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Brookwood Skilled Nursing and Therapy

940 Southwest 84th Street, Oklahoma City, OK 73139 · For profit - Corporation · 137 certified beds · (405) 636-0626 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 20242 immediate-jeopardy citations$39,328 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $39,328 in federal fines (most recent 2025-09-17)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (59%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
937 SW 89th St · (405) 242-4100 · Call to confirm hours
Pharmacy
9001 S Western Ave · (405) 691-6620 · Call to confirm hours
Grocery
8960 S Western Ave · (405) 635-9898 · Call to confirm hours
Park
8198 S Western Ave · (405) 297-3882 · Typically dawn to dusk
Place of worship
932 SW 86th St · (405) 900-6670

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.1%13.6%15.4%better
Long-stay residents who lose too much weight3.1%3.3%5.4%better
Long-stay residents with a catheter left in their bladder0.9%1.9%0.9%typical
Long-stay residents with a urinary tract infection1.1%2.8%2.0%better
Long-stay residents with depressive symptoms0.9%3.4%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.8%4.7%3.3%better
Long-stay residents whose ability to walk worsened6.9%13.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.7%25.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%94.6%95.3%typical
Long-stay residents with pressure ulcers12.6%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control20.4%17.1%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table11.3%17.5%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.8%1.4%better
Short-stay residents given the seasonal flu vaccine96.9%74.1%79.4%better
Short-stay residents rehospitalized after admission26.1%27.3%22.6%worse
Short-stay residents with an outpatient ER visit19.3%16.6%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.672.311.67typical
Long-stay outpatient ER visits per 1,000 resident days3.792.961.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

52.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 240 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

52.6%U.S. median 51.5%
Got home and stayed home
11.4%U.S. median 10.7%
Went back to hospital
46.0%U.S. median 56.6%
Met the expected recovery
0.29U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 46.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 113 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 45% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF52.6%CMS range 47.2–58.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 9.1–14.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge46.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge54.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge42.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened7.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.7%CMS range 5.9–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.971.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.39
RN hours/ resident / day
1.26
LPN hours/ resident / day
1.89
Aide hours/ resident / day
3.54
Total nurse hours/ resident / day
0.33
RN hoursweekends
59.1%
Total nursing turnover
56.3%
RN turnover

How full it usually is: this home is certified for 137 beds and averages 116.6 residents a day — about 85% occupied, or roughly 20 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.54 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.89 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.66 on weekdays — 12% thinner on weekends. RN hours go from 0.42 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 59% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-09-17)
11
at the previous standard inspection (2024-05-07)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 13 most serious are shown; the remaining 15 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-01-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 01/02/25 an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure Resident #2 who had insulin dependent type 2 diabetes mellitus with hypoglycemia was assessed, monitored, and provided medication for hypoglycemia as ordered by the physician and outlined in their care plan. Resident #2 was admitted to the facility on [DATE] with orders for routine insulin administration and insulin to be administered per sliding scale. Resident #2 also had orders for blood sugar to be checked via fingerstick twice a day and as needed for signs or symptoms of hypoglycemia and to give Glucagon (oral gel or IM) (glycogenolytic agent) if blood sugar was less than 70. On 12/26/24 at 6:09 a.m., Resident #2 had a blood sugar reading of 68 and the nurse did not administer the Glucagon gel as ordered. On 12/26/24, at change of shift, the night nurse provided the oncoming dayshift nurse Resident #2's status and low blood sugar level. The oncoming nurse failed to provide any assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-01-07 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On [DATE] an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to promptly notify the physician of Resident #2's laboratory results which fell outside of clinical reference ranges and showed a deterioration in their condition. Resident #2 was admitted to the facility on [DATE] with diagnoses which included urinary tract infection (ESBL) and pneumonia and was receiving antibiotic therapy. Resident #2's admission lab results, dated [DATE], documented WBC 11.3 (Ref range 3.98-10.04) and Neutrophil # 7.7 (Ref range 1.56-6.13). The report was signed by the physician. Resident #2's follow-up lab results, dated [DATE], documented WBC 26.2 (Ref range 3.98-10.04) and Neutrophil # 19.7 (Ref range 1.56-6.13). There was no documentation the results were reported to the physician. On [DATE], Resident #2 was transferred to the emergency room. They were admitted to the hospital on [DATE] with admitting diagnoses of severe sepsis with septic shock, pyelonephritis, and C-difficile…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-09-17 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensurea. residents received pain medication in a timely manner for 1 (#122) of 2 sampled residents reviewed for pain management. The prolonged wait time despite verbalizing increased pain to multiple staff resulted in harm for Resident #122 as evidenced by not wanting to complete ADL's due to pain; and,b. residents were consistently evaluated for the effectiveness of regularly scheduled pain medication for 1 (#101) of 2 sampled residents reviewed for pain management assessment and monitoring.The regional nurse consultant identified 42 residents received pain medication.Findings:1.On 09/16/25 at 5:55 a.m., Resident #122 was observed telling CNA #3 somebody get me some pain pills, my back is killing me. Any movement about kills me and it has been that way all night. Resident #122 would not allow CNA #3 to provide incontinent care due to the severity of the pain. On 09/16/25 at 5:57 a.m., CNA #3 was observed telling LPN #1, who was charting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure PICC line dressings were changed, and mid-arm circumference measurements were completed and documented every 7 days for 2 (#2 and #5) of 3 sampled residents reviewed for PICC line care and maintenance. The DON identified six residents with PICC lines.Findings: 1. On 09/29/25 at 9:40 a.m., Res #2 was observed lying in bed. A PICC line was observed to the upper right arm. No redness or drainage was observed underneath the transparent dressing. The dressing covering the PICC line was dated 09/19/25. A policy titled Care and Removal of Peripherally Inserted Central Catheters (PICC) and Midline Catheters, revised 06/01/11, read in part, Mid-arm circumference will be measured in centimeters and recorded weekly.Sterile dressing changes will be performed every 7 days and immediately if the integrity of the dressing is compromised.Responsibility: Registered Nurse and IV Trained LPN.An undated medical diagnosis list showed Res #2 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-17 · tag F0847 — widespread
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were provided with an option to not sign the arbitration agreement for 6 (#24, 31, 38, 46, 53, and #96) of 6 sampled residents reviewed for arbitration agreements.The administrator identified 114 residents had entered into a binding arbitration agreement.Findings:An undated document titled An Explanation to the Resident/Family, read in part, By signing our admission contract your electronic signature will be placed on the following forms, which you will receive copies of after signing. admission Agreement/Consent to Treat/Medical Records Release Form: This agreement allows for admission into the facility, gives the facility consent to provide medical care/treatment, consent to have your medical records, and bill for your medical care. Dispute Resolution/Arbitration agreement.An admission packet, revised 11/29/22, showed DocuSign (signature) was set up in which the resident/resident's legal representative agreed to everything inside of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure:a. EBP was followed during an incontinent care observation for 1 (#122) of 6 sampled residents reviewed for incontinent care; andb. ensure nasal cannulas were bagged when not in use and oxygen tubing was labeled with the date administered in order to prevent infections for 1 (#53) of 3 sampled residents reviewed for oxygen services.The regional nurse consultant identified 11 residents had O2 orders and 32 were on EBP. Findings: 1. On 09/16/25 at 8:08 a.m., CNA #1 and CNA #2 were observed to provide incontinent care for Resident #122. CNA #1 and #2 did not have on gowns during the provision of care. Resident #122 was observed with a PICC line in their upper right arm. A facility policy titled Infection Control and Isolation Guideline, dated 07/2025, read in part, Enhanced Barrier Precautions (EBP) apply to residents with: .wounds and/or indwelling medical devices. Gloves and gown during high-contact care. Continue for the duration of the stay or until wound heals/device is removed.high-contact care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to implement a comprehensive care plan intervention regarding pain monitoring for 1 (#101) of 18 sampled residents reviewed for care plan implementation.Findings:An undated Care Plan, read in part, [Resident #101] is at risk for pain due to diagnosis of chronic pain, muscle spasm, and right below the knee amputation. [They] have medication in place. Assess and record pain characteristic. Evaluate the effectiveness of pain interventions. Review for compliance, alleviating symptoms, and resident satisfaction with results.A Physician's Order, dated 07/19/25, read in part, Oxycodone (an opioid) 5mg Give 1 every 6 hours for pain.A Physician's Order, dated 07/19/25, read in part, Baclofen (a muscle relaxant) 10mg Give 1 tablet by mouth 1 time daily.A Physician's Order, dated 07/21/25, read in part, Pregablin (an anticonvulsant prescribed for neuropathic pain) 75mg Give 150mg by mouth one time a day every Monday, Wednesday, Friday for neuropathy.A review of Resident #101's MAR for July, August, and September 2025, showed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure;a. oxygen tubing was dated with the administration date, andb. a nasal cannula was bagged when not in use for 1 (#53) of 3 sampled residents reviewed for oxygen services.The corporate nurse identified 11 residents had physician orders for oxygen therapy.Findings:On 09/15/25 at 9:06 a.m., Resident #53 was observed in bed wearing a nasal cannula attached to an oxygen concentrator. There was no date observed on the oxygen tubing or nasal cannula. On 09/17/25 at 8:34 a.m., Resident #53's nasal cannula was observed hanging on the bed rail attached to an oxygen concentrator. The oxygen tubing and nasal cannula were not labeled with the date it was administered. The nasal cannula was not in a bag. The facility's' policy titled Respiratory Therapy Policies and Procedures, revised 11/23/99, read in part, It will be the policy of this department to select disposable items that allow us to utilize our resources responsibly and still offer the highest quality care and treatment to our residents.When this equipment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-07 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the physician was notified for blood sugars outside of parameters as ordered for two (#1 and #3) of three sampled residents whose clinical records were reviewed for notification of changes. The administrator identified 111 residents resided in the facility. Findings: A Blood Glucose Monitoring Guideline, revised 08/24, read in parts, Follow physician orders based on finger stick result .notify physician of noted signs/symptoms of hypo/hyperglycemia. 1. Resident #1 had diagnoses which included type 2 diabetes mellitus. Resident #1's physician's order, dated 12/13/24, documented for the resident to receive insulin aspart (insulin) per sliding scale 10 units if blood sugar 301-999, then call provider and recheck in two hours. The December 2024 MAR documented the following blood sugars for Resident #1, a. 12/14/24 at 8 a.m. FSBS 307, b. 12/14/24 at 4 p.m. FSBS 400, c. 12/15/24 at 11 a.m. FSBS 385, d. 12/15/24 at 4 p.m. FSBS 339, e. 12/15/24 at 9 p.m. FSBS 328, f. 12/16/24 at 8 a.m. FSBS 301, g. 12/16/24 at 4 p.m. FSBS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident was free from verbal and willful physical abuse from another resident with uncontrolled abusive behavior for one (#1) of three sampled residents reviewed for abuse. The administrator identified 104 residents resided in the facility. Findings: A Resident Abuse, Neglect and Misappropriation of Property policy, dated 11/2022, read in part, The resident has the right to be free from verbal, sexual, physical, and mental abuse, corporal punishment, and involuntary seclusion. The policy also read, Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. The policy also read, Willful means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. The policy also read, Mental abuse is the use of verbal or nonverbal conduct which causes or has the potential to cause the resident to experience humiliation, intimidation, fear, shame, agitation, or degradation. 1. Resident #1 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to report an allegation of resident to resident abuse to OSDH for two (#1 and #2) of three sampled residents reviewed for abuse. The administrator identified 104 residents resided in the facility. Findings: A Resident Abuse, Neglect and Misappropriation of Property policy, dated 11/2022, read in part, The resident has the right to be free fro verbal, sexual, physical, and mental abuse, corporal punishment, and involuntary seclusion. The policy also read, Protection All employees of a nursing facility are mandated reporters of resident abuse, to appropriate personnel, neglect or misappropriation and must report any and all incidents. All employees shall report any reasonable suspicion of a crime against any individual who is a resident of the facility without fear of retaliation. The policy also read, Procedure for Investigating Facility Incidents All allegations and incidents of abuse, neglect or misappropriation of resident's property be reported to QAPI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-07 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, and the facility failed to consult/notify the physician of missed antibiotic therapy for a resident with possible osteomyelitis for one (#59) of one sampled resident reviewed for antibiotic use. The Administrator identified 106 residents resided in the facility. The DON identified 13 residents received antibiotics. Findings: A Notification of Change Guideline policy, dated 12/01/09, read in part The facility will consult with the resident's physician of the following events .A need to alter treatment significantly . Resident #59 had diagnoses which included, right BKA, diabetic ulcer, diabetes mellitus and high cholesterol. Resident #59 had dialysis on Mondays and Fridays. An x-ray report, dated 03/20/24, read in part .Impression .Question osteomyelitis vs severe osteopenia of the fifth metatarsal head . A quarterly assessment, dated 03/30/24, documented Resident #59 had no cognitive impairment. A MAR, dated 04/11/24 through 04/17/24 documented the resident had not been administered Cipro 500 mg morning dose ordered twice a day for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-07 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure MDS assessments were accurate for four (#59, 6, 34, and #61) of 22 sampled residents reviewed for MDS accurate assessments. The Administrator identified 106 residents resided in the facility. The DON identified four residents with diabetic ulcers. Findings: 1. Resident #59 had diagnoses which included, right BKA, diabetic ulcer, diabetes mellitus and high cholesterol. A skin/wound note, dated 12/27/23, documented an open area to left medial foot/left medial fifth toe area the wound bed was noted to have a a hard brown colored area. A skin/wound note, dated 01/03/24, documented the wound was to the left lateral side of the foot. A skin/wound note, dated 01/18/24, documented the resident was on antibiotics for a diabetic wound. A quarterly assessment, dated 03/30/24, documented Resident #59 had no cognitive impairment and one unstageable pressure injury as a deep tissue injury. The MDS did not document Resident #59 had a diagnosis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 15 citations
  • Potential for harm · Ecited before2024-05-07 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure: a. coordination of care with hospice for one (#61) of one sampled resident reviewed for hospice, b. wound care treatments were administered as ordered for two (#56 and #59), c. a referral was made to a wound care center as ordered for one (#59) of five sampled residents reviewed for wounds, d. a resident was in the dining room for all meals related to weight loss for one (#18) of 22 sampled residents reviewed for following physicians' orders, and e. lab tests were obtained as ordered for HgBA1C every three months for one (#8) of 22 sampled residents reviewed for following physicians orders. The Administrator identified 106 residents resided in the facility. The DON identified four resident had diabetic ulcers and 21 had hospice services. Findings: 1. Resident #61 had diagnosis to include senile degeneration of the brain. A Care Plan, dated 07/15/22, documented Resident #61: a. was to receive baths on Tuesday and Fridays during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure pressure ulcer treatment were provided as ordered for one (56) of three sampled residents reviewed for pressure ulcers. The Resident Matrix, dated 04/30/24, documented 13 residents had pressure ulcers. Findings: A Pressure Ulcer policy, dated 03/25/11, read in part, .Purpose .To provide a systematic, standardized approach to the prediction, prevention, and management of pressure ulcers . Resident #56 had diagnoses which included chronic non-pressure ulcers and DTI. A Physician's Order, dated 04/26/24, documented to cleanse the right lateral foot with NS, pat dry, apply nickel thick Santyl, durafiber, and cover with border foam dressing daily and prn. An April 2024 Treatment Administration Record, documented pressure ulcer treatment for the right lateral foot had been provided as ordered. On 04/29/24 at 1:34 p.m. Resident #56 was observed in bed, positioned toward their right side. A dressing, dated 04/26/24, was observed to the top of their right foot. A bed pad under Resident #56's right foot was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-07 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure: a. an individual narcotic count sheet was correct for one (#59) of three narcotic counts completed, and b. eight hour verification sheets was signed by staff at shift change for one of four sampled medication carts. The Administrator identifed 106 residents resided in the facility. Findings: A Controlled Substance Storage policy, dated January 2022, read in part .At each shift change, or when keys are transferred, a physical inventory of all controlled substances including refrigerated items is conducted by two licensed nurses/CMA's and is documented . A physician order, dated 11/15/23, documented to administer Oxycodone 5 mg every eight hours as needed for pain. Resident #59's MAR, dated 05/01/24 through 05/02/24 documented Resident #59 had received a prn dose on 05/01/24 and 05/02/24. a. On 05/03/24 at 9:51 a.m., a narcotic count was completed with CMA #2. Resident # 59's narcotic count sheet documented there were 37 pills left. The medication card had 38 pills remaining in the card. Resident #59's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure infection control was maintained during medication pass, when staff were observed to touch medications with their bare hands for two (CMA #1 and CMA #2) of three CMA's observed preparing medications. The Administrator identified 104 residents resided in the facility. Findings: A Specific Medication Administration procedure, dated January 2022, read in part, .Pour or push the correct number of tablets or capsules into the souffle cup, taking care to avoid touching the tablet or capsule, unless wearing gloves . 1. On 05/03/24 at 9:37 a.m., CMA #3 was observed preparing medications for a resident. They were observed to pop a pill from a medication blister pack, it fell onto the medication cart, they picked it up with their bare hands, placed it in the medication cup, and administered it to a resident. On 05/03/24 at 9:40 a.m., CMA #3 was asked if the pill had dropped on the cart. They stated, Yes. CMA #3 was asked how they put the pill in the medication cup. They stated with their fingers. CMA #3 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-07 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure information was offered to formulate an advanced directive for one #(61) of three sampled residents reviewed for advance directives. The Administrator identified 106 residents resided in the facility. Findings: Resident #61 was admitted to the facility on [DATE]. A Physician Order, dated 08/04/21, documented Resident #61 was a full code status. A Physician Order, dated 02/07/24, documented Resident #61 was to be admitted to hospice services for senile degeneration of the brain. On 04/30/24 at 12:13 p.m. the clinical record did not contain documentation that information had been offered to Resident #61, or their representative, to formulate an advanced directive. 05/01/24 at 10:30 a.m., the clinical record did not contain documentation that information had been offered to Resident #61, or their representative, to formulate an advanced directive. On 05/01/24 at 1:55 a.m., the DON was asked if information had been provided to Resident #61 or their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure a mattress was not soiled for one (#70) of eight mattresses observed for homelike environment. The administrator identified 106 residents resided in the facility. Findings: On 04/30/24 at 11:48 a.m., Resident #70's bed was observed to be unmade and without linens. The mattress was observed with brown residue and brown rings. On 04/30/24 at 11:51 a.m., CNA #2 was asked how they ensured mattresses were kept clean. CNA #2 stated they inspected mattresses when they did linen changes. CNA #2 stated they would disinfect the mattresses twice a week. CNA #2 was shown Resident #70's bed. CNA #2 put gloves on to feel if the mattress was wet. They stated the mattress was not wet and brown ring was dried urine. CNA #2 stated the brown substance was poop.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-07 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a comprehensive assessment was completed every 12 months for one (#73) of 22 sampled residents reviewed for assessments. The Administrator identified106 residents resided in the facility. Findings: Resident #73 was admitted to the facility on [DATE]. The summary of assessments documented the following: a. An admission Assessment, was completed on 04/24/23; b. Quarterly Assessments, were completed on 07/11/23, 10/11/23; 01/09/24; and 03/29/24. On 05/23/24, at 11:10 a.m., the DON, MDS coordinator, and Consultant RN, were asked when an Annual or other comprehensive assessment had been completed for Resident #73. The Consultant RN stated, It should have been completed on 03/29/24, instead of a quarterly assessment.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure nail care was provided for one (#76) of three sampled residents reviewed for assistance with activities of daily living. The Administrator identified 106 residents resided in the facility. The DON identified 38 residents who were dependent on staff for assistance with ADL's. Findings: A Fingernail Care policy, dated 10/01/01, read in part .Reduce spread of infections, maintain the resident's hygiene, and provide the resident with a clean and well groomed appearance . Resident #76 had diagnoses which included dementia and high blood pressure. A significant change in status assessment, dated 04/01/24, documented Resident #76 had severe cognitive impairment, and required substantial/maximal assistance with oral hygiene, toileting, showers, dressing, and personal hygiene. On 05/01/24 at 9:10 a.m., Resident #76 was observed sitting in their gerichair in the common area. Their toenails were observed to be long and overgrown. On 05/01/24 at 11:08 a.m., two staff were observed to provide perineal care to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure smoking products (lighter) were kept secure on the nurses cart for one (#211) of one sampled resident who required supervision while smoking. The Administrator identified 106 residents resided in the facility. The DON identified 15 residents who smoked, one resident required supervision. Findings: A Smoking Policy and Procedure, dated 02/24/20, read in part .Residents who require supervision to smoke must surrender their cigarettes and lighters or matches to facility staff for safe keeping . Resident #211 had diagnoses which included, diagnosis paroxysmal atrial fibrillation, anoxic brain damage and angina. A Smoking Assessment, dated 04/26/24, read in part .Decision making .severely impaired .Resident must keep cigarettes/lighter on nurse's cart. Resident requires staff or family to accompany outside while smoking . Resident #211's care plan, dated 04/28/24, documented the resident was a supervised smoker, and the facility was to keep cigarettes and lighter for safe keeping. On 04/29/24 at 2:03 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-27 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interview, the facility failed to ensure: A. nail care was provided for one (#12) and B. incontinent care was provided in a manner to remove all bowel movement for one (#58) of 11 sampled residents reviewed for ADLs. Findings: A Fingernail Care policy, dated 10/01/01, read in part, .PURPOSE .Reduce spread of infections, maintain the resident's hygiene, and provide the resident with a clean and well groomed appearance . A Perineal Care policy, revised 03/03/06, read in part, .Male .PURPOSE .To keep the resident clean, dry and comfortable and to retain the maximum amount of dignity . 1. Resident #12 had diagnoses which included history of falls. A Care Plan, dated 08/03/21, documented Resident #12 required assistance with ADLs related to weakness and limited physical mobility. It documented to check nail length, trim, and clean on bath days and as needed. A Resident Assessment, dated 02/23/23, documented Resident #12 had moderate impairment with daily decision making. On 03/22/23 at 11:14 a.m., Resident #12 was observed laying in bed. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure a supply closet was locked for one of one supply closet observed and a sharps container was closed and not accessible to the residents for one of one cart observed. The Resident Census and Condition of Residents, report, dated 03/22/23, documented 110 residents resided in the facility. Findings: On 03/22/23 at 9:01 a.m., a supply closet was observed unlocked, unattended, and opened on hall 100. The supply closet contained syringes with needles, catheter supplies, razors, lotions, creams, and other care items. On 03/22/23 at 9:35 a.m., CNA #1 was asked how staff ensured residents do not have access to the supply closet. CNA #1 stated the closet had to be closed. CNA #1 was asked if the supply closet on hall 100 was locked. They stated,No, it's not locked. CNA #1 was asked if there were any needles in the unlocked closet. They stated there were needles in the closet. CNA #1 stated the door had been opened earlier when came to look for ointment. CNA #1 stated that they could lock the closet but then would have to asked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-27 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interview, the facility failed to honor a resident's choice of bathing for one (#25) of 11 sampled residents who were reviewed for ADLs. The Resident Census and Conditions of Residents report, dated 03/22/23, documented 110 residents resided in the facility. Findings: Resident #25 had diagnoses which included acute on chronic combined systolic and diastolic congestive heart failure. A Resident Assessment, dated 02/21/23, documented Resident #25's cognition was moderately impaired, and it was very important to the resident to chose between bath or shower. A Care Plan, revised 02/24/23, documented Resident #25 had an ADL self care performance deficit. It documented the resident had the option of when to bathe and what kind of bath to take with scheduled days suggested, but the resident had the option to change as they chose. It documented one staff member participated in the bathing task. On 03/22/23 at 10:44 a.m., Resident #25 was asked how they received their baths/showers. They stated, I want a shower now. I'm fighting with them now. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-27 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure procedure was followed for dispensing and administering peg tube medication for one (#212) of one sampled resident reviewed for peg tube medication administration. The Administrator identified six residents received medication through a peg tube. Findings: A PREPARATION FOR MEDICATION ADMINISTRATION policy, revised 12/01/12, read in part, .Medications are administered at the time they are prepared. Medications are not pre-poured. The person who prepared the dose for administration is the person who administers the dose . On 03/22/23 at 8:28 a.m., LPN #1 was asked if they had any peg tube medications to administer. They stated the CMA had the medication on their cart and Resident #212 was due for their medications. LPN #1 was observed to ask CMA #5 for Resident #212's medication. CMA #5 was observed to give LPN #1 one undated/unlabeled medication cup with crushed medications inside. On 03/22/23 at 8:29 a.m., LPN #1 was observed to take the medication cup with crushed medication to Resident #212's room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interview, the facility failed to ensure a medication cart was secured and the medication keys were kept with an authorized person for one of six medication carts observed. The Resident Census and Condition of Residents report, dated 03/22/23, documented 110 residents resided in the facility. Findings: A Medication Storage Policy, dated 01/2022, read in part, .Medications and biologicals are stored safely, securely, and properly .The medication supply is accessible only to licensed personnel .Medication .and medication supplies are locked when not attended by persons with authorized access . On 03/22/23 at 6:21 a.m., a medication cart on hall 300 was observed unlocked and unattended by staff. Keys were observed inside the book on top of the cart. On 03/22/23 at 6:22 a.m., LPN #3 was observed to walk to the medication care, opened the cart, pulled out a card of pills, punch one out and closed the cart. LPN #3 was observed to push the lock inside the cart and took the keys from the book on top. On 03/22/23 at 6:23 a.m., LPN #3 was asked how…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-27 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a physician ordered UA was obtained for one (#90) of one sampled resident reviewed for physician ordered labs. The Resident Census and Condition of Residents report, dated 03/22/23, documented 110 residents resided in the facility. Findings: Resident #90 had a diagnosis of dysuria. A Resident Assessment, dated 12/06/22, documented Resident #90's cognition was intact, they required staff assistance for toileting, and was occasionally incontinent urine. A Order Summary Report, dated 03/07/23, documented to obtain a UA with culture and sensitivity for dysuria. A Hospice Nursing Communication, dated 03/15/23, documented Resident #90 had signs and symptoms of an UTI. It documented SN to get UA. It documented care had been coordinated with CMA and SN. A Hospice Nursing Communication, dated 03/24/23, documented Resident #90 had signs and symptoms of an UTI. It documented sterile sample was unable to be obtained. On 03/24/23 at 12:54 p.m., Resident #90 stated they were having painful urination and staff had not completed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$39,328 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $11,190 — penalty dated 2025-09-17
  • $14,069 — penalty dated 2025-01-07
  • $14,069 — penalty dated 2025-01-07
  • Medicare payment denial — starting 2025-12-17 for 5 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to BRIDGES HEALTH — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.6-2.6 vs chain
Health inspection 1 of 53.5-2.5 vs chain
Staffing 3 of 53.4-0.4 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 32 homes this chain runs (chain average 3.6★, per CMS)
1 of 5The Timbers Skilled Nursing and TherapyEdmond, OK 2 of 5Ambassador Manor Nursing CenterTulsa, OK 2 of 5Fairmont Skilled Nursing and TherapyOklahoma City, OK 2 of 5Grace Skilled Nursing and Therapy JenksJenks, OK 2 of 5Stillwater Creek Skilled Nursing And TherapyStillwater, OK 2 of 5The Grand At Bethany Skilled Nursing And TherapyBethany, OK 3 of 5Capitol Hill Skilled Nursing And TherapyOklahoma City, OK 3 of 5Claremore Skilled Nursing and TherapyClaremore, OK 3 of 5Glenwood Skilled Nursing And TherapyGlenpool, OK 3 of 5The Springs Skilled Nursing And TherapyMuskogee, OK 3 of 5The Wilshire Skilled Nursing And TherapyOklahoma City, OK 3 of 5Wildewood Skilled Nursing And TherapyOklahoma City, OK 4 of 5Bradford Village Healthcare CenterEdmond, OK 4 of 5Cottonwood Creek Skilled Nursing & TherapyChickasha, OK 4 of 5English Village Skilled Nursing And TherapyAltus, OK 4 of 5Heritage Skilled Nursing And TherapyTecumseh, OK 4 of 5Kingwood Skilled Nursing and TherapyOklahoma City, OK 4 of 5Magnolia Creek Skilled Nursing And TherapyAltus, OK 4 of 5Mid-Del Skilled Nursing And TherapyDel City, OK 4 of 5Sequoyah Pointe Skilled Nursing And TherapyTahlequah, OK 4 of 5St. Ann's Skilled Nursing And TherapyOklahoma City, OK 4 of 5The CommonsEnid, OK 4 of 5University Park Skilled Nursing And Therapy MemoryTahlequah, OK 4 of 5Woodward Skilled Nursing And TherapyWoodward, OK 5 of 5Grace Skilled And Nursing Therapy NormanNorman, OK 5 of 5Holiday Heights HealthcareNorman, OK 5 of 5Mangum Skilled Nursing And TherapyMangum, OK 5 of 5River Oaks Skilled Nursing And TherapyEl Reno, OK 5 of 5River Valley Skilled Nursing And TherapyClinton, OK 5 of 5Senior Village HealthcareBlanchard, OK 5 of 5The Regency Skilled Nursing And TherapyShawnee, OK 5 of 5Western Skilled Nursing And TherapyBuffalo, OK

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BRIDGES EMPLOYEE STOCK OWNERSHIP TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 12/31/2020
TAYLOR, LONDELLIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/05/2025
WOOD, JOSHUAIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 01/13/2025
COBLE, WILLIAMIndividualCORPORATE DIRECTORsince 01/01/2021
DEROIN, KRISTYIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 01/01/2021
AMITY CARE, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2021
LONG, DENNISIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2021
DIMOND, MICHAELIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/09/2025
FLP, L.L.C.OrganizationADP OF THE SNFsince 07/16/2025
DUNCAN, ROBERTIndividualADP OF THE SNFsince 12/31/2022
FINCH, COREYIndividualADP OF THE SNFsince 04/15/2025

CMS files one row per role, so the 16 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.3M
Net patient revenuemost recent cost report
-8.4%
Operating marginrevenue minus expenses
$1.3M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 14%Other / private 20%

This home reported $1.3M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$351per resident / day
operating cost
$10,671per month
≈ monthly operating cost
$324per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375106. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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