No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Accura Healthcare of Pleasantville, LLC

909 North State Street, Pleasantville, IA 50225 · For profit - Corporation · 46 certified beds · (515) 848-5718 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited May 20252 immediate-jeopardy citations$28,724 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited May 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $28,724 in federal fines (most recent 2024-09-30)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
104 N Washington St · (515) 848-3113 · Call to confirm hours
Pharmacy
318 N Lincoln St · (641) 828-7312 · Call to confirm hours
Grocery
104 W Monroe St · (515) 848-5611 · Call to confirm hours
Park
W Jones St · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.0%17.1%15.4%worse
Long-stay residents who lose too much weight3.5%4.6%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.5%0.9%better
Long-stay residents with a urinary tract infection4.3%2.4%2.0%worse
Long-stay residents with depressive symptoms7.6%4.2%6.5%worse
Long-stay residents who were physically restrained0.6%0.2%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%3.8%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened25.0%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication41.7%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine88.9%95.3%95.3%typical
Long-stay residents with pressure ulcers0.6%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control19.1%25.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table50.0%19.5%17.1%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.04U.S. median 0.31
Therapy hours / resident / day
0.04hours / resident / day
Physical therapy
<0.01hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.04 therapist hours per resident per day in 2026Q1 — more than 2% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.56
RN hours/ resident / day
0.51
LPN hours/ resident / day
2.38
Aide hours/ resident / day
3.45
Total nurse hours/ resident / day
0.50
RN hoursweekends
53.7%
Total nursing turnover
88.9%
RN turnover

How full it usually is: this home is certified for 46 beds and averages 43.9 residents a day — about 95% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.38 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.93 hrs/resident/day on weekends vs 3.67 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.59 to 0.50 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2026-04-30)
16
at the previous standard inspection (2025-05-08)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

45 citations, most serious first. The 13 most serious are shown; the remaining 32 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2024-09-30 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, observations, and policy review the facility failed to provide a safe environment to prevent the development and transmission of communicable diseases and infections by not appropriately wearing Personal Protective Equipment (PPE) and the facility not making PPE available to wear while caring for all Covid 19 residents at the facility leading to Resident #16 becoming positive for Covid 19. Resident #16 was transferred to the hospital related to shortness of breath with oxygen levels of 89 percent on 6 liters (L) of oxygen requesting to be sent to the ED. Resident #16 tested positive for Covid 19 on 9/6/24. Resident #16 had a diagnosis of Chronic Obstructive Pulmonary Disease (COPD) as well as Congestive Heart Failure (CHF). Staff reported not having eye protection or gowns available until 9/23/24. Staff acknowledged appropriate PPE was not worn during Covid 19 outbreak at the facility. The State Agency informed the facility of the Immediate Jeopardy (IJ) that began as of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-08-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility records, resident, family and staff interviews which determined, the facility failed to identify Resident #1 had a risk of elopement and proceeded to exit the facility on 7/10/2023. The front door alarm system failed to engage and the resident left unwitnessed. The resident attempted to leave the facility on 6/26/2023 by exiting the north door of the facility and on 7/3/2023 was exhibiting behaviors of wanting to leave. The facility identified 7 residents with Wanderguards and are at risk for elopement. This circumstance posed Immediate Jeopardy to the resident health and safety. The facility reported a census of 47 residents. The facility was notified of the Immediate Jeopardy (IJ) on July 26, 2023 at 1:00 p.m. The IJ was removed on July 26, 2023. The Facility Staff removed the Immediate Jeopardy through the following actions: 1. On 7/10/2023, back up alarms were placed on the front door to ensure alarms sound when opened. The door alarm system was also placed into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-30 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on electronic health records (EHR), resident interview, staff interviews, and policy review the facility failed to provide nursing staff to assure residents safety by not completing visual observations, providing cares, or offering assistance to a resident that required assistance for 1 of 6 residents reviewed (Resident #9). The facility reported a census of 45 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] documented Resident #9 had a Brief Interview for Mental Status (BIMS) of 9 which indicated moderate cognitive impairment. MDS also documented maximal assistance with dressing and moderate assistance with toileting. Progress Note dated 9/7/24 at 9:06AM for Resident#9 documented as follows by Staff B, Licensed Practical Nurse (LPN); Resident #9 was found on the floor with bloody tissues laid all around her, Resident #9 had a large purple bruise to the right side of the face (eye and eyebrow area). Resident #9 was dressed in blue jeans, blouse, shoes, and socks. Resident #9 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-30 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, family, staff, and long term care ombudsman interviews, and facility policy review, the facility failed to complete a thorough and accurate discharge summary for one of two residents (Res #52) reviewed for discharge. The facility reported a census of 42 residents.Findings include: The Minimum Data Set (MDS) Assessment of Resident #52 dated 3/6/26 identified an admission to the facility date of 3/3/26. The MDS identified a BIMS score of 08 which indicated moderate cognitive impairment. The MDS documented the resident experienced delusions, and exhibited behavioral symptoms during the look-back period. The MDS documented diagnoses that included dementia with agitation, anxiety disorder and depression. The Care Plan reflected a Focus Area of Discharge Planning, dated 3/10/26. The Care Plan failed to reveal any discharge planning updates regarding the resident's discharge from the facility on 3/20/26.The Communication Note dated 3/19/26 documented a transport service would be transporting the resident to another nursing facility on 3/20/26.The Health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-08 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and resident and staff interviews, the facility failed to ensure staff responded and answered residents' call lights within 15 minutes, and met residents' needs in a timely manner for one of two units. The facility reported a census of 45 residents. Findings include: Resident Council Meeting notes reviewed 2/2025 to 4/2025 revealed the residents voiced concerns about delayed call light response times, staffing shortages and delays in getting their laundry returned. The Grievance Forms dated 1/1/25 to 4/27/25 revealed: a. On 2/3/25, a resident complained about the shortage of staff. He waited a long time for his call light to be answered and also waited a long time to get coffee. Staff were reminded to answer call lights even if it is to tell the resident they will get someone to assist. b. On 3/3/25, a family member reported concerns about a resident's blood sugar not checked until after a meal and the resident received medications late. The staff had gone on breaks together. c. On 4/1/25, concerns voiced about rooms not cleaned for 2-3 days. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-08 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility abuse investigation, record review, staff interviews, and policy review, the facility failed to report allegations of abuse to the Iowa Department of Inspections, Appeals and Licensing (DIAL) within 24 hours for 3 of 3 residents reviewed for abuse (Resident #47, #9, and #30). The facility reported a census of 45 residents. Findings include: 1. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident # 47 had diagnoses of chronic respiratory failure and diabetes. Resident scored a 15 out 15 for the Brief Interview for Mental Status review, which indicated intact cognitive status. The resident indicated the care of personal belongings or things as somewhat important to her. The admission Summary Progress Note dated 1/2/25 at 3:33 PM revealed Resident #47 admitted to the facility from the hospital on 1/2/25 and had diagnoses of weakness and urinary tract infection. The resident was alert and oriented to person, place, time, and situation, and responded to questions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident and staff interviews, and policy review the facility failed to carry out therapy recommendations and provide restorative exercises for 4 of 6 residents reviewed for restorative services and/or limited range of motion (Resident #3, #18, #33, and #37). The facility reported a census of 45 residents. Findings include: 1. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #3 had diagnoses of multiple sclerosis, abnormal gait and mobility and muscle weakness. The MDS revealed the resident had impaired range of motion (ROM) to the upper and lower extremities. The MDS indicated the resident required substantial to maximum assistance for bed mobility, transfers and toileting. The MDS recorded the resident had no therapy services, and had a Restorative Nursing Program (RNP) that included passive range of motion (PROM) performed one day during the look-back period. The Quarterly MDS assessment dated [DATE] revealed the resident had dependence on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on direct observation, facility record review, staff interviews, and policy review the facility failed to store and handle foods in a safe and hygienic manner, and failed to provide a clean and hygienic kitchen to cook and serve food. The facility reported a census of 45. Findings include: A direct observation on 04/28/2025 at 11:15 AM of the Kitchen and Dry storage revealed the following: A black residential style combination refrigerator and freezer with a note that states Freezer does not hold temps - Do not use contained three beef roasts that had been placed to thaw in the unit overnight. The thermometer inside of the refrigerator portion of the unit read 56 degrees Fahrenheit. The roasts were visibly bloated in their packaging, appearing ball-like. Staff A, Cook, stated he did not know how long the temperature in the refrigerator had been above 40 degrees for, but confirmed they were for dinner service that evening. It also revealed the following items were unlabeled, undated, and unsealed in the numerous chest style freezers: 1 bag of what appeared to be cooked eggs. 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-08 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of CMS-2567 reports, staff interview and facility policy review, the facility failed to have an effective QAPI (Quality Assurance Performance Improvement) process to address previously identified quality deficiencies to assist in the provision of quality care for residents and attain substantial compliance with Federal regulations and State rules. The facility had several repeat deficiencies identified on the facility's current recertification and complaints survey. The facility reported a census of 45 residents. Findings include: Review of the Department of Inspections, Appeals and Licensing (DIAL) website under the facility's visit history revealed repeated deficient practices identified during the facility's annual survey 3/20/23 and 6/24/24, complaint investigations completed 3/20/23, 2/20/24 and 9/30/24, and the current survey and complaint investigations. The repeat deficiencies cited included: F609 cited 3/30/23 and during the current survey. F610 cited 3/30/23 and during the current survey. F641 cited 9/30/24 and during the current survey. F656 cited 9/30/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility document review, staff and family interview, the facility failed to meet a resident's need for corrective lenses by failing to schedule an optometrist appointment for replacement eye wear in a reasonable time frame for 1 of 16 residents assessed (Resident #34). The facility reported a census of 45. Findings include: The annual minimum data set (MDS) for Resident #34, completed on 03/27/2025, documented the following relevant diagnoses: Non-Alzheimer's dementia (dementia), and amaurosis fugax (temporary blindness). It documented the resident's brief interview for mental status (BIMS) score as 02, indicating severely impaired cognition. It also revealed the resident required corrective lenses for his vision. Review of a facility provided document titled Grievance form, with a reported date of 12/20/2024, documented that resident #34 was found wearing glasses that were not his. It documented the administrator searched for the glasses on 12/20/2024 but that they were not found. The grievance form also documented on 03/04/2025 Resident #34 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview and policy review, the facility failed to provide the appropriate Center for Medicare Services (CMS) Notice of Medicare Non-Coverage (NOMNC) form to address service options and liability for payment for one of two residents reviewed for Advanced Beneficiary Notices (ABN) (Resident #99). The facility reported a census of 45 residents. Findings include: A review of the notice of non-coverage form for Resident #99 revealed the resident and/or significant other had been notified at least 48 hours prior to skilled services ended and provided information on the right to appeal (CMS form 10123) on 12/18/24. A review of the mandatory skilled nursing facility advanced beneficiary notice of non-coverage form for Resident #99 revealed CMS form #10124-DENC (detailed explanation of noncoverage) was provided to the resident and/or representative instead of CMS form #10055 to indicate the option to receive or decline continued skilled services. During an interview on 4/29/25 at 11:40 AM, the Administrator reported they did not have a social worker at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, health record review, review of resident's trust statements, purchased items receipts, staff interviews, and policy review, the facility staff failed to properly handle resident's funds for 1 of 3 (Resident #30) residents reviewed. The facility reported a census of 45. Findings include: Review of Resident #30's Annual Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 00 indicating severe cognitive impairment and diagnoses of hypertension, Non-Alzheimer's Dementia, Anxiety Disorder, Schizophrenia, and speech disturbances. Review of Resident #30's Electronic Health Record (EHR) indicated on 4/3/25 Resident #30's height measured 64 (5' 4) and weighed 183.2 pounds on 5/5/25. On 4/30/25 3:21 PM, Staff Q, Certified Nurse's Aide (CNA) reported in an interview, on 12/1/24 Staff R, former Assistant Administrator, used Resident #30's trust to purchase items for Resident #30. Staff Q, verbalized concerns of purchased items being stolen by Staff R,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, review of the facility's abuse investigation, and policy review, the facility failed to take action to prevent further potential concerns by letting an employee with accusations of abuse continue to have contact with residents while the facility conducted an investigation for allegations of abuse. The facility reported a census of 45 residents. Findings include: Review of facility provided Abuse Investigation revealed on 12/9/24 at 7:01 PM, Staff I, RN reported to the facility Administrator she had received allegations that Staff R, former Assistant Administrator, had purchased items for herself using Resident #30 and Resident #9 's trust. The facility's Abuse Investigation noted action taken by the facility included investigating the allegation by checking receipts. The credit card was not working at the time of the purchases, checks were used. The documented follow up actions taken by the facility noted when reviewing receipts and resident's room items were accounted for. The credit card was not used for transactions. The items that were supposedly purchased…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · D2025-05-08 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility abuse investigation, staff interviews and policy review, the facility failed to provide a thorough investigation into 2 of 2 allegations of misappropriation of resident's (Resident #30 and Resident #9) funds. The facility reported a census of 45 residents. Findings include: Review of Resident #30's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 00 indicating severe cognitive impairment and diagnoses of hypertension, Non-Alzheimer's Dementia, Anxiety Disorder, Schizophrenia, and speech disturbances. Review of Resident #30's Electronic Health Record (EHR) indicated on 4/3/25 Resident #30's height measured 64 (5' 4) and weighed 183.2 pounds on 5/5/25. Review of Resident #9's MDS dated [DATE] revealed a BIMS score of 2 indicating severe cognitive impairment and diagnoses of Renal insufficiency, Hemiplegia, Cerebrovascular Accident, Non-Alzheimer's Dementia, Anxiety Disorder, Depression, and Psychotic Disorder. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review, the facility failed to accurately complete a resident's Minimum Data Set (MDS) assessment by not coding Hospice services and diagnosis of Dementia for 1 of 19 Residents reviewed in the sample (Residents #26). The facility reported a census of 45 residents. Findings include: Review of Resident #26's Census Report revealed Resident #26's admission to the facility on 9/4/24 and hospice level of care on 11/8/24. Review of Resident #26's Hospice admission Plan dated 11/8/24 revealed admission to Hospice services with a diagnosis. of Dementia. Review of Resident #26 Significant Change MDS dated [DATE], revealed BIMS of 00, indicating severe cognitive impairment. The MDS section for special treatments, procedures, and programs indicated Hospice Level of care and active diagnoses including; Atrial Fibrillation, Heart Failure, Hypertension, Stage 4 Chronic Kidney disease, Diabetes Mellitus, Macular Degeneration, and Depression. Review of Resident #26's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and policy review the facility failed to develop a comprehensive care plan for 2 of 19 residents reviewed for care plans (Resident #26 and #37). The facility reported a census of 45 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #37 had diagnosis of diabetes. The MDS revealed the resident had no skin issues. The Care Plan revised on 10/30/24 revealed the resident had a potential for pressure ulcer development related to decreased mobility and incontinence. The Care Plan lacked information about a sore on top of the resident's head or information that pertained to a history of skin cancer or a chronic skin condition. The Progress Notes revealed: a. On 10/9/24 at 12:33 PM (admission summary) included documentation as follows; resident admitted to the facility. Skin normal. b. On 1/9/25 at 9:16 PM and 3/20/25 at 7:24 PM, a dietary note documented the resident had a history of skin cancer. c. On 3/20/25 at 1:18…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interview, the facility failed to ensure care conferences held at least quarterly for one of one residents reviewed for care conferences (Resident #33) and failed to document follow up on the concerns addressed. The facility reported a census of 45 residents. Findings include: The admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #33 had diagnosis of depression. The MDS recorded the resident had a Brief Interview for Mental Status score of 15 indicating intact cognition. The MDS indicated having family or a close friend involved in discussions about his care as very important. The electronic health record (EHR) revealed a Care Conference Meeting /Attendance note dated 10/24/24. Two family members attended, and as well as the resident. The EHR and paper chart lacked documentation of the care conferences held between 11/2024 - 4/30/25. In an interview 4/28/25 at 1:15 PM, the resident reported he had gone to a care conference meeting in the past…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review, resident and staff interviews, the facility failed to complete an assessment and provide an intervention for 3 of 3 residents (Resident #12, #26 and #37). Resident #12 acquired a puncture wound to his right lower calf from a broken wheelchair and the nurse failed to make an assessment 12 or more hours after a CNA reported the incident. The facility failed to monitor Resident #26 after obtaining a burn. The facility reported a census of 47 residents Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #12 revealed a diagnoses of heart failure, renal insufficiency, diabetes mellitus, identified limited range of motion to both lower extremities and inability to walk 10 feet. The MDS failed to identify the use of a wheelchair as a mobility device. The MDS identified a risk for developing pressure ulcers or injuries of the skin and identified two venous/arterial ulcers present on the lower legs which required an application of nonsurgical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, staff interviews, and policy review the facility staff failed to change gloves when performed cares and then touched other objects for one of four residents sampled for cares (Resident #18). The facility staff also failed to disinfect a mechanical lift after use for one of three residents observed for transfers. The facility reported a census of 45 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #18 had diagnoses of cerebrovascular accident (CVA)(stroke), hemiplegia (paralysis on one side of the body) and neurogenic bladder (loss of bladder control). The MDS recorded the resident had an indwelling catheter. The MDS documented the resident required partial to moderate assistance for toileting hygiene and substantial to maximum assistance for lower body dressing. The Care Plan revised 2/17/25 revealed the resident required Assistance with activities of Daily Living (ADL's) related to cerebral infarction and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on employee roster review, education transcript review and staff interviews, the facility staff failed to complete a minimum of 12 hours of regular in-service education for 3 of 4 Certified Nursing Assistants (CNAs) sampled who had worked at the facility greater than 1 year (Staff G, Staff M, and Staff N). The facility identified a census of 45. Findings include: 1. A CNA-CMA Roster revealed Staff G, CNA, had a hire date 5/20/21, Staff M, CNA, had a hire date of 10/9/23 and Staff N, CNA, had a hire date 7/6/22. The Relias Education Transcripts reviewed 5/2024 - 4/2025 revealed the education and number of hours completed for the following: Staff G =8.95 hours completed Staff M = 1.0 hours completed Staff N = 0 hours completed During interview on 5/6/25 at 11:30 AM, the Director of Nursing reported mandatory staff in-services held monthly and education courses set up on Relias for staff to complete. The DON reported staff needed to complete at least 12 hours of education each year. During an interview on 5/7/25 at 11:10 AM, the Administrator reported the staff who worked nights…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespread
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility staff failed to maintain a locked and secured treatment cart for one of two med carts reviewed. The facility identified a census of 45 residents. Findings include An observation 9.22.24 at 12:47 p.m. revealed a treatment cart positioned along the wall in the nurse's station area beside the resident's paper chart rack unlocked and unattended accessible to all residents in the front of the building. During an interview 9.25.24 at 1:20 p.m. the Administrator indicated the facility referred to areas of the building as the front and the back with the back also known as the Chronic Confusion Dementing Illness (CCDI) unit. Additionally, she confirmed 30 residents resided in the front portion of the building. During an interview 9.23.24 at 1:35 p.m. Staff C, Certified Nursing Assistant (CNA) confirmed she observed unlocked, unattended med carts with the drawers left open including the narcotic drawer for any staff, visitors or residents to access. During an interview 9.23.24 at 2:06 p.m. Staff E, CNA confirmed she frequently observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-30 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interviews, and staff interviews the facility failed to be administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility reported a census of 45 residents. Finding include: 1. The Minimum Data Set (MDS) dated [DATE] documented Resident #9 had a Brief Interview for Mental Status (BIMS) of 9 which indicated moderate cognitive impairment. MDS also documented maximal assistance with dressing and moderate assistance with toileting. On 9/24/24 at 7:20 AM Resident #9 stated she had fallen at night when she had the injury to her head and was on the floor yelling for help for a long time before anyone came into the room. Resident #9 stated that she could not reach her call light. Resident #9 stated she received stitches as a result of the accident. Resident #9 stated she tried to clean up the blood but kept on bleeding. Resident #9 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-30 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident interviews, staff interviews, Resident [NAME] of Rights, and policy review the facility failed to provide personal care to a resident that was incontinent, provide medication when a resident requested, allow a resident to make his own decision, and properly serve residents on appropriate flatware. Concerns were found for 4 of 6 residents reviewed for dignity (Resident #4, 10, 20, and 22). The facility reported a census of 45 residents. Finding include: 1. The Quarterly Minimum Data Set (MDS) dated [DATE] documented Resident #10 had a Brief Interview for Mental Status (BIMS) of 15, which indicated no cognitive impairment. On 9/23/24 at 3:48 PM Resident #10 stated Staff G, Licensed Practical Nurse (LPN) was the nurse 9/20/24 overnight to 9/21/24. Resident #10 stated Staff G brought her in medications on that overnight around 2:30 AM Resident #10 stated there were 2 pills in the medication cup and she asked Staff G if Tylenol was in the medication cup.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-30 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, resident interview, staff interview and facility policy review the facility failed to bath 3 of 4 residents according to their individual schedules and bathing requests. (Resident #2, #4 and #5 ) The facility also failed to provide appropriate perineal cares for 1 of 3 residents reviewed. (Res #10) Findings include: 1. A Minimum Data Set Assessment (MDS) form dated 9.12.24 indicated Resident #2 had a Brief Interview for Mental Status (BIMS) score of 4 out of 15 (severely cognitively impaired), with no delirium, behaviors or rejection of cares and required partial to moderate assistance of staff with bathing. A Care Plan indicated the resident with a Focus are of an activities of daily living (ADL's) self-care performance deficit related to (r/t) confusion and incontinence. The Interventions/Tasks included the following: a. Bathing/showering with assistance of one (1) staff member two(2) times a week and as needed (PRN). (revised 2.20.24) According to the facilities Shower form (not dated) identified the resident's bath days as Monday and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-30 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on electronic health records (EHR) review, personnel file review, observations, resident interview, staff interview, and policy review the facility failed to provide complete and accurately documented electronic health records for 2 of 5 residents (Residents #10, and #20) reviewed. The facility reported a census of 45 residents. Findings include: 1. Review of Resident #20's MDS dated [DATE] revealed an admission date of 9/16/24 from another nursing home. Review of Resident #20's Care Plan with a revision date of 9/17/24 revealed that Resident #20 is at risk for skin breakdown related to incontinence. During continuous observation 9/24/24 from 12:10 PM to 2:53 PM Resident #20 was getting up from the lunch table and was observed to have a large wet area to the back of the Residents pants. Staff H, Certified Nurse Assistant (CNA) was observed to have her hand on the wet spot on Resident #20's back when the transfer occurred. Resident #20 was transferred with an assist of one with a gait belt by Staff H CNA to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-30 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff email and policy review the facility failed to represent an accurate picture of the resident's status during the observation period of the Minimum Data Set (MDS) by not completing an accurate assessment of resident behaviors for 1 of 3 residents reviewed. (Resident #1) The facility also failed to properly code their 802 Matrix related to restraints for 6 of 6 residents reviewed. The facility reported a census of 45 residents. Findings include: 1. An Incident Report form dated 8.13.24 at 9:45 p.m. included the following documentation: The MDS Coordinator and Director of Nursing (DON) heard yelling down the hall and responded. They found Resident #1 had shoved Resident #2 up against the wall which resulted in a fall. A Minimum Data Set assessment dated 8.18.23 indicated Resident #1 had no signs of delirium, mood or physical, verbal behavioral symptoms directed towards others or other verbal symptoms not directed towards others. 2. Review of a Resident Matrix form printed 9.22.24 by the facility staff identified 6 of 45 residents with restraints.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview and policy review the facility failed to implement Care Plans (CP) for 3 of 3 residents (Resident #2, #4 and #5) reviewed. The facility reported a census of 45 residents. Findings include: 1. A Quarterly Minimum Data Set Assessment (MDS) form dated 9.12.24 indicated Resident #2 had a Brief Interview for Mental Status (BIMS) score of 4 out of 15 (severely cognitively impaired), with no delirium, behaviors or rejection of cares and required partial to moderate assistance of staff with bathing. A Care Plan indicated the resident with a Focus area of an activities of daily living (ADL's) self-care performance deficit related to (r/t) confusion and incontinence, with revision date 2/20/24. The Interventions/Tasks included the following: a. Bathing/showering with assistance of one (1) staff member two(2) times a week and as needed (PRN). (revised 2.20.24) According to the facilities Shower form (not dated) identified the resident's bath days as Monday and Thursday. According to the resident's Shower Skin Check Report forms the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review and staff interview the facility staff failed to properly set up and administer medications in accordance with Professional Standards of Practice for 3 residents reviewed. (Resident #10, #1 and #21). The facility identified a census of 45 residents. Findings include: 1. During an observation 9.24.24 at 12:10 p.m. as the medication carts had been assessed with the Clinical Nurse Specialist, Staff B, Licensed Practical Nurse (LPN) approached the medication cart, opened the top drawer and removed two (2) clear plastic medication cups, one that contained a clear red liquid identified by Staff B as liquid protein and the other plastic med cup stacked under the previous said med cup contained Baclofen and Gabapentin non of which were labeled as to the resident's name and actual medication present. Staff B indicated Resident #10 refused to take her medications before she ate lunch so she placed them in the top drawer which had been the norm for the resident. The Clinical Nurse Specialist confirmed this observation. During an interview 9.23.24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, staff interview and facility policy review the facility failed to follow physician orders for 1 of 3 residents reviewed. (Resident #18) The facility identified a census of 45 residents. Findings include: Review of the Medication Administration Record (MAR) form dated 9/1/24 to 9/30/24 for Resident #18 indicated the resident's medication list included the following medications documented as administered on 9.1.24: a. Memantine HCL (hydrochloric acid) 10 mg. (for Alzheimer's disease) b. Mirtazapine 7.5 mg. (Depression) During an observation of the front medication carts on 9.24.24 at 12:10 p.m. with the Clinical Nurse Specialist cards Memantine HCL 10 mg and Mirtazapine 7.5 mg had been present in the medication card for Resident #18 scheduled 9.1.24. The other medication scheduled at the same time Olanzapine 7.5 mg had been absent. During an interview at the same time, the Clinical Nurse Specialist confirmed staff documented all 3 medications as administered and she agreed with the observation. An observation 9.24.24 at 11:55 a.m. revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-30 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and staff interview the facility failed to provide restorative services to the residents as a means to maintain their highest level of functioning. (Resident #5) The facility identified a census of 45 residents. Findings include: The Quarterly Minimum Data (MDS) dated [DATE] documented that Resident#5 had required moderate assistance with toileting hygiene, and upper body dressing. During an interview 9.24.24 at 2:25 p.m. Resident #5 indicated staff failed to perform range of motion (ROM) exercises and she preferred to exercise as her goal had been to return home. During an interview 9.23.24 at 1:35 p.m. Staff C, Certified Nursing Assistant (CNA) confirmed the facility failed to provide restorative services for the residents. During an interview 9.23.24 at 2:06 p.m. Staff E, CNA confirmed the facility failed to provide restorative services for the residents. According to an email 9.26.24 at 1:28 p.m. the Clinical Nurse Specialist indicated the facility lacked a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-24 · tag F0680 — widespread
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility activity calendars, resident interview, staff interview and facility assessment the facility failed to employ a Activities Director (AD). The residents activity choices did not reflect a well round choice that catered to the residents interests for their physical, mental and psychosocial wellbeing. The facility reported a census of 41 residents. Findings include: The Facility Assessment updated 1/15/24 documented under category of psycho/social/spiritual support the facility to provide opportunities for social activities, life enrichment, individual small group and community. Support community integration if resident desires. Activities and religious services to meet the needs of the residents. Facility positions to include a full time Activities Director. The Assessment documented under resources needed to provide competent support and care for the residents every day included the following; Activities Director, volunteers, and religious groups. Services listed in the Facility Assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-24 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews and facility policy the facility failed to provide dignity with dining for residents in the main dining room used by up to 20 residents at 3 of 3 meals observed. The facility reported a census of 41 residents. Findings include: Observation on 06/03/24 at 08:57 AM of the breakfast meal in the main dining room, Certified Nursing Assistant (CNA) Staff D was at the table with residents needing feeding assistance. Staff D stood and walked around the table, gave one gentleman a bite, saying a bite for you, proceeded to give the next gentleman a bite stating, a bite for you, walked around the table and spoon fed another resident saying a bite for you. Picked up resident cup standing over the resident said, take a drink, to the next resident, take a drink and walked around the table feeding five different residents in the same manner, standing over the resident and walking around the table spoon feeding and holding cups for the residents needing assistance.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews and facility policy the facility failed to offer a home like environment for resident dining experience in the common dining area where up to 20 residents have daily meals for three of three meal observations. The facility reported a census of 41. Findings include: Observation on 06/04/24 at 12:15 to 12:54 PM of dining for lunch meal, Resident #22 at the table with other yelling profanity, get your asses out, God dam repeatedly and other words of profanity in addition made loud singing noises then yelling out again profanity throughout the entire meal. Resident #22 Minimum Data Set (MDS) assessment dated [DATE] revealed Brief Interview for Mental Status, (BIMS) score for cognition could not be completed and coded behavior present, fluctuates, changes in severity. Diagnoses included non-traumatic brain dysfunction and Alzheimer's disease. In an interview on 6/4/23 at 1:33 PM the Administrator queried about dining expectation and yelling resident. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-24 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility activity calendars, resident interview, staff interview and facility assessment the facility failed to provide a program to include resident activities catered for resident interests for resident's physical, mental and psychosocial wellbeing. The facility reported a census of 41. Findings include: A Document reviewed, April 2024 reflected the facility activity calendar which included the following; a. 8 days without activities b. 7 days with Bingo as the only activity (every Tuesday & Friday) c. 2 days with Shopping as the only activity for those days d. 1 entry for resident council as the only activity for that day e. 2 entries for movie as the only activity for those days f. 1 entry for Church as the only activity for that day g. 2 days with manicures as the only activity listed h. 5 entries for crafts, but the only activity documented for those days i. 3 entries for color/puzzle packet, the only activity available for those days j. One day listed as a monthly birthday party, with nothing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-24 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, dietary documents, staff interview, resident interview and policy review, the facility failed to prepare appropriate portions for six (6) residents who received pureed meals, and nine (9) residents who received mechanical soft diets. The facility failed to serve appropriate portions for multiple residents who received tater tots. The facility failed to post menus or offer residents alternative options. The facility reported a census of 41 residents. Findings include: 1. On 6/05/24 at 11:25 AM, Staff F, [NAME] was observed placing seven (7) serving portions of ham loaf into a blender to prepare nine (9) mechanical soft diets. He placed the contents into a measuring cup and verbalized three (3) cups of prepared mechanical soft ham loaf. The prepared amount was observed to be two (2) cups. Staff F referred to the dietary conversion chart and stated it lacked a column for 9 servings, so he used the 8 servings column and indicated a #10 (3 1/4 ounce) serving scoop was required. At 11:37 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-24 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, staff interview, and policy review, the facility failed to provide food served by a method to maintain a safe and appetizing temperature. The facility reported a census of 41. Findings include: On 6/05/24 at 11:15 AM, Staff F, Cook, checked the temperature of the lunch menu items. The Ham Loaf temperature was recorded at 139.5° Fahrenheit (F). The lettuce temperature was recorded at 40.8° F. During food service, Staff F served lettuce at room temperature from the serving bowl on the counter. On 6/5/24 at 1:20 PM, Staff F checked the temperature of the remaining lunch menu items. The Ham Loaf temperature was recorded at 129.5° F. On 6/07/24 at 12:21 PM, the Administrator stated staff should follow the facility policy regarding food service temperatures. A policy titled Food Temperatures dated 2021 indicated temperatures should be taken periodically to assure hot foods stay above 135° F and cold foods stay below 41° F during the holding and plating process and until food leaves the service area.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-24 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility policy review, the facility failed to maintain sanitary practices by failing to properly contain hair in the food preparation area and failing to prevent cross-contamination during food service. The facility reported a census of 41 residents. Findings include: On 6/05/24 at 11:15 AM, Staff F, [NAME] was observed in the food preparation area with an uncovered mustache and goatee. His head cap also failed to contain all of his hair. At 11:25 AM, Staff F sliced tomatoes with bare hands and placed the tomatoes in the serving dishes. Staff F also retrieved a serving scoop from a supply drawer and laid it face-down on the counter used to store food preparation equipment. At 11:50 AM, Staff F filled a dressing dispenser and the nozzle tip touched the ungloved palm of his hand. At 12:40 PM, Staff F placed lettuce from a bowl onto a resident's plate. He put the lettuce back into the main bowl then reached back in the main bowl and placed the lettuce back onto the resident's plate. At 1:10 PM, Staff F used bare hands placed buttered bread…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical record review, provider interview and staff interview, the facility failed to provide timely notification of resident evacuation from the facility for 1 of 3 residents reviewed (Resident#94). The facility reported a census of 41 residents. Findings include: The Minimum Data Set (MDS) assessment for Resident #94 dated 1/18/24 indicated a planned discharge assessment, with return anticipated. A Progress Note dated 1/18/24 7:43 PM documented, facility had to initiate an emergency evacuation this morning at approximately 4:30 AM., transferred to another facility at 9:10 AM. Emergency contact/family was notified at approximately 2:50 PM of the evacuation and transfer. On 6/3/24 at 2:30 PM Hospice staff I reported when she assisted with relocation of Resident#94 there was frustrations with lack of communication to the residents emergency contact. On 06/10/24 at 1:30 PM the Administrator, acknowledged notification expectation is to be timely. No policy was received.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, responsible party interview and staff interviews the facility failed to ensure quarterly interdisciplinary team meeting with inclusion of the resident and/or resident representative to discuss resident changing goals, for care plan review and /or revisions for 1 of 2 (Resident #17) residents reviewed. The facility reported a census of 41 residents. Findings included: The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #17 scored a 9 out of 15 on the Brief Interview for Mental Status (BIMS) exam, which indicated cognition moderately impaired. The MDS revealed diagnoses of non-traumatic brain dysfunction, dementia, renal diseases, depression and chronic pain. The Care plan initiated 1/29/24 included interventions to keep resident and my family up to date on any health conditions, instruct me and family on rationale for continued nursing home placement, encourage ongoing family involvement, discuss with the resident/family any concerns, fears, issues regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-24 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, observations and record review, the facility failed to follow professional standards during medication administration for 1 out of 4 residents (Resident #11) reviewed. The facility reported a census of 41. Findings include: The Quarterly Minimum Data Set (MDS) documented that Resident #11 had diagnoses including heart disease, diabetes, anemia, asthma, respiratory failure, anxiety, depression, and kidney disease. Medication Administration Record (MAR) for resident #11 revealed the following: a.Trelegy, 1 puff inhale orally one time a day directed to rinse mouth with water and expectorate after use (used for long term respiratory failure.) Start date 1/6/24 b.Thiamine HCl Oral Tablet 50 milligram, give 1 tablet by mouth one time a day (used to strengthen immune system, and improve the body's ability to withstand stressful conditions). Start date 11/14/23 c.Humulin R Insulin, regular, Inject 5 units subcutaneously three times a day (used to decreased blood sugar levels). Start date 9/1/23 Observation on 6/5/24 at 8:20 AM Staff A, Certified Medication Aide (CMA)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-24 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to complete a discharge summary for 2 of 2 residents (#43, and #94 ) reviewed. The facility reported a census of 41 residents. Findings include: 1. On 6/05/24 at 10:45 AM, Resident #43's the Electronic Health Record (EHR) was reviewed for a patient-initiated discharge. The EHR revealed Resident #43 was admitted to the facility on [DATE] for skilled services. The discharge Minimum Data Set (MDS) dated [DATE] indicated Resident #43 had a Brief Interview for Mental Status (BIMS) score of 8 out of 15 which indicated moderately impaired cognition. It also revealed he was independent in all Activities of Daily Living (ADLs) but required only supervision for bathing. The EHR included diagnoses of Major Depressive disorder and alcohol-induced dementia with anxiety. The EHR progress notes lacked discharge documentation. On 6/05/24, the Director of Nursing (DON) stated Resident #43's care was managed by the Program of All-inclusive Care for the Elderly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, family interview, staff interview and facility policy the facility failed to provide appropriate intervention and catheter care to minimize or prevent complications from the occurrence of urinary tract infections for 1 of 3 residents reviewed (Residents #2). The facility reported a census of 41 residents. Findings include: The Quarterly Minimum Data Set (MDS) dated [DATE] documented Resident#2 had an indwelling catheter. Diagnoses included seizure disorders, cerebral infarction, intellectual disability, renal disease and neurogenic bladder. The MDS documented that the resident required maximum assistance for personal hygiene, and dressing. The Care plan for Resident #2 revised 3/12/24 documented, the resident had a suprapubic catheter with the goal to be freed from catheter related trauma. Observation on 06/03/24 at 1:44 PM Resident #2 sat in a chair in her room, observed the catheter bag on the floor. Observation on 06/04/24 at 1:17 PM Resident #2 sat in a wheel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-26 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, facility policy review, and Centers for Disease Control information the facility failed to follow proper infection control practices to migate the risk for the spread of infectious disease. The facility reported a resident census of 24. Findings include: On 2/1/24 at 1:00 p.m. Staff E, Certified Nurse Aide (CNA), stated he recalled the weekend of September 23 and 24. That morning he had been tested for COVID and was positive. Staff E stated he contacted the Director of Nursing (DON) and informed her he was positive for COVID, but asymptomatic. Staff E stated he was allowed to continue to work and required the use of a mask. Staff E stated he was the only aide working on the North and South halls those mornings. Staff E stated working alone happens on occasion. According to daily assignment sheets and verified by staff time records, on Saturday 9/23/23 and Sunday 9/24/23, the facility only had one aide (Staff E) and one nurse assigned for 29 residents on the North and South halls during the hours of 6:08 a.m. to 9:00 a.m. on Saturday and 6:07 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-26 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to provide sufficient staffing to ensure residents receive care and services to maintain their optimal health and well being. Facility reported census was 24 residents. Findings include: According to daily assignment sheets and verified by staff time records, on Saturday 9/23/23 and Sunday 9/24/23, the facility only had one aide and one nurse assigned for 29 residents on the North and South halls during the hours of 6:08 a.m. to 9:00 a.m. on Saturday and 6:07 a.m. to 9:42 a.m. on Sunday. In an interview on 2/1/24 at 1:00 p.m. Staff E, Certified Nurse Aide, stated he recalled the weekend of September 23 and 24. That morning he had been tested for COVID and was positive. Staff E stated he contacted the Director of Nursing (DON) and informed her he was positive for COVID, but asymptomatic. Staff E stated he was allowed to continue to work and required the use of a mask. Staff E stated he was the only aide working on the North and South halls those mornings. Staff E stated working alone happens on occasion. During those…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interviews, the facility failed to ensure residents are appropriately assessed and provided interventions to maintain their optimal health, and well being for 1 of 3 residents reviewed. (Resident #7) The facility reported census was 24. Findings include: According to a Quarterly Minimum Data Set (MDS) with a reference date of 1/4/24, Resident #7 had a Brief Mental Status (BIMS) score of 9 indicating an moderately impaired cognitive status. Resident #7 required extensive assistance with transfers, mobility, dressing, toilet use and personal hygiene needs. Resident #7 was coded as always continent of bowel and bladder. Resident #7's diagnosis included diabetes mellitus. In an interview on 2/7/24 at 9:35 a.m. the Director of Nursing (DON) stated that on 1/2/24 she was involved with the admitting assessment of Resident #7. During the assessment Resident #7 was found to have an elevated heart rate of 163 beats per minute. The DON stated she was concerned, but did not know Resident #7's baseline so she asked Staff Z, Licensed Practical Nurse, to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$28,724 in federal fines across 1 penalty.

  • $28,724 — penalty dated 2024-09-30

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ACCURA HEALTHCARE — 41 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 1 of 52.6-1.6 vs chain
Staffing 3 of 53.1-0.1 vs chain
Quality measures 3 of 52.8+0.2 vs chain
The other 40 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Aberdeen Health And RehabAberdeen, SD 1 of 5Accura HealthCare of TekamahTekamah, NE 1 of 5Accura Healthcare of CarrollCarroll, IA 1 of 5Accura Healthcare of MarshalltownMarshalltown, IA 1 of 5Accura Healthcare of Newton East, LLCNewton, IA 1 of 5Accura Healthcare of O'NeillO' Neill, NE 1 of 5Accura Healthcare of ShenandoahShenandoah, IA 1 of 5Green Lea Senior LivingMabel, MN 1 of 5Lake Andes Senior LivingLake Andes, SD 1 of 5Shell Rock Senior LivingShell Rock, IA 2 of 5Accura Healthcare of Cascade LLCCascade, IA 2 of 5Accura Healthcare of CrestonCreston, IA 2 of 5Accura Healthcare of FranklinFranklin, NE 2 of 5Accura Healthcare of Knoxville, LLCKnoxville, IA 2 of 5Accura Healthcare of Lake City, LLCLake City, IA 2 of 5Accura Healthcare of MuscatineMuscatine, IA 2 of 5Accura Healthcare of OnawaOnawa, IA 2 of 5Accura Healthcare of Spirit LakeSpirit Lake, IA 2 of 5Sterling Park Health Care CenterWaite Park, MN 2 of 5Woodlyn Heights Healthcare CenterInver Grove Heights, MN 3 of 5Accura Healthcare of Ames, LLCAmes, IA 3 of 5Accura Healthcare of Aurelia, LLCAurelia, IA 3 of 5Accura Healthcare of Cherokee, LLCCherokee, IA 3 of 5Accura Healthcare of FullertonFullerton, NE 3 of 5Accura Healthcare of Pomeroy, LLCPomeroy, IA 3 of 5Accura Healthcare of StantonStanton, IA 3 of 5Accura Healthcare of ToledoToledo, IA 3 of 5Meadow ManorGrand Meadow, MN 3 of 5Prairie View Senior LivingTracy, MN 3 of 5Traditions Memory Care of NewtonNewton, IA 4 of 5Accura HealthCare of North PlatteNorth Platte, NE 4 of 5Accura Healthcare of Le MarsLe Mars, IA 4 of 5Accura Healthcare of MilfordMilford, IA 4 of 5Accura Healthcare of New HamptonNew Hampton, IA 4 of 5Accura Healthcare of Ogden, LLCOgden, IA 4 of 5Accura Healthcare of Sioux City, LLCSioux City, IA 4 of 5Faulkton Senior LivingFaulkton, SD 5 of 5Accura HealthCare of HartingtonHartington, NE 5 of 5Accura Healthcare of BancroftBancroft, IA 5 of 5Karlstad Healthcare Center INCKarlstad, MN

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LENEAVE, THOMASIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER30%since 01/01/2016
FERGUSON, RACHELIndividualW-2 MANAGING EMPLOYEEsince 01/01/2024
MILLER, DANIELIndividualW-2 MANAGING EMPLOYEEsince 04/01/2024
TOTI, LISAIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTORsince 01/01/2020
LENEAVE, TEDIndividualCORPORATE OFFICERsince 01/01/2016
AMERICAN HEALTHCARE MANAGEMENT SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2003

CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.4M
Net patient revenuemost recent cost report
+0.8%
Operating marginrevenue minus expenses
$259K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 65%Medicare 1%Other / private 35%

This home reported $259K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$262per resident / day
operating cost
$7,964per month
≈ monthly operating cost
$264per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165324. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next