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The Springs Skilled Nursing And Therapy

5800 West Okmulgee, Muskogee, OK 74401 · For profit - Partnership · 105 certified beds · (918) 683-2914 Medicare & Medicaid certified

Call the home — (918) 683-2914 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2023Resident-funds citation (F0569)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2023
  • it has a citation for mishandling residents’ money or property (F0569)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (57%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
350 S 40th St · (918) 683-0753 · Call to confirm hours
Pharmacy
3414 W Okmulgee Ave · (918) 682-7765 · Call to confirm hours
Grocery
3115 W Okmulgee Ave · (918) 687-6151 · Call to confirm hours
Park
201 Honor Heights Dr · (918) 684-6399 · Typically dawn to dusk
Place of worship
5530 W Okmulgee Ave · (918) 682-6130

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.3%13.6%15.4%better
Long-stay residents who lose too much weight5.3%3.3%5.4%typical
Long-stay residents with a catheter left in their bladder1.3%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.4%2.8%2.0%better
Long-stay residents with depressive symptoms3.4%3.4%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury10.0%4.7%3.3%worse
Long-stay residents whose ability to walk worsened9.1%13.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication35.1%25.7%18.9%worse
Long-stay residents given the seasonal flu vaccine96.1%94.6%95.3%typical
Long-stay residents with pressure ulcers6.1%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control18.1%17.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table10.2%17.5%17.1%better
Short-stay residents who newly got an antipsychotic medication0.9%1.8%1.4%better
Short-stay residents given the seasonal flu vaccine91.2%74.1%79.4%better
Short-stay residents rehospitalized after admission41.6%27.3%22.6%worse
Short-stay residents with an outpatient ER visit10.2%16.6%12.0%better
Long-stay hospitalizations per 1,000 resident days4.052.311.67worse
Long-stay outpatient ER visits per 1,000 resident days3.682.961.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 145 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.3%U.S. median 51.5%
Got home and stayed home
12.8%U.S. median 10.7%
Went back to hospital
38.4%U.S. median 56.6%
Met the expected recovery
0.28U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 38.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 73 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 43% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.3%CMS range 47.1–63.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.8%CMS range 9.5–17.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge38.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge52.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge24.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened7.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.0%CMS range 5.4–13.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.23
RN hours/ resident / day
1.27
LPN hours/ resident / day
2.64
Aide hours/ resident / day
4.14
Total nurse hours/ resident / day
0.26
RN hoursweekends
57.1%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 105 beds and averages 91.0 residents a day — about 87% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.14 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.23 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.64 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.03 hrs/resident/day on weekends vs 4.19 on weekdays — 4% thinner on weekends. RN hours go from 0.22 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-11-20)
4
at the previous standard inspection (2024-05-31)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 11 most serious are shown; the remaining 28 are one tap away and print in full.

  • Actual harm · Gcited before2023-04-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, it was determined the facility failed to ensure residents received supervision to prevent falls for three (#10, 15, and #33) of five residents who were reviewed for accidents related to falls. Res #15 had a fall on 03/17/23. Hospital records related to this fall documented the resident sustained a right femoral neck fracture. The DON reported 68 residents had fallen in the previous six months. Findings: A facility policy, titled Fall Awareness Program, revised on 02/28/23, read in part, .11. Review the fall at the next Safety committee meeting and gain input for interdisciplinary team meeting members for other possible interventions to prevent falls. Make sure to update and revise plan of care as indicated. 1. Res #15 had diagnoses which included vascular dementia, senile degeneration of the brain, and history of falling. A care plan, initiated on 07/16/21, documented the resident was at risk for falls. The care plan documented the following interventions: a. a fall mat at bed side, b. staff were to anticipate the resident's needs,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-20 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to securely store medicated creams for 1 of 1 treatment carts located on the 400 hall and failed to label an open date on a multi-dose vial of tuberculin protein derivative used to check residents and facility staff for the possible presence of the tuberculin virus and stored in the 300/400 medication room. The DON identified three medication rooms and three treatment carts in the facility. Findings: On 09/17/25 at 11:58 a.m., the 400 hall treatment cart was observed unlocked and unattended. The treatment cart contained lidocaine 2.5%/Prilocaine 2.5% medicated cream, cadexomer lodine gel (antimicrobial gel to clean wounds), Vashe wound solution, Santyl cream (topical medicine), mupirocin ointment (topical medicine), and coloplast cream (moisture barrier). On 09/23/2025 at 3:38 p.m., the 300/400 hall medication room was observed with RN #1. An open multi-dose vial of tuberculin protein derivative was observed in the refrigerator bin. There was no open date observed on the vial and no box present for the multi-dose vial. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-20 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure food was served in accordance with professional standards for food service safety for 1 of 1 meal service observed. The administrator identified 86 residents ate meals prepared in the kitchen. Findings: On 09/18/25 at 11:57 a.m., the cook was observed obtaining food temperatures for the lunch meal. The chicken patty was 192 degrees Fahrenheit, and the ground chicken patty was 141 degrees Fahrenheit.On 09/18/25 at 12:16 p.m., the dietary aide was observed tempting food in the main bistro dining area. The chicken patty was 95.6 degrees Fahrenheit.On 09/18/25 at 1:38 p.m., the dietary aide stated the steam table was turned on every morning around 6:00 a.m. and it remained on until dinner was served. They stated food was tempted before it left the main kitchen and transferred into a hot box to the bistro. They stated food was then placed onto the steam table and the temperature should be recorded again. The dietary aide stated they should take the food back to the main kitchen to be reheated if the food was not at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a conveyance of funds within 30 days of death for 1 (#101) of 2 sampled residents reviewed for personal funds.The BOM identified 32 residents in the facility trust account. Findings: An undated policy titled Resident Trust Policies and Procedures - Nursing Facilities, read in part, A discharged or expired resident's trust account should be closed within 30-60 days. (30 days per Oklahoma State guidelines) A Trust-Transaction History form, dated [DATE] through [DATE], showed Resident #101 had a remaining balance of $920.09 in the facility trust account.A nurse note, dated [DATE], showed Resident #101 had been sent to the emergency room for evaluation.A nurse note, dated [DATE], showed two family members had come to the facility and gathered Resident #101's personal belongings. A letter on facility letter head, to the SSA, dated [DATE], showed the facility inquired about a check which had been applied to the trust account for Resident #101 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure a discharge summary with a recapitulation of the resident's stay was completed for 1 (#99) of 1 sampled resident reviewed for discharge.The BOM identified 27 residents discharged in the past 30 days.Findings: A care plan, dated 06/30/25, showed Resident #99 had a diagnosis of congestive heart failure and planned to return to the community with family. An admission assessment, dated 07/06/25, showed Resident #99 had a BIMS score of 13, which indicated the resident's cognition was intact, and planned to return to the community upon discharge. A physician order, dated 07/29/25, showed Resident #99 was discharging with home health on 07/30/25. A progress note, dated 07/30/25, showed Resident #99 discharged home with family with home health services. On 09/24/25 at 1:13 p.m., the DON stated usually the MDS coordinators completed discharge summaries. They stated a discharge summary with a recapitulation of the resident's stay had not been completed for Resident #99's planned discharge.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure level 2 PASARR recommendations were incorporated into the plan of care for 1 (#11) of 1 sampled resident reviewed for PASARR.The BOM identified four residents had a level 2 PASARR.Findings: Review of the scanned documents in the electronic clinical record, dated 01/01/25 - 09/01/25, showed Resident #11 had been seen by psychiatric services on 03/01/25, 04/09/25, 07/09/25, and 08/13/25. A progress note, dated 01/17/25 at 11:21 a.m., showed a PASARR meeting had been completed for Resident #11. A PASRR-MI [mental illness] Summary of Findings, dated 01/18/25, showed recommendations for psychiatric follow up services monthly and individual counseling/psychotherapy 45 minutes a week minimum to be provided by a licensed mental health provider. A significant change assessment, dated 08/19/25, showed Resident #11 had a BIMS score of 13, which indicated the resident was cognitively intact for daily decision making, and had diagnoses of depression and psychotic disorder other than schizophrenia. A care plan, updated 09/08/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a written summary of the baseline care plan to the resident/resident representative for 1 (#30) of 2 residents sampled for the development, implementation, and dissemination of the baseline care plan to the resident/resident representative.The administrator identified 86 residents resided in the facility. Findings: A baseline care plan, dated 11/15/24, showed Resident #30 was admitted on [DATE]. The baseline care plan showed a copy of the admission orders were given to the resident/resident representative other and listed the resident's contact representative as the resident's caregiver and emergency contact. There was no documentation the resident/resident representative received a summary of the baseline assessment/care plan or a copy of the medication administration record or treatment record. On 09/22/25 at 4:22 p.m., the MDS coordinator reviewed the resident's clinical record and stated they did not see documentation the resident or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the care plan had been revised to include the use of bed rails for 1 (#11) of 1 sampled resident reviewed for bed rails.Quality Manager Nurse #2 identified 25 residents utilized bed rails. Findings:On 09/17/25 at 10:46 a.m., a bed rail was observed on the right side of Resident #11's bed in the up position.A significant change assessment, dated 08/19/25, showed Resident #11 had a BIMS score of 13, which indicated the resident was cognitively intact for daily decision making, and had a diagnosis of depression.A care plan, updated 09/08/25, did not show the Resident #11 utilized a bed rail to the right side of the bed.On 09/24/25 at 2:32 p.m., quality manager nurse #2 reviewed the care plan for Resident #11 and stated since they utilized a bed rail, the care plan should have been revised. On 09/24/25 at 2:56 p.m., the MDS coordinator stated they had reviewed the care plan and the bed rail had not been addressed. On 09/24/25 at 3:45 p.m., the DON stated Resident #11 had utilized a bed rail for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to secure cleaning chemicals in 1 of 1 shower rooms on the 400 hall. The nurse consultant identified one shower room on the 400 hall. Findings: On 09/17/25 at 9:10 a.m., the 400 hall shower room door was observed ajar. No residents were observed wandering on the 400 hall. The 400 hall shower room was unsecured and unattended. The door handle locked automatically, had a passcode lock for entry, and the door spring tension was adequate to pull the door closed. Upon entering the shower room, an opaque spray bottle was observed hanging from the whirlpool lift. The spray bottle contained a clear liquid and was labelled with QUAT STAT 5 (disinfectant) in permanent marker. On 09/17/25 at 2:30 p.m., the 400 hall shower room door was observed ajar. No residents were observed wandering on the 400 hall. The 400 hall shower room was unsecured and unattended. The door handle locked automatically, had a passcode lock for entry, and the door spring tension was adequate to pull the door closed. Upon entering the shower room, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure weights were obtained as ordered by the physician for 1 (#52) of 4 sampled residents reviewed for nutrition.The administrator identified 86 residents resided in the facility.Findings: A physician order, dated 02/05/25, showed Resident #52 was to be weighed monthly. Review of the weights in the electronic health record, dated 03/01/25 through 09/17/25, showed the last weight obtained was dated 06/10/25. The electronic health record did not show a weight had been obtained in July 2025 or August 2025. A quarterly assessment, dated 09/19/25, showed Resident #52 had a BIMS score of 13, which indicated the resident was cognitively intact for daily decision making, and had a diagnosis of depression. A care plan, updated 09/22/25, showed Resident #52 was at risk for weight fluctuations. The care plan, read in part, weigh per physician orders/facility protocol. On 09/24/25 at 9:49 a.m., LPN #1 stated the nurses and CNAs were responsible to obtain resident weights and document in the electronic clinical record. LPN #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to perform post dialysis assessments for 1 (#94) of 1 resident sampled for dialysis care. The nurse consultant identified two dialysis residents residing in the facility. Findings: On 09/17/25 at 11:30 a.m., the right chest wall of Resident #94 was observed to have a dialysis port with a clean and dry dressing covering the port site and distal ends of the port. The August 2025 treatment sheet showed the following for Resident #94:a. dialysis ordered every Tuesday, Thursday, and Saturday;b. orders to weigh the resident on dialysis days;c. the resident's arteriovenous fistula (for dialysis) was to be assessed for thrill/bruit every shift;d. assessed for signs of trauma or infection every shift;e. no blood pressure, labs, or lifting with the arm containing the arteriovenous fistula;f. dialysis port site was to be assessed for trauma and/or infection every shift and;g. no lab drawn, blood pressure, or lifting in the right arm due to the presence of the dialysis port on the right side of the resident's chest wall. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · D2025-11-20 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure an assessment for the use of bed rails had been completed for 1 (#11) of 1 sampled resident reviewed for bed rails.Quality Manager Nurse #2 identified 25 residents utilized bed rails. Findings:On 09/17/25 at 10:46 a.m., a bed rail was observed on the right side of Resident #11's bed in the up position.A significant change assessment, dated 08/19/25, showed Resident #11 had a BIMS score of 13, which indicated the resident was cognitively intact for daily decision making, and had a diagnosis of depression.A care plan, updated 09/08/25, did not show Resident #11 utilized a bed rail to the right side of the bed.Review of the electronic clinical record, dated 09/01/24 through 09/24/25, did not show Resident #11 had been assessed for the use of bed rails or consent had been obtained.On 09/24/25 at 2:12 p.m., quality manager nurse #2 stated they did not have a policy for the use of bed rails, but they were to complete an assessment, obtain consent, obtain a physician order, update the care plan and document a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure regular inspection of bed rails as part of their maintenance program for 1 (#11) of 1 sampled resident reviewed for bed rails.Quality Manager Nurse #2 identified 25 residents utilized bed rails. Findings:On 09/17/25 at 10:46 a.m., a bed rail was observed on the right side of Resident #11's bed in the up position.A significant change assessment, dated 08/19/25, showed Resident #11 had a BIMS score of 13, which indicated the resident was cognitively intact for daily decision making, and had a diagnosis of depression.On 09/24/25 at 3:04 p.m., the maintenance supervisor stated they applied bed rails to beds as indicated by the DON, but they did not regularly inspect them after installation. On 09/24/25 at 3:11 p.m., the administrator stated they did not have a policy related to bed rails, bed safety, or inspection of resident beds. They stated maintenance installed bed rails, but did not regularly inspect them as part of the maintenance program. The administrator stated Resident #11 had an enabler bar and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0642 — pattern
    Ensure a qualified health professional conducts resident assessments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure resident assessment were completed within the required timeframe for 10 (#11, 12, 15, 17, 33, 55, 59, 62, 64 and #78) of 11 residents whose transmission reports were reviewed. The Administrator identified 79 residents who resided in the facility Findings: The CMS Transmission Report, dated 05/28/24 documented the following resident assessments were completed late/more than 14 days after the assessment reference date. a. Res #11's quarterly assessment dated [DATE]. b. Res #12's quarterly assessment dated [DATE]. c. Res #15's quarterly assessment dated [DATE]. d. Res #17's quarterly assessment dated [DATE]. e. Res #33's annual assessment dated [DATE] and quarterly assessment dated [DATE]. f. Res #55's admission assessment dated [DATE] and end of skilled assessment dated [DATE]. g. Res #59's quarterly assessment dated [DATE] and 01/21/24. h. Res #62's quarterly assessment dated [DATE]. i. Res #64's quarterly assessment dated [DATE] and 01/23/24. j.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure oxygen and humidifier tubing was changed monthly for three (#11, 40, and #78) of three sampled residents whose respiratory care was reviewed. The Administrator identified six residents who require oxygen. Findings: The Respiratory Equipment Changeout Schedule policy, last revised on 11/11/19, read in part, .Changeout Schedule .O2 Humidifier one time per month, Cannulas one time per month . 1. Res #11 had diagnoses which included COPD A physician's order, dated 06/09/23, documented oxygen nasal cannulas/tubing and humidifiers should be changed on the 15th of each month and as needed. On 05/28/24 at 10:45 a.m., Res #11's oxygen was in use with their cannula/tubing dated 02/13/24. Res #11's oxygen humidifier was empty and dated 04/30/24. On 05/29/24 at 11:02 a.m., Res #11's oxygen was in use with their cannula/tubing dated 05/28/24. Res #11's oxygen humidifier was empty and dated 04/30/24. 2. Res #40 had diagnoses which included COPD A physician's order, dated 08/25/23, documented oxygen 2-4 liters via…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide adequate staffing to ensure residents received their baths as scheduled for two (#34 and #71) of three sampled residents whose bathing documentation was reviewed. The administrator identified 79 residents who resided in the facility. Findings: 1. Res #34 had diagnoses which included end stage renal disease and congestive heart failure. The Inventory/Task Schedule documented Res #34 was scheduled to receive a bath on Monday and Wednesday each week. The Documentation Survey Report v2 for May 2024 documented Res #34 only received a bath on the following days: 05/01, 05/06, 05/15, 05/20 and 05/29/24. Res #34 did not receive a bath on the following scheduled days: 05/08, 05/13, 05/22, and 05/27/24. On 05/28/24 at 11:41 a.m., Res #34 reported they don't get baths when they are scheduled. Res #34 reported they were supposed to have a bath yesterday (05/27/24) and asked for one but was told by staff no one working could give them a bath. Res #34 reported the staff always say there aren't enough people when needing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a medication was administered as ordered for one (#83) of five sampled residents reviewed for medications. The Administrator identified 79 residents resided in the facility. Findings: A Specific Medication Administration procedure, date January 2022, read in part, .To administer oral medications in a safe, accurate, and effective manner . A Physician's Order, dated 02/08/24, documented to administer Levothyroxine Sodium Oral Tablet 88 MCG one tablet by mouth one time a day related to hypothyroidism. An April 2024 MAR documented blanks for the 6:00 a.m. Levothyroxine 88 mcg on 04/09, 04/10, 04/12, 04/16, 04/19, 04/20, 21, 04/23, 04/25, 04/27, and 04/28/24. A May 2024 MAR documented blanks for the 6:00 a.m. Levothyroxine 88 mcg on 05/04, 05/09, 05/13, 05/18, 05/21, 05/22, 05/26, 05/27, and on 05/31/24. On 05/30/24 at 10:09 a.m., CMA #1 was asked what the process was for administering medications. They stated they would look at the medication card and check it against the MAR. CMA #1 was asked how they documented when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-24 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: a. monitor food cooking and holding temperatures to ensure safe temperatures were maintained in the kitchen and on steam table during a meal service. b. the facility servings sizes were appropriate for each item served. c. food served to residents was palatable. The Resident Census and Conditions of Residents form documented 91 residents resided in the facility. Findings: On 08/23/23 at 4:55 p.m., staff were observed delivering plates of food to residents. The plates were stacked on an open cart and had plastic wrap to cover them. Multiple plates were observed stacked together as a staff member was working delivering them on the 300 hall. The plates had no mechanism to prevent heat loss from the food being served which appeared to be a ravioli dish. On 08/24/23 at 10:00 a.m., Res #1 stated if it was not for friends bringing the resident food they would starve because of the palatability, quality, and serving sizes. On 08/24/23 at 12:40 p.m., the DM was asked how the staff delivered meals to the residents who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-24 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure medications were available for one (#10) of 15 residents observed for medication pass and failed to administer medications as ordered for two (#1 and #5) of four residents reviewed for medication administration. The Census and Conditions of Residents report, documented 91 residents resided in the facility. Findings: 1. Res #1 had diagnoses which included atrial fibrillation, seizures, and GERD. A quarterly assessment, dated 05/24/23, documented the resident was intact with cognition and required limited assistance with most ADLs. On 08/24/23 at 9:50 a.m., Res #1 was observed sitting in their wheelchair in their room and stated they had missed nine pills and the nurse, after finishing on the 100 and 200 halls, came and gave them their medication. Res #1 stated they would have stayed at the nurses station all night to get the medication if they had to. The review of the resident MAR for August, 2023 reveled on 08/03/23 one medication was not marked as administered. On 08/08/23 the MAR documented 11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-18 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, it was determined the facility failed to ensure residents' care plans were reviewed and revised for six (#5, 10, 15, 33, 69, and #86) of 27 residents whose care plans were reviewed. The facility failed to update the residents' care plans: a. with new interventions in response to position and mobility for residents #69 and #86. b. with new interventions in response to the residents' falls for #5, 10, 15, and #33. c. with ADL cares and oxygen for resident #10. The Resident Census and Conditions of Residents documented 86 residents resided in the facility. Findings: 1. Res #5 had diagnoses which included history of falling, COPD, diabetes mellitus, and schizophrenia. A nurse note, dated 03/12/23, documented the resident had a fall in the dining room. The intervention was to place the resident on PRN incontinent care checks. A care plan, revised 03/12/23, documented an intervention was in place for incontinent care checks as needed. A Medicare 5 day assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-18 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure ADL care was provided to dependent residents for five (#10, 26, 51, 145, and #148) of eight residents reviewed for ADL care. The Resident Census and Conditions of Residents form documented 86 residents resided in the facility. Findings: 1. Res#10 had diagnoses which included chronic respiratory failure with hypoxia, COPD, and atrial fibrillation. A significant change assessment, dated 03/20/23, documented the resident was severely impaired with cognition and required limited assistance with most ADLs and total assistance with bathing. A care plan, last revised 03/30/23, for ADL care documented when bathing the resident to avoid scrubbing and pat dry sensitive skin, check nail length, and trim and clean the nails on bath day. The care plan documented the resident required limited staff participation with bathing and the resident would be provided a sponge bath when a full bath or shower could not be tolerated. The care plan for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-18 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, it was determined the facility failed to provide a sufficient number of staff to ensure residents received the needed care and services. The Resident Census and Conditions of Residents, form documented 86 residents resided in the facility. Findings: 1. On 04/13/23 at 3:05 p.m., a resident council meeting was conducted. The residents expressed concerns of call lights not being answered in a timely manner stating it sometimes it would be hours before any staff came to check on them. Another concern expressed was staffing with one aide per hall stating it was not enough staff to meet the needs of the residents. 2. On 04/10/23 at 11:27 a.m., Res #10 stated she received showers but the staff did not take care of her facial hair. Res #10 rubbed her chin and stated she would like them to. The resident facial hair was observed to be long on the resident's chin. On 04/11/23 at 2:24 p.m. the DON observed the facial hair on the resident's chin. He stated it looked like…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-18 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents were free from significant medication errors for four (#33, 45, 69, and #144) of five residents reviewed for medications. The Resident Census and Conditions of Residents form documented 86 residents resided in the facility. Findings: 1. Res #33's physician order, dated 09/26/22, documented to administer hydralazine hydrochloride (a medication used to dilate blood vessels) 25 mg four times a day. The order documented the staff were to obtain a B/P and hold the medication if the B/P reading was less than 100 for systolic reading or less than 60 for the diastolic reading and if the medication was held to notify the nurse/physician. The January 2023 MAR revealed no documentation the medication hydralazine was administered on 01/27/23 as well as multiple refusals. The February 2023 MAR revealed no documentation of obtaining blood pressures prior to administration of hydralazine on 02/11/23 for two doses, 02/12/23 for all doses, 02/18/23 for three doses, and 02/19/23 for all doses as well as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-18 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to have a call system which relayed the call directly to a staff member. The call system did not produce an audible sound and the call light boards which were located near each nursing station were often unmanned. The Resident Census and Conditions of Residents form documented 86 residents resided in the facility. Findings: On 04/06/23 at 4:31 p.m., Res #13 stated sometimes it took two to three hours on all shifts to answer the call light. Res #13 stated the wooden beam located on the ceiling outside of her door hid the call light so the staff could not see it and the call lights did not have sound. On 04/07/23 10:14 a.m., Res #74 stated their call light did not get answered. On 04/10/23 at 7:30 a.m., Res #28 stated about 2:35 a.m., he had to get up and had to go find an aide because other residents needed help and yelled out at night. He stated he did not turn his call light on as the staff never answered it. He stated he had witnessed the staff in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to consistently notify the resident's representative when the resident fell for one (#15) of five residents reviewed for falls. The DON reported 68 residents had fallen in the previous six months. Findings: Res #15 had diagnoses which included vascular dementia, senile degeneration of the brain, paranoid schizophrenia, and a history of falling. An incident report, dated 11/21/22, documented the resident had fallen. The EHR did not document the resident's representative had been notified of the fall. An incident report, dated 12/28/22, documented the resident had fallen. The EHR documented the facility had attempted to contact the resident's representative and a message was left. The EHR did not document the resident's representative had returned the call or the facility had attempted further contact with the representative. An incident report, dated 01/28/23, documented the resident had fallen. The EHR documented the facility had attempted to contact the resident's representative and a message was left. The EHR did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, facility failed to ensure its employees did not neglect a resident by failing to provided assistance to reposition a resident to avoid the development of a pressure ulcer for one (#148) of two residents reviewed for pressure ulcers. The Resident Census and Conditions of Residents form documented two residents residing in the facility had pressure ulcers. Findings: Res #148 had diagnoses which included congestive heart failure, kidney failure, rheumatoid arthritis, and osteoporosis without pathological fracture. An admission assessment, dated 03/17/23, documented the resident had no pressure areas or open wounds A care plan, dated 03/17/23, documented the resident had a risk for impaired skin integrity related to incontinence and decreased mobility. The care plan documented the staff were to implement skin interventions to minimize skin breakdown including, but not limited to, assisting the resident with turning and repositioning frequently and encourage the resident to turn and reposition frequently. The EHR documentation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the resident assessments accurately reflected the residents' status for two (#5 and #33) of 27 residents whose assessments were reviewed. The facility failed to accurately code: a. walking for Res #5. b. physician documentation of contraindication to a gradual dose reduction for Res #33. The Resident Census and Conditions of Residents form documented 86 residents resided in the facility. Findings: 1. Res #33 had diagnoses which included dementia with behavioral disturbance, anxiety disorder, recurrent depressive disorders, and unspecified psychosis. A physician order, dated 11/28/22, documented the facility was to administer quetiapine fumarate tablet, 25 mg two times a day for a diagnosis of unspecified psychosis not due to a substance or known physiological condition. A consultant pharmacist medication review, dated 12/08/22, asked for a reduction in either Zoloft (an antidepressant medication), Ativan (an antianxiety medication), or Seroquel (quetiapine fumarate). On 12/17/22 the consultant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, it was determined the facility failed to develop a comprehensive care plan related to the resident's enteral feeding tube for one (#6) of two residents who were sampled for enteral feeding tubes. The Resident Census and Conditions of Residents documented 86 residents resided in the facility. Findings: Res #6 had diagnoses which included encounter for attention to gastrostomy. An admission assessment, dated 02/28/23, documented the resident was cognitively intact, required extensive assistance with activities of daily living, and had a feeding tube. The care plan, dated 03/21/23, was reviewed and did not contain a plan of care related to the resident's enteral feeding tube. On 04/07/23 at 9:02 a.m., Res #6 was observed sitting in a wheelchair and lifted up her shirt to show the enteral tube feeding port. At that time, she stated she did not use it for feedings anymore and it was only used to administer medication. On 04/14/23 at 12:55 p.m., MDS coordinator #2 stated the enteral feeding tube was inserted during the last hospital stay…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident centered activity program was implemented to meet the resident's interest for one (#66) of three residents sampled for choices. The Resident Census and Conditions of Residents, documented 86 residents resided in the facility. Findings: Res #66 had diagnoses which included diabetes mellitus, atrial fibrillation, acute and chronic respiratory failure, and depression. A care plan, initiated on 10/21/21, documented Res #66 was to be assisted to activities as needed. The care plan also documented to introduce the resident to her peers, notify the resident of scheduled activities, and to remind the resident when activities were starting. A significant change assessment, dated 09/09/22, documented the resident was moderately impaired in cognition. The assessment documented the resident required extensive assistance with most ADLs. The assessment documented it was very important to the resident to participate in group activities and to participate in religious services. A quarterly assessment, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure residents were cared for in accordance with professional standards of practice for one (#86) of two residents sampled for mobility and range of motion and one (#6) of two residents sampled for nutrition. The facility failed to: a. to turn and reposition Res #86. b. obtain daily weights as ordered by the physician for Res #6. The Resident Census and Conditions of Residents report documented nine residents who were bed fast most of the time resided in the facility. Findings: 1. Res #86 had diagnoses which included hemiplegia and hemiparesis following cerebral infarction affecting right dominate side, and Parkinson's Disease. A care plan for transfer and mobility, last revised 12/03/22, documented the resident had an ADL self care performance deficit. The care plan documented the resident was independent to limited assist of one with transfers and bed mobility. A significant change assessment, dated 02/16/23, documented the resident was intact with cognition and required limited assistance with bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident received care consistent with professional standards of practice to prevent pressures ulcers for one (#148) of two residents sampled for pressure ulcer care. The Resident Census and Conditions of Residents form documented two residents residing in the facility had pressure ulcers. Findings: Res #148 had diagnoses which included congestive heart failure, atrioventricular block, acute kidney failure, rheumatoid arthritis, and hypertensive heart disease with heart failure. A care plan, dated 03/17/23, documented the resident was at risk for impaired skin integrity related to incontinence and decreased mobility. The care plan documented staff were to assist with turning and repositioning frequently and encourage the resident to turn herself and reposition herself frequently. The EHR documentation of turning and repositioning the resident did not reveal entries for the dates of 03/18/23, 03/22/23, and 03/23/23. The EHR documentation revealed the resident had been turned on one shift only on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident with limited ROM received the appropriate treatment and services to increase or prevent further decrease in ROM for one (#69) of two residents sampled for ROM. Findings: Res #69 had diagnoses which included hemiplegia and hemiparesis. An annual MDS assessment for Res #69, dated 11/08/22, documented the resident was intact in cognition, required extensive to total assistance with ADLs, and had range of motion impairment on both sides of his upper and lower extremities. A care plan, dated 02/07/23, documented the resident had an ADL self care performance deficit. The care plan documented Res #69 was to maintain his current level of function in ADLs through the next review date. The care plan documented the restorative aide was to do passive range of motion with the resident's left hand daily. On 04/10/23 at 9:18 a.m., the resident was observed in his room in bed. The resident stated he did not receive any therapy or restorative. His left hand was observed with his fingers curved at the first…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to have a physician order for oxygen for one (#10) of one sampled resident reviewed for oxygen. The Resident Census and Conditions of Residents form documented 21 residents received respiratory treatments. Findings: Res #10 had diagnoses which included chronic respiratory failure with hypoxia, COPD, atrial fibrillation, and HTN. A significant change assessment, dated 03/20/23, documented the resident was severely impaired with cognition and required limited assistance with most activities of daily living and total assistance with bathing. The assessment documented the resident received oxygen. A care plan for respiratory care, last revised 03/24/23, documented the resident had altered respiratory status related to COPD and acute and chronic respiratory failure with hypoxia. The care plan did not contain the amount of oxygen the resident was to receive. On 04/10/23 at 11:25 a.m., the resident was observed receiving four liters of oxygen per nasal cannula. A physician order, dated 04/11/23 at 11:00 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-18 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure to maintain communication with the dialysis unit for one (#69) of two residents sampled who required dialysis. The Resident Census and Conditions of Residents form documented nine residents residing in the facility who required dialysis. Findings: A facility policy, titled Guideline for Dialysis After Care, dated 07/11/12, read in part.g. Schedule visits to Dialysis Center and coordinate care accordingly. Res #69 had diagnoses which included end stage renal disease and dependence on renal dialysis. The resident's hard chart only documented dialysis records for the months of July and August of 2022. An annual MDS assessment, dated 11/08/22, documented the resident was intact in cognition, required extensive assistance with most ADLs, and was receiving dialysis. A care plan, reviewed on 02/07/23, documented the resident had renal failure related to end stage renal disease, complications from dialysis, and to schedule visits to the dialysis center and coordinate care accordingly. A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-18 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to administer medications as ordered for one (#86) of six residents whose medications were reviewed. The Resident Census and Conditions of Residents report documented 86 residents resided in the facility. Findings: Res #86's physician order, dated 02/02/23, documented to administer carbidopa-levodopa 25/100 mg three tablets TID related to Parkinson's Disease. A significant change assessment, dated 02/16/23, documented the resident was intact with cognition and required limited assistance with bed mobility and transfer. The March 2023 MAR documented the carbidopa-levodopa was not administered at the scheduled time of 6:00 a.m. four times, up until the 16th when the medication order was changed. A physician order, dated 03/16/23, documented to administer carbidopa-levodopa 25/100 mg three tablets QID related to Parkinson's Disease. The MAR for March 2023, documented the carbidopa-levodopa was not administered at the scheduled time of 6:00 a.m. two times, from the 16th until the 30th when the medication order was changed. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to meet the nutritional needs of the residents for one meal observed. The Resident Census and Conditions of Residents report documented 86 residents resided in the facility. Findings: Menu cycle day 12, for 04/13/23, documented ham with macaroni and cheese 8 oz, sliced carrots 1/2 cup, bread of the day, and dessert of the day. On 04/13/23 at 11:39 a.m., a meal service was observed for the residents. The facility was observe to serve sliced ham, macaroni and cheese, a mixed vegetable, a roll, and dessert. The drinks and desserts are served to the residents before the meal service started. [NAME] #1 was observed serving the meal and plated a very thin slices of ham, one per plate, to the residents. On 04/13/23 at 12:01 p.m., the DM was asked about the thin slices of ham. She was asked to obtain a slice laying on top at this time and weigh the slice of ham. The DM stated the scale at this serving area was broke. She placed the slice of ham on a plate, covered it, and we walked to the 100 hall where she weighed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to serve an alternate food item of the resident's choice for one (#28) of two residents who were reviewed for food choices. The Resident Census and Conditions of Residents report documented 86 residents resided in the facility. Findings: Res #28 had diagnoses which included diabetes mellitus with chronic kidney disease and end stage renal dialysis. A physician order, dated 06/14/22, documented a cardiac healthy heart diet with regular texture, thin liquids, and low concentrated sweets. A quarterly assessment, dated 02/17/23, documented the resident was intact with cognition and was independent with most ADLs. The assessment documented the resident had not had a weight gain or loss. On 04/05/23 at 12:46 p.m., during the initial tour of the kitchen, they did not have any pasteurized eggs at that time. The DM stated they were using bagged eggs for scrambled eggs. Several cartons of regular eggs were observed, the DM stated they were for Easter eggs on Friday. The DM stated they would get more pasteurized eggs when the truck came…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-18 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure food was stored in a sanitary manner. The Resident Census and Conditions of Residents form identified 86 residents resided in the facility. Findings: On 04/05/23 from 12:46 p.m. through 1:05 p.m., an initial tour of the kitchen and food delivery areas or Bistros was conducted. [NAME] #2 was observed in the kitchen preparing to wipe down the counter tops with a bucket with sanitizer solution. At that time, she was asked to check the sanitizer level in the solution. The sanitizer in the sanitizer bucket did not register with the sanitizer solution strip. The DM told cook #2 to mix a new bucket of sanitizer solution. During inspection of the freezer, a pasteboard box of food was observed on the top shelf on the left of the door and was covered with ice and frost. The DM stated she had not looked up to notice the box. She stated it was for vegetarian meals. At 12:55 p.m., the refrigerator in the Bistro on hall 100 was observed with the DM. A open container of Thicket was observed in the refrigerator with an open date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-04-18 · tag F0661 — widespread
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure a discharge summary documented the required components for one (#92) of three residents reviewed for discharges. The Resident Census and Conditions of Residents form documented 86 residents resided in the facility. Findings: Res #92 had diagnoses which included an exacerbation of COPD, acute and chronic respiratory failure with hypoxia, and hypertension. An admission assessment, dated 01/26/23, documented the resident was intact in cognition and required set up with ADLs. The assessment documented the resident received physical therapy, occupational therapy, and speech therapy, during the assessment period. A nurse note, dated 01/30/23, documented the resident was discharged to home with her medications. The note documented the resident verbalized how to take the prescribed medications. The facility provided a document, titled Post-Discharge Plan of Care as the discharge summary for the resident. On 04/17/23 at 9:28 a.m., MDS coordinator #1 reviewed the Post-Discharge Plan of Care document for Res #92 and confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to BRIDGES HEALTH — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.6-0.6 vs chain
Health inspection 3 of 53.5-0.5 vs chain
Staffing 3 of 53.4-0.4 vs chain
Quality measures 2 of 53.0-1.0 vs chain
The other 32 homes this chain runs (chain average 3.6★, per CMS)
1 of 5Brookwood Skilled Nursing and TherapyOklahoma City, OK 1 of 5The Timbers Skilled Nursing and TherapyEdmond, OK 2 of 5Ambassador Manor Nursing CenterTulsa, OK 2 of 5Fairmont Skilled Nursing and TherapyOklahoma City, OK 2 of 5Grace Skilled Nursing and Therapy JenksJenks, OK 2 of 5Stillwater Creek Skilled Nursing And TherapyStillwater, OK 2 of 5The Grand At Bethany Skilled Nursing And TherapyBethany, OK 3 of 5Capitol Hill Skilled Nursing And TherapyOklahoma City, OK 3 of 5Claremore Skilled Nursing and TherapyClaremore, OK 3 of 5Glenwood Skilled Nursing And TherapyGlenpool, OK 3 of 5The Wilshire Skilled Nursing And TherapyOklahoma City, OK 3 of 5Wildewood Skilled Nursing And TherapyOklahoma City, OK 4 of 5Bradford Village Healthcare CenterEdmond, OK 4 of 5Cottonwood Creek Skilled Nursing & TherapyChickasha, OK 4 of 5English Village Skilled Nursing And TherapyAltus, OK 4 of 5Heritage Skilled Nursing And TherapyTecumseh, OK 4 of 5Kingwood Skilled Nursing and TherapyOklahoma City, OK 4 of 5Magnolia Creek Skilled Nursing And TherapyAltus, OK 4 of 5Mid-Del Skilled Nursing And TherapyDel City, OK 4 of 5Sequoyah Pointe Skilled Nursing And TherapyTahlequah, OK 4 of 5St. Ann's Skilled Nursing And TherapyOklahoma City, OK 4 of 5The CommonsEnid, OK 4 of 5University Park Skilled Nursing And Therapy MemoryTahlequah, OK 4 of 5Woodward Skilled Nursing And TherapyWoodward, OK 5 of 5Grace Skilled And Nursing Therapy NormanNorman, OK 5 of 5Holiday Heights HealthcareNorman, OK 5 of 5Mangum Skilled Nursing And TherapyMangum, OK 5 of 5River Oaks Skilled Nursing And TherapyEl Reno, OK 5 of 5River Valley Skilled Nursing And TherapyClinton, OK 5 of 5Senior Village HealthcareBlanchard, OK 5 of 5The Regency Skilled Nursing And TherapyShawnee, OK 5 of 5Western Skilled Nursing And TherapyBuffalo, OK

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BRIDGES EMPLOYEE STOCK OWNERSHIP TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 12/31/2020
DEROIN, KRISTYIndividualW-2 MANAGING EMPLOYEEsince 01/01/2000
COBLE, WILLIAMIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 12/31/2020
BRIDGES ESOP, INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 12/31/2020

CMS files one row per role, so the 5 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.6M
Net patient revenuemost recent cost report
-4.2%
Operating marginrevenue minus expenses
$733K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 76%Medicare 12%Other / private 12%

About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $733K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$308per resident / day
operating cost
$9,348per month
≈ monthly operating cost
$295per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375159. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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