Grace Skilled Nursing and Therapy Jenks
711 North 5Th Street, Jenks, OK 74037 · For profit - Partnership · 187 certified beds · (918) 299-8508 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $15,646 in federal fines (most recent 2024-09-05)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (75%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.3% | 13.6% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.5% | 3.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.2% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.3% | 2.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.6% | 3.4% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 5.4% | 4.7% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 10.9% | 13.7% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.4% | 25.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 93.2% | 94.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.2% | 4.7% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 20.7% | 17.1% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.3% | 17.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.8% | 1.8% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 22.5% | 74.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 30.7% | 27.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.8% | 16.6% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.10 | 2.31 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.21 | 2.96 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
35.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 41 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 38.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 42 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 13% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 35.4%CMS range 22.9–49.7 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 8.2–15.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 38.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 26.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 30.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 0.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.2%CMS range 3.3–10.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.98 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 187 beds and averages 104.8 residents a day — about 56% occupied, or roughly 82 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.33 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.17 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.09 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.97 hrs/resident/day on weekends vs 3.47 on weekdays — 14% thinner on weekends. RN hours go from 0.17 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 75% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
33 citations, most serious first. The 11 most serious are shown; the remaining 22 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-09-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
On 09/05/24, a Past Noncompliance Immediate Jeopardy situation was determined to exist related to the facilities failure to ensure Resident #1 was supervised and not using oxygen while smoking. A plan of correction document, titled Smoking Incident, the facility documented the facility completed the following actions: - Designated the smoking area as the patio off the north unit. - Posted No Oxygen Beyond This Point signs on the smoking area doors. - Added No Smoking signs to the garden area and the south door. - In-serviced all staff on smoking policy/plan. - Held a resident council meeting to discuss changes with residents. - Reassessed all residents who smoke for safety. - Updated smoking contracts on residents who smoke. - Educated residents on smoking hazards, options for smoking cessation and vaping. - All smoking will now be supervised, all smoking material will be secured by staff. - Smoking will be from 8:00 am until 8:00 pm on even hours. - All units now have a red folder with a current list of residents who smoke. A Quality Assurance Committee meeting was held on 08/28/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-21 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure wound care was documented for 2 (#2 and #5) of 3 sampled residents reviewed for pressure ulcers.The DON identified 10 residents had pressure ulcers.Findings: 1.A physician order, dated 07/29/25, showed to cleanse the stage 3 pressure ulcer to Resident #2's left lateral buttock with normal saline, pat dry, and paint with Betadine (antiseptic) every shift. A physician order, dated 09/09/25, showed to cleanse the abrasion to Resident #2's right lateral buttock with normal saline, pat dry, apply Xeroform (gauze dressing), and cover with bordered foam every Tuesday, Thursday, and Saturday. An annual assessment, dated 09/12/25, showed Resident #2 had a BIMS score of 00, which indicated the resident was severely impaired in cognition for daily decision making, had a diagnosis of dementia, and had pressure ulcers. A care plan, updated 09/25/25, showed Resident #2 had impaired skin integrity and required wound care. A physician order, dated 10/07/25, showed to cleanse the stage 3 pressure ulcer to Resident #2's right medial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure a clean comfortable homelike environment for 1 (#4) of 3 sampled residents reviewed for environment.The administrator identified 100 residents resided in the facility. Findings: On 11/05/25 at 9:05 a.m., Resident #4's room was observed. Two slats on the mini blinds were broken off and were missing. A one foot by one foot area on the North wall was missing paint, and several other smaller areas along the North and East wall were observed to be missing paint.On 11/05/25 at 9:05 a.m., Resident #4 stated the blinds had been broken and the paint had been missing for the three years they had been at the facility.On 11/05/25 at 9:15 a.m., CNA #1 stated they were new and they were unsure who was responsible for painting the rooms and replacing the blinds.On 11/05/25 at 9:20 a.m., LPN #2 stated that maintenance was responsible for the blinds and paint. LPN #2 stated they were unaware if maintenance was aware of the condition of Resident #4's room.On 11/05/25 at 9:25 a.m., the maintenance supervisor stated they were responsible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure nutritional supplements were provided as ordered for 1 (#2) of 3 sampled residents reviewed for nutrition. The DON identified 48 residents were ordered supplements.Findings:A weight entry, dated 09/11/25, showed Resident #2 weighed 130.8 pounds.An annual assessment, dated 09/12/25, showed Resident #2 had a BIMS score of 00, which indicated the resident was severely impaired in cognition for daily decision making, had a diagnosis of dementia, and had a feeding tube.A care plan, updated 09/25/25, showed Resident #2 had a potential nutritional problem and was at risk for weight fluctuations.A nutrition note, dated 09/26/25, showed a recommendation from the dietician for 2.0 cal (a nutritional supplement) 30cc twice daily via feeding tube.A nurse note, dated 10/01/25, showed the facility had received a new order for 2.0 cal 30cc twice daily via feeding tube. The note was signed by the ADON. A physician order, dated 10/01/25, showed Resident #2 had been ordered 2.0 cal 30cc twice daily via feeding tube twice daily.A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-03 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure range of motion services were provided for 2 (#7 and #8) of 2 sampled residents who were reviewed for range of motion services.The ADON identified 49 residents had limited range of motion.Findings: 1. On 08/26/25 at 10:47 a.m., Resident #8 was observed to be unable to raise their bilateral arms past the level of their shoulders. A policy titled Restorative Nursing Program, dated 05/2025, read in part, Purpose: To maintain residents' highest practicable level of physical, mental, and psychosocial well-being .Restorative proms should be planned, monitored, evaluated, and documented. Including: Restorative assessment .Care plan .Flowsheet documentation .Weekly oversight by licensed nurse. A quarterly assessment, dated 08/08/25, showed Resident #8 had a BIMS score of 15, which indicated they were cognitively intact for daily decision making, had impairment in range of motion to one side of the upper extremity, both sides of the lower extremity, and had not received restorative services during the look back period. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-03 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents were assessed before and after dialysis for 2 (#8 and #4) of 2 sampled residents who were reviewed for dialysis.The DON identified three residents required dialysis.Findings: 1. A Dialysis Communication form for Resident #8, dated 07/08/25, read in part, Pre-Dialysis This section to be completed by nursing facility and sent with resident .Post Dialysis This section is to be completed by dialysis unit and returned with resident. The form showed the assessment before dialysis contained a weight and blood pressure obtained on 07/07/25 and the pulse, temperature, and respirations had been obtained on 07/05/25. The section for the post dialysis assessment had not been completed. A Dialysis Communication form for Resident #8, dated 07/19/25, read in part, Pre-Dialysis This section to be completed by nursing facility and sent with resident .Post Dialysis This section is to be completed by dialysis unit and returned with resident. The pre dialysis section of the form showed the thrill and bruit were present, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-03 · tag F0620 — isolatedNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident's damaged personal property was replaced for 1 (#66) of 1 resident sampled who was reviewed for personal property.The administrator identified #107 residents resided in the facility. Findings: A quarterly assessment, dated 07/16/25, showed Resident #66 had a BIMS of 14 which indicated the resident's cognition was intact and diagnosis which included stroke. Review of the grievance log showed no grievance for Resident #66 regarding their television. On 09/02/25 at 9:49 a.m., Resident #66 stated after a power outage at the facility, their television would not come on. They stated he screen would stay black and they only had sound. Resident #66 stated the facility took their television and loaned them one of theirs to use, but did not replace their television. They stated the administrator told them the facility would not replace their television. On 09/02/25 at 10:41 a.m., the administrator stated they were not aware of an issue with the television for Resident #66. They stated if a power outage had fried…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-03 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a bed hold notification was provided for 1 (#36) of 1 sampled resident who was reviewed for hospitalization.The administrator identified 107 residents resided in the facility.Findings: The policy titled Bed Hold, dated 10/14/19, read in part, Resident shall be given notice of the bed hold option at the time of hospitalization or other leave. An undated face sheet showed Resident #36 had a power of attorney and their primary payer source was Medicaid. An annual assessment, dated 05/21/25, showed Resident #36 had a BIMS score of 00, which indicated the resident was severely impaired in cognition for daily decision making. A nurse note, dated 08/20/25, showed Resident #36 was sent to the hospital for altered mental status. The note did not show notification of a bed hold had been provided. A nurse note, dated 08/26/25, showed Resident #36 returned to the facility. On 08/29/25 at 3:54 p.m., LPN #1 stated the marketer, or administration provided the notice of bed hold to residents/resident representatives. On 09/02/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure fall interventions were implemented for 2 (#3 and #48) of 2 sampled residents who were reviewed for falls.The administrator identified 107 residents resided in the facility. Findings: 1. On 09/02/25 at 9:45 a.m., a visitor was observed in the room of Resident #3. A floor fall mat was not observed on the floor next to the bed. An over the bed grab bar was observed to be hooked onto the boom of the grab bar. On 09/02/25 at 10:17 a.m., a fall mat was not observed on the floor next to the bed or under the bed of Resident #3. On 09/03/25 at 10:19 a.m., a fall mat was not observed on the floor next to the bed of Resident #3. On 09/03/25 at 2:05 p.m., a fall mat was not observed on the floor next to the bed of Resident #3. A care plan, dated 03/31/25, showed a focus for risk for falls related to decondition, gait/balance problems, psychotropic medications, psychoactive drug use and history of falls. The care plan showed interventions which included to ensure the call light was within reach, encourage to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-03 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure sufficient staff to meet the needs of 1 (#110) of 1 sampled resident who was reviewed for sufficient staffing.The administrator identified 107 residents resided in the facility. Findings: On 08/26/25 at 2:10 p.m., Resident #110 was observed to be calling out for help to the bathroom. CNA #2 came down the hall to get the dirty linen cart and did not check on Resident #110. Resident #110 continued to call out for help to the bathroom. A quarterly assessment, dated 06/05/25, showed Resident #110 had a BIMS of 06 which indicated severe cognitive impairment. The assessment showed Resident #110 required supervision for sitting to standing and partial to moderate assistance with toilet hygiene. On 08/26/25 at 2:15 p.m., LPN #3 stated CNA #2 monitored the hall for residents who required assistance. LPN #3 was informed staff were not on the hall to monitor, and Resident #110 was yelling out for help to the bathroom. LPN #3 went down the hall and entered the room of Resident #110. On 09/03/25 at 5:26 p.m., CNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review, and interview, the facility failed to ensure infection control measures were implemented when providing peg tube treatments for 1 (#34) of 1 sampled resident who was reviewed for infection control.The DON identified three residents received peg tube care.Findings: On 08/28/25 at 1:29 p.m., LPN #3 was observed to administer PEG tube medications and provide a PEG tube dressing change for Resident #34. LPN #1 was not observed to don appropriate personal protective equipment, a gown, for enhanced barrier protocol. A quarterly assessment, dated 07/21/25, showed Resident #34 had a BIMS score of 2, which indicated they were severely impaired for daily decision making. The assessment showed diagnoses which included a traumatic brain injury and dysphagia. On 08/28/25 at 1:57 p.m., LPN #3 stated they should have followed enhanced barrier protocol, but had forgotten to put on the gown.
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- Potential for harm · D2025-09-03 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to clean the lint build-up from the compartment which housed the gas lines and burner assemblies for 4 of 4 gas dryers in the laundry room. The administrator identified 107 residents resided in the facility. Findings:On 09/03/25 at 11:05 a.m., Laundry aide #1 assisted with the observations of the four gas dryers in the laundry room. Laundry Aide #1 pulled open each of the lint trap doors housed under each dryer drum. All four lint trap screens were thickly covered with lint. The space behind the dryers was observed to have lint covering the ceiling, the fire sprinkler, and the mechanical space above each of the four dryer drums. The mechanical space above the dryer drums housed the gas lines and dryer burner tube assembly. The lint covered the ceiling, floor, walls, electrical conduit, wires, switches, gas lines, and air intakes/holes for the gas dryer burner tube assembly of the mechanical space. Pictures were taken of the observations described above. On 09/03/25 at 11:10 a.m., Laundry aide #1 stated they cleaned the lint…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-02 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure resident's right of choice regarding diet for 1 (#2) of 3 residents sampled reviewed for resident rights. The administrator identified 111 residents resided at the facility. Findings: On 05/28/25 at 8:23 a.m., Resident #2 was observed to be in their room drinking soda. An admission assessment, dated 07/25/23, showed Resident #2 had a brief interview for mental status score of 14 which indicated the resident's cognition was intact. The assessment showed the resident had diagnoses which included history of stroke and aphasia. A physician's order, dated 07/25/23, showed a regular diet of regular texture and thin liquids. A hospital discharge record, dated 01/11/24, showed a diet order for low cholesterol, low fat, and low sodium. A physician's order, dated 01/11/24, showed a regular diet, level 6-soft and bite-sized texture with honey thick liquids. On 05/28/25 at 8:23 a.m., Resident #2 stated they received a soft diet and did not want a soft diet and thickened liquids. They stated they had not ever…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure chemicals were secured for three (100/200 hall, 700 hall, and 800 hall) of eight halls observed. The facility map identified eight halls in the facility. Findings: The Housekeeping policy, dated 06/29/12, read in part, .ALL HARMFUL CHEMICALS .MUST BE STORED IN A LOCKED STORAGE AT ALL TIMES, BEFORE AND AFTER USE . The Red Juice Stain Remover MSDS, dated 03/25/15, read in part, .KEEP OUT OF REACH OF CHILDREN . The Film Away MSDS, dated 04/16/15, read in parts, .Store locked up . The Shineline Emulsifier Plus MSDS, read in part, .Keep out of reach of children . The PRO-543 Universal Wallcovering Adhesive MSDS, dated 08/09/18, read in part, .Keep out of the reach of children . The FiberPRO TLC MSDS, dated 10/07/21, read in part, .Causes severe skin burns and eye damage .Store locked up . The [NAME] Clean + Protect or Advanced Clean + Protect MSDS, dated 06/20/23, read in part, .Store Out Of Reach Of Children . The Xcelente MSDS, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure food items were labeled and dated. The DON identified 122 residents received nourishment from the kitchen. Findings: On 09/16/24 at 8:50 a.m., two plastic containers with sliced cheese, one plastic container with diced onion, one plastic container with diced tomatoes, one plastic container with diced honey dew melon, one paper plate with sliced cheese, and one opened container of tuna salad were observed in refrigerator #1. The food products were not labled and dated. On 09/16/24 at 8:55 a.m., dietary manager #1 stated they do not know why the containers were not labeled or dated, but they should be.
- Potential for harm · Dcited before2024-09-20 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to ensure a resident who had not had a bowel movement for three more days had their attending physician notified for one (#16) of one sampled resident reviewed for constipation. The DON identified 70 residents who had a diagnosis of constipation. Findings: The facility policy, titled Nursing Policies and Procedures Constipation, dated 10/10/03, read in part, .It is the policy of the facility to identify bowel elimination problems and intervene to assist residents with optimal bowel elimination. Assessment for constipation is initiated from a resident complaint or observation that the resident has been 3 days without a bowel movement .procedure for identification .review the flow sheet documentation to determine frequency .assess for signs and symptoms of constipation .identify usual bowel elimination patterns .procedure for correction notify the attending physician . Resident #16 had diagnoses which included encounter for orthopedic aftercare following a surgical ambulation and constipation. Resident #16's quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-20 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined the facility failed to report an allegation of neglect to OSDH for one (#86) of one sampled resident reviewed for neglect. The DON identified 123 residents resided in the facility. Findings: The Resident Abuse, Neglect and Misappropriation of Property policy, revised 12/28/17, read in part, .neglect is defined as failure to provide good and services necessary to avoid physical harm, mental anguish or mental illness. Neglect occurs on an individual basis when a resident receives a lack of care in one or more areas .Facility responsibility .All allegations and incidents of abuse, neglect .must be reported to appropriate Federal and State Agencies including OSDH and investigated . Resident #86's quarterly MDS assessment, dated 07/18/24 , documented their cognition was intact and they had no cognitive impairments. The facility form, Quality Assurance Patient Concern Form, dated 09/10/24, read in part, .Resident complained about nurse aide not providing good care. Nurse Aide was told to help change people but refused . There was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-20 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined the facility failed to thoroughly investigate an allegation of neglect for one (#86) of one sampled resident reviewed for neglect. The DON identified 123 residents resided in the facility. Findings: The Resident Abuse, Neglect and Misappropriation of Property policy, revised 12/28/17, read in part, .neglect is defined as failure to provide good and services necessary to avoid physical harm, mental anguish or mental illness. Neglect occurs on an individual basis when a resident receives a lack of care in one or more areas .Facility responsibility .All allegations and incidents of abuse, neglect .must be .investigated . Resident #86's quarterly MDS assessment, dated 07/18/24 , documented their cognition was intact and they had no cognitive impairments. The facility form, Quality Assurance Patient Concern Form, dated 09/10/24, read in part, .Resident complained about nurse aide not providing good care. Nurse Aide was told to help change people but refused . There was no documentation the facility completed a thorough investigation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-20 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure assessments were transmitted within the time frame for one (#53) of one sampled resident who was reviewed for timely transmission of assessments. The DON identified 123 residents who resided in the facility. Findings: Resident #53 had diagnoses which included dementia. The electronic clinical record documented a significant change assessment had an ARD date of 06/20/24 and was completed 07/04/24. A Assessment History form, dated 09/20/24, documented the significant change assessment, dated 06/20/24, had been transmitted on 09/16/24. On 09/20/24 at 1:23 p.m., corporate MDS coordinator #1 stated during the time of the transmission of the significant change assessment the facility had not had an MDS coordinator. They stated they had been assisting with MDS completion and transmission. On 09/20/24 at 1:34 p.m., corporate MDS coordinator #1 stated the facility's MDS coordinator and the corporate office were responsible to monitor to ensure assessments were transmitted timely. They stated monitoring occurred twice a week…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to ensure a resident who had not had a bowel movement for three more days had their attending physician notified for one (#16) of one sampled resident reviewed for hospitalization. Resident #16 had not had a bowel movement for five days and was not assessed for the constipation. Resident #16 was sent to the hospital in pain with and admitted for stercoral colitis (a condition caused by constipation). The DON identified 70 residents who had an active diagnosis of constipation. Findings: The facility policy titled Nursing Policies and Procedures Constipation, dated 10/10/03, read in part, .It is the policy of the facility to identify bowel elimination problems and intervene to assist residents with optimal bowel elimination. Assessment for constipation is initiated from a resident complaint or observation that the resident has been 3 days without a bowel movement .procedure for identification .review the flow sheet documentation to determine frequency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-20 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to keep medication records in order and keep an accurate account of reconciled controlled drugs for one (Resident #110) of one sampled resident reviewed for drug reconciliation. The administrator reported 123 residents received medications in the facility. Findings: A policy titled Medication Storage in the Facility, dated January 2022, read in part, .Completed accountability records are submitted to the director of nursing and kept on file for 5 years at the facility . A facility policy titled Specific Medication Administration Procedure, dated January 2022, read in part, Chart medication administration on Medication Administration Record immediately following each resident's medication administration. Resident #110 had diagnosis which included an unspecified fracture of right pubis. A physician order, dated 03/15/24, documented oxycodone (opioid medication) 5 mg. Give one table by mouth every 4 hours as needed for pain. The order was discontinued on 07/31/24. A review of the MARS for March, April, May, June, and July of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-20 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents were free from significant medication errors for one (#4) of four sampled residents who were observed during medication administration. The DON identified 123 residents who received medication in the facility. Findings: The Specific Medication Administration policy, dated January 2022, read in parts, .For liquid medications: Pour correct amount directly into a graduated/calibrated medication cup or measuring device or pull up correct amount into an oral syringe .Any dropper supplied with a medication should be used to measure dose. If none is supplied, oral dosing syringes with appropriate calibrations are used . Resident #4 had diagnoses which included seizures. The Care Plan, dated 08/01/24, documented the resident had seizures and to administer Dilantin (anti-epileptic medication) as ordered by the physician. The Laboratory Report, dated 08/09/24, read in part, .Dilantin .Abnormal 3 L .Reference Range .10-20 mg/L . The Physician's Order, dated 08/10/24, documented the resident was to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure medications were dated when opened for four (200 hall medication cart, 200/400 hall treatment cart, 100/300 hall treatment cart, and the 600 hall medication cart) of four medication/treatment carts observed. The DON identified eight medication/treatment carts in the facility. Findings: On 09/20/24 at 11:50 a.m., the 200 hall medication cart was observed with CMA #2. Ventolin inhaler for Resident #35 was observed to be opened, but not dated. On 09/20/24 at 12:02 p.m., the 200/400 treatment cart was observed with LPN #1. LPN #1 stated they were to date medications when they were opened. The following medications were observed to be opened but not dated. a. insulin lispro (diabetic medication) for Resident #115; b. fluticasone propionate inhaler for Resident #83; c. Trelegy inhaler and an albuterol inhaler for Resident #224; and d. one bottle of glucometer test strips. On 09/20/24 at 12:21 p.m., the 100/300 hall treatment cart was observed with LPN #3. The following medications were observed to be opened but not dated.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-19 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure dependent residents were offered/provided showers for two (#2 and #4) of six sampled residents who were reviewed for ADL care. The DON identified 63 residents who were dependent on staff for bathing. Findings: 1. Resident #2 had diagnoses which included fracture of the left femur. The five day assessment, dated 11/26/23, documented Resident #2 required moderate assistance from staff with bathing. A Skilled Nurses Note, dated 11/28/23, documented the resident had received a shower. Review of the electronic health record revealed one shower/bath had been offered/provided from 11/20/23 through 12/02/23. On 04/19/24 at 3:33 p.m., Regional Nurse #1 stated they had reviewed the electronic health record and did not find documentation baths/showers had been offered/provided other than 11/28/23 for Resident #2. 2. Resident #4 admitted with diagnoses which included right and left humerus fractures. The admission assessment, dated 04/07/24, documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-19 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure weights were monitored as ordered by the physician for two (#4 and #8) of five sampled residents reviewed for nutrition. The DON identified nine residents who had experienced significant weight loss. Findings: The Weight List policy, dated 10/21/09, read in part, .Residents weights are routinely and systematically monitored . 1. Resident #8 had diagnoses which included osteoporosis. The Care Plan, dated 02/13/24, documented the resident was at risk for a nutritional problem related to anemia and GERD and an intervention for weekly weights. The electronic health record, dated 03/07/24, documented a weight of 83.6 pounds. A Physician's Order, dated 03/14/24, documented to obtain weekly weights every seven days for weight loss. The Treatment Administration Record, dated 03/14/24 through 03/31/24, documented a weight had been obtained on 03/18/24 and 03/25/24. The electronic health record did not contain documentation of the value of the weight. The Treatment Administration Record, dated 04/01/24 through 04/18/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-19 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure snacks were provided for four (#2, 6, 9, and #10) of five residents reviewed for nutrition. The DON identified 27 residents who were diabetic. Findings: 1. Resident #2 had diagnoses which included diabetes mellitus. The Documentation Survey Report v2, dated November 2023, did not contain documentation snacks had been offered/provided from 11/20/23 through 11/30/23. The Documentation Survey Report v2, dated December 2023, did not reveal snacks had been offered/provided on 12/01/23. 2. Resident #6 had diagnoses which included diabetes mellitus. Review of the electronic health record, dated 04/09/24 through 04/18/24, did not reveal snacks had been offered/provided. On 04/19/24 at 4:07 p.m., Resident #6 stated they were not offered snacks and was unaware they were available. 3. Resident #10 had diagnoses which included GERD. The admission assessment, dated 01/30/24, documented the resident was cognitively intact for daily decision making. Review of the electronic health record, dated 04/19/24, revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-19 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure notification to the physician of a change in status for one (#1) of three residents reviewed for notification of change. The Business Office Manager identified 126 residents who resided in the facility. Findings: A Resident's Family or Physician Notification of Change Guideline policy, effective 12/01/09, read in parts, .The facility will .consult with the resident's physician .a significant change in the resident's physical, mental, or psychosocial status . Resident #1 had diagnoses which included congestive heart failure, chronic kidney disease, and a sacrum pressure ulcer. A Physician's Order, dated 04/04/24, documented to obtain blood pressure twice a day and to report to the physician if the systolic blood pressures were greater than 170 or below 90, and if diastolic blood pressure was greater than 100 or below 70. The Medication Administration Record, dated April 2024, documented a blood pressure of 99/59 at 6:00 p.m. on 04/11/24 and a blood pressure of 78/40 on 04/12/24. Review of the progress notes did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure wound care was provided as ordered for one (#1) of three residents reviewed for pressure wounds. The DON identified 18 residents with pressure wounds. Findings: Resident #1 was admitted with diagnoses which included a sacral pressure ulcer. A Physician's order, dated 03/07/24, documented to cleanse the sacrum with normal saline, apply medihoney/durafiber ag (silver), and cover with bordered foam daily. The Treatment Administration Record, dated March 2024, revealed wound care had not been documented as completed eight times out of 22 opportunities. A Physician's Order, dated 03/14/24, documented to paint the left heel with skin prep and leave open to air every shift and as needed. The Treatment Administration Record, dated March 2024, documented the left heel wound treatment had not been documented as completed nine times out of 31 opportunities. A Physician's Order, dated 04/04/24, documented to cleanse the sacrum wound with normal saline, pack wound with dakins soaked gauze, cover with an ABD (abdominal) pad, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-19 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure pain management was provided for one (#1) of three sampled residents who were reviewed for pain management. The DON identified six residents who received routine pain medication. Findings: Resident #1 had diagnoses which included a sacral pressure wound and fracture of the sixth and seventh cervical spine. A Physician's Order, dated 04/05/24, documented to administer hydrocodone/acetaminophen 5/325 mg one tablet by mouth every six hours for pain. The Medication Administration Record, dated April 2024, did not contain documentation of the effectiveness of the pain medication. Review of the electronic health record did not reveal documentation of the effectiveness of the routine pain medication. On 04/18/24 at 1:39 p.m., CMA #1 stated they did not monitor for effectiveness of routine pain medication. On 04/18/24 at 1:50 p.m., LPN #1 stated they did not document the effectiveness of routine pain medication. They stated staff asked the resident if the medication were effective but do not document the response. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure bathing was offered/provided to dependent residents for one (#1) of three sampled residents who were reviewed for ADL assistance. The DON identified 77 residents who were dependent on staff for bathing. Findings: Resident #1 had diagnoses which included chronic pain. The quarterly assessment, dated 09/09/23, documented the resident was cognitively intact for daily decision making and was dependent on staff for bathing. The Documentation Survey Report v2, dated October 2023, documented the resident was scheduled a bed bath on Mondays and Fridays. The report documented Resident #1 had been offered or received five baths out of eight opportunities. The Documentation Survey Report v2, dated November 2023, documented the resident was scheduled a bed bath on Mondays and Fridays. The report documented Resident #1 had been offered or received three baths out of eight opportunities. On 12/04/23 at 1:38 p.m., Resident #1 stated they preferred a bed bath and were not offered bed baths as scheduled. On 12/05/23 at 10:33 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-28 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were provided a written notice of transfer for one (#105) of one sampled residents who were reviewed for hospitalization. The Resident Census and Conditions of Residents form, dated 08/21/23, identified 109 residents who resided in the facility. Findings: Resident #105 had diagnoses which included atrial fibrillation. The Discharge summary, dated [DATE], documented the resident was transferred to the hospital for complaints of shortness of breath and wheezing. Review of the clinical record did not reveal the resident/resident representative or the ombudsman had been provided written notification of the transfer to the hospital. On 08/28/23 at 11:09 a.m., the DON was asked who was responsible to to provide written notification of the transfer to the hospital to the resident and/or the resident representative and the ombudsman. They stated they would find out. On 08/28/23 at 11:25 a.m., RN #1, accompanied by the DON, stated they did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-28 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were provided a copy of the bed hold policy upon transfer to the hospital for one (#105) of one sampled residents who were reviewed for hospitalization. The Resident Census and Conditions of Residents form, dated 08/21/23, identified 109 residents who resided in the facility. Findings: The Bed Hold Policy, dated 01/23/08, read in part, .Resident shall be given notice of the bed hold option at the time of hospitalization or other leave . Resident #105 had diagnoses which included atrial fibrillation. The Discharge summary, dated [DATE], documented the resident was transferred to the hospital for complaints of shortness of breath and wheezing. Review of the clinical record did not reveal the resident/resident representative had been provided a copy of the bed hold policy when the resident was sent to the hospital. On 08/28/23 at 12:37 p.m., the DON was asked who was responsible to provide a copy of the bed hold policy upon transfer to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure dependent residents were assisted with oral care for one (#9) of five sampled residents who were reviewed for activities of daily living. The Resident Census and Conditions of Residents form, dated 08/21/23, identified 109 residents who resided in the facility. Findings: Resident #9 had diagnoses which included The significant change assessment, dated 05/21/23, documented the resident required extensive assistance of one staff member for personal hygiene and was cognitively intact for daily decision making. The Care Plan, revised 05/26/23, documented the resident had an ADL self care performance deficit related to limited mobility and required extensive assistance of one staff member for personal hygiene. The Documentation Survey Report v2 form, dated June 2023, documented the resident was offered oral hygiene two times out of 90 opportunities. The Documentation Survey Report v2 form, dated July 2023, documented the resident was offered oral hygiene one time out of 93 opportunities. The Documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$15,646 in federal fines across 1 penalty.
- $15,646 — penalty dated 2024-09-05
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to BRIDGES HEALTH — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.6 | -1.6 vs chain |
| Health inspection | 2 of 5 | 3.5 | -1.5 vs chain |
| Staffing | 2 of 5 | 3.4 | -1.4 vs chain |
| Quality measures | 2 of 5 | 3.0 | -1.0 vs chain |
The other 32 homes this chain runs (chain average 3.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BRIDGES EMPLOYEE STOCK OWNERSHIP TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 12/31/2020 |
| DEROIN, KRISTY | Individual | W-2 MANAGING EMPLOYEE | — | since 12/31/2020 |
| COBLE, WILLIAM | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 12/31/2020 |
| BRIDGES ESOP, INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/31/2020 |
CMS files one row per role, so the 5 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $867K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OK
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375358. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.