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Arbors At Springfield

1600 Saint Paris Pike, Springfield, OH 45504 · For profit - Corporation · 46 certified beds · (937) 399-8131 Medicare & Medicaid certified

Call the home — (937) 399-8131 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$18,000 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has 1 actual-harm citation
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $18,000 in federal fines (most recent 2025-11-19)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
411 W Harding Rd · (937) 399-6115 · Call to confirm hours
Pharmacy
Walmart0.3 mi
2100 N Bechtle Ave · (937) 399-2045 · Call to confirm hours
Grocery
2100 N Bechtle Ave · (937) 765-7516 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.8%5.3%15.4%worse than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight9.3%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.8%0.4%2.0%worse than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms7.6%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.6%3.2%3.3%worse
Long-stay residents on antianxiety or hypnotic medication33.3%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine97.1%94.5%95.3%typical
Long-stay residents with pressure ulcers6.8%3.4%4.7%worse
Long-stay residents with worsening bladder/bowel control16.3%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table4.4%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine39.3%75.6%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 25 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.5%U.S. median 51.5%
Got home and stayed home
0.35U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.5%CMS range 26.0–67.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.241.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.05
RN hours/ resident / day
1.28
LPN hours/ resident / day
2.94
Aide hours/ resident / day
5.28
Total nurse hours/ resident / day
0.64
RN hoursweekends
47.9%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 46 beds and averages 32.1 residents a day — about 70% occupied, or roughly 14 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.28 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.05 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.94 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.20 hrs/resident/day on weekends vs 5.71 on weekdays — 26% thinner on weekends — a notable drop. RN hours go from 1.21 to 0.64 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2024-10-24)
9
at the previous standard inspection (2022-11-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 12 most serious are shown; the remaining 26 are one tap away and print in full.

  • Actual harm · G2025-11-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, hospital documentation review, staff interviews, policy review, and review of facility initiated corrective action, the facility failed to ensure appropriate treatment and care was provided to prevent a pressure wound from worsening. This resulted in actual harm when Former Resident (FR #35) sustained an unstageable pressure wound from a fracture boot that required debridement and developed an infection. This affected one (FR #35) of four residents reviewed for wounds. The facility census was 34. Findings include: Review of the medical record for FR #35 revealed an admission date of 08/22/22 and discharge date of 07/25/25 with diagnoses including but not limited to fracture of right lower leg, immunodeficiency, chronic kidney disease, type two diabetes with diabetic polyneuropathy, wedge compression fracture of first lumbar vertebra, spinal stenosis lumbar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and policy review, the facility failed to ensure proper positioning technique for safe bed mobility was implemented which resulted in a major fall with injury. The facility also failed to ensure a fall investigation was completed that included root cause analysis. This resulted in Actual Harm when Resident #30, who was severely cognitively impaired, at risk for falls and dependent on staff for turning and repositioning sustained a fall when two staff members were providing incontinent care and the resident fell to the floor face first due to improper positioning technique. This affected one (Resident #30) of three residents reviewed for falls. The census was 33. Findings include: Record review revealed Resident #30 was admitted of [DATE]. Medical diagnoses included anoxic brain injury, anemia, hypertension, renal failure, pneumonia, diabetes, acute respiratory failure with hypoxia, cardiac arrest, morbid obesity, encephalopathy, and need for assistance for personal care.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, and policy review, the facility failed to ensure fall interventions were in place. This affected one (#33) of four residents reviewed for falls. The facility census was 34.Findings include:Review of the medical record for Resident #33 revealed an admission date of 07/02/25 with diagnoses including but not limited to anoxic brain damage, respiratory failure, cardiac arrest, and anxiety.Review of the minimum data set (MDS) dated [DATE] revealed the resident had severe cognitive impairment. Resident #33 was dependent on staff for activities of daily living.Review of the care plan dated 10/07/25 revealed the resident was at risk for falls related to anoxic brain damage and muscle weakness. Interventions included perimeter overlay to air mattress and low bed.Observation on 10/20/25 at 1:27 P.M. of Resident #33 revealed the resident was lying in bed with an air mattress and the bed was in high position approximately chest high to surveyor with no one in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, and policy review, the facility failed to ensure proper hand hygiene was completed during a dressing change. This affected one (#7) resident of one resident observed for wound care. The facility census was 34.Findings include:Review of the medical record for Resident #7 revealed an admission date of 07/09/25 with diagnoses including but not limited to chronic obstructive pulmonary disease (COPD), chronic kidney disease stage four, dependence on respirator (ventilator) status, anxiety, and need for assistance with personal care.Review of the minimum data set (MDS) dated [DATE] revealed the resident was cognitively intact. The resident was dependent on staff for activities of daily living.Review of the physician order revealed right lower abdomen cleanse with normal saline, pat dry, apply moistened collagen and cover with foam dressing three times weekly and as needed.Observation on 10/20/25 at 2:16 P.M. of wound care with Licensed Practical Nurse (LPN #205) for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-24 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 6. Review of medical record for Resident #3 revealed an admission date of 03/29/23. The most recent MDS assessment was completed on 07/10/24. Review of the Care Conference Summaries revealed the last care conference held was on 01/31/24. 7. Review of medical record for Resident #12 revealed an admission date of 11/19/20. The most recent MDS assessment was completed on 07/26/24. Review of Care Conference Summaries revealed the last care conference was held on 02/21/23. During an interview on 10/22/24 at 4:00 P.M., SSD #80 stated they did not hold a care conference for Resident #12 due to the resident has a court appointed guardian and the guardian did not want to be included in any care conferences. SSD #80 was not aware that a care conference with the interdisciplinary team should be held quarterly even if the guardian did not want to attend. 8. Review of medical record for Resident #14 revealed an admission date of 08/10/23. The most recent MDS assessment was completed on 09/23/24. Review of Care Conference…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and policy review, the facility failed to ensure a resident received podiatry services and failed to ensure baths and showers were provided to residents. This affected two (Residents #13 and #3) of three residents reviewed for activities of daily living. The census was 33. Findings include: 1. Record review revealed Resident #13 revealed an admission date of 03/14/19. Medical diagnoses included unilateral primary osteoarthritis of the left knee, diabetes, and Alzheimer's disease. Review of the podiatry visits revealed the last visit for Resident #13 was 04/28/22. Review of podiatry Do Not Treat list, dated 03/25/24, revealed Resident #13 was on the list labeled as other. There were no notes in Resident #13's record related to not being treated by the podiatrist. During an observation on 10/21/24 at 9:52 A.M., Resident #13 had long, thick, yellow toenails. Review of list of patients to be seen by the podiatrist on 10/25/24 did not include Resident #13. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure the tube feeding bag and syringe was changed per the physician order. This affected two (Residents #34 and #191) of three residents reviewed for tube feeding. The facility census was 33. Findings include: 1. Record review revealed Resident #34 was admitted on [DATE]. Diagnoses included anoxic brain damage, respiratory failure with hypoxia, cardiac arrest, encephalopathy, hypertension, anxiety, and acute gastric ulcer without hemorrhage or perforation. Review of Minimum Data Set (MDS) assessment, dated 09/17/24, revealed Resident #34 was severely cognitively impaired and required enteral nutrition (tube feeding). Review of current physician orders revealed to change the feeding syringe on night shift, label with residents name and date. During an observation on 10/22/24 at 10:08 A.M., the tube feeding syringe was laying on the nightstand unwrapped with no date or name. The graduated cup was dated 10/06/24. No plastic bag was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review, the facility failed to ensure a narcotic medication was given to a resident on hospice care in a timely manner. This affected one (Resident #13) of one residents reviewed for Oxycodone administration. The census was 33. Findings include: Record review revealed Resident #13 was admitted on [DATE]. Medical diagnoses included unilateral primary osteoarthritis of the left knee, diabetes, and Alzheimer's disease. Resident #13 had a physician order dated 05/09/24 for Oxycodone five milligrams (mg), give one by mouth twice a day for pain. Review of care plan dated 07/26/24 revealed Resident #13 has a terminal prognoses with hospice care related to Alzheimer's. Interventions were to administer medications as ordered and observe for effectiveness. Also evaluate for verbal and non-verbal signs and symptoms related to pain. Review of annual Minimum Data Set (MDS) assessment, dated 08/09/24, revealed Resident #13 was severely cognitively impaired. Review of the progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to discontinue a medication as ordered. This affected one (Resident #8) of six residents reviewed for medications. The census was 33. Findings include: Record review revealed Resident #8 was admitted on [DATE]. Diagnoses included bronchopneumonia, anxiety disorder, obstructive sleep apnea, acute and chronic respiratory failure, and dependence on a ventilator. Review of the pharmacy recommendations revealed a recommendation dated 05/10/24 to discontinue Prevacid DR capsule (heartburn medication) due it should not be crushed. Resident #8's physician signed the recommendation on 05/22/24 to discontinue Prevacid DR. Review of a pharmacy recommendation dated 07/06/24 revealed a recommendation to again discontinue Prevacid DR due to it not being discontinued in May 2024. Resident #8's physician signed the recommendation on 07/25/24 to discontinue Prevacid DR. Review of medication administration records (MAR) revealed Resident #8 received Prevacid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure pharmacy recommendations were addressed timely by the physician resulting in extended duplicate selective serotonin reuptake inhibitors (SSRI) therapy. This affected one (Resident #28) of five residents reviewed for unnecessary medications. The facility census was 33. Findings include: Record review revealed Resident #28 was initially admitted on [DATE] with re-entry 03/16/24. His diagnoses included congestive heart failure, type 1 diabetes, moderate protein-calorie malnutrition, chronic kidney disease stage 4, anxiety disorder, anemia, insomnia, hypertension, and hypothyroidism. Review of the Minimum Data Set (MDS) assessment, dated 09/20/24, revealed Resident #28 was cognitively intact. intact. Review of a pharmacy recommendation dated 08/07/24 recommended discontinuing one of his two SSRI medications to decrease the risk of serotonin syndrome. This recommendation was not reviewed, agreed to and signed until 10/08/24. Review of the Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to obtain laboratory values as planned by the practitioner. This affected one (Resident #141) of six residents reviewed for unnecessary medications. The census was 33. Findings include: Review of Resident #141's closed medical record revealed an admission date of 07/25/24. Diagnoses included chronic respiratory failure, dependence on a ventilator, pneumonia, and cerebral infarction. Resident #141 was discharged from the facility to a local hospital on [DATE] and did not return. Review of nurse practitioner (NP) progress notes dated 09/19/24 at 8:31 A.M. revealed Resident #141 had been having loose stools with recent antibiotic use. Plan was stool checked for clostridium difficile (C-diff), complete blood count (CBC), and basic metabolic panel (BMP) were ordered. Review of physician orders revealed no order dated 09/19/24 and review of lab results revealed nothing for a CBC, BMP, and C-diff. During an interview on 10/23/24 at 1:30 P.M., the DON confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, review of the facility incident log, staff interview, and policy review, the facility failed to ensure an intravenous (IV) medication was administered as ordered. This affected one (#31) resident out of the three residents reviewed for medication administration. The facility census was 36. Findings include: Review of the medical record for Resident #31 revealed an admission date of 11/19/2020 with medical diagnoses of anoxic brain injury, chronic respiratory failure, dependence on respirator, and persistent vegetative state. Review of the medical record revealed Resident #31 was discharged to the hospital on [DATE] and returned to the facility on [DATE]. Review of the medical record for Resident #31 revealed an annual Minimum Data Set (MDS) assessment, dated 04/23/24, which indicated Resident #31 was noncommunicable due to persistent vegetative state. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
Show the remaining 26 citations
  • Potential for harm · F2023-12-20 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, and review of staff schedules, the facility failed to ensure adequate staffing to meet residents needs. This had the potential to affect all 40 residents of the facility. The facility census was 40. Findings Include: Interview on 12/19/23 at 4:25 P.M. with Resident #41 revealed he did not feel the facility had enough staff. Resident #41 stated there were long call light response times and they were longer on the three days per week the facility provided dialysis services. Resident #41 stated there was usually one nurse and one State Tested Nurse Aide (STNA) on each of the two halls. Interview on 12/19/23 at 4:50 P.M. with Resident #15 revealed he only received bed baths once a week and was scheduled to receive showers twice a week. Resident #15 stated there was not enough staff and it sometimes took longer than one hour for staff to respond to call lights. Interview on 12/20/23 at 9:35 A.M. with Registered Nurse (RN) #100 revealed the back hallway (200 hall) was an especially heavy hallway with residents who required a lot of assistance.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-20 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, resident interview, staff interview, review of Resident Council meeting minutes and review of facility policy, the facility failed to ensure residents had appropriately fitted wheelchairs. This affected one (#15) of three residents reviewed for accommodation of needs. Additionally, the facility failed to timely respond to call lights. This directly affected one (#22) resident, with the potential to affect all 40 residents of the facility. The facility census was 40. Findings Include: 1. Review of the medical record for Resident #15 revealed an admission date of 07/21/23 and a readmission date of 08/03/23. Diagnoses included acute transverse myelitis in demyelinating disease of central nervous system (inflammation of part of the spinal cord), acute and chronic respiratory failure with hypoxia, rheumatoid arthritis, muscle weakness, mild cognitive impairment of uncertain or unknown etiology, unspecified abnormalities of gait and mobility, unspecified lack of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident interview, staff interview, review of shower schedules and review of facility policy, the facility failed to ensure residents, who were dependent for care, received showers as scheduled. This affected two (#15 and #21) of three residents reviewed for activities of daily living (ADLs). The facility census was 40. Findings Include: 1. Review of the medical record for Resident #15 revealed an admission date of 07/21/23 and a readmission date of 08/03/23. Diagnoses included acute transverse myelitis in demyelinating disease of central nervous system (inflammation of part of the spinal cord), acute and chronic respiratory failure with hypoxia, rheumatoid arthritis, muscle weakness, mild cognitive impairment of uncertain or unknown etiology, unspecified abnormalities of gait and mobility, unspecified lack of coordination, [NAME] Nile Virus infection with encephalitis (inflammation of the brain), and quadriplegia. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 09/30/23, revealed Resident #15 had intact cognition and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, family interview, and staff interview, the facility failed to ensure transportation was arranged for scheduled outside appointments, resulting in missed appointments. This affected one (#15) of three residents reviewed for transportation needs. The facility census was 40. Findings Include: Review of the medical record for Resident #15 revealed an admission date of 07/21/23 and a readmission date of 08/03/23. Medical diagnoses included acute transverse myelitis in demyelinating disease of central nervous system (inflammation of part of the spinal cord), acute and chronic respiratory failure with hypoxia, rheumatoid arthritis, muscle weakness, mild cognitive impairment of uncertain or unknown etiology, unspecified abnormalities of gait and mobility, unspecified lack of coordination, [NAME] Nile Virus infection with encephalitis (inflammation of the brain), and quadriplegia. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 09/30/23, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident interview, staff interview, review of a medication error investigation and review of facility policy, the facility failed to ensure medications were administered according to physician orders. This affected one (#15) of three residents reviewed for physician orders. The facility census was 40. Findings Include: Review of the medical record for Resident #15 revealed an admission date of 07/21/23 and a readmission date of 08/03/23. Medical diagnoses included acute transverse myelitis in demyelinating disease of central nervous system (inflammation of part of the spinal cord), acute and chronic respiratory failure with hypoxia, rheumatoid arthritis, muscle weakness, mild cognitive impairment of uncertain or unknown etiology, unspecified abnormalities of gait and mobility, unspecified lack of coordination, [NAME] Nile Virus infection with encephalitis (inflammation of the brain), and quadriplegia. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 09/30/23, revealed Resident #15 had intact cognition and required extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-24 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interview, the facility failed to provide privacy during residents receiving incontinence care. This affected two (#11 and #12) of three residents reviewed for incontinence care. The facility census was 34. Findings include: 1. Review of medical record for Resident #11 revealed an admission date of 09/01/22 and admitted to Hospice on 10/05/22. Medical diagnoses included chronic obstructive pulmonary disease, type two diabetes mellitus and Alzheimer's disease. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was significantly impaired cognition and required extensive two-person assistance for bed mobility, total dependence for transfer, toileting and independent for eating. Documentation revealed she was always incontinent of urine and stool. 2. Review of medical record for Resident #12 revealed admission date of 02/04/21 and admitted to hospice on 10/08/22. Medical diagnoses included Alzheimer's Disease, depression, and lung cancer.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and catheter procedure review, the facility failed to maintain infection control procedures during incontinence care for residents. This affected two (#11 and #12) of three reviewed for incontinence care. The facility census was 34. Findings include: 1. Review of medical record for Resident #11 revealed an admission date of 09/01/22 and admitted to Hospice on 10/05/22. Medical diagnoses included chronic obstructive pulmonary disease, type two diabetes mellitus and Alzheimer's disease. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was significantly impaired cognition and required extensive two-person assistance for bed mobility, total dependence for transfer, toileting and independent for eating. Documentation revealed she was always incontinent of urine and stool. 2. Review of medical record for Resident #12 revealed admission date of 02/04/21 and admitted to hospice on 10/08/22. Medical diagnoses included Alzheimer's Disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-11-09 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of the performance evaluations, staff interview and policy review, the facility failed to provide annual evaluations for two State Tested Nursing Assistants (STNAs) potentially affecting all residents. The finding potentially affected all 37 residents. Findings include: On 11/08/22 at 9:20 A.M. the surveyor requested the performance evaluations for four State Tested Nursing Assistants (STNAs) from the Payroll and Benefits Coordinator (PBC) #2. At that time both the Administrator and PBC #2 verified there was no annual evaluation completed for either STNA #39 hired on 06/15/16 and STNA #40 hired on 03/20/20. Review of the policy titled Performance Appraisals dated 01/01/22 revealed all employees were evaluated at least annually. STNAs were evaluated by Registered Nurses or Licensed Practical Nurses. The Regional Human Resources staff was responsible for conducting audits to ensure compliance.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-09 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident had a care plan for antipsychotic medications, dialysis, feeding tubes, activities of daily living, anticoagulant medications and infection control isolation. This affected seven (#1, #6, #8, #14, #19, #20, and #24) out of fifteen residents reviewed for care plans. The facility census was 37. Findings include: 1. Review of the Resident #19's chart revealed Resident #19 was admitted to the facility on [DATE] with diagnoses including acute and chronic respiratory failure with hypoxia, pressure ulcer of sacral region stage four, other symptoms and signs involving the musculoskeletal system, contracture right ankle, contracture right knee, contracture left ankle, contracture of other specified joint, depression, weakness, muscle weakness, hyperlipidemia, gastro esophageal reflux disease, hypotension, alcohol abuse with alcohol induced anxiety disorder, and insomnia. Review of Resident #19's quarterly Minimum Data Set (MDS) assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews and policy review, the facility failed to provide a clean ice machine and clean scoop with container. The finding potentially affected all residents except for three (#16, #24 and #284) who did not consume ice from this machine. The census was 37 residents. Findings include: Observations during the kitchen tour on 11/07/22 at 10:00 A.M. with Food Services Director (FSD) #4 revealed the bottom of the scoop with container was black across from the ice machine. Inside the ice machine the white plastic piece had a brown/black film across the bottom. At that time, FSD #4 verified the finding and stated she was not aware of when or how often the scoop with container and ice machine was cleaned. Interview on 11/09/22 at 10:37 A.M. with the Director of Nursing (DON) identified three (#16, #24 and #284) residents who did not consume ice. Review of the policy titled Ice Storage dated 07/31/20 revealed the ice machines and ice storage/distribution containers provided a safe and sanitary ice supply for residents. The staff cleaned and sanitized the tray…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-09 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the ombudsman of a resident's discharge from the facility. This affected two (#16 and #24) out of five residents reviewed for hospitalizations. The facility census was 37. Findings include: 1. Review of the Resident #16's chart revealed Resident #16 was admitted to the facility on [DATE] with diagnoses including chronic respiratory failure, gastrostomy status, dependence on respirator status, hypertension, persistent vegetative status, abnormal posture, weakness, other muscle spasm, barretts esophagus without dysplasia, anxiety disorder, contracture right knee, and unspecified convulsions. Review of Resident #16's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was in a persistent vegetive state and Resident #16 required total dependence with bed mobility, toileting, eating, dressing, and personal hygiene. Review of Resident #16's progress note dated 01/22/22 revealed Resident #16 was admitted to the hospital on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-09 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to give notice of bed hold. This affected one (#24) out of five residents reviewed for hospitalizations. The facility census was 37. Findings include: Review of the Resident #24's chart revealed Resident #24 was admitted to the facility on [DATE] with diagnoses including hemiplegia and hemiparesis following other nontraumatic intracranial hemorrhage affecting right dominant side, nontraumatic intracranial hemorrhage, heart failure, dysphagia, end stage renal disease, dependence on renal dialysis, encephalopathy, hypertension, weakness, chronic pain syndrome, hyperlipidemia, anemia, cardiomegaly, and generalized anxiety disorder. Review of Resident #24's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had cognitive impairment and Resident #24 required extensive assistance with bed mobility, dressing, and personal hygiene. Resident #24 also required total dependence with transfers, and toileting and Resident #24 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, medical record review and policy review, the facility failed to review and revise care plans for two (Resident #1 and #8) out of 15 residents sampled for care plans. This had the potential to affect all the residents in the facility. The facility census was 37. Findings include: 1. Review of the medical record for Resident #8 revealed an admission date of 12/19/19 with medical diagnoses of cerebral infraction, chronic obstructive pulmonary disease (COPD), hypertension (HTN), dysphagia, right sided hemiparesis, and anxiety disorder. Review of the medical record for Resident #8 revealed a Minimum Data Set (MDS) dated [DATE] which revealed Resident #8 had severe cognitive impairment. The MDS revealed Resident #8 was dependent upon staff for bed mobility, transfers, dressing, eating, toileting and bathing. Further review of the medical record for Resident #8 revealed an Activity of Daily Living (ADL) care plan which stated the resident was independent with eating. Interview on 11/08/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-09 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the proper care and services to a resident with a feeding tube. This affected one (#19) out of two residents reviewed for feeding tubes. The facility census was 37. Findings include: Review of the Resident #19's chart revealed Resident #19 was admitted to the facility on [DATE] with diagnoses including acute and chronic respiratory failure with hypoxia, pressure ulcer of sacral region stage four, other symptoms and signs involving the musculoskeletal system, contracture right ankle, contracture right knee, contracture left ankle, contracture of other specified joint, depression, weakness, muscle weakness, hyperlipidemia, gastro esophageal reflux disease, hypotension, alcohol abuse with alcohol induced anxiety disorder, and insomnia. Review of Resident #19's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact and Resident #19 required total dependence with bed mobility, toileting, dressing, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-09 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to conduct ongoing assessment of a resident for dialysis related complications prior to and post dialysis. The facility also failed to communicate the resident's vital signs and medical status with the dialysis center. This affected the one (Resident #20) out of the two residents who were reviewed for dialysis. The facility census was 37. Findings include: Review of the medical record for Resident #20 revealed an admission date of 07/30/22 with medical diagnoses of end stage renal disease, diabetes mellitus (DM) with peripheral angiopathy, severe protein calorie malnutrition, metabolic encephalopathy, adult failure to thrive, atrial flutter, depression and hypertension. Review of the medical record for Resident #20 revealed a Minimum Data Set (MDS) dated [DATE] which revealed Resident #20 was cognitively intact. The MDS revealed Resident #20 required limited assistance with bed mobility and transfers and extensive assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-09 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and medical record review the facility failed to ensure an intravenous antibiotic medication was provided for Resident #286 based on physician orders from an Infectious Disease physician. This affected one (Resident #286) out of four residents looked at for medication errors. The facility census was 37. Findings include: Review of the medical record for Resident #286 revealed an admission date of 10/29/22 and diagnoses of severe sepsis without septic shock, paroxysmal atrial fibrillation, encephalopathy, presence of cardiac pacemaker, pemphigus vulgaris, and mitral valve prolapse's. Review of the Minimal Data Set (MDS) dated [DATE] revealed Resident #286 was cognitively intact. Her functional status is listed as extensive one to two person assist for all activities of daily living. The MDS also revealed the Resident has an indwelling catheter and is continent of bowel. Review of the care plan dated 10/29/22 revealed the resident has endocarditis. Interventions included to administer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-10-03 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure the Administrator attended the quality assurance committee meetings. This had the potential to affect all 39 residents. Findings include: Review of the Quality Assessment and Process Improvement sign in sheets dated 01/10/19, 02/19/19, and 03/19/19 revealed the Administrator did not attend any of the quality assurance committee meetings held on these dates. Interview with the Director of Nursing on 10/03/19 at 1:48 P.M. verified the administrator did not attend the quality assurance committee meetings held on 01/10/19, 02/19/19, and 03/19/19. Review of the policy titled Quality Assurance and Process Improvement Committee, last revised 11/28/16, revealed attendance must include at least three other facility staff members, at least one must be the administrator, owner, board member, or other individual in a leadership role.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interview, the facility failed to ensure the environment was in good repair. This affected five (Residents #30, #7, #6 and #28) of 39 residents reviewed for environment. The census was 39. Findings include: An observation was conducted on 09/30/19 at 12:56 P.M. for Resident #30's room revealed there was a large section of the wall behind the recliner that had paint chipping off of the wall. An observation was conducted on 09/30/19 at 1:30 P.M. for Resident #7's bathroom revealed the linoleum was peeling away from the wall by the toilet and a quarter of a plastic strip on the front of the bathroom door was hanging off of the door. An observation was conducted 09/30/19 at 1:49 P.M. for Resident #6's bathroom had molding separating from the wall by the floor, by the toilet and the door entering into the bathroom was scarred up at the bottom of the door. An observation was conducted on 09/30/19 at 3:59 P.M. for Resident #28's bathroom door revealed there were several holes on the bottom of the inside of the door that reached halfway across the bottom of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-03 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure grievances were addressed in a timely manner. This affected one (Resident #3) of two residents reviewed for grievances. The census was 39. Findings include: Review of the medical record for Resident #3 revealed an admission date of 09/02/16 with diagnoses including vascular dementia, anxiety, and depression. Review of grievance form for Resident #3 dated 09/25/19 revealed Resident #3's missing personal wheelchair was not mentioned on the grievance form. Interview with Resident #3's family member on 09/30/19 at 1:00 P.M. revealed Resident #3's personal wheelchair was found missing on 09/25/19 when Resident #3 returned to the facility from the hospital. Interview with Social Services Designee (SSD) #57 on 10/01/19 at 3:27 P.M. revealed she was informed by Resident #3's family on 09/25/19 that the resident's personal wheelchair was missing. The wheelchair had been left at the facility while the resident was in the hospital and that staff looked for it, but never found it. SSD #57 stated that when a resident is missing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review, the facility failed to ensure care plans were revised to reflect the resident's current status. This affected two (Residents #18 and #27) of 18 residents reviewed for care plans. The census was 39. Findings include: 1. Medical record review for Resident #18 revealed an admission date of 07/06/19. Medical diagnoses included schizophrenia. Review of quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #18 was cognitively intact. Review of the care plan dated 07/08/19 for Resident #18 revealed he had a potential or actual skin impairment to skin integrity. Observation of Resident #18 on 09/30/19 at 6:40 P.M. revealed he was sitting in his room talking to someone that wasn't there. He had lesions on both arms and his abdomen. Some lesions were scabbed and some were open. Interview with Director of Nursing (DON) on 10/01/19 at 4:54 P.M. revealed she didn't revise the care plan for the skin for the open and closed lesions on Resident #18's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and drug reference review, the facility failed to ensure a subcutaneous injection was administered according the the standards of practice. This affected one (Resident #1) of one resident who received an injectable blood thinner. The census was 39. Findings include: Medical record review for Resident #1 revealed an admission date of 11/30/18. Medical diagnoses included respiratory failure and quadriplegia. Review of physician orders dated 08/21/19 revealed Enoxaparin Sodium Solution (anticoagulant) 30 milligram (mg)/0.3 milliters subcutaneous, to give once a day for blood clots. Observation of medication administration on 10/02/19 at 9:25 A.M. revealed Licensed Practical Nurse (LPN) #42 administered the injection to the resident's right abdomen. LPN #42 did not pinch up the skin at the injection site prior to giving the medication. Interview with LPN #42 on 10/02/19 at 9:40 A.M. revealed she should have placed the injection two inches away from the belly button and squeezed up the skin to inject the Enoxaparin. She stated she knew she was supposed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure incontinence care was provided after a resident was soiled. This affected one (Resident #6) of one reviewed for incontinence care. The facility identified 26 incontinent residents. Findings include: Medical record review for Resident #6 revealed an admission dated of 07/01/15. Medical diagnoses included schizophrenia. Review of quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #6 was moderately cognitively impaired. She was an extensive assistance for toilet use and was always incontinent for bowel and bladder. During observation on 10/01/19 at 10:29 A.M. with Registered Nurse (RN) #49 and State Tested Nursing Assistant (STNA) #4, the resident's incontinent brief was removed to provide wound care. The brief was soiled with urine. After the wound care was provided, a clean incontinent brief was placed on the resident, but no incontinence care was performed. Interview with STNA #4 on 10/01/19 at 10:35 A.M.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview, the facility failed to ensure a dressing to a peripherally inserted central catheter (PICC) line was changed in a timely manner. This affected one (Resident #12) of one reviewed for PICC line dressings. The facility identified five PICC lines in the facility. Findings include: Medical record review for Resident #12 revealed an admission date of 06/20/19. Medical diagnoses included dementia and respiratory failure. Review of physician orders dated 07/06/19 revealed to change dressing to the PICC line every seven days. Review of the Treatment Administration Record (TAR) dated 09/01/19 through 09/29/19 revealed the only documentation of a dressing change was on 09/24/19 by Licensed Practical Nurse (LPN) #22. Observation of the PICC line for Resident #12 on 09/30/19 at 11:30 A.M. revealed the PICC dressing was dated 09/14/19. Interview with LPN #42 on 09/30/19 at 11:52 A.M. verified the PICC line dressing was dated 09/14/19 and was out of date and should have been changed. She did not know why it wasn't changed and it was the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, staff interview and policy review, the facility failed to ensure a recommendation for a splint was completed for a contractured hand. This affected one (Resident #6) of three residents reviewed for contractures. Findings include: Medical record review for Resident #6 revealed an admission dated of 07/01/15. Medical diagnoses included schizophrenia. Review of discharge occupational therapy notes dated 07/11/19 for Resident #6 revealed the resident was measured for a splint for positioning and contracture management. Observation of Resident #6 on 09/30/19 at 1:51 P.M. and 3:45 P.M. revealed she had a contracture in her left hand and did not have a splint on her hand. Observation on 10/01/19 at 7:34 A.M. revealed there wasn't a splint on her left hand. Interview with Therapy Program Director (TPD) #58 on 10/02/19 at 3:59 P.M. revealed there was a transition in the therapy department around the time Resident #6's splint was ordered. She stated the splint was in the facility but had never been placed on the resident.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and policy review, the facility failed to ensure insulin pens were dated for 28 days after opening. This affected two (Residents #11 and #28) of seven who received insulin. Findings include: Observation of the medication cart with Licensed Practical Nurse (LPN) #41 on 10/02/19 at 8:30 A.M. revealed there was a Novolog FlexPen and Lantus Solostar that wasn't dated for Resident #11. An interview at the same time of the observation revealed the pens didn't have a seal on them and verified they should have been dated 28 days after taking them out of the refrigerator . For Resident #28, the medication cart also contained a Novolog FlexPen that wasn't dated and a Lantus Solostar that was dated what looked like 08/25/19 and was changed to 09/25/19 as the opening date for Resident #28. During interview at the time of the observation, LPN #41 said it looked like the date had been changed on the Lantus pen and the Novolog pen should have been dated 28 days after removing it from the refrigerator. Review of the faciltiy policy titled Stability of Common…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-03 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview and review of the hospice contract, the facility failed to ensure documentation of hospice visits were readily available in the resident's record. This affected one (Resident #12) of one resident reviewed for hospice care. The facility identified one resident who was receiving hospice care. The facility census was 39. Findings include: Medical record review for Resident #12 revealed an admission date of 06/20/19. Medical diagnoses included dementia and respiratory failure. Review of physician orders dated 07/18/19 revealed hospice care for Resident #12 for a terminal prognosis related to dementia. Interview with a family member on 09/30/19 at 10:16 A.M. revealed hospice was signing in that they were providing the care but wasn't visiting the resident. Interview with the Director of Nursing (DON) on 10/03/19 at 10:04 A.M. revealed the staff from the hospice center was visiting Resident #12 and wrote their own notes on their own computers. She denied they were signing in and not visiting the resident because there wasn't a sign-in sheet. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$18,000 in federal fines across 1 penalty.

  • $18,000 — penalty dated 2025-11-19

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ARBORS AT OHIO — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.6-0.6 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 2 of 52.9-0.9 vs chain
Quality measures 4 of 54.2-0.2 vs chain
The other 15 homes this chain runs (chain average 2.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ARK OPCO GROUP, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2015
B&Y HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
B&Y TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
CODY HEALTHCARE S CORPOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
CRAIG FLASHNER 2007 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2015
NORCROSS, ROBERTIndividualCONTRACTED MANAGING EMPLOYEEsince 07/01/2015
ROGERS, STACEYIndividualCONTRACTED MANAGING EMPLOYEEsince 07/01/2015
KIRK, KRISTINEIndividualW-2 MANAGING EMPLOYEEsince 09/01/2016
FLASHNER, CRAIGIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
PERLSTEIN, YITZCHOKIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
NOBLE HEALTHCARE MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015
PRESTIGE ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2016

CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.2M
Net patient revenuemost recent cost report
-15.1%
Operating marginrevenue minus expenses
$301K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 38%Medicare 6%Other / private 56%

This home reported $301K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$417per resident / day
operating cost
$12,677per month
≈ monthly operating cost
$362per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365527. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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