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Pennknoll Village

208 Pennknoll Road, Everett, PA 15537 · For profit - Limited Liability company · 133 certified beds · (814) 623-3200 Medicare & Medicaid certified

Call the home — (814) 623-3200 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 20253 actual-harm citations$17,345 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $17,345 in federal fines (most recent 2025-05-29)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
201 Hospital Dr Ste 1 · (814) 623-8761 · Call to confirm hours
Pharmacy
16 Bedford Sq · (814) 623-7770 · Call to confirm hours
Grocery
16 Bedford Sq · (814) 623-7770 · Call to confirm hours
Park
Snake Spring Community Park · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.7%16.8%15.4%worse
Long-stay residents who lose too much weight6.3%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection1.3%1.5%2.0%better
Long-stay residents with depressive symptoms0.7%10.8%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury5.1%3.1%3.3%worse
Long-stay residents whose ability to walk worsened17.8%17.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication30.8%20.0%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%93.5%95.3%typical
Long-stay residents with pressure ulcers3.3%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control27.9%25.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table23.3%17.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.9%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%68.7%79.4%better
Short-stay residents rehospitalized after admission20.5%22.5%22.6%typical
Short-stay residents with an outpatient ER visit8.8%9.5%12.0%better
Long-stay hospitalizations per 1,000 resident days0.711.621.67better
Long-stay outpatient ER visits per 1,000 resident days1.401.181.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 71 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.1%U.S. median 51.5%
Got home and stayed home
11.7%U.S. median 10.7%
Went back to hospital
30.8%U.S. median 56.6%
Met the expected recovery
0.40U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.23hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 30.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 26 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 69% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.1%CMS range 31.9–50.651.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.7%CMS range 8.2–16.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge30.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge42.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge38.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.5%CMS range 3.8–12.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.011.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.51
RN hours/ resident / day
1.05
LPN hours/ resident / day
2.13
Aide hours/ resident / day
3.69
Total nurse hours/ resident / day
0.31
RN hoursweekends
35.4%
Total nursing turnover
23.1%
RN turnover

How full it usually is: this home is certified for 133 beds and averages 86.8 residents a day — about 65% occupied, or roughly 46 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.13 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.37 hrs/resident/day on weekends vs 3.81 on weekdays — 12% thinner on weekends. RN hours go from 0.58 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 35% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-01-23)
15
at the previous standard inspection (2025-01-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

62 citations, most serious first. The 13 most serious are shown; the remaining 49 are one tap away and print in full.

  • Actual harm · Gcited before2025-05-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, staff interviews, and investigation reports, it was determined that the facility failed to ensure that residents were free from neglect which resulted in harm as evidenced by a fall with fracture for one of five residents reviewed (Resident 3). Findings include: The facility's policy regarding abuse, neglect, exploitation, and misappropriation, dated January 16, 2025, revealed that each resident was afforded basic human rights, including the right to be free from abuse, neglect, mistreatment, exploitation, and misappropriation of property. Nurse aide documentation revealed that Resident 3 was an extensive assist of two for bed mobility and toileting at the time of the fall. The care plan for Resident 3, dated June 2, 2023, for a self-care performance deficit related to limited mobility included interventions for two assist with bed mobility. An occupational therapy note for Resident 3, dated for the certification period of May 2 to May 31, 2025, indicated that Resident 3 was dependent and in need of two assist for toileting hygiene. A nursing note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, staff interviews, and investigation reports, it was determined that the facility failed to ensure that a safe environment was provided for one of five residents reviewed (Resident 3) resulting in a fall with fracture. Findings include: The facility's policy regarding fall prevention, dated January 16, 2025, revealed that the facility was to provide an environment that is free from accident hazards over which the facility has control, and provide supervision to prevent avoidable accidents. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 3, dated May 16, 2025, indicated that the resident was cognitively intact, could understand and was understood. Nurse aide documentation revealed that Resident 3 was an extensive assist of two for bed mobility and toileting at the time of the fall. The care plan for Resident 3, dated June 2, 2023, for a self-care performance deficit related to limited mobility included interventions for two assist with bed mobility. An occupational therapy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies, investigative reports, and residents' clinical records, as well as staff and resident interviews, it was determined that the facility failed to ensure that residents were free from neglect caused by a failure to follow a resident's physician orders to prevent worsening of a non-pressure skin condition for one of six residents reviewed (Resident 2). Findings include: The facility's policy regarding abuse, neglect, exploitation, and misappropriation, dated February 9, 2023, revealed that each resident was afforded basic human rights, including the right to be free from abuse, neglect, mistreatment, exploitation, and misappropriation of property. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 2, dated July 17, 2023, revealed that the resident was cognitively intact, was dependent on staff for transfers, and needed assistance of two staff members for daily care needs. Resident 2 had diagnoses of kyphosis, cervical region (spine curves toward the front of the body) and general muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-16 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, it was determined that the facility failed to serve food that was palatable and at safe and appetizing temperatures. Findings include: Observations on the 100 and 500 hall during the lunch meal delivery on June 16, 2026, at 12:44 p.m., revealed the lunch meal consisted of Salisbury steak or ham, sweet potatoes or mashed potatoes, peas, diced pears and ice cream. The last resident to be served on the 500 hall was at 12:57 p.m. The test tray on June 16, 2026, at 1:02 p.m. revealed that the temperature of the pureed Salisbury steak was 113.0 degrees (F), the iced tea was 58.2 degrees (F). The Salisbury steak tasted lukewarm, the iced tea was not cold, and the ice cream cup was melted and liquidated. These items were not palatable. These items were not served at the appropriate temperatures or textures. Interview with District Manager 2 on June 16, 2026, at 12:45 p.m. confirmed that food should be served at a palatable temperature, the drinks should be served cold, and the ice cream should have been served frozen. 28 Pa. Code 211.6(f) Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-16 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies, as well as observations and staff interviews, it was determined that the facility failed to store and prepare food under sanitary conditions.The facility's policy for food preparation, dated January 20, 2026, revealed that all utensils, food contact equipment, and food contact surfaces would be cleaned and sanitized after every use. The facility's policy for staff attire, dated January 20, 2026, revealed that all staff members would have facial hair properly restrained. Observations in the main kitchen on June 16, 2026, at 10:26 a.m. revealed the large bin of flour had the plastic scoop stored in the container, and the sugar bin had a plastic bowel stored in the container. Observations of the main kitchen floor revealed sugar packets, removable dried food debris, and other nonfood removable debris (a piece of black plastic). Interview with the District Manager 1 on June 16, 2026, at 10:26 a.m. confirmed that the scoops should not have been in the flour and sugar bins and indicated that they spread bacteria. Observations of tray line on June 16, 2026, at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · E2026-01-23 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure that non pharmalogical interventions were attempted prior to the administration of a psychotropic medication for one of 37 residents reviewed (Resident 29). Findings include:The facility's policy regarding use pf psychotropic medications, November 13, 2025, indicated these medications should only be used to treat a resident's medical symptoms and not used for discipline or staff convenience.An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 29, dated December 4, 2025, revealed that the resident was severely cognitively impaired, required assistance for care needs, had a diagnosis of dementia and was taking antianxiety medication.Physician orders for Resident 29 dated November 4, 2025, November 24, 2025, December 8, 2025, and December 25, 2025, revealed that the Resident was to be administered 0.5 milligrams (mg) of Lorazepam (antianxiety medication) every six…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-23 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of Food Committee minutes, as well as observations and resident and staff interviews, it was determined that the facility failed to have sufficient dietary staff to perform essential kitchen duties in the main kitchen.Findings include:Food committee minutes, dated April 2, 2026, revealed that residents were not being offered alternatives for meals, food was received ice cold, undercooked, or overcooked, and they were not being served what was on their meal ticket.Interview with Resident 2 on April 16, 2026, at 11:45 a.m. revealed that the kitchen had no staff.Observations in the main kitchen on April 16, 2026, at 12:15 p.m. revealed that the Director of Nursing and Licensed Practical Nurse 2 were running dishes through the dishwasher, and Nurse Aide 3 was assisting with tray line.Interview with the Director of Nursing at that time revealed that she was volunteering her time and helping out the kitchen. Interview with Licensed Practical Nurse 2 revealed that she assisted with gathering information for the completion of the MDS assessments and was asked to help in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-23 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of planned, written menus, as well as observations and staff interviews, it was determined that the facility failed to follow their pre-approved planned menu, and failed to inform residents of menu changes. Findings included: Review of the posted menus for the lunch meal on Wednesday, January 21, 2026, revealed that residents were to receive fried chicken, macaroni and cheese, sliced carrots, cornbread with margarine, and marble cake with white frosting and a beverage. The alternate meal was to be a hot dog with chili and cheese on a bun, potato wedges, creamy coleslaw and a beverage.Observations of a test tray for the lunch meal service on January 21, 2026, at 11:35 a.m. revealed baked chicken, not fried, and no cornbread was provided as per the menu. In addition, the alternate meal was meatballs and gravy with mashed potatoes, and not a hot dog with chili and cheese on a bun and potato wedges as posted.Interview with the Dietary Director and District Manager on January 21, 2026, at 12:25 p.m., revealed that the chicken was fried as per their recipe and the corn…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-23 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies and Resident Council/Food Committee meeting minutes, as well as observations and interviews with residents and staff, it was determined that the facility failed to serve food that was palatable and at proper temperatures.Findings include:The facility's policy regarding food and nutritional services, dated January 19, 2026, revealed that the food served will be palatable and at a safe and appetizing temperature.Resident Council/Food Committee meeting minutes, dated January 5, 2026, revealed that residents were asked if meals are served hot. Residents stated that the food is sitting too long in the carts and the food is often cold when it gets to them. Interview with Resident 10 on January 20, 2026, at 11:50 a.m. revealed the food was going downhill, it was over cooked, the meat was hard to chew, and it was cold.Interview with Resident 15 on January 20, 2026, at 12:24 p.m. revealed the food was awful, it was over cooked or undercooked. Observations of the lunch meal on January 20, 2026, at 12:12 p.m. revealed that Resident 36 could not eat her sliced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of policies, observations and staff interviews, it was determined that the facility failed to ensure that food stored in the kitchen was labeled, dated and secured. Findings include: The facility policy regarding food storage, dated January 19, 2026, revealed that any food that has been opened must be labeled, dated and secured in such a way that the food item is air tight. Proper labeling and dating ensures that all foods are stored, rotated and utilized in a manner that will minimize waste and ensure that items that are passed their due date are discarded.Observations in the kitchen's cooler on January 20, 2026, at 9:25 a.m. revealed that the following items were opened and not dated with an open date; one half bag (two pounds) of cabbage with carrots, three pounds of bacon, 25 cinnamon rolls, two and half pounds of Mozzarella cheese, a jar with a mixture of approximately eight pickles and tomatoes, one pound of broccoli salad, approximately three pounds of beefaroni and 30 cookies wrapped and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of clinical record reviews, observations, and resident and staff interviews, it was determined that the facility failed to maintain resident dignity for one of 37 residents reviewed (Residents 20).Findings include:A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 20, dated January 7, 2026, revealed that the resident was always understood, always understood others, was cognitively intact, and required assistance from staff for daily care needs. Interview with Resident 20 on January 21, 2026, at 1:42 p.m. and January 22, 2026 at 4:13 p.m., revealed that her grandson brought her a new television for Christmas, but he was called to come and take it back. Resident 20 was not allowed to keep her new television and she wanted it.Interview with the Director of Maintenance on January 22, 2026, at 3:28 a.m. revealed that there was no facility policy or life safety code that determined the size of television that would be allowed in the facility. He confirmed that Resident 20's television was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-23 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, it was determined that the facility failed to provide a clean and homelike environment for three of 37 residents reviewed (Residents 15, 86, 88,).Findings include: Interview with Resident 15 on January 20, 2026, revealed that the blinds in her room do not go up and they were broken. Interview with the Maintenance Director on January 22, 2026, confirmed that the blinds did not function, due to a broken string. Interview with the Nursing Home Administrator on January 22, 2026, at 3:49 p.m. confirmed that having a blind that does not move up and down was not homelike, and would need replaced. Observations on January 20, 2026 at 12:42 p.m. of Resident 86 in her room seated in a Broda chair (a specialized positioning chair to improve comfort). It was noted that the left arm of the chair had an area approximately twelve inches by five inches where the vinyl covering was torn off, and an area on the right arm of the chair approximately six inches by five inches where the vinyl covering was missing. In addition, the seam on the head rest was torn…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of facility policy, and clinical records, as well as resident and staff interviews, it was determined that the facility failed to ensure that residents were provided with dental care as scheduled for one of 13 residents reviewed (Resident 1). Findings include:The facility's policy for Activities of Daily Living (ADLs), dated [DATE] indicated that residents would be provided oral hygiene as per their request or as per facility schedule protocols. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 1, dated [DATE], indicated that the resident was cognitively intact and was dependent on staff for daily care needs including oral care.A review of Resident 1's task record, dated February 2026, indicated that the resident was tasked to have oral hygiene care after each meal. Observation of Resident 1 on [DATE] at 1:15 p.m. revealed that he ate his lunch meal while sitting in the hallway and then remained in the hallway until 1:53…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 49 citations
  • Potential for harm · Dcited before2026-01-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies and clinical records, observations and staff interviews, it was determined that the facility failed to ensure that a resident's environment remained free of accident hazards by failing to ensure care-planned interventions were in place for two of 37 residents reviewed (Resident 17, 57) who were at risk for falls. Findings include:The facility's policy regarding fall prevention and management, dated January 19, 2026, indicated that the facility will identify those residents at risk for falls upon admission, readmission, and quarterly and provide appropriate interventions to modify and/or compensate for risk factors, and that environmental interventions would be used to decrease the risk of the resident falling. The care plan will be updated to reflect resident-specific safety needs and interventions. The facility had no policy regarding the use of foot plates while transporting residents in the facility. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 17, dated November…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of facility policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to store medications properly for one of 37 residents reviewed (Resident 47).Findings include:The facility's policy regarding medication storage, dated January 19, 2026, revealed that all drugs and biologicals would be stored in locked compartments (i.e. medication carts, cabinets, drawers, refrigerators, medication rooms) under proper temperature controls. During medication pass, medications must be under the direct observation of the person administering medications or locked in the medication storage area/cart.Current physician's orders for Resident 47, included orders for the resident to receive 100 milligrams (mg) of Allopurinol (used to treat gout) once a day, 10 mg of Fluoxetine (anti-depressant) one time day, 300 mg of Gabapentin (used to treat neuropathy/pain) three times day, and 1 gram of Methenamine Hippurate (antibiotic) one time a day.Observations on January 22, 2026, at 9:01 a.m. revealed that Registered Nurse 4 prepared…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-23 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of facility policy, clinical record reviews, observations, and staff interviews, it was determined that the facility failed to ensure that residents were provided with assistive devices for eating as ordered by the physician for one of 13 residents reviewed (Resident 1). Findings include:A review of the facility's policy regarding Use of Assistive Devices, dated January 19, 2026 revealed that the use of assistive devices for eating will be based on the resident's comprehensive assessment, in accordance with the resident's plan of care.A comprehensive Minimum Data Set (MDS) assessment for Resident 1, dated January 17, 2026, revealed that the resident was cognitively intact, is dependent on staff for daily care tasks, including assistance with eating. Physician's orders for Resident 1, dated March 18, 2026, included an order to provide a rimmed plate for meals (a plate that has high sides), maroon spoons (special order to help the resident take small bites), and two handled cup with a spouted lid (special order to help with resident to not spill drinks). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-23 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's plans of correction for previous surveys, and the results of the current survey, it was determined that the facility's Quality Assurance Performance Improvement (QAPI) committee failed to correct quality deficiencies and ensure that plans to improve the delivery of care and services effectively addressed recurring deficiencies.Findings include:The facility's deficiencies and plans of corrections for State Survey and Certification (Department of Health) surveys ending January 15 and May 29, 2025, revealed that the facility developed plans of correction that included quality assurance systems to ensure that the facility maintained compliance with cited nursing home regulations. The results of the current survey, ending January 23, 2026, identified repeated deficiencies related to homelike environment, ensuring that the resident's environment was free from accident hazards, failure to serve palatable food at appropriate temperatures, and to store and prepare food under sanitary conditions . The facility's plan of correction for a deficiency regarding a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure that the proper hand-washing procedures were followed, and that proper infection control practices were followed for two of 37 residents reviewed (Residents 47, 80).Findings include:The facility's policy regarding hand hygiene, November 13, 2025, indicated that when staff washed their hands, they were to dry them with a single use towel and then turn the faucet off with a clean towel. Observations on January 22, 2026, at 8:55 a.m. revealed that Registered Nurse 4 administered medications to Resident 80. He then washed his hands and turned the faucet off with his clean hand and dried his hands with a paper towel. Observations on January 22, 2026, at 9:01 a.m. revealed Registered Nurse 4 administered medications to Resident 47. He then washed his hands and turned the faucet off with his clean hand and dried his hands with a paper towel.Interview with Registered Nurse 4 on January 22, 2026, at 9:03 a.m. confirmed that he should not have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-15 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, as well as resident and staff interviews, it was determined that the facility failed to serve palatable food that was at appropriate temperatures. Findings include: Review of food committee meeting minutes for 2024 revealed that the food is burnt, has been cold, and tasted bad. Interview with Resident 66 on January 12, 2025, at 10:47 a.m. indicated that the food tastes burnt and does not taste good, and it is cold at times. Interview with Resident 74 on January 12, 2025, at 1:22 p.m. indicated that the food is terrible and has no taste, there is too much pork, and it is cold. Observations of the kitchen's lunch meal tray line on January 14, 2025, revealed that it began at 12:10 p.m. and included macaroni and cheese, chicken, mashed potatoes, fruit cocktail, and coffee. The last tray was placed on the cart at 12:15 p.m. The cart left the kitchen and arrived on the unit at 12:16 p.m. and the last tray was removed from the cart and served at 12:27 p.m. The test tray was removed from the cart at 12:28 p.m. The macaroni and cheese was 141 degrees Fahrenheit (F),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-15 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy and Food Committee meeting minutes, and resident and staff interviews, it was determined that the facility failed to make ongoing efforts to resolve resident grievances regarding cold food. Findings include: The facility's policy regarding food quality and palatability, dated March 18, 2024, revealed that food will be palatable, attractive, and served at a safe and appetizing temperature. Food Committee meeting minutes for January through August 2024 and October through December 2024 indicated that the residents were receiving cold food. A meeting with a group of residents on January 13, 2025, at 11:15 a.m. revealed that the residents have been served food that was cold and unpalatable. They stated that they have requested food that is served at the correct temperature. They stated that this had been occurring for at least one year. Interview with Director of Dietary on January 14, 2025, at 12:14 p.m. confirmed that she was aware that residents complained about cold food, and that it was brought up during the Food Committee meetings. She stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-15 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that physician's orders were followed for two of 30 residents reviewed (Residents 40, 53). Findings include: A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 40, dated November 13, 2024, revealed that the resident was cognitively intact, was independent with daily care needs, had diagnoses that included high blood pressure, diabetes, and Parkinson's. Current physician's orders for Resident 40 included orders for the resident to receive 10 milligrams of Cetirizine at bedtime every Monday and Thursday for allergies, 100 micrograms of Synthroid daily for hypothyroidism (when the thyroid gland does not make enough thyroid hormones), 17 grams of Miralax daily for constipation, 30 milligrams of Diltiazem twice a day for high blood pressure, and 500 milligram of Tylenol twice a day for left knee pain. A review of Resident 40's Medication Administration Records (MAR's) for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review facility policy, as well as observations and staff interviews, it was determined that the facility failed to store and serve food in accordance with professional standards for food service safety by failing to store and serve food under sanitary conditions. Findings include: The facility's current policy for outside food indicated that when food items are intended for later consumption the responsible facility staff member will label foods with the resident's name and current date. Frozen foods may be retained for 30 days. Observations in the main kitchen during an initial tour on January 12, 2025, at 9:17 a.m. revealed that Dietary Employee 11 was removing a cake from the cooler and his hair and beard were exposed and not covered with a hair net or beard guard. Interview with Dietary Employee 11 at that time confirmed that he should have been wearing a hair net and beard guard but he was just getting a cake out. Observations in the solarium refrigerator on January 12, 2025, at 9:35 a.m. revealed that the following items that had resident names but were open and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-15 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's plans of correction for previous surveys, and the results of the current survey, it was determined that the facility's Quality Assurance Performance Improvement (QAPI) committee failed to maintain compliance with nursing home regulations and ensure that plans to improve the delivery of care and services effectively addressed recurring deficiencies. Findings include: The facility's deficiencies and plan of correction for a State Survey and Certification (Department of Health) survey ending February 23, 2024, revealed that the facility developed plans of correction that included quality assurance systems to ensure that the facility maintained compliance with cited nursing home regulations. The results of the current survey, ending January 15, 2025, identified repeated deficiencies related to a failure to ensure that grievances were resolved, care plans were revised/updated, quality of care-physician's orders were followed, nurse aide performance reviews were conducted, and food and drink preferences were honored. The facility's plan of correction for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, it was determined that the facility failed to provide a clean and homelike environment in resident rooms for two of 30 residents reviewed (Residents 5, 29). Findings include: The facility's policy, dated March 18, 2024, indicated that resident care equipment, including durable medical equipment, will be kept clean, and resident rooms will be maintained in such a way as to present a homelike appearance. Observations of Resident 5 on January 12, 2025, at 12:10 p.m. and January 14, 2025, at 2:03 p.m. revealed that the resident was lying in her bed with a feeding pump (machine that administers liquid nutrition) running at 50cc/hr. The feeding pump had a moderate amount of a light brown, sticky substance on the front and back, and the resident's overbed table top had two areas measuring approximately one inch by two inches of a yellowish/white removable substance. In addition, a red stethoscope dangling from the feeding pump was observed to have a large amount of a bright white, dried substance on it. Interview with Licensed Practical Nurse 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of policies, clinical records, personnel files, and investigative reports, as well as interviews with staff, it was determined that the facility failed to ensure that the abuse policy was followed for one of 30 residents reviewed (Resident 28), and failed to complete a professional licensure verification with the Pennsylvania State Board of Nursing prior to hire for one of four employees reviewed (Registered Nurse 1). Findings include: The facility's abuse policy, dated March 18, 2024, indicated that no employee may at any time commit an act of physical, psychological, or emotional abuse; neglect; mistreatment and/or misappropriation of property against any resident, and persons applying for employment with the center will be screened for a history of abuse, neglect, exploitations, or misappropriation of resident property, including but not limited to employment history, criminal background check, abuse check with appropriate licensing board and registries prior to hire, and licensure or registration verification prior to hire. A quarterly Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy and clinical record reviews, and staff interviews, it was determined that the facility failed to notify the resident, responsible party, and Ombudsman, in writing, regarding the reason for hospitalization for two of 30 residents reviewed (Residents 68, 70). Findings include: The facility policy for Transfer/Discharge Notification, dated March 18, 2024, revealed that before a resident is transferred or discharged , the facility will notify the resident and resident representative of the transfer or discharge and the reason for the move in writing and will send a copy of the notice to a representative of the Office of the State Long Term Care Ombudsman. A significant change Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 68, dated November 7, 2024, indicated that the resident was cognitively intact and required assistance from staff for daily care needs. A nursing note for Resident 68, dated October 28, 2024, at 3:42 a.m. revealed that the resident complained of difficulty breathing.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that appropriate parties were notified about the facility's bed-hold policy upon transfer to the hospital for two of 30 residents reviewed (Residents 68, 70). Findings include: The facility policy for Bed Hold Notice, dated March 18, 2024, revealed that in accordance with state and federal law the facility provides written notice of its bed-hold information to each resident and resident representative. A significant change Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 68, dated November 7, 2024, indicated that the resident was cognitively intact and required assistance from staff for daily care needs. A nursing note for Resident 68, dated October 28, 2024, at 3:42 a.m., revealed that the resident complained of difficulty breathing. Despite interventions she continued to have difficulty breathing and requested to go to the emergency department, and she was transferred to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that care plans were updated to reflect changes in residents' care needs for one of 30 residents reviewed (Resident 29). Findings include: The facility's policy regarding care plans, dated March 18, 2024, indicated that an individualized person-centered plan of care will be established by the interdisciplinary team with the resident or resident representative to the extent practicable and will be updated in accordance with state and federal regulatory requirements. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 29, dated December 14, 2024, revealed that she was cognitively impaired, was dependent on staff for activities of daily living, and had a diagnoses that included dementia and high blood pressure. A consult note for Resident 29 from the wound doctor, dated January 7, 2025, revealed that the consultant company was signing off on the resident and that she has no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews and resident and staff interviews, it was determined that the facility failed to provide adequate, ongoing activities designed to meet the needs of residents for seven of 30 residents reviewed (Residents 3, 14, 20, 24, 36, 63, 66). Findings include: A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 3, dated December 6, 2024, indicated that the resident was cognitively intact and was dependent on staff for daily care needs, and that it was very important for the resident to be provided with books to read, be involved in group activities, participate in favorite activities, and participate in religious activities. A quarterly MDS assessment for Resident 14, dated December 11, 2024, indicated that the resident was cognitively intact and dependent on staff for daily care needs, and that it was very important for the resident to listen to music, participate in favorite activities, go outside when the weather is nice, and participate in religious activities. A quarterly MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of clinical records, as well as staff interviews, it was determined that the facility failed to ensure that a resident's transfer status was followed for one of 30 residents reviewed (Resident 68). Findings include: A significant change Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 68, dated November 7, 2024, revealed that the resident was cognitively intact, required two-person assistance for transfers, and had diagnoses of acute respiratory failure and muscle weakness. A nursing note for Resident 68, dated December 20, 2024, at 10:45 a.m. revealed that the resident was being transferred from the bed to a wheelchair by one nurse aide when the resident became weak and was slowly lowered to a sitting position on the floor. Resident was wearing black sneakers and was assessed, no injuries were found and there were no complaints of pain. Interview with the Nursing Home Administrator on January 15, 2025, at 9:41 a.m. confirmed that Resident 68 was transferred by one staff member and she should have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, as well as resident and staff interviews, it was determined that the facility failed to ensure that there was sufficient nursing staff available to transport residents to activities and to provide licensed nursing staff in the facility's main dining area for the lunch and dinner meals. Findings include: A grievance from Resident 68, dated November 15, 2024, revealed that the resident was unable to go to activities due to nursing aides not being able to take her there. Staff were educated on the importance of ensuring residents were out of bed and transferred to their activities per each resident's preference. Review of the facility's dietary delivery times, undated, revealed that breakfast meals were to be delivered to the units from 7:00 a.m. to 8:15 a.m., lunch meals were to be delivered to the units from 12:40 a.m. to 1:00 p.m., the main dining room was to be served at 1:10 p.m., and dinner meals were to be delivered to the units from 5:00 p.m. to 6:15 p.m. Observations in the main dining room for lunch on January 12, 2025, at 1:02 p.m. revealed that only…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of personnel files, as well as staff interviews, it was determined that the facility failed to ensure that nurse aide performance evaluations were completed annually based on hire dates for one of three nurse aides reviewed (Nurse Aide 10). Findings include: A list of nurse aides provided by the facility revealed that based on their months and days of hire, an annual performance evaluation for Nurse Aide 10 was due September 24, 2024. As of January 15, 2025, there was no documented evidence that the annual performance evaluation was completed as required for Nurse Aide 10. Interview with the Director of Human Resources on January 15, 2025, at 2:03 p.m. confirmed that there was no documented evidence that the annual performance evaluation for Nurse Aide 10 was completed as required. 28 Pa. Code 201.14(a) Responsibility of Licensee. 28 Pa. Code 201.18(b)(1)(3)(e)(1) Management. 28 Pa. Code 201.20(a)(c) Staff Development.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, as well as resident and staff interviews, it was determined that the facility failed to ensure that residents' drink and food preferences were honored. Findings include: Interview with a group of residents on January 13, 2025, at 11:15 a.m. revealed that they would enjoy soda, but you can only get soda now if you are sick. They have requested dippy eggs, hot dogs, sausage, kielbasa, and also asked for ice cream as a snack but were told no. One resident stated, We have no joy in our lives, we may as well be in prison. Interview with the Dietary Manager and Nursing Home Administrator on January 14, 2025, at 1:07 p.m. revealed that she is not able to purchase any of the requested drink or snack items for residents and that everything she receives was determined by corporate. She revealed that the beverages on the menu are juices and not soda, and that with the increased cost of food there is no money left to buy the requested snacks such as soda and ice cream. Residents have to purchase the items themselves. She indicated that sometimes she uses her own money to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-22 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure that staff provided assistive devices to eat in accordance with occupational therapy recommendations for one of four residents reviewed (Resident 3). Findings include: A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 3, dated October 8, 2024, indicated that the resident was cognitively intact, was dependent with personal hygiene needs and eating, and had diagnoses that included, tremors, spinal stenosis, contractures of the hands, and kyphosis (an abnormal curvature of the neck and/or spine). Occupational Therapy recommendations for Resident 3, dated October 11, 2024, included a recommendation for the use of slightly built-up utensils (black handled) for meals. Observations of Resident 3 during the breakfast meal on October 22, 2024, at 8:30 a.m. revealed that the resident was in her room eating her meal and she had a large handled (good grip) spoon on her tray. The resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of clinical records, as well as staff interviews, it was determined that the facility failed to ensure that pressure ulcers were assessed and documented on for two of four residents reviewed (Residents 1, 3). Findings include: The facility's policy regarding pressure ulcer monitoring, dated February 13, 2024, indicated that the facility would document the presence of skin impairments/new skin impairment related to pressure when first observed, and weekly thereafter until the site is resolved. An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 1, dated July 24, 2024, revealed that the resident was cognitively impaired, required assistance with daily care needs, and had diagnoses that included left femur fracture (large leg bone). A skin integrity care plan for Resident 1, dated July 17, 2024, indicated that the care and treatment included weekly wound assessments with documentation to include the width, length, depth, type of tissue, exudate, and any other notable changes or observations for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-17 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's job descriptions and interviews with staff, it was determined that the facility failed to ensure the consistent services of a full-time Director of Nursing (35 or more hours a week) in the facility. Findings include: The facility's job description for the Director of Nursing (DON), undated, revealed that as a Health Care Director of Services, the DON is entrusted with the responsibility of caring for the facility's residents, families, co-workers, visitors, and all others. The primary purpose of the job position is to plan, organize, develop, and direct the overall operation of the nursing service department in accordance with current federal, state, and local standards, guidelines, and regulations that govern the facility. Interview with the Regional Nurse Consultant on July 17, 2024, at 11:53 a.m. revealed that she is trying to cover the Director of Nursing position but that she has to work the floor too much and cannot get the Director of Nursing job duties done. She stated that they are in the process of hiring someone, but that person has not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-16 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's job descriptions, and interviews with staff, it was determined that the facility failed to ensure the consistent services of a full-time Director of Nursing (35 or more hours a week) in the facility. Findings include: The facility's job description for the Director of Nursing (DON), undated, revealed that as a Health Care Director of Services, the DON is entrusted with the responsibility of caring for the facility's residents, families, co-workers, visitors, and all others. The primary purpose of the job position is to plan, organize, develop, and direct the overall operation of the nursing service department in accordance with current federal, state, and local standards, guidelines, and regulations that govern the facility. Information reported to the State Department of Health indicated that Registered Nurse 1 started as the DON for the facility on May 1, 2024. Interview with the Registered Nurse Assessment Coordinator (RNAC - a registered nurse who is responsible for completion of MDS assessments) on May 13, 2024, at 3:34 p.m. revealed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-23 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of clinical records and grievance records, as well as resident and staff interviews, it was determined that the facility failed to make ongoing efforts to resolve a grievance regarding dietary complaints. Findings include: The facility's policy regarding complaint and grievances, dated February 13, 2024, indicated that residents should have reasonable expectations of care and services and the facility should address those expectations in a timely, reasonable, and consistent manner. The grievance log from December 2023 revealed that there were three grievances from the resident council meeting on December 10, 2023, regarding residents not receiving food that they requested, receiving tiny portions of food, and hair found in the soup. Education was provided to dietary. The grievance log from February 2024 revealed that the rice was undercooked, foods that were to be served cold were being served on the hot plates, the dietary department ignores resident requests, portions were small, food was not palatable and was terrible, poor food quality, and residents were served…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-23 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that weights were obtained and documented as ordered for residents with weight loss for two of 51 residents reviewed (Residents 12, 42) and failed to ensure supplements were provided and documented as ordered for two of 51 residents reviewed (Residents 77, 97). Findings include: The facility's policy for weighing residents, dated February 13, 2024, indicated that weights will be completed as indicated and documented in the clinical record. A significant change Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 12, dated December 13, 2023, revealed that the resident was moderately cognitively impaired, had diagnoses that included coronary (heart) artery disease and dysphagia (difficulty swallowing foods or liquids), required tube feedings for nutrition, and had weight loss that was not a physician-prescribed weight loss regimen. Current care plans indicated that the resident was at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-23 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure the accountability of controlled medications (drugs with the potential to be abused) for two of 51 residents reviewed (Residents 15, 29). Findings include: The facility's policy regarding controlled drug disposal, dated February 13, 2024, indicated that controlled drugs should be wasted using a commercial controlled drug disposal system signed by two nurses witnessing the destruction of the controlled drug. The facility's policy regarding medication administration, dated February 13, 2024, indicated that the nurse will document on the Medication Administration Record (MAR) immediately prior to administration or immediately post administration based on the preferred individual practice of the nurse. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 15, dated December 28, 2023, revealed that the resident was cognitively intact, was dependent on staff for care needs, had constant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-23 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on individual resident interviews and an interview with a group of residents, as well as a meal test tray, it was determined that the facility failed to serve food items that were palatable to residents. Findings include: Interview with Resident 7 on February 20, 2024, at 1:01 p.m. revealed that the food was awful and there was nothing good about it. Interview with Resident 11 on February 20, 2024, at 2:00 p.m. and Resident 93 during the initial tour on February 21, 2024, at 10:11 a.m. revealed that the food was bad. Interview with Resident 115 during the initial tour on February 20, 2023, at 11:03 a.m. revealed the food was not palatable as it did not taste good. Resident 115 would frequently order take out or have family bring in food. Interview with a group of residents on February 21, 2024, at 11:43 a.m. revealed that the food was bland, the vegetables were overcooked, and condiments do not come on the trays. Observations of the lunch meal on February 22, 2024, at 12:23 p.m. revealed that food items on a test tray were not palatable to taste. The brussel sprouts were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, observations, and staff interviews, it was determined that the facility failed to provide reasonable accommodation of a resident's needs by failing to ensure that the call bell was within reach for one of 25 residents reviewed (Resident 31). Findings include: An annual Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 31, dated January 29, 2024, indicated that the resident was understood and could understand, and he required maximum assistance for transfers and toileting. The resident's current care plan indicated that the resident had decreased mobility and that staff were to ensure the call bell was within reach. Observations of Resident 31 on February 20, 2024, at 1:05 p.m. revealed that the resident was lying in bed, and the call bell was hanging off the back of the bed onto the floor and was not within his reach. Interview with Licensed Practical Nurse 1 at that time revealed that Resident 31 was capable of using his call bell and it should have been placed within his reach. 28 Pa.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that a resident's attending physician was notified about changes in weight for one of 51 residents reviewed (Resident 19), failed to notify the physician regarding an elevated blood sugar and change in skin condition for one of 51 residents reviewed (Resident 47), and failed to notify the physician of purulent drainage from a resident's nephrostomy tube for one of 51 residents reviewed (Resident 97) . Findings include: The facility's policy regarding weight monitoring, dated February 13, 2024, indicated to record weight and alert the nurse to any significant weight change. When there is a significant variance from the previous recorded weight, the scale should be rebalanced and the resident re-weighed and a licensed nurse is to validate. The nurse is responsible to notify the physician of any significant weight change and to consult with the Director of Dietary Services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to develop care plans for individualized resident care needs for three of 51 residents reviewed (Residents 7, 42, 68). Findings include: The facility's policy on care plans, dated February 13, 2024, indicated that a comprehensive, individualized, person-centered plan of care would be developed for each resident that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs that are identified in the comprehensive assessment. A Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 7, dated December 29, 2023, indicated that the resident was cognitively intact, required moderate to substantial assistance with care needs, and was frequently incontinent of bowel and bladder. An urology consult for Resident 7, dated January 4, 2024, indicated that the resident has a cystoscopy (a procedure to diagnose a treat urinary tract…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that care plans were updated to reflect changes in care needs for one of 51 residents reviewed (Resident 29). Findings include: The facility's policy on care plans, dated February 13, 2024, indicated that the comprehensive care plan will be reviewed, updated and/or revised based on changing goals, preferences and needs of the resident and in response to current interventions after the completion of each Omnibus Budget Reconciliation Act (OBRA) MDS assessment and as needed. A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 29, dated February 3, 2024, revealed that the resident was cognitively intact and required supervision to partial assist with care needs. Clinical record review for Resident 29 revealed that he had a care plan in place for heparin (an anticoagulant or blood thinning medication). The resident did not have an order for heparin or any other anticoagulant.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and staff interviews, it was determined that the facility failed to ensure that physician's orders were followed for one of 51 residents reviewed (Resident 33) and failed to prevent a delay in care for one of 51 residents reviewed (Resident 97) resulting in his hospitalization. Findings include: A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 33, dated February 2, 2024, revealed that the resident was cognitively impaired. A nutritional note for Resident 33, dated December 12, 2023, revealed that the resident was to receive a health shake two times per day to meet her protein needs. Physician's orders for Resident 33, dated December 13, 2023, included orders for the resident to receive a 4-ounce health shake two times per day. Review of Resident 33's Medication Administration Records (MAR) and nursing notes for December 2023, as well as January and February 2024, revealed that staff had documented that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that treatments for pressure ulcers were provided as ordered by the physician for one of 51 residents reviewed (Resident 42). Findings include: The facility's policy regarding dressing changes, dated February 13, 2024, indicated that all dressings were to be applied to wounds by a nurse, as ordered by the physician to promote healing, and then documented in the medical record. A significant correction Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 42, dated February 2, 2024, revealed that the resident was dependent for care needs, was cognitively impaired, had an indwelling foley catheter (a thin, flexible tube inserted into the bladder to drain urine from the bladder), a Stage 2 pressure ulcer (pressure wound with skin loss), a Stage 3 pressure ulcer (pressure wound involving the fat layers beneath the skin), an unstageable pressure ulcer (full-thickness pressure injuries in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of clinical records, as well as staff interviews, it was determined that the facility failed to provide suprapubic urinary catheter changes as ordered by the physician for one of 51 residents reviewed (Resident 35). Findings include: An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 35, dated February 8, 2024, revealed that the resident was cognitively intact; was understood; could understand; required partial assistance with dressing, toilet use, and bathing; was independent with bed mobility and eating; had an indwelling catheter (a tube inserted into the bladder to drain urine); and had an active diagnosis of neurogenic bladder (bladder does not function properly due to disease or damage to the central nervous system). A care plan for Resident 35's indwelling catheter, dated February 1, 2024, revealed that she had a suprapubic catheter due to a neurogenic bladder. A nursing note for Resident 35, dated February 10, 2024, at 9:30 a.m., revealed that the consultant physician recommended the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure that residents received oxygen as ordered by the physician for one of 51 residents reviewed (Resident 95). Findings include: The facility's policy regarding oxygen therapy, dated December 13, 2023, indicated that oxygen was to be administered by licensed staff and in accordance with physician's orders. A quarterly Minimum data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 95, dated February 16, 2024, revealed that the resident was cognitively intact and had diagnoses that included chronic respiratory failure with hypoxia (a serious condition that causes low blood oxygen). Resident 95's care plan, dated September 1, 2023, indicated that she had difficulty breathing related to respiratory failure. Physician's orders for Resident 95, dated February 9, 2024, included an order for the resident to receive continuous oxygen at a flow rate of 4 liters per minute via nasal cannula (tubes that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0729 — isolated
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of personnel files, as well as staff interviews, it was determined that the facility failed to verify registry verification prior to allowing individuals to work as a nurse aide for one of five newly hired nurse aides reviewed (Nurse Aide 4). Findings include: The personnel file for Nurse Aide 4 revealed that she was hired by the facility on October 9, 2023. However, there was no documented evidence that the facility verified the nurse aide's standing with the state nurse aide registry until February 21, 2024. Interview with the Nursing Home Administrator on February 22, 2024, at 11:21 a.m. confirmed that Nurse Aide 4 did not have a nurse aide registry check completed prior to her start date and that she should have. 28 Pa. Code 201.29 Personnel Policies and Procedures.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of personnel files, as well as staff interviews, it was determined that the facility failed to ensure that nurse aide performance evaluations were completed annually based on hire dates for four of five nurse aides reviewed (Nurse Aides 5, 6, 7, 8). Findings include: A list of nurse aides provided by the facility revealed that Nurse Aide 5 was hired on June 20, 2019, and that she was due for her annual performance evaluation in June 2023. Nurse Aide 6 was hired December 21, 2017, and was due for her annual performance evaluation in December 2023. Nurse Aide 7 was hired May 4, 2015, and was due for her annual performance evaluation in May 2023. Nurse Aide 8 was hired September 24, 2015, and was due for her annual performance evaluation in September 2023. There was no documented evidence that the annual performance evaluations were completed as required for Nurse Aides 5, 6, 7, and 8. Interview with the Nursing Home Administrator on February 22, 2024, at 12:07 p.m. confirmed that he could not provide evidence that annual performance evaluations were completed as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that the physician or designee responded timely to a pharmacy recommendation for one of 51 residents reviewed (Resident 15). Findings include: The facility's policy regarding Monthly Drug Regimen Reviews, dated February 13, 2024, indicated that consultant reports have one recommendation per page. The Director of Nursing or designee would contact the physician with any outstanding recommendations, if no response from the physician notify the medical director for further assistance 15-21 days after the reports are available. During the drug regimen review, routine recommendations were to be communicated to the Director of Nursing or the designee, attending physician, and the Medical Director for response and resolution, after the completion of the monthly medication review. Physician's orders for Resident 15, dated April 11, 2023, included an order for the resident to receive one 20 milligram (mg) tablet of Omeprazole delayed release twice a day for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy and clinical records, as well as observations and staff interviews, it was determined that the facility failed to offer routine dental services for one of 51 residents reviewed (Resident 91). Findings include: The facility's policy regarding dental services, dated February 13, 2024, revealed that routine and emergency dental services are available to meet the resident's oral health services in accordance with the resident's assessment and plan of care. An annual Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 91, dated December 16, 2023, revealed that the resident was cognitively intact and was dependent on staff for daily care tasks including oral care. An interview with Resident 91's family members on February 21, 2024, at 9:13 a.m. revealed that the resident and her family had requested that she see the dentist for a regular cleaning since she still had all of her own teeth. Observations of Resident 91 on February 21, 2024, at 9:13 a.m. revealed that the resident still had all of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's plans of correction for previous surveys, and the results of the current survey, it was determined that the facility's Quality Assurance Performance Improvement (QAPI) committee failed to correct quality deficiencies and ensure that plans to improve the delivery of care and services effectively addressed recurring deficiencies. Findings include: The facility's deficiencies and plans of corrections for a State Survey and Certification (Department of Health) survey ending March 30, 2023, revealed that the facility developed plans of correction that included quality assurance systems to ensure that the facility maintained compliance with cited nursing home regulations. The results of the current survey, ending February 23, 2024, identified repeated deficiencies related to revision of residents' care plans, catheter care, regulations regarding nurse aide annual performance evaluations, and infection prevention and control. The facility's plan of correction for a deficiency regarding revising residents' care plans, cited during the survey ending March…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure that proper infection control practices were followed while providing care for two of 51 residents reviewed (Residents 12, 109). Findings include: The facility's policy regarding catheter care, dated February 13, 2024, indicated that the catheter tubing and drainage bag were to be kept off the floor to prevent catheter-associated urinary tract infections. A significant change Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 12, dated December 13, 2023, revealed that the resident was moderately cognitively impaired and had diagnoses that included acute kidney failure (a condition where the kidneys cannot filter waste from the blood) with dysfunction of the bladder. The resident's care plan, dated February 5, 2024, indicated the use of an indwelling catheter with interventions that included that the catheter tubing and bag should be kept off the floor. Observations on February…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-28 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that residents were free from unnecessary medications for one of four residents reviewed (Resident 1). Findings include: The facility's policy regarding medication administration, dated February 9, 2023, revealed that staff were to review the electronic medication administration record and should there be any uncertainties, to verify the physician's order sheet and seek clarification as needed. An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 1, dated December 21, 2023, indicated that the resident was cognitively impaired, required substantial assistance, and had diagnoses that included multiple sclerosis and bone fracture. A medication discrepancy report for Resident 1, dated December 16, 2023, revealed that Resident 1 was administered 15 milligrams of Rivaroxaban (blood thinning medication) in error. A nursing note, dated December 16, 2023, indicated that the medication was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-28 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy and observations, as well as family, resident and staff interviews, it was determined that the facility failed to serve food items that were palatable and at proper temperatures. Findings include: The facility's policy regarding food temperatures, dated February 9, 2023, indicated that all hot food items were to be cooked to appropriate internal temperatures and held at a temperature of at least 135 degrees Fahrenheit (F) for hot foods and less than 41 degrees F for cold foods. Observations in the kitchen for the lunch meal service on December 28, 2023, at 11:58 a.m. revealed that a test tray left the kitchen and arrived on the nursing unit at 11:58 a.m. Trays were passed to the residents in their rooms, and the last resident was served and eating at 12:12 p.m. At 12:13 p.m. the temperature of the chicken with maple dijon glaze was 120.1 degrees Fahrenheit (F), brussel sprouts were 116.5 degrees F, and the broccoli was 119.4 degrees F and was lukewarm to taste. The pudding cup was 53.7 degrees and was not cold to taste Interview with the Dietary Manager on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, as well as staff interviews, it was determined that the facility failed to maintain clinical records that were complete and accurately documented for one of three residents reviewed (Resident 2). Findings include: A facility policy regarding skin and wounds, dated February 9, 2023, revealed that residents were to be provided weekly skin evaluations documented in the medical record. An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 2, dated September 4, 2023, revealed that the resident was admitted on [DATE], was cognitively intact, was dependent on staff for all daily care needs, and had a Stage II pressure ulcer (a wound caused by pressure) that was present on admission to the facility. Resident 2's care plan, dated August 28, 2023, indicated that she had a chronic pressure ulcer/wound of the coccyx related to immobility. Staff were to assess, record, and monitor by the facility wound team. A pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to ensure that staff followed proper infection control practices during wound care for one of three residents reviewed (Resident 2). Findings include: The facility's policy regarding the hand washing and hand hygiene, dated February 9, 2023, indicated that alcohol-based hand rub containing at least 62 percent alcohol, or alternatively soap and water, was to be used before and after direct contact with resident, before and after handling clean or soiled dressing, before moving from a contaminated body site to clean body site during resident care, after handling used dressings and contaminated equipment, and after removing gloves. An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 2, dated September 4, 2023, revealed that the resident was cognitively intact, was dependent on staff for all daily care needs, and had a pressure ulcer (a wound caused by pressure) that was present…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policies and clinical records, as well as observations and staff interviews, it was determined that the facility failed to review and revise residents' care plans for one of nine residents reviewed (Resident 3). Findings include: The facility's policy regarding care plans, dated February 9, 2023, indicated that individualized, person-centered plans of care would be established with the interdisciplinary team. The care plan would be reviewed, updated, and revised based on changing goals, preferences, and needs of the resident and in response to current interventions after the completion of each OBRA Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) and as needed. A Significant Change in Status MDS assessment for Resident 3, dated July 11, 2023, revealed that the resident was understood, could understand, and required extensive assistance from staff for her daily care tasks, including with ambulation. A care plan for the resident, dated April 26, 2023, revealed that she had an activities of daily living self-care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, as well as observations and staff interviews, it was determined that the facility failed to provide an environment that was free of accident hazards by failing to follow physician's orders and care-planned interventions for one of nine residents reviewed (Resident 2), who was at risk for falls. Findings include: An admission Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 2, dated July 14, 2023, revealed that the resident was understood, could understand, required extensive assistance from staff for her daily care tasks as well as with her transfers and ambulation, and had diagnoses that included cerebral vascular accident (CVA - commonly referred to as a stroke) and traumatic brain injury. A care plan for the resident, dated July 7, 2023, revealed that she had a self-care performance deficit, required extensive assist of two staff for toileting and transfers, and that she was at risk for falls. A [NAME] (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews and staff interviews, it was determined that the facility failed to ensure that residents' clinical records were complete and accurately documented for one of six residents reviewed (Resident 2). Findings include: A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 2, dated July 17, 2023, revealed that the resident was cognitively intact, was dependent on staff for transfers, and needed assistance of two staff members for daily care needs. Resident 2 had diagnoses of kyphosis, cervical region (spine curves toward the front of the body) and general muscle weakness. A nursing note for Resident 2, dated July 25, 2023, at 5:30 a.m. revealed that Resident 2 complained to nurse aide that her neck was very sore and stinky. The nurse went to the room and asked the resident what was wrong. Resident stated that her neck treatment had not been done for three days. The nurse removed the old dressing from her neck, which was dated from Friday July 21, 2023. The treatment was performed per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$17,345 in federal fines across 2 penalties.

  • $8,672 — penalty dated 2025-05-29
  • $8,673 — penalty dated 2025-05-29

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AVARDIS HEALTH — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 51.9-0.9 vs chain
Staffing 4 of 52.3+1.7 vs chain
Quality measures 3 of 53.2-0.2 vs chain
The other 37 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Ashland Nursing And RehabilitationAshland, VA 1 of 5Augusta Nursing and RehabilitationFishersville, VA 1 of 5Biltmore Haven Nursing and RehabilitationArden, NC 1 of 5Courtyard Health And RehabilitationMcComb, MS 1 of 5Emerald Ridge Health and RehabilitationAsheville, NC 1 of 5Ghent Health and RehabilitationNorfolk, VA 1 of 5Grand Trace Health And RehabilitationNatchez, MS 1 of 5Hibriten Mountain Nursing and RehabilitationLenoir, NC 1 of 5Highfield Nursing and RehabilitationCary, NC 1 of 5Kings Daughters Community Health & RehabStaunton, VA 1 of 5Middleton Oaks Health And RehabilitationWinona, MS 1 of 5Newport News Nursing & RehabNewport News, VA 1 of 5The Oaks Rehabilitation And Healthcare CenterMeridian, MS 1 of 5Wellington Rehabilitation and HealthcareKnightdale, NC 1 of 5Westwood Health and RehabilitationArchdale, NC 1 of 5Woodstock Valley Health and RehabilitationWoodstock, VA 2 of 5Clay County Health and RehabilitationHayesville, NC 2 of 5Crown Haven Health and RehabilitationCharlotte, NC 2 of 5Kannapolis Health and RehabilitationKannapolis, NC 2 of 5Manor At Penn Village, TheSelinsgrove, PA 2 of 5Manor At St Luke Village,theHazleton, PA 2 of 5Pavilion At St Luke Village, TheHazleton, PA 2 of 5Pheasant Ridge Nursing and RehabilitationRoanoke, VA 2 of 5Valley View Care and RehabilitationAndrews, NC 2 of 5Walnut Cove Health and RehabilitationWalnut Cove, NC 2 of 5Wilora Lake HealthcareCharlotte, NC 2 of 5Windsor Grove Health and RehabilitationWindsor, VA 3 of 5Forrest Oakes HealthcareAlbemarle, NC 3 of 5Hilltop Manor Health And Rehabilitation CenterUnion, MS 3 of 5Locust Grove Retirement VillageMifflin, PA 3 of 5Skyline Nursing & RehabilitationFloyd, VA 4 of 5Jamestown Health and RehabilitationWilliamsburg, VA 4 of 5Oak Grove HealthcareRutherfordton, NC 4 of 5Willowbrook Rehabilitation and CareYadkinville, NC 5 of 5Cardinal Healthcare and RehabilitationLincolnton, NC 5 of 5Grayson Health and RehabilitationIndependence, VANot rated (Special Focus)Starkville Manor Health Care And Rehabilitation CeStarkville, MS

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
EVERETT PARENTCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/01/2025
BEDFORD HOLDCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/01/2025
PAOP HOLDCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/01/2025
EVERETT RE OWNER, LLCOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 05/01/2025
CLARK, ALYSSAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
HOBACK, TIFFANYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
SNF MGR LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/20/2025
DILLING, DUANEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
JONES, TEQUILLAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
MARINSKI, ASHLEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
SWARTZ, JANAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025

CMS files one row per role, so the 21 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.8M
Net patient revenuemost recent cost report
-16.3%
Operating marginrevenue minus expenses
$611K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 6%Other / private 19%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $611K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$352per resident / day
operating cost
$10,690per month
≈ monthly operating cost
$302per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395422. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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