Newport News Nursing & Rehab
12997 Nettles Drive, Newport News, VA 23602 · For profit - Limited Liability company · 102 certified beds · (757) 249-8880 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0606, F0607) — most recent Mar 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (71) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $97,124 in federal fines (most recent 2026-03-10)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (62%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 21.9% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.6% | 5.4% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.0% | 0.4% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.3% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.4% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.6% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.9% | 15.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.8% | 20.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 75.9% | 94.0% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 6.0% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 28.2% | 21.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.0% | 14.2% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.1% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 30.7% | 73.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 24.1% | 22.3% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 8.5% | 11.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.74 | 1.52 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.61 | 1.48 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
60.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 136 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 52.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 35% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 60.2%CMS range 50.6–66.9 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.1%CMS range 8.9–16.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 52.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 57.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 52.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 85.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.9%CMS range 3.2–9.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.93 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 102 beds and averages 94.4 residents a day — about 93% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.95 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.58 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.29 hrs/resident/day on weekends vs 3.21 on weekdays — 29% thinner on weekends — a notable drop. RN hours go from 0.37 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 62% is well above the national median of 45%. 4 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
71 citations, most serious first. The 18 most serious are shown; the remaining 53 are one tap away and print in full.
- Immediate jeopardy · K2026-03-10 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, and review of facility documentation, the facility staff failed to implement their abuse policy regarding the screening of employees and permitted a certified nursing assistant to work over 15 months, providing direct care to residents within the entire facility while having been convicted of a barrier crime, which barred employment within a nursing facility. This non-compliance placed all 93 residents residing in the facility at a significant and on-going risk for harm by allowing unrestricted access to a staff member convicted of a crime of moral turpitude. This resulted in the identification of Immediate Jeopardy and substandard quality of care on 3/6/26 at 8:10 PM. Following the removal of IJ on 3/9/26 at 12:30 PM, the scope and severity was lowered to a level two, pattern. The findings included: The facility staff failed to implement their abuse policy regarding the screening of employees by permitting Certified Nursing Assistant (CNA #3) to provide direct care to residents with unrestricted and unsupervised access despite the employee…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2026-03-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and facility documentation review, the facility staff failed to ensure that medication(s), hazardous materials, and biologicals were properly secured to prevent unauthorized staff or resident access on three of three units. This deficient practice had the potential of placing all 93 residents residing in the facility, staff, visitors, and volunteers at risk of harm and resulted in the identification of immediate jeopardy and substandard quality of care. Following the removal of the immediacy, the scope and severity was lowered to a level two, pattern. The findings included:On 3/4/2026 at approximately 12:15 PM, on a facility tour of the Pinebrook unit, a medication storage room door was found to be unlocked and unsecured. It was easily accessed by pushing the door open. There was no staff monitoring the door and inspection of the door revealed the latch of the door was taped open to give access to the medication room without the use of a key. Observations of the area within the room revealed a toolbox with zip ties on the top drawer and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2026-03-10 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to maintain an available call bell system for multiple Residents which was identified initially for one Resident (Resident #117), and secondarily as the sample was expanded, for three other residents (#118, #119, and #120) in a sample of 22 residents resulting in a finding of immediate jeopardy (IJ). Following the removal of IJ, the scope and severity was lowered to a level two pattern. The findings included.For Resident #117 and others, the call bell system was inoperable and no alternative means to call for assistance was in place for them in the facility. Resident #117 was most recently readmitted to the facility on [DATE]. The Resident's diagnoses included Cerebral palsy, left sided hemiplegia, Aphasia, stroke, malnutrition, dysphagia, contractures of upper extremities, lack of coordination, and dementia.The most recent MDS (Minimum Data Set federal assessment) was most recently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2026-03-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, resident interviews, facility document review and clinical record review, the facility staff failed to protect a resident's right to be free from physical abuse by a staff member for one Resident (Resident #114), in a survey sample of 46 Residents. The witnessed incident of physical and verbal abuse resulted in Resident #114 suffering psychosocial harm as evidenced by emotional distress and a decline in cooperation of care, which was harm for the resident. The facility self-identified the non-compliance and implemented a plan of correction that achieved past-noncompliance. The findings include:A certified nurse's aide (CNA #5) hit Resident #114 and used derogatory language when incontinence care was attempted after the resident refused/resisted the care. Resident #114 (R114) was admitted to the facility with diagnoses that included severe chronic kidney disease, diabetes, hypertension, deep vein thrombosis, myocardial infarction, history of pulmonary embolism, diabetic retinopathy,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-03-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview, clinical record review, and facility document review, the facility staff failed to provide treatment and services to prevent and heal pressure sores for two Residents (Residents # 113 and #9 ) in a survey sample of 46 Residents, resulting in harm for Resident # 113.The findings included:For Resident # 113, the facility staff failed to address the potential for developing a pressure ulcer, failed to identify the risks, failed to develop a plan of care and failed to implement interventions to prevent pressure ulcer development, resulting in Harm. Resident #113 was admitted to the facility on [DATE] with diagnoses that included but were not limited to pathological fracture of right femur, a history of malnutrition, B 12 deficiency, adult failure to thrive, need for assistance with personal care, difficulty in walking, lack of coordination and unsteadiness on feet. The most recent Minimum Data Set (MDS) assessment was an admission assessment with an Assessment Review Date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-09-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and clinical record review, the facility staff failed to develop and institute measures to prevent pressure ulcer development for an individual known to develop pressure ulcers to the left foot/ankle for 1 of 4 residents with pressure ulcers (Resident #26), in the survey. A. The facility staff failed to promote healing of deep tissue pressure ulcer to the left lateral plantar foot and to conduct a complete assessment, reassess and document the status of the pressure ulcer once the wound bed was exposed which resulted in deterioration as evidenced by eschar and drainage at various times, which constituted harm. B. The facility staff failed to promote healing of deep tissue pressure ulcer by not obtaining a treatment for the left great toe pressure ulcer and to conduct a complete assessment, reassess and document the status of the left great toe once the wound bed was exposed, which constituted harm. The findings included: Resident #26 was originally admitted to the facility 11/18/2014 and the resident had never been discharged from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2022-09-01 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a resident interview, staff interviews, clinical record review, and review of facility documents, the facility staff failed to provide scheduled around the clock Morphine Sulfate for greater than 24 hours, resulting in constant chest pain with periods of a hammering chest pain which made breathing difficult and increased anxiousness for 1 of 38 residents (Resident #14), in the survey sample. The findings included: Resident #14 was originally admitted to the facility 4/4/22 for rehabilitation and the resident had never been discharged from the facility. The current diagnoses included; scarring related to coronary artery disease with previous bypass surgery, chronic pain syndrome secondary to chronic obstructive pulmonary disease, Long COVID-19, and obstructive sleep apnea, requiring (continuous positive airway pressure) CPAP. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/7/22 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #14's cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2020-01-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility document review and during the course of a complaint investigation the facility staff failed to provide ongoing assessments, monitoring and identification of a change in condition after an unwitnessed fall for 1 of 43 residents in the survey sample, Resident #350. Subsequently, six hours later the Resident Representative visited the resident, identified a change in condition and requested the staff call the physician. The resident was sent to the emergency room and found to have an acute encephalopathic (brain) change as a result of new onset seizure in addition to an acute/subacute infarct right cerebellar hemisphere (stroke), resulting in harm. The findings include: Resident #350 was admitted to the facility on [DATE] with diagnoses to include cerebrovascular disease, type II diabetes, unspecified abnormalities of gait, mobility, and muscle weakness. Approximately 48 hours later the resident was sent to the emergency room (ER) on 4/6/19 and admitted .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility documentation review, the facility staff failed to maintain a clean, comfortable, and homelike environment for one Resident (Resident #104) in a survey sample of 22 Residents. The findings included:From initial tour on 4-27-26 through the course of survey concluding on 4-30-26, the physical plant was observed and inspected. Those observations continue below.Initial tour of the facility revealed Resident #104's room on the Meadowdale unit to be crowded (hoarded) with boxes, and plastic storage containers in front of, and on top of his wheelchair, over bed table and air conditioning unit. There were articles of clothing scattered around, open containers of butter, food sauces, and food spices all spilled and on surfaces. Also noted were partially eaten different food items, 2 drinking glasses partially filled with dark liquid and dripped down the sides of the glasses. Nothing was refrigerated, and the room had a sour spoiled food smell. The Resident was sitting on a soiled bed encrusted with spilled food. The Resident's yellow shirt…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-10 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility documentation review, the facility staff failed to maintain a clean, comfortable, and homelike environment on 2 of 3 nursing units, shower rooms, storage rooms, and for four Resident's room (Resident #8, Resident #23, Resident #37, and Resident #72) within the greater facility. The findings included: From initial tour on 3/3/2026 through the course of survey concluding on 3/10/2026, the physical plant was observed and inspected. Those observations continue below. Initial tour of the facility revealed Resident #8's room on the Meadowdale unit to be crowded (hoarded) with boxes, and plastic storage containers in front of, and on top of the air conditioning unit restricting air flow. There were articles of clothing scattered around, opened large (16 to 18 ounce) containers of food sauces, and food spices all spilled and on surfaces. Also noted were partially eaten different food items mixed together and unidentifiable, 4 drinking glasses partially filled with dark…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-10 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to develop a comprehensive plan of care for four of forty-six residents in the survey sample (Residents #2, #3, #113 and #115).The findings include:1. Resident #2 had no care plan developed regarding PTSD (post-traumatic stress disorder). Resident #2 (R2) was admitted to the facility with diagnoses that included vascular dementia, schizophrenia, diabetes, PTSD, major depressive disorder, chronic kidney disease, cerebrovascular disease, atrial fibrillation, deep vein thrombosis, anxiety and peripheral vascular disease. The minimum data set (MDS) dated [DATE] assessed R2 as cognitively intact. R2's clinical record documented ongoing monitoring by a licensed clinical social worker (LCSW) for mental health conditions that included PTSD. The most recent LCSW note dated 2/3/26 listed the resident had agreed to psychotherapy up to twice per month to address depression/anxiety symptoms related to PTSD, vascular dementia and schizophrenia. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-10 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Staff interview, clinical record review, and facility document review, the facility failed to provide medications as ordered by a physician for one Resident (Resident #113) in a survey sample of 46 residents.The findings included:For Resident # 113, the facility staff failed to ensure medications were available for administration.Resident #113 was admitted to the facility on [DATE] with diagnoses that included but were not limited to pathological fracture of right femur, a history of malnutrition, B 12 deficiency, adult failure to thrive, need for assistance with personal care, difficulty in walking, lack of coordination and unsteadiness on feet. The most recent Minimum Data Set (MDS) assessment was an admission assessment with an Assessment Review Date of 5/20/2023. The MDS coded the BIMS (Brief Interview for Mental Status as 7 out of 15, indicating severe cognitive impairment. Resident # 113 required assistance with ADLs (Activities of Daily Living.) A review of Resident #113's electronic clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-10 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews, the facility failed to appropriately store medications and medical supplies for 2 out of 3 total medication rooms, the Meadowland Unit medication room and the Rosewood Unit medication room.The findings include:An inspection of a medication room on the Meadowland unit took place on 3/5/26 at 12:15 P.M. The following expired items were discovered:An opened box of 2-piece urostomy pouches with a listed expiration date of 12/2024.An opened box of drainable ostomy pouches with a listed expiration date of 12/2024.An opened box of ostomy barrier rings with a listed expiration date of 9/2025.An opened box of no sting barrier film with a listed expiration date of 11/9/2025.Four saline enema sets all with listed expiration dates of 2/2026.Eleven urethral self-catheterization kits with listed expiration dates of 10/31/2024.A rigid tipped urinary catheter with a listed expiration date of 8/2/25A female luer lock cap with a listed expiration date of 7/28/25.On 3/5/26 at 12:42 P.M. an inspection was conducted of a medication room located in the Rosewood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility documentation review, the facility staff failed to store food in accordance with professional standards for food safety in the main kitchen and in two of three nourishment room refrigerators (Rosewood Unit refrigerator and Meadowland Unit refrigerator) inspected. The findings include:On 3/3/2026 at 1:45 PM an initial tour of the kitchen was conducted with the Dietary Manager (DM). The DM explained that food products are dated when they are delivered and a use-by-date is labeled on individual items when they are opened. An observation of the dry storage room revealed half of a loaf of bread opened with no date. A hot dog bun package was found opened and not dated. A large container of apple cider vinegar was noted to be open without a date. The walk-in refrigerator revealed an opened package of shredded cheese that was not dated. The DM confirmed that opened and undated food items should not have been in the dry goods area or walk-in refrigerator and they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-10 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, clinical record reviews and facility document reviews, the facility staff failed to ensure that 4 of 5 sampled residents were offered and/or provided the Pneumococcal/Influenza vaccine in accordance with facility policy in a survey sample of 46 residents. (Residents #18, 10, 48, and 9).Findings include:a. Resident #18 was originally admitted on [DATE] and readmitted on [DATE] after a brief hospitalization for treatment of acute on chronic hypoxic respiratory failure and fluid overload secondary to congestive heart failure. Her diagnoses included but are not limited to chronic obstructive pulmonary disease with acute exacerbation, hypertensive heart disease with heart failure, obstructive sleep apnea, morbid obesity with alveolar hypoventilation, type 2 diabetes mellitus, cocaine abuse, and chronic myeloid leukemia, BCR/ABL-positive, not having achieved remission. Resident #18's most recent MDS (Minimum Data Set) with ARD (Assessment Reference Date) 1/26/26 coded the resident as having a BIMS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-10 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, clinical record review and facility document review, the facility staff failed to ensure 4 of 5 residents were educated, offered and/or provided the COVID-19 vaccine in a survey sample of 46 residents (Residents #18, 10, 48, and 9).Findings included:For Resident #18, 10, 48, and 9, the facility staff failed to provide education and offer the COVID-19 vaccine. a. Resident #18 was originally admitted to the facility on [DATE] and readmitted on [DATE] after a brief hospitalization for treatment of acute on chronic hypoxic respiratory failure and fluid overload secondary to congestive heart failure. Her diagnoses included but are not limited to chronic obstructive pulmonary disease with acute exacerbation, hypertensive heart disease with heart failure, obstructive sleep apnea, morbid obesity with alveolar hypoventilation, type 2 diabetes mellitus, cocaine abuse, and chronic myeloid leukemia, BCR/ABL-positive, not having achieved remission. Resident #18's most recent MDS (Minimum Data Set) with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to assess and ensure it was clinically appropriate for the self-administration of medications for one resident (Resident # 73) in survey sample of 46 residents.Findings included:Resident #73 was admitted to the facility on [DATE], with a most recent readmission on [DATE]. Resident #73's diagnoses included but were not limited to: spinal stenosis, lumbar region with neurogenic claudication, type 2 diabetes with diabetic neuropathy, muscle weakness, need for assistance with personal care, mild cognitive impairment, dependence on wheelchair, ocular hypertension. Hypertension and chronic pain syndrome.Resident # 73's most recent MDS (minimum data set) (an assessment tool) with an ARD (assessment reference date) of 1/12/2026 was coded as a quarterly assessment. Resident #104 was coded as having had a BIMS (brief interview for mental status) score of 12 out of 15, which indicated moderate cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to provide services in the facility with reasonable accommodation of resident needs and preferences, for 1 Resident (# 68) in a survey sample of 46 Residents.The findings included:For Resident # 68, the facility staff failed to ensure the clock on the bedroom wall was working and had the proper time. Resident # 68 was admitted to the facility on [DATE] with the diagnoses of, but not limited to: congestive heart failure, hypertension, depression, and anxiety.The most recent Minimum Data Set (MDS) was a Quarterly Assessment with an Assessment Reference Date (ARD) of 12/29/2025. Resident # 68's BIMS (Brief Interview for Mental Status) Score was 11 out of 15, indicating moderate cognitive impairment.Review of the electronic clinical record was conducted on 3/3/2026 to 3/10/2026. On 3/3/2026 during the initial tour at 1:30p.m., the time on the clock was observed to state 8:20. The hands of the clock were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 53 citations
- Potential for harm · Dcited before2026-03-10 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interviews, clinical record review, and facility documentation review, the facility failed to provide proper notification of a resident room transfer for one of 46 residents (resident #13). The facility failed to give Resident #13 proper notification of room transfers 10 of 14 times and have documentation of notification of room transfers. The findings included:On 03/3/2026 at 2:00 PM, an interview with Resident #13 (R13) was conducted and R13 said, The facility moved me to this room from my previous room without notification. The staff put all of my belongings on the bed and wheeled me into this room. They wanted to fix up my previous room. On 3/6/2026 at approximately 11:35 AM a staff interview was conducted with the Director of Social Work (DSW) and the Assistant Social Worker (ASW). The DSW and ASW were asked to provide evidence that R13 was provided with notification prior to a room change on 8/12/2025. Neither could find documentation of notification to R13 for a room transfer. On 3/10/2026 at 9:00 AM, an interview was conducted with the DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0606 — failed to not employ staff found guilty of abuse — isolatedNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, and review of facility documents, the facility staff failed to prevent the employment of a person who has been convicted of a barrier crime, which disqualifyed the employee from employment in a nursing home for one of twenty-five employees reviewed (certified nursing assistant #3- CNA #3). The findings included: The facility staff permitted a Certified Nursing Assistant (CNA #3) to provide direct care to residents with unrestricted and unsupervised access despite the employee having a conviction for a barrier crime, which prohibits employment in a long-term care facility under regulatory requirements.On 3/6/26 at 11:55 AM, while completing a review of employee records it identified that Certified Nursing Assistant (CNA) #3's Commonwealth of Virginia Department of State Police criminal history and sex offender record read in part: 08/28/2023 Guilty - Felony 18.2 - 474.1 Jail: Delivery of Drugs to Prisoner.On 3/6/26 at 11:56 AM ,an interview was conducted with the Administrator in Training and the Human Resource Coordinator. The findings of CNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review and clinical record review, the facility staff failed to accurately code an MDS (minimum data set) assessment for one Resident (Resident #113) in a survey sample of 46 Residents. The findings included:For Resident # 113, the facility staff failed to code a Stage 4 pressure ulcer on a discharge Minimum Data Set Assessment.Resident #113 was admitted to the facility on [DATE] with diagnoses that included but were not limited to pathological fracture of right femur, a history of malnutrition, B 12 deficiency, adult failure to thrive, need for assistance with personal care, difficulty in walking, lack of coordination and unsteadiness on feet. The most recent Minimum Data Set (MDS) assessment was an admission assessment with an Assessment Review Date of 5/20/2023. The MDS coded the BIMS (Brief Interview for Mental Status as 7 out of 15, indicating severe cognitive impairment. Resident # 113 required assistance with ADLs (Activities of Daily Living.) According to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to review and revise the comprehensive care plan for three of forty-six residents in the survey sample (Residents #9, #72 and #113).The findings include:1. Resident #9's plan of care was not revised to include current interventions for pressure ulcer prevention. Resident #9 (R9) was admitted to the facility with diagnoses that included COPD (chronic obstructive pulmonary disease), sacral pressure ulcer, bipolar disorder, benign prostatic hyperplasia, orthostatic hypotension, schizotypal disorder, chronic kidney disease, ichthyosis, anemia, dementia, hip fracture, psychotic disturbance, mood disorder and protein-calorie malnutrition. The minimum data set (MDS) dated [DATE] assessed R9 with severely impaired cognitive skills. R9's clinical record documented that the resident had a sacral pressure ulcer that was healed as of 12/1/25. Current physician orders for prevention of pressure ulcers included pressure relief cushion…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-10 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and facility record reveiw the facility staff failed to provide services that meet professional standards of quailty for one resident (Resident #121-R121) in a survey sample of 22 residents.The findings included:For R121 the facility staff failed to ensure all medications were taken and consumed by the resident prior to leaving the room.R121 was admitted to the facility on [DATE] with diagnoses that included but were not limited to multiple sclerosis, opioid dependence, hypertensive heart disease and history of stroke. R121's most recent MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 4/9/26 coded R121 as having a BIMS (Brief Interview of Mental Status) score of 14 out of 15 indicating no cognitive impairment. R121's MDS also coded the resident as needing partial to moderate assistance with most ADL activities including transfers, toileting, bathing, dressing and grooming.On 4/47/26, a review of the clinical record revealed the following note: 4/25/26 10:30 am - Nurse went to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, and clinical record review, the facility staff failed to provide assistance with activities of daily living for one resident (Resident #117-R117) in a survey sample of The findings included.The facility staff failed to provide assistance to Resident #117, who required assistance with eating her breakfast until it had sat in front of the resident and gotten cold. Resident #117 was most recently readmitted to the facility on [DATE]. The Resident's diagnoses included; Cerebral palsy, left sided hemiplegia, Aphasia, stroke, malnutrition, dysphagia, contractures of upper extremities, lack of coordination, and dementia.The most recent MDS (Minimum Data Set federal assessment) was most recently completed as an annual assessment with an Assessment Reference Date (ARD) of 3-13-26. The assessment described the Resident with a Brief Interview for Mental Status (BIMS) score of unable to complete, indicating severe cognitive impairment. The Resident required extensive to fully…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility documentation review, the facility staff failed to ensure care and services met professional standards of practice to meet the physical, mental and psychosocial needs of two residents (Resident # 115 and Resident #107) in a survey sample of 46 residents.Findings included:For Resident # 115, the facility staff failed to identify, recognize and assess risk factors for prescribing and administering medications to which the resident was documented as being allergic. There was a reported history of allergies to medications that were prescribed for Resident # 115 and did not ensure medications were administered as ordered. Resident #115 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: multiple myeloma, Diabetes with Diabetic chronic kidney disease, chronic obstructive pulmonary disease, atrial fibrillation, acute cystitis with hematuria, acute posthemorrhagic anemia, and hemorrhage of the anus and rectum. The most…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to provide respiratory care, consistent with professional standards of practice, for 2 Residents (Residents # 11 and # 68) in a survey sample of 46 Residents.The findings included:1.For Resident # 11, the facility staff failed to change oxygen tubing weekly. The tubing was dated 2/18/2026.Resident # 11 was admitted to the facility on [DATE] with the diagnoses of, but not limited to: congestive heart failure, hypertension, diabetes and renal disease.The most recent Minimum Data Set (MDS) was a Quarterly Assessment with an Assessment Reference Date (ARD) of 12/22/2025. Resident # 11's BIMS (Brief Interview for Mental Status) Score was 14 out of 15, indicating no cognitive impairment.Review of the electronic clinical record was conducted on 3/3/2026 to 3/10/2026. During the initial tour of the facility on 3/3/2026, the date on the tubing on the oxygen concentrator was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-10 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review, and facility documents, the facility staff failed to ensure dialysis communication logs were completed for one of 46 residents in a survey sample. The Findings Include: Resident #3 (R3) did not have dialysis communication logs completed. R3 diagnoses included, end stage renal disease with dialysis, diabetes, major depression, and kidney failure. The most recent MDS (minimum data set) was a quarterly 2/16/26 and indicated R3 was cognitively intact. Review of R3's physician orders indicated R3 goes to dialysis three days per week. Review of R3's facility/dialysis communication logs/assessments were reviewed and revealed only one dialysis assessment dated [DATE] had been completed.On 3/05/2026 at 10:08 a.m. license practical nurse (LPN #4) was interviewed. LPN #4 verbalized that R3 had recently been admitted to the hospital, and the hospital didn't send the communication book back with R3. It was pointed out that there was missing documentation of a communication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-10 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed for 1 resident (Resident #107) to provide significant medications during a loss of the electronic healthcare records (EHR) software system of the 40 Residents in the survey sample. The findings included:Resident #107 was admitted to the facility on [DATE], and discharged on 4-14-25 with diagnoses to include but not limited to; osteoarthritis, and left knee artificial joint replacement with instability, constipation, hypertension and macular degeneration. The Resident used a walker for ambulation.On 3-6-26 at approximately 11:00 A.m. the Resident was contacted and interviewed. The Resident stated she was placed in an adult brief because staff told her we can't come walk you to the bathroom every time. She further stated that she missed my pain meds for days, and stated I had to get out of there, it was horrible.The admission nursing assessment record revealed that the Resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and resident interview, the facility staff failed to provide food in accordance with the physician's order for one of 46 residents in the survey sample. The Findings Include: Resident #23 (R23) did not get yogurt as ordered by the physician. On 3/3/2026 at 3:00 p.m. R23 was interviewed regarding food. R23 verbalized food concerns not getting what is ordered and food being cold at times. R23 went on to say that she does a lot of her own grocery shopping and prefers it that way. Review of R23's diet order indicated a regular diet with regular liquids and is to be served two yogurts for breakfast. On 3/4/2026 at 8:30 a.m. R23's breakfast was observed. The breakfast consisted of hashbrown patty, biscuits, cereal, coffee and milk. R23 verbalized usually only eating cereal and would not be eating the hashbrown or biscuit. When asked about getting yogurt the R23 said that she used to get yogurt, but since the new company has taken over, she no longer receives yogurt but would like it. On 3/4/2026 at 8:35 a.m. certified nursing assistant (CNA #7)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff and resident interviews, record reviews, and facility document review, the facility staff failed to follow established infection control practices in the storage of respiratory equipment and the administration of medications in a sanitary manner to prevent contamination for 3 residents in a survey sample of 46 residents. (Residents #18, 40, 21).Findings included:1.For Residents #18, the facility staff failed to store unused respiratory equipment in a sanitary manner to prevent contamination. Resident #18 was originally admitted on [DATE] and readmitted on [DATE] after a brief hospitalization for treatment of acute on chronic hypoxic respiratory failure and fluid overload secondary to congestive heart failure. Her diagnoses included but are not limited to chronic obstructive pulmonary disease with acute exacerbation, hypertensive heart disease with heart failure, obstructive sleep apnea, morbid obesity with alveolar hypoventilation, type 2 diabetes mellitus, cocaine abuse, and chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-07 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and review of facility documents, the facility staff failed to administer a medication per physician order for one of nine residents, (Resident #8) in the survey sample. The findings included: Resident #8 was admitted to the facility on [DATE] after an acute care hospital stay. The diagnoses included syncope, seizure disorder, diabetes mellitus (DM), alcohol dependence, and human immunodeficiency virus disease (HIV). The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 12/31/23, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #8 cognitive abilities for daily decision making were intact. In section I(active diagnosis) the resident was coded for seizure disorder. An interview was conducted with Licensed Practical Nurse (LPN) #1, on 11/6/24 at approximately 1:04 PM. LPN #1 stated that she was not able to give Resident #8 his Keppra…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, clinical record review, and review of facility documents, the facility staff failed to protect a resident from leaving the premises or a safe area without the facility's knowledge and supervision for 1 of 9 residents (Resident #4) in the survey sample. The findings included: Resident #4 was originally admitted to the facility 5/4/23. The resident's diagnoses included unspecified dementia, cognitive communication deficit, anxiety disorder, peripheral vascular disease, and type 2 diabetes mellitus. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 8/11/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring (-) out of a possible 15. An interview was conducted on 11/7/24 at 3:47 PM with the MDS Coordinator. The MDS Coordinator stated that the (-) means the Brief Interview for Mental Status (BIMS) was not completed. The MDS Coordinator also stated that this was due to the Social Services Department not completing the interview. The MDS Coordinator also voiced that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-07 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility record review, the facility staffed failed to have an Administrator present for a quarterly quality assurance performance improvement (QAPI) meeting. The findings included: The facility's attendance sheet for the quarterly QAPI meeting dated 9/24/2024, was missing evidence of an Administrator being present. An interview was conducted with the Regional [NAME] President of Operations (RVPO) on 11/7/2024 at approximately 11:20 AM. The RVPO said that he had been functioning as the facility's Administrator since the previous administrator left a few weeks ago. The RVPO shared a copy of the facility's quarterly QAPI meeting sign in sheet for 9/24/24. After it was noted that there was no Administrator's signature, the RVOP was asked if he was sure this was a quarterly meeting and he responded, yes. The facility's policy titled Quality Assurance Performance Improvement Program effective on 11/30/2014, revised on 10/24/22, list the Executive Director (Administrator) as one of the four members who must be present on the QAPI committee. On 11/7/24 at approximately 3:15 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-09-01 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility documentation, staff and resident interviews, the facility staff failed to ensure menus were followed. The findings included: During the dinner meal observation on 08/28/22 at 3:28 PM ( kitchen tour) the dinner - meal included: spaghetti and meat sauce, squash, dinner rolls, and chocolate pudding with whip topping for deserts. Alternate menu included- vegetable soup, deep fried fish which was served during the lunch menu as (lemon pepper fish fillet), and mashed potatoes. Beverages included ice tea, and milk. The week -4 master menu indicated: Dinner- chicken tenders, creamy gravy, french fries, tossed salad with dressing, biscuit, vanilla ice cream, milk and tea of choice. Alternate menu included: hamburger steak with grilled onions, brown gravy, buttered noodles and whole kernel corn. During the lunch meal observation at 11:18 a.m. on 8/30/22 the meal consisted of chicken thighs, noodles, green beans, loaf of bread slices (2) chocolate pudding for desert. The alternate menu included meat loaf which was served during the Monday's lunch menu, mash…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-09-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, and staff interview the facility staff failed to store and serve food under sanitary conditions. The findings included: During the kitchen observations at 3:28 P.M. on 08/28/22 the ice machine was observed to be leaking water. Towels with brown stains were observed under the ice machine. An open package of Lance cheese crackers was observed on the counter under the micro wave oven. A hole was observed in the drain line of the three compartment sink. A large plastic pan measuring approximately 14 inches wide by 22 inches long was observed catching drained waste water. Ice build-up was observed on the kitchen floor leading from the walk-in freezer. Ice build-up was observed on the freezer door seals. Ice build-up was observed on the floor inside the freezer. The freezer door was observed to have a bend in the middle of the door seal. The base board at the hand washing sink was observed to have a four inch by six inch long hole with exposed plaster coming off. The wall at the two compartment sink was observed to have an estimated four feet long by four inch wide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-01 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interviews and clinical record review the facility staff failed to provide personal care to include showers for 2 of 38 residents (Resident #41 and #15) in the survey sample who was unable to independently carry out activities of daily living (ADL's). The findings included: 1. The facility staff failed to ensure Resident #41 received showers on a routine basis. Resident #41 was admitted to the facility on [DATE]. Diagnoses for Resident #41 included but not limited to obesity and Chronic Obstructive Pulmonary Disease (COPD). Resident #41's Minimum Data Set (MDS-an assessment protocol) a quarterly assessment with an Assessment Reference Date of 07/07/22 coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating no cognitive impairment. The MDS coded Resident #41 total dependent of one with bathing, extensive assistance of two with transfer, extensive assistance of one with toilet use, limited assistance of one with bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-01 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews the facility staff failed to have on duty sufficient nursing staff to provide nursing services to include showers during the 3:00 p.m.-11:00 p.m. shift. The findings included: On 8/28/22 at 4:20 p.m. an interview was conducted with Certified Nursing Assistant (CNA) #6 regarding Resident showers. CNA #6 stated, Showers are not getting done on 3-11 because of us being short staffed. We have been working short and we having been trying to do all we can for the residents. On 8/28/22 at 5:00 p.m. an interview was conducted with CNA #7 regarding Resident showers. CNA #7 stated, I normally work 3-11 and showers are not getting done because of us being short staffed. On 8/31/22 at 2:40 p.m. an interview was conducted with CNA #8 regarding Resident showers. CNA #8 stated, I work over to help 3-11 because we are short staffed. By the time you make rounds, help with meals, and get the residents in bed there is no time for showers. An interview was conducted with Certified Nursing Assistant (CNA) #3 on 08/30/22 at approximately 5:06 p.m. The CNA stated when the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-01 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, and review of the facility's policy the facility staff failed to ensure a resident didn't receive an unnecessary psychotropic medication for 1 of 38 residents (Resident #26), in the survey sample. The facility's staff failed to ensure Resident #26 did not receive as needed Xanax for greater than 14 days without the physician and/or prescribing practitioner evaluating the resident for the appropriateness of continuous as needed use. The findings included: Resident #26 was originally admitted to the facility 11/18/2014 and the resident had never been discharged from the facility. The current diagnoses included; dementia, a-fib, and high blood pressure. The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/20/22 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 0 out of a possible 15. This indicated Resident #26's cognitive abilities for daily decision making were severely impaired. In section G (Physical functioning) the resident was coded as requiring total…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-01 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews, the facility staff failed to ensure insulin pens were labeled in accordance with currently accepted professional principles in 3 out of 5 medication carts. The findings included: On 08/31/22 at approximately 11:28 a.m., the medication cart on Meadowland Unit (cart 2) was inspected with Registered Nurse (RN) #2. Stored inside the medication cart was four (4) Lantus (insulin) pens open but without a date when open. A pharmacy sticker was observed on all the insulin pens to discard 28 days after opening. On 08/31/22 at approximately 11:34 a.m., the medication cart on Rosewood Unit (cart 1) was inspected with RN #2. Stored inside the medication cart was a Lantus (insulin) pen with an open date of 06/24/22. A pharmacy sticker was observed on the insulin pen to discard 28 days after opening. The RN stated the insulin pen should have been removed from the medication cart 28 days after being open on 06/24/22. Further inspection of the medication cart revealed an open Lantus pen but without an open date. The RN stated once the insulin pens were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-01 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interview, the facility staff failed to maintain all mechanical equipment in safe operating condition. The findings included: During the kitchen observation at 3:28 P.M. on 8/28/22, the facility staff failed to ensure the following mechanical equipment in the kitchen was in safe operating condition: One of the steam table sections was not operating properly and was out of use. A Project Agreement proposal dated April 25, 2022 indicated: Walk in freezer has two defective defrost heaters. Inoperative defrost termination switch. Defective evaporator coil freezer. The freezer was observed to have ice on the walk in freezer floor as well as spillage out into the kitchen floor due to the above problems identified with the walk in freezer. The temperatures were within normal range. An inoperable kitchen equipment list provided by the dietary manager dated 08/10/22 indicated: Tray line bracket inoperable. Meat slicer inoperable. Two door stand-up refrigerator inoperable. During an interview on 08/28/22 at 3:40 P.M.,the dietary manager stated, she gave the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-01 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility document review, the facility staff failed to notify the physician of two (2) missed doses of a scheduled medication Coreg (Carvedilol) 6.25 milligrams (mg) per physician's orders for 1 out of 38 residents (Resident #24) in the survey sample. The findings included: Resident #24 was admitted to the facility on [DATE]. Diagnoses included but are not limited to Congestive Heart Failure (CHF) and Coronary artery disease (CAD). Resident #24's Minimum Data Set (MDS - an assessment protocol) a quarterly assessment with an Assessment Reference Date of 06/16/22 coded Resident #24's Brief Interview for Mental Status (BIMS) scored a 13 out of a possible score of 15 indicating no cognitive impairment. The MDS coded Resident #24 requiring limited assistance of one with bed mobility, transfer, dressing, transfer, personal hygiene and bathing and supervision with limited assistance of one with eating for Activities of Daily Living (ADL) care. The care plan with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review, and staff interviews, the facility staff failed to report to the Office of Licensure and Certification an injury of unknown origin which resulted in an edematous, black and blue right foot for 1 of 38 residents (Resident #26), in the survey sample. The findings included: Resident #26 was originally admitted to the facility 11/18/2014 and the resident had never been discharged from the facility. The current diagnoses included; dementia, a-fib, and high blood pressure. The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/20/22 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 0 out of a possible 15. This indicated Resident #26's cognitive abilities for daily decision making were severely impaired. In section G (Physical functioning) the resident was coded as requiring total physical assistance of one person with toileting, extensive physical assistance of two plus persons with bed mobility and transfers, extensive physical assistance of one person with dressing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-01 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interviews and facility document review the facility staff failed to ensure a Baseline Care Plan was developed within 48 hours upon admission for 1 of 38 residents in the survey sample, Resident #91. The facility staff failed to ensure a Baseline Care Plan was developed within 48 hours for Resident #91 who was admitted on [DATE]. The findings included: Resident #91 was admitted to the facility on [DATE] with diagnoses to include but not limited to Subarachnoid Hemorrhage, Mild Cognitive Impairment and History of Falling. Resident #91's most recent Minimum Data Set was a 5 day with an Assessment Reference Date of 8/18/22. Resident #91's Brief Interview for Mental Status was coded as a 12 out of a possible 15 indicating the resident was cognitively intact and capable of daily decision making. On 08/29/22 at 1:52 p.m. during an initial tour interview Resident #91 was asked if the facility had reviewed his baseline care plan. Resident #91 stated that he did not remember getting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility documentation, the facility staff failed to develop a person-centered comprehensive care plan for 1 of 38 residents (Resident #36) in the survey sample. The findings included: Resident #36 was admitted to the facility on [DATE]. Diagnoses included but are not limited to Leiomyoma (cancer) of the uterus, End Stage Renal Dialysis (requiring dialysis), Cerebral Infarction and Atrial Fibrillation (A-FIB). The most recent Minimum Data Set (MDS) was an admission assessment with an Assessment Reference Date (ARD) of 07/04/22 coded the resident on the Brief Interview for Mental Status (BIMS) 15 out of a possible score of 15 indicating no cognitive impairment. Resident #36 was coded total dependence of two with bathing and dressing, extensive assistance of two with bed mobility, transfer, toilet use and personal hygiene and supervision with limited assistance of one with eating for Activities of Daily Living (ADL) care. Review of Resident #36's care plan on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-01 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interviews, clinical record review and facility documentation review the facility staff failed to invite 2 of 38 (Resident #60 and #40) residents in the survey sample to their person-centered care plan meeting. The findings included: 1.Resident #60 was originally admitted to the facility on [DATE] and readmitted [DATE] after an acute care hospital stay. The current diagnoses included: Type 2 Diabetes Mellitus without complications and chronic obstructive pulmonary disease with acute exacerbation. The quarterly, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 07/28/2022 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 00 out of a possible 15. This indicated Resident #60 cognitive abilities for daily decision making were severely impaired. In sectionG(Physical functioning) the resident was coded as requiring limited assistance of one person with bed mobility, supervision set-up help only with dressing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review, the facility staff failed to assure 1 of 38 residents (Resident #14) was assisted to properly apply and seal the (continuous positive airway pressure (CPAP), and to ensure 1 of 38 residents (Resident #33)'s oxygen concentrator filter was clean and free of debris. The findings included: Resident #14 was originally admitted to the facility 4/4/22 for rehabilitation and the resident had never been discharged from the facility. The current diagnoses included; scarring related to coronary artery disease with previous bypass surgery, chronic pain syndrome secondary to chronic obstructive pulmonary disease, Long COVID-19, and obstructive sleep apnea, requiring CPAP. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/7/22 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #14's cognitive abilities for daily decision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-01 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident record review, staff interviews and facility document review the facility staff failed to ensure dialysis services to include ongoing communication with the dialysis center was in place for 1 of 38 residents in the survey sample, Resident #21. The facility staff failed to ensure dialysis services to include ongoing communication with the dialysis center was in place on Resident #21's dialysis days. The findings included: Resident #21 was admitted to the facility on [DATE] with the diagnoses to include but not limited to End Stage Renal Disease and Dependence on Dialysis. Resident #21 attends dialysis on Mondays, Wednesdays and Fridays. The most recent Minimum Data Set (MDS) was a Quarterly with an Assessment Reference Date (ARD) of 6/17/22. Resident #21's Brief Interview for Mental Status (BIMS) was a 12 out of a possible 15 which indicates the resident is cognitively intact and capable of daily decision making. Under Section O Special Treatments, Procedures, and Programs Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-01 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and facility document review the facility staff failed to ensure that the Nursing Staffing Information was posted daily potentially affecting all residents. The findings included: On 8/28/22 upon entrance the posted Daily Staffing Information document was observed in the front lobby and was dated 8/26/22. On 8/28/22 at 3:48 p.m. an interview was conducted with the Weekend Receptionist regarding the posted Daily Staffing Information dated 8/26/22. The Weekend Receptionist stated that she is the person responsible for updating and posting the Daily Staffing Information, however no one had left her any to post for 8/27/22 or 8/28/22. The Weekend Receptionist informed the supervisor that there been a recent change in the staff scheduler and that was the reason the staffing sheets were not available for 8/27/22 and 8/28/22. The Facility was unable to provide a policy for posting of the Daily Staffing Information when requested. On 8/31/22 at 11:17 a.m. an interview was conducted with the Director of Nursing regarding the missing Daily Staffing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-01 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of medication pass and pour, staff interviews, clinical record review, and facility documentation, the facility staff failed to ensure they were free of medication error rate of 5 percent (%) or greater. During the medication observation, there were twenty-five (25) opportunities for error, two (2) medication errors were observed which resulted in a medication error rate of 8%. The resident involved in the medication error rate was Resident #24. The findings included: Resident #24 was admitted to the facility on [DATE]. Diagnoses included but are not limited to Congestive Heart Failure (CHF) and Coronary artery disease (CAD). Resident #24's Minimum Data Set (MDS - an assessment protocol) a quarterly assessment with an Assessment Reference Date of 06/16/22 coded Resident #24's Brief Interview for Mental Status (BIMS) scored a 13 out of a possible score of 15 indicating no cognitive impairment. On 08/26/22 at approximately 4:20 p.m., a medication pass and pour observation was conducted with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-01 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility documentation, the facility staff failed to administer two (2) doses of a significant medication Coreg (Carvedilol) 6.25 milligrams (mg) as ordered by the physician for 1 out of 38 residents (Resident #24) in the survey sample. The findings included: Resident #24 was admitted to the facility on [DATE]. Diagnoses included but are not limited to Congestive Heart Failure (CHF) and Coronary artery disease (CAD). Resident #24's Minimum Data Set (MDS - an assessment protocol) a quarterly assessment with an Assessment Reference Date of 06/16/22 coded Resident #24's Brief Interview for Mental Status (BIMS) scored a 13 out of a possible score of 15 indicating no cognitive impairment. The care plan with a revision date of 02/03/21 identified Resident #24 has altered cardiovascular status related but not limited to CHF and high blood pressure. The goal set for the resident by the staff was that the resident will be free from complications of cardiac problems.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-01 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and review of facility documents, the facility's staff failed to have a consistent ongoing Infection prevention and control program to include antibiotic use protocols and a system to monitor antibiotic use. The findings included: A review the Antibiotic Stewardship education book was conducted on 8/30/22 at approximately 11:20 AM., Months were reviewed from January 2022-July 2022. The following areas were missing or incomplete: March: Missing [NAME] criteria. June: Incomplete [NAME] criteria, no line listing. July: No [NAME] criteria. On 8/30/22 at approximately 11:20 AM an interview was conducted with RN (Registered Nurse) #3 concerning the Antibiotic Stewardship Program. She said the [NAME] Criteria told you what the infection is and whether it met the criteria for surveillance, and it showed trends in antibiotics. Moving forward, I will finish the [NAME] criteria and line listings every month. In March 2009, members of the Society for Healthcare…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-01 · tag F0882 — isolatedDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, staff interview, and review of facility documents, the facility's staff failed to have an Infection Preventionist to work on a part-time basis and failed to complete specialized training in infection prevention and control. The findings included: On 8/29/22 at approximately 10:45 AM., an interview was conducted with RN #3 (Infection Preventionist/IP). She stated, I only work here prn/as needed. I only do the Antibiotic Stewardship portion. On 8/30/22 at approximately 12:05 PM an interview was conducted with the IP concerning her Infection Preventionist Certification. She stated that she completed her certification a few years ago but is not able to retrieve her certificate at this time. On 08/31/22 at approximately 4:30 PM., the above findings were shared with the Administrator, Director of Nursing and Corporate Consultant. An opportunity was offered to the facility's staff to present additional information but no additional information was provided.
- Potential for harm · Dcited before2022-09-01 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, and clinical record review, the facility staff failed to provide documentation in the resident's clinical record of the influenza vaccine administration and or the pneumococcal vaccine or the refusal/declinations of vaccines for 2 of 38 residents (Resident #21 and Resident #74), in the survey sample. The findings included: 1.Resident #21 was originally admitted to the facility 08/13/2018 and readmitted on [DATE]. The current diagnoses included; DEPENDENCE ON RENAL DIALYSIS and TYPE 2 DIABETES MELLITUS WITH DIABETIC CHRONIC KIDNEY DISEASE. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 06/17/2022 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 12 out of a possible 15. This indicated Resident #21's cognitive abilities for daily decision making were moderately impaired. A review of Resident #21's clinical record revealed that he was offered the Influenza vaccine but declined on 10/23/2019. No recent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-01 · tag F0885 — failed to notify residents/families about COVID-19 — isolatedReport COVID19 data to residents and families.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to inform three Residents of a COVID-19 Positive case on 8/24/22 and failed to inform 1 Resident of his COVID-19 test results. (Resident #11, Resident #60 Resident #76), in the survey sample. The findings included: 1. For Resident #11 the facility staff failed to notify her of a COVID-19 positive notification on 8/24/22. Resident #11 was originally admitted to the facility on [DATE]. The resident has never been discharged from the facility. The current diagnoses included; FIBROMYALGIA and MUSCLE WEAKNESS (GENERALIZED). The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 06/02/2022 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #11 cognitive abilities for daily decision making were intact. In sectionG(Physical functioning) the resident was coded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-01 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and review of facility documents, the facility staff failed to manage an effective pest control program for 1 of 38 residents (Resident #11), in the survey sample. The findings included: Resident #11 was originally admitted to the facility 11/15/2018. The resident has never been discharged from the facility. The current diagnoses included; FIBROMYALGIA and MUSCLE WEAKNESS (GENERALIZED). The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 06/02/2022 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #11 cognitive abilities for daily decision making were intact. In sectionG(Physical functioning) the resident was coded as requiring supervision one person assist with bed mobility, eating and dressing, supervision set-up help with transfers, toilet use, personal hygiene and bathing. On 08/30/22 at approximately 1:00 PM., during an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2020-01-28 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of Facility documentation, the facility failed to provide the services of a registered nurse for at least 8 consecutive hours a day, 7 days a week. The findings included: A review of the facility as-worked staffing documentation revealed that on the date of 08/16/2019, there was no coverage provided by a RN (Registered Nurse) within a 24-hour time-frame. An interview with the Director of Nursing (DON) on 01/27/2020 at approximately 6:30 p.m. when asked about RN coverage for 8/16/2019 the DON responded, I agree that there was no RN coverage documented for 8/16/2019. These findings were reviewed with the facility Administrator during a meeting on 01/28/2020 at approximately 4:30 p.m. No further information was provided prior to exit.
- Potential for harm · Ecited before2020-01-28 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview the facility failed to develop/complete a baseline care plan within 48 hours of a resident's admission for 4 of 43 residents in the survey sample, Residents # 61, #78, #348 and #351. The findings include: 1. Resident #61 was admitted to the facility on [DATE] with diagnoses to include but not limited to, end stage renal disease requiring hemodialysis three times a week. The admission MDS (Minimum Data Set) with an assessment reference date of 1/8/20 coded the resident a 15 out of a possible 15 on the Brief Interview for Mental Status indicating the residents cognition was intact. Review of the clinical record evidenced a Baseline Care Plan and Summary dated 1/2/20. The document was not completed as the Orders and Services failed to include dialysis services. The section for nurse and resident signatures and dates of those participating in the initial baseline care plan development were blank. On 1/27/20 at 5:15 p.m., the Director of Nursing was asked to review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-01-28 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility documentation review, and staff interviews, the facility kitchen staff failed to ensure that food was stored, labeled, and served under sanitary conditions. The findings included: During an initial inspection of the facility kitchen occurring on 01/26/2020 at approximately 11:21 a.m., the following was observed: 1. Partially covered Salisbury steak in the refrigerator. 2. No dates for 2 rolls of raw hamburger stored in the refrigerator. 3. No use by dates for milk stored and purposed for fluid restriction diets. 4. No use by dates for thickener stored in the refrigerator. 5. Undated, dried noodles in the storage room. During an interview on 01/26/2020 at approximately 12:00 p.m. with the Dietary Manager yielded, We just hired another cook, he has not been here that long. He should have known better. During an interview on 01/28/2020 at approximately 1:53 p.m. with the Dietary Manager, the Dietary Manager stated, Once staff open items, they are supposed to label and date items. I agree with you regarding the items discovered unlabeled and not covered.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-28 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview the facility failed to ensure 3 of 43 residents in the survey sample on admission had an advance directive or determined the residents wish to formulate an advance directive, Residents #61, #78 and #348. The findings included: 1. Resident #61 was admitted to the facility on [DATE] with diagnoses to include but not limited to end stage renal disease requiring hemodialysis three times a week. The admission MDS (Minimum Data Set) with an assessment reference date of 1/8/20 coded the resident with a score of 15 out of a possible 15 on the Brief Interview for Mental Status indicating the resident's cognition was intact. A review of the Advance Directives Discussion Document dated 1/2/20 was not completed. The section that allows for the resident to indicate whether they possess any of the following: Advance Directive, Health Care Agent, Conservator of Person, Living Will, or Durable Power of Attorney was blank. There was no documentation in the clinical record that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-28 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility document review and during the course of a complaint investigation, the facility staff failed to notify the physician and Resident Representative after an unwitnessed fall for 1 of 43 residents in the survey sample, Resident #350. The findings include: Resident #350 was admitted to the facility on [DATE] with diagnoses to include cerebrovascular disease, diabetes, unspecified abnormalities of gait, mobility, and muscle weakness. Approximately 48 hours later the resident was sent to the emergency room (ER) on 4/6/19 and admitted . The facility Admission/readmission Data Collection document dated 4/4/19 assessed the resident as arriving to the facility at 5:30 p.m., oriented to person, usually makes self understood, understands, pleasant and content, no obvious behaviors, required one person assist with bed mobility, transfers, ambulation with use of a walker. Section N3. Fall Risk identified the resident did not have a history of falls in the last 30 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-28 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that facility staff failed to evidence that an Advanced Beneficiary Notice was issued to one of 43 residents in the survey sample, Resident #92. The findings included: Resident #92 was admitted to the facility on [DATE] with diagnoses that included but were not limited to, diabetes mellitus type one. Resident #92's most recent MDS (minimum data set) assessment was an admission MDS assessment with an ARD (assessment reference date) of 6/12/19. Resident #92 was coded as being intact in cognitive function scoring 15 out of possible 15 on the BIMS (Brief Interview for Mental Status) exam. Review of Resident #92's census report revealed that she became long term care under Medicaid Pending on 6/25/19. Review of Resident #92's clinical record revealed a note from social services dated 6/25/19 that documented the following: SW (social work) spoke with daughter regarding skilled nursing services ending on 6/24/19. In…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-28 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interviews and facility document review the facility failed to notify the State Long-Term Care Ombudsman of a facility discharge for 1 of 43 residents in the survey sample, Resident #94. The findings included: Resident #94 was admitted tot he facility on 11/05/19 with diagnoses to include but not limited to, Acute Kidney Failure and Vascular Dementia. The most recent Minimum Data Set (MDS) was a Discharge Assessment-return not anticipated with an Assessment Reference Date (ARD) of 11/25/19. Under Section A0310 G. Type of discharge Resident #94 was coded as 1 (Planned). Under Section A2000 discharge date Resident #94 was coded as 11-25-2019. Under Section A2100 Discharge Status Resident #94 was coded 01 (Community). Resident #94's Discharge Plan and Instructions document dated 11/25/19 was reviewed and is documented in part, as follows: Summary of discharge: g. Date and time of discharge: [DATE] 12:00. h. Your Discharge Destination: 4. Other h1. Describe Other: Home with home…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. The facility staff failed to revise the Comprehensive Care Plan for Resident #61 to include dialysis three times a week scheduled on Mondays, Wednesdays and Fridays. Resident # 61 was admitted to the facility on [DATE] with diagnoses to include but not limited to end stage renal disease requiring hemodialysis three times a week. The admission MDS (Minimum Data Set) with an assessment reference date of 1/8/20 coded the resident scored a 15 out of a possible 15 on the Brief Interview for Mental Status indicating the residents cognition was intact. Review of the Comprehensive Care Plan failed to evidence a revision of the comprehensive person-centered plan of care for the resident's hemodialysis treatments three times a week. On 1/27/20 at 10:00 a.m., Resident #61 was at the dialysis center receiving treatment. On 1/27/20 at 5:15 p.m., the Director of Nursing was asked if comprehensive care plan should have been revised to include a dialysis care plan, she stated, Yes, there should have been a care plan for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review and clinical record review the facility staff failed to meet professional standards of practice for transcribing physician orders for 1 of 43 residents in the survey sample, Resident #192. The findings included: Resident #192 was admitted to the facility on [DATE]. Diagnoses included but were not limited to, Malignant Neoplasm of Larynx, unspecified and Dysphagia following other Cerebrovascular Disease. Resident #192's admission Minimum Data Set (MDS an assessment protocol) with an Assessment Reference Date of 01/15/2020 coded Resident #192 with a BIMS (Brief Interview for Mental Status) score of 12 indicating moderate cognitive impairment. On 01/27/2020 at approximately 3:30 p.m., review of Resident #192's clinical record revealed the following: Order Summary Report dated with Active Orders As Of: 01/27/2020 revealed an order for Respiratory: Suction as needed with an order date of 01/09/2020; and an order for Trach care as needed with an order date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record review, staff interviews and facility document review the facility failed to ensure a verbal telephone order for the discontinuation of an indwelling Foley catheter was written and transcribed at the time of the order on 1/26/20, for 1 of 43 resident's in the survey sample, Resident #21. The findings included: Resident #21 was admitted to the facility on [DATE] with diagnoses to include but not limited to, Malignant Neoplasm of Parotid Gland and Benign Prostatic Hyperplasia. Resident #21's most recent comprehensive Minimum Data Set (MDS) was a Significant Change with an Assessment Reference (ARD) of 1/6/2020. The Brief Interview for Mental (BIMS) was a 14 out of a possible 15 which indicates that Resident #21 was cognitively intact and capable of daily decision making. Under Section H Bladder and Bowel Resident #21 was coded as having an indwelling (urinary) catheter. On 1/26/20 at 1:30 P.M. Resident #21 was observed in bed with no visible indwelling catheter. On 1/27/20 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-28 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility document review the facility staff failed to ensure 1 of 43 residents in the survey sample received the appropriate care and services for the management of a PICC line, Resident #348. A PICC line is a peripherally inserted central catheter, a form of intravenous access that can be used for a prolonged period of time (e.g., for extended antibiotic therapy). The findings include: Resident #348 was admitted to the facility on [DATE] with diagnoses to include but not limited to, sepsis due to methicillin resistant staphylococcus aureus. The admission MDS with an assessment reference date of 1/16/20 coded the resident as scoring a 15 out of a possible 15 on the Brief Interview for Mental Status indicating the residents cognition was intact. Section O. Special Treatments, Procedures, and Programs indicated the resident was receiving IV medications. The physician orders dated 1/10/20 were for PICC dressing change every Monday evening shift and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-28 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility staff failed to ensure that the garbage disposal area was free from debris and refuse. The findings included: During an initial inspection of the facility's disposal dumpsters occurring on 01/26/2020 at approximately 12:30 p.m., debris to include paper and plastic soda bottles were discovered around the garbage disposal dumpsters. During an interview on 01/26/2020 at approximately 12:30 p.m. with the Dietary Manager, the Dietary Manager stated We are supposed to check the area daily. During an interview on 01/28/2020 at approximately 1:53 p.m. the Dietary Manager stated, Normally we check dumpsters everyday. I will meet with my cooks to direct them to keep dumpster area clean. Facility provided policy dated 08/2017 regarding Dispose of Garbage and Refuse: All garbage and refuse will be collected and disposed of in a safe and efficient manner. Procedures: 1. The Dining Services Director coordinates with the Director of Maintenance to ensure that the area surrounding the exterior dumpster area is maintained in a manner free of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-28 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. The facility staff failed to ensure the Treatment Administration Record (TAR) was accurate for Resident #348's PICC dressing change date. A PICC line is a peripherally inserted central catheter, a form of intravenous access that can be used for a prolonged period of time (e.g., for extended antibiotic therapy). Resident #348 was admitted to the facility on [DATE] with diagnoses to include but not limited to sepsis due to methicillin resistant staphylococcus aureus. The admission MDS with an assessment reference date of 1/16/20 coded the resident as scoring a 15 out of a possible 15 on the Brief Interview for Mental Status indicating the residents cognition was intact. Section O. Special Treatments, Procedures, and Programs indicated the resident was receiving IV medications. The physician orders dated 1/10/20 were for PICC dressing change every Monday evening shift and to discontinue PICC at the end of antibiotic therapy and Meropenem (an antibiotic) 2 grams IV every 8 hours until 2/3/20. On 1/26/20 during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview, clinical record review and facility documentation review the facility staff failed to ensure infection control practices were followed during wound care for 1 of 43 residents in the survey sample, Resident #57. The findings included: Resident #57 was admitted to the facility on [DATE]. Diagnoses included but were not limited to, Pressure Ulcer of Sacral Region, Stage 4, Chronic Kidney Disease and Heart Failure unspecified. Resident #57's Minimum Data Set (MDS assessment protocol) with as Assessment Reference Date of 12/19/2019 coded Resident #57 with short-term memory problems, long-term memory problems and with severely impaired cognitive skills for daily decision making. In addition, the Minimum Data Set coded Resident #57 as requiring extensive assistance of 1 for toilet use, extensive assistance of 2 for bed mobility, dressing and personal hygiene and total dependence of 1 for eating. On 01/28/2020 at 10:17 a.m., Registered Nurse (RN) #2 provided wound care to Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-09-01 · tag F0585 — failed to handle grievances — widespreadHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, policy and procedures review, complaint investigation, group, staff and resident, interviews, it was determined that the facility staff failed to ensure all residents in the facility had the right to file a grievance anonymously. The findings include: During observations on 08/28/22 at 5:15 P.M. on the Rosewood, Meadowland and Pinebrook unit bulletin boards and nursing stations, there was no posting on how to file a grievance. Observations in the facility lobby area as well at the social workers office did not reveal a posting on how to file a grievance. There was no information included on how to file an anonymous grievance. Further observations did not reveal a place that residents or visitors could deposit a grievance without giving it to the staff. During a group interview of cognitively intact residents as identified by the Activities Director (AD) on 08/29/22 at 10:00 a.m., Residents #43, #71, #66, #10, #47 and #84, they all stated that they did not know how to file a grievance anonymously. During an interview on 08/30/22 at 10:17 a.m., with the Social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2020-01-28 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and facility posting information, the facility staff failed to provide the current staffing information to residents and visitors. Findings included: Upon entrance of the facility on 01/26/2020 at approximately 11:05 a.m., the posted staff information was observed to not be current to date, listing staffing information for 01/24/2020. During an interview with Licensed Practical Nurse (LPN) #1, on 01/26/2020 at approximately 11:37 a.m. regarding the posted staffing information, LPN #1 stated, she called the facility Administrator and said Please go make sure that (as-worked scheduled) is changed. LPN #1 stated that 25th, 26th and 27th were behind the 24th as worked schedule. LPN #1 stated that all she had to do was flip the 26th in front, and that she usually has a liaison on weekends that will change out the schedule. She also stated, I only work a few hours on weekends and then I leave. When asked who was responsible for doing the As-Worked scheduled, LPN #1 stated, 'I couldn't tell you. I am just a floor nurse. These findings were reviewed with the Facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$97,124 in federal fines across 1 penalty.
- $97,124 — penalty dated 2026-03-10
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AVARDIS HEALTH — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 1.9 | -0.9 vs chain |
| Staffing | 1 of 5 | 2.3 | -1.3 vs chain |
| Quality measures | 3 of 5 | 3.2 | -0.2 vs chain |
The other 37 homes this chain runs (chain average 2.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NEWPORT NEWS PARENTCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 05/01/2025 |
| TIDEWATER HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/01/2025 |
| VAOP HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/01/2025 |
| HOBACK, TIFFANY | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2025 |
| MORGAN, DANIEL | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2025 |
| SNF MGR LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/20/2025 |
| HAJIMOMENIAN, AMIR | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2025 |
| JONES, TEQUILLA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2025 |
| KLYCZEK, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2025 |
| MILLER, SANDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2025 |
CMS files one row per role, so the 19 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $545K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495340. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.