Altercare Zanesville Inc.
4200 Harrington Drive, Zanesville, OH 43701 · For profit - Corporation · 99 certified beds · (740) 452-4351 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0602), cited Aug 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $198,156 in federal fines (most recent 2024-12-10)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.1% | 5.3% | 15.4% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 7.5% | 6.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 2.1% | 0.4% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 18.8% | 30.1% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.1% | 3.2% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 3.7% | 6.1% | 16.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 25.5% | 25.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 96.3% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.7% | 3.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.6% | 21.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 0.5% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.2% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 84.7% | 75.6% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 28.2% | 24.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 14.8% | 12.9% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
57.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 111 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 52.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 57% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 57.9%CMS range 48.6–69.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 7.8–14.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 52.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 45.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 36.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.6%CMS range 3.9–12.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.99 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 92.8 residents a day — about 94% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.34 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.81 on weekdays — 15% thinner on weekends. RN hours go from 0.72 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
47 citations, most serious first. The 14 most serious are shown; the remaining 33 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-03-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review, review of a resident communication log, review of visiting healthcare service orders, review of a customer alert form, hospital notes, policy review, medication instructions, and death certificate, and interview with family and facility staff the facility failed to ensure comprehensive monitoring and timely identification of a change in condition for Resident #94, who was incontinent of bladder with a diagnosis of Stage 3 chronic kidney disease. In addition, the facility failed to ensure Resident #94 received timely, necessary and appropriate treatment and services of a urinary tract infection (UTI). This resulted in Immediate Jeopardy, actual harm, and subsequent death beginning on [DATE] when Resident #94's daughter requested a urinalysis to be performed due to changes in the resident's cognition that was not completed by the facility. Resident #94's daughter again requested on [DATE] a urinalysis be performed as Resident #94 had increased confusion including visual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-02-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review, national library glove use review guidance and interview, the facility failed to ensure a resident with an indwelling urinary catheter was provided appropriate care and services. This affected one resident (#2) of three residents reviewed for indwelling catheter use. The facility identified six residents with indwelling urinary catheters. The census was 93. Findings include: Medical record review revealed Resident #2 was admitted on [DATE] with diagnoses including nontraumatic intracerebral hemorrhage, dementia, aphasia, congestive heart failure, urinary tract infection, hydroureteronephrosis, bladder outlet obstruction, pyelonephritis, ureteral stent, use of an indwelling urinary catheter, and Kennedy ulcer (a rapidly developing skin wound that appears in some people during their final weeks of life). Review of the quarterly Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #2 was severely impaired for daily decision-making, had no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-21 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to ensure Resident #74 and #87 were provided an individualized and comprehensive pain management program to adequately control pain. This affected two residents (#74 and #87) of three residents reviewed for pain management. The census was 94. Actual Harm occurred on [DATE] when Resident #87, who had an order for scheduled narcotic pain medication twice a day, was observed lying in bed, turning his head side to side, moaning and he verbalized his pain was a 10 out of 10 (a 0-10 pain scale is a way to measure pain intensity, where 0 represents no pain and 10 represents the worst possible pain imagined). The resident reported he had not received his scheduled pain medication and due to not receiving the medication timely, his pain level rating was severe. Findings include: 1.Medical record review revealed Resident #87 was admitted on [DATE] with diagnoses including end stage renal disease, non-pressure chronic ulcer of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, review of a fall investigation, review of hospital records, facility policy review and interview, the facility failed to ensure timely identification of changes in resident condition status post fall. Actual Harm occurred on 01/25/24 at 12:15 A.M. when Resident #288, who had confusion/ dementia and was admitted status-post left hip replacement sustained an unwitnessed fall in her bathroom/shower room with complaints of pain and signs of injury to the right hip that were not timely addressed. Following the fall, facility staff failed to complete a timely and appropriate assessment of the resident and failed to implement effective interventions. The resident was transported to the emergency room (per family request) on 01/24/25 at 2:58 P.M. due to leg pain and deformity. The resident was subsequently diagnosed with a right hip fracture requiring intravenous Morphine for severe pain and surgical intervention. This affected one resident (#288) of three residents reviewed for falls. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and interview and policy review the facility failed to ensure personal protective equipment (PPE) was worn in Resident #6's room during meal delivery. This had the potential to affect the remaining 26 residents who resided on the 300-hall. (Resident #2, #5, #9, #12, #20, #21, #29, #31, #35, #39, #43, #44, #45, #47, #48, #49, #54, #59, #62, #63, #65, #67, #70, #76, #184 and #185). The facility census was 82. Findings Include: Review of Resident #6's medical record revealed an admission date of 03/04/25 with diagnoses including infection following a procedure, acquired absence of right leg above knee, muscle weakness, and Methicillin Resistant Staphylococcus Aureus infection (MRSA) (a bacterial infection resistant to many antibiotics that is spread by skin to skin contact or contact with contaminated surfaces). Review of physician orders indicated Resident #6 required contact transmission-based precautions due to MRSA. Observation on 04/30/25 at 4:18 P.M. revealed the Director of Nutrition Services #425 entered a contact isolation room for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review and interview, the facility failed to follow insulin administration and blood glucose monitoring per physician orders. This affected one resident (Resident #79) of three residents reviewed for insulin use. The facility census was 82. Findings Include: Review of the medical record for Resident #79 revealed an admission date of 03/03/25. Diagnosis included type 2 diabetes, atherosclerotic heart disease of native coronary artery without angina pectoris and presence of aortocoronary bypass graft. Review of orders for March 2025 revealed Lantus (long acting insulin) insulin 42 units subcutaneous once a day started on 03/03/25, Insulin Lispro seven units three times a day before meals and per sliding scale dated 03/03/25. Review of the Minimum data Set (MDS) dated [DATE] revealed intact cognition. Resident #79 received insulin injections seven days during the assessment period. Review of medical record revealed Resident #79 was out of the facility to an endocrinology…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-20 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview the facility failed to ensure a resident received laboratory services per physician orders. This affected one resident (#65) of four residents reviewed. Findings included: Review of Resident #65's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including encephalopathy, atrial fibrillation (new onset), sleep apnea, hypertension, chronic kidney disease, Stage 4, bradycardia, transient cerebral ischemic attack, and bladder-neck obstruction. Review of Resident #65's orders dated 02/26/25 revealed the resident was to have a basic metabolic panel (BMP) every Friday until 03/15/25. There were no diagnoses or indications why the BMP was ordered. Review of Resident #65's treatment administration records (TAR) dated 02/22/25 to 03/13/25 revealed staff signed off the BMP was collected on 02/28/25 and 03/07/25. Review of Resident #65's medical record revealed no evidence a BMP was obtained on 02/28/25 or 03/07/25 per order. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-21 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, controlled drug receipt review, policy review, and interview, the facility failed to ensure controlled medications were documented accurately to account for all controlled drugs. This affected two residents (#74, #87) of three residents reviewed for pain management. The census was 94. Findings include: 1. Closed medical record review revealed Resident #74 was admitted on [DATE] with diagnoses including congestive heart failure, wedge compression fracture of T9-T10 vertebra, displaced bimalleolar fracture of right lower leg, and subsequent encounter for closed fracture with routine healing. Resident #74 expired at the facility on [DATE]. Review of the care plan: Hospice (dated [DATE]) revealed Resident #74 was receiving hospice benefits for diagnoses including end stage congestive heart failure, pain, respiratory, dying process and coping/lifestyle/grieving. Goals included to promote comfort with care and daily routine. Interventions included to medicate per physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to maintain care and services for pressure ulcers. This affected one (#38) resident observed for a pressure ulcer dressing change. The facility identified five residents with pressure ulcers. The census was 92. Findings include: Medical record review revealed Resident #38 was admitted on [DATE] with diagnoses including paraplegia and Stage IV (Full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage or bone in the ulcer) pressure ulcer to the left ischium. Review of the Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #38 was cognitively intact for daily decision-making and had a Stage IV pressure ulcer. Review of the care plan: Pressure Injury (revised 10/10/24) revealed to complete treatments as ordered. Review of the electronic Physician Orders dated December 2024 revealed left gluteal cleft cleanse with Dakin's, apply Dakin's soaked kerlix gauze…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-10 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review, manufacturer guideline review and interview, the facility failed to administer medications as ordered. This affected three (#30, #64 and #270) of three residents observed for medication administration with five errors out of 33 opportunities resulting in an error rate of 15.15%. The census was 92. Findings include: 1. Medical record review revealed Resident #30 was admitted with diagnoses including glaucoma, chronic iridocyclitis left eye, and dry eye syndrome of bilateral lacrimal glands. Review of the careplan: Visual Function (revised 11/22/24) revealed impaired vision related to hypertension, diabetes, glaucoma, chronic iritis left eye and dry eyes. Interventions included to administer medications as ordered. Review of the electronic Physician Orders dated December 2024 included to administer brimonidine 0.2% one drop and dorzolamide-timolol drops 22.3-6.8 mg/mL to the left eye twice a day. On 12/09/24 between 9:29 A.M. and 9:45 A.M., observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the medical record and interview with staff the facility failed to ensure the air mattress for Resident #26 was set at the proper setting for her weight and the treatment for Resident #55 was completed as ordered. This affected two residents ( #26 and #55) of four residents reviewed for wounds. The facility census was 99. Findings included: 1. Review of the medical record revealed Resident #26 was admitted to the facility on [DATE]. Diagnoses included Parkinson's disease, muscle weakness, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), hypertension, stage four pressure ulcer of sacral region, neuromuscular dysfunction of bladder, arthritis, diabetes, (DM) hypothyroidism, moderate protein-calorie malnutrition, bladder-neck obstruction, dysphagia, pruritus, peripheral vascular disease (PVD), generalized anxiety disorder, anemia, bipolar disorder, major depressive disorder, restless leg syndrome, breast cancer and gastro-esophageal reflux disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-22 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, family interview, and staff interview, the facility failed to ensure a resident, who was known to have multiple dislodgements of his Percutaneous Endoscopic Gastrostomy (Peg) tube, had an abdominal binder in place as ordered to prevent any accidental dislodgements. This affected one resident (#4) of three residents reviewed for feeding tubes. Findings include: Review of Resident #4's medical record revealed he was admitted to the facility on [DATE] with the diagnoses of a traumatic brain injury due to a fall, cognitive communication deficit, hemiplegia (paralysis) and hemiparesis (weakness) following a stroke affecting the left non-dominant side, dysphagia, and gastrostomy status (surgical placement of a tube through the abdominal wall into the stomach for the purposes of providing nutritional supplements). Review of Resident #4's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had severely impaired cognition. He was not noted to have displayed any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-22 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and staff interview, the facility failed to ensure a resident received the appropriate eating equipment and utensils as ordered during a meal to aid the resident in being able to feed himself. This affected one resident (#4) of three residents observed for eating/ feeding assistance. Findings include: Review of Resident #4's medical record revealed he was admitted to the facility on [DATE]. His diagnoses included a traumatic brain injury secondary to a fall, hemiplegia (paralysis) and hemiplegia (weakness) affecting his left non-dominant side, dysphagia, cognitive communication deficit, muscle weakness, and need for assistance with personal care. Review of Resident #4's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had unclear speech and was usually able to make himself understood and was usually able to understand others. He had moderately impaired vision without the use of corrective lenses. His cognition was severely impaired and he was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-20 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on self-reported incident review, fire drill review, policy review and interview, the facility failed to submit a self-reported incident (SRI) for possible neglect after staff were observed sleeping on the night shift. This affected 27 residents (#65, #66, #67, #68, #69, #70, #71, #72, #73, #74, #75, #76, #77, #78, #79, #80, #81, #82, #83, #84, #85, #86, #87, #88, #89, #90, #230) residing on Unit 3. The census was 91. Findings include: Review of the facility Self-Reported Incidents (SRIs) revealed no allegations of abuse, neglect or misappropriation had been reported to the Ohio Department of Health (ODH) since 08/20/24. On 09/19/24 at 5:07 A.M., interview with State Tested Nurse Aide (STNA) #203 revealed she was not aware of staff sleeping while at work. On 09/19/24 at 5:09 A.M., interview with Licensed Practical Nurse (LPN) #200 (agency staff) stated she had discovered a STNA sleeping and had handled the situation stating she educated the staff member. The STNA stated she just had her eyes closed so she told the STNA not to close their eyes like that again. LPN #200 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 33 citations
- Potential for harm · Ecited before2024-09-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to maintain infection control practices during incontinence care and failed to ensure staff wore face masks during a COVID-19 outbreak. This affected one resident (#70) of two residents observed for incontinence care and had the potential to affect 31 residents (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, #19, #20, #21, #22, #23, #24, #25, #26, #27, #28, #29, #30 and #31) residing on Unit 1 during the COVID-19 outbreak. The census was 91. Findings include: 1. On 09/19/24 at 4:58 A.M., observation of the facility front entrance door revealed a sign indicating the facility was currently under a COVID-19 Outbreak and masks should be worn. A box of face masks was available to use at the receptionist window. On 09/19/24 at 5:05 A.M., observation of Unit 1 revealed two licensed practical nurses (LPN's) (#200, #202) sitting at the nurses' desk and STNA (#203) walking down the hallway.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record, review of hospital discharge orders, policy review, and interview, the facility failed to ensure special respiratory equipment was available for resident use. This affected one resident (#94) of four residents reviewed for admission rights. The facility census was 93. Findings include: Closed record review revealed Resident #94 was admitted to the facility on [DATE] with diagnoses including congestive heart failure, pulmonary fibrosis, and hyperlipidemia. Review of hospital records revealed Resident #94 had been identified as having significant risk for obstructive sleep apnea and discharge orders included but were not limited to CPAP machine with adult mask and tubing while sleeping. The order stated another medication with the same name was removed, continue taking this medication and follow the directions you see here. Review of an admission minimum data set (MDS)assessment completed on 08/13/24 revealed Resident #94's cognitive status remained intact. The resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff interview, and facility policy and procedure review, the facility failed to ensure proper infection control techniques were followed during pressure ulcer wound care. This affected one resident (#23) of three residents reviewed for pressure ulcers. The census was 93. Findings include: Review of Resident #23's medical record revealed she was admitted to the facility on [DATE]. Diagnoses included Parkinson's Disease, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), high blood pressure and diabetes. Review of the quarterly MDS dated [DATE] revealed her cognition was intact, she had an indwelling urinary catheter and was incontinent of bowel. A Stage IV pressure ulcer was identified. Review of the Physicians orders dated 01/30/24 revealed an order to cleanse the wound with 1/4 strength Dakin's solution, pat dry, apply hydrofiber with silver, and cover with clean dry dressing once a day and when needed (PRN). On 09/09/24 at 11:05 A.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-07 · tag F0800 — patternProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of the facility meal spreadsheet, interview with staff and review of the facility policy the facility failed to ensure the residents were served the proper portion size of meat. This had potential to affect all residents receiving meals from the kitchen except for nine residents (Resident #1, #5, #14, #51, #61, #80, #81, #86 and #88) the facility had identified as nothing by mouth, mechanical soft or pureed diets. The facility census was 96. Findings included: Review the spreadsheet for 08/05/24 revealed the residents were to receive a three-ounce slice of teriyaki pork. Observation of meal service on 08/05/24 from 11:15 A.M. to 12:00 P.M. revealed the facility was serving precooked teriyaki pork however the sliced pieces for the regular texture diets (diets that were not mechanical soft or pureed) looked smaller than a three ounce portion. Dietary Coordinator #300 weighed a piece of pork and it only weighed 1.5 ounces. She verified at this time the pork was not three ounces. [NAME] #301 checked all the meal trays on the already filled Unit 3 food cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-07 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record, review of the Self-Reported Incident (SRI), interview with staff, and review of the facility policy the facility failed to prevent the misappropriation of medication for Resident #66 by facility staff. This affected one resident ( Resident #66) of three reviewed for medications. The facility census was 96. Findings included: Review of the medical record revealed Resident #66 was admitted to the facility on [DATE]. Diagnoses included dementia, chronic obstructive pulmonary disease, cerebral infarction, atrial fibrillation, polymyalgia, bipolar disorder, personality disorder, opioid disorder, generalized anxiety disorder, restless leg syndrome, Crohn's disease, malignant neoplasm of the colon, migraines, and xerosis cutis. Review of the quarterly Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #66 had moderately impaired cognition. Review of the August 2024 physician orders revealed Resident #66 had an order for sumatriptan 100 milligrams as needed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record and interview with the staff the facility failed to ensure a wound vacuum (vac) for Resident #58 was changed as ordered, and medications were administered in a timely manner for Resident #96. This affected one resident ( Resident #58) of three reviewed for wounds and one resident ( Resident #96) of three reviewed for medications. The facility census was 96. Findings included: 1. Review of the medical record revealed Resident #58 was admitted to the facility on [DATE]. Diagnoses included acute osteomyelitis to the left ankle and foot, left foot fracture, thoracic aortic aneurysm, diabetes, right foot amputation, and Charcot [NAME] Tooth Disease. Review of the Five-Day Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #58 had intact cognition. Review of the August 2024 physician's order revealed Resident #58 had an order to cleanse the left heel. Apply black foam as primary dressing, apply the wound vac at 125 millimeters of mercury (mmHg) as the outer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-05 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of the infection control logs the facility failed to maintain a comprehensive infection control log to include antibiotic use. This had the potential to affect all residents in the facility. The facility census was 84. Findings include: a. Review of Resident #27 medical record revealed an admission date of 03/31/2023. Diagnoses included cerebral infarction, muscle weakness, need for assistance with personal care, and emphysema. Continued review of the medical record revealed the resident was prescribed antibiotics in August and September 2023. Review of the Infection Control Logs for August 2023 revealed on 08/31/23 Resident #27 had a wound infection with redness, swelling, and drainage. The log indicated a culture was obtained showing Methicillin-resistant Staphylococcus aureus (MRSA). The log did not indicate what medication was prescribed, the dose of the medication, the frequency of the medication, or if the medication needed to be changed. Review of Resident #27's August and September 2023 physician orders revealed an order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-05 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain written notice before relocating Resident #27 to a different room. This affected one resident (Resident #27) of one residents reviewed for room transfers. The facility census was 84. Findings include: Review of Resident #27's medical record revealed an admission date of 03/31/2023. Diagnoses included cerebral infarction, muscle weakness, need for assistance with personal care, and emphysema. Continued review revealed Resident #27 changed rooms on 01/25/24. Review of Resident #27 quarterly minimum data set assessment dated [DATE] revealed the resident was cognitively intact. Review of Resident #27 progress notes for January 2024 revealed there was no evidence the facility discussed the room change with the resident. Observation on 01/29/24 at 8:49 A.M. revealed Resident #27 was laying in bed. He was in a semi-private room and had a roommate. He utilized a trapeze to reposition himself. Interview on 01/29/24 at 8:49 A.M. with Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and policy review the facility failed to investigate a fall with injury and failed to complete neurological assessments after a fall with head injuries. This affected two residents (Resident #39 and #278) of four residents reviewed for falls. The census was 84. Findings include: Review of Resident #298's medical record revealed an admission date of 05/12/23 and a discharge date of 12/04/23. Diagnosis included unspecified dementia, muscle weakness, hypertension, and bipolar disorder. The medical record indicated that the resident was cognitively intact and independent for bed mobility toilet use, and transfers. Review of Residents #298's care plan for falls dated 5/15/23 revealed the resident was at risk for falls or injury related to confusion and altered mental status, history of falls, laxatives, and she is impaired. Review of the nursing progress note recorded on 12/04/23 at 4:45 A.M. by Licensed Practical Nurse (LPN) #112 revealed Resident #298 transferred to the emergency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review the facility failed to ensure pain was addressed post-fall and pain assessments were completed post-fall per policy. This affected one resident (Resident #19) of four residents reviewed for falls. Findings include: Review of the medical record for Resident #19 revealed an admission date of 06/17/23. Diagnoses included Alzheimer's disease with late onset, difficulty walking, fracture of superior rim left pubis, subsequent encounter fracture with routine healing, unsteady of feet and cognitive communication deficit. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) of 1 which indicated cognitively impaired. Review of fall events with injuries for Resident #19 dated 06/21/23 and 12/02/23 revealed non-verbal assessments were not completed for pain despite the resident's impaired cognition. For the fall event with injuries on 10/01/23, the resident sustained a skin tear to the left top of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and policy review the facility failed to maintain accurate medical records. This affected one resident (Resident #13) of one residents reviewed for fluid restrictions. The census was 84. Findings include: Review of the medical record for Resident #13 revealed an admission date of 05/03/23 with diagnoses of: chronic systolic (congestive) heart failure, chronic kidney disease, stage 3 and chronic respiratory failure with hypoxia. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) of 15 indicating cognitive intactness. Review of the physician's orders both dated for 05/03/23 for the resident revealed an order for 2000 milliliters (ml) fluid restriction for every shift with special instructions: 1200 ml-dietary, 800 ml-nursing (400 ml-for day shift and 400 ml for night shift). Review of the treatments administration record (TAR) for the months of November 2023, December 2023 and January 2024 for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-05 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, policy review and Centers for Disease Control and Prevention (CDC) immunization guidance the facility failed to offer timely Covid-19 vaccine information and the option to get updated Covid-19 vaccines. This affected three (Resident #27, Resident #32, and Resident #77) of five residents reviewed for Covid-19 Vaccinations. The facility census was 84. Findings include: 1. Review of the medical record for Resident #27 revealed an admission date of 03/31/23. Continued reviewed revealed the facility had not offered him information regarding Covid-19 vaccine. Review of Resident #27 immunization record revealed his last Covid vaccines were completed on 3/5/21 and 4/26/21. Interview on 02/05/24 at 3:19 P.M. the Director of Nursing (DON) revealed the facility did not offer Resident #27 the opportunity to receive information regarding the Covid-19 vaccine. 2. Review of the medical record for Resident #32 revealed an admission date for 08/24/23. Continued review revealed the facility had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-11 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on payroll based journal review, email correspondence review, and interview, the facility failed to timely submit federally required staffing information to the Centers of Medicare and Medicaid Services (CMS). This had the potential to affect all 93 residents residing in the facility. Findings include: Review of the Payroll Based Journal (PBJ) for the 2nd quarter timeframe dated 04/01/23 to 06/30/23 revealed the facility had low weekend staffing and a high number of days with no registered nurse. Review of the email correspondence with CMS dated 08/15/23 revealed Staff #17 informed CMS that due to a technical issue on their end, their hours reported by the deadline of midnight on 08/14/23 was not submitted. CMS responded that unfortunately it was not possible and providers were given 45 days from the end of the quarter to submit their data and CMS had cautioned providers that they should not be waiting until the last few days before the deadline to begin their submissions as there needs to be time allowed to deal with any issues that may occur. On 12/04/23 at 9:55 A.M.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and interview, the facility failed to maintain resident dignity with use of an indwelling urinary catheter. This affected one resident (#54) of three residents reviewed for activities of daily living. The facility identified four residents with indwelling catheters. The facility census was 93. Findings include: Medical record review revealed Resident #54 was admitted on [DATE] with diagnoses including diabetes mellitus, urinary retention with bilateral hydronephrosis and cerebral infarction. Review of the Nursing Admission- Clinical admission Documentation dated 12/02/23 revealed Resident #54's primary diagnosis was urinary retention, was cognitively intact for daily-decision making and had an indwelling urinary catheter. Review of the Baseline Care Plan dated 12/02/23 revealed Resident #54 had an internal urinary catheter with goals including the resident's dignity was not to be altered related to the catheter use. Interventions included the internal urinary catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure residents had access to their call lights. This affected two residents (#23, #81) of three residents reviewed for activities of daily living. The facility census was 93. Findings include: On 12/04/23 at 7:55 A.M., 8:08 A.M., and 8:19 A.M., observations revealed Resident #23's call light was rolled up in a circle and looped on the corner of the head board. The call light was not within reach of Resident #23. On 12/04/23 at 8:19 A.M., interview with Licensed Practical Nurse (LPN) #6 verified Resident #23's call light was not in reach of the resident and LPN #6 was observed moving the head board of the bed away from the wall to unloop the call light to put it within reach of the resident. On 12/04/23 at 8:41 A.M., interview with the Director of Nursing verified resident call lights were to be within reach at all times and stated the facility did not have a policy for call lights. On 12/04/23 at 3:35 P.M., observation revealed Resident #23's call light was located on the floor under the resident's bed out of reach. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-11 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, policy review and interview, the facility failed to ensure resident information remained confidential. This affected one resident (#90) of 93 residents residing in the facility. Findings include: On 12/07/23 at 1:05 P.M., observation of the 300 unit revealed a medication cart was positioned across from the nursing station against the wall next to the television/lounge area. Residents were being assisted in the dining room and no nurse was observed. Further observation revealed a laptop computer was sitting on top of the cart with the screen raised. The laptop was on and the screen revealed a picture and personal information regarding Resident #90 including her date of birth , age, allergies, diagnoses and diet. There were also a picture of Resident #90 on the screen. On 12/07/23 at 1:07 P.M., interview with Registered Nurse #8 verified the above observation and confidential resident information was visible. Review of the undated policy: HIPAA (Health Insurance Portability and Accountability Act) revealed not to leave written documents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-11 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review and interview, the facility failed to provide assistance as needed with dining. This affected two residents (#68, #81) of three residents reviewed for activities of daily living (ADL). The facility census was 93. Findings include: 1. Medical record review revealed Resident #68 was admitted on [DATE] with diagnoses including but not limited to Alzheimer's disease, coronary disease and anxiety disorder. Review of the quarterly Minimum Data Set 3.0 (MDS) assessment dated [DATE] revealed Resident #68 was moderately impaired for daily decision-making and required set-up and clean up assistance with eating. 2. Medical record review revealed Resident #81 was admitted on [DATE] with diagnoses including syncope and collapse, repeated falls, unspecified dementia, osteopenia (bone loss), and Parkinson's disease. Review of the discharge return-anticipated MDS assessment dated [DATE] revealed Resident #81 was moderately impaired for daily decision-making and required set-up and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review, and interview, the facility failed to ensure fall interventions were in place and interventions were immediately implemented to maintain resident safety after a fall. This affected one resident (#81) of three residents reviewed for accidents/incidents. The facility census was 93. Findings include: Review of the medical record revealed Resident #81 was admitted on [DATE] with diagnoses including syncope and collapse, repeated falls, unspecified dementia, osteopenia (bone loss), and Parkinson's disease. Review of the discharge return anticipated Minimum Data Set 3.0 (MDS) assessment dated [DATE] revealed Resident #81 had one fall with a major injury since the last assessment. Review of the Physician Progress Note dated 10/10/23 revealed Resident #81 had poor insight, confusion and severe spinal deformity due to kyphoscoliosis. The physician's impression was degenerative changes and osteopenia. The Fall Assessment & Plan was to continue fall precautions,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to provide adequate incontinence care to dependent residents. This affected one resident (#8) of three residents reviewed for urinary incontinence. The facility census was 93. Findings include: Medical record review revealed Resident #8 was admitted on [DATE] with diagnoses including irritable bowel syndrome, overactive bladder, heart failure, Alzheimer's disease and seizure disorder. Review of the quarterly Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #8 was cognitively intact for daily decision-making and was frequently incontinent of bowel and bladder. Review of the Progress Notes dated 11/03/23 revealed an urine culture was obtained via straight catheterization and the urine was cloudy yellow with a strong odor. An urine culture results were received from the laboratory on 11/06/23 indicating Escherichia coli (bacteria) greater than 100,000 CFU per milliliter. Review of the Physician Orders dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-11 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to ensure medical records were accurate. This affected one resident (#81) of three residents reviewed for incidents and one resident(#67) of three residents reviewed for pressure ulcers. The facility census was 93. Findings include: 1. Medical record review revealed Resident #81 was admitted on [DATE] with diagnoses including syncope and collapse, repeated falls, unspecified dementia, osteopenia (bone loss), and Parkinson's disease. Review of the Event Report dated 10/19/23 revealed Resident #81 had an incident at 12:00 P.M. resulting in redness to the right side of the forehead. A fall occurred in the resident room and Resident #81 was ambulating just prior to the fall. Review of Resident #81's undated Incident Reassessment Summary revealed there were witnesses to the above incident and immediate safety approaches included a PT (Physical Therapy) evaluation, treatment as indicated and a TLSO (a back brace used to limit motion in the thoracic,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure pressure relieving devices were in place for Resident #3 and Resident #4. This affected two residents (#3 and #4) of three residents reviewed for pressure ulcers. Facility census was 96. Findings include: 1. Review of the medical record revealed Resident #3 was admitted on [DATE] with diagnoses that included but not limited to acute cholecystitis, sepsis, chronic obstructive pulmonary disease, type 2 diabetes mellitus, and Parkinson's disease. Review of Clinical admission Documentation dated 06/02/23 at 2:40 P.M. revealed Resident #3 was at high risk for skin breakdown. Review of a progress note dated 06/03/23 at 1:31 A.M. revealed Resident #3 arrived at the facility and had a wound vac to coccyx and non-blanchable soft heels. Plan of care dated 06/05/23 revealed Resident #3 had a pressure injury to coccyx, right heel, and left heel. Interventions included an air mattress and Pro Heel X Boots to be worn in bed. Review of wound grid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-01-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview the facility failed to ensure food preparation and serving areas were clean and sanitary. This had the potential to affect 79 of 79 residents who received meal trays from the kitchen. The facility identified one resident (#10) who received nothing by mouth. The facility census was 80. Findings include: On 01/12/22 at 11:30 A.M. observation of the lunch meal tray line revealed the food items had been prepared and the tray line was set up for meal service. At the time of the observation, the metal cover on the noodles was observed to have dried bread crumbs on it. The metal cover on the roast pork was observed to have dried cheese on it. The steam table had dried food debris on it. The steamer and oven had grease encrusted dust and food debris on it. The plate warmer had a build-up of food debris on the top of it. On 01/13/22 at 4:40 P.M. during an interview with Dietary Manager (DM) #16, the DM verified the condition of the tray line service items, steamer, oven and plate warmer.
- Potential for harm · E2022-01-20 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy and procedure review and interview the facility failed to ensure a summary of the initial (baseline) care plan was provided to each resident and/or their representative at the time of admission. This affected five residents (#10, #11, #50, #75 and #226) of 18 sampled residents reviewed for baseline care planning. Findings include: 1. Review of Resident #10's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including amyotrophic lateral sclerosis (ALS), benign neoplasm of cerebral meninges, chronic respiratory failure, dysphagia, anorexia, essential hypertension, hyperlipidemia and localized right hand edema. Resident #10 had a baseline care plan developed 09/11/2021. However, there was no evidence it was provided to Resident #10 and/or her representative. On 01/10/22 at 3:00 P.M. interview with Resident #10 revealed she was not provided an initial care plan. On 01/18/22 at 3:41 P.M. interview with Registered Nurse (RN) #300…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-20 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy and procedure review and interview the facility failed to ensure admission/quarterly care planning conferences were held on behalf of the residents with all required disciplines in attendance. This affected four residents (#18, #64, #70 and #226) of four sampled residents reviewed for care plans conferences Findings include: 1. A review of Resident #18's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including muscle weakness, unsteadiness on her feet, end stage renal disease, dependence on renal dialysis, congestive heart failure, hypertension, adult onset diabetes mellitus, major depressive disorder, and anxiety disorder. The resident's emergency contact included her son, who was her resident representative. A review of Resident #18's Minimum Data Set (MDS) 3.0 assessments revealed the resident had an admission MDS 3.0 assessment completed on 10/13/21. The assessment revealed the resident did not have any communication issues…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-20 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review and interview the facility failed to ensure Resident #15, Resident #52 and Resident #56 were provided the necessary care and services to maintain/promote optimal nutrition and the ability to eat and failed to ensure Resident #18 received the necessary care and services to maintain optimal oral hygiene. This affected four residents (#15, #18, #52 and #56) of seven residents review for activities of daily living (ADL) care. Findings include: 1. Review of Resident #15's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including dementia, major depressive disorder, anxiety, abnormal weight loss, restlessness and agitation. Review of Resident #15's plan of care, dated 04/16/18 revealed offer resident verbal cues if needed for chewing and swallowing or to finish eating. The care plan also revealed to offer assistance with feeding if needed. Review of Resident #15's quarterly Minimum Data Set (MDS) 3.0…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-20 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure residents ordered a low concentrated sweets diet were provided the diet/dessert as ordered during the lunch meal on 01/12/22. This affected 26 residents (22, #40, #8, #400, #11, #14, #26, #38, #7, #36, #18, #228, #23, #20, #42, #9, #29, #1, #48, #41, #71, #229, #53, #47, #25, and #376) of 26 residents who had an order for a low concentrated sweets diet. The facility census was 80. Findings include: On 01/12/22 at 11:30 A.M. observation of lunch meal tray line revealed all residents who had orders for a low concentrated sweets diet received apple cobbler. Review of the menu for the lunch meal on 01/12/22 revealed the low concentrated sweets diet included fruit for the dessert on this date. On 01/13/22 at 4:04 P.M. interview with Dietary Manager (DM) #16 confirmed the residents ordered a low concentrated sweets diet were not provided the proper dessert during the lunch meal on 01/12/22. DM #16 confirmed the residents should have been provided fruit and not apple cobbler. The facility identified Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
3. On 01/11/22 at 9:00 A.M. STNA #47 was observed in Resident #64's room. Resident #64 was in contact/ droplet isolation precautions as evidenced by signs on the resident's door indicating such and a personal protective equipment (PPE) cart outside of his room. STNA #47 was observed to be standing next to the bed where Resident #64 was lying in. STNA #47 was within a few feet of the resident and was observed to be taking the resident's meal order. STNA #47 placed the select menu on the resident's bedside table as he recorded the resident's responses for what he wanted to eat for an upcoming meal. STNA #47 was not noted to be wearing a gown or gloves when in the resident's room. The STNA was observed wearing goggles and an N95 mask as the facility staff were wearing throughout the building as they had a Covid-19 outbreak occurring. STNA #47 was observed to go to the bathroom to wash his hands before leaving the resident's room. He was stopped several feet down the hall as he left the resident's room and was heading in the direction of the nurses' station. On 01/11/22 at 9:07 A.M., an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review and interview the facility failed to ensure Resident #45's urinary catheter drainage bag was covered to promote the resident's dignity. This affected one resident (#45) of five residents identified to have indwelling urinary (Foley) catheters. Findings include: Review of Resident #45's medical record revealed an original admission date of 08/15/21, with a re-admission from the hospital on [DATE]. Resident #45 had diagnoses including metabolic encephalopathy, pressure ulcer of sacral region, cerebral infarction with left sided hemiplegia, chronic kidney disease and urinary retention. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 01/11/22 revealed the resident was moderately cognitively impaired, required staff assistance to complete activities of daily living, had a Foley catheter for urinary drainage and an ostomy for bowel movement. Review of the physician's orders for January 2022 revealed an order for 16 French…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review and interview the facility failed to ensure Resident #55, who was receiving anticoagulant medication was monitored for bruising and also failed to monitor/ record Resident #70's gastric residual amounts emptied from a gastrostomy tube as ordered by the physician. This affected one resident (#55) of one resident reviewed for anticoagulant medication side effects and one resident (#70) of one resident reviewed for tube feedings. Findings include: 1. A review of Resident #70's medical record revealed the resident was admitted to the facility on [DATE] and re-admitted to the facility on [DATE] following a hospitalization for a dislodgement of her gastrostomy tube (feeding tube). Resident #70 had diagnoses including a neoplasm of the trachea/ bronchus and the upper lobe of the right lung and dysphagia. A review of Resident #70's hospital records for her stay between 11/27/21 and 12/06/21 revealed the resident was suspected as having aspiration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review, review of a Nursing Assistant Candidate handbook and interview the facility failed to provide adequate and complete perineal care for Resident #67 to prevent the risk of infection. The facility also failed to ensure Resident #52 was assessed timely for the removal of an indwelling urinary catheter and failed to ensure proper placement of the resident's catheter to prevent contamination/infection. This affected one resident (#67) of one resident observed for perineal care and one resident (#52) of one resident reviewed for indwelling urinary catheter use. Findings include: 1. Review of Resident #67's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including overactive bladder, hemiplegia, cerebral infarction and dermatitis. Review of Resident #67's quarterly Minimum Date Set (MDS) 3.0 assessment, dated 12/12/21 revealed the resident was always incontinent of bowel and bladder and was not on a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure Resident #56, who had a history of weight loss received the appropriate diet as ordered and assistance with meals to meet her nutritional needs and failed to ensure dietary recommendations to address Resident #45's significant weight loss were followed up timely. This affected two residents (#45 and #56) of six residents reviewed for nutrition. Findings include: 1. Review of Resident #56's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including dysphagia, osteoarthritis, needs assistance with personal care, type two diabetes, and age-related physical debility. Review of Resident #56's current plan of care revealed to offer and/or provide food substitute of equal nutritive value if intake was less than 50% at meals and to honor food preferences as available and reasonable. Further review of the nutritional plan of care revealed the resident was noted to have significant weight loss from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review and interview the facility failed to ensure Resident #18's oxygen tubing was changed weekly as per facility policy. This affected one resident (#18) of two residents reviewed for respiratory care. Findings include: A review of Resident #18's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including congestive heart failure and obstructive sleep apnea. A review of Resident #18's physician's orders revealed the resident had an order to receive continuous oxygen at two liters per minute (LPM) per nasal cannula. The orders did not provide any instruction on how often the oxygen tubing was to be changed. A review of Resident #18's admission Minimum Data Set (MDS) 3.0 assessment, dated 10/13/21 revealed the resident did not have any communication issues and was cognitively intact. She was not noted to display any behaviors nor was she known to reject care. Oxygen therapy was coded on the MDS as having…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure an accurate diagnosis and monitoring of a psychoactive (benzodiazepine) medication for Resident #73. This affected one resident (#73) of five residents reviewed for unnecessary medication use. Findings include: Record review revealed Resident #73 was admitted to the facility on [DATE] with diagnoses including left shoulder pain, Parkinson's disease, fibromyalgia, neuropathy, chronic pain, migraines, dementia, anxiety and major depression. Review of Resident #73's physician's orders and medication administration records (MAR) dated 12/13/21 to 01/11/22 revealed the resident was ordered the benzodiazepine, Diazepam two milligrams (mg) in the morning and four mg in the evening for restlessness on 12/14/21. The resident's pain was monitored each shift and with no pain noted except for on four occasions during the time period when the pain ranged from a two to five on a scale of one to ten with ten being the most severe pain. Further review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$198,156 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $163,836 — penalty dated 2024-12-10
- $34,320 — penalty dated 2024-02-05
- Medicare payment denial — starting 2025-02-14 for 45 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ALTERCARE — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.3 | -1.3 vs chain |
| Health inspection | 2 of 5 | 2.7 | -0.7 vs chain |
| Staffing | 2 of 5 | 2.3 | -0.3 vs chain |
| Quality measures | 4 of 5 | 4.8 | -0.8 vs chain |
The other 21 homes this chain runs (chain average 3.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| TSG NURSING CENTERS, INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/01/2003 |
| GERALD F SCHROER DYNASTY TR UA 12312009 FBO ANDREW M SCHROER | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/15/2015 |
| GERALD F SCHROER DYNASTY TR UA 12312009 FBO GERALD F SCHROER JR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/15/2015 |
| GERALD F SCHROER DYNASTY TR UA 12312009 FBO MATTHEW SCHROER | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/15/2015 |
| GERALD F SCHROER DYNASTY TR UA 12312009 MARGARET S GOODMAN | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/15/2015 |
| SUSANNE SCHROER DYNASTY TRUST U/A | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2018 |
| THE SCHROER GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2003 |
| MOCK, DOUGLAS | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 09/20/2021 |
| FILM, GEORGE | Individual | CORPORATE OFFICER | — | since 06/01/2018 |
| GOODMAN, JOHN | Individual | CORPORATE OFFICER | — | since 06/01/2018 |
| JOHNSON, KATHY | Individual | CORPORATE OFFICER | — | since 06/01/2018 |
| NUTTER, ORIAN | Individual | CORPORATE OFFICER | — | since 10/01/2020 |
| ALTERCARE OF OHIO, INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2018 |
CMS files one row per role, so the 15 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $468K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366429. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.