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Arc At Normal

509 North Adelaide, Normal, IL 61761 · For profit - Limited Liability company · 141 certified beds · (309) 452-7468 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0740, F0758)9 actual-harm citations$62,192 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 9 actual-harm citations
  • a high number of inspection citations overall (71) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $62,192 in federal fines (most recent 2025-02-21)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2540 Student Services
Pharmacy
100 S Fell Ave · (309) 452-0393 · Call to confirm hours
Grocery
901 S Cottage Ave · (309) 454-6089 · Call to confirm hours
Park
801 N Main St · (309) 454-9540 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.4%13.4%15.4%worse
Long-stay residents who lose too much weight14.0%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.9%0.9%better
Long-stay residents with a urinary tract infection2.5%1.5%2.0%worse
Long-stay residents with depressive symptoms75.5%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.4%3.1%3.3%typical
Long-stay residents whose ability to walk worsened16.4%14.3%16.1%typical
Long-stay residents on antianxiety or hypnotic medication16.6%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine99.0%91.8%95.3%typical
Long-stay residents with pressure ulcers1.3%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control28.1%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table17.7%21.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine81.9%63.1%79.4%typical
Short-stay residents rehospitalized after admission16.5%26.1%22.6%better
Short-stay residents with an outpatient ER visit19.2%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.752.021.67typical
Long-stay outpatient ER visits per 1,000 resident days1.402.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 164 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.3%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
23.4%U.S. median 56.6%
Met the expected recovery
0.25U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 23.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 64 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 35% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.3%CMS range 35.5–49.851.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.5–13.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge23.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge25.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge12.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge94.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.9–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.811.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.54
RN hours/ resident / day
0.49
LPN hours/ resident / day
1.77
Aide hours/ resident / day
2.81
Total nurse hours/ resident / day
0.47
RN hoursweekends
40.0%
Total nursing turnover
30.8%
RN turnover

How full it usually is: this home is certified for 141 beds and averages 113.9 residents a day — about 81% occupied, or roughly 27 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.81 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.77 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.68 hrs/resident/day on weekends vs 2.86 on weekdays — 6% thinner on weekends. RN hours go from 0.57 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-02-21)
7
at the previous standard inspection (2024-01-25)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

71 citations, most serious first. The 19 most serious are shown; the remaining 52 are one tap away and print in full.

  • Actual harm · Gcited before2026-06-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent a pressure ulcer from developing by failing to implement pressure relieving interventions for one (R2) resident and failed to complete pressure ulcer treatments as ordered for two (R2, R3) residents reviewed for pressure ulcers in the sample list of 14. This failure resulted in R2 developing a Deep Tissue Injury to the Right Heel.Findings include:1) R2's Care Plan (undated) documents R2's diagnosis of History of Ischemic Attack (TIA), Cerebral Infarction, Type 2 Diabetes Mellitus, Difficulty Walking, Communication Deficit, Reduced Mobility and Protein-Calorie Malnutrition. This Care Plan further documents R2's admission date of 3/27/2026.R2's Minimum Data Set (MDS) dated [DATE] documents R2 had moderate cognitive impairment.R2's Care Plan dated 3/27/2026 documents R2 was at risk for a skin impairment related to decrease mobility, post Cerebrovascular Accident (CVA), Left side weakness and incontinence.R2's Care Plan dated 5/4/2026 documents R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain medical evaluation and treatment following a resident's fall. This failure resulted in R2 experiencing aches, sharp pains, and a significant decline in cognitive, continence, and ambulatory status. R2 was one of three residents reviewed for accidents on a sample list of three. Findings include: R2's Census Detail dated [DATE] documents R2 was admitted to the facility [DATE], hospitalized from [DATE] through [DATE], re-admitted to the facility [DATE], and expired [DATE]. R2's Medical Diagnoses List dated [DATE] documents R2 had health conditions upon her admission including Malnutrition, History of Transient Cerebral Ischemia, and Chronic Kidney Disease. This same Diagnoses List documents, after R2's re-admission on [DATE], R2's diagnoses included a Displaced Right Femoral Neck Fracture, and Acute Respiratory Failure. R2's Nursing Progress Notes dated [DATE] document R2 experienced a fall in her room while ambulating with her walker and began…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-13 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to manage new onset pain for a resident after a fall. This failure resulted in R2 experiencing aches, sharp pains, low oxygen levels, and a significant change in cognitive status. R2 was one of three residents reviewed for accidents on a sample list of three. Findings include: R2's Nursing Notes dated 4/12/25 at 3:25 AM, documents R2 experienced a fall in her room while ambulating with her walker. A subsequent note at 3:27 AM documents R2 was complaining of an achy pain with a numerical value of 2 or 3 out of 10 which was a new onset for R2. R2's Nurses Note dated 4/13/25 at 5:59 PM, documents R2 was complaining of increased sharp pain of her right hip. R2's Medication Administration Record dated for April 2025 documents from 4/1/25 through 4/12/25 day shift, R2 had rated her pain each and every shift as zero. This Record documents on 4/12/25, 4/13/25, and 4/14/25, R2 was rating her pain at 4. R2's Medication Administration Record and Treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow physician orders for one (R1) of three residents reviewed for physician orders from a total sample list of 103 residents. This failure resulted in R1 being hospitalized with high ammonia levels that could have resulted in permanent harm. Findings include: R1's undated diagnosis sheet includes the following diagnoses: unspecified convulsions, alcohol dependence with alcohol-induced persisting dementia, fracture of right acetabulum, fracture of rib, malnutrition, fracture of anterior wall of right acetabulum, traumatic subarachnoid hemorrhage with loss of consciousness, and diabetes. The facility provided admission/discharge report documents that R1 was admitted to the facility on [DATE]. R1's hospital discharge orders dated 2/21/25 document medications to be continued including: Lactulose 10 gram/15 milliliter (ML) oral solution. Take 30 ML by mouth three times daily. R1's physician orders for February 2025 do not include an order for Lactulose.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. R10's Minimum Data Set (MDS) dated [DATE] documents the following: R10's Brief Interview of Mental Status score of two (2) out of a possible 15, indicating severe cognitive impairment. The same MDS documents R10 had two or more, falls since the last quarterly assessment. R10's Care Plan dated 12/30/24 documents the following: Focus: (R10) is at risk for falls r/t (related /to) dementia, morbid obesity, muscle wasting and difficulty walking. HX (history) of hip FX's (fracture). Interventions include: Apply (name brand non-skid material) on top and under w/chair (wheelchair) cushion. Date Initiated: 07/05/2024. On 2/20/25 at 2:10 PM R10 was seated in his wheelchair bedside. V33, Certified Occupational Therapy Assistant (COTA) and an unidentified Certified Nursing Assistant assisted R10 to a standing position from R10's wheelchair. V30 and V31 (R10's Family Members) entered R10's room as R10 was being assisted. R10 had non-skid material under, but not on the top of his wheelchair cushion. V33, COTA confirmed R10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to protect a resident's (R2) right to be free from sexual abuse by another resident (R1), resulting in psychosocial harm of R2. R1 and R2 are two of seven residents reviewed for abuse in the sample list of seven. Findings include: The facility's Final Abuse Investigation Report dated 6/21/24 documents the following: On 6/18/24 at approximately 10:00 AM V3 Licensed Practical Nurse (LPN) witnessed R1 and R2 sitting beside each other in the [NAME] living area. V3 witnessed R1's hand on R2's chest, V3 immediately separated R1 and R2, and R1 was taken to R1's room. R1 and R2 were interviewed and had no recollection of the incident. R1's ongoing Diagnoses List includes Dementia with behavioral disturbance, restlessness, agitation, and Pseudobulbar Affect (inappropriate/involuntary laughter or crying). R1's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status score of 12, the high end of moderate cognitive impairment, and R1 uses a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-11-11 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident's PICC (Peripherally Inserted Central Catheter) infusion line and IV (Intravenous) pump were patent (open and not blocked) and infusing a physician ordered IV antibiotic 24/7 (24 hours a day/seven days a week) for one of two residents (R1) reviewed for PICC lines in the sample of three. These failures resulted in the facility failing to administer R1's physician ordered continuous IV (Intravenous) antibiotic as ordered for the treatment of R1's Sepsis and Epidural Abscess (infection of the spine or skull), R1 experiencing numerous occasions of mental anguish, and R1 experiencing an unwanted visit to the emergency room (ER) room to gain vascular access. Findings include: The facility's Facility Assessment Tool dated 08/2022 through 10/2023 documents, Purpose: The purpose of this assessment is to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Using…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-12-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to monitor for and notify the physician of changes in weight and edema for a resident with chronic kidney disease, and failed to transcribe and complete laboratory testing as ordered for one of one residents (R27) reviewed for edema on the sample list of 46. This failure resulted in R27 having a 13 pound weight gain in one month with increased lower extremity edema which caused pain and a decrease in mobility. This failure also resulted in R27's kidney function deteriorating from a stage 2 to a stage 3B kidney failure. Findings Include: On 12/12/22 at 2:27 PM, R27 was sitting up in the wheelchair with edema to bilateral lower extremities. R27 stated R27's legs are sore due to being more swollen than normal and that R27's socks are cutting into R27's legs. On 12/13/22 at 2:19 PM, edema continues to bilateral lower extremities. On 12/13/22 at 3:12 PM, V17 RN (Registered Nurse) stated R27 has had edema of lower extremities for a couple of years and takes lasix due to kidney failure. V17 checked R27's legs, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-12-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review the facility failed to prevent a fall by failing to provide supervision, ensure a call light was within reach and failing to ensure a wheelchair cushion was not moveable for one (R59) of seven residents reviewed for falls on the sample list of 46. This failure resulted in R59 falling out of the wheelchair, hitting her head and sustaining a laceration which required emergency medical attention and 25 staples to close the laceration. 1. R59's emergency room report dated 12/12/22 documents R59 presents with complaints of a ground level fall and likely hit her head on the bed frame. This report documents R59 had a large flap laceration to the left mid/frontal scalp region. This report documents the laceration to the head was closed with 25 staples. On 12/12/22 at 2:15 PM, R59 was lying in bed. The top of R59's head had a large U shaped laceration which was closed with staples. R59's Nurse's note dated 12/12/2022 at 10:24 AM documents at 7:15 AM that, (R59) laying on floor on left side at the foot of roommate's bed. Writer noted a large…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a focus care plan for one (R2) of three residents reviewed for care plans in a total sample of 14.Findings include:R2's Care Plan (undated) documents R2's diagnosis of History of Ischemic Attack (TIA), Cerebral Infarction, Type 2 Diabetes Mellitus, Difficulty Walking, Communication Deficit, Reduced Mobility and Protein-Calorie Malnutrition. This Care Plan further documents R2's admission date of 3/27/2026.R2's Minimum Data Set (MDS) dated [DATE] documents R2 had moderate cognitive impairment.R2's Care Plan dated 3/27/2026 documents R2 was at risk for a skin impairment related to decrease mobility, post Cerebrovascular Accident (CVA), Left side weakness and incontinence.R2's Weekly Skin Observation dated 5/16/2026 documents R2 had a new skin concern; type of skin concern was blister-open with drainage located to Right Heel-open blister- 4.5 x 4.5 centimeter (cm) with opaque colored drainage. Treatments include cleanse with wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a comfortable and safe ambient temperature for one (R1) of eight residents reviewed for physical environment. Findings:On 6/11/26 at 4:32 p.m., R1 was observed sitting on her bed with a fan directed toward her while receiving oxygen at 3 liters per minute via nasal cannula. R1 stated her room had been really hot earlier and that the heat made it more difficult for her to breathe. R1 reported her breathing improved only after the fans were turned on and stated that heat and humidity had worsened her respiratory symptoms over the past several days.R1's MDS dated [DATE] documents that R1 is cognitively intact. This MDS also documents that R1 has multiple respiratory diagnoses including Cardiorespiratory condition, Chronic Obstructive Pulmonary Disease with (Acute) Exacerbation, Chronic Lung Disease, Chronic Respiratory Failure with Hypoxia, and Respiratory Failure with Hypercapnia.R1's Care Plan dated 4/8/26 documents that R1 has an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were free from physical abuse for two (R3 and R4) of three residents reviewed for abuse in a total sample of 17 residents.Findings include:R4's Care Plan printed on 5/14/2026 documents an admission date of 01/16/2024. The Care Plan Documents R4 with the following diagnoses Anxiety, Dementia with Mood Disturbances, Hypothyroidism, Gastro-Esophageal Reflux Disease, Hypertension, Supraventricular Tachycardia, Vitamin D Deficiency, Alzheimer's Disease with Late Onset, and Major Depressive Disorder. The Care Plan further documents R4 wanders the unit aimlessly and may attempt to exit seek or pace the unit. R4's Care Plan dated 1/21/2025 documents potential for aggressive behavior related to Dementia. R4 may become combative with cares and attempt to kick, hit, push, grab, or bite others with interventions to observe R4's location and change in aggression level. Provide diversion when in common areas.R4's Care Plan dated 3/5/2026 documents R4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to transfer residents according to the care plan and facility policy for four of six residents (R2, R4, R7 and R8), reviewed for accidents, in a sample of 15. Findings include:1.R2's Physician Order Sheets, dated 3/2026, document diagnoses of Type 2 Diabetes Mellitus and Congestive Heart Failure. R2's Minimum Data Set (MDS), dated [DATE], documents R2's cognition is severely impaired and R2 requires partial to moderate assistance for Chair/bed-to-chair transfer: The ability to transfer to and from a bed to a chair (or wheelchair).R2's Care Plan, dated 7/24/2025, documents, TRANSFER: The resident requires walker and gait belt and (#1) assist to transfer between surfaces.On 3/24/2026 at 2:12 PM, V5, Certified Nurse Assistant (CNA), transferred R2 from his wheelchair to his bed without using a gait belt by pulling up under R2's arm and by pulling up on R2's waistband on his pants. 2.R4's Physician's Order Sheet, dated 3/2026, documents a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-05 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review, the facility failed to protect residents from abuse for seven (R3, R4, R5, R6, R9, R12, and R14) of eleven residents reviewed on a sample list of 17 residents.R3's undated Care Plan documents R3's diagnosis of Hyperlipidemia, Major Depressive Disorder, Alzheimer's Disease with Early Onset, Unspecified Glaucoma, Essential (Primary) Hypertension, Unspecified Protein-Calorie Malnutrition, Anxiety Disorder, and Dementia in Other Diseases Classified Elsewhere, Mild, With Other Behavioral Disturbance. Care Plan also documents R3 at high risk for abuse. R4's undated Care Plan documents R4's diagnosis as Age-Related Osteoporosis without Current Pathological Fracture, Alzheimer's Disease with Late Onset, Hyperlipidemia, Localized Edema(R60.0), Chronic Kidney Disease, Displaced Fracture of Second Cervical Vertebra, Fracture of Nasal Bones, Major Depressive Disorder, Essential (Primary) Hypertension, Unspecified Dementia, Severe, without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, and Anxiety, Chronic Kidney Disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review the facility failed to care for a resident in a manner that promotes maintenance or enhancement of his or her quality of life for one (R5) of three residents reviewed for quality of care out of a sample list of 17 residents.Findings:R5's undated Care Plan documents an admission date of 12/05/2024 with the following diagnosis: Non-St Elevation Myocardial Infarction, Encounter for Palliative Care, Weakness, Acute on Chronic Systolic (Congestive) Heart Failure, and Hyperlipidemia. This Care Plan also documents R5 requires assistance from one staff member for dressing.R5's Minimal Data Set (MDS) dated [DATE] documents R5 with a Brief Assessment of Mental Status (BIMS) score of eight indicating moderate cognitive impairment. R5's admission Packet dated 12/05/2/025 documents:1. The right to live in an environment that promotes and supports each resident's dignity,individuality, independence, self-determination, privacy, and choice and to be treated withconsideration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review, the facility failed to prevent a resident from misappropriation by staff for one (R13) of three residents reviewed on a sample list of 17 residents.Facility file dated 12/11/25 documents V6 Certified Nursing Assistant (CNA), transported R13 to R13's home which was 30 miles away from the facility to get clothing for R13. R13 gave $50.00 to V6 for compensation. V6 informed the nurse after returning to the facility. V6 was terminated for exploitation of a resident. V6 placed R13 in V6's personal car. V6 had no training from the facility related to transportation of a resident. R13 did not have permission to leave the facility. R13's Progress Notes do not document R13 out of facility at any time.R13's Minimum Data Set (MDS) section C dated 12/3/25 documents R13 has no cognitive impairments.R13's MDS section GG dated 12/2/25 documents R13 ambulates with a wheelchair and requires maximum assist from staff for transfers.R13's undated Care Plan documents R13 has hemiplegia related to a stroke and is at increased risk for falls.R13's Physician Order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review the facility failed to develop and implement a baseline care plan for one (R1) of three residents reviewed for quality of care out of a sample list of 17 residents.R1's care plan documents an admission date to the facility as 12/24/2025 with the following diagnosis: Wedge Compression Fracture of Fourth Thoracic Vertebra, Subsequent Encounter for Fracture with Routine Healing (S22.040d), and Unspecified Fracture of Fourth Thoracic Vertebra.R1's care plan documents a focus assessment was initiated on 12/24/2025 regarding R1 having an Activity of Daily Living (ADL) deficit with no goals nor interventions documented.On 02/03/2025 at 10:30 AM, V10 Minimal Data Set (MDS)/Care Plan Coordinator stated R1's care plan did not document goals nor interventions for the multiple focus areas withing R1's care plan. V10 stated care plans are considered comprehensive given there are appropriate goals and interventions in place.The facility's Comprehensive care plan policy dated 11/2012 documents: the interdisciplinary team should attempt to schedule an initial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon interview and record review, the facility failed to assess and control a resident's pain for one (R2) of three residents reviewed on a sample list of 17 residents.R2's face sheet dated 1/15/26 documents R2 was admitted to the facility on [DATE] and expired 12/29/25. R2's undated Care Plan documents R2's medical diagnosis to include Unspecified Dementia, Unspecified Severity, with Other Behavioral Disturbance, Unspecified Convulsions, Atrioventricular Block, First Degree, Essential (Primary) Hypertension(I10), Peripheral Vascular Disease, Unspecified, Spinal Stenosis, Lumbosacral Region, Unspecified Osteoarthritis, Unspecified Site, Benign Prostatic Hyperplasia without Lower Urinary Tract Symptoms, Atherosclerotic Heart Disease of Native Coronary Artery without Angina Pectoris, Hyperlipidemia, Unspecified, Restless Legs Syndrome, Polyneuropathy, Unspecified, Unspecified Protein-Calorie Malnutrition, Acidosis, Unspecified, Edema, Unspecified, Gastro-Esophageal Reflux Disease without Esophagitis,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review, the facility failed to protect one resident (R3) of four residents reviewed for physical abuse in a sample list of six residents. R2's Progress Note dated 9/6/25 documents a Psychosocial assessment was reviewed for R2. The assessment completed related to Physical Altercation - Resident to Resident. Behavioral diagnosis include: Unspecified Dementia, Moderate, Without Behavioral Disturbance; Psychotic Disturbance, Mood Disturbance, And Anxiety; Dysphagia, Oral Phase; Alzheimer's Disease With Early Onset, Dementia In Other Diseases Classified Elsewhere, Moderate, With Agitation; Unspecified Fracture Of Left Femur, Subsequent Encounter For Closed Fracture With Routine Healing; Fracture Of Unspecified Part Of Neck Of Left Femur, Subsequent Encounter For Closed Fracture With Routine Healing; Lumbago With Sciatica, Right Side, and Benign Prostatic Hyperplasia With Lower Urinary Tract Symptoms.R2's undated Care Plan documents R2 has aggressive behaviors related to dementia, resistive to care; physical aggression related to dementia; impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 52 citations
  • Potential for harm · Dcited before2025-09-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement and revise a comprehensive care plan to address falls for two (R1, R3) of three residents reviewed for falls in a sample list of four.Findings Include:Fall Policy dated 10/2024 documents the program will include measures which determine the individual needs of each resident by assessing the risk of falls and implementation of appropriate interventions to provide necessary supervision and assistive devices are utilized as necessary. The same policy documents the care plan addresses each fall, Interventions are changed with each fall, as appropriate.1.On 09/19/25, R1's record review of undated care plan documents an admission date of 08/15/25 with diagnosis Fracture of Left Calcaneus, Type 1 Diabetes Mellitus with Other Skin Ulcer, Fracture of Shaft of Right Tibia, Closed Fracture with Nonunion, and Muscle Wasting and Atrophy. The same care plan documents: R1 is at risk for falls related to the fracture to right shoulder Date Initiated:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to initiate resident centered interventions to prevent falls for one resident (R1) of three residents reviewed for falls in a sample list of four residents. This failure resulted in R1 falling from the wheelchair.Findings Include:Fall Policy dated 10/2024 documents that the program will include measures which determine the individual needs of each resident by assessing the risk of falls and implementation of appropriate interventions to provide necessary supervision and assistive devices are utilized as necessary. The same policy documents the Director of Nursing or Designee is responsible for monitoring the Fall Prevention Program, including further staff education programs, purchase of additional equipment, or other appropriate environmental alterations. The same policy also documents Malfunctioning equipment will be immediately reported to maintenance for repair or removed from service. Nursing personnel will be informed of residents who are at risk of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-05 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility repeatedly failed to ensure residents' right to be free from physical abuse of R8 by R9, R5 by R4, R12 by R11, and R13 by R9. R5, R8, R12 and R13, are four of 20 residents reviewed for abuse on the sample list of 25. Findings include:1.) R8's Minimum Data Set (MDS) dated [DATE] documents R8's Brief Interview of Mental Status (BIMS) score of six, out of a possible 15, indicating severe cognitive impairment . R8's same MDS documents R8 has had no delusions or hallucinations, and no behaviors directed towards self or others.R9's MDS dated [DATE] documents the following: R9's BIMS score of three out of a possible 15, indicating severe cognitive impairment. R9's same MDS documents R9 has had no delusions or hallucinations, and no behaviors directed towards self or others.The Facility Reported Incident (FRI) of 7/5/25/2601647 documents: Resident to Resident Physical Assault. The same FRI report documents the following: On 7/5/25 at 8:20 AM, (V4, Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-05 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately encode minimum data sets for antipsychotic medications and falls, and failed to complete the correct minimum data set for a discharged resident. These failures affect two residents (R6 and R1) out of thirteen reviewed for minimum data sets on a sample list of 25.Findings include: 1. R6's Physician Order Sheet dated [DATE] documents R6 has a physician order to receive the antipsychotic medication Quetiapine in a dose of 100 milligrams daily, an order initiated on [DATE], the day of R6's admission to the facility. R6's Medication Administration Record dated for [DATE] documents R6 received this antipsychotic medication as ordered. R6's admission Minimum Data Set, dated [DATE] section N0450 documents R6 did not receive antipsychotic medications since admission to the facility. This section, when coded as affirmative, serves as a prompt for further questions about required dosage reduction attempts On [DATE] at 3:40 PM, V16, Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-05 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed repeatedly to maintain complete and accurate medical records for two of 14 residents (R2 and R14) reviewed for accuracy of medical records on the sample list of 25.Findings include: 1.) R2's Physician Order Sheet dated 9/1/25 documents the following diagnosis and medication order: Ativan (name brand), ( antianxiety- Lorazepam) Oral Tablet 0.5 MG (Milligrams), Give 0.5 mg by mouth (PO) every 8 (eight) hours as needed (prn) for anxiety/agitation related to Anxiety Disorder, Unspecified for 14 months (inaccurate duration, exceeds the 14 day limit for prn anti-anxiety medication). Start date 07/29/25, end date of 9/26/26 (two-thousand twenty-six). R2 ‘s Consent dated 7/29/25, is incomplete, as it does not document the duration of time for Lorazepam 0.5 mg by mouth (PO) every 8 (eight) hours as needed (prn) for anxiety. R2's (Private Company) Psychiatry Note dated 8/22/25 documents the following: Type of Visit: Follow-up Visit :Chief Complaint: Per staff, patient exhibits agitation, aggression, and behavioral changes. The same…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect two residents' (R1, R10) from physical abuse for two of eight residents reviewed for physical abuse in a sample list if 15. Findings Include: Facility Abuse Prevention and Reporting policy effective 09/2024, documents this facility affirms the right of their residents to be free from abuse, neglect, exploitation, misappropriation of property, and deprivation of goods and services. This policy documents abuse as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish to a resident. The same policy documents physical abuse includes hitting, slapping, pinching, kicking, and controlling behavior through corporal punishment. The policy documents as part of the resident's life history on the admission assessment, comprehensive care plan, and MDS assessments, staff will identify residents with increased vulnerability for abuse, neglect, exploitation, mistreatment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to protect the resident's right to be free from physical abuse by a staff member for one (R1) of three residents reviewed for physical abuse from a total sample list of nine residents. Findings include: The facility Abuse Prevention and Reporting-Illinois Policy dated 5/2025 documents the facility affirms the right of our residents to be free from abuse. The purpose of this policy is to assure that the facility is doing all that is within its control to prevent abuse by staff and mistreatment of residents. This will be done by identifying occurrences and patterns of potential mistreatment, immediately protecting residents involved in identified reports of possible abuse and implementing systems to promptly and aggressively investigate all reports and allegations of abuse and making the necessary changes to prevent future occurrences and filing accurate and timely investigative reports. Physical abuse is defined in this policy as the infliction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to report an allegation of abuse to the State Agency in a timely manner for one (R1) of three residents reviewed for abuse from a total sample list of nine residents reviewed. Findings include: The facility Abuse Prevention and Reporting-Illinois Policy dated 5/2025 documents the facility affirms the right of our residents to be free from abuse. The purpose of this policy is to assure that the facility is doing all that is within its control to prevent abuse by staff and mistreatment of residents. This will be done by identifying occurrences and patterns of potential mistreatment, immediately protecting residents involved in identified reports of possible abuse and implementing systems to promptly and aggressively investigate all reports and allegations of abuse and making the necessary changes to prevent future occurrences and filing accurate and timely investigative reports. Physical abuse is defined in this policy as the infliction of injury on a resident that occurs other than by accidental means including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide the necessary linen supplies for 97(R2, R3, R8-R103) of 103 residents reviewed for linen supplies from a total sample list of 103 residents reviewed. Findings include: The facility provided grievance dated 3/3/25 documents that resident council complained that whites have been taking too long to come back from the laundry. The response was documented that the delay was due to the elevator not functioning. The facility provided grievance dated 5/5/25 documents that resident council continued to complain that there were no wash cloths or towels for morning care. On 5/19/25 at 2:30PM the west linen room did not contain any washcloths or towels. On 5/19/25 at 2:35PM, the laundry room contained one dryer that appeared to have towels drying in it. V9 CNA (Certified Nurses Assistant) confirmed that no other washcloths or towels could be located in the laundry room. On 5/19/25 at 2:45PM the east linen room contained 6 towels and no washcloths or bed pads. On 5/19/25 at 2:20PM, V12 (CNA) stated that there are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse by another resident for one of three residents (R1) reviewed for abuse in the sample of three. Findings Include: The Facility Abuse Prevention and Reporting policy effective 09/2024, documents this facility affirms the right of their residents to be free from abuse, neglect, exploitation, misappropriation of property, and deprivation of goods and services. This policy documents abuse as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish to a resident. The same policy documents physical abuse includes hitting, slapping, pinching, kicking, and controlling behavior through corporal punishment. The policy documents as part of the resident's life history on the admission assessment, comprehensive care plan, and MDS assessments, staff will identify residents with increased vulnerability for abuse, neglect,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-21 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to employ the services of a qualified director of food and nutrition services. This failure has the potential to affect all 105 residents residing in the facility. Findings Include: On 02/18/25 at 08:35 am V7, Dietary Manager (DM) was actively supervising dietary staff during breakfast meal service. V7 stated he has worked at the facility, as the dietary manager, since November 2024. V7 DM stated he has not taken the required classes to qualify as the dietary manager. On 2/19/25 at 2:45 pm V14, Regional Dietary Manager confirmed V7 DM has not had the training to qualify as the dietary manager. The facility's Centers for Medicare and Medicaid Services Long Term Care Facility Application for Medicare and Medicaid dated 2/18/25 documents 105 residents reside in the facility.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent the potential for cross-contamination and food-borne illness, by failing to maintain clean food contact areas, free of grease-like substances, rust, dangling strands of accumulated dust-like substance, loose caulking and chipped paint. These failures have the potential to affect all 105 residents residing in the facility. Findings Include: On 2/19/25 at 12:30 pm during the follow- up kitchen tour with V7, Dietary Manager (DM)there was an approximate eight-foot long metal shelf, above the three well sink. The metal shelf above the three well sink had copious amounts of rust and brown and black grease-like debris adhering to the underside surface. Directly below the underside, soiled metal shelf are approximately twenty hanging brackets. There are presumably clean kitchen serving utensils, spoons, tongs, whisk, all hanging in groups from each of these bracket. The three-well sink has loose chipped caulking dangling into the wash and sanitization wells of the sink. There are two electrical outlet boxes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-21 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain comfortable room temperatures for seven of seven residents (R37, R48, R55, R71, R80, R104, R105) reviewed for comfortable homelike environment on the sample list of 36. Findings Include: Resident Council Meeting Minutes dated 12/2/24 document resident complaints concerning it being too cold in the building. Resident Council Meeting Minutes dated 1/6/25 document resident complaints concerning resident rooms were really cold. Resident Council Meeting Minutes dated 2/3/25 document requests for plastic to be put on windows due to cold temperatures. On 2/18/25 at 11:00 AM the 100 Hallway was much colder than the common areas or other main hallways and dining rooms. On 2/18/25 at 10:35 AM the 101-115 Hallway registered a temperature of 66.2 degrees Fahrenheit (F). On 2/18/25 at 10:37 AM the temperature outside of room [ROOM NUMBER] registered at 65.7 degrees F. 1. R37's Minimum Data Set, dated [DATE] documents R37 is cognitively intact.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-21 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, inteview, and record review the facility failed to implement side rails only after completing a side rail assessment and obtaining informed consent for three of three residents (R10, R79, R88) reviewed for side rails on the sample list of 36. Findings Include: The facility's Side Rail/Bed Rail policy dated October 2024 documents the purpose of the policy is to ensure the appropriate, safe and correct installation, use, and maintenance of bed rails. The facility shall ensure that prior to the installation of bed rails, the facility has attempted to use alternatives. After alternatives to bed rails have been attempted and determined that these alternatives do not meet the resident's needs, the facility shall assess the resident for the risks of entrapment and possible benefits of bed rails. After alternatives have been attempted and prior to installation, the facility shall obtain informed consent from the resident or if applicable, the resident representative for the use of bed rails. 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review the facility failed to properly secure R96's indwelling catheter tubing to R96's wheelchair. R96 is one of two residents reviewed for urinary catheters on the sample list of 36. Findings Include: On 2/18/25 at 12:15 PM, R96 indwelling catheter tubing was dragging on the floor underneath R96 high back wheelchair. On 2/19/25 at 10:32 AM, R96 indwelling catheter tubing was dragging on the floor underneath R96 high back wheelchair. On 02/19/25 at 10:38 AM, V25 (Certified Nursing Aide) confirmed R96's indwelling catheter tubing was hanging underneath R96's highback wheelchair and stated that it should not be dragging on the floor. The facility Catheter Care Policy dated 10/2024 documents the following: to establish guidelines to reduce the risk of or prevent infections in residents with an indwelling catheter. Urinary drainage bags and tubing shall be positioned to prevent either from touching the floor directly.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to administer intravenous medications as ordered by the physician. This failure affects two residents (R1, R2) out of three reviewed for intravenous medication administration on a sample of six. Findings include: Medication Administration Policy dated Effective 10/2024 states under section II. ADMINISTRATION OF MEDICATIONS: Medications must be administered in accordance with a physician's order, e.g., the right resident, right medication, right dosage, right route, and right time. R1's medical record documents on 11/7/2024, R1 was admitted to the facility with a diagnosis of ACUTE OSTEOMYELITIS, LEFT ANKLE AND FOOT requiring the treatment of intravenous antibiotics. R1's medical record documents on 11/7/24 at 4:39 PM R1 received the following admission order for: Vancomycin HCl Intravenous Solution (Vancomycin HCl); Use 2250 mg intravenously every 24 hours for osteomyelitis until 11/27/2024 administered daily at 1:00 PM. November 2024 medication administration record (MAR) documents on 11/25/24 at 7:11 PM that V10 nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-27 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to care plan and develop/implement behavior tracking and interventions to address and prevent behaviors of inappropriate touching/sexual abuse for R1. R1 and R2 are two of seven residents reviewed for abuse in the sample list of seven. Findings include: The facility's Final Abuse Investigation Report dated 6/21/24 documents the following: On 6/18/24 at approximately 10:00 AM V3 Licensed Practical Nurse (LPN) witnessed R1 and R2 sitting beside each other in the [NAME] living area. V3 witnessed R1's hand on R2's chest, V3 immediately separated R1 and R2, and R1 was taken to R1's room. R1 and R2 were interviewed and had no recollection of the incident. R1 was placed on one to one supervision and (Psychiatry Company) was consulted. R1's ongoing Diagnoses List includes Dementia with behavioral disturbance, restlessness, agitation, and Pseudobulbar Affect (inappropriate/involuntary laughter or crying). R1's Minimum Data Set (MDS) dated [DATE] documents a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents were free from sexual abuse for two of five residents (R1, R2) reviewed for abuse on the sample list of five. Findings Include: On 4/29/24 at 8:25 am, V3 (R1's family) stated R2 was roaming the halls and entered R1's room, placed R2's hand on R1's chest and R1's hand on R2's groin, without saying anything. V3 stated R1 started screaming no, no. get out and R2 left the room. V3 explained that R1 was so horrified, R1 didn't say anything about it to anyone until the next day, then R1 reported it to V4 Medical Director. V4 reported it to the facility and at that time, they got the police involved. R1 didn't want to press charges or anything, R1 just wants to forget that it happened. R2's ongoing Diagnosis Listing documents R2 has Metabolic Encephalopathy, Parkinson's, Dementia, and Cognitive Communication Deficit. R1's Progress Notes dated 2/7/24 by V2 DON (Director of Nursing) documents V4 Medical Director came to V2 and reported that while seeing R1, R1 reported that R1 saw a resident (R2) that R1 went to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent cross contamination of a wound, turn and reposition every two hours, document the receipt of wound treatments, and measure and assess wounds upon identification of the wound for three of three residents (R1, R9, and R10) reviewed for pressure ulcers on the sample list of ten. Findings include: The facility Pressure Injury and Skin Condition Assessment Policy dated January 2018 documents a wound assessment will be initiated and documented in the resident's chart when a pressure and/or other ulcers are identified by a licensed nurse. A Wound Assessment for each identified open area will be completed and will include: site location, size, stage of pressure ulcer, odor, drainage, description, and date/initials of the individual performing the assessment. The Physician ordered treatments shall be initialed by the staff on the electronic Treatment Administration Record after each administration. The facility's Pressure Ulcer Prevention…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-25 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain comfortable temperatures in a dining room and resident bedroom. These failures affected six residents (R39, R74, R76, R88, R91, R26) of six reviewed for comfortable temperatures on the sample list of 48. 1. On 1/21/24 at 9:30AM, R39's room had a space heater in use. The space heater was sitting on the counter, oscillating and blowing toward R39. On 1/21/24 at 9:00AM, V5, R39's Family Member stated that R39's room was cold and he visits daily. On 1/21/24 at 9:31AM, V19, R39's Family Member stated that they brought in a space heater for R39 approximately a week ago because her room was so cold. On 1/24/24 at 2:00PM, V1 Administrator said that the temperatures in R39's room on both 1/10/2024 and 1/16/2024 were below the acceptable range of 71 to 81 degrees Fahrenheit. The facility provided a temperature log dated 1/10/24 which documents R39's room was at 7:00AM 64.7 degrees Fahrenheit, 8:00AM 64.7 degrees Fahrenheit, 9:00AM 64.9 degrees Fahrenheit, 10:00AM 64.9 degrees Fahrenheit, 11:00AM 65.2 degrees…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-25 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide showers and personal cares for residents dependent on staff for hygiene for eight (R13, R29, R30, R42, R46, R47, R68 and R207) of eight residents reviewed for hygiene on the sample list of 48 residents. Findings include: 1. R29's undated diagnosis sheet documents the following diagnoses: Open Reduction Internal Fixation of Right Femur, Left Bundle Branch Block, Vascular Dementia, Epilepsy, Dysphagia, Mild Intellectual Disability, Abnormality of Gait and Lack of Coordination. R29's Clinical Review dated 1/7/24 documents that R29 requires moderate assistance with personal hygiene. R29's Care Plan dated 12/11/23 documents that R29 requires assistance with personal hygiene. On 1/23/24 at 12:00PM, R29 was sitting at the lunch table and a patch of white hair was observed on R29's chin. R29 then stated, I want them to shave my hair. R68's undated diagnosis sheet documents the following diagnoses: Cerebrovascular Incident, Dysphagia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete R93's comprehensive assessment. This failure affects one (R93) of three residents reviewed for accuracy of assessments on the sample list of 48. Findings include: R93's Minimum Data Set, dated [DATE], documents R93 received nutrition via a feeding tube. R93's Physician Orders documents R93 enteral feeds ended in July 2023. On 1/24/24 at 11:05am, V2 Director of Nursing confirmed R93 has not received nutrition via a feeding tube since July 2023.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to initiate a resident Care Plan for Oral Care for one resident for (R42) of 28 residents reviewed for Care Plans in a sample list of 48. Findings Include: R42's Functional Abilities and Goals admission assessment dated [DATE] documents Oral Hygiene Not Assessed. R42's Minimum Data Set (MDS) dated [DATE] documents R42 is moderately cognitively impaired and requires supervision to assist of one staff to complete ADLs (Activities of Daily Living). On 1/21/24 at 11:00AM R42 was seated in a wheelchair in R42's room. R42 had several front teeth missing and the remaining teeth were visibly crusted with debris. R42 stated I forget to brush my teeth sometimes, but I can eat ok. R42's Care Plan reviewed date 12/18/23 does not include a Care Plan addressing R42's missing teeth or his need for oral care. The facility provided a policy dated 1/2024 for Care Plan Meetings. However, this policy fails to address how the facility ensures individual resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to remain free of a fire hazard for one (R39) of 28 residents reviewed for fire hazards from a total sample list of 48 residents. Findings include: The facility policy, K781, dated 7/1/2023 documents that portable space heaters and like devices are prohibited. R39's Minimum Data Set, dated [DATE] documents R39 as cognitively intact. On 1/21/24 at 9:30AM, R39's room had a space heater in use. The space heater was sitting on the counter, oscillating and blowing toward R39. On 1/21/24 at 9:31 AM V19, R39's Family Member stated it has been in (R39's) room for approximately a week. On 1/21/24 at 10:55AM, V2 Director of Nursing stated, The family brought the space heater into the facility. I told the husband they couldn't have it because it was a fire hazard. 1/21/24 11:00AM, V15 Certified Nursing Assistant stated, It (heater) has been in (R39's) room for about a week and a half. On 1/21/24 at 11:05AM, V1 Administrator said that space heaters are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain urinary catheter tubing and collection bag off the floor for one of two residents (R256) reviewed for urinary catheters on the sample list of 48. Findings include: On 1/21/24 at 12:27pm, R256 was seated in a wheelchair at a dining room table eating lunch. R256's urinary catheter tubing and collection bag were resting on the floor underneath R256's wheelchair. On 1/21/24 at 12:32pm, V3 Infection Preventionist stated R256's urinary catheter tubing and collection bag were absolutely an infection control issue resting on the floor. The facility Urinary Catheter Care Policy dated 3/2024 documents the following: to establish guidelines to reduce the risk of or prevent infections in residents with an indwelling catheter. Urinary drainage bags and tubing shall be positioned to prevent either from touching the floor.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review the facility failed to provide humidification as ordered for oxygen administration for one (R60) of one residents reviewed for oxygenation from a total sample list of 48 residents. Findings include: The facility provided Oxygen and Respiratory Equipment-Changing/Cleaning Policy, dated 8/2023, documents that oxygen humidifiers should be changed weekly or as needed and will be dated when in use. R60's physician orders dated 8/2/2023 document oxygen to be administered at 2.5 liters per nasal cannula with humidification. On 1/21/24 at 9:45AM, R60's oxygen was running at 2.5 liters per nasal cannula and the attached humidification bottle was empty, dated 1/14/24. On 1/21/24 at 12:30PM, R60's oxygen was running at 2.5 liters per nasal cannula and the attached humidification bottle remained empty, dated 1/14/24. On 1/21/24 at 12:31PM, R60 said that she had been asking for a new bottle of water for her oxygen for two days, And I still don't have one.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to notify the physician of a resident not receiving a physician ordered IV (Intravenous) antibiotic medication for one of three residents (R1) reviewed for notification of changes in the sample of three. Findings include: The facility's Medication Errors and Adverse Drug Reaction policy dated 08/2023 documents, All medication, treatment, and drug reactions must be reported promptly. Notify the attending physician or medical director if the attending physician is not available. R1's Active Order Summary Report documents the following orders: Nafcillin Sodium Intravenous Solution Reconstituted (Nafcillin Sodium) use 12 grams intravenously in the evening related to Extradural and Subdural Abscess. 12 grams in 0.9 % (percent) NaCL (Sodium Chloride) 880 ml (milliliters) to be run over 24 hours. Flush each lumen of PICC (Peripherally Inserted Central Catheter) line with five ml of normal saline before and after infusion at bedtime. Order date: 10-20-23. R1's Progress Notes dated 10-27-23, 10-29-23, and 11-1-23 document R1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-11 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide sufficient and competent staff (Registered Nurse/RN) to infuse a physician ordered IV (Intravenous) antibiotic 24/7 (24 hours a day/seven days a week) and to ensure a resident's PICC (Peripherally Inserted Central Catheter) infusion line and IV (Intravenous) pump remained patent (open and not blocked) for one of three residents (R1) reviewed for adequate staffing in the sample of three. Findings include: The facility's Facility Assessment Tool dated 08/2022 through 10/2023 documents, Purpose: The purpose of this assessment is to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Use this assessment to make decisions about your direct care staff needs, as well as your capabilities to provide services to the residents in your facility. The facility assessment must address or include the staff competencies that are necessary to provide the level and types of care needed for the resident population. Nursing Services-The facility must have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-11 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to infuse a physician ordered IV (Intravenous) antibiotic 24/7 (24 hours a day/seven days a week) for one of three residents (R1) reviewed for medication errors in the sample of three. Findings include: R1's Active Order Summary Report documents the following orders: Nafcillin Sodium Intravenous Solution Reconstituted (Nafcillin Sodium) use 12 grams intravenously in the evening related to Extradural and Subdural Abscess. 12 grams in 0.9 % (percent) NaCL (Sodium Chloride) 880 ml (milliliters) to be run over 24 hours. Flush each lumen of PICC (Peripherally Inserted Central Catheter) line with five ml of normal saline before and after infusion at bedtime. Order date: 10-20-23. R1's Progress Notes dated 10-27-23, 10-29-23, and 11-1-23 document R1's Nafcillin Sodium Intravenous Solution continuously by PICC line was not infused as ordered and these same notes do not include documentation of physician notification of R1's Nafcillin Sodium not being administered as ordered by the physician. On 11-10-23 at 10:35 AM V4 (Agency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-14 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete ten of 27 dressing changes to a diabetic ulcer as ordered for one (R1) of three residents reviewed for wound care in a sample of three. Findings include: R1's progress notes dated 6-22-23 document an open area to R1's left ankle was found. R1's July physician order sheet documents cleanse left medial ankle, apply silver hydrogel to wound bed, cover with foam, every day shift for wound healing. This order started on 7-7-23. R1's TAR (Treatment Administration Record) for July and August 2023 documents R1 did not receive his wound treatment on 7-12, 7-14, 7-17, 7-19, 7-21, 7-24, 7-26, 7-28, 7-31 and 8-2-23. R1 was sent to the hospital on 8-3-23. On 8-12-23 at 2:15 pm, V2 Director of Nursing, confirmed there was no documentation that this wound treatment was completed. V2 stated V9, agency nurse, was working those days and responsible for R1's wound care and was asked not to come back to facility due to failure to complete his work. On 8-14-26 at 10:50 am, E6 Wound Nurse stated on several occasions when completing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-10 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have sufficient staff to meet the needs for five of six residents (R1, R3, R4, R5 and R6) reviewed for staffing on the sample list of six. Findings Include: On 8/9/23 at 12:45 pm, V3 CNA (Certified Nursing Assistant) was working west wing with two other CNA's. V3 stated, this is typical lately, only having three CNA's when we use to have four on this wing. On 8/9/23 at 12:54 pm, V17 (R3's daughter) stated when R3 was admitted to the facility, R3 was able to walk better than (V17) could but due to not getting any restorative programs anymore, R3 is now in a wheelchair. R3's MDS (Minimum Data Set) dated 9/15/23 documents R3 has severe cognitive impairments, requires limited assistance of two staff for ambulation in R3's room and is in a walking restorative program seven days a week. On 8/9/23 at 1:50 pm, V4 LPN (Licensed Practical Nurse) working east wing stated V4 only has four CNA's today when they should have at least five. V4 stated it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain a clean homelike environment for three of three residents six residents (R3, R5, R6) reviewed for environment on the sample list of six. Findings Include: On 8/9/23 and 8/10/23 from 10:00 am - 2:00 pm, there were two housekeepers in the building working. On 8/9/23 at 12:54 pm, V17 (R3's family) stated housekeeping works hard but there isn't enough of them to keep the place clean. V17 stated R3's floor is sticky with stains. On 8/9/23 at 1:52 pm, V5 Houskeeper stated there are normally two housekeepers on east wing, two on west wing and one on the dementia unit but that V5 was working alone on the wing and has been working alone for over one month. V5 stated V5 is not able to get to every room everyday to clean but tries to at least get to each room to make their beds and pick up the garbage everyday. V5 stated V5 tries her best but it's too much. On 8/9/23 at 2:05 pm, R5 and R6 were sitting in their rooms. Crumbs and wrappers noted on the floor. R5 and R6 both stated housekeeping tries to come in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-10 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement their Abuse Prevention and Reporting Policy by failing to complete a thorough investigation for one of three residents (R1) reviewed for abuse on the sample list of three. Findings Include: The facility's Abuse Prevention and Reporting Policy dated 10/2022 documents an incident or allegation involving abuse, neglect, exploitation, mistreatment or misappropriation of resident property will result in an investigation. Investigation Procedures: the appointed investigator will, at a minimum, attempt to interview the person who reported the incident, anyone likely to have direct knowledge of the incident, the resident, if interviewable. Residents to whom the accused has regularly provided care, and employees with whom the accused has regularly worked, will be interviewed to determine whether any one has witnessed any prior abuse, neglect, exploitation, mistreatment or misappropriation of resident property by the accused individual. On 8/10/23, the facility's Abuse Investigation file for an abuse allegation between R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete a thorough abuse investigation for one of three residents (R1) reviewed for abuse on the sample list of six. Findings Include: R1's undated Preliminary 24-hour Abuse Investigation Report documents on 7/28/23, R1 reported V18 CNA (Certified Nursing Assistant) was rough during cares. Employee immediately suspended. R1's Final Abuse Investigation Report dated 8/4/23 documents interview statements from R1, V9 CNA, V18 CNA, and V22 CNA but no interview statements from other residents, just a general statement of other alert and oriented residents were interviewed and voiced no similar interactions with (V18). The Alleged Abuse Witness Statements that were provided includes witness statements from an additional four staff between 7/31/23 and 8/1/23 but does not include any resident witness statements. On 8/10/23 at 10:18 am, V1 Administrator confirmed V1 was not able to find any resident interviews that were completed during R1 and V18's abuse investigation and there should have been. The facility's Abuse Prevention and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide services to prevent a decrease in Activities of Daily Living for one of three residents (R3) reviewed for restorative programs on the sample list of six. Findings Include: On 8/9/23 at 12:54 pm, V17 (R3's daughter) stated when R3 was admitted to the facility, R3 was able to walk better than (V17) could but due to not getting any restorative programs anymore, R3 is now in a wheelchair. R3's MDS (Minimum Data Set) dated 9/15/23 documents R3 has severe cognitive impairments, requires limited assistance of two staff for ambulation in R3's room and is in a walking restorative program seven days a week. On 8/10/23 at 5:00 am, V12 and V13 CNA's (Certified Nursing Assistant's) provided morning cares on R3 and got R3 up out of bed with a full weight bearing mechanical lift. On 8/10/23 at 8:40 am, V14 Restorative/CNA stated V14 use to be a Restorative CNA but now just works the floor as a CNA due to the facility cutting the restorative staff, approximately two weeks ago. V14 explained the facility expects the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to secure an indwelling catheter per plan of care and failed to keep the indwelling urinary drainage bag off of the floor for three of three residents (R1, R3 and R4) reviewed for catheters on the sample list of six. Findings Include: 1.) On 8/9/23 at 12:54 pm, V17 (R3's family) stated R3 has pulled R3's catheter out three times in the last two months due to it not being secured and the facility not keeping pants on R3. R3's August 2023 Physician Order Sheet documents an order to change the indwelling catheters securement device weekly. R3's Care Plan dated 6/2/23 documents R3 has an indwelling urinary catheter due to obstruction and hematuria with an intervention to ensure catheter tubing is secured with a securement device. On 8/10/23 at 5:00 am, V12 and V13 CNA's (Certified Nursing Assistants) were providing morning cares to R3. R3 was lying in bed with pajama pants on. As soon as V12 and V13 pulled R3's pants down, R3 reached down and started to grab at R3's indwelling catheter. R3 did not have a catheter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to protect the resident's right to be free from physical abuse by another resident. This failure affects two of six residents (R1, R2) reviewed for abuse in the sample list of six. Findings include: R1's Nurse's Note dated 7/13/2023 at 7:38 PM documents, Staff reported an allegation of resident to resident physical altercation. The facility's Final Abuse Investigation Report dated 7/20/23 documents on 7/13/23 that: R1 and R2 have diagnoses of Dementia. V3 witnessed R1 hitting R2 with a reacher/grabber. R2 was lying in R1's bed. R2 sustained a skin tear to the left hand. On 8/2/23 at 11:52 AM, V3 CNA stated on 7/13/23 at 7:30 PM, R2 was laying in R1's bed and R1 was hitting R2 with a grabber. V3 stated R1 was telling R2 to get out of her bed. V3 stated R2 sustained a skin tear to the left hand. On 8/2/23 at 1:30 PM, V1 Administrator stated he investigated the incident involving R1 and R2. V1 stated the investigation did conclude that R1 was hitting R2 with a reacher/grabber due to R2 being in R1's bed.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-12-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure cooking surfaces and dish storage areas were clean and free of cross contamination prior to continued use. This failure had the potential to affect all 121 residents residing in the facility all or most of whom consume food prepared in the facility kitchen. Findings include: On 12/12/22 at 9:05 AM, accumulated black and brown food residue was covering the doors to the oven. The base of the oven was covered with crumbs and food residue. Cooked rice and a large dried area of liquid was on top of the cook top griddle. V5 Dietary Manager stated the rice was from last night's supper. The stove's backsplash had accumulated dried food spattering stuck to it. The plate warmer which was full of plate warmers ready for use and had a thick covering of crumbs and dust. V5 stated stove and plate warmers are used for every meal. V5 confirmed the oven, stove, and plate warmer was dirty and stated those areas needed cleaned. The facility's census and condition report dated 12/12/22 signed by V4 Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-12-15 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to hold QAPI (Quality Assurance and Performance Improvement) meetings at least quarterly. This failure has the potential to affect all 121 residents residing at the facility. Findings Include: The facility's Quality Assurance Sign-In Sheets document the facility held a meeting on 5/22/22 to cover the QAPI meeting requirement for January, February, and March of 2022, and a meeting 7/20/22 to cover the QAPI meeting requirement for April, May, and June of 2022. There is no documentation to support a meeting was held to cover the QAPI meeting requirement for July, August, and September of 2022. On 12/14/22 at 11:00AM V1, Administrator stated We were not able to have a QAPI meeting for the months of July, August, and September of 2022. We are working on scheduling one with our Medical Director of October, November, and December 2022. It is the policy of this facility to hold QAPI meeting at a minimum of quarterly. The facility's census and condition report dated 12/12/22 signed by V4 Minimum Data Set Specialist documents there are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-12-15 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop comprehensive care plans for four of 24 residents (R56, R58, R174, R117) reviewed for care plans in the sample list of 46. Findings include: The facility's Resident Care Policy and Procedure; Resident Assessment and Care Planning policy with a revised date of November/2017 documents, Each Resident's Care Planning needs will be met as presented in 483.21, Comprehensive Person Centered care planning of the State Operations Manual, Appendix PP. 4. The facility shall develop a comprehensive care plan for each resident that includes measurable objectives and timetables to meet a resident's medical, nursing, and mental and psychosocial needs, as well as preferences for care an goals. This comprehensive care plan is person centered, and may be the continuation of the baseline care plan established within 48 hours of admission. 5. The facility must evaluate and modify, if necessary, the efficacy and appropriateness of each resident's care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-12-15 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to complete initial assessments prior to the start of psychotropic medications and quarterly, failed to justify PRN (as needed) psychotropics, failed to identify/track targeted behaviors, failed to document specific diagnosed conditions for psychotropic medications for six residents (R100, R95, R117, R21, R38, R329) of six residents reviewed for Psychotropic medication in a sample list of 46. Findings include: The facility's policy Psychotropic Medication revised 11/2817 states (psychotropic) medications are to be given to treat a specific condition/medical symptom that is diagnosed and documented in the clinical record. Specific condition/medical symptoms are not enough to justify pharmacological use. An evaluation must be done to determine other possible physical, medical, behavioral, psychosocial needs.This policy also states Classifications of medication including: Antianxiety, Hypnotic, antidepressant medication. Initial PRN (as needed)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-12-15 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to administer medications according to Physician's Orders for three of seven residents (R60, R79, R80) reviewed for medication administration on the sample list of 46 residents. The facility had five errors out of 25 opportunities for a medication error rate of 20%. Findings Include: The facility Medication Administration Policy dated 1/11/10 documents medications will accurately be administered following physician orders. Crush only medications that can be crushed or physician has given orders to crush. 1.) On 12/14/22 at 8:23 AM, V21 LPN (Licensed Practical Nurse) prepared R79's morning medications that included Metoprolol {Beta Blocker} ER (extended release) 50 mg (milligrams) tablet and Potassium 20 meq (milliequivalents) tablet. R79's Metoprolol had a warning on the medication card documenting take with meal or right after. R79's Potassium medication card contained a warning to take with food. After R79's medications were prepared, V21 entered R79's room and R79 was still lying in bed. V21 administered all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-12-15 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to request a medication refill for one of one resident (R56) reviewed for significant medication errors. R56 did not receive 4 of 4 scheduled once weekly doses of diabetes medication as ordered by the physician. Findings include: The facility's Medication Administration policy dated 1/11/10 documents, 17. Missed doses of medication may occur at points in time related to lack of availability by suppliers, drug recalls, etc. In such cases, the facility will notify the contracted back up pharmacy or resident family (in cases where the family is the provider of these medications, such as is common with some insurance and VA {Veterans Administration} medications) for provision to the facility. R56's Order Summary dated 12/14/22 documents diagnoses including Central Dislocation of Left Hip, Subsequent Encounter, Muscle Weakness, Difficulty in Walking and Diabetes Mellitus. This Order Summary documents an order for Trulicity Solution Pen-Injector…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that the call light response cord was within reach for three of 24 residents (R58, R44, R43) reviewed for accommodation of needs in the sample list of 46. Findings include: The facility's Call Light policy dated 8/1/05 documents, Objective: 1. To respond to resident's requests and needs. Policy: 1. It is the policy of this facility to maintain the highest quality of care for its residents. 7. Make certain call light is within resident's reach before leaving the room. 1.) R58's Order Summary dated 12/14/22 documents diagnoses including Bilateral Primary Osteoarthritis of Knee, Vascular Dementia, Mild, Postlaminectomy Syndrome, Muscle Weakness, Difficulty in Walking and Other Lack of Coordination. R58's Minimum Data Set (MDS) dated [DATE] documents recent spinal surgery and triggered falls to be carried over to the Care Plan. R58's Care Plan dated 11/18/22 documents to assist with ambulation and transfers. On 12/12/22 at 11:07 R58…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-15 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent misappropriation of one hundred and thirty three dollars for one (R49) of three residents reviewed for abuse on the sample list of 46. Findings include: R49's Quarterly Minimum Data Set assessment dated [DATE] documents that R49 is cognitively intact. On 12/14/22 at 9:03 AM, R49 stated my wallet was in my drawer and I had $133 dollars in my wallet. R49 pointed across the room and stated it was in the drawer over there. R49 picked up his wallet and opened it and there was no money in the wallet. R49 stated I had not spent my money on anything. I was needing some clothes and when I went and got it out of the drawer and opened my wallet my money was gone. I did not keep my money anywhere but in my wallet and I know for sure I didn't spend it. On 12/14/22 at 9:45 AM, V1 Administrator stated R49 reported that he had $133.00 that went missing. V1 stated R49 told him that he had his money in his wallet and when he looked for it and it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct care plan meetings with resident's and/or resident representative's for two of 46 residents (R44, R100) reviewed for care plans on the sample list of 46. Findings Include: 1.) R44's ongoing census report documents R44 was admitted to the facility on [DATE]. R44's MDS (Minimum Data Set) dated 11/24/22 documents R44 is alert and oriented. On 12/12/22 at 1:11 PM, R44 stated I don't know what you are talking about when asked if R44 was invited to the care plan meetings, and participated in them. At this time, V35 (R44's family) who was in the room with R44 stated V35 gets a letter about the care plan meetings, which were held over the telephone but that R44 was not a part of it. V35 stated she didn't realize R44 could be involved with the care plan meetings. On 12/13/22 at 12:21 PM, V12 Unit Coordinator stated the previous MDS Coordinators were suppose to send the care plan invites to residents and families but since they are no longer employed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to prevent cross contamination of a pressure ulcer for one of five residents (R43) reviewed for pressure ulcers on the sample list of 46. Findings Include: R43's December Physician Orders document orders for the following pressure ulcer treatments: Right upper lateral ankle wound - cleanse with Normal Saline or Wound Cleanser, apply a mixture of Gentamicin ointment and Santyl {Chemical Debrider} to wound, then cover with thick absorbent gauze pad and secure with gauze wrap daily. Right lateral calf wound - Cleanse with Normal Saline or Wound Cleanser, apply a mixture of Santyl and Gentamicin ointment, cover with calcium alginate and a thick absorbent gauze pad and secure with gauze wrap daily and as needed. R43's Right lateral calf wound Culture dated 10/11/22 documents R43's wound has MRSA (Methicillin-Resistant Staphylococcus Aureus). R43's Wound Physician Notes dated 10/13/22 documents an unstageable (due to necrosis) pressure wound to the right upper calf measuring 6 cm (centimeters) by 4 cm x 0.3 cm, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure that a knee immobilizer was in place as ordered for one of one resident (R56) reviewed for positioning devices in the sample list of 46. Findings include: R56's Order Summary dated 12/14/22 documents diagnoses including Central Dislocation of Left Hip, Subsequent Encounter, Muscle Weakness, Difficulty in Walking and Diabetes Mellitus. This Order Summary documents an order dated 11/4/22 that it is ok to remove knee immobilizer for bathing and dressing. R56's Therapy Discharge Communication dated 11/9/22 documents to apply splint to left lower extremity, on at all times except during cares and brace on over pants. On 12/12/22 at 10:53 AM, R56 was not in R56's room but R56's knee immobilizer was on R56's bed, not on R56. On 12/12/22 at 1:30 PM, R56 was in the common area in R56's wheelchair. R56's knee immobilizer was still on R56's bed, not on R56's left leg. On 12/13/22 at 10:02 AM, R56's knee immobilizer was on R56's bed, not on R56. On 12/13/22 at 3:06 PM V31, Registered Nurse stated R56's knee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to keep the indwelling urinary catheter collection bag and tubing off of the floor, failed to ensure the indwelling urinary catheter tubing was secure, and failed to prevent backflow of urine for two of two residents (R174, R27) reviewed for catheters in the sample list of 46. Findings include: The facility's Catheter Protocol dated 2/1/10 documents, 6. Catheter bags and tubing shall be maintained at a level below the bladder to prevent backflow of urine into the bladder. 7. The collection bag for catheters shall be emptied at least every shift. Care shall be taken to avoid contact of the drainage tube with anything that could contaminate it. 1.) R174's Order Summary Report dated 12/14/22 documents diagnoses including Other Obstructive and Reflux Uropathy, Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms and Vascular Dementia. This Order Summary documents an order for an Indwelling Urinary Catheter size 16 French/10cc (cubic centimeters) balloon, change every 30 days. On 12/12/22 at 10:59 AM, R174…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-15 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on conservation, interviews, and record reviews the facility failed to employ sufficient kitchen staff to ensure the facility could clean the flat ware within enough time to serve meals without the use of plastic utensils for staff convenience. This failure impacts R327, one of 46 residents on the sample list. Findings include: R327's Care Plan initiated 12/5/22 documents the following diagnoses: Parkinson's Disease, Type II Diabetes, and Muscle Weakness. This Care Plan documents (R327) is at risk for nutritional problems related to diagnoses: Failure to Thrive, Parkinson's Disease, Hypertension, Lymphoid, Diabetes Mellitus, and other complicities. On 12/12/22 at 12:00 PM R 327 was seated in his recliner. R327's family member was visiting. R327's lunch tray was delivered to the room. R327 picked up a container of rice pudding and a spoon. R327 had apparent fine tremors to his hands as he scooped the pudding with difficulty to his mouth. R327's family member cut the pork loin on R327's plate. R327's family stated I try to be here at all of his meals, but Saturday evening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-15 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to state in the arbitration agreement that the agreement can be rescinded within 30 days of signing it and that it is not required to sign an agreement for binding arbitration as a condition of admission to, or to continue to receive care at, the facility. They also failed to explain the arbitration agreement in a manner that the resident and their representative understands. This failure affects R15 and R60, two of 46 residents on the sample list. Findings include: The facility's Contract between resident and select facility has no documentation in the arbitration agreement that the agreement can be rescinded within 30 days of signing it, nor that it is not required to sign an agreement for binding arbitration as a condition of admission to, or to continue to receive care at, the facility. R60's admission Contract dated 9/23/22 between R60 and the facility documents V28 (R60's family) signed the admission Contract and initialed the mediation/arbitration section of the binding arbitration. On 12/14/22 at 12:11 PM, V28 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-15 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer/administer Influenza vaccines for two residents (R17,R38) of five residents reviewed for immunization in a sample list of 46 residents. Findings Include: 1.) R17's Immunization consent signed by R17 on 9/26/22 documents I have been educated on the risks and benefits of receiving the influenza (flu) vaccine and I do want to be vaccinated annually. R17's immunization flow sheet documents R17 has not received the flu shot. R17's Minimum Data Set (MDS) dated [DATE] documents R17 is cognitively intact. On 12/12/22 at 10:00AM R17 stated I signed my consent for a flu shot, but I haven't got one yet. 2.) R38's Immunization consent signed by R38 on 11/7/22 documents I have been educated on the risks and benefits of receiving the influenza vaccine and I do want to be vaccinated annually. R38's immunization flow sheet documents R38 has not received the flu shot. On 12/14/22 at 10:00AM V7, Infection Preventionist stated Both (R17, R38) have consented for flu…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$62,192 in federal fines across 2 penalties. 2 Medicare payment denials on record.

  • $51,701 — penalty dated 2025-02-21
  • $10,491 — penalty dated 2023-11-11
  • Medicare payment denial — starting 2025-06-14 for 12 days
  • Medicare payment denial — starting 2025-03-21 for 10 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ARCADIA CARE — 25 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.3-0.3 vs chain
Health inspection 2 of 51.7+0.3 vs chain
Staffing 1 of 51.3-0.3 vs chain
Quality measures 2 of 53.1-1.1 vs chain
The other 24 homes this chain runs (chain average 1.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DAVID A BERKOWITZ DELTA TRUSTOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 07/01/2023
JOSHUA HOFFMAN TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 07/01/2023
YOSEF MEYSTEL DELTA TRUSTOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 07/01/2023
GOLDFARB, BRIANIndividualDIRECT OWNERSHIP INTERESTsince 07/01/2023
SEITLER, DOVIDIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
HOUSTON, BRANDONIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
SCHROEDER, KIMIIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 07/01/2023
ARCADIA CARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/03/2025
CHRISTENSEN, KARENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
LAU, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
MCCLURE, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
SPECTOR, JENNIFERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
TUROFSKY, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
WILHELM, NAFTALIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
BERKOWITZ, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/03/2025
MEYSTEL, YOSEFIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/03/2025
509 N ADELAIDE ST, LLCOrganizationADP OF THE SNFsince 04/03/2025
APERION CARE EXEC HOLDINGS LLCOrganizationADP OF THE SNFsince 07/01/2023
CURIS SERVICES LLCOrganizationADP OF THE SNFsince 07/01/2023
DAVID A. BERKOWITZ REVOCABLE TRUSTOrganizationADP OF THE SNFsince 07/01/2023
DECLARATION OF TRUST OF YOSEF MEYSTELOrganizationADP OF THE SNFsince 07/01/2023

CMS files one row per role, so the 35 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.0M
Net patient revenuemost recent cost report
-11.4%
Operating marginrevenue minus expenses
$849K
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 27%Medicare 4%Other / private 70%

This home reported $849K paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$311per resident / day
operating cost
$9,469per month
≈ monthly operating cost
$280per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145732. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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