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South Haven Nursing and Rehabilitation Community

850 Phillips, South Haven, MI 49090 · For profit - Limited Liability company · 70 certified beds · (269) 637-5147 Medicare & Medicaid certified

Call the home — (269) 637-5147 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jun 2026Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
955 S Bailey Ave Ste 200 · (269) 639-2720 · Call to confirm hours
Pharmacy
901 S Bailey Ave · (269) 637-9476 · Call to confirm hours
Grocery
8253 M-140 · (269) 637-9100 · Call to confirm hours
Park
73561 Chambers St · (269) 637-3811 · Typically dawn to dusk
Place of worship
727 Bailey Ave · (269) 637-1286

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.0%10.8%15.4%better
Long-stay residents who lose too much weight6.6%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection1.4%1.5%2.0%better
Long-stay residents with depressive symptoms1.0%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.6%3.0%3.3%typical
Long-stay residents whose ability to walk worsened2.0%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.3%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine94.9%95.0%95.3%typical
Long-stay residents with pressure ulcers5.2%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control1.8%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table7.3%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.3%1.1%1.4%typical
Short-stay residents given the seasonal flu vaccine68.9%79.5%79.4%worse
Short-stay residents rehospitalized after admission19.8%24.0%22.6%better
Short-stay residents with an outpatient ER visit15.4%11.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days0.941.841.67better
Long-stay outpatient ER visits per 1,000 resident days1.961.641.80typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 58 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.8%U.S. median 51.5%
Got home and stayed home
12.2%U.S. median 10.7%
Went back to hospital
34.3%U.S. median 56.6%
Met the expected recovery
0.39U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 34.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 35 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.8%CMS range 46.1–70.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.2%CMS range 8.3–17.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge34.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge25.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge20.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened8.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 3.7–13.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.161.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.73
RN hours/ resident / day
0.57
LPN hours/ resident / day
1.97
Aide hours/ resident / day
3.27
Total nurse hours/ resident / day
0.49
RN hoursweekends
44.4%
Total nursing turnover
45.5%
RN turnover

How full it usually is: this home is certified for 70 beds and averages 64.4 residents a day — about 92% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.27 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.87 hrs/resident/day on weekends vs 3.43 on weekdays — 16% thinner on weekends. RN hours go from 0.83 to 0.49 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2025-12-17)
13
at the previous standard inspection (2024-10-01)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

49 citations, most serious first. The 11 most serious are shown; the remaining 38 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00151221 Based on observation, interview, and record review the facility failed to ensure the safety and prevent an elopement of 1 (Resident #1) of 2 residents who were assessed to be at risk for elopement, resulting in an Immediate Jeopardy when Resident #1 left the premises alone, unbeknownst to staff, and was later observed (by a staff member who happened to drive by) walking along the road on 2/28/25, and was returned to the facility at approximately 3:30 pm. The elopement placed Resident #1 at risk serious harm, serious injury, and/or death. Findings include: The facility failed to ensure the safety and prevent an elopement of Resident #1 who left the premises unbeknownst to staff and was observed walking alone along the road by a staff member on 2/28/25, placing Resident #1 at risk for and resulted in the likelihood for serious harm, injury, and/or death. Nursing Home Administrator A was notified of the Immediate Jeopardy on 6/17/25 at 1:05 pm. The surveyor confirmed by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-06-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number 3031211. Based on interview and record review, the facility failed to protect the resident's right to be free from staff to resident physical mistreatment for 1 (Resident #100) of 3 residents, resulting in Resident #100 experiencing physical injury, emotional distress, and fear. Findings include:Resident #100:Review of an Face Sheet revealed Resident #100 was a male with pertinent diagnoses which included paralysis on his right side due to a stroke, contracture (permanent tightening and shortening of muscles, tendons, ligaments, or skin) of right hand and right wrist, contracture of right and left knees, Alzheimer's disease (progressive disease which destroys memory, thinking skills, and the ability to carry out simple tasks caused by an abnormal buildup of toxic proteins in the brain), blindness one eye and low vision of other eye, weakness, and need for assistance with personal care.Review of Resident Profile for Resident #100 dated 07/07/2023 revealed bed mobility one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-17 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP), resulting in the potential for increased risk of respiratory infection among all residents in the facility.Findings include:On 12/16/2025 starting at 9:25 AM, a tour of the kitchen found possible stagnant domestic water lines. One hot water fixture was capped off, by the coffee area, with no evidence of routine flushing. Two other water lines were protruding from the wall back by the walk-in cooler door, with no evidence the lines were regularly flushed. When asked if the maintenance director was here today, [NAME] KK stated that he has been off a couple weeks. When asked if she ever saw anyone regularly in the kitchen flushing these water lines, [NAME] KK didn't think so. On 12/15/25 at 1:22 PM, an interview with NHA A found that the Legionella information should be in the maintenance office. On 12/15/25 at 2:55 PM, observation of the 200-hall soiled utility room found a hopper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-17 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to maintain a safe, functional, sanitary, and comfortable environment resulting in an increased potential for contamination and a possible decrease in the satisfaction of living for all residents. Findings include: On 12/15/25 at 9:30 AM, observation of sheet pans stacked and stored under the counter found deposits of black encrusted grease was prevalent on the inside seems and corners of the pans. An interview with [NAME] KK found that this is the cleanest they can get the pans after scrubbing. On 12/15/25 9:55 AM, observation of the overhead sprayer, next to the dish machine, found that when in the hanging position the sprayer laid below the overflow rim of the sink, creating a cross connection between the domestic potable water and wastewater. When asked if maintenance takes care of items in the kitchen, [NAME] KK stated that they do, however our Maintenance Director is not able to be in today. On 12/15/25 at 2:55 PM, observation of the cushioned chair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-17 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 1. a dignified dining experience for 2 (Resident #1 and Resident #19); 2. an environment that promoted resident dignity in 1 (Resident #25) of 16 residents reviewed for dignity, resulting in the potential for a reasonable person to experience feelings of embarrassment, loss of self-worth, and a negative psychosocial outcome for the residents impacting their quality of life.Findings include:Resident #1 Review of a Resident Face Sheet revealed Resident #1 was a male who admitted to the facility on [DATE] and had pertinent diagnoses which included: delayed milestone in childhood, need for assistance with personal care, feeding difficulties, and encephalopathy (a disease that affects the brain's function). Review of a Minimum Data Set (MDS) assessment for Resident #1, with a reference date of 11/14/25 revealed a Self-Care Assessment- Eating- Resident #1 was dependent, relying on staff to feed Resident #1 his meals. On 12/15/25 at 1:15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-17 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to address and resolve grievances reported in Resident Council Meetings as stated during a confidential Resident Council meeting resulting in unresolved concerns, unmet resident needs and frustration. Findings include:During a confidential Resident Council meeting on 12/16/2025 at 11:07 AM, 9 of 9 residents stated that management didn't follow up on concerns that they brought up in Resident Council meetings and individual concerns that came from the meetings.Two residents stated that they weren't sure if the Grievance official was Nursing Home Administrator (NHA) A or Social Services Director (SSD) P.One resident stated that SSD P doesn't respond to grievances. She said talking to SSD P about grievances was like talking to the wall since she doesn't do anything with them.9 of 9 residents stated that they don't like the food here and they don't get what they order. They said they have brought it up in Resident Council and nothing had changed. One resident said The food is horrible. Nothing will change since follow-up on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-17 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to notify residents of where to find grievance forms and how to file a grievance as stated during a confidential Resident Council meeting resulting in unresolved concerns, unmet resident needs and frustration. Findings include:During a confidential Resident Council meeting on 12/16/2025 at 11:07 AM, 7 of 9 residents stated that they don't know where grievance forms were located and how to file one. They also stated that they didn't know who to go to with concerns. 9 of 9 residents stated that management doesn't follow up on individual concerns that they bring up. Two residents stated that they weren't sure if the Grievance official was Nursing Home Administrator (NHA) A or Social Services Director (SSD) P.One resident stated that SSD P doesn't respond to grievances. She said talking to SSD P about grievances was like talking to the wall since she doesn't do anything with them.During an interview on 12/16/2025 at 12:21 PM, Certified Nursing Assistant (CNA) GG stated that he didn't know where grievance forms were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-17 · tag F0680 — pattern
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to employ an Activity Director who possessed the required qualifications resulting in the potential for unmet met psychosocial needs, feelings of boredom, isolation, and a lack of person-centered activities. This citation has the potential to impact any resident who relies on the activities program to support their leisure involvement.Findings include:Review of certification standards of the National Certification Council for Activity Professionals revealed ADC (Activity Director Certified) Certification ensures an individual has the knowledge and skills to lead and direct an activities and life enrichment department. ADC Certification validates the competencies necessary to be an Activity Director including leadership, management, advocacy, care planning and documentation.Review of Participating in Activities You Enjoy as You Age, published by the National Institute on Aging, 3/28/22, revealed: Research has shown that older adults with an active…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-17 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide food at a palatable temperature to 1 (Resident #75) of 4 residents and all residents who consume food resulting in the potential for decreased food consumption and potential nutritional decline.Findings include: Resident #75: Review of Face sheet for Resident #75 revealed, Review of a Face Sheet revealed Resident #75 was a male with pertinent diagnoses which included diabetes, gout (a painful inflammatory arthritis from uric acid crystals in joints), and kidney disease. Review of Care Plan for Resident #75, revealed, the focus, .Resident is at Nutritional / Hydration risk r/t (related to) admitted with hx (history) of chronic lymphedema (swelling from lymph fluid buildup, caused by damaged lymph nodes, leading to heaviness, tightness, and limited movement) RLE (Right Lower Extremity), high blood pressure, deep vein thrombosis (a serious condition where a blood clot forms in a deep vein), diabetes, stage 4 kidney disease, rheumatoid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2563732Based on interview and record review the facility failed to ensure as needed (PRN) psychotropic medications (a medication that alters a person's mental state) included a stop date not exceeding 14 days for 1 (Resident #68) of 6 residents reviewed for unnecessary medications.Findings include:Resident #68Review of a Resident Face Sheet revealed Resident #68 was a male who admitted to the facility on [DATE] and had pertinent diagnoses which included: schizoaffective disorder (a mental health condition including hallucinations and delusions, bipolar disorder (a mental health condition that includes extreme mood swings), and anxiety disorder.Review of a Minimum Data Set (MDS) assessment for Resident #68, with a reference date of 09/08/25 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #68 was cognitively intact.Review of Physician Orders for Resident #68 revealed .Hydroxyzine HCl tablet, 50 mg, amt (amount) 1 tablet; oral, special…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement care plan interventions for 1 (Resident 7) of 16 sampled residents reviewed for care plan intervention implementation resulting in the potential for the development of pressure ulcers.Findings include:Resident #7Review of a Resident Face Sheet revealed Resident #7 was a female who admitted to the facility on [DATE] and had pertinent diagnoses which included: Type 2 diabetes (a disease when the body cannot regulate insulin use and blood sugar), history of falling, and severe protein-calorie malnutrition. Review of a Review of a Minimum Data Set (MDS) assessment for Resident #7, with a reference date of 11/26/25 revealed a Brief Interview for Mental Status (BIMS) score of 2/15 which indicated Resident #7 was severely cognitively impaired. (BIMS score 0-7 indicates severe cognitive impairment).On 12/15/25 at 9:45 am, Resident #7 was observed in bed, with her heel directly on the mattress under the blankets, with no pillow for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 38 citations
  • Potential for harm · Dcited before2025-12-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow professional standards of nursing practice for physician notification of a change in condition and medication administration for 1 of 1 residents (Resident #2) reviewed for medication administration resulting in the withholding of a medication without a physician's order and the potential for affected resident not maintaining or achieving their highest practical physical well-being.Findings include: Review of Fundamentals of Nursing ([NAME] and [NAME]] revealed, Professional standards such as Nursing: Scope and Standards of Practice [ANA, 2010) .apply to the activity of medication administration. To prevent medication errors, follow the six rights of medication administration consistently every time you administer medications. Many medication errors can be linked in some way to an inconsistency in adhering to these six rights: 1.The right medication 2. The right dose 3. The right patient 4. The right route 5. The right time 6. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide individualized activities based on resident preferences, needs, and abilities for 1 resident (Resident #59) of 16 residents for activities, resulting in potential for social isolation, decreased connectedness to the resident's environment, and decreased overall well-being.Findings include: Review of Participating in Activities You Enjoy as You Age, published by the National Institute on Aging, 3/28/22, revealed: Research has shown that older adults with an active lifestyle: Are less likely to develop certain diseases. Participating in hobbies and other social activities may lower risk for developing some health problems, including dementia, heart disease, stroke, and some types of cancer. Studies looking at people's outlooks and how long they live show that happiness, life satisfaction, and a sense of purpose are all linked to living longer. Doing things that you enjoy may help cultivate those positive feelings. Studies suggest that older…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure services and assistive devices were provided to maintain adequate vision in 1 (Resident #24) of 1 resident reviewed for vision services resulting in inadequate glasses, outdated prescription, and the potential for vision strain. Findings include:Resident #24Review of a Resident Face Sheet revealed Resident #24 was a male who admitted to the facility on [DATE] and had pertinent diagnoses which included: Hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side (stroke). Review of a Minimum Data Set (MDS) assessment for Resident #24, with a reference date of [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 11/15 which indicated Resident #24 was moderately cognitively impaired.In an observation and interview on [DATE] at 9:51 AM, Resident #24's glasses were noted to be missing the left lens. Resident #24 demonstrated where the frame of his glasses, near the nose piece…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure proper treatment to maintain good foot health for 1 (Resident #5) of 1 resident reviewed for foot health, resulting in the potential for injury, unmet care needs and/or complications from chronic conditions that affect foot health.Findings include:Resident #5Review of a Resident Face Sheet revealed Resident #5 was a male who admitted to the facility on [DATE] and had pertinent diagnoses which included: Cerebral infarction (stroke) with left side weakness, type 2 diabetes (chronic condition resulting in high blood sugar levels due to ineffective insulin production or use), and hypertension (high blood pressure). Review of a Minimum Data Set (MDS) assessment for Resident #5, with a reference date of 10/02/25 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #5 was cognitively intact.In an interview on 12/15/25 at 12:26 pm, Resident #5 reported he was concerned with his fingernails and toenails…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure hydration was readily available for 1 resident (Resident #25) of 1 resident, resulting in the potential for decline in function, fluid and electrolyte imbalance, dehydration, the development of skin breakdown, urinary tract infections, and altered mental status. Findings include: According to Bunn (2019), .Older people are more at risk of developing low-intake dehydration because, with age, kidney function decreases and muscle mass drops, reducing water stores in muscle. Older people may also develop difficulties remembering to drink, accessing drinks, and swallowing. If an older person is concerned about continence or needs help to get to the toilet, they often choose to drink less, thereby increasing their risk of low-intake dehydration. The risk of dehydration is increased in care homes residents because they are more likely to experience these problems, relying on staff to help with drinking.Residents rarely helped themselves to, or asked for, drinks, which puts the onus on nursing and care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-17 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medications were administered at the correct dose per the physician's order for 1 (Resident #2) of 2 residents reviewed for significant medication errors, resulting in the potential for adverse effects. Findings include: Review of the Fundamentals of Nursing revealed, The National Coordinating Council for Medication Error Reporting and Prevention [2018] defines a medication error as any preventable event that may cause inappropriate medication use or jeopardize patient safety. Medication errors include inaccurate prescribing, administering the wrong medication, giving the medication using the wrong route or time interval, administering extra doses, and/ or failing to administer a medication. Preventing medication errors is essential.'' [NAME]. [NAME] A.: Perrv. [NAME] Griffin; Stockert, [NAME] A.; Hall, [NAME]. Fundamentals of Nursing - E-Book (p.605). Elsevier Health Science. Kindle Edition. Resident #2: Review of a Face Sheet revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to properly store controlled substance medications in a secure manner in 1 of 2 medication rooms.Findings include:On 12/17/25 at 8:29 am, the lock on the medication storage refrigerator in the medication room on the west unit of the facility was observed hanging in place on the latch and was not secured. The lock was not locked.On 12/17/25 at 8:29 am, Registered Nurse (RN) DD was observed handling the lock, flipping the lock to remove it from the latch on the refrigerator, and opening the refrigerator door. RN DD did not use a key to unlock the refrigerator.On 12/17/25 at 8:29 am, RN DD reported there was a controlled substance stored in the refrigerator.On 12/17/25 at 8:33 am, RN DD was observed replacing the lock on the latch of the refrigerator and not locking the lock. RN DD exited the medication room leaving the refrigerator unlocked.In an interview on 12/17/25 at 8:38 am, RN DD reported the refrigerator in the medication room should be always locked.In an interview on 12/17/25 at 9:09 am, Director of Nursing (DON) B…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure resident food choices were obtained and honored for 1 (Resident #75) of 4 residents reviewed for meal services, resulting in resident dissatisfaction with their meal experience and the potential for inadequate food/fluid intake. Findings include:Resident #75: Review of Face sheet for Resident #75 revealed, Review of a Face Sheet revealed Resident #75 was a male with pertinent diagnoses which included diabetes, gout (a painful inflammatory arthritis from uric acid crystals in joints), and kidney disease. Review of Care Plan for Resident #75, revealed, the focus, .Resident is at Nutritional / Hydration risk r/t (related to) admitted with hx (history) of chronic lymphedema (swelling from lymph fluid buildup, caused by damaged lymph nodes, leading to heaviness, tightness, and limited movement) RLE (Right Lower Extremity), high blood pressure, deep vein thrombosis (a serious condition where a blood clot forms in a deep vein), diabetes, stage 4 kidney disease, rheumatoid arthritis (a chronic autoimmune…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00151221 Based on observation, interview, and record review the facility failed to develop and implement person centered care plans for 2 (Resident #1 and Resident #3) of 3 residents reviewed for care plan development and implementation resulting in Resident #1 exiting the facility unsupervised and the potential for Resident #3 to elope from the facility. Findings include: Resident #1 Review of an Facesheet revealed Resident #1 was a male who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: unspecified dementia, unspecified mood disorder, unsteadiness on feet, and a need for assistance with personal care. Review of a Minimum Data Set (MDS) assessment for Resident #1, with a reference date of 1/14/2025 revealed a Brief Interview for Mental Status (BIMS) score of 3/15 which indicated Resident #1 was severely cognitively impaired. (BIMS score 0-7 indicates severe cognitive impairment). On 6/17/25 at 8:00 am, signage was observed posted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-01 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview the facility failed to employ either a full time Registered Dietitian or Certified Dietary Manager to provide oversight of kitchen and clinical nutritional services. This deficient practice has the increased potential to result in food service sanitation failures, food borne illness, or inadequate assessment of high-risk residents among all residents. Findings include: During a tour of the kitchen, at 8:35 AM on 9/26/24, an interview with Dietary Supervisor (DS) S, found that the facility does not have a full-time dietitian, but a dietitian comes in a couple times a week. When asked if she was a Certified Dietary Manager (CDM), DS S stated that she is not yet but is taking the classes. When asked how long she has been the Dietary Manager, DS S stated about two years. When asked how the CDM class was going, DS S stated it's been hard to fit it in sometimes, but she is getting an extension so she can complete it.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    During a tour of the kitchen, starting at 8:35 AM on 9/26/24, an interview with Dietary Supervisor (DS) S found that potentially hazardous foods get dated for a three-day discard. Observation of the walk-in cooler found an open container of sliced ham with no discard date. During a tour of the bunny patch resident refrigeration unit, at 10:06 AM on 9/26/24, an interview with DS S found that dietary, nursing, and activities takes care of this refrigeration unit for residents. When asked how long food product gets in the refrigeration unit, DS S stated three days. Observation inside of the unit found the following: A carton of milk with a best by date of 9/20/24, a container of whole intact grapes with fuzzy mold looking substance on the grapes, a container of unlabeled soup with a best by date of 9/12/24, an unlabeled container of Chinese takeout with a foul odor and many areas of mold looking growth covering the food product, and a container of puree mac and cheese with no date. According to the 2017 FDA Food Code section 3-501.17 Ready-to-Eat, Time/Temperature Control for Safety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-01 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    DPS A Based on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP). Findings include: During an interview with Maintenance Director M regarding the facilities Water Management Plan, at 3:40 PM on 9/26/24, it was found that the facility does routine flushing of domestic fixtures to help remove stagnant water from their system. When asked what other control measures are put in place to reduce the risk of OPPP from growing and spreading, MD M was unsure. When asked if the facility does any testing of the water, MD M stated that he has been waiting on a tester to do that. When asked if the water line in the family room, behind where the old refrigeration unit was, is being flushed, MD M stated it was not one that he would flush. A review of the Water Management Plan binder found an annual review from August 2023. When asked if he has gone over the WMP with the administrator, MD M stated not yet. During a review of the facilities Water Pathogen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-01 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to 1.) Implement and operationalize an antibiotic stewardship program and 2.) failed to monitor to ensure appropriate use of an antibiotic for 1 (Resident # 368) of 5 residents reviewed for antibiotic use, resulting in the potential for inappropriate antibiotic utilization and antibiotic resistance. Findings include: Resident #368 Review of an admission Record revealed Resident #368 was originally admitted to the facility on [DATE] with pertinent diagnoses which included cellulitis. During an interview on 10/01/24 at 11:53 AM, Infection Preventionist (IP) C reported that the facility utilized Mcgeer's criteria when residents were prescribed an antibiotic. IP C reported that any time a resident was prescribed an antibiotic, she was responsible for reviewing the resident's record to ensure that Mcgeer's criteria was used. IP C confirmed that Resident #368 had been on an antibiotic in September 2024. IP C reviewed Resident #368's electronic health record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-01 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain general cleanliness and repair of resident rooms, equipment, and aspects of the physical facilities for 5 of 38 residents (Resident #9, #50, #1, #8, and #10). Findings Include: During a tour of the facility, at 10:26 AM on 9/26/24, observation of resident room [ROOM NUMBER] found dust and debris under the bed and an accumulation of dirt debris around the perimeter and corners of the rooms vinyl coving. During a tour of the facility, at 1:54 PM on 9/26/24, it was observed that resident room [ROOM NUMBER] was found with increase staining and debris on the perimeter and corners of the room. Observation of shared resident bathroom found accumulations of dirt in the corners of the floor. Observation of the 200 hall Soiled Utility room, at 2:03 PM on 9/26/24, found numerous brown and stained ceiling tiles showing that possible roof leaks have been happening in this area. During a tour of resident room [ROOM NUMBER], at 2:08 PM on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were in reach for 1 (Resident #8) of 20 residents reviewed for accommodation of needs, resulting in the inability to call for staff assistance and the potential for unmet care needs. Findings include: Review of an admission Record revealed Resident #8 was originally admitted to the facility on [DATE] with pertinent diagnoses which included unsteadiness on feet. Review of a Minimum Data Set (MDS) assessment for Resident #8, with a reference date of 8/7/24 revealed a Brief Interview for Mental Status (BIMS) score of 9/15 which indicated Resident #8 was moderately cognitively impaired. Review of Resident #8's Care Plan revealed, Category: ADLs (Activities of daily living) Functional Status/Rehabilitation Potential. Alteration in ADLs - self care deficit r/t (related to) H/O (history of) CVA (cerebrovascular accident-a stroke) with L sided weakness .Problem start date:3/27/17 .Approach: .Call light to be within reach .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a comprehensive, person-centered care plan for 1 (Resident #42) of 5 residents reviewed for medications, resulting in an incomplete reflection of the resident's care and monitoring needs for anticoagulant therapy. Findings include: Resident #42 Review of an admission Record revealed Resident #42 was a female, with pertinent diagnoses which included: congestive heart failure and hypertension (high blood pressure). Review of a Physician's Order revealed Resident #42 was prescribed an anticoagulant, Eliquis (apixaban) tablet; 2.5 mg (milligrams); amt (amount): 2.5 mg; oral Special Instructions: DX (diagnosis): HX (history) DVT (deep vein thrombosis - a blood clot) Twice A Day . with a start date of 7/9/24. Review of Resident #42's current Care Plan revealed no care planned problem, goal, or approach related to Resident #42's anticoagulant therapy. In an interview and record review on 9/26/24 at 2:27 PM, MDS Coordinator (MDSC) EE reported that he was responsible for creating care plans for high-risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-01 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement care plan interventions to prevent worsening of contractures for 1 (Resident #1) of 2 residents reviewed for range of motion resulting in the potential for worsening of contractures (a condition of shortening and hardening of muscles, tendons, or other tissue often leading to deformity and rigidity of joints). Findings include: Review of an admission Record revealed Resident #1 was originally admitted to the facility on [DATE] with pertinent diagnoses which included contracture of muscles. Review of Resident #1's Occupational Therapy Discharge Summary dated 5/3/24 revealed, .Discharge Recommendations: . Right hand T bar splint (a device used to treat contractures) on with am care and off at lunch or as tolerated, LUE (left upper extremity)hand roll/carrot or gauzed during as tolerated and LUE elbow position device on with AM care and off at lunch or as tolerated . Review of Resident #1's Care Plan revealed, Category: ADLs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intakes MI00145027 and MI00145248. Based on observation, interview, and record review, the facility failed to ensure a safe environment and implement safety interventions for 1 (R15) of 2 residents reviewed for accidents and hazards, resulting in a fall with facial bruising and laceration that required sutures, and the increased potential for further falls with injuries. Findings include: According to the Minimum Data Set (MDS) dated 6/1124, R15 scored 5/15 (cognitively impaired) on her BIMS (Brief Interview Mental Status) with no impairments to either her arms or legs, the resident was able to independently wheel 150 feet in a corridor or similar space once seated in a wheelchair. Her diagnoses included dementia. Review of R15's Safety Event-Fall Event, event date 6/5/24, indicated at 6:10 PM the resident was discovered after wheeling down by the chapel (sic) and fell out of wheelchair. The resident had been self-ambulating in her wheelchair near the chapel prior to the fall. There were no witnesses to the fall. After the fall the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to attempt a required Gradual Dose Reduction (GDR) of antidepressant and antipsychotic medications for 1 (Resident #22) of 5 residents reviewed for unnecessary medications, resulting in the potential that the resident was receiving the medication at an unnecessary dose or for an unnecessary length of time. Findings include: Resident #22 Review of an admission Record revealed Resident #22 was originally admitted to the facility on [DATE] with pertinent diagnoses which included unspecified mood affective disorder. Review of Resident #22's Physician's Orders revealed, Olanzapine (Antipsychotic medication). 2.5 mg (milligrams) twice a day. Start date 7/16/24 . Olanzapine. 5 mg at bedtime. Start date: 7/16/24 Sertaline (Antidepressant medication). 25 mg daily. Start date: 7/16/24 . Review of Resident #22's Care Plan revealed, (Resident #22) has a DX (diagnosis) of psychosis, delusional disorder, dementia with behaviors and experiences resistance with care,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents remained free from significant medication errors, when professional standards of medication administration were not followed for 1 (Resident #16) of 1 resident reviewed for insulin (works to lower blood sugar levels in your body) administration, resulting in the potential for serious adverse effects from an excessive dose of insulin. Findings include: Resident #16 Review of an admission Record revealed Resident #16 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: diabetes (when the body cannot properly control blood sugar levels). Review of a Minimum Data Set (MDS) assessment for Resident #16, with a reference date of 8/9/24 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #16 was cognitively intact. In an interview on 09/26/24 at 09:18 AM, Resident #16 reported that she had received the incorrect dose of insulin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-01 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were screened for eligibility to receive pneumococcal vaccinations and receive vaccination if eligible for 1 (Resident #22 ) of 5 residents reviewed for vaccinations, resulting in the potential of acquiring, transmitting, or experiencing complications from pneumococcal pneumonia. Findings include: Resident #22 Review of an admission Record revealed Resident #22 was originally admitted to the facility on [DATE] with pertinent diagnoses which included chronic obstructive pulmonary disease (lung disease that blocks airflow and makes it difficult to breathe). Review of Resident #22's Consent for vaccines form dated 10/22/23 indicated that Resident #22's guardian had received and read the Pneumococcal vaccine information, risks, and benefits, and would like to receive the Pneumococcal vaccine as recommended. Resident #22's guardian wrote on the consent As long as it is outside if three years since last . This form was signed by Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-01 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Covid-19 immunizations were offered to 1 (Resident #51) out of 5 residents, reviewed for Covid-19 immunizations, resulting in the increased likelihood of infection and complications from Covid-19. Findings include: Resident #51 Review of an admission Record revealed Resident #51 was originally admitted to the facility on [DATE] with pertinent diagnoses which included chronic obstructive pulmonary disease (lung disease that blocks airflow and makes it difficult to breathe). Review of Resident #51's Electronic Health Record (EHR) did not indicate that Resident #51 had received any Covid-19 vaccinations. Review of Resident #51's Vaccine Consent Form dated 6/4/24 indicated that that Resident #51 had previously received Covid-19 vaccination, but did not indicate if he wanted additional doses. During an interview on 9/26/24 at 12:53 PM, Infection Preventionist (IP) C reported that she she was not able to locate any evidence that Resident #51 had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00142836. Based on observation, interview, and record review, the facility failed to ensure timely care and services to promote dignity in 3 of 4 residents (Resident #200, #201, & #202) reviewed for dignity/respect, resulting in long call light wait times, cluttered rooms, and the potential for feelings of diminished self-worth, sadness, and frustration. Findings include: Resident #200 Review of a Face Sheet revealed Resident #200 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: cellulitis (bacterial infection of the skin), weakness and pressure ulcers. Review of a Minimum Data Set (MDS) assessment for Resident #200, with a reference date of 1/9/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #200 was cognitively intact. In an interview on 4/11/24 at 2:13 PM, Resident #200 reported that call lights take a long time to get answered. Resident #200…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00143198. Based on observation, interview and record review, the facility failed to protect the resident's right to be free from physical abuse by staff for 1 of 3 residents (Resident #201) reviewed for abuse, resulting in the potential for a decline in physical, mental, and psychosocial well-being. Findings include: Review of a Face Sheet revealed Resident #201 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: stroke (with paralysis of left side of body), weakness, depression, anxiety, and dementia without behavioral disturbance. Review of a Minimum Data Set (MDS) assessment for Resident #201, with a reference date of 2/9/24 revealed a Brief Interview for Mental Status (BIMS) score of 10, out of a total possible score of 15, which indicated Resident #201 was moderately cognitively impaired. Review of a Facility Reported Incident (FRI) dated 2/20/24 revealed, .Hospice Worker reported (Resident #201) was allegedly punched by a Certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00142836. Based on interview and record review, the facility failed to provide care and services in accordance with professional standards of practice to 1.) ensure physician orders were in place for scheduled pain medications and 2.) accurately document the administration of controlled medications in 1 or 3 residents (Resident #202), reviewed for quality of care, resulting in the potential for ineffective management of pain, and the potential for drug diversion of controlled substances. Findings include: Review of a Face Sheet revealed Resident #202 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: cancer. In an interview on 4/11/24 at 4:01 PM, Registered Nurse (RN) H reported that Resident #202 was not in the facility for very long and was always in a lot of pain. In an interview on 4/10/24 at 1:55 PM, Family Member (FM) I reported that Resident #202 lived in the facility for a short time before going to the hospital, and that he was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain safe infection control practices in regard to hand hygiene (glove use), and implement enhanced barrier precautions (EBP) in 1 resident (Resident #200) reviewed for infection control, resulting in the potential for cross-contamination and the development and spread of multi-drug resistant bacteria. Findings include: Review of a Face Sheet revealed Resident #200 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: cellulitis, weakness and pressure ulcers. Review of a Minimum Data Set (MDS) assessment for Resident #200, with a reference date of 1/9/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #200 was cognitively intact. During an observation and interview on 4/10/24 at 11:04 AM Resident #200 was lying in his bed and there was signage outside of his door indicating Enhanced Barrier Precautions .Wear gloves…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Properly store, label, date mark, and discard potentially hazardous foods; 2. Ensure proper working order of dish machine prior to use; 3. Ensure proper thawing and cooling of potentially hazardous foods; 4. Clean food and non-food contact surfaces; 5. Monitor the sanitizer concentration of the three-compartment sink; and 6. Ensure proper air drying of sheet pans. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 61 residents who consume food from the kitchen. Findings include: In an observation and interview on 10/16/23 beginning at 10:45 AM and ending at 11:55 AM, reviewed the main facility kitchen, accompanied by Dietary Supervisor X. Dietary Supervisor X reported she worked at another facility, and was here today to assist Dietary Supervisor U. Observed a microwave on a stainless steel table. Noted the interior surface of the microwave was soiled with splattered food debris. Visible crumbs/food debris noted on the table…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-18 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain the dignity for 4 residents (Resident #10, Resident #56,Resident #42 and Resident #49) of 5 residents reviewed for dignity, from a total sample of 17 residents, resulting in residents feeling anger, fear, frustration,anxiety, and embarrassment. Findings include: Resident #10 Review of a Resident Face Sheet dated 8/22/23 revealed Resident #10 was admitted to the facility with the following pertinent diagnosis: weakness, schizophrenia (a mental disorder characterized by disruptions in thought, processes, perceptions, emotional responsiveness, and social interactions), and major depressive disorder (persistently depressed mood and long-term loss of pleasure or interest in life). Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #10 was able to understand and make self-understood with verbal and non-verbal expression and scored 15/15 on a Brief Interview for Mental Status (BIMS) assessment which indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-18 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide comfortable environmental temperatures for 1 of 1 resident (Resident #46) reviewed for comfortable temperatures, resulting in decreased satisfaction with living environment and affecting the feeling of a homelike environment. Findings include: During an observation on 10/16/23 at 09:48 AM, this writer was near the middle of the 300 hallway when there was an extreme shift in the hallway temperature with noticeable cold air felt on this writer's leg and arms. This writer went to the junction of the 200 hallway and the 300 hallway and read the temperature on the thermostat located there which read the temperature was approximately 64 degrees, the needle was just below the mid mark between 60 and 70 degrees on the thermostat. In an interview on 10/16/23 at 09:48 AM, Certified Nursing Assistant (CNA) G reported the heating and cooling guy had been to the facility a few times in the last few months. Resident #46: Review of an admission Record revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-18 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY In an observation on 10/16/23 at 9:07 AM, noted a sign on the exterior portion of the facility, near the front entrance, which stated to not lean on the white metal railing as it is weak. Observed tall, white metal railing surrounding the wheelchair ramp/stairs near front entrance. In an observation on 10/16/23 at 9:32 AM, observed room [ROOM NUMBER] had solid-colored dark blue carpet. Visible/extensive amount of debris/food particles and pieces of trash littered the floor. Observed a smeared, light brown substance on the floor in front of the armchair on the right side of the room. In an observation on 10/16/23 at 9:33 AM, observed room [ROOM NUMBER] had a tile floor with visible pieces of trash/food/debris scattered throughout. Noted a visible darkening along the perimeter of the room from dust buildup. In an observation on 10/16/23 at 9:34 AM, observed the door to the soiled utility room on the low-numbered section of the 300 hall was propped open with a three-binned hamper. Noted all the lids to the hamper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-18 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain the call light within reach of the resident in 2 of 7 residents (Resident #14 & #55) reviewed for accommodation of needs, resulting in the inability to call staff for assistance and the potential for unmet care needs. Findings include: Resident #14 Review of a Face Sheet revealed Resident #14 was a female, with pertinent diagnoses which included back pain, muscle spasm, kidney disease, high blood pressure, dementia, anxiety, depression, weakness, difficulty walking, and a history of falls. Review of a Minimum Data Set (MDS) assessment for Resident #14, with a reference date of 9/15/23, revealed a Brief Interview for Mental Status (BIMS) score of 10, out of a total possible score of 15, which indicated moderate cognitive impairment. Review of a current Care Plan for Resident #14 revealed the problem .Alteration in ADLs (Activities of Daily Living) - self care deficit .Patient currently receives HTN (high blood pressure), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written notification of the bed hold policy upon transfer to the hospital for 3 (Resident #24, #32, #37) of 3 residents reviewed for transfer and discharge requirements, resulting in the potential for residents and/or their representatives to be unaware of their rights in regard to facility bed holds. Findings include: Resident 24: Review of an admission Record revealed Resident #24 was a male with pertinent diagnoses which included dementia, parkinson's disease, delusional disorders, unsteadiness on feet, weakness, need for assistance with personal care, GERD, and iron deficiency anemia. Review of Progress Notes dated 09/17/2023 at 07:02 AM, .CNA was assessing resident with care when CNA notice a extreme amount of dark red blood with clots in residents brief. CNA yelled for nursing assistant Writer and another nurse came to assess resident he was bleeding from rectal area. Resident is alert and oriented able to hold a conversation with staff.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-18 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that professional standards of nursing practice were followed during medication administration and for the implementation of physician orders for 3 residents (Resident #15, Resident #22, and Resident #37) of 16 sampled residents reviewed for professional standards of nursing care resulting in a nutritional supplement not being administered, medication errors, and no monitoring of high risk medications. Findings include: Resident # 15 Review of a Face sheet revealed Resident #15 had pertinent diagnoses which included malignant neoplasm of the spinal cord s/p (status post) resection, weakness, history of traumatic brain injury, and hemiplegia and hemiparesis of dominant side (paralysis of one side of the body). Review of a Minimum Data Set (MDS) assessment for Resident #15, with a reference date of 9/26/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #15 was cognitively intact. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to obtain radiology services in a timely manner in 1 of 1 resident (Resident #37) reviewed for radiology services, resulting in delayed assessment and treatment for right quadrant pain. Findings include: Review of an admission Record revealed Resident #37 was a female with pertinent diagnoses which included acquired absence of left leg above knee, history of falling, weakness, need for assistance with personal care, dementia, iron deficiency anemia, high blood pressure, and stroke. Review of Progress Notes dated 06/22/2023 at 10:19 PM, .Resident stated she was having pain on right side on lower part of rib cage. Assess resident she had swelling on the right side called the on call doctor .he order a stat X ray of right of right rib cage and order to place her on 2 Liters of O2 resident vitals BP 173/87, HR 104, RR 19, O2 89% . Review of Progress Notes dated 06/23/2023 at 06:10 AM, .Up till 12 am visiting then back to room and to bed.Up this am.RT upper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to perform proper hand hygiene during medication administration for 3 residents (Resident #22, Resident #28, and Resident #8) of 8 residents reviewed for medication administration, resulting in the potential for the spread of infection, cross contamination, and disease transmission. Findings include: Resident #22 During an observation on 10/17/23 at 7:54 AM, Licensed Practical Nurse (LPN) AA walked from the medication cart parked at the nurses' station on the 400 hall, to the locked door of the storage room on the 400 hall. LPN AA then retrieved storage room key, unlocked and opened door, and retrieved ice from the cooler in the storage room to fill water pitcher for the medication cart. LPN AA returned the water pitcher to the top of the medication cart. LPN AA moved the medication cart to the middle of the 400 hall and prepared Resident #22's medications. LPN AA did not perform hand hygiene at any time during this observation. During an observation on 10/17/23 at 8:10 AM, LPN AA entered Resident #22's room and obtained her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain professional standards of care for medication administration for 1 resident (Residents #108) of 4 residents reviewed for medication administration, resulting in the potential for mis-administration of medication and the diversion of narcotics. Findings include: Review of an admission Record revealed Resident #108, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: weakness. Review of a Minimum Data Set (MDS) assessment for Resident #108, with a reference date of 9/7/23 revealed a Brief Interview for Mental Status (BIMS) score of 07/15 which indicated Resident #108 was cognitively impaired. Review of Resident #108's Physicians Orders revealed: hydrocodone- acetaminophen - Schedule II tablet; 5-325 mg (milligram) amount: 1 tab; oral Special Instructions: For pain Twice A Day 9/30/2023 . Review of Resident #108's Incident Report dated 10/05/2023 06:59 PM revealed: Description: Resident was given an extra…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI00139876 and MI00138198 Based on observation, interview, and record review the facility failed to maintain an environment free of accident hazards and provide adequate supervision for 2 residents (Resident #113 and #104) of 5 residents reviewed for accidents/hazards, resulting in Resident #113 falling while being transported in a facility van, and Resident #104 eloping from the building. Findings include: Resident #113 Review of a Resident Face Sheet dated 10/3/23 revealed the resident was admitted to the facility with the following pertinent diagnoses: coronary artery bypass graft (medical procedure to improve blood flow to the heart requiring sternal precautions (limited motion, lifting restrictions), dependence on renal dialysis (clinical intervention to provide artificial replacement for lost kidney function). Review of a Minimum Data Set (MDS) assessment for Resident #113 dated 10/6/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-12-17 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete accurate assessments for 1 of 16 residents (R#75) reviewed for assessments, resulting in an inaccurate reflection of the resident's status and the potential for impaired medical, functional, and psychosocial problems due to unidentified needs. Findings include: Resident #75: Review of a Face Sheet revealed Resident #75 was a male with pertinent diagnoses which included diabetes, gout (a painful inflammatory arthritis from uric acid crystals in joints), kidney disease stage 4 (severe loss of kidney function, the kidneys only filter 15-29% if waste), chronic lymphedema (swelling from lymph fluid buildup, caused by damaged lymph nodes, leading to heaviness, tightness, and limited movement) RLE (Right Lower Extremity), high blood pressure, deep vein thrombosis (a serious condition where a blood clot forms in a deep vein), diabetes, rheumatoid arthritis (a chronic autoimmune disease where the immune system attacks joint linings, causing pain, swelling, and stiffness and can lead to systemic issues affecting the heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ATRIUM CENTERS — 26 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.0-1.0 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 4 of 53.4+0.6 vs chain
Quality measures 4 of 53.7+0.3 vs chain
The other 25 homes this chain runs (chain average 3.0★, per CMS)
1 of 5Marshall Nursing and Rehabilitation CommunityMarshall, MI 1 of 5Mulder Health Care FacilityWest Salem, WI 1 of 5Riverside Nursing CentreGrand Haven, MI 2 of 5Allendale Nursing and Rehabilitation CommunityAllendale, MI 2 of 5Plainwell Pines Nursing and Rehabilitation CommuniPlainwell, MI 2 of 5Roosevelt Park Nursing and Rehabilitation CommunitMuskegon, MI 2 of 5The Timbers of Cass CountyDowagiac, MI 2 of 5Tomah Nursing And RehabTomah, WI 2 of 5Westgate Nursing & Rehabilitation CommunityIronwood, MI 3 of 5Austinburg Nsg And Rehab CtrAustinburg, OH 3 of 5Crittenden County Health & Rehabilitation CenterMarion, KY 3 of 5Frederic Nursing And Rehab CommunityFrederic, WI 3 of 5Lincoln Haven Nursing & Rehabilitation CommunityLincoln, MI 3 of 5Prescott Nursing And Rehab CommunityPrescott, WI 3 of 5Salem Springlake Health & Rehabilitation CenterSalem, KY 3 of 5Woodside Village Care CenterMount Gilead, OH 4 of 5Blossom Nursing And Rehab CenterSalem, OH 4 of 5Fairview Nursing and Rehabilitation CommunityCentreville, MI 4 of 5Gladwin Nursing and Rehabilitation CommunityGladwin, MI 4 of 5Grayling Nursing & Rehabilitation CommunityGrayling, MI 4 of 5Heritage Nursing and Rehabilitation CommunityZeeland, MI 4 of 5Lexington Court Care CenterLexington, OH 5 of 5Freeman Nursing & Rehabilitation CommunityKingsford, MI 5 of 5Hillcrest Nursing and Rehabilitation CommunityNorth Muskegon, MI 5 of 5King Nursing & Rehabilitation CommunityHoughton Lake, MI

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ATRIUM CENTERS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 10/01/2007
LOCKHART, DENNISIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTORsince 07/01/2011
BAILEY, ESSELIndividualCORPORATE DIRECTORsince 10/01/2007
ALBRIGHT ROSS, SUSANIndividualCORPORATE OFFICERsince 12/24/2017
FINNEY, DONALDIndividualCORPORATE OFFICERsince 08/01/2003
ATRIUM CENTERS MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2007

CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.1M
Net patient revenuemost recent cost report
-6.4%
Operating marginrevenue minus expenses
$1.2M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 55%Medicare 7%Other / private 39%

This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$324per resident / day
operating cost
$9,856per month
≈ monthly operating cost
$305per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235270. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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