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The Paramount At Somers Rehab And Nursing Center

Route 100, Somers, NY 10589 · For profit - Limited Liability company · 300 certified beds · (914) 232-5101 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0740, F0744)1 immediate-jeopardy citation$46,079 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $46,079 in federal fines (most recent 2024-08-07)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
342 Route 202 · (914) 277-8124 · Call to confirm hours
Pharmacy
325 Route 100 · (914) 669-8289 · Call to confirm hours
Grocery
8 Heritage Hls · (914) 277-5555 · Call to confirm hours
Park
Hachaliah Brown Dr · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.3%14.1%15.4%better
Long-stay residents who lose too much weight7.3%5.8%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.5%0.9%better
Long-stay residents with a urinary tract infection0.5%1.3%2.0%better
Long-stay residents with depressive symptoms10.4%19.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury4.0%3.1%3.3%worse
Long-stay residents whose ability to walk worsened8.1%12.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication24.4%13.2%18.9%worse
Long-stay residents given the seasonal flu vaccine97.5%95.3%95.3%typical
Long-stay residents with pressure ulcers3.3%6.5%4.7%better
Long-stay residents with worsening bladder/bowel control23.6%19.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table12.9%13.7%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine64.1%78.8%79.4%worse
Short-stay residents rehospitalized after admission11.0%20.6%22.6%better
Short-stay residents with an outpatient ER visit7.4%9.6%12.0%better
Long-stay hospitalizations per 1,000 resident days1.331.701.67better
Long-stay outpatient ER visits per 1,000 resident days0.961.361.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 618 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.5%U.S. median 51.5%
Got home and stayed home
9.2%U.S. median 10.7%
Went back to hospital
65.8%U.S. median 56.6%
Met the expected recovery
0.39U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 65.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 365 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 42% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.5%CMS range 55.1–62.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.2%CMS range 6.9–11.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge65.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge64.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge67.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.0%CMS range 3.4–7.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.301.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.55
RN hours/ resident / day
0.61
LPN hours/ resident / day
1.60
Aide hours/ resident / day
2.76
Total nurse hours/ resident / day
0.42
RN hoursweekends
46.6%
Total nursing turnover
47.5%
RN turnover

How full it usually is: this home is certified for 300 beds and averages 280.4 residents a day — about 93% occupied, or roughly 20 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.76 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.553 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.60 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.53 hrs/resident/day on weekends vs 2.86 on weekdays — 11% thinner on weekends. RN hours go from 0.61 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2024-11-07)
0
at the previous standard inspection (2022-08-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 14 most serious are shown; the remaining 30 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-05-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews during survey, the facility failed to ensure a resident's right to be free from physical abuse. This was evident for one (1) (Resident #1) of six (6) residents reviewed for abuse. Specifically, on 04/25/2026, between 8:24PM and 8:28PM (actual time) Certified Nurse Aide #1 is observed on facility video surveillance using an overbed table to restrict Resident #1 from getting out of their wheelchair to ambulate. Further review of the footage showed Certified Nurse Aide #1 hitting and pinching the resident on their left arm, then spitting at the resident as the resident attempted to move the table. This resulted in physical abuse to Resident #1 and Immediate Jeopardy to all 48 residents on the behavioral unit. The findings include:The Facility Abuse Prevention Program policy dated 11/14/2024 documented it is the policy of the facility that residents have the right to be free from abuse neglect, misappropriation of the resident's property and exploitation. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited beforedisputed · IDR2026-05-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during survey, the facility failed to ensure that two (2) of six (6) residents (Residents #7 and #1) received adequate supervision and interventions to prevent accidents. Specifically, 1) On 02/22/2026 Resident #7 had an unwitnessed fall sustaining a facial laceration requiring hospitalization and four staples to the resident's left temporal lobe and on 05/07/2026 had a fall and sustained bruising to the left side of their face and laceration to their left eye. Interventions to prevent falls were not developed and implemented following falls on 05/02/2026, 05/04/2026 and 05/05/2026. 2) Resident #1 had unwitnessed falls on 04/15/2026 and 04/21/2026, a witnessed fall on 04/24/2026, and another unwitnessed fall on 04/25/2026 where they sustained a right eyelid abrasion (cut) with bruising and swelling to their nose and right side of their face. This resulted in actual harm to Resident #7 and Resident #1 that was not Immediate Jeopardy.The findings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-09-10 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during an abbreviated survey (NY00372705/568716), the facility failed to ensure residents were free from medication errors for one (1) out of four (4) residents (Resident #4) reviewed for medication administration. Specifically, on 02/20/2025, Resident #4 was administered crushed extended-release Morphine by Licensed Practical Nurse #4 at 9:00 AM. At 10:15 AM, Resident #4 was found in their room in bed lethargic by Speech Language Pathologist #1. Resident #4 was assessed and noted to be lethargic with decreased respirations, wheezing, and pinpoint pupils. Resident #4 was administered Naloxone to reverse the effects of the crushed extended-release Morphine and returned to baseline shortly after. This resulted in actual harm to Resident #4 that was not Immediate Jeopardy. The findings are:The facility Narcotic Handling and Administration policy, initiated 01/2020, documented it is the policy of the facility to ensure that all nursing staff charged with administering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews conducted during the abbreviated (NY00347929) survey, the facility did not ensure a resident was free from physical abuse by a staff member. This was evident for 1 (Resident #1) of 3 residents sampled for abuse. Specifically, on 7/11/2024 between 1:48 AM to 1:49 AM, Certified Nursing Assistant #1 was seen on the facility surveillance video approaching Resident #1 from behind at the entrance of another resident's room. Certified Nursing Assistant #1 was seen hitting Resident #1 on the upper part of their left shoulder, which startled Resident #1. Resident #1 was seen turning and trying to push Certified Nursing Assistant #1 away. Certified Nursing Assistant #1 was seen shoving Resident #1 and they both start hitting each other. Resident #1 was seen bending over and Certified Nursing Assistant #1 continued to hit Resident #1 with a closed fist several times on the arm and mid-section. Certified Nurse Assistant #1 then pushed Resident #1 and Resident #1 fell to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fdisputed · IDR2026-05-18 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review conducted during survey, the facility failed to ensure procedures were developed and maintained to include screening and abuse prevention training of prospective staff. This was evident for five of five facility/agency staff (Certified Nurse Aides #1, #2, and #5, Licensed Practical Nurses #1 and #2) employee files reviewed. Specifically, there was no documented evidence that Certified Nurse Aides #1, #2, #5, and Licensed Practical Nurse #1 and #2 were screened or received training to competently address residents with behaviors and to prevent abuse.The findings are:The Facility assessment dated [DATE] documented a list of their outside contracts that did not include agency nursing staff.The facility policy and procedure titled Abuse, Neglect, Exploitation, and Misappropriation Prevention Program dated 11/14/2024 documented background checks were a part of abuse prevention. The policy did not document the procedure for screening and training prospective and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited beforedisputed · IDR2026-05-18 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review conducted during a survey, the facility assessment failed to adequately identify and indicate resource necessary to care for its residents. This was evident for seven (7) of 7 units during review of Administration. Specifically, the facility assessment did not include the resident population's behavioral health needs, necessary staff competencies and skill sets needed, the facility's structural needs, the use of third-party staffing agency, staffing needs for each individual unit, did not reflect changes to the nursing home leadership staff and resident assessments did not accurately reflect behaviors.The findings are:The Facility assessment dated [DATE] indicates the facility capacity of 300 residents split throughout seven (7) units. Out of an average daily census of 280 residents, the facility had 20 residents with behavioral health needs that included wandering, fall risk, and psychiatric needs. Services and care offered by the facility included fall prevention, mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fdisputed · IDR2026-05-18 · tag F0940 — failed to train staff — widespread
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review conducted during a survey, the facility did not ensure an effective training program was developed, implemented, and maintained for all new and existing staff consistent with their expected roles and based on a facility assessment. This was evident for five (5) (Certified Nurse Aide #1, #5, and #7, Licensed Practical Nurse #2, Registered Nurse #2) of five (5) staff sampled for education and training review. Specifically, 1) The Facility Assessment did not include a plan to ensure mandatory and ongoing in-service and competencies were provided to agency staff, including Certified Nurse Aides #1, #5, and #7, and 2) there was no documented evidence of effective training developed for facility staff Registered Nurse #1 and Licensed Practical Nurse #2 to ensure competence in abuse prevention, behavior management, and dementia management.The findings are:The Facility assessment dated [DATE] documented the facility admitted residents with psychiatric and mood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Edisputed · IDR2026-05-18 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review conducted during a survey, the facility did not ensure all alleged violations involving abuse, including injuries of unknown origin, were reported immediately to the State Survey Agency and that reports submitted were accurate with all significant details. This was evident for four (4) Residents #3, # 4,#6, and #7) of six (6) residents reviewed for abuse reporting. Specifically, 1) the facility received an alleged incident of abuse that occurred on 04/10/2026 involving Resident #3, from a visitor. The facility submitted a report which documented a police report having been filed. During the onsite investigation, the facility Incident Investigation dated 04/10/2026 was reviewed and contained a Police Report filed on the morning on 04/10/2026, at 7:26 AM, while facility incident report documented Resident #3's incident occurred on 04/10/2026 between 4:00 PM and 4:30 PM, 2) Resident #7 had an unwitnessed fall on 2/22/2026 and was found on the floor with a head…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Edisputed · IDR2026-05-18 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review conducted during a survey, the facility did not ensure allegations of abuse, neglect, exploitation, or mistreatment, including injuries of unknown source were thoroughly investigated for three (3) (Residents #1, # 4, and #6) of seven (7) sampled residents. Specifically, 1) the facility's investigation into staff-to-resident abuse involving Resident #1 and Certified Nurse Aide #1 did not identify failures leading up to the abuse 2) Resident #4 sustained a left distal impact fracture on 02/2026. There was no documented evidence that the facility investigated Resident #4's fracture of unknown origin. 3) Resident #4 and Resident #6, both cognitively impaired and unable to consent, were found in bed together on 02/11/2026 and the facility did not conduct an investigation or report the incident to the New York State Department of Health. The findings are:1) Resident #1 was admitted to the facility on [DATE] with diagnoses of vascular dementia with agitation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-18 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review conducted during the survey, the facility did not ensure sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and maintain the well-being of each resident. This was evident for one (1) (Westminster Unit) of seven (7) units. Specifically, 1) the Facility Assessment did not adequately reflect characteristics of the Westminster Unit adequately to determine the level of staff needed to care for the acuity and needs of its residents 2) lack of competent and skilled nursing staff and 3) a pattern of falls for Resident #1 and Resident #7 resulting in harm. The unit was staffed with two (2) certified nurse aides to care for up to 50 residents on the night shift.The findings are:The facility policy titled Staffing Sufficient Competent Nursing dated 10/07/2025 documented staffing numbers and the skill requirements of direct care staff are determined by the needs of the residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Edisputed · IDR2026-05-18 · tag F0740 — failed to provide behavioral / mental-health care — pattern
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during survey, the facility failed to ensure each resident received the necessary behavioral health care services to attain or maintain the highest practicable physical, mental and psychosocial well-being, in accordance with the comprehensive assessment and plan of care for four) (Resident's #1, #2, #4, and #6) of six residents reviewed for behavioral health. Specifically, 1) there was no documented evidence agency staff were oriented to behavior management or that a care plan was developed and implemented to address Resident #1's behaviors prior to an incident of agency staff to resident abuse on 04/25/2026; 2) Resident #2's care plan was not developed or individualized and agency staff were not trained to address the resident's agitation and verbal abuse; 3) Resident #4's care plan was not revised to address adequate supervision and interventions following an incident of inappropriate sexual contact with Resident #6 on 02/11/2026, and 4) Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Edisputed · IDR2026-05-18 · tag F0841 — pattern
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review conducted during a survey, the facility did not ensure the medical director was responsible for coordinating the medical care of one (1) (Westminster Unit) of seven (7) units. Specifically, the Medical Director was not involved in the facility assessment, quality assurance committee meetings, and did not oversee the development of facility policies and procedures to prevent abuse. The findings are:The facility policy titled Physician Services dated 10/09/2025 documented the medical care of each resident was supervised by a licensed physician. The Medical Directo identifies attending physician qualifications and responsibilities, based on clinical and regulatory requirements and the recommendations of relevant professional associations. Please refer to F600, F604, F838, F689, and F740. There was no documented evidence the Medical Director reviewed the Facility assessment dated [DATE]. Nurse Practitioner #1 was interviewed on 05/11/2026 at 11:19 AM and stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-18 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility did not ensure the resident's right to be free from physical restraints imposed for purposes of discipline or convenience. This was evident for one (Resident #1) of seven residents reviewed for abuse. Specifically, video surveillance dated 04/25/2026 showed Certified Nurse Aide #1 use an overbed table to prevent Resident #1 from getting up out of their wheelchair without documented evidence of restraint assessment or physician orders for such use.The findings are:The facility policy titled Physical Restraint Use dated 11/14/2024 documented restraints shall only be used to treat the resident's medical symptom(s) and never for the prevention of falls. Resident # 1 was admitted to the facility on [DATE] with diagnoses of vascular dementia with agitation and depression. The Minimum Data Set 3.0 (an assessment tool) dated 4/19/2026 documented Resident #1 was severely cognitively impaired, and required moderate assistance from staff for toileting, bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited beforedisputed · IDR2026-05-18 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews during an abbreviated survey, the facility did not ensure residents diagnosed with dementia received the appropriate treatment and services for 1 (Residents #1) of 6 residents reviewed for dementia. Specifically, Resident #1's dementia care plan was not developed and implemented until 04/25/2026, after a staff-to-resident abuse involving Resident #1 and Certified Nurse Aide #1.The findings are:The facility's dementia policy dated 10/07/2025 documented the facility will strive to optimize familiarity through consistent staff-resident assignments and individualized care plans developed by the interdisciplinary team. Resident #1 was admitted to the facility on [DATE] with diagnoses of vascular dementia (disease caused by decreased blood flow to the brain leading to cognitive impairments that affects daily functioning) with agitation and metabolic encephalopathy (a change in how the brain works due to an underlying condition leading to confusion/memory loss).The Hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · Ecited before2025-12-11 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during an abbreviated survey (2619941), the facility did not ensure that the resident received treatment and care in accordance with professional standards of practice for one (1) of four (4) residents reviewed. Specifically, Resident #1 who had moderate cognitive impairment and a history of constipation was triggered on the facility bowel list report in June, July, and August 2025 for no bowel movement. The facility bowel protocol was not initiated for the resident. Prior to discharge on [DATE] the resident received a dose of Milk of Magnesia on 08/08/2025 with no documented evidence of the effectiveness of the Milk of Magnesia. Subsequently Resident # 1 was admitted to the hospital on [DATE] after discharge and was found to have large amounts of stool seen in the rectum with rectal mural thickening on Computed Tomography of the abdomen.The Findings are: The facility's undated Treat in Place Guidelines for Constipation and Bowel Protocol documented the following Symptoms…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during an abbreviated survey (2619941), the facility did not ensure a resident right to voice a grievance, and to make prompt efforts to resolve grievances the resident may have for 1 out of 3 residents (Resident #1) reviewed for grievances. Specifically, Resident #1's representative informed the Patient Relations Concierge #1 that Resident #1 had several items that went missing from their room. Resident # 1's representative stated that they did not receive any follow-up from the facility regarding the missing items and no grievance was completed by the facility. The findings are: The facility Grievance/Concerns policy dated 02/14/2023 documented the residents and their representatives have the right to file grievances, either orally or in writing, to the facility staff or to the agency designated to hear grievances. The administrator and staff will make prompt efforts to resolve grievances to the satisfaction of the resident and/or representative. Any resident, family…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during an abbreviated survey (2619941), the facility did not ensure all relevant resident information necessary to meet the resident's needs was conveyed to avoid risk of complications at time of discharge to the home for 1 (Resident #1) of 3 residents reviewed for discharge planning. Specifically, Resident #1 was scheduled to be discharged from the facility on 08/09/2025 with home care services. Resident #1's home care services were delayed due to the late submission of necessary information to the home care agency. Resident #1's home care services was not initiated until 08/14/2025. The findings are:The facility Discharge/Summary and Plan dated 01/27/2025 documented when a resident's discharge is anticipated, a discharge summary and post discharge plan is developed to assist the resident with discharge. The post-discharge plan is developed by the care planning/interdisciplinary team with the assistance of the resident and their representative. Residents who are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during an abbreviated survey (2619941) the facility did not ensure a comprehensive care plan was developed and implemented to maintain the resident's highest practicable physical, mental, and psychosocial well-being for one (1) of four (4) residents (Resident # 1) reviewed for constipation. Specifically, Resident # 1 was admitted to the facility on [DATE] and had a diagnosis of constipation with no care plan in place to address the constipation until 6/15/2025. On 8/9/2025, Resident # 1, was discharged from the facility and admitted to the hospital on [DATE] with a diagnosis of severe sepsis. Review of the Facility Care Plan Policy last revised March 2022 documented that Resident Care Plans are developed according to the timeframes and criteria established by S483.21.The facility's undated Treat in Place Guidelines for Constipation and Bowel Protocol documented Symptoms and Interventions: -if no bowel movement for six shifts, give 30 ml, sorbitol by mouth for one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during an abbreviated survey (2615374), the facility did not ensure that services being provided meet professional standards of quality in clinical practice for 1 out of 3 residents (Resident #8) reviewed for quality of care/treatment. Specifically, Resident #8 who had a history of stroke was noted to have a sudden onset of slurred speech by Licensed Practical Nurse #6 on 12/07/2024. Nurse Practitioner #3 was informed by Registered Nurse #1 of Resident #8's slurred speech and instructed the staff to place the resident back to bed for rest. Resident #8's slurred speech continued and was reported to Nurse Practitioner #3 and they ordered to treat the resident with intravenous fluids and obtain a speech evaluation done. Resident #8 continued with slurred speech and weakness on 12/07/2025 and was not transferred to the hospital for evaluation until 12/08/2025, after their representative demanded their transfer to rule out a stroke. Resident #8 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during an abbreviated survey (2619941), the facility did not ensure the physician reviewed the resident's total program of care, including treatments at each visit for 2 out of 3 residents (Resident #1 and #10) reviewed for follow up consultation visits. Specifically, (1) Resident #1 who was admitted to the facility status post a right hip fracture had a follow up Orthopedic consultation visit on 06/12/2025. The consultation report documented Resident #1 was to be scheduled for a follow up visit in six weeks. Resident #1 was discharged home on [DATE] without getting the Orthopedic consultation. There was no documented evidence of a Physicians order for the six week follow up visit that needed to be scheduled by the facility for Resident #. The resident was discharged home from the facility on 08/09/2025 and instructed to follow up post discharge with the Orthopedic.(2) Resident #10 was admitted to the facility status post a left hip fracture and had an Orthopedic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during an abbreviated survey (NY00385588/568719, NY00373004/568714) the facility did not ensure that the comprehensive care plan was updated and revised for 2 out of 4 residents (Resident #1, Resident #3)) reviewed for falls. Specifically, (1) Resident #1 had a fall from the Hoyer lift while being transferred by Certified Nurse Aide #1 and Certified Nurse Aide #2 on 07/02/2025. Review of Resident #1's fall risk care plan revealed it was not updated to reflect the actual fall. (2) On 03/10/2024, Resident #3 had an unwitnessed fall in their room and sustained laceration to their left eyebrow. Review of Resident #3's care plans revealed their risk for fall care plan was not updated with the actual fall that occurred on 03/10/2024.The findings are:The facility Fall Prevention protocol policy created 08/20/2018 documented a goal of the facility is to provide a safe and healthful environment for residents, visitors and employees. A comprehensive approach to safety, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during an abbreviated survey (NY00385588), the facility did not ensure the resident environment remained as free of accident hazards as is possible; and that each resident received adequate supervision to prevent accidents for 1 of 3 residents (Resident #1) reviewed for falls and supervision. Specifically, on 07/02/2025 Resident #1 who was dependent for transfers fell out of the mechanical lift while being transferred by Certified Nurse Aide #2. Resident #1 fell striking their head on the leg of the mechanical lift. Certified Nurse Aide #1 was in the room with their back turned getting the Resident #1's chair closer to the bed for transfer.The findings are:The facility Fall Prevention protocol policy created 08/20/2018 documented a goal of the facility is to provide a safe and healthful environment for residents, visitors and employees. A comprehensive approach to safety, which considers the hazards identified in the environment and individual resident risk factors and then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview conducted during the recertification and abbreviated surveys (NY00338981) from 10/31/24 to 11/07/24, the facility did not ensure the residents' environment remained as free of accidents hazards as possible for 2 (Residents #631 and #226) of 10 residents reviewed for accidents. Specifically, 1) Resident #631 had a physician order for a pureed diet with nectar thick liquids, and was able to consume thin liquids and a cookie while in a supervised area, and required oral suctioning to clear their throat. 2) Resident #226 had an electric air mattress overlay, on top of their mattress, that was not inspected by the maintenance department for safety until after the start of survey. The findings are: 1) Resident #631 was admitted on [DATE] with diagnoses including chronic obstructive pulmonary disease, dementia, and dysphagia (difficulty swallowing). The Minimum Data Set (an assessment tool) dated 3/8/24 documented the resident had impaired cognition, required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews conducted during the recertification survey from 10/31/24 to 11/07/24, the facility did not ensure that they treated each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, recognizing each resident's individuality for one (Resident #66) of two residents reviewed for dignity. Specifically, Resident #66's room was located on the first floor and looked out to the staff parking lot. The window had a broken screen and a broken window shade that was fully up and could not be pulled down to provide the resident with privacy. The findings are: The facility policy titled Window safety Policy dated 7/20/21 and revised on 06/2023 documented that is the facility policy that all facility windows be maintained in a safe and functional order, and the windows will be provided with blinds and insect screens. If a blind or screen needs repair, the facility will utilize and third-party vendor to repair/replace blind or screen. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews conducted during the recertification survey from 10/31/24 to 11/07/24, the facility did not ensure that each resident who was unable to carry out activities of daily living (ADL) received the necessary care and services to maintain good personal hygiene for one (Resident #226) of six residents reviewed for Activities of a Daily Living. Specifically, Resident #226 required total assistance with Activities of a Daily Living cares by facility staff, did not receive Activities of a Daily Living cares on multiple shifts, according to the October 2024 Certified Nurse Aide documentation. A private duty aide stated they provided all the cares for the resident 8 hours a day, 7 days a week. The findings are: The Private Duty/Companion Education Guidelines for Facility Entry, Exit and Visit documented that private duty/companions are not permitted to provide resident care at any time during their visit. Resident #226 was admitted with diagnoses including but not limited to dementia, Parkinson's disease, and seizures/epilepsy. The 10/05/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews conducted during the recertification and abbreviated (NY00349833) surveys from 10/31/24 to 11/7/24, the facility did not ensure a resident who was fed by enteral means (delivery of nutrients through a feeding tube directly into the stomach) received the appropriate treatment and services to prevent complications for 1 of 1 resident (Resident #182) reviewed for tube feeding. Specifically, the facility did not have the physician prescribed gastrostomy tube size available. The findings are: The facility November 2018 policy titled Changing a Percutaneous Endoscopic Gastrostomy Tube, documented assemble equipment and supplies needed, and gastrostomy tube (size ordered by physician). Resident #182 was admitted with diagnoses which included aphasia, respiratory failure, and gastrostomy status. The 6/7/24 Quarterly Minimum Data Set (resident assessment) documented Resident # 182 had severely impaired cognition, and received feeding via a feeding tube 51% or more. The Physician's Dietary Orders documented 3/27/24 NPO (nothing by mouth). 4/6/24 Enteral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-07 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during the recertification and abbreviated surveys (NY00351352) from 10/31/24- 11/7/24, the facility did not ensure that sufficient nursing staff was consistently provided to meet the needs of residents on all shifts. Specifically, 1) Multiple residents reported during interviews and the Resident Council Group meeting that the facility was short staffed at times, 2) Several nursing staff members reported lack of sufficient staffing to provide care to the residents, and 3) a review of the actual staffing sheets from 10/1/24 to 10/31/24 showed that on multiple occasions the facility was below the minimum levels documented on the Facility Assessment. Findings include: The Payroll Base Journal, Quarter 1 2024 (October 1 - December 31), documented a one star staffing rating and excessively low weekend staffing. The facility staffing sheets from 10/1/24-10/31/24 and the Facility Assessment, for residents to direct care nursing staff ratios, documented the facility was understaffed 19 days of 31 days covering various shifts as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview conducted during a recertification survey from 10/31/24-11/7/21, the facility did not ensure drugs and biologicals were maintained in accordance with currently accepted professional standards, labeling and the expiration date. Specifically, expired medications were found in the medication cart on one of five units (Westminister Unit) and unlabeled medication was found in the medication storage refrigerator on one of four units ([NAME] Unit) observed for medication storage. The findings are: During observation on 11/6/24 at 4:50 pm of the medication storage room refrigerator #3 on the [NAME] Unit, two boxes of Ascor were found in a plastic bag. The two boxes of Ascor and the plastic bag did not contain a resident name and pharmacy label. There was one bag containing three boxes of Ascor that had the resident name and pharmacy label. During an interview on 11/6/24 at 4:50 pm Licensed Practical Charge Nurse #16 stated all Ascor was ordered for the same resident and should be in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews conducted during the recertification survey from 10/31/24 to 11/7/24, the facility did not ensure storage of food in accordance with professional standards for food service safety for 1 of 1 kitchen (the main kitchen) reviewed. Specifically, the kitchen walk-in freezer insulation door seals were not attaching properly causing formation of ice on the freezer's floor, the freezer's door, and plastic curtain inside the freezer. Finding include: The facility policy Walk-in freezer/refrigerator dated 8/21/20 documented proper maintenance of the walk-in freezer is crucial for food safety, energy efficiency, and the longevity of the facility's equipment. Daily maintenance tasks included but not limited for door seal inspection to ensure door seals and gaskets are functioning properly. Monthly Maintenance Tasks included insulation inspection to check insulation and make necessary repairs. During an initial tour of the kitchen on 10/31/24 at 9:53 AM, conducted with Food Service Director, the walk-in freezer was observed with ice accumulation on inside…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview during the recertification and abbreviated surveys (NY00346322), the facility did not ensure the right to receive services with reasonable accommodation of needs and preferences for 1 of 2 residents (Resident #212) reviewed for choices. Specifically, Resident #212 requested to use an electric wheelchair while at facility and was not assessed for ability to use an electric wheelchair. The findings are: Resident #212 had diagnoses including to Heart Failure, Arthritis, and Anxiety. The 9/16/24 Annual Minimum Data Set assessment documented Resident #212 was cognitively intact and required assistance with most activities of daily living. Resident has used a manual wheelchair and was dependent upon staff to be wheeled in the wheelchair. The facility Motorized Wheelchair Policy, dated 8/6/2019, documented motorized wheelchairs are designed for people who lack the motor function or cardiovascular strength to operate a manual wheelchair. This includes people with mobility issues. It is important to assess the resident's ability to utilize…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during the Recertification survey 10/31/24- 11/7/24 and abbreviated survey (NY00338981) the facility did not ensure residents received treatment and care in accordance with professional standards of quality for 1 of 4 (Resident # 631) residents reviewed for accidents. Specifically, for Resident # 631 there was no documented evidence of a Registered Nurse assessment of breath sounds or pulse oximetry after a resident received a food not on their diet plan and began coughing requiring oral suctioning. The findings are: Resident #631 was admitted with diagnoses of chronic obstructive pulmonary disease, dementia, and dysphagia. The Minimum Data Set (an assessment tool) dated 3/8/24 documented the resident had impaired cognition, required supervision for eating and was totally dependent on staff for activities of daily living. The Speech Pathologist assessment dated [DATE] documented the resident exhibited mild prolonged mastication, holding of food and frequent throat clearing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-07 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the abbreviated (NY00347929) survey from 7/23/2024 to 7/24/2024, the facility did not ensure the resident's right to be informed in advance, by the physician or other practitioner or professional, of the risks and benefits of proposed care, of treatment and treatment alternatives or treatment options and to choose the alternative or option they prefer. This was evident for 1 (Resident #1) of 3 total sampled residents. Specifically, a mood stabilizer medication, Depakote, was ordered and administered to Resident #1 without the resident's Designated Representative being informed in advance of the risks and benefits of the medication and alternative treatment options. The findings are: The facility policy titled Family Notification dated 9/20/2021 documented family will be notified regarding resident changes and next steps. Progress notes regarding clinical changes should also include which familial contact was spoken to. Change in medication is an example of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during the abbreviated (NY00347929) survey the facility did not ensure the resident right to a clean, comfortable, and homelike environment. This was evident for 1 ([NAME] Unit) of 7 resident units. Specifically, a strong pervasive odor of urine was observed throughout the [NAME] Unit including in resident rooms. The findings are: The facility policy titled Carpet Cleaning and Operating the Speed-Ex Carpet Machine dated 7/22/2022 documented carpets located throughout the facility are shampooed weekly and spot-cleaned as needed. If the area is too soiled, full cleaning will be instituted. On 07/23/2024 at 11:29 AM and 07/24/2024 at 2:13 PM, the [NAME] Unit was observed to have a strong pervasive odor of urine throughout the unit and in resident rooms. The locked unit had double doors requiring a code to enter. The odor was noticeable and intense as the doors to the unit were opened. Approximately 20 residents were stationed at a lounge area in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during an abbreviated survey (NY00347929), the facility did not ensure that the Comprehensive Care Plans (CCP) were reviewed and revised in a timely manner. This was evident for 1 of 4 residents (Resident #2) reviewed for behaviors. Specifically, Resident #2's At Risk for Fall Comprehensive Care Plan (CCP) was not updated after a fall incident on 04/02/2024. The findings are: The Facility Polity titled Care Plans, Comprehensive Person-Centered dated March 2022 documented that a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. Assessments of residents are ongoing and care plans are revised as information about the residents and the residents' conditions change. Resident #2 had diagnoses that included Chronic Obstructive Pulmonary Disease, Abnormalities with Gait and Mobility, Bipolar Disorder, and Alzheimer's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-07 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the abbreviated (NY00347929) survey from 7/23/2024 to 7/24/2024, the facility did not ensure a resident who was diagnosed with dementia, receives the appropriate treatment and services to attain or maintain their highest practicable physical, mental, and psychosocial well-being. This was evident for 1 (Resident #1) of 4 residents reviewed for behaviors. Specifically, Resident #1's Comprehensive Care Plan related to dementia care was not reviewed and revised to address the resident's increasing dementia-related behaviors. The findings are: The facility policy titled Dementia - Clinical Protocol dated 11/2018 documented the interdisciplinary team will maximize the resident-centered care plan for remaining function and quality of life. The interdisciplinary team will review changing needs as they arise. The facility policy titled Behavioral Assessment, Intervention and Monitoring dated 3/2019 documented the facility will provide and residents will receive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-07 · tag F0838 — failed to assess facility resources and resident needs — isolated
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during the abbreviated (NY00347929) survey from 7/23/2024 to 7/24/2024, the facility did not ensure a facility-wide assessment was conducted to determine what resources are necessary to care for its residents competently. This was evident for 1 ([NAME] Unit) of 7 resident units. Specifically, the Facility Assessment did not identify the [NAME] Unit as a specialized dementia unit and did not identify the staffing assignment necessary to care for residents during day-to-day operation. The findings are: The facility policy titled Facility assessment dated 10/2018 documented the Facility Assessment is intended to help determine budget, staffing, training, equipment, and supplies needed. The Facility assessment dated [DATE] documented common resident diagnoses included impaired cognition, Alzheimer's disease, and non-Alzheimer's dementia. The facility uses basic par levels for each residential unit as a standard measure: Licensed Nurses = 10, Nurses' Aides…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-18 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews during an abbreviated survey (NY00301968, NY00314825), the facility did not ensure that Certified Nursing Assistant (CNA) performance reviews were completed at least once every 12 months for seven (CNA's # 4,5,6,7,8,9 and 10) of nine CNA's reviewed. The findings are: A facility policy titled 'In-Service Training, Nurse Aide' dated 5/19/23 documented that the facility completes a performance review of nurse aides at least every 12 months. In-service training is based on the outcome of the annual performance reviews. The facility was unable to provide documented evidence that the CNA's (CNA #'s 4,5,6,7,8,9, and 10) had performance reviews completed at least once every 12 months. A facility document titled 'Copy of CNA's + Hire Dates' documented CNA #'s 4,5,6,7,8,9, and 10 have been employed by the facility for greater than one year. During an interview conducted with the Director of Nursing (DON) on 8/30/23 at 3:20 PM, the DON stated that the facility does not perform annual performance evaluations on their CNA's. During an interview conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-02-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review conducted during a recertification survey, the facility did not ensure that proper hand hygiene to prevent cross contamination and the spread of infection was followed during a lunch meal observation on 1 of 5 facility units ([NAME] Unit) for residents #140, #149, #257 and #260. Additionally, proper hand hygiene was not followed during a wound care treatment for 1 of 5 residents (#261) reviewed for pressure ulcers. The findings are: 1) During a dining observation on 2/8/19 at 12:30 PM a Certified Nursing Assistant (CNA #8) picked up a piece of paper from the floor in the dining room and proceeded to feed Resident #149 without first washing her hands. During a dining observation on 2/8/19 at 12:35 PM the following was observed: 1) CNA #9 touched the arm of resident #257, then proceeded to feed resident #140. 2) CNA #9 lifted the arm of resident #257 placing a blanket under her arm and then continued to feed resident #140. 3) CNA #9 then opened a container of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-13 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review conducted during the most recent recertification survey, the facility did not ensure that advance directives would be implemented according to residents' wishes. This was evident for 3 of 5 residents reviewed for advanced directives who had Do Not Resuscitate (DNR) orders (Residents #271, 183 and 224). The findings are: According to the facility's policy on Advanced Directives, if a resident does not want cardiopulmonary resuscitation (CPR) or has an order indicating do not resuscitate (DNR), a yellow dot will be placed on the wrist band (identification band) and on the spine of the chart to indicate the resident's wishes not to be resuscitated. Observations revealed that this policy was not implemented for the following residents: 1. Resident #271 is an [AGE] year old male who was admitted to the facility on [DATE] with a diagnosis of Dementia. An advanced directive was formulated for the resident on [DATE], which stated that the resident did not want to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-13 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews conducted during the Recertification Survey, the facility did not ensure that a significant change Minimum Data Set (MDS) Assessment (a tool to assess a resident's care needs) was completed within the 14 day requirement. This was evident for a resident with two Stage 3 pressure ulcers (Resident #224). The findings are: Resident #224 was admitted to the facility on [DATE] with a diagnosis of Non Alzheimers Dementia. A Significant Change MDS assessment dated [DATE] indicated the resident had a stage 3 pressure ulcer which was not present on admission. The wound notes were reviewed and indicated the following: 11/27/18 stage 3 pressure ulcer on the left buttock, 2cm x 4cm x 0cm. 12/4/18 stage 3 pressure ulcer on the left buttock, 1cm x 1cm x 2.5cm. 12/10/18 stage 3 pressure ulcer on the left buttock, 2cm x 1.5cm x 0.2cm and stage 3 on the right sacrum, 1.5cm x 1.5cm x 0cm. 12/17/18 stage 3 on the left buttock, 2cm x 1cm x 0.1cm, stage 3 on the right sacrum, 1cm x 8cm x 0.1cm.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-02-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #141 was admitted to the facility on [DATE] with diagnoses including Dementia with Behavioral Disturbance, Osteoarthritis and Major Depressive Disorder. The Quarterly Minimum Data Set (MDS; a resident assessment and screening tool) dated 12/20/18 indicated that the resident had a Brief Interview for Mental Status (BIMS) score of 01 out of 15 which suggested severe cognitive impairment with daily decision making; required extensive assist of one person with transferring, walking in the room and corridor, and locomotion on and off the unit. The mobility device used was a wheelchair. The MDS also documented that the resident felt down, depressed or hopeless, had little interest or pleasure doing things and felt tired or having little energy for 2-6 days. The resident also had difficulty concentrating. There were no behavioral issues documented. Multiple observations were made during the survey, and the following was observed. Resident #141 was observed on 2/5/19 at 11:45 AM-12:15 PM. She was awake,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-13 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review conducted during the most recent recertification survey, the facility did not ensure that the necessary care was provided to prevent complications related to hemodialysis for one resident reviewed for dialysis (Resident#128). Specifically, 1) daily assessment of the dialysis access for a bruit and a thrill to ensure adequate blood flow was not being done; and 2) the resident's care did not routinely include pre and post dialysis assessments. The findings are: Resident #128 is a [AGE] year-old male with diagnoses including Sickle Cell Anemia, Hypertension, Cerebrovascular Disease, and End Stage Renal Disease requiring hemodialysis two days weekly on Mondays and Fridays. A review of the current plan of care for dialysis in effect in February 2019 included a goal for the resident to tolerate dialysis with no complications. Good AVF (arteriovenus fistula) care will help maintain the patency (open and unobstructed) of the vascular access. Patency can be assessed by feeling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-13 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during the recent recertification survey, the facility did not ensure that the pharmacy consultant's recommendation was implemented. Specifically the consultant pharmacist recommended that parameters be included for blood sugar levels that would indicate the need to call the physician. This was evident for one of five residents reviewed for unnecessary medications (Resident #12) The findings are: Resident # 12 was admitted to the facility on [DATE]. Current diagnoses included Chronic Obstructive Pulmonary Disease (COPD), Hypertension, , Hyperlipidemia, Anxiety and Diabetes Mellitus. The Minimum Data Set (an assessment tool) annual assessment dated [DATE] was reviewed. Medications received included insulin injections on all 7 days of the assessment period. The monthly medication regimen review completed by the consultant pharmacist for the month of November included the following recommendation, Resident has an order for fingerstick without insulin coverage. Please clarify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-13 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 483.90(d)(2) Maintain all mechanical, electrical, and patient care equipment in safe operating condition. Based on observation, interview and documentation review, the facility did not ensure that all mechanical equipment was maintained in safe operating condition. Reference is made to diesel exhaust odors noted on the Berkshire unit (2nd floor, and Stairwell # 4) originating from one of two boilers (boiler no. 1) located in the basement of that building. The findings are: On 2/13/2019 at 9:45 AM during the recertification survey, a tour of the 2nd floor of the Berkshire nursing unit was conducted. At that time, an odor of diesel exhaust was noted in the corridor between resident rooms B217, B219 and B221 and stairwell #4. The Berkshire unit and basement had been toured between 9:00 AM - 12:00 PM on 2/8/19 and there had been no diesel exhaust odors noted at that time. In an interview at 9:45 AM on 2/13/19, The Director of Building Services stated that the boiler room was located directly under the Berskshire…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$46,079 in federal fines across 1 penalty.

  • $46,079 — penalty dated 2024-08-07

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CARERITE CENTERS — 34 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.6-1.6 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 1 of 52.2-1.2 vs chain
Quality measures 5 of 54.8+0.2 vs chain
The other 33 homes this chain runs (chain average 3.6★, per CMS)
1 of 5Bethany Center For Rehabilitation And Healing LLCNashville, TN 1 of 5Quality Center For Rehabilitation And Healing LLCLebanon, TN 2 of 5Nashville Center For Rehabilitation And Healing LlNashville, TN 2 of 5Sans Souci Rehabilitation And Nursing CenterYonkers, NY 2 of 5The Grove At Valhalla Rehab And Nursing CenterValhalla, NY 2 of 5Waters Edge at Port Jefferson for Rehabilitation aPort Jefferson, NY 3 of 5Coral Reef Subacute Care Center LLCMiami, FL 3 of 5Encore At Boca Raton Rehabilitation And Nursing CeBoca Raton, FL 3 of 5Glengariff Health Care CenterGlen Cove, NY 3 of 5Green Hills Center For Rehabilitation And HealingNashville, TN 3 of 5Pearl At Fort Lauderdale Rehabilitation And NursinFort Lauderdale, FL 3 of 5Savoy At Fort Lauderdale Rehabilitation And NursinFort Lauderdale, FL 3 of 5The Emerald Peek Rehabilitation And Nursing CenterPeekskill, NY 3 of 5The Grand Pavilion For Rehab & Nursing at RockvillRockville Centre, NY 3 of 5The Willows At Ramapo Rehab And Nursing CenterSuffern, NY 3 of 5Trevecca Center For Rehabilitation And Healing LLCNashville, TN 4 of 5Chatham Hills Subacute Care CenterChatham, NJ 4 of 5Creekside Center For Rehabilitation And HealingMadison, TN 4 of 5Gallatin Center For Rehabilitation And HealingGallatin, TN 4 of 5Legacy At Boca Raton Rehabilitation And Nursing CeBoca Raton, FL 4 of 5Manchester Center For Rehabilitation And Healing LManchester, TN 4 of 5St James Rehabilitation & Healthcare CenterSt James, NY 5 of 5Cortlandt HealthcareCortlandt Manor, NY 5 of 5Lebanon Center For Rehabilitation And Healing, LLCLebanon, TN 5 of 5Luxor Nursing & Rehabilitation at Mills PondSt James, NY 5 of 5Palmetto Subacute Care CenterMiami, FL 5 of 5Sayville Nursing And Rehabilitation CenterSayville, NY 5 of 5The Chateau At Brooklyn Rehabilitation and NursingBrooklyn, NY 5 of 5The Enclave At Rye Rehab And Nursing CtrPort Chester, NY 5 of 5The Hamlet Rehabilitation and Healthcare Center atNesconset, NY 5 of 5The Monarch at Brooklyn Rehabilitation and NursingBrooklyn, NY 5 of 5The Phoenix Rehabilitation and Nursing CenterBrooklyn, NY 5 of 5The RiversideNew York, NY

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
EINHORN, SHARONIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY43%since 01/10/2017
FRIEDMAN, DEVORAHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER43%since 01/10/2017
ABOLAHRARI, SABAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
CAPOWSKI, KIRAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/20/2016
KIPROVSKI, IGORIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/03/2025

CMS files one row per role, so the 11 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$46.7M
Net patient revenuemost recent cost report
+7.8%
Operating marginrevenue minus expenses
$5.5M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 18%Other / private 17%

This home reported $5.5M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$432per resident / day
operating cost
$13,146per month
≈ monthly operating cost
$469per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.

Typical monthly cost in New York
$15,528/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$7,110/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335261. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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