The Orchards at Douglas Cove
243 Wiley Road, Douglas, MI 49406 · For profit - Individual · 51 certified beds · (269) 857-2141 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0603), cited Jul 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.6% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.4% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.1% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.7% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.5% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.7% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 18.8% | 12.0% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 26.4% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 93.2% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.3% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 14.8% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.6% | 14.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 89.2% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 36.5% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.7% | 11.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.74 | 1.84 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.47 | 1.64 | 1.80 | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
38.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 39 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 52.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 38.2%CMS range 27.8–53.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.3%CMS range 7.2–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 52.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 43.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 43.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 65.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 3.2–12.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.78 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 51 beds and averages 44.0 residents a day — about 86% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.14 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 3.78 on weekdays — 19% thinner on weekends. RN hours go from 0.45 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
29 citations, most serious first. The 10 most serious are shown; the remaining 19 are one tap away and print in full.
- Potential for harm · D2026-03-05 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician of a significant change in 1 (Resident #102) of 3 residents reviewed for notification, resulting in the physician not evaluating Resident #102 when she experienced a significant weight gain, swelling of her legs, decreased functional abilities, and hospitalization.Findings include:Review of an admission Record revealed Resident #102 was a [AGE] year-old female who was originally admitted to the facility on [DATE] with pertinent diagnoses which included: unspecified atrial fibrillation (a common, often rapid irregular heart rhythm where the heart's upper chambers beat chaotically which can cause blood clots, stroke and heart failure).Review of a Minimum Data Set (MDS) assessment for Resident #102 with a reference date of 1/23/26, revealed a Brief Interview for Mental Status (BIMS) assessment score of 15/15, which indicated the resident was cognitively intact. In an interview on 3/4/26 at 3:09pm, Resident #102 reported on 2/10/26 she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promptly identify a change in condition for 1 (Resident #102) of 3 residents reviewed for quality of care, resulting in Resident #102 experiencing unmanaged pain and swelling in her legs, decreased functional ability, frustration, and a 3-day hospitalization for treatment of her symptoms.Findings include:Resident #102Review of an admission Record revealed Resident #102 was a [AGE] year-old female who was originally admitted to the facility on [DATE] with pertinent diagnoses which included: unspecified atrial fibrillation (a common, often rapid irregular heart rhythm where the heart's upper chambers beat chaotically which can cause blood clots, stroke and heart failure).Review of a Minimum Data Set (MDS) assessment for Resident #102 with a reference date of 1/23/26, revealed a Brief Interview for Mental Status (BIMS) assessment score of 15/15, which indicated the resident was cognitively intact. Review of section GG of the MDS revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2593174 and #2604697.Based on observation, interview and record review the facility failed to ensure residents received the necessary care and services (assessment, monitoring, and treatments) for PICC line (a long, thin tube inserted through a vein in the arm for long-term IV (intravenous) access to administer antibiotic medication) and non-pressure wounds for 2 of 6 residents (Resident #101 & #104) reviewed for quality of care, resulting in infection and the potential for worsening of medical conditions. Findings include:Resident #101Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: infective endocarditis (infection of the inside of the heart). Resident #101 transferred to a different skilled nursing facility on 8/28/25.In an interview on 9/2/25 at 11:00 AM, Nursing Home Administrator (NHA) A explained that they had recently discovered that Resident #101 had not received adequate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide quality care and treatment for pressure ulcers, consistent with professional standards of practice for 1 resident (Resident #103) of 3 residents reviewed for pressure ulcer prevention and treatment, resulting in the potential for worsening of pressure wounds, and overall deterioration in health status. Findings include: Review of an admission Record revealed Resident #103 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: acquired absence (amputation) of left and right leg below the knee and fractures of the spine. In an observation and interview on 9/3/25 at 10:37 AM in Resident #103's room with CNA (Certified Nursing Assistant) I preparing to provided incontinence care. Observed a large dressing bordered with adhesive on the sacrum (tailbone) dated 9/2/25; the dressing was not fully intact on the bottom edge. Observed a bright red wound on the right buttock with a dark red center and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2593174 & 2604697. Based on observation, interview, and record review, the facility failed to provide necessary oxygen and CPAP (a device that delivers continuous positive airway pressure to ensure airway stays open during sleep) per physician orders and maintain oxygen tubing according to the standards of practice for 2 residents (Resident #101 & #104) of 4 residents reviewed for respiratory care, resulting in the potential for respiratory distress, the development and spread of respiratory infection and disease, and the exacerbation of respiratory conditions. Findings include: Resident #101Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: chronic obstructive pulmonary disease (blocks airflow and makes it hard to breathe).Review of Resident #101's admission Assessment dated 8/6/25 indicated that he used oxygen and a CPAP. The settings for these were not noted. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-17 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to maintain best practices in accordance with professional standards of food service safety. This deficient practice has the potential to result in food borne illness among all residents that consume food from the kitchen.Findings Include: On 07/15/2025 at 9:16 AM, An initial tour of the kitchen found an increased accumulation of spillage and white flakey debris on the back portion of the floor and floor juncture of the walk-in cooler. On 7/15/2025 at 9:26 AM, Observation of the ventilation hood over the cook line found an accumulation of dust and debris on the filters. When asked when the hoods were cleaned lasts, a sticker on the system stated it was last serviced in March of 2025. When asked if facility staff take them down and clean them, Certified Dietary Manager (CDM) E stated, we don't take them down. Further observation of the convection oven found an accumulation of debris on top of the oven. On 7/15/2025 at 9:38 AM, Observation of five clean utensil drawers found an accumulation of crumbs and debris…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-17 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation contains two deficient practice statements, A & B.Deficient Practice Statement (DPS) ABased on observation, interview, and record review, the facility failed to effectively implement effective infection control measures which included Enhanced Barrier Precautions (EBP) per facility policy and Centers for Disease Control and Prevention (CDC) guidance, in 5 of 5 residents (Resident #27, #51, #2, #19, & #17) reviewed for infection control, resulting in the potential for cross-contamination and the development and spread of infection to a vulnerable population. DPS B Based on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of Legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in waterborne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among any or all the residents in the facility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-17 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop comprehensive resident focused care plans based on the comprehensive assessment for 4 residents (Resident #2, #36, #6 and #16) of 12 residents reviewed for care plans, resulting in the potential for unidentified care needs. Findings include:Resident #2: Review of an admission Record revealed Resident #2 was a female with pertinent diagnoses which included presence of PEG Tube (A feeding tube inserted through the abdominal wall directly into the stomach), moderate severe oral and moderate pharyngeal dysphagia (noticeable and frequent swallowing difficulties with the potential for aspiration (food or liquid entering the airway). Review of Order dated 7/8/25, revealed, .Enhanced Barrier Precautions for PEG Tube . Review of current “Care Plan” for Resident #2, revealed no focus or interventions for Enhanced Barrier Precautions due to the PEG tube, nor a care plan focus and interventions for Resident #2's peg tube. In an interview on 07/17/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to minimize the risk of scalding and burns by allowing domestic hot water to exceed 120 F. This resulted in an increased risk of injury among residents in the facility.Findings Include: On 07/15/25 at 2:19 PM, observation of the boiler room, with Maintenance Director D, found outgoing hot water temperatures to the hall were observed at 118F, and the returning temperature was 110F. On 07/15/25 at 2:36 PM, observation and interview of the hand sink in the C hall shower room, found the hot water reached 130F while using a rapid read thermometer. When asked about taking regular water temperatures, MD D stated he has an assistant that takes the temperatures. On 07/15/25 at 2:40 PM, observation of the C hall dining room sink found the hot water reached 127.5F when tested with a rapid read digital thermometer. On 07/15/25 at 3:00 PM, observation of the N-hall spa found that both hand sinks had hot water that reached 127F when using a rapid read thermometer. When asked what type of thermometer is used by the facility to take hot water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-17 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the failed to inform the resident's responsible party in advance and schedule meetings to participate in the formulation of care plans with relevant disciplines (nursing, dietary, social services, and activities) related to assessed healthcare needs for 1 (Resident #16) of 12 sampled residents reviewed for notification of care planning resulting in ineffective communication and the potential for unmet care needs. Findings include:Resident #16 Review of an admission Record revealed Resident #16 was originally admitted to the facility on [DATE] with pertinent diagnoses which included wernickes encephalopathy (brain and memory disorder caused by lack of vitamin B1) and restlessness and agitation. Review of a Minimum Data Set (MDS) assessment for Resident #16, with a reference date of 7/8/25 revealed a Brief Interview for Mental Status (BIMS) score of 11/15 which indicated Resident #16 was moderately cognitively impaired. Review of Resident #16's Care Conference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 19 citations
- Potential for harm · D2025-07-17 · tag F0603 — failed to not confine residents against their will — isolatedProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess the resident's need for the security of a locked unit and prevent involuntary seclusion for 1 (Resident #16) of 1 resident reviewed for involuntary seclusion resulting in resident frustration. Findings include: Resident #16 Review of an admission Record revealed Resident #16 was originally admitted to the facility on [DATE] with pertinent diagnoses which included wernickes encephalopathy (brain and memory disorder caused by lack of vitamin B1) and restlessness and agitation. Review of a Minimum Data Set (MDS) assessment for Resident #16, with a reference date of 7/8/25 revealed a Brief Interview for Mental Status (BIMS) score of 11/15 which indicated Resident #16 was moderately cognitively impaired. In an interview and observation on the locked dementia unit on 7/15/2025 at 9:59 AM, Resident #16 reported that he felt like he was locked up in his new room, and he did not know why he had to move rooms. Resident #16 reported that he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-17 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide rationale for the continued use of, and adequate documentation of monitoring, for the use of psychotropic medications for 2 of 5 residents (Resident #27, #6) reviewed for unnecessary medications, resulting in the increased potential for adverse side effects and inability to monitor the effectiveness of the prescribed treatment due to lack of documented supporting evidence.Findings include: Resident #27: Review of an admission Record revealed Resident #27 was a female with pertinent diagnoses which included anxiety. Review of current “Care Plan” for Resident #27, revised on 6/21/25, revealed the focus, “…The resident uses psychotropic medications desvenlafaxine, bupropion HCl ER, anitriptyline (sic), and clonazepam r/t (related to) depression and anxiety . with the intervention .Administer PSYCHOTROPIC medications as ordered by physician. Monitor for side effects and effectiveness Q-SHIFT (every shift) . Review of Consultant Pharmacist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-21 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement regular device checks, monitor battery status, and complete functionality tests for their AED (automatic external defibrillator) machine in 1 of 3 residents (Resident #101) reviewed for essential equipment in safe operating condition, resulting in an inoperable device at the time of Resident #101's critical cardiac arrest emergency and the potential for essential equipment to not be operable in a time of need. Findings include: Review of an admission Record revealed Resident #101 was a female, with pertinent diagnoses which included: atherosclerotic heart disease of native coronary artery without angina pectoris (heart disease), other pulmonary embolism (blood clot in the lungs) without acute cor pulmonale (right-sided heart failure), and malignant neoplasm of anterior mediastinum (cancer in the space between the lungs in the chest). Review of Resident #101's Nursing Note dated [DATE] at 6:22 PM revealed, Note Text: Around 1758 (5:58 PM) CNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-12 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain the facility dishwasher in an operable manner. This deficient practice had the potential to affect all 47 residents within the facility. Findings include: This writer observed resident being served their lunches in Styrofoam containers. There was no mention of the facility having an outbreak of COVID in the building. In an interview on 3/11/25 at 12:29 PM, Certified Nursing Assistant (CNA) K reported the sink was not working and she believed that was why the facility was using Styrofoam containers for meals. She reported she worked last Friday, and they used the Styrofoam containers then as well. In an interview on 3/11/25 at 12:33 PM, Dietary Manager (DM) E reported the dish machine had been out over 30 days, not sure how long exactly, reported she first ordered the Styrofoam containers mid-February. She reported their Current Chemical Supplier/[NAME] N came in to check on their need, reported he could get them a dishwasher on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0728 — failed to protect against nurse-aide misconduct — isolatedEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake: MI00149459 Based on interview and record review, the facility failed to ensure 3 of 22 nurse aides reviewed for nurse aide certification license became certified within four months of nurse aide training before continuing to provide resident care, resulting in the potential for inadequate or inappropriate resident care. Findings include: This writer reviewed the Nurse Aide Public Registry on 03/12/25 for all 22 nurse aides employed by the facility and was unable to locate a Certified Nursing Assistant (CNA) license for Nursing Assistant (NA) G, NA H, and NA I. In an interview on 3/12/25 at 12:25 PM, Human Resources (HR) D reported NA G did not pay the extra fee to have her license placed in the licensing system. HR D reported she contacted NA G via telephone to inform her of the need for the license to be placed in the system as well as to provide the facility with a copy of her CNA license. In an interview on 3/12/25 at 12:30 PM, HR D reported NA I was hired on 3/29/24, took the nursing assistant class, which was paid for by the facility, from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-07-18 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents received the correct foods as outlined on the planned, posted menu resulting in the potential for dissatisfaction with meal service and feelings of frustration. This deficient practice has the potential to affect all residents who consume food from the kitchen, out of a total census of 49. Findings include: Review of the Resident Meal Menu for 7/16/24 revealed: Breakfast - Juice of Choice, Bacon, Cereal of Choice, French Toast, Milk of Choice, 8 oz (ounces), Coffee, Syrup / Margarine / Creamer Lunch - Ravioli Baked, Italian [NAME] Beans, Bread Sticks, Apple Crisp, Beverage of Choice Supper - Tuna Melt Grilled Sandwich, Sweet Potato Fries, Creamy Cucumbers, Mandarin Oranges, Beverage of Choice, Milk of Choice, 8 oz During a dining observation on 7/16/24 at 12:40 PM on the A Hall, noted that none of the meal trays contained breadsticks as was outlined on the posted menu for that meal. In an interview on 7/16/24 at 4:03 PM, Dietary Manager (DM) H confirmed that residents had not been served…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-18 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen resulting in the potential to spread food borne illness to all residents that consume food from the kitchen. Findings Include: During the initial tour of the kitchen, at 9:15 AM on 7/16/24, it was found that the walk in coolers were dark and hard to see, especially in the back of the unit. When a flashlight was used, heavy accumulation of black debris was evident on the floor perimeter and especially around the wheels and rack legs of the storage shelves. When asked if he was aware of the black accumulation, Dietary Manager (DM) H stated it was hard to see until the flashlight was used. During the initial tour of the kitchen, at 9:50 AM on 7/16/24, it was observed that the clean utensil drawers, located under the preparation table, were found with excess crumb debris on the inside of the drawer. Staff were using parchment paper as a bottom barrier in the drawer. The paper looked old and discolored with no date to indicate when it was changed last. DM H was unsure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-18 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to properly implement enhanced barrier and contact isolation precautions and the use of personal protective equipment for 4 of 4 residents (Resident #33, Resident #8, Resident #9, and Resident #41) reviewed for infection control, resulting in the potential for cross contamination and spread of infection. Findings include: Resident #33 Review of an admission Record revealed Resident #33, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: hemiplegia (loss of movement on one side of the body). Review of a Minimum Data Set (MDS) assessment for Resident #33, with a reference date of 6/24/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #33 was cognitively intact. Review of a Care Plan for Resident # 33, with a reference date of 5/24/24 , revealed a focus/goal/interventions of: Focus: (Resident #33) has an eye infection, conjunctivitis(common but very contagious…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide equipment maintenance services in a dignified manner for 1 (Resident #29) of 5 residents reviewed for dignity, resulting in a potential for feelings of fear, frustration, and dehumanization. Findings include: Review of Dignity and It's Related Factors Among Older Adults in Long-Term Care Facilities Die [NAME], 8/21/21, published by the National Library of Medicine, revealed: Personal dignity is a type of dignity that relates to a sense of worthiness, individualistic, tied to personal goals and social circumstances, and can be taken away or enhanced by circumstances or acts from others . Personal dignity is important to understand, assess and preserve within the context of health care. Resident #29 Review of an admission Record revealed Resident #29, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: major depressive disorder, alzheimer's disease, cognitive communication deficit, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00143228 Based on interviews and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for 1 (Resident #195) of 1 residents reviewed for abuse resulting in an allegation of misappropriation not being thoroughly investigated. Findings include: Resident #195 Review of an admission Record revealed Resident #195 was originally admitted to the facility on [DATE] with pertinent diagnoses which included diabetes. Review of Facility Reported Incident Investigation Guide dated 2/27/24 indicated that On 2/17/24, Resident #195 received notification from his bank (name redacted) to verify a purchase of $290 at (local store). Resident #195 reported that his wallet was missing to Registered Nurse (RN) P. RN P immediately reported the missing wallet to the Nursing Home Administrator (NHA) A. NHA A reported the missing wallet to the (local) police…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to identify and implement person-centered, non-pharmacological interventions for a resident receiving a psychotropic medication for 1 (Resident #17) of 5 residents reviewed for high-risk medication care planning, resulting in and the potential for unmet psychosocial needs. Findings include: Resident #17 Review of an admission Record revealed Resident #17 was a female, with pertinent diagnoses which included: anxiety disorder, major depressive disorder, and dementia. Review of a current Physician's Order for Resident #17 revealed, FLUoxetine HCl Oral Capsule 10 MG (Fluoxetine HCl) Give 1 capsule by mouth one time a day for depression Pharmacy Active 8/7/2023 Review of a current Physician's Order for Resident #17 revealed, FLUoxetine HCl Oral Capsule 20 MG (Fluoxetine HCl) Give 1 capsule by mouth one time a day for depression Pharmacy Active 8/7/2023 Review of Resident #17's current Care Plan revealed a focus of (Resident #17) uses antidepressant medication r/t (related to) Depression with a revision date of 7/11/24; a goal of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents received ordered medications as scheduled for 1 (Resident #245) of 3 residents reviewed for medication administration and standards of practice, resulting in the potential for worsening of health conditions. Findings include: Review of an admission Record revealed Resident #245 was originally admitted to the facility on [DATE] with pertinent diagnoses which included chronic obstructive pulmonary disease (COPD). Review of Resident #245's Orders revealed, .Xifaxan Oral Tablet 550 MG (Rifaximin) Give 1 tablet by mouth two times a day for diarrhea for 30 Days . During an observation and interview on 7/17/24 at 8:36 AM, Licensed Practical Nurse (LPN) N reported that the facility did not have Resident #245's Xifaxan medication, and therefore he would not receive the medication as ordered. LPN N reported that the medication that the medication had not been re-ordered, and the facility would need to wait for the pharmacy to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely and consistent nutrition/hydration status assessment, monitoring, or reassessment in 1 (Resident #1) of 5 residents reviewed for nutritional care and services, resulting in unassessed nutritional status, inadequate monitoring and follow-up of resident deemed to be at nutritional risk, and the potential for unidentified weight loss, nutritional status decline, and unmet nutritional needs. Findings include: Review of Prevention and Treatment of Malnutrition in Older Adults Living in Long-Term Care, [NAME], PhD, RDN, CDN, published on 4/5/24 by the Journal of the Academy of Nutrition and Dietetics, revealed: Malnutrition in older adults can decrease quality of life and increase risk of morbidities and mortality. Accurate and timely identification of malnutrition, as well as subsequent implementation of effective interventions, are essential to decrease poor outcomes associated with malnutrition in older adults. Resident #1 Review of an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the attending physician reviewed and responded to the consultant pharmacist's monthly medication regimen review (MRR) irregularity report recommendations for 2 (Resident #17, Resident #8) of 5 residents reviewed for medication regimen review, resulting in the registered pharmacist's recommendations not being addressed and the potential for negative medication side effects resulting from unaddressed recommendations. Findings include: Review of the policy Addressing Medication Regimen Review Irregularities with a Date Implemented of 12/2023 revealed, Policy: It is the policy of this facility to provide a Medication Regimen Review (MRR) for each resident in order to identify irregularities and respond to those irregularities in a timely manner to prevent the occurrence of an adverse drug event .Policy Explanation and Compliance Guidelines .4. The pharmacist must report any irregularities to the attending physician, the facility's medical director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to attempt a required Gradual Dose Reduction (GDR) of an antidepressant medication, in the absence of a documented contraindication, for 1 (Resident #17) of 5 residents reviewed for unnecessary medications, resulting in the potential that the resident is receiving the medication at an unnecessary dose or for an unnecessary length of time. Findings include: Resident #17 Review of an admission Record revealed Resident #17 was a female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: anxiety disorder, major depressive disorder, and dementia. Review of a current Physician's Order for Resident #17 revealed, FLUoxetine HCl Oral Capsule 10 MG (Fluoxetine HCl) Give 1 capsule by mouth one time a day for depression Pharmacy Active 8/7/2023 Review of a current Physician's Order for Resident #17 revealed, FLUoxetine HCl Oral Capsule 20 MG (Fluoxetine HCl) Give 1 capsule by mouth one time a day for depression Pharmacy Active…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-18 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents' medical records included documentation that residents/resident representatives were educated, offered and/or received timely, the COVID-19 immunization as recommended by the Centers for Disease Control and Prevention (CDC) for 1 resident (Resident #29) of 5 residents reviewed for immunizations, resulting in the resident not being offered the Covid-19 immunization per CDC guidelines, and the potential for serious illness and complications from COVID-19 (SARS-CoV-2). Findings include: Resident #29 Review of an admission Record revealed Resident #29, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: unspecified dementia, and age-related physical disability. Review of a Minimum Data Set (MDS) assessment for Resident #29, with a reference date of 6/4/24 revealed a Brief Interview for Mental Status (BIMS) score of 00/15 which indicated Resident #29 was severely cognitively impaired. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise a comprehensive care plan after a change in resident condition in 3 of 12 residents (Resident #6, #2, & #14) reviewed for comprehensive care plans, resulting in an inaccurate reflection of the resident's status, and the potential for unmet medical, physical, mental, and psychosocial needs. Findings include: Resident #6 Review of an admission Record revealed Resident #6 was a male, with pertinent diagnoses which included dementia, heart failure, kidney disease, depression, high blood pressure, chronic respiratory failure, muscle weakness, and need for assistance with personal care. Review of a Minimum Data Set (MDS) assessment for Resident #6, with a reference date of 4/25/23, revealed a Brief Interview for Mental Status (BIMS) score of 12, out of a total possible score of 15, which indicated moderate cognitive impairment. Further review of this MDS assessment, with a reference date of 4/25/23, revealed Resident #6 had impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nail care was completed per resident preference and plan of care in 1 of 2 residents (Resident #6) reviewed for Activities of Daily Living (ADL) care, resulting in the potential for dissatisfaction with care, hygiene concerns, skin damage, and low self-esteem. Findings include: Review of an admission Record revealed Resident #6 was a male, with pertinent diagnoses which included dementia, heart failure, kidney disease, depression, high blood pressure, chronic respiratory failure, muscle weakness, and need for assistance with personal care. Review of a Minimum Data Set (MDS) assessment for Resident #6, with a reference date of 4/25/23, revealed a Brief Interview for Mental Status (BIMS) score of 12, out of a total possible score of 15, which indicated moderate cognitive impairment. Review of a current Care Plan for Resident #6 revealed the focus .(Resident #6) has potential for impairment to skin integrity r/t (related to) decreased…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-07 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to provide individualized activities designed to support the psychosocial well-being of 1 of 12 Residents (Resident #14) reviewed for activities, resulting in a potential for feelings of social isolation, loneliness, boredom, and depressed mood. Findings Include: Review of Revolutionizing the Experience of Home by Bringing Well-Being to Life: The [NAME] Alternative Domains of Well-Being, Copyright 2012, Rev. 2020, revealed The [NAME] Alternative defined one domain of wellness as Connectedness- the state of being connected; alive .engaged, involved . without meaningful interactions the individual can become disconnected .develop loneliness, helplessness, and boredom. Review of Sensory Stimulation: Sensory-focused Activities for People with Physical and Multiple Disabilities., [NAME], S., & Scope. ([NAME]). (2007). [NAME]: [NAME] Publishers, provided an explanation of the benefit of sensory stimulation: Sensory stimulation is the impact the environment has on a person's body and mind when we…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to THE ORCHARDS MICHIGAN — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 1.9 | +0.1 vs chain |
| Health inspection | 2 of 5 | 2.0 | ≈ chain avg |
| Staffing | 3 of 5 | 1.7 | +1.3 vs chain |
| Quality measures | 3 of 5 | 3.4 | -0.4 vs chain |
The other 14 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| GUTMAN, ISAAC | Individual | DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2025 |
| HOFFMAN, ALEXANDER | Individual | DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 11/01/2025 |
| KORNFELD, ROBERT | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2025 |
| TAUB, JACOB | Individual | MANAGING CONTROL - GOVERNING BODY; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/07/2026 |
| WHITE LAKE HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2025 |
| HOOKER, LESLIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2025 |
| ISRAEL, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2025 |
| SALYERS, CRYSTAL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2025 |
| DOUGLAS COVE MI OPCO LLC | Organization | ADP OF THE SNF | since 11/01/2025 |
CMS files one row per role, so the 21 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $952K paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235447. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.