outside of room [ROOM NUMBER] a high-backed wheelchair splattered with a dried white substance on seat cushion, foot cushion, and frame of chair. The nuts on the frame had a buildup of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00151548 Based on observation and interview, the facility failed to maintain dignity for 2 of 4 residents (R29 and R21) reviewed for dignity, resulting in the potential for feelings of embarrassment based on the reasonable person concept. Findings include: R29 According to the MDS dated [DATE], R29 scored 4/15 on his BIMS (Brief Interview Mental Status) indicating he was severely cognitively impaired. He required the use of a wheelchair for mobility and had diagnoses that included pressure wounds. Review of R29's Care Plan as of 5/8/25, there was no resident-specific treatment plan for the resident to receive his medications in a common area. During an observation on 05/06/25 at 11:30 AM, R29 was sitting by the nursing station with other residents and staff at the nursing station. Without removing R29 from the congested area, and providing him privacy, Therapist W pulled up the resident's pant legs and exposed both legs from the knees to his ankles. Therapist W explained out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were assessed to determine if self-administration of medication was clinically appropriate in 2 of 2 residents (Resident #9, Resident #17) reviewed for self-administration of medications, resulting in unsupervised administration of medications and the potential for mismanagement of medication and adverse side effects. Findings include: Resident #9 (R9) Review of the Facesheet and Minimum Data Set (MDS) dated [DATE] revealed R9 admitted to the facility on [DATE] with pertinent diagnoses including dementia (decline in mental abilities severe enough to interfere with daily life) and depression. Brief Interview for Mental Status (BIMS) reflected a score of 7 out of 15 which indicated R9 was severely cognitively impaired (00 to 07 is severe cognitive impairment). During an observation and interview on 5/5/2025 at 9:31 AM, R9 had a prescription nasal spray on her bedside table {ipratropium bromide solution .03% (percent) with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to complete advance directives completely and accurately for 1 (Resident #134) of 12 residents reviewed for advance directives, resulting in the potential for resident preferences for medical care to not be followed by the facility staff. Findings include: Review of an admission Record revealed Resident #134 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: chronic systolic heart failure (condition in which the heart cannot pump blood effectively), aortic stenosis (narrowing of the aortic valve), tricuspid valve insufficiency (heart valve disease causing insufficiency of blood circulation within the heart), atherosclerotic heart disease (buildup of plaque in artery walls). Review of a Care Plan for Resident # 134 with a reference date of [DATE], revealed no focus/goal/interventions related to the resident's wishes for Cardiopulmonary Resuscitation (CPR). Review of an Advance Directives facility policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to notify the resident representative of a resident exiting the facility in 1 of 2 residents (R15) reviewed for notification of changes, resulting in the responsible party not being made aware that R15 walked out a door observed but unattended and subsequent placement of a wander guard. Findings include: According to the Minimum Data Set (MDS) dated [DATE], R15 scored 4/15 on her BIMS (Brief Interview Mental Status) indicating she was severely cognitively impaired. Diagnoses included schizoaffective disorder and dementia. Section GG-Functional Abilities and Goal indicated supervision or touching assistance was required when walking at least 150 feet in a corridor or similar space. Review of R15's Incident/Accident Report dated 4/23/25, indicated the resident was wandering/exit seeking and opened an exit door and went outside the facility. A wander guard was applied, and care plan was updated. The family member/resident representative was not notified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure psychotropic medications were not used without medical indication for use for 3 (Resident #134, Resident #182, and Resident #29) of 5 residents reviewed for chemical restraints. Findings include: Review of a Psychotropic Medication Use facility policy with a reference date of 1/2025 revealed Policy: Residents are not given psychotropic medication unless the medication is necessary to treat a specific condition, diagnosed and documented in the clinical record .Pre-admission screening may be used to determine indications for use of psychotropic medications ordered upon admission to the facility. Resident #134 Review of an admission Record revealed Resident #134was originally admitted to the facility on [DATE] with pertinent diagnoses which included: depression (persistent sad mood), metabolic encephalopathy (brain disorder caused by disruptions in the body's metabolic processes, leading to brain dysfunction). Review of a Care Plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written bed hold notice and transfer/discharge notice for 1 of 1 resident (Resident #5) reviewed for hospitalizations, resulting in the potential of residents and/or resident representatives being uninformed of the reason for transfer and not being able to hold a bed in the facility. Findings include: Resident #5 (R5) Review of the Facesheet and Minimum Data Set (MDS) dated [DATE] revealed R5 admitted to the facility on [DATE] with pertinent diagnoses including hypoglycemia (low blood sugars), lupus (illness that occurs when the immune system attacks healthy tissues and organs) and epilepsy (disorder in which nerve cell activity in the brain is disturbed causing seizures). Brief Interview for Mental Status (BIMS) reflected a score of 13 out of 15 which indicated R5 was cognitively intact (13 to 15 cognitively intact). R5 had a legal financial guardian. During an interview on 5/5/2025 at 10:13 AM, R5 stated that she had been in and out of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide meaningful activities to promote psychosocial well-being for 1 (Resident #27) of 12 residents reviewed for activities. This deficient practice resulted in social isolation, feelings of loneliness, frustration and boredom. Findings include: Review of an admission Record revealed Resident #27 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: depression (persistent sad mood). Review of a Minimum Data Set (MDS) assessment for Resident #27 with a reference date of 3/18/25, revealed a Brief Interview for Mental Status (BIMS) score of 11/15 which indicated Resident #27 was moderately cognitively impaired. Section D of the MDS revealed Resident #27 reported he rarely felt lonely or isolated from those around him. Section E of the MDS revealed Resident #27 displayed no behaviors during the 14-day assessment period. Section F revealed the resident reported it was somewhat important to him to be around…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to adequately assess, monitor, and treat a change of skin condition in 1 of 1 resident (R21) reviewed for quality of care, resulting in a delay in assessment, treatment, pain, and the potential for worsening of condition and infection. Findings include: According to the Minimum Data Set (MDS) dated [DATE], R21 scored 99/15 on her BIMS (Brief Interview Mental Status) indicating the resident was severely cognitively impaired, was dependent on cares and mobility with diagnoses including Alzheimer's disease and dementia. Observed on 5/5/25 at 8:55 AM, R21 with a gauze dressing covering the top of her right hand with three spots of red drainage showing through. The dressing was not dated. Review of R21's Order Summary indicated an order to treat a wound on resident's right hand was not made until after survey began (5/5/25). Review of R21's Care Plan did not have a resident-specific treatment plan for the injury to top of right hand. Observed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician's orders to complete a wound dressing in 1 of 1 resident (R29) reviewed for pressure ulcer care, resulting in a missed opportunity to provide care needed to heal a pressure wound and prevent infection. Findings include: According to the Minimum Data Set (MDS) dated [DATE], R29 scored 4/15 on his BIMS (Brief Interview Mental Status) indicating he was severely cognitively impaired. Section M-Skin Conditions revealed R29 was not at risk for a pressure ulcer and had an unhealed pressure wound. Diagnoses included dementia and anxiety. Review of R29's Wound Management Report created 4/14/25, reported the resident had a right trochanter wound measuring 5.5 cm x 3.5 cm. Mild amount of serosanguinous (bloody fluid) drainage noted. 100 percent of wound covered by slough tissue (by-product of inflammation and can be a barrier to healing). Review of R29's Medication/Treatment Administration Report (MAR/TAR) dated 5/1/25-5/31/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1.) implement interventions to ensure a safe environment in 1 of 1 resident (R15) and, 2. ensure the safety of residents during wheelchair transport in 2 of 3 residents (R134 and R182) reviewed for safety, resulting in the potential for R15 to elope from the facility and increase potential for injury for R134 and R182. Findings include: R15 According to the Minimum Data Set (MDS) dated [DATE], R15 scored 3/15 indicating she was cognitively impaired. Diagnoses included dementia, manic depression (bipolar disease), and schizophrenia. Her mobility status was evaluated to require supervision or touching assistance for sitting standing, toilet transfer, and walking for at least 150 feet. Review of R15's Progress Note dated 9/18/24 at 4:22 PM indicated around 2:30 PM, R15 was pulling on the slider door in the dining room. Approximately 2 hours later, R15 was taken outside and stood with her for a few minutes which seemed to take care of her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate urinary catheter care and assessment for the need of an indwelling catheter (catheter inserted in through the urethra and into the bladder) for 1 of 1 resident (R29) reviewed for catheter care, resulting in the potential for the dislodgement, injury, pain, development of urinary infection and decline in overall health status. Findings include: According to the Minimum Data Set (MDS) dated [DATE], R29 scored 4/15 on his BIMS (Brief Interview Mental Status) indicating he was severely cognitively impaired. Diagnoses included urinary retention. Review of R29's Order Summary dated 4/22/25, revealed: -Ensure urinary catheter fixation device is in place to prevent trauma and irritation Q shift - Catheter Care every shift Type: Indwelling Size: 16 French Balloon: 10 cc Review of R29's Medication/Treatment Administration Record dated 5/1/25-5/31/25 indicated the licensed nurses for all shifts verified a catheter fixation device…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide ongoing communication and collaboration with the contracted dialysis facility regarding dialysis care for 1of 1 resident (Resident #135) reviewed for dialysis, resulting in the potential for unmet medical needs. Findings include: Review of a Dialysis Policy and Procedure facility policy with a reference date of 1/2025, revealed Policy: It is the policy of (name of organization omitted) to meet the needs of those residents undergoing dialysis treatment. Procedure .There must be communication between the facility and the dialysis center weekly .The (nutrition specialist) should review the residents pre and post weights and labs from the dialysis center and notify the dietitian if the resident is at nutritional risk or if the resident and labs vary significantly. Review of an admission Record revealed Resident #135 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: end stage renal disease and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure COVID-19 immunizations were offered to 1 (Resident #21) of 5 residents reviewed for COVID-19 immunizations, resulting in an increased risk for infection, and the potential spread of COVID-19 infection to other residents, staff, and visitors. Findings include: Upon entering facility, 5/5/25, Nursing Home Administrator (NHA) A announced all staff in resident areas were to wear masks due to a staff testing positive for Covid-19. Review of an admission Record revealed Resident #21 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: alzheimer's disease (disease resulting in a progress decline in cognitive abilities). The admission Record also revealed Resident #21 had a durable power of attorney (DPOA) for medical decision making. Review of a Minimum Data Set (MDS) assessment for Resident #21 with a reference date of 1/20/25, revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is linked to intake # MI00145717 Based on interview and record review the facility failed to provide an environment free from abuse in 3 residents (Resident #100, Resident #101, and Resident #102) of 5 residents reviewed for abuse, resulting residents experiencing fear, avoidable pain, bruising, and a potential for more serious injury. Findings include: Resident #100 Review of an admission Record revealed Resident #100, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: unspecified dementia, cellulitis of right lower limb, major depressive disorders, generalized anxiety disorder, chronic pain syndrome and bursitis of the right knee (painful swelling of the fluid-filled pads that act as a cushion at the joints). Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 6/03/24 revealed a Brief Interview for Mental Status (BIMS) score of 12/15 which indicated Resident #100 was moderately cognitively impaired. Review of a Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-27 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to: (1) effectively clean and maintain food service equipment and (2) date mark all potentially hazardous ready-to-eat food products effecting 33 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and resident foodborne illness. Findings include: On 06/25/24 at 08:08 A.M., An initial tour of the food service was conducted with Dietary Manager G and Dietary [NAME] BB. The following items were noted: 1 of 2 hand sink faucet assemblies were observed loose-to-mount. Dietary [NAME] BB indicated she would contact maintenance for necessary repairs as soon as possible. The pre-wash sink overhead spray arm handheld valve assembly was observed invading the flood plane level of the sink basin. Dietary Manager G indicated he would have maintenance correct the issue as soon as possible. The 2017 FDA Model Food Code section 5-205.15 states: A PLUMBING SYSTEM shall be: (A) Repaired according to LAW; and (B) Maintained in good repair. The Juice Machine (backsplash, undersplash, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-27 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 33 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased illumination. Findings include: On 06/25/24 at 12:46 P.M., A common area environmental tour was conducted with Director of Environmental Services E. The following items were noted: East Hall Housekeeping Closet: The overhead light assembly was observed non-functional. Director of Environmental Services E indicated he would replace the faulty bulb as soon as possible. Nursing Station Restroom: An active water leak was observed, adjacent to the overhead light assembly. The damaged ceiling surface measured approximately 12-inches in diameter. West Hall Clean Linen Room: Two acoustical ceiling tiles were observed stained from previous moisture exposure. South Hall Nursing Station: One of two chairs were observed (etched, scored, worn). The bi-lateral arm rests were also observed worn and torn, exposing the inner Styrofoam padding and metal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment that promoted and enhanced resident dignity in one resident (R7) of 12 residents reviewed for dignity, resulting in the potential of feelings of humiliation and embarrassment. Findings include: According to the Minimum Data Set (MDS) dated [DATE], R7 scored 99 on her BIMS (Brief Interview Mental Status) indicating the resident was unable to complete the interview due to her cognitive state. R7 had impairment in both of her legs requiring substantial maximal assistance for toileting. Diagnoses included fracture, anxiety, depression, and a psychotic disorder other than schizophrenia. During an observation and interview on 6/25/24 at 8:50 AM R7 was receiving incontinence care in her bed by two Certified Nursing Assistants (CNA). During care one CNA left the room to summons a nurse. The remaining CNA stood at R7's bedside while the resident was left in a supine position naked from waist down. After approximately 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to develop and implement person centered care plan for 1 of 12 residents (Resident #26) reviewed for care planning, resulting in unmet care needs. Findings include: Resident #26 Review of an admission Record revealed Resident #26, was originally admitted to the facility with pertinent diagnoses which included: history of falling, unspecified dementia, and type 1 diabetes mellitus (lifelong condition in which the pancreas does not make sufficient insulin to maintain stable blood sugar levels) with diabetic retinopathy (damage to the blood vessels in the eyes causing poor vision). Review of a Minimum Data Set (MDS) assessment for Resident #26, with a reference date of 5/20/24 revealed a Brief Interview for Mental Status (BIMS) score of 4/15 which indicated Resident #26 was severely cognitively impaired. Section GG of the MDS revealed Resident #26 required maximal assistance (helper does more than 50% of the effort) to transfer from his bed to his wheelchair and an attempt to assess the residents ability to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide sufficient staffing to meet residents needs in three residents (Resident #7, Resident #20, Resident #26) of 12 residents reviewed for staffing resulting in falls with injuries and unmet resident care needs. Findings include: During an interview on 6/26/2024 at 8:05 AM, Certified Nursing Assistant (CNA) O' stated that staffing isn't adequate during the day to get things done and is worse on the weekends. CNA O' said that 2 CNAs during a shift isn't enough to get her tasks done. She stated that she tries her best and sometimes doesn't have time to get showers done. CNA O said sometimes management helps but not often. During an interview on 6/26/2024 at 8:20 AM, CNA Q stated that there were only 2 CNAs scheduled that day and they should have 3 on first shift. CNA Q stated she doesn't have time to get tasks done on her shift and sometimes showers aren't given because of this. During an interview on 6/26/24 at 9:49 AM, Registered Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow up on pharmacist recommendations and ensure the physician documented review of pharmacy recommendations for one resident (Resident #6) of five residents reviewed for unnecessary medication use potentially resulting in incomplete monitoring of the use of medications for residents. Findings Include: Resident #6 (R6) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R6's admission date to the facility was on 10/17/2022 and she had diagnoses of hallucinations, cognitive communication deficit, depression, and anxiety. Brief Interview for Mental Status (BIMS) score was a 12 which indicated her cognition was moderately impaired (8-12 moderately impaired). During an interview on 6/25/2024 at 10:05 AM, resident was pleasant and confused. She was unable to answer some questions. Review of the Pharmacy Consultation Report recommendations dated 1/14/2024 revealed (R6) receives azathioprine and does not have a recent CBC (Complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that residents of the facility were free from unnecessary psychotropic medication by completing gradual dose reductions for two residents (Resident #6, Resident #22) of five residents reviewed for unnecessary medication use resulting in incomplete monitoring of medications. Findings include: Resident #6 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R6's admission date to the facility was on 10/17/2022 and had diagnoses of hallucinations, cognitive communication deficit, depression, and anxiety. Brief Interview for Mental Status (BIMS) score was a 12 which indicated her cognition was moderately impaired (8-12 moderately impaired). During an interview on 6/25/2024 at 10:05 AM, resident was pleasant and confused. She was unable to answer some questions. Review of the June Medication Administration Record (MAR) revealed that one of the medications R6 received was citalopram (celexa) for depression, 20 mg (milligrams) 1 tab…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a double-lock system for a controlled substance in the facility's medication refrigerator resulting in the potential for diversion and/or misappropriation of medication. Findings include: Observed on 6/27/24 at 8:00 AM the medication room refrigerator unlocked through window of medication room. Observed on 6/27/24 at 8:05 AM MDS RN (Minimum Data Set Registered Nurse) C using RN H keys to enter medication room with supplies. RN did not watch MDS RN while in room. Medication room refrigerator unlocked. During an observation and interview on 6/27/24 at 8:20 AM, RN H entered medication room and observed medication refrigerator was unlocked. Inside of the refrigerator were vials and pens of insulin, vaccines, and a container that held doses of Lorazepam ((Ativan) a controlled substance (benzodiazepines) (sedative)). The RN stated, Myself, the DON (Director of Nursing), and ADON (Assistant Director of Nursing) have the keys to the medication refrigerator. I believe the person that stocks this supply room,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure proper use of personal protective equipmen, during cares for 2 (Resident #26 and Resident #82), hand hygiene, labeling/dating IV tubing, and clean medication administration for 1 resident (Resident #82) of 12 residents reviewed for infection control, resulting in a potential for the transmission/transfer of pathogenic organisms and cross contamination between residents and staff. Findings include: Resident #26 During an observation on 6/26/24 at 1:21pm, Registered Nurse (RN) H completed a blood glucose test for Resident #26 as he sat in a common area outside the nurse's station, with 2 other residents nearby. RN H did not wear gloves during the testing as she used the lancet (a sharp medical instrument) to pierce the skin on Resident #26's finger and placed a drop of his blood on a test strip. RN H then handled the test strip with ungloved hands as she placed it in the glucometer. RN H disposed of the soiled test strip and the lancet, and assisted Resident #26 back to his room without completing hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based interview and record review, the facility failed to ensure individualized approaches were provided to 1 (Resident #101) of 3 residents reviewed for dementia care, resulting in Resident #101 experiencing avoidable stress responses to care interventions. Finding include: Review of The Unmet Needs Model, [NAME]-[NAME] and [NAME] (1995), revealed that those with Dementia develop problem behaviors from an imbalance in the interaction between life-long habits and personality, current physical and mental states and less than optimal environmental conditions. Review of an admission Record revealed Resident #101, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: vascular dementia without behavioral disturbance, aphasia (deficit with verbally expressing self) delusional disorder, psychotic disorder, and anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 3/16/24 revealed a Brief Interview for Mental Status (BIMS) score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-05-08 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) was on duty for 8 consecutive hours a day, seven days a week, resulting in the potential for inadequate coordination of routine or emergency care affecting all residents in the facility. Findings include: Review of the October 2024 weekend schedule on Sunday, October 20, 2024, revealed there was no RN coverage. During an interview on 5/7/2025 at 9:57 AM, Scheduler (S) I stated that when there wasn't a RN available to work on the weekend, she tries to get an agency RN to come in and if she can't get agency staff in either Director of Nursing (DON) B or the Assistant Director of Nursing (ADON) would go into the facility. During an interview on 5/7/2025 at 10:15 AM, Regional Clinical Consultant (RCC) Y stated that she couldn't find any evidence that a RN worked on 10/20/2024.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$194,994 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $33,638 — penalty dated 2024-06-27
- $161,356 — penalty dated 2024-05-16
- Medicare payment denial — starting 2024-07-23 for 22 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ATRIUM CENTERS — 26 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 3 of 5 | 3.4 | -0.4 vs chain |
| Quality measures | 5 of 5 | 3.7 | +1.3 vs chain |
The other 25 homes this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ATRIUM CENTERS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 10/01/2007 |
| BAILEY, ESSEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | 74% | since 10/01/2007 |
| FINNEY, DONALD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | 25% | since 08/22/2012 |
| ALBRIGHT ROSS, SUSAN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/02/2018 |
| FERKANY, JAMES | Individual | CORPORATE OFFICER | — | since 08/01/2018 |
| ATRIUM CENTERS MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/01/2007 |
| LOCKHART, DENNIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 08/01/2018 |
| MORRIS, BETTE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/18/2016 |
CMS files one row per role, so the 11 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $525K paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235637. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.