Haven Of Sedona
505 Jacks Canyon Road, Sedona, AZ 86351 · For profit - Corporation · 112 certified beds · (480) 935-4300 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.2% | 10.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.3% | 5.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.5% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 16.9% | 3.9% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.3% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 7.7% | 2.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 9.9% | 12.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 26.0% | 21.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 92.9% | 94.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.2% | 4.4% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 29.0% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 1.1% | 10.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.2% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 94.8% | 87.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.8% | 23.7% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.6% | 10.4% | 12.0% | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
63.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 175 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 91 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 46% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 63.9%CMS range 58.6–69.0 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.1%CMS range 5.5–11.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 69.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 56.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.5%CMS range 2.9–9.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.98 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 112 beds and averages 90.2 residents a day — about 81% occupied, or roughly 22 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.91 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.72 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.43 hrs/resident/day on weekends vs 3.11 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.49 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
50 citations, most serious first. The 10 most serious are shown; the remaining 40 are one tap away and print in full.
- Potential for harm · Dcited before2026-05-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, review of clinical record and policy review, the facility failed to protect the rights of 2 of 3 residents sampled (#1, #2) to be free from physical and verbal abuse between residents. The deficient practice could result in resident injury, psychological, or behavioral harm as well as continued resident to resident abuse.Findings include:Regarding Resident #1:Resident # 1 was admitted [DATE], with diagnoses that included sepsis due to E. Coli infection, pneumonia, urinary tract infection, and adult failure to thrive. The care plan initiated on August 1, 2025 revealed the resident had potential for mood problems related to medication side effects and depression. Interventions included administering medications as ordered and monitoring for side effects. A Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) of 15, indicating that the resident's cognition and memory are fully intact. The MDS assessment documented that Resident #1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-22 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, staff interviews, and facility policy, the facility failed to ensure that the Director of Nursing did not work as Charge nurse when facility census was more than 60 residents. The census was 87. This deficient practice could result in potential harm to residents due to insufficient staffing to adequately meet resident needs. Findings include: The Facility Assessment with completed date of March 21, 2022 included an intent to evaluate its resident population and identify resources needed to provide the necessary person-centered care and services the residents require. The number of residents the facility were licensed to provide care for was 112. Average daily census ranged 85-95 with 20-30+ being short term stays. Average admissions per month is 40-50 and average number of discharges per month is 35-45. Staffing plan included licensed nurses registered nurse (RN), licensed practical nurse (LPN providing direct care, full time Director of Nursing (DON), at least 1 RN per 24 hour period, up to 6 certified nurse assistants (CNAs) in the day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-22 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, and policy reviews, the facility failed to ensure maintenance, clean, safe and comfortable interior for 7 out of 7 rooms sampled. The census was 87. The deficient practice could result in resident rooms not having a safe, clean, and homelike environment.Findings include:During a walk-through of the 100-Hall conducted on January 19, 2026 at 2:18 p.m. the following was observed:room [ROOM NUMBER]: entryway flooring was uneven, broken, missing the transition strip, and appeared to be dirty with brownish/black grime with the crack embedded with dirt/debris. room [ROOM NUMBER]: entryway flooring was also uneven, broken with visible cracks, missing the transition strip, and appeared to be dirty with brownish/black grime.A follow-up walk-through of the 100-Hall was conducted on April 20, 2026 at 8:31 12:44 p.m. The following was observed:room [ROOM NUMBER]: entryway flooring was still uneven, broken, missing the transition strip, and appeared to be dirty with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-22 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interviews, and the review of facility process and policy, the facility failed to ensure that a copy of the transfer/discharge notification was sent to the ombudsman for five of five sampled residents (#12, #100, #102, #8, and #107) for discharge. The census was 87. The deficient practice could leave residents without protection against inappropriate transfers or discharges and without access to an advocate to explain their rights and options. Findings include: -Resident #107 was admitted to the facility on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, systolic (congestive) heart failure, muscle, and abnormalities of gait and mobility. An internal medicine progress note dated [DATE], revealed that Resident #107 was seen and examined by the physician and would be transferring to another skilled nursing facility at the family's request. No barriers to discharge were noted by the provider. A health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-22 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff and resident interview, and review of the clinical record and facility policy, the facility failed to ensure that medications were administered with a physician order for one (Resident #4); and, and failed to ensure the accurate dispensing and administration of medications for one resident (#72) of 25 sampled residents for medications. The universe was 87. The deficient practice could result in residents needs not met and inaccurate and unsafe provision of medications. Findings include:-Resident #4 was admitted on [DATE], with diagnoses that included unspecified dementia, adult failure to thrive, and cognitive communication deficit. An interview was conducted with Resident #4 on April 19, 2026 at 10:09AM. Resident #4 stated that she wanted to receive her eye drops more often. An observation was conducted on April 21, 2026, at 10:22 a.m. The registered nurse (RN/Staff #61 was at of the medication storage cart; and, removed a box of eye drops labeled with the name of Resident #4 in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-22 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, and review of facility policy, the facility failed to ensure sanitary conditions were maintained in the kitchen by requiring dietary staff to utilize appropriate hair restraints, including beard coverings, during food preparation. The deficient practice had the risk of physical contamination of food served to residents. The census was 87, and the sample was 85 residents. Findings include:During the initial kitchen tour conducted on April 19, 2026, at 9:50 a.m., two dietary staff (Cook/Staff #203 and Dietary Aid/Staff #42) were observed in the kitchen actively preparing lunch for residents. Both staff were observed wearing hair restraints on the top of their heads. However, Staff #203, had a full beard with long hair covering the sides of his face, chin and upper lip. Staff #203 was observed preparing food without wearing a beard restraint.This observation indicated a failure to follow sanitary food handling practices, as exposed facial hair was not contained during active food preparation. Further kitchen observations were completed on April…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-22 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, facility documentation and policy and procedures, the facility failed to maintain infection prevention and control pertaining to sanitizing medical equipment for five out of five sampled residents (#1, #82, #24 #35 & #23). The census was 87. The deficient practice could result in transmission of disease and infection to residents. Findings include:During an observation of physical therapy services for resident #1 provided by staff #336 (Certified Occupational Therapy Assistant) conducted on April 20, 2026 at 10:17 a.m., the following was observed:Staff #336 pace a blood pressure (BP) cuff on resident #1's arm. The BP cuff was not disinfected/sanitized prior to placing it on the resident's arm or after the resident's use.The same un-sanitized BP cuff was passed on to staff #340 (Director of Rehab). Staff #340 then placed the BP cuff on resident #82's arm to take the resident's blood pressure. The BP cuff was not disinfected/sanitized prior to placing it on the resident's arm or after the resident's use.The same un-sanitized BP cuff was then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-22 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, clinical record review, and facility policy review, the facility failed to ensure that care and services were provided in accordance with accepted standards of quality by failing to provide appropriate staff supervision during medication administration for one (#4) of 25 sampled residents. The facility census was 87 residents. The deficient practice resulted in unsupervised staff administering medication to the resident without a physician's order.Findings include:-Resident #4 was admitted on [DATE], with diagnoses that included unspecified dementia, adult failure to thrive, and cognitive communication deficit.A physician order dated December 18, 2022 included for Artificial Tears Solution 1%. The documentation included that this order was discontinued on March 10, 2023.The progress notes from January 22 through April 16, 2026 revealed no evidence of an order for the eye drops and there were no documentation that any eye drops were administered to the resident.Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-22 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews and facility policies and procedures, the facility failed to ensure was ADL (activities of daily living) care such as toileting hygiene was provided for 1 of 2 residents (#55) sampled for ADLs. The census was 87. The deficient practice could result in residents' hygiene needs not being met.Findings include:Resident #55 was admitted on [DATE] with diagnoses of hemiplegia and hemiparesis following cerebral infarction affecting his left, non-dominant side, schizophrenia, and major depressive disorder. A care plan initiated on October 15, 2025 revealed that the resident was at risk for functional self-care deficits and/or functional mobility limitations. Interventions indicated that the resident required assistance with toileting hygiene; required assistance to washing/rinsing/drying himself for shower/bathing; indicated to provide a bath/shower per scheduled preference as necessary.The admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews and facility policy review the facility failed to ensure supervision was provided to one of 2 sampled resident (#93) for smoking, who was care planned to need supervision while smoking. The deficient practice could result resident needing supervision may not be able to manage their smoking in a way that minimizes harm. Findings include:Resident #93 was admitted on [DATE] with diagnoses of Parkinson's disease without dyskinesia, epilepsy, hereditary and idiopathic neuropathy, wedge compression fracture of T3 vertebrae, bipolar disorder and need to assistance with personal care. The admission note dated March 13, 2026 revealed that the resident was alert with no LOC (loss of consciousness) noted, was oriented to person, place , time and situation, required substantial/maximal assistance with chair/bed-to-chair transfer, and, had frequent pain and had limited participation in rehabilitation therapy sessions and day-to-day activities because of pain in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 40 citations
- Potential for harm · D2026-04-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, interviews and facility polity, the facility failed to ensure staff changed oxygen tubing as ordered by the physician for 1 of 1 sampled resident (#2) for respiratory care. This deficient practice could lead to contaminated tubing and increase the risk of respiratory infections.Resident #2 was admitted on [DATE] with diagnoses of quadriplegia, COPD (chronic obstructive pulmonary disease), chronic respiratory failure with hypoxia and dependence on supplemental oxygen. A health status note dated March 25, 2026 included that the resident was alert and oriented x 4, answered all questions appropriately and had a caregiver at bedside upon admission. The baseline care plan dated March 25, 2026 included the resident was on oxygen therapy related to COPD. Intervention included oxygen per physician order. The baseline care plan did not include interventions related to oxygen use care such as tubing changes. The physician order dated March 25, 2026 revealed orders for oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-22 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility policy review, the facility failed to ensure pre and post dialysis assessment was completed for 1 of 1 sampled resident (#3) for dialysis. The deficient practice could result in resident not consistently monitored after returning from receiving offsite dialysis. Findings include:Resident #3 was admitted on [DATE] with diagnoses of hypertensive CHD (chronic kidney disease) and ESRD (end-stage renal disease). The admission evaluation dated March 30, 2026 included that the resident was alert and oriented x 4 and was on EBP (enhanced barrier precautions) for dialysis catheter/port and chronic wounds. The physician order dated March 30, 2026 included for dialysis site care per facility protocol, to observe dialysis access site for signs/symptoms of infection every shift, and dialysis days of Monday-Wednesday-Friday at 5:45 a.m. The care plan dated March 30, 2026 revealed Resident #3 required hemodialysis related to ESRD. Interventions included to obtain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-22 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, and review of the clinical record and facility policy, the facility failed to ensure consulting pharmacy services identified and reported medication irregularities for one of 5 sampled residents (#72) for medications. The census was 87. The deficient practice could result in inaccurate administration of prescribed medications, incomplete documentation, and potential adverse medication reactions including toxicity, skin irritation, and drowsiness. Findings include: -Resident #72 was admitted on [DATE] with diagnoses of hip and spinal fractures, Dementia, Major Depressive Disorder, Chronic Obstructive Pulmonary Disease, and insomnia. A physician order dated March 13, 2026 included for Lidocaine (topical analgesic) External Patch 4% apply to affected areas topically one time a day for pain and remove per schedule. This order had a discontinued date of March 14, 2026. The progress notes dated March 16, 2026 revealed Lidocaine external patch 4% was administered to the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-22 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure proper control and accountability of medications, as evidenced by an unidentified medication left unattended on the floor for approximately 36 minutes, accessible to staff and residents, and not promptly addressed by multiple staff passing by. Additionally, the facility could not account for the origin of the medication. Census was 87.Findings include:Observation: On 04/20/2026 beginning at 9:58 AM, a small white pill was observed on the floor in the 100 hall, in front of room [ROOM NUMBER]. At 9:59 AM, a nurse walked past the pill without identifying or removing it. At 10:00 AM, the resource nurse was seated at the nurses' station; two CNAs walked past the pill, and three residents in wheelchairs passed by it. At 10:04 AM, another nurse and an additional resource staff member walked past the pill without intervention. Two additional residents and CNAs also passed the pill. At 10:09 AM, an RN and the facility chef walked past the pill; an RN was observed standing at the medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews and and review of facility policies and procedures, the facility failed to ensure the care plan reflected accurate documentation of the current assessment information for one (#6) of 25 sampled residents for care plan reviews. The census was 87. The deficient practice could result in staff relying on inaccurate or conflicting information, potentially impacting the resident's safety and/or level of independence.Findings include:Resident #6 was admitted to the facility on [DATE], with diagnoses including unilateral primary osteoarthritis (left knee), anxiety disorder, need for assistance with personal care, muscle weakness, post-traumatic stress disorder, history of falls on the same level, depression, and insomnia.A Nursing Smoking Evaluation dated February 3, 2026 included Resident #6 had no impairments and was assessed as able to smoke independently.Review of the care plan revealed a smoking focus initiated on February 3, 2026, indicating that Resident #6 wished to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-22 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff and resident interviews, and review of the clinical record and facility policy, the facility failed to ensure that vaccinations were administered in accordance with professional standards for one of five sampled residents (#87). The universe was 87. The deficient practice could result in the acquisition, transmission, or complications from influenza or pneumococcal disease.Findings include:-Resident #87 was admitted on [DATE], with diagnoses that included primary adrenocortical insufficiency, ulcerative colitis, immunodeficiency due to drugs, and adult failure to thrive.The immunization record of the resident revealed that the resident was pending immunization for the influenza vaccine and pneumococcal vaccine. The informed consent for influenza and pneumococcal vaccinations, dated January 13, 2026, revealed that the resident consented to receive both the influenza and pneumococcal vaccinations. Further review revealed that the influenza informed consent documented that the vaccination is to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-19 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure that one resident (#11) was given an advance notice prior to a roommate change. The deficient practice could result in resident's preference to choose her roommate was not considered. -Resident #41 was admitted on [DATE] with diagnoses of metabolic encephalopathy, dementia and need for assistance with personal care.The NP (nurse practitioner note dated July 24, 2025 included that the resident had a BIMS score of 12 which was consistent with moderate cognitive impairment.The room/roommate change notice signed by resident #41 and social services and dated August 11, 2025 revealed that resident #41 was provided the notice that she was moving to the room of resident #11 and this change was effective August 12, 2025.The census list report revealed that resident #41 had room change on August 12, 2025. -Resident #11 was admitted to the facility on [DATE] with diagnoses that included chronic inflammatory demyelinating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-19 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, facility documentation and policy review and the State Agency complaint tracking system, the facility failed to follow their abuse reporting policy following an allegation of abuse for one resident (#11). The deficient practice could result in continued abuse and neglect to residents. Findings include: Resident #11 was admitted to the facility on [DATE] with diagnoses that included chronic inflammatory demyelinating polyneuritis, calcific tendinitis of the right thigh, adjustment disorder, hypotension, reduced mobility, muscle weakness, need for assistance with personal care, and polyneuropathy.The care plan dated February 3, 2025 included that resident #11 had functional self-care deficits and/or functional mobility limitations related to malnutrition, pain and weakness and required assistance. The care plan revised on February 14, 2025 revealed that the resident had behavior problem related to recent admission, refusal of care and was verbally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and facility documentation and policy review, the facility failed to ensure that an allegation of abuse for one resident (#11) was reported to the State Agency (SA) within the required timeframe. The deficient practice could result in resident not protected from continued abuse. Findings include: Resident #11 was admitted to the facility on [DATE] with diagnoses that included chronic inflammatory demyelinating polyneuritis, calcific tendinitis of the right thigh, adjustment disorder, hypotension, reduced mobility, muscle weakness, need for assistance with personal care, and polyneuropathy.The care plan dated February 3, 2025 included that resident #11 had functional self-care deficits and/or functional mobility limitations related to malnutrition, pain and weakness and required assistance. The care plan revised on February 14, 2025 revealed that the resident had behavior problem related to recent admission, refusal of care and was verbally abusive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-05 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, staff interviews, and policy review, the facility failed to ensure an allegation of abuse for one resident (#5) was thoroughly investigated. The deficient practice could result in the appropriate State Agencies not being notified and allegations of abuse not being thoroughly investigated. Findings include:Findings include:Resident # 5 was admitted to the facility on [DATE], with diagnoses of polyneuritis, protein-calorie malnutrition, adjustment disorder, and insomnia. A comprehensive care plan dated February 7, 2025, revealed that Resident # 5 had behavioral problems due to recent admission including, refusal of care and being verbally abusive to staff. Interventions included all personal care and interactions done in pairs. Review of the Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 15 which indicates Resident # 5 is cognitively intact. Review of an email dated July 29, 2025, from Resident # 5 sent to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure an allegation of resident (#5) abuse was reported to all applicable state agencies.Based on clinical record review, facility documentation, staff interviews, and policy review, the facility failed to ensure an allegation of resident (#5) abuse was reported to all applicable state agencies. The deficient practice could result in further allegations of abuse not being reported and investigated by the appropriate state agencies. Findings include: Resident # 5 was admitted to the facility on [DATE], with diagnoses of polyneuritis, protein-calorie malnutrition, adjustment disorder, and insomnia. A comprehensive care plan dated February 7, 2025, revealed that Resident # 5 had behavioral problems due to recent admission including, refusal of care and being verbally abusive to staff. Interventions included all personal care and interactions done in pairs. Review of the Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 15 which indicates…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-05 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure an allegation of resident (#5) abuse was investigated. Based on clinical record review, facility documentation, staff interviews, and policy review, the facility failed to ensure an allegation of resident (#5) abuse was investigated. The deficient practice could result in residents being abused. Findings include:Resident # 5 was admitted to the facility on [DATE], with diagnoses of polyneuritis, protein-calorie malnutrition, adjustment disorder, and insomnia.A comprehensive care plan dated February 7, 2025, revealed that Resident # 5 had behavioral problems due to recent admission including, refusal of care and being verbally abusive to staff. Interventions included all personal care and interactions done in pairs. Review of the Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 15 which indicates Resident # 5 is cognitively intact.Review of an email dated July 29, 2025, from Resident # 5 sent to Executive Director (ED/Staff # 3) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of records, and review of facility policy and procedure, the facility failed to ensure a resident (#10) was not abused by another resident (#15). The deficient practice could lead to psychosocial or physical harm of a resident. -Regarding Resident #10 (alleged victim): Resident #10 was admitted to the facility June 5, 2025, with diagnoses that included alcoholic cirrhosis of liver, hepatic encephalopathy, type 2 diabetes mellitus, portal hypertension, acidosis, hypertension, unspecified head injury, and alcohol dependence. An admission minimum data set (MDS) assessment was still in progress. An Alert Note dated June 15, 2025, revealed a therapist came to the nurse after Resident #10 reported another resident hit her while having lunch in the bistro area on the rehab unit. This writer separated both residents, and ensured everyone was safe. Resident #10 reported being hit in the arm, and having a fork and knife thrown at her, and reports being okay. The nurse observed the area of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of records, and review of facility policy and procedure, the facility failed to ensure the medical record was accurate and complete for one resident (#2). The deficient practice could lead to care team members not being aware of a resident's status and lead to a delay in care or missed treatment. Findings Include: Resident #2 was admitted to the facility on [DATE], with diagnoses that included unspecified dementia, pulmonary fibrosis, type 2 diabetes mellitus, insomnia, anxiety disorder, and depression. An admission minimum data set (MDS) assessment dated [DATE], revealed the resident had a brief interview for mental status (BIMS) score of 8, indicating moderate cognitive impairment. A physician order dated February 21, 2025, indicated to complete a skin check weekly. A Weekly Skin Check and Wound assessment dated [DATE], revealed the resident had no new or ongoing skin impairments. An Alert Charting note dated April 27, 2025, revealed at around 2:15 PM, Resident #2 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-09 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interviews, facility documentation and policy review, the facility failed to ensure ensure staffing information submitted was accurate. The deficient practice could result in residents receiving inadequate care due to potential lack of staffing. Findings include: The PBJ (Payroll-Based Journal) Staffing Data Report revealed that the facility consistently triggered for excessively low weekend staffing for all four quarters in 2024 and, the 1st quarter of 2025. Per the report, submitted weekedng staffing data was excessively low. The facility assessment reviewed on February 4, 2025 revealed that the facility was licensed to provide care for 112 residents, had an average daily census of 60-75 with 20-30+ of this census being short term stays, and, had an average number of admission and discharges of 25-35 per month Staffing plan included the following: -full time Director of Nursing (DON); -At least 1 registered nurse (RN) per 24 hour period; -Up to 6 certified nursing assistant (CNAs) for the AM shift (6:00 a.m. to 2:00 p.m.); -Up to 6 CNAs for evening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-09 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of resident council minutes, resident and staff interviews, and policy and procedures, the facility was unable to demonstrate their response and rationale to grievances and recommendations voiced during resident council meetings. The facility census was 82. The deficient practice could result in residents' concerns, views, grievances or recommendations not being considered or acted upon by facility staff. Findings include: During a resident council interview conducted on April 8, 2025, residents stated that the facility does not act promptly upon grievances and does not consistently provide rationale or explanation if no response if given. The resident council indicated that the Administrator/Executive Director (staff #176) sometimes do not get to their grievances for two months. One of the trending issues still unresolved is the long call light wait times. Review of the resident council meeting minutes dated November 10, 2024, December 29, 2024, and February 23, 2025 revealed that there were grievances reported during the meeting. However, it did not identify what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-09 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interview, facility documentation and policy review, the facility failed to protect the rights of five residents (#132, #23, #283, #187 and #483) to be free from physical abuse by another resident. The deficient practice could result in further resident abuse. Findings include: Regarding residents #132 and #12: -Resident #132 was admitted on [DATE] with diagnoses of vascular dementia, cerebral infarction, stage 3 CKD (chronic kidney disease) and antiphospholipid syndrome. The care plan with revision date of January 16, 2013 included that resident had impaired cognitive function and behavior problem of cursing at other residents and staff related to dementia, history of CVA (cerebrovascular accident) and TIA (transient ischemic attack) and recent BIMS ((Brief Interview for Mental Status) score. Interventions included to administer meds as ordered; monitor/document /report to physician any changes in cognitive function, specifically changes in: decision making…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-09 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy and procedure, the facility failed to ensure that 2 residents (#29 and #37) out of 18 sampled, that were newly admitted , had a level I pre-screening to determine if the residents may have had an MI (mental illness) or ID (intellectual disability). The deficient practice could result in residents not receiving the necessary specialized services required. Findings include: Resident #29 was admitted on [DATE] with diagnosis including autistic disorder, depression, schizoaffective disorder, and bipolar disorder. A review of the 5-day MDS (minimum data set) dated March 20, 2025 revealed a BIMS (brief interview of mental status) score of 15, indicating that the resident was cognitively intact. The MDS revealed a mood severity score of 01, indicating minimal impact. There were no noted potential indicators of psychosis or behaviors. The MDS further revealed that the resident was on antidepressants and anticonvulsant medications. A review of the care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-09 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, observations, and policy review, the facility failed to ensure that two residents (#190 and #79) received treatment and care in accordance with professional standards of practice by failing to follow physician's orders for resident care. Findings include: Related to resident #190- Resident #190 was admitted to the facility on [DATE] with diagnosis that included aphasia, acute osteomyelitis of the right ankle and foot, type 2 diabetes, history of strokes, and cognitive communication deficit. Resident #190 was admitted to the facility from the hospital after an Open Reduction and Internal Fixation (ORIF) of the right ankle fracture and with discharge orders which included to follow up with orthopedic surgery for the broken right foot and broken wrist. Page 11 of the hospital documents indicated the follow-up was to take place 1 week following discharge and (to) maintain (the) wound VAC until then. The same document also indicated that an orthopedic appointment was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, staff and resident interviews and review of policies and procedures, the facility failed to ensure that one resident (resident #21) was assessed for self administration for medications. The deficient practice could result in an adverse event for the resident. -Regarding Resident #21 Resident #21 was admitted on [DATE] with diagnosis including heart disease, atrial fibrillation, nonrheumatic mitral valve insufficiency, presence of a prosthetic heart valve, symptomatic epilepsy and epileptic syndromes with complex partial seizures, malignant neoplasm of the brain, repeated falls, insomnia, osteoporosis, anxiety disorder, and depression. A review of the quarterly MDS (minimum data set) dated November 26, 2024 revealed a BIMS (brief interview of mental status) score of 15, indicating that the resident was cognitively intact. A review of the physician orders revealed no evidence of an order to self-administer medications or orders for Pepto Bismol, Aspercream,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-09 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, facility documentation and policy review, the facility failed to ensure there was sufficient staff to meet the needs of the residents. The deficient practice could result in residents not receiving appropriate care and treatment that they need. Findings include: The PBJ (Payroll-Based Journal) Staffing Data Report revealed that the facility consistently triggered for excessively low weekend staffing for all four quarters in 2024 and, the 1st quarter of 2025. Per the report, submitted weekedng staffing data was excessively low. The facility assessment reviewed on February 4, 2025 revealed that the facility was licensed to provide care for 112 residents, had an average daily census of 60-75 with 20-30+ of this census being short term stays, and, had an average number of admission and discharges of 25-35 per month Staffing plan included the following: -full time Director of Nursing (DON); -At least 1 registered nurse (RN) per 24 hour period; -Up to 6 certified nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of the clinical record, and review of facility policy and procedure, the facility failed to ensure one resident (#52) was treated with dignity regarding privacy of a foley catheter bag. The deficient practice could lead to a resident having psychosocial harm from lack of dignity. -Findings include: Resident #52 was admitted to the facility on [DATE], with diagnoses that included acute respiratory failure with hypoxia, pneumonia, encephalopathy, post-traumatic stress disorder, schizophrenia, depression, and anxiety. An admission MDS (minimum data set) assessment, dated March 24, 2025, revealed the resident had a brief interview for mental status (BIMS) assessment code of 99, indicating the resident was unable to complete the interview. A physician order dated March 19, 2025, indicated for a foley catheter size, and to change foley catheter as needed for leaking, soiling, blockage, or as ordered by physician. A progress note dated April 7, 2025 revealed the resident had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-09 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interviews, review of facility documentation and policy, and the State Agency (SA) complaint tracking system, the facility failed to ensure a safe and appropriate transfer of one resident (#182). The deficient practice could result in residents not receiving appropriate care and services during the transition of care. Findings include: Resident #182 was readmitted to the facility on [DATE] with a diagnosis of Chronic Obstructive Pulmonary Disease (COPD) with acute exacerbation, Type 2 Diabetes Mellitus, Chronic Respiratory Failure with Hypoxia, anxiety disorder and severe protein-calorie malnutrition. Review of the admission Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 12.0 indicating moderately impaired and resident requires continuous oxygen therapy treatment. Review of orders revealed an order for oxygen at zero to five liters per minute as needed to keep oxygen saturation above eighty-nine percent. Review of care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and the Resident Assessment Instrument (RAI) manual, the facility failed to ensure a discharge Minimum Data Set (MDS) assessment was accurate for one resident (#80). The deficient practice could result in incorrect discharge tracking information and data that is not accurate for quality monitoring. Findings include: Resident #80 was admitted on [DATE] with diagnoses that included cellulitis in the left lower extremity, endocarditis and acute and chronic respiratory failure. A social service note dated March 5, 2025 revealed that the resident's PICC (peripherally inserted central catheter) line was removed so the resident could return home. The resident declined a referral for home health. A health status note dated March 5, 2025 revealed that the resident was discharged in a private vehicle with a friend. The note further revealed that the resident verbalized understanding of all discharge instructions. The Discharge summary dated [DATE] revealed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, staff interviews and review of facility policy and procedure, the facility failed to ensure that a Pre- admission Screening and Resident Review (PASRR) Level 2 referral was completed for one resident (#28). The sample size was 18. The deficient practice could lead to residents not receiving needed care and services. Findings include: Resident #28 was admitted on [DATE] with diagnosis including major depressive disorder, single episode, anxiety disorder, bipolar disorder, type 1 diabetes, and schizoaffective disorder. A review of the quarterly MDS (minimum data set) dated December 26, 2024 revealed no noted BIMS (brief interview of mental status) score. The MDS revealed no noted potential indicators of psychosis and no noted behaviors. The MDs revealed diagnosis including anxiety disorder, depression, bipolar disorder and schizophrenia. A review of the care plan revealed focus areas to include anti-psychotic medication use for schizoaffective disorder. The care plan revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, resident and staff interviews, facility documentation and policy and procedures, the facility failed to ensure showers were provided for one resident (#36). Findings include: Resident was admitted on [DATE] with diagnoses of bipolar disorder, hemiplegia, and hemiparesis following nontraumatic intracerebral hemorrhage affecting left non-dominant side. Review of the resident's care plan report did not reveal any concern regarding personal hygiene or rejection of care. An admission Minimum Data Set (MDS) assessment dated [DATE] revealed that the resident was unable to complete the Brief Interview for Mental Status (BIMS) evaluation. The MDS assessment indicated that the resident did not exhibit rejection of care behavior during the assessment period. The assessment also revealed that the resident required substantial/maximal assistance for shower/bathing activities. A progress note dated February 28, 2025 documented that resident requested a shower. However, due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, staff and resident interviews and review of policies and procedures, the facility failed to ensure physician orders, for hydration, were followed for resident #383. The deficient practice could result in fluid overload, electrolyte imbalance and a detrimental impact on kidney function. Findings include: Resident #383 was admitted on [DATE] with diagnosis including unspecified dementia, psychotic disturbance, anxiety, essential hypertension, constipation, chronic kidney disease, cognitive communication deficit, reduced mobility and need for assistance with personal care. A review of the admission MDS (minimum data set) dated December 21, 2022 revealed a BIMS (brief interview of mental status) score of indicating moderate cognitive impairment. A review of the care plan revealed that the resident is to be assisted with meals as needed and to anticipate needs. It further revealed that the resident's PO (per os-referring to oral intake) intake is to be monitored and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-09 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation and policy review, the facility failed to ensure pain medications were administered following the physician-ordered parameter of two residents (#3 and #133). The deficient practice could result in residents' pain not adequately managed. Findings include: -Resident #3 was admitted on [DATE] with diagnoses of quadriplegia, chronic pain syndrome, constipation and opioid dependence. The care plan dated December 24, 2022 revealed that the resident had or was at risk for pain related to stage 4 pressure area. Interventions included to anticipate the resident's need for pain relief, respond as soon as possible to any complaint of pain and opioid analgesic to treat pain per physician orders. The physician order dated December 24, 2022 included for pain evaluation using pain scale of 0-10 every shift. The care plan dated December 28, 2022 included that the resident had pain and takes opioid/non-opioid and/or analgesic related to general discomfort.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-09 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to assist one resident (#40) in obtaining routine dental services. The deficient practice could result in the delay of dental services. Findings include: Resident #40 was admitted to the facility on [DATE] with diagnosis of hemiplegia and hemiparesis following a cerebral infarction affecting right dominant side, Type 2 Diabetes Mellitus, major depressive disorder, anxiety disorder, and mild protein-calorie malnutrition. Review of comprehensive care plan dated December 5, 2023 revealed resident is at risk for oral/dental health problems related to cerebrovascular accident (CVA) with right side weakness. The interventions include consult with dietician and change if chewing/swallowing problems are noted, coordinate arrangements for dental care, transportation as needed as ordered and observe, monitor, document, report to medical doctor as needed signs and symptoms of oral, dental problems needing attention such as pain (gums, toothache,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-09 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, facility documentation and policy review, the facility failed to educate and offer an influenza vaccine that the resident was eligible to receive in accordance with the current Centers for Disease Control and Prevention (CDC) guidelines for one resident (#42) out of 5 reviewed for immunizations. The deficient practice posed the risk of the resident contracting influenza and its associated complications. Findings include: Resident #42 was admitted on [DATE] with diagnosis including Alzheimer's Disease with late onset, unspecified dementia, encephalopathy, Parkinson's disease, hypertension and reduced mobility. A review of the MDS (minimum data set) dated January 16, 2025 revealed a BIMS (brief interview of mental status) score of 13, suggesting that the resident was cognitively intact. A review of the electronic health record revealed no evidence that the resident received an influenza immunization, nor did the record reveal evidence that the resident received influenza education or signed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-23 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and review of policies, the facility failed to ensure one resident (#4), was free from significant medication errors, related to the resident receiving the wrong dosage of Parkinson's disease medication. The deficient practice could result in complications and adverse medication side effects. Findings include: Resident #500 was admitted to the facility for respite care on June 18, 2024 with diagnoses that included Parkinson's disease, anxiety disorder, and depression. Review of the order summary revealed a prescription for Carbidopa-Levodopa tablet 25-100MG (milligrams) with an order date of June 17, 2024 which indicated to give 1 tablet by mouth four times a day for Parkinson's Disease. Additionally, the Hospice Admitting Orders dated June 17, 2024 indicated an order for Carbidopa-Levodopa 25-100mg QID (four times a day) for Parkinson's disease. A care plan identifying that the resident is on hospice, initiated June 18, 2024 included an intervention that directed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based off of clinical record review, staff interviews, observation of current practice, and review of the facility's policies, the facility failed to ensure residents #3, #4, and #5, were free from abuse from other residents. The deficient practice could result in residents experiencing emotional and mental trauma from the abuse. Related to resident #5 Resident #5 was admitted to the facility on [DATE] with diagnoses that included Dementia, a history of strokes, and stage 3 Kidney disease. A review of a Quarterly MDS, dated [DATE] revealed resident #5 had a BIMS assessment completed. Resident #5 scored a 08 which indicated they were mildly cognitively impaired. A review of the care plan reveals it was revised on January 16, 2023 to include behavior issues as an area of focus. The care plan goals included that resident #5 would not harm themselves or others. The care plan interventions included administering medications as ordered, allowing the resident to make their own decisions about their care, anticipating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-21 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure there was sufficient staffing to provide quality resident care. The deficient practice could result in residents' care needs not being met. Findings include: Resident #1 was admitted to the facility on [DATE] with diagnoses that included a fracture of the left femur, Chronic Obstructive Pulmonary Disease (COPD), and Anxiety disorder. The 5-day Minimum Data Set (MDS) dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15 which indicated the resident was cognitively intact. The MDS also indicated resident #1 needed partial/moderate staff assistance for moving from a laying in the bed position to sitting on the side of the bed position. It also indicated that the ability to get on and off the toilet was not assessed due to a medical condition or safety concern. The facility's staff schedule was reviewed for Thursday, May 2, 2024 and Friday, May 3, 2024. Thursday May 2, 2024 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-21 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure one resident (#1) was administered pain medications as ordered. The deficient practice resulted in a resident experiencing unnecessary pain. Findings include: Resident #1 was admitted to the facility on [DATE] with diagnoses that included a fracture of the left femur, Chronic Obstructive Pulmonary Disease (COPD), and Anxiety disorder. The 5-day Minimum Data Set (MDS) dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15 which indicated the resident was cognitively intact. Review of the physician's orders dated April 26, 2024 included Hydrocodone-Acetaminophen (an analgesic opioid) Oral 5-325 milligram (mg) tablet every 4 hours as needed for pain 6-10. A second order was revealed for Acetaminophen 325 mg two tablets every 4 hours as needed for pain 1-5. Review of resident #1's care plan, initiated April 26, 2024, revealed the resident was at risk for pain. Interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-28 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, staff and resident interviews and policy review, the facility failed to ensure that one resident (#1) was treated with dignity and respect, and that two residents (#1, #3) were provided privacy during showers. -Regarding Resident #1 Resident #1 was admitted on [DATE] with diagnoses that included right femur fracture, protein calorie malnutrition, depression, reduced mobility, abnormalities of gait and mobility, history of falling, unsteadiness on feet. Review of the care plan revealed the following areas of focus: -Requires assistance with Activities of Daily Living (ADL), initiated September 15, 2022. -ADL self-care performance deficit related to activity intolerance, impaired balance, limited mobility, initiated September 29, 2022. Interventions included cares and pairs with all ADLs, requires skin inspection during routine cares and per bath schedule. -At risk for falls, initiated November 9, 2022. An intervention dated May 10, 2023 revealed that the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-23 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical documentation, staff interviews, and facility policy and procedures, the facility failed to implement non-pharmacological interventions for continued use of psychotropic medication for two residents (#6 and #11). The census was 57. The deficient practice could result in resident receiving unnecessary psychotropic medications. Findings include: -Resident #6 was admitted to the facility on [DATE] with diagnoses of bipolar disorder, major depressive disorder, Parkinson's Disease and schizoaffective disorder, bipolar type. A care plan initiated on January 27, 2020 revealed that resident use antipsychotic medication related to a bipolar diagnosis. Interventions included to give medication as per the physician's order, and to report the ineffectiveness of the medication to the physician at any point in the assessment phase. The care plan did not include non-pharmacological interventiosn for the use of antipsychotic medication. Review of the Minimum Data Set (MDS) dated [DATE] included a brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-23 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical documentation, staff interviews, and facility policy and procedures, the facility failed to ensure that one resident (#11) did not receive unnecessary pain medication. The census was 57. The deficient practice could result in residents being overmedicated. Findings include: Resident #11 was admitted on [DATE] with diagnoses of Alzheimer's Disease, scoliosis, acute kidney failure, and displaced intertrochanteric fracture of the right femur. A care plan dated September 11, 2022 included that the resident was at risk for pain related to a medical condition. Interventions included to evaluate for and adequately respond to any sign or complaint of pain. Review of the Minimum Data Set (MDS) dated [DATE] included a brief interview for mental status (BIMS) score of 7 indicating the resident has a severe cognitive impairment. The care plan dated January 16, 2023 revealed the resident use opioid/and or analgesic related to pain. Interventions included to evaluate the effectiveness of pain interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, policy and procedures the facility failed to ensure services met professional standards by failing to provide bowel care for one resident receiving opioid therapy (resident #47). This deficient practice could result in residents having complications from constipation including fecal impaction, bowel obstruction or death. Findings include: Resident #47 was readmitted to the facility on [DATE] with diagnoses of morbid obesity, bilateral primary osteoarthritis of knee and need for assistance with personal care. A physician order dated December 18, 2022 Senna S (stool softener) 8.6-50 mg give 1 tablet by mouth two times a day for constipation and to hold medication for loose stool. The care plan dated March 10, 2023 revealed the resident was at risk for pain and takes opioid/non-opioid/and or analgesic related to general discomfort secondary to a sacrum wound. The goal was that the resident will not have an interruption in normal activities due to pain through the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-23 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, policy and procedures review, the facility failed to ensure that medications were properly secured for one resident (resident #2). The deficient practice could result in the inappropriate use of medications by residents. Findings include: Resident #2 was admitted on [DATE] with diagnoses of quadriplegia, stage IV pressure ulcer of sacral region, need for assistance with personal care and muscle weakness (generalized). The care plan dated December 24, 2022 did not mention the resident was assessed to be able to do self-administration of medication. Review of the minimum data set (MDS) dated [DATE] revealed a brief interview of mental status (BIMS) score of 15 indicating the resident was cognitively intact. The assessment included the resident required extensive assistance with two-person physical assist with bed mobility and transfers; and required extensive assistance with one-person physical assist with eating. A physician order dated March 13, 2023 included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2026-04-22 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility staffing documentation, and staff interviews, the facility failed to accurately post required daily information impacting all residents and visitors of the facility. The universe is 87. The deficient practice could result in residents and visitors being provided with inaccurate nursing staffing information. Findings include: The Facility Assessment with completed date of March 21, 2022 included an intent to evaluate its resident population and identify resources needed to provide the necessary person-centered care and services the residents require. The number of residents the facility were licensed to provide care for was 112. Average daily census ranged 85-95 with 20-30+ being short term stays. Average admissions per month is 40-50 and average number of discharges per month is 35-45. Staffing plan included licensed nurses registered nurse (RN), licensed practical nurse (LPN providing direct care, full time Director of Nursing (DON), at least 1 RN per 24 hour period, up to 6 certified nurse assistants (CNAs) in the day and evening shifts, and up to 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to HAVEN HEALTH — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.7 | -0.7 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 2 of 5 | 2.3 | -0.3 vs chain |
| Quality measures | 5 of 5 | 4.7 | +0.3 vs chain |
The other 19 homes this chain runs (chain average 2.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ROBERTSON, BRETT | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2019 |
| SAMUELIAN, ROBERT | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2019 |
| SAMUELIAN, SPENCER | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2019 |
| SAMUELIAN, STEPHEN | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2019 |
| SEASTRAND, JASON | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2019 |
| WEST, CHRISTIAN | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2019 |
| HAVEN HEALTH PROPERTIES LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 07/01/2019 |
| HAVEN SEDONA REAL ESTATE LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 07/01/2019 |
| HEALTH GROUP MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/25/2024 |
| TERNION PHYSICIAN GROUP, PLLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/23/2025 |
| DULAS, EMILY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/10/2018 |
| ESPINOSA, STEPHANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/14/2024 |
| FIGUEROA-DIAZ, VICENTE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2021 |
| FRAGOSO, LINDSAY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/10/2021 |
| LONGHURST, STOCK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/15/2020 |
| MCCULLOUGH, ERIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2021 |
| SCHUMAKER, STEPHANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/05/2023 |
| SCIARA, PATRICK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2021 |
CMS files one row per role, so the 42 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $573K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AZ
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arizona Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 035094. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.