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Accura Healthcare of Lake City, LLC

1409 West Main Street, Lake City, IA 51449 · For profit - Corporation · 46 certified beds · (712) 464-3106 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609) — most recent Apr 2024Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$38,610 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $38,610 in federal fines (most recent 2025-01-09)
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
212 Main St · (712) 673-2500 · Call to confirm hours
Pharmacy
1321 W Main St · (712) 464-7281 · Call to confirm hours
Grocery
820 Main St · (712) 464-7970 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased27.8%17.1%15.4%worse
Long-stay residents who lose too much weight2.3%4.6%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.5%0.9%better
Long-stay residents with a urinary tract infection6.1%2.4%2.0%worse
Long-stay residents with depressive symptoms6.8%4.2%6.5%typical
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury11.8%3.8%3.3%worse
Long-stay residents whose ability to walk worsened26.8%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication16.3%20.8%18.9%better
Long-stay residents given the seasonal flu vaccine97.7%95.3%95.3%typical
Long-stay residents with pressure ulcers1.5%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control30.0%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.8%19.5%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%2.1%1.4%better
Short-stay residents given the seasonal flu vaccine44.0%73.3%79.4%worse
Short-stay residents rehospitalized after admission17.2%20.9%22.6%better
Short-stay residents with an outpatient ER visit23.6%13.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days3.021.491.67worse
Long-stay outpatient ER visits per 1,000 resident days3.762.081.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 39 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.2%U.S. median 51.5%
Got home and stayed home
11.8%U.S. median 10.7%
Went back to hospital
60.0%U.S. median 56.6%
Met the expected recovery
0.17U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 60.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 15% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.2%CMS range 39.8–62.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.8%CMS range 7.8–17.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge60.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.891.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
0.83
LPN hours/ resident / day
2.51
Aide hours/ resident / day
3.69
Total nurse hours/ resident / day
0.33
RN hoursweekends
37.0%
Total nursing turnover
77.8%
RN turnover

How full it usually is: this home is certified for 46 beds and averages 41.0 residents a day — about 89% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.51 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.87 on weekdays — 16% thinner on weekends. RN hours go from 0.36 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2026-04-23)
7
at the previous standard inspection (2025-04-03)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 12 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to provide adequate supervision to ensure timely intervention during a choking incident for 1 resident (Resident #1) and failed to ensure appropriately trained staff supervised and fed residents at risk for choking for 2 of 2 residents (Resident #1 and #3). On 12/4/24, while at supper in the assisted area, Staff A, Noncertified Nurse Aide (NCNA), assisted Resident #3 eat and observed Resident #1. Resident #1 choked. At the time, the only people in the assisted dining room were Staff A and the 2 residents. Staff A couldn't do the Heimlich and the walkie talkie failed to work to summon help timely. Staff A yelled for help. After hearing Staff A, Staff D Dietary Aide responded and learned they needed assistance. Staff D left the dining room to find additional staff to assist Resident #1. Staff A provided back thrusts without success. Once the nurse arrived, they managed to dislodge a piece of bread which allowed the resident to resume breathing. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, wound center record review and staff interviews the facility failed to assure that a resident with a pressure ulcer received treatment and services, consistent with professional standards of practice, to promote healing of a stage three pressure ulcer for 1 of 1 resident reviewed (Resident #2). The facility reported a census of 34 residents. Finding include: The Minimum Data Set (MDS) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is a partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, with slough (dead tissue, usually cream or yellow in color). May also present as an intact or open/ruptured blister. Stage III is full thickness tissue loss. Subcutaneous fat may be visible but bone,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility policy, and the Food and Drug Administration (FDA) food code the facility failed to serve food under sanitary conditions, in order to reduce the risk of contamination and foodborne illness during one of one meal service observed. Facility staff also failed to cover facial hair (beard) while serving food. The facility reported a census of 38 residents. Findings include: Observations revealed the following: a. On 4/20/26 with observation starting at 11:45 AM, the Dietary Manager, without a beard net covering his beard, served the lunch meal for the residents. b. Observation on 4/21/26 from 11:35 AM - 12 PM, Staff A, [NAME] applied gloves and then touched ladle handles, steam table pan lids, and with the same gloved hands placed a hamburger bun on a plate, placed a hamburger on the bun, and touched the bun again to cut the sandwich in half. Staff A proceeded to continue with the same gloves to touch multiple hamburger and hotdog buns and then touch scoop/ladle handles, paper menu slips, pan lids, and the steam table. Staff A proceeded with the same gloves…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and policy review the facility failed to develop a care plan to address anticoagulant medication usage, opioid medication usage, antidepressant medication usage and diuretic medication usage and side effects to watch for in 1 out of 12 residents (Resident #6) reviewed for comprehensive care plans . The facility reported a census of 38 residents. Findings include:Resident #6's Minimal Data Set (MDS) assessment dated [DATE] identified a BIMS score of 14, indicating intact cognition. The MDS included diagnoses of chronic pain, anxiety disorder, and hypertension. Review of the MDS dated [DATE] revealed that Resident #6 had taken the following medications in the review period:anticoagulant medication 7 out of the last 7 days opioid medication 7 out of the last 7 daysantidepressant medication 7 out of the last 7 daysdiuretic medication 7 out of the last 7 daysThe Care Plan dated 12/1/25 lacked personalized documentation pertaining to the residents usage and side effects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-15 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, the facility failed to follow the physician's orders for oxygen for 1 resident (Resident #1), failed to ensure staff used professional standards during med pass, including observing the consumption of medication for 2 of 9 residents (Resident #3 and #4), and infection control practices for 1 of 9 residents reviewed (Resident #8), and failed to store meds properly. The facility reported a census of 41 residents.Findings include:1) According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #1 scored 6 on the Brief Interview for Mental Status (BIMS) indicating severe cognitive impairment. The resident's diagnoses included chronic obstructive pulmonary disease. The resident received oxygen.The Care Plan revised [DATE] identified Resident #1 had respiratory abnormalities and had Oxygen (O2) at 1.5 liters via nasal cannula.The Medication Administration Record for [DATE] showed Resident #1 had the order for O2 at 1.5 liters per nasal cannula with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-15 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to have sufficient staff to complete restorative as planned for 3 of 3 residents (Resident #4, #5, and #7), and ensure residents received at least 2 baths a week for 3 residents reviewed (Resident #1, #3, and #6). The facility reported a census of 41 residents.Findings include: Restorative: a. According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #4 scored 15 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. The resident's diagnoses included heart failure, atrial fibrillation, and asthma.The Care Plan revised 9/18/25 identified Resident #4 had limited physical mobility related to arthritis and advanced age. The goals included the resident would be able to perform exercises with staff, and ride the NuStep with staff. Interventions included to see under tasks.The Tasks Tab, POC Response History documented Resident #4's exercises included using the green or blue Thera band or up to 4# weight for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-15 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of menus, and staff interview, the facility failed to provide food and drink that was palatable, attractive, and at a safe and appetizing temperature. The facility reported a census of 41 residents.Findings include: a. A review of menus showed the menu starting 12/28/25 had apricot chicken on Wednesday 12/31/25. On 1/14/25 at 9:32 a.m. Staff A Licensed Practical Nurse (LPN) stated about a week and a half ago the residents received undercooked chicken. She said a resident complained about it so she cut the chicken and it was not fully cooked. At 9:36 a.m. the Assistant Director of Nursing (ADON) stated she and 2 other staff went to the kitchen and checked the chicken and it was cooked. She said there is that vein in the meat that can look like blood, and there was a sauce on the chicken also.Staff A reiterated the chicken was not cooked through, the meat inside was still pink/red. On 1/14/25 at 9:48 a.m. Staff B Certified Nursing Assistant (CNA) stated if they put the food in the breakroom for free she would eat it. She said sometimes food was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-30 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility policy reviews the facility failed to ensure food was stored and prepared under sanitary conditions. The facility identified a census of 39 residents. Findings include: An initial kitchen tour conducted on 10/29/25 at 10:50 a.m, revealed these observationsThe milk cooler with dried liquid substance down the side of it.The front of the freezer and refrigerator with smudge prints all over them.There were crumbs/food debri on the bottom of both refrigerators and freezers.The steam table had a brown crusty dried substance on it.The warmer had crumbs and food debri on the bottom of it. The following items were observed in the refrigerator without a date on it:A container of ranch salad dressing was open with no date on the container. The following items were observed in the pantry with no open date on them:A package of country gravy with no open date.A package of dried pudding with no open date.A package of ranch dressing seasoning with no open date. Review of facility policy titled Cleaning and Sanitation of Dining and Food Service…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview the facility failed to ensure adequate supervision to prevent elopement for 1 of 3 residents reviewed (Resident #1). The facility reported a census of 38 residents.The facility took action to correct this deficiency prior to the surveyor entrance and is considered past non-compliance.Findings include:According to the Minimum Data Set (MDS) assessment dated [DATE] Resident #1 scored 5 on the Brief Interview for Mental Status (BIMS) indicating severe cognitive impairment. The resident wandered daily. The resident demonstrated independence with standing and ambulation. The resident's diagnoses included non-Alzheimer's dementia. The Care Plan revised 5/28/25 identified Resident #1 an elopement risk/wanderer related to impaired safety awareness. Interventions included 1 to 1 as needed, assess for pain, assist resident in making phone calls to her family as desired when she looked for them and verbalized a desire to go see them, distracting the resident from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-04-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to notify the family or responsible party when a resident had a change of condition for 2 of 15 residents reviewed (Residents #34 and #18). The facility reported a census of 41 residents. Findings include: 1. Resident #34's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS identified Resident #34 was independent with bed mobility, transfers and ambulation. Resident #34's MDS documented diagnoses of hypertension (high blood pressure), atrial fibrillation (irregular heart beat), and hypothyroidism. A Progress Note dated 1/17/25 at 7:17 PM documented Resident #34 reported to the nurse that she had a productive cough with white, thick mucus, runny nose and a sore throat. The note documented Resident #34 had abnormal lung sounds with crackles in the left lower lobe and diminished lung sounds to left upper lobe and right lobes diminishes.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, and staff interviews the facility failed to implement care plan interventions to reduce the risk for falls for 1 out of 4 residents (Resident #25) reviewed.The facility reported a census of 41 residents. Findings include: Resident #21's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The MDS identified Resident #21 required partial/moderate assistance with bed mobility and all transfers. Resident #21's MDS documented diagnoses of hypertension (high blood pressure), Cerebrovascular Accident (CVA), non-Alzheimer's dementia, Parkinson's disease, seizure disorder and paroxysmal atrial fibrillation (irregular heart beat). The Care Plan with a target date of 7/8/25 documented Resident #21 was at risk for injury related to falls. The Care Plan and the CNA (certified nursing assistance) [NAME] directed the following interventions: -Resident #21 to keep the door ajar so staff can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and policy review, the facility failed to provide care and services according to accepted standards of clinical practice for 2 of 15 residents reviewed (Residents #21 and #23). The facility reported a census of 41 residents. Findings include: 1. Resident #21's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The MDS identified Resident #21 required partial/moderate assistance with bed mobility and all transfers. Resident #21's MDS documented diagnoses of hypertension (high blood pressure), Cerebrovascular Accident (CVA), non-Alzheimer's dementia, Parkinson's disease, seizure disorder and paroxysmal atrial fibrillation (irregular heartbeat). The Care Plan with a target date of 7/8/25 documented Resident #21 was noncompliant with cares/activities of daily living (ADLs) and would get up on his own. The care plan directed staff to increase supervision as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · D2025-04-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and policy review the facility failed to provide bathing assistance for 2 of 2 residents reviewed for bathing (Residents #1 and #13). The facility reported a census of 41 residents. Findings include: 1. Resident #1's Minimum Data Set (MDS) dated [DATE] assessment identified a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The MDS did not document or code how much assistance Resident #1 required for bathing. Resident #1's MDS included diagnoses of peripheral vascular disease, diabetes mellitus, non-alzheimer's dementia, and an unstageable pressure ulcer to buttocks. The Care Plan with a target date of 8/12/25 documented Resident #1 required assistance of one staff member with bathing or showering. The facility form titled Bath Schedule documented Resident #1 was scheduled for a bath on Monday and Wednesday. The facility electronic from titled Shower/Bath Self for the last 30 days documented Resident #1 received a bath/shower on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews and facility policy the facility failed to put proper interventions in place to prevent a stage 2 pressure ulcer to the right heel consistent with professional standards of practice for 1 of 1 residents reviewed (Resident #38). The facility reported a census of 41 residents. Findings include: The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough (dead tissue, usually cream or yellow in color). May also present as an intact or open/ruptured blister. Stage III Full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or muscle is not exposed. Slough may be present but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews and policy review, the facility failed to put effective interventions in place and provide adequate nursing supervision to prevent accident and injuries from falls for 1 of 1 residents reviewed (Resident #18). Resident #18 had a risk for falls with a history of repeated falls. Resident #18 had his thirteenth fall on 3/5/25 in a three-month period of time. On 1/9/25 Resident #18 had an unwitnessed fall in his room, resulting in a fracture to his left hand. Findings include: Resident #18's Minimum Data Set (MDS) dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. The MDS listed Resident #18 as independent with rolling left and right, sit to lying, lying to sitting on side of bed, sit to stand, chair/bed to chair transfers. The MDS listed Resident #18 as supervision for toileting. The MDS described Resident #18 as frequently incontinent of urine. Resident #18's MDS included diagnoses of non-traumatic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and facility policy review, the facility failed to complete a gradual dose reduction (GDR) for 2 out of 5 residents reviewed for unnecessary medications. (Residents #5 and #19). The facility reported a census of 41 residents. Findings include: 1. Resident #5's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 08, indicating moderate cognitive impairment. The MDS identified Resident #5 was dependent on staff for bed mobility, and transfers. Resident #5's MDS included diagnoses of Alzheimer's disease, Non-Alzheimer's disease, multiple sclerosis and depression. The MDS documented Resident #5 was taking antipsychotic and antidepressant medications during the 7 day look back period. The Care Plan with a target date 7/15/25 documented Resident #5 was at risk for adverse effects from antipsychotic and antidepressant medications. The Care Plan directed staff to attempt GDR (gradual dose reduction) per physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-09 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and staff and resident interview, the facility failed to maintain an effective pest control program. The facility reported a census of 46 residents. Findings include: On 1/6/24 at 1:50 p.m. Resident #2 sat in her room in her wheelchair. She said the first time she saw a mouse in her room was sometime in November and she got up and went to her top drawer dresser and opened it. There was a mouse sitting on top of her underwear. It startled her and she fell. She said the second time she saw a mouse in her room is when it came in and got into a sticky trap. Then one of the staff members took it out of the room for her. She didn't know what they did with it and she didn't care. She just couldn't stand the idea of having a mouse in her room. On 1/7/25 at 9:40 a.m. Staff E Certified Nursing Assistant (CNA) stated they have had a mouse infestation. Residents and family had brought it up. She said they had to clean out drawers with mouse droppings in them. It didn't seem to be getting any better. On 1/9/25 7:45 a.m. Staff B Licensed Practical Nurse (LPN) stated there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel file review and staff interview the facility failed to ensure sufficient nursing staff with appropriate training to provide supervision during a meal for 1 of 2 staff reviewed (Staff A). The facility reported a census of 46 residents. Findings include: Staff A's personnel file contained an application dated 9/17/24 showing Staff A worked as a Training Certified Nursing Assistant (CNA) from 8/2024 to 9/2024 at another facility, training to take the CNA test. From 7/2021 to 7/2024 Staff A worked in a restaurant where she served customers food and beverages. Staff A signed the job description for a CNA. A CNA/Nurse Aide-Skills and Competency checklist with a date of hire 8/28/24 (at previous facility) had items dated and checked under met objectives dated 8/31 or 9/3/24. The observer signature identified as the Director of Nursing (DON). The personnel file lacked training by a state approved program or enrollment in a CNA class. In a statement dated 12/5/24 Staff A signed on 12/4/24 she was in the dining room at the end of supper feeding another resident (Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-09 · tag F0728 — failed to protect against nurse-aide misconduct — isolated
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel file review and staff interview, the facility failed to ensure an individual applying for a position as a nurse aide could prove that he or she had recently successfully completed a training and competency evaluation program, or was a full time employee in a training and competency program approved by the State for 1 of 2 staff reviewed (Staff A). The facility reported a census of 46 residents. Findings include: Staff A's personnel file contained an application dated 9/17/24 showing Staff A worked as a Training CNA from 8/2024 to 9/2024 at another facility, training to take the CNA test. From 7/2021 to 7/2024 she worked in a restaurant where she served customers food and beverages. Staff A signed the job description for a Certified Nursing Assistant (CNA). A CNA/Nurse Aide-Skills and Competency checklist with a date of hire 8/28/24 (at previous facility) had items dated and checked met objectives dated 8/31 or 9/3/24. The observer signature identified as the Director of Nursing (DON). The personnel file lacked training by a state approved program or enrollment in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed maintain a system of drug reconciliation to identify disposition of a missing pill for 1 of 3 residents reviewed (Resident #4). The facility reported a census of 46 residents. Findings include: The Progress Notes dated 9/27/24 at 8 a.m. documented staff reported Resident #4 had a missing Methadone 1/2 tab to equal 2.5 mg. A Self Report documented on 9/27/24 at approximately 6:45 a.m. the Administrator in Training (AIT) received notification from Staff F Registered Nurse (RN) that during narcotic count they noted a discrepancy in Methadone count for Resident #4 of a 2.5 mg tablet of Methadone missing. At Approximately 6 a.m. oncoming Certified Medication Assistant (CMA), Staff G began count of the narcotics in one of the carts and noticed the incorrect count of Methadone for Resident #4. There were only 15 tablets of Methadone, but should have been 16. As of 10 p.m. on 9/26/24 all of the narcotic count was correct and signed off by the off going CMA and oncoming Staff H Licensed Practical Nurse (LPN). A narcotic count…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-05-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interviews, the facility failed to assess and provide interventions necessary for the care and services, to maintain the residents' highest practical physical well- being for 1 of 3 residents reviewed (Resident #3). The facility failed to assess and document fall and neurological assessments after an unwitnessed fall for Resident #3. The facility reported a census of 38 residents. Findings include: The Minimum Data Set (MDS) for Resident #3 dated 2/28/24 documented a Brief Interview for Mental Status (BIMS) score of 09, indicating moderately impaired cognition. The MDS identified Resident #3 required partial/moderate assistance with bed mobility, and substantial/maximal assistance with chair/bed to chair transfers. Resident #3 ' s MDS included diagnoses of coronary artery disease, heart failure (heart does not pump blood well), Hypertension (high blood pressure), and renal (kidney) disease. An Incident Report (IR) dated 5/10/24 at 6:30 AM revealed Resident #3 had an unwitnessed fall in her room. The IR documented Resident #3 was sitting on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, and facility record review, the facility failed to make sure the environment remained free from accident hazards as the door to laundry room was broke and 11 residents that are mobile had access to it and failed to provide adequate nursing supervision for 1 of 1 residents reviewed (Resident #7). The facility reported a total census of 39 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #7 documented diagnoses of hypertension (high blood pressure), dissociative and conversion disorder. The MDS showed the Brief Interview for Mental Status (BIMS) score was an 8 indicating moderate cognitive impairment. The MDS shows Resident #7 was independent with ambulation and transfers. Observation completed with the Director of Nursing (DON) on 4/2/24 at 12:05 PM of the laundry room door. The door to the laundry does have a key coded pad, but the DON just pushed the door open. The DON did not enter a code to unlock the door. Observed laundry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility record review, the facility failed to report an allegation of abuse to the Iowa Department of Inspections, Appeals and Licensing (DIAL) for 1 of 1 residents reviewed for abuse who reported a Certified Nursing Assistant (CNA) was being rough with (Resident #2). The facility reported a census of 39 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 had diagnoses of hypertension (high blood pressure), heart failure, and urinary tract infection. The MDS documented the resident had a brief interview for mental status (BIMS) score of 15, which indicated no cognitive impairment. The Care Plan dated 3/21/24 revealed Resident #2 required assistance of one person with ambulation, bathing, bed mobility, dressing, grooming and toilet use. Interview on 4/2/24 at 3:00 PM with Resident #2 revealed Staff A, CNA entered the room, while I was in bed, Staff A started changing my brief. Staff A rolled me over and pushed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-04 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident, staff and record review, the facility failed to ensure staff answered resident call lights and responded to resident needs in a timely manner, within fifteen minutes, for 2 out of 2 residents interviewed (Residents #4 and #6). The facility reported a census of 39 residents. Finding included: 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #4 documented the Brief Interview for Mental Status (BIMS) score of 15 which indicated intact cognition. The MDS showed Resident #4 required extensive assistance from one person for transfers, bed mobility, dressing and toileting. The MDS diagnosis included hypertension, anxiety disorder, and dehydration. In an interview on 4/2/24 at 10:00 AM, Resident #4 reported she waited for her call light to be answered longer than 15 minutes at least two times. Resident #4 reported that she tracked the time by looking at her watch. Review of the facility call light report named Device Activity Report revealed on 3/31/24 at 8:14 PM it took staff 26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0678 — failed to provide CPR when needed — pattern
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on employee file review, facility record review, staff interviews and policy review the facility failed to have cardiopulmonary resuscitation (CPR, life saving measures in case the heart stops beating) certified staff member present on all shifts 24/7. The facility reported a census of 39 residents. Findings include: The facility provided employee CPR (cardiopulmonary resuscitation) certifications listed 9 CPR certified staff members (7 nurses and 2 certified nursing assistants). Review of January and February 2024 nurses' schedules provided by the facility included 11 nurses on the schedules. 2 out of the 3 evening/overnight nurses on the schedule didn't have their CPR certificate. The 2 nurses worked the following dates and times without a CPR certified staff member at the facility: a. [DATE] i. 6 PM to 6 AM - [DATE] - [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], and [DATE] ii. 10 PM to 6 AM - [DATE], [DATE] iii. 6 PM to 12 AM - [DATE] b. February 2024 i. 6 PM to 6 AM - [DATE] -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and policy reviews the facility failed to prepare, serve, distribute, and store food in accordance with professional standards. The facility reported a census of 39 residents. Findings include: On 2/20/24 at 11:31 AM watched the noon meal service, consisting of pork loin (slices), sweet potatoes, vegetables, gravy, and raspberry cake. Staff L, Cook, completed food temperatures and logged the temperatures from the steam table. Hand sanitizer located on the wall before the serving line. Staff L, Staff M, dietary aide, Staff N, Dietary Manager, and 2 unidentified Certified Nursing Assistants (CNAs) served the meal. The staff collected the menu selection from the residents, checked the residents' cards for equipment/diet consistencies, entered the serving line next to the hand sanitizer, obtained selected cold drinks, food items from the steam table, hot drinks from serving dispensers, cake from a serving cart, bread/butter from the counter, and whipped cream placed in an ice container on the counter. Staff M applied gloves without sanitizer,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to have an accurate advanced directive (instructions on what to do in case their heart stops beating or they stop breathing) for 1 out of 16 residents reviewed (Resident #13). Findings include: Resident #13's Minimum Data Set (MDS) assessment dated [DATE] listed an admission date of [DATE]. The MDS identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. Resident #13's MDS documented diagnoses of atrial fibrillation (irregular heart beat), hypertension (high blood pressure), anemia, heart failure (inability for the heart to pump blood), renal disease, thyroid disorder, arthritis and depression. Resident #13's Clinical Census listed an admission date of [DATE]. Resident #13's Clinical Record included the following code status: Code Status: Do Not Attempt Resuscitation (DNR) and Full code (initiate Cardiopulmonary Resuscitation CPR). The Clinical Physician Orders included the following orders: a.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel file reviews, staff interviews, and facility policy review, the facility failed to wait for the completion of a criminal background check prior to start of employment for 2 of 5 current employees sampled Staff I, Certified Nursing Assistant (CNA), and Staff J Licensed Practical Nurse (LPN). Findings include: 1. The personnel file for Staff I documented a hire date of 7/14/23. The Single Contact License and Background Check (SING) indicated Staff I had a possible criminal hit which required the Department of Criminal Investigation (DCI) to clarify whether the prospective employee did or didn't have a criminal history. The personnel record revealed Staff I received clearance on 7/18/23. Staff I's Timesheet indicated she worked the following days prior to 7/18/23. a. 7/16/23: 5:30 AM - 2:00 PM b. 7/17/23: 5:45 AM - 2:00 PM 2. The personnel file for Staff J documented a hire date of 8/17/23. The SING indicated a possible criminal hit for Staff J which required the DCI to clarify if the prospective employee did or didn't have a criminal history. The personnel record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility policy review the facility failed to provide a notice of bed hold for 2 of 2 residents reviewed (Resident #2 and #19) for discharge to the hospital. Findings include: 1. Resident #2's Minimum Data Set assessment (MDS) dated [DATE] identified Brief Interview for Mental Status (BIMs) score of 11, indicating moderately impaired cognition. Resident #2's MDS included diagnoses of coronary artery disease, hypertension (high blood pressure), diabetes mellitus, non-Alzheimer's dementia, below the knee amputation and depression. The Clinical Census listed Resident #2 discharged to the hospital on 4/7/23. The Transfer to Hospital Summary dated 4/7/23 at 12:08 PM reflected the hospital admitted Resident #2 for pneumonia and a urinary tract infection (UTI). The clinical record lacked documentation the facility provided a bed hold notice to Resident #2 and/or Resident #2's representative upon discharge to the hospital. On 2/21/24 at 7:42 AM, the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview and Resident Assessment Instrument (RAI) the facility failed to complete a Significant Change in Status (SCSA) Minimum Data Set (MDS) assessment within 14 days of discharge from hospice for 1 of 1 resident (Resident #2) reviewed for hospice services. Findings include: The Clinical Census listed Resident #2 admitted to hospice services on 7/1/23 and discharged from hospice services on 11/11/23. The clinical record lacked documentation of a completed SCSA MDS after Resident #2 discharged from hospice services. The RAI manual; Chapter 2, instructed the facilities to complete a Significant Change in Status Assessment (SCSA) when a resident who is receiving hospice services decides to discontinue those services. The assessment reference date must be within 14 days from one of the following: The effective date of the hospice election revocation The expiration date of the certification of the terminal illness The date of the Physician or medical director's order stating the resident is no longer terminally ill. On 2/20/24 at 11:10 AM, Staff A, MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews the facility failed to complete a comprehensive Care Plan for 1 of 2 residents reviewed (Residents #13) with a catheter. Findings include: Resident #13's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The MDS identified Resident #13 was dependent on staff for toileting transfers and required substantial/maximal assistance with toileting hygiene. The MDS indicated Resident #13 had an indwelling catheter. Resident #13's MDS documented diagnoses of atrial fibrillation (irregular heart beat), hypertension (high blood pressure), anemia, heart failure (inability for the heart to pump blood), renal disease, thyroid disorder, arthritis and depression. A Physician order dated 1/24/2024 directed staff to complete urinary catheter management per facility guidelines and protocols every shift for urinary retention. Do not remove the catheter without a physician's order. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and staff interview, the facility failed to review and revise the Care Plan to reflect the resident's current status for 1 of 6 residents reviewed (Resident #33). Findings include: According to the Minimum Data Set (MDS) assessment dated [DATE] Resident #33 scored 8 on the Brief Interview for Mental Status (BIMS) indicating moderate impairment. Scores range from 0 to 7 severe impairment, 8 to 12 moderate cognitive impairment, 13 to 15 no cognitive impairment. The resident had diagnoses of bilateral primary osteoarthritis of the knee and tobacco use. The assessment section entitled Functional Abilities and Goals (GG) revealed Resident #33 required partial to moderate assistance with transfers, mobility, bed mobility, dressing, and bathing. The resident utilized a walker and wheelchair. Resident #33's physician orders dated 1/19/24 stated do not remove urinary. urinary catheter to drainage. Do not remove without a physician order. urinary catheter care per facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to provide care and services according to accepted standards of clinical practice for 2 of 2 resident reviewed (Resident #14 and #20). The facility failed to obtain an INR blood test (International normalized ratio) (blood test to determine how long it takes for the blood to clot) per Physician order and failed to check/document the code alert (wander guard bracelet) per physician order. The facility also failed to administer medications per standard of practice during the medication administration task. Finding include: 1. Resident #14's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. Resident #14's MDS's documented diagnoses of hypertension (high blood pressure), diabetes mellitus, cerebrovascular accident (CVA), seizure disorder, anxiety, depression, psychotic disorder and long - term use of anticoagulants (blood thinner). The MDS documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. According to the Minimum Data Set (MDS) assessment dated [DATE] Resident #33 scored 8 on the Brief Interview for Mental Status (BIMS), indicating moderate impairment. Resident #33 required partial to moderate assistance with transfers, mobility, bed mobility, dressing, and bathing. The resident utilized a walker and wheelchair. The MDS included diagnoses of bilateral primary osteoarthritis of the knee and tobacco use. Resident #33's physician orders dated 1/19/24 directed to not remove the urinary catheter and connect to drainage. Do not remove without a physician order. Use the urinary catheter care per facility guidelines, an 18 French (FR), 10 milliliters (mL) balloon. Resident #33's Medical Diagnoses reviewed on 2/20/24 included diagnoses created on 1/19/24 of acute kidney failure, obstructive and reflux uropathy (conditions that affect the urinary tract due to a blockage or backward flow), vesicointestinal fistula (opening between the bladder and intestine), and urinary tract infection (UTI). Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, and staff interviews the facility failed to provide respiratory care and services in accordance with professional standards of practice for 1 of 1 resident reviewed, requiring the use of oxygen (Resident #8). Findings include: The Minimum Data Set (MDS) assessment dated [DATE], documented Resident #8 had a Brief Interview for Mental Status (BIMS) score of 14, indicating no cognitive impairment. Resident #8's could walk independently up to 150 feet. In addition, Resident #8 could complete bed mobility, bed/chair transfers, and personal hygiene independently. Resident #8 required setup or clean - up assistance for eating, with partial/moderate assistance with upper and lower body dressing. Resident #8 used a walker. The MDS included diagnoses of asthma, chronic obstructive pulmonary disease (COPD) or chronic lung disease, idiopathic sleep related nonobstructive alveolar hypoventilation (insufficient breathing during sleep without a known cause), hypoxemia, and another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff observation, and staff interview, the facility failed to administer medications in a sanitary manner for 2 of 5 residents reviewed (Resident #15 and Resident #187). Findings include: On 2/21/24 at 7:17 AM witnessed Staff K, Registered Nurse (RN), administer medication to Resident #15. Staff K opened the stock bottle of Tylenol 650 milligrams (mg) and took one tablet out with their bare hands and placed the tablet in the medication cup. When Staff K administered Resident #15's medications, a tablet fell to the floor, she picked up the tablet with her bare hands. Without performing hand hygiene, she placed the tablet on the table. Staff K finished giving Resident #15 their medication, who took all of their medications with no complications. On 2/21/24 at 7:30 AM, observed Staff K apply an Exelon Patch (medication to assist memory) to Resident #15 without wearing gloves and then removed the old Exelon Patch from Resident #15 without wearing gloves. On 2/21/24 at 7:45 AM, watched Staff K administer Resident #187's medications. Staff K opened a stock bottle of Aspirin 81…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on personnel file review, facility policy review and staff interview the facility failed to provide dependent adult abuse training within 6 months of hire for 1 of 5 employees reviewed (Staff F, Cook). The facility identified a census of 39 residents. Findings include: The facility's undated and unlabeled Employee List reflected Staff F's, Certified Nurse Aide (CNA), hire date as 7/14/23. Staff F's, personal file failed to provide a Dependent Adult Abuse Mandatory Reporter Training Certification. The facility policy named Nursing Facility Abuse Prevention, Identification, Investigation and Reporting Policy dated 10/19/22 instructed that the facility should require staff within six months of hire to complete an initial two-hour training course provided by the Iowa Department of Human Services relating to the identification and reporting of dependent adult abuse. Interview on 2/22/24 at 10:30 AM, the Administrator said she expected the facility to follow the Abuse Policy.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-14 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility record review, staff interviews, and policy review, the facility failed to implement a system to consistently and accurately reconcile all controlled medications. The facility failed to count a schedule 4 controlled medication for 1 of 1 resident (#5) reviewed taking tramadol. The facility reported a census of 34 residents. Findings include: Resident #5 ' s Minimum Data Set (MDS) dated [DATE] assessment identified a Brief Interview for Mental Status (BIMs) score of 15, indicating intact cognition. The MDS identified Resident #5 took opioid medications for 7 days during the look back period. The MDS included diagnoses of aftercare following joint replacement, presence of a left artificial hip and shoulder joint and osteoarthritis. A Physician Order dated 5/31/23 directed staff to administer tramadol (controlled pain medication) 50 mg (milligrams) two tablets in the morning and one tablet in the evening for pain. A facility form titled Controlled Drug Administration Record August 2023 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, review of facility documents and policy review, the facility failed to provide safe and secured storage of controlled substances to limit access, minimize loss and prevent diversion. The facility did not have the medication cart keys which included the key to the narcotic drawers in a secured location or in possession of an authorized person. The facility reported a census of 34 residents. Findings include: A undated facility document titled Self Report revealed on 8/26/23 at 5:50 PM during narcotic count, the facility discovered Resident #1 had 7 tablets of 60mg of Morphine missing from the narcotic drawer. On 9/6/23 at 9:40 AM, Staff D, Certified Medication Aide (CMA) reported on 8/26/23 around 12:30 PM she was asked to go to the hospital to pick up a new resident. Staff D stated she put both sets of medication cart keys which included the narcotic key in the drawer at the nurses desk. Staff D stated she returned to the facility around 1 PM and both sets of keys were sitting on top of the desk. Staff D stated she picked up the keys and put them in her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinic record review, and policy review, the facility failed to administer medication appropriately for 1 out of 5 residents (Resident #7) reviewed. The facility administered morphine without a physician order. The facility reported a census of 34 residents. Findings include: Resident #7 ' s Minimum Data Set (MDS) dated [DATE] assessment identified a Brief Interview for Mental Status (BIMs) score of 09, indicating moderately impaired cognition. The MDS identified Resident #7 required extensive assistance of one person with bed mobility and extensive assistance of two persons with transfers and toilet use. The MDS included diagnoses of heart failure (heart doesn ' t pump blood), hypertension, renal disease (kidney), diabetes mellitus, non-alzheimer ' s dementia and anxiety disorder. The MDS identified Resident #7 received hospice services during the look back period. The May 2023 Medication Administration Record (MAR) revealed Resident #7 was not prescribed or receiving morphine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$38,610 in federal fines across 2 penalties.

  • $35,341 — penalty dated 2025-01-09
  • $3,269 — penalty dated 2023-09-14

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ACCURA HEALTHCARE — 41 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 2 of 52.6-0.6 vs chain
Staffing 3 of 53.1-0.1 vs chain
Quality measures 3 of 52.8+0.2 vs chain
The other 40 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Aberdeen Health And RehabAberdeen, SD 1 of 5Accura HealthCare of TekamahTekamah, NE 1 of 5Accura Healthcare of CarrollCarroll, IA 1 of 5Accura Healthcare of MarshalltownMarshalltown, IA 1 of 5Accura Healthcare of Newton East, LLCNewton, IA 1 of 5Accura Healthcare of O'NeillO' Neill, NE 1 of 5Accura Healthcare of Pleasantville, LLCPleasantville, IA 1 of 5Accura Healthcare of ShenandoahShenandoah, IA 1 of 5Green Lea Senior LivingMabel, MN 1 of 5Lake Andes Senior LivingLake Andes, SD 1 of 5Shell Rock Senior LivingShell Rock, IA 2 of 5Accura Healthcare of Cascade LLCCascade, IA 2 of 5Accura Healthcare of CrestonCreston, IA 2 of 5Accura Healthcare of FranklinFranklin, NE 2 of 5Accura Healthcare of Knoxville, LLCKnoxville, IA 2 of 5Accura Healthcare of MuscatineMuscatine, IA 2 of 5Accura Healthcare of OnawaOnawa, IA 2 of 5Accura Healthcare of Spirit LakeSpirit Lake, IA 2 of 5Sterling Park Health Care CenterWaite Park, MN 2 of 5Woodlyn Heights Healthcare CenterInver Grove Heights, MN 3 of 5Accura Healthcare of Ames, LLCAmes, IA 3 of 5Accura Healthcare of Aurelia, LLCAurelia, IA 3 of 5Accura Healthcare of Cherokee, LLCCherokee, IA 3 of 5Accura Healthcare of FullertonFullerton, NE 3 of 5Accura Healthcare of Pomeroy, LLCPomeroy, IA 3 of 5Accura Healthcare of StantonStanton, IA 3 of 5Accura Healthcare of ToledoToledo, IA 3 of 5Meadow ManorGrand Meadow, MN 3 of 5Prairie View Senior LivingTracy, MN 3 of 5Traditions Memory Care of NewtonNewton, IA 4 of 5Accura HealthCare of North PlatteNorth Platte, NE 4 of 5Accura Healthcare of Le MarsLe Mars, IA 4 of 5Accura Healthcare of MilfordMilford, IA 4 of 5Accura Healthcare of New HamptonNew Hampton, IA 4 of 5Accura Healthcare of Ogden, LLCOgden, IA 4 of 5Accura Healthcare of Sioux City, LLCSioux City, IA 4 of 5Faulkton Senior LivingFaulkton, SD 5 of 5Accura HealthCare of HartingtonHartington, NE 5 of 5Accura Healthcare of BancroftBancroft, IA 5 of 5Karlstad Healthcare Center INCKarlstad, MN

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ACCURA HEALTHCARE OF THE HEARTLAND LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2023
DUNCAN, DEREKIndividualW-2 MANAGING EMPLOYEEsince 04/01/2024
LINDGREN, TAESAIndividualW-2 MANAGING EMPLOYEEsince 04/01/2024
TOTI, LISAIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 07/01/2023
LENEAVE, TEDIndividualCORPORATE OFFICERsince 07/01/2023
AMERICAN HEALTHCARE MANAGEMENT SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2023

CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$1.8M
Net patient revenuemost recent cost report
-4.8%
Operating marginrevenue minus expenses
$93K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 33%Medicare 8%Other / private 58%

This home reported $93K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$322per resident / day
operating cost
$9,784per month
≈ monthly operating cost
$307per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165082. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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