Arbors At Delaware
2270 Warrensburg Road, Delaware, OH 43015 · For profit - Corporation · 99 certified beds · (740) 369-9614 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0608) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (63%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.2% | 5.3% | 15.4% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 2.6% | 6.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.3% | 0.4% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.7% | 30.1% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.5% | 3.2% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 5.6% | 6.1% | 16.1% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 32.3% | 25.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 90.9% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.8% | 3.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 27.3% | 21.4% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.3% | 8.8% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 2.7% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 85.5% | 75.6% | 79.4% | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
40.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 33 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.12 therapist hours per resident per day in 2026Q1 — more than 8% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 44% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 40.5%CMS range 27.7–55.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.7%CMS range 7.8–16.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.92 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 88.2 residents a day — about 89% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.18 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.69 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.76 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.70 hrs/resident/day on weekends vs 3.38 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.84 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 63% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
62 citations, most serious first. The 11 most serious are shown; the remaining 51 are one tap away and print in full.
- Actual harm · G2025-11-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of a Self-Reported Incident (SRI), review of facility video, staff and resident interview, and facility policy review, the facility failed to ensure Resident #10 was free from abuse from Resident #20. This resulted in Actual Harm on 10/18/25 at 2:34 P.M. when Resident #20 walked up to Resident #10 in the hallway. Resident #20 pushed Resident #10, resulting in Resident #10 suffering nondisplaced fractures of the left superior and inferior pubic rami. This affected one, (Resident #10) of three residents reviewed for abuse. The facility census was 90. Findings Include: Review of the medical record for Resident #10 revealed an admission date of 08/27/25. Diagnoses included vascular dementia with behavior problems, encephalopathy, cerebrovascular accident (CVA), Type II Diabetes and depression. She resided in the secured memory care unit. Review of Resident #10's admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #10 was severely cognitively impaired and required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-02 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews and policy review, the facility failed to ensure safe and sanitary storage of food items. The facility also failed to ensure proper hand hygiene during food service. This had the potential to affect all facility residents except two residents (#24 and #80) who the facility identified to be NPO (had no oral intake). The facility census was 90. Findings include:1. Observations and interviews on 01/20/26 from 9:15 A.M. to 9:25 A.M. with Kitchen Manager #205, District Manager #206, and Regional Dietician #207 revealed two loose bags of cauliflower, a loose bag of mixed vegetables, two loose bags of bread sticks, one loose bag of fries, one loose package of cinnamon rolls and one loose package of breakfast pastries were left undated. A bag of corn was opened and undated and a bag of fries were undated. Several of the bags had chunks of ice stuck to them in the freezer and no thermometer was found in the freezer. In the refrigerator, there was an unlabeled green lunch bag that had two bottles of soda and ice packs. A second plastic grocery bag was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-02 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, record review, review of facility audits, and review of facility policy, the facility failed to ensure resident room temperatures were maintained at a comfortable level above at least 71 degrees Fahrenheit (F). This affected five Residents (#18, #60, #71, #74, and #102). Additionally, the facility failed to maintain a clean environment of common area furniture in the memory care unit affecting 19 Residents (#11, #15, #28, #29, #32, #40, #45, #47, #48, #50, #56, #60, #66, #69, #71, #72, #79, #82, and #83) who resided in memory care. Facility census was 90. Findings include: 1. a. Review of temperatures for the past several months revealed temperatures had been taken several times each week. The most recent temperature included from 01/03/26 to 01/10/26 which showed six days at 71.0 degrees Fahrenheit (F) one day at 72.0 degrees and one day at 70 degrees. There were no further records of temperature checks from 01/11/26 through 01/21/26. Interview on 01/21/26 at 12:00 P.M. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-02 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, review of activities calendars, and policy review, the facility failed to ensure a variety of activities of interest were planned throughout the day including weekends as well as age-appropriate activities. This affected one resident (#5) of one reviewed for activities and had the potential to affect 19 residents in memory care (#11, #15, #28, #29, #32, #40, #45, #47, #48, #50, #56, #60, #66, #69, #71, #72, #79, #82, and #83). Findings include:1. Review of the medical record for Resident #5 revealed an admission date of 01/02/26 and discharged on 01/21/26. Diagnoses included acute respiratory failure with hypoxia, influenza, heart failure, end stage renal disease, diabetes, osteomyelitis, left foot drop, partial amputation of the right foot, weakness and altered mental status.Review of Resident #5's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview of Mental Status (BIMS) of 15 indicating intact cognition and the resident required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-02 · tag F0680 — patternEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, and review of personnel files, the facility failed to ensure an appropriate staff member was employed who was certified and had adequate experience to plan and execute activities in the facility. This had potential to affect all residents except the 19 residents residing in the memory care unit (#11, #15, #28, #29, #32, #40, #45, #47, #48, #50, #56, #60, #66, #69, #71, #72, #79, #82, and #83). Facility census was 90.Findings include:Review of the activity calendar dated December 2025, and January 2026 revealed they were repetitive and did not have a variety of activities.Review of the personnel file for Activity Director (AD) #102 revealed she was not a qualified professional who was a qualified therapeutic recreation specialist or an activities professional who was licensed or registered, if applicable, by the State in which practicing. It also noted she was not eligible for certification as a therapeutic recreation specialist or as an activities professional by a recognized accrediting body, she did not have two years of experience in a social or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-02 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, record review and policy review, the facility failed to ensure puree food was made to the proper consistency by following facility recipes. The facility also failed to maintain the nutritional value of the food item. This affected four Residents (#22, #30, #69 and #82) identified by the facility as receiving puree diets. The facility census was 90.Findings include: Observation and interview on 01/21/26 from 10:15 A.M. to 10:42 A.M. with [NAME] #208 and Regional Manager #207 revealed she was making five to six servings of the puree items. [NAME] #208 revealed they had about 34 ounces of ground beef and added about one-third cup of beef broth unmeasured and blended the mixture, and then the cook added two tablespoons unmeasured of thickener. [NAME] #208 stated she was looking for pudding consistency. The mixture had visible chunks and was tasted and found to have small distinct pieces. Regional Manager #206 confirmed it needed to be blended more and placed back in the mixer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-02 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure that resident dignity was maintained for Resident #80. This affected one resident (#80) of two residents reviewed for dignity. The facility census was 90. Findings Include: Review of Resident #80's medical record revealed an admission date of 07/09/25. Further review revealed the following medical diagnoses: aphasia, hemiplegia and hemiparesis, chronic respiratory failure, hyperlipidemia, nontraumatic intracranial hemorrhage, other seizures, communication deficits, dysphagia, unspecified mood disorder, muscle weakness, anxiety disorder, anemia, and encephalopathy. Review of Resident #80's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview of Mental Status (BIMS) was not conducted due to the resident never/rarely being understood. Observation on 01/20/26 at 10:41 A.M. revealed Resident #80 lying in bed wearing only an incontinence brief. The resident's bed was in full view of the hallway with multiple…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-02 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of hospital records, interview, review of the facility transfer and discharge log, and review of facility policy, the facility failed to ensure a safe discharge when on 11/29/25, Resident #99 was sent to the hospital and on 12/01/25 the facility was aware the resident would be receiving an involuntary discharge, but his representative was not made aware until 12/16/25 when the facility dropped off Resident #99 at the residents representatives home. This affected one (#99) of three residents reviewed for discharge. The facility census was 90.Findings Include: Review of medical record for Resident #99 revealed an admission date of 07/11/25 with diagnoses including dementia, diabetes mellitus type two, and encephalopathy. The record indicated the residents wife was his responsible party. Review of Resident #99's nurses notes revealed on 11/29/25 the resident received a pink slip due to physical aggression with staff. The resident was transported via facility bus to a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-02 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure the Preadmission and Resident Review (PASRR) was completed accurately. This affected one resident (#3) of two reviewed for PASRR. Facility census was 90.Findings include: Review of the medical record for Resident #3 revealed an admission date of 06/16/25. Diagnoses included displaced fracture, spinal stenosis, unspecified dementia, and bipolar disorder.Review of the physician order dated 06/16/25 to 06/17/25 revealed an order for Quetiapine Fumarate (psychotropic medication) Oral tablet 25 milligrams (mg) with instructions to give one tablet every six hours as needed for agitation.Review of the physician order from 06/16/25 to 09/19/25 revealed an order for Quetiapine Fumarate extended release (ER) 24 hour oral tablet 200 mg with instructions to give one tablet at bedtime for bipolar disorder.Review of the Preadmission and Resident Review (PASRR) dated 07/15/25 revealed the resident was not prescribed any antipsychotic medications within the six month period of time prior to the completion of the PASRR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and review of facility policy, the facility failed to ensure Resident #76 had a care plan to address post-traumatic stress disorder triggers. This affected one resident (#76) of 24 residents reviewed in the sample. Census was 90. Findings include:Review of the medical record revealed that Resident #76 was admitted on [DATE] and had a documented diagnosis of Post-Traumatic Stress Disorder (PTSD). Review of Resident #76's Social Service Progress Review dated 10/02/25 (signed 10/03/25) documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition, and identified multiple behavioral symptoms, including physical and verbal behaviors directed toward others, rejection of care, and socially inappropriate behaviors. The Social Service Progress Review identified triggers including people messing with my stuff and documented calming strategies such as talking things out and engaging in preferred activities. The assessment further documented trauma history…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and policy review, the facility failed to ensure dependent residents received assistance with activities of daily living (ADL). This affected one (Resident #72) of five residents reviewed for ADL assistance. The facility census was 90.Finding include:Medical record review for Resident #72 revealed an admission date of 05/09/22 and medical diagnosis of dementia, hypertension, osteoarthritis, dysphagia, feeding difficulties, need for assistance with personal care, urinary incontinence, muscle weakness, and difficulty walking.Review of Resident #72's Care Plan last updated 11/07/25 revealed an ADL self-care performance deficit related to dementia and functional limitations in range of motion with interventions to provide one person assistance with dressing. It also noted an impaired neurological status related to dementia with interventions to assist with normal daily tasks as needed.Review of Resident #72 Minimum Data Set (MDS) dated [DATE] revealed the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 51 citations
- Potential for harm · Dcited before2026-02-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure appropriate care and services to treat a residents new non-pressure related wounds. This deficient practice affected one resident (#2) of one resident reviewed for non-pressure related wounds. The facility census was 90.Finding include: Medical record review for Resident #2 revealed an admission date of 10/17/25 and medical diagnosis of osteomyelitis, chronic obstructive pulmonary disease, type two diabetes, atherosclerotic heart disease, heart failure, anemia, need for assistance with personal care, and hemiplegia and hemiparesis following cerebral infarction affecting right dominant side.Review of Resident #2's Care Plan, last updated 11/10/25, revealed an impaired cardiovascular status related to congestive heart failure, heart failure, atherosclerotic heart disease, hypertension and anemia. Interventions included to observe for side effects and report to physician, nurse practitioner, or physician assistant. The care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-02 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, record review, and review of the restorative nursing program, the facility failed to ensure a restorative splinting program was implemented. This affected one (Resident #49) out of one resident reviewed for mobility and limited range of motion. The facility identified 10 residents as receiving range of motion programming. The facility census is 90. Findings include:Review of the medical record for Resident #49 revealed an admission date of 12/27/18 with diagnoses of [NAME] Sequard syndrome, quadriplegia, venous insufficiency, contracture of muscle and reduced mobility.Review of physician spine visit summary dated 01/21/25 revealed the Resident #49's contractures appeared stable at this time.Review of care plan dated 02/05/25 revealed Resident #49 would benefit from a restorative splinting program related to contractures and limitation in range of motion. Interventions included to provide splinting program, wear right and left-hand carrot finger orthosis, to be applied with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, observation, and policy review, the facility failed to ensure catheters were maintained in a sanitary manner for Resident #7. This affected one resident (Resident #7) out of three residents reviewed for bladder and bowel services. The facility census was 90.Findings include: Review of the medical record for Resident #7 revealed an admission date of 11/06/25 with diagnoses including stage three pressure ulcer of the right buttock, altered mental status, gastroesophageal reflux disease, bladder neck obstruction, and weakness. Review of the care plan dated 12/19/25 revealed Resident #7 required a Foley catheter related to obstructive uropathy. Interventions included observing for signs and symptoms of infection, assisting with indwelling catheter care, changing catheter and drainage system as clinically indicated, monitoring for obstruction, infection or compromise of the closed system, and maintaining the drainage bag below bladder level. Review of physician order dated 12/20/25 revealed Resident #7 had orders for a Foley catheter to straight drain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to implement dietary orders for Resident #75. This affected one resident (Resident #75) out of five residents reviewed for nutrition services. The facility census was 90. Findings include: Review of Resident #75's medical record revealed an admission date of 06/28/25 and the following medical diagnoses: acute kidney failure, malignant neoplasm of prostate, unspecified protein calorie malnutrition, dementia, major depressive disorder, Bell's palsy, muscle weakness, dysphagia, urine retention, abdominal aortic aneurysm, weakness, and adult failure to thrive. Review of the most recent Minimum Data Set (MDS) assessment revealed a Brief Interview of Mental Status (BIMS) score of 11 which indicated moderately impaired cognition. Review of the care plan with a review start date 01/08/26 for Resident #75 revealed the resident was at risk for altered nutritional status related to advanced age, edentulous status, history of significant weight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-02 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, the facility failed to ensure residents with a history of trauma received trauma-informed care by identifying and addressing trauma-related triggers. This affected three residents (Resident #49, Resident #76, and Resident #99) out of twelve residents identified with post-traumatic stress disorder. The facility census was 90.Findings include: 1. Review of the medical record revealed Resident #76 was admitted on [DATE] with diagnoses including post-traumatic stress disorder (PTSD) and unspecified dementia, along with additional comorbid conditions. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score indicating cognitive impairment, requiring staff assistance with decision-making and care. Review of the Annual Social Service Progress Review (V10) dated 10/02/25 (signed 10/03/25) documented that trauma-informed care screening was completed, and Resident #76 met criteria for a trauma…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-02 · tag F0847 — isolatedInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and record review, the facility failed to ensure that a binding arbitration agreement was explained to the resident in a form and manner the resident understood and failed to ensure the resident acknowledged understanding of the agreement prior to execution. This deficient practice affected one resident (Resident #81) out of twenty-four residents reviewed, with a facility census of 90.Findings include:Review of the medical record revealed Resident #81 was admitted to the facility on [DATE]. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #81 had a Brief Interview for Mental Status (BIMS) score of 15 of 15, indicating intact cognition at the time of admission.Review of the MDS 3.0 assessment dated [DATE] revealed Resident #81 had a BIMS score of 13 of 15, indicating the resident was cognitively intact.On 01/27/26 at approximately 12:30 PM, this surveyor interviewed Resident #81 regarding an arbitration agreement with the facility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-02 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interview and facility policy review, the facility failed to ensure Enhanced Barrier Precautions (EBP) were implemented in accordance with national infection control standards for a resident with risk factors indicating the need for such precautions. Specifically, the facility failed to post required signage or provide visual cues to alert staff to use EBP during high-contact care activities for Resident #6, despite the resident having open, draining skin lesions and other conditions placing the resident at increased risk for transmission of infectious organisms. This affected one resident (#6) of one resident reviewed for EBP. Additionally, the facility failed to ensure appropriate assistance for incontinence care was provided for Resident #15, resulting in the lack of infection control when the resident was seen walking around with feces on his shoes. This affected one resident (Resident #15) out of three residents reviewed for bladder and bowel services. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-26 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, resident interview, staff interview, and policy review, the facility failed to maintain a clean, safe, comfortable homelike environment. This affected 25 (#5, #6, #8, #13, #14, #15, #16, #19, #22, #23, #25 #28, #29, #30, #34, #46, #50, #54, #55, #56, #70, #72, #82, #83 and #91) residents residing on hall 300 and 16 (#2, #12, #20, #21, #24, #31, #32, #37, #39, #40, #42, #48, #62, #71, #76 and #78) residents residing on the on the Memory Care Unit. The facility census was 89. Observation during the initial tour on 11/24/25 from 8:51 A.M. to 9:07 A.M. revealed a black substance on the ceiling in the shower room on the hall 300. Observation also revealed loose plaster in the left corner of the shower room over the tub, a grate in the ceiling that was loose with cracked plaster around it., a black/brown substance on the ceiling on opposite side of the room near a sprinkler head that was by the door of the shower room. The black substance by the door appeared to have been painted over and was now showing through.Observation on 11/25/25 at 10:12 A.M. of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, resident interview, staff interview, and policy review, the facility failed to maintain a clean, safe, comfortable homelike environment. This affected one (#68) of three residents reviewed for environment. The facility census was 89. Review of Resident #68 ' s medical record revealed an admission date of 12/28/22. Diagnoses included heart failure, type two diabetes mellitus, hypertension, and bipolar disorder. Review of Resident #68 ' s quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #68 had intact cognition. Observation on 11/24/25 at 11:44 A.M. of Resident #68 ' s room revealed an air conditioner that was not functioning, a large puddle of water on the bathroom floor under the sink, and a hole in the tile near the bathroom door. Interview on 11/24/25 at 11:45 A.M. with Resident #68 revealed her air conditioner did not function at all and her room would become hot, and it would make her uncomfortable. Resident #68 also reported in her bathroom the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-26 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, pharmacy delivery slips, pharmacy return slips, staff interviews, and policy review the facility failed to ensure residents were discharged with adequate amount of medications. This affected one (#93) of two residents reviewed for discharge. The facility census was 89. Review of medical record for Resident #93 revealed an admission date of 01/04/25 and discharge date of 02/27/25 with diagnoses including but not limited to epilepsy intractable with status epilepticus, severe intellectual disabilities, post-traumatic stress disorder, bipolar disorder, and conversion disorder with seizures or convulsions.Review of discharge Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact with no behaviors.Review of care plan dated 01/05/25 revealed the resident plans to discharge to home with family after completion of stay. Interventions included encourage resident/family to participate in the discharge planning process, involve specialized home care agencies and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and policy review the facility failed to ensure a complete and thorough resident assessment was completed for a resident with a change in condition. This affected one (#92) of five residents reviewed for change in condition. The facility census was 89.Review of medical record for Resident #92 revealed an admission date of 03/29/25 and discharge date of 04/23/25 with diagnoses including but not limited to wedge compression fracture of second lumbar vertebra, nondisplaced fracture of lateral end of right clavicle, rotator cuff tear or rupture of right shoulder, Alzheimer's disease, and age-related osteoporosis with current pathological fracture vertebrae.Review of Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had moderately impaired cognition with no behaviors.Review of Situation, Background, Assessment, and Recommendation (SBAR) dated 04/23/25 at 10:34 P.M. revealed Resident #92 had uncontrolled pain in right foot starting on 04/23/35, the physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of facility investigation, review of personnel files, review of inservice logs, resident and family interiews, and staff interview, the facility failed to ensure residents were treated with dignity and respect. This affected two (#83 and #75) residents of six residents reviewed for respect and dignity. The facility census was 84. Findings include: 1. Record review of Resident #83 revealed an admission on [DATE]. Diagnoses included congestive heart failure, obstructive sleep apnea, type II diabetes, and morbid obesity. Review of the Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #83 had intact cognition. Review of the physician's orders dated 09/05/24 revealed Resident #83 can receive diphenhydramine (Benadryl) 50 milligrams (mg) orally every six hours as needed (prn) and oxycodone 10 mg orally every six hours prn for pain relief. Review of Licensed Practical Nurse (LPN) #138's personnel record revealed Performance Improvement Form dated 08/05/24 for LPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, and policy review, the facility failed to notify a physician of change in resident's status. This affected one (#88) out of three residents reviewed for catheter care. The facility census was 85. Findings include: Review of the medical record for Resident #88 revealed an admission date of 06/07/24 with medical diagnoses of congestive heart failure (CHF), diabetes mellitus (DM), hypertensive heart disease, atherosclerosis heart disease (ASHD), cerebral infarction, and obstructive uropathy, Review of the medical record for Resident #88 revealed a discharge date of 07/31/24. Review of the medical record revealed Resident #88 received Hospice services effective 06/27/24. Review of the medical record for Resident #88 revealed an admission Minimum Data Set (MDS) assessment, dated 07/02/24, which indicated Resident #88 had moderate cognitive impairment and required set-up assistance for eating and was dependent for toilet hygiene, bathing, bed mobility and transfers. The MDS indicated Resident #88 had an indwelling catheter. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff and resident interviews, and policy review, the facility failed to maintain a clean and homelike environment. This affected three (#24, #4, and #8) of three residents reviewed for the physical environment. The facility census was 85. Findings include: 1. Observation on 08/19/24 at of privacy curtain in middle of room for Resident #4 revealed curtain had small brown streaks scattered over the curtain. 2. Observation on 08/19/24 at 11:75 A.M. of the curtains in Resident #24's room revealed a brown streak on the middle of the curtain midway up, with black streaks and spots scattered along the bottom of the curtain. 3. Observation on 08/20/24 at 8:37 A.M. of privacy curtain for Resident #8 revealed curtain dirty with white spots and brown streaks scattered on the curtain. Interview on 08/20/24 at 8:37 A.M. with Resident #8 confirmed curtain in room was dirty with white spots and streaks of brown scattered across the privacy curtain. Resident #8 confirmed if they were at home they would not allow their curtains to look like that and they would clean them.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interviews, Hospice nurse interview, and review of the Resident Assessment Instrument (RAI) manual 3.0, the facility failed to ensure care plan was updated to include accurate Activities of Daily Living (ADL) information. This affected one (#88) out of the three residents reviewed for feeding assistance. The facility census was 85. Findings include: Review of the medical record for Resident #88 revealed an admission date of 06/07/24 with medical diagnoses of congestive heart failure (CHF), diabetes mellitus (DM), hypertensive heart disease, atherosclerosis heart disease (ASHD), cerebral infarction, and obstructive uropathy, Review of the medical record for Resident #88 revealed a discharge date of 07/31/24. Review of the medical record revealed Resident #88 received Hospice services effective 06/27/24. Review of the medical record for Resident #88 revealed an admission Minimum Data Set (MDS) assessment, dated 07/02/24, which indicated Resident #88 had moderate cognitive impairment and required set-up assistance for eating and was dependent for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interviews, Hospice nurse interview, and policy review, the facility failed to ensure activity of daily living (ADL) assistance was provided for dependent resident. This affected one (#88) out of the three residents reviewed for feeding assistance. The facility census was 85. Findings include: Review of the medical record for Resident #88 revealed an admission date of 06/07/24 with medical diagnoses of congestive heart failure (CHF), diabetes mellitus (DM), hypertensive heart disease, atherosclerosis heart disease (ASHD), cerebral infarction, and obstructive uropathy, Review of the medical record for Resident #88 revealed a discharge date of 07/31/24. Review of the medical record revealed Resident #88 received Hospice services effective 06/27/24. Review of the medical record for Resident #88 revealed an admission Minimum Data Set (MDS) assessment, dated 07/02/24, which indicated Resident #88 had moderate cognitive impairment and required set-up assistance for eating and was dependent for toilet hygiene, bathing, bed mobility and transfers. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interviews, Hospice nurse interview, and policy review, the facility failed to properly assess and treat a resident's skin breakdown. This affected one (#88) out of three residents reviewed for skin breakdown. The facility census was 85. Findings include: Review of the medical record for Resident #88 revealed an admission date of 06/07/24 with medical diagnoses of congestive heart failure (CHF), diabetes mellitus (DM), hypertensive heart disease, atherosclerosis heart disease (ASHD), cerebral infarction, and obstructive uropathy, Review of the medical record for Resident #88 revealed a discharge date of 07/31/24. Review of the medical record revealed Resident #88 received Hospice services effective 06/27/24. Review of the medical record for Resident #88 revealed an admission Minimum Data Set (MDS) assessment, dated 07/02/24, which indicated Resident #88 had moderate cognitive impairment and required set-up assistance for eating and was dependent for toilet hygiene, bathing, bed mobility and transfers. The MDS indicated Resident #88 had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record reviews, staff interviews, and policy review, the facility failed to ensure residents were from significant med errors. This affected two (#20 and #85) residents out of the six residents reviewed for medication administration. The facility census was 85. Findings include: 1. Review of medical chart for Resident #85 revealed and admission date of 07/19/24. Diagnoses include Parkinson's, cerebral infarction, atrial fibrillation, hypertension, abdominal aortic aneurysm, and anemia. Review of the Minimum Data Set (MDS) dated [DATE] for Resident #85 revealed resident cognitively impaired. MDS for Resident #85 indicates resident requires extensive assistance with transfers, eating, toileting, and bed mobility. Review of orders for Resident #85 revealed orders including an order dated 07/19/24 for lisinopril oral tablet 20 milligrams (mg), give one tablet by mouth one time a day related to essential hypertension. Hold for systolic blood pressure less than 110. Review of blood pressure (BP)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, Hospice nurse interview, and policy review, the facility failed to ensure coordination of care and services with the Hospice provider. This affected one (#88) out of the three residents reviewed for catheter care. The facility census was 85. Findings include: Review of the medical record for Resident #88 revealed an admission date of 06/07/24 with medical diagnoses of congestive heart failure (CHF), diabetes mellitus (DM), hypertensive heart disease, atherosclerosis heart disease (ASHD), cerebral infarction, and obstructive uropathy, Review of the medical record for Resident #88 revealed a discharge date of 07/31/24. Review of the medical record revealed Resident #88 received Hospice services effective 06/27/24. Review of the medical record for Resident #88 revealed an admission Minimum Data Set (MDS) assessment, dated 07/02/24, which indicated Resident #88 had moderate cognitive impairment and required set-up assistance for eating and was dependent for toilet hygiene, bathing, bed mobility and transfers. The MDS indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff and resident interviews, and policy review, the facility failed to maintain pest control in hallways and resident rooms. This affected two (#4 and #24) of three residents reviewed for the effective pest control. The facility census was 85. Findings included: 1. Observation and interview on 08/19/24 at 11:48 A.M. with Resident #4 revealed a lot of flies and a few gnats in the room especially around the privacy curtain in the middle of the room. Resident #4 confirmed the flies really bothered them and they want them gone from the room. 2. Observation and interview on 08/19/24 at 11:57 A.M. with Resident #24 revealed some flies and gnats in the room, especially by the privacy curtain in the middle of the room. Resident #24 said the flies drive them crazy and they have to sleep with a blanket over their head to keep the flies off of them. Resident #24 revealed they had asked staff to please get them a fly strip to get rid of the flies. Interview on 08/19/24 at 2:32 P.M. with State Tested Nursing Assistant (STNA) #111 confirmed the presence of flies and gnats…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, resident interview, family interview, medical record reviews, and policy reviews, the facility failed to ensure residents were free from significant medication errors. This affected two (#85 and #14) of six residents reviewed for medication administration. The facility census was 86. Findings include: 1. Review of the medical record for Resident #85 revealed an admission date of 12/05/23. Medical diagnoses included neurocognitive disorder with lewy bodies, dementia, hypertension, and bradycardia (low heart rate of less than 60 beats per minute). Review of Resident #85's Minimum Data Set (MDS) quarterly assessment, dated 06/13/24, revealed the resident had a Brief Interview for Mental Status (BIMS) score of 09 indicating moderately impaired cognition. Review of Resident #85's physicians orders revealed an order dated 07/19/24, for metoprolol tartrate (an antihypertensive medication used to lower blood pressure and/or heart rate) 25 milligrams (mg) by oral route twice daily. The order specified to hold the medication for a systolic blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-26 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident and staff interview, and policy review, the facility failed to provide comprehensive urostomy care for one (#40) of four residents reviewed for indwelling urinary drainage device. The facility identified one resident (#40) who had a urostomy used in his care. The facility census was 85. Findings Include: Review of the medical record for Resident # 40, revealed the resident was admitted to the facility on [DATE]. Diagnoses included unspecified hydronephrosis, perinephric abscess and diabetes mellitus type two. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #40 was cognitively intact and was to have an indwelling catheter for his urinary elimination. Observation of Resident #40 on 06/24/24 at 2:40 P.M. revealed the resident had a bath basin lying on the floor on the left side of his bed that had a nephrostomy drainage bag lying on the bottom of the basin covered in liquid. The resident had a nephrostomy drainage bag anchored…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interview, and policy review the facility failed to ensure residents were free from significant medication errors. This affected one (#29) of the six residents observed for medication administration. The facility census was 85. Findings Include: Review of the medical record for Resident #29's revealed the resident was admitted on [DATE]. Diagnoses included diabetes mellitus, dementia, cerebrovascular accident (CVA/stroke) and coronary artery disease. Review of the Minimum Data Set (MDS) assessment dated [DATE], Revealed Resident #29 was cognitively intact. Review of a physician's order dated [DATE], revealed Resident #29 was ordered to receive Regular Insulin (short acting insulin) 100 units/milliliter (mL) per sliding scale subcutaneously before meals and at bedtime for diabetes. If finger stick blood glucose (FSBG) is 151 milligrams per deciliter (mg/dL) to 200 mg/dL give two units; 201 mg/dL to 250 mg/dL give four units; 251 mg/dL to 300 mg/dL give six units; 301…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-04 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record review, activity calendar review, resident interview, family interview, staff interview, and review of policy, the facility failed to ensure residents were provided with activities to meet the needs and interests of the residents. This affected five (#100, #300, #400, #500, and #600) of five residents reviewed for activities. The census was 82. Findings: Review of the April 2024 activity calendar provided by the facility revealed there was a lack of variety of activities scheduled. The daily calendar included: 9:00 A.M. Daily Chronicle (IR), 10:00 A.M. Exercise (A), 10:30 A.M. Hit 21 (A), 1:30 P.M. UNO (A), 3:00 P.M. Bingo (DR), and 6:30 P.M. Resident Led Cards (A). Observation on 04/01/24 at 8:10 A.M., on the locked memory care unit, in the common area/dining room found 7 Residents of which 5 of which were sitting in wheelchairs, and 2 in a strait back chair all faced towards a large wall of plastic with holes and a zipper open to an area under construction, with no music…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, resident interviews, and staff interviews, the facility failed to provide an environment free from potential hazards of unsecured chemicals and sharps in a construction area. This had potential to affect 21 confused and independently mobile resident (#112, #113, #114, #300, #115, #116, #117, #118, #119, #120, #121, #122, #124, #125, #126, #127, #128, #129, #130, #131 and #400) of 23 residents who resided on the memory care unit. The facility census was 82. Findings include: Observation on 04/01/24 at 8:02 A.M., on the locked memory care unit, revealed a doorway that opened to a common area with a doorway that connected to a dining room. Seven residents, of which five were sitting in wheelchairs, on the left side of the common area. The five residents were facing a falling down piece of clear plastic that was attempting to cover the entire wall. The large piece of plastic was taped with blue tape on the fluorescent ceiling lights at the left side of the zipper. The bottom portion of the plastic was taped into the walking path of the common area into the entry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, staff interview, and policy review, the facility failed to ensure resident complaints and concerns were documented and followed up on in a timely manner. This affected two (Residents #103 and #222) of three residents reviewed for follow up on resident concerns. The census was 82. Findings: Review of the resident council meeting minutes dated 02/08/24 documented residents complained of laundry not being returned in a timely manner. 1. Review of the medical record for Resident #222 revealed an admission date of 09/23/22, with diagnoses including atrial fibrillation, chronic obstructive pulmonary disease, morbid obesity, diabetes mellitus type 2, obstructive sleep apnea, major depressive disorder, and chronic lymphocytic leukemia of B cell. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed for Resident #222 a Brief Interview Mental Status (BIMS) score of 14. She requires substantial/maximal assistance for upper body dressing and was dependent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, staff interviews, and interview with Oncology Social Services staff, the facility failed to ensure a resident was provided assistance to and arrange transportation to medical appointments, when the resident required supplement oxygen, resulting in the resident missing physician appointments a medical treatments and not having supplemental oxygen available. This affected one (#200) of three residents reviewed for assistance with outside medical services. The facility census was 82. Finding include: Review of medical record for Resident #200 revealed admission date of 02/01/24. Medical diagnoses included chronic obstructive pulmonary disease, secondary malignant neoplasm of lung, atrial fibrillation, hypothyroidism, pulmonary hypertension, major depression, weakness, need for assistance with personal care, abnormalities of gait and mobility, muscle weakness, low back pain, bipolar disorder, and alcohol abuse. Review of the admission Minimum Data Set (MDS) dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-07 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview and review of facility policy, the facility failed to ensure foods were maintained at preferred temperatures during serving. This had the potential to affect all 79 residents of the facility. The facility census was 79. Findings include: Interview on 12/04/23 at 10:18 A.M. with Resident #25 revealed the facility food was cold when served and breakfast was exceptionally bad. Interview on 12/04/23 at 2:23 P.M. with Resident #37 revealed the facility food was cold when served. Observation on 12/07/23 at 8:06 A.M. with District Manager (DM) #94 and Food Director (FD) #95 of the breakfast tray line revealed all hot breakfast foods, including sausage, biscuits and gravy, and eggs, were of an appropriate temperature of 135 degrees Fahrenheit (F) or warmer. Continued observation on 12/07/23 at 8:28 A.M. of the breakfast tray line revealed the 400 Hall tray cart left the kitchen for distribution to residents. Additional observation at 8:46 A.M., with DM #94 and FD #95, revealed the last tray removed from the 400 Hall cart was a test…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to maintain the activity room refrigerator and freezer in a clean and sanitary manner. This had the potential to affect all 79 residents of the facility. The facility census was 79. Findings include: Observation on 12/05/23 at 12:27 P.M. of the activity room refrigerator and freezer combination unit revealed the refrigerator compartment was dirty, with food debris and a black and brown substance in the corners. Beverages, assorted syrups, and sprinkles were stored in the refrigerator. The freezer compartment had an abundance of ice growing on the top and sides. Ice cream was stored in the freezer. Interview on 12/05/23 at 12:27 P.M. with Activities Director (AD) #54 verified the items stored in the refrigerator/freezer unit were for resident use. Additionally, AD #54 confirmed the unit needed cleaned, including defrosting the freezer. AD #54 stated she had been employed by the facility for nearly a year and the refrigerator and freezer had not been cleaned in that time. Interview on 12/07/23 at 2:35 P.M. with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to complete thorough root cause analysis following falls. This affected three (Residents #16, #19, and #181) of five residents reviewed for falls. Additionally, the facility failed to have fall interventions in place as ordered. This affected three (Residents #16, #181, and #37) of five residents reviewed for falls. The facility census was 79. Findings include: 1. Review of Resident #19's medical record identified admission to the facility on [DATE] with medical diagnoses including high blood pressure, anemia, trouble swallowing, muscle weakness and reduced mobility. Review of Resident #19's Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had severe cognitive impairment. Further review of Resident #19's medical record revealed he suffered a fall with femur fracture on 06/08/23 and was at high risk for further falls. Review of Resident #19's December 2023 physician orders for fall interventions revealed orders for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-07 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interviews, the facility failed to ensure pharmacy recommendations approved by the Certified Nurse Practitioner (CNP) were acted upon in a timely manner. This affected two (Residents #19 and #37) of five reviewed for unnecessary medications. The facility census was 79. Findings include: 1. Review of Resident #19's medical record identified admission to the facility on [DATE] with medical diagnoses including high blood pressure, anemia, trouble swallowing, muscle weakness, and reduced mobility. Review of Resident #19's most recent Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had severe cognitive impairment. Review of the Pharmacy Medication Regimen Review dated 08/11/23 revealed a recommendation to change Resident #19's Namenda (medication to slow progression of Alzheimer's) from 10 milligrams (mg) to 5 mg, because the manufacturer's guidelines identified any doses greater than 5 mg should be divided into two doses. The pharmacy recommendation was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-07 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medication administration observations, staff interviews, and review of facility policy, the facility failed to ensure medications were administered as ordered resulting in three medication errors out of 26 opportunities or a 11.5 percent (%) medication error rate. This affected three (Resident #18, #82, #79) of five residents observed for medication administration. The facility census was 79. Findings include: 1. Observation on 12/06/23 at 7:56 A.M. revealed Licensed Practical Nurse (LPN) #18 gathering medications for Resident #54. LPN #18 gathered Paxlovid 150 milligrams (mg) and Zinc 50 mg and headed to Resident #54's room. LPN #18 was stopped before entering the room and asked to re-check the physician orders. LPN #18 confirmed the order for Resident #54's Zinc was 220 mg and confirmed she had a 50 mg tablet. LPN #18 confirmed she does not have Zinc available to administer the ordered 220 mg. LPN #18 would have to get the order clarified to be able to give the medication to Resident #54. 2. Observation on 12/06/23 at 8:23 A.M. revealed Registered Nurse (RN) #82 gathered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, facility policy, and staff interviews, the facility failed to notify a resident's representative of weight loss and start of a medication. This affected one (#25) of three residents reviewed for notification of change in condition. The facility census 79. Findings include: Review of Resident #25's medical record identified admission to the facility occurred on 05/08/20 with medical diagnoses including high blood pressure, pain, mini stroke, previous hip fracture (08/30/22) and weakness. Further review of the medical record revealed Resident #25's daughter was listed as the resident's Power of Attorney (POA). Review of the nursing note dated 11/15/23 at 1:00 P.M. identified Resident #25's daughter requested an immediate care conference in regards to her concerns regarding her mother's care. Resident #25's daughter revealed she does not believe her Power of Attorney (POA) is being honored. She identified in previous discussions she had asked for her mother not to be placed on any medications. The notes identified Resident #25 did identify she wanted her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record reviews, and staff interviews, the facility failed to ensure a resident had geri-sleeves applied as ordered. This affected one (Resident #2) of one resident observed for use of Geri-sleeves. Additionally, the facility failed to complete daily weights as ordered. This affected one (Resident #9) of one resident reviewed for weight monitoring. The facility census was 79. Findings include: 1. Review of Resident #2's medical record identified admission to the facility occurred on 01/15/13 with diagnoses including stroke, high blood pressure, dementia and anemia. Review of Resident #2's most recent Minimum Data Set (MDS) assessment dated [DATE] revealed he had fragile skin with no current skin tears. Resident #2 was dependent upon staff for dressing. Review of Resident #2's December physician orders identified an order dated 04/06/23 for Resident #2 to have Geri-sleeves (sleeves that provide protection to sensitive skin) on at all times. Observation of Resident #2 on 12/05/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview, the facility failed to gain clarification on a medication order. This affected one (Resident #235) of five residents observed for medication administration. The facility census was 79. Findings include: Observation on 12/06/23 at 7:30 A.M. of Licensed Practical Nurse (LPN) #26 gathering medications for Resident #235 revealed a total of six pills were pulled for administration. LPN#26 administered the six pills to Resident #235, which included one Guaifenesin Mucinex 400 milligrams (mg) tablet. Review of Resident #235's physician order dated 11/24/23 identified Guaifenesin Oral Liquid (Guaifenesin) Give 1200 ml by mouth two times a day for productive cough. Interview on 12/06/23 at 7:37 A.M. with Licensed Practical Nurse (LPN) #235 confirmed the physician's order for Guaifenesin 1200 ml (over a liter of fluid) was a large amount of fluid and verified no one had clarified the physicians order.
- Potential for harm · Dcited before2023-12-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation, staff interview, and review of policy, the facility failed to ensure medications were appropriately stored and secured. This affected one (Resident #14) of one observed with medications unattended at the bedside. The facility census was 79. Findings include: Review of the medical record revealed Resident #14 had an admission date of 12/27/18. Diagnoses included quadriplegia, cerebrovascular disease, benign, prostatic hyperplasia, contracture of muscle, chronic pain syndrome, idiopathic progressive neuropathy, and dysphagia. Observation on 12/04/23 at 12:10 P.M. in Resident #14's room revealed there was one small clear plastic cup containing five pills next to the resident on a tray table. Interview with Resident #14 verified staff sometimes leave his pills for him. Interview on 12/04/23 at 12:57 P.M. with Assistant Director of Nursing (ADON) #75 verified medications were left at Resident #14's bedside. ADON #75 verified leaving pills at bedside is not part of their protocol. Review of the policy, Medication Administration, dated 01/01/22,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview and review of facility policy, the facility failed to obtain physician ordered laboratory (lab) testing for one (#19) of five residents reviewed for unnecessary medications. The facility census was 79. Findings include: Review of Resident #19's medical record revealed an admission date of 10/23/14. Diagnoses included seizures, high blood pressure, anemia, trouble swallowing, muscle weakness and reduced mobility. Review of the quarterly Minimum Data Set (MDS) assessment, dated 11/08/23, revealed Resident #19 was severely cognitively impaired. Review of a physician order dated 10/02/23 revealed Resident #19 was to have lab testing every six months, in April and October, to include basic metabolic panel (BMP - used to evaluate kidney function, body fluid balance and electrolyte levels), Keppra level (medication used to treat seizures), lipid panel (measures cholesterol and other fats in the blood), and HgBA1C (measures average blood sugar levels over the previous three months). Additional review of the medical record revealed no evidence…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, and review of facility policy, the facility failed to ensure timely physician notification of laboratory (lab) results for Resident #33, which required a change in treatment, and critical lab results for Resident #37. This affected two (#33 and #37) of five residents reviewed for unnecessary medications. The facility census was 79. Findings include: 1. Review of Resident #33's medical record revealed an admission date of 03/13/23. Diagnoses included depression, Alzheimer's disease and chronic obstructive pulmonary disease (COPD). Review of a nursing note dated 11/30/23 at 10:38 A.M. revealed Resident #33 had a low grade fever, increased incontinence episodes and confusion. Certified Nurse Practitioner (CNP) #300 was notified regarding the change in condition and ordered Augmentin 875 milligrams (mg) twice daily for five days and a urine swab test. Review of a lab report, dated 11/30/23, revealed Resident #33's urine sample was received by the lab on 12/01/23 and resulted on 12/02/23. Further review revealed Resident #33 had a urinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-31 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure the 300-hall central bath, 400-hall central bath, common areas, and resident rooms were maintained in a clean and safe manner. This affected Resident #60 and had the potential to affect all 84 residents. The facility census was 84. Findings include: 1. Observation on 10/26/23 at 10:30 A.M. in Resident #60's room revealed a large two-foot hole in the wall at the head of the Resident #60's bed with insulation showing through in the center. Additionally, the positioning bar on the right-hand side of Resident #60's bed was not secure at both ends and would move/swing away from the bed when pressure was applied by Resident #60. Interview on 10/26/23 at 2:50 P.M. with the Administrator verified the positioning bar on Resident #60's bed was not properly secured. Additionally, the Administrator verified there was a hole in the wall above Resident #60's bed 2. Observation on 10/31/23 at 5:15 A.M. of the 300-hall central bath revealed there was a black substance on the grout where the wall meets the floor along the entire…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-09-02 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff and resident interviews, facility assessment review, licensure staffing tool, and facility policy review, the facility failed to ensure sufficient staffing was in place to meet resident needs. This had the potential to affect all 73 residents that resided in the facility. Findings include: 1. Review of the medical record for Resident #16 revealed an admission date of 12/27/18. Diagnosis included quadriplegia, brown-Sequard syndrome, need assistance with personal care, generalized anxiety disorder, contracture, chronic pain, constipation, post-traumatic stress disorder, major depressive disorder, and tobacco use. Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed the resident was cognitively intact. He required extensive assistance with two- person assistance for bed mobility, transfers, dressing, toileting, and personal hygiene. He was supervision with one person assistance with eating and bathing. He had limited range of motion and was impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-09-02 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff interview and facility policy and procedure, the facility failed to appropriately store and dispense medications. This affected eight residents (Resident #11, #12, #30, #31, #43, #47, #57, and #523) of eight residents reviewed for medication storage. Findings include: 1. Medical record review for Resident #31 revealed an admission date of 06/04/20 and the diagnoses of morbid obesity, myocardial infarction, tremors, atrial fibrillation, and high blood pressure. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the resident's cognition was intact, required extensive assistance of two staff for bed mobility, total dependence of two staff for transfers, and locomotion via wheelchair. Review of Resident #31's physician orders for August 2021 revealed the resident was ordered Atorvastatin 40 milligrams (mg) daily for hyperlipedemia, Carbidopa-Levodopa 25-250 mg daily for tremors, Lisinopril 5 mg daily for high blood pressure, and Primidone 50 mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-09-02 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, and policy and procedure review, the facility failed to prepare pureed foods per the recipe. This had the potential to affect seven residents (Resident #25, Resident #34, Resident #41, Resident #58, Resident #60, Resident #66,and Resident #69) out of seven resident who were on a pureed diet. Findings include: Observation on 08/31/21 at 3:43 P.M. of Dietary Worker #310 preparing pureed dinner items revealed she took seven garlic rolls and placed them in the food processor and added four pieces of white bread. She then added eight cups of chicken broth to puree the rolls. Realizing she did not obtain a correct texture, she added three scoops of thickener. A taste test revealed the garlic rolls tasted like chicken broth cubes and were very sticky in texture. It stuck to the roof of the mouth of the taster. Further observation revealed the vegetable for the dinner was baked Italian zucchini, and the zucchini was portioned for seven servings and placed in the food processor for puree. Dietary worker #310 put two pieces of white bread in blender…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-09-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interviews, and facility policy review, the facility failed to ensure Resident #43's dignity was maintained at all times. This affected one resident (Resident #43) of one resident reviewed for respect and dignity. Findings include: Observation on 09/01/21 at 9:45 A.M. revealed Resident #43 was sitting at the nurse's stations in his wheelchair. He had a T-shirt and pink and brown plaid pajamas pants on. His pants were halfway down exposing his brief from the backside and the sides of his wheelchair. Interview on 09/01/21 at 9:50 A.M. with Activity Director #250 verified Resident #43 was sitting in the common area in his wheelchair with his pants not pulled up correctly in the back, exposing his incontinence brief covering his buttocks. Interview on 09/01/21 at 10:30 A.M. with Resident #43 revealed he was embarrassed his brief was showing. Review of the facility policy titled, Promoting/Maintaining Resident Dignity, dated 01/01/21, revealed the practice of this facility was to protect and promote resident rights and treat each resident with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-02 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff and resident interviews, and facility policy review, the facility failed to ensure Resident #16 received showers per his preference. This affected one resident (Resident #16) of three residents reviewed for showers. Findings include: Review of the medical record for Resident #16 revealed an admission date of 12/27/18. Diagnosis included quadriplegia, brown-sequard syndrome, need assistance with personal care, generalized anxiety disorder, contracture, chronic pain, constipation, post-traumatic stress disorder, major depressive disorder, and tobacco use. Review of Resident #16's quarterly Minimum Data Set (MDS) assessment, dated 06/28/21, revealed the resident was cognitively intact. He required extensive assistance with two- person assistance for bed mobility, transfers, dressing, toileting, and personal hygiene. He was supervision with one person assistance with eating and bathing. He had limited range of motion and was impaired on both sides for upper and lower extremities. It was very important to the resident to choose between tub bath, shower, bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-02 · tag F0608 — failed to report suspected crimes — isolatedDevelop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility Self-Reported Incidents, review of facility investigations, staff interviews, and facility policy review, the facility failed to report potential crimes to law enforcement. This affected four residents (Residents #75, #76, #77, and #78) of 20 residents reviewed for allegations of abuse, neglect, misappropriation, and exploitation. Findings Include: Review of facility Self-Reported Incident (SRI) history revealed the following: Review of SRI number 189760, dated 03/09/20, revealed Resident #75 family made an allegation that he had $100 taken from his wallet while it was in the facility. Review of SRI number 173478, dated 05/14/19, revealed Resident #76 made a sexual abuse allegation against a facility staff member. Review of SRI number 196649, dated 09/10/20, revealed Resident #77 made a sexual abuse allegation against an unknown male while in the facility. Review of SRI number 183714, dated 11/12/19, revealed Resident #78 made an allegation that someone took $52 from him while in the facility. While the facility reported these allegations through SRI's to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-02 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to provide Resident #73 a bed hold notification. This affected one resident (Resident #73) of two residents reviewed for bed hold notifications when discharged to the hospital. Findings include: Review of Resident #73's medical record identified admission to the facility occurred on 04/22/21. Resident #73's payor source was Medicare. Resident #73 was discharged to the hospital on [DATE]. The record identified on upon admission Resident #73 signed a form identifying in the event of a hospitalization he did not want the facility to place a hold on his bed. The record however had no evidence Resident #73 was provided the facility bed hold notice at the time of the 06/14/21 hospitalization. Interview with SSD #200 occurred on 08/31/21 at 2:37 P.M. confirmed the business office does the bed hold letters but there was not one completed for Resident #73 at the time of the hospitalization. The facility believed since he signed a request at admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-02 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interviews, the facility failed to provide Resident #130 assistance with transportation when discharging to home, when they were leaving against medical advice (AMA). This affected one resident (Resident #130) of four residents reviewed for discharge. Findings include: Review of Resident #130's medical record identified admission occurred on 02/15/20 with medical diagnosis including perforation and abscess or large intestine, peritonitis, dysphagia and anxiety. The record identified on 03/04/20 Resident #130 and her family requested assistance with transportation home for 03/06/20. Review of the social services progress notes dated 03/04/20 identified Resident #130 and spouse wanted an ambulance to transport her home due to needing assistance into her house and to her bed. SSD explained that since it is against medical advice (AMA), the facility would not provide assistance with transportation. Interview with SSD #200 on 08/31/21 at 2:38 P.M. confirmed she was not working in the facility in 2020. SSD #200 confirmed she would assist any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-09-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, interview, and policy and procedures review, the facility failed to provide Resident #19 constipation treatment when not having bowel movements. This affected one resident (Resident #19) out of one resident reviewed for constipation. Findings include: Review of medical record for Resident #19 revealed admission an date of 09/25/20 with minimal cognitive deficits. The resident was admitted with diagnoses of type two diabetes, absence of left leg below the knee, chronic kidney disease, depression, and constipation. Review of Resident #19's Plan of Care revealed Resident #19 would have a normal bowel movement at least every three days. Interventions included the facility would administer medications as ordered, would follow the facility bowel protocol for bowel management, would monitor medications for side effects of constipation, and would keep the physician informed of any problems. Review of Resident #19's August 2021 physician orders, revealed the resident was ordered Lactulose Solution 10 GM/15ML, give 30 milliliters (ml) by mouth every 24 hours as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-02 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, and review of facility policy, the facility failed to ensure physician orders were obtained to provide appropriate care and services to manage Resident #42's Intravenous (IV) Peripherally Inserted Central Catheter (PICC). This affected one resident (Resident #42) of two residents reviewed for management of PICC lines. Findings Include: Review of Resident #42's medical record revealed an admission date of 01/03/19 with diagnoses including urinary tract infection (UTI), obstructive and reflux uropathy, urethral fistula, chronic kidney disease. Review of the quarterly Minimum Data Set (MDS) assessment, dated 07/28/21, revealed Resident #42 had no cognitive impairment and required limited assistance with bed mobility, transfers, extensive assistance with dressing and personal hygiene, and supervision with eating and locomotion using wheelchair. Review of Resident #42's physician orders revealed on 08/28/21 an order for a Peripherally Inserted Central Catheter (PICC) line to be placed and Cefepime HCL solution (antibiotic) 1 gram (GM)/ 50…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-09-02 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility policy review of the facility policy, the facility failed to ensure Resident #30 received lunch on scheduled dialysis treatment days. The affected one resident (Resident #30) out of one resident reviewed for dialysis. Findings include: Medical Record Review revealed Resident #30 was admitted on [DATE] with diagnosis included infection of amputation stump, right lower extremity, type two diabetes mellitus with other specified complication, methicillin resistant staphylococcus aureus (MRSA) infection, chronic systolic congestive heart failure, other forms of systemic lupus erythematosus, osteomyelitis, atrial fibrillation, essential hypertension, and end stage renal disease. Review of the admission Minimal Data Set (MDS), dated [DATE], revealed the resident had intact cognition. The resident required supervision setup help only for eating. The resident had a therapeutic diet. Review of Dietary Progress notes dated 08/19/21 at 10:38 A.M. revealed the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-09-02 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff interview, and facility policy and procedure, the facility failed to administer medications routinely. This affected one resident (Resident #11) out of 19 residents observed in the survey sample. Findings include: Medical record review for Resident #11 revealed an admission date of 09/12/19 and the diagnoses of peripheral vascular disease, benign prostatic hypertension (BPH), hemiplegia, atherosclerotic heart disease, hyperlipedemia, high blood pressure, chronic pain, diabetes type two, and gastro esophageal reflux disease (GERD). Review of Resident #11's Minimum Data Set (MDS) assessment dated [DATE] revealed the resident's cognition was intact, required extensive one staff assistance for bed mobility, limited assistance of one staff for transfers, and supervision with eating. Review of Resident #11's physician orders for September 2021 revealed the resident was to receive three Sodium Chloride 1 gram tablets for hypo-osmolality and hyponatremia, Gabapentin 300…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record. 1 Medicare payment denial on record.
- Medicare payment denial — starting 2024-09-26 for 11 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ARBORS AT OHIO — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.6 | -0.6 vs chain |
| Health inspection | 1 of 5 | 2.3 | -1.3 vs chain |
| Staffing | 2 of 5 | 2.9 | -0.9 vs chain |
| Quality measures | 5 of 5 | 4.2 | +0.8 vs chain |
The other 15 homes this chain runs (chain average 2.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ARK OPCO GROUP, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 07/01/2015 |
| B&Y HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| B&Y TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| CODY HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| CRAIG FLASHNER 2007 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| NORCROSS, ROBERT | Individual | CONTRACTED MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 07/01/2015 |
| ROGERS, STACEY | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 07/01/2015 |
| KIRK, KRISTINE | Individual | W-2 MANAGING EMPLOYEE | — | since 09/01/2016 |
| FLASHNER, CRAIG | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2015 |
| PERLSTEIN, YITZCHOK | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2015 |
| NOBLE HEALTHCARE MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2015 |
| PRESTIGE ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2016 |
CMS files one row per role, so the 15 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $566K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365408. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.