No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

The Orchards at Lapeer

239 South Main Street, Lapeer, MI 48446 · For profit - Corporation · 87 certified beds · (248) 767-6351 Medicare & Medicaid certified

Call the home — (248) 767-6351 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
2 actual-harm citations
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
544 N Main St · (810) 245-3446 · Call to confirm hours
Pharmacy
571 S Main St · (810) 538-0014 · Call to confirm hours
Grocery
Kroger0.3 mi
540 S Main St · (810) 664-9234 · Call to confirm hours
Park
130 S Monroe St · (810) 664-6872 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.1%10.8%15.4%better
Long-stay residents who lose too much weight2.0%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.8%0.9%better
Long-stay residents with a urinary tract infection1.5%1.5%2.0%better
Long-stay residents with depressive symptoms0.0%4.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.4%3.0%3.3%typical
Long-stay residents whose ability to walk worsened7.8%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication37.7%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine93.3%95.0%95.3%typical
Long-stay residents with pressure ulcers2.2%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control27.6%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table15.2%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine64.1%79.5%79.4%worse
Short-stay residents rehospitalized after admission18.5%24.0%22.6%better
Short-stay residents with an outpatient ER visit10.4%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days1.471.841.67better
Long-stay outpatient ER visits per 1,000 resident days0.811.641.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 48 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.4%U.S. median 51.5%
Got home and stayed home
9.6%U.S. median 10.7%
Went back to hospital
45.5%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 45.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.4%CMS range 34.6–58.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.6%CMS range 6.6–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge45.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified69.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 3.5–14.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.841.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.53
RN hours/ resident / day
0.75
LPN hours/ resident / day
1.94
Aide hours/ resident / day
3.22
Total nurse hours/ resident / day
0.31
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 87 beds and averages 64.9 residents a day — about 75% occupied, or roughly 22 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.22 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.81 hrs/resident/day on weekends vs 3.39 on weekdays — 17% thinner on weekends. RN hours go from 0.62 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2026-03-04)
10
at the previous standard inspection (2025-03-20)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

47 citations, most serious first. The 12 most serious are shown; the remaining 35 are one tap away and print in full.

  • Actual harm · Gcited before2026-03-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake Numbers 2732659 and 2739632.Based on interview and record review, the facility failed to ensure that a wound to the ankle was assessed, monitored and provided treatment for, for one resident (Resident 73) of three reviewed for wounds, resulting in the resident's ankle wound worsening, and developing an infection that resulted in the amputation of the leg.Findings include: Resident #73 (R73):A review of the complaint for Resident 73 (R73) revealed that the Resident admitted into the facility for wound care for a diabetic ulcer on the bottom of R73's foot. The Complainant KK explained that a new wound formed on R73's ankle while residing at the facility. The Resident went to an appointment due to an x-ray that showed dislocation but was sent from the appointment to the hospital for amputation of the leg due to necrotizing fasciitis. A review of R73's medical record revealed an admission into the facility on 1/8/26 with diagnoses that included acute osteomyelitis of left ankle and foot, non-pressure chronic ulcer of left lower leg, diabetes, diabetic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00143170. Based on observation, interview and record review, the facility failed to ensure appropriate interventions were in place and supervision was provided to prevent a fall with injury for one resident (Resident #56) of 3 residents reviewed for falls, resulting in Resident #56 falling out of bed and suffering a femur fracture. Findings Include: Resident #56: Accidents On 4/29/2024 at 12:15 PM during a tour of the facility, Resident #56 was observed lying in bed, alert and talkative. Her bed was in a very low position near the floor. Her lunch tray was present and sitting on the bedside table, which was positioned much higher than the resident's height in the bed. Resident #56 was observed attempting to roll over in bed to reach her tray that was on the bedside table. She couldn't reach it and continued to lean over and reach up in an attempt to reach the tray. A staff member was notified in the hallway that the resident needed assistance. The resident was identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain best practices in the food service area, resulting in the potential to spread food borne illness to all residents who consume food from the kitchen. Findings Include:On 03/02/2026 at 9:17 AM observed an open bag of fresh cut salad with a no open date and a use by date of 2/28/26 in the walk-in cooler. Dietary Manager (DM) E removed the bag to be disposed of.On 03/02/2026 at 9:20 AM observed a container of fruit cocktail without a label or date in the kitchen two door refrigerator. DM E removed the container from the unit.On 03/02/2026 at 9:49 AM observation of the resident fridge located in the dining room found the following items: three lemons cut down the center in a plastic bag and lettuce in a plastic bag without date marking. Open package of bologna inside a plastic bag with a receive date of 1/12/26, without an open or discard date. A container with an orange substance inside, without a label identifying substance and dated 2/7/26. Opened hot dog package with a date of 2/9/26 without discard…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-04 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to submit payroll-based, direct care staffing information to the CMS/Centers for Medicare and Medicaid Services for the 4th fiscal quarter (July 2025 - September 2025), as required by CMS. Findings Include: A review of the Payroll Based Journal Staffing Data Report for FY/Fiscal Year Quarter 4 2025 (July 1- September 30), indicated the following: This Staffing Data Report identifies areas of concern that will be triggered (e.g., requires follow-up during the survey). Failed to Submit Data for the Quarter: Result- Triggered; Definition- Triggered = No Data Submitted for Quarter.On 3/4/2026 at 1:15 PM the Administrator was interviewed about the PBJ direct care staffing information for the fourth fiscal quarter July 2025-September 2025 that was not submitted to CMS. The direct care staffing data identifies the type, number and hours worked for clinical staff caring for the needs of the residents. The Administrator said the facility's corporate office was supposed to submit the staffing documents to CMS and the information was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number 2739632. Based on observation, interview and record review, the facility failed to assist with meal service for one resident (Resident #40) and ensure dignified care for one resident (Resident 29), and a Confidential Group of Residents, of three residents reviewed for dignity. Findings include: Resident 29: On 3/3/26 at 11:57 AM, an interview was conducted with Resident 29 (R29) who answered questions and engaged in conversation. The Resident was asked about any concerns with care and was asked about comments made by a CNA regarding her recent surgery. The Resident reported that CNA JJ had told her the day before her surgery the doctor was not any good. R29 reported the CNA talked about him being a bad doctor and stated, I only met him a couple of times and didn't really know him, and reported that she didn't know she should trust him after talking with the CNA. When asked how she felt the Resident stated, It really upset me. I felt uncomfortable and nervous. I was going…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a clean, sanitary, homelike environment with concerns of privacy curtains with stains, offensive odors in the rooms/hallways and ceiling tiles stained and not in good repair for one resident (Resident #37), of three residents reviewed for environment and for a Confidential Group of Residents. Findings include: Confidential Group of Residents On 3/2/26 a Confidential Group of Residents were together for a group meeting at approximately 3:00 PM. The Group consisted of seven Residents, all of whom were able to answer questions and six engaged in conversations and discussions. The group was asked about concerns that they wanted to relay in the group meeting and revealed the following: -Odors in the hallway. One Resident expressed concerns about odors in the hallway. Another Resident stated, It smells like piss and (bowel movement) all the time, expressing that they can smell it all down the hallway. The two Residents resided in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-04 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that grievances were addressed timely for a Group of Confidential Residents of seven residents that had concerns voiced during Resident Council meetings and the issues continued to recur.Findings include:On 3/2/26 a Confidential Group of Residents were together for a group meeting at approximately 3:00 PM. The Group consisted of seven Residents, all who were able to answer questions and six engaged in conversations and discussions. The group was asked about concerns with care received at the facility that included the following:-Hallways blocked with items on both sides of the hall. The Group reported that this has been brought up at Resident Council meetings, it will get better for a couple days than it goes right back to items on both sides of the wall and the medication cart positioned at an angle making it hard to get around. One Resident stated, it's like dodging cars, another reported it was like playing Frogger, and another said you have to zig-zag your way down the hall. One Resident reported that when you…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that oxygen tanks were available for resident use for one resident (Resident #58) and a confidential group of residents, available on the crash cart for emergency use, and nebulizer equipment was stored appropriately for one resident (Resident #23) of three residents reviewed for oxygen use. Findings include: Confidential Group of Residents: On 3/2/26 a Confidential Group of Residents were together for a group meeting at approximately 3:00 PM. The Group consisted of seven Residents, all who were able to answer questions and six engaged in conversations and discussions. During the group meeting, one Resident who was on oxygen by way of an oxygen concentrator, had an alarm go off on his machine. The Resident became upset and expressed he was in trouble if his concentrator was not working. The Resident had an E-tank for oxygen on the back of his wheelchair. When asked if he needed assistance to have someone hook up the oxygen to the tank, the Resident said it was empty. Another Resident reported that there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number 2656620. Based on observation, interview, and record review the facility failed to ensure there was 1.) adequate staff to meets the needs of the residents, resulting in resident verbalizations of waiting long periods of time to answer call lights timely; receive assistance with activities of daily living (ADL), including toileting and incontinence care, and showers and 2.) adequate nurses including RN's to care for the needs of the residents, from a census of 68 residents, resulting in resident dissatisfaction, frustration, and unmet care needs. Findings Include: Confidential Group of Residents: On 3/2/26 a Confidential Group of Residents were together for a group meeting at approximately 3:00 PM. The Group consisted of seven Residents, all who were able to answer questions and six engaged in conversations and discussions. The group was asked about concerns with care received at the facility that included the following: -When asked about call light response, the whole…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0807 — failed to offer suitable drinks — pattern
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide fresh water for five residents (R11, R21, R23, R33, R37) of five reviewed for hydration and a confidential group of residents. Findings include: Confidential Group of Residents: On 3/2/26 a Confidential Group of Residents were together for a group meeting at approximately 3:00 PM. The Group consisted of seven Residents, all who were able to answer questions and six engaged in conversations and discussions. The group was asked about concerns with care received at the facility and the Group brought up concerns with menus not being followed. A Resident brought up the concern of not getting fresh water. One resident reported having to go to the dining room to get fresh water and that they don't change it out in their room regularly. Another resident said, They tell me to drink more water because my urine is dark, well get me water and I will drink it. It was brought up that on some weekends it is the same cup from Friday to Monday. The group expressed that when they do them, they date them and sometimes they do them in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1). follow CDC guidelines for management of residents with Respiratory illness for 3 residents (#22, #38 and #60) of 3 residents reviewed for respiratory illness; 2). ensure prevention of cross contamination of ice scoopers and ice containers; 3). provide a workspace that prevents cross contamination of linen; 4). follow CDC guidelines for Transmission Based Precautions and Personal Protective Equipment/PPE use during wound care for 1 resident (#45), and 5) the facility failed to have an active plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP). Findings include: Deficient Practice Statement #1: Based on observation, interview and record review, the facility failed to: 1). follow CDC guidelines for management of residents with Respiratory illness for 3 residents (#22, #38 and #60) of 3 residents reviewed for respiratory illness; 2). ensure prevention of cross contamination of ice scoopers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that recent State Surveys and Plans of Correction were readily accessible, affecting all residents in the facility of a census of 68, resulting in residents, resident representatives, visitors and staff being unable to review the survey results and plans of correction. Findings include: Confidential Group of Residents:On 3/2/26 a Confidential Group of Residents were together for a group meeting at approximately 3:00 PM. The Group consisted of seven Residents, all who were able to answer questions and six engaged in conversations and discussions. The group was asked that without having to ask, were the results of the State inspection available to read? A couple of the Residents in the Confidential Group of Residents indicated they were unaware of there being a survey book that can be accessible to residents and family. Other Residents in the Group reported that the survey results used to be kept in a binder and kept by the front office. One Resident stated, There used to be one they could look at but it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 35 citations
  • Potential for harm · D2026-03-04 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide Life Enrichment activities and care plan interventions for two residents (Resident #11, Resident 43) of two residents reviewed for activities, resulting in no activities provided. Findings include:Resident #43 On 3/02/2026, at 10:11 AM, Resident #43 was lying in their bed. The room was dark. The television (tv) was off. On 3/03/2026, at 8:55 AM, Resident #43 was sitting on their bed. The room was dark. The tv remained off. There was a tv remote on the over bed table. Resident #43 was asked if they wanted the tv on and Resident #43, shook their head yes. Moments later the resident closed their eyes and appeared to be resting. On 3/03/2026, at 9:10 AM, a record review of Resident #43's electronic medical record revealed an admission on [DATE] with diagnoses that included aphasia, mood disorder and stroke. Resident #43 required extensive assistance with activities of daily living and had severely impaired cognition.A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement interventions to prevent the development of a pressure injury for one resident (R29) of four residents reviewed, resulting in a blister developing and eventually opening. Findings include:Resident #29 (R29): R29 admitted to the facility on [DATE] with diagnoses that include hemiplegia affecting the left side, type 2 diabetes mellitus and hemiparesis following cerebral infarction. R29 has a brief interview for mental status (BIMS) score of 15, indicating she is cognitively intact. On 03/02/2026 at 12:45PM, an interview was conducted with R29. R29 was asked if she had any issues with her skin. R29 stated that she has a blister on her left heel that developed at the facility. R29 says she needs a new pair of heel boots, R29 feels the ones she has aren't in good shape anymore. Observation revealed two heel boots sitting on top of the closet in the room. On 03/03/2026 at 1:52PM, record review revealed a Braden Scale assessment was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to properly assess and identify the need for podiatry services for one resident (Resident #10) of 1 resident reviewed for foot care, resulting in resident frustration, the development of long, curved toenails, discomfort and delay in needed treatment. Findings include: Resident #10: A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #10 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: Diabetes, Chronic peripheral venous insufficiency, hypertension, and paranoid schizophrenia. The MDS assessment dated [DATE] indicated the resident had full cognitive abilities with a Brief Interview for Mental Status/BIMS score of 15/15 and the resident needed assistance with lower body care including personal hygiene. On 3/02/2026 at 10:50 AM, Resident #10 was observed lying in bed awake. She said she had some problems with her feet and lifted her sheet to show her feet. Her toenails were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number 2679077. Based on observation, interview and record review, the facility failed to provide supervision for one resident (Resident #14) of three residents reviewed for accidents, resulting in a resident-to-resident altercation. Findings include: Resident #14 (R14): R14 admitted to the facility on [DATE] with diagnoses that include cognitive communication deficit, dementia, unspecified psychosis and paranoid personality disorder. On 03/02/2026 at 1:26PM, an interview was conducted with daughter GG of R14. Daughter GG was interviewed about the resident-to-resident altercation her mother had with another male resident. Daughter GG stated, my mom had only been here about two weeks at the time and another resident hit her. Daughter GG' stated my mom had wandered into his room, he was startled and he hit her. Daughter GG stated she was told that the resident that did it knew better, but it still happened. Daughter GG stated it would be very difficult to prevent these kinds of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide necessary care of an indwelling urinary catheter for 1 resident (Resident #45) of 2 residents reviewed for urinary catheters, resulting in a lack of documentation of catheter care and an observation of the resident's catheter lying flat on the floor. Findings Include: Urinary CatheterResident #45:A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #45 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: history of wound infection with multi-drug-resistant organisms, osteomyelitis (bone infection from a wound), sacral wound, respiratory failure, diabetes, and hypertension. The MDS assessment dated [DATE] revealed the resident had full cognitive abilities with a Brief Interview for Mental Status/BIMS score of 15/15 and the resident needed some assistance with all care.On 3/02/2026 at 10:26 AM, Resident #45 was observed lying in bed in his room. An indwelling urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that residents received pain medication in a timely manner and as ordered for 1 resident (Resident #2) of 1 resident reviewed for pain management. Findings Include: Pain Management Resident #2:A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #2 was admitted to the facility on [DATE] with diagnoses: History of a stroke, Diabetes, hypothyroidism, hydronephrosis, urinary stents, history of digestive surgeries, GERD, chronic sinusitis, right foot drop, sacral pressure ulcer, history of urinary tract infections, bronchitis, and hypertension. The MDS assessment dated [DATE] revealed the resident had full cognitive abilities with a Brief Interview for Mental Status/BIMS score of 15/15 and needed assistance with some activities of daily living.On 3/02/2026 at 11:50 AM, Resident #2 was observed lying in bed. She said she was newer to the facility and stated, When I first got here, they didn't have my…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, the facility failed to provide an updated daily staffing report, resulting in a four-day old staff list and the inaccessibility for residents, visitors and staff to what staff was working. Findings include. On 3/02/2026, at 9:05 AM, a record review of the DAILY STAFFING REPORT hanging on the wall in the main entry was conducted. The report was dated 2/26/2026

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide listed menu items to dining room residents, resulting in no bread offered for the lunch meal, and frustration voiced by a confidential resident group. Findings include.Confidential Group of Residents: On 3/2/26 a Confidential Group of Residents were together for a group meeting at approximately 3:00 PM. The Group consisted of seven Residents, all who were able to answer questions and six engaged in conversations and discussions. The group was asked about concerns with care received at the facility and the Group brought up concerns with menus not being followed. A Resident brought up the concern that menu items were substituted without letting the Residents know. Two Resident voiced they don't get a menu and that there used to be someone dedicated to do the menu with you but now they are gone. One Resident stated, The menu will say one thing and you don't get it. They replace it with something else, and gave an example that they were going to have scalloped potatoes, and we got mashed potatoes instead,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, the facility failed to explain arbitration agreements in a manner that could be understood for four residents (R2, R27, R42, R70) of four residents reviewed for arbitration agreements, resulting in confusion about the agreements that were signed and feelings of regret for signing the agreement. Findings include:On 03/04/2026 at 2:36PM, an interview was conducted with Social Worker (SW) AA. SW AA stated that he is responsible for getting admission paperwork completed at the facility, this includes completing arbitration agreements with the residents. SW AA was asked how long they have been responsible for getting admission contracts and arbitration agreements completed. SW AA stated they have been doing admission contracts and arbitration agreements since February 20, 2025. SW AA was asked how he explains arbitration agreements to the residents. SW AA' stated that they first ask the resident if they understand what arbitration is. SW AA then stated that whether they say yes or no, I still explain to the agreement to them. SW AA' stated, I explain that it is our…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-28 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number 2719390. Based on interview and record review the facility to ensure that 1) resident code status was correctly identified, 2) Emergency Medical Services were notified in a timely manner and 3) an AED (automated external defibrillator) was used during an emergent situation when Resident #3 was found not breathing and his heart had stopped. Findings Include: Resident #3: A record review of the Face sheet and Minimum Data Set/MDS assessment for Resident #3 indicated an admission to the facility on [DATE] with diagnoses: Metabolic encephalopathy, history of falls with fractures- left side ribs, COPD, heart disease, peripheral vascular disease/PVD, epilepsy, Dementia, kidney failure, anemia, and aphasia/difficulty speaking. The MDS assessment dated [DATE] revealed the resident had severe cognitive decline with a Brief Interview for Mental Status/BIMS score of 0/15 and the resident needed assistance with all care. On [DATE] at 1:50 PM, during an interview with the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Numbers 2707758 & 2711787.Based on interview and record review, the facility failed to ensure breakfast was offered, prior to leaving for dialysis, for one resident (Resident #6) and Food Acceptance was consistently monitored for one resident (Resident #1) of 3 residents reviewed for food and nutrition. Findings Include: Resident #1 A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #1 was admitted to the facility on [DATE] with diagnoses: history of a stroke, cervical disc degeneration, history of falls, depression, anxiety, hypothyroidism and overactive bladder. The MDS assessment dated [DATE] revealed the resident had severe memory loss with a Brief Interview for Mental Status/BIMS score of 5/15 and the resident needed assistance with all care. A review of the assessments titled, Change in Condition indicated Resident #1 had a change of condition on 12/11/2025 due to an excessive cough. On 12/27/2025 another Change of Condition evaluation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to appropriately clean and store reusable medical equipment, store blood specimens and needles, perform hand hygiene and wear Personal Protective Equipment (PPE) during resident care for four of four residents reviewed for infection control practices, resulting in cross-contamination. Findings include: On 3/18/25, at 1:19 PM, CNA E was observed assisting Resident #24 with their meal. The Resident in bed 1 dropped their pillow which was resting under their head. CNA E set Resident #24's fork down, picked up the pillow and placed back under the head of the resident in bed 1 without replacing the pillow case. CNA E sat back down and continued to feed Resident #24 without performing hand hygiene. On 3/18/25, at 3:25 PM, Upon entry into Resident #25's room, CNA E was observed placing a soiled brief into a clear plastic bag. CNA E was observed performing incontinence care for Resident #25. CNA E was not wearing a protective gown and CNA E's uniform…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that residents were treated in a respectful and dignified manner for a Confidential Group of residents, from a facility census of 54 residents, resulting in staff talking on personal cell phones while in the residents' rooms and while providing resident care. Findings Include: FACILITY Resident Council: On 3/19/2025 at 3:32 PM, during an interview with a Confidential Group of Residents, they said there was an issue with staff talking on their personal phones while providing care for the residents. The residents said some staff wear ear buds and the staff member will be talking to someone with the ear bud and the resident thinks they are talking to them. The residents' said they were embarrassed and upset when they were answering the staff member and were told, the staff member was not talking to them, they were talking to someone else on the ear bud. During the interview with the Confidential Group of Residents on 3/19/2025 at 3:32 PM, the residents said the staff will bring their personal phone in the residents'…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately code a pressure ulcer on the Minimum Data Set (MDS) for one resident (R44) of one resident reviewed for MDS accuracy. Findings include: Resident #44 (R44): R44 is [AGE] years old and admitted to the facility on [DATE] with diagnosis that include congestive heart failure, major depressive disorder, generalized anxiety disorder and metabolic encephalopathy. On 03/18/25 at 01:04 PM, record review of the CMS-802, resident matrix, revealed that R44 currently had an unstageable pressure ulcer that was facility acquired. The pressure ulcer is located on the right heel. On 03/19/25 at 02:52 PM an interview was conducted with the wound care nurse. Wound Care Nurse C was asked when did R44 acquire the right heel pressure wound. Wound Care Nurse C stated the wound started on 11/19/24, the wound started as a hematoma (a closed wound where blood collects) and then turned into what it is now. On 03/19/25 at 04:06 PM, record review of Section M (skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to revise care plans timely for two residents (R30, R44) of 12 residents reviewed for care plan revision, resulting in inaccurate care plans. Findings include: Resident #30 (R30): R30 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include hemiplegia and hemiparesis following a cerebral infarction affecting the left side, hypertension, history of pulmonary embolism and major depressive disorder. R30 has a brief interview for mental status score of 13, indicating they are cognitively intact. On [DATE] at 02:19 PM, record review revealed that R30 had a signed physician's order in place for Advanced Directives-Do Not Resuscitate (DNR), dated [DATE]. Further review of the record revealed a signed document for a DNR Code Status. On [DATE] at 02:25 PM, record review revealed a care plan with a focus that stated, I have chosen full resuscitation dated [DATE]. Interventions in the care plan revealed, If necessary, perform CPR, call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number MI00151174. Based on observation, interview and record review, the facility failed to ensure 1) Accurate orders for a feeding tube that was not being used, 2) Maintenance of the feeding tube including water flushes and 3) Care of the feeding tube insertion site to prevent redness and bleeding for 1 Resident (#38) of 2 residents reviewed for feeding tubes. Findings Include: Resident #38: Tube Feeding A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #38 was admitted to the facility on [DATE] with diagnoses: debility, feeding tube, depression, hypothyroidism, arthritis, and heart disease. The MDS assessment dated [DATE] revealed the resident had full cognitive abilities with a Brief Interview for Mental Status/BIMS score of 15/15 and needed some assistance with all care. On 3/18/2025 at 11:47 AM, Resident #38 was observed lying in bed. She said she had a feeding tube and showed her abdomen. There was a dressing dated 3/18/2025 at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow standards of practice for assessment, monitoring and dressing changes of a PICC (Peripherally Inserted Central Catheter inserted into a vein for the administration of intravenous (IV) medication and fluids) for one resident (Resident #39), of one resident reviewed for intravenous therapy. Findings include: Resident #39: On 3/18/25 at 10:00 AM, an interview was conducted with Resident #39 who answered questions and conversed in conversation. The Resident was lying in bed. The Resident was asked about his PICC line and the resident pulled up his sleeve to expose the PICC line with a clear dressing over top. The dressing was observed to not have a date of when it was last changed. The Resident was asked and reported the dressing had been changed but was unsure of the date. A review of Resident #39's medical record revealed an admission into the facility on 2/22/25 with diagnoses that included infection and inflammatory reaction due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the acquisition and administration of medications for two residents (Resident #34 and Resident #56) of eight residents reviewed for medication regimen review, resulting in seizures and hospitalization for Resident #34. Findings include: Resident #34: A review of Resident #34's medical record revealed an admission into the facility on 1/30/25 with diagnoses that included fracture of right clavicle and ribs and epilepsy. A review of the Minimum Data Set (MDS) assessment revealed a Brief Interview of Mental Status (BIMS) score of 6/15 that indicated severely impaired cognition. A review of Resident #34's medication orders and Medication Administration Record revealed the following: -For January 2025, the medication Fycompa 10mg, give 1 tablet by mouth at bedtime for seizures, was documented as not given on 1/30 and 1/31. Briviact 100mg, give 1 tablet by mouth every 12 hours for seizures, was documented as not given on 1/30 at 8pm, 1/31 at 8AM and 8PM. -For February 2025, the medication Fycompa 10 mg, give 1 tablet by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide meals per menu for four residents (Resident #1, Resident #17, Resident #24, Resident #26) of four residents reviewed during dining task, resulting in incomplete meals offered. Findings include: On 3/18/25, at 1:19 PM, Resident # 24 was in their room eating their lunch meal with the assistance of CNA E. There were two bowls; one with dry mashed potatoes and the other one had pureed tan food. CNA E was asked where the rice and vegetable were and CNA E offered, I think they pureed it all together with the chicken. There was no cake. CNA E was asked where the cake was and CNA E offered, he didn't get any cake. Resident #24 was unable to verbalize. On 3/19/25, at 9:00 AM, Resident #1 was resting in their bed with their eyes closed. Their breakfast meal was at their bedside. The meal consisted of two pieces of toast, 3 pieces of bacon and a cup of fluids. On 3/19/25, at 9:01 AM, a record review of the meal ticket on the tray revealed:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that residents were receiving fresh fluids at the bedside in a timely manner for one resident (Resident #11) of 18 residents reviewed including a Confidential Group of Residents, resulting in Residents having warm water with no ice. Findings Include: FACILITY A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #11 was admitted to the facility on [DATE] with diagnoses: Traumatic Brain Injury, Dementia, seizure disorder, schizophrenia and peripheral vascular disease. The resident needed some assistance with all care. On 3/19/2025 at 1:55 PM, several residents in the East hallway including Resident #11 did not have fresh water. Resident #11 had a Styrofoam cup on his bedside table dated 3/18/2025. The water was warm and there was no ice. The resident said he didn't know when the facility had provided the water. He said it was not fresh. On 3/19/2025 at 2:00 PM, the residents on the east hall were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to label, date and dispose of expired foods provided by the facility and label, date and dispose of residents' food brought in by outside sources, resulting in the potential for food borne illness. Findings include: On 03/18/25 at 09:00 AM, observations were made in the walk-in refrigerator and the walk-in freezer revealed: -a bag of frozen zucchini squash had no expiration date on it, no label was present on the bag with a received by or opened by date. -a can of french onion dip that had been opened, no open date or expiration date. -a package of hot dogs opened on 3/6/25 with no use by date. -a box of blueberries, a label on the box stated to use them by 3/13/25. -a box of tomatoes, a label on the box stated to use them by 3/11/25. -a box of celery, a label on the box stated to use them by 3/13/25. -a bag of onions, a label on the bag stated to use them by 1/21/25. These findings were verified with the dietary manager. On 03/18/25 at 09:45 AM, observations were made of the resident refrigerator/freezer that is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number MI00150900. Based on interview and record review, the facility failed to ensure that physician's orders were enacted for one resident (Resident #1) of 3 residents reviewed for a change of condition. Findings Include: Resident #1: A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #1 was admitted to the facility on [DATE] with diagnoses: enlarged heart, anxiety, depression, Barrett's Esophagus, GERD and debility. The MDS assessment dated [DATE] revealed the resident had full cognitive abilities with a Brief Interview for Mental Status/BIMS score of 14/15 and the resident needed some assistance with all care. A record review of the progress notes revealed Resident #1 was transferred to the hospital on [DATE] at 9:30 AM, with a change of condition related to low blood pressure 85/53, a rapid pulse rate 118 beats per minute, a rapid respiratory rate of 30 breaths per minute and very low oxygen saturation of 78% with use of oxygen via nasal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-07 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement comprehensive care plans for three residents (Resident #4, Resident #217, Resident #221) of 29 residents reviewed for comprehensive care plans resulting in the potential for unmet care needs, increased pain and pressure injury. Findings include: Resident #217 (R217): R217 was admitted to the facility on [DATE], is [AGE] years old and has diagnoses of weakness, anemia, hypertension, epilepsy and obstructive sleep apnea. On 04/30/24 at 11:01 AM, resident was observed laying in bed, nasal cannula in place and an oxygen concentrator beside the bed and functioning. R217 was asked if he is on oxygen all the time and R217 stated yes, even when they were at home prior to admission. On 04/30/24 at 02:59 PM, record review revealed that R217 did not have a care plan in place for the use of oxygen. On 04/30/24 at 03:00 PM, record review revealed a physicians order to start oxygen at 2L on 4/27/24. On 05/02/24 at 01:00 PM, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-07 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Numbers MI00137112, MI00139663, MI00140315, and MI00143170. Based on observation, interview and record review, the facility failed to ensure sufficient nursing staff to meet the needs of six residents (Resident #2, Resident #24, Resident #59, Resident #60, Resident #118 and Resident #167), of 11 residents reviewed for staffing, and a Confidential Group of Residents, potentially effecting all 62 residents who reside in the facility, resulting in staff verbalization of being unable to adequately provide timely care and/or supervision, residents' voicing frustration with long call light response times, a lack of supervision for residents' safety and the potential of unmet care needs. Findings include: Resident #2: On [DATE] at 2:46 PM, during the initial tour of the facility, Resident #2 was interviewed. The Resident was asked about concerns they had. The Resident reported not getting the help she needs to eat. The Resident indicated they would put the call light on and doesn't get…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1) Ensure proper labeling of medical supplies and eye drops, 2) Ensure that treatment carts contained dressing supplies, 3) Ensure that needles and prescription treatment medications were properly secured and 4) Ensure that narcotic medication was properly disposed of, in two of three medication carts, one of one medication rooms and two of two treatment carts reviewed for proper labeling of medications, storage and expired medication/supplies, resulting in the potential for a resident to receive medication or medical supplies with decreased efficacy, drug diversion, ingestion of medicated substances and inaccurate urinalysis results. Findings include: On [DATE] at 8:04 AM, an observation was made of the treatment cart in the Main Hall area that was not attended by a nurse, to be left unlocked and not secured. Nurse EE returned to the area. When queried about the unlocked treatment cart, the Nurse indicated the treatment cart should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-07 · tag F0847 — pattern
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On 04/30/24 at 04:32 PM, an interview with R44 was conducted about arbitration agreements at the facility. R44 was asked if they fully understood what an arbitration agreement was and if it was explained thoroughly to them before they signed it. R44 says they understand what arbitration agreements are and what they mean. R44 was asked if they knew that arbitration agreements were in every admission packet. R44 stated no and that most residents are not in the best shape (state of mind) when they come in to the facility and it should be explained better. R44 was asked if the arbitration agreement was thoroughly explained to them and R44 said no it wasn't. On 05/06/24 at 02:54 PM, an interview was conducted with R62. R62 was asked about the arbitration agreement they signed upon admission to the facility and if they understood what it was. R62 stated that they believed the arbitration agreement was about them having the right to refuse care. R62 was asked if the agreement was explained to them before they signed it. R62 stated that the arbitration agreement was not explained to them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure Infection Prevention and Control standards of practice were followed for Transmission- Based Precautions (TBP), resulting in the potential for the spread of infection, which could cause serious illness. Findings Include: FACILITY Infection Control On [DATE] at 3:00 PM, during a tour of the facility with Infection Prevention and Control/IPC Nurse JJ, it was identified that several rooms with Enhance Barrier Precautions in place had expired hand sanitizer dated expired on 3/2024 and 11/2023 and one was empty. Also during the tour, the residents on the North Hall had clearly identified precautions in place with available Personal Protective Equipment/PPE, however on the East hall, some rooms with several residents sharing the room had Contact precautions on the door with no indication for which resident was in precautions. The signs did not clearly indicate the necessary PPE needed to care for the residents. For those residents needing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-07 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that a safe environment was maintained, with call lights accessible to residents and that an oxygen tank was stored properly for four residents (Resident #4, Resident #12, Resident #24, and Resident #44) of five residents reviewed for safe and sanitary environment and four residents reviewed for respiratory care, resulting in residents' feeling of frustration, the inability to call for assistance, and the potential for unmet care needs. Findings include: Resident #4: On 4/30/24 at 10:49 AM, a review of Resident #4's medical record revealed an admission into the facility on 2/18/22 with diagnoses that included delusional disorders, dementia, psychotic disorder, post-traumatic stress disorder (PTSD), and mood disorder. A review of the Minimum Data Set (MDS) assessment revealed a Brief Interview of Mental Status score of 6/15 that indicated severely impaired cognition, was independent in eating and toileting hygiene and needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-07 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that an annual review for mental disorder, intellectual disability or a related condition was completed with Level II Evaluation documentation for one resident (Resident #4) of three residents reviewed for mental disorder screening, resulting in the potential for services and care planning of Level II determination and recommendations not being implemented and a lack of emotional or mental health needs not met. Findings include: Resident #4: On 4/30/24 at 10:49 AM, a review of Resident #4's medical record revealed an admission into the facility on 2/18/22 with diagnoses that included delusional disorders, dementia, psychotic disorder, post-traumatic stress disorder (PTSD), and mood disorder. A review of Resident #4's ARR (Annual Resident Review-Form DCH-3877), dated 4/19/23, revealed the Section II-Screening Criteria that indicated the person has a current diagnoses of Mental Illness and Dementia and received treatment for Mental Illness and Dementia, routinely received one or more prescribed antipsychotic or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-07 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a baseline care plan within 72 hours from admission for one resident (Resident #221) of 29 residents reviewed for baseline care plans, resulting in the potential for unmet care needs and social isolation. Findings include: Resident #221 (R221): R221 was admitted to the facility on [DATE], is [AGE] years old and has diagnoses of hypertension, dementia, Alzheimer's disease and rheumatoid arthritis. On 04/29/24 at 10:30 AM, R221 was observed sleeping in bed, dressed appropriately in pajamas, their hair was messy and there was a smell of urine noted in the room. On 04/30/24 at 09:59 AM , R221 was observed in bed eating breakfast, wearing appropriate clothing, their hair was messy and there was a smell of urine in the room. On 04/30/24 at 10:16 AM, a Wanderguard was observed on the right foot of R221. R221 was interviewed about why they have the Wanderguard on their foot. R221 stated they were unaware of why they have the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number MI00143170. Based on observation, interview and record review, the facility failed to review and revise care plans with resident changes to ensure interventions necessary for care and services were provided for one resident (Resident # 56) of 29 residents reviewed for care plans, resulting in the potential for unmet care needs. Findings Include: Resident #56: Accidents On 4/29/2024 at 12:15 PM during a tour of the facility, Resident #56 was observed lying in bed, alert and talkative. Her bed was in a very low position near the floor. Her lunch tray was present and sitting on the bedside table, which was positioned much higher than the resident's height in the bed. Resident #56 was observed attempting to roll over in bed to reach her tray that was on the bedside table. She couldn't reach it and continued to lean over and reach up in an attempt to reach the tray. A staff member was notified in the hallway that the resident needed assistance. A record review of the Face sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that interventions were in place to prevent facility-acquired pressure ulcers for one resident (Resident # 56) of four residents reviewed for pressure ulcers, resulting in Resident #56 developing two facility-acquired pressure ulcers. Findings Include: Resident #56: Pressure Ulcer/Injury On 4/29/2024 at 12:15 PM during a tour of the facility, Resident #56 was observed lying in bed, alert and talkative. Her bed was in a very low position near the floor. The resident was asked if she had any wounds and said yes and pointed at her feet. A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #56 was admitted to the facility on [DATE] with diagnoses: heart failure, diabetes, atrial fibrillation, hypertension, depression, arthritis, obesity and history of falls. The MDS assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 2/15. A record review of the progress notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the maintenance and removal of a Percutaneuous Endoscopic Gastrostomy (PEG) Tube for one resident (Resident #59) of one resident reviewed for PEG Tubes, resulting in unmet care needs and feelings of hopelessness. Findings include: Resident #59 (R59): R59 is [AGE] years old, was admitted to the facility on [DATE] with diagnoses of Guillain-Barre syndrome, acute respiratory failure, dysphagia, heart failure and hypertension. On 04/29/24 at 02:07 PM, R59 was observed laying in bed, watching TV, eating snacks and drinking a pop. R59 was asked about their PEG Tube and if there were any plans for removal since they were on a regular diet now and not utilizing it. R59 stated that the tube was supposed to come out but that someone in the facility dropped the ball and no one scheduled transportation for the appointment for removal. R59 stated that now it might be June before the PEG tube is removed. R59 was asked how long they had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-07 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure proper communication and documentation of hospice services for two residents (Resident #38, Resident #221) of three residents reviewed for hospice services, resulting in the absence of progress notes, assessments and care plans in the medical record. Findings include: Resident #221 (R221): R221 was admitted to the facility on [DATE], is [AGE] years old and has diagnoses of hypertension, dementia, Alzheimer's disease and rheumatoid arthritis. R221 is receiving hospice services as of 03/15/24. On 04/30/24 at 09:59 AM , R221 was observed in bed eating breakfast, wearing appropriate clothing, their hair was messy and there was a smell of urine in the room. R221 was asked if they were on hospice services at the facility. R221 replied yes and continued to eat breakfast R221 was asked if anyone from the hospice company came to visit them. R221 replied that they believe people from hospice come to visit them but they are unsure when they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-05-07 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that the required posting of daily nurse staffing was accurate and updated, resulting in a lack of accurate documentation of daily staffing and a lack of accurate accessible staffing information availability to all 62 residents residing in the facility, residents' representatives, staff, and visitors. Findings include: On 5/2/24 at 3:03 PM, an interview was conducted with Scheduler/CNA Supervisor Q regarding the required nurse staffing hours postings. Postings for 4/29/24, 4/30/24 and 5/1/24 were reviewed with the Scheduler of the number of CNA's that were indicated on the postings. The Scheduler indicated that the CNA's in the office were counted in the postings but did not have an assignment and would pick up on the floor when tasks were needed to be completed. When questioned if on 5/1/24 the CNA did direct resident care, the Scheduler stated, No, they did not. The Scheduler indicated that they did not have assignments on the floor and helped out when needed or took an assignment when there was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to THE ORCHARDS MICHIGAN — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 51.9+0.1 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 1 of 51.7-0.7 vs chain
Quality measures 5 of 53.4+1.6 vs chain
The other 14 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
WHITE LAKE HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/31/2024
APPLEFIELD, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/31/2024
GAMBLE, BECKYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/31/2024
SIGNET HEALTHCARE CONSULTANTS LLCOrganizationADP OF THE SNFsince 12/31/2024
GUTMAN, ISAACIndividualADP OF THE SNFsince 12/31/2024
HOFFMAN, ALEXANDERIndividualADP OF THE SNFsince 12/31/2024
KORNFELD, ROBERTIndividualADP OF THE SNFsince 12/31/2024
TAUB, JACOBIndividualADP OF THE SNFsince 12/31/2024

CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.3M
Net patient revenuemost recent cost report
-10.8%
Operating marginrevenue minus expenses
$153K
Related-party expense2% of expenses
Who pays — share of resident-days
Medicaid 70%Medicare 4%Other / private 26%

About 70% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $153K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$312per resident / day
operating cost
$9,484per month
≈ monthly operating cost
$282per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235654. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next