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Arbors West

375 West Main Street, West Jefferson, OH 43162 · For profit - Corporation · 94 certified beds · (614) 879-7661 Medicare & Medicaid certified

Call the home — (614) 879-7661 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jan 2025Resident-funds citations (F0567, F0569)Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
  • it has citations for mishandling residents’ money or property (F0567, F0569)
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2 E Main St · (614) 879-6770 · Call to confirm hours
Pharmacy
978 Galloway Rd · (614) 853-3498 · Call to confirm hours
Grocery
92 E Main St · (220) 212-9835 · Call to confirm hours
Park
799 Converse Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased1.4%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight8.9%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms0.8%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.7%3.2%3.3%worse
Long-stay residents whose ability to walk worsened1.9%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication33.6%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine98.6%94.5%95.3%typical
Long-stay residents with pressure ulcers5.0%3.4%4.7%typical
Long-stay residents with worsening bladder/bowel control15.3%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table6.4%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication2.5%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine74.0%75.6%79.4%typical
Short-stay residents rehospitalized after admission36.3%24.9%22.6%worse
Short-stay residents with an outpatient ER visit4.3%12.9%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 28 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.1%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
0.21U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.1%CMS range 36.6–64.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 6.9–15.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.6%CMS range 5.2–16.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.921.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.70
RN hours/ resident / day
0.76
LPN hours/ resident / day
1.97
Aide hours/ resident / day
3.43
Total nurse hours/ resident / day
0.51
RN hoursweekends
52.7%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 94 beds and averages 70.7 residents a day — about 75% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.43 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.94 hrs/resident/day on weekends vs 3.63 on weekdays — 19% thinner on weekends. RN hours go from 0.77 to 0.51 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2025-03-27)
10
at the previous standard inspection (2022-04-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 10 most serious are shown; the remaining 32 are one tap away and print in full.

  • Potential for harm · D2026-05-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and review of facility policy, the facility failed to notify representatives or emergency contacts of room changes for Residents #9, #59, and #79. This affected three residents (#9, #59, #79) of three residents reviewed for room changes. The facility census was 71.Findings include:1. Review of Resident #79's medical record revealed an admission date of 12/11/25 and a discharge date of 02/07/26. Her diagnoses included chronic hepatic failure, unspecified mood disorder, metabolic encephalopathy, generalized anxiety disorder, and delusional disorder.Review of Resident #79's Brief Interview for Mental Status (BIMS) assessment dated [DATE] revealed she had moderately impaired cognition.Review of Resident #79's profile revealed she had a daughter listed as an emergency contact.Review of Resident #79's census revealed she had a room change on 01/06/26.Review of Resident #79's progress note dated 01/06/26 revealed the interdisciplinary team discussed a new room change with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of facility policy, the facility failed to ensure family was invited to care conferences for one, (Resident #59) of three residents reviewed for care conferences. The facility census was 71.Findings include:Review of Resident #59's medical record revealed an admission date of 10/25/23 with diagnoses including dementia, unspecified mood disorder, and depression.Review of Resident #59's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident had severely impaired cognition.Review of Resident #59's profile revealed her son was listed as her emergency contact.Review of Resident #59's care conference dated 01/12/26 revealed there was no evidence her son attended or was invited.Interview on 05/19/26 at 11:46 A.M. with Resident #59's son revealed it had been a long time since he had participated in a care conference despite his desire to do so.Interview on 05/19/26 at 2:00 P.M. with Social Service Worker #4 verified there was no evidence Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview and facility policy review, the failed to ensure Resident #74's medication administration was accurately documented. This affected one of three residents reviewed for medication concerns. The facility census was 69.Findings include:Review of Resident #74's medical record revealed an admission date of 08/26/25. Medical diagnoses include chronic obstructive pulmonary disease, acute on chronic respiratory failure with hypoxia, hypertension, heart failure, unspecified atrial fibrillation, and acute kidney failure. Review of Resident #74's Brief Interview for Mental Status (BIMS) dated 08/27/25 revealed a score of 14, indicating the resident was cognitively intact.Review of Resident #74's Medication Administration Record (MAR) for 08/2025 revealed missing documentation for scheduled medications. Review of Resident #74's MAR revealed there was no documentation completed on 08/27/25 for Atorvastatin Calcium (used to lower cholesterol) oral tablet 80 mg to be given at 9:00 P.M., Citalopram Hydrobromide (antidepressant) tablet 40 mg to be given in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations , interviews and review of the policy, the facility failed to ensure the confidentiality and privacy of one resident (#10) of three (#20 and #22) residents reviewed for abuse. The census was 72. Findings include:Review of medical record for Resident #10 revealed admission date of 04/15/20 diagnoses included Huntington's disease, anxiety and protein calorie malnutrition. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #10 was cognitively intact with a Brief Interview of Mental Status (BIMS) score of 13 out of 15. The resident was dependent on one person to assist her with activities of daily living.Review of the Self-Reported Incident #272022 revealed on 03/12/26 the Activities Director #100, Business Office Manager #105, and Human Resource Manager #135 reported to the Administrator and the Director of Nursing, Resident #10 was video recorded by Certified Nursing Assistant (CNA) #110 while participating in an activity event, without her consent. Staff Members,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and staff interviews, facility failed to maintain proper hand hygiene during food service. This had potential to affect all facility residents. Facility census was 82. Findings include 1. Observation and interview on 03/26/25 at 12:04 P.M. revealed [NAME] #177 was taking temperatures of the food items. [NAME] placed thermometer in the mashed potatoes getting a quarter size piece of potato on her thumb and pointer finger. The thermometer was wiped off and was then placed in the gravy by submerging [NAME] #177's thumb and pointer finger into the gravy while their hand was also still covered in mashed potato pieces. [NAME] #177 verified she put her soiled/dirty glove in the gravy mixture. 2. Interview and observation on 03/26/25 from 12:15 P.M. to 12:24 P.M. revealed [NAME] #177 was scooping augratin potatoes on tray line when the scooper fell into the pan and became soiled with cheesy augratin potato residue. Regional Dietary Contractor #222 picked up the soiled scoop and continued tray line service while grabbing all other food items scoops.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-27 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and resident and staff interviews, facility failed to maintain the grounds in a clean and safe manner regarding cigarette butts on the property. This had potential to affect all facility residents. Facility census was 82. Findings include Observation on 03/25/25 at 8:48 A.M. revealed the sidewalk from the east hall exit of the facility to the designated smoking area had significant litter of cigarette butts along the fence and walkway. A second observation at 4:00 P.M. found hundreds of visualized cigarette butts. Interviews and observation on 03/26/25 at 1:40 P.M. with Residents #18 and #52 confirmed smoking area, sidewalk and grass area on the outside of the fence had tons of cigarette butts as people do not pick up after themselves. Residents reported they were supposed to use the dispensing devices and residents just tossed their cigarette butts anywhere. Observation and interview on 03/26/25 at 1:45 P.M. with Licensed Practical Nurse (LPN) #137 confirmed the sidewalk and back of fence were littered with hundred of cigarette butts. He…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and family interview, facility staff interviews, and facility policy review, the facility failed to ensure interdispinary quarterly care conferences were completed for Residents #7, #9 and #36. This affected three residents of six reviewed for care conferences. The facility also failed to update a care plan for an anticoagulant for former Resident #51. This affected one resident of 18 resident care plans reviewed. Facility census was 82. Findings include 1. Review of the medical record for Resident #7 revealed an admission date of 10/05/23. Diagnoses included cerebral infarction, cerebellar stroke, diabetes mellitus, and seizures. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #7 was cognitively intact with a Brief Interview of Mental Status (BIMS) score of 14. Review of the medical record found an interdisciplinary care conferences form dated 05/30/24 revealed a quarterly care conference was held and staff discussed care with resident. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and facility policy review, the facility failed to timely respond to monthly medication regimen reviews (MRR) for four residents (Resident #32, #53, #62, and #73) out of five residents reviewed for unnecessary medications. The facility census was 82. Findings include: 1. Resident #53 was admitted on [DATE] with diagnoses that included non-traumatic chronic subdural hemorrhage, type two diabetes mellitus, anxiety, dementia, hypertension, polyosteoarthritis, atherosclerotic heart disease, peripheral vascular disease, chronic kidney disease stage three, mood disorder, neurocognitive disorder with lewy bodies, and aneurysm of carotid artery. Review of the annual minimum data set (MDS) 3.0 assessment dated [DATE] revealed the resident was unable to be interviewed because her responses were rarely understood. The staff reported Resident #53 had short-term and long-term memory problems. Resident #53 received scheduled pain medications. Resident #53 also received antipsychotic and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-27 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and staff interviews, facility failed to ensure puree was made to the proper consistency. This had potential to affect 11 Residents (#7, #16, #17, 31, #32, #39, #43, #45, #59, #77, and #236) identified by facility to have orders for puree food. Facility census was 82. Findings include Observation on 03/26/25 at 11:12 A.M. revealed [NAME] #177 made puree peas by placing eight heaping scoops with a slotted spoon into the roboku. Then one after another added eight teaspoons of broth into the mixture. Then Regional Dietary Contractor #220 tasted and instructed [NAME] #177 to add more broth 1/4 cup. [NAME] added the broth and continued to mix and added another 1/8 cup of broth. About every 30 seconds the blending was stopped and [NAME] #177 tried the mixture to test for consistency. [NAME] scraped the sides of the roboku but left significant amounts of food on the sides including visible lumps and pieces of peas. Interview and observation on 03/26/25 at 11:20 A.M. revealed [NAME] #177 reported she had finished making the pureed peas and was starting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure residents authorizations were signed with witnesses as required. This affected two Residents (#12, and #36) of seven authorizations reviewed. The facility identified 41 Residents (#1, #2, #4, #5, #6, #7, #10, #11, #12, #13, #15, #17, #18, #19, #21, #22, #24, #27, #28, #29, #30, #31, #33, #36, #41, #43, #44, #45, #46, #47, 49, #50, #53, #54, #55, #58, #62, #64, #66, #137, and #232) with resident fund accounts. Facility census was 82. Findings include 1. Review of the medical record for Resident #12 revealed an admission date of 02/29/24. Diagnoses included heart and kidney disease, respiratory failure with hypoxia, and lymphedema, non-traumatic intracranial hemorrhage, aphasia, hemiplegia and hemiparesis, and respiratory failure. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #12 was cognitively impaired with a Brief Interview for Mental Status (BIMS) Score of six. Review of the fund authorization form dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · D2025-03-27 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and facility policy review, the facility failed to ensure residents were provided spenddown notifications when their accounts balances exceeded $1800.00. This affected two Residents (#17 and #43) of two reviewed with account balances over $1800.00. Facility identified 41 Residents (#1, #2, #4, #5, #6, #7, #10, #11, #12, #13, #15, #17, #18, #19, #21, #22, #24, #27, #28, #29, #30, #31, #33, #36, #41, #43, #44, #45, #46, #47, 49, #50, #53, #54, #55, #58, #62, #64, #66, #137, and #232) with Resident fund accounts. Facility census was 82. Findings include 1. Review of the medical record for Resident #17 revealed an admission date of 02/14/23. Diagnoses included respiratory failure, dementia, vascular disease, and dysphagia. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #17 was cognitively impaired with a Brief Interview of Mental Status (BIMS) score of 4. Review of Resident #17's personal fund balance statements dated 01/02/24 revealed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility staff interview, and facility policy review, the facility failed to develop an accurate and comprehensive care plan for one (Resident #55) with Post Traumatic Stress Disorder (PTSD), of one reviewed for PTSD. The facility census was 82. Findings include: Resident #55 was admitted on [DATE] with diagnoses that included cerebral infarction, hemiplegia and hemiparesis affecting left non-dominant side, type two diabetes mellitus, fibromyalgia, dementia, depression, and PTSD. Review of the annual minimum data set (MDS) 3.0 dated 01/10/25 revealed Resident #55 was severely cognitively impaired with a brief interview for mental status (BIMS) score of 05/15. Resident #55 was noted to have delusions but no behaviors. Resident #55 had psychiatric/mood disorders of depression and post-traumatic stress disorder (PTSD) noted. Resident #55 received antidepressants and anticonvulsant medications with indication present. Review of the care plan for Resident #55 revealed no documentation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to ensure they communicated with the dialysis center. This affected one Resident (#69) of one reviewed for dialysis. The facility identified two residents receiving care from dialysis centers (#69 and #132). Facility census was 82. Findings include Review of the medical record for Resident #69 revealed an admission date of 09/26/24. Diagnoses included end stage renal disease, diabetes, heart failure, and cognitive communication deficit. Review of pre dialysis communication assessment dated [DATE] revealed The following vital signs which were obtained on the morning of 03/21/25: Blood pressure of 131/68, Pulse of 61, Respirations of 16, Temperature of 97.9. The resident weight was 166.2 from 03/20/25 at 10:43 A.M. Review of post dialysis communication assessment dated [DATE] revealed: Blood pressure of 128/64 and Pulse of 62 obtained on 03/21/25 at 9:29 P.M. Respirations of 16 obtained on 03/21/25 at 8:31 A.M., Temperature of 97.9 obtained on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and facility staff interviews the facility failed to ensure individualized trauma informed care was implemented for one resident (Resident #55) of one reviewed for Post Traumatic Stress Disorder (PTSD). The facility census was 82. Findings include: Resident #55 was admitted on [DATE] with diagnoses that included cerebral infarction, hemiplegia and hemiparesis affecting left non-dominant side, type two diabetes mellitus, fibromyalgia, dementia, depression, and post-traumatic stress disorder. Review of the annual minimum data set (MDS) 3.0 assessment dated [DATE] revealed Resident #55 was severely cognitively impaired with a brief interview for mental status (BIMS) score of five out of a possible 15. Resident #55 was noted to have delusions but no behaviors. Resident #55 had psychiatric/mood disorders of depression and post-traumatic stress disorder (PTSD) noted. Resident #55 received antidepressants and anticonvulsant medications with indication present. Review of the medical record for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medication administration observations, staff interview, record review, and facility policy review, the facility failed to follow ordered parameters for blood pressure medication administration for one (Resident #240) of three residents observed for medication administration. The facility census was 82. Findings include: Observation on 03/26/25 at 8:17 A.M. revealed Registered nurse (RN) #136 prepared seven medications for Resident #240 including Lisinopril (used to decrease blood pressure) 5 milligram (mg) tablet and Propranolol (used to decrease blood pressure) 10 mg tablet. After preparing the medications RN #136 entered the resident's room and obtained a blood pressure and pulse for Resident #240. Blood pressure was 105/69 and pulse was 80 beats per minutes. RN #136 continued to administer medications. Review of medication orders for Resident #240 revealed the orders read Lisinopril 5 mg once a day hold for a systolic blood pressure less than 110 millimeters of mercury (mmHg) and Propranolol 10 mg once a day hold for a systolic blood pressure less than 110 mmHg.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of facility policy, the facility failed to ensure a resident had an appropriate diagnosis for the use on an antipsychotic medication. This affected one (#32) of five reviewed for unnecessary medications. The census was 82. Findings include: Review of Resident #32's medical record revealed an admission date of 01/21/25. Diagnoses listed included malnutrition, Alzheimer's disease, heart failure, muscle weakness, and atrial fibrillation. Review of an admission Minimum Data Set (MDS) dated [DATE] revealed Resident #4 had severe cognitive impairment and did not have a psychotic disorder. Review of physician orders revealed an order dated 03/10/25 for Quetiapine Fumarate (antipsychotic medication Seroquel) 25 milligrams (mg) give one tablet by mouth at bedtime. Further review of physician orders revealed Seroquel 25 mg at bedtime for insomnia was originally ordered on 01/21/25 and continued with orders dated 02/02/25, and 03/08/25. Seroquel was discontinued…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medication administration observations, staff interview, record review, and facility policy review, the facility failed to ensure medications were administered as ordered resulting in a medication errors rate of 6.45 percent (%). This affected one resident (Resident #240) out of three residents observed for medication administration. The facility census was 82. Findings include: Observation on 03/26/25 at 8:17 A.M. revealed Registered nurse (RN) #136 prepared seven medications for Resident #240 including Lisinopril (used to decrease blood pressure) 5 milligram (mg) tablet and Propranolol (used to decrease blood pressure) 10 mg tablet. After preparing the medications RN #136 entered the resident's room and obtained a blood pressure and pulse for Resident #240. Blood pressure was 105/69 and pulse was 80 beats per minutes. RN #136 continued to administer medications. Review of medication orders for Resident #240 revealed the orders read Lisinopril 5mg once a day hold for a systolic blood pressure less than 110 millimeters of mercury (mmHg) and Propranolol 10 mg once a day hold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and facility staff interview the facility failed to maintain an accurate and complete record for one (Resident #53) who received hospice services. This affected one of one reviewed for hospice services. The facility census was 82. Findings include: Resident #53 was admitted on [DATE] with diagnoses that included non-traumatic chronic subdural hemorrhage, type two diabetes mellitus, anxiety, dementia, hypertension, polyosteoarthritis, atherosclerotic heart disease, peripheral vascular disease, chronic kidney disease stage III, mood disorder, neurocognitive disorder with lewy bodies, and aneurysm of carotid artery. Review of the annual minimum data set (MDS) 3.0 assessment dated [DATE] revealed the resident was unable to be interviewed because her responses were rarely understood. The staff reported Resident #53 had short-term and long-term memory problems. Resident #53 was also receiving hospice care. Review of the electronic medical record revealed the last hospice note scanned into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medication administration observations, staff interview, and facility policy review, the facility failed to ensure medications were administered in a manner to prevent contamination or infection. This affected one resident (Resident #240) out of three residents observed during medication administration observations. The facility census was 82. Findings include: Observation on 03/26/25 at 8:17 A.M. revealed Registered Nurse (RN) #136 prepared seven medications for Resident #240. The individual medications were stored in a unit dose dispensing system. Each individual medication was removed from the package and placed in the medication cup. RN #136 removed each medication from the package into her ungloved hand. Then dropped the medication into the medicine cup. Interview on 03/26/25 at 8:22 A.M. with RN #136 confirmed medications were removed from pharmacy unit dose packs into her bare hand. RN #136 stated she was not aware she should not touch the pills and should either place the pills directly into the cup or wear gloves. Review of the policy Medication Administration last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, review of facility surveillance footage, review of facility self-reported investigation, staff interviews, and review of facility policy, the facility failed to protect three residents (Resident #46, #74, and #75) from misappropriation when Former Licensed Practical Nurse (LPN) #200 misappropriated their pain medications. This had the potential to affect fifteen residents on the east unit under the care of Former LPN #200. The facility census at the time of the incident was 77 residents. Findings include: Review of medical record for Resident #46 revealed an admission date of 08/15/12. Diagnoses included multiple sclerosis, peripheral vascular disease, chronic pain, and osteoarthritis. The care plan dated 07/28/23 revealed Resident #46 was at risk for pain related to past medical history and diagnoses, with the goal to not experience a decline in overall function related to pain or have an interruption in normal activities due…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-10-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, resident interview, and record review, the facility failed to respond to call lights in a timely manner. This affected two residents (#35 and #49) of three reviewed for call light response. Facility census was 73. Findings include: 1. Review of the medical record for Resident #35 revealed an admission date of 07/19/24. Diagnoses included diabetes, spinal muscular atrophy, chronic myeloid leukemia, respiratory failure with hypoxia, pulmonary fibrosis, and bipolar disorder. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #35 was cognitively intact and required set up assist for eating, and was dependent with toileting, oral hygiene, showering, and personal hygiene. Review of the plan of care dated 10/07/24 revealed the resident require two person assistance for bed mobility and toileting. Observation and interview on 10/09/24 at 9:25 AM with Resident #35 revealed her call light had been on since about 8:00 A.M. for incontinence care. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, and resident interviews, the facility failed to ensure residents had linens placed on their beds to ensure a comfortable homelike environment. This affected one resident (#35) of three reviewed for environment. Facility census was 73. Findings include Review of the medical record for Resident #35 revealed an admission date of 07/19/24. Diagnoses included diabetes, spinal muscular atrophy, chronic myeloid leukemia, respiratory failure with hypoxia, pulmonary fibrosis, and bipolar disorder. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #35 was cognitively intact and required set up assist for eating, and was dependent with toileting, oral hygiene, showering, and personal hygiene. Review of the plan of care dated 12/10/23 revealed Resident #35 required two person assistance for bed mobility. Observations on 10/07/24 at 10:40 A.M., 11:10 A.M., and again at 3:30 P.M. of Resident #35's room revealed Resident #35 had no sheet on her mattress.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff and resident interviews, and record review, the facility failed to ensure residents received showers as scheduled. This affected one resident (#35) of three reviewed for Activities of Daily Living (ADLs). Facility census was 73. Findings include Review of the medical record for Resident #35 revealed an admission date of 07/19/24. Diagnoses included diabetes, spinal muscular atrophy, chronic myeloid leukemia, respiratory failure with hypoxia, pulmonary fibrosis, and bipolar disorder. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #35 was cognitively intact and required set up assist for eating, and was dependent with toileting, oral hygiene, showering, and personal hygiene. Review of the shower sheet dated 08/14/24 revealed a shower was provided. Review of the shower sheet dated 09/02/24 revealed no mention of a shower being provided. The form stated no skin issues were found. Review of the shower sheet dated 09/05/24 revealed no mention of a shower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and record review, facility failed to ensure residents received a full and nutritious meal. This effected one resident (#35) of three reviewed for nutritious meals. Facility census was 73. Findings Review of the medical record for Resident #35 revealed an admission date of 07/19/24. Diagnoses included diabetes, spinal muscular atrophy, chronic myeloid leukemia, respiratory failure with hypoxia, pulmonary fibrosis, and bipolar disorder. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #35 was cognitively intact and required set up assist for eating. Review of the plan of care dated 12/10/23 revealed resident was at risk for altered nutritional status with interventions to provide meals based on food preferences and as ordered update preferences on the tray ticket. Review of physician orders for 08/26/24 revealed an order for carb controlled diet. Review of the menu spread sheet for dinner meal on 10/08/24 revealed carb controlled diet should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-05 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of hospital discharge orders, staff interview and review of medication information from Medscape, the facility failed to ensure a resident received anticoagulant medications as physician ordered resulting in significant medication errors. This affected one (#10) of three residents reviewed for medication administration. Facility census was 65. Findings include: Review of medical record for Resident #10 revealed admission date of 10/30/23. Diagnoses include atherosclerosis of native arteries of extremities with intermittent claudication in bilateral legs, peripheral vascular disease (PVD), chronic obstructive pulmonary disease (COPD) and diabetes mellitus (DM). Resident #10 was discharged on 11/02/23 to the emergency room, and then discharged home. Review of Resident #10's five-day Minimum Data Set (MDS) dated [DATE] revealed the resident had a Brief Interview Mental Status (BIMS) score of 13 out of 15 indicating intact cognition. He was independent for eating, bed mobility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-12 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record review, staff and resident interviews, and facility policy review, the facility failed to implement physician order for half grab bars for Residents #33 and #34, failed to implement physician order for a restorative program for Resident #8, and failed to implement physician order for a Blue Hand and Extension Splint for Resident #56. This affected four (Residents #8, #33, #34, and #56) of five residents reviewed for positioning/mobility. The facility identified 29 residents with contractures. The facility census was 61. Findings include: 1. Review of the medical record for Resident #8 revealed an admission date of 04/25/19. Diagnoses included dementia, depression, and left above the knee amputation. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #8 had severe cognitive impairments. Review of Resident #8's therapy notes revealed on 10/25/19, Occupational Therapy (OT) began treatment to Resident #8's right and left hand contractures. The record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-12 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to timely address pharmacy recommendations. This affected six (Residents #22, #25, #33, #34, #40, and #56) of six residents reviewed for unnecessary medications. The facility census was 61. Findings include: 1. Review of Resident #22's medical record revealed an admission dated of 01/30/20. Diagnoses included chronic kidney disease, type II diabetes mellitus, major depressive disorder, and morbid obesity. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #22 was cognitively intact. Review of Resident #22's pharmacy recommendations dated 10/18/21, 02/15/22,and 03/17/22 revealed a complete blood count (CBC), basic metabolic panel (BMP), and hemoglobin A1C laboratory tests were requested to be drawn every six months. The pharmacy recommendation was not signed by a physician nor was there evidence in the medical record this was addressed by a physician. Review of Resident #22's pharmacy recommendations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-12 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the facility's policy, the facility failed to timely address pharmacy recommendations to address psychotropic medication use. This affected five (Resident #25, #33, #34, #40, and #56) of six reviewed for unnecessary medications. The facility census was 61. Findings include: 1. Review of Resident #25's medical record revealed an admission date of 10/09/20. Diagnoses included vascular dementia and schizoaffective disorders. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #25 was severely cognitively impaired. Review of Resident #25's pharmacy recommendations dated 03/17/22 was for a GDR of Trazodone (antidepressant medication) 25 milligrams (mg). The pharmacy recommendation was not signed by a physician. There was no documentation of the pharmacy recommendations being addressed by a physician. Review of Resident #25's pharmacy recommendations dated 02/15/22 and 03/17/22 revealed it was for a gradual dose reduction (GDR)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-12 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interviews, and facility policy review, the facility failed to conduct or invite the resident to attend care conferences. This affected two (Residents #45 and #57) of three residents reviewed for care planning. The facility census was 61. Findings include: 1. Review of Resident #45's medical record revealed an admission date of 06/19/18. Diagnoses included cerebral vascular infarction (stroke), epilepsy, chronic obstructive pulmonary disease (COPD), and depression. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #45 was cognitively intact, able to make decisions, and able to communicate without limitations. Review of the Interdisciplinary and Social Work notes revealed Resident #45 had not attended a care conference since 10/16/20. There was no evidence Resident #45 refused to attend or declined an invitation to any additional care conferences. Interviews on 04/05/22 at 10:15 A.M. and 04/06/22 at 1:20 P.M. with Resident #45 revealed he had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure the resident's Minimum Data Set (MDS) assessments were accurately completed. This affected two (Residents #8 and #30) of 20 residents reviewed for MDS assessments. The facility census was 61. Findings include: 1. Review of Resident #30's medical record revealed an admission date of 09/19/19. Diagnoses included muscle weakness. Review of the quarterly MDS assessment dated [DATE] revealed Resident #30 was coded as having a wound infection. Further review of Resident #30's medical record from 10/01/21 through 04/07/22 revealed no documentation of any wound infections. Interview on 04/07/22 11:15 A.M. with Licensed Practical Nurse (LPN) #31 confirmed Resident #30's quarterly MDS assessment dated [DATE] was coded incorrectly for wound infection. LPN #31 confirmed there was no documentation of Resident #30 having a wound infection from 10/01/22 through 04/07/22. 2. Review of the medical record for Resident #8 revealed an admission date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, resident and staff interviews, review of fall reports, and review of facility policy, the facility failed to implement the appropriate fall procedure following Resident #40's fall and failed to implement fall interventions for Resident #34 who had a history of multiple falls. This affected two (Residents #34 and #40) of four residents reviewed for falls. The facility census was 61. Findings include: 1. Review of the medical record for Resident #40 revealed an original admission date on 03/16/18. Diagnoses included congestive heart failure, infarction (stroke), chronic pain, generalized muscle weakness, difficulty in walking, and seizures. Review of the physician orders dated 12/20/21 revealed Resident #40 had an order for a low bed when sleeping for fall precautions. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #40 had intact cognition. The resident required limited assistance to extensive assistance from one to two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-12 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, staff interview, observation, and review of the facility's policy, the facility failed to ensure a resident's enteral nutrition (tube feeding) was being administered as ordered. This affected one (Resident #30) of two residents reviewed for tube feeding. The facility identified two residents residing in the facility currently receiving tube feeding. The facility census was 61. Findings include: Review of Resident #30's medical record revealed an admission date of 09/19/19. Diagnoses listed included aphasia, dysphagia, muscle weakness. Resident #30 was assessed as being severely cognitively impaired, requiring extensive assistance with activities of daily living (ADLs), and had a feeding tube. Review of the physician orders dated 03/08/22 revealed an order for Jevity 1.5 (enteral nutrition) 75 milliliters per hour (ml/hr) times 18 hours from 4:00 P.M. until 10:00 A.M. This totaled to be 1,340 ml for the 18 hours. Provide an alternative when necessary. Observation of Resident #30's tube feeding on 04/04/22 at 8:23 P.M. revealed a tube feeding bottle of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, review of a hospice contract, and facility policy review, the facility failed to ensure a hospice communication notes were kept on-site and were available to the facility staff for one resident (Resident #44). This affected one (Residents #44) of 20 residents reviewed for medical records. The facility census was 61. Findings include: Review of the medical record for Resident #44 revealed an admission date on 01/29/20. Diagnoses included Alzheimer's Disease, cerebral infarction (stroke), congestive heart failure, schizophrenia, and stage IV chronic kidney disease. Review of the care plan dated 01/29/20 revealed Resident #44 received hospice services and needed coordination of care related to end of life care. Interventions included the hospice provider to provide a schedule to the facility of their visits and care to be provided during visits and will notify facility of changes in the schedule or care to be provided. Review of the significant change Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-12 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and policy review, the facility failed to offer residents pneumococcal immunization. This affected two (Resident #14 and #32) of five residents reviewed for immunizations. The facility census was 61. Findings include: 1. Review of Resident #14's medical record revealed an admission date of 01/21/22. Diagnoses included type two diabetes mellitus, and heart failure. Further review of Resident #14's medical record revealed no evidence the resident received or was ever offered the pneumococcal vaccine. 2. Review of Resident #32's medical record revealed an admission date of 01/25/22. Diagnoses included malignant neoplasm of prostate and anxiety. Further review of Resident #32's medical record revealed no evidence the resident received or was ever offered the pneumococcal vaccine. Telephone interview with Director of Nursing on 04/14/22 at 3:55 P.M. confirmed Resident #14 and #32 did not receive the pneumonia vaccine and there was no documentation of the vaccine offered or refused in the resident's medical records. Review of the facilities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-06-27 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to implement a gradual dose reduction for an antidepressant medication as ordered by physician for Resident #13, failed to follow up on pharmacy recommendations for Residents #46 and failed to ensure Resident #3 and #44 had a monthly medication regimen review. This affected four (Resident #3, #13, #44 and #46) of five residents reviewed for unnecessary medications. The facility census was 72. Findings include: 1. Review of the medical record for Resident #13 revealed an admission date of 11/30/18 with diagnoses including anxiety, depression, and post traumatic stress disorder. Review of the quarterly Minimum Data Set (MDS) assessment, dated 05/09/19, revealed Resident #13 had no cognitive deficits and received antidepressant medications. Review of the care plan revealed Resident #13 had depression and used antidepressant medication. Intervention included to administer medications as ordered. Review of the physician orders, dated June 2019, revealed Resident #13 was on the following antidepressant medications:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-27 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to ensure the advance directives for residents were accurate. This affected three (Resident #15, #19 and #64) of 24 residents reviewed during the initial pool part of the survey process. The facility census was 72. Findings include: 1. Review of Resident #64's medical record revealed an admission date of 05/31/16. Diagnoses included Alzheimer's disease, schizophrenia, adult failure to thrive, chronic obstructive pulmonary disease, chronic pancreatitis, dementia with behavioral disturbance, kwashiorkor, depression, muscle weakness, neuropathy, psychosis and thrombocytopenia. Review of the annual Minimum Data Set (MDS) assessment, dated 06/07/19, revealed Resident #64's cognition was intact. Review of the resident's electronic medical record revealed active orders in the electronic charting system for Do Not Resuscitate Comfort Care Arrest (DNRCCA) as a code status. Review of the resident's hard medical record revealed there were two forms under the code status tab. There was a DNRCCA form which was unsigned by a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-27 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to complete an updated pre-admission screening and resident review (PASARR) following a significant change. This affected one (Resident #53) of twenty-four residents reviewed for PASARR. The facility census was 72. Findings include: Review of Resident #53's medical record revealed being admitted on [DATE] with diagnoses including adjustment disorder with mixed disturbances. Review of the Minimum Data Set (MDS) assessment, dated 04/03/19, revealed the resident was cognitively intact. Review of Resident #53's PASARR, dated 04/25/13, revealed the resident had a diagnosis of developmental disability. The PASARR did not identify Resident #53 had a diagnosis of Bipolar disorder. Review of Resident #53's medical record, dated 12/19/18, revealed the resident received a new diagnosis of Bipolar disorder. Interview on 06/25/19 at 12:55 P.M. with Corporate Social Service Director (SS) #300 confirmed Resident #53's PASARR, dated 04/25/13, revealed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and resident and staff interviews, the facility failed to accurately update the resident's plan of care to reflect any change of condition. This affected two (Resident #6 and #72) of the 24 residents reviewed for plan of cares. The facility's census was 72. Findings include: 1. Review of Resident #6's medical record revealed an admission date of 07/25/18. Diagnoses included delirium, anxiety, and muscle weakness. Review of Resident #6's Minimum Data Set (MDS) assessment, dated for 06/05/19, revealed the resident had intact cognition. Review of the resident's plan of care, dated 03/02/19, indicated resident was non-compliant with the facility's smoking policy including a history of smoking in his room and refusing to wear the recommended smoking apron for protection from dropped ashes or a dropped cigarette. Review of a smoking assessment, dated 06/21/19, revealed Resident #6 was no longer required to be supervised while smoking and no longer needed to wear a smoking apron. Observation on 06/27/19 at 9:00 A.M. of Resident #6 smoking outside in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-27 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and resident and staff interview, the facility failed to ensure resident's had their assistive hearing devices to maintain hearing abilities. This affected one (Resident #72) of one resident reviewed for hearing. The facility's census was 72. Findings include: Review of Resident #72's medical chart revealed an admission date of 12/19/17 with the diagnoses of dementia without behaviors, cognitive communication deficit, difficulty hearing in right ear, and traumatic subdural hemorrhage without loss of consciousness. Review of the plan of care, dated 12/19/17, revealed the resident was at risk for a deficit related to hearing deficit to her right ear. There was no mention of hearing aids in the resident's plan of care. Review of the Minimum Data Set (MDS) assessment, dated 06/04/19, revealed the resident's cognition was intact and the resident had no assistive devices related to a hearing deficit ordered for this resident. Review of Resident #72's inventory list did not have hearing aids listed on it as items the resident should have. Interview and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, resident and staff interview, and review of the facility's smoking policy, the facility failed to ensure residents who smoked, returned their smoking items back to the nurse after each smoking incident and failed to ensure a resident was supervised during smoking. This affected three (Resident #6, #8 and #67) of the four residents reviewed for smoking. This facility also failed to ensure all ordered fall preventions were in place for the resident's safety. This affected one (Resident #72) of five residents reviewed for accidents. The facility's census was 72. Findings include: 1. Review of Resident #6's medical record revealed an admission date of 07/25/19 with the diagnoses of anxiety, delirium, type two diabetes mellitus, and cognitive communication deficit. The plan of care, dated 03/02/18, revealed the resident was a smoker. Review of the Smoking Assessment, dated 06/21/19, revealed the resident was not required to be monitored by facility staff while smoking. Interview on 06/27/19 at 10:00 A.M. with Resident #6 revealed residents who smoke…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, medical record review, and facilities policy review, the facility failed to ensure oxygen tubing was dated for two residents (Residents #65 and #72) and failed to have current physician orders for use of oxygen for one resident (Resident #65). This affected two (Resident #65 and Resident #72) of 16 residents assessed for respiratory therapy. The facility census was 72. Findings included: 1. Review of the medical record for Resident #65 revealed an admission date of 06/14/19 with diagnoses including congested heart failure, hypertension, and chronic atrial fibrillation. Review of the admission Minimum Data Set (MDS) assessment, dated 06/21/19, revealed he had no cognitive deficits. Review of the care plan revealed Resident #65 was on oxygen therapy related to congestive heart failure. Review of the physician orders, dated 06/2019, revealed there were no orders for oxygen therapy until after surveyor intervention. On 06/26/19, a new physician order revealed an oxygen saturation was to be obtained every shift and as needed, oxygen tubing and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2022-04-12 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the facility policy, the facility failed to notify the Long-Term Care Ombudsman timely and failed to provide a transfer notice to the resident and/or resident's representative when Residents #36 and #59 were sent out to a local hospital. This affected two (#36 and #59) of four residents for hospitalization. The facility census was 61. Findings include: 1. Review of the medical record for Resident #36 revealed he was admitted to the facility 11/01/19. Diagnoses included osteomyelitis, Parkinson's Disease, cerebral infarction, peripheral vascular disease, and paroxysmal atrial fibrillation. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #36 has extensive cognitive impairment. Review of the progress notes dated 08/19/21 at 10:54 A.M. revealed Resident #36 was not feeling well and upon assessment, vital signs were stable with oxygen at 87 percent. Emergency oxygen started at two liters nasal cannula. Resident #36…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ARBORS AT OHIO — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.6-0.6 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 3 of 52.9+0.1 vs chain
Quality measures 4 of 54.2-0.2 vs chain
The other 15 homes this chain runs (chain average 2.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ARK OPCO GROUP, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2015
B&Y HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
CODY HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
NORCROSS, ROBERTIndividualCONTRACTED MANAGING EMPLOYEE; CORPORATE OFFICERsince 07/01/2015
ROGERS, STACEYIndividualCONTRACTED MANAGING EMPLOYEEsince 07/01/2015
KIRK, KRISTINEIndividualW-2 MANAGING EMPLOYEEsince 09/01/2016
FLASHNER, CRAIGIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
PERLSTEIN, YITZCHOKIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
NOBLE HEALTHCARE MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
PRESTIGE ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2016

CMS files one row per role, so the 15 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.8M
Net patient revenuemost recent cost report
-17.6%
Operating marginrevenue minus expenses
$442K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 17%Medicare 2%Other / private 81%

This home reported $442K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$316per resident / day
operating cost
$9,618per month
≈ monthly operating cost
$269per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365426. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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