Ghent Health and Rehabilitation
3900 Llewellyn Ave, Norfolk, VA 23504 · For profit - Limited Liability company · 222 certified beds · (757) 625-5363 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (69) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.4% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 9.2% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.0% | 0.4% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.2% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 3.7% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.9% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 12.0% | 15.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 14.6% | 20.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 86.4% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.5% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 25.8% | 21.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 28.9% | 14.2% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 7.1% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 26.8% | 73.6% | 79.4% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
29.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 35 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 13% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 35% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 29.1%CMS range 18.6–44.0 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 6.5–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 3.2–11.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.77 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 222 beds and averages 160.9 residents a day — about 72% occupied, or roughly 61 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.79 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.26 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.64 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.34 hrs/resident/day on weekends vs 2.97 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.30 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
69 citations, most serious first. The 12 most serious are shown; the remaining 57 are one tap away and print in full.
- Actual harm · Gcited before2021-11-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of facility policy, the facility failed to protect residents from abuse resulting in harm for two residents of five residents (Resident (R) 191, and R89) reviewed for abuse in a total sample of 65 residents. Specifically, physical altercations resulted in R89 requiring an evaluation at the hospital for treatment of open wounds and R191 requiring hospital evaluation and sutures. Findings include: Review of the facility's policy, Abuse, Neglect, Exploitation, and Misappropriation, dated 11/28/17 documented It is inherent in the nature and dignity of each resident at the center that he/she be afforded basic human rights, including the right to be free from abuse. physical abuse includes. hitting. biting. The center is committed to the prevention of abuse, neglect. Monitoring of resident who may be at risk is the responsibility of all facility staff. This includes monitoring residents who are at risk or vulnerable for abuse, for indications of changes in behavior,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2019-02-19 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review, and review of the facility's policy, the facility staff failed to ensure that pain management was provided for 1 of 62 residents (Resident #80) in the survey sample. The facility staff failed to administer the scheduled opioid pain medication (Hydrocodone-Acetaminophen tablet 5/325 milligrams) to Resident #80, for over 16 consecutive hours; resulting in unnecessary and debilitating pain, constituting harm. The findings included: Resident #80 was originally admitted to the facility 2/1/18 and had never been discharged . The current diagnoses included; a sacral pressure ulcer and chronic pain. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 12/12/18 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #80's cognitive abilities for daily decision making were intact. In section G (Physical functioning) the resident was coded as requiring supervision after set-up with bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-26 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, facility document review, and clinical record review, it was determined that the facility staff failed to maintain a clean and homelike environment for residents across four of the facility's four units, which constituted substandard quality of care (SQC). The findings include: 1. The facility staff failed to maintain a clean and homelike environment for Resident #35 (R35). Observation of the bathroom for room [ROOM NUMBER] on 2/3/26 evidenced no hot water. Water was left running for 4 minutes without it getting warm. R35 was admitted to the facility on [DATE] with diagnosis that included but were not limited to traumatic subdural hemorrhage, syncope, falls and COPD (chronic obstructive pulmonary disease) R35's most recent MDS (minimum data set) assessment, a Medicare 5-day assessment, with an ARD (assessment reference date) of 1/23/26, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-26 · tag F0887 — widespreadEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview, and facility document review, it was determined that the facility staff failed to provide COVID-19 vaccinations to residents 2025 and failed to maintain COVID-19 staff vaccination status. The findings include:During the facility task of Infection Prevention and review of facility documents, on 2/10/26 and 2/11/26, there was no evidence of resident COVID-19 vaccination for 2025 and no evidence of maintenance of staff COVID-19 vaccination status.On 2/11/26 at 9:00 AM an interview was conducted with LPN (licensed practical nurse) #4, the Infection Preventionist. LPN #4 stated, this role is new for me as of June of 2025. In regard to the COVID vaccinations for 2025, our pharmacy OMNICARE initially told us they did not have the vaccine; not sure who would have contacted them or another pharmacy to get the COVID vaccine. In regard to the staff COVID-19 vaccination status logs, they are not here, have checked my file cabinets and other file cabinets and they are not here. On 2/11/26 at 2:30 PM, the administrator and the director of nursing were made…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0557 — patternHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, the facility staff failed to respect residents' personal clothing and to ensure items were returned after laundering for 3 of 80 residents (Residents #20, #107, and #58) in the survey sample. The findings included: 1. The facility staff failed to protect and maintain Resident #20's personal clothing that was sent to the laundry. Resident #20 was initially admitted to the facility on [DATE] after an acute care hospital stay. The residents' current diagnoses included a stroke, hemiparesis, and aphasia. The quarterly Minimum Data Set (MDS) assessment, with an assessment reference date (ARD) of 1/6/26, coded that the resident completed the Brief Interview for Mental Status (BIMS) and scored 11 out of 15. This indicated that Resident #20's cognitive abilities for daily decision-making were moderately impaired. On 2/4/26 at approximately 9:24 AM, Resident #20 stated that he had sent clothing to the laundry over a week ago and had not been returned. The resident patted his chest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-26 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to provide ADL care for six dependent residents (Resident #9, Resident #106, Resident #109, Resident #12, Resident #35, and Resident #169) in a survey sample of 80 residents. The finings include:1.The facility staff failed to ensure Activity of Daily Living (ADL) care and incontinent care was carried out appropriately. Resident #106 was originally admitted to the facility 5/12/25 after an acute care hospital stay and re-admitted on [DATE]. The current diagnoses included; Urinary Tract Infection. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 11/17/2025 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #106 cognitive abilities for daily decision making were intact. The personal-centered care plan dated 11/19/25 reads the resident has an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interview, facility document review and clinical record review, it was determined the facility staff failed to monitor fluid intake for one of 80 residents, Resident #137 (R137). The findings include:The facility failed to evidence monitoring of fluid restriction for R137. R137 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: ICH (intracranial hemorrhage) DM (diabetes mellitus) and TIA (transient ischemic attack).R137's most recent MDS (minimum data set) assessment, a Medicare 5-day assessment, with an ARD (assessment reference date) of 2/2/26, coded the resident as scoring a 13 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as maximal assist for bed mobility, transfer, hygiene.A review of R137's comprehensive care plan dated 1/29/26 revealed, FOCUS: The resident has an ADL (activity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide dialysis care and services for one of 80 residents in the survey sample, Resident #53 (R53).The findings include:The facility failed to provide evidence of monitoring fistula for bruit/thrill/bleeding and communication with dialysis facility for R53.R53 was admitted to the facility on [DATE] with diagnosis that included but were not limited to chronic kidney disease, diabetes mellitus and neuromuscular dysfunction of bladderThe most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 1/31/26, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as being independent for mobility/transfers/bathing/dressing and set-up for eating. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and review of facility documents, the facility staff failed to provide leadership and oversight to ensure effective systems were in place to assure the quality of life for the residents in the area of Safe/Clean/Comfortable/ Homelike Environment.The findings included:During the recertification survey completed on 2/11/26 the facility failed to: provide hot water in two resident rooms (room [ROOM NUMBER] and room [ROOM NUMBER]) on Unit 2A; address current observations of mice and roaches on all units: 1A, 1B, 2A, 2B; have operable toilets that are able to flush on unit 2A and unit 1B; provide a safe, functional, sanitary, and comfortable environment for the residents to shower on units 1A and 1B; and provide heat in two resident rooms (room [ROOM NUMBER] and room [ROOM NUMBER]) on Unit 2A.On 2/26/26 at 12:08 PM an interview was conducted with the Administrator regarding the issues identified during the recertification survey in the area of Safe/Clean/Comfortable/Homelike Environment. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0837 — patternEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and review of facility documents, the facility's Governing Body failed to ensure facility policies were implemented regarding management and operation of the facility to ensure effective systems were in place to assure the quality of life for the residents in the area of Safe/Clean/Comfortable/ Homelike Environment.The findings included:During the recertification survey completed on 2/11/26 the facility failed to: provide hot water in two resident rooms (room [ROOM NUMBER] and room [ROOM NUMBER]) on Unit 2A; address current observations of mice and roaches on all units: 1A, 1B, 2A, 2B; have operable toilets that are able to flush on unit 2A and unit 1B; provide a safe, functional, sanitary, and comfortable environment for the residents to shower on units 1A and 1B; and provide heat in two resident rooms (room [ROOM NUMBER] and room [ROOM NUMBER]) on Unit 2A.On 2/26/26 at 12:08 PM an interview was conducted with the Administrator regarding the issues identified during the recertification…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-26 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and review of facility documents, the facility staff failed to adequately identify, keep systems functioning properly, and implement necessary action plans to assure the quality of life for the residents using the Quality Assurance and Performance Improvement (QAPI) committee to identify deficiencies if the area of Safe/Clean/Comfortable/Homelike Environment.The findings included:During the recertification survey completed on 2/11/26 the facility failed to: provide hot water in two resident rooms (room [ROOM NUMBER] and room [ROOM NUMBER]) on Unit 2A; address current observations of mice and roaches on all units: 1A, 1B, 2A, 2B; have operable toilets that are able to flush on unit 2A and unit 1B; provide a safe, functional, sanitary, and comfortable environment for the residents to shower on units 1A and 1B; and provide heat in two resident rooms (room [ROOM NUMBER] and room [ROOM NUMBER]) on Unit 2A.On 2/26/26 at 12:08 PM an interview was conducted with the Administrator regarding the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, the facility staff failed to follow infection control practices, increasing the chances of infection, illnesses, and diseases, and the facility staff failed to follow enhanced barrier precautions (EBP) during an observation of wound care on 2/4/26 having the potential to infect others in the facility and specific to 1 of 80 residents (Resident #129) in the survey sample.The findings include: 1. The facility staff failed to ensure the commode seat in the community shower room was clean. On 2/5/26 at 3:26 pm, a small to moderate amount of brown substance was observed on the commode seat. On 2/5/26, an observation of the shower room on unit 1A was conducted at 3:26 pm with the unit manager and Licensed Practical Nurse (LPN) #6. The observation revealed a small to moderate brown substance on the commode seat. LPN #6 said that she will make sure the area is cleaned. LPN #6 was asked who was responsible for cleaning the commode. LPN #6 said that once the nursing staff cleans off the toilet seat, they should contact housekeeping to get the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 57 citations
- Potential for harm · Ecited before2026-02-26 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, facility document review, and clinical record review, it was determined that the facility staff failed to maintain a safe, functional, and comfortable environment in the facility's shower rooms.The findings include: 1.The facility staff failed to provide a safe, functional, sanitary, and comfortable environment for the residents to shower On 2/05/2026 an observation of the shower room on unit 1A was conducted at 3:26 pm, with the unit manager, Licensed Practical Nurse (LPN) #6. The observation revealed a small to moderate brown substance on the commode seat. LPN #6 said that she will make sure the area is cleaned. LPN #6 was asked who's responsible for cleaning the commode. LPN #6 said that once the nursing staff clean off the toilet seat, they will contact housekeeping to get the commode sanitized. On 2/09/26 at 4:40 pm., End of day meeting with the administrator, the Director of Nursing and Regional Director. 2. The facility staff failed to provide a safe, functional, sanitary, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-26 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident/staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to maintain an effective pest control program so that the facility is free of pests and rodents.The findings include: 1.Observations during the survey period of 2/3/26-2/6/26 and 2/9/26-2/11/26 revealed, observations of roaches and mice. On 2/4/2026 at 10:33 AM, an observation was made of Resident #129 in their room. A large brown roach was observed climbing up to the top of the nightstand and then proceeding to the back side of the nightstand. The roach was observed by two surveyors. On 2/4/26 no observations of pests and rodents in the kitchen. On 2/5/2026 at 6:45 AM, this surveyor observed a mouse running across hallway from the biohazard room on first floor to underneath the door of a locked room. A review of the pest control invoices revealed this number of invoices per month: 7/25-1, 9/25-6, 10/25-5, 11/25-6, 12/25-14 and 1/26-10. A review of the pest control logs for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide a call bell accessible from the floor in the bathroom for one of 80 residents in the survey sample, Resident #6. The findings include:For Resident #6 (R6), the facility staff failed to ensure the bathroom call bell was accessible to the resident from the floor. On the most recent minimum data set (MDS), a quarterly assessment with an assessment reference date (ARD) of 1/6/2026, the resident scored 14 out of 15 on the brief interview for mental status (BIMS) assessment, indicating they were cognitively intact for making daily decisions. The assessment further documented R6 not having any upper or lower extremity functional limitations in range of motion, using a wheelchair and requiring setup or clean-up assistance for toilet transfers and toileting hygiene. R6 was assessed as being occasionally incontinent of urine and frequently incontinent of bowel. On 2/5/2026 at 9:08 AM, R6 was not in their room, an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0576 — isolatedEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide reasonable access to private use of the telephone to one of 80 residents in the survey sample, Resident #84.The findings include:For Resident #84 (R84), the facility staff failed to provide private access to a telephone for resident use.On the most recent minimum data set (MDS), a quarterly assessment with an assessment reference date of 1/15/2026, the resident scored 13 out of 15 on the brief interview for mental status (BIMS), indicating they were cognitively intact for making daily decisions. On 2/3/2026 at 12:50 PM, an interview was conducted with R84 who stated that they did not have access to a telephone to speak to anyone privately. R84 stated that they had to go to the nurses station and beg to use the phone. On 2/5/2026 at 12:13 PM, an observation was made of R84 using the telephone at the nurses station. Two staff members were seated behind the nurses station, and one staff member was at the medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, and staff interview, the facility's staff failed to ensure the resident was allowed privacy while talking on the facility telephone located at the nurses' station for one (1) of 80 residents (Resident #82), in the survey sample.The finding include: Resident #82 was originally admitted to the facility on [DATE] and readmitted on [DATE] after an acute care hospital stay. The current diagnoses included: aphasia following cerebral infarction and contracture of the muscles of the right hand.The quarterly Minimum Data Set (MDS) assessment, with an assessment reference date (ARD) of 12/15/25, coded the resident as having completed the Brief Interview for Mental Status (BIMS) and scoring 8 out of a possible 15. This indicated that Resident #82's cognitive abilities for daily decision making were moderately impaired.The care plan dated 12/30/25 read resident is independent in meeting emotional, intellectual, physical, and social needs r/t ambulation. The Goal is that the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, facility document review, the facility staff failed to resolve grievances for one of 80 residents in the survey sample, Resident #125 (R125). The findings include:For Resident #125 (R125), facility staff failed to provide resolutions to grievances filed on 06/09/2025, 07/17/2025, 07/30/2025, and 07/31/2025. On 2/5/2026 at 10:28 AM, an interview was conducted with R125, who stated that they had filed multiple grievances with the facility, and they never received any follow-up regarding the outcomes. On the most recent minimum data set (MDS), a significant change assessment with an assessment reference date of 1/29/2026, Resident #125 (R125) scored 15 out of 15 on the brief interview for mental status (BIMS) assessment, indicating they were cognitively intact for making daily decisions. The facility's grievances filed by R125 dated 06/09/2025, 07/17/2025, 07/30/2025, and 07/31/2025 failed to document resolutions. On 02/10/2026 at approximately 10:30 a.m. an interview was conducted with the Social Worker regarding the process of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, a review of the clinical record, and facility documents, the facility staff failed to protect the residents' right to be free from verbal and physical abuse for 1 of 80 residents (Resident #3) in the survey sample. The findings included: Resident #3 was initially admitted to the facility on [DATE] from a community home. The residents' diagnoses included dementia, a psychotic disorder, and an anxiety disorder. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/9/26, coded that the resident completed the Brief Interview for Mental Status (BIMS) and scored 12 out of 15. This indicated Resident #3's cognitive abilities for daily decision making were intact. In section GG0130. (Self-Care), The resident was coded as requiring setup or clean-up assistance with eating, partial/moderate assistance with upper and lower body dressing, and putting on footwear, dependent on toileting, oral hygiene, and showers/baths.A review of facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, facility document review, the facility staff failed to investigate an allegation of abuse for one of 80 residents in the survey sample, Resident #170 (R170). The findings include:For Resident #170 (R170), facility staff failed to investigate an allegation of abuse. R170 was admitted to the facility with a diagnosis that included but not limited to paraplegia (1), and depression. On the most recent MDS (minimum data set), a discharge assessment with an ARD (assessment reference date) of 10/27/2023. Section C0700 Cognitive Skills for Daily Decision Making coded R170 as Independent - decisions consistent/reasonable. The facility's nursing progress note for R170 dated 10/27/2023 documented, 05:47 (5:47 a.m.) Note Text : can reported to this nurse that another resident stated that this resident (R170) pulled out a knife on him and that he was afraid for his life. DON (Director of Nursing) was called and made aware. Resident is to be 1:1 (one-to-one) and to stay in his room per DON. This nurse called 911. police arrived and spoke with both…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to develop and/or implement the comprehensive care plan for two of 80 residents, Resident #173 and Resident #137. The findings include: 1. For Resident #173 (R173), the facility staff failed to implement the comprehensive care plan to provide pain medications per order. On the most recent minimum data set (MDS), an admission assessment with an assessment reference date (ARD) of 4/5/2024, the resident was assessed as having a surgical wound, receiving scheduled pain medication and having occasional pain. The comprehensive care plan for R173 documented in part, [R173] actual impaired skin to Lower back r/t (related to) Laminectomy. Date Initiated: 04/01/2024. Under Interventions it documented in part, Treat pain as per orders prior to treatment/turning etc. to ensure the resident's comfort. Date Initiated: 04/01/2024 . It further documented, [R173] has pain r/t Wound (surgical). Date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to provide care and services to promote healing of a surgical wound for 1 of 80 residents, Resident #173. The findings include:For Resident #173 (R173), the facility staff failed to assess and treat a surgical wound until 4/1/2024 after admission to the facility on 3/29/2024. On the most recent minimum data set (MDS), an admission assessment with an assessment reference date (ARD) of 4/5/2024, the resident was assessed as having a surgical wound and receiving surgical wound care. The emergency room discharge notes dated 3/28/2024-3/29/2024 documented in part, . here for getting placed into a rehab facility . She is also status post lumbar laminectomy done at [Name of hospital] on March 20. She was discharged home on March 22 to go home to her daughter's house with home health. Patient states that the home health nurse came out yesterday for the first time and that her daughter really…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, the facility's staff failed to ensure appropriate care and services were provided to prevent/reduce trauma to the urethra and bladder, and other complications while utilizing an indwelling catheter for 1 of 80 residents (Resident #106), in the survey sample.The findings included:Resident #106 was originally admitted to the facility 5/12/25 after an acute care hospital stay and re-admitted on [DATE]. The current diagnoses included; Urinary Tract Infection. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 11/17/2025 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #106 cognitive abilities for daily decision making were intact. The personal centered care plan dated 11/19/25 read the resident has an indwelling catheter (20Fr 10cc) r/t Urinary Retention. The Goal for the resident is he will be/remain free from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide care and services for a urostomy consistent with professional standards of practice for one of 80 residents in the survey sample, Resident #125.The findings include:For Resident #125 (R125), the facility staff failed to maintain a urinary collection bag in a sanitary manner. R125 was admitted to the facility with diagnoses that included but were not limited to urostomy (1) and malignant neoplasm of bladder (2).On the most recent minimum data set (MDS), a significant change assessment with an assessment reference date of 1/29/2026, the resident scored 15 out of 15 on the brief interview for mental status (BIMS) assessment, indicating they were cognitively intact for making daily decisions. On 2/5/2026 at 10:28 AM, an interview was conducted with R125 in their room. R125 stated that they had a history of kidney stones and cancer and had surgery in the past with a urostomy placed. R125 stated that the urostomy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to provide care and services to implement a complete pain management program for 1 of 80 residents, Resident #173.The findings include:For Resident #173 (R173), the facility staff failed to provide Hydrocodone-Acetaminophen as ordered by the physician after admission to the facility. On the most recent minimum data set (MDS), an admission assessment with an assessment reference date (ARD) of 4/5/2024, the resident was assessed as having a surgical wound, receiving scheduled pain medication and having occasional pain.The emergency room discharge notes dated 3/28/2024-3/29/2024 documented in part, .Your current discharge medications are: . Hydrocodone-Acetaminophen (Norco 5) (1) 5-325mg po (by mouth) tabs take 1 tab by mouth every 4 hours for 5 days .The physician orders for R173 documented in part, Hydrocodone-Acetaminophen Oral Tablet 5-325 MG (milligram) (Hydrocodone-Acetaminophen) Give 1 tablet by mouth every 4 hours for pain until 04/03/2024 23:59…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, facility document review, the facility staff failed to obtain an assessment and consent for the use of bed rails for one of 80 residents in the survey sample, Resident #125 (R125). The findings include:For Resident #125 (R125), facility staff failed to complete an assessment and obtain consent for the use of bed rails. R125 was admitted to the facility with a diagnosis that included but not limited to muscle weakness. On the most recent comprehensive MDS (minimum data set), a significant change assessment with an ARD (assessment reference date) of 01/29/2026, R125 scored 2 15 out of 15 on the BIMS (brief interview for mental status), indicating R125 was cognitively intact for making daily decisions. On 02/03/2026 at approximately 3:33 p.m. an observation revealed R125 was in bed with bilateral (right and left) upper rails were raised. R125 stated he uses to move in bed. On 02/03/2026 at approximately 4:50 p.m. an observation revealed R125 was in bed with bilateral upper rails were raised. On 2/5/2026 at approximately 10:28 a.m. an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and a review of facility menus, the facility staff failed to serve portions of food planned on the facility's menu for 1 of 80 residents (Resident #109) in the survey sample. The findings include: Resident #109 was originally admitted to the facility 05/23/25 after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included; Need for assistance with personal care and unspecified urinary incontinence.Interview for Mental Status (BIMS) and scoring 4 out of a possible 15. This indicated Resident #109 cognitive abilities for daily decision making were severely impaired. In sectionGG(Functional Abilities) the resident was coded as being dependent with eating, oral hygiene, toileting, shower/bathe self and personal hygiene. The person-centered care plan dated 5/27/25 has a nutritional problem or potential nutritional problem, aeb dx CVD, HTN, hypothyroidism; advanced age; underweight per BMI; mechanically altered diet texture. The Goal is that the resident will The resident will maintain adequate nutritional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0809 — failed to serve meals on a reasonable schedule — isolatedEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident/staff interview, and facility document review, it was determined that the facility staff failed to provide snacks to residents who want to eat at non-traditional times for three of 80 residents, Resident #12 (R12), Resident #14 (R14) and Resident #137 (R137).The findings include: 1. During the survey period of 2/3/26-2/6/26 and 2/9/26-2/11/26 snacks were observed to be delivered at 10:00 AM, approximately 2:00 PM and 6:00 PM. Initial observation of snacks delivered and available on the four units included saltine crackers, graham crackers and on two of the units, some captain's crackers with peanut butter. Pitchers of juice were not observed in refrigerator on 2B till 2/5/26. A few puddings were available. 2/5/26 observed cart bringing boxes of oatmeal cookies, crackers and two pitchers of juice to unit 2B.R12 was admitted to the facility on [DATE] with diagnosis that included but were not limited to epilepsy, DM (diabetes mellitus) and CVA cerebrovascular accident.R12's most…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and a review of the clinical record, the facility staff failed to have a hospice-coordinated plan of care for 1 of 80 residents (Resident #155) in the survey sample. The findings included: Resident #155 was initially admitted to the facility on [DATE] after an acute care hospital stay. The residents' current diagnoses included dementia. The admission Minimum Data Set (MDS) assessment, with an assessment reference date (ARD) of 11/14/25, coded that the resident completed the Brief Interview for Mental Status (BIMS) and scored 2 out of a possible 15. This indicated that Resident #155's cognitive abilities for daily decision-making were severely impaired. In section GG (Functional Abilities and Goals), the resident was coded as requiring setup or clean-up assistance with eating, supervision or touching assistance with oral care, and dependent with toileting, showers/bathe, upper and lower body dressing, putting on/taking off footwear, and personal hygiene. On 2/4/26 at 10:45 AM, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, facility document review, the facility staff failed to conduct bed and bed rails inspections for one of 80 residents in the survey sample, Resident #125 (R125). The findings include:For Resident #125 (R125), facility staff failed to conduct a bed and bed rail safety inspection. R125 was admitted to the facility with a diagnosis that included but not limited to muscle weakness. On the most recent comprehensive MDS (minimum data set), a significant change assessment with an ARD (assessment reference date) of 01/29/2026, R125 scored 2 15 out of 15 on the BIMS (brief interview for mental status), indicating R125 was cognitively intact for making daily decisions. On 02/03/2026 at approximately 3:33 p.m. an observation revealed R125 was in bed with bilateral (right and left) upper rails were raised. R125 stated he uses to move in bed. On 02/03/2026 at approximately 4:50 p.m. an observation revealed R125 was in bed with bilateral upper rails were raised. On 2/5/2026 at approximately 10:28 a.m. an observation revealed R125 was in bed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-19 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interviews and staff interviews the facility staff failed to maintain a clean, comfortable, homelike environment for 2 of 6 residents (Resident #1 and Resident #2), in the survey sample. The findings included: 1. Resident #1 was originally admitted to the facility 1/26/2007. The current diagnoses included cerebral palsy, major depressive disorder, anxiety disorder, and schizoaffective disorder. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 5/31/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #1's cognitive abilities for daily decision making were intact. On 7/16/24 during an observation tour for room [ROOM NUMBER], it was observed that the air conditioning unit was not functioning. On 7/16/24 at 4:30 PM an interview was conducted with Resident #1. Resident #1 stated that the air conditioning unit has not been working for a while. Resident #1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-19 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews the facility staff failed to maintain a comfortable environment for residents, staff, and the public. The findings included: On 7/16/24 during an observation tour of unit 1A and unit 1B, it was observed that the air conditioning was not functioning properly. During the observation tour on 7/16/24 at 4:00 PM the Maintenance Assistance recorded an ambient temperature of 84.6 degrees Fahrenheit (F) on unit 1A hallway and 85.2 degrees (F). on unit 1B hallway. The Maintenance Assistant stated that the nursing unit hallways are hot due to the temperature outside. On 7/16/24 at 4:05 PM an interview was conducted with the Administrator. The Administrator stated that there are four (4) portable air conditioning units in the building due to the air conditioning system not working properly. The Administrator also stated that the plan is for the heating and air conditioning vendor to repair the air conditioning once they acquire the parts for the repair. On 7/17/24 at approximately 4:40 p.m., a final interview was conducted with the Administrator, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-19 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure a Do Not Resuscitate resident wishes were in place for 1 of 6 residents (Resident #6), in the survey sample. The findings included: Resident #6 was originally admitted to the facility [DATE] after an acute care hospital stay. The current diagnoses included; Thrombocytopenia Unspecified. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of [DATE] coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 13 out of a possible 15. This indicated Resident #6 cognitive abilities for daily decision making were intact. The person-centered care plan dated [DATE] read that Resident #6 has advance directive indicating Do Not Resuscitate (DNR). The Goal for the resident was to have the advance directive followed. The intervention was a physician order for DNR. In sectionGG(Functional Abilities Goals)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-11-11 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of policies, the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public. Specifically, the facility failed to ensure community spaces, shared shower rooms, and sinks were in good repair. These failures had the potential to affect all 195 residents residing in the facility. Findings include: During an observation of the 2A nursing station on 11/08/21 at 9:42 AM, four ceiling tiles above the residents' charts were stained. These concerns were unchanged during follow up observations conducted on 11/09/21 at 4:49 PM, 11/10/21 at 3:30 PM, and 11/11/21 at 1:21 PM. During an observation on 11/08/21 at 9:45 AM of the Unit 2A back shower room revealed a missing drain cover, missing tiles on floor, visibly soiled grout, and visibly soiled floors and walls. Multiple ceiling tiles along the back of the wall were stained. These concerns were unchanged during follow up observations conducted on 11/09/21 at 4:47 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-11-11 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, document review, and facility policy review, the facility failed to maintain an effective pest control program to ensure the building remained free of pests, specifically the facility failed to follow recommendations from the pest control company. This failure had the potential to affect all 195 residents living in the facility. Findings include: Review of facility pest control policy dated 11/30/14, revealed the facility will maintain a pest control program, which includes inspection, reporting, and prevention and treatment will be rendered as required to control insects and vermin. Review of the pest control summary sheets dated 07/29/21, 08/17/21, 08/19/21, 8/24/21, 09/02/21, 09/16/21, 09/23/21, 09/30/21, 10/05/21, 10/14/21, 10/22/21, 10/26/21, and 11/09/21 indicated additional steps the facility could take to assist in reducing pests, such as removing organic matter found in resident rooms and picking up resident belongings off the floors in resident rooms. The pest control summary sheets also revealed recommendations that the facility needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-11 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: [NAME], [NAME] Based on observation and interview, the facility failed to provide a safe, clean, comfortable, and homelike environment. Specifically, the facility failed to provide ensure a homelike environment for three (Resident (R) 75, R188, and R196) residents and failed to provide housekeeping services to ensure shared resident bathrooms were clean and in good repair on two of four units. Findings include: 1. During an interview on 11/08/21 at 11:09 AM, R188 stated there were environmental concerns in his room. Observation at 11:10AM, revealed a missing ceiling tile by the resident's window and exposed pipes. Hanging under the pipes was a large yellow funnel. The yellow funnel had a hose attached to the bottom of it. The hose's end was hung outside the window in the resident's room. Also observed was a mechanical lift stored next to the window where a second bed should be. At 11:18 AM, R188 stated staff would take the mechanical lift from his room and then return it. At 11:25 PM, R188 directed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-11-11 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews, and facility policy review, the facility failed to ensure four residents out of 65 sampled residents (Resident (R) 147, R188, R254, and R253) had baseline care plans developed. This had the potential for staff not to be aware of the associated care needs of the residents who were newly admitted . Findings include: 1. Review of R147's undated admission Record, in the Electronic Medical Record (EMR) located under tab Profile, indicated R147 was admitted to the facility on [DATE] with diagnoses including dementia with behaviors, essential hypertension, and adult failure to thrive. Review of R147's clinical EMR failed to indicate a baseline care plan was completed. Review of an undated document provided by the facility titled Base Line Care Plan and Summary, was blank. 2. Review of R188's undated admission Record, in the EMR located under tab Profile, indicated R188 was admitted to the facility on [DATE] with diagnoses including vascular dementia, type two diabetes mellitus, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-11 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to revise the comprehensive care plan related to restorative services for one resident of three (Resident (R)13) reviewed for rehabilitation and restorative services; and related to falls/safety for two residents of five (R34 and R197) reviewed for accidents/falls in a total sample of 65 residents. Finding include: 1. Review of the Profile tab in the Electronic Medical Record (EMR) revealed R34 was admitted on [DATE] with diagnoses including cervical spinal cord injury, early onset dementia, and schizoaffective disorder. The quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/14/21 revealed R34 had a Brief Interview for Mental Status (BIMS) score of 12 out of 15, indicating moderate cognitive impairment. The assessment documented R34 required supervision to one assist with bed mobility, transfers, mobility on and off the unit. Review of a nursing note dated 08/19/2021 at 3:24 PM, located in R34's EMR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-11-11 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that two residents of three residents (Resident (R) 109 and R81) reviewed for limited range of motion (ROM), received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion; and that one resident of three residents (R85) reviewed for rehabilitation restorative care received services to maintain or improve mobility. The findings include: Review of the facility policy for Contracture Prevention, Document Name: N-904, Effective date: 11/30/2014, Revision Date: 08/22/201 revealed the policy was to prevent contracture of extremities for those residents who no longer have full use of their extremities. Each resident must be evaluated for need of contracture prevention procedures on admission, readmission, and as needed. 1. During an observation on 11/08/21 at 10:15 AM, R109 was resident in bed with noted bilateral lower extremity contractures (a condition of shortening and hardening of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-11-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure staff maintained appropriate infection control measures for the safe handling, cleaning, and storage of respiratory equipment for four residents of five residents (Resident (R)13, R44, R90 and R189) reviewed for respiratory care in a total sample of 65 residents. Findings include: Review of the facility policy, Oxygen Therapy, dated 08/28/17 stated, .label tubing and humidifier with date and time . 1. Review of R189's Treatment Administration Record (TAR) and Medication Administration Record (MAR) for November 2021, located in electronic medical record (EMR) under the orders tab, revealed an oxygen tubing change order active to be changed every Wednesday. During an observation on 11/08/21 at 12:18 PM, R189's oxygen tubing was not dated or labeled to indicate the last change of tubing. 2. Review of R13's admission Record, located in the EMR under the Profile tab, revealed the facility admitted R13 on 12/16/20 with diagnoses that included chronic respiratory failure, diastolic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-11 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to properly label and initial three multi-vial medications from two of the four medication storage rooms located on the first and second floor. Additionally, the facility failed to monitor refrigerator temperatures daily for two of the facility's five medication refrigerators on the first and second floor. This had the potential to affect any resident who may receive medication which has been stored in these medication refrigerators. Findings include: Review of the facility policy for Administering Medications, Med-Pass, Inc. with a revision date of April 2019, documented .The expiration/beyond use date on the medication label is checked prior to administering .When opening a multi-dose container, the date opened is recorded on the container . 1. Observation on 11/11/21 at 8:00 AM of the medication room and medication refrigerator on the 2A nursing unit, revealed one open multi-dose vial of tubersol mantoux (serum used to test for the presence of Tuberculosis) with a lot number of 28764, and expiration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, review of facility policies and review of Center for Disease Control (CDC) guidance, the facility failed to: ensure all staff don (put on) proper personal protective equipment (PPE) prior to providing care and encountering R253 who potentially was exposed to COVID-19 while in the hospital; store and label resident personal items in shared restrooms in a manner to prevent cross-contamination; maintain infection control practices in the laundry area of the facility; and failed ensure staff members wore face masks appropriately to prevent the spread of COVID-19. Findings include: 1. Review of a document provided by the facility titled MODERNA-SARS-CoV-2- M RNA, dated 09/02/21, indicated R253 received her first COVID-19 vaccine. Review of a document provided by the facility, titled H&P (History and Physical), dated 11/03/21, indicated R253 presented to the hospital on [DATE] with a head injury and change in her condition. Review of a document provided by the facility, dated 11/03/21,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-11-11 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure equipment located in the laundry services areas were in safe operating condition, specifically washing machine filters were not cleaned daily as indicated on the manufacturer's instruction label, dryer number two was not in working order, and the laundry room sink was not in working order. This failure has the potential to affect 187 of 195 residents in the facility whose laundry was cleansed onsite. Findings include: During an observation of the laundry department on 11/11/21 at 8:14 AM, with Laundry Aide 37 revealed the following: The sink next to the eye wash station was soiled with a missing faucet handle, and was not in working condition; The filter on left side of washing machine number two was visibly caked with dust and debris, with a label that read, clean filter daily; Washing machine number three's filter on the left side was visibly caked with dust and debris, with a label that read, clean filter daily; and Dryer number two's inside drum was visibly rusty and not in working order. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-11 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and review of facility policies, the facility failed to ensure two residents (Resident (R) 194 and R22) were assessed for the self-administration of prescribed medications out of a survey sample of 65. Specifically, the nursing staff left medications at the bedside for R194 and R22. In addition, the facility failed to properly assess each resident and identify the decision-making process to show the capabilities of each resident to self-administer medications. Findings Include: Review of a facility policy and procedure titled Self-Administration of Medication at Bedside, dated 11/30/14, documented The resident may request to keep medications at bedside for self-administration. Criteria must be met to determine if a resident is both mentally and physically capable of self-administering medication and to keep accurate documentation of these actions. Procedure: Verify physician's order in the resident's chart for self-administration of specific medications. Complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-11 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to notify the physician of a change in condition for one (Resident (R) 66) of three reviewed for change in condition in a total sample of 65 residents. Findings include: Review of the Face sheet under the Profile tab in the Electronic Medical Record (EMR) revealed R66 was admitted on [DATE] and readmitted [DATE] with diagnoses including blindness, psychosis (a severe mental disorder in which thoughts and emotions are so impaired that contact is lost with reality), anxiety, and depression. Review of the annual Minimum Data Set (MDS), with and an Assessment Reference Date (ARD) of 09/14/21 revealed a Brief Interview for Mental Status (BIMS) score of 12 out of 15, indicating moderate cognitive impairment. Review of the EMR Progress Notes tab, revealed a progress note dated 10/28/21 at 6:18 PM which documented, Upon return from LOA [leave of absence], resident was observed by this staff member to be intoxicated. The clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-11 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to complete a thorough investigation for one of three resident-to-resident altercations reviewed. Specifically, Resident (R)1 and R89 were involved in a physical altercation and the investigation lacked witness interviews and times. Findings include: Review of the facility's policy, Abuse, Neglect, Exploitation, and Misappropriation, dated 11/28/17 under Investigation documented The Abuse Coordinator and /or Director of Nursing shall take statements from the victim, the suspect(s) and all possible witnesses including all other employees in the vicinity of the alleged abuse. Review of the five-day report summary portion of the facility's investigation for an incident on 07/02/21 revealed R1 engaged in a physical altercation with R89, resulting in R89 going to the hospital for the treatment of injuries, including bite marks. Staff intervened in the altercation and kept R1 away from other residents until he was sent out of the facility for a psychiatric evaluation. The facility's investigation included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-11 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to ensure a Preadmission Screening and Resident Review (PASRR) level II was completed for one resident of eight residents (Resident (R)196) reviewed for PASRR II in a total sample of 65 residents. Findings include: Review of facility policy Preadmission Screening and Resident Review (PASRR) dated 11/08/21 revealed, The center will assure that all Serious Mentally Ill (SMI) .The purpose is to ensure that the residents with SMI .receive the care and services they need in the most appropriate setting. If it is learned after admission that a PASRR Level II screening is indicated, it will be the responsibility of Social Services to coordinate and/or inform the appropriate agency to conduct the screening and obtain the results. Results of the screening evaluation will be placed in the appropriate section of the individual's medical records and any recommendations for services will be followed. Recommendations will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide Activities of Daily Living (ADLs) related to nail care for one resident of four (Resident (R)15) reviewed for ADLs in a total sample of 65 Residents. Findings include: Review of R15's Face Sheet, located in the Electronic Medical Record (EMR) under the Face Sheet tab, revealed that R15 was admitted to the facility on [DATE] with diagnoses including manic-depressive disorder (mood disorder that causes feelings of sadness and loss of interest that can interfere in daily living), hemiplegia, and history of cerebrovascular accident (stroke). Review of R15's quarterly Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 11/04/21 revealed that R15 was totally dependent on staff to meet her daily needs and had a Brief Interview for Mental Status (BIMS) score of 14 of 15, indicating that she is cognitively intact. Review of R15's care plan located in the EMR under the Care Plan tab, revealed staff were directed to checked for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-11 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that one resident out of 65 (Resident (R)187) sampled residents was seen by a physician at least once every 30 days for the first 90 days after admission and at least once every 60 days thereafter. Findings include: Review of the Medical Diagnoses tab in the electronic medical record (EMR) revealed R187 was admitted by the facility on 07/16/21 with diagnoses including generalized weakness, major depressive disorder, and chronic diastolic congestive heart failure. Review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/22/21 revealed R187 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicating intact cognition. During an interview on 11/08/21 at 2:21 PM, R187 reported he was upset regarding not seeing the doctor or nurse practitioner since admission to the facility. Review of physician visits provided by the facility, revealed the R187 was seen by the attending physician on 07/19/21, three days after admission and by the Nurse Practitioner (NP) on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-11 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility document review, staff interviews, and policy review, the facility failed to ensure three Certified Nursing Assistants (CNAs) of five CNAs (CNA23, CNA8, and CNA16) reviewed were provided annual performance reviews. Additionally, the facility failed to ensure CNA 23 completed 12 hours of annual education which included dementia training, and other areas in which CNA 23 showed an area of weakness. The deficiency could result in a decreased quality of life or quality of care for the residents. Findings include: Review of CNA23's employee record indicated the staff member was hired on 05/23/17. Review of a document provided by the facility titled Performance Evaluation, undated and unsigned was in CNA23's employee file. There was no evidence CNA23 had an annual performance review since his date of hire per review of the employee's file. In addition, review of a document provided by the facility titled Training Hours, dated 11/11/21, indicated CNA23 completed three hours of annual training for the date range of 05/23/18 to 05/23/19 and completed two hours of annual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-11 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and facility policy review, the facility failed to ensure pharmacy services thoroughly reviewed the resident medication regimens to identify irregularities related to the use of an anti-psychotropic (Seroquel) medication for one of five residents (Residents (R) R 147) reviewed for unnecessary psychotropic medication use. Findings include: Review of a hospital document provided by the facility titled Discharge Summary, indicated R147 was treated for a urinary tract infection. The discharge summary indicated the resident had a diagnosis of dementia with behaviors and was started on Seroquel 25 milligrams (mg). Review of R147's undated admission Record, in the Electronic Medical Record (EMR) located under tab Profile, indicated the resident was admitted to the facility on [DATE], with a diagnosis of dementia with behaviors. Review of R147's EMR physician orders, located under tab Orders, dated 10/11/21 indicated staff were to administer Seroquel 25 mg at bedtime. Review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-11 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and policy review the facility failed to adequately provide call light assistance for two) of 65 sampled residents (Residents (R)110 and R159). Findings Include: During an interview on 11/09/21 at 8:58 AM, R159 stated the ring bell was on table before but has no idea where it is now. R159 then pushed the call light attached to the wall and no light came on to alert staff. R159 stated the call light did not work and has not worked for a while and maintenance was aware. R159 confirmed the use of a wheelchair for mobility and pointed to the wheelchair next to bed. Record review R159 minimum data set (MDS) with an Assessment Reference Date of 10/15/21 found in the electronic healthcare Record (EHR) revealed the resident had a Brief Interview for Mental Status (BIMS) score of 14 out of 15, which indicated the resident was cognitively intact. During an interview on 11/09/21 at 8:58 AM, R110 stated he had a ring bell but it was on the floor by the dresser because it gets knocked off the table sometimes. R110 stated he would just yell nurse, nurse if he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-19 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews the facility staff failed to maintain a clean, comfortable, homelike environment. Multiple resident rooms were not clean and had wall damage. The activity room wall paper was not maintained. The findings included: During an environmental tour for room [ROOM NUMBER], it was observed that the heating/air condition unit covering was off. The window was observed to have a copious amount of dust. The Activity room on Unit 1-B was observed to have wall paper coming down. room [ROOM NUMBER] was observed with a hole in the wall. room [ROOM NUMBER] had a hole in the wall. room [ROOM NUMBER]-A had tube feed on bed rail and over-bed table. room [ROOM NUMBER] had dirt, lint and debris under heat/air condition unit. room [ROOM NUMBER] had dirt, lint and debris under air condition unit. room [ROOM NUMBER] had holes in the walls. room [ROOM NUMBER] had dirt, lint and debris under heat/air condition unit. room [ROOM NUMBER] had holes in the wall and dirt, lint and debris under the air…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-19 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interviews and clinical record review the facility staff failed to provide personal care to include showers for 1 of 62 residents (Resident #183) in the survey sample who was unable to independently carry out activities of daily living (ADL's). The facility staff failed to ensure Resident #183 was offered and received a scheduled twice-weekly showers to maintain good personal hygiene. The findings included: Resident #183 was originally admitted on [DATE] with a readmission date of 11/02/18. Diagnoses for Resident #183 included, but not limited to, Major Depressive Disorder. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 01/18/19 coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) which indicated no cognitive impairment. In addition, the MDS coded Resident #183 total dependence of two with bathing and transfer, extensive assistance of two with bed mobility, dressing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-02-19 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on information obtain during the Infection Control task, staff interview, and facility documentation review, the facility staff failed to ensure 1 of 62 residents was free from unnecessary drugs (Resident #68), in the survey sample. The facility staff administered 18 doses of Ciprofloxacin (an antibiotic) to Resident #68, for a bacteria resistant to the drug. The findings included: Resident #68 was originally admitted to the facility 9/27/13 and readmitted to the facility after an acute care hospital stay 9/27/16. The resident's current diagnoses included; dementia, schizophrenia, depression high blood pressure, and a seizure disorder. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 12/5/18 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 9 out of a possible 15. This indicated Resident #68's cognitive abilities for daily decision making are moderately impaired. In section E (Behaviors) the resident was coded for rejecting care daily. In section G (Physical functioning) the resident was coded as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-02-19 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on information obtain during the Infection Control task, staff interview, and facility documentation review, the facility staff failed, for 1 of 62 residents (Resident #68) in the survey sample, to implement their antibiotic use protocol/policy. The facility staff administered a course of Ciprofloxacin (an antibiotic) to Resident #68 for a urinary tract infection however, the bacteria was resistant to the drug. The findings included: Resident #68 was originally admitted to the facility 9/27/13 and readmitted to the facility after an acute care hospital stay 9/27/16. The resident's current diagnoses included; dementia, schizophrenia, depression high blood pressure, and a seizure disorder. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 12/5/18 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 9 out of a possible 15. This indicated Resident #68's cognitive abilities for daily decision making are moderately impaired. In section E (Behaviors) the resident was coded for rejecting care daily. In…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-19 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews the facility staff failed to provide a safe, comfortable environment for residents and the public. Multiple resident room and general doors within the facility had chipped sharp edges. The findings included: During the Environmental Tour on 2/19/19 at 10:00 A.M. room [ROOM NUMBER] door was observed to have chipped, sharp edges. room [ROOM NUMBER] door was observed to have chipped sharp edges. room [ROOM NUMBER] door was observed to have chipped, sharp edges. room [ROOM NUMBER] room door was observed to have chipped sharp edges. The 2-A Activity Room door was observed to have chipped sharp edges. room [ROOM NUMBER] door was observed to have chipped sharp edges. room [ROOM NUMBER] door was observed to have chipped sharp edges. room [ROOM NUMBER] door was observed to have chipped sharp edges. room [ROOM NUMBER] door was observed to have chipped sharp edges. room [ROOM NUMBER] door was observed to have chipped sharp edges. room [ROOM NUMBER] door was observed to have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-19 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility record review, and staff interview, the facility staff failed to maintain an effective pest control program. Roaches and/or mice were seen in the resident rooms, the courtyard, dining room, supply closets, refrigerator, nursing desk drawer, hallways, and conference room. The findings included: During the Initial Tour on 2/12/19 at 11:22 A.M. a live roach was observed in room [ROOM NUMBER]. A live roach was observed in room [ROOM NUMBER] and 249. A review of the Pest Log for Unit 1-B indicated: On 2/11/19 at 9:00 A.M. a roach was seen in the hallway. On 2/11/19 at 12:10 P.M. a roach was seen in the upstairs dinning room. On 2/13/19 at 11:35 A.M. a roach was seen in the upstairs dinning room. A review of the Pest Log indicated: On 11/20/18 Roaches were seen in rooms 255, 257 and 266. Roaches were seen near the elevator on 11/26/18, 11/29/18, 12/04/18, 12/06/18, 12/15/18, 12/18/18, 12/21/18. On 12/27/18 three (3) house mice were seen in the smoking area of the courtyard. On 12/31/18…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-19 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, and facility document review, the facility staff failed to provide privacy during a wound dressing change for 1 of 62 residents (Resident #183) in the survey sample. The facility staff failed to ensure Resident #183's door was closed during a left heel wound care observation, allowing public view from the hallway. The findings included: Resident #183 was originally admitted on [DATE] with a readmission date of 09/28/18. Diagnosis for Resident #183 included, but not limited to, Major Depressive Disorder. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 01/18/19 coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. In addition, the MDS coded Resident #183 total dependence of two with bathing and transfer, extensive assistance of two with bed mobility, dressing and toilet use and extensive assistance of one with physical hygiene for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-19 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and facility policy review, the facility staff failed to provide care plan information to the receiving provider at the time of transfer to the hospital for 1 of 62 Residents in the survey sample, Resident #94 The facility staff failed to convey Resident #94's comprehensive care plan goals upon transfer to the acute care hospital on 1/24/18. The findings included: Resident #94 was originally admitted to the facility 8/19/14 and was readmitted to the facility 1/30/18, after an acute care hospital stay. The current diagnoses included; paraplegia secondary to a gunshot wound, chronic sacral pressure ulcer, neurogenic bladder with suprapubic catheter placement and recurrent urinary tract infections. The significant change Minimum Data Set (MDS) assessment with an Assessment Reference Date (ARD) of 2/7/19, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of 15. This indicated Resident #94's daily decision making abilities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-19 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, facility document review and the facility's policy, the facility staff failed to notify the Office of the State Long-Term Care Ombudsman in writing of a hospital discharge for 1 of 62 residents (Resident #94) in the survey sample. The facility staff failed to notify the Long-Term Care Ombudsman of Resident #94's discharge and admission to a local acute care hospital on 1/24/18. The findings included: Resident #94 was originally admitted to the facility 8/19/14 and was readmitted to the facility 1/30/18, after an acute care hospital stay. The current diagnoses included; paraplegia secondary to a gunshot wound, chronic sacral pressure ulcer, neurogenic bladder with suprapubic catheter placement and recurrent urinary tract infections. The significant change Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 2/7/19, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of 15. This indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-19 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, facility document review and the facility's policy, the facility staff failed to provide written information to residents explaining how a resident's bed is held while the resident is absent from the facility due to hospitalization for 1 of 62 residents (Resident #94) in the survey sample. The facility staff failed to provide written information to the resident or resident representative which specifies the duration of the bed-hold policy upon transfer to the local acute care hospital on 1/24/18. The findings included: Resident #94 was originally admitted to the facility 8/19/14 and was readmitted to the facility 1/30/18, after an acute care hospital stay. The current diagnoses included; paraplegia secondary to a gunshot wound, chronic sacral pressure ulcer, neurogenic bladder with suprapubic catheter placement and recurrent urinary tract infections. The significant change Minimum Data Set (MDS) assessment with an Assessment Reference Date (ARD) of 2/7/19, coded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, clinical record review and facility document review, the facility staff failed to provide the necessary care and services to prevent and treat a pressure ulcer and promote healing for 1 of 62 residents (Resident #183) in the survey sample. The facility staff failed to identity a left heel pressure ulcer prior to it being found at an advanced stage; the pressure ulcer was found as an unstageable with 100% eschar (hard black dead tissue). And, the facility staff failed to implement pressure relieving devices as ordered by the physician. The findings included: Resident #183 was originally admitted on [DATE] and readmitted on [DATE]. Diagnoses for Resident #183 included, but not limited, to Major Depressive Disorder. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 01/18/19 coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) which indicated no cognitive impairment. In…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews the facility staff failed to implement interventions to reduce a potential accident hazard for 1 of 62 residents (Resident #183) in the survey sample. The facility staff used a pair of sharp tip scissors to cut off Resident #183's dressing to her left foot. This could have caused potential injury by cutting or poking the resident's skin. The findings included: Resident #183 was originally admitted on [DATE] with a readmission date of 11/02/18. Diagnosis for Resident #183 included but not limited to Major Depressive Disorder. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 01/18/19 coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. In addition, the MDS coded Resident #183 total dependence of two with bathing and transfer, extensive assistance of two with bed mobility, dressing and toilet use and extensive assistance of one with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-19 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and facility documentation review the facility staff failed to ensure medications were stored in a secured location, accessible to designated staff only on 1 of 4 units (Unit 1-A). The facility staff failed to ensure the following medications (Vitamin B12 500 mcg, Multivitamin, Folic Acid 400 mcg, Claritin 10 mg, Magnesium Oxide 400 mg and Calcium + DS 600 mg) were stored in a secured location, accessible to designated staff only. The findings included: Resident #29 was originally admitted on [DATE] with a readmission date of 03/27/15. Diagnoses for Resident #29 included but not limited to, Schizophrenia. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 11/10/18 coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. On 02/13/19 at approximately 8:21 a.m., during the medication pass and pour observation, Registered Nurse (RN #2), pulled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-19 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a resident record review, staff interviews, facility document review and resident interview the facility staff failed to obtain dental services review for 1 of 62 residents in the survey sample, Resident #146. The facility staff failed to follow physician orders and obtain dental care for Resident #146. The findings included: Resident #146 was admitted to the facility 11/10/2017. Diagnoses included but were not limited to Psychosis, Non-Alzheimer's Dementia and Major Depressive Disorder. Resident #146's Minimum Data Set (an assessment protocol) Quarterly with an Assessment Reference Date of 01/17/2019 was coded with a BIMS (Brief Interview for Mental Status) score of 10 indicating moderate cognitive impairment. In addition, the Minimum Data Set coded Resident #146 as requiring extensive assistance of 2 with bed mobility, dressing, personal hygiene, supervision and set up help only for eating and total dependence of 2 with toilet use and bathing. On 02/13/2019 at 10:44 a.m., an interview was conducted with Resident #146 and he stated, I have a cavity. I've had a toothache…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-19 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and review of the Hospice policy, the facility staff failed to ensure the Hospice Agency provided a written agreement describing the provision of services for 1 of 62 residents (Resident #175), in the survey sample. The facility staff failed to ensure the Hospice Agency provided the facility staff with the coordinated plan of care for Resident #175, to identify which services the Hospice Agency would provide, when the services would be provided, the communication process, and when or why the nursing facility staff should notify the Hospice Agency. The findings included: Resident #175 was originally admitted to the facility 12/17/18 and has never been discharged from the facility. The current diagnoses included; Atresia of Foramina of Magendie and Luschka/[NAME]-Walker syndrome (congenital abnormality of the central nervous system), strokes, a seizure disorder and dementia. The significant change Minimum Data Set (MDS) assessment with an assessment reference date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interview the facility staff failed to maintain good infection control practices for 2 of 62 residents (Residents #145, #52), in the survey sample. 1. The facility staff contaminated the clean left buttock pressure ulcer dressing with the soiled dressings left on the chux pad below Resident #145's left buttock during wound care. 2. The facility staff failed to ensure soap was in a dispenser on 3 survey days in Resident #52's room. Therefore, increasing the chances of spreading infections, illnesses and diseases. The findings included: 1. Resident #145 was originally admitted to the facility 1/10/19 and has never been discharged from the facility. The resident's diagnoses included; quadriplegia related to a motor vehicle accident, tracheostomy, systemic inflammatory response syndrome, seizure disorder and pressure ulcers to bilateral buttocks and the sacrum. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/17/19 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 14 out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2021-11-11 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interviews the facility failed to ensure daily staffing was posted in which the posting contained the daily census of the facility. This had the potential to not provide residents and family members information regarding staffing and current census. Findings include: During an observation on 11/10/21 at 4:25 PM, the staff posting was located at the main entrance of the facility. This area was currently closed due to management of screening of staff, vendors, and residents. Review of documents provided by the facility titled Daily Nursing Staffing Form, for the dates of 11/08/21 and 11/09/21 failed to have the census identified on each form. There was no staffing information posted for 11/10/21. During an interview on 11/11/21 at 2:26 PM, the Administrator stated the Director of Nursing (DON) completed the staff posting. The Administrator stated it was her expectation that the staff posting was filled out completely.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to AVARDIS HEALTH — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 1.9 | -0.9 vs chain |
| Staffing | 2 of 5 | 2.3 | -0.3 vs chain |
| Quality measures | 3 of 5 | 3.2 | -0.2 vs chain |
The other 37 homes this chain runs (chain average 2.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NORFOLK PARENTCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 05/01/2025 |
| MERMAID PARADE HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/01/2025 |
| VAOP HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/01/2025 |
| OHI ASSETS (VA) NORFOLK - 3900 LLEWELLYN, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 05/01/2025 |
| HOBACK, TIFFANY | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/01/2025 |
| MORGAN, DANIEL | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2025 |
| SNF MGR LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/20/2025 |
| HAJIMOMENIAN, AMIR | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2025 |
| JONES, TEQUILLA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2025 |
| JUROLIEN, CYNTHIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2025 |
| KINTYHTT, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2025 |
CMS files one row per role, so the 21 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 94% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $832K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495273. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.