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Arbors At Stow

2910 L'ermitage Pl, Stow, OH 44224 · For profit - Corporation · 145 certified beds · (330) 688-1188 Medicare & Medicaid certified

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Flagged for abuseResident-funds citation (F0569)Behavioral-health or dementia-care citation — no harm found (F0740)2 immediate-jeopardy citations$146,510 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $146,510 in federal fines (most recent 2025-01-15)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3825 Fishcreek Road · (234) 867-7106 · Call to confirm hours
Pharmacy
4044 Fishcreek Rd · (330) 688-6140 · Call to confirm hours
Grocery
Meijer0.8 mi
4303 Kent Rd · (234) 900-5728 · Call to confirm hours
Park
Red Park0.1 mi
Typically dawn to dusk
Place of worship
4150 Fishcreek Rd · (330) 688-6935

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased0.3%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight4.7%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms17.9%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.2%3.2%3.3%typical
Long-stay residents whose ability to walk worsened3.1%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication40.4%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine80.7%94.5%95.3%worse
Long-stay residents with pressure ulcers0.2%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control24.6%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table20.6%8.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication7.7%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine11.4%75.6%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.1%U.S. median 10.7%
Went back to hospital
0.07U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.07 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 6.6–17.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.811.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.45
RN hours/ resident / day
0.92
LPN hours/ resident / day
2.53
Aide hours/ resident / day
3.90
Total nurse hours/ resident / day
0.34
RN hoursweekends
53.8%
Total nursing turnover
65.0%
RN turnover

How full it usually is: this home is certified for 145 beds and averages 126.2 residents a day — about 87% occupied, or roughly 19 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.90 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.53 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.46 hrs/resident/day on weekends vs 4.07 on weekdays — 15% thinner on weekends. RN hours go from 0.50 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-03-25)
10
at the previous standard inspection (2025-01-15)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 15 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · J2024-09-24 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review, hospital record review, pharmacy regimen review, policy review, resident representative interview and staff interviews, the facility failed to prevent a significant medication error for Resident #150. This resulted in Immediate Jeopardy and serious life-threatening harm when Resident #150, who had a known history of hypothyroidism and myxedema coma (a life-threatening condition caused when the level of thyroid hormones become very low or hypothyroidism which causes lethargy, confusion, weakness, and difficulty breathing) in 2021 and 2022, was not ordered or administered, Synthroid, used to treat hypothyroidism from admission on [DATE] through 04/20/24 when the resident was transferred to the hospital due to a deterioration in the resident's condition. On 04/20/24 the resident was transferred to the hospital with decreased consciousness, weakness, decreased appetite and trouble swallowing. The resident's heart rate was bradycardic at 46 beats per minute. The resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2023-09-05 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, open and closed medical record review, hospital medical record review, Self-Reported Incident (SRI) review, facility incident report review, staff schedule review, review of the facility Abuse policy and interviews, the facility failed to ensure Resident #119 was free from an incident of resident-to-resident physical abuse. This resulted in Immediate Jeopardy, serious life-threating injuries, and subsequent death beginning on 08/15/23 when Resident #119, who was cognitively impaired and had a history of wandering, wandered into Resident #40's room and Resident #40, who had a history of physical aggression toward other residents when entering her room, willfully pushed Resident #119 causing Resident #119 to fall to the ground. Resident #119 was assessed to have a quarter-sized red bump to her upper right forehead, an acute right femoral neck fracture and was in severe pain (shaking and crying) requiring hospitalization as a result of the fall with injury. Resident #119 was transferred to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-01-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review and interview the facility failed to ensure residents received adequate fluids to prevent dehydration. This affected Resident #73 and had the potential to affect 17 residents (#19, #28, #36, #49, #59, #63, #67, #70, #71, #72, #81, #84, #87, #88, #91, #99, and #109) who resided on the C pod nursing unit and 19 residents (#5, #31, #33, #41, #44, #46, #64, #66, #73, #77, #90, #92, #94, #100, #101, #108, #112, #121 and #224) who resided on the D pod nursing unit. The facility also failed to ensure diets were followed as ordered. This affected one resident (Resident #93) of five reviewed for nutrition. The facility census was 125. Findings include: Actual harm occurred on 11/16/24 when Resident #73, who had severe cognitive impairment was noted to have an acute change in condition/altered mental status with slurring/mumbling words, an inability to perform hand grasps and equal but fixed pupils. The resident was transferred to the hospital and admitted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-11-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review and interview, the facility failed to develop and implement a comprehensive and individualized pressure ulcer prevention and treatment program for Resident #44 to prevent the development of in-house pressure ulcers within 30 days of admission. Actual harm occurred on 11/01/24 when Resident #44, who was cognitively impaired, had a history of skin impairment, was at risk pressure ulcer development, and dependent upon staff for bed mobility, was assessed by facility staff to have deep tissue injury (DTI) (persistent non-blanchable deep red, maroon or purple discoloration due to underlying damage to soft tissue) pressure ulcers to the left heel and sacrum. The resident reported pain associated with the pressure ulcers. Prior to the development, there was no evidence comprehensive skin monitoring and/or effective interventions were in place to prevent the development of these ulcers. This affected one resident (#44) of three residents reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility Self-Reported Incident (SRI) review, policy review, and interview, the facility failed to ensure Resident #200 was transferred safely using a Hoyer mechanical lift to prevent an injury. Actual harm occurred on 05/14/24 when Resident #200, who required assistance of two people during transfers, was transferred with one staff member using a Hoyer mechanical lift and sustained a displaced fracture of the right distal humerus. This affected one resident (#200) of three residents reviewed for falls and accidents. The facility census was 129. Findings include: Review of Resident #200's medical record revealed the resident was readmitted on [DATE] and discharged on 05/20/24 with diagnoses including Alzheimer's disease, heart failure, osteoarthritis, and essential hypertension. Review of Resident #200's diagnoses list revealed the resident did not have a diagnosis of osteoporosis. Review of Resident #200's Activities of Daily Living (ADL) self-care care plan revealed an intervention,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and review of the facility policy, the facility failed to discard expired food timely. This had the potential to affect all 131 residents receiving food from the kitchen. Facility census was 131.Findings include: Observation on 03/16/26 from 9:25 A.M. to 10:03 A.M. with Food and Nutrition Services Director (FNSD) #642 revealed in the second dry storage room there was a case of bottled water that expired 01/30/24, a case of potato pearls that expired 04/04/24, three expired cases of bottled water that expired 11/30/24, one case of cream of potato soup cans that expired 12/07/24, two two-gallon jugs of water that expired 07/16/25, five cans of corned beef hash that expired 08/23/25, one can of diced green chiles that expired 10/03/25, three cans of mixed fruit that expired November 2025, one case of peanut butter jars that expired 11/21/25, one can of Manwich sandwich filling that expired 11/25/25, six cans of black beans that expired December 2025, one can of mixed fruit that expired December 2025, one case of expired Saltine crackers that expired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-25 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of the facility policy, the facility failed to implement their abuse policy to timely report allegations of abuse. This affected five residents (#8, #77, #131, #155 and #157) out of 21 residents reviewed for abuse. Facility census was 131.Findings include:1. Review of Resident #8's closed medical record revealed an admission date of [DATE] and diagnoses including Alzheimer's disease, dementia with mood disturbance, diabetes, bipolar disorder, anxiety, depression and obesity. Resident #8 expired in the facility on [DATE] on hospice services. Review of Resident #8's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #8 had a memory problem, knew the location of his own room, displayed disorganized thinking and inattention, wandered one to three days in the look-back period, showed verbal and other behavioral symptoms one to three days in the look-back period and displayed physical behavioral symptoms four to six days in the look-back period.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-25 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of the facility policy, the facility failed to timely report allegations of abuse to the State Agency (SA) as required. This affected five residents (#8, #77, #131, #155 and #157) out of 21 residents reviewed for abuse. Facility census was 131.Findings include:1. Review of Resident #8's closed medical record revealed an admission date of [DATE] and diagnoses including Alzheimer's disease, dementia with mood disturbance, diabetes, bipolar disorder, anxiety, depression and obesity. Resident #8 expired in the facility on [DATE] on hospice services. Review of Resident #8's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #8 had a memory problem, knew the location of his own room, displayed disorganized thinking and inattention, wandered one to three days in the look-back period, showed verbal and other behavioral symptoms one to three days in the look-back period and displayed physical behavioral symptoms four to six days in the look-back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-25 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of medical record, review of facility fall investigation, review of hospital records, review of facility policy and interview, the facility failed to provide comprehensive interdisciplinary monitoring (including input from hospice and Resident #71's son) following an incident on 02/07/26 when the resident was lowered to the floor resulting in a delay in identification and treatment of a left femur fracture, failed to ensure medication parameters were followed per the physician's orders and physician was notified medication was being held for Resident #131, failed to ensure the dressing was changed for Resident #75 per the physician's order, and failed to have a perimeter mattress in place for Resident #12 and #75 per the physician's order. This affected one resident (Resident #71) of nine residents reviewed for change in condition, one resident (Resident #131) of six reviewed for medications, one resident (#75) of two residents reviewed for dressing changes, and two residents (#12…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-25 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, recipe review and review of the facility policy, the facility failed to ensure pureed foods were prepared appropriately. This affected 22 residents (#13, #14, #18, #21, #30, #31, #32, #37, #38, #45, #54, #57, #60, #61, #63, #65, #72, #91, #103, #107, #153 and #154) that received pureed cabbage during the lunch meal on 03/17/26. Facility census was 131.Findings include: Observation on 03/17/26 from 9:50 AM to 10:45 A.M. revealed [NAME] #654, District Manager (DM) #643 and Food and Nutrition Services Director (FNSD) #642 were present for puree preparation. [NAME] #654 stated she needed 27 cabbage portions pureed for the lunch meal and would make 33 portions to allow for some extra. [NAME] #654 took the cabbage out of the oven and temped it with the facility's self-calibrating electronic thermometer which read 205.2 degrees Fahrenheit (F) and portioned 33 four-ounce portions of cabbage along with all of the liquid (not measured out) that was in the pan from the oven into the Robo Coupe (food processor). Over the course of the observation, [NAME] #654…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-25 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and review of the facility policy, the facility failed to ensure call lights were functional as required. This affected four residents (#20, #47, #49 and #52) reviewed out of 16 resident rooms observed for call light functionality. Facility census was 131.Findings include: Observation on [DATE] from 9:42 A.M. to 10:40 A.M. with Director of Maintenance (DOM) #584 revealed the following concerns:-Resident #20 and Resident #49's call lights were tested and did not activate (light up) outside of the room. Interview with DOM #584 at the time of observation confirmed the lights did not activate outside of the room and DOM #584 thought the light bulb went bad. -Continued observation of Resident #47 and Resident #52's call lights revealed when pressed, they did not activate outside of the room and also did not ring at the nurses' station. Interview with Registered Nurse (RN) #586 and DOM #584 verified the call lights did not activate outside of the room or at the nurses' station.Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-25 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and review of the facility policy the facility failed to ensure air temperatures remained in required ranges and failed to maintain wheelchairs in a clean and sanitary manner. This affected 48 residents (Resident #5, #18, #27, #47 and #52), all 21 residents on D pod (Residents #2, #8, #14, #15, #17, #22, #25, #33, #38, #44, #58, #61, #78, #83, #84, #88, #92, #97, #115, #149 and #150), and all 22 residents on E pod (Residents #10, #24, #35, #41, #43, #48, #53, #54, #56, #63, #66, #71, #72, #81, #86, #87, #89, #93, #95, #96, #114, #118 and #148). Facility census was 131.Findings include: 1. Observation on 03/19/26 from 9:42 A.M. to 10:40 A.M. with Director of Maintenance (DOM) #584 revealed the following air temperatures were obtained with the facility's laser thermometer:-Resident #47 and Resident #52's room had a temperature of 68.2 degrees F.-Resident #5 and Resident #18's room had a temperature of 69.3 degrees F.-Resident #27's room had a temperature of 69.1 degrees F.-Resident #2 and Resident #58's room had a temperature of 68.9…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview and review of the facility policy, the facility failed to notify residents when their resident funds accounts were within $200.00 of the Medicaid resource limit as required. This affected three residents (#17, #38 and #49) of five residents reviewed for personal funds. Facility census was 131.Findings include: 1. Review of Resident #17's medical record revealed an admission date of 09/30/24 and diagnoses including dementia with agitation, depression, unspecified psychosis and anemia. Review of Resident #17's resident funds statement revealed a balance of $3957.67 on 01/02/26, $3939.23 on 02/02/26 and $4353.05 on 03/02/26. One spend-down letter was provided to Resident #17 and his representative on 03/16/26 and no other letters were available for review. Interview on 03/20/26 at 1:30 P.M. with Business Office Manager (BOM) #511 revealed she only had the last month of spend-down letters to provide for Resident #17 as she was not keeping historical ones. Interview on 03/20/26 at 1:45 P.M. with the Administrator verified he expected spend down letters…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record review, facility incident report review, interview with staff, and review of the facility's abuse policy the facility failed to provide adequate supervision to prevent physical abuse of a cognitively impaired resident (Resident #131) by another resident identified by the staff to have aggressive behaviors. This affected one resident ( Resident #131) of 21 residents reviewed for abuse.Findings include:Review of the medical record revealed Resident #157 was admitted to the facility on [DATE] with diagnoses including hearing loss, cerebral ischemia, asthma , major depressive disorder, generalized anxiety disorder, and dementia.Review of the Quarterly Minimum Data Set assessment dated [DATE] revealed Resident #157 had severely impaired cognition. Resident #157 had delusions, physical and verbal behaviors, rejection of care, and wandering. Review of the plan of care dated 04/02/25 revealed Resident #157 had behaviors related to dementia as evident by exit seeking, physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of the facility policy the facility failed to ensure Resident's #7 care planned fall interventions were implemented. This affected one resident (Resident's #7) out of three residents reviewed for falls. The facility census was 131.Findings include:Review of Resident #7's medical record revealed an admission date of 02/19/26 and diagnoses included unspecified dementia, quadriplegia, delusional disorders, Alzheimer's Disease with early onset, anxiety disorder, major depressive disorder and epilepsy. Review of Resident #7's Nursing admission Evaluation dated 02/19/26 included Resident #7 was at risk for falls.Review of Resident #7's care plan dated 02/19/26 and revised 02/27/26 included Resident #7 was at risk for falls/injury related to impaired cognition and decreased safety awareness. Reduce the risk of injury through the next review. Interventions initiated on 02/19/26 included to ensure Resident #7's room was free from accident hazards; place a mat to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Dcited before2026-03-25 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to adequately manage Resident #6's pain following a fall. This affected one resident (#6) of three reviewed for pain management. The facility census was 131. Findings include:Record review revealed Resident #6 admitted on [DATE] with diagnoses including anxiety, personality disorder, depression, violent behavior, paranoid schizophrenia, polyneuropathy (nerve pain).Review of care plan dated 11/17/25 revealed Resident #6 was at risk for falls related to generalized weakness, history of falls and impaired cognition with decreased safety awareness with intervention to encourage the resident to use the call light. Resident #6 was at risk for pain related to polyneuropathy with intervention to administer medications per orders and monitoring for effectiveness.Review of physician's orders dated 11/17/25 revealed orders for Tramadol 50 milligrams (mg) every 12 hours as needed for pain, Acetaminophen 325 mg every six hours as needed for pain and Lyrica 50 mg three…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on record review and staff interview, the facility failed to ensure individualized behavioral health interventions were implemented to meet Resident #77's mental health needs tp prevent suicidal ideation with suicidal attempt. This deficient practice affected one (Resident #77) of two residents reviewed for mood and behavior. The facility census was 131.Findings include: Resident #77 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, personality disorder, and major depressive disorder.Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #77 was cognitively intact and required hands-on assistance of one staff person for activities of daily living.Review of Resident #77's admission documentation revealed he was admitted from a psychiatric hospital, where he had been transferred from an assisted living facility following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-03-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record, review of the Self-Reported Incident and interview with the staff the facility failed to ensure an incident of potential abuse was documented in the medical record of Resident #31. This affected one resident (Resident #31) of 21 residents reviewed for abuse.Findings include:Review of the medical record revealed Resident #31 was admitted to the facility on [DATE] with diagnoses including vascular dementia anxiety disorder, psychosis, cerebral infarction, hemiplegia of the left side, contractures of the right hip, left hip, right knee, left knee, peripheral vascular disease, mood disorder, tremors, pain, insomnia, epilepsy and hypertension.Review of the Annual Minimum Data Set assessment dated [DATE] revealed Resident #31 had severely impaired cognition. Review of the facility's Self-Reported Incident dated 09/17/25 revealed Resident #31 had reported to the nurse and aide on duty that during care on the previous night, an aide allegedly held a towel up to her face. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow proper infection control techniques for residents on Enhanced Barrier Precautions (EBP). This affected one resident (#75) of three observed for EBP. The facility failed to maintain hand hygiene during medication administration and disinfect a glucometer meter after use. This affected one resident (#9) of four observed for infection control techniques during medication administration. The facility census was 131.1.Review of Resident #75's medical records revealed an admission date 11/24/25. Diagnoses included surgical amputation of the right toes, muscle weakness and dementia. Review of care plan dated 12/29/25 revealed Resident #75 required EBP related to diabetic foot ulcer. Interventions included use gown and gloves when providing direct resident care and utilize EBP when providing high contact resident care that included wound care. Review of Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #75 had intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, review of completed cleaning schedules, and review of facility policies, the facility failed to ensure the kitchen was clean and sanitary and food items were properly stored, which had the potential to affect all residents who received food from the kitchen. The facility identified no residents as receiving nothing by mouth. The facility census was 125. Findings include: Observation of the kitchen on 01/06/25 from 8:40 A.M. to 9:20 A.M. with Dietary Manager (DM) #900 revealed the following concerns: -The wall mounted fan, which was off but pointed toward the tray line, had a visible buildup of black dirt and dust on the blades and on the front and back of the metal guards. -The vents in the commercial hood had an accumulation of black dirt and debris. -The six gas burner cooktop had dried food and debris around the burners. -The left side of the double convection oven, which was next to the six burner cooktop, had dried food splatters on the outside of the unit. -The base of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-15 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the facility policy, and interview with staff the facility failed to ensure the water temperature on the 200 unit was maintained at a comfortable temperature. This affected seven residents (Resident #17, #29, #40, #51, #74, #83, and #110) who resided on the 200 hall and had the potential to affect all 23 residents on the 200 unit ( #17, #29, #30, #34, #35, #40, #45, #47, #50, #51, #54, #58, #65, #74, #79, #83, #93, #86 #97, #98, #103, #110, #117). The facility census was 125. Findings include: On 01/07/25 at 9:30 A.M. an interview with Certified Nursing Assistant #520 revealed the 200 unit never had enough hot water for showers and the water never really got hot. Observation on 01/07/25 at 10:00 A.M. revealed the hot water temperature in the central bathing room on the 200 unit was 105 degrees Fahrenheit (F), the hot water in Resident #17 and 51's room was 98 degrees F, and the hot water in Resident 40 and 83's Room was 88 degrees F. Observation of water temperatures with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to maintain acceptable infection control practices to prevent the spread of infection during wound care for Resident #37 and failed to ensure staff performed hand hygiene to prevent cross contamination of germs during Resident #2's, Resident #9's, Resident #87's and Resident #120's medication administration. This affected one resident (#37) out of three residents (Resident #37,#27,#49) reviewed for wound care and four out of ten residents observed for medication administration. The facility census was 125 residents. Findings include: 1. Clinical record review revealed Resident #2 was admitted on [DATE] with diagnoses including respiratory, cerebral and heart disease, bipolar disorder with psychotic features, depression, diabetes mellitus and gastroesophageal reflux disease. A review of Resident #2's physician orders indicated to administer the following medications orally between 7:00 A.M. and 11:00 A.M.: - Tagamet 200 milligrams (mg) 200 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the medical record, review of the facility policy and interview with staff the facility failed to ensure hair care was provided to Resident #35 and Resident #40. This affected two residents ( Resident #35 and #40) out of five reviewed for activities of daily living (ADL). The facility census was 125. Findings include: 1. Review of the medical record revealed Resident #35 was admitted to the facility on [DATE]. Diagnoses included dementia, diabetes, aphasia, cerebral infarction, atrial fibrillation, intracerebral hemorrhage, psychosis, peripheral vascular disease, congestion heart failure, osteoarthritis, allergic rhinitis, insomnia, hyperlipidemia, major depressive disorder, generalized anxiety disorder, over active bladder, and vitamin D deficiency. Review of the plan of care dated 08/29/23 revealed Resident #35 had an ADL self care performance deficit related to anxiety, cognitive impairment, congestive heart failure, cerebral vascular accident, pain, dementia, depression, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review and interview the facility failed to provide adequate supervision to Resident #7 to prevent Resident #7 from obtaining an over-the-counter medication and possible ingestion of the medication. This affected one out of three residents reviewed for accidents. Findings include: Clinical record review revealed Resident #7 was re-admitted on [DATE] with diagnoses including dementia, malnutrition, stage three kidney failure, high blood pressure, atherosclerotic heart disease, anxiety, disorientation, heart disease with heart failure, irritable bowel syndrome, auditory hallucinations, hypothyroidism, chronic inflammation of the gallbladder, depression, insomnia, viral hepatitis, bipolar disorder with psychotic features, old heart attack, gastroesophageal reflux disease, obsessive compulsive disorder, borderline personality disorder, dependent personality disorder,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-01-15 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record, review of pharmacy recommendation, and interview the facility failed to address pharmacy recommendation timely for Residents #7, #35, and #90. This affected three residents (#7, #35, and #90) of five reviewed for unnecessary medications. The facility census was 125. Findings include: 1. Review of medical record revealed Resident #7 was admitted to the facility on [DATE]. Diagnoses included dementia, chronic kidney disease, anxiety disorder, disorientation, altered mental status, hypertensive heart disease, irritable bowel syndrome, auditory hallucinations, hypothyroidism, cholecystitis, major depressive disorder, insomnia, bipolar disorder, obsessive compulsive disorder, borderline personality disorder, post-traumatic stress disorder, and schizophrenia. Review of the physician's orders revealed Resident #7 had an order for aripiprazole 20 milligrams every morning for bipolar disorder dated 11/16/24. Review of the Annual Minimum Data Set (MDS) assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and record review, the facility failed to ensure expired medications and supplies were discarded appropriately. This affected one resident (Resident #3) of eight residents reviewed for medication administration. The census was 125. Findings include: Clinical record review revealed Resident #3 was admitted to the facility on [DATE] with diagnosis of Alzheimer's disease, vascular dementia, multiple sclerosis, severe protein calorie malnutrition, hypothyroidism, major depressive disorder, spinal stenosis, mononeuropathy, fibromyalgia, anemia, vitamin D deficiency, obesity, and anxiety disorder. Review of Resident #3's physician order dated 10/23/24 revealed staff were to administer cholecalciferol (vitamin D3) oral capsule 125 milligrams (mg) 5000 unit (UT) orally in the morning related to vitamin D deficiency. Observation on the medication cart on nursing unit D on 01/07/25 at 7:55 A.M. revealed a container of cholecalciferol oral capsule 125 mg 5000 UT tablets with an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the medical record and interview the facility failed to ensure Resident #34 received speech therapy as ordered. This affected one resident ( Resident #34) of one reviewed for therapy services. Finding include: Review of the medical record revealed Resident #34 was admitted to the facility on [DATE]. Diagnoses included dementia, chronic obstructive pulmonary disease, protein calorie malnutrition, iron deficiency anemia, atherosclerotic heart disease, major depressive disorder, benign prostatic hyperplasia, hypokalemia, anemia, hyperlipidemia, anxiety disorder, spinal stenosis, vitamin D deficiency, insomnia, dysphagia, and heart failure. Review of the physician's orders revealed Resident #34 had an order for Speech Therapy to evaluate and treat for dysphagia three to five days a week for 30 days dated 11/20/24. Review of the quarterly Minimum Date Set assessment dated [DATE] revealed Resident #34 had no swallowing concern, and was independent with eating. Observation of meal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to ensure documentation was complete and accurate for two residents (Residents #106 and #123) of 28 residents reviewed for accuracy of documentation. The facility census was 125. Findings include: 1. Medical record review revealed Resident #106 was admitted to the facility on [DATE] with diagnoses including diabetes, chronic obstructive pulmonary disease (COPD), major depressive disorder, high blood pressure, peripheral vascular disease, congestive heart failure, schizophrenia, and multiple areas of arthritis. Review of the admission comprehensive Minimum Data Set (MDS) 3.0 assessment, dated [DATE], revealed Resident #106 was cognitively intact but had delusions. Resident #106 was able to perform all personal care independently. Review of the nursing progress dated [DATE] timed 5:35 A.M. authored by Licensed Practical Nurse (LPN) #496 revealed LPN #496 found Resident #106 sitting on the floor on her buttocks with her legs extended in front…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on review of the medical record, review of the facility's investigation, interviews with facility staff, and review of the facility policy on elopement, the facility failed to ensure staff provided adequate supervision to prevent Resident #33 from leaving the facility unsupervised. This affected one resident (#33) of three residents reviewed for elopement/exit seeking behaviors. Findings included: Review of the medical record revealed Resident #33 was admitted to the facility on [DATE]. Diagnoses included Alzheimer's disease, cerebral infarction, atherosclerotic heart disease, peripheral vascular disease, alcohol abuse, insomnia, hypertension, osteoarthritis, vascular dementia, psychosis, major depressive disorder, and generalized anxiety disorder. Review of the physician's order, dated 03/06/24, revealed Resident #33 had an order to reside on the secure unit for safety, secondary to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-10-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of a facility self-reported incident (SRI), facility policy review, and interview the facility failed to ensure a resident was free from an incident of resident to resident abuse. This affected one resident (#113) of three residents reviewed for abuse. The facility census was 131. Findings include: Record review revealed Resident #113 was admitted to the facility on [DATE] with diagnoses included Wernicke's encephalopathy, receptive language disorder, anxiety disorder, anemia, insomnia, dementia, neuropathy, peripheral vascular disease, psychosis, schizoaffective disorder. Review of Minimum Data Set (MDS) 3.0 quarterly assessment revealed Resident #113 had severe cognitive impairment, delusional behaviors were displayed and rejection of care. Resident #113 needed assistance to eat but was independent for oral hygiene. Resident #113 was independent to roll left and right in bed, sit on the side of the bed and lie back in bed. Resident #113 was independent to walk ten feet. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and interview the facility failed to provide timely discharge notice as required related to a resident's transfer and discharge. This affected one resident (#133) of three residents reviewed for transfer/discharge. The facility census was 131. Findings include: Record review revealed Resident #133 was initially admitted to the facility on [DATE]. Medical diagnoses included traumatic brain injury, epilepsy, altered mental status, impulse control disorder, depression, insomnia, cocaine abuse, mood disorder, restlessness and agitation. Review of a nurse's note dated 10/11/24 at 5:46 P.M. revealed at 4:00 P.M. Resident #133 was at the nurse's station. Resident #133 was yelling and calling staff names when a co-resident tried to calm Resident #133 down. Resident #133 then hit the co-resident in the face. Call was placed to 911. Resident #133 was sent to the hospital for evaluation. Review of physician's orders dated 10/11/24 revealed a verbal order was given to send Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to provide a resident and the resident's guardian of the resident's bed hold. This affected one resident (#133) of three residents reviewed for transfer/discharge. The facility census was 131. Findings include: Record review revealed Resident #133 was initially admitted to the facility on [DATE]. Medical diagnoses included traumatic brain injury, epilepsy, altered mental status, impulse control disorder, depression, insomnia, cocaine abuse, mood disorder, restlessness and agitation. Review of a nurse's note dated 10/11/24 at 5:46 P.M. revealed at 4:00 P.M. Resident #133 was at the nurse's station. Resident #133 was yelling and calling staff names when a co-resident tried to calm Resident #133 down. Resident #133 then hit the co-resident in the face. Call was placed to 911. Resident #133 was sent to the hospital for evaluation. Review of physician's orders dated 10/11/24 revealed a verbal order was given to send Resident #133 to the emergency room for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, review of a self-reported incident (SRI), facility investigation, review of an employee personnel file, review of a police report, facility policy review and interview, the facility failed to timely report an allegation of staff to resident abuse. This affected one resident (#92) of three residents reviewed for abuse. The facility census was 127 residents. Findings include: Review of Resident #92's medical record revealed an admission date of 09/07/23 and diagnoses including unspecified severe protein-calorie malnutrition, dementia without behavioral disturbance, major depressive disorder, history of COVID-19, dysphagia, cognitive communication deficit, and insomnia. Resident #92 had a guardian. Review of a quarterly minimum data set (MDS) 3.0 assessment dated [DATE] revealed Resident #92 was cognitively impaired and had inattention and disorganized thinking.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2023-08-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the resident's environment was kept clean, neat, well lit, and homelike. This affected Resident #83 and had the potential to affect all the 59 residents (#1, #3, #6, #10, #12, #15, #16, #18, #19, #24, #25, #26, #27, #29, #31, #35, #37, #39, #41, #42, #43, #44, #45, #47, #49, #51, #53, #55, #57, #61, #63, #67, #71, #72, #74, #77, #81, #82, #83, #85, #87, #89, #91, #93, #94, #95, #98, #100, #101, #102, #106, #107, #112, #114, #116, #273, #274, #322 and #323) on the 300, 500, and 600 pods. The census was 124. Findings include: 1. During observation on the 600-pod on 08/15/23 at 3:00 P.M. revealed all four ceiling fans had excessive amounts of dust and debris buildup on the blades and hanging over the edge. Observation on 08/15/23 at 3:24 P.M. of the 500-pod revealed four fans with excessive amounts of dust and debris buildup on the blades and hanging over the edge. Observation of the air intake vent on the 500 and 600 pods also had an excessive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure Resident #110's urinary catheter bag had been covered. This affected one resident (#110) of one resident observed for urinary catheters. In addition, the facility failed to ensure staff knocked on a common bathroom door prior to entering. This affected Resident #88. The facility census was 124. Findings include: 1. Review of Resident #110's medical records revealed an admission date of 05/01/23. Diagnoses included dementia, altered mental status, need for personal care assistance, and muscle weakness. Review of the care plan dated 05/01/23 revealed Resident #110 had a urinary catheter for elimination. Interventions included position catheter bag and tubing below the level of the bladder and away from entrance room door. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #110 had impaired cognition. The resident had a urinary catheter and was incontinent of bowel. Observation on 08/14/23 at 10:05 A.M.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to ensure resident wishes regarding end-of-life measures were clearly identified in the medical record. This affected three residents (#19, #37 and #116) of three residents reviewed for Advanced Directives. The facility census was 124. Findings include: 1. Record review revealed Resident #19 was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease with late onset, severe dementia with psychotic disturbance and delusional disorders. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #19 was severely cognitively impaired and required extensive assistive of one staff using physical assistance for activities of daily living (ADL). Review of the physician's orders for Resident #19 revealed an order dated 06/05/23 and 07/05/23 for a Do Not Resuscitate Comfort Care Arrest (DNR CCA) meaning only comfort measures would be initiated in the event of an arrest. Review of the progress notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review the facility failed to report an incident of elopement to the state agency as required. This affected one resident (#272) of one resident reviewed for elopement and Self-Reported Incidents (SRI). The facility census was 124. Findings include: Review of Resident #272's medical record revealed an admission date of 09/08/22 with diagnoses including dementia and need for personal care assistance. Review of the care plan dated 05/30/23 revealed Resident #272 was at risk for elopement related to dementia and impaired safety awareness. Interventions included observe for wandering, cue, reorient, and supervise as needed. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #272 had impaired cognition. The resident had wandering behaviors and supervision with ambulation. Review of progress note dated 06/17/23 revealed Resident #272 exited a secured unit after a nurse had opened the door to the unit. Resident #272 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent an elopement of Resident #272. This affected one resident (#272) of one resident reviewed for elopement. The facility census was 124. Findings include: Review of Resident #272's medical records revealed an admission date of 09/08/22. Diagnoses included dementia and need for personal care assistance. Review of the care plan dated 05/30/23 revealed Resident #272 was at risk for elopement related to dementia and impaired safety awareness. Interventions included observe for wandering, cue, reorient, and supervise as needed. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #272 had impaired cognition. Resident #272 had wandering behaviors and required supervision with ambulation. Review of the progress note dated 06/17/23 revealed Resident #272 exited a secured unit after a nurse opened the door to the unit. Resident #272 was observed outside of the facility by a State Tested Nursing Assistant (STNA). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to ensure proper positioning of Resident #110's urinary catheter bag. This affected one resident (#110) of one resident observed for urinary catheters. The facility census was 124. Findings include: Review of Resident #110's medical record revealed an admission date of 05/01/23. Diagnoses included dementia, altered mental status, need for personal care assistance, and muscle weakness. Review of the care plan dated 05/01/23 revealed Resident #110 had a urinary catheter for elimination. Interventions included position catheter bag and tubing below the level of the bladder and away from entrance room door. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #110 had impaired cognition, had a urinary catheter, and was incontinent of bowel. Observation on 08/14/23 at 10:05 A.M. revealed Resident #110 was resting in bed. The resident's urinary catheter bag was on the floor visible from the door. Interview with State…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to provide adequate pain management to Resident #110. This affected one resident (#110) of one resident reviewed for pain management. The facility census was 124. Findings include: Review of Resident #110's medical records revealed an admission date of 05/01/23. Diagnoses included dementia, muscle weakness, difficulty walking, and need for personal care assistance. Review of the care plan dated 05/01/23 (revised 07/11/23) revealed Resident #110 was at risk for pain related to a right femur fracture. Interventions included administer pain medications as ordered and give half an hour prior to treatment or care. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #110 had impaired cognition. Resident #110 required extensive assistance with bed mobility, transfers, toileting, and personal hygiene. Review of the physician orders dated 07/17/23 to 08/09/23 revealed Resident #110 was ordered Tramadol (pain medication) 50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure adequate amounts of staff to provide timely and adequate resident care. This affected two residents (#14 and #46) of eight residents reviewed for staffing and had the potential to affect all 124 residents residing in the facility. Findings include: 1. Review of Resident #46's medical records revealed an admission date of 03/24/22. Diagnoses included dementia, muscle weakness, and difficulty walking. Review of the care plan dated 03/24/23 revealed Resident #46 required extensive assistance of one staff for toileting and personal hygiene. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #46 had impaired cognition. Resident #46 required extensive assistance with toileting and personal hygiene and was incontinent of bowel and bladder. Interview on 08/14/23 at 9:35 A.M. with State Tested Nursing Assistant (STNAs) #69 and #101 revealed concerns related to staffing. STNAs #69 and #101 stated there were times there was only…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-03-25 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of the personnel files and staff interviews, the facility failed to ensure its Certified Nursing Assistants (CNAs) had regular performance evaluations at least annually as required. This affected two of four CNA personnel files reviewed and had the potential to affect all residents. The facility census was 131. Findings Include:Review of the personnel record for CNA #999 revealed the last yearly performance evaluation was completed on 10/18/16.Review of the personnel record for CNA # 514 revealed the last yearly performance evaluation was completed on 04/25/22.Human Resources Director (HRD) # 998 verified the above lack of evaluations in an interview on 03/20/26 at 12:45 P.M.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-06-18 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, and facility policy review the facility failed to ensure background checks were completed on all employees, specifically volunteers. This had the potential to affect all 130 residents residing in the facility. Findings included: Review of the facility Abuse, Neglect and Exploitation Policy dated 07/28/2020 revealed the facility will provide protections for the health, welfare, and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation, and misappropriation of resident property. Staff was defined as including volunteers who provide care and services to residents on behalf of the facility. Potential employees will be screened for a history of abuse, neglect, exploitation, or misappropriation of resident property by background, reference, and credentials checks conducted on potential employees, including volunteers. Review of the employee file for Housekeeper (HK) #341 revealed no evidence a background check was completed on the housekeeper. Interview on 06/13/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$146,510 in federal fines across 3 penalties. 2 Medicare payment denials on record.

  • $80,350 — penalty dated 2025-01-15
  • $47,927 — penalty dated 2024-09-24
  • $18,233 — penalty dated 2024-05-22
  • Medicare payment denial — starting 2025-02-13 for 25 days
  • Medicare payment denial — starting 2024-10-22 for 51 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ARBORS AT OHIO — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.6-0.6 vs chain
Health inspection 1 of 52.3-1.3 vs chain
Staffing 3 of 52.9+0.1 vs chain
Quality measures 5 of 54.2+0.8 vs chain
The other 15 homes this chain runs (chain average 2.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ARK OPCO GROUP, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2015
B&Y HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
CODY HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
NORCROSS, ROBERTIndividualCONTRACTED MANAGING EMPLOYEEsince 07/01/2015
ROGERS, STACEYIndividualCONTRACTED MANAGING EMPLOYEEsince 07/01/2015
KIRK, KRISTINEIndividualW-2 MANAGING EMPLOYEEsince 09/01/2016
FLASHNER, CRAIGIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
PERLSTEIN, YITZCHOKIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
NOBLE HEALTHCARE MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
PRESTIGE ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2016

CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.5M
Net patient revenuemost recent cost report
-9.3%
Operating marginrevenue minus expenses
$864K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 23%Medicare 1%Other / private 76%

This home reported $864K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$288per resident / day
operating cost
$8,757per month
≈ monthly operating cost
$264per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365720. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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