Arbors At Oregon
904 Isaac Streets Drive, Oregon, OH 43616 · For profit - Limited Liability company · 87 certified beds · (419) 691-2483 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $36,224 in federal fines (most recent 2025-08-27)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.8% | 5.3% | 15.4% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 4.3% | 6.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.6% | 0.4% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.0% | 30.1% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.5% | 3.2% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 5.4% | 6.1% | 16.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 36.1% | 25.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.5% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.3% | 3.4% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 26.8% | 21.4% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 3.6% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.5% | 1.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 66.7% | 75.6% | 79.4% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
43.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 38 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 43.6%CMS range 30.9–61.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 8.1–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.00 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 87 beds and averages 73.6 residents a day — about 85% occupied, or roughly 13 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.25 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.87 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.30 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.61 hrs/resident/day on weekends vs 4.50 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.99 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
47 citations, most serious first. The 13 most serious are shown; the remaining 34 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-08-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of a social media post, medical record review, staff interview, Police Detective (PD) interview, review of the facility video surveillance, review of the Local Police Department (LPD) report, review of the local weather report and review of the facility policy, the facility failed to ensure Resident #23, who had a diagnosis of alcohol dependence with induced persisting dementia, had a history of an elopement from a previous facility, was assessed to be at risk for elopement, and had a Wanderguard (wearable bracelet that triggers alarms at the doors to alert staff when a resident attempts to exit) applied to his left ankle, did not elope from the facility without staff knowledge. This resulted in Immediate Jeopardy and the potential for serious life-threatening harm, injury, and/or death on 08/09/25 at 10:38 A.M. when Resident #23 removed his Wanderguard and was able to exit through the front door of the facility. Facility staff were unaware Resident #23 was missing until 08/10/25 at approximately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY AMENDED 08/27/24 Based on observation, medical record review, family and staff interview, and review of the facility's Pressure Ulcer/Skin Breakdown Clinical Protocol, and review of the guidelines from the National Pressure Ulcer Advisory Panel (NPUAP), the facility failed to accurately assess wounds, provide timely interventions to prevent the development of pressure ulcers or healing of existing pressure ulcers, failed to obtain timely treatments of existing wounds, and failed to timely identify the resident's pressure ulcers until it reached an advanced stage. This resulted in Actual Harm to Residents #79 and #40 who were at risk for pressure ulcers and the facility found Resident #79's pressure ulcer as an unstageable pressure ulcer (Slough and/or eschar: Known but not stageable due to coverage of wound bed by slough and/or eschar) and Resident #40's pressure ulcer as a stage III pressure ulcer (Full thickness tissue loss. Subcutaneous fat may be visible, but bone, tendon or muscle is not exposed). Actual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interviews, review of hospital documentation, review of witness statements, review of a fall policy, and review of the facility's fall investigation, the facility failed to ensure care was provided per Resident #71's plan of care, failed to prevent an avoidable fall with injuries and failed to conduct a thorough post-fall investigation including a root cause analysis to identify potential hazards and resident-specific interventions to reduce and/or eliminate falls. This resulted in Actual Harm on 10/20/23 when State Tested Nursing Assistant (STNA) #180 provided care to Resident #71, who was cognitively impaired and dependent on two staff for bed mobility and toileting, without the assistance of two staff resulting in the resident rolling away from the STNA and falling onto the floor. Subsequently, Resident #71 was transported to the hospital where he was found to have lacerations to his head and mouth due to the fall which required sutures. This affected one (#71) of three…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, staff interview, and policy review, the facility failed to timely report an allegation verbal abuse to the state agency. This affected one (#48) of three residents reviewed for abuse. The facility census was 77. Review of Resident #48's medical record revealed an admission date of 03/20/24, diagnoses included spinal stenosis of the cervical region, osteomyelitis, type II diabetes mellitus, and muscle weakness. Review of Resident #48's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #48 had intact cognition. Resident #48 was dependent for toilet hygiene, required partial/moderate assistance with personal hygiene, and was dependent for chair to bed transfers. Review of Resident #48's care plan dated 12/14/25 revealed Resident #48 had an activity of daily living (ADL) self-care performance deficit, interventions included the assistance of two people for bed mobility and the assistance of two people and the use of the mechanical lift for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-05 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, staff interview, and policy review, the facility failed to investigate a report of alleged verbal abuse. This affected one (#48) of three residents reviewed for abuse. The facility census was 77. Review of Resident #48's medical record revealed an admission date of 03/20/24, diagnoses included spinal stenosis of the cervical region, osteomyelitis, type II diabetes mellitus, and muscle weakness. Review of Resident #48's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #48 had intact cognition. Resident #48 was dependent for toilet hygiene, required partial/moderate assistance with personal hygiene, and was dependent for chair to bed transfers. Review of Resident #48's care plan dated 12/14/25 revealed Resident #48 had an activity of daily living (ADL) self-care performance deficit, interventions included the assistance of two people for bed mobility and the assistance of two people and the use of the mechanical lift for transfers. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-05 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview, review of the manufacturer instructions, and review of facility policy, the facility failed to maintain a medication administration error rate of less than five percent. This affected two (#04 and #24) of three residents reviewed for medication administration. There were 36 opportunities with two medication errors for a medication error rate that was 5.5 percent. The facility census was 77.1. Review of Resident #04's medical record revealed an initial admission date of 03/14/24 and a re-admission date of 08/12/25. Diagnoses included traumatic brain injury without loss of consciousness, type II diabetes mellitus, muscle weakness, depression, and dysphagia. Review of Resident #04's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #04 had moderately impaired cognition and received hypoglycemic medication.Review of Resident #04's care plan dated 11/13/25 revealed Resident #04 had an impaired metabolic status related to diabetes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview, review of the manufacturer instructions, and review of facility policy, the facility failed to ensure insulin pens were primed prior to administration of insulin. This affected two residents (#04 and #24) of two residents reviewed for insulin administration. The facility census was 77.1. Review of Resident #04 ' s medical record revealed an initial admission date of 03/14/24 and a re-admission date of 08/12/25. Diagnoses included traumatic brain injury without loss of consciousness, type II diabetes mellitus, muscle weakness, depression, and dysphagia. Review of Resident #04 ' s quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #04 had moderately impaired cognition and received hypoglycemic medication.Review of Resident #04 ' s care plan dated 11/13/25 revealed Resident #04 had an impaired metabolic status related to diabetes, interventions included to administer medications and treatments as ordered, and to administer insulin per the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-05 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview, and policy review, the facility failed to ensure infection control standards were maintained during the preparation of medication for administration. This affected two residents (#04 and #24) of three residents reviewed for infection control. The facility census was 77. 1. Review of Resident #04's medical record revealed an initial admission date of 03/14/24 and a re-entry date of 08/12/25. Diagnoses included traumatic brain injury without loss of consciousness, type II diabetes mellitus, muscle weakness, depression, and dysphagia. Review of Resident #04's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #04 had moderately impaired cognition. Furthermore, Resident #04 took anti anxiety, antidepressant, hypoglycemic, and anticonvulsant medications. Review of Resident #04's physician orders revealed an order for Celexa 20 milligrams (mg) by mouth in the morning for depression and an order for Vimpat 100 mg by mouth every morning and at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-27 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and review of the facility policy, the facility failed to ensure medication carts were secured when left unattended and further failed to appropriately dispose of oral syringes used for the administration of medication. This had the potential to affect seven (#22, #23, #28, #31, #34,#35, and #44) residents identified by the facility as being cognitively impaired, independently mobile, and resided on the C and D Halls. The facility census was 66. Findings include:Observation on 08/06/25 at 7:00 A.M., upon entry into the facility, revealed an unattended and unlocked medication cart near the beginning of the C and D Halls. On top of the medication cart was a clear plastic drinking cup that contained two small oral syringes (no needle attached), resembling the type of syringe that was used to administer liquid oral medications. Small droplets of an unknown clear substance were observed on the syringes and on the inside of the drinking cup. No facility staff were observed in the area. Continuous observation revealed at 7:05 A.M., Licensed Practical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-27 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and review of the facility policy the facility failed to ensure foods were appropriately stored and further failed to ensure foods were discarded of past the use by dates. This had the potential to affect all residents residing in the facility, except for 13 (#3, #5, #6, #8, #12, #13, #15, #16, #17, #19, #20, #21, and #33) residents identified by the facility as receiving no food by mouth. The facility census was 66.Findings include:Observations on 08/06/25 from 7:20 A.M. to 7:42 A.M. of the kitchen revealed the milk cooler contained a crate holding 38 individual cartons of one percent milk with a stamped expiration date of 08/05/25, two unopened thickened orange juice containers with an expiration date of February 2024, and one unopened thickened apple juice with an expiration date of July 2025. Interview on 08/06/25 at 8:22 A.M. with Dietary Manager (DM) #541 verified the expired thickened orange juice, apple juice, and one percent milk. Observation on 08/06/25 at 8:25 A.M. of the east pantry (where the refrigerator was located to hold foods…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, and review of the facility policy the facility failed to ensure wound measurements were completed for ongoing assessment of wounds. This affected one (#64) of three residents reviewed for wound care. The facility census was 66. Findings include:Review of Resident #64's medical record revealed an admission date of 12/28/23. Diagnoses included diabetes mellitus, portal hypertension, transient ischemic attack (TIA), congestive heart failure, end stage renal disease, and dependence on renal dialysis.Review of the quarterly Minimum Data Set (MDS) assessment, dated 07/15/25, revealed Resident #64 had a diabetic foot ulcer.Review of the current physician orders for August 2025 revealed Resident #64 had a treatment order for a diabetic foot ulcer to the right plantar foot to cleanse the wound with wound cleaner, apply medihoney to the wound bed, then apply adaptic (non-stick moist dressing), and cover with abdominal pad and wrap in kerlix daily.Review of the care plan, revised July 2025, revealed Resident #64 had a diabetic foot ulcer with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-30 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and facility policy review, the facility failed to ensure residents with intravenous (IV) catheters received dressing changes as ordered and had active orders for care and treatment. This affected three (#1, #2, and #3) of three residents reviewed for IV catheter care and treatment. The facility census was 69. Findings include: 1. Review of the medical record revealed Resident #1 admitted to the facility on [DATE] with the diagnoses including acute and chronic respiratory failure with hypoxia, cerebral infarction, chronic kidney disease, tracheostomy, aphasia, type II diabetes mellitus, congestive heart failure, myocardial infarction, and severe protein-calorie malnutrition. Review of the Minimum Data Set (MDS) assessment dated [DATE] assessed Resident #1 with severe cognitive impairment, and the resident was dependent on staff for the completion of activities of daily living. Resident #1 was always incontinent of bowel and bladder, received nutrition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-05 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY AMENDED 08/27/24 Based on observation, medical record review, resident interview, staff interview, and review of policy, the facility failed to ensure residents who required staff assistance with activities of daily living, received adequate and timely care to maintain good personal hygiene including nail care, bathing, and shaving. This affected four (#15, #16, #19, and #185) of seven residents reviewed for activities of daily living. The facility census was 74. Findings Include: 1. Review of Resident #16's medical record revealed an admission date of 04/12/10. Diagnoses included type II diabetes, chronic obstructive pulmonary disease, dementia, anxiety disorder, and anoxic brain damage. Review of Resident #16's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of zero indicating Resident #16 was severely cognitively impaired. Resident #16 was dependent on staff for all activities of daily living. Review of Resident #16's care plan revised 07/18/24 revealed supports…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 34 citations
- Potential for harm · D2024-08-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, resident interview, staff interview, and review of the policy, the facility failed to develop comprehensive care plans which included supports for dental needs. This affected one (#1) of three residents reviewed for ancillary services. The facility census was 74. Findings Include: Review of Resident #1's medical record revealed an admission date of 03/22/22. Diagnoses included Alzheimer's disease, altered mental status, chronic kidney disease, history of stroke, muscle wasting and atrophy, osteoporosis, and symbolic dysfunction. Review of Resident #1's Minimum Data Set (MDS) Annual Review dated 03/13/24 Resident #1 had no obvious or likely cavity or broken natural teeth. Review of Resident #1's most recent Quarterly MDS dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of five indicating Resident #1 was severely cognitively impaired. Resident #1 required moderate assistance with toilet use, oral care, and dressing. Resident #1 displayed no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-05 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY AMENDED 08/27/24 Based on resident interview, medical record review, staff interview, observations, and review of policy, the facility failed to ensure residents and/or their representatives participated in resident care planning. This affected one (#129) of three residents reviewed for care plan participation. In addition, the facility failed to ensure resident care plans were reviewed and revised when a resident's smoking status changed. This affected one resident (#13) of three residents reviewed for smoking. The facility census was 74. Findings Include: 1. Review of Resident #129's medical record revealed an admission date of 07/11/24. Diagnoses included chronic obstructive pulmonary disease, respiratory failure, heart disease, anxiety disorder, and major depressive disorder. Review of Resident #129's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating Resident #129 was cognitively intact. Resident #129 required moderate assistance with toilet use,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-05 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and staff interview, the facility failed to ensure alternative methods of communication were provided as indicated. This affected one (#17) of one sampled residents reviewed for alternate means of communication in a facility census of 74. Findings include: 1. Review of the medical record for Resident #17 revealed admission date of 01/10/22, with the diagnoses including: acute respiratory failure with hypoxia, cerebral infarction with left side hemiplegia and hemiparesis, chronic obstructive pulmonary disease, hypotension, seizure disorder, anxiety, depression, paranoid schizophrenia, coronary artery disease, bipolar disorder, chronic kidney disease, and benign neoplasm of heart. According to the most current minimum data set assessment dated [DATE] assessed Resident #17 with severe cognitive impairment, sometimes understands and understood, dependent on staff for the provision activities of daily living, incontinent of bowel and bladder, receives tube feeding for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interview and review of the clinical protocol, the facility failed to identify, report and timely assess an alteration in skin integrity. This affected one (#19) of six resident reviewed for skin integrity. The facility census was 74. Findings include: Review of the medical record for Resident #19 revealed an admission date of 04/17/20, diagnoses included: chronic respiratory failure, nontraumatic intracerebral hemorrhage, type 2 diabetes mellitus, depression, anxiety disorder, dysphagia, hypertension, encephalopathy, and bipolar disorder. Resident #19 had a tracheostomy. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #19 had no speech, rarely never is understood and sometimes understands others. Resident #19's cognitive status was unable to be assessed due to a memory problem. Resident #19 had functional impairments to both upper and lower extremities, utilized a wheelchair for mobility and was dependent for mobility, as well…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-05 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, medical record review, and staff interview, the facility failed to ensure audiology services were provided timely for residents with identified hearing concerns. This affected one resident (#70) of two residents reviewed for audiology services. The facility census was 74. Findings Include: Review of Resident #70's medical record revealed an admission date of 04/23/24. Diagnoses included conductive hearing loss, impacted earwax, and injury of thorax subsequent encounter. Review of Resident #70's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating Resident #70 was cognitively intact. Resident #70 required touching assistance with toilet use, bathing, and parts of dressing. Resident #70 was highly hearing impaired and did not have hearing aides at the time of the review. Resident #70 displayed no behaviors at the time of the review. Review of Resident #70's care plan revised 05/16/24 revealed supports and interventions for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and policy review, the facility failed to ensure interventions to promote range of motion and limit contractures were implemented as ordered. This affected two (#24 and #19 ) of three sampled residents reviewed for range of motion. The facility census was 74. Findings include: 1. Review of the medical record of Resident #24 revealed an admission date of 09/19/19, with the diagnoses including: cerebral infarction with left side hemiplegia and hemiparesis, right and left lower leg muscle wasting and atrophy, chronic obstructive pulmonary disease, and chronic subdural hemorrhage. According to the minimum data set assessment dated [DATE] assessed Resident #24 with severe cognitive impairment, dependent on staff for the provision of activities of daily living (ADL), limited range of motion impairment on one side to the upper and lower extremities, utilized a wheelchair for mobility and propelled with substantial to maximal assistance from staff. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, resident interview, staff interview, and review of policy the facility failed to follow their policy to secure resident's smoking materials and failed to ensure residents smoked in the proper designated areas. This affected two (#70 and #13) of three residents reviewed for accidents and hazards. The facility census was 74. Findings Include: 1. Review of Resident #70's medical record revealed an admission date of 04/23/24. Diagnoses included conductive hearing loss, impacted earwax, and injury of thorax subsequent encounter. Review of Resident #70's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating Resident #70 was cognitively intact. Resident #70 required touching assistance with toilet use, bathing, and parts of dressing. Resident #70 displayed no behaviors at the time of the review. Review of Resident #70's care plan revised 05/16/24 revealed supports and interventions for self-care deficit and smoking.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, medical record review, and review of facility policy, the facility failed to provided adequate and timely care to prevent episode of incontinence for a resident who was continent of bowel and bladder. This affected one (#69) of two residents reviewed for bowel and bladder incontinence. The facility census was 74. Findings Include: Review of Resident #69's medical record revealed an admission date of 04/02/24. Diagnoses included hemiplegia and hemiparesis, stroke, peripheral vascular disease, depression, cognitive communication deficit, insomnia, and benign prostatic hyperplasia. Review of Resident #69's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating Resident #69 was cognitively intact. Resident #69 was dependent on staff for toilet use and dressing. Resident #69 required maximal assistance with bathing. Resident #69 was not on a toileting program and was noted to be always continent of urine and bowel.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and resident and staff interview, the facility failed to ensure dependent residents were provided with adequate grooming and hygiene. This affected one resident (#1) of three residents observed for the provision of activities of daily living in a facility census of 80. Findings include: Resident #1 admitted to the facility on [DATE] with the diagnoses including cerebral infarction with hemiplegia and hemiparesis affecting the left non-dominant side, hypertension, peripheral vascular disease, acute embolism and thrombosis of deep veins, depression, gastrostomy, dysphagia, and dysarthria. According to the Minimum Data Set assessment dated [DATE] assessed Resident #1 with intact cognition, the resident was dependent on staff for activities of daily living (ADLs), required substantial to maximal assistance with transfers, utilized a wheelchair and walker for mobility, was incontinent of bowel and bladder, received pain medication administration on a scheduled regimen and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, hospital documentation review, and review of a facility incontinence policy, the facility failed to ensure dependent residents received timely and sufficient care related to bowel incontinence. This affected one (#3) of three residents reviewed for the provision of incontinence care services in a facility census of 80. Findings include: Resident #3 admitted to the facility on [DATE] with the diagnoses including atrial fibrillation, congestive heart failure, type II diabetes mellitus, below the knee amputation of the left leg, hypertension, benign prostatic hyperplasia, leukemoid reaction, and right foot amputation. According to the most current Minimum Data Set assessment dated [DATE] assessed Resident #3 with intact cognition, the resident was dependent on staff for the completion of activities of daily living, utilized an indwelling urinary catheter, was frequently incontinent of bowel, and was at risk for pressure ulcer development with moisture associated skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff and resident interview, and policy review, the facility failed to notify resident representatives of a change in condition requiring a transfer to the hospital. This affected two (#27 and #66) of four residents reviewed for change in condition. The facility census was 65. Findings include: 1. Review of the medical record for Resident #27 revealed an admission date of 05/09/23 with diagnoses including chronic atrial fibrillation, congestive heart failure, type two diabetes, hypertension, amputation between the left knee and ankle, and acquired absence of the right foot. Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #27 was assessed as cognitively intact and was dependent on staff for activities of daily living (ADLs). Review of a nurses note dated 02/03/24 at 11:16 A.M. revealed Resident #27 was sent to the hospital for evaluation and treatment. Further review of the note and the medical record revealed no evidence Resident #27's family or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-20 · tag F0620 — isolatedNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to complete admissions procedures and documents per the facility policy. This affected two (#66 and #67) of three reviewed for admissions. The facility census was 65. Findings include: 1. Review of the medical record for Resident #66 revealed an admission date of 12/14/23 and discharge date of 01/01/24. Diagnoses included acute on chronic respiratory failure with hypoxia, dependence on respirator, tracheostomy, type two diabetes, right-sided heart failure, atrial fibrillation, cellulitis of bilateral lower limbs, alcoholic hepatitis, alcoholic cirrhosis of liver, depression, and anxiety. Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #66 was assessed as cognitively intact and was dependent on staff for activities of daily living (ADLs). Review of the entire medical record revealed no admission paperwork was available for Resident #66. Interview on 03/20/24 at 11:18 A.M. with Admissions Staff #755…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-18 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, staff interview, and review of the electronic mail (e-mail) correspondence), the facility failed to honor Resident #45's preference for showers and grooming. This affected one (#45) of three residents reviewed for activities of daily living. The facility census was 64. Findings include: Review of the medical record revealed Resident #45 was admitted to the facility on [DATE]. Diagnoses included syncope and collapse, hypotension, acute kidney failure, chronic kidney disease, dysphagia, hereditary and idiopathic neuropathy, hypertension, hyperlipidemia, muscle weakness, intervertebral disc displacement lumbar region, and allergic rhinitis. Review of Resident #45's admission nursing evaluation dated 01/05/24, revealed the resident was alert, short-term and long-term memory were intact, and the resident's independent cognitive skills for decision-making were consistent and reasonable. Resident #45 required the assistance of one staff for activities of daily living.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-11 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, staff interview, and policy review, the facility failed ensure medications as ordered by a physician. A total of two medications were administered in error out of 36 opportunities for a medication error rate of 5.55 percent (%). This affected two (#3 and #22) of four residents observed for medication administration. The facility census was 56. Findings include: 1. Review of the medical record for Resident #3 revealed an admission date of 05/17/23 with a diagnosis of nicotine dependence. Review of the most current physician orders dated October 2023 for Resident #3 revealed a nicotine transdermal patch, seven (7) milligrams per 24 hours was ordered. Observation of medication administration on 10/11/23 at 7:40 A.M. with Registered Nurse (RN) #367 revealed RN #367 pulled and administered a nicotine transdermal patch, 14 milligrams per 24 hours to Resident #3. Interview on 10/11/23 at 10:31 A.M., with RN #367 verified Resident #3 was ordered a nicotine transdermal patch, 7 milligrams per 24 hours, and confirmed RN #367 administered a nicotine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, review of the medical record, and review of policy, the facility failed to ensure a resident dependent on staff assistance was provided showers. This affected one (#27) of three residents reviewed for showers. The facility census was 55. Findings include: Review of the medical record for Resident #27 revealed an admission date of 08/11/23, with diagnoses of congestive heart failure, transient ischemic attack, and abnormalities of gait and mobility. Review of the 5-day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #27 had impaired cognition and required one-person physical assist for bathing. There was no indication Resident #27 refused care. Review of the medical record for Resident #27 revealed she preferred showers three times weekly (Monday, Wednesday, Saturday). Review of the nurse aide tasks completed by aides revealed Resident #27 received a shower on 09/06/23. Review of the September 2023 Treatment Administration Record (TAR)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and record review, the facility failed to ensure residents received adequate assistance to ensure safety while providing incontinence care and repositioning. This affected one (#45) of one resident reviewed for safety. The facility census was 55. Findings include: Review of the medical record for Resident #45 revealed an admission date of 07/19/23, with diagnoses of tracheostomy status and intracerebral hemorrhage. Review of the 5-day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #45 had intact cognition and required extensive assistance of two staff for bed mobility, dressing, toileting, and hygiene. Review of the current care plan for Resident #45 revealed he had an activities of daily life self-care performance deficit and required two people for assistance with bed mobility and toileting. Review of a physician order dated 07/23/23 revealed Resident #45 was on a specialty air mattress. Observation on 09/11/23 at 9:27 A.M., revealed State Tested Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, and policy review, the facility failed to accurately document the administration of controlled substances. This affected one (#76) of three residents reviewed for medication administration. The facility census was 55. Findings include: Review of the closed medical record for Resident #76 revealed an admission date of 07/07/23 and a discharge date upon death at the facility of 07/24/23, with diagnoses of anorexia, anxiety, and malignant neoplasm to the middle third of the esophagus. Review of Resident #76's comprehensive Minimum Data Set (MDS) assessment, dated 07/14/23, revealed Resident #76 had impaired cognition, was totally dependent on one person for eating, required extensive assistance of two people for bed mobility, and transfers, and required extensive assistance of one person for locomotion, dressing, toileting, and hygiene. Review of Resident #76's medical record revealed she was admitted to the facility on hospice care. Review of Resident #76's admitting physician orders dated 07/07/23, revealed a physician's order for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-12 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and policy review, the facility failed to provide a clean environment. This affected one (#20) of three residents reviewed for environment. The facility census was 55. Findings include: Review of Resident #20's medical record revealed an admission date of 08/25/23, with diagnoses including congestive heart failure, diabetes mellitus, acute respiratory failure, acute kidney disease. Review of Resident #20's Minimum Data Set (MDS) assessment dated [DATE] revealed an intact cognition. He required an extensive assistance for all activities of daily living except eating in which he was independent and required only set up help. Observations on 09/11/23 at 9:12 A.M., revealed Resident #20's room had a splatter substance on the ceiling approximately two feet from the entrance door. The substance was dark tan in appearance and the splatter was approximately three feet long. Interview on 09/11/23 at 9:13 A.M., with Resident #20 revealed the stain had been on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-14 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure residents received intravenous antibiotics per physician order in a timely manner. This affected two residents (#1 and #3) of three residents reviewed for medication administration. The facility census was 60. Findings include: 1. Record review for Resident #1 revealed the resident was admitted to the facility on [DATE] and discharged to home on [DATE]. Diagnoses for Resident #1 included sepsis, wounds, and cellulitis. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had intact cognition and was receiving antibiotics. Review of the care plan dated 07/06/23 revealed Resident #1 had risks for cellulitis due to sepsis. Interventions included to administer antibiotics per order, follow procedures for reporting infections, and to monitor and document signs of change. Review of the admission orders dated 06/27/23 revealed Resident #1 was admitted to the facility on an intravenous (IV) antibiotic.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and review of facility policy, the facility failed to serve meals in a sanitary manner. This affected three (#3, #27, and #45) of 59 residents residing in the facility. The facility census was 59. Findings include: Observation on 10/04/22 at 7:51 A.M., revealed numerous residents were in the dining area of the facility eating the breakfast meal. State Tested Nurse Aide (STNA) #271 was observed touching Resident #3 and Resident #27's toast with a bare hand. STNA #208 was also observed touching Resident #45's English muffin with a bare hand. Interviews immediately after observation, with STNA #208 and STNA #271, verified staff were picking up ready-to-eat food items with their bare hands. Both staff members reported they thought this was acceptable. Observation on 10/04/22 at 12:27 P.M., of the lunch meal revealed STNA #234 was observed writing with a pen and then touching Resident #45's dinner roll with a bare hand. Interview immediately after observation, with STNA #231, verified the staff member touched Resident #45's dinner roll with her bare…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, staff interview, and review of facility policy, the facility failed to ensure staff practiced hand hygiene and utilized personal protective equipment appropriately when providing care to residents on transmission-based precautions. This had the potential to affect 12 (#4, #9, #14, #17, #28, #30, #38, #39, #43, #51, #54, and #155) of 12 residents identified to be on transmission-based precautions. The facility census 59. Findings include: Review of facility-provided documentation revealed Resident #4, #9, #14, #17, #28, #30, #38, #39, #43, #51, #54, and #155 were on transmission-based precautions (TBP) as a precaution for COVID-19. Observation on 10/03/22 at 11:23 A.M. of the designated COVID-19 quarantine hallway entrance, revealed a set of double-doors with signage instructing those entering to wear an N 95 mask, eye protection, gown, and gloves prior to entering any resident rooms. Upon entering the double-doors, a three-drawer cart was located immediately to the right, which contained masks, gowns, gloves, and face shields. Observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and staff and resident interview, the facility failed to ensure residents were placed into proper fitting beds. This affected one resident (#46) out of 24 residents observed for the provision of assistive devices and furniture. The facility census was 59. Findings include: Resident #46 admitted to the facility on [DATE] with the diagnosis including, chronic obstructive pulmonary disease, atrial fibrillation, osteoarthritis, peripheral vascular disease, polyneuropathy, arthropathy, gastrointestinal hemorrhage, gastrostomy, history of cellulitis bilateral lower extremities, dysphagia, pulmonary hypertension, heart failure, contracture of muscle left lower extremity, bilateral lower extremity edema, cardiac pacemaker, history of stage three pressure ulcer to bilateral heels, and hypertension. Review of the minimum data set (MDS) assessment dated [DATE] revealed Resident #46 was assessed with intact cognition, dependent on staff for activities of daily living including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to notify the physician and responsible party of a significant weight loss. This affected one resident (#45) out of four residents reviewed for nutrition. The facility census was 59. Findings include: Review of Resident #45's medical record revealed the resident was admitted to the facility on [DATE]. Diagnoses included metabolic encephalopathy, dementia, muscle weakness, schizoaffective disorder, bipolar disorder, anxiety, dementia, and gastro-esophageal reflux disease. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #45 was cognitively impaired, and required the extensive assistance of two staff for bed mobility, transfers, dressing, toilet use, and personal hygiene. Review of Resident #45's plan of care dated 08/04/22 revealed the resident was at risk for nutritional deficit related to chronic disease status and altered diet. Interventions included monitoring/recording/reporting to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-06 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to ensure the Minimum Data Set (MDS) assessments were completed accurately. This affected one resident (#20) out of three residents reviewed for oxygen use. The facility census was 59. Findings include: Review of Resident #20's medical record revealed the resident was admitted to the facility on [DATE]. Diagnoses included acute and chronic respiratory failure with hypoxia, chronic obstructive pulmonary disease, and muscle weakness. Review of Resident #20's admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact. The resident required limited assistance of one staff for bed mobility, transfers, toilet use, and personal hygiene. The assessment indicated the resident had not used oxygen. Review of Resident #20's physician orders identified an order dated 07/20/22 for oxygen at four liters per minute via nasal cannula continuously. Review of the Respiratory Administration Record for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, policy review and staff interview, the facility failed to ensure treatments were completed per physician order. This affected one resident (#18) out of one reviewed for a skin tear. The facility census was 59. Findings include: Review of the medical record revealed Resident #18 was admitted on [DATE]. Diagnoses included cerebral infarction due to unspecified occlusion or stenosis of the left middle cerebral artery, type two diabetes, dysphagia following cerebral infarction, acute respiratory failure with hypoxia, anxiety, muscle wasting and atrophy of the left and the right lower extremity, hypertension, vitamin D deficiency, encephalopathy, and seizures. Review of the Minimum Data Set (MDS) dated [DATE] revealed Resident #18 severely impaired cognition. Resident #18 required extensive assistance of two staff for Activities of Daily Living. Review of the Care Plan dated 07/26/22 revealed Resident #18 had the potential for impairment to skin integrity related to muscle weakness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, policy review, and review of the dressing package instructions, the facility failed to ensure timely wound assessment and wound treatments were provided in accordance with physician orders. This affected one resident (#08) out of three residents reviewed for pressure ulcers. The facility census was 59. Findings include: Resident #08 admitted to the facility on [DATE] with the diagnosis including, chronic respiratory failure, ventilator dependent, epilepsy, hemoptysis, peripheral vascular disease, tracheostomy, indwelling urethral stent with neuromuscular dysfunction of bladder, contractures, anemia, persistent vegetative state, gastrointestinal hemorrhage, atrial fibrillation, gastrostomy, encephalopathy, and hypertension. Review of the minimum data set assessment dated [DATE] revealed Resident #08 was assessed with severe cognitive impairment, total dependence on staff for the completion of activities of daily living, utilized an indwelling urinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, facility policy review, and hospital documentation review, the facility failed to provide the care and treatment to a resident utilizing an indwelling urinary catheter to main urinary function. This affected one (#8) of two individuals reviewed for the placement and care of urinary catheters. The facility census of 59. Findings include: Review of Resident #8's medical record admitted to the facility on [DATE], with the diagnosis including: chronic respiratory failure, ventilator dependent, epilepsy, hemoptysis, peripheral vascular disease, tracheostomy, indwelling urethral stent with neuromuscular dysfunction of bladder, contractures, anemia, persistent vegetative state, gastrointestinal hemorrhage, atrial fibrillation, gastrostomy, encephalopathy, and hypertension. Review of the minimum data set (MDS) assessment dated [DATE], Resident #8 was assessed with severe cognitive impairment, total dependence on staff for the completion of activities of daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the facility policy, the facility failed to monitor, recognize, and assess a resident who sustained significant weight loss. This affected one (#45) of four residents reviewed for nutrition. The facility census was 59. Findings include: Review of Resident #45's medical record revealed the resident was admitted to the facility on [DATE]. Diagnoses included metabolic encephalopathy, dementia, muscle weakness, schizoaffective disorder, bipolar disorder, anxiety, dementia, and gastro-esophageal reflux disease. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #45 was cognitively impaired, and required the extensive assistance of two staff for bed mobility, transfers, dressing, toileting, and personal hygiene. Review of Resident #45's plan of care, dated 08/04/22, revealed the resident was at risk for nutritional deficit related to chronic disease status and altered diet. Interventions included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-06 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff and family interviews and review of facility policies, the facility failed to ensure the administration of tube feeding was assessed, monitored and timely treated when gastrointestinal changes occurred. This affected one (#8) of three residents reviewed for the administration of tube feeding. The facility census was 59. Findings include: Review of Resident #8's medical record revealed an admission date of 10/04/19, with the diagnoses including: chronic respiratory failure, ventilator dependent, epilepsy, hemoptysis, peripheral vascular disease, tracheostomy, indwelling urethral stent with neuromuscular dysfunction of bladder, contractures, anemia, persistent vegetative state, gastrointestinal hemorrhage, atrial fibrillation, gastrostomy, encephalopathy, and hypertension. Review of the minimum data set (MDS) assessment dated [DATE], revealed Resident #8 was assessed with severe cognitive impairment, total dependence on staff for the completion of activities of daily living,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-06 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and review of facility policy, the facility failed to ensure Central Venous Catheters were maintained in accordance with physician orders. This affected one (#7) of one residents reviewed for the maintenance of a CVC and identified by the facility with a CVC inserted. Facility census 59. Findings include: Review of Resident #7's medical record revealed admission date of 03/27/20, with the diagnoses including: chronic respiratory failure, dysphagia following cerebral infarction, type 2 diabetes mellitus, resistance to specified beta lactam antibiotics, quadriplegia, tracheostomy, ventilator dependent, peripheral vascular disease, methicillin resistant staphylococcus aureus suspected carrier, edema, chronic pain syndrome, urinary tract infection, anxiety disorder, blindness, neuromuscular dysfunction of bladder, gastrostomy, seizure disorder, contractures, major depression, and hypertension. Review of the the minimum data set (MDS) assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review, and staff interview, the facility failed to obtain physician orders for residents receiving oxygen therapy and maintain the oxygen equipment per policy. This affected two (#13 and #255) of four residents reviewed for oxygen therapy. Findings include: 1. Review of medical record for Resident #13 admitted on [DATE], with diagnoses including: malignant neoplasm of bronchus or [NAME], obstructive and reflux uropathy, dysphagia, alcohol abuse, anxiety, asthma, barrett's esophagus, benign prostatic hyperplasia with lower urinary tract symptoms, heart failure, epilepsy, atherosclerotic heart disease of native coronary artery, major depressive disorder, hyperlipidemia, hypertension, and transient cerebral ischemic attack. Review of Minimum Data Set (MDS) assessment for Resident #13 dated 07/25/22 revealed a Brief Interview for Mental Status (BIMS) score of 15 which indicated cognitively intact. Resident #13 was independent for Activities of Daily Living (ADL's).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
Based observation, resident interview, and staff interview, the facility failed to maintain comfortable temperatures in a dining room. This affected two residents (Resident #23 and #63) eating lunch in the Windsor dining room. The facility census was 75. Findings include: Observation on 11/12/19 at 11:44 A.M. in the Windsor dining room revealed the thermostat temperature was 63 degrees Fahrenheit. The heat setting was on and was set at 74 degrees Fahrenheit. Observation on 11/12/19 at 11:48 A.M. revealed Resident #23 and Resident #63 in the Windsor dining room waiting for lunch. Interview on 11/12/19 at 11:50 A.M. with Resident #63 revealed the dining room was cold and that she would like a blanket. Resident #23 stated he was a little cold. Interview on 11/12/19 at 11:59 A.M., Maintenance Director #300 revealed the furnace providing heat to the Windsor dining room has not been functioning since 11/11/19. A call has been made for service. Maintenance Director #300 utilized a temperature laser to determine the temperature where the residents were sitting to be 69 degrees Fahrenheit.
- Potential for harm · Dcited before2019-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and observation, the facility failed to follow physician orders to obtain blood sugars before meals for one (#66) of four residents reviewed for medication administration. The facility identified 25 residents with orders for routine blood sugar checks. The facility census was 75. Findings include: Review of Resident #66's medical record revealed the resident was admitted on [DATE]. Diagnosis included type two diabetes mellitus. Review of the physician orders for November 2019 revealed an order for the rapid acting insulin Insulin Aspart 100 units per milliliter to be injected before meals and at bedtime based on sliding scale. A sliding scale requires a blood sugar to be checked in order to administer insulin. Review of the weights and vital signs summary revealed no blood sugar was documented to have been obtained before the breakfast meal on 11/13/19. Observation on 11/13/19 at 11:01 A.M., of Resident #66's medication administration revealed Licensed Practical Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-14 · tag F0914 — isolatedProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, and staff interview, the facility failed to provide a resident with full visual privacy in her bedroom. This affected one (#46) of 12 residents who reside in semi-private bedrooms on the D Hall. The census was 75. Findings include: Review of Resident #46's medical record revealed an admission date of 11/23/99. Diagnoses included peripheral vascular disease, mild intellectual disabilities, edema, pain, and muscle weakness. Review of the most recently completed Minimum Data Set (MDS) assessment, dated 10/08/19, revealed Resident #46 had severely impaired cognition. Observation of the D Hall on 11/12/19 between 8:15 A.M. and 9:30 A.M. revealed resident Resident #46's bed had no privacy curtain to ensure full visual privacy. The hooks for the privacy curtain were in place on the track around Resident #46's bed. Additional observations made on 11/12/19 at 4:43 P.M., on 11/13/19 at 10:46 A.M., 2:22 P.M. and 3:38 P.M., and on 11/14/19 at 9:12 A.M., 10:53 A.M. and 1:23 P.M. revealed Resident #46 laying in her bed while her roommate was laying in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$36,224 in federal fines across 2 penalties.
- $15,343 — penalty dated 2025-08-27
- $20,881 — penalty dated 2024-08-05
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ARBORS AT OHIO — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.6 | -0.6 vs chain |
| Health inspection | 1 of 5 | 2.3 | -1.3 vs chain |
| Staffing | 3 of 5 | 2.9 | +0.1 vs chain |
| Quality measures | 5 of 5 | 4.2 | +0.8 vs chain |
The other 15 homes this chain runs (chain average 2.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ARK OPCO GROUP, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 07/01/2015 |
| B&Y HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| B&Y TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| CODY HEALTHCARE S CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| CRAIG FLASHNER 2007 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2015 |
| NORCROSS, ROBERT | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 07/01/2015 |
| ROGERS, STACEY | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 07/01/2015 |
| KIRK, KRISTINE | Individual | W-2 MANAGING EMPLOYEE | — | since 09/01/2016 |
| FLASHNER, CRAIG | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2015 |
| PERLSTEIN, YITZCHOK | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2015 |
| NOBLE HEALTHCARE MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2015 |
| PRESTIGE ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2016 |
CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $610K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365523. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.