Accura Healthcare of Carroll
2241 North West Street, Carroll, IA 51401 · For profit - Corporation · 65 certified beds · (712) 792-9284 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0602), cited Aug 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0567)
- it has 2 actual-harm citations
- a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.7% | 17.1% | 15.4% | typical |
| Long-stay residents who lose too much weight | 5.7% | 4.6% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.0% | 1.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 4.0% | 2.4% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 2.4% | 4.2% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.1% | 3.8% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 21.4% | 16.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 18.4% | 20.8% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 93.0% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 10.6% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 25.9% | 25.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 25.5% | 19.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.7% | 2.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 44.0% | 73.3% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 15.1% | 20.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 14.8% | 13.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.95 | 1.49 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.28 | 2.08 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
42.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 51 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 67.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 13% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 42.3%CMS range 31.4–55.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 7.7–19.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 67.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 48.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 54.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 3.4–13.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.98 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 65 beds and averages 49.1 residents a day — about 76% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.93 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.71 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.49 hrs/resident/day on weekends vs 3.11 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.54 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
55 citations, most serious first. The 12 most serious are shown; the remaining 43 are one tap away and print in full.
- Actual harm · G2025-03-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interview and facility policy review, the facility failed to have interventions in place to prevent the development of a pressure ulcer for 1 of 4 residents reviewed (Resident #14). This resulted in harm to Resident #14 when she developed a Stage III pressure ulcer. The facility reported a census of 48 residents. Findings include: Determining the Stage of Pressure Injury: Stage 1 Pressure Injury: Non-blanchable erythema of intact skin Intact skin with a localized area of non-blanchable erythema (redness). In darker skin tones, the PI may appear with persistent red, blue, or purple hues. The presence of blanchable erythema or changes in sensation, temperature, or firmness may precede visual changes. Color changes of intact skin may also indicate a deep tissue PI (see below). Stage 2 Pressure Ulcer: Partial-thickness skin loss with exposed dermis Partial-thickness loss of skin with exposed dermis, presenting as a shallow open ulcer. The wound bed is viable, pink…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-03-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy review the facility failed to conduct appropriate weight monitoring, nutritional assessments, interventions and timely Physician/family notifications for 1 of 2 residents reviewed (Resident #13) for weight loss resulting in severe unplanned weight loss. The facility reported a census of 48 residents. Findings include: Resident #13's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS identified Resident #13 was independent with eating and was on a therapeutic diet. The MDS documented Resident #13 did not have a 5% weight loss in the last month or 10 % weight loss in the last 6 months. Resident #13's MDS included diagnoses of anemia, diabetes mellitus, paraplegia (loss or impairment of motor and sensory functions in the lower half of the body), depression, cirrhosis and chronic kidney disease. The MDS identified Resident #13 had a stage 4 pressure ulcer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-08 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, facility document review, facility state self- report intake review, staff interviews, and policy review the facility failed to report to the state agency within the required time frame of 2 hours for an allegation of abuse for 1 of 2 residents reviewed. (Resident #2) The facility reported a census of 52 residents. Findings include:The Minimum Data Set (MDS) for Resident #2 dated 5/4/26 documented diagnoses of intellectual disability, stroke and hemiplegia (paralysis of one side of the body) and was dependent on staff for all activities of daily living. The MDS documented a Brief Interview of Mental Status was unable to be performed due to resident rarely/never understood. State agency Intake Information form, tracking ID 3002328-I/Intake #143823, receipt date and time of 5/4/26 at 8:43 AM, revealed the following information: reporting type of allegation of abuse, occurred on 5/2/26 at 5 AM, reported to the Assistant Director of Nursing (ADON) on 5/4/26 at 6:30 AM that Staff C, Certified Nurse Aide (CNA) walked into Resident #2's room due to hearing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, and policy review the facility failed to provide appropriate incontinence care for 1 of 3 residents reviewed (Resident #3). The facility reported a census of 52 residents. Findings include:The Minimum Data Set (MDS) assessment for Resident #3, dated 4/29/26, included diagnoses of diabetes and morbid obesity. The MDS identified the resident was dependent on staff for toilet hygiene and was frequently incontinent of urine and occasionally of bowel. The MDS indicated the resident had a Brief Interview for Mental Status score of 15, indicating no cognitive impairment for decision making.Observation on 6/4/26 at 9:10 AM, with the Director of Nursing (DON) in attendance, Staff A, Certified Nurse Aide (CNA) and Staff B, CNA applied gloves and gowns. With Resident #3 lying in bed, Staff A cleansed the front peri area wiping more than once with the same wipe. Staff A and Staff B turned the resident to her left side and removed a visibly wet attends. Staff A, with 3 wipes together, repeatedly wiped up and down on both inner buttocks using the same side…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-02 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the Center for Medicare and Medicaid Services (CMS) Payroll Based Journal (PBJ) Staffing Data Report (October1 - December 31) review, facility staffing reports review, and staff interviews, the facility failed to submit accurate staff reports for the PBJ Staffing Data Report. The facility reported a census of 48 residents.Findings include:Review of the PBJ Staffing Data Report with a run date of 3/25/26 revealed the facility triggered for excessively low weekend staffing. Further review of the document revealed that the submitted weekend staffing data was excessively low. Review of facility provided daily staffing assignment sheets for the months of October 2026 through December 2026 revealed there was sufficient staffing throughout the morning shift through the nights shift with several nurses and certified nursing assistants working these shifts.Interview on 3/31/26 at 11:58 AM with Staff B Registered Nurse (RN) revealed that the excessively low weekend staffing was due to a failed audit for the quarter 4 2025 period while we were using an outside company PBJ module.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-02 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on document review, staff interviews, and facility policy review the facility failed to demonstrate good faith attempts to correct quality deficiencies based on issues that were identified with repeat deficiencies during the current survey process in 1 area and corrections that remained incomplete in a reasonable time frame. The facility reported a census of 48 residents.Findings include:Review of Federal Centers for Medicaid and Medicare Services (CMS) form 2567 for the survey results with correction dates of 10/16/25, and 1/31/26 indicated that the facility had received deficiency F725 related to insufficient nursing staff.Interview on 4/02/26 at 11:13 AM with the Administrator and Staff B Registered Nurse (RN) revealed the facility is currently working on call light audits. The Administrator further revealed that the facility has been providing education to staff on answering call lights in a timely manner while management is completing the call light audits. The Administrator further revealed call lights have gotten a little better, but they are still a concern. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-02 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, cleaning schedule review, and staff and resident interviews, the facility failed to ensure residents had housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior for 4 of 4 residents reviewed (Resident #21, #11, #25 and #24). The facility reported a census of 48 residents.Findings include:The Resident Council notes dated 3/19/26 had none circled, indicating the rooms were not clean, and 1 resident citing a need to sweep under the bed.1.An Assessment Scoring report documented Resident #21 scored 14 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment.On 3/30/26 at 11:11 a.m. Resident #21 stated sometimes they didn't make her bed. In subsequent interview on 3/31/26 at 2:49 p.m. Resident #21 stated the trash gets so full it won't hold anymore, and some ends up on the floor.2. An Assessment Scoring report documented Resident #11 scored 13 on the BIMS indicating no cognitive impairment.On 3/30/26 at 10:57 a.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-02 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on document review, staff interview, and policy review the facility failed to implement the abuse and neglect policy by not completing background checks prior to staff employment. The facility reported a census of 48 residents.Findings include:Review of Staff C Certified Nursing Assistant (CNA) personnel file revealed no single contact repository (SING) background check. Review of a facility provided document titled, Employee Roster with a date of 3/30/26 indicated that Staff C had a hire date of 2/3/25.Interview 3/31/26 at 12:52 PM with the Director of Nursing (DON) revealed that SING was most likely completed as a third party background check was completed prior to Staff C's hire date. The DON further revealed that the facility could not log into the SING system to obtain the background check as results could not be obtained after 30 days in the system. Follow up interview 4/1/26 at 9:13 AM with the DON confirmed that Staff C did not have a SING background check completed in her file. The DON then confirmed that another background check had been completed prior to Staff C's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-02 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff and resident interview, the facility failed to administer medications in a timely manner for 11 of 20 residents reviewed (Resident # 21, #29, #27, #6, #25, #10, #2, #12, #16, #18 and #9). The facility reported a census of 48 residents.Findings include:Resident Council notes dated 3/19/26 indicated pills and treatments were not given timely.1. According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #21 scored 14 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. The resident's diagnoses included stroke, emphysema, and insomnia.On 3/30/26 at 11:09 a.m. Resident #21 stated a nurse didn't get her her meds until after 10 pm and she usually got them around 8 pm. That disrupted the schedule. She wants them earlier so she can get ready for bed. She said she was supposed to get them earlier, and this was not the 1st time this happened. A Medication Administration Audit dated 4/2/26 documented Resident #21 had the following medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-02 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review, resident interviews, and staff interviews, the facility failed to provide nursing staff to assure residents safety by not responding to call lights in a timely manner for 4 of 6 residents reviewed (Resident #2, #45, #6, and #36). The facility reported a census of 48 residents.Findings include:1. Review of Resident #2's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognitive functioning. The MDS further indicated that Resident #2 was dependent on staff for toileting hygiene, personal hygiene, and transferring from chair/bed-to-chair transfers. Interview on 3/30/26 at 11:34 AM with Resident #2 revealed that call lights can take fifteen minutes or longer at times. Resident #2 revealed that she watches the clock, and can tell how long it takes. Review of a facility provided document titled, Location Event Report dated 3/16/26 to 3/31/26 revealed call light response times for Resident #2's room.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-02 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility investigative file review, observation, staff interviews, and facility policy review the facility failed to document on the Controlled Drug Use Record and the electronic Medication Administration Record (MAR) when lorazepam (Ativan) medication were administered for 3 of 3 resident reviewed for controlled substance use (Resident #22, #23 and #47). The facility also failed to consistently and accurately reconcile controlled medications and remove expired medications/treatments from the medication room. The facility reported a census of 48 residents. Findings include: The facility self reported to the State Agency on 3/3/26 at 8:54 AM they revealed a total of 33 ml (milliliters) of liquid Ativan (antianxiety medication/controlled substance) was missing between three residents (Resident #22, #23 and #47). On 2/28/26 at approximately 6:00 AM, Staff G, Registered Nurse (RN) and Staff H, Licensed Practical Nurse (LPN) noted an Ativan discrepancy with Resident #22, #23, and #47.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-02 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, staff interview, and facility policy review the facility failed to ensure a resident's preference for med time for 1 of 2 resident's reviewed (Resident #21). The facility reported a census of 48 residents.Findings include:According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #21 scored 14 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. The resident's diagnoses included stroke, emphysema, and insomnia.On 3/30/26 at 11:09 a.m. Resident #21 stated a nurse didn't get her meds until after 10 pm Saturday night, and she usually gets them around 8, that disrupts the schedule. She wants them earlier so she can get ready for bed. She said she was supposed to get them earlier, and this was not the 1st time this happened.A Medication Administration Audit dated 4/2/26 documented Resident #21 had the following medications scheduled at 8 p.m.: Flonase Allergy Relief Nasal Suspension 50 mcg, 2 sprays both nostrils,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 43 citations
- Potential for harm · Dcited before2026-04-02 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview and guidance from the 2025 Resident Assessment Instrument (RAI) manual, the facility failed to complete and transmit a Minimum Data Set (MDS) assessment within federal guideline for 2 of 2 resident reviewed for MDS assessments (Resident #4 and #17). The facility reported a census of 48 residents. Findings include: 1. Review of the census tab in the electronic health record (EHR) revealed Resident #4 was discharged on 1/7/26. The Progress Note on 1/7/26 indicated Resident #4 had been discharged to Assisted Living. The MDS section of the EHR revealed a discharge MDS had not been set up or completed. 2. Review of the census tab in the EHR revealed Resident #17 was discharged on 2/10/26. The Progress Note on 2/10/26 indicated Resident #17 had returned home. The MDS section of the EHR revealed a discharge MDS had not been set up or completed. On 3/30/26 at 3:48 PM, the Interim Director of Nursing (DON) acknowledged Resident #4 and Resident #17 discharge MDS was not completed. She said a discharge MDS was expected to be completed when a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and pharmacist interview, the facility failed to intervene and call the pharmacy and follow up with a physician when medication was unavailable for 1 of 6 residents reviewed (Resident #51). The facility reported a census of 48 residents.Findings include: According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #51 scored 10 on the Brief Interview for Mental Status (BIMS) indicating moderate cognitive impairment. The resident's diagnoses included fractures and other multiple trauma, a seizure disorder, a mood disorder, and mild cognitive impairment. The Care Plan initiated 12/11/25 identified Resident #51 at risk for adverse effects from the routine/as needed (PRN) use of anticonvulsants. The resident had a diagnosis of epilepsy. Interventions included observing for the effectiveness of medications, reporting significant side effects to the physician, and reviewing medications as necessary. The Medication Administration Record (MAR) for December…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-02 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review and policy review the facility failed to give medications according to manufacturer's instructions for 2 out of 5 residents observed during medication pass (Resident #24 and #14). The facility reported a census of 48 residents. Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #24 dated 2/11/26 identified a Brief Interview for Mental Status (BIMS) score of 11, indicating moderately impaired cognition. The MDS identified Resident #24 was independent with bed mobility and transfers. The MDS included diagnoses of non-alzheimer's dementia, seizure disorder and anxiety disorder. The April 2026 Medication Administration Record (MAR) directed staff to administer Fosamax (used to treat or prevent osteoporosis) 70 MG (milligrams) one tablet by mouth one time a week in the Early AM on Wednesday related to osteoporosis. The order lacked specific directions on how the medication should be administered. During observation with the morning medication pass on 4/1/26 with Resident #24 and review of April 2026 MAR revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-02 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and Pharmacy interview, the facility failed to ensure residents were free of significant medication errors for 1 of 6 residents reviewed (Resident #51). The facility reported a census of 48 residents.Findings include:According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #51 scored 10 on the Brief Interview for Mental Status (BIMS) indicating moderate cognitive impairment. The resident's diagnoses included fractures and other multiple trauma, a seizure disorder, a mood disorder, and mild cognitive impairment.The Care Plan initiated 12/11/25 identified Resident #51 at risk for adverse effects from the routine/as needed (PRN) use of anticonvulsants. The resident had a diagnosis of epilepsy. Interventions included observing for the effectiveness of medications, report significant side effects to the physician, and review medications as necessary. 1. The Medication Administration Record (MAR) for December showed the resident to receive Cenobamate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-02 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident interviews, staff interview, and policy review the facility failed to provide food at an appetizing temperature to 3 of 15 residents (Residents #2, #5, and #45) reviewed. The facility reported a census of 48 residents.Findings include:1. Review of Resident #2's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognitive functioning. Interview on 3/30/26 at 11:35 AM with Resident #2 revealed the food that comes on lunch trays is often cold, and not warm when it is delivered. 2. Review of Resident #5's MDS dated [DATE] revealed a BIMS score of 13 indicating intact cognitive functioning. Interview on 3/30/26 at 11:14 AM with Resident #5 revealed the food is often cold when it is delivered on room trays when it should be hot. 3. Review of Resident #45's MDS dated [DATE] revealed a BIMS score of 15 indicating intact cognitive functioning. Interview on 3/30/26 at 10:32 AM with Resident #45…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-02 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, resident interview, staff interviews, and policy review the facility failed to use universal infection control measures (hand hygiene) during care of two separate wounds for 1 of 5 residents reviewed for infection control (Residents #2). The facility reported a census of 48 residents. Findings include:Review of Resident #2's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognitive functioning. Further review of the MDS revealed Resident #2 had diagnoses of hypertension (high blood pressure), diabetes mellitus, stroke, and a stage 3 (full-thickness skin loss injury) pressure ulcer to the right buttocks. Interview on 3/30/26 at 11:37 AM with Resident #2 revealed that there were open areas to her buttocks. Resident #2 further revealed the areas to her buttocks are getting dressing changes. Review of Resident #2's Electronic Healthcare Record (EHR) page titled, Clinical Physician Orders revealed an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-23 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility document review, staff interviews and resident interviews, the facility failed to answer call lights in a timely manner for 4 of 4 residents reviewed (Resident #3, #4, #5 and #6). The facility reported a census of 52 residents.Findings include:1) According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #3 scored 15 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. The MDS documented the resident was dependent on staff for toileting hygiene, showering, dressing, rolling left and right, transfers and mobility in the wheelchair. The resident's diagnoses included diabetes, a fracture (ankle), and chronic obstructive lung disease.On 12/22/25 at 3:11 p.m. Resident #3 stated she didn't keep time for call lights, but had to wait a long time on weekends to get the light answered. A review of Resident #3's call light logs for the previous 2 weekends revealed:On 12/14/25 at 8:31 a.m. a call light of 31 minutes.On 12/14/25 at 10:32…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-10-15 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, staff interview, and policy review the facility failed to provide nursing staff to assure residents safety by not responding to call lights in a timely manner. The facility reported a census of 47 residents.Findings include: 1. Review of Resident #1's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognition. The MDS further revealed diagnoses of heart failure, renal insufficiency, diabetes mellitus, hyperlipidemia, and morbid obesity. Interview 10/14/25 at 10:30 AM with Resident #1 revealed that call lights take longer than 15 minutes often, especially on the evenings and weekends. 2. Review of Resident #2's MDS dated [DATE] revealed a BIMS score of 15 indicating intact cognition. The MDS further revealed diagnoses of diabetes mellitus, hyperlipidemia, anxiety disorder, respiratory failure, post polio syndrome, and morbid obesity. Interview 10/14/25 at 2:05 PM with Resident #5 revealed call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-15 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review the facility failed to revise and implement care plans for 1 of 3 residents (Resident #1) reviewed. The facility reported a census of 47 residents. Findings include: Review of Resident #1's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognition. The MDS further revealed diagnoses of heart failure, renal insufficiency, diabetes mellitus, hyperlipidemia, and morbid obesity.Review of Resident #1's Care Plan revealed that Resident #1 was at risk for falls related to weakness with an intervention for Resident #1 to have on the proper footwear prior to transfers initiated 1/29/23. The Care Plan further revealed Resident #1 had activities of daily living deficit related to weakness with an intervention for transfers with assistance with two staff with a walker and gait belt dated 1/11/23. Review of a facility provided document titled, Physical Therapy Discharge summary dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-24 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interviews, facility documentation and policy review, the facility failed to provide care for 6 out of 15 residents reviewed (Resident #1,#6, #9, #11, #12, #2) in a manner to promote dignity and respect. The facility reported a census of 47 residents. Findings include: 1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Staff Assessment for Mental Status indicating severely impaired cognition. The MDS identified Resident #1 was dependent on staff for eating. Resident #1's MDS included diagnoses of Alzheimer's disease, non-Alzheimer's dementia, and anxiety disorder. On 6/18/25 at 9:37 AM, Staff B, Registered Nurse (RN) reported on 6/5/25 during breakfast she observed Resident #1 reached for his plate of food and saw Staff A, Certified Nursing Assistant (CNA) push his hands away. She said Resident #1 reached for the plate of food 3-4 more times and Staff A would swat his hands away. She said each time Staff A would get more and more aggressive with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-24 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel file reviews, facility policy review and staff interviews, the facility failed to provide dependent adult abuse (DAA) recertification training within 3 years for 1 of 2 employees reviewed. The facility identified a census of 47 residents. Findings include: The personnel file for Staff A, Certified Nursing Assistant (CNA) documented a hire date of 5/15/24. Review of the Dependent Adult Abuse Mandatory Reporter Training Certificate documented Staff A completed the 2 hour dependent adult abuse training on 5/8/22. The facility policy titled Nursing Facility Abuse Prevention, Identification, Investigation and Reporting Policy updated 10/19/22 revealed each employee will be required to take a 1 hour recertification training within 3 years of the initial 2 hour training course and every three years thereafter. On 6/17/25 at 11:40 AM, the Administrator reported Staff A did not have an updated DAA certificate. The Administrator stated she was not sure why Staff A had not taken the training. She said the facility had an excel spreadsheet to track the DAA training and Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-24 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to limit PRN (as needed) antipsychotic drugs to 14 days, failed to have a Physician evaluate for appropriateness of the medication and provide a clinical rationale prior to the antipsychotic medication usage being extended. In addition the facility failed to obtain a clinical rationale when an antianxiety medication usage was extended and also failed to complete behavioral documentation and offer/attempt nonpharmacological interventions prior to the administration of antianxiety medications for 1 out of 3 residents reviewed (Resident #2) for unnecessary medications. The facility reported a census of 47 residents. Findings include: Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 9, indicating moderately impaired cognition. The MDS identified Resident #2 as dependent on staff for bed mobility and chair/bed to chair transfers. Resident #2's MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility investigation review, staff interviews and policy review the facility failed to report an allegation of abuse within 2 hours to the Iowa Department of Inspections, Appeals and Licensing (DIAL) for 1 of 3 residents reviewed (Residents #1). The facility reported a census of 47 residents. Findings include: A facility form titled Self Report documented on 6/5/25 at 7:35 AM, Staff A, Certified Nursing Assistant was assisting Resident #1 eating his breakfast. During this time Staff B, Registered Nurse (RN), witnessed Staff A push Resident #1's hands away from his plate as he continued to grab towards it. Staff B stated this occurred multiple times before Staff A quickly wheeled Resident #1 away from the table prior to him completing his meal. The documentation revealed Staff B notified the Administrator regarding the allegations of abuse at approximately 3:30 PM on 6/5/25. Review of the document titled Intake Information revealed the facility contacted the State Agency via phone regarding the allegation of abuse for Resident #1 on 6/5/25 at 4:57 PM and completed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-24 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, facility investigation review, time card detail, and policy review the facility failed to separate a staff member from dependent residents accused of alleged abuse that occurred on 6/5/25 at 7:30 AM in a timely manner for 1 of 3 resident reviewed for abuse (Resident #1). The staff member continued to worked her shift and left the facility at 4:40 PM. The facility reported a census of 47 residents. Findings include: A facility form titled Self Report documented on 6/5/25 at 7:35 AM, Staff A, Certified Nursing Assistant was assisting Resident #1 eating his breakfast. During this time Staff B, Registered Nurse (RN), witnessed Staff A push Resident #1's hands away from his plate as he continued to grab towards it. Staff B stated this occurred multiple times before Staff A quickly wheeled Resident #1 away from the table prior to him completing his meal. The documentation revealed Staff B notified the Administrator regarding the allegations of abuse at approximately 3:30 PM on 6/5/25. The form further documented on 6/5/25 at 3:35 PM, the Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinic record review, staff interviews, family interview and policy review, the facility failed to administer medications per physician orders for 1 out of 3 residents reviewed (Resident #3) for significant medication errors. The facility reported a census of 47 residents. Findings include: Resident #3's Minimum Data Set (MDS) dated [DATE] identified a Brief Interview for Mental Status (BIMs) score of 08, indicating moderately impaired cognition. The MDS identified Resident #2 required substantial/maximal assistance with bed mobility and transfers. The MDS included diagnoses of cancer, hypertension (high blood pressure), peripheral vascular disease, chronic obstructive pulmonary disease, malnutrition, depression and chronic pain. The MDS documented Resident #3 had a condition or chronic disease with a life expectancy of less than 6 months and received hospice services while a resident at the facility. The MDS documented Resident #3 had received antidepressant medications during the last 7 days. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-13 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and guidance from the 2024 Resident Assessment Instrument (RAI) Manual, the facility failed to accurately reflect the status of 7 of 13 residents in the Minimum Data Set (MDS) Assessments (Resident #1, #5, #20, #30, #34, #35, #41). The facility reported a census of 48 residents. Findings include: 1. The Pre admission Screening and Resident Review (PASRR) of Resident #1, dated 1/27/23, identified the resident to require PASRR Level II Services. (Considered by the State Level II process to have a serious mental illness and/or intellectual disability or a related condition). The PASRR identified the Resident to have diagnoses of Down Syndrome, major depressive disorder, mild intellectual disability and unspecified neurodevelopmental disorder. The PASRR identified specialized services the facility needed to provide to the resident while remaining in the nursing facility. The MDS of Resident #1, dated 8/6/24, failed to document the resident to be considered by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-13 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and review of facility menus, the facility failed to follow the posted menu and serve the appropriate portions for 2 of 2 residents who received pureed diets (Res #25 and Res #35), and failed to serve the ordered therapeutic menu for 6 of 6 residents (Res #1, #6, #18, #30, #38, #43) who were ordered to receive mechanical soft diets. The facility reported a census of 48 residents. Findings Include: Posted lunch menu for 3/10/25: 1 Maple Bacon Chicken Sandwich 4 oz French Fries 4 oz Hot Spiced Beets 1 sq Orange Poppyseed Cake 8 oz Milk The menu spreadsheet documented residents with mechanical soft diet orders should receive orange cake with no poppyseeds and residents with puree diet orders should receive pureed orange cake with no poppyseeds. On 3/10/25 at 12:05 pm, Resident #25 and Resident #38 were observed during noon meal service. The Certified Dietary Manager (CDM) served dessert to both residents, and stated to the staff member sitting at the table that Resident #25 was getting pudding instead of cake because poppyseeds cannot safely be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-13 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, guidance from the 2022 Food & Drug Administration (FDA) Food Code and facility policy review, the facility failed to use proper sanitation and glove use during lunch service, and also failed to regularly clean and monitor the internal temperature of a refrigerator designated for resident food items. The facility reported a census of 48 residents. Findings Include: Initial kitchen walk through was initiated on 3/10/25 at 9:36 am. During the kitchen walk through, the Certified Dietary Manager (CDM) was asked about a policy regarding food brought to the facility by resident families/visitors. She stated there is a refrigerator in the employee break room and that is where those foods are stored. She stated the food gets thrown out if not eaten after three days. On 3/11/25 at 10:42 am, observed the break room resident upright refrigerator/freezer and both the refrigerator and freezer were visibly very soiled. No thermometers were observed. No cleaning logs and no temperature logs were observed. On 3/11/25 at 10:50 am, the State Surveyor entered the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-13 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, personnel record review and Facility Assessment review, the facility failed to ensure that Certified Nurse Aides (CNA) completed the required 12 hours of in-service training annually, for 3 of 3 personnel reviewed. The facility reported a census of 48 residents. Findings include: According to an untitled facility spreadsheet, Staff A, CNA was hired on 10/20/23, Staff B, CNA was hired on 11/12/23, and Staff C, CNA was hired on 12/21/22. When asked to provide documentation of CNA continuing education on 3/12/25 at 10:19 AM, Staff D, Nurse Manager, said the previous Business Manager (BM) was not keeping track of the CNA education needs in Relias, and Staff B hadn't even been signed up for the Relias access. Staff D said that going forward, the new BM would be running a monthly list of required education for CNA in Relias and monitoring/tracking that it was getting completed. The Facility Assessment section titled: Information About Our Staff Training/Education and Competencies, showed that the facilities training program would include an orientation process…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-13 · tag F0567 — failed to protect residents' money held by the home — isolatedHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, admission record review, family interview, staff interview and facility policy review the facility failed to provide complete information to residents regarding room rates for 4 of 4 residents (Resident #20, #22 #49 and #104) reviewed. The facility reported a census of 48 residents. Findings include: On 3/11/25 at 9:30 AM, a family member for Resident #20 expressed concerns related to billing. A follow up review of the admission documentation revealed that the admission Agreement (AA) dated March 15, 2023, lacked clarification of daily room and board charges. The AA included a line: The Base Rate shall equal $____ per day. The Base Rate is subject to change as herein provided. The blank had been filled in with SNF (Skilled Nurse Facility). The AA for Resident #49 dated 11/26/24 did not include an amount and the letters MCD were written on the line. The AA dated 10/28/24 for Resident #22 lacked information on the room rate and SNF was hand written on the line. On 3/12/25 at 11:52 AM, the Regional [NAME] President of Operations agreed that the room and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to complete family notification for 1 of 13 residents reviewed (Resident #35). The facility failed to notify Resident #35's family that an antiviral medication was started due to possible shingles infection. The facility reported a census of 48 residents. Findings include: Resident #35's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) was not completed. A Staff Assessment for Mental Status documented Resident #35 was severely impaired with decision making. Resident #35's MDS included diagnoses of down syndrome and intellectual disabilities. A Progress Note dated 3/4/25 at 9:31 AM documented Resident #35 had 12 intact blisters on his left side and the nurse suspected shingles. The note documented a fax was sent to the Physician. A Progress Note dated 3/4/25 at 6:39 PM documented the facility received a new order to start Valcyclovir (antiviral drug used to treat herpes virus infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, family interview, staff interviews and Facility Assessment review, the facility failed to provide a clean, homelike environment for 2 of 3 residents (Resident #20 and #21) reviewed. The facility reported a census of 48 residents. Findings include: On 3/11/25 at 9:30 AM, a family member for Resident #20 expressed concerns about the cleanliness of the facility and that the room for Resident #20 had spider webs in the corners and dirty floors. In an observation on 3/12/25 at 6:55 AM, it was discovered that there were spider webs in the corner behind the recliner chair in Resident #20's room. The bathroom wall behind the toilet was stained and there was black scattered on the tile and floor. The grout in the tile joints around the area of the stains was gone and the floor corners were heavily soiled. In an observation on 3/12/25 at 8:06 AM, it was found that the bathroom for Resident #21 had similar stains, missing grout and soiled floors as the room for Resident #20. The wall behind and below the toilet had a black substance around the tile and on the floor. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, guidance from the 2024 Resident Assessment Instrument (RAI) Manual, and facility policy review, the facility failed to complete and transmit a Minimum Data Set (MDS) Assessment within federal guidelines for 1 of 13 residents (Res. #45) reviewed for MDS Assessments. The facility reported a census of 48 residents. Findings include: The Census Line portion of the Electronic Health Record (EHR) of Resident #45 documented the resident discharged from the facility on 11/8/24. The Discharge Summary Note documented the resident had discharged on 11/18/25 at 9:45 am. The MDS Section of the EHR, reviewed on 3/11/25, failed to reveal a discharge MDS had been set up or completed. On 3/11/25 at 3:14 pm, the MDS Coordinator stated she sets up discharge MDS Assessments on the day of discharge and the social worker also double checks discharges. She stated she was not sure how she had missed completing the assessment. On 3/12/25 at 4:44 pm, the Nurse Consultant stated the facility does not have a policy regarding MDS completion. She stated they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews and policy review, the facility failed to complete and document appropriate assessments and interventions for the necessary care and services, to maintain the residents' highest practical physical well-being for 1 of 3 residents reviewed (Resident #22) with skin impairments. The facility reported a census of 48 residents. Findings include: Resident #22's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS identified Resident #22 required substantial to maximal assistance with bed mobility and transfers. The MDS included diagnosis of hypertension (high blood pressure), diabetes mellitus, septicemia (life threatening blood infection) and cerebral infarction. The MDS revealed Resident #22 had a stage three pressure ulcer and moisture associated skin damage (MASD). The MDS documented skin and ulcer/injury treatments were in place that included a pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to provide adequate nursing supervision to prevent accidents and injuries for 1 of 1 resident reviewed (Resident #22) for falls. The facility failed to complete a root cause analysis (RCA), follow up fall assessments and implement a fall intervention after a fall occurred. The facility reported a census of 48 residents. Findings include: Resident #22's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS identified Resident #22 required substantial to maximal assistance with bed mobility and transfers. The MDS included diagnosis of hypertension (high blood pressure), diabetes mellitus, septicemia (life threatening blood infection) and cerebral infarction. The MDS documented Resident #22 had one fall with no injury since last assessment. The Care Plan with a date initiated 10/28/24 documented Resident #22 was at risk for fall and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review, family interview and staff interview, the facility failed to accurately provide physician ordered respiratory services for 3 of 3 residents reviewed (Resident #20, #21, #34). The facility reported a census of 48 residents. Findings include: 1. The Minimum Data Set (MDS) of Resident #20 dated 1/15/25 documented diagnoses which included atrial fibrillation, heart failure, and respiratory failure. The Active Orders Section of the EHR of Resident #20 revealed an order dated 3/29/23 for oxygen at 1-2 liters at all times and CPAP (continuous positive airway pressure) with oxygen at 2 liters when sleeping. On 3/10/25 at 10:47 am, Resident #20 was observed sitting in her recliner, with her oxygen cannula in place in her nares (nostrils). The end of the oxygen cannula was observed lying on the floor, not hooked to her oxygen concentrator. The concentrator was turned on at 2 liters. On 3/11/25 at 9:14 am, a family member of Resident #20 reported having found her oxygen on the floor in the past. He stated she has been sent to out of facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure that staff used Enhanced Barrier Precautions (EBP) during resident cares for 1 of 3 residents reviewed. Staff K, Registered Nurse (RN) failed to use the recommended Personal Protective Equipment (PPE) while administering tube feedings to Resident #21. The facility reported a census of 48 residents. Findings include: Nursing Notes for Resident #21 showed the following entries: a. On 3/1/25 at 11:38 PM, Resident #21 was transferred to the hospital. b. On 3/7/25 at 1:02 PM, he returned to the facility totally dependent on staff assistance for transfers, toileting and meals. c. On 3/7/25 at 9:07 PM tube feedings initiated. In an observation on 3/11/25 at 6:30 AM, Resident #21 was sitting in his recliner in his room with nasal cannula supplemental oxygen. The resident had some difficulty answering questions as his speech was soft with limited words. Staff K said that the resident had recently returned from the hospital with a feeding tube due to aspiration pneumonia. Staff K prepared the tube feedings and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-24 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interviews, staff interviews and policy review the facility failed to establish a pest control program and failed to implement measures to eradicate and contain household pests for 2 of 3 residents reviewed. On 12/8/24 staff reported bugs in the room of Resident #1 and #2. The staff did not know what steps to take to mitigate the spread of what was later identified as bed bugs. The facility reported a census of 53 residents. Findings include: 1) According to the Minimum Data Set (MDS) dated [DATE], Resident #1 had a Brief Interview for Mental Status (BIMS) score of 7 (moderate cognitive deficit.) He required substantial assistance with dressing and hygiene, and was totally dependent on staff for transfers and toileting. His diagnosis included heart failure, renal insufficiency, diabetes mellitus and non-Alzheimer's dementia. The Care Plan for Resident #1 last updated on 5/3/24, showed that he was independent with the use of a wheelchair and he had right sided paralysis.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and policy reviews the facility failed to store, prepare, serve, and distribute food in accordance with professional standards. The facility reported a census of 50 residents. Findings include: On 5/6/24 at 11:53 AM observed Staff A, Cook/Dietary, serve a portion of the noon meal. Staff A wore gloves and touched the bun wrapper, serving utensils, and the buns while preparing Philly Steak Sandwiches. Continuous observations on 5/7/24 at 11:07 AM identified the Dietary Manager (DM), also the cook during this observation, don/doff gloves with inconsistent hand hygiene. The DM removed gloves and placed them on the serving line, donned new gloves, and continued to serve meals over the dirty gloves. Staff A removed gloves worn while handling meal/dietary need cards, donned new gloves to make a peanut butter and jelly sandwich. With new gloves Staff A opened the bread bag, obtained 2 slices of bread, carried them to the preparation station. Staff continued to prepare the sandwich touching the bread after holding the containers of peanut butter and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to refer residents with an initial negative Level I result for the Pre-admission Screening and Resident Review (PASRR), with a newly evident or possible serious mental disorder, intellectual disability, or other related condition, to the appropriate state-designated authority for Level II PASRR evaluation and determination for 1 of 4 residents (Residents #14) reviewed. The facility reported a census of 50 residents. Findings include: Review of Resident #14 ' s Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 6 indicating severe cognitive impairment. The MDS further revealed diagnosis of non-Alzheimer's dementia, depression, and bi-polar disorder. Review of a facility provided document titled, Notice of PASRR Level 1 Screen Outcome, dated 8/11/21 for Resident #14 revealed a diagnosis of major depression. The Level I Outcome: Level I Negative, No Status Change. The Rationale included: no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to ensure as needed (PRN) orders for psychotropic medications did not exceed 14 days without physician review for 1 of 5 residents (Resident #52) reviewed. The facility reported a census of 50 residents. Findings include: Review of Resident #52's Minimum Data Set (MDS), dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 1out of 15, indicating a severe cognitive impairment. The MDS listed diagnosis of diagnosis of Alzheimer's disease, anxiety, and depression. Review of the Clinical Physician's Orders, revealed an order for lorazepam (anti-anxiety medication) intensol oral concentrate 2 mg/ml (milligrams per milliliter). Give 0.25 ml every 1 hour PRN for anxiety/restlessness/agitation. This order lacked a specified stop date. Review of the Medication Administration Records (MAR) from 3/22/24 through 5/7/24 revealed the PRN order for lorazepam intensol oral concentrate was given 15 times in the month of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-14 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility record review, staff interviews, and policy review, the facility failed to implement a system to consistently and accurately reconcile controlled medications. The facility reported a census of 58 residents. Findings include: A facility form titled Monthly Narcotic Count Record labeled Medication Cart 100 indicated the staff who signed the form, acknowledged the transfer of responsibility for the narcotic count and have found the quantity counted of each medication agreed with the quantity stated on the Individual Narcotic Count Record. The record required the Nurse's on signature and the Nurse's off signature for each shift. The review of the count record for Medication Cart 100 lacked staff signatures, indicating the reconciliation of controlled medications for Medication Cart 100 didn't occur on the following shifts: a. February 2024 - 2/1/24 - 2-10 shift on - 2/3/24 - 2-10 shift off - 2/4/24 - 2-10 shift off - 2/8/24 - 2-10 shift on and off - 2/14/24 - 2-10 shift off - 2/21/24 - 2-10 shift on and off - 2/22/24 - 10-6 shift off - 2/28/24 - 6-2 shift on and off b.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-14 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews and policy review, the facility staff failed to keep medication cart locked while unattended by staff in a resident common area. The facility reported a census of 58 residents. Findings include: On 3/11/24 at 8:20 AM observed a medication cart unlocked in a resident common area near the 200 hallways without staff presence. Staff A, Licensed Practical Nurse (LPN) returned to the medication cart and locked it during the observation. On 3/13/24 at 1:25 PM, observed a medication cart unlocked in a resident common area near the 200 hallways without staff presence. The Director of Nursing (DON) acknowledged the unlocked medication cart and locked the medication cart herself. She stated she would educate the staff regarding the need to lock the medication cart. On 3/13/24 at 1:52 PM, Staff A verified she left the medication cart unlocked and unattended on 3/11/24 and on 3/13/24. She stated she knows the expectations and the DON talked to her on Monday and again on 3/13/24. Staff A stated a resident needed his blood sugar done right away and she left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interview, and facility documentation, the facility failed to provide care to promote dignity and respect for 1 of 8 residents reviewed (Resident #7). After Resident #7 turned on her call light to use the restroom, she waited so long she became incontinent of urine. Resident #7's felt terrible from becoming incontinent and not having assistance within 15 minutes to help her. Findings include: Resident #7's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. Resident #7's MDS included diagnoses of heart failure, hypertension (high blood pressure), renal disease (kidney), diabetes mellitus, depression, and morbid obesity. The MDS identified Resident #7 as occasionally incontinent of urine. A facility form titled Grievance Form 2/26/24 revealed Resident #7's husband reported a concern to Administration related to long call lights, resulting in Resident #7 urinating on herself. The form…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-14 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to notify the Physician and family when a resident had a change of condition for 1 of 6 residents reviewed (Resident #1). Findings include: Resident #1's Minimum Data Set (MDS) assessment dated [DATE] assessment identified a Brief Interview for Mental Status (BIMS) score was a 2, indicating severe cognitive impairment. Resident #1's MDS included diagnoses of anxiety disorder, anemia, pancreatic cancer, hypertension (high blood pressure), heart failure and kidney disease. The Health Status Note dated 12/2/23 at 1:30 PM reflected when the aides helped Resident #1 up they observed a skin tear to her left outer shin. The nurse cleansed the area, applied steri strips, and covered it with a duoderm (waterproof dressing). Resident #1 couldn't tell the staff how the area occurred. Resident #1 had no complaints of pain or discomfort. The Clinical record lacked notification to the Physician or family regarding Resident #1's skin tear on her left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-14 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interviews, staff interview, and facility record reviews, the facility failed to provide sufficient staff to meet the needs of the residents who resided in the facility for 3 of 8 residents reviewed (Residents #6, #7, and #8). Findings include: 1. Resident #7's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The Clinical Census revealed Resident #7 resided in room [ROOM NUMBER]-B. A facility form titled Grievance Form 2/26/24 revealed Resident #7's husband reported a concern to Administration related to long call lights, resulting in Resident #7 urinating on herself. The form documented the incident occurred over the weekend of 2/24/24 -2/25/24. The section of the form titled Pertinent Findings documented Resident #7 did have a 25-minute, 34 minute and 38-minute call light. The form listed Resident #7's grievance as confirmed. On 3/12/24 at 1:10 PM, Resident #7 reported things…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-16 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews the facility failed to maintain a clean homelike environment. Due to maintenance concerns, the facility had missing tiles in some hallways. In addition, the facility lacked housekeeping at one time, resulting in dirty floors around toilets in some rooms. The facility reported a census of 43 residents. Findings include: On 8/7/23 at 7:30 AM observed a missing ceiling tile in the 100 and the 200 hallways. On 8/7/23 at 8:15 AM saw the floor around and behind the toilets in rooms [ROOM NUMBERS]. The floor appeared very dirty and grimy with dark stains. On 8/7/23 at 10:00 AM, Resident #3's family member reported that the facility had a bad temperature in the building for a couple of days when the air conditioning went gone out in the 200 hallway. She said that Resident #3 did get a fan to put in the room. On 8/7/23 at 9:17 AM, the Maintenance Manager (MM) explained that they removed the tile out of the ceiling at the end of the 200 hallway due to the air conditioning unit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and policy review the facility failed to implement infection control procedures to prevent the spread of pathogens during food service and in the kitchen area. The facility reported a census of 43 residents. Findings include: On 8/7/23 at 11:27 AM observed a large floor fan in the doorway of the kitchen blowing across the room from the floor. The fan had dust accumulation on the blades. On the wall another fan hanged rotating and blowing across the room. The fan appeared very dusty and blowing in the direction of food. The ceiling had areas above the food prep table with accumulated dust. On 8/7/23 at 11:45 PM, watched as the Dietary Manager (DM) made Rueben sandwiches while wearing disposable gloves. The DM touched several surfaces with gloved hands and then touched the sandwiches with the same gloves. On 8/7/23 at 1:03 PM, the DM said that maintenance cleaned the ceilings but she never seen it being cleaned. On 8/16/23 at 9:10 AM, the DM acknowledged that she should have changed her gloves after touching surfaces and before touching the bread.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident, and staff interviews the facility failed to notify the physician when a resident had a change in condition for two of three resident reviewed (Residents #9 and #2). Findings include: 1. Resident #9's Minimum Data Set (MDS) assessment dated [DATE] reflected an admission date of 4/19/23. The MDS identified a Brief Interview for Mental Status (BIMS) score of 0, indicating severe cognitive deficit. He required extensive assistance from one person for transfers, walking, and locomotion. In addition, he required supervision with set up assistance for eating. Resident #9 ate a mechanically altered diet. The Care Plan Focus initiated 4/18/23 indicated that Resident #9 had an activities of daily living (ADLs) deficit due to altered mobility and an intellectually disability. The Care Plan Focus initiated 4/18/23 reflected that Resident #9 had the potential for an altered nutritional status due to his diagnoses of Alzheimer's, Down Syndrome (a genetic disorder caused…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-16 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on residents' record review, facility documents review, personnel record review, resident and staff interviews, the facility failed implement safeguards to prevent misappropriation of resident funds for 1 of 3 residents reviewed (Resident #10). After Resident #10 discharged from the facility she discovered the bank cashed a check written out to a staff member. Once Resident #10 learned of the cashed check, she reported the concern to the facility. Findings include: The admission Agreement signed by Resident #10 on instructed that the facility could not have complete control over residents' personal effect's and therefore the facility should not be responsible for loss or damage not occasioned by the negligence of the facility. Resident #10's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview of Mental Status (BIMS) score of 15, indicating intact cognition. The Interview for Daily Preferences indicated that Resident #10 felt it is very important for her to care for her personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, the facility failed follow the physician's order for one of three residents reviewed (Resident #2). The facility failed to contact the doctor when Resident #2 had an order to notify the physician when Resident #2 had a weight gain of 4-5 pounds in a 24-hour timeframe. Findings include: Resident #2's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. He required extensive assistance from one person for transfers, dressing, and toilet use. Resident #2 had shortness of breath with exertion (movement) and when lying flat. He used a diuretic (medication remove excess fluid from the body) seven out of seven days in the lookback period. The MDS listed that Resident #2 used oxygen and a non-invasive mechanical ventilator (BiPAP/CPAP - machines usually used to assist in breathing by pushing the oxygen into and sometimes out of the body) during the lookback period.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, hospital record reviews, and staff interviews, the facility failed to identify a change in condition for one of three residents (Resident #9) reviewed for assessment and intervention. When Resident #9 started to decline in his intake, the facility identify the decline until he appeared lethargic and started to have labored breathing. At this time, the nurse sent Resident #9 to the hospital, where they admitted him for pneumonia, dehydration, and elevated sodium levels. Findings include: Resident #9's Minimum Data Set (MDS) assessment dated [DATE] reflected an admission date of 4/19/23. The MDS identified a Brief Interview for Mental Status (BIMS) score of 0, indicating severe cognitive deficit. He required extensive assistance from one person for transfers, walking, and locomotion. In addition, he required supervision with set up assistance for eating. Resident #9 ate a mechanically altered diet. The Care Plan Focus initiated 4/18/23 indicated that Resident #9 had an activities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-05-09 · tag F0625 — widespreadNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review the facility failed to obtain bed hold notifications for 4 of 4 residents (Residents #11, #15, #43, and #45) reviewed. The facility reported a census of 50 residents. Findings include: 1. Review of Resident #11's Electronic Health Record (EHR) census tab revealed an unpaid hospital leave from 11/14/23 through 11/17/23. 2. Review of Resident #45's EHR census tab revealed a discharged hospital stay from 4/26/24 through 5/1/24. 3. Review of Resident #15's Minimum Data Set (MDS) dated [DATE] revealed a most recent admit date from an acute hospital stay dated 4/5/24. Review of Resident #15's EHR found a Hospital Leave- unpaid period from 4/1/24 to 4/5/24. Supporting documentation for a bed hold was not present in Resident #15's EHR. 4. Review of Resident #43's Minimum Data Set (MDS) dated [DATE] revealed a most recent admit date from an acute hospital stay dated 3/5/24. Review of Resident #43's EHR found a Hospital Leave- Unpaid from 2/2/24 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record. 1 Medicare payment denial on record.
- Medicare payment denial — starting 2025-04-08 for 3 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ACCURA HEALTHCARE — 41 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.5 | -1.5 vs chain |
| Health inspection | 1 of 5 | 2.6 | -1.6 vs chain |
| Staffing | 2 of 5 | 3.1 | -1.1 vs chain |
| Quality measures | 3 of 5 | 2.8 | +0.2 vs chain |
The other 40 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ACCURA MIDWEST HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/01/2017 |
| LENEAVE, THOMAS | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 11/01/2017 |
| TOTI, LISA | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR | — | since 01/01/2020 |
| LENEAVE, TED | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 11/01/2017 |
| AMERICAN HEALTHCARE MANAGEMENT SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 11/01/2017 |
CMS files one row per role, so the 9 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $256K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165455. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.