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Arcadia Care Morris

1095 Twilight Drive, Morris, IL 60450 · For profit - Limited Liability company · 123 certified beds · (815) 942-5108 Medicare & Medicaid certified

Call the home — (815) 942-5108 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citation (F0567)Behavioral-health or dementia-care citation — no harm found (F0758)6 actual-harm citations$114,995 in federal fines1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has a citation for mishandling residents’ money or property (F0567)
  • it has 6 actual-harm citations
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $114,995 in federal fines (most recent 2026-01-15)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
948 W U.S. 6 · (815) 942-8080 · Call to confirm hours
Pharmacy
2405 Sycamore Dr · (815) 942-3660 · Call to confirm hours
Grocery
(815) 942-3614 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
101 Candlelight Ln · (815) 942-1010

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.5%13.4%15.4%better
Long-stay residents who lose too much weight7.1%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.6%0.9%0.9%better
Long-stay residents with a urinary tract infection2.8%1.5%2.0%worse
Long-stay residents with depressive symptoms76.1%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.1%3.1%3.3%typical
Long-stay residents whose ability to walk worsened11.2%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication16.4%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine98.6%91.8%95.3%typical
Long-stay residents with pressure ulcers2.1%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control19.6%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table8.3%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication1.1%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine84.2%63.1%79.4%typical
Short-stay residents rehospitalized after admission26.8%26.1%22.6%worse
Short-stay residents with an outpatient ER visit20.2%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.232.021.67worse
Long-stay outpatient ER visits per 1,000 resident days2.972.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 129 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.9%U.S. median 51.5%
Got home and stayed home
13.2%U.S. median 10.7%
Went back to hospital
31.9%U.S. median 56.6%
Met the expected recovery
0.23U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 31.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 72 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 30% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.9%CMS range 33.6–50.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.2%CMS range 9.5–17.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge31.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge38.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge27.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge89.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization11.3%CMS range 7.3–17.47.1%Oct 2023–Sep 2024worse than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.501.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.52
RN hours/ resident / day
0.64
LPN hours/ resident / day
2.26
Aide hours/ resident / day
3.42
Total nurse hours/ resident / day
0.33
RN hoursweekends
50.0%
Total nursing turnover
57.1%
RN turnover

How full it usually is: this home is certified for 123 beds and averages 75.1 residents a day — about 61% occupied, or roughly 48 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.42 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.26 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.23 hrs/resident/day on weekends vs 3.50 on weekdays — 7% thinner on weekends. RN hours go from 0.59 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2024-10-03)
9
at the previous standard inspection (2023-12-08)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 16 most serious are shown; the remaining 28 are one tap away and print in full.

  • Actual harm · G2026-03-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify physicians of a resident's elevated Lithium level. This resulted in staff's continued administration of Lithium to the residents resulting in a resident's hospitalization with primary diagnosis of Lithium toxicity. The facility also failed to notify physicians and family members of a resident's injury (bruise) after an unwitnessed fall. This applies to 2 of the 6 residents (R1 and R5) reviewed for notification of change in condition and incident/accident in the sample of 9. The findings include:1. Face sheet shows R1 is 65 years-old who has multiple medical diagnoses including hypotension, unspecified, essential (primary) hypertension, hyperlipidemia, unspecified, atherosclerotic heart disease of native coronary artery without angina pectoris, paranoid schizophrenia, retention of urine, unspecified anxiety disorder, unspecified restlessness and agitation. R1's MDS (Minimum Data Set) dated February 16, 2026, shows that R1 is alert…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-03-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess and address a resident (R1) who was having a change in condition. The facility also failed to do a complete follow up (post-fall) body assessment for a resident (R5) who had a fall incident.This failure resulted in a resident (R1) being lethargic throughout the morning shift until the early evening shift without appropriate intervention and was later hospitalized with a primary diagnosis of Lithium toxicity.This applies to 2 of 6 residents (R1 and R5) reviewed for change in condition and accident in the sample of 9. The findings include:1. Face sheet shows R1 is 65 years-old who has multiple medical diagnoses including hypotension, unspecified, essential (primary) hypertension, hyperlipidemia, unspecified, atherosclerotic heart disease of native coronary artery without angina pectoris, paranoid schizophrenia, retention of urine, unspecified anxiety disorder, unspecified restlessness and agitation. R1's MDS (Minimum Data Set) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-03-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to identify a pressure injury before becoming unstageable and failed to provide treatment to moisture associated dermatitis. These failures resulted in R4 developing an unstageable pressure injury to the sacrum. This applies to 1 of 4 residents (R4) reviewed for pressure injuries in the sample of 11. The findings include: On 3/15/24 at 11:34 AM, V10 Wound Licensed Practical Nurse (LPN) said R4 has pressure injury on her sacrum that was acquired at the facility and has been treated for a while. V10 said she is new to the facility and was not here when R4's wound was found. V10 said nursing staff does daily skin checks on residents during care and showers. V10 said she does weekly skin assessments for residents with wounds. V10 said any skin issue noted should be reported to the nurse and an assessment of the wound including measurements should be done and documented. V10 said interventions including treatments will then be implemented. R4's admission Skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-12-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor residents at risk for weight loss, offer nutritional supplements as ordered by the physician in order to prevent additional weight loss, and offer food substitutes for meals/snacks that were refused to prevent unplanned weight loss and maintain resident nutritional status. This failure resulted in R40 experiencing a 29.29% weight loss within 4 months of admission. This applies to 2 residents (R40 and R43) reviewed for weight loss in a sample of 31. The findings include: 1. R40's MDS (Minimum Data Set) dated 11/14/23 shows her cognition is intact. On 12/5/23 at 12:18 PM, R40 said, I have lost about 60 pounds since August. R40 said the facility was giving her mighty shake supplements, but she had not received one in almost a week. R40's lunch tray was then delivered in the presence of surveyor, and it did not have any supplement on it. On 12/6/23 at 12:30 PM, V22 (R40's spouse) said R40 lost 20 pounds in the last month. R40's Face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-02-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure supervision to prevent falls with injury for 1 resident (R45), failed to provide ambulation assistance for 1 resident (R61), and failed to implement updated fall prevention measures for a resident following a fall with a fracture for 1 resident (R2). These failures apply to 3 of 4 residents reviewed for safety and supervision. These failures resulted in R45 having 15 unwitnessed falls with 3 of those falls resulting in major injury and R2 sustaining a hip fracture. The findings include: 1. R45's face sheet showed she was admitted to the facility on [DATE] with diagnoses to include traumatic subarachnoid hemorrhage without loss of consciousness, vascular dementia, cerebral infarction, hypertension, repeated falls, difficulty in walking, lack of coordination, and conversion disorder with seizures or convulsions. R45's facility assessment dated [DATE] showed she has severe cognitive impairment and requires physical assistance of one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-02-17 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure pain medications were available to a resident for 1 of 1 resident (R39) reviewed for pain in the sample of 22. This failure resulted in R39 experiencing sleeplessness and narcotic medication withdrawal symptoms. The findings include: R39's face sheet showed he was admitted to the facility on [DATE] with diagnoses to include secondary malignant neoplasm of bone, malignant neoplasm of brain, panlobular emphysema, neoplasm related acute and chronic pain, and major depressive disorder. R39's facility assessment dated [DATE] showed he has no cognitive impairment. On 2/15/23 at 10:05 AM, R39 said, They ran out of my narcotic a couple months ago and it took 3-4 days for them to get it back in. I have a lot of pain. I have a pain patch and I take the other medication twice a day. I was going through withdrawals, and I couldn't sleep because of the pain. R39 said he has cancer and they weren't going to operate because the cancer was so bad. R39 said after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-07-02 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide nail care for residents who require assistance with activities of daily living (ADL) care. This applies to 5 of 5 residents (R10, R21, R31, R32, R33) reviewed for nail care in the sample of 37.The findings include: The following residents' active Minimum Data Set (MDS) showed that they all required assistance with grooming and hygiene. 1. On June 30, 2026, at 10:57 AM, R10 was resting in bed, she displayed long uneven fingernails nails with black/brown substances underneath the nails. V10 said she would like to have her nails clipped and cleaned. 2. On July 1, 2026, at 12:35 PM, R32 was resting in bed, she was observed with long dirty fingernails, with black/brown substances underneath nails. R32 stated she wanted staff to clean her nails, file them, or clip them slightly, but not too short. R32 said she was okay with staff to clean her nails. 3. On July 1, 2026, at 12:45 PM, R33 was resting in bed, she has long dirty fingernails,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2026-07-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that indwelling urinary catheter and perineum care were provided in a manner that would prevent urinary tract infection (UTI). This applies to 4 of 4 residents (R10, R11, R15, R21) reviewed for catheter and perineum care in the sample of 37. The findings include:1. Face sheet showed R11 has multiple medical diagnoses including malignant neoplasm of the rectum, retroperitoneal abscess, colostomy status, type 2 diabetes mellitus, neuromuscular dysfunction of the bladder, muscle wasting, and obesity. Minimum Data Set (MDS) dated [DATE], showed R11 is alert and oriented and was totally dependent on staff for toileting and hygiene. On June 28, 2026, at 11:30AM and June 29, 2026, at 10:44 AM, R11 was observed lying in bed with indwelling urinary catheter draining to bedside bag that was cloudy yellow urine. Urinary tubing was unsecured with long clumps of solid sediments. On June 29, 2026, at 11:36 AM, R11 was lying in bed, her urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2026-07-02 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow standard infection control practices with regards to hand hygiene and gloving, placement of urinary drainage bag, soiled linen and clothes, and not wearing complete personal protective equipment (PPE) when providing care for residents under enhance barrier precautions (EBP). This applies to 10 of 10 residents (R1, R7, R10, R11, R12, R13, R15, R21, R28, R29) reviewed for infection control in the sample of 37. The findings include: 1. On June 30, 2026, R12's room door had an EBP (Enhanced Barrier Precautions) sign on the door stating that Everyone must: Clean their hands, including before entering and when leaving the room. Providers and staff must also: wear gloves and a gown for the following: high-contact resident care activities, dressing, transferring, and changing linens. The fitted sheet on R12's bed was soiled with stool. V27 and V28 (Certified Nursing Assistant/CNAs) came into R12's room to change R12's bed linens without wearing gowns. V27 and V28 were wearing gloves. V27 and V28 removed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-02 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to provide residents with a clean and sanitary environment. This applies to 3 of 5 residents (R8, R12, R25) reviewed for Physical Environment in a sample of 37.The findings include:1. On June 30, 2026, at 2:15 PM, R12 was in her room. R12 had lots of crumbs on the floor and in the corners of her room. R12 also had brown stains on the hardwood floor, papers under her bed, and some brown powder on the floor next to her bed. V21 (Housekeeping) said she had already cleaned R12's room earlier the same day while R12 was not in her room. R12 said no housekeeping staff had been in her room to clean, and she had not left her room today. V20 (Housekeeping Director) said R12's room looked really bad and did not look like it had been cleaned by housekeeping on that day.2. On June 30, 2026, at 2:49 PM, R25 was lying in bed in her room. R25's room had lots of food crumbs all over the floor. R25's bathroom curtain had areas of black stains. R25 said her room only gets cleaned by the housekeeping staff about twice weekly, and they had not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide skin treatment/dressing change according to physician order for a resident who was identified with skin breakdown. This applies to 1 of 4 residents (R10) reviewed for wound treatment in the sample of 37. The findings include:Face sheet showed that R10 has multiple medical diagnoses including quadriplegia, multiple sclerosis, neuromuscular dysfunction of the bladder, weakness, hydronephrosis, cystostomy status, history of urinary tract infections (UTI), and muscle wasting and atrophy to multiple sites. On June 30, 2026, at 10:57, R10 was resting in bed, R10 stated that she has 2 urinary catheter one in her right lower back (nephrostomy tube) and in her abdomen (suprapubic catheter). On June 30, 2026, 11:30 AM, V11 and V12 (Both Certified Nursing Assistant/CNA) rendered incontinence care to R10 who was heavily saturated with urine and had a bowel movement. V12 stated that everyone (staff) knows that R10's catheters were both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-02 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide sufficient staffing in accordance with its facility assessment tool and residents' care needs. This applies to 3 of 3 (R1, R31, R34) residents reviewed for sufficient staffing in a sample of 37.The findings include:1.R1's Face sheet showed R1 was admitted to the facility on [DATE]. R1 had multiple diagnoses, including multiple sclerosis, trigeminal neuralgia, convulsions, malnutrition, mitral valve insufficiency, depressive disorder, hypoxemia, chronic obstructive pulmonary disease, constipation, anxiety, hypotension, and epilepsy.R1's minimal data set (MDS) dated [DATE], indicated that R1 was cognitively intact and dependent on staff for activities of daily living (ADLs).On June 28, 2026, at 10:33 AM, R1 said the census is low and that staff are being cut. R1 believes this directly affects the care residents receive. R1 feels she is not receiving quality care. R1 reported an instance in which she sat in feces for 45 minutes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-06-01 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interview and record review, the facility failed to provide a resident with the daily cost of services no longer covered by Medicare in order for resident to make an informed decision whether they wish to continue receiving skilled services that may not be covered by Medicare and to assume financial responsibility. This applies to 1 of 4 residents (R4) reviewed for Resident Rights in a sample of 4.The findings include: R4's EMR (Electronic Medical Record) showed R4 ([AGE] years old) was admitted to the facility on [DATE], with multiple diagnoses including, displaced Maisonneuve's fracture of left leg, subsequent encounter for closed fracture with routine healing, other fracture of upper and lower end of left fibula, subsequent encounter for closed fracture with routine healing, other fracture of left lower leg, subsequent encounter for closed fracture with routine healing, unspecified fall, subsequent encounter, and difficulty in walking, not elsewhere classified. R4 was discharged from the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility fail to revise and implement care plan interventions to prevent falls and provide safety for a resident identified as risks for falls. This applies to 1 (R47) of 3 residents reviewed for safety and supervision in the sample of 20.The findings include:R47 was admitted to the facility on [DATE], with multiple diagnosis including metabolic encephalopathy, acute cholecystitis, diabetes, lack of coordination, difficulty walking, cognitive communication deficit, muscle wasting, spinal stenosis, Parkinson's, history of falls and altered mental status. A nursing Progress note dated November 29, 2025, shows R47 was agitated following lunch and constantly moving via wheelchair through the halls. R47 was observed by staff bending over trying to fix attached footrest. R47 needed constant reminders to sit back in wheelchair to avoid falling. R47 bent forward in chair and was caught by nurse prior to falling to the ground. Per nurse R47 needed to be monitored…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that a resident's social security benefits from previous facility were transferred over and processed to the resident's present facility as representative payee of the resident's personal needs allowance (PNA). This applies to 1 of 3 residents (R1) reviewed for personal needs allowance (PNA) in the sample of 5. The findings include: Face sheet showed R1 was admitted to this facility on June 25, 2025. Minimum Data Set (MDS) dated [DATE], showed R1 is alert and oriented. On December 9, 2025, at 12:55 PM, R1 said that she was admitted here in June and since then she had not received her monthly $60 allowance. R1 approached V5 (Former Business Office Manager) multiple times about it but nothing happened. R1 only found out last week that the transfer of her social security benefit to this facility was not filed and it really upset her. R1 was informed by a staff that V5 did not file the transfer of her social security benefit to this facility. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain orders and administer medications as prescribed.This applies to 1 of 3 (R1) resident reviewed for medication administration.The findings include: R1 was admitted to the facility on [DATE] with multiple diagnoses which included rhabdomyolysis, unspecified fall, bacteremia, acute kidney failure, unspecified multiple injuries, right shoulder osteoarthritis, and hypertension, per the face sheet. R1's MDS (Minimum Data Set) dated 07/07/25 showed R1 was cognitively intact and required partial/moderate assistance with ADL's (Activities of Daily Living). The same MDS showed R1 was admitted to the facility with an unstageable pressure ulcer. R1's Skin Impairment Care Plan showed a pressure injury to the right lateral hip.R1's Progress Notes dated 09/08/25 at 7:30 AM, showed Family called an ambulance and had the resident taken to (Hospital) ER (Emergency Room) related to her right hip wound. Progress Notes dated 09/08/25 at 11:11 AM, showed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Dcited before2025-05-02 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to perform hand hygiene and follow enhanced barrier precautions. This applies to 3 of 3 (R6, R7 and R12) residents reviewed for infection control in a sample of 25. Findings include: 1. On 4/29/25 at 1:06 PM, observed R6 being wheeled into his room by V8 (CNA-Certified Nursing Assistant), followed by V10 (CNA) with a mechanical lift to transfer R6 from his wheelchair to bed. R6 had a urinary catheter. Outside of R6's room on the wall was a poster stating R6 is on EBP (Enhanced Barrier Precautions). Neither V8 nor V10 wore gowns. V8 provided perineal care to R6 without wearing a gown. After wiping the buttocks and genitals of R6, V8 did not remove the soiled gloves or perform hand hygiene and applied a fresh clean disposable brief. Wearing the same soiled gloves, V8 adjusted R6's bed linen and then, removed her gloves, tied up the garbage bag, touched the door and the doorknob, and left the room, all without performing hand hygiene. On 4/29/25 at 1:15 PM, V6 (LPN-Licensed Practical Nurse) walk into the room of R6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-03 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their water management plan for legionella. The facility also failed to follow their policy for enhanced barrier precautions, transmission based precautions, and hand hygiene during provisions of care. This applies to all 72 residents residing in the facility. The findings include: 1. The facility's Long-Term Care Facility Application for Medicare and Medicaid dated September 30, 2024, showed the facility's census was 72 residents. On October 1, 2024, at 3:18 PM, V27 (Environmental Services Director) said he does not keep documentation of the temperatures of the hot water boiler/storage tanks, the thermostat of the mixing valve, eye wash station inspections and flushing, ice machine inspections and cleaning, and cooling tower inspections. On October 2, 2024, at 9:40 AM, V27 provided the water temperatures he has documented from July 1, 2024, to present. V27 said these are the only water temperatures he records for the facility. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-03 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assist residents identified as needing assistance with personal hygiene and grooming. This applies to 7 of 8 residents (R3, R8, R12, R30, R44, R63 and R67) reviewed for ADLs (activities of daily living) in the sample of 18. The findings include: 1. R8 had multiple diagnoses including dementia without behavioral disturbance and age related macular degeneration of both eyes, based on the face sheet. R8's quarterly MDS (minimum data set) dated July 25, 2024, showed that the resident was severely impaired with cognition and required assistance from the staff with personal hygiene. On September 30, 2024, at 10:42 AM, R8 was in bed, alert, verbally responsive but confused. V6 (Certified Nursing Assistance) was in the resident's room and had placed a blanket on the resident. V6 requested R8 to show her hands and fingers. R8's fingernails were long with black substances under most of her nails. During the lunch meal observation on September 30,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-03 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to serve mechanical soft consistency mushrooms and potatoes and failed to serve pureed consistency chicken and vegetables for residents on mechanical soft and pureed diets. This applies to 9 of 9 residents (R1, R6, R10, R15, R24, R26, R30, R41 and R224) reviewed for mechanically altered diets in the sample of 18. The findings include: 1. On September 30, 2024, at 12:07 PM, during meal temperature monitoring of prepared foods prior to meal service, the pureed chicken on the tray line appeared grainy. On taste testing, there were parts of the pureed chicken that were not able to be swallowed without being chewed. V8 (Regional Dietary Certified Manager) who was in the vicinity was notified and was informed that the item was not safe to serve. V8 also taste tested the product and agreed with the consistency and stated that the pureed meat should not be uneven and should be like mashed potatoes. On October 1, 2024, at 11:53 AM, during tray line…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to respond to a resident's call for help and failed to ensure that the call light was always within reach of the resident. This applies to 1 of 18 residents (R12) reviewed for call light accessibility in the sample of 18. The findings include: Face sheet shows that R12 has multiple medical diagnoses which include cervical disc degeneration unspecified cervical region, spinal stenosis cervical region, spondylosis without myelopathy or radiculopathy cervical region, fusion of spine cervical region, morbid (severe) obesity due to excess calories, other lack of coordination, abnormal posture, reduced mobility, and weakness. Minimum Data Set (MDS) dated [DATE], shows R12 is alert and oriented and is totally dependent of staff for dressing and toileting hygiene. On October 1, 2024, at 10:56 AM, R12 was observed repeatedly yelling for help. V25 (Housekeeper) was outside R12's bedroom cleaning and continued to do her chores despite R12's repeated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to assess and provide splints to a resident, to prevent further reduction in ROM (range of motion). This applies to 1 of 4 residents (R63) reviewed for range of motion in the sample of 18. The findings include: R63 has multiple diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting right dominant side and weakness, based on the face sheet. R63's quarterly MDS (minimum data set) dated July 25, 2024, showed that the resident was cognitively intact. The MDS showed that the resident had impairment in range of motion on one side of her upper extremity. The same MDS showed that R63 required maximum to total assistance from the staff with her ADL's (activities of daily living). On September 30, 2024, at 11:04 AM, R63 was in bed, alert, oriented and verbally responsive. R63 had weakness on her right arm, and her right hand and wrist appeared contracted. R63 was not able to move her right arm and hand without the help of her left hand. R63 had no splint or positioning device on her right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that urinary catheter tubing and bag are always below a resident's bladder to prevent potential urine backflow. This applies to 1 of 2 residents (R3) reviewed for catheter care in the sample of 18. The findings include: Face sheet shows that R3 is 85 years-old who has multiple medical diagnoses which include multiple sclerosis, neuromuscular dysfunction of the bladder, personal history of urinary tract infection (UTI), cystostomy, and hydronephrosis. On September 30, 2024, at 10:32 AM, V22 and V23 (both Certified Nursing Assistants) were seen providing care to R3. V22 said they just finished the incontinence care. V22 and V23 were repositioning R3 and straightening her bed linens. R3 has a suprapubic catheter and nephrostomy catheter tube. V23 positioned the suprapubic catheter and nephrostomy catheter tube and bag on top of the pillow that was above R3's bladder. On September 30, 2024, at 4:10 PM, the suprapubic and nephrostomy catheter tubing and nephrostomy bag remained positioned on top of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide breakfast meals for a resident who is on dialysis treatment. This applies to 1 of 2 residents (R41) reviewed for dialysis in the sample of 18. The findings include: R41's EMR (electronic medical records) showed that R41 was admitted to facility on August 27, 2024, with diagnoses including Parkinson's disease with dyskinesia, with fluctuations, unspecified acute kidney failure, dependence on renal dialysis and dementia with other behavioral disturbance. R41's MDS (minimum data set) dated September 2, 2024, showed that R41 was moderately impaired in cognition. R1's active POS (Physician Order Sheet) showed Dialysis Treatments 3 (Three) times a Week at 2:30 PM, which was revised to 6:15 AM on October 2, 2024. Facility provided information that R41 switched from afternoon schedule at 2:30 PM to early morning schedule at 6:15 AM for dialysis on September 23,2024. R41's active POS included diet order of Regular diet, Mechanical Soft texture, thin consistency, Renal Diet supervised feeding, cues for 1 bite at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that the residents central line insertion sites were visible under a transparent dressing for assessment. The facility also failed to ensure that the central line dressings were clean and intact. This applies to 2 of 2 residents (R124 and R174) reviewed for IV (intravenous) central line in the sample of 18. The findings include: 1. Face sheet shows that R174 has multiple diagnoses which include discitis, unspecified thoracolumbar region, and extradural and subdural abscess. On September 30, 2024, at 11:06 AM, R174 was in her bedroom resting. R174 had an IV central line on her right chest, with the insertion site covered with a non-transparent tape. The edges of the dressing were rolled up and showed brown substances (dirt) that adhered to the rolled up or peeling edges. R174 said that she has discitis osteomyelitis. On September 30, 2024, at 1:23 PM, V12 (Nurse) said R174 has an IV central line, and she changed the dressing on September 26, 2024. On October 2, 2024, at 10:45 AM, R174 was sitting in her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident did not receive antipsychotic medications without indications for use. This applies to 1 of 5 residents (R43) reviewed for psychotropic medications in the sample of 18. The findings include: The EMR (Electronic Medical Record) showed R43 was admitted to the facility on [DATE], with multiple diagnoses including chronic obstructive pulmonary disease, congestive heart failure, and dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. R43's MDS (Minimum Data Set) dated August 29, 2024, showed R43 had severe cognitive impairment. The MDS continued to show R43 did not have any behavioral symptoms. R43's Order Summary Report dated October 2, 2024, showed Risperidone (Antipsychotic medication) oral tablet 1 mg (milligram), give half tablet by mouth four times a day for restlessness. R43's anti-psychotic medication care plan date June 21, 2023, showed The resident is receiving anti-psychotic medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-12-08 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interviews and record reviews, the facility failed to have a full time RN (Registered Nurse) as the facility's DON (Director of Nursing). This affects all 81 residents at the facility reviewed for staffing. The 12/5/23 CMS-671 form showed 81 residents live in the building. On 12/07/23 at 4:24 PM, V2 DON said, I am an LPN (Licensed Practical Nurse) full time. I am the only DON. V2 said the facility knew that the DON is supposed to be an RN. V2 said that she has been the DON since July of 2023. V2 said that I have been the DON and V21 (Operations Consultant), the administrator at that time, told me he knew that the DON needs to be an RN, but he put me in the position anyway. On 12/07/23 at 4:13 PM, V1 (Administrator) said he did not know if V2 was an RN or not. The facility's Lookup Detail View from Illinois Department of Financial and Professional Regulation showed V2 as an LPN in active status, effective 1/9/23, and expiration date of 1/31/25.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to serve food in a sanitary manner. This applies to all 81 residents reviewed for sanitary food storage and preparation. The findings include: The 12/5/23 CMS-671 form showed 81 residents live in the facility. 12/05/23 09:45AM V4, [NAME] and V3 FSD (Food Service Director) were in the kitchen area preparing lunch. A large garbage can was next to food prep table and the steam table and open to air. A multitude of refuse was piled high with a pair of bags and gloves with a blood like substance dripping off. A cleaning rag and a cellular phone was on top of the food prep table across from the stove. There was a large buildup of scale (beige debris) in steam table wells. Water has particles floating in it. Overall, the food preparation area has debris on the floor and under the steam table and several carts. The log for sanitizing sink is not consistently filled out. The log for food temps not done since 12/3/23. General floor is dirty. Shelves under steam table dirty. A large beef roast was on the prep table area near…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-08 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents receive regular bathing, grooming and assistance with activities of daily living. This failure applies to 6 residents. (R18, R38, R43, R56, R64 and R68) in the sample of 31 residents reviewed for assistance with activities of daily living. The findings include: 1. On 12/05/23 at 11:13 AM at the nursing station R18 was sitting in a dirty high back recliner. The seat, the back and the arms of the chair have a thick dark substance with some loose debris. R18 has no left eye and dry skin can be seen inside of the socket. R18 had many growths of skin on his face. One lesion was bleeding slowly with blood crusting and sticking to his overgrowth of facial hair. R18 had jagged nails with black debris under the nails. R18's clothing had dried food debris on the shirt and the pants. R18 had an odor. R18's hair is oily and has a white scaly substance on the scalp. R18 does not answer any questions. When staff was asked who was caring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store active medications safely and discard outdated medications. This applies to 3 of 5 residents (R7, R15, and R62) reviewed for medication storage in a sample of 31. The findings include: 1. On [DATE] at 9:47 AM, the cart that housed R7's medications was checked with V13 LPN (Licensed Practical Nurse). A Tiotropium Bromide 18 MCG (Microgram) inhaler prescribed for R7 expired 10/ 2023. A blister pack of Lorazepam 0.5 MG (Milligrams) prescribed for R6 had one blister opened and retaped. A blister pack of Tramadol 50mg prescribed for R7 had three blisters opened two were retaped. On [DATE] at 10:05 AM, the the cart that housed R15's medications was checked with V13 LPN. A medicine cup filled with pills was observed. V13 stated they were morning medications for R15. The medication cup was not labeled with contents or R15's name. A blister pack of Lorazepam 0.5 MG prescribed for R15 had one pill that had been opened and retaped. On [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-08 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain temperature logs and label food items in residents' personal refrigerators and failed to discard outdated food items. This applies to 6 of 6 residents (R24, R26, R47, R52, R64 and R184) reviewed for personal food storage. The findings include: 1. On 12/05/23 at 11:03 AM inside of R24's refrigerator, there were eight half pint cartons of expired milk. The dates of expiration ranged from 10/30/23 (over a month earlier) through 11/21/23. A meat sandwich dated 11/19/23 and one low fat yogurt with best by date of 12/18/22 was inside of the refrigerator. Two small cups containing pickles and mayo were in the refrigerator without a date. On 12/06/23 at 09:45 AM R24 said the only thing in the refrigerator is milk, pop and ice cream. R24 said she cleans the refrigerator out every couple of weeks. R24 said the CNAs (Certified Nursing Assistant) working on the unit check the refrigerator daily for old and expired foods. On 12/06/23 at 09:56…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-08 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to assess a resident for self-administration of medication and obtain a physician order for resident medication to be at the bedside. This applies to 1 resident (R62) reviewed for medication self-administration in the sample of 31. Findings include: R62 is an [AGE] year old female admitted to the facility on [DATE]. On 12/05/23 at 11:19 AM, 2 bottles of Fluticasone propionate 50 mcg nasal spray (nasal steroid used to decrease inflammation in nose) were observed on R62's bedside table. R62 said she uses them herself every morning. On 12/07/23 at 9:38 AM, V2 DON (Director of Nursing) said that R62 doesn't have an order to self-administer medication and has not had an assessment to see if she could self-administer medications. V2 said R62 does not have an order for Fluticasone propionate 50 mcg nasal spray, and the medications should not be at bedside. V1 said medication should only be in residents' rooms if they are locked in a box and if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to assist in the application of ordered braces. The facility failed to assist with clothing changes. This applies to one resident (R26) reviewed for brace use in a sample of 31. The findings include: On 12/05/23 at 11:15 AM, R26 stated she has neck, left shoulder and right leg pain. R26 stated she was told by V2 DON (Director of Nursing) and V19 CNA (Certified Nursing Assistant) she is a standby assist, and she can do things for herself. R26 stated she often does not receive staff assistance with showering or application of her brace and sling. R26 stated because she is overweight and has chronic pain, she is unable to put her sling and brace on without staff assistance. R26 stated sometimes wearing the sling makes her feel more comfortable. R26 stated when she has to walk around without the brace, she has more pain. On 12/06/23 at 9:46 AM, R26 was observed walking without her shoes, braces, or arm sling. R26 had the same clothes on from the previous day. R26 stated she had been walking around since 8:30 AM.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-08 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prepare foods to residents' liking. This applies to 3 residents (R40, R77, and R185) out of 32 residents reviewed for meal satisfaction. 1. On 12/5/23 at 12:18 PM, R40 said she can't stand the food. R40 said the French fries are cold and hash browns are limp and cold. R40's POS (Physician Order Sheet) shows she is on a no added salt diet. R40's MDS (Minimum Data Set) dated 11/14/23 shows her cognition is intact. R40's Care Plan dated 11/20/23 shows R40 is at increased nutritional risk related to anemia and hypertension. Interventions include, prepare and serve diet as ordered. 2. On 12/5/23 at 12:31 PM, R77 said the food is a concern, she can't eat it and it is always cold. R77's POS shows she is on a no added salt diet. R77's Care Plan dated 11/21/23 shows R77 is at an increased nutritional risk related to malnutrition. Interventions include, Prepare and serve diet as ordered. On 12/7/23 at 12:54 PM, V2 (DON/Director of Nursing) said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-02-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Deficiency resulted in two deficient practice statements. 1. Based on observation, interview, and record review the facility failed to ensure a dishwasher temperature reached manufacturer's guidelines and failed to ensure foods and fluids were covered during transport to the residents' rooms. These failures have the potential to affect all 84 residents residing in the facility. 2. Based on observation, interview, and record review the facility failed to ensure the kitchen floor was maintained in a sanitary condition. This failure has the potential to affect all 84 residents residing in the facility. The findings include: The CMS-672 Resident Census and Conditions Report dated 2/14/2023 shows a facility census of 84. 1.a. On 2/15/23 at 12:10 PM, the dishwasher temperature gauge reading was observed to be at 100 degrees Fahrenheit. On 2/15/23 at 12:10 PM, V4 (Dietary Manager) said the temperature gauge was showing 100 degrees Fahrenheit. V4 said the dishwasher was a low temperature dishwasher. V4 said the temperature for a low temperature dishwasher should be between 120 - 140…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-17 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents dependent upon staff for bathing received scheduled showers for 4 of 5 residents (R5, R15, R28, R35) reviewed for activities of daily living in the sample of 22. The findings include: 1. R35's face sheet showed she was admitted to the facility on [DATE] with diagnoses to include enterocolitis due to clostridium difficile, end stage renal disease, Type 2 Diabetes with diabetic peripheral angiopathy without gangrene, muscle weakness, fluid overload, and hypertensive heart and chronic kidney disease. R35's facility assessment dated [DATE] showed she has no cognitive impairment and requires extensive assist for all cares. R35's shower documentation showed she received a bed bath on 1/25/23 and her next shower occurred on 2/2/23 (1 week without a shower). R35's shower documentation through 2/17/23 showed her last shower was given on 2/5/23 (12 days without a shower). On 2/14/23 at 10:30 AM, R35 was sitting in her room in her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-17 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure food was served at a palatable temperature for 4 of 4 residents (R28, R32, R35, R39) reviewed for food in the sample of 22. The findings include: 1. R28's face sheet showed she was admitted to the facility on [DATE] with diagnoses to include chronic respiratory failure, Type 2 Diabetes, major depressive disorder, chronic kidney disease, and protein calorie malnutrition. R28's facility assessment dated [DATE] showed she has moderate cognitive impairment and requires staff assistance for most cares. On 2/15/23 at 10:23 AM, R28 said the food is cold all the time. R28 said one day was particularly bad and the dietary staff member asked the residents to bear with him because he was the only one in the kitchen that day. 2. R32's face sheet showed she was admitted to the facility on [DATE] with diagnoses to include adrenocortical insufficiency, Type 2 Diabetes, morbid obesity, right knee pain, hyperlipidemia, lumbago with sciatica, conversion disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident's chosen advanced directive was in place for 1 of 1 resident (R35) reviewed for advanced directives in the sample of 22. The findings include: R35's face sheet showed she was admitted to the facility on [DATE] with diagnoses to include enterocolitis due to clostridium difficile, end stage renal disease, Type 2 Diabetes with diabetic peripheral angiopathy without gangrene, muscle weakness, fluid overload, and hypertensive heart and chronic kidney disease. R35's facility assessment dated [DATE] showed she has no cognitive impairment and requires extensive assist for all cares. On [DATE] at 9:54 AM, R35's Physician Order Sheet included an order dated [DATE] which showed Full Code. R35's medical record included a POLST (Physician's Order for Life Sustaining Treatment) form signed by a physician on [DATE] and uploaded into her chart on [DATE] which showed R35 had chosen to be a DNR (Do Not Resuscitate). R35's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to coordinate a dermatology referral per physician recommendation for 1 of 2 residents (R52) reviewed for quality of care in the sample of 22. The findings include: R52's electronic face sheet printed on 2/17/23 showed R52 has diagnoses including but not limited to orthopedic aftercare, osteomyelitis, chronic obstructive pulmonary disease, type 2 diabetes, hypertension, and morbid obesity. R52's facility assessment dated [DATE] showed R52 has no cognitive impairment. On 2/14/23 at 10:14 AM, R52 stated, I started getting a rash when I first got here. They have given me itching pills and lotion. The doctor has seen me but I don't think a dermatologist has seen me. I'm not even sure they're doing anything else about my rash. R52's physician's orders showed, 12/12/22-12/17/22 Prednisone 40 mg daily x 5 days for rash, 12/19/22 wash resident back with cool water and light soap. Rinse. Pat dry. Apply castor oil liberally to back and buttocks,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to position a resident's (R73) urinary catheter drainage bag in a manner to prevent urinary tract infections for 1 of 1 resident reviewed for catheter care in the sample of 22. The findings include: R73's electronic face sheet printed on 2/17/23 showed R73 has diagnoses including but not limited to type 2 diabetes, peripheral vascular disease, morbid obesity, urinary retention, and chronic kidney disease stage 3. R73's facility assessment dated [DATE] showed R73 has no cognitive impairment and uses an indwelling urinary catheter. R73's care plan dated 12/17/22 showed, The resident has an indwelling catheter related to urinary retention. On 2/14/23 at 11:51 AM, R73 was being assisted from his bed to his wheelchair via mechanical lift. V15 (Certified Nursing Assistant/CNA) placed R73's urinary catheter drainage bag on the mechanical lift sling at R73's chest level (above the level of the bladder). R73's urine was observed back flowing into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-17 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's peripheral intravenous (IV) line was inserted in a manner to prevent infection. This failure applies to 1 of 2 residents (R70) reviewed for IV line insertion in the sample of 22. The findings include: R70's electronic face sheet printed on 2/17/23 showed R70 has diagnoses including but not limited to type 2 diabetes, uterine cancer, hypertension, and protein-calorie malnutrition. R70's nursing care plan dated 2/8/23 showed, DRIPT IV infusion - resident is participating in the DRIPT IV infusion. On 02/14/23 at 10:30 AM, V13 (Registered Nurse) inserted a peripheral IV line on R70's left arm. V13 did not wash his hands before starting the procedure. After accessing the vein, V13 removed the stylet (needle) and placed it on R70's bed. V13 did not remove his gloves or perform hand hygiene following the insertion of R70's IV. With the contaminated gloves on, V13 obtained R70's vital signs with reusable medical equipment. V13 then removed his gloves and did not perform hand hygiene upon exiting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident received oxygen as ordered by a physician for 2 residents (R78, R68) and failed to ensure respiratory equipment was stored in a manner to prevent contamination for 1 resident (R11). These failures apply to 3 of 4 residents reviewed for oxygen therapy in the sample of 22. The findings include: 1. On 2/14/23 at11:44 AM, R78 had her nasal cannula on for oxygen therapy. R78's nasal cannula was connected to the oxygen cylinder on the back of her wheelchair. The oxygen cylinder's flow meter had a needle pointing to the red area indicating empty. On 2/15/23 at 1:05 PM, R78 returned from a doctor's appointment and had been out of the facility all morning. R78's nasal cannula was connected to the oxygen cylinder on the back of her wheelchair with the flow meter needle pointing to empty. On 2/15/23 at 1:10 PM, V2 (Director of Nursing/DON) and V11 (Wound Care Nurse) observed and verified that the oxygen cylinder that R78 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor two residents (R56, R61) receiving antipsychotics for side effects and behaviors, failed to identify a medically diagnosed condition for a resident (R56) receiving an antipsychotic. These failures apply to 2 of 5 residents reviewed for psychotropic medications in the sample of 22. The findings include: 1. R56's electronic face sheet printed on 2/17/23 showed R56 has diagnoses including but not limited to anxiety disorder, restlessness and agitation, bacteremia, dementia without behaviors, and severe protein-calorie malnutrition. R56's facility assessment dated [DATE] showed R56 has mild cognitive impairment. R56's physician's orders showed, 12/7/22 Seroquel 25 mg [an antipsychotic medication] for agitation/anxiety. R56's medical record did not show any physician's orders or documentation related to monitoring resident for potential side effects or increased behaviors due to R56 receiving an antipsychotic medication. On 2/17/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure staff wore the required personal protective equipment (PPE) when entering a COVID-19 isolation room for 2 of 3 residents (R34 and R135) reviewed for infection control in the sample of 22. The findings include: 1. A list provided by the facility indicated R34 tested positive for COVID-19 on 02/08/23. R34's Order Review Report showed an active order for, Strict isolation - Droplet & Contact for COVID-19. The order had a start date of 2/8/23 and an ending date of 2/18/23. On 2/14/23 at 12:27 PM, on R34's room door was a sign indicating R34 was on isolation and required contact and droplet precautions. The sign indicated staff were to wear a N95 mask, gloves, and gown when entering the room. On 2/14/23 at 12:27 PM, V6 (Certified Nursing Assistant/CNA) entered R34's room to deliver a meal tray. V6 did not have on a N95 mask, gloves, or gown when entering R34's room. On 2/15/23 at 11:10 AM, V8 (CNA) said when entering a COVID-19 isolation room, such as R34's room, staff need to where a N95 mask, gloves, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$114,995 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $18,655 — penalty dated 2026-01-15
  • $14,050 — penalty dated 2024-03-15
  • $82,290 — penalty dated 2023-12-08
  • Medicare payment denial — starting 2024-01-04 for 30 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ARCADIA CARE — 25 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.3-0.3 vs chain
Health inspection 2 of 51.7+0.3 vs chain
Staffing 1 of 51.3-0.3 vs chain
Quality measures 2 of 53.1-1.1 vs chain
The other 24 homes this chain runs (chain average 1.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
ELK MASTER HOLDINGS, LLCOrganizationDIRECT OWNERSHIP INTERESTsince 02/01/2022
JOSHUA HOFFMAN TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 02/01/2022
GRONSKY, AMANDAIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 02/01/2022
HAUCK, CORTNEYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2022
MCCLURE, MICHELLEIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2022
SEITLER, DOVIDIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2022
SPECTOR, JENNIFERIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2022
ARCADIA CARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2022
GEARLDS, JAMARRIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2022
ROUMELIOTIS, PETERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2022
TUROFSKY, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 02/01/2022
WILHELM, NAFTALIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2022
BERKOWITZ, DAVIDIndividualTRUSTEE OF THE SNFsince 11/01/2021
MEYSTEL, YOSEFIndividualTRUSTEE OF THE SNFsince 11/01/2021
CURIS SERVICES LLCOrganizationADP OF THE SNFsince 02/01/2022

CMS files one row per role, so the 30 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.6M
Net patient revenuemost recent cost report
+4.9%
Operating marginrevenue minus expenses
$1.3M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 20%Medicare 17%Other / private 63%

This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$347per resident / day
operating cost
$10,551per month
≈ monthly operating cost
$365per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145623. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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