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Altercare Of Louisville Ctr For Rehab & Nsg Care

7187 St Francis Street, NE, Louisville, OH 44641 · For profit - Corporation · 90 certified beds · (330) 875-4224 Medicare & Medicaid certified

Call the home — (330) 875-4224 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Aug 2024Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
506 Main St W · (330) 875-5625 · Call to confirm hours
Pharmacy
Pharmacy3.2 mi
108 West Main Street
Grocery
1338 N Chapel St · (330) 875-8000 · Call to confirm hours
Park
7900 Columbus Rd NE · (330) 477-3552 · Typically dawn to dusk
Place of worship
8533 Ravenna Ave NE · (330) 917-4043

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.7%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight4.8%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms1.5%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%3.2%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened0.0%6.1%16.1%check this — see note marked star below the table
Long-stay residents on antianxiety or hypnotic medication27.8%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine91.1%94.5%95.3%typical
Long-stay residents with pressure ulcers3.9%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control17.3%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table4.7%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine35.2%75.6%79.4%worse
Short-stay residents rehospitalized after admission22.1%24.9%22.6%typical
Short-stay residents with an outpatient ER visit17.5%12.9%12.0%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 50 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.1%U.S. median 51.5%
Got home and stayed home
8.9%U.S. median 10.7%
Went back to hospital
59.3%U.S. median 56.6%
Met the expected recovery
0.39U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 59.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.1%CMS range 49.8–71.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF8.9%CMS range 5.2–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge33.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.041.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.56
RN hours/ resident / day
0.54
LPN hours/ resident / day
1.86
Aide hours/ resident / day
2.96
Total nurse hours/ resident / day
0.45
RN hoursweekends
53.9%
Total nursing turnover
45.5%
RN turnover

How full it usually is: this home is certified for 90 beds and averages 78.5 residents a day — about 87% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.96 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.86 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.67 hrs/resident/day on weekends vs 3.08 on weekdays — 13% thinner on weekends. RN hours go from 0.61 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-07-24)
11
at the previous standard inspection (2022-12-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 11 most serious are shown; the remaining 25 are one tap away and print in full.

  • Actual harm · Gcited before2023-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review and interview, the facility failed to provide adequate assistance to Resident #63, who had cognitive impairment and required two staff to transfer using a mechanical (Hoyer) lift to prevent an injury. Actual Harm occurred on 10/06/23 when State Tested Nursing Assistant (STNA) #804 failed to ensure a second staff member was present (as care planned) to reposition and then transfer Resident #63 from her wheelchair to bed using a Hoyer lift. At the time of the transfer, STNA #804 identified the Hoyer lift pad was not properly under the resident and instead of obtaining a second staff member to properly reposition the resident, required the resident to push up and scoot herself in the wheelchair. The resident complained of pain to her arm during this time. STNA #804 proceeded to transfer the resident (without a second staff person present) to bed using the Hoyer lift. On 10/07/23 the resident requested an x-ray due to continued pain to her arm. The resident was diagnosed with an acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and policy review the facility failed to ensure proper hand hygiene was maintained during medication administration for Resident #46 and Resident #61 and during incontinence care for Resident #59. This affected three residents (#46, #59, #61) out of six residents reviewed for hand hygiene practices. The facility census was 78.Findings include:1. Observation on 04/09/26 between 8:40 A.M. and 9:17 A.M. of medication administration revealed the following: Licensed Practical Nurse (LPN) #363 dispensed and administered medications to Resident #41 and did not utilize hand hygiene upon exiting the room; LPN #363 then immediately dispensed and administered medications to Resident #61 and did not utilize hand hygiene upon exiting the room; LPN #363 then went to the medication storage room before returning to the medication cart; LPN #363 did not utilize hand hygiene after returning to the mediation cart from the medication storage room and then immediately dispensed and administered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility did not ensure the call light was kept within reach for Resident #27. This affected one resident (Resident #27) of 23 residents reviewed for accommodation of needs. The facility census was 77. Findings include: Review of the medical record revealed resident #27 was admitted to the facility on [DATE]. Diagnoses include senile degeneration of the brain, dementia, chronic kidney disease, depression, Alzheimer's disease, impulsiveness, repeated falls, generalized anxiety disorder, psychotic disorder, insomnia, and sundowning. Review of the quarterly Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #27 had severely impaired cognition and had two or more falls with no injuries.Observation on 07/22/25 at 10:42 A.M. revealed Resident #27 was up in the Broda chair (reclining wheelchair) in the middle of the room and his call light was tucked up under the blanket on his bed and out of his reach. An interview at this time with Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of facility policy, the facility failed to immediately notify the physician and responsible parties of a fall incident involving Resident #8. This affected one resident (Resident #8) of five residents reviewed for accidents. The facility census was 77. Findings include:Review of the medical record for Resident #8 revealed an admission date of 02/27/25 with diagnoses including acute and chronic respiratory failure, multiple sclerosis, unsteadiness on feet and diabetes.Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #8 had no cognitive impairment and required extensive assistance with toileting. Review of the incident log revealed Resident #8 had a fall on 07/06/25 at 8:00 A.M.Review of the STNA Event Witness Statement dated 07/06/25 and timed for 8:00 A.M. authored by Registered Nurse (RN) #205 revealed Resident #8 was reported by a Certified Nursing Assistant (CNA) to have had a fall during the night while transferring to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview and review of facility policy, the facility failed to ensure personal privacy and confidentiality of records for Resident #42 and #85. This affected two residents (Residents #42 and #85) of 23 residents reviewed for privacy/confidentiality. The facility census was 77.Findings include:1. Review of the medical record for Resident #85 revealed an admission date of 07/18/25. Diagnoses included stroke, weakness, atrial fibrillation, diabetes and heart disease. An observation on 07/23/25 at 10:36 A.M. of the medication cart on the 100 hall revealed the computer on the medication cart was open to the electronic medical record (EMR) of Resident #85 and his picture, personal demographic information and list of medical orders was visible to anyone passing by the cart which was unattended by facility staff. An interview on 07/23/25 at 10:39 A.M. with Licensed Practical Nurse (LPN) #216 verified the EMR of Resident #85 was open on the medication cart in the hallway and his private information was in view of passersby. Review of the facility policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and review of facility policy, the facility failed to ensure a physician order was obtained for Resident #7's right lower arm skin tear. This affected one resident (#7) of one resident reviewed for general skin conditions. The facility census was 77.Findings include: Review of Resident #7’s medical record revealed the resident was admitted on [DATE] and readmitted on [DATE] with diagnoses including hemiplegia, aphasia and chronic systolic congestive heart failure. Review of Resident #7’s care plan for skin care revealed an intervention dated 04/15/25 to perform treatments as per the physician orders. Review of Resident #7’s Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited moderate cognitive impairment. Review of Resident #7’s Wound Information form dated 07/07/25 revealed the resident had a right lower arm skin tear which measured one centimeter (cm) length by 0.8 cm width. Review of Resident #7’s Wound Information form dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and review of facility policy, the facility failed to ensure Resident #5's left lower leg/foot dressing was administered as ordered. This affected one resident (Resident #5) of three residents reviewed for pressure ulcers/injury. The facility census was 77.Findings include:Review of Resident #5's medical record revealed the resident was originally admitted on [DATE] and readmitted on [DATE] with diagnoses including end stage renal disease, cellulitis of the right and left lower limbs and chronic pain.Review of Resident #5's Pressure Ulcer Care Plan revealed an intervention dated 01/29/25 to perform current treatment as ordered and observe treatment for effectiveness.Review of Resident #5's Quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition.Review of Resident #5's physician orders revealed an order dated 07/17/25 to flush the left medial ankle and posterior Achilles with normal saline, pat dry, pack with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, interview and review of facility policy, the facility failed to ensure fall interventions were in place for Resident #27. This affected one resident (Resident #27) of five residents reviewed for accidents. The facility census was 77.Findings include: Review of the medical record revealed Resident #27 was admitted to the facility on [DATE]. Diagnoses include senile degeneration of the brain, dementia, chronic kidney disease, depression, Alzheimer's disease, impulsiveness, repeated falls, generalized anxiety disorder, psychotic disorder, insomnia, and sundowning. Review of the July 2025 physician orders revealed Resident #27 had orders for a defined perimeter mattress to the bed to alert resident of bed boundaries, maintain the bed in the lowest position when occupied by the resident, and the resident was a high risk for falls. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #27 had severely impaired cognition and had two or more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and review of facility policy, the facility failed to ensure Resident #7's percutaneous endoscopic gastrostomy (PEG) tube dressing was administered as ordered. This affected one resident (Resident #7) of one resident reviewed for tube feeding. The facility identified one resident (#7) as ordered a tube feeding. The facility census was 77.Findings include:Review of Resident #7's medical record revealed Resident #7 was admitted on [DATE] with diagnoses including aphasia following a cerebral infarction, gastrostomy status and chronic pain syndrome.Review of Resident #7's physician orders revealed an order dated 03/26/25 to cleanse the PEG tube site with normal saline (NS) and apply a t-sponge dressing to the site daily.Review of Resident #7's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited moderate cognitive impairment.Review of Resident #7's care plan for skin care revealed an intervention dated 04/01/25 to administer the skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and review of facility policy, the facility failed to ensure Resident #17's oxygen therapy was administered as ordered and Residents #55 and #87's aerosol masks were stored in a protective barrier to prevent cross contamination of the masks. This affected three residents (Resident#17, #55 and #87) of four residents reviewed for respiratory care. The facility census was 77.Findings include:1. Review of Resident #17's medical record revealed the resident was readmitted on [DATE] with diagnoses including chronic diastolic congestive heart failure, muscle weakness and chronic obstructive pulmonary disease. Review of Resident #17's Alteration in Respiratory Function Care Plan revealed an intervention dated 12/10/23 to administer oxygen as ordered. Review of Resident #17's physician orders revealed an order dated 03/10/25 for continuous oxygen at two liters per nasal cannula and check placement every shift for shortness of breath. Review of Resident #17's Quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility did not ensure pre and post dialysis assessments were completed as required for Resident #5. This affected one resident (Resident #5) of one resident reviewed for dialysis services. The facility identified one resident (#5) as receiving dialysis services. The facility census was 77.Findings include:Review of the medical record for Resident #5 revealed an admission date of 05/05/25 with diagnoses including end stage renal disease, sepsis, diabetes and chronic pain.Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #5 was cognitively intact. Review of the June 2025 orders for Resident #5 revealed he had hemodialysis scheduled for Tuesday, Thursday and Saturdays at 5:00 A.M. Review of the Pre/Post Dialysis Assessments dated 06/01/25 through 07/01/25 revealed the following dates were missing at least one of the two (pre/post) assessments: 06/05/25, 06/07/25, 06/14/25, 06/17/25, 06/21/25, 06/24/25, 06/28/25 and 07/01/25. An interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 25 citations
  • Potential for harm · Dcited before2025-07-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure Resident #81 was administered medication according to physician orders. The affected one resident (#81) of five residents reviewed for medication administration. The facility census was 77.Findings include: Review of the medical record revealed Resident #81 was admitted to the facility on [DATE]. Diagnoses included type two diabetes mellitus. Resident #81 discharged from the facility on 04/09/25.Review of the admission Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #81 had intact cognition, had lower extremity impairment on one side, required substantial assistance with turning in bed, urinary continence was not rated, and he was frequently incontinent of bowels. Resident #81 was at risk of developing pressure injuries however he was not admitted with any unhealed pressure injuries. Review of the physician orders revealed Resident #81 had an order for Mounjaro (diabetic medication)15 milligrams subcutaneous one a week on Monday…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of facility policy, the facility did not ensure gradual dose reduction recommendations pertaining to anti-anxiety medications for Resident #58 were addressed by the physician. This affected one resident (Resident #58) of five residents reviewed for unnecessary medications. The facility census was 77.Findings include:Review of the medical record for resident #58 revealed an admission date of 04/28/23. Diagnoses included senile degeneration of the brain, difficulty walking, muscle weakness, dementia, depression and anxiety. Review of the comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #58 was severely cognitively impaired, required supervision for eating, substantial assistance for oral hygiene, dressing and personal hygiene and was totally dependent for toileting and showering. Review of the physician orders for September 2024 revealed an order for Ativan (for anxiety) one milligram every two hours (mg) as needed (prn) for anxiety.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and review of facility policy, the facility failed to ensure staff performed hand hygiene during medication administration for Resident #21. This affected one resident (Resident #21) of five residents (Resident #7, #21, #22, #30, and #71) observed for medication administration. The facility census was 77.Findings include:Observation of medication administration on 07/23/25 at 9:45 A.M. revealed Registered Nurse (RN) #205 pushed the medication cart from the nurses station down to the room of Resident #21. RN #205 went into Resident #21's room, obtained his blood pressure, walked back out to the medication cart, prepared his medication, took the medication to Resident #21 and administered the medication all without performing any hand hygiene. After she administered the medications to Resident #21, RN #205 walked back out to the medication cart and started to push the medication cart up the hall way to continue the medication administration. An interview on 07/23/25 at 9:50 A.M. with RN #205 verified she had not washed hands before going into Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, and staff interview, the facility failed to ensure Resident #29's pain medication was reordered timely. This affected one resident (#29) out of three (Resident #18, Resident #29, and Resident #54) reviewed for medication administration. The facility census was 64. Findings include: Review of the medical record for Resident #29 revealed an admission date of 01/24/25. Diagnoses included malignant neoplasm of head, face and neck, malignant neoplasm of tongue, dysphagia, oropharyngeal phase, and gastrostomy status. Review of the Minimum Data Set assessment dated [DATE] revealed Resident #29 was mildly impaired with a Brief Interview for Mental Status (BIMS) of 12. Review of Resident #29's February 2025 physicians orders revealed an order for Gabapentin 12 milliliters (ml) to equal 600 milligrams (mg) to be administered orally twice daily. Review of Resident #29's Medication Administration Record revealed the resident did not receive his Gabapentin 600 mg on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, self-reported incident review (SRI), interview, and facility policy review the facility failed to ensure Resident #21 was free from staff-to-resident physical abuse. This finding affected one resident (#21) of five residents reviewed for Abuse, Neglect and Misappropriation of Resident Property. The facility census was 70. Findings include: Review of Resident #21's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including vascular dementia, muscle weakness and need for assistance with personal care. Review of Resident #21's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment. Review of physical abuse SRI Tracking #244568 dated 02/26/24 revealed Resident #21 became behavioral when State Tested Nursing Assistant (STNA) #833 and STNA #904 attempted to provide care to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-08-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review the facility failed to ensure Resident #46 was provided timely incontinence care. This finding affected one resident (#46) of three residents reviewed for incontinence care. The facility census was 70. Findings include: Review of Resident #46's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease with early onset, altered mental status, and adult failure to thrive. Review of Resident #46's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment and was always incontinent of bowel and bladder Review of Resident #46's physician orders revealed an order dated 05/14/21 for miconazole powder (antifungal powder) twice daily and an order dated 05/19/21 for zinc oxide 20% (cream used to treat or prevent skin irritation) twice daily to affected areas. Review of Resident #46's physician's orders revealed an order dated 05/01/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-29 · tag F0926 — failed to keep the home smoke-free / fire-safe — pattern
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview, and review of the facility policy the facility failed to ensure smoking assessments were completed with a quarterly according to the facility's smoking policy. This affected three residents (#10, #25, and #29) of three residents reviewed for smoking. The facility identified six residents (#10, #25, #26, #29, #36, and #37) who smoked at the facility. The facility census was 65. Findings include: 1. Review of the medical record revealed Resident #10 was admitted to the facility on [DATE] with diagnoses including sepsis, acute kidney failure, chronic obstructive pulmonary disease, and personal history of nicotine dependence. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #10 was cognitively intact. Further review of Resident #10's medical record revealed that smoking assessments were not done quarterly. Smoking assessments were completed on 12/13/22 and then another smoking assessment was completed on 11/16/23 after an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-07 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review and interview, the facility failed to timely notify Resident #63's family representative and physician of the resident's complaints of pain in the left arm. This finding affected one resident (#63) of three residents reviewed for notification. Findings include: Review of Resident #63's closed medical record revealed the resident was admitted on [DATE] with diagnoses including bipolar disorder, pain in the left shoulder, and obsessive-compulsive disorder. Review of Resident #63's Activities of Daily Living (ADL) care plan dated 04/26/22 revealed the resident required a Hoyer (mechanical) lift transfer with the assistance of two staff members. Review of Resident #63's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited moderate cognitive impairment. Review of Resident #63's State Tested Nursing Assistant (STNA) Witness Statement form authored by STNA #804 dated 10/06/23 at 9:30 P.M. indicated the STNA went into the resident's room on 10/06/23 at 7:15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-04 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure Resident #40's lidocaine pain patch was administered as ordered. This finding affected one resident (#40) of six residents reviewed for medication administration. Findings include: Review of Resident #40's medical record revealed the resident was readmitted to the facility on [DATE] with diagnoses including malignant neoplasm of the colon, partial intestinal obstruction, and neutropenia. Review of Resident #40's Minimum Data Set (MDS) 3.0 assessment dated [DATE] indicated she exhibited intact cognition. Review of Resident #40's physician orders revealed an order dated 09/07/23 to administer the lidocaine adhesive pain patch 5% (percent) to the lower back once per day from 6:00 P.M. to 10:30 P.M. Review of Resident #40's medication administration records (MAR) from 11/01/23 to 11/04/23 revealed Registered Nurse (RN) Assistant Director of Nursing (ADON) #807 documented on the MAR that she administered the lidocaine pain patch as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to ensure central catheter access lines were removed in a timely manner, as ordered by the physician. This affected one (Resident #70) of three residents reviewed for central catheter access lines. The facility census was 72. Findings include: Review of Resident #70's closed medical record revealed an admission date of 08/29/23 with diagnoses that included urinary tract infection (UTI), diabetes mellitus and congestive heart failure. Review of hospital discharge records and facility admission records revealed the use of Invanz (antibiotic) one gram daily by Peripherally Inserted Central Catheter (PICC) until 09/04/23 for UTI treatment. Review of the Medication Administration Record (MAR) revealed special instructions for the Invanz which indicated PICC line to be removed after Invanz treatment completed. Additional review of the physician's orders revealed orders to discontinue and remove Resident #70's PICC line on 09/08/23, 09/11/23 and 09/12/23. Review of the nurses' notes indicated the PICC line was removed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to ensure laboratory testing was completed as ordered by the physician to monitor for medication side effects. This affected one (Resident #70) of three residents reviewed for laboratory testing. The facility census was 72. Findings include: Review of Resident #70's closed medical record revealed an admission date of 08/29/23 with diagnoses that included urinary tract infection (UTI), diabetes mellitus and congestive heart failure. Review of the physician orders revealed an order to monitor the resident for worsening heart failure every shift dated 08/29/23; torsemide (diuretic) 10 milligrams (mg) daily and weigh every Monday, Wednesday and Friday dated 09/11/23. Review of Resident #70's physician and Advanced Practitioner Nurse (APN) progress notes revealed on 09/12/23 the resident was evaluated due to increasing edema and diuretic use. A Basic Metabolic Profile (BMP) was ordered on 09/12/23 to be obtained on 09/14/23. An APN progress note on 09/18/23 indicated the BMP was not obtained as ordered for 09/14/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-12-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of facility investigation, observation, interview, and policy review the facility failed to ensure a resident was safely transferred with a mechanical lift and resident smoking materials were stored in a secure area. This affected one (Resident #23) of three residents reviewed for falls and six (#22, #29, #37, #41, #43, and #52) of six residents reviewed for smoking. Findings include: 1. Record review revealed Resident #23 was admitted to the facility on [DATE] with diagnoses including laceration with foreign body of the scalp, muscle weakness, other reduced mobility, intervertebral disc degeneration of the lumbar region, chronic pain, stiffness and pain of left knee, difficulty walking, lack of coordination, dizziness, osteoarthritis of knee, needs assistance with personal care, abnormalities of gait and mobility, artificial right knee joint, and age related physical debility. Review of Resident #23's activity of daily living (ADL) plan of care dated 12/05/18 revealed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-19 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility reported incident (FRI) investigation, review of the controlled drug receipt form, interview, and policy review the facility failed to ensure a thorough investigation was completed and documented for misappropriation of narcotics. This affected one (Resident #52) of one resident reviewed for abuse. Findings include: Resident #53 was admitted to the facility on [DATE] with diagnoses including pain in throat, malignant neoplasm of tonsillar pillar, unspecified malignant neoplasm of lymph nodes of head, face, and neck, malignant neoplasm of pharynx, acute post procedural pain, neoplasm related pain, and oral mucositis due to radiation. Review of the FRI (225260) investigation dated 08/12/22 revealed Resident #53's liquid Morphine had been misappropriated. The liquid Morphine was measured with medication cups to clarify count. The measurement showed that medication was under by 12.5 milliliters (ml). All four staff members that had access to the Morphine in the last 48…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-19 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review the facility failed to ensure Pre-admission Screening and Resident Review (PASARR) documentation was updated when resident diagnoses changed. This affected three residents (#23, #24, and #32) of three residents reviewed for PASARR. Findings include: 1. Record review revealed Resident #23 was admitted to the facility on [DATE] with diagnoses including bipolar II. The following diagnoses were added after admission: hallucination on 02/28/20, bipolar on 02/28/20, major depressive disorder, recurrent severe without psychotic features, on 04/06/20, schizoaffective disorder bipolar type on 04/06/20, schizoaffective disorder, depressive type on 04/09/20, anxiety disorder on 08/26/20, bipolar on 05/06/21, major depressive disorder on 06/03/21, and obsessive-compulsive behavior on 05/26/22. Review of Resident #23's PASARR dated 11/25/15 revealed the resident had mood disorder and bipolar. There was no evidence of the determination. The PASARR was completed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-19 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure smoking care plans were updated in a timely manner. This affected three (Residents #22, #41, and #43) of six residents reviewed for smoking. The census was 67. Findings include: 1. Review of the medical record for Resident #22 revealed an admission date of 11/02/18 with diagnoses including schizoaffective disorder, major depressive disorder, acute and chronic respiratory failure with hypoxia, and nicotine dependence. Review of the physician's orders for December 2022 identified no orders pertaining to smoking. Review of the care plan revised 10/13/22 at 2:35 P.M. revealed Resident #22 was unable to smoke without supervision due to needing assistance from staff for mobility and lack of coordination. Interventions included all smoking materials would be locked up in a designated location when not in use, any burns or injuries would be reported immediately to the nurse for evaluation, physical assistance by staff would be offered to ensure resident safety, resident and resident's representatives would be responsible to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-19 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and interview the facility failed to ensure Resident #23 received assistance with placement of hearing aids and changing hearing aid batteries. This affected one (Resident #23) of one resident reviewed for hearing. Findings include: 1. Record review revealed Resident #23 was admitted to the facility on [DATE] with diagnoses including need for assistance with personal care, polyneuropathy, muscle weakness, reduced mobility, cognitive communication deficit, and age-related physical debility. Review of Resident #23's plan of care for hearing loss dated 12/05/18 revealed the resident had potential for alteration in communication related to wearing bilateral hearing aids. Staff intervention included to report any change/decline in communication ability. Review of an audiology note dated 05/04/22 revealed the facility would store Resident #23's hearing aids and help with insertion, removal, and batteries. Resident #23 had bilateral sensorineural hearing loss. The left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, interview, and policy review revealed the facility failed to ensure duplicate treatments were not applied to the same area. This affected one (Resident #34) of one resident reviewed for skin conditions. Finding include: Record review revealed Resident #34 was admitted to the facility on [DATE] with diagnoses including moisture associated skin damage (MASD), spinal stenosis, diabetes with diabetic neuropathy, and excoriation disorder. Interview on 12/13/22 at 9:10 A.M., with Resident #34's daughter revealed the resident complained her buttocks hurt. The staff kept the area covered and applied ointment. The daughter indicated her mother had been in bed 24 hours a day since they almost lost her recently. Observation on 12/14/22 at 10:31 A.M., of Resident #34's buttocks with Registered Nurse (RN) #864 whom was also the wound nurse, and the Director of Nursing (DON) revealed the area was difficult to view due to the resident had cream on the coccyx area. The skin appeared scaly on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interviews, and policy review the facility failed to follow Resident #34's dietary orders for supplements, ensure the resident was encouraged to get up to eat, and substitutes were offered if less then 50 percent of meal was consumed. This affected one (Resident #34) of three residents reviewed for nutrition. Findings include: Record Review revealed Resident #34 was admitted to the facility on [DATE] with diagnoses including abnormal weight loss, failure to thrive, dehydration, spinal stenosis, muscle weakness, needs assistance with personal care, lack of coordination, cognitive communication deficit, diabetes, dehydration, age-related physical debility, and dysphagia (difficulty swallowing). Review of Resident #34's plan of care for activities of daily living (ADL), dietary, and non-compliance revealed to offer resident verbal cues if needed for chewing and swallowing, or to finish eating. Help with feeding if needed. Offer and encourage substitute if intakes were less than…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-19 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure pharmacy recommendations were addressed timely. This affected three (#9, #23, and #32) of four residents reviewed. The census was 67. Findings include: 1. Review of the medical record for Resident #9 revealed an admission date of 03/25/22 with diagnoses including acute respiratory failure, chronic obstructive pulmonary disease, acute kidney failure, and hallucinations. Review of the physician's orders for Resident #9 identified an order for Trazodone 50 milligrams (mg) once a day as needed (PRN) initiated 06/28/22 with no scheduled end date. Review of the pharmacy monthly medication review dated 08/08/22 revealed the PRN use of Trazodone should be limited to 14 days. The recommendation was not addressed by the prescribing practitioner until 09/06/22, 29 days later. Review of the physician's orders for Resident #9 identified the order for Trazodone 50 milligrams (mg) once a day PRN was discontinued on 09/06/22. On 12/14/22 at 5:03 P.M., interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Resident #9's order for as needed Trazodone was re-assessed within the required 14-day time frame, Resident #23 had a gradual dose reduction attempted or evidence of a clinical indication why it was not attempted, and Resident #56 had a clinical indication for the continued use of Seroquel. This affected three of five residents reviewed for unnecessary medication. The census was 67. Findings include: 1. Review of the medical record for Resident #9 revealed an admission date of 03/25/22 with diagnoses including acute respiratory failure, chronic obstructive pulmonary disease, acute kidney failure, and hallucinations. Review of the physician's orders for Resident #9 identified an order for Trazodone 50 milligrams (mg) once a day as needed (PRN) initiated 06/28/22 with no scheduled end date. The order was discontinued on 09/06/22. Review of the progress notes for June 2022 through September 2022 revealed no evidence that the continued use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-19 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, and policy review the facility failed to ensure residents received timely dental services. This affected two residents (#12 and #34) of four residents reviewed for dental. Findings include: Record review revealed Resident #12 was admitted to the facility on [DATE] with diagnoses including Parkinson's disease, dysphagia, muscle weakness, and respiratory failure. Review of Resident #12's dental consent dated 10/03/18 revealed the resident consented to see the dentist. Review of Residents #12's dental care plan dated 10/08/19 revealed the resident was at risk for oral complication related to full upper and lower dentures. If resident stopped using dentures assess why resident did not wear and contact dentist if needed. Review of Resident #12's dental note dated 03/17/22 revealed the dental note was not legible. The dentist office sent a clarification email dated 12/15/22 to clarify the note said the resident's lower dentures were adjusted, adhesive would be only means…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2020-01-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and policy review, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner. This affected 76 of 77 residents who received meals from the dietary department. Resident #5 was NPO (nothing by mouth) and did not receive meals prepared by dietary staff. The facility census was 77. Findings: A tour of the kitchen was conducted on 01/02/2020 from 8:10 A.M. through 8:20 A.M. and revealed the stove had grease drippings on the side, there were portioned pears and an opened bag of cut-up fruit that were not labeled and dated in the walk-in refrigerator. The walk-in freezer had ice build-up, and there was ice on opened boxes of pizza and sheet cakes. This was verified by [NAME] #4 at the time of observation. A revisit to the kitchen on 01/02/2020 at 2:35 P.M. with Regional Dietary Manager #65 revealed the microwave was dirty. Review of the undated kitchen sanitation policy revealed that the food and nutrition department will be maintained in a clean and sanitary manner.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-01-04 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, the facility failed to maintain a clean and sanitary environment. This had the potential to affect all 77 residents residing in the facility. Findings include: Observations of the facility on 01/02/2020 from 10:15 A.M. through 12:30 P.M. and 01/03/2020 from 6:19 A.M. through 1:45 P.M. the following was observed: • Observation of the ceiling in Resident #280's room revealed what appeared to be a water stain. This observation was verified by State Tested Nursing Assistant (STNA) #52 on 01/02/2020 at 11:32 A.M. • Observations in Resident #283's room revealed food crumbs, a Styrofoam cup and bed controls on the floor. This observation was verified by STNA #64 on 01/02/2020 at 11:28 A.M. • Observation of Resident #313's room revealed a lunch tray and a dinner tray with tray tickets dated 01/01/2020 were in the room. This observation was verified by Licensed Practical Nurse (LPN) #38 on 01/02/2020 at 12:30 P.M. • Observation on 01/03/2020 at 6:19 A.M. revealed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-04 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to ensure an accurate assessment of resident's signs/symptoms of possible infection was documented. This affected two residents (Resident #50 and Resident #79) of three residents reviewed for infection. The facility census was 77. Findings include: 1. Resident #79 was admitted to the facility on [DATE]. Her admitting diagnoses included ischemic cardiomyopathy, atrial fibrillation, pressure ulcer of left heel, stage II (partial thickness skin loss), anxiety disorder and major depressive disorder. Review of this resident's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident was alert and oriented with no cognitive impairment. Functionally, the resident required extensive assistance of two people for most activities of daily living, including toilet use and personal hygiene. Observation by a surveyor on 01/02/2020 at 10:47 A.M. of Resident #79 revealed the resident's left eye was red, watery and crusted with dry discharge on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-12-19 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Base on observation and interview the facility failed to ensure staffing levels were posted daily as required. This had the potential to affect all residents. The facility census was 67. Findings include: Observation on 12/12/22 at 8:23 A.M. revealed in the glass information case near the facility lobby was the facility daily posted staffing sheet dated 12/09/22. Interview on 12/12/22 at 8:27 A.M. with admission Coordinator #836 revealed the receptionist was responsible for posting the daily staffing information. Admissions Coordinator #836 confirmed the posting was for 12/09/22 and had not been updated for 12/10/22, 12/11/22, or 12/12/22.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ALTERCARE — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.3-0.3 vs chain
Health inspection 3 of 52.7+0.3 vs chain
Staffing 1 of 52.3-1.3 vs chain
Quality measures 5 of 54.8+0.2 vs chain
The other 21 homes this chain runs (chain average 3.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
TSG NURSING CENTERS, INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2003
GERALD F SCHROER DYNASTY TR UA 12312009 FBO ANDREW M SCHROEROrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/15/2015
GERALD F SCHROER DYNASTY TR UA 12312009 FBO GERALD F SCHROER JROrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/15/2015
GERALD F SCHROER DYNASTY TR UA 12312009 FBO MATTHEW SCHROEROrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/15/2015
GERALD F SCHROER DYNASTY TR UA 12312009 MARGARET S GOODMANOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/15/2015
SUSANNE SCHROER DYNASTY TRUST U/AOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/31/2009
THE SCHROER GROUP, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2003
MOCK, DOUGLASIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 09/20/2021
COLANER, GREGORYIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 01/01/2010
FILM, GEORGEIndividualCORPORATE OFFICERsince 12/01/2021
GOODMAN, JOHNIndividualCORPORATE OFFICERsince 05/01/2008
JOHNSON, KATHYIndividualCORPORATE OFFICERsince 01/10/2010
NUTTER, ORIANIndividualCORPORATE OFFICERsince 10/01/2020
ALTERCARE OF OHIO, INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/01/2003

CMS files one row per role, so the 16 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.9M
Net patient revenuemost recent cost report
-2.2%
Operating marginrevenue minus expenses
$778K
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 14%Medicare 5%Other / private 80%

This home reported $778K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$305per resident / day
operating cost
$9,284per month
≈ monthly operating cost
$299per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365993. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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