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Grand Trace Health And Rehabilitation

555 John R. Junkin Drive, Natchez, MS 39120 · For profit - Limited Liability company · 96 certified beds · (601) 442-4396 Medicare & Medicaid certified

Call the home — (601) 442-4396 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citation (F0565)4 actual-harm citations$33,940 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $33,940 in federal fines (most recent 2025-03-27)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (59%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
54 Sgt Prentiss Dr · (601) 443-2100 · Call to confirm hours
Pharmacy
49 Sgt Prentiss Dr · (601) 446-8275 · Call to confirm hours
Grocery
Jack Mart0.4 mi
100 Lower Woodville Rd
Park
Auburn Ave and Duncan Ave · (601) 445-4927 · Typically dawn to dusk
Place of worship
577 John R Junkin Dr · (601) 446-7736

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.6%20.5%15.4%worse
Long-stay residents who lose too much weight1.9%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.4%1.4%0.9%better
Long-stay residents with a urinary tract infection0.0%2.5%2.0%better
Long-stay residents with depressive symptoms3.4%1.6%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury1.7%3.1%3.3%better
Long-stay residents whose ability to walk worsened18.3%19.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication26.8%23.8%18.9%worse
Long-stay residents given the seasonal flu vaccine97.1%97.0%95.3%typical
Long-stay residents with pressure ulcers11.3%6.3%4.7%worse
Long-stay residents with worsening bladder/bowel control28.4%20.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table30.7%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication5.2%2.5%1.4%worse
Short-stay residents given the seasonal flu vaccine92.3%84.6%79.4%better
Short-stay residents rehospitalized after admission25.2%27.7%22.6%worse
Short-stay residents with an outpatient ER visit16.3%15.5%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.102.431.67worse
Long-stay outpatient ER visits per 1,000 resident days2.902.861.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

36.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 26 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

36.6%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
56.8%U.S. median 56.6%
Met the expected recovery
0.39U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.14hours / resident / day
Speech therapy

Met the expected recovery: 56.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 37 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 67% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF36.6%CMS range 21.5–59.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 6.9–15.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge56.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge35.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened8.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.8%CMS range 4.6–18.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.151.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.32
RN hours/ resident / day
0.96
LPN hours/ resident / day
2.02
Aide hours/ resident / day
3.30
Total nurse hours/ resident / day
0.22
RN hoursweekends
58.8%
Total nursing turnover
71.4%
RN turnover

How full it usually is: this home is certified for 96 beds and averages 64.8 residents a day — about 68% occupied, or roughly 31 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.02 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.14 hrs/resident/day on weekends vs 3.36 on weekdays — 7% thinner on weekends. RN hours go from 0.36 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 59% is well above the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-03-27)
9
at the previous standard inspection (2024-03-07)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 14 most serious are shown; the remaining 25 are one tap away and print in full.

  • Actual harm · Gcited before2025-03-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, record reviews, and policy review, the facility failed to develop and implement comprehensive, resident-centered care plan interventions for one (1) of (20) residents reviewed for care plans, Resident #33. Findings included: A review of the facility policy Plans of Care, dated 09/25/17, revealed: Policy . Procedure: Develop and implement an individualized Person-Centered comprehensive plan of care by the interdisciplinary team that includes but is not limited to appropriate staff or professionals in the disciplines as determined by the resident's needs A review of the Care Plan Report, initiated 03/24/25, revealed Focus: The resident has a pressure injury sacrum .Interventions .Cleanse the sacral wound with normal saline or wound cleanser, pat dry, apply normal saline wet-to-dry gauze, and cover with bordered dressing Record review of the Care Plan Report revealed, initiated 3/24/25 revealed Focus: The resident has a Stage 2 Pressure injury Interventions .Treat pain per orders prior to treatment/turning, etc.to ensure the resident's comfort A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, the facility failed to follow physician orders and professional standards of practice related to wound care, as evidenced by wounds not being cleansed and dried according to physician orders, pain not being managed during treatment, and all treatment orders not being completed, resulting in inadequate wound care for a resident with multiple pressure ulcers for one (1) of two (2) residents observed for wound care (Resident #33), Findings included: On 03/26/25 at 10:53 AM, an observation of wound care was conducted by Licensed Practical Nurse (LPN) #1 with assistance from Certified Nurse Aides (CNAs). LPN #1 removed soiled dressings from the sacrum, performed hand hygiene between glove changes, and applied a new dressing without pat drying the wound as ordered. When addressing the elbow and heel wounds, LPN #1 again failed to pat dry and applied Betadine to the heel without cleansing it first with normal saline or wound cleanser. Resident #33 displayed facial grimacing and moaning throughout the procedure. On 03/26/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-03-27 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to manage pain for residnets when the facility failed to ensure pain medication was administered prior to wound care for Resident #33, resulting in the resident exhibiting signs of pain during the procedure and failed to ensure ordered pain medication was available for Resident #169, resulting in unaddressed pain and a lack of adequate symptom control for two (2) of 20 sampled residents. Findings included: A review of the facility's policy titled Pain Management Guideline, with a revision date of 02/21/25 revealed, The facility must ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the residents' goals and preferences . To assist a resident in maintaining his/her highest practicable level of physical, mental, and psychosocial well-being and to prevent or manage pain, the facility will: 1. Assess residents for pain on admission . 2. Manage or prevent pain, consistent with the comprehensive assessment and care plan, current…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-09-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure a resident was transported in the facility van in a safe manner. Resident #1's wheelchair tilted causing a fall during transport, resulting in injury for one (1) of five (5) residents reviewed for accidents. Resident #1. Findings include: Review of facility policy and procedure, Driver/Vehicle Safety dated 8/30/17, revealed, Purpose: To provide guidance for safe handling and operating of center owned vehicle while transporting patient/residents. Process: .4. Wheelchairs to be secured 5. Complete Transport Securement checklist each time a resident wheelchair is placed in the vehicle . Record review of the facility investigation titled Verification of Investigation dated 8/04/23 at 12:00 PM, revealed .Detailed Description of event . Van driver call DON (Director of Nurses) stated that she had a problem then stated that she made a turn and (Proper name of Resident #1's) chair tilted to the left and he hit his head up against the paneling .Assessment of Resident/Describe Injury:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, facility policy review and interviews, the facility failed to provide necessary treatment and services to promote the healing of a pressure ulcer and prevent infection for one (1) of three (3) sampled residents with pressure injuries. Resident #3Findings Included:Record review of the facility policy titled, Pressure Injury Prevention and Management with a review/revision date of 11/07/25 revealed, This facility is committed to the prevention of avoidable pressure injuries.and to provide treatment and services to heal the pressure ulcer/injury, prevent infection and the development of additional pressure ulcers/injuries .Record review of the facility policy titled, Clean Dressing Change with a review/revision date of 11/0725 revealed, It is the policy of this facility to provide wound care in a manner to decrease potential for infection and /or cross-contamination.12. Cleanse the wound as ordered, taking care to not contaminate other skin surfaces or other surfaces of the wound (i.e. (that is) clean outward from the center of the wound) .Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review the facility failed to ensure staff provided incontinent care using proper infection control techniques for one (1) of six (6) sampled residents. Resident #3. Findings Included:Record review of the facility policy titled, Incontinence with a review/revision date of 11/07/25 revealed, .4. Residents that are incontinence of bladder or bowel will receive appropriate treatment to prevent infections.Record review of the Skill Competency Assessment: Perineal Care dated 6/19/25 and signed by Certified Nursing Assistant (CNA) #1 revealed, . Male Resident.b) Wash penis with peri wash (add directly to wash cloth), soap and water or disposable peri-wipes, moving in a circular motion form the tip of the penis using downward strokes.c) Using a fresh wash cloth clean and rinse the scrotal area. 10. Clean anal area with peri-wash and clean washcloth or disposable peri wipes, using front to back strokes without contaminating perineal area.On 3/31/26 at 12:15 PM, during an observation revealed during incontinent care, CNA #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, facility policy review and interviews, the facility failed to prevent the potential for spread of infections as evidenced by not implementing Enhanced Barrier Precautions (EBP) during wound care for one (1) of three (3) sampled residents with pressure injuries. Resident #3Findings Included:Record review of the facility policy titled, Pressure Injury Prevention and Management with a review/revision date of 11/07/25 revealed, This facility is committed to the prevention of avoidable pressure injuries.and to provide treatment and services to heal the pressure ulcer/injury, prevent infection and the development of additional pressure ulcers/injuries .Record review of the facility policy titled, Clean Dressing Change with a review/revision date of 11/0725 revealed, It is the policy of this facility to provide wound care in a manner to decrease potential for infection and /or cross-contamination.Record review of the Care Profile revealed an order dated 1/20/26 for EBP- r/t (related to) wounds. On 3/31/26 at 12:40 PM, observation revealed that as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and facility policy review, the facility failed to ensure the resident's right to receive visitors of her choosing for one (1) of five (5) residents sampled for resident rights. Resident #1.Findings include:A review of the facility's policy titled, Resident Rights, with Review/Revision Date 11/14/25, revealed, .Resident Rights. The resident has the right to dignified existence, self-determination, and communication and access to person and services inside and outside the facility.5. Self-determination.d. The resident has a right to receive visitors of his or her choosing at the time of his or her choosing, subject to the resident's right to deny visitation when applicable, and in a manner, that does not impose on the rights of another resident .On 2/17/26 at 11:30 AM, during an interview, Resident #1 reported she was aware that on the afternoon of 1/11/26 her friend had been turned away by staff and was not allowed to visit her.On 2/17/26 at 3:16 PM, during a telephone interview, the complainant reported he was a friend of Resident #1 and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to maintain medical records on each resident in accordance with accepted professional standards and practices that were accurately documented for one (1) of eight (8) sampled residents. Resident #1.Findings include:Record review of the admission Record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses that included bipolar disorder, schizoaffective disorder-bipolar type with onset date 11/02/22 (upon admission). There was no diagnosis of dementia included. Record review of the Social Service Progress Review for Resident #1 dated 7/07/2023 revealed that the resident had impaired daily decision making with described impairment listed as resident has dementia. Record review of the Social Service Progress Review for Resident #1 dated 2/02/2024 revealed the that the resident had impaired daily decision making with described impairment listed as resident has dementia.Record review of the Social Service Progress Review for Resident #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-27 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure residents' rights to a clean, safe, homelike environment for three (3) of (20) sampled residents, as evidenced by unclean floors and bathrooms in resident rooms (Resident #11 and Resident #44) and improper handling of personal belongings (Resident #60). Findings include: A record review of the facility policy, Cleaning and Disinfection of Environmental Surfaces, revised 8/19, revealed, Policy Statement . Environmental surfaces will be cleaned and disinfected according to current CDC (Centers for Disease Control) recommendations for disinfection of healthcare facilities and the OSHA (Occupational Safety and Health Administration) Bloodborne Pathogens Standard . Policy Interpretation and Implementation . 1 . 9. Housekeeping surfaces (e.g., floors, tabletops) will be cleaned on a regular basis, when spills occur, and when these surfaces are visibly soiled. 10. Environmental surfaces will be disinfected (or cleaned) on a regular basis (e.g., daily, three times per week) and when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-27 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure the facility had adequate supplies for residents for four (4) of (20) sampled residents, with the potential to affect all residents in the facility. (Residents #13, #34, #41, #60) Findings included: A review of the facility's policy titled Purchasing Department, with an effective date of 11/30/2014, revealed, The Company has established a corporate purchasing department. Its purpose is to ensure that we receive standardized quality goods and services at the lowest available price . On 03/24/25 at 11:00 AM, the State Agency (SA) observed strong odors of urine and body odor noted upon entering the facility and walking to the conference room down the 400 Hall. Several residents were observed still in bed and others sitting in their wheelchair sitting around the nurse's station. Resident #13 On 03/24/25 at 2:24 PM, during an interview with Resident #13, she stated she wears a 2XL brief, but the staff only provided her with extra-large briefs. She explained that she has to place a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to complete a Significant Change in Status Assessment (SCSA) after a return from the hospital with a newly inserted PEG (Percutaneous Endoscopic Gastrostomy) tube and a Stage IV sacral pressure ulcer for one (1) of (20) sampled residents, Resident #33. Findings include: A review of the facility's Minimum Data Set (MDS) policy, revision date 9/25/2017, revealed, .The center conducts initial and periodic standardized, comprehensive and reproducible assessments no later than every three months for each resident including, but not limited to, the collection of data regarding functional status, strengths, weaknesses and preferences using the federal and or/state required RAI (Resident Assessment Instrument) . On 03/24/25 at 3:59 PM, Resident #33 was observed with enternal feeding flowing at 50 cc (cubic centimeters)/hour. The head of the bed was elevated to 45 degrees. The resident was lying in bed with eyes closed. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to accurately complete the Minimum Data Set (MDS) resident assessment, as evidenced by Resident #47 was coded for enteral feeding incorrectly and Resident #7 was not accurately coded as having a diagnosis of schizophrenia for two (2) of (20) sampled residents. Findings Include: A review of the facility's MDS policy, revision date 9/25/2017, revealed, .The center conducts initial and periodic standardized, comprehensive and reproducible assessments no later than every three months for each resident including, but not limited to, the collection of data regarding functional status, strengths, weaknesses and preferences using the federal and or/state required RAI (Resident Assessment Instrument) . Resident #47 A record review of the Quarterly MDS with an Assessment Reference Date (ARD) of 02/26/25 revealed a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident was cognitively intact. Section K erroneously indicated in item K0520 Nutritional Approaches that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record reviews, and a review of the facility's policy, the facility failed to complete a Pre-admission Screening (PAS) accurately for a resident with a diagnosis of Schizophrenia on admission for one (1) of two (2) sampled residents for Preadmission Screening and Resident Review (PASRR) Level II. Resident #7. Findings include: A review of the facility's policy, Preadmission Screening and Resident Review (PASRR), with a revision date of 11/08/2021, revealed, . The center will assure that all Serious Mentally Ill (SMI) and Intellectually Disabled (ID) residents receive appropriate pre-admission screenings according to Federal/State guidelines . It is the responsibility of the center to assess and assure that the appropriate preadmission screenings, either Level I or Level II are conducted and results obtained prior to admission . If it is learned that after admission that a PASRR Level II screening is indicated it will be the responsibility of Social Services to coordinate and/or inform the appropriate agency to conduct the screening and obtain the results .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 25 citations
  • Potential for harm · D2025-03-27 · tag F0646 — isolated
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and facility policy review, the facility failed to send a Status Change for Preadmission Screening and Resident Review (PASRR) after a resident was admitted to an inpatient behavioral health unit for one (1) of two (2) sampled residents reviewed for PASRR, Resident #7. Findings included: A review of the facility ' s policy, Preadmission Screening and Resident Review (PASRR), with a revision date of 11/08/21, revealed .The center will assure that all Serious Mentally Ill (SMI) and Intellectually Disabled (ID) residents receive appropriate pre-admission screenings according to Federal/State guidelines .Procedure: 1. It is the responsibility of the center to assess and assure that the appropriate preadmission screenings, either Level I or Level II are conducted and results obtained prior to admission .4. If it is learned that after admission that a PASRR Level II screening is indicated it will be the responsibility of Social Services to coordinate and/or inform the appropriate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and facility policy review, the facility failed to implement the baseline care plan related to pain medications for one (1) of (1) residents reviewed for baseline care plan implementation. (Resident #169). Findings included: A review of the facility's policy, Plans of Care, with a revision date of 09/27/17, revealed, . An individual person-centered plan of care will be established by the interdisciplinary team (IDT) with the resident and/or resident representative(s) to the extent practicable and updated in accordance with state and federal regulatory requirements . Procedure: . Develop and implement an Individualized Person-Centered baseline plan of care within 48 hours of admission that includes, but not limited to, initial goals based on the admission orders, physician orders, and other areas needed to provide effective care of the resident that meets professional standards of care to ensure that the resident's needs are met appropriately until the Comprehensive plan of care is completed . A record review of the Baseline Care Plan dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to adhere to accepted standards of practice for the timely replacement of oxygen tubing for one (1) of four (4) residents observed with oxygen in use, Resident #18. Findings included: A review of the facility policy Equipment Change Schedule, dated 11/30/14, revealed: Policy: An equipment change schedule provides a schedule for changing disposable equipment at regular intervals as determined by manufacturer ' s recommendations and standards of practice. Procedure: Equipment/When Changed . Nasal Cannula, every seven (7) days or when contaminated . On 03/24/25 at 12:58 PM, during an observation, Resident #18 was lying in bed. Oxygen was flowing at two (2) liters per minute via nasal cannula. The oxygen tubing was dated 02/10/24. There was no signage posted on the door indicating oxygen was in use. On 03/24/25 at 5:45 PM, during an interview and observation with the Licensed Practical Nurse (LPN)/Infection Preventionist (IP) in Resident #18 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolated
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, record reviews, facility policy review and Plan of Correction (POC) review, the facility failed to sustain an effective Quality Assurance and Performance Improvement (QAPI) program, as evidenced by repeat deficiencies originally cited during the recertification survey conducted on 03/07/2024, for three (3) of (17) deficiencies cited on the current recertification survey. Findings included: A review of the facility's QAPI policy, with a revision date of 10/24/22, revealed The center and organization has a comprehensive data-driven Quality Assurance Performance Improvement Program that focuses on indications of the outcome of care and quality of life. Important functional areas may include but are not limited to .c. Resident Assessments .d.Quality of care .e. Quality of Life . F677 - ADL Care During the recertification survey conducted on 03/07/2024, the facility failed to provide Activities of Daily Living (ADL) care to a dependent resident. F641 - Significant Change Assessment During the recertification survey, the facility failed to complete a Significant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to implement appropriate infection prevention and control practices during medication administration for one (1) of one (1) medication pass observations (Resident #169). Findings included: Record review of the facility policy titled Administering Medication, dated April 2019, revealed Medications are administered in a safe and timely manner and as prescribed . 25. Staff follow established facility infection control procedures (e.g., handwashing, antiseptic technique, gloves, isolation precautions, etc.) for the administration of medications as applicable . On 03/26/25 at 8:45 AM, during the administration of morning medications to Resident #169, Licensed Practical Nurse (LPN) #2 was observed entering the resident's room. The resident asked to see the medications prior to taking them. At this time, the nurse poured the medications into her bare, ungloved hand, and the resident proceeded to take the medications after inspecting them. On 03/26/25 at 8:55 AM, during an interview, LPN #2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-27 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure the presence of a Registered Nurse (RN) for at least eight (8) hours a day, seven (7) days a week as required, for eight (8) of (19) days reviewed. Findings included: On 03/27/25 at 11:50 AM, during an interview with Licensed Practical Nurse (LPN) #1, she explained that she had been told by the facility's Nurse Consultant that the Director of Nursing (DON) could be counted as the RN and that she, as the LPN, could also be included on the staffing grid. She stated that at a previous facility, she was not allowed to count the DON or herself on the staffing report unless they completed direct care hours. She confirmed that the DON is the only RN in the facility Monday through Friday, although another RN occasionally serves as Charge Nurse. LPN #1 explained that the DON often counts herself as both the Charge Nurse and the DON and helps where needed, including acting as Charge Nurse when no one else is available. A record review of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, the facility failed to ensure a resident's right to dignity and communication by not providing an accessible call light for one (1) of twenty (20) sampled residents (Resident #169). Findings included: A review of the facility ' s policy titled Resident Rights with an effective date of 11/30/14 revealed .The facility will ensure that the resident is not deprived of his/her rights . A resident shall be treated with dignity and respect . On 03/24/25 at 11:45 AM, during an observation and interview, Resident #169 was in bed with a touch call light at the foot of the bed. The resident explained he could not use that call light, as he was unable to raise his chin or head to activate the button. He stated he had experienced long wait times for staff assistance with repositioning. On 03/24/25 at 4:10 PM, during an observation and interview with Certified Nurse Aide (CNA) #1, observed Resident #169's push call light lying on the floor. CNA#1 stated this was her first time working with the resident and confirmed call lights…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, record reviews, and facility policy review, the facility failed to provide a resident who was unable to carry out activities of daily living (ADLs) with the necessary services to maintain good grooming and personal and oral care for one (1) of (20) sampled resident reviewed for personal hygiene and grooming, Resident #67. Findings included: A review of the facility ' s policy titled Activities of Daily Living, dated 02/01/22, revealed Policy: To encourage resident choice and participation in activities of daily living (ADL) and provide oversight, cuing, and assistance as necessary. ADL includes bathing, dressing, grooming, hygiene, toileting . On 03/24/25 at 12:38 PM, during an interview and observation, Resident #67 was observed lying in bed with a moderate amount of gray hair under her chin. She stated she wanted her chin hair shaved and reported her last shower was on Thursday. She stated she used to receive bed baths three (3) times per week. On 03/25/25 at 8:55 AM, during an observation, Resident #67 was observed lying in bed with her eyes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide sufficient nursing staff to meet the needs of the residents for one (1) of (20) sampled residents, with the potential to affect all residents, Resident #67. Findings included: A record review of a signed statement, undated, from the Interim Administrator revealed: Facility staffs according to census, acuity and/or facility assessment based on resident needs. A review of the Facility assessment dated [DATE] revealed: .Evaluation of overall number of facility staff needed to ensure a sufficient number of qualified staff to meet each resident ' s needs . Licensed nurses providing direct care equaled 9, Nurse Aides equaled 21, Other Nursing personnel (e.g., those with administrative duties) equaled 3 . Describe your general staff plan to ensure that you have sufficient staff to meet the needs of the residents at any given time . Director of Nursing (DON) . 1 Registered Nurse (RN) DON . 1- RN as Assistant DON (ADON) . 1 Staff dev.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, record review, and review of the Facility Assessment Tool, the facility failed to provide sufficient nursing staffing resulting in incontinent care, grooming, and baths not being provided for six (6) of 18 sampled residents. Resident #15, Resident #20, Resident #40, Resident #44, Resident #57, and Resident #59. Findings include: A review of the facility's statement signed by the Administrator revealed the facility did not have a staffing policy and the facility was staffed according to census, acuity, and/or the Facility Assessment. A record review of the Facility Assessment Tool, dated 3/4/24, revealed .Part 3: Facility Resources Needed to Provide Competent Support and Care four our Resident Population Every Day and During Emergencies .3.2 Based on your resident population and needs for care and support, describe your general approach to staffing to ensure that you have sufficient staff to meet the needs of the residents at any given time . For Licensed nurses providing direct care, the total number needed was indicated as 6-10. For Nurse aides,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to provide accommodation for a resident who required a larger bed for one (1) of 18 sampled residents. Resident #57 Findings Include: On 03/05/24 at 09:50 AM, in an interview and observation of Resident #57, she stated she needed a bigger bed because it was difficult for her to turn or reposition in bed. She explained that she had reported her needs to the facility staff, but nothing had been done about it. Record review of the admission Record' revealed the facility admitted Resident #57 on 7/20/23 and she had current diagnoses including Morbid (Severe) Obesity. Record review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/23/24 revealed Resident #57 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated she was cognitively intact. Record review of the Admission/readmission Data Collection document, dated 7/20/23, revealed Resident #57 weighed 434 pounds upon admission to the facility. Record review of the Weight Summary revealed Resident #57 most recent weight,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident and staff interviews, record review, and facility policy review, the facility failed to ensure the residents' right to receive mail when delivered on Saturday for two (2) of 11 residents reviewed in resident council. This had the potential to affect all 60 residents who reside in the facility. Resident #6 and Resident #51 Findings include: A record review of the facility's policy Mail, dated 11/01/21, revealed . Mail will be delivered to the resident on the day it was delivered by the postal service . On 03/05/24 at 1:30 PM, during the Resident Council meeting, Resident #6 and Resident #51 reported they do not receive mail that is delivered on Saturdays because there was no one at the facility to get it out of the mailbox. Resident #6 explained he received packages on Saturdays when they are shipped by United Parcel Service (UPS), but he did not receive anything from the regular mail. On 03/05/24 at 2:05 PM, during an interview with the Administrator, he explained he was not aware that residents were not getting mail that was delivered on Saturday. He stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, record review, and facility policy review, the facility failed to provide advanced beneficiary notices for a resident who had completed therapy services for one (1) of three (3) residents reviewed for advanced beneficiary notices. Resident #55 Findings Include: Record review of the facility's policy, SNF (Skilled Nursing Facility) Advance Beneficiary Notification (SNF) & The Notice of Medicare Provider Non-Coverage, revised 5/1/2018, revealed, The SNF Advance Beneficiary Notification .will be used to properly notify a Medicare Part A resident and/or responsible party of the clinical team decision that the resident, no longer meets the Medicare criteria for daily skilled services .SNF's must provide the Notice of Medicare Provider Non-Coverage and the SNF ABN to Medicare beneficiaries no lather than two days (48 hours) before the effective date of the end of the coverage that their Medicare coverage will be ending . Record review of Resident #55 SNF Beneficiary Notification Review form revealed the facility did not provide the resident with a Skilled Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, record review, and facility policy review, the facility failed to provide written notification to the resident and/or Responsible Representative (RR) the reason for a transfer to an acute hospital in a language they understand for one (1) of one (1) resident reviewed for hospitalization. Resident #66 Findings include: A record review of the facility's policy Transfer/Discharge Notification & Right to Appeal, revised 10/24/22 revealed . Transfer and discharges of residents, initiated by the center (facility initiated) will be conducted according to the Federal and/or State regulatory requirements . Record review of the admission Record revealed the facility admitted Resident #66 on 02/06/24 with diagnoses including Subdural Hemorrhage. Record review of the facility's .Hospital Transfer Form ., with the Date of Transfer listed as 2/13/24, revealed the reason for Resident #66's transfer was Decreased LOC (Level of Consciousness) - drooping left side of face - rales (type of abnormal breath sound) left lung fields. Record review of the facility's notification…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to accurately code a Minimum Data Set (MDS) related to a resident who smokes for one (1) for 18 sampled residents. Resident #53 Findings include: A record review of the admission Record revealed the facility admitted Resident #53 on 12/22/22 and he had diagnoses including Hemiplegia and Hemiparesis following Cerebral Infarction. On 03/05/24 at 2:28 PM, during an observation and interview, Resident #53 was outside in the designated smoking area. The resident stated that he has been smoking since he was admitted to the facility. The facility staff assisted the resident with lighting his cigarette. A record review of the Annual Minimum Data Set, with an Assessment Reference Date (ARD) of 12/26/23 revealed Resident #53 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated he was cognitively intact. A review of Section J was coded as No for tobacco use. On 03/05/24 at 2:55 PM, in an interview with Registered Nurse (RN) #1/MDS/Care Plan nurse, she stated she's currently filling in and helping the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and facility policy review, the facility failed to develop a comprehensive care plan for a resident with Post Traumatic Stress Disorder (PTSD) for one (1) of 18 sampled residents. Resident #13 Findings include: A review of the facility's policy, Plans of Care, revised 9/25/2017 revealed, .An individualized person-centered plan of care will be established by the interdisciplinary team (IDT) with the resident and/or resident representative(s) to the extent practicable .Procedure .Develop a comprehensive plan of care for each resident that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychosocial needs that are identified in the comprehensive assessment . A review of the facility's policy, Trauma Informed Care, effective 10/24/22, revealed, .Residents will be evaluated to identify a history of trauma, triggers and cultural preferences. Resident-centered interventions are initiated based on the resident triggers and preferences…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, record review, and the facility policy review, the facility failed to ensure residents who were dependent on staff for Activities of Daily Living (ADL), including shaving, received those services for one (1) of 18 sampled residents. Resident #40 Findings include: A record review of the facility's policy, Activities of Daily Living, dated 2/01/2022, revealed . To encourage resident choice and participation in activities of daily living (ADL) and provide oversight, cuing, and assistance as necessary. ADLs includes bathing, dressing, grooming, hygiene . On 03/04/24 at 12:10 PM, during an observation, Resident #40 had long, gray facial hair. On 03/06/24 at 10:00 AM, during an interview with Licensed Practical Nurse (LPN)#1, she explained the Certified Nurse Aides (CNAs) should shave residents when they are performing the resident's showers or baths. She confirmed Resident #40 had long facial hair. At 10:45 AM on 03/06/24, during an interview with CNA #2, she confirmed Resident #40 has long facial hair and that he had received a shower on Monday…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and facility policy review, the facility failed to ensure triggers and resident specific interventions were identified and initiated for a resident with Post Traumatic Stress Disorder (PTSD) for one (1) of 18 sampled residents. Resident #13 Findings include: A review of the facility's policy, Trauma Informed Care, effective 10/24/22, revealed, .Residents will be evaluated to identify a history of trauma, triggers and cultural preferences. Resident-centered interventions are initiated based on the resident triggers and preferences to decrease the risk of re-traumatization .Procedure .1. Residents are evaluated for trauma, triggers .on admission/readmission, quarterly and annually. 2. Develop resident-center interventions based on trauma triggers. 3. Develop a care plan and add interventions to the nurse aide [NAME] . Record review of the admission Record revealed the facility admitted Resident #13 on 1/5/2024 and she had a diagnosis of PTSD with an onset date of 1/5/2024. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and facility policy review, the facility failed to ensure a resident was treated with dignity and respect for one (1) of 18 sampled residents. Resident #1 Findings include: A record review of the facility's Verification of Investigation, dated 2/8/24, revealed an allegation on 2/7/24 at 9:00 PM, that Certified Nurse Aide (CNA) #3 cursed resident about not being his job to put her in bed and used cursed words. A record review of the handwritten statement, dated 2/9/24, and signed by CNA #3 revealed, When I made it to work at 7 PM the aid I relieved gave me report on what she had done on the hall. I made the comment that I didn't come to work to put nobody in the bed because I had just got everybody up at 7 AM. I went to the resident room (Resident #1) and told her that she was going to have to stop procrastinating and let the shift that was here put her in the bed . On 3/04/24 at 3:48 PM, in an interview with Resident #1, she stated she could not remember much about what the CNA said to her, but she remembered that it happened. She was unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-01-20 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Revised 4/6/22 Upon secondary review with Centers for Medicare and Medicaid Services (CMS) Regional Office staff and State Quality Assurance, the State Survey Agency (SSA) determined the scope and severity of F565 was increased from a D to an E. Based on resident and staff interviews, a test meal tray, record review, and facility policy review, the facility failed to ensure Resident Council grievances related to food were resolved in a timely manner. This affected eight (8) of (52) residents who resided in the facility. Resident #18, Resident #19, Resident #22, Resident #23, Resident #27, Resident #32, Resident # 34, and Resident #37. Findings Include: The facility's grievance policy titled, Complaint/Grievances, dated 11/30/2014, revealed prior to or upon admission the resident's designated person will be informed of the right to file and the procedure for filing a complaint. If the resident or resident designated person feel or believe that the residents rights have been or are being violated by staff or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-01-20 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Revised 4/6/22 Upon secondary review with Centers for Medicare and Medicaid Services (CMS) Regional Office staff and State Quality Assurance, the State Survey Agency (SSA) determined the scope and severity of F804 was increased from a D to an E. Based on observation, resident interview, staff interview, a test meal tray, written grievances review, record review and facility policy review, the facility failed to serve food that was palatable and at an appetizing temperature to eight (8) of (52) residents reviewed for food palatability. Resident #18, Resident #19, Resident #22, Resident #23, Resident #27, Resident #32, Resident #34, and Resident #37. Findings include: The facility's policy titled, Quality and Palatability, revised 9/2017 revealed, Policy Statement: Food will be prepared by methods that can serve nutritive value, flavor, and appearance. Food will be palatable, attractive, and served a safe and appetizing temperature .Definitions: . Food palatability refers to the taste and flavor of the food.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-01-20 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to provide a written notice of transfer to the Resident Representative (RR) for two (2) of two (2) residents reviewed. Resident #5 and Resident #24. Findings include: A record review of the facility Policy and Procedures with the Subject listed as Transfer/ Discharge Notification & Rights to Appeal, with a revision date of 3/26/2018 revealed, .Notice Before Transfer: Before a center transfers or discharges a resident the center must: Notify the resident and resident representative(s) of the transfer or discharge and the reason for the move in writing (in a language and manner they understand) . Resident #5 Record review of the Transfer/Discharge Report revealed the facility admitted Resident #5 on 6/26/21. Record review of the Minimum Data Set (MDS) with and Assessment Reference Date (ARD) of 1/12/22 revealed Resident #5 was transferred to an acute hospital on 1/12/22. Record review of the nurse Progress Note dated 1/12/22 at 3:57…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-01-20 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, record review and facility policy review, the facility failed to maintain accurate Minimum Data Set (MDS) assessments for four (4) of 21 MDS reviewed. Resident #2, #3, #23, and #48. Findings include: Review of facility policy titled, Minimum Data Set (MDS), revised 9/25/17, revealed, .using the federal and/or state required RAI. Procedure .Each person completing a section or portion of a section of the MDS signs the Attestation Statement indicating its accuracy . Resident #2 A record review of Resident #2's admission Record revealed the facility admitted Resident #2 on 9/11/18 with diagnoses including Schizophrenia, Unspecified Psychosis not due to a substance or known Physiological condition, Major Depressive Disorder, and Anxiety. A record review of Resident #2's annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/25/21 indicated a No response to question A-1500 which indicated Resident #2 did not have a serious mental illness. Resident #3 Review of the Transfer and Discharge Report for Resident #3 revealed an admission date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-01-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, record review and facility procedure review, the facility failed to properly clean a wound for one (1) of one (1) wound care observations. Resident # 205. Findings Include: Review of the facility's procedure, Dressings, Dry/Clean, undated, revealed Steps in the Procedure .15. clean from the least contaminated area to the most contaminated area (usually from the center outward) . On 1/19/22 at 3:45 PM, during an observation of wound care for Resident #205, Registered Nurse (RN) #1 did not wash or sanitize her hands between changing her gloves after she had removed the soiled dressing and before she cleaned the wound. RN #1 cleaned the wound bed by using moistened gauze in a circular motion beginning from the outer portion of the wound bed moving toward the center of the wound. RN #1 also did not wash or sanitize her hands between changing her gloves after she cleaned the wound and before she applied calcium alginate to the wound bed. On 1/19/22 at 4:07 PM, in an interview with RN #1, she stated she should have cleaned the wound from the center…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-01-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, record review and facility policy review, the facility failed to ensure staff followed infection control measures during wound care for one (1) of one (1) resident observed for wound care. Resident # 205. Findings Include: Review of the facility's policy tilted, Policies and Practices - Infection Control, with a revision date of 10/2018, revealed Policy Statement: This facility's infection control policies and practices are intended to facilitate maintaining a safe sanitary, comfortable environment to help prevent and manage transmission of disease and infection . Review of the facility's Policies and Procedures, dated 11/30/2014 revealed Subject: Handwashing .Policy: An essential component of infection control is handwashing . On 1/19/22 at 3:45 PM, during an observation of wound care for Resident #205, Registered Nurse (RN) #1 did not wash or sanitize her hands between changing her gloves after she had removed the soiled dressing and before she cleaned the wound. RN #1 cleaned the wound bed by using moistened gauze in a circular motion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$33,940 in federal fines across 2 penalties.

  • $26,397 — penalty dated 2025-03-27
  • $7,543 — penalty dated 2023-09-07

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AVARDIS HEALTH — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 51.9-0.9 vs chain
Staffing 2 of 52.3-0.3 vs chain
Quality measures 1 of 53.2-2.2 vs chain
The other 37 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Ashland Nursing And RehabilitationAshland, VA 1 of 5Augusta Nursing and RehabilitationFishersville, VA 1 of 5Biltmore Haven Nursing and RehabilitationArden, NC 1 of 5Courtyard Health And RehabilitationMcComb, MS 1 of 5Emerald Ridge Health and RehabilitationAsheville, NC 1 of 5Ghent Health and RehabilitationNorfolk, VA 1 of 5Hibriten Mountain Nursing and RehabilitationLenoir, NC 1 of 5Highfield Nursing and RehabilitationCary, NC 1 of 5Kings Daughters Community Health & RehabStaunton, VA 1 of 5Middleton Oaks Health And RehabilitationWinona, MS 1 of 5Newport News Nursing & RehabNewport News, VA 1 of 5Pennknoll VillageEverett, PA 1 of 5The Oaks Rehabilitation And Healthcare CenterMeridian, MS 1 of 5Wellington Rehabilitation and HealthcareKnightdale, NC 1 of 5Westwood Health and RehabilitationArchdale, NC 1 of 5Woodstock Valley Health and RehabilitationWoodstock, VA 2 of 5Clay County Health and RehabilitationHayesville, NC 2 of 5Crown Haven Health and RehabilitationCharlotte, NC 2 of 5Kannapolis Health and RehabilitationKannapolis, NC 2 of 5Manor At Penn Village, TheSelinsgrove, PA 2 of 5Manor At St Luke Village,theHazleton, PA 2 of 5Pavilion At St Luke Village, TheHazleton, PA 2 of 5Pheasant Ridge Nursing and RehabilitationRoanoke, VA 2 of 5Valley View Care and RehabilitationAndrews, NC 2 of 5Walnut Cove Health and RehabilitationWalnut Cove, NC 2 of 5Wilora Lake HealthcareCharlotte, NC 2 of 5Windsor Grove Health and RehabilitationWindsor, VA 3 of 5Forrest Oakes HealthcareAlbemarle, NC 3 of 5Hilltop Manor Health And Rehabilitation CenterUnion, MS 3 of 5Locust Grove Retirement VillageMifflin, PA 3 of 5Skyline Nursing & RehabilitationFloyd, VA 4 of 5Jamestown Health and RehabilitationWilliamsburg, VA 4 of 5Oak Grove HealthcareRutherfordton, NC 4 of 5Willowbrook Rehabilitation and CareYadkinville, NC 5 of 5Cardinal Healthcare and RehabilitationLincolnton, NC 5 of 5Grayson Health and RehabilitationIndependence, VANot rated (Special Focus)Starkville Manor Health Care And Rehabilitation CeStarkville, MS

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
NATCHEZ PARENTCO LLCOrganizationDIRECT OWNERSHIP INTERESTsince 06/01/2025
ADAMS HOLDCO LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 06/01/2025
MSOP HOLDCO LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 06/01/2025
NU C II IRREVOCABLE TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 06/01/2025
NU C IRREVOCABLE TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 06/01/2025
SNF CARE CENTERS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 06/01/2025
ZENITH HOLDCO II LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 06/01/2025
ZENITH HOLDCO LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 06/01/2025
FC ENCORE NATCHEZ, LLCOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 05/01/2025
HOBACK, TIFFANYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
THOMAS, JOHNIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
SNF MGR LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/14/2025
BORUM, CHARLESIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
JONES, TEQUILLAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
MIZE, GARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/26/2026

CMS files one row per role, so the 24 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.2M
Net patient revenuemost recent cost report
-0.1%
Operating marginrevenue minus expenses
$327K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 82%Medicare 10%Other / private 8%

About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $327K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$259per resident / day
operating cost
$7,875per month
≈ monthly operating cost
$259per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MS

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Mississippi Medicaid page.

Typical monthly cost in Mississippi
$9,581/mo
Nursing home (semi-private)
$9,885/mo
Nursing home (private)
$4,369/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 255173. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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