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Arcadia Care Kewanee

144 Junior Avenue, Kewanee, IL 61443 · For profit - Corporation · 84 certified beds · (309) 853-4429 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0609, F0610) — most recent Jan 2026Resident-funds citation (F0567)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$201,299 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0567)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $201,299 in federal fines (most recent 2024-03-04)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1258 W South St · (309) 853-3677 · Call to confirm hours
Pharmacy
500 S Main St · (309) 853-4412 · Call to confirm hours
Grocery
605 Tenney St · (309) 853-1600 · Call to confirm hours
Park
West Park0.7 mi
S Grove St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.9%13.4%15.4%worse
Long-stay residents who lose too much weight10.2%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms97.9%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%3.1%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened34.6%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication18.8%18.3%18.9%typical
Long-stay residents given the seasonal flu vaccine95.7%91.8%95.3%typical
Long-stay residents with pressure ulcers3.8%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control35.2%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.9%21.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication2.0%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine17.6%63.1%79.4%worse
Short-stay residents rehospitalized after admission7.5%26.1%22.6%better
Short-stay residents with an outpatient ER visit10.0%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days1.252.021.67better
Long-stay outpatient ER visits per 1,000 resident days3.972.221.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 42 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.0%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
14.7%U.S. median 56.6%
Met the expected recovery
0.12U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 14.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.12 therapist hours per resident per day in 2026Q1 — more than 8% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.0%CMS range 38.5–62.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 6.6–14.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge14.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge5.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge17.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.1%CMS range 2.8–10.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.071.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.30
RN hours/ resident / day
0.97
LPN hours/ resident / day
1.85
Aide hours/ resident / day
3.12
Total nurse hours/ resident / day
0.24
RN hoursweekends
31.1%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 84 beds and averages 52.9 residents a day — about 63% occupied, or roughly 31 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.12 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.85 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.82 hrs/resident/day on weekends vs 3.24 on weekdays — 13% thinner on weekends. RN hours go from 0.32 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 31% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-01-06)
4
at the previous standard inspection (2025-03-20)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

53 citations, most serious first. The 14 most serious are shown; the remaining 39 are one tap away and print in full.

  • Immediate jeopardy · J2024-03-04 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately manage a resident's Coumadin (anticoagulant medication) dosage to ensure the medication was reaching therapeutic levels, develop a policy on anticoagulant medication management, and obtain treatment adjustment from the physician for a non-therapeutic INR (International Standardized Ratio for clotting in the blood) lab result for a resident with a history of a high risk blood clotting disorder for one of three residents (R3) reviewed for High Risk Medications. This failure resulted in R3 requiring emergency medical services followed by a medical transfer and admission to a tertiary critical care (higher level/specialized) hospital for treatment of Acute Ischemic Stroke Left MCA (Middle Cerebral Artery) territory with right facial droop and weakness, Lactic Acidosis (lactic acid in the bloodstream) and Subtherapeutic INR, resulting in R3 experiencing aphasia, dysphagia, right sided weakness, mental anguish, and hospitalization for 17 days.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-01-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident was provided with an appropriately sized wheelchair and appropriate equipment to receive showers for one of three residents (R57) reviewed for accommodation of needs in the sample of 35. This failure resulted in R57 being confined to her room, unable to access the shower room, receiving bed bathing in lieu of scheduled showers, and being required to sit on the side of the bed to eat, negatively impacting R57's safety, dignity, comfort, and quality of life.Findings include: The Ombudsman's undated Resident Rights policy documented, As an individual living in a long-term care facility, you retain the same rights as every citizen of Illinois and of the United States. The following regulations provide clarity on specific rights granted to residents living in long-term care facilities: You have the right to make your own choices. Your facility must treat you with dignity and respect and must care for you in a manner that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-03-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide an adequate amount of sit-to-stand mechanical lifts to transfer and toilet residents timely for nine of nine residents (R3-R11) reviewed for accommodation of needs in the sample of 12. These failures resulted in R3 soiling her brief and sitting in urine and feces for over an hour at a time on multiple occasions, causing R3 visible emotional distress, embarrassment, and anxiety, and resulted in R4 experiencing unwanted urinary incontinence and embarrassment. Findings include: The facility's Limited Resident Lift Program (undated) documents 1. Equipment: Must have enough lift, slings, etc. to effectively transfer all heavy residents in a timely manner. Goals: 4. Maximize safe, functional independence without compromising the resident's dignity and rights. Compliance: D. Mechanical lifting devices and other equipment /aids: b. Mechanical lifting devices and other equipment/aids will be maintained regularly and kept in proper working…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess resident surroundings for a safe environment and failed to develop and implement interventions to promote a safe environment for one of three residents (R2) reviewed for accidents in a sample of 12. These failures resulted in R2 sustaining a right shin wound from hitting her right shin on an exposed sharp bolt located on R2's bedframe on two separate occasions 27 days apart. The first occurrence resulted in R2's right shin wound becoming infected, and the second occurrence resulted in R2 requiring an emergency room visit to obtain three staples to close a right shin laceration. Findings include: The facility's Quality Care Reporting policy dated 12-12-23 documents, Policy: (The Facility) works to continuously improve residents care, safety and operations within the facility. A Quality Care Reporting Form will be completed to assist in the Quality Assurance process. Purposes: To help identify problems or potential problems. To act…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure staff signed out controlled medications at the time of administration, failed to ensure medication administration records matched administration records for controlled medications, and failed to have accurate documentation of liquid morphine for 3 of 3 residents (R1, R2, & R3) reviewed for medications in the sample of 4.The findings include:1. On 3/8/26 at 9:40 AM, the B/C hall Narcotic Book was reviewed and showed the Shift Change Controlled Substance Inventory Sheet in the book had not been signed by the night nurse at 6:00 AM. The count sheet was to have two nurse sign off at shift change. The day nurse signed the sheet.On 3/8/26 at 9:42 AM V3 (Licensed Practical Nurse/Assistant Director of Nursing) reviewed the Shift Change Controlled Substance Inventory Sheet with a start date of 3/7/26. V3 reviewed the 3/8/26 at 6:00 AM entry and stated V4 (Licensed Practical Nurse/LPN) was the off going nurse and she did not sign the form. V3 stated both nurses are to sign the form at shift change. V3 stated at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-06 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to provide Registered Nurse/RN services eight consecutive hours daily for 7 days a week and failed to employ a full-time DON (Director of Nursing) to oversee the operation of the Nursing Department and ensure quality of care. This failure has the potential to affect all 53 residents residing within the facility. Findings include:The facility's Director of Nursing Job Description, dated 7/2023, documents Director of Nursing Job Description Summary: The primary purpose of the Director of Nursing position is to plan, organize, develop, and direct the overall operation of our Nursing Department in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and as may be directed by the Administrator and the Medical director, to ensure that the highest degree of quality care is always maintained.The Facility Assessment, dated 1/4/2026, documents a Director of Nursing is required to care for the resident's needs.On 1/5/26 at 12:10 PM a facility Days without RN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to label/date opened and prepared food items, ensure food items were not expired, maintain clean storage cabinets, repair damaged cabinet doors, and ensure cooking equipment was free of old food splatter. These failures have the potential to affect all 53 residents residing in the facility.Findings Include: The facility's Labeling and Dating Foods policy dated/revised 09/2023 documents, 2. Date marking for refrigerated storage food items. Once a case is opened, the individual, refrigerated food items are dated with the date the item was received into the facility and placed in/on the proper storage location utilizing the first in- first out method of rotation. Once opened, all ready to eat, potentially hazardous foods will be re-dated with a use by date according to current safe food storage guidelines or by the manufacturer's expiration date. 3. Date marking for freezer storage food items. Frozen food packages removed from the case will be dated with the date the item was received into the facility and will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-01-06 · tag F0887 — widespread
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to document and track employee COVID-19 education, vaccine administrations and vaccine refusals. This failure has the potential to affect all 53 residents residing in the facility.Findings Include: The facility's CMS (Centers for Medicare and Medicaid Services) Form 671 dated 1/5/26 and signed by V1 (Administrator) documents 53 residents reside within the facility.The facility's Interim COVID-19 Vaccination Guidelines-Residents and Employees dated 12/2025 documents, Purpose: To minimize the risk of residents acquiring, transmitting, or experiencing complications from (COVID-19). Guidelines: The facility shall provide pertinent information about the significant risks and benefits of the vaccine to residents (or resident's legal representative) and employees. Before offering COVID-19 vaccine, all staff members are provided with education regarding the benefits and risks and potential side effects associated with the vaccine. The resident, resident representative, or staff member has the opportunity to accept or refuse a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-06 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident's electronic medical records, care plans, and physician order sheets matched their Physician's Order for Life-Sustaining Treatment (POLST) for scope of treatment for four of 24 residents (R2, R8, R34, R58) reviewed for Advanced Directives in the sample of 35.Findings include:The facility's Advance Directives policy, dated 10/2024, documents For purpose of this policy and procedure Advanced Directives means a written instrument, such as a living will or life prolonging procedure declaration, appointment of health care representative and power of attorney for health care purposes. These directives are established under state law and relate to the provision of medical care when the individual is incapacitated. This same policy documents If a resident or health care representative indicates an Advanced Directive regarding CPR (Cardio-Pulmonary Resuscitation) or Scope of Treatment (POLST, Physician's Order for Life-Sustaining Treatment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-06 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to offer bedtime snacks to six of six residents (R17, R18, R27, R30, R38, and R52) reviewed for bedtime snacks in the sample of 35.Findings include: The facility's Bedtime Care (HS Care) policy, dated 10/2024, documents Purpose: To promote comfort and relaxation before sleep. Guidelines: Provide bedtime snack and/or fluids as appropriate.R17, R18, R27, R30, R38, and R52's electronic health records do not contain documentation of R17, R18, R27, R30, R38, and R52 being offered or receiving bedtime snacks.On 1/5/26 at 1:46 PM R17, R18, R27, R30, R38, and R52 were in the resident' council meeting. R17, R18, R27, R30, R38, and R52 all stated staff do not come around and offer bedtime snacks. R17, R30, R38, and R52 stated they have to request a bedtime snack if they want one and sometimes the staff forget to bring it down. R18 and R27 stated they weren't aware they could even request a bedtime snack but would like them to be offered to them.On 1/6/25 at 10:35 AM V5 (Dietary Manager) stated the dietary staff bring a sealed box of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-06 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to document a diagnosis, identify behaviors and monitor for identified targeted behaviors to warrant the use of Risperidone (antipsychotic medication), and document a care plan to address behaviors and antipsychotic use for one of five residents (R9) reviewed for psychotropic medications in the sample of 35.Findings include: The facility's Behavioral Health Services Program policy dated 1/2023 documents, Purpose: To establish a system for identifying behaviors and implementing appropriate interventions consistent with the individualized plan of care and to ensure that each resident receives appropriate treatment and services to attain the highest practicable mental and psychosocial well-being. Development and Review of Care Plan: For psychotropic medications include indication/rationale for use, specific target behaviors, monitoring for efficacy and/or adverse consequences.R9's Care Plan dated 1/6/2026 does not document a psychosis medical diagnosis.R9's Physicians Order sheet dated 1/6/2026 documents,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-06 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident with a diagnosis of Bipolar Disorder was provided a level two PASRR (Preadmission Screening and Resident Review) screen upon admission for one of three residents (R2) reviewed for PASARR screening in the sample of 35.Findings include:R2's level one PASRR (Preadmission Screening and Resident Review), dated 7/23/25, documents Diagnoses: No mental health diagnosis is known or suspected. This same form documents No level two required, no SMI/ID/RC (Serious Mental Illness, Intellectual Disability, Related Conditions). Rational: The level one screen indicates that a PASRR disability is not present because of the following reason: There is no evidence of a PASRR condition of an intellectual/ developmental disability or serious behavioral health condition. If changes occur or new information refutes these findings, a new screen must be submitted.R2's current Care Plan, dated 1/6/26, documents R2 was most recently admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was provided thorough skin assessments to monitor for pressure injury with the use of a CPAP (Continuous Positive Airway Pressure) device, identify a new pressure wound, and provide a proper treatment and care plan interventions for a pressure injury for one (R57) of three residents reviewed for pressure injury out of a sample list of 35. Findings include:The facility's Pressure Injury and Skin Condition Assessment policy revised 1/2018 documents pressure ulcers and other ulcers will be assessed and measured at least every seven days by a licensed nurse and documented in the resident's clinical record. A wound assessment will be initiated and documented in the resident chart when a pressure ulcer is identified by a licensed nurse. Each resident will be observed for skin breakdown daily during care and on the assigned bath day by the CNA. Changes shall be promptly reported to the charge nurse who will perform the detailed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure Oxygen tubing and a humidification bottle was changed weekly for one of two residents (R2) reviewed for oxygen therapy in the sample of 35. Findings Include: The facility's Oxygen and Respiratory Equipment- Changing/ Cleaning policy, dated 12/2025, documents Purpose: To ensure the safety of residents by providing maintenance of all disposable respiratory supplies. To minimize the risk of infection transmission. Nasal cannulas are to be changed once a week and PRN (as needed). Oxygen humidifiers should be changed weekly or as needed and will be dated when changed.R2's current Physician Order Sheet, dated 1/5/26, documents R2 has orders for Oxygen at two to four liters per nasal cannula as needed. Change Oxygen tubing weekly and PRN.On 1/5/26 at 11:05 AM, R2 was in his room lying in bed with Oxygen nasal cannula tubing lying on the bed. R2's Oxygen was on at two and a half liters with humidity. The tubing was dated 12/28 and the humidity bottle did not contain a date. At this time, R2 stated he took his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 39 citations
  • Potential for harm · D2026-01-06 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident with a diagnosis of Diabetes Mellitus was administered physician ordered insulin and blood glucose monitoring for one (R57) of three residents reviewed for medication administration out of a sample of 35.Findings include:The facility's Medication Administration Policy dated 1/2015 documents medications must be administered in accordance with a physician's order, the right resident, right medication, right dosage, right route, and right time. Documentation of medication administration is recorded on the Medication Administration Record.R57's Census Line documents R57 was admitted to the facility on [DATE].R57's Medical Diagnoses dated 12/11/25 documents Type 2 Diabetes Mellitus and Long-Term Insulin use.R57's MDS (Minimum Data set) dated 12/25/25 documents R57 is cognitively intact.R57's Physician Orders dated 12/11/25 documents Insulin Aspart Injection Solution 100 UNIT/ML (Insulin Aspart) Inject 30 unit subcutaneously…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-28 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow a resident's prescribed diet for 1 of 3 residents (R3) reviewed for prescribed diets in the sample of 6.Findings include:On 7/26/25 at 11:55 AM, R2 was sitting in his wheelchair at the dining room table with his lunch tray in front of him. R2 had ham, mixed vegetables, creamed corn, dinner roll, butter, chocolate cream pie, water, and apple juice. R2 stated he just eats and drinks whatever they put in front of him. R2 confirmed that he was drinking apple juice that was given to him. The meal ticket next to R2 showed he was to have a carbohydrate controlled low concentrated sweet diet (LCS), regular texture, thin liquids and sugar free hot chocolate. V5 (Certified Nursing Assistant/CNA) came over to tie R2's clothing protector and his meal ticket was shown to her. V5 stated she just looks at the name on the meal ticket and gives the resident what is ordered. V5 stated the cook is the one that looks at the ticket and puts the food and beverages on the tray. On 7/26/25 at 12:10 PM, V4 (Dietary Manager)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-20 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a multidose insulin pen injector and a multidose tuberculin vial were labeled and dated when opened. These failures have the potential to affect all 56 residents residing in the facility. Findings include: The facility's Medication Storage Policy, dated 10/2024, documents Purpose: To ensure proper storage, labeling, and expiration dates of medications, biologicals, syringes, and needles. Guidelines: 5. Once any medication or biological package is opened, Facility should follow manufacturer supplier guidelines with respect to expiration dates for opened medications. Facility should record the date opened on the medication container when the medication has a shortened expiration date once opened. The Manufacturer Guidelines for Aplisol (Tuberculin), undated, documents Aplisol vials should be inspected visually for both particulate matter and discoloration prior to administration and discarded if either is seen. Vials in use for more than 30 days should be discarded. The facility's Pharmacy Audit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident with new diagnoses of mental illness after admission was referred to the state agency for a level II PASARR (Preadmission Screening and Resident Review) evaluation for one of one resident (R25) reviewed for PASARR screening in the sample of 35. Findings include: The facility's Preadmission Screening and Annual Resident Review (PASARR), dated 11/2018, documents It is the policy to screen all potential admissions on an individualized basis. As part of the preadmission process, the facility participates in PASARR level I for all new and readmissions per requirements to determine if the individual meets the criterion for mental disorder (Severe Mental Illness/Severe Mental Disability), intellectual disability or related condition. Annually and with any significant change of status, the facility will complete the PASARR level one screen for those individuals identified per the Level II screen requiring specialized services. R25's current…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete hand hygiene prior to and during urinary catheter care for one of two residents (R38) reviewed for indwelling urinary catheters in the sample of 35. Findings include: The facility's Urinary Catheter Care policy, dated 10/2024, documents Purpose: To establish guidelines to reduce the risk of or prevent infections in resident with an indwelling catheter. Guidelines: 2. Hand hygiene shall be performed before and after touching any part of the urinary catheter drainage system. The facility's Infection Precaution Guidelines, dated 10/2024, documents Standard Precautions combine the major features of Universal Precautions and Body Substance Isolation and are based on the principle that all blood, body fluids, secretions, excretions (except sweat), mucous membranes may contain transmissible infectious agents. Standard Precautions consist of a group of infection prevention practices that apply to all residents, regardless of suspected or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to obtain an order and follow a physician order for oxygen use and ensure an oxygen care plan was developed for two of three residents (R16 and R21) reviewed for oxygen in the sample of 35. Findings include: The Facility's Oxygen Concentration, dated 10/2024, documents Procedure: 1. Verify and understand the physician's order. 2. Know the flow rate and duration of use. The Facility's Medication Administration Policy, dated/revised 01/2015, states Medications must be administered in accordance with a physician's order, e.g. (for example), the right resident, right medication, right dosage, right route, and right time. The Facility's Comprehensive Care Plan Policy, dated/revised 11/2017, states The purpose of this policy is to develop a comprehensive care plan that directs the care team and incorporates the resident's goals, preferences, and services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. The facility will develop and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-13 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to have funds available for 18 of 18 residents (R1-R18) reviewed for personal funds in the sample of 18. Findings Include: The Facility's Resident Funds policy dated 04/2019 documents This facility manages the personal funds of residents when such a request is made by the resident. Resident requests for access to their funds should be honored by facility staff as soon as possible but no later than: The same day for amounts less than $100 ($50 for Medicaid residents); Three banking days for amounts of $100 ($50 for Medicaid residents) or more. On 12/11/24 V3 (Licensed Practical Nurse/MDS Coordinator) provided a list of residents whose money is managed by the facility. This list included R1-R18. On 12/11/24 at 9:00 AM R15 stated I have been asking for $150 out of my trust because I would like to buy some Christmas cards and other things for Christmas, and I've been told they are waiting on a check from corporate. They said that they do not have the money to give to me. On 12/11/24 at 9:30 AM R18 stated They told me that all of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-13 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to notify the health care power of attorney of a change in condition for 2 residents (R5 and R19) of three reviewed for discharge in the sample of three. Findings Include: The Facility's Physician-Family Notification-Change in Condition policy dated 11/2018 documents the purpose of the policy to ensure that medical care problems are communicated to the attending physician or authorized designee and family/responsible party in a timely, efficient, and effective manner. The facility will inform the resident; consult with the resident's physician or authorized designee such as Nurse Practitioner, and if known, notify the resident's legal representative or an interested family member when there is B. A significant change in the resident's physical, mental, or psychosocial status (i.e., a deterioration in health, mental, or psychosocial status in either life-threatening conditions or clinical complications). D. A decision to transfer or discharge the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to notify the physician and resident's representative promptly after a fall with an injury for one of three residents (R1) reviewed for notification of changes in condition in the sample of four. Findings include: The facility's Notification for Change in Resident Condition or Status, undated, documents Policy: The facility and/or facility staff shall promptly notify appropriate individuals (Administrator, DON (Director of Nursing), Physician, Guardian, and HCPOA (Health Care Power of Attorney) of changes in the resident's medical/mental condition and/or status. Responsibility: Administrator, Director of Nursing, Charge Nurse. Procedure: 1. The nurse supervisor/charge nurse will notify the resident's attending physician or on-call physician when there has been: b. An accident or incident involving the resident. 2. The nurse supervisor/charge nurse will notify the DON, physician, and unless otherwise instructed by the resident the resident's next of kin or representative when the resident has any of the above-mentioned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to ensure physician ordered treatments, skin checks, and infection monitoring were completed for three of three residents (R1, R2, R3) reviewed for wounds in the sample of three. Findings include: The facility's Medication Administration policy dated 11/18/17 documents, Policy: Drugs and biologicals are administered only by physicians and licensed personnel. Definition: The complete act of administration entails removing and individual dose from a previously dispensed, properly labeled container (including a unity dose container), verifying it with the physician's orders, giving the individual dose to the proper resident, and promptly recording the time and dose given. Procedure: 19. Document any medication not administered for any reason by circling initials and documenting on the back of the MAR (Medication Administration Record) the date, the time, the medication and dosage, reason for omission and initials. The facility's Preventative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-05 · tag F0679 — failed to provide activities — widespread
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide an ongoing program of a variety of activities for all residents. This failure has the potential to affect all 43 residents in the facility. Findings include: Facility Activity Policy dated 9/17 documents: It is the policy of the facility to provide an ongoing program of activities to meet the interests and the physical, mental, and psychosocial wellbeing of each resident. The program is under the Direction of an Activity Director, who shall have a specific planned program of group and individual activities based upon the resident's needs and interests. The facility will provide a program of activities which includes a combination of large and small group, one-to-one and self-directed activities; and a system that supports the development, implementation, and evaluation of the activities provided to the residents in the facility. All residents shall be offered the opportunity, and encouraged to participate in activities, but shall not be required to participate. For residents with no discernable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-05 · tag F0680 — widespread
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to have a qualified Activities professional to direct the provision of activities to all residents. This failure has the potential to affect all 43 residents in the facility. Findings include: Federal Form 671 dated 6/3/24 indicates there are 43 residents in the facility. Facility Job Summary/Activity Director (undated) documents: The Activity Director plans, schedules, and implements an ongoing program of activities designed to meet the physical, mental, and psychosocial needs of each resident. Residents are engaged in a meaningful, varied program of activities that meets the individual residents. The activities are conducted with individuals or in groups, according to the residents Plan of Care. The Activity Director completes the activity assessment for each resident and participates in developing the Interdisciplinary Care Plan. Qualifications: Completion of a State approved Basic Orientation Course will be required. Facility Activity Policy dated 9/17 documents: It is the policy of the facility to provide an ongoing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-05 · tag F0729 — widespread
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to perform registry verification for five Certified Nursing Assistants prior to hiring. These failures have the potential to affect all 43 residents residing in the facility. Findings include: On 6/5/24 at 2:00 pm, V1 (Administrator in Training) stated she does not have any documentation that the Nurse Aide Registry was checked for V10 CNA (Certified Nursing Assistant), V24 CNA, V25 CNA, V27 CNA, and V28 CNA prior to hiring for employment. V1 stated due to staffing problems she has not had anyone to do the verifications, does not have any documentation prior to January 2024, and is having to go back and do the checks herself. 1. V10 CNA was hired on 3/22/24 and Nurse Aide Registry was not checked until 6/4/24. 2. V24 CNA was hired on 5/15/24 and Nurse Aide Registry was not checked until 5/16/24. 3. V25 CNA was hired on 1/5/24 and Nurse Aide Registry was not checked until 6/4/24. 4. V27 CNA was hired on 10/25/23 and Nurse Aide Registry was not checked until 11/10/23. 5. V28 CNA was hired on 12/15/23 and Nurse Aide Registry was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-05 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to have qualified dietary staff. This has the potential to affect all 43 residents in the facility. Findings include: Facility Food Service Manager, revised 10/2020, documents Manages all aspects of the Food Service Department. Manages nutritional care of all residents in the facility. Must have or be willing to take the Dietary Managers Course. Must have passed the sanitation test or willing to take the course approved they the state for the facility within 60 days of hire. Certified Dietary Manager preferred. On 6/2/24 at 8:58 AM, V12 (Dietary Manager) verified the facility does not have a dietician employed full time. V12 also verified she is not certified as a dietary or food service manager, does not have a certification nationally recognized in food service management, is not currently enrolled in a course, does not have a degree in food service management, and started the position as the dietary manager in 2024, but was a dietary aid before. On 6/04/24 at 8:36 AM, V12 stated, We have a qualified dietician that comes in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-05 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have an alternatives or always available menu posted for residents during mealtimes. This has the potential to affect all 43 residents in the facility. Findings include: On 6/2, 6/3, 6/4, and 6/5/24, the dining room had the meal posted with one alternative food choice posted on the meal board. No other food choices were posted for residents to choose from if they did not like the main meal, or the alternative meal choice option. The facility was unable to provide an alternative, or always available food menu. Facility Diet Type Report, dated 6/4/24, documents all 43 residents have diet orders. V12 confirmed all 43 residents have a diet ordered and eat from the kitchen. On 6/02/24 at 8:58 AM, V12 (Dietary Manager) verified they did not have other food options posted other than one alternative food choice which is always leftovers, and they did not have a menu or list of foods always available for the residents to choose from for meals posted. At that same time, V12 stated she did not know how residents would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-05 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to serve palatable food at lunch time on 6/3/24. This failure has the potential to affect all 43 residents who currently reside in the facility. Findings Include: The Facility's Menu documents that on 6/3/24 for lunch a pork fritter with gravy, scalloped potatoes, green beans, and peaches was served. On 6/3/24 at 12:00 PM R18 stated This food is disgusting. I am just going to eat my snacks I have in here (in resident's room). The food here is usually awful. Sometimes if we get (a cook) who knows how to cook it can be ok. But this (pork fritter) is over cooked and tasteless. On 6/3/24 at 12:05 PM R3 stated The meat is rubbery and difficult to cut. I have drowned it in gravy, and it is barely edible. The food here is a constant problem. I think they (facility) buy the cheapest food available whether it has taste or not. On 6/3/24 at 12:08 PM R6 stated Thank God I have snacks in my room. This (lunch) is disgusting. I am not eating that. R6 stated the food at the facility is hit and miss. R6 stated I don't think…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have a clean sanitary oven, failed to develop a cleaning schedule for the dietary department, and failed to have dishwasher detergent in the dish machine. This has the potential to affect all 43 residents in the facility. Findings include: Facility Ware-Washing- Dish machine, revised 10/2009, documents It is the policy that utensils and dishes washed by the mechanical dishwasher will be clean and sanitized. Facility Kitchen Sanitation, revised 10/2020, documents The Food Service Manager will monitor sanitation of the Dietary Department on a daily basis. The Food Service Manager will develop a cleaning schedule for the department and ensure that dietary employees complete cleaning tasks as scheduled. The Food Service Manager shall provide cleaning instructions for each area and piece of equipment in the kitchen and specify which chemical and personal protective equipment should be used for each task. Facility Cleaning Schedule, dated 10/2014, documents It is the policy to provide a system for determining the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-05 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to monitor active infections, failed to identify transmission-based precaution needs and failed to have Personal Protective Equipment (PPE) available to all staff. These failures have the potential to affect all 43 residents who reside in the facility. Findings include: The Facilities Infection Control Policy Surveillance and Monitoring last revised 5/2007 documents It is the policy of the facility to do routine surveillance and monitoring of the facility to determine compliance with work practices. The policy further documents Monitoring of the day-to-day operation of the infection control program will be conducted by the Director of Nursing (DON), Director of Nursing will determine and direct correct procedures necessary for the prevention of infections. The policy also states the DON will prepare the Infection Tracking Log on a monthly basis for quarterly presentation to the Quality assurance committee. The DON will ensure Isolation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-05 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure their Antibiotic Stewardship program was implemented. This failure has the potential to affect all 43 residents residing at the facility. Findings include: The facility's Antibiotic Stewardship Program policy dated 11/1/2017 documents the following: Assessing antimicrobial use is essential for determining antimicrobial use trends. Antimicrobial use assessment should be conducted regularly to measure progress of antimicrobial stewardship activities. After completing the assessment, the facility should be able to describe who is getting antibiotics and why. Additionally, the results are useful to identify gaps in communication, inconsistencies in documentation, and compliance with facility policies and evidence-based recommendations for antimicrobial prescribing. The policy further documents to address these issues Kewanee care home has developed an antibiotic stewardship program. Antibiotic stewardship is the act of using antibiotics appropriately that is, using them only when truly needed and using the right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a working overhead light in the bathroom for one (R20) of sixteen residents reviewed for environment in a sample of 43 residing in the facility. Findings include: Facility Maintenance Person, undated, documents The Maintenance Person maintains all building, equipment, systems and grounds in good, safe, and presentable condition. Regularly inspects and maintains electrical, signaling, and cooling and protection systems. Maintains furniture, fixtures, and furnishings in a clean, safe, attractive, and repaired manner. On 6/02/24 at 8:46 AM, R20's bathroom light switch was flipped on, and the light did not work. After flipping the light switch a few times the light came on but was dim and flickering. At that same time, R20 stated My bathroom light doesn't work, it has been a couple months, the maintenance guy knows and was gonna fix it, and I was told the ballast is bad. You have to flip the light switch about five times, and it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to report an injury of unknown injury to the local state agency for one resident (R11) of four reviewed for accidents in a total sample of 44. Findings Include: The Facility's Abuse Prevention Program dated 11/28/2016 documents This facility affirms the right of our residents to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined below. This includes, but is not limited to, freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. This facility therefore prohibits mistreatment, exploitation, neglect, or abuse of its residents, and has attempted to establish a resident sensitive and resident secure environment. The purpose of this policy to assure that the facility is doing all that is within its control to prevent occurrences of mistreatment, exploitation, neglect or abuse of our resident. The Facility's Abuse Prevention Program dated 11/28/2016 documents Regardless of the specific nature of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to investigate an injury of unknown origin for one resident (R11) of four residents reviewed for accidents/injuries in a total sample of 44. Findings Include: The Facility's Abuse Prevention Program dated 11/28/2016 documents This facility affirms the right of our residents to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined below. This includes, but is not limited to, freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. This facility therefore prohibits mistreatment, exploitation, neglect or abuse of its residents, and has attempted to establish a resident sensitive and resident secure environment. The purpose of this policy to assure that the facility is doing all that is within its control to prevent occurrences of mistreatment, exploitation, neglect or abuse of our resident. The Facility's Abuse Prevention Program dated 11/28/2016 documents Regardless of the specific nature of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review the facility failed to implement a restorative walking program for one resident (R43) of three residents reviewed for mobility in a total sample of 44. Findings Include: R43's Physical Therapy discharge date d 5/30/2024 Summary documents Functional Maintenance: Ambulation Program Established/Trained: Recommend for patient to participate in walk to dine program to prevent decline in function and mobility. Throughout the survey R43 was never observed walking with his walker at any time. On 6/2/24 R43 stated I never walk anymore. They don't have enough help to do it (assist resident to walk). On 6/4/24 at 10:25 AM V2 (Director of Nursing) stated I didn't even know (R43) was on a walking program. To my knowledge he does not walk to or from meals. On 6/5/24 at 9:30 AM V11 (Certified Nurse Assistant) stated (R43) usually propels himself in his wheelchair to wherever he wants to go. He can walk with his walker in his room to toilet.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure an indwelling urinary catheter tubing and collection bag were not placed on the floor to prevent infection for one (R40) of four residents reviewed for indwelling urinary catheter care in the sample of 44. Findings include: The facility's Catheter Care policy and procedure, dated 2/2018, documents Catheter care is provided daily and as needed to all residents who have an indwelling (urinary) catheter to reduce the incidence of infection. The Centers for Disease Control and Preventions documents Appropriate Urinary Catheter Use documents: Keep the collecting bag below the level of the bladder at all times. Do not rest the bag on the floor. The Face Sheet for R40 includes the following diagnoses: Retention of Urine, Urinary Device and history of Sepsis (life threatening complication of an infection). The Order Summary Report for R40, dated 6/524, documents Urinary Catheter Care - Drainage Bag - Change every night shift every Saturday for catheter care related to Obstructive and Reflux Uropathy and Benign…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure oxygen was being infused correctly, ensure oxygen tubing was dated, and ensure oxygen tubing was not resting on the floor for one (R40) of two residents reviewed for respiratory care in a sample of 44. Findings include: The facility's Oxygen Therapy policy and procedures, dated 8/2003, documents Oxygen therapy may be used provided there is a written order by the physician. The order must state liter flow per minute, mask or cannula, time frame. Change oxygen tubing/mask/cannula and/or tracheostomy mask on a weekly basis. Date tubing changes and document on the treatment sheet. The Face Sheet for R40, includes the following diagnoses: Acute Respiratory Failure with Hypoxia, COPD (Chronic Obstructive Pulmonary Disease) with acute exacerbation, Centrilobular Emphysema, and Oxygen Dependent. The Order Summary Report for R40, dated 6/5/24, documents the following physician orders as: Oxygen at 2L (liters) per NC (nasal cannula) as needed; Oxygen - tubing and humidifier change every night shift every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to attempt non-pharmacological interventions prior to implementing psychotropic medications, failed to identify target behaviors for the use of antipsychotic medications, and failed to assess use psychotropic medications for two residents (R19, R39) of five residents reviewed for unnecessary medications in a sample list of 44. Findings include: The Facility Policy titled Psychotropic Medication Policy last revised on 11/28/2017 documents, It is the policy of this facility that residents shall not be given unnecessary drugs. Unnecessary drug is any drug used without adequate indication for its use. Policy further documents the definition of an antipsychotic drug is A neuroleptic drug that is helpful in the treatment of Psychosis and has the capacity to ameliorate disorders. Any resident receiving such medications shall have a psychiatrics diagnosis or documented evidence of maladaptive behavior, which can be considered harmful to themselves or others, destructive to property, or if emotional problems exist which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-05 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a medication error rate of less than 5%. This failure affects two residents (R29, R35) of 10 residents reviewed for medication pass. This failure was the result of two medication errors out of 25 opportunities for a total medication error rate of 8%. Findings include: Facility Policy/Medication Administration dated 7/3/2013 documents: Medications must be identified using the six rights of administration: Right resident, Right drug, Right dose, Right time, Right route, Right documentation. Facility Policy/Oral Medication Administration dated 10/07 documents: To ensure the administration of oral medications is performed according to procedure. Procedure: Remove the correct amount of medication for the individual dose to be given at this time. 1.) On 6/3/24 at 11:20am V22 (Licensed Practical Nurse/LPN) administered Carbidopa-Levodopa (anti-Parkinson's) 25-100mg (milligram) one and one-half tablets for a total dosage of 37.5-150mg to R35. Medication card indicated to give 2.5 tablets for total dosage of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-04 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a sufficient amount of direct care staff to provide timely care to dependent residents. This failure has the potential to affect all 54 residents currently residing at the facility. Findings include: The Resident Room Roster dated 2-21-24 indicates that 54 residents are currently residing in the facility. The facility's Nurse Staffing policy (undated) documents the following: It is the policy of (facility) to provide sufficient licensed and unlicensed nursing staff on each shift of the day to attain or maintain the highest practical physical, mental and psychosocial wellbeing of each resident. Nursing staff shall be based upon resident evaluation by the Administrator and Director of Nursing as specified by the (State Agency). Each skilled care resident shall receive at least 3.8 hours of nursing and personal care each day, and 2.5 hours of nursing and personal care each day for a resident needing intermediate care. A minimum of 25% of nursing and personal care time shall be provided by licensed nurses, with at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to allow a resident to use her personal motorized wheelchair for one of three residents (R2) reviewed for resident rights in a sample of 12. Findings include: The Illinois Long-Term Care Ombudsman Program Resident's Rights for People in Long-term Care Facilities dated 11/2018 documents, Your personal property rights: You may keep and use your own property. The facility's Motorized Wheelchairs policy dated 1/09 documents, Policy: The facility will work to provide increased mobility and independence for all residents. Each resident will be evaluated for the need and safe use of motorized wheelchairs. Procedure: 1. Conduct an Illinois Department of Healthcare and Family Services (HFS) evaluation for each new admission within 30 days of admission and then quarterly. Initial evaluations will be completed by the facility staff familiar with the resident. 2. Obtain consent from the resident and/or POA (Power of Attorney) for a full motorized wheelchair assessment. 3. Arrange a full motorized wheelchair assessment, as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-04 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to provide a resident's power of attorney health and medical records upon request for one of three residents (R3) reviewed for resident rights in the sample of 12. Findings Include: The Illinois Long-Term Care Ombudsman Program Resident's Rights for People in Long-term Care Facilities Resident Rights Handbook dated 11/2018 documents Your facility must allow you to see your records within 24 hours of your request (excluding weekends and holidays). You may purchase a copy of part or all of your records at a reasonable copy fee within two working days of your request. On 2/21/22 at 12:10 PM, V13 (R3's Power of Attorney) stated that R3 was hospitalized on [DATE] after suffering a stroke. V13 stated I have been talking to the facility about getting (R3's) records. They have not been helpful at getting me this information. We have asked for referrals to be sent so she can be transferred to another facility and (the facility) hasn't sent them the needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-04 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Interview and Record Review, the facility failed to notify a resident's physician of a new laboratory result for one of three residents (R3) reviewed for Physician Notification in the sampled of 12. Findings include: The facility's Notification of Change in Resident Condition or Status policy, dated 10/12/05, documents The facility and/or facility staff shall promptly notify appropriate individuals (i.e., Administrator, Director of Nursing, Physician, Guardian, Health Care Power of Attorney, etcetera) of changes in the resident's medical/mental condition and or status. The nurse supervisor/charge nurse will notify the resident's attending physician or on call physician when there has been; A need to alter the resident's medical treatment significantly, Abnormal lab findings. R3's Physician Order Sheet, dated 11/1/23-2/29/24, documents R3 has a laboratory order for PT (Prothrombin)/INR (International Standardized Ratio for clotting in the blood) one time only related to Personal History of Pulmonary Embolism, Personal History of other Venous Thrombosis and Embolism, until…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the interdisciplinary team and the residents' representatives were invited and attended care plan conferences for two of three residents (R1 and R2) reviewed for care planning in the sample of 12. Findings include: The facility's Comprehensive Care Planning policy dated 11-1-17 documents, The Care Plan Conference (meeting) shall be held as necessary to communicate major revisions to the Comprehensive Care plan and minimally with every Comprehensive MDS (Minimum Data Set) completed. The facility shall make effort that the conference: a. Be attended by a representative from each discipline involved in the resident's care as possible. b. Be attended by the resident. c. Be attended by a representative of the resident's choice if that person so chooses to attend. 1. R1's BIMS (Brief Interview Mental Status) dated 11/23/2023 documents R1 is Cognitively Intact. R1's Medical Record dated 2-23-23 through 2-23-24 does not include documentation of R1's Power of Attorney/POA (V6) being invited to R1's care plan meetings. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain transmission-based precautions for two residents (R4 and R5) out of five residents reviewed for infection control during an outbreak of COVID-19. This failure has the potential affect four COVID-19 negative residents (R6, R7, R8 and R9) residing on the same hall. Findings include: The facility's COVID-19 Control Measures policy revised 5/19/32 documents 2. All HCP (Health Care Providers) are to perform hand hygiene upon entrance to the facility, prior to entering a resident room, when exiting a resident's room, and after direct contact with residents or potentially contaminated surfaces. The facility's resident COVID-19 testing tracking sheet documents R4 and R5 tested positive for COVID-19 on 11/28/23 and are currently on transmission-based precautions (TBP) for COVID-19. R6, R7, R8 and R9 all tested negative for COIVD-19 and are currently not on TBP. R4 and R5's medical record dated 11/28/23, both document they are on transmission-based precautions for 10 days due to positive COVID-19 test. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-03 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide sufficient staff to care for dependent residents. This failure has the potential to affect all 60 residents residing in the facility. Findings include: The Facility Assessment Tool, dated 10/2/23, documents, Evaluation of overall number of facility staff needed to ensure a sufficient number of qualified staff are available to meet each resident's needs. Staff assignments and continuity of care is determined on current census and resident acuity of care needed. The facility's Daily Placement Sheet, dated 9/16/23, documents that for 1st shift the facility staffed two nurses and four CNAs. The sheet documents that for 2nd shift the facility staffed two nurses and four CNAs. The facility's Daily Placement Sheet, dated 9/25/23, documents that for 1st shift the facility staffed two nurses and three CNAs (Certified Nursing Assistant). An additional CNA worked 2.5 hours during 1st shift as well. The sheet documents that for 2nd shift the facility staffed two nurses and four CNAs. The facility's Daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-03 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to answer call lights in a timely manner for 5 of 11 residents (R3-R7) reviewed for call lights in the sample of 11. Findings include: On 10/3/23 at 8:35 a.m. R3, R4, R5, and R6's call lights were on. On 10/3/23 at 8:38 a.m., R7's call light turned on, and R3-R6's call lights remained on. On 10/3/23 at 8:51 a.m., R5's call light was turned off. However, R3, R4, R6, and R7's call lights remained on. R5's call light was on for a total of 16 minutes. On 10/3/23 at 8:54 a.m., R3 and R6's call lights were turned off. R5's call light was back on, and R4 and R7's call lights remained on. R3 and R6's call lights were on for a total of 19 minutes. On 10/3/23 at 9:00 a.m., R5 and R7's call lights were turned off. R4's call light remained on. R5's call light was on for an additional six minutes, and R7's call light was on for a total of 22 minutes. On 10/3/23 at 9:02 a.m., R4's call light was turned off. R4's call light was on for a total of 27 minutes. On 10/3/23 at 9:12 a.m., R3 was alert sitting up in his recliner with a blanket over…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-12 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to staff a full-time Director of Nursing/DON. This failure has the potential to affect all 60 Residents residing in the Facility. Findings include: Facility Census Roster, dated 9/7/23, documents 60 Residents residing in the Facility. V2's (Registered Nurse/Interim Director of Nursing) Job Description, dated 8/2/23, documents: Job Summary is to plan, organize, develop and direct the overall operation of our Nursing Service Department in accordance with current Federal, State and Local Standards, guidelines and regulations that govern our Facility and as may be directed by the Administrator and the Medical Director to ensure that the highest degree of quality of care is maintained at all times; participate in surveys made by authorized government agencies; assist to plan, develop, organize, implement, evaluate and direct the nursing service department, as well as its programs and activities, in accordance with current rules, regulations and guidelines that govern the long-term care facility; and determine the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-01-06 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure greater than 80 square feet per resident in multiple resident rooms. This failure has the potential to effect 31 residents that could reside in these 31 rooms.Findings include:The facility's CMS (Centers for Medicare and Medicaid Services) Form 671 dated 1/4/26 and signed by V1 (Administrator) documents 53 residents reside within the facility.An Illinois Department of Public Health Letter, addressed to (the facility) and dated 4/1/2025, documents The waiver is granted for rooms 107-112, 115-119, 201-209, 301-306, 307-311 and is subject to annual review or review at any time the facility does not meet the conditions under the waiver which the waiver was granted.On 1/4/26 at 2:15 PM V1 (Administrator) stated the facility does have rooms that do not meet the 80 square foot per resident requirement and gave a floor plan with highlighted rooms that were less than 80 square feet. Those rooms were 107, 108, 109, 110, 111, 112, 115, 116, 117, 118, 119, 201, 202, 203, 204, 205, 206, 207, 208, 209, 301, 302, 303,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-03-20 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure greater than 80 square feet per resident in multiple resident rooms. This failure has the potential to effect 31 residents that could reside in these 31 rooms. Findings include: The facility's CMS (Centers for Medicare and Medicaid Services) Long Term Care Facility Application for Medicare and Medicaid Form 671 dated 3/18/25 and signed by V1 (Administrator) documents 56 residents currently reside within the facility. An Illinois Department of Public Health Letter, addressed to (the facility) and dated 7/17/2024, documents The waiver is granted for rooms 107-112, 115-119, 201-209, 301-306, 307-311 and is subject to annual review or review at any time the facility does not meet the conditions under the waiver which the waiver was granted. On 3/17/25 at 1:00PM V1 (Administrator) stated the facility does have rooms that do not meet the 80 square foot per resident requirement and gave a floor plan with highlighted rooms that were less than 80 square feet. Those rooms were 107, 108, 109, 110, 111, 112, 115,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted
  • No harm found · Bcited before2024-06-05 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure greater than 80 square feet per resident in multiple resident rooms. This failure affects 16 residents (R3, R4, R6, R8, R15, R18, R21, R22, R25, R26, R27, R31, R32, R37, R39, R41) of 34 residents reviewed for resident rooms in the sample of 44. Findings include: On 6/3/24 at 8:30am V8 (Minimum Data Set Coordinator) stated the facility does have rooms that do not meet the 80 square foot per resident requirement. On 6/4/24 (R3, R4, R6, R8, R15, R18, R21, R22, R25, R26, R27, R31, R32, R37, R39, R41) were noted to all occupy rooms with a roommate in rooms identified as less than 80 square feet per resident according to facility floor plan. Undated Letter signed by V1 (Administrator in Training) indicates the facility has submitted a waiver to the State Agency regarding the square footage of their resident rooms as they are slightly under the 80 square foot per resident requirement. On 6/4/23 at 11am V1 stated the waiver gets sent every year to the State Agency. V1 was unable to provide information regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$201,299 in federal fines across 1 penalty. 3 Medicare payment denials on record.

  • $201,299 — penalty dated 2024-03-04
  • Medicare payment denial — starting 2026-01-30 for 18 days
  • Medicare payment denial — starting 2024-09-13 for 17 days
  • Medicare payment denial — starting 2024-04-02 for 36 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ARCADIA CARE — 25 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.3-0.3 vs chain
Health inspection 2 of 51.7+0.3 vs chain
Staffing 1 of 51.3-0.3 vs chain
Quality measures 3 of 53.1-0.1 vs chain
The other 24 homes this chain runs (chain average 1.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
GOLDFARB, BRIANIndividualDIRECT OWNERSHIP INTERESTsince 12/01/2024
SEITLER, DOVIDIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
GRONSKY, AMANDAIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 12/01/2024
HOLTSCHULT, HEATHERIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
MCCLURE, MICHELLEIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
SPECTOR, JENNIFERIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
ARCADIA CARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/28/2025
AHEARN, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
MORGAN, TERESAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
TUROFSKY, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
WILHELM, NAFTALIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
BERKOWITZ, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/29/2025
MEYSTEL, YOSEFIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/29/2025
CURIS SERVICES LLCOrganizationADP OF THE SNFsince 12/01/2024
PETERSEN SNF HOLDINGS LLCOrganizationADP OF THE SNFsince 05/28/2025

CMS files one row per role, so the 29 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.5M
Net patient revenuemost recent cost report
+15.3%
Operating marginrevenue minus expenses
$706K
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 65%Medicare 7%Other / private 28%

This home reported $706K paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$215per resident / day
operating cost
$6,535per month
≈ monthly operating cost
$254per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145968. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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