Haven Health Sky Harbor, LLC
1880 East Van Buren Street, Phoenix, AZ 85006 · For profit - Limited Liability company · 120 certified beds · (602) 253-4570 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 0.0% | 10.7% | 15.4% | check this* — see note marked star below the table |
| Long-stay residents who lose too much weight | 9.9% | 5.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.8% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.2% | 3.9% | 6.5% | better |
| Long-stay residents who were physically restrained | 5.9% | 0.3% | 0.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.4% | 2.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 0.0% | 12.8% | 16.1% | check this* — see note marked star below the table |
| Long-stay residents on antianxiety or hypnotic medication | 30.0% | 21.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 93.8% | 94.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.0% | 4.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 22.8% | 20.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 3.0% | 10.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 63.0% | 87.3% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 17.7% | 23.7% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 15.3% | 10.4% | 12.0% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 52 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 73.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 82 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.0%CMS range 42.6–68.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 6.8–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 73.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 68.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 65.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.5%CMS range 4.2–11.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.22 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 114.3 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.31 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.35 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.99 hrs/resident/day on weekends vs 4.44 on weekdays — 10% thinner on weekends. RN hours go from 0.49 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
36 citations, most serious first. The 10 most serious are shown; the remaining 26 are one tap away and print in full.
- Potential for harm · D2026-03-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, facility documentation, and review of facility policies and procedures, the facility failed to ensure adequate supervision to prevent elopement for one (#21) of three sampled residents. The deficient practice could result in avoidable accidents, injury, or harm to residents.Findings include:Resident #21 was admitted to the facility on [DATE], with diagnoses that included metabolic encephalopathy, type 2 diabetes mellitus, atelectasis, dysphagia (oropharyngeal phase), cognitive communication deficit, unspecified dementia with agitation, acute kidney failure, anemia, long-term use of insulin, abnormalities of gait and mobility, generalized muscle weakness, lack of coordination, and adjustment disorder.Review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed that Resident #21 had a Brief Interview for Mental Status (BIMS) score of 8, indicating moderate cognitive impairment. The MDS also revealed that Resident #21 exhibited wandering…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-13 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of the clinical record, staff interviews, and policies and procedures, the facility failed to ensure that residents were treated with dignity and respect during meal service for four out of six residents observed receiving dining assistance (Residents #10, #61, #72, and #107). The universe was 106, and the sample size was 22. This deficient practice could potentially affect all residents needing meal assistance by diminishing their sense of dignity and personhood.-Regarding Resident #10Resident #10 was admitted on [DATE], with the diagnosis that included chronic respiratory failure with hypoxia, tracheostomy status, quadriplegia, C1-C4 incomplete, hypertensive heart disease without heart failure, generalized anxiety disorder, major depressive disorder, recurrent adjustment disorder, unspecified, and schizoaffective disorder, bipolar type. A review of the care plan intervention initiated on February 21, 2024, revealed that Resident #10 had a focus on nutritional problems and functional self-care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-13 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of the clinical record, staff interviews, and a review of policies and procedures, the facility failed to maintain and make accessible complete medical records necessary to investigate the cases of 7 residents reviewed (Resident #137, #138, #139, #140, #141, #142, and #144). The universe was 106, and the sample size was 22. The deficient practice prevented a thorough investigation and posed a potential risk to the current quality and safety of resident care.-Regarding Resident #137Resident #137 was admitted on [DATE], with a diagnosis that included osteomyelitis, pressure ulcer of the right lower back, unspecified stage, and central cord syndrome at C4, subs. An admission Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) of 15, indicating that Resident #137's cognition had been intact. This MDS assessment also revealed that Resident #137 had a pressure ulcer present and was determined to be at risk for further pressure ulcer development. This MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, review of clinical record, and review of facility policy and procedure, the facility failed to ensure an allegation of abuse was reported to mandated entities within 2 hours for one resident (#100). The deficient practice could lead to a delay in the investigation of an allegation of abuse leading to continued harm of a resident.Findings include:Resident #100 was admitted to the facility August 30, 2025, with diagnoses that included malignant neoplasm of colon, difficulty in walking, and atrial fibrillation.An admission minimum data set (MDS) assessment dated [DATE], revealed Resident #100 had a Brief Interview for Mental Status (BIMS) score of 11, indicating moderate cognitive impairment.A physical therapy (PT) Daily Note dated September 10, 2025, revealed Resident #100's therapy session involved practice transferring from the wheelchair to the restroom as the resident needed to use the restroom.A Communication with Resident note dated September 10, 2025, at 1:27 P.M. revealed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, facility documentation and policy, the facility failed to ensure one resident (#145) received glaucoma medication according to admission orders. The deficient practice could lead to an increase in eye pressure, causing potentially worsening vision. Findings include:Resident # 145 was admitted to the facility on [DATE], with diagnoses that included secondary pulmonary hypertension, essential hypertension, and unspecified glaucoma. A review was conducted of the hospital History and Physical (H&P) report dated September 11, 2025, revealing the resident had a history of glaucoma with home medications that included brimonidine 0.1% ophthalmic solution and bimatoprost 0.01% ophthalmic solution. A review of the hospital discharge orders dated September 16, 2025, revealed the resident was to continue taking both bimatoprost 0.01% ophthalmic solution and brimonidine 0.1% ophthalmic solution. A physician order for brimonidine tartrate 0.1% solution, dated September 16, 2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-12 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff and resident interviews, facility documentation and policy reviews, the facility failed to implement their written abuse policies and procedure for two residents (#1, #2). The deficient practice could place resident at risk for further abuse.Findings include:-Regarding Resident #1:Resident #1 was admitted to the facility on [DATE] with a diagnosis that included bilateral primary osteoarthritis of knee, anxiety disorder, syncope and collapse, and Type 2 Diabetes Mellitus (DM).A review of orders revealed Resident had orders for occupational therapy, physical therapy and speech therapy to eval and treat as needed if indicated on orders.A review of Resident's care plan dated June 17, 2025 revealed Resident was at risk for functional self-care deficits and/or functional mobility limitations related to osteoarthritis of the Knee, history of falls, DM, and weakness.A review of admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-12 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews, facility documentation and policy review, the facility failed to ensure that an allegation of abuse for two resident (#1, #2) was reported to the State Agencies in a timely manner. The deficient practice could place residents at risk for further abuse.Findings include:-Regarding Resident #1:Resident #1 was admitted to the facility on [DATE] with a diagnosis that included bilateral primary osteoarthritis of knee, anxiety disorder, syncope and collapse, and Type 2 Diabetes Mellitus (DM).A review of orders revealed Resident had orders for occupational therapy, physical therapy and speech therapy to eval and treat as needed if indicated on orders.A review of Resident's care plan dated June 17, 2025 revealed Resident was at risk for functional self-care deficits and/or functional mobility limitations related to osteoarthritis of the Knee, history of falls, DM, and weakness.A review of admission Minimum Data Set (MDS) assessment dated [DATE] revealed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-12 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews, facility documentation and policy review, the facility failed to investigate an allegation of abuse in a timely manner for two residents (#1, #2). The deficient practice could place residents at risk for further abuse.Findings include:-Regarding Resident #1:Resident #1 was admitted to the facility on [DATE] with a diagnosis that included bilateral primary osteoarthritis of knee, anxiety disorder, syncope and collapse, and Type 2 Diabetes Mellitus (DM).A review of orders revealed Resident had orders for occupational therapy, physical therapy and speech therapy to eval and treat as needed if indicated on orders.A review of Resident's care plan dated June 17, 2025 revealed Resident was at risk for functional self-care deficits and/or functional mobility limitations related to osteoarthritis of the Knee, history of falls, DM, and weakness.A review of admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, staff interviews, and facility policy and procedure review, the facility failed to maintain accurate documentation surrounding the death of two residents (#2 and #6). The sample size was 3. The deficient practice can result in inadequate records being kept regarding the extent of a resident's death in the facility. Findings include: -Resident #2 was admitted to the facility on [DATE] with diagnoses that included malignant neoplasm of rectum, secondary and unspecified malignant neoplasm of inguinal and lower limb lymph nodes; other diseases of mediastinum, not elsewhere classified. An admission MDS (minimum data set) dated [DATE] revealed a BIMS (Brief Interview for Mental Status) score of 12, indicating that Resident #2 may need extra assistance with daily activities or tasks and may be experiencing cognitive decline. A review of a progress note dated [DATE] revealed that the resident expired around 12:10pm, and that the expiration was confirmed by two Licensed Practical Nurses (LPN) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-22 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and review of the facility policies, the facility failed to ensure that the care plan for one resident (#22) was updated according to the resident's preferences following a five-day investigation of a complaint. The deficient practice could result in suboptimal care planning to meet the resident's preferences. Findings include: Resident #22 was admitted to the facility on [DATE] with a diagnosis of unilateral primary osteoarthritis to the right hip, epilepsy, mood affective disorder, psychosis and adjustment disorder. Review of the Minimum Data Set (MDS) dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 12. Indicating that the resident has moderate cognitive impairment. Resident #22 reported on October 7, 2024 at 6:00 PM that when a Certified Nursing Assistant (CNA) came to her room to provide incontinence care, she was popped in the butt. Resident was not able to provide a date or time when the alleged incident occurred, but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · D2024-08-01 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interviews, review of facility documentation and policy, and the State Agency (SA) complaint tracking system, the facility failed to ensure a safe and appropriate transfer of one resident (#1). The deficient practice could result in residents not receiving appropriate care and services during the transition of care. Findings include: Resident #1 was admitted on [DATE] with diagnoses of cerebral palsy, chronic respiratory failure with hypoxia, polyneuropathy, dysphasia, and scabies. The care plan dated April 2, 2024 included that the resident was ventilator dependent related to respiratory failure. Interventions included to assess for signs/symptoms of hypoxia such as altered level of consciousness, irritability, listlessness and cyanosis; chest physio-therapy as ordered; keep head of bed elevated above 30 degrees; maintain spare trach at bedside; maintain ventilator settings as ordered; to monitor oxygen saturation while resident was on mechanical ventilatory support and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-06 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on documentation, staff interviews, and the facility policy and procedures, the facility failed to provide and ongoing program of activities designed to meet the interest and the physical, mental, and psychological well-being of two residents (#48 and #37). The deficient practice could result in a decline in physical and social skills. Findings include: Resident #48 was admitted to the facility on [DATE] with diagnoses that included blindness in right and left eye, deaf non-speaking, aphasia following cerebral infarction. The care plan dated September 7, 2023 revealed a communication problem related to a hearing deficit and impaired cognition include the goal that the resident will be able to make her basic needs known. Interventions included that the staff will anticipate and meet the needs of the resident, and staff will be conscious of the resident's position when in groups, activities, and the dining room to promote proper communication with others. and discuss with the resident/family concerns or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-06 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and the facility policy and procedures, the facility failed to ensure pain medications were administered as ordered for one resident (#68). The deficient practice could result in resident receiving unnecessary medication and overmedicated. Findings include: Resident #68 was admitted on [DATE] with diagnoses of acute respiratory failure, critical illness myopathy, and Type II Diabetes. The care plan dated August 14, 2023 revealed that the resident was at risk for pain. Interventions included to anticipate the resident's need for pain relief and respond as soon as possible to any complaint. A physician order dated November 2, 2023 included for Tramadol HCI (narcotic analgesic) oral tablet 50 mg give 25 mg enterally every 12 hours as needed for pain 6-10. The minimum data set (MDS) assessment dated [DATE] included a brief interview for mental status (BIMS) score of 14 indicating the resident had intact cognition. Review of the medication administration record (MAR)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and the facility policy and procedures, the facility failed to ensure that food items that were unsafe for resident consumption were discarded; and, the facility failed to ensure a clean and sanitary environment was maintained in the kitchen. The facility census was 98. The deficient practice could result in a potential for food borne illness and resident safety. Findings include: An initial tour of the kitchen was conducted with the dietary manager (staff #2809) on April 29, 2024 at 7:20 a.m. There was a 10-pound box of Romaine lettuce in an unsealed plastic bag in the walk-in refrigerator. There was also 10-pound box of snap peas that had white fuzzy growth on the snap peas. The dietary manager stated the bag was approximately one-third full; and, there was approximately two pounds of snap peas remaining in the box. The dietary manager stated that the lettuce leaves were wilted and some of the leaves were brown around the edges; and, the pea pods were no longer good because there was something growing on the pea pods. Further, the dietary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-06 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, review of facility documentation, and policy, the facility failed to ensure that the electronic health record for resident #48 was complete and accurately documented. The sample size was 20. The deficient practice could result in incomplete and/or inaccurate clinical records. Findings include: Resident #48 was admitted on [DATE] with diagnoses including aphasia, dysphagia, major depressive disorder-recurrent, schizophrenia, generalized anxiety disorder, deaf, and blindness-right eye. A review of the quarterly MDS (minimum data set) dated November 23, 2024 revealed a BIMS (brief interview of mental status) score of 99, suggesting severe cognitive impairment. A review of the plan of care (POC) response history, denoting the caregiver task of eating, for resident #48 on May 1, 2024 revealed that the resident had refused breakfast; however, the facility video revealed that staff #5901, had provided the meal tray and assisted with breakfast. The breakfast entry on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-06 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, and review of facility documentation and policies, the facility failed to ensure that the QAA (quality assessment and assurance) committee developed and implemented action plans on identified problem related to PRN (as needed) pain medication administration. Findings include: In an interview conducted on May 2, 2024 at 3:34 p.m., with the Director of Nursing (DON/staff #4558) and the [NAME] President of Clinical Operations (Staff #2908). Staff #4558 stated that pain medications prescribed on an as needed basis (PRN) need a pain scale and it is her expectation that nurses assess the pain level prior to administration and document the pain level. She also stated that there is a risk of over or under medicating a resident if the pain medication is administered outside to the pain scale. Staff #2908 stated that they have identified the administration of pain medication as a problem in the last couple of months, and it is being addressed through quality assurance and performance improvement (QAPI). An interview was conducted on May 6, 2024 at 11:24 a.m., with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, staff interviews, facility documentation, policy and procedure, the facility failed to ensure that one resident's (#48) communication deficit was appropriately care planned and implemented. The deficient practice could result in a plan of care that did not meet the resident's needs. Findings include: Resident # 48 was admitted on [DATE] with diagnoses which included blindness, deafness, dysphasia, anxiety disorder, aphasia, schizophrenia, and major depressive disorder. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed that the resident had highly impaired hearing and unclear speech. The MDS noted that the resident was rarely/never understood and rarely/never understands. Furthermore, the MDS indicated that the resident had severely impaired vision. The MDS assessment also noted that the resident was dependent for cares. Further review of the annual MDS dated [DATE] indicated that the resident's diagnoses included aphasia, Cerebrovascular Accident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, family and staff interviews, and facility policy and procedure, the facility failed to provide care and services related to communication for one resident (#48) assessed with communication/language deficit. The deficient practice could result in residents not maintaining their communication abilities. Findings include: Resident # 48 was admitted on [DATE] with diagnoses which included blindness, deafness, dysphasia, anxiety disorder, aphasia, schizophrenia, and major depressive disorder. A neurology note dated May 19, 2023 indicated that resident #48 is bed ridden and needs tactile sign language to communicate. The note revealed that the resident has a complex medical history. She was born deaf, and had been high functioning for many years. However, she developed [NAME] syndrome and retinal detachment and lost her vision in her 30's. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed that the resident had highly impaired hearing and unclear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and review of policy and procedure, the facility failed to ensure assistance with meals was provided to one resident (#48). The sample size was 20. The deficient practice could result in resident not receiving adequate nutrition. Findings include: Resident #48 was admitted on [DATE] with diagnoses of aphasia, dysphagia, major depressive disorder-recurrent, schizophrenia, generalized anxiety disorder, deaf, and blindness-right eye. The minimum data set (MDS) dated [DATE] included a staff assessment for mental status score of 3 indicating the resident had a severe cognitive impairment. The care plan dated September 7, 2023 included that the resident had communication problem related to hearing deficit and impaired cognition. Interventions included anticipating and meet resident needs; and to communicate regarding resident's capabilities and needs. The care plan further revealed that the resident was at risk for functional self-care deficits, required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interviews, and the facility policy and procedures, the facility failed to provide documentation of nursing and non-nursing staff working hours. The deficient practice could result in a lack of sufficient staffing and impact the residents' treatment and care. Findings included: Review of the daily staff posting dated July 30, 2023 revealed that one registered nurse (RN), four licensed practical nurses (LPNs), and eight certified nursing assistants (CNAs) were scheduled to work a 12-hour shift on the day shift. Review of the nursing and non-nursing schedule dated July 30, 2023 revealed that one RN, four LPNs, eight CNAs were scheduled to work 12 hours on the day shift, However, none of the staff signed in to indicate that they were present for the shift. Review of the daily staff posting dated July 30, 2023 revealed that three LPNs, and five CNAs were scheduled to work 12 hours on the night shift, and one CNA was scheduled to work eight hours during the night shift. Review of the nursing and non-nursing schedule dated July 30, 2023 revealed that three…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on documentation, staff interviews, and the facility policy and procedures, the facility failed to ensure that a registered nurse (RN) worked at least 8 consecutive hours per day. Findings included: Review of the daily staff posting dated December 31, 2023 did not reveal that a RN was scheduled to work on the day or night shift. Review of the nursing schedule dated December 31, 2023 did not reveal that a RN was scheduled to work the day or night shift. Review of the punch cards dated December 31, 2023 did not reveal that a RN worked during the day or night shift. The PBJ Staffing Data Report for the fourth quarter, October 1 through December 31, 2023 revealed that the facility had four or more days within the quarter with no RN hours. An interview was conducted on May 2, 2024 at 3:48 p.m. with the Staffing Coordinator (staff #7750), who stated that one RN is needed to work in the facility at least one 12-hour shift daily. An interview was conducted on May 2, 2024 at approximately 4:45 p.m. with Human Resources (staff # 9814), who stated that she starting inputting the staffing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and review of facility policy and procedure, the facility failed to ensure dental needs were met for one sampled resident (#14). The deficient practice could result in residents not receiving care and services for oral/dental conditions. Findings include: Resident # 14 was initially admitted to the facility on [DATE] with diagnoses that included multiple sclerosis, chronic obstructive pulmonary disease, aphagia, dysphagia, and general anxiety disorder. A physician order dated July 31, 2023 directed that resident may be seen by podiatrist, dentist, eye doctor, wound care consultant, psychiatrist, and audiologist of choice as needed. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] indicated that the resident has obvious or like cavity or broken natural teeth. A care plan regarding oral/dental health revised on December 5, 2023 indicated that the resident had potential for oral/dental health problems. Interventions included to coordinate for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and policy review the facility failed to ensure a resident's (#48) food was served warm and palatable. The sample size was 20. The deficient practice has the potential for residents to refuse meals and or potentially impact the resident's nutritional intake as well as weight. Findings include: Resident #48 was admitted on [DATE] with diagnoses of aphasia, dysphagia, major depressive disorder-recurrent, schizophrenia, generalized anxiety disorder, deaf, and blindness-right eye. The minimum data set (MDS) dated [DATE] included a staff assessment for mental status score of 3 indicating the resident had a severe cognitive impairment. The care plan dated September 7, 2023 revealed that the resident was at risk for functional self-care deficits, required assistance with meals, had a nutritional or potential nutritional problem requiring one on one assistance with dining. A review of facility's video recordings for the 2100 nurses' station was conducted on May 2, 2024 at 3:09 P.M. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0940 — failed to train staff — isolatedDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on documentation, staff interviews, and facility policies the facility failed to ensure that staff were trained in communication skills needed to communicate with one resident (#48). The deficient practice could result in staff not understanding the medical and care needs of the residents. Findings include: Resident # 48 was admitted on [DATE] with diagnoses which included blindness, deafness, dysphasia, anxiety disorder, aphasia, schizophrenia, and major depressive disorder. A neurology note dated May 19, 2023 indicated that resident #48 is bed ridden and needs tactile sign language to communicate. The note revealed that the resident has a complex medical history. She was born deaf, and had been high functioning for many years. However, she developed [NAME] syndrome and retinal detachment and lost her vision in her 30's. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed that the resident had highly impaired hearing and unclear speech. The MDS noted that the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-11 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and policy review, the facility failed to ensure that medications were administered as ordered by the physician for one resident (#400). The deficient practice could result in residents not receiving prescribed doses of medications. Findings include: Resident #400 was admitted on [DATE] with diagnoses of cerebral infarction, myalgia, hyperlipidemia, polyneuropathy, and gastro-esophageal reflux disease. A care plan initiated on April 1, 2024 revealed the resident had a history of stroke. Interventions included to give medications as ordered by the physician. Review of the discharge Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 14 indicating that the resident had intact cognition. The physician order dated March 28, 2024 revealed the following orders: - Atorvastatin (anticholesterol) calcium oral tablet, give 40 mg (milligram) by mouth one time a day for hyperlipidemia; and, - Gabapentin (anticonvulsant) oral capsule,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, facility documents, and resident records, the facility failed to ensure there was adequate oxygen for 6 residents. The sample size was 6. This deficiency could result in significant harm to the residents. Findings include: On 01/0120/24 at 900 PM respiratory therapy told security that the main oxygen supply was low. Security then told the Maintenance Director, (Staff #13), who directed them to switch oxygen supply to reserve tanks of oxygen. On 01/02/2024 at 4:00 AM, the respiratory staff noticed the reserve was low and switched oxygen supply from in wall to e-tanks (small 3-foot aluminum tanks with up to 3,000 psi-pounds per square inch- of compressed oxygen). At 5:40 AM, the Respiratory Therapy Director, (Staff #72) was notified of an emergent oxygen situation. At 6:10 AM, the Director of Nursing (DON/Staff #8), arrived on site and was then informed of the concerns with facility oxygen supply. The decision was made to start sending residents to hospitals due to emergent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-15 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY -Resident #44 was admitted to the facility on [DATE] with diagnoses that included intracranial injury with loss of consciousness, personal history of traumatic brain injury, restlessness and agitation, and anxiety disorder. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed the Brief Interview for Mental Status (BIMS) was not assessed, but the assessment indicated the resident was severely impaired for daily decision making. The order summary included an order dated October 10, 2022 for lorazepam (an antianxiety medication) 1 milligram (mg) tablet via Gastrostomy tube (G-tube) every 6 hours as needed for anxiety. This order did not include a stop date. Review of the Medication Administration Record (MAR) for October, November, and December 2022 revealed that the lorazapam was administered on two occasions on October 18 and one occasion on October 30 as well as on November 2, 6, and 30. Review of the clinical record revealed no evidence that the physician had reevaluated the need for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-15 · tag F0882 — patternDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility documentation, interviews, policy, and Centers for Disease Control (CDC) guidance, the facility failed to ensure the Infection Preventionist (IP) had completed infection control training. The deficient practice could lead to unqualified staff acting as the IP and improper infection prevention practices within the facility. Findings include: During an interview with the administrator (staff #41) on December 12, 2022 at 1:04 p.m., he stated that the facility was currently experiencing a COVID-19 outbreak due to staff testing positive. He said that the facility does have a staff member assigned to be the IP and that this person is Licensed Practical Nurse (LPN/staff #67). An interview was conducted with the IP (LPN/staff #67) on December 14, 2022 at 1:08 p.m. He stated the facility was utilizing him as the IP and had done so since October 10, 2022. He stated that he does not have infection control training, but he was totally responsible for infection control and prevention in the facility. During an interview with the administrator (staff #41) on December 15, 2022 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, interviews, and policy, the facility failed to ensure one resident's (#255) dignity was maintained by failing to ensure the resident's catheter bag was covered. The deficient practice could result in residents not being treated with respect and dignity. Findings include: Resident #255 was admitted to the facility on [DATE] with diagnoses that included acute respiratory failure with hypoxia, aphasia, and hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. Review of a nursing note dated December 1, 2022 revealed the resident was admitted to the facility with an indwelling catheter. An observation was conducted on December 12, 2022 at 1:45 p.m. The resident was observed with the indwelling urinary catheter full of urine. The drainage bag was on a mattress on the floor and it did not have a privacy bag. The tubing and the drainage bag was visible from the door to the resident's room. Review of the resident's care plan, initiated on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, interviews, policy and manufacturer guidelines, the facility failed to ensure medication orders met one resident's needs (#255) according to professional standards of care and the facility failed to ensure glucometers were disinfected properly. The deficient practice could result in unmet resident needs and improperly disinfected glucometers. Findings include: Regarding medication orders: -Resident #255 was admitted to the facility on [DATE] with diagnoses that included acute respiratory failure with hypoxia, aphasia, and hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. Review of the physician order summary dated December 14, 2022 included the following orders: -Nothing by mouth -Augmentin tablet 875-125 mg - give 1 tablet by mouth two times a day for pneumonia/leukocytosis for 7 days -Doxycycline tablet 100 mg - give 1 tablet by mouth two times a day for pneumonia/leukocytosis for 10 days Review of the Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and facility policy, the facility failed to provide timely continence care for one resident (#2). The deficient practice could affect residents' self-esteem and cause skin breakdown. Findings include: Resident #2 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included respiratory failure, Chronic Obstruction Pulmonary Disease (COPD), and unspecified dementia. Review of the resident's care plan revealed the following focus areas: -November 4, 2021 - Resident has potential for skin impairment related to impaired mobility and incontinence. Interventions for this plan included to apply barrier cream to buttocks after each incontinence episodes and/or with a.m. and p.m. care as ordered, and to identify and document potential causative factors and eliminate/resolve them when possible. -December 16, 2021 - Resident had an Activities of Daily Living (ADL) performance deficit related to activity intolerance, fatigue, impaired balance,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, interviews, and policy, the facility failed to provide respiratory care and treatment as ordered by the physician for one resident (#255). The deficient practice could result in unmet respiratory needs. Findings include: Resident #255 was admitted to the facility on [DATE] with diagnoses that included acute respiratory failure with hypoxia, pneumonitis due to inhalation of food and vomit, and cerebral infarction. Review of modification of admission MDS (Minimum Data Set) dated December 7, 2022 revealed BIMS was not conducted due to resident was rarely/never understood. The assessment included special treatment of oxygen therapy. Review of physician orders dated December 2, 2022 revealed an order for oxygen via nasal cannula with humidification. The order included the ability to titrate oxygen to keep oxygen saturation greater than 90 percent every shift. Review of Treatment Administration Record (TAR) for December 12, 13 and 14, 2022 revealed the order for oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-15 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, clinical record reviews, review of medlineplus.gov, and policy, the facility failed to ensure the medication error rate was not 5% or greater by failing to administer a medication as ordered for one of five sampled residents (#51) and by crushing a medication tablet that was not supposed to be crushed for one resident (#47). The medication error rate was 8%. The deficient practice could result in additional medication errors. Findings include: -Resident #51 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side and hypertension. Review of the physician order summary dated December 15, 2022 included an order to give an aspirin, enteric-coated tablet, delayed release, 81 milligrams (mg) by mouth one time a day. During an observation of medication administration on December 14, 2022 at 09:00 a.m. by Licensed Practical Nurse (LPN, #154), the nurse dispensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-15 · tag F0942 — isolatedEnsure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel file reviews, staff interviews, and policy, the facility failed to provide evidence that 3 of 10 sampled staff (#182, #176, and #45) were provided resident rights training. The deficient practice could result in residents not being afforded their rights. Findings include: -Review of the personnel file for staff #182, a Certified Occupational Therapy Assistant (COTA), revealed a hire date of October 1, 2019. Further review of the personnel file revealed no evidence that staff #182 had received training on resident rights. -Review of the personnel file for staff #176, a Physical Therapist (PT), revealed a hire date of April 7, 2021. Further review of the personnel file revealed no evidence that staff #176 had received training on resident rights. -Review of the personnel file for staff #45, a Respiratory Therapist (RT), revealed a hire date of April 30, 2020. Further review of the personnel file revealed no evidence that staff #45 had received training on resident rights. During an interview conducted on December 14, 2022 at 12:08 p.m. with human resources (staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-15 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel file reviews, interviews, and policy, the facility failed to provide evidence that 3 of 10 sampled staff (#182, #176, and #45) were provided training on abuse, neglect, exploitation, misappropriation of resident property, and dementia management. The deficient practice could result in staff not being educated to protect residents from abuse and to provide the appropriate services to residents with dementia. Findings include: -Review of the personnel file for staff #182, a Certified Occupational Therapy Assistant (COTA), revealed a hire date of October 1, 2019. Further review of the personnel file revealed no evidence that staff #182 had received training on abuse, neglect, exploitation, misappropriation of resident property, and dementia management. -Review of the personnel file for staff #176, a Physical Therapist (PT), revealed a hire date of April 7, 2021. Further review of the personnel file revealed no evidence that staff #176 had received training on abuse, neglect, exploitation, misappropriation of resident property, and dementia management. -Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-15 · tag F0945 — failed to train staff on abuse prevention — isolatedInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel file reviews, staff interviews, and policy, the facility failed to provide evidence that 3 of 10 sampled staff (#182, #176, and #45) were provided training on infection control. The deficient practice could result in the spread of infection. Findings include: -Review of the personnel file for staff #182, a Certified Occupational Therapy Assistant (COTA), revealed a hire date of October 1, 2019. Further review of the personnel file revealed no evidence that staff #182 had received training on infection control. -Review of the personnel file for staff #176, a Physical Therapist (PT), revealed a hire date of April 7, 2021. Further review of the personnel file revealed no evidence that staff #176 had received training on infection control. -Review of the personnel file for staff #45, a Respiratory Therapist (PT), revealed a hire date of April 30, 2020. Further review of the personnel file revealed no evidence that staff #45 had received training on infection control. During an interview conducted on December 14, 2022 at 12:08 p.m. with human resources (staff #132), he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to HAVEN HEALTH — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.7 | -0.7 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 1 of 5 | 2.3 | -1.3 vs chain |
| Quality measures | 5 of 5 | 4.7 | +0.3 vs chain |
The other 19 homes this chain runs (chain average 2.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SAMUELIAN, SPENCER | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/14/2025 |
| SEASTRAND, JASON | Individual | DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/01/2023 |
| HAVEN HEALTH PROPERTIES LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 8% | since 01/22/2025 |
| HEALTH GROUP MANAGEMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 8% | since 01/22/2025 |
| ESPINOSA, STEPHANIE | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/14/2024 |
| FRAGOSO, LINDSAY | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/01/2023 |
| BRADY, MITCHELL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/14/2025 |
| GREINER, RUSSELL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/16/2023 |
| KNIGHT, TASHAY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/14/2025 |
| NASSER, MOHAMMAD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/13/2025 |
| ROBERTSON, BRETT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/01/2023 |
| SAMUELIAN, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/01/2023 |
| SAMUELIAN, STEPHEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/01/2023 |
| WEST, CHRISTIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/01/2023 |
| HAVEN SKY HARBOR REAL ESTATE LLC | Organization | ADP OF THE SNF | — | since 01/22/2025 |
CMS files one row per role, so the 35 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $318K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AZ
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arizona Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 035290. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.