Arc At Cincinnati
4001 Rosslyn Drive, Cincinnati, OH 45209 · For profit - Limited Liability company · 130 certified beds · (513) 272-0600 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 7 actual-harm citations
- a high number of inspection citations overall (85) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $190,966 in federal fines (most recent 2025-12-23)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (58%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 1.2% | 5.3% | 15.4% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 6.7% | 6.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.6% | 0.4% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 56.8% | 30.1% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.0% | 3.2% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 0.7% | 6.1% | 16.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 20.1% | 25.5% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 94.0% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.0% | 3.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 10.7% | 21.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.1% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 57.8% | 75.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 42.5% | 24.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.4% | 12.9% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 42.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.9%CMS range 7.7–17.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 42.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 57.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 33.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 85.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.15 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 130 beds and averages 92.1 residents a day — about 71% occupied, or roughly 38 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.56 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.95 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.95 hrs/resident/day on weekends vs 3.80 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.61 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 58% is well above the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
85 citations, most serious first. The 17 most serious are shown; the remaining 68 are one tap away and print in full.
- Actual harm · Gcited before2026-02-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of the hospital records, staff interview, and policy review, the facility failed to ensure timely treatment of a left leg fracture. This resulted in Actual Harm when Resident #91 complained of a new onset of left leg pain on 12/18/25. After examination, Nurse Practitioner (NP) #235 ordered X-rays for the wrong limb. Upon realizing the error, NP #235 ordered X-rays for the correct limb on 12/19/25; however, the X-rays were not completed until 12/21/25, revealing Resident #91 had a suspected bicondylar fracture of the left distal femur. Resident #91 was sent to the hospital for evaluation and treatment on 12/22/25 where the resident required surgery for an Open Reduction and Internal Fixation (ORIF) on 12/24/25. This affected one (#91) of three residents reviewed for care post fall. The facility census was 89.Findings include:Review of the medical record revealed Resident #91 was admitted to the facility on [DATE] and was discharged on 01/06/26. Diagnoses included unspecified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-12-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, and facility policy review, the facility failed to ensure residents were taken to outside appointments when scheduled. This affected one (#98) of six residents reviewed for medical appointments. The census was 92.Findings include: Review of a medical record revealed the facility admitted Resident #98 on 07/09/25 and discharged the resident on 08/17/25. Diagnoses included unspecified paraplegia (paralysis to legs/lower body), autonomic dysreflexia (abnormal overreaction of nervous system to painful sensory input), neuromuscular dysfunction of the bladder, anxiety disorder, chronic pain syndrome, and recurrent major depressive disorder. Review of an admission Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 07/16/25, revealed Resident #98 had a Brief Interview for Mental Status (BIMS) score of 13, which indicated the resident had intact cognition. The MDS assessment indicated the resident often needed someone to help when reading instructions, pamphlets, or other written material from the physician or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-12-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff and resident interview, review of facility investigation documents, and policy review, the facility failed to provide adequate supervision and assistance for a resident who was dependent on two staff for bathing. This resulted in Actual Harm when Resident #97 was being bathed by one staff member, had a spasm in one leg, fell out of the bed, and sustained fractures in both legs. This affected one (Resident #97) of three residents reviewed for falls. Additionally, the facility failed to ensure the environment was free of accident hazards. This affected four (Residents #80, #86, #45, and #13) of 37 sampled residents. The facility census was 92.Findings Included:Based on medical record review, observation, staff and resident interview, review of facility investigation documents, and policy review, the facility failed to provide adequate supervision and assistance for a resident who was dependent on two staff for bathing. This resulted in Actual Harm when Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-12-23 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff and resident interviews, review of the hospital record, and policy review, the facility failed to ensure ordered pain medication was available for administration. This resulted in Actual Harm, when Resident #39 missed three days of methadone (a medication to treat severe pain) a total of nine doses, had increased pain, called nine-one-one (911), and went to the emergency room. This affected one (Resident #39) of two residents reviewed for pain medication use. The facility census was 92. Findings Include:Based on medical record review, staff and resident interviews, review of the hospital record, and policy review, the facility failed to ensure ordered pain medication was available for administration. This resulted in Actual Harm, when Resident #39 missed three days of methadone (a medication to treat severe pain) a total of nine doses, had increased pain, called nine-one-one (911), and went to the emergency room. This affected one (Resident #39) of two residents reviewed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, observations, review of facility policy, and review of the guidelines from the National Pressure Injury Advisory Panel (NPIAP) website, the facility failed to adequately assess residents' skin, initiate prompt and timely treatment for residents' with pressure ulcers (a pressure ulcer is a localized injury of the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction), provide ongoing monitoring of pressure ulcers and failed to timely implement physician ordered interventions to prevent the development of pressure ulcers and/or aid in the healing of existing pressure ulcers. This resulted in Actual Harm when a resident who was at risk for development of pressure ulcers and subsequently developed avoidable, facility acquired pressure ulcers which were not identified until they had reached an advanced stage. Resident #11 developed a pressure ulcer on the coccyx which was first…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff and resident interviews, review of facility policy and review of guidelines from the National Pressure Injury Advisory Panel (NPIAP), the facility failed to adequately assess residents' skin, initiate prompt and timely treatment for residents' with pressure ulcers (a pressure ulcer is a localized injury of the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction), provide ongoing monitoring of pressure ulcers and failed to timely implement physician ordered interventions to prevent the development of pressure ulcers and/or aid in the healing of existing pressure ulcers. This resulted in Actual Harm when two Residents (#75 and #05) were admitted to the facility without pressure ulcers but were at risk for the development of pressure ulcers and subsequently developed avoidable, facility acquired pressure ulcers which were not identified until they had reached an advanced stage.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, physician interview, and review of the hospital records, the facility failed to monitor a resident's lack of bowel movements, implement interventions to prevent a fecal impaction, and assess a resident with signs of fecal impaction. This resulted in Actual Harm when Resident #16 had no bowel movements for four days, no assessment of the resident was completed, no interventions were provided, physician ordered as needed laxatives were not administered, and the physician was not notified. Subsequently, Resident #16 experienced abdominal pain, vomiting, and was admitted to the hospital with a large fecal impaction which required treatment with medications, enemas, and a nasogastric tube. This affected one (#16) of two residents reviewed for hospitalization. In addition, the facility failed to ensure timely treatment for a diabetic ulcer was implemented. This affected one (#57) of two residents reviewed for skin conditions. The census was 90. Findings include: 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff interview, and policy review, the facility failed to ensure fall prevention interventions were implemented as care planned. This affected one (#74) of three residents sampled for falls. The facility census was 89.Findings include:Review of the medical record revealed Resident #74 was admitted to the facility on [DATE]. Diagnoses included multiple fractures of ribs (09/24/25), unspecified bipolar disorder, recurrent major depressive disorder, unspecified anxiety disorder, chronic pain syndrome, repeated falls, and stage IV chronic kidney disease.Review of the annual Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident was cognitively intact, had no behaviors, did not reject care, and did not wander.Review of the care plan dated 08/14/24 revealed Resident #74 was at risk for falls related to the resident refusing to have environmental modifications in room to reduce falls, self-medicating, using alcohol, using mobility devices, and having…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-12-23 · tag F0583 — failed to protect personal privacy — widespreadKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, resident interview, staff interview, and facility policy review, the facility failed to ensure staff provided verbal reports to one another in a manner to protect the residents' health information. This had the potential to affect all 92 residents residing in the facility. The census was 92.Findings include:A Resident Council meeting was held on 12/16/25 beginning at 3:00 P.M. During the meeting Resident #68 stated he knew diagnoses and medications of other residents and had been accused of, knowing too much; however, Resident #68 stated he knew these things due to overhearing the nurses and nurse aides talking. Resident #68 stated he had told staff it was a violation of the Health Insurance Portability and Accountability Act (HIPAA). During the meeting, Resident #27 stated she also knew medical information about other residents, including some of the medications other residents were taking. Resident #27 further stated another resident (Resident #32) also heard information about other residents through her open door.Review of Resident #68's annual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-12-23 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document review, the facility failed to ensure essential kitchen equipment was maintained in safe operating condition for one of one dishwasher. This had the potential to affect all residents. The facility census was 92. A tour of the kitchen conducted on 12/15/2025 at 9:09 A.M. with [NAME] (CK) #34, revealed an area of standing water that was approximately four feet wide by 12 feet long by one inch deep was covering an area of the floor near the dishwasher. During an interview on 12/15/2025 at 9:11 A.M., CK #34 stated the dishwasher had been broken for over a year. CK #34 stated that there was a problem with the drain and every time the dishwasher drained, it flooded the whole floor. CK #34 stated that management was aware and had repeatedly informed staff that they were going to have it repaired. During an interview on 12/15/2025 at 9:13 A.M., CK #35 stated the dishwasher had been broken for the entire duration of their 6-month employment and management was aware of the issue. Per CK #35, every time the dishwasher drained, it flooded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-23 · tag F0943 — widespreadGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on employee file reviews, staff interview and policy review, the facility failed to ensure two (Licensed Practical Nurse (LPN) #9, and LPN #15) of eight sampled employees received training on abuse, neglect, and exploitation during orientation and annually as required by facility policy. This had the potential to affect all residents. The facility census was 92. Findings Include:A review of employee files revealed the facility hired Licensed Practical Nurse (LPN) #9 on 02/15/2023. The employee file and in-service trainings revealed no documented evidence of abuse/neglect training within the past 12 months for LPN #9.Review of LPN #15's employee file revealed the facility hired the LPN on 06/02/2025. There was no documentation in LPN #15 ' s employee file or in-service trainings that the facility had provided abuse neglect training for the LPN. During an interview on 12/22/2025 at 8:50 A.M., the Director of Nursing (DON) stated they expected all staff to attend and complete all required in-services. The DON further stated that they expected the facility management team to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-23 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, medical record review, and facility policy review, the facility failed to maintain resident equipment in good repair, specifically, a fall mat used for one (#3) of 37 sampled residents was torn and stained and a shower bench located in one (Willow Unit) of two shower rooms was observed with a worn, cracked surface. The census was 92.Findings include:1. Review of the medical record revealed Resident #3 admitted to the facility on [DATE]. Diagnoses included altered mental status, muscle weakness, vascular dementia, syncope and collapse, and history of falling. Review of a quarterly Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 11/21/25, revealed Resident #3 had a Brief Interview for Mental Status (BIMS) score of seven (7), which indicated the resident had severe cognitive impairment. An observation of Resident #3's room on 12/15/25 at 9:43 A.M. revealed the resident's fall mat was torn across the middle, which exposed foam with black stains. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-23 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, facility document review, facility policy review, and review of the State of Ohio Board of Pharmacy Terminal Distributor Licensure of Prescriber Practices and Ohio Secretary of State Certification, the facility failed to ensure intravenous (IV) therapy was administered in accordance with professional standards of practice and Ohio state requirements, as evidenced by failure to ensure criteria to determine medical necessity for the provision of IV hydration with micronutrients was established, monitored, and documented and failure to ensure the contracted ancillary provider (IV Therapy Company #1) had the appropriate State of Ohio-required credentials for the provision of such services for three (#82, #39, and #1) of three residents reviewed for IV therapy provided by IV Therapy Company #1. Based on a review of all residents' physician orders, the failed practice had the potential to affect 21 current residents and three discharged residents including but not limited to Resident #14, Resident #26, Resident #56, Resident #64, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-23 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, and facility document review, the facility failed to develop intravenous (IV) therapy procedures that were compliant with state requirements and accepted standards of practice for three (Residents #82, #39, and #1) of three residents reviewed for IV medications provided by IV Therapy Company #1. Based on a review of all residents' physician orders, the failed practice had the potential to affect 21 current residents and three discharged residents including but not limited to Resident #14, Resident #26, Resident #56, Resident #64, and Resident #94 received services from IV Therapy Company #1. The facility census was 92.Findings include: 1. Review of an admission Record indicated the facility admitted Resident #82 on 09/16/15. According to the admission Record, the resident had a medical history that included diagnoses of anoxic (absence of oxygen) brain damage, paraplegia (partial or complete paralysis of the legs and lower body), diabetes mellitus (DM), and congestive heart failure (CHF). Review of a quarterly Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document and policy review, the facility failed to ensure expired medications were discarded. In addition, the facility failed to ensure a thermometer was available to monitor the temperatures of one of two medication refrigerators and the facility failed to ensure staff monitored the temperatures of two of two medication refrigerators daily. This had the potential to affect all residents residing on the [NAME] and Elm units. The facility was census was 92. An observation of the [NAME] Unit medication room on 12/16/2025 at 10:40 A.M. revealed 25 expired heparin lock flush solutions 50 United States Pharmacopoeia (USP) per 5 milliliters (ml); 12 had expiration dates of 07/2022, nine had expiration dates of 04/2023, and four had expiration dates of 03/2023. All items were unopened but available for use during the observation. Additional observation of the [NAME] Unit medication refrigerator on 12/16/2025 at 11:00 A.M. revealed there was no thermometer available to monitor the medication refrigerator temperatures. The following medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation, and interview, the facility failed to ensure staff did not discard used towels on the shower room floor or designate bath/shower items for individual resident use in one (Willow Unit) of two shower rooms observed. In addition, the facility failed to store respiratory equipment properly when not in use. This affected two (Resident #06 and #37) of four residents reviewed for respiratory care. The facility census was 92.Findings Included:1. During an observation of the [NAME] Unit shower room on 12/19/25 at 9:12 A.M., multiple dirty towels were observed on the floor, and large bottles of shower supplies and brushes were not designated for individual resident use. During an interview on 12/19/25 at 10:32 A.M., Housekeeper #05 stated the Certified Nursing Assistants (CNAs) were responsible for cleaning the shower rooms between residents; however, Housekeeper #05 stated she cleaned the shower room daily. She stated when towels were left on the floor, she picked them up before she cleaned the shower room. Housekeeper #05 stated any unlabeled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-23 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, resident responsible party interview, staff interview, and facility policy review, the facility failed to ensure a resident's responsible party was notified and approved of a change in treatment, specifically a change in the tube feeding rate for one (#6) of two residents reviewed for a change of condition/treatment. The census was 92.Findings include: Review of the medical record revealed the facility admitted Resident #6 on 10/28/22 and readmitted the resident on 04/11/23. Diagnoses included persistent vegetative state, unspecified severe protein-calorie malnutrition, and gastrostomy status. Review of a quarterly Minimum Data Set (MDS) assessment with an Assessment Reference Date (ARD) of 10/15/25, indicated Resident #6 was in a persistent vegetative state with no discernible consciousness. The MDS assessment indicated the resident had a feeding tube and received 51 percent (%) or more of their total calories through a feeding tube and 501 cubic centimeters (CC) or more of fluid per day through the tube. Review of Resident #6's care plan included a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 68 citations
- Potential for harm · Dcited before2025-12-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interview, medical record review, and facility policy review, the facility failed to provide activities of daily living (ADL) assistance for dependent residents. This affected one (#56) of four residents reviewed for ADLs. The census was 92.Findings include:Review of the medical record revealed the facility admitted Resident #56 on 10/13/23. Diagnoses included legal blindness and multiple sclerosis. Review of a quarterly Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 10/03/25, revealed Resident #56 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident had intact cognition. The MDS assessment indicated the resident required substantial/maximal assistance for personal hygiene. Review of Resident #56's care plan included a focus area, revised 12/11/24, which indicated the resident had an activities of daily living (ADL) self-care deficit related to needing extensive to dependent assistance with ADLs and mobility. Interventions directed staff to assist the resident with personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-23 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation, staff interview, resident representative interview, and policy review, the facility failed to ensure a residents tube feeding was administered according to physician orders. This affected one (Resident #06) of one resident reviewed for tube feedings. The facility census was 92.Findings Included:Review of the medical record revealed the facility admitted Resident #06 on 10/28/22 and readmitted the resident on 04/11/23. Diagnoses included persistent vegetative state, unspecified severe protein-calorie malnutrition, and gastrostomy status. Review of a quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/15/25, revealed Resident #06 was in a persistent vegetative state with no discernible consciousness. The MDS indicated the resident had a feeding tube and received 51 percent or more of their total calories via tube feedings and 501 cubic centimeters (cc) or more of fluid per day via the tube. Review of Resident #06's Care Plan included a focus area initiated 11/10/25, indicating the resident required tube feeding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, resident interview, staff interview, and policy review, the facility failed to provide respiratory care in accordance with physician's orders for one (Resident #35) of four residents reviewed for respiratory care. The facility census was 92. Review of the medical record for Resident #35 revealed an admission date of 12/20/2020. Diagnoses inlcuded chronic respiratory failure with hypercapnia (abnormally elevated carbon dioxide levels in the blood); chronic diastolic (congestive) heart failure; chronic obstructive pulmonary disease (COPD), unspecified; shortness of breath; and morbid (severe) obesity with alveolar hypoventilation. Review of the quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 09/18/2025, revealed Resident #35 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident had intact cognition. Review of Resident #35's care plan, initiated 10/15/2025, indicated the resident had shortness of breath related to COPD, asthma, chronic respiratory failure, and history of hypoxia. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-23 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, interview, and facility policy review, the facility failed to ensure there was ongoing communication with dialysis providers. This affected two (Resident #05 and #68) of two residents reviewed for dialysis. The facility census was 92. Findings Include:1. Review of the medical record revealed Resident #05 admitted to the facility on [DATE]. Diagnoses included chronic obstructive pulmonary disease (COPD), chronic diastolic congestive heart failure, and end stage renal disease (ESRD). Review of a quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/02/25, revealed Resident #05 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated the resident had intact cognition. The MDS revealed the resident received dialysis while they were a resident at the facility. Review of Resident #05's Care Plan Report included a focus area revised on 08/22/25, indicating the resident needed hemodialysis related to ESRD. Interventions directed staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-23 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, and facility policy review the facility failed to ensure medications were administered as ordered, resulting in significant medication errors. This affected three (#56, #100, and #101) of six residents reviewed for medications. The census was 92.Findings include:1. Review of the medical record revealed the facility admitted Resident #56 on 10/13/23. The resident had a diagnoses of allergic rhinitis. Review of a quarterly Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 10/03/25, indicated Resident #56 had a Brief Interview for Mental Status score of 15, which indicated the resident had intact cognition. Review of Resident #56's care plan included a focus area, revised on 09/30/24, that indicated the resident had multiple chronic conditions and severely impaired vision affecting his independence and ability to care for himself. An intervention directed staff to administer medications as ordered. Review of Resident #56's order summary report included a physician's order dated 07/10/24 for the corticosteroid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-23 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to provide routine dental services for one (Resident #45) of one resident reviewed for dental services. The facility census was 92.Review of the admission record revealed that the facility admitted Resident #45 on 07/30/2024. According to the admission record, Resident #45 had a medical history that included traumatic subdural hemorrhage with loss of consciousness, cerebral infarction (stroke) due to unspecified occlusion or stenosis of an unspecified cerebral artery, and aphasia (a language disorder from brain damage that impairs speaking understanding, reading, or writing). Review of the annual Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/06/2025 revealed Resident #45 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated Resident #45 had moderate cognitive impairment. The MDS indicated Resident #45 had difficulty communicating some words or finishing thoughts but was able to be understood if given time. The MDS revealed the resident may miss some parts or the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy review, the facility failed to ensure accurate documentation on the Medication Administration Record (MAR) for one (Resident #39) of 37 sample residents. The facility census was 92. Review of an admission Record indicated the facility admitted Resident #39 on 03/14/2025. According to the admission Record, the resident had a medical history that included unspecified pain, low back pain, and chronic pain syndrome with opioid dependence. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/01/2025, revealed Resident #39 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident had intact cognition. The MDS indicated that the resident received scheduled pain medication and had pain occasionally over the last five days of the assessment period that occasionally limited their participation in rehabilitation therapy sessions and day-to-day activities. Review of Resident #39's Care Plan Report, included a focus area revised 11/10/2025, that indicated the resident was at risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-23 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy review, the facility failed to maintain a current hospice plan of care for one (Resident #03) of one resident reviewed for hospice services. The facility census was 92. Review of the admission Record indicated the facility admitted Resident #03 on 01/20/2022. According to the admission Record, the resident had a medical history that included metabolic encephalopathy, type II diabetes mellitus, emphysema, and non-pressure chronic ulcer of the right lower leg. Review of the quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/21/2025, indicated Resident #03 had a Brief Interview for Mental Status (BIMS) score of 7, which indicated the resident had moderate cognitive impairment. The MDS indicated Resident #03 received hospice services. Review of Resident #03's Care Plan Report, included a focus area initiated 04/01/2025, that indicated the resident had a terminal condition and received hospice services that began 03/31/2025. The care plan included the name of the hospice company, address, and phone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, and review of the facility policy, the facility failed to conduct post-fall investigations. The affected one (Resident #3) of three residents reviewed for falls. The facility census was 91 residents. Findings include: Review of the medical record for Resident #3 revealed an admission date of 07/27/23 with diagnoses including congestive heart failure, chronic obstructive pulmonary disease, and schizoaffective disorder.Review of the progress note for Resident #3 dated 10/02/25 revealed the resident was found on the bathroom floor and was not responsive.Review of the medical record for Resident #3 revealed it did not include an investigation of the resident's unwitnessed fall on 10/02/25.Interview on 10/29/25 at 10:45 A.M. with the Director of Nursing (DON) confirmed the facility did not conduct a past fall investigation for Resident #3's unwitnessed fall on 10/02/25. Interview on 11/03/25 at 9:55 A.M. with the Executive Director (ED), the Assistant Director of Nursing (ADON), and Registered Nurse (RN) #1 confirmed the facility should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-25 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview the facility failed to properly notify residents/resident representatives of room changes. This affected one (Residents #194) of three residents reviewed for room changes. The facility census was 94 residents.Findings include: Review of the medical record for Resident #194 revealed an admission date of 09/04/15 with diagnosis including dementia, spinal stenosis, injury of cervical spine, neuromuscular dysfunction, bipolar disorder, history of opioid abuse and alcohol abuse and a discharge date of 07/31/25. Review of Minimum Data Set (MDS) assessment for Resident #194 dated 06/20/25 revealed the resident was cognitively impaired and was dependent on staff assistance with activities of daily living (ADLs.) Review of the medical record for Resident #194 revealed it did not include documentation of the room changes for the resident 06/03/25, 06/05/25 and 06/19/25 regarding the reasons for moves nor of notification to the resident and resident’s representative of the moves. Interview on 08/18/25 at 1:17 P.M. with the Administrator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, and review of the facility policy, the facility failed to appropriately monitor resident blood pressures. This affected one (Resident #10) of 15 residents reviewed for blood pressures. The facility census was 94 residents. Findings include:Review of the medical record for Resident #10 revealed an admission date of 06/19/23 with diagnoses including chronic obstructive pulmonary disease, chronic kidney disease, and hypertension. Review of the Minimum Data Set (MDS) assessment for Resident #10 dated 06/17/25 revealed the resident had moderately impaired cognition and required staff assistance with activities of daily living (ADLs.)Review of the progress note for Resident #10 dated 05/21/25 at 9:31 A.M. revealed the resident's blood pressure was 91/40. There was no documentation of rechecking the blood pressure and/or of physician or provider notification of the low blood pressure reading. Resident of the progress note for Resident #10 dated 07/01/25 at 8:29 A.M. revealed the resident's blood pressure was 203/99. There was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and policy review, the facility failed to ensure the resident's electronic medical records (EMR) which contained private and confidential health information were secured and kept confidential. This affected one (#17) of the four residents reviewed for privacy of medical records. The facility census was 92. Findings include: Review of the medical record for Resident #17 revealed an admission date of 06/21/23. Diagnoses included diabetes mellitus type two (DM II), vascular dementia, and major depressive disorder. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #17 had moderate cognitive impairment as evidenced by a Brief Interview for Mental Status (BIMS) score of 12. Observation on 03/27/25 at 8:15 A.M., revealed Registered Nurse (RN) #30 left Resident #17's EMR with private and confidential health information open and facing the hallway in plain view for other staff and residents to see while he administered medications in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and policy review, the facility failed to ensure controlled substances were accounted for and signed out after administration. This affected one (#80) of four residents reviewed for medication administration. The facility census was 92. Findings include: Review of the medical record for Resident #80 revealed an admission date of 11/29/18. Diagnoses included cerebral infarction, generalized anxiety disorder (GAD), peripheral vascular disease (PVD), and chronic respiratory failure. Review of the physician order dated 07/09/24 revealed Resident #80 was ordered Lorazepam (controlled substance [schedule IV] used for anxiety) 0.5 milligrams (mg), give one tablet by mouth two times a day for GAD. Review of the physician order dated 07/09/24 revealed Resident #80 was ordered Modafinil (controlled substance [schedule IV] used for excessive sleepiness associated with narcolepsy and/or obstructive sleep apnea) 100 mg, give one tablet by mouth one time a day for supplement. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and policy review, the facility failed to ensure medication error rate was less than five percent. This affected one (#80) of four residents reviewed for medication administration. The facility census was 92. Findings include: Review of the medical record for Resident #80 revealed an admission date of 11/29/18. Diagnoses included cerebral infarction, generalized anxiety disorder (GAD), peripheral vascular disease (PVD), gastroesophageal reflux disorder (GERD) and chronic respiratory failure. Review of the physician order for Resident #80 dated 07/09/24 revealed the resident was ordered Stress B/Zinc Oral tablet (B-Complex with Vitamin C & Vitamin E plus Zinc), give one tablet by mouth in the morning for supplement. Review of the physician order dated 07/09/24 revealed Resident #80 was ordered Famotidine oral suspension reconstituted 40 milligrams (mg) per five milliliters (ml), give 2.5 ml by mouth in the morning for GERD. Review of the Annual Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and policy review, the facility failed to ensure infection control practices were followed during medication administration and failed to ensure Enhanced Barrier Precautions (EBP) were followed during a resident's dressing change. This affected three (#11, #17, and #80) residents of the four reviewed for infection control practices. The facility census was 92. Findings include: 1) Review of the medical record for Resident #11 revealed an admission date of 09/21/23. Diagnoses included diabetes mellitus, cerebral infarction, vascular dementia, and major depressive disorder. Review of the care plan dated 09/27/24, revealed Resident #11 had a potential for skin breakdown related to impaired mobility, diabetes, incontinence, and impaired cognition. Interventions included barrier ointment applied after incontinent care, instruct and assist the resident in shifting weight in wheelchair frequently, monitor nutritional status, a pressure reduction mattress with a low-air loss…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-22 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interview and review of facility policy, the facility failed to ensure they discharged a resident in a safe and orderly manner. This affected one (#90) resident of the five residents reviewed for discharge. The facility census was 87. Findings include: Review of the closed medical record for Resident #90, revealed an admission date of 01/12/25. Diagnosis included surgical after-care for knee, bipolar and schizophrenia. Resident #90 was discharged to a homeless shelter on 01/16/25 per his Caseworkers request then immediately returned to the facility after the homeless shelter refused to accept the resident due to his behaviors during previous stays. Resident #90 was discharged again on 01/17/25 with Caseworker #500 and taken to hospital where he had been recently discharged . Resident was listed as his own person and did not have a Guardian. Review of a statement by the Administrator dated 01/09/25, revealed the management staff were informed Resident #90 was being admitted as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-09 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure the phone system was maintained in a safe and functional manner. This had the potential to affect all 84 residents residing in the facility. The facility census was 84. Findings include: Observations from 11/13/24 to 11/19/24 revealed 15 attempts to reach facility personnel on the facility phone system. No personnel answered the phone and the following message was received, Hello, you have reached the ARC of Cincinnati. It is our pleasure to serve you today. Please leave a message and we will be happy to return your call as soon as possible. Thank you and have a good day. There was no option to transfer to an individual, department or nursing unit. Attempts to reach facility staff were unsuccessful on the following dates and times: 11/13/24 at 9:01 A.M., 9:02 A.M., 9:06 A.M., 9:47 A.M., 10:12 A.M., 10:42 A.M., 12:43 P.M. and 2:14 P.M.; 11/14/24 at 9:13 A.M.; 11/15/24 at 9:09 A.M. and 10:12 A.M.; 11/19/24 at 10:39 A.M., 10:42 A.M., 12:54 P.M., 12:56 P.M. and 1:35 P.M. Phone interview on 11/18/24 at 12:45 P.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-09 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, resident interview, and policy review, the facility failed to ensure food was served warm and palatable. This had the potential to affect all but two Residents (#32 and #75) who did not receive food from the facility's kitchen. The facility census was 84. Findings include: Review of the medical record revealed Resident #73 was admitted on [DATE]. Diagnoses included hypertension, osteoarthritis, unspecified dementia, peripheral vascular disease and protein-calorie malnutrition. Review of the Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #73 had intact cognition and was always incontinent of bowel and bladder. The resident required no assistance with eating. Review of the dinner menu for 11/04/24 revealed the residents received chili mac, cornbread, salad and peaches. Observation of meal line service on 11/04/24 from 4:55 P.M. to 5:11 P.M., revealed the dinner meal consisted of chili mac, cornbread, salad, green beans, and carrots. Cooking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-09 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure a safe, functional, and homelike environment for the residents. This affected 23 (#03, #07, #10, #11, #12, #22, #23 #26, #28, #31, #37, #39, #40, #46, #52, #54, #55, #61, #64, #69, #76, #78 and #84) residents residing in the Fountains Nursing Unit. The facility census was 84. Findings include: Observation of the Fountains Nursing Unit on 11/05/24 from 11:00 A.M. to 11:25 A.M. with Maintenance Director #200 revealed the following: a) Resident #23's room had an area of damaged, brown and black discoloration drywall approximately five feet long and four inches wide directly to the right of the resident's window. a) The therapy gym had six ceiling tiles with brown ring stains. c) The common area outside of Resident #84's room had two ceiling tiles with brown ring stains. d) The common area outside of Residents #64 and #28's room had one ceiling tile broken with a brown ring stain. e) The common area outside of Residents #03 and #55's room had two ceiling tiles with brown ring stains. f) The common area outside of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-09 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, review of facilities Self-Reported Incidents (SRIs), and facility policy review, the facility failed to ensure their policy regarding injuries of unknown origins was implemented when a resident was found with injuries. This affected one (#11) of the two residents reviewed for abuse. The facility census was 84. Findings include: Review of the medical record revealed Resident #11 was admitted on [DATE] with diagnoses of Alzheimer's disease, restlessness and agitation, peripheral vascular disease and repeated falls. Review of the facility's Incidents and Accidents Log from 08/12/24 to 11/06/24 revealed an incident documented for an injury of unknown origin dated 09/06/24 for Resident #11. The entry was struck out on 11/04/24 by the Interim Director of Nursing (DON). Review of the Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #11 had severe cognitive impairment and was frequently incontinent of bowel and bladder. The resident required was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, review of facilities Self-Reported Incidents (SRIs), and facility policy review, the facility failed to timely report an injury of unknown origin to the state agency. This affected one (#11) of the two residents reviewed for abuse and injury of unknown origin. The facility census was 84. Findings include: Review of the medical record revealed Resident #11 was admitted on [DATE] with diagnoses of Alzheimer's disease, restlessness and agitation, peripheral vascular disease and repeated falls. Review of the facility's Incidents and Accidents Log from 08/12/24 to 11/06/24 revealed an incident documented for an injury of unknown origin dated 09/06/24 for Resident #11. The entry was struck out on 11/04/24 by the Interim Director of Nursing (DON). Review of the Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #11 had severe cognitive impairment and was frequently incontinent of bowel and bladder. The resident required was dependent on staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the facility incident log, review of facility Self-reported Incidents (SRI's), staff interview, and review of the facility policy, the facility failed to thoroughly investigate an injury of unknown source. This affected one (#11) of the two residents reviewed for abuse and injury of unknown origin. The facility census was 84. Findings include: Review of the medical record revealed Resident #11 was admitted on [DATE] with diagnoses of Alzheimer's disease, restlessness and agitation, peripheral vascular disease and repeated falls. Review of the facility's Incidents and Accidents Log from 08/12/24 to 11/06/24 revealed an incident documented for an injury of unknown origin dated 09/06/24 for Resident #11. The entry was struck out on 11/04/24 by the Interim Director of Nursing (DON). Review of the Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #11 had severe cognitive impairment and was frequently incontinent of bowel and bladder. The resident required was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-09 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and review of facility policy, the facility failed to ensure a resident's medications were ordered timely upon admission. This affected one Resident (#8601) of three residents reviewed for admissions. The facility census was 84. Findings include: Review of the medical record revealed Resident #8601 was admitted on [DATE]. Diagnoses included malignant neoplasm of unspecified bronchus or lung, hepatic encephalopathy, diabetes mellitus type II, obesity and pleural effusion. The resident was discharged on 08/13/24 after the family took the resident to an appointment and never returned the resident to the facility. Review of a nurse's progress note dated 08/12/24 for Resident #8601, revealed the resident was admitted to the facility from the hospital at 2:34 P.M. via private transport by family. Resident #8601 was alert and oriented and able to comprehend use of call-light, telephone, bed and television controls. A complete head-to-toe assessment was completed which revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-16 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, review of a facility self-reported incident (SRI), review of a incident report, review of a facility investigation, review of personnel files, observations, resident and staff interviews, and facility policy review, the facility failed to ensure a resident was free from a physical restraint. This affected one (#01) of three residents reviewed for physical restraints. The census was 85. Findings include: Review of the Resident #01's chart revealed the resident was admitted to the facility on [DATE] with diagnoses including cerebral infarction due to occlusion or stenosis of left middle cerebral artery, brain stem stroke syndrome, dysphagia, cognitive communication deficit, need for assistance with personal care, muscle weakness, other abnormalities of gait and mobility, age related physical debility, hypertension and hemiplegia and hemiparesis following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observations, staff interviews and policy review, the facility failed to ensure a resident's fall care plan was updated with current interventions. This affected one (#01) of three residents reviewed for falls. The census was 85. Findings include: Review of the Resident #01's chart revealed Resident #01 admitted to the facility on [DATE] with diagnoses including cerebral infarction due to occlusion or stenosis of left middle cerebral artery, brain stem stroke syndrome, dysphagia, cognitive communication deficit, need for assistance with personal care, muscle weakness, other abnormalities of gait and mobility, age related physical debility, hypertension and hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting right dominant side. Review of Resident #01's admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had severe cognitive impairment and Resident #01 was dependent with oral hygiene, toilet hygiene, showering, upper body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, facility investigation review, observations, staff and resident interviews, and facility policy review, the facility failed to provide adequate supervision during a mechanical lift transfer resulting in a mechanical lift (Hoyer) tipping during a transfer. This affected one (#86) of three residents reviewed for accidents. The census was 83. Findings include: Review of Resident #86 medical record revealed an admission date of 07/22/22. Diagnoses included bipolar, depression, diabetes, and high blood pressure. Review of the most recent Minimum Data Set (MDS) dated [DATE] revealed Resident #86 had no cognitive impairments. Resident #86 required a mechanical lift and two staff members for transfers. Review of the most recent updated mobility plan of care dated 10/17/23 revealed Resident #86 required a mechanical lift and two staff members for all transfers. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-06-06 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff and resident interviews, record review, review of the facility's policy, and review of the resident council minutes, the facility failed to ensure there was enough staff in dietary to provide dining room services to the residents and maintain a clean and sanitary kitchen. This affected two residents (#17 and #71) and had the potential to affect 88 of 90 residents who received food from the kitchen. Two residents (#13 and #58) did not receive food from the kitchen. Findings include: 1. Review of the Resident Council Minutes dated 05/06/22 revealed the residents complained about the dining room not being open and would like for it to reopen so they can use it for eating, socializing and easier access to meals. There wasn't a response for the complaint. Observation of the dining service on 05/23/22 at 12:49 P.M. for lunch revealed all the residents were eating in their rooms and there was no one in the dining room. Observation of the dining service on 05/24/22 at 12:30 P.M. for lunch revealed all the residents were eating in their rooms and there was no one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-06-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, review of the facility's policy, and staff interviews, the facility failed to maintain a clean and sanitary kitchen area. This had the potential to affect 88 residents who received meals in the facility. The facility identified two residents (#13 and #58) as receiving no food from the kitchen. The facility census was 90. Findings include: Observation on 05/23/22 from 9:00 A.M. to 9:15 A.M. with Dietary Manager (DM) #205 during the initial tour of the kitchen revealed the standing dessert refrigerator contained the following items that were not labeled or dated: a large tray with bowls of what appeared to be covered peaches, a large slice of what appeared to be cherry pie, a bowl of what appeared to be macaroni salad, and another container that contained what appeared to be coleslaw. Located next to the dessert refrigerator was a standing fridge that contained a container of whip cream with no label or date. Observation of the large walk-in refrigerator revealed there was a large standing cart with of what appeared to be chopped ham salad on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-06-06 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility document and staff interview, the facility failed to have a Legionella prevention program in place. This had the potential to affect all 90 residents residing in the facility. Findings include: Review of a facility policy titled Legionella Water Management Program, dated July 2017, revealed as part of the infection control and prevention program, the facility has a water management program that is overseen by the water management team. The water management program will have specific measures used to control the introduction and/or spread of Legionella (e.g. temperature and disinfectants). The facility was unable to provide any documentation of any specific measures being completed or any documentation of a Legionella program in place. During an interview on 05/26/22 at 8:24 A.M., the Administrator confirmed there was no documentation of any water quality checks for Legionella prevention. The Administrator confirmed there was not a Legionella program in place.
- Potential for harm · Dcited before2022-06-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff and resident interview, review of the resident council minutes, and policy review the facility failed to ensure residents were treated with dignity and respect. This affected three residents (#17, #57, and #71) out of three residents reviewed for dignity and respect during the annual survey. The facility census was 90. Findings included: 1. Medical record review for Resident #57 revealed an admission dated 04/28/21. Diagnoses included cancer, heart failure, coronary artery disease, renal insufficiency, diabetes, anxiety, and depression. Review of the Minimum Data Set (MDS) dated [DATE] revealed Resident #57 was cognitively intact. The resident required extensive assistance for bed mobility, transfers, and toilet use. The resident was independent for eating. She was frequently incontinent of bowel and bladder. Observation of incontinence care on 05/23/22 at 10:05 A.M. revealed upon entrance to the room State Tested Nursing Aide (STNA) #172 said to the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-06 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, review of the cut letters, and the Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN), the facility failed to ensure the resident notice letter was accurately completed. This affected three residents (#41, #79, and #488) out of three residents reviewed for Beneficiary Notification. The facility census was 90. 1. Review of the medical record for Resident #41 revealed an admission date of 03/10/22. Diagnoses included acute kidney failure, muscle weakness, type 2 diabetes mellitus, hyperlipidemia, dementia, major depressive disorder, and generalized anxiety disorder. Review of the cut letter for Resident #41 dated 04/09/22 revealed it was signed on 04/05/22 by the resident. The SNFABN for the Resident was dated 04/09/22 and consent was given by the resident verbally. Option one was checked incorrectly, when it was option three that should have been checked because the resident did not want services. 2. Review of the medical record for Resident #79 revealed an admission date of 12/14/21. Diagnoses included Parkinson's, history…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation, staff interview, and policy review, the facility failed to ensure resident rooms were clean. This affected two residents (#54 and #61) out of 25 residents in the initial pool. The facility census was 90. Findings include: 1. Review of Resident #54's medical record revealed an admission date of 02/01/18. Diagnoses listed included hypertension, obstructive sleep apnea, atrial fibrillation, and congestive heart failure. Observation of Resident #54's room on 05/23/22 at 10:13 A.M., revealed the window sill had a large amount of dirt and debris. A gallon jug of distilled water was on the window sill and covered with dirt and debris. The window screen had a large amount of dirt and debris stuck in it. There were dead ant remains in the corner of the room by his nightstand and on the top of his nightstand. The floor along the wall with the window had a large amount of dirt, debris, and cobwebs. During an interview on 05/24/22 at 12:04 P.M. Housekeeper #216 verified Resident #54's window sill and floor had dirt and debris. Housekeeper #216 also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, observation, and policy review, the facility failed to ensure residents or resident representative were notified of a transfer from the nursing facility. This affected two residents (#16 and #69) out of three residents reviewed for transfer notice. The facility census was 90. Findings included 1. Medical record review of Resident #16 revealed an admission on [DATE]. Diagnoses included sepsis, acute cystitis, acute kidney failure, metabolic encephalopathy, protein malnutrition, diabetes type two, hypertension, major depressive disorder, iron deficiency anemia and hyperlipidemia. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #16 had severely impaired cognition. Resident #16 required extensive assistance with bed mobility, transfers, and toilet use. Review of the plan of care for Resident #16 dated 11/22/21 revealed the resident admitted with urinary tract infection, risk factors include prostatectomy for prostate cancer, recent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff and resident interviews, observations, and policy revivew, the facility failed to provide written bed hold notices to residents or their representatives prior to transfers. This affected two residents (#16 and #69) of three reviewed for hospitalizations. The facility census was 90. Findings include: 1. Medical record review of Resident #16 revealed an admission on [DATE]. Diagnoses included sepsis, acute cystitis, acute kidney failure, metabolic encephalopathy, protein malnutrition, diabetes type two, hypertension, major depressive disorder, iron deficiency anemia and hyperlipidemia. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #16 had severely impaired cognition. Resident #16 required extensive assistance with bed mobility, transfers, and toilet use. Review of the plan of care for Resident #16 dated [DATE] revealed the resident admitted with urinary tract infection, risk factors include prostatectomy for prostate cancer, recent catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-06 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the Resident Assessment Instrument (RAI) manual the facility failed ensure a Significant Change in Status Assessment (SCSA) was completed when a resident was admitted to hospice services. This affected one resident (#436) of three residents reviewed for hospice services. The facility census was 90. Findings include: Closed medical record review for Resident #436 revealed an admission on [DATE] with diagnoses that include but not limited to large sacral decubitus ulcer, atrial fibrillation, type two diabetes poorly controlled, congestive heart failure, chronic kidney disease, and chronic abdominal wall surgery with slow healing progression. Review of the Minimum Data Set (MDS) assessment for Resident #436 dated [DATE] revealed resident had intact cognition. Resident #436 required extensive assistance with bed mobility, transfers, toilet use and supervision for eating. Review of the plan of care dated [DATE] revealed the resident was enrolled in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, hospice staff interview, observation, and policy review, the facility failed to ensure accuracy of the minimum data set (MDS) assessments to reflect the resident current health status. This affected two residents (#36 and #65) of two residents reviewed for accurate MDS's. The facility census was 90. Findings include: 1. Review of the medical record for Resident #65 revealed an admission date on 11/01/19. Diagnoses included multiple sclerosis, trigeminal neuralgia, dementia and Alzheimer's disease. Review of the quarterly Minimum Data Set (MDS) dated [DATE] for Resident #65 revealed the resident's cognition was severely impaired. Resident #65 required extensive assistance with bed mobility, transfers, eating and toilet use. Resident #65 was assessed an incontinent of both bowel and bladder. Resident #65 was coded as receiving hospice services. Review of the physician order dated 12/01/20 revealed an order to admit the Resident #65 to hospice services. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-06 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview the facility failed to complete baseline care plans for residents. This affected three residents (#08, #16, and #41) of 19 reviewed in the sample. The census was 90. Findings include: 1. Review of Resident #41's medical record revealed an admission date of 03/10/22. Diagnoses listed included hyperlipidemia, dementia, major depressive disorder, and type II diabetes mellitus, and peripheral vascular disease. Review of Resident #41's baseline care plan dated 03/10/22 revealed it was not complete. the sections labeled initial goals, therapy services, safety, social services, and barriers to resident's discharge/goals contained no information. A section where interdisciplinary teams members who contributed to the baseline care plan would sign had no signatures. No interventions where listed for any care area sections. The section for a written summary of the baseline care plan was blank. 2. Record review for Resident #08 revealed he was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to develop a comprehensive plan of care to include the delegation of hospice services and facility staff services for the hospice resident. This affected one resident (#65) of one reviewed for the development of the comprehensive care plan. The facility census was 90. Findings include Review of the medical record for resident #65 revealed an admission date on 11/01/19 with diagnoses including but not limited to multiple sclerosis, trigeminal neuralgia, dementia and Alzheimer's disease. Review of the quarterly Minimum Data Set (MDS) dated [DATE] for Resident #65 revealed the resident's cognition was severely impaired. Resident #65 required extensive assist with bed mobility, transfers, eating and toilet use. Resident #65 was assessed an incontinent of both bowel and bladder. Resident #65 was coded as receiving hospice services. Review of the facility plan of care for Resident #65 dated 01/03/21 revealed the resident was receiving hospice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff and resident interview the facility failed to ensure resident care conferences were held. This affected one resident (#54) out of five reviewed for care planning of 19 sampled. In addition, the facility failed to update the plan of care. This affected two residents (#08 and #70) out of five reviewed for care planning of 19 sampled. The census was 90. 1. Review of Resident #54's medical record revealed an admission date of 02/01/18. Diagnoses included hypertension, obstructive sleep apnea, atrial fibrillation, and congestive heart failure. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #54 had intact cognition. Review of Resident #54's medical record revealed no documentation of a care conference being held in the last year. During an interview on 05/23/22 at 10:11 A.M. Resident #54 stated it had been awhile since his last care conference with staff. During an interview on 05/25/22 at 11:12 A.M. Licensed Social Worker (LSW) #231 confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff and resident interview, and policy review, the facility failed to ensure a physician ordered splint was in place. This affected one resident (#36) of one resident reviewed for range of motion of 19 sampled during the annual survey. The census was 90. Findings included: Medical record review for Resident #36 revealed an admission date of 12/15/16. Diagnoses included diabetes, cerebrovascular attack (CVA), and contracture. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #36 was cognitively impaired. Resident #36 was extensive assistance for bed mobility, transfers, and toilet use. He was supervision for eating. He had no impairment of his upper extremities. Review of the physician orders dated 04/06/22 revealed Resident #36 was ordered a hand splint placed when out of the bed. Review of the care plan dated 04/23/22 revealed Resident #36 had a activity of daily living (ADL) self-care deficit related to dependent for assistance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record review, staff and resident interviews, and policy review, the facility failed to ensure residents were safely smoking. This affected three (#32, #51, and #182) of four residents reviewed for smoking. The facility identified there were nine residents who were smokers. The facility census was 90. Findings include: 1. Medical record review for Resident #32 revealed an admission date of 03/08/22. Diagnoses included coronary artery disease (CAD), cerebrovascular disease (CVA) and diabetes mellitus. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #32 was cognitively intact. His functional status was limited assistance from staff for bed mobility, transfers, and toileting. Review of the safe smoking evaluation dated 03/14/22 revealed Resident #32 was not alert and oriented to perform safe smoking techniques. He wasn't able to communicate the risks associated with smoking or able to smoke safely. He must be supervised by staff, volunteer, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to timely implement nutritional recommendations when a resident has severe 12.7% weight loss in one month. This affected one (Resident #70) of three residents reviewed for weight loss. The facility identified one resident with unplanned significant weight loss. Findings include: Record review for Resident #70 revealed an admission date of 10/20/17. Diagnoses included Alzheimer's disease, anemia, and dementia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #70 was severely cognitively impaired. Review of the nutrition note for Resident #70, dated 05/13/22 revealed she had experienced some weight loss. Resident #70 was on a regular, non-starch polysaccharides (NSP) diet. Resident #70 received an eight-ounce renal supplement two times per day. May weight was 95.7 pounds (lbs.), April weight was 109.8 lbs., February weight was 118.1 lbs., and November weight was 120 lbs. Resident's 70's Body Mass Index…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, resident interview, and staff interview, the facility failed to have clean and sanitary respiratory supply items for a resident. This affected one (Resident #54) of three residents reviewed for respiratory care. The facility identified eight residents who receive respiratory care. The facility census was 90. Findings include: Review of Resident #54's medical record revealed an admission date of 02/01/18. Diagnoses included hypertension, obstructive sleep apnea, atrial fibrillation, and congestive heart failure. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #54 was cognitively intact. Observation of Resident #54's room on 05/23/22 at 10:17 A.M. revealed a gallon jug of distilled water sitting on his window sill. The jug was open and approximately half full. The outside of the jug was covered in dirt and debris. The jug was not dated. During an interview on 05/23/22 at 10:17 A.M., Resident #54 stated the distilled water jug on the window…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview, resident interview, and review of the facility's policy, the facility failed to routinely assess and document the pain for Resident #63 to monitor the effectiveness of the pain medications. This affected one (Resident #63) of three residents reviewed for pain management. The facility identified 33 residents on a pain management program. The facility census was 90. Findings include: Review of the medical record for Resident #63 revealed an admission date of 10/02/21. Diagnoses included type II diabetes mellitus and delusional disorders. Review of the plan of care dated 03/26/21 revealed Resident #63 had a potential for alteration in comfort related to fibromyalgia, chronic back pain, and polyneuropathy. Interventions included monitoring the need for scheduled analgesics, evaluating the effectiveness of pain interventions, and monitoring/documenting for side effects of pain medications. Review of the quarterly Minimum Data Set (MDS) assessment, dated 04/19/22, revealed Resident #63 had intact cognition and had no hallucinations or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to ensure medications were administered as physician ordered. This affected two (#65 and #435) of three residents reviewed for medication administration. The facility census was 90. Findings include: 1. Review of the medical record for Resident #65 revealed an admission date on 11/01/19. Diagnoses included multiple sclerosis. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #65 had severely impaired cognition. Review of the physicians' orders for Resident #65 revealed an order dated 01/03/22 for Copaxone (used to treat relapsing forms of multiple sclerosis) 40 milligrams (mg) per milliliter (ml), inject one ml subcutaneous (sub-q) two times a week on Tuesday and Friday. Review of the medication administration record (MAR) for the month of May 2022 for Resident #65 revealed the medication was not signed off as administered as ordered on 05/03/22, 05/06/22, 05/10/22, 05/13/22, 05/17/22, 05/20/22,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, the facility failed to ensure gradual dose reductions were attempted for residents receiving psychotropic medications. This affected one (Resident #65) of three residents reviewed for unnecessary psychotropic medications. The facility identified 62 residents receiving psychoactive medications. The facility census was 90. Finding include: Review of the medical record for Resident #65 revealed an admission date on 11/01/19. Diagnoses included multiple sclerosis, trigeminal neuralgia, dementia and Alzheimer's disease. Review of the plan of care dated 01/03/21 revealed Resident #65 had a potential for side effects related to the use of antidepressants, antianxiety, antipsychotics and anticonvulsants. Interventions included to administer medications as ordered, monitor for side effects and effectiveness, report any changes to the physician, and monitor for any adverse side effects. Review of the psychoactive medication consent/education dated 01/26/21 revealed the potential risk and benefits of psychoactive medication. No specific…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of the facility's policy, observation, and resident and staff interview, the facility failed to properly store the resident's medications. This affected one (Resident #57) of 19 residents observed in the final sample and two medication carts of three medication carts observed for drug storage. The facility census was 90. Findings include: 1. Review of Resident #57's medical record revealed an admission date of [DATE]. Diagnoses included type II diabetes mellitus, pulmonary hypertension, fibromyalgia, and major depressive disorder. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #57 was assessed as being cognitively intact. Observation of Resident #57's rooms on [DATE] at 9:03 A.M. revealed there were pills in a medication cup on a nightstand beside Resident #57's bed. Also, there was a bottle of Naproxen (anti-inflammatory) 125 milligrams per milliliter (mg/ml) suspension and a bottle of omega three ethyl [NAME] (vitamin) located on her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, hospice staff interview, and review of the hospice contract, the facility failed to collaborate with hospice on a resident's comprehensive plan of care. Additionally, the facility failed to designate a staff member who was responsible for working with hospice to coordinate care provided to the resident by hospice and facility staff. This affected one (Resident #65) of one resident reviewed for hospice services. The facility identified one resident receiving hospice services. The facility census was 90. Findings include: Review of the medical record for Resident #65 revealed an admission date on 11/01/19. Diagnoses included multiple sclerosis, trigeminal neuralgia, dementia, and Alzheimer's disease. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident 65's cognition was severely impaired and was receiving hospice services. Review of the physician orders dated 12/01/20 revealed an order to admit Resident #65 to hospice services.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-06 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review, observation, resident interview, staff interview, the facility failed to have a bed in good condition for a resident. This affected one (Resident #61) of 25 residents observed in the initial pool. The facility census was 90. Findings include: Review of Resident #61's medical record revealed an admission date of 04/26/21. Diagnoses included chronic obstructive pulmonary disease, anxiety disorder, and major depressive disorder. Interview and observation on 05/24/22 at 2:01 P.M. with Resident #61 stated her bed had been broken since admission to the facility. Resident #61 stated she had told staff. Observation of Resident #61's bed revealed her bed was leaning to the right side. The mattress had a tear along the top side of the head of the bed. Interview on 05/24/22 at 8:51 A.M. with Maintenance Director (MD) #226 confirmed Resident #61's bed was leaning to the right and needed replaced or fixed. MD #226 confirmed Resident #61's mattress had a tear in it.
- Potential for harm · Ecited before2019-09-16 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, family interview, and staff interview, the facility failed to notify residents and/or their responsible parties in writing of the purpose of the resident's transfer out of the facility. This affected four (#4, #18, #28, and #79) of four residents reviewed for discharge. The census was 125. Findings include: 1. Review of Resident #4's records revealed an admission date of 05/01/19. Diagnoses included congestive heart failure (CHF), sarcoidosis of other sites, edema, type two diabetes, presence of automatic (implantable) cardiac defibrillator, sarcoid myocarditis, and hypertension (HTN). Review of progress notes dated 08/05/19 revealed the resident had a routine cardiology appointment and was sent to the hospital for fluid overload related to CHF by her cardiologist. There was no evidence in the record the resident and/or representative was notified of the reason for the transfer. Interview on 09/12/19 at 4:18 P.M., the Director of Nursing (DON) verified Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-09-16 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record reviews, staff interviews, family interviews, staff interviews and review of facility policy, the facility failed to provide written bed hold information upon transfer to the hospital for four (#4, #18, #28, and #79) out of four residents reviewed for bed hold notices. The census was 125. Findings include: 1. Review of Resident #4's records revealed an admission date of 05/01/19. Diagnoses included congestive heart failure (CHF), sarcoidosis of other sites, edema, type two diabetes, presence of automatic (implantable) cardiac defibrillator, sarcoid myocarditis, and hypertension (HTN). Review of progress notes dated 08/05/19 revealed the resident had a routine cardiology appointment and was sent to the hospital for fluid overload related to CHF by her cardiologist. The record contained no evidence the resident was provided the facility bed hold policy upon transfer. Interview on 09/12/19 at 4:18 P.M., the Director of Nursing (DON) verified Resident #4 did not receive a bed hold notice for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-09-16 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, resident and staff interviews, the facility failed to provide personal care for dependent residents. This affected four (#28, #37, #46, #113) residents of five reviewed for activities of daily living. The facility census was 125. Findings include: 1. Review of Resident #28's medical record revealed an admit date of 07/26/19, with diagnoses including: hypertension, pneumonia, atrial fibrillation, tachycardia, bladder dysfunction, and urinary tract infection. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed cognitive impairment and extensive assist of one needed for dressing, toileting, and bathing. Review of the care plan dated 07/27/19 revealed self-care deficit with interventions to assist as needed. Observation on 09/10/19 at 11:25 A.M., of Resident #28 sitting in a wheelchair in the facility main dining room eating lunch. Resident #28 was observed with long hairs on her chin. Interview on 09/10/19 at 11:33 A.M. with State Tested Nurse Assistant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-09-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, facility policy reviews, resident and staff interviews, the facility failed to ensure measures were taking to secure sharps containers from un authorized access. This had the potential to affect three ( #17, #72 and #97) of three residents who were confused and independently mobile in the area. The facility failed to ensure residents were following establish smoking policy. This affected two (#600 and #374) random residents observed smoking. The facility failed to ensure staff was available for residents in the dining room who required supervision while eating. This had the potential to affect 19 (#17, #27, #30, #33, #36, #37, #40, #43, #44, #56, #69, #95, #97, #101, #102, #108, #135, #147, #264) residents who ate in the dining room and required supervision with eating. The facility census was 125. Findings include: 1. Observation during facility tour on 09/09/19 at 10:30 A.M., revealed a medication cart sitting in the main hallway with a biohazard sharps (used needle) container attached. The sharps container was open without a lid and had syringes protruding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-09-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the facility policy and staff interview, the facility failed to secure resident medications. This had the potential to affect three (#17, #72 and #97) of three residents who were confused and independently mobile in the area. The facility census was 125. Findings include: Observation during facility tour on 09/09/19 at 1:06 P.M., revealed an unlocked treatment cart sitting in the hall near room [ROOM NUMBER]. Registered Nurse (RN) #170 came to the cart within 4-5 minutes and verified the cart was unlocked and contained prescription medications. RN #170 stated she had been using the cart but went to answer a call light forgetting to lock it. RN #170 reported three (#17, #72 and #97) residents who were confused and independently mobile and lived on the hallway containing room [ROOM NUMBER]. Review of Resident #94 revealed an admission date of 04/19/19, with diagnoses including sepsis, hypotension, end stage renal disease, hypertension, and gastrointestinal hemorrhage. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-09-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility policy and staff interviews, the facility failed to fail to store food in a safe manner. This had the potential to affect 39 residents (#2, #5, #6, #7, #9, #10, #14, #16, #23, #26, #27, #30, #31, #32, #33, #41, #44, #45, #49, #54, #56, #57, #60, #68, #69, #71, #80, #84, #88, #90, #94, #96, #98, #99, #101, #102, #108, #112, and #266) who resided on the Elm and [NAME] hall. The facility census was 125. Findings include: Observations on 09/09/19 at 1:00 P.M., revealed the refrigerator in the nutrition room on Elm and [NAME] Hall was noted to contain two eight-ounce cans of 2 Call HN (nutritional supplement) that had expiration dates of January 2019 and February 2019. The refrigerator also contained an open 46-ounce box of grape juice dated 08/15/19. The Freezer section contained a individual ice cream serving in a takeout container that was unlabeled and undated. Interview on 09/09/19 at 1:04 P.M. with Licensed Practical Nurse (LPN) #3 verified the findings in the refrigerator and freezer. LPN #3 stated all items should be dated and thrown out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, and staff interview, the facility failed to maintain the dignity of a resident with a urinary catheter and of a resident who lacked clothing. This affected two (#28, #88) of two residents reviewed for urinary catheters. The facility census was 125. Findings include: 1. Review of Resident #28's medical record revealed an admit date of 07/26/19. Diagnoses included hypertension, pneumonia, atrial fibrillation, tachycardia, bladder dysfunction, and urinary tract infection. Review of the Minimum Data Set (MDS) assessment, dated 07/29/19, revealed Resident #28 had cognitive impairment and required extensive assist of one staff for dressing, toileting, and bathing. Review of the care plan dated 07/27/19 revealed a self-care deficit with interventions to involve resident in care by offering choices of what to wear. Review of progress note dated 09/05/19 revealed a care conference was held with Resident #28's son attending via phone. Documentation reported needs were discussed, but there was no mention of clothing. Observation on 09/10/19 at 11:25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-16 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of facility policy, and staff interview, the facility failed to follow their policy to report an allegation of abuse to the Administrator and failed to complete and investigation of the allegation. This affected one (#48) of one resident reviewed for abuse. The facility census was 125. Findings include: Review of Resident #48's medical record revealed an admit date of 05/30/19. Diagnoses included convulsions, post-concussive syndrome, corneal ulcer, adjustment disorder with mixed anxiety and depressed mood, intracranial injury, acute respiratory failure, and fractures of femur, scapula, humerus. Review of the Minimum Data Set assessment, dated 07/03/19, indicated Resident #48's mental status was not assessed since the resident was not understood. Resident #48 was dependent for all activities of daily living. Review of the progress note dated 09/08/19 at 5:09 P.M. documented the nurse observed the resident's mother sitting entirely on the resident's pillow at the head of the bed with a very short skirt on. The resident was laying in front of her on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of facility policy, and staff interview, the facility failed to report an allegation of abuse to the Administrator. This affected one (#48) of one resident reviewed for abuse. The facility census was 125. Findings include: Review of Resident #48's medical record revealed an admit date of 05/30/19. Diagnoses included convulsions, post-concussive syndrome, corneal ulcer, adjustment disorder with mixed anxiety and depressed mood, intracranial injury, acute respiratory failure, and fractures of femur, scapula, humerus. Review of the Minimum Data Set assessment, dated 07/03/19, indicated Resident #48's mental status was not assessed since the resident was not understood. Resident #48 was dependent for all activities of daily living. Review of the progress note dated 09/08/19 at 5:09 P.M. documented the nurse observed the resident's mother sitting entirely on the resident's pillow at the head of the bed with a very short skirt on. The resident was laying in front of her on the bed. The mother was massaging his shoulders and arms. When the mother saw the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview, review of facility policy, the facility failed to investigate an allegation of abuse involving one (#48) of one resident reviewed for abuse. The facility census was 125. Findings include: Review of Resident #48's medical record revealed an admit date of 05/30/19. Diagnoses included convulsions, post-concussive syndrome, corneal ulcer, adjustment disorder with mixed anxiety and depressed mood, intracranial injury, acute respiratory failure, and fractures of femur, scapula, humerus. Review of the Minimum Data Set assessment, dated 07/03/19, indicated Resident #48's mental status was not assessed since the resident was not understood. Resident #48 was dependent for all activities of daily living. Review of the progress note dated 09/08/19 at 5:09 P.M. documented the nurse observed the resident's mother sitting entirely on the resident's pillow at the head of the bed with a very short skirt on. The resident was laying in front of her on the bed. The mother was massaging his shoulders and arms. When the mother saw the nurse passing the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-09-16 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to timely complete a quarterly Minimum Data Set (MDS) assessment for one (#3) out 25 residents reviewed for MDS accuracy. The facility census was 125. Findings include: Review of the record for Resident #3 revealed he was admitted [DATE]. Diagnoses included acute kidney failure, bladder-neck obstruction, traumatic ischemia of muscle, hyperlipidemia, occlusion and stenosis of left carotid artery, peripheral vascular disease, phantom limb syndrome with pain, dementia without behavioral disturbance, hypotension, mood disorder, anxiety disorder, poly neuropathy, heart disease, insomnia and vitamin B-12 deficiency. Review of the comprehensive MDS assessment revealed it was completed on 04/03/19. There was no evidence a quarterly MDS assessment was completed in July 2019. During an interview on 09/10/19 at 12:38 P.M., Registered Nurse #149 verified Resident #3 should have had an MDS assessment completed in July 2019. She reported she missed completing his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-16 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to accurately code he discharge location on the Minimum Data Set (MDS) assessment for one (#116) of 25 residents reviewed for accuracy of MDS assessments. The facility census was 125. Findings include: A review of the closed record for Resident #116 revealed she was admitted [DATE] and discharged [DATE]. Her diagnoses included fracture of the right leg, end stage renal disease and dependence on renal dialysis, disorder of phosphorus metabolism, type II diabetes mellitus, and paroxysmal atrial fibrillation. Review of the discharge MDS assessment, dated 06/22/19, revealed the resident had a planned discharge to the acute hospital. Review of a progress note for Resident #116, dated 06/21/19, revealed she was discharged home with home health services. During an interview on 09/11/19 at 4:40 P.M., Registered Nurse #149 verified the progress note was correct regarding Resident #116 discharging home and the MDS documenting she went to the hospital was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interview, and review of facility policy, the facility failed to develop care plans to address medication use and indwelling urinary catheter use. This affected two (#12 and #28) of 25 residents reviewed for care planning. The facility census was 125. Findings include: 1. Review of the record for Resident #12 revealed he was admitted [DATE]. Diagnoses included dementia with behavioral disturbance, bilateral sensorineural hearing loss, hypertension, encephalopathy, and malignant neoplasm of skin. Review of the quarterly Minimum Data Set (MDS) assessment, dated 08/23/19, revealed Resident #12 had severe cognitive impairment. Review of the physician's orders for Resident #12 revealed he was prescribed the antiseizure medication Depakote Sprinkles 500 milligrams four times per day, the antianxiety medication Ativan 0.5 milligrams three times per day, and the antipsychotic medication olanzapine 2.5 milligram in the morning and five milligram at bedtime. Review of the current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, staff interview, and review of facility policy, the facility failed to review and revise care plans for three (#79, #88, and #103) of 25 residents reviewed for care plans. The facility census was 125. Findings include: 1. Review of medical records revealed Resident #103 admitted on [DATE]. Diagnoses included cardiac arrest, convulsions, hypertension, type two diabetes mellitus, anoxic brain damage, and tracheostomy. Review of the significant change Minimum Data Set (MDS) assessment, date 08/06/19, revealed Resident #103 had severe cognitive impairment. Review of physician orders revealed on 07/29/19 Resident #103 was admitted to hospice. On 07/30/19 Resident #103's code status changed from Full Code to Do Not Resuscitate - Comfort Care Arrest (DNR-CCA). Resident #103 was receiving hospice services as of . Resident #103's orders revealed the resident received all her nutrition via a tube feeding and was to have nothing by mouth (NPO). Review of the current care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-09-16 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, policy review and staff interviews, the facility ensure a resident's code status was consistent through out the medical record. This affected one (#103) of 32 residents reviewed in the initial sample for code status. The facility census was 125. Findings include: Review of medical records revealed Resident #103 admitted on [DATE] with diagnosis including cardiac arrest, convulsions, enterocolitis due to Clostridium difficile (C. diff), multi-drug resistant organisms (MDRO), acute kidney failure, shock, pulmonary embolism, respiratory failure, hypertension (HTN), type two diabetes mellitus (DM2), anoxic brain damage, retention of urine, Methicillin resistant Staphylococcus aureus (MSRA), tracheostomy, and an open wound to left buttock. Review of minimum data set for significant change on 08/06/19 revealed Resident #103 had severe cognitive impairment with moderate hearing difficulty, severe vision difficulty, she was non-verbal, and was rarely/never able to be understood nor could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-09-16 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident and staff interviews, the facility failed to ensure an audiology follow-up services for a resident was completed and the resident received services to repair a hearing aide. This affected one (#84) of two reviewed for vision and hearing services. Facility census was 125. Findings include: Review of Resident #84's medical record revealed the resident was admitted to the facility on [DATE], with diagnoses including: respiratory failure, muscle weakness, unsteadiness on feet and unspecified kerato conjunctivitis, gastro-esophageal reflux disease without esophagitis, age-related osteoporosis, chronic obstructive pulmonary disease, abnormal weight loss, glaucoma secondary to both eye disorders, edema, anxiety disorder, hyperglycemia, and chronic kidney disease stage three. Review of Resident #84's Minimum Data Set (MDS) assessment dated [DATE] quarterly, minimal difficulty for hearing with hearing aid, clear speech and difficult to make self-understood. Requires limited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident and staff interviews, the facility failed to monitor Resident #31's meal intakes and ensure the resident received nutritional interventions implemented by the speech therapist and follow two (#67 and #18) resident's fluid restrictions. This affected three (#31, #95, and #18) of six residents reviewed for nutritional and fluid intake. The facility census was 125. Findings include: 1. Review of Resident #31's medical record revealed the resident was admitted to the facility on [DATE]. Diagnoses included cerebral infarction, hemiplegia and hemiparesis, altered mental status, mild cognitive impairment, muscle weakness, dysphagia, oral phase, dementia with behavioral disturbance, edema and chronic obstructive pulmonary disease and hypertension, gastro-esophageal reflux disease without esophagitis. Review of the Minimum Data Set (MDS) assessment, dated 09/03/19, indicated the resident had severe cognitive impairment, the resident required limited assistance with eating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of medical record review, resident and staff interviews, the facility failed to ensure resident oxygen tubing was changed on a routine basis. This affected three (#18, #48, and #95) of three residents reviewed for respiratory care. The facility identified eleven residents currently receiving oxygen in the facility. The facility census was 125. Findings include: 1. Review of Resident #18's medical record revealed an admit date of 03/05/19, with diagnoses including: diabetes, dementia, congestive heart failure, kidney failure, and chronic obstructive pulmonary disease. Review a Minimum Data Set (MDS) assessment dated [DATE] indicated cognitive impairment and total dependence on staff for all activities of daily living. Observation on 09/09/19 at 3:19 P.M., revealed Resident #18 lying in bed with oxygen tubing running to her nose. The oxygen concentrator was set at three liters. The tubing revealed no dated. 2. Review of Resident #48's medical record revealed an admit date of 05/30/19,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-16 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to ensure accurate medical records were maintained for residents with unclear tube feeding physician orders. This affected two (#15 and #48) of 25 residents whose medical orders were reviewed for accuracy. The facility sample was 125. Findings include: 1. Review of Resident #48's medical record revealed an admission date of 05/30/19, with diagnoses including: convulsions, post-concussive syndrome, corneal ulcer, adjustment disorder with mixed anxiety and depressed mood, intracranial injury, acute respiratory failure, and fractures of femur, scapula, humerus. Review of the Minimum Data Set assessment dated [DATE] indicated mental status was not assessed since resident was not understood and that Resident #48 was totally dependent for all activities of daily living. Review of physician orders for September 2019 revealed undated order for Jevity 1.5 (liquid nutrition) tube feeding at 95 cubic centimeters (cc) per hour via gastrectomy tube for a total…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$190,966 in federal fines across 3 penalties. 2 Medicare payment denials on record.
- $79,346 — penalty dated 2025-12-23
- $70,659 — penalty dated 2025-04-03
- $40,961 — penalty dated 2024-10-31
- Medicare payment denial — starting 2026-01-28 for 34 days
- Medicare payment denial — starting 2025-04-24 for 14 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ARCADIA CARE — 25 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.3 | -0.3 vs chain |
| Health inspection | 1 of 5 | 1.7 | -0.7 vs chain |
| Staffing | 1 of 5 | 1.3 | -0.3 vs chain |
| Quality measures | 3 of 5 | 3.1 | -0.1 vs chain |
The other 24 homes this chain runs (chain average 1.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| YG FH HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 51% | since 06/18/2024 |
| ARCADIA CARE MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| CURIS SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/18/2024 |
| FRANCIS, SHERRI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| GRUMAN, AARON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/18/2024 |
| MCCLURE, MICHELLE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/18/2024 |
| SPECTOR, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/18/2024 |
| TUROFSKY, STEVEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/18/2024 |
| WILHELM, NAFTALI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/18/2024 |
| ALI, ASAD | Individual | ADP OF THE SNF | — | since 06/18/2024 |
| COYLE, DAWN | Individual | ADP OF THE SNF | — | since 06/18/2024 |
CMS files one row per role, so the 19 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365044. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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