The Orchards at Roseville
25375 Kelly Road, Roseville, MI 48066 · For profit - Corporation · 169 certified beds · (586) 773-6022 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0602), cited Mar 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.5% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.1% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.5% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.2% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 9.4% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 13.8% | 19.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 95.7% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.0% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 12.8% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.0% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.7% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 50.5% | 79.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 21.9% | 24.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 16.2% | 11.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.75 | 1.84 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.10 | 1.64 | 1.80 | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
59.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 66 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 26.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 41 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 66% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 59.4%CMS range 47.0–69.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.3%CMS range 8.0–15.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 26.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 21.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 26.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 32.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 7.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 3.4–10.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 169 beds and averages 119.3 residents a day — about 71% occupied, or roughly 50 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.14 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.09 hrs/resident/day on weekends vs 3.78 on weekdays — 18% thinner on weekends. RN hours go from 0.50 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
51 citations, most serious first. The 10 most serious are shown; the remaining 41 are one tap away and print in full.
- Potential for harm · F2026-06-04 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to maintain the dumpster area in a clean manner. This deficient practice had the potential to affect all residents in the facility. Findings include: On 06/02/2026 at 11:30 AM, the facility's 2 exterior trash dumpsters were observed. There was a buildup on the ground behind the dumpsters, of various items such as disposable gloves, straws, cups, paper, pieces of cardboard, water bottles, plastic bags, leaves and sticks. On 06/03/2026 at 9:50 AM, Maintenance Supervisor I was queried about the maintenance of the exterior dumpster area and stated that Maintenance was responsible for keeping the area clean but provided no further explanation. On 06/03/2026 at 2:40 PM, review of the facility's undated policy Physical Plant Exterior Maintenance noted: 1. Clean the building's exterior and grounds of all trash, rubbish, debris, unused equipment/furniture, in addition to periodic cleaning of problem areas.
- Potential for harm · Fcited before2026-06-04 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain general cleanliness and repair of the premises. This resulted in an increased potential for contamination, potentially affecting all residents. Findings Include: On 06/02/2026 at 11:28 AM, a ceiling tile located in the hallway right outside the basement boiler room, was observed with water damage across the entire 2'x4' ceiling tile. The ceiling tile was bulging downward and was stained with a large ring of a black, mold-like substance. On 06/03/2026 at 10:30 AM, Maintenance Supervisor I was queried about the water damaged ceiling tile. Maintenance Supervisor I confirmed the water damaged ceiling tile. Maintenance Supervisor I stated there was a leak somewhere above the ceiling tile. Maintenance Supervisor I stated an outside repair company had been out to look at the leak but was unable to repair it. Maintenance Supervisor I provided no further information regarding a plan going forward for repairing the leak. Maintenance Supervisor I removed the stained ceiling tile, which crumbled into several pieces while being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-04 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a homelike environment for five residents (R13, R59, R93, R129, and R130) out of 25 reviewed for homelike environment, in the 1st floor dining and shower rooms and the 2nd floor shower room. Findings include: On 06/02/2026 at 10:35 AM, the 1st floor South shower room was observed with black mildew in the corners of the shower area. On 06/02/2026 at 10:40 AM, the 1st floor North shower room was observed with black mildew along the bottom wall tiles and in the grout in between the tiles. On 06/02/2026 at 10:50 AM, Resident 93 (R 93) was observed sitting in a chair in the hallway directly outside their room. When R 93 stood up, the chair was observed with 2 large tears in the vinyl of the seat cushion, and foam padding was exposed. The surface of the seat cushion was not smooth and easily cleanable. 06/02/2026 at 9:27 AM, Resident 13 (R 13) reported the shower rooms need to be replaced and that they are old. On 06/02/2026 at 12:09…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to apply a supportive right wrist brace for one resident (R130) out of one reviewed for supportive devices. Findings include:A review of the medical record revealed R130 was admitted into the facility on 5/26/2026 with the following medical diagnoses, Repeated Falls and Muscle Weakness. A review of the Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 13/15, indicating an intact cognition. R130 also required staff assistance with bed mobility and transfers. A review of the physician's order revealed the following, Ordered: 5/27/2026 .Right Wrist Brace .Active.On 06/02/2026 at 2:05 PM, R130 was observed in the hallway with no right wrist brace observed in use.On 06/03/2026 at 9:36 AM, R130 was up in their wheelchair and eating breakfast. No right wrist brace was observed in use.On 06/03/2026 at 12:00 PM, R130 was asked about the right wrist brace and stated they have not worn it in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-04 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 3014173. Based on interview and record review, the facility failed to provide adequate and timely pain management for one (R126) of three residents reviewed for pain. Findings include:A review of an Intake called into the State Agency revealed the complainant reported they were admitted into the facility for rehabilitation following a hip fracture with surgical repair. The complainant indicated they were not provided with pain medication for up to 48 hours and when they inquired about their pain medication they were told it was on back order. A review of the medical records for R126 revealed they were admitted to the facility on [DATE] and discharged on 05/08/26 with diagnoses that included Displaced Intertrochanteric Fracture of Right Femur. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated the resident's cognition was intact. A review of R126's physician orders revealed an order for Oxycodone (narcotic pain medication) 5 milligrams (mg) four times daily as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2673919.Based on interview and record review, the facility failed to notify the guardian of a change in condition for one resident (#702) out of one resident reviewed for a change in condition. Findings include:It was reported to the State Agency that the facility failed to notify the guardian that R702 had been sent to the hospital. A review of the clinical record revealed R702 was initially admitted to the facility on [DATE] and readmitted on [DATE]. R702's diagnoses included Chronic Obstructive Pulmonary Disease, Hypertensive Heart Disease and Chronic Respiratory Failure. R702 has a legal guardian who makes their decisions. Further review of the clinical record revealed on 10/29/25, R702 was sent to a vascular doctor's appointment outside the facility. At the doctor's appointment, R702 complained of chest pain and was sent 911 to the hospital. There was no documented communication in the clinical record regarding R702 being sent to the hospital. On 11/20/25 at 3:15 PM an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2638560. Based on interview and record review, the facility failed to ensure one resident (R700) did not receive discontinued medications out of two reviewed for unnecessary medications. Findings include: A review of the Electronic Medical Record (EMR) revealed R700 was originally admitted on [DATE]. Diagnoses included Fibromyalgia, and schizoaffective disorder. Further review revealed a Brief Interview for Mental Status score of 13/15 which indicated intact cognition. A review of the physician's orders revealed an order on 9/22/25 to discontinue Ultram (Tramadol-pain medication) once Norco (narcotic pain medication) arrives from pharmacy. The Norco arrived on 9/22/25 however the Tramadol was not discontinued. A review of the September 2025 medication administration record showed the Tramadol was administered on the following dates 9/24/25, 9/29/25, 10/1/25, 10/2/25, and 10/3/25, and the Norco was administered on: 9/23/25, 9/26/25, 10/1/25, 10/2/25, 10/4/25, and 10/5/25. R700…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2623867.Based on observations, interview, and record review the facility failed to provide wound care as ordered for one sampled resident (R701) of three reviewed for wound care. Findings include: A review of the complaint summary noted, Today (9/18/24) [R701] was seen by [R701's] wound care providers (that [R701] sees every other week) and [R701's] dressings were dated 09/12/2025.On 9/28/25 at 10:24 AM, R701 was observed in their room lying in bed. R701 feet were observed wrapped and dated 9/28/25 and in heel protector boots. R701 was asked about their wound care and offered no complaints. A review of R701's medical record wound consultation noted, 9/18/2025 . Bandage not changed for six days-dated 9/12 !! Not appropriate! A review of R701's treatment record noted. Order: apply betadine and dry dressing to left medial heel. every day shift every 2 day(s) for protection maintain bil (bilateral) heel elevation while in bed. Blank without documentation were September12th, 14th,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-10 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: MI00153342. Based on observation, interview, and record review, the facility failed to ensure coordination of care between the facility and hospice services, implement a plan of care regarding hospice services, and ensure a signed agreement between all hospice entities and the facility was obtained for three (R's 303, 304 & 305) of three residents reviewed for quality of care. Findings include: R303 On 6/10/25 at 10:39 AM, R303 was observed laying back in a chair in the community room. An interview could not be conducted with the resident due to their cognitive impairment. A review of the medical record revealed R303 was admitted to the facility on [DATE], with a readmission date of 12/29/22 and diagnoses that included: Alzheimer's disease and vascular dementia. A Minimum Data Set (MDS) assessment dated [DATE] documented severely impaired cognition for R303. R303 was dependent on staff for all Activities of Daily Living (ADLs). A review of a hospice document revealed R303 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-30 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake number MI00151441. Based on observation, interview, and record review, the facility failed to maintain a safe, sanitary, comfortable environment for one of one resident (R32), six confidential group residents, with the potential to affect the remaining 107 residents residing at the facility. Findings include: R32 On 4/28/25 at 10:45 AM, R32 was interviewed and asked about their satisfaction with the care and services they were receiving at the facility. R32 indicated every time they received a shower in the 100 south unit shower room, the shower filled up with water and leaked out the door into the hallway. R32 further indicated that because of the large amount of water, the shower room floor could become very slippery. R32 stated, It's not safe. A review of R32's electronic medical record (EMR) revealed that R32 was admitted to the facility on [DATE] with diagnoses that included Seizures, Schizophrenia, and Dementia. R32's most recent minimum data set assessment (MDS) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 41 citations
- Potential for harm · E2025-04-30 · tag F0924 — patternPut firmly secured handrails on each side of hallways.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure all corridor areas used by residents were provided with safe and secure handrails. This deficient practice has the potential to affect all 115 residents who are independently ambulatory with, or without an assistive device, and residents who were able to self-propel in their wheelchairs living in the facility. Findings include: An initial observation of the 2nd floor was completed on 4/28/25 at approximately 12:00 PM. During this observation residents with cognitive impairment were observed walking in the hallway using the handrails as well as residents were using the rails to move around in their wheelchairs. The end caps for the handrails were missing with sharp areas of the handrails exposed in multiple areas throughout the 2nd floor hallway. There were 2 end caps missing near the elevator, near the doorways of rooms 218, 221, outside the unit manager's office. Throughout the survey multiple follow-up observations were completed on 4/28/25, 4/29/25 and 4/30/25 to confirm the initial observation. An interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to offer a mirror of appropriate height visible from a wheelchair level to perform their shaving/grooming for one of one resident (R83) reviewed for accommodation of needs. Findings include: R83 R83 was recently admitted to the facility after hospitalization on 3/19/25. R83's admitting diagnoses included recent left above knee amputation, Chronic Obstructive Pulmonary Disease (COPD), and peripheral vascular disease. Based on the Minimum Data Set (MDS) assessment dated [DATE], R83 had Brief Interview for Mental Status (BIMS) score of 15/15, indicative of intact cognition. An initial observation was completed on 4/29/25 at approximately 7:55 AM. R83 was in their bed. R83 had a wheelchair, parked next to their bed. An interview was completed during this observation. R83 was asked about their care and if they had any concerns. R83 reported that they were unable to stand up because of their recent amputation and they used their wheelchair. They added they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility failed to update a care plan timely on transfer (from one surface to anther) ability based on the comprehensive assessment for one (R10) of one resident reviewed for care plans. Findings include: R10 R10 was originally admitted to the facility on [DATE]. R10 had a recent admission to hospital and they were recently readmitted back to the facility on 3/23/25. R10's admitting diagnoses included heart failure, end stage renal failure, conversion disorder with seizures, and protein calorie malnutrition. Based on the Minimum Data Set (MDS) assessment dated [DATE] R10 had a Brief Interview for Mental Status (BIMS) score of 13/15, indicative of intact cognition. Review of R10's care plan revealed that R10 needed a mechanical/total body lift with 2-person for their transfers. During an observation completed on 4/29/24 at approximately 3 PM, Certified Nursing Assistant (CNA) H was observed transporting R10 in a shower chair from room to the shower room.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident showers were provided as scheduled for two residents (R18, R59) of six reviewed for care completions and documentation. Findings include: R18 On 04/28/25 at 1:49 PM, R18 reported they had not received their shower one day last week, Tuesday 04/22/25. A review of the record for R18 revealed R18 was admitted into the facility on [DATE]. Diagnoses included Stroke, Mood Disorder and Chronic Pain. The Minimum Data Set (MDS) assessment dated [DATE] documented intact cognition with a 13/15 Brief Interview for Mental Status score, and R18 required substantial/maximal assistance of staff for showers/bathing, upper and lower body dressing, and R18 was dependent for personal and toileting hygiene and transfer. A review of the April 2025 shower/bathing task in the Electronic Medical Record (EMR) documented bathing was Monday and Thursday between 7:00 PM and 7:00 AM. The documentation which did not correspond with the designated shower days…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the medications acyclovir (treatment for viral infections) and mupirocin ointment (treatment for skin lesions) as ordered, for one resident (R26) of five reviewed related to medication administration. Findings include: On 04/28/25 at 2:10 PM, R26 reported they had not been consistently treated for their urinary tract infections and impetigo (reddish itchy sores, often around the nose and mouth which may rupture, ooze, and then crust). R26 reported they had not refused any treatments for these conditions. R26 was observed to have two raised areas about the size of a pencil eraser on the forehead. Both were pink in color and one had a scabbed ring around the base. R26 reported the areas itched and had needed to scratch them. On 04/28/25 at 3:04 PM, Licensed Practical Nurse (LPN) C was asked about potential causes of missed medications and reported some history of difficulty with getting medications from the pharmacy and resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-30 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure, insulin and eyedrops were dated when opened, expired insulin discarded, in three of four medication carts and tuberculin was dated when opened and the refrigerator temperature was maintained within normal limits in one of three medication rooms. Findings include: On 04/29/25 at 9:45 AM, the second floor north front medication cart was observed with Licensed Practical Nurse (LPN) B. The cart contained a Lispro insulin pen dated opened 03/16/25. On 04/29/25 at 10:08 AM, the second floor back cart was reviewed with LPN D. A timolol brimonidine eye dropper was out of the box, open and not dated when opened. On 04/30/25 at 12:43 PM, the first floor north front cart was reviewed with LPN C. A Lantus insulin vial was not dated when opened and an Aspart insulin pen was not dated when opened. Three additional insulin pens were undated and undetermined (no plastic wrapper/seal in place) if opened and used. Three of the insulin pens in the cart were stored without the cap on. On 04/30/25 at 12:54 PM, the one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100148727. Based on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable, home-like environment for one (R704) of three residents reviewed for environmental concerns. Findings include: Review of the facility record for R704 revealed an admission date of 11/30/24 with diagnoses that included Metabolic Encephalopathy, Sepsis and Urinary Tract Infection. R704 was discharged to another facility on 12/06/24. On 01/08/25 at 12:30 PM, R704's former room (room [ROOM NUMBER]) was inspected. The bathroom sink had been caulked along the length of the top and side contact with the wall. This caulk line was broken along the entire length and had the appearance of the sink coming away from the wall. There were multiple holes in the wall with exposed drywall adjacent to the toilet where a toilet paper holder had been removed and not repaired. The heat register on the wall under the windows of the bedroom area was missing the cover plates of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake M100148727. Based on interview and record review, the facility failed to complete an initial skin assessment and place initial wound care orders for one (R704) of three residents reviewed for wound care services. Findings include: Review of the facility record for R704 revealed an admission date of 11/30/24 with diagnoses that included Metabolic Encephalopathy, Sepsis, and Urinary Tract Infection. R704 was discharged to another facility on 12/06/24. Review of R704's admission Note dated 11/30/24 documented, Patient received on unit at 1800 (6 PM) alert and oriented x 2-3, stage 4 (Full thickness tissue loss with exposed bone, tendon or muscle. Slough or eschar may be present on some parts of the wound bed. Often includes undermining and tunneling) wound reported on buttock . There was no initial skin assessment, treatment orders, or documentation of wound care provided from 11/30/24 to 12/3/24. Review of the physician orders dated 12/3/24 revealed wound care orders for the sacrum and bilateral buttocks, Cleanse with NS (normal saline)/wound cleanser,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00148164. Based on interview and record review, the facility failed to implement interventions to reduce the risk for elopment for one resident (R700) of one reviewed for elopement, resulting in a R700 eloping out fire door to the front of the building and walking to the corner. Findings include: On 11/12/24, a facility reported incident submitted to the State Agency was reviewed and indicated R700 had exited the facility on 11/12/24 at 4:15 AM. Door alarms had alerted staff someone had opened door and possibly left the building. R700 was found outside of the building after setting off alarms and leaving through a fire door. On 11/21/24 the medical record for R700 was reviewed and revealed the following: R700 was admitted to the facility on [DATE] with the diagnoses of dementia, hypertension, hyperlipidemia, insomnia, and diabetes mellitus. A review of the minimum data set assessment (MDS) dated [DATE], R700 brief interview of mental status assessment indicated a score of 6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: MI00145649 Based on interview and record review, the facility failed to ensure an allegation of abuse was immediately reported to the State Agency (SA) for one resident (R902) of one resident reviewed for abuse. Findings include: A review of intake: MI00145649 revealed the following, [R902] was at a dialysis appointment today and she called police due to one of her caretakers assaulting her. The caretaker's name is [Certified Nursing Assistant (CNA) A .] A review of R902's medical record revealed they were initially admitted into the facility on 3/7/24 with diagnoses that included Chronic Respiratory Failure with Hypoxia, Heart Failure, End Stage Renal Disease, and Schizoaffective Disease. The medical record revealed R902 was cognitively intact and required one person assistance for bathing, bed mobility and toilet use. A review of the police report dated 7/12/24 from the local police agency where dialysis occurs revealed the following: .met with caller who was identified as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake: MI00145702 Based on observation, interview, and record review the facility failed to consistently complete and document ordered wound care treatment, and timely implement treatment interventions for one Resident (R901) of one resident reviewed for pressure ulcers. Findings include: A review of Intake MI00145702 revealed the following, .the facility isn't getting the resident out of bed or turning him, so [they are] concerned that the bed sores are no longer healed and could potentially be getting worse . On 7/23/24 at 9:38 AM, R901 was observed lying in bed on their back, head elevated, feet flat on the mattress. R901 was asked if they ever get repositioned and they stated, No. There were no pillows or wedges observed in the resident's room. A review of R901's medical record revealed that they were admitted into the facility on 3/4/22 with diagnoses of heart failure, dementia, and gastrotomy status. The medical record revealed R901 was moderately cognitively impaired and required extensive assistance for bed mobility. A review of the Progress Notes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-02 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00145171. Based on observation, interview, and record review, the facility failed to ensure resident rooms and shower rooms were maintained in a homelike/sanitary manner for four residents (R1, R111, R89, R87) of four whose environment was reviewed. Findings include: On 07/02/24 at 8:25 AM, an odor of urine was noted at the middle to end of the low north hall. The shower was observed to have a wet washcloth on the floor at the doorway, two upside down loose tiles in the left corner and black spots from pin to pencil eraser size (which appeared to be mildew or black mold), along the base tiles along the back and sides of the shower area. A larger golf ball size area of the black mildew like substance was noted on the right side base tiles. The two curtains which hung across the entry to the shower area had the similar black mold like substance continuously along the bottom seam and up the curtains around two to three inches in places. The floor threshold for room the room of R89…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-02 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00145171. Based on observation, interview, and record review, the facility failed to ensure care needs and or incontinence care was provided for nine residents (R105, R87, R71, R95, R48, R34, R22, R1, R2) of 13 reviewed for activities of daily living (ADLs). Findings include: On 07/02/24 at 8:25 AM, an odor of urine was noted at the middle to end of the low north hall. R105 On 07/02/24 at 9:55 AM, R105 reported the facility needs more help because they wait a long time to get to get cleaned up when they are wet and soiled. At 12:23 PM, R105 was observed to be slouched over to the left side of the bed asleep. R105 reported they were wet with urine and had put their light on and no one came and must have fallen asleep. R105 did not recall the time they were last checked. At 2:32 PM, R105 was observed to be slouched to the left in bed asleep. A record review for R105 reveals that R105 was admitted to the facility on [DATE] with a diagnosis of acute respiratory failure. Further record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to MI00137527. Based on observation, interview, and record review, the facility failed to maintain the kitchen, equipment, and the first floor resident refrigerator in a sanitary manner. This deficient practice had the potential to affect all residents that consume food from the kitchen. Findings include: On 3/18/24 at 10:00 AM, in the 1 South resident refrigerator, there was an undated food container of corned beef, an undated bag with tuna salad and 2 foil wrapped sandwiches, an undated chef salad, and an orange liquid pooled at the bottom surface of the refrigerator. According to the facility's policy Food From Outside Sources dated 12/28/17, 2. All food brought in must be .labeled with the resident's name and date the food was processed/cooked and the date it is to be discarded . On 3/18/24 at 11:30 AM, the 2nd floor ice machine was observed with a black mold-like substance along the bottom edge of the ice chute. According to the 2017 FDA Food Code section 4-602.11 Equipment Food-Contact Surfaces and Utensils, (E) Except when dry cleaning methods are used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-19 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains in part to Intakes MI00237527 and MI00139246. Based on observation and interview, the facility failed to maintain a clean, safe environment, in multiple resident rooms and bathrooms. Findings include: On 3/18/24 between 9:45 AM-10:30 AM, during a tour of the facility with Maintenance Supervisor K, the following items were observed: room [ROOM NUMBER]- Bathroom ceiling vent cover dusty, toilet riser rusty, stained ceiling tiles, missing ceiling tiles room [ROOM NUMBER]- The bathroom ventilation system was non functional. This was tested by placing a toilet tissue square against the ventilation grate. There was no suction observed, and the toilet tissue did not suction to the vent grate. Maintenance Supervisor K confirmed the vent was non-functional and stated he was unaware of any issues. 1 North Shower room- There were numerous missing and cracked floor tiles. Maintenance Supervisor K provided no explanation. room [ROOM NUMBER]- There were large areas of torn wallpaper, and a dusty…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake: MI00140563. Based on interview and record review, the facility failed to honor a resident's right to smoke for one sampled resident (R211) of two residents reviewed for smoking. Findings include: A review of Intake MI00140563 revealed the following, The DON (Director of Nursing) lied to the physician and told the physician the resident was unsafe to go on an LOA (leave of absence) alone. This was not a true statement, resident was independent and was previously going on LOAs alone per PT (physical therapy) and physician. The DON was upset because the resident was smoking outside on the premises and took [their] rights away. When the resident tried to explain that [they] had an appointment scheduled the DON forced [them] and documented it as being an AMA (against medical advice). No paperwork was signed, the resident called the facility multiple times trying to return and the DON would not let [them]. A review of R211's medical record revealed that they were admitted into the facility on 9/6/23 with diagnoses that include Heart Failure, Diabetes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-19 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake M100141520 and MI00137527. Based on interview and record review, the facility failed to prevent the misappropriation of resident funds by a staff member for one (R61) of six residents reviewed. Findings include: Review of the facility record for R61 revealed an admission date of 04/03/23 with diagnoses that included Rheumatoid Arthritis, Chronic Obstructive Pulmonary Disease and Osteoarthritis. The Minimum Data Set (MDS) assessment dated [DATE] included a Brief Interview for Mental Status (BIMS) score of 13/15 indicating intact cognition. On 03/17/24 at 10:32 AM, R61 was interviewed in their room. R61 reported that on 12/02/23 they had given Certified Nurse Assistant (CNA) G their bank card and asked them to withdraw two hundred dollars from the ATM for them. R61 stated that CNA G had withdrawn money for them multiple times and that they trusted them and they would give CNA G a ten dollar tip for the assistance. R61 reported that after CNA G gave them the two hundred dollars they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: MI00137527. Based on observation, interview and record review, the facility failed to report allegations of abuse to the State Agency (SA) within required regulatory timeframe's for one sampled resident (R3) of four residents reviewed for abuse. Findings include: On 3/17/24 at 10:13 AM, R3 was observed lying in bed and asked about their stay in the facility. They explained that they had been punched in the stomach by a facility staff member approximately 5-6 weeks ago however, they had not seen that staff member since. A review of R3's medical record revealed that they were admitted into the facility on [DATE] with diagnoses that include Post-Traumatic Stress Disorder (PTSD), Depression, and Chronic Pain Syndrome. Further review of R3's medical record revealed that the resident was cognitively intact, and required extensive to total dependence with Activities of Daily Living. Further review of the medical record revealed the following progress notes: 12/28/2023 16:56 (4:56pm)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-19 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: MI00137527. Based on observation, interview, and record review, the facility failed to operationalize policies and procedures and thoroughly investigate an allegation of abuse for one resident (R3) of four residents reviewed for abuse. Findings include: On 3/17/24 at 10:13 AM, R3 was observed lying in bed and asked about their stay in the facility. R3 explained that they had been punched in the stomach by a facility staff member approximately 5-6 weeks ago. R3 explained that they believed that there was another resident who also disclosed that the same staff member had become physical with them as well. A review of R3's medical record revealed that they were admitted into the facility on [DATE] with diagnoses that include Post-Traumatic Stress Disorder (PTSD), Depression, and Chronic Pain Syndrome. Further review of R3's medical record revealed that the resident was cognitively intact, and required extensive to total dependence with Activities of Daily Living. Further review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intakes: MI00137973, MI00143112, MI00143340, MI00237527, and MI00139246. Based on observation, interview and record review the facility failed to ensure provide timely response to (activities of daily living) ADL needs was provided and or documented for three residents (R88, R91, R27) of three reviewed for services. Findings include: R88 On 03/17/24 at 1:25 PM, R88 was observed to be in bed and dressed in a hospital style gown. The head of the bed was up around 45 degrees and R88 leaned toward the right side of the bed. Attempts to sit more up right were not observed. R88 reported they had a history of stroke and right sided weakness. R88 further reported along with their visitor they were not getting changed timely and at times it would be more than an hour once they asked to be changed. R88 also reported there had been times they received a bed bath instead of their preferred shower in the shower room and that it was due staffing. On 03/17/24 at 4:37 PM, R88 was observed to bed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00137527 and MI00141187. Based on observation, interview and record review, the facility failed to provide and or document wound care treatment for two sampled residents (R72 and R160) of five residents reviewed for skin management. Findings include: R72 On 3/17/24 at 8:49 AM, R72 was observed lying in bed and asked about their stay in the facility, and the care received for their pressure ulcers. R72 explained that they have a wound on their hip that isn't healing, and that wound care treatment is completed every other day. A review of R72's medical record revealed that they were admitted into the facility on [DATE] with diagnoses that included with diagnoses that Hemiplegia and Hemiparesis following Cerebral Infarction, Diabetes, Anxiety, and Hypotension. Further review revealed the resident was cognitively intact and required extensive with Activities of Daily Living. Further review of R72's medical record revealed the resident has a left hip chronic stage IV (four) pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to ensure restorative care was provided and documented for three residents (R88, R91, R27) of three reviewed for services. Findings include: R88 On 03/17/24 at 1:25 PM, R88 was observed to be in bed and dressed in a hospital style gown. The head of the bed was up around 45 degrees and R88 leaned toward the right side of the bed. Attempts to sit more up right were not observed. R88 reported they had a history of stroke and right sided weakness and had some physical therapy but due to insurance it was discontinued and there had been subsequent delays in getting therapy started again. R88 was not observed to be out of bed or dressed in clothes during the three days of the survey. On 03/18/24 at 11:26 AM, Physical Therapist (PT) J reported therapy had been waiting on authorization for a while and had just done an evaluation on 03/12/24. R88 was then referred to restorative pending authorization for more visits. The last documented physical therapy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-19 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to label and date tuberculin vials when opened in three of three medication rooms and inhalers in three of four medication carts. FIndings include: On 03/18/24 at 9:17 AM, in the south unit medication cart, a fluticasone/salmeterol inhaler for R63 was not dated when opened and did not have a resident identifier on the inhaler. On 03/18/24 at 9:54 AM, in the north middle medication cart, an Incruse inhaler for R41 had no name or date on the actual inhaler and a fluticasone/salmeterol inhaler for R59 did not have a date opened on the actual inhaler. On 03/18/24 at 10:24 AM, in the north front medication cart, a Trelegy inhaler for R49 did not have a resident identifier nor a date opened on the inhaler and a fluticasone/salmeterol inhaler for R19 was not dated when opened on the box nor the inhaler. A resident identifier was not on the acutal inhaler. On 03/18/24 at 10:31 AM, the one north med room refrigerator was observed with the unit manager and two tuberculin vials were not dated when opened on the box nor the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-19 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake MI00137527. Based on observation, interview and record review, the facility failed to provide resident food preferences for two (R96, R261) of six residents reviewed. Findings include: R96 Review of the facility record for R96 revealed an admission date of 09/01/23 with diagnoses that included Diabetes Mellitus with Diabetic Neuropathy, Morbid Obesity and Hypertension. On 03/17/24 at 9:53 AM, R96 reported that they are diabetic and they receive large amounts of carbohydrates. The breakfast meal ticket was observed to indicate prefers sugar free condiments; large portions of protein, smaller portions of starches. The breakfast tray was observed to have oatmeal which was served with sugar already poured into it, three french toast sticks with powdered sugar and syrup which R96 indicated was not sugar-free. R96 stated that they often do not receive requested alternate menu items such as salads and instead receive grilled cheese sandwiches. Review of R96's care plan dated 01/03/24 revealed a Focus area addressing nutritional risk which included the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake MI00137527. Based on observation and record review, the facility failed to clean multi-use equipment between resident use or perfrom hand hygeine during meal services for one resident (R106) of one reviewed for mutiuse equiment . Findings include: On 3/18/24 at 9:00 AM, Nurse B did not clean the Electronic Wrist Blood Pressure/Pulse machine after use with R21. On 3/18/24 at 9:35 AM, Nurse B did not clean the Electronic Wrist Blood Pressure/Pulse machine after use with R106. When it did not work, Nurse B obtained an upper arm Electronic Blood Pressure/Pulse machine from another medication cart. Nurse B did not clean the machine before or after use. On 3/18/24 at 8:38 AM during a dining room observation, it observed that the CNA passing trays to residents, did not perform hand hygiene between providing trays to each resident. During this same time, a different CNA was going from one resident to another, removing the cover and cutting resident's food without performing hand hygiene between residents. On 3/20/24 at 1:00 PM, during a meeting with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-07 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intakes MI00136068 and MI00138028. Based on observation, interview and record review, the facility failed to ensure a safe, clean and sanitary environment was maintained on the north unit and for the north exit door potentially affecting the 52 residents who reside on the north unit. Findings include: On 11/07/23 at 1:00 PM, a resident who asked to remain anonymous (R X) reported to the surveyor that the first floor north shower room does not drain well and has mildew or mold growing in it. On 11/07/23 at 1:11 PM, observation of the first floor north shower room revealed: the metal drain cap in the shower was loose and not secured to the floor. The four inch drain pipe was therefore open and could allow a shower chair wheel to slip into the hole. The were nine 2 x 2 inch tiles missing around the drain hole. The ridge for water retention in the shower had missing or cracked tiles. A black mildew like substance covered an area of 12 tiles at the left side of the retention ridge.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00138028. Based on observation, interview and record review, the facility failed to ensure that one (R905) of one residents end of life wishes were followed, resulting in a transfer to a local hospital for a change in condition. Findings Include: A review of the Intake noted, [R905] resided at (name of) nursing home for 7 years until [R905's] death . [R905] had been under hospice care for weeks. [R905's] grandson . was [R905's] medical POA (Power of Attorney). There was a DNR (Do Not Resuscitate ) put in place due to [R905's] declining health. A copy of it was provided to the nursing home. On [DATE], [R905] began to make [their] transition. The facility wanted to provide CPR (Cardiopulmonary Resuscitation) to [R905] . Hospice care advised the staff at the facility not to provide CPR to [R905]. The staff at the facility advised that they could not find their copy of the POA and they were sending [R905] to the hospital On [DATE] at 2:31 PM, Licensed Practical Nurse (LPN) A was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-13 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00131345. Based on observation, interview, and record review, the facility failed to provide a safe, clean, homelike environment, in eight resident rooms (Room #'s 106, 200, 204A, 207, 210, 212, 214, and 216), resulting in the potential for dissatisfaction in living conditions. Finding include: On 12/07/2022 at 9:21 AM, a tour of the facility was completed. In room [ROOM NUMBER], crumbs were observed on the floor. There were multiple used gloves on the floor and a brown dried substance on the walls. In room [ROOM NUMBER]A, the sheets were observed to be stained with a red substance on them. The wall had a brown dried substance on it as well. In room [ROOM NUMBER], multiple gloves were observed on the floor. Napkins and a cup were observed on the floor. In room [ROOM NUMBER] a pile of dust was observed in the middle of the room. There were multiple used gloves on the floor and the nightstands. In room [ROOM NUMBER], an unknown sticky substance was on the floor. Crumbs were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-13 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 87 (R87) On 12/07/22 at 10:15 AM, R87 was asked about their stay at the facility and explained, the facility needs more help. R87 stated, Yesterday I went to an appointment and when I came back, I was in the wheelchair for a long time. I use a mechanical lift and it took over an hour because they said there was not enough qualified Hoyer staff to help. R87 explained that this has happened before and that they have wounds that are painful if they sit in the chair for long periods of time. On 12/09/22 at 10:31 AM, R87 was asked about their night and stated, It's just so hard to get help from an aide. I waited an hour and 20 minutes. My night did not go well. On 12/09/22 at 12:34 PM, R87's call light was observed to be activated, the HRD (human resources director) was observed to go into R87's room [room [ROOM NUMBER]] at 12:35pm. R87 stated, Tell someone I need to be changed. The staff exited out of the room and the call light was now observed off. At 12:37 PM, medical records staff was overheard talking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-13 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00130598. Based on observation, interview, and record review, the facility failed to ensure sufficient nursing staff were available, affecting three residents (R24, R87 and R23) from a total sample of 39, nine confidential group residents, and potentially all residents residing in the facility, resulting in, unmet care needs, dissatisfaction with the care provided, and lack of resident monitoring with the potential to affect resident safety. Findings include: On 12/7/22 at 3:15 PM, resident council meeting notes for the months of August 2022 through November 2022 were reviewed and revealed the following, October 19, 2022, call lights are not being answered in a timely manner (when they answer the lights they come back 2hrs (hours) later). November 22, 2022, still not answering call lights, if they do they just turn the light off and come back 2 hrs later to assist. On 12/8/22 at 11:13 AM, a confidential group meeting was held with nine confidential group residents at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain dignified chair position and safely transport one resident (R64) of three residents sampled for positioning and mobility, resulting in the potential for injury, and embarrassment utilizing the reasonable person concept. Findings include: On 12/07/2022 at 08:53 AM, R64 was observed in a tan colored, custom high back wheelchair in the busy hallway in front of the lobby. R64 was sitting with their back on the seat portion of the chair, and their legs extended up resting above and over the seat back of the wheelchair. R64's head was upside down resting on the foot pedals of the wheelchair. The resident was being transported down the hallway in that position with an unknown staff member pulling the wheelchair behind them. There were several staff members and residents in the hallway. On 12/09/2022 at 08:13 AM, R64 was observed in the dining room in their wheelchair with their head resting at the foot of the wheelchair and their feet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-13 · tag F0577 — isolatedAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to inform residents, families, and visitors of the location of the survey results (Statement of Deficiencies (Form CMS-2567) and the Statement of Isolated Deficiencies generated by the most recent standard survey and any subsequent surveys) for nine confidential residents who attended a confidential group meeting, resulting in the potential for residents, families, and visitors to be uninformed of the facility's deficient practices. Findings include: During a group meeting that was conducted in the facility on 12/9/22 at 11:13 AM, all nine residents who attended the meeting verbalized that they were unaware of the location of the most recent and past survey results. On 12/8/22 at 4:45 PM, a tour of the facility resulted in the survey binder/survey results unable to be located. On 12/9/22 at 8:30 AM, the Administrator (NHA) was interviewed regarding the location of survey results at the facility and stated, It's in the first floor south dinning room. Other places I've worked at, it's been located up front. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to revise and/or update the plan of care related to falls for one sampled resident (R83) out of one reviewed for falls, resulting in the potential for continued falls and injury. Findings include: On 12/07/2022 at 9:30 AM, R83 was observed received an x ray of the right shoulder. An unidentified nurse stated that R83 was receiving a x ray due to having a recent fall. A review of six months of incident and accident reports for R83 revealed that they had falls on the following dates, 8/25/22,9/26/22,9/30/22,10/18/22,10/21/22, 11/20/22, 12/5/22, and 12/6/22. Further review of the care plan revealed that the interventions were not updated or revised following each fall. On 12/13/2022 at 9:28 AM, an interview was completed with the Director of Nursing (DON) regarding falls in the facility. The DON stated that interventions should be implemented immediately following a fall and the care plan should be updated to reflect those falls. The DON stated that R83's care plan should have been updated with an intervention…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to inttake MI00130598. Based on interview and record review, the facility failed to complete weekly skin assessments for one resident (36) out of two reviewed for skin assessments, resulting in the potential for missed skin alterations. Findings Include: On 12/07/2022 at 9:37 AM, an interview was conducted with R36 regarding their care in the facility. R36 stated that they thought that they were developing bedsores, but no one will tell them anything. R36 was queried as to if the staff checks their skin weekly. R36 stated that this does not happen. A review of the medical record revealed that R36 had skin assessments completed on the following dates in 2022, 3/2, 3/23,7/4, 7/6,9/23, and 11/1. On 12/09/2022 at 12:31 PM, an interview was conducted with the Wound Care Nurse (WCN) H regarding skin assessments being completed in the facility. WCN H stated that floor nurses are responsible for completing skin assessments. WCN H stated that skin assessments should be completed weekly, and that it has been identified as a problem in the facility. WCN H stated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete weekly skin assessments and/or apply a heel boot consistently for two residents (R97 and R23) of three reviewed for pressure ulcers, resulting in the potential for unassessed, worsened, or new wounds. Findings include: Resident 97 (R97) On 12/07/2022 at 09:29 AM, R97 was observed awake in bed. The resident had clear speech and answered questions appropriately. R97 was asked about the condition of their skin and explained that they had a wound on their left hip. The resident further explained that the wound had been there for awhile and that it caused pain occasionally. A record review of the Minimum Data Set (MDS) assessment dated [DATE], revealed R97 was independent with decision making and needed extensive assistance with bed mobility and transfers. R97 was most recently admitted to the facility on [DATE] with the diagnoses of Anxiety and Depression. A record review of the Physician Orders for R97 revealed the following: Apply…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain safety during care, for two sampled residents (R23 and R83) of four reviewed for accidents, resulting in a fall from bed and shoulder pain. Findings include: On 12/07/22 at 12:19 PM, R23 reported that they fell out the bed about 3 weeks ago. R23 was asked if they were alone when the fall happened and R23 stated, No I was with a CNA(Certified Nursing Assistant). R23 asked how the fall happened and stated, I fell off the bed. [CNA ] was washing me up. R23 explained that they hit their head. A review of R23's incident report revealed, Date: 11/10/22. Type: Fall. Incident Description: CNA said resident rolled out of bed during care. Resident observed on floor on left side facing window. Did not hit head. c/o (complaint of) left arm pain and left humorous pain rates, a 6 on scale 1-10. Moves all extremities, no neur deficits. [Physician] notified of fall and ordered x rays. Resident Description: I rolled out of bed. my left arm and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review, the facility failed to provide one resident (R26) with their ordered therapeutic diet out of one reviewed for nutrition, resulting in the potential for aspiration. Findings include: On 12/07/2022 at 1:31 PM, R26 lunch was observed. A review of their meal ticket noted that R26 was on a mechinal soft diet and had been served a piece of ham that was cut into pieces by the certified nursing assistant. On 12/8/2022 at 12:42 PM, an interview was conducted with Dietary Manager G who stated that R26's ham should have been ground up when it came up from the kitchen and would look into it. A review of a facility policy titled; Nutritional Care did not address therapeutic diets.
- Potential for harm · D2022-12-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review, the facility failed to maintain an nebulizer mask in a sanitary manner, for one Resident (R69), resulting in the likelihood for infection. Findings include: On 12/07/22 at 9:21 AM, R69 was observed in bed and on the overbed table was a nebulizer and tubing next to the breakfast tray. On 12/07/22 at 12:41 PM, R69's overbed table was on the side of the bed with the nebulizer mask not in a bag laying on the table. On 12/08/22 at 9:40 AM, R69's nebulizer mask was on the overbed table, in the same position. On 12/13/22 at 2:36 PM, the Director of Nursing was asked the facility's process for nebulizer mask not in use and stated, Should be in a bag.
- Potential for harm · Dcited before2022-12-13 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00131359. Based on observation, interview and record review, the facility failed to administer available pain medication as ordered to two residents (R321 and R97) of two residents reviewed for pain management, resulting in unnecessary prolonged pain. Findings include: Resident 321 (R321) A record review of the Electronic Medical Record (EMR) for R321 revealed the resident was admitted to the facility following a motor vehicle accident (MVA) on 09/15/2022 with the diagnoses of Right Pubis Fracture, Fracture of the 5th Metacarpal Bone of the Right Hand, Left Fibula Fracture and Multiple Right Rib Fracture. R321 discharged from the facility (per their initiation) on 09/19/2022. The Minimum Data Set (MDS) assessment dated [DATE] revealed that R321 had a Brief Interview for Mental Status (BIMS) score of 15, indicating an intact cognition and needed minimal assistance with activities of daily living. A record review of the hospital discharge record prior to R321's admission to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-13 · tag F0809 — failed to serve meals on a reasonable schedule — isolatedEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that two confidential group residents were offered bedtime snacks of nine residents reviewed for snacks, resulting in resident dissatisfaction and the potential for nighttime hunger. Findings include: On 12/8/22 at 11:13 AM, a group meeting was held with nine confidential group residents and the group was asked about being offered bedtime snacks. The group indicated that bedtime snacks were typically brought to the unit, placed on the counter and Residents who are able to get to the counter get snacks, residents who are in bed and unable to get out of bed do not. All group members expressed dissatisfaction with this arrangement regarding the distribution of bedtime snacks. On 12/9/22 at 9:15 AM, all nine confidential group residents' electronic medical records (EMR) were reviewed over the past thirty days for documentation of bedtime snacks being offered to them. Results of the EMR review revealed that two confidential group residents had no documentation in their EMR of having been offered bedtime snacks. On 12/9/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document and/or offer the pneumonia vaccine for three residents (R97, R39, R34) of five residents reviewed for vaccinations, resulting in the potential for infection. Findings include: Resident 39 (R39) On 12/07/2022 at 10:19 AM, R39 was observed awake in bed with their eyes open wearing a shirt. The resident had clear speech and was able to answer questions appropriately. R39 was asked about the care received in the facility and explained that they were waiting to get out of bed for the day, but needed help from staff first. A record review of the Minimum Data Set (MDS) assessment dated [DATE], revealed R39 was most recently admitted to the facility on [DATE] with the diagnoses Anemia and Hypertension. R39 needed extensive assistance with bed mobility and transfers. R39's Brief Interview for Mental Status (BIMS) score was not assessed. A review of the immunizations for R39, revealed no pneumonia vaccination record. Resident 97 (R97) On 12/07/2022 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to THE ORCHARDS MICHIGAN — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 2 of 5 | 2.0 | ≈ chain avg |
| Staffing | 1 of 5 | 1.7 | -0.7 vs chain |
| Quality measures | 3 of 5 | 3.4 | -0.4 vs chain |
The other 14 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BROGGER, PETER | Individual | W-2 MANAGING EMPLOYEE | since 11/01/2021 |
| WILLIAMS, JASON | Individual | W-2 MANAGING EMPLOYEE | since 11/01/2021 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.2M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235491. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.