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Wadsworth Glen Health Care And Rehabilitation Cent

30 Boston Rd, Middletown, CT 06457 · For profit - Corporation · 102 certified beds · (860) 346-9299 Medicare & Medicaid certified

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Flagged for abuse1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • about 20% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Urgent care / clinic
761 Washington St · (860) 343-0222 · Call to confirm hours
Pharmacy
675 Washington St · (860) 344-1320 · Call to confirm hours
Grocery
Aldi<0.1 mi
671 Washington Street
Park
66 Thomas St · (860) 638-4520 · Typically dawn to dusk
Place of worship
346 Butternut St · (860) 346-8296

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.6%18.0%15.4%worse
Long-stay residents who lose too much weight5.5%6.5%5.4%typical
Long-stay residents with a catheter left in their bladder2.8%0.7%0.9%worse
Long-stay residents with a urinary tract infection2.4%1.5%2.0%worse
Long-stay residents with depressive symptoms2.2%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.3%3.5%3.3%better
Long-stay residents whose ability to walk worsened26.1%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication19.1%17.6%18.9%typical
Long-stay residents given the seasonal flu vaccine91.8%93.5%95.3%typical
Long-stay residents with pressure ulcers2.6%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control24.9%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table19.4%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication6.4%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine47.3%69.7%79.4%worse
Short-stay residents rehospitalized after admission23.2%24.3%22.6%typical
Short-stay residents with an outpatient ER visit15.1%10.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.192.061.67worse
Long-stay outpatient ER visits per 1,000 resident days2.611.461.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 112 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.4%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
63.0%U.S. median 56.6%
Met the expected recovery
not reportedno hours filed
Therapy hours / resident / day

Met the expected recovery: 63.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 46 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.4%CMS range 43.9–63.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.5–15.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge63.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge54.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 4.2–13.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.971.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.02
RN hours/ resident / day
0.00
LPN hours/ resident / day
0.00
Aide hours/ resident / day
0.02
Total nurse hours/ resident / day
0.01
RN hoursweekends
51.9%
Total nursing turnover
62.5%
RN turnover

How full it usually is: this home is certified for 102 beds and averages 87.5 residents a day — about 86% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 0.02 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.02 is below the 0.55-hour RN benchmark and nurse-aide staffing of 0.00 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 0.01 hrs/resident/day on weekends vs 0.02 on weekdays — 52% thinner on weekends — a notable drop. RN hours go from 0.02 to 0.01 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-08-11)
13
at the previous standard inspection (2023-06-14)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

46 citations, most serious first. The 11 most serious are shown; the remaining 35 are one tap away and print in full.

  • Actual harm · Gcited before2023-06-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of facility's documentation and interviews for one of three sampled residents (Resident #17) reviewed for facility acquired pressure ulcers, the facility failed to ensure interventions were consistently implemented to prevent the development and worsening of a pressure ulcers/injury. The findings include: Resident #17 had diagnoses that included cerebral infarction, hemiplegia and hemiparesis, paroxysmal atrial fibrillation, seizures, Parkinson's disease, congestive heart failure, iron deficiency anemia, dysphagia, type 2 diabetes mellitus, and protein calorie malnutrition. The Norton Scale (used to predict risk for pressure ulcer development) dated 1/24/23 identified the resident was at high risk for pressure ulcer development. The physician's order dated 1/24/23 directed to offload heels every shift as tolerated. The RCP dated 1/31/23 identified the resident was at risk for skin breakdown with interventions that included inspect skin for redness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-11 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, facility documentation, and facility policy the facility failed to ensure that the dietician reviewed and approved menus and failed to ensure portion sizes were included on posted menus. The findings include:Observation on 8/4/2025 at 11:50 AM of the facility's posted menu in the kitchen area identified breakfast entrees included cream of wheat, a donut, and scrambled egg; lunch entrees included baked chicken with rice, baked ham with seasoned zucchini and onions, boiled potatoes with parsley, a dinner roll, and peaches and cream; dinner entrees included vegetable and cheese quiche with chef's vegetable, oven browned potatoes, and dinner roll , BBQ pork on a bun with coleslaw, and sherbet. The menu failed to include serving sizes for any of the posted meals.Observation on 8/4/2025 at 12:18 PM of the facility's second floor dining room posted menu failed to include serving sizes for any of the listed meals.Interview on 8/6/2025 at 11:15 AM with Regional Dietician #2 identified menus came from an agency and are reviewed by all the on-site dieticians.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-11 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and a temperature test, for sampled residents (Resident #1, Resident #2, Resident #38, Resident #45, Resident #66, Resident #70 and Resident #76) reviewed for dietary services, the facility failed to ensure that food was palatable and failed to serve food at a safe and appetizing temperature. The findings included:1. Resident #1's diagnoses included fracture of the left patella, fracture of the left femur, and Type 2 diabetes mellitus.Interview with Resident #1 on 8/5/2025 at 10:48 AM identified he/she found the quality of the food to be terrible and that the food was served cold. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview of Mental Status (BIMS) score of 14 indicating intact cognition, was independent with eating, and required a mechanically altered diet.The Resident Care Plan (RCP) in effect on 8/4/2025 identified Resident #1 had a potential for impaired nutrition status due to unintentional weight loss, poor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility documentation, facility policy, and interviews the facility failed to ensure safe thawing of frozen foods, failed to ensure refrigerated foods were stored under sanitary conditions, failed to ensure open food items were dated to include opened/expired/use by dates, failed to ensure food was served/prepared under sanitary conditions, and failed to ensure proper handwashing was performed during food service. The findings include:1. Tour of the kitchen with the Director of Dietary on 8/4/2025 at 9:50AM identified the following:a. The kitchen cleaning log and temperature logs for 8/4/2025 were incomplete and missing signatures. The cleaning log contained no signatures for 8/4/2025 and the temperature log was missing temperatures and signatures for the walk-in freezer.b. Reach-in cooler #1 had food debris on the inside bottom of the coolerc. Fan in the dishwashing area over the clean dishes was plugged in but not running and thickly coated with dust and dirt.d. The wall behind where…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-11 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews and facility policy for 2 of 2 sampled residents, (Resident #98 and Resident #99) reviewed for advance directives, the facility failed to ensure the advance directives consent and physician's order were in place. The findings included:1. Resident #98's diagnoses included muscular dystrophy, polyarthritis, and chronic pain syndrome. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #98 had a Brief Interview of Mental Status (BIMS) score of 14 indicating intact cognition and was dependent on staff for dressing, personal hygiene, and transfers. The Resident Care Plan dated [DATE] identified Resident #98 had an established advanced directive and wished to receive cardiopulmonary resuscitation (CPR). Interventions included a review of advance directives with the resident and/or the healthcare decision maker quarterly, and to support the resident's decision for CPR. The physician's orders failed to direct an advance directive code status. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-11 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 1 of 2 sampled residents (Resident #38) reviewed for personal property, the facility failed to follow their grievance policy to ensure the grievance was resolved. The findings include:Resident #38's diagnoses included congestive heart failure, mild cognitive impairment, and intellectual disabilities. Review of a concern form dated 3/19/2025 identified bleach issues with clothing. The Department Head Resolution area identified when resident's clothing gets soiled, the laundry has to wash the item in soil program which required washing with the addition of bleach. After the clothes get washed, the clothes would get discolored, or bleach stained. This was signed on 3/20/2025 by the Laundry Department Head but failed to be signed by the Resident Council President, the Administrator, or the Director of Recreation, and did not indicate the issue had been resolved. The quarterly Minimum Data Set assessment dated [DATE] identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 2 of 2 sampled residents (Resident #14 and Resident #26) reviewed for abuse, the facility failed to ensure freedom from physical abuse. The findings include:The Accident and Incident Report dated 6/13/25 identified that on 6/13/25 at 1:10 PM Resident #26 hit another resident (Resident #14) while sitting next to each other on the second-floor hallway. 1. Resident #14's diagnoses included Alzheimer's disease, dementia, and major depressive disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #14 was severely cognitively impaired, independent with eating, and required substantial/maximal assistance for transfers. The Resident Care Plan dated 4/2/25 identified Resident #14 was at risk for impaired communication due to dementia, Alzheimer's, and anxiety. Interventions included using simple, direct language or gestures as needed, observe for understanding, and give time to respond and repeat as necessary.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for 2 of 5 sampled residents (Resident #1 and Resident #18) reviewed for nutrition, the facility failed to ensure daily weights were obtained per the physician's orders and for 1 of 2 sampled residents (Resident #90) reviewed for medication administration the facility failed to ensure a medication was available at the time of administration. The findings include: 1. Resident #1's diagnoses included chronic diastolic congestive heart failure, coronary artery disease, and atrial fibrillation. A physician's order dated 7/9/2025 directed to administer bumetanide (diuretic) 2 milligrams (mg) daily, obtain a daily weight and give an extra 2 mg of bumetanide for weight gain of greater than 2 pounds (lbs.) in a day or 5 lbs. in a week. The admission 5-day Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 14, required moderate assistance from staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-11 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and interviews for 2 of 3 sampled residents (Resident #1 and Resident #24) reviewed for communication/sensory deficits, the facility failed to ensure services related to vision were provided and for Resident #24, the facility failed to revise the Resident Care Plan when a change in visual needs occurred. The findings include: 1. Resident #1's was admitted on [DATE] with diagnoses that included type 2 diabetes, anxiety disorder, and depression. An interview with Resident #1 on 8/5/25 at 10:51 AM identified that he/she was having trouble seeing due to broken eyeglasses. Resident #1 indicated that the lens was loose and the hinge on his/her glasses was broken so the temple of the glasses came off. Resident #1 stated it was difficult to see, and he/she was not even able to watch television on the wall across from his/her bed, adding that he/she had informed a Nurse Aid (NA) but did not recall which one. Review of the Nursing admission Assessments dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews for 1 of 2 residents, (Resident #98) reviewed for positioning, the facility failed to ensure a splint for contractures was applied per the physician's order. The findings included:Resident #98's diagnoses included muscular dystrophy, polyarthritis, and chronic pain syndrome.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #98 had a Brief Interview of Mental Status (BIMS) score of 14 indicating intact cognition and was dependent on staff for dressing, personal hygiene, and transfers.The Resident Care Plan dated 6/30/25 identified Resident #98 had an ADL deficit related to generalized weakness, muscular dystrophy and poor dentition. Interventions included left hand splint applied with morning care and off with evening care. Check the skin for redness and bruising.The physician's order dated 8/1/25 directed left hand liter grip splint to be applied daily with AM care and taken off with PM care, every day.The Resident Care Card (NA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 2 of 5 sampled residents (Resident #8 and Resident #50) reviewed for nutrition, for Resident #8 the facility failed to implement recommendations for a nutritional supplement for a resident with a significant weight loss, failed to obtain weights per physician orders, and failed to update the Resident Care Plan after a significant weight loss, and for Resident #50 the facility failed to assess and implement nutritional interventions for a resident with a pressure ulcer. The findings include:1. Resident #8's diagnoses included hemiplegia and hemiparesis on the right side, hypertension, and hyperlipidemia.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #8 had a Brief Interview of Mental Status (BIMS) score of 7 indicating severely impaired cognition, was independent for eating and required supervision walking 50 feet with a walker and had no significant weight loss.A. The Resident Care Plan (RCP) in effect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 35 citations
  • Potential for harm · D2025-08-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, facility policy, and interviews for 3 of 3 sampled residents (Resident #1, Resident #2, and Resident #49) reviewed for respiratory care, the facility failed to ensure that nebulizer tubing and masks were labeled, dated, and appropriately stored. The findings include:1. Resident #1's diagnoses included Chronic Obstructive Pulmonary Disease (COPD) and Congestive Heart Failure (CHF).A physician's order dated 7/9/25 directed to administer Albuterol Sulfate inhalation treatment 1 vial every 3 hours as needed for wheezing and shortness of breath.The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview of Mental Status (BIMS) score of 14 indicating no cognitive impairment and required moderate assistance from staff for activities of daily living and required a mechanical lift for transfers out of bed.The Resident Care Plan (RCP) dated 8/5/25 identified a history of COPD with interventions to administer oxygen and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-11 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, and interview for 2 of 2 sampled residents (Resident #1) reviewed for dental services, the facility failed to ensure a consent to treat was signed in a timely manner in order to provide dental services to a resident with known dental issues. The findings include:Resident #1 was admitted on [DATE] with diagnoses that included protein calorie malnutrition, type 2 diabetes, and Gastroesophageal Reflux Disease (GERD).Review of Resident #1's nursing admission Oral Health assessment dated [DATE] and subsequent Oral Health assessment dated [DATE] identified Resident #1 had more than 4 missing and decaying teeth. A physician order dated 6/26/25 direct to provide a diet that was small bite size solids with thin liquids and while sitting upright 90 degrees.A Physician's order dated 7/9/2025 directed to give a mechanical soft, ground texture diet. (the resident diet was downgraded)The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-11 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 2 of 2 Residents (Resident #70) reviewed for dental services, the facility failed to ensure an outside dental provider appointment was scheduled and failed to update the Resident Care Plan for dental issues. The findings include: Resident #70's diagnoses included diabetes, bipolar disorder, and lesions of oral mucosa.A dental note dated 1/2/2025 identified crowns and bridges throughout mouth, and that a follow up visit was scheduled for 6/20/2025. The note did not identify a missing crown or lesion on Resident #70's tongue.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #70 had a Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive impairment, was independent when eating, and required set-up assistance for oral hygiene, and failed to indicate dental issues.A nurse's note dated 4/23/2025 at 11:04 PM identified Resident #70 informed LPN #5 that his/her third tooth on the top…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for admission, the facility failed to ensure a comprehensive skin assessment was completed timely upon admission. The findings include: Resident #1's diagnoses included dementia and frontotemporal neurocognitive disorder. The RN admission assessment dated [DATE] identified that Resident #1 was alert, oriented to person, cooperative, aphasic (unable to communicate), unable to express ideas, incontinent of bowel and bladder and was dependent with ADL care. The Resident Care Plan (RCP) dated 12/28/2024 identified Resident #1 had the potential for pressure ulcer development related to immobility. Interventions directed follow facility policies/protocols for the prevention/treatment of skin breakdown. Review of RN admission nursing note dated 12/28/2024 at 12:47 PM indicated Resident #1 arrived to 11:10 AM for respite stay, resident alert, was nonverbal and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of facility policy and interviews for four of six sampled residents (Residents #8, #9, #10, and #12) reviewed for a potential allegation of verbal abuse, the facility failed to ensure the residents were treated in a dignified and respectful manner when a staff member used insensitive language when speaking to a resident and a staff member yelled in front of a resident. The findings include: 1. Resident # 8's diagnoses included overactive bladder, bipolar disorder, and paroxysmal atrial fibrillation. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #8 was cognitively intact and required extensive assistance of one (1) staff person for most Activities of Daily Living. The Facility Reported Incident report dated 7/22/21 at 10:00 AM indicated Resident #8 alleged a staff member called Resident #8 a liar and turned off the call bell without toileting Resident #8. The report identified the facility substantiated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #1) who were reviewed for the implementation of the care plan, the facility failed to ensure Resident #1 was transferred with the assistance of two (2) staff members. The findings include: Resident #1's diagnoses included fracture of the lateral condyle of the right tibia (lower leg), fracture of the left calcaneus (heel), unspecified head injury and arthritis. The nursing admission assessment dated [DATE] identified Resident #1 was alert and oriented to person, place and time and required assistance of two (2) staff members with toileting, transferring, and ambulation with the use of a walker (a device to assist with ambulation) with partial weight bearing restrictions. The Resident Care Plan dated 8/27/21 identified a risk for activities of daily living deficit related to recent hospitalization for fall with fractures and non-weight bearing to the left lower extremity and toe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #1) who were reviewed for pain management, the facility failed to ensure the hospital discharge order for ice to the lower extremities five (5) times a day for twenty (20) minute intervals was implemented. The findings include: Resident #1's diagnoses included fracture of the lateral condyle of the right tibia (lower leg), fracture of the left calcaneus (heel), unspecified head injury and arthritis. The nursing admission assessment dated [DATE] identified Resident #1 was alert and oriented to person, place and time and required assistance of two (2) staff members with toileting, transferring, and ambulation with the use of a walker (a device to assist with ambulation) with partial weight bearing restrictions. The Resident Care Plan dated 8/27/21 identified a risk for activities of daily living deficit related to recent hospitalization for fall with fractures and non-weight bearing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, and interviews for one of three sampled residents (Resident #1) who was at risk for falls and aspiration and required one (1) to one (1) with meals, the facility failed to ensure the safety of Resident #1 who fell and sustained a laceration while attempting to walk to his/her meal tray that was across the room. The findings include: Resident #1's diagnoses included history of fall with neck fracture, right subdural hematoma, dysphagia (difficulty swallowing), and repeated falls. The Fall Risk assessment dated [DATE] identified Resident #1 was at high risk for falls. The Physical Therapy assessment dated [DATE] identified Resident #1 demonstrated a poor standing balance, was unable to perform ambulation, and was at risk for falls. A physician's order dated 2/9/24 directed to transfer with one (1) person assistance with rolling walker or two (2) person assistance as needed due to fatigue following dialysis, ambulate with rehab only, toileting assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of four sampled residents (Resident #1) who were reviewed for an allegation of neglect, the facility failed to ensure the resident was fed breakfast and failed to check and provide incontinent care during the 7AM-3PM shift. The findings include: Resident #1's diagnoses included Huntington disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily living, required set-up or clean-up assistance with eating, was dependent on staff with toileting, personal hygiene and was always incontinent of bowel and bladder. The Resident Care Plan dated 11/7/23 identified Resident #1 had activities of daily living self-care deficit related to Huntington's disease and restlessness. Interventions directed supervision with all meals (resident not to be left alone with any food), aspiration precautions and a total feed. The care plan identified Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one of four sampled residents (Resident #1) who were reviewed for an allegation of neglect, the facility failed to report the allegation to the Administrator or the Director of Nursing at the time the allegation was reported by a family member. The findings include: Resident #1's diagnoses included Huntington disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily living, required set-up or clean-up assistance with eating, was dependent on staff with toileting, personal hygiene and was always incontinent of bowel and bladder. The Resident Care Plan dated 11/7/23 identified Resident #1 had activities of daily living deficit related to Huntington's disease and restlessness. Interventions directed supervision with all meals (resident not to be left alone with any food), aspiration precautions and a total feed. The care plan identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-17 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of four sampled resident (Resident #1) who were reviewed for an allegation of neglect, the facility failed to ensure agency certified staff received an initial orientation at the start of their employment. The findings include: Resident #1's diagnoses included Huntington disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily living, required set-up or clean-up assistance with eating, was dependent on staff with toileting, personal hygiene and was always incontinent of bowel and bladder. The Resident Care Plan dated 11/7/23 identified Resident #1 had activities of daily living deficit related to Huntington's disease and restlessness. Interventions directed supervision with all meals (resident not to be left alone with any food), aspiration precautions and a total feed. The care plan identified Resident #1 was incontinent of bowel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one of three sampled residents (Resident #1) who had sustained a skin tear, the facility failed to ensure the safety of Resident #1 during a transfer out of the bed. The findings include: Resident #1's diagnoses included hepatic encephalopathy, cirrhosis of the liver, generalized muscle weakness, and abnormal gait and mobility. The Resident Care Plan dated 10/6/23 for Resident #1 identified Resident #1 was at risk for increased weakness and confusion when ammonia levels are elevated and the need for assistance with mobility due to weakness and edema to the lower extremities. Interventions included two (2) half side rails to aid with bed mobility and transfers, to maintain the call bell in reach, assistance of one (1) for transfers and ambulation with a rolling walker and physical and occupational therapy to evaluate and treat as ordered. The physical therapy evaluation dated 10/8/23 identified that Resident #1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #3), reviewed for abuse, the facility failed to initiate an investigation timely when an allegation abuse was reported to staff. The findings include: Resident #3 was admitted to the facility with diagnoses that included multiple sclerosis and schizophrenia. The care plan dated 8/9/23 identified Resident #3 had an activities of daily living (ADL) deficit with interventions that included toileting and ADL's assist of one at the bed level, explain to the resident tasks, purpose, and breakdown tasks into simple subtasks as able. The care plan further identified Resident #3 was incontinent of bowel and bladder with interventions that included to provide incontinent care approximately every two hours and as needed. The MDS dated [DATE] identified Resident #3 had no impairments in cognition, required extensive assistance of two staff for toilet use and was totally dependent on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents,(Resident #1), reviewed for pressure ulcers, the facility failed to implement new interventions when a resident changed from a moderate pressure ulcer risk to high pressure ulcer risk. The findings include: Resident #1 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's dementia, glaucoma and stroke. [NAME] plus assessment dated [DATE] identified Resident #1 was a moderate risk for developing pressure ulcers/injuries. The care plan dated 10/7/22 identified Resident #1 was at risk for skin breakdown with interventions that included to inspect Resident #1's skin for redness, irritation or breakdown during care, nutrition/hydration assessment as needed, offload heels, offer turning and repositioning approximately every two hours and as needed, pressure reducing cushion/mattress as needed, toileting/incontinent care as needed, treatments as ordered and weekly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-14 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of facility policy, and interviews for five of seven sampled residents (Resident #1, #342, #343, #344, & #345) with an allegation of mistreatment, the facility failed to report the allegations of potential abuse to the State Survey Agency. The findings include: 1. Resident #1 had diagnoses that included osteoarthritis, overactive bladder, bipolar disorder, schizoaffective disorder, and depression. The Resident Care Plan dated 9/6/22 identified Resident #1 had a self-care deficit related to history of falls, weakness, and osteoarthritis, with interventions that included assistance with transfers, dressing, toileting, hygiene, and mobility. The care plan also identified that the resident was incontinent of bladder and was on a toileting program with interventions that included: offer toileting before and after meals before bed and as needed. The quarterly MDS assessment dated [DATE] identified Resident #1 was cognitively intact, required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-14 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, facility policy, and interviews for six of seven sampled residents (Resident #1, #67, #342, #343, #344, & #345) with an allegation of mistreatment, the facility failed to complete an investigation and ensure residents were protected from potential further mistreatment regarding the allegations of abuse. The findings include: 1. Resident #1 had diagnoses that included osteoarthritis, overactive bladder, bipolar disorder, schizoaffective disorder, and depression. The Resident Care Plan dated 9/6/22 identified Resident #1 had a self-care deficit related to history of falls, weakness, and osteoarthritis, with interventions that included assistance with transfers, dressing, toileting, hygiene, and mobility. The care plan also identified that the resident was incontinent of bladder and was on a toileting program with interventions that included: offer toileting before and after meals before bed and as needed. The quarterly MDS assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-14 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, review of facility policy, and interviews for two nurse aides reviewed as a part of the sufficient staffing tasks, the facility failed to ensure annual performance evaluations were completed. The findings include: Review of NA #2's employee file identified date of hire as 4/15/2016. The annual performance evaluations were not completed for the years 2020 and 2021. Review of NA #3's employee file identified date of hire as 3/17/2022. There was no annual performance evaluation completed for 2023, which was due in March/2023. Interview with the Regional Nurse on 6/5/23 at 1:30 PM identified that annual performance evaluations must be completed yearly. She also identified that the DNS was responsible for ensuring that the annual performance evaluations are completed yearly. She could not provide a reason that the former DNS had not ensured the completion of the annual performance evaluations for the two nurse aides. Review of the Performance Appraisal policy identified that the facility evaluates the job performance of each employee on a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-14 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on reviews of facility documentation, facility policy and interviews for six of six nurse aides (NA #1, NA #2, NA #4, NA #6, NA #7, and NA #12) reviewed for annual mandatory training, the facility failed to ensure annual competency trainings were completed in accordance with the facility assessment. The findings include: Review of the facility's mandatory yearly trainings for NA #1, NA #2, NA #4, NA #6, NA, #7 and NA #12's identified that the facility was unable to documentation that the trainings were completed. Interview with RN #6 (corporate nurse) on 6/14/23 at 12:30 PM identified that she could not provide documentation that identified that the identified nurse aides completed the annual mandatory trainings and competencies. Review of facility assessment identified all employees must complete specific competencies at the general orientation, annually and as needed with return demonstration. Review of facility policy title Staff Development In-service Guideline identified that personnel in all department would be provided with continuing education program at least monthly.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, and facility policy for one sampled resident (Resident #346) who required extensive assistance with toileting, the facility failed to ensure the resident was spoken to in a dignified manner when there was a request for assistance to use the bathroom. The findings include: Resident #346'sdiagnoses included humerus fracture, Parkinson's disease, anemia, benign prostatic hypertrophy, and history of falls. The Resident Care Plan dated 3/8/23 identified Resident #346 had a self-care deficit related to Parkinson's disease with interventions that included: assist with hygiene, toileting, dressing, transfers, and ambulation. The admission MDS assessment dated [DATE] identified Resident #346 was cognitively intact, required extensive assistance for toileting and hygiene, limited assistance for transfers, ambulation, and dressing. In addition, Resident #346 required supervision for bed mobility and was independent with eating with set up assistance. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and interview for one sampled resident (Resident #38) reviewed for advance directives, the facility failed to ensure the advanced directive paperwork was completed. The findings include: Resident #38's diagnoses included stroke, hemiplegia, and reduced mobility. The resident care plan dated [DATE] did not identify code status. The admission MDS assessment dated [DATE] identified Resident #38 had intact cognition and required extensive assistance with transfers, bed mobility, and personal hygiene. The physician's order dated [DATE] identified Resident #38 was a full code (full code means that if a person's heart stopped beating and/or they stopped breathing, all resuscitation procedures will be provided to keep them alive. This process can include chest compressions, intubation, and defibrillation and is referred to as CPR). Interview with RN #2 on [DATE] at 8:35 AM identified that a completed advanced directive form was not in Resident #38 clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility's documentation and interviews for one of three sampled residents (Resident #17) reviewed for weight loss, the facility failed to notify the physician (health care practitioner) of a significant weight loss in a timely manner. The findings include: Resident #17 had diagnoses that included cerebral infarction, hemiplegia and hemiparesis, paroxysmal atrial fibrillation, seizures, Parkinson's disease, congestive heart failure, iron deficiency anemia, dysphagia, Type II diabetes mellitus, and protein calorie malnutrition. The quarterly MDS dated [DATE] identified Resident #17 had severe cognitive impairment, required extensive assistance for eating, had swallowing issues that included loss of liquids/solids from mouth when eating or drinking, coughing, or choking during meals or when swallowing medications, holding food in mouth/cheeks or residual food in mouth after meals. The assessment further identified that the resident complained of difficulty or pain when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one of three sampled residents (Resident #67) reviewed for an allegation of mistreatment, the facility failed to ensure that the resident was free of mistreatment. The findings include: Resident #67's diagnoses included atrial fibrillation, hypertension, osteoarthritis, history of falls, and mood disorder. The Resident Care Plan dated 11/17/22 identified Resident #67 had a self-care deficit related to atrial fibrillation, hypertension, and history of falls with interventions that included: assist with transfers, dressing, toileting, hygiene, and mobility. The care plan further noted that Resident #67 had difficulty adjusting to being in a skilled nursing facility with an intervention for psychiatric supportive care. The quarterly MDS assessment dated [DATE] identified Resident #67 was cognitively intact, did not display behaviors, and was independent with bed mobility, transfers, and ambulation. SW…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one of two sampled residents (Resident #13) reviewed for nutrition, the facility failed to ensure a significant weight change was identified and monitored. The findings include: Resident # 13's diagnoses included dementia, depression, failure to thrive, gastro-esophageal reflux disease (GERD) and Alzheimer's disease. The quarterly MDS assessment dated [DATE] identified Resident #13 had moderate cognitive impairment, required extensive assistance with bed mobility, transfers, toileting and hygiene. The assessment further identified that Resident #13 was independent with eating with set-up assistance. Further review of the assessment identified the resident had not experienced a significant weight loss in the past six months and weighed 154 pounds. The nurse's note dated 3/1/23 identified Resident #13 was admitted to the hospital with acute cystitis without hematuria. The nurse's note dated 3/6/23 identified Resident #13 was re-admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one of five sampled residents (Resident #23) reviewed for unnecessary medications, the facility failed to have a policy in place for Physician and or Advanced Practice Registered Nurse review and follow up on pharmacy recommendations. The findings include: Resident #23's diagnoses included chronic obstructive pulmonary disease, anxiety disorder, and major depressive disorder. The admission MDS assessment dated [DATE] identified Resident #23 was without cognitive impairment, required extensive assistance for bed mobility, transfers, dressing, toilet use and personal hygiene. The assessment further identified that the resident required limited assistance with ambulation. A physician's order dated 4/10/23 directed to administer Lorazepam (anti-anxiety mediation)1 milligram every 8 hours as needed for anxiety. A pharmacy recommendation dated 4/11/23 identified a recommendation to evaluate and consider the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy and interviews for one of two medication storage rooms, the facility failed to ensure that personal food items were not stored in the secured medication storage refrigerator. The findings include: Observation of the second-floor medication storage room on 6/6/23 at 12:40 PM with the Infection Control Nurse (RN #3) identified an unopened and unlabeled container of yogurt (Chobani brand) in the medication storage refrigerator. Interview with the Infection Control Nurse (RN #3) at the time of the observation identified that resident food should be stored in the nourishment refrigerator on the unit. She could not identify who the yogurt belonged to or why the yogurt was being stored in the medication refrigerator. Interview with LPN #4 on 6/6/23 at 12:50 PM identified that some food items are kept in the medication refrigerator because they tend to go missing. She did not identify who the yogurt belonged to. Interview with the Dietary Director on 6/6/23 at 2:53 PM identified that for the last month he has only ordered yogurt from a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, review of facility policy and interviews for one of four sampled residents, (Resident #20) who had difficulty swallowing, the facility failed to ensure the resident was served the appropriate diet consistency to prevent an incident of choking while eating lunch. The findings include: Resident #20's diagnoses included dysphagia (difficulty swallowing), obsessive compulsive disorder, schizoaffective disorder, and weakness. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #20 made reasonable and consistent decisions regarding tasks of daily life and required one (1) person supervision when eating after set-up. The Resident Care Plan dated 11/17/22 identified Resident #20 had a diagnosis of dysphagia and a history of choking when consuming a potato from another resident's plate with Heimlich maneuver performed. Interventions directed to monitor for symptoms of aspiration that may include coughing, fever, changes in mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-06-14 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy and staff interviews for 2 of 5 sampled resident's (Resident #31 and Resident #48), the facility failed to submit a Preadmission Screening and Resident Review (PASSR) within the required timeframe after admission to the facility to determine the resident's need for specialized services. The findings included: Resident # 31 was admitted to the facility on [DATE] with diagnoses that included Schizoaffective Disorder. Review of the notice of PASSR Level 1 Screen outcome dated [DATE] identified Resident #37 met the conditions for an exempted hospital discharge to the skilled nursing facility and was approved for admission for a period of 30 days. Additionally, the notice indicated that if Resident #31 required a stay at the facility that was longer than 30 days, the facility must update the resident's Level 1 Screen and submit an updated level of care form by or before the 30th day after admission. The resident care plan dated [DATE] identified a problem of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-14 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and interview for one sampled resident reviewed for Respiratory care (Resident #49), the facility failed to meet professional standards of practice when transcribing a medication . The findings include: Resident # 49's diagnoses included Chronic Pulmonary Disease (COPD) with acute exacerbation, chronic respiratory failure with hypoxia, pulmonary hypertension and pneumonia. The admission MDS assessment dated [DATE] identified the resident had intact cognition, required extensive assistance of one staff for bed mobility and transfers, had occasional pain, was on oxygen therapy and had shortness of breath on exertion and when lying flat. The care plan dated 4/23/21 identified a problem of COPD, chronic respiratory failure, with hypoxia, and oxygen dependent. Intervention include: to administer medications as ordered. The care plan revision dated 5/25/21 identified the resident had pneumonia. Interventions include: to monitor vital signs and pulse oximetry as indicated. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and interview for one sampled resident reviewed for Respiratory care (Resident #49), the facility failed to the resident received the desired medication treatment/dose of Prednisone in accordance to the plan of care. The findings include: Resident # 49's diagnoses included Chronic Pulmonary Disease (COPD) with acute exacerbation, chronic respiratory failure with hypoxia, pulmonary hypertension and pneumonia. The admission MDS assessment dated [DATE] identified the resident had intact cognition, required extensive assistance of one staff for bed mobility and transfers, had occasional pain, was on oxygen therapy and had shortness of breath on exertion and when lying flat. The care plan dated 4/23/21 identified a problem of COPD, chronic respiratory failure, with hypoxia, and oxygen dependent. Intervention include: to administer medications as ordered. The care plan revision dated 5/25/21 identified the resident had pneumonia. Interventions include: to monitor vital signs and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-14 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility's policy and interviews for 4 medication carts and 1 of 2 medication rooms reviewed for medication storage and labeling. The facility failed to maintain proper medication storage to ensure standards of professional practice was maintained for medication administration. The findings included: 1 a. Observation on 6/03/21 at 9:25 A.M. of the Meadow Glen unit's medication room and 2 mobile medication carts on unit in the presence of Licensed Practical Nurse (LPN #2) identified 1 of the 2 mobile medication carts noted with 63 loose tablets/ capsules/ pills lying at the bottom of the cart drawer. Further observations on 6/03/21 at 9:45 A.M. in the presence of LPN #2 identified 2 mobile medication carts on the [NAME] Glen unit with 10 pills/tablets/ capsules in the bottom of the medication cart. The second mobile medication cart had greater than 60 pills/tablets/ capsules at the bottom of cart drawer. (b) Observation of cart# 2 on [NAME] Glen unit on 6/3/21 noted 2 pill cups with pills/tablets/capsules in the top drawer of cart. After surveyor's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-14 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation and interviews for one of three residents reviewed for dental for (Resident #37), the facility failed to ensure timely dental follow up following the loss of a tooth or part of a tooth. The findings include Resident #37's diagnoses included hemiplegia and hemiparesis and cognitive communication disorder. The annual MDS assessment dated [DATE] identified the resident had no cognitive deficits, had no delusions, required extensive assistance of one staff for personal hygiene and had no dental problems. The care plan dated 2/4/21 identified a focus of oral/dental health problems related to poor dentition. Interventions included to coordinate arrangements for dental care as needed. The nurse's notes dated 4/12/21 identified while the resident was eating breakfast, a front tooth fell out. Denies pain, socket clean, mouth rinsed, able to resume his/her regular diet. The APRN was made aware, will monitor for infection. The quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-01-17 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation and interviews for one of five sampled residents (Resident #1) who were reviewed for an allegation of neglect, the facility failed to document in the clinical record when the resident had received incontinent care. The findings include: Resident #1's diagnoses included Huntington disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily living, required set-up or clean-up assistance with eating, was dependent on staff with toileting, personal hygiene and was always incontinent of bowel and bladder. The Resident Care Plan dated 11/7/23 identified Resident #1 was incontinent of bowel and/or bladder. Interventions directed to check and provide incontinent care approximately every two (2) hours and as needed. Review of the Certified Nurse Aide documentation form from 12/1/23 through 12/31/23 failed to identify daily incontinent care was consistently documented on three (3) of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-09-28 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #1) reviewed for pressure ulcers, the facility failed to complete and document weekly skin checks per facility policy. The findings include: Resident #1 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's dementia, glaucoma and stroke. A physician's order dated 12/3/22 directed weekly skin checks on bath/shower days on Wednesday 3:00 PM - 11:00 PM shift. The quarterly MDS dated [DATE] identified Resident #1 had severely impaired cognition, was frequently incontinent of bowel and bladder, required extensive assist of one staff for personal hygiene and toilet use and required extensive assist of two staff for transfers and bed mobility. It further identified Resident #1 did not have any unhealed pressure ulcers/injuries, however, was at risk of developing pressure ulcers/injuries. The [NAME] plus assessment dated [DATE] identified Resident #1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2021-06-14 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility personnel file, review facility's documentation, facility's policy and interviews for two of three Nurse Aides (NA #1 and NA #2), reviewed for sufficient and competent nurse staffing, the facility failed to complete the nurse aide's annual performance reviews every twelve months. The findings include: A review of NA #1's Annual Performance Evaluation on 6/3/21 identified that NA# 1 had not had a documented Annual Performance Evaluation since 11/04/19. Further review of NA#2's employee file on 6/3/21 identified NA #2 last Annual Performance Evaluation was on 1/13/20. Review of facility's policy for Employee Annual Performance Review Evaluation on 6/3/21 identified that the department heads and supervisors will complete performance appraisals upon the first six months of employment, prior to the anniversary date of employment, six months after employee is transferred or promoted to a new job and whenever appropriate, that is anytime the employee performs exceptionally poor or well. The Human Resource Coordinator will be responsible for tracking and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2021-06-14 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation and interviews for 2 residents reviewed for ADL for (Resident # 37 Resident #49), the facility failed to ensure consistent documentation the resident's ADL needs. The findings included: 1. Resident #37's diagnoses included hemiplegia and hemiparesis and cognitive communication disorder. The quarterly MDS assessment dated [DATE] identified the resident had moderate cognitive deficits, required extensive assistance of two staff for bed mobility and toileting, and extensive assistance of one staff for personal hygiene. The care plan dated 4/23/21 identified a focus of ADL deficit related to cognitive loss, left sided weakness and impaired range of motion. Interventions include to provide assistance of one with ADL at bed level. The ADL data review for bed mobility, bladder continence, chair/bed transfer and personal hygiene identified: April 2021 data noted 43 of 90 shifts blank (not completed) for bed mobility, bladder continence and personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ATHENA HEALTHCARE SYSTEMS — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.5-0.5 vs chain
Health inspection 2 of 51.7+0.3 vs chain
Staffing 1 of 52.1-1.1 vs chain
Quality measures 2 of 52.5-0.5 vs chain
The other 21 homes this chain runs (chain average 1.5★, per CMS)
1 of 5AdviniaCare Orchard, LLCEast Providence, RI 1 of 5Cape Regency Rehabilitation & Health Care CenterCenterville, MA 1 of 5Civita Care BayviewWaterford, CT 1 of 5Civita Care NorthbridgeBridgeport, CT 1 of 5Civita Care Sheriden WoodsBristol, CT 1 of 5Lanessa Extended CareWebster, MA 1 of 5Marlborough Hills Rehabilitation & Health Care CenMarlborough, MA 1 of 5Northwood Rehabilitation & Healthcare CenterLowell, MA 1 of 5Oxford Rehabilitation & Health Care CenterHaverhill, MA 1 of 5Southeast Rehabilitation & Skilled Care CenterNorth Easton, MA 1 of 5Southshore Health Care CenterRockland, MA 1 of 5Worcester Rehabilitation & Health Care CenterWorcester, MA 2 of 5AdviniaCare Waterview Villas, LLCEast Providence, RI 2 of 5Berkshire Rehabilitation & Skilled Care CenterSandisfield, MA 2 of 5Cape Heritage Rehabilitation & Health Care CenterSandwich, MA 2 of 5Parsons Hill Rehabilitation & Health Care CenterWorcester, MA 2 of 5Plymouth Rehabilitation & Health Care CenterPlymouth, MA 2 of 5Southbridge Rehabilitation & Health Care CenterSouthbridge, MA 2 of 5Webster Manor Rehabilitation & Health Care CenterWebster, MA 3 of 5Tremont Rehabilitation & Skilled Care CenterWareham, MA 4 of 5Civita Care MeadowbrookGranby, CT

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ABBOTT INVESTMENT TRUST: DENISE PISCATELLIOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST8%since 09/26/2019
ERRICHETTI, CHRISTOPHERIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 05/20/1987
ERRICHETTI, RICKIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 05/20/1987
SANTILLI, LAWRENCEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER50%since 05/20/1987
BRAY, JOSEPHIndividualW-2 MANAGING EMPLOYEEsince 10/18/2018
MOSIER, MICHAELIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 07/01/2007
ATHENA HEALTH CARE ASSOCIATES, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/20/1987

CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.3M
Net patient revenuemost recent cost report
-8.2%
Operating marginrevenue minus expenses
$2.6M
Related-party expense20% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 8%Other / private 17%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.6M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$386per resident / day
operating cost
$11,743per month
≈ monthly operating cost
$357per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075312. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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