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Brickyard Healthcare - Willow Springs Care Center

2002 West 86th Street, Indianapolis, IN 46260 · For profit - Corporation · 134 certified beds · (317) 872-8811 Medicare & Medicaid certified

Call the home — (317) 872-8811 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Feb 2024
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Feb 2024
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (71%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2010 W 86th St · (317) 872-6551 · Call to confirm hours
Pharmacy
8414 Naab Rd · (317) 338-7759 · Call to confirm hours
Grocery
2342 W 86th St · (317) 876-8329 · Call to confirm hours
Park
8900 N Ditch Rd · (317) 876-1550 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.4%11.0%15.4%better
Long-stay residents who lose too much weight4.3%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.4%0.9%typical for the state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.9%1.1%2.0%better
Long-stay residents with depressive symptoms61.0%25.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.4%3.9%3.3%better
Long-stay residents whose ability to walk worsened4.8%11.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication25.7%23.5%18.9%worse
Long-stay residents given the seasonal flu vaccine81.5%95.4%95.3%worse
Long-stay residents with pressure ulcers8.3%3.6%4.7%worse
Long-stay residents with worsening bladder/bowel control30.1%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table12.1%13.6%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%1.2%1.4%typical
Short-stay residents given the seasonal flu vaccine28.8%79.0%79.4%worse
Short-stay residents rehospitalized after admission31.7%22.2%22.6%worse
Short-stay residents with an outpatient ER visit12.7%10.8%12.0%typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.8%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
0.42U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.42 therapist hours per resident per day in 2026Q1 — more than 72% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.8%CMS range 28.8–60.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 6.9–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.5%CMS range 3.6–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.101.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.89
RN hours/ resident / day
1.06
LPN hours/ resident / day
1.66
Aide hours/ resident / day
3.60
Total nurse hours/ resident / day
0.72
RN hoursweekends
70.9%
Total nursing turnover
54.5%
RN turnover

How full it usually is: this home is certified for 134 beds and averages 63.0 residents a day — about 47% occupied, or roughly 71 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.89 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.66 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.00 hrs/resident/day on weekends vs 3.85 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.96 to 0.72 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 71% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-05-07)
14
at the previous standard inspection (2024-06-28)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 10 most serious are shown; the remaining 31 are one tap away and print in full.

  • Potential for harm · Dcited before2026-06-05 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to accurately transcribe a physician's order for 1 of 1 resident reviewed for pharmacy services. (Resident H) The deficient practice was corrected on 12/8/25, prior to the start of the survey, and was therefore past noncompliance.Findings include:The clinical record for Resident H was reviewed on 6/1/26 at 11:45 a.m. The diagnoses included, but were not limited to, endocarditis, cellulitis, and infection in the knee.A hospital discharge instruction, dated 10/14/25, indicated to administer ceftriaxone (a third-generation cephalosporin antibiotic) 2 grams (gm) IV (intravenous) push every 24 hours for cellulitis for 14 days.A physician order, with a start date of 10/14/25 and an end date of 10/15/25, indicated to administer ceftazidime (a third-generation cephalosporin antibiotic) 2 gm IV every 24 hours for an infection in the knee.A physician order, with a start date of 10/15/25 and an end date of 10/23/25, indicated to administer ceftazidime 2 gm IV every 24 hours for an infection in the knee for 6 weeks.A physician order,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-07-23 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to allow a resident to return to the facility where the resident had resided for several months without documentation of any needs or behaviors which were not previously present and could not be met by the facility for 1 of 3 residents reviewed for an inappropriate discharge. (Resident B)Findings include: An email from the local hospital, dated 7/10/25, indicated Resident B was sent to the emergency room due to alleged aggression at the facility where he resided. The psychiatric department cleared him while in the emergency room to return to the facility. The facility refused to accept him back. The clinical record for Resident B was reviewed on 7/22/25 at 1:15 p.m. The diagnoses included, but were not limited to, Parkinson's disease, dementia, metabolic encephalopathy, bipolar disorder, and the need for assistance with personal care.Resident B was admitted to the facility, on 3/24/25, from a psychiatric hospital.The nursing progress notes, dated 3/24/25 to 4/24/25, indicated Resident B had behaviors of cussing at the staff,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-23 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident, the resident's representative, and the Office of the State LTC Ombudsman was notified, provided the necessary paperwork, and was involved in the discharge process before a resident was sent to the emergency room and was not permitted to return for 1 of 3 resident reviewed the for discharge process. (Resident B)Findings include:An email from the local hospital, dated 7/10/25, indicated Resident B was sent to the emergency room due to alleged aggression at the facility where he resided. The psychiatric department cleared him while in the emergency room to return to the facility. The facility refused to accept him back. The clinical record for Resident B was reviewed on 7/22/25 at 1:15 p.m. The diagnoses included, but were not limited to, Parkinson's disease, dementia, metabolic encephalopathy, bipolar disorder, and the need for assistance with personal care.Resident B was admitted to the facility, on 3/24/25, from a psychiatric hospital.A social worker progress note, dated 4/23/25 at 4:30 p.m., indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a person-centered, comprehensive care plan was reviewed by the Interdisciplinary team (IDT) and updated to reflect the behavior care needs for 1 of 3 residents reviewed for care plans. (Resident B)Findings include:The clinical record for Resident B was reviewed on 7/22/25 at 1:15 p.m. The diagnoses included, but were not limited to, Parkinson's disease, dementia, metabolic encephalopathy, bipolar disorder, and the need for assistance with personal care.Resident B was admitted to the facility on [DATE].A care plan, dated 3/25/25, indicated Resident B had behavioral symptoms related to bipolar disorder as evidence by racial slurs and derogatory comments directed at staff, verbal and physical aggression towards staff, making contact with others, throwing items, and refusing care at times. The interventions included, but were not limited to, 3/25/25, to administer medications as ordered and monitor/document for side effects and effectiveness, care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the call system was within reach for 1 of 8 residents reviewed for accommodation of needs. Findings include: During an interview, on 4/30/25 at 10:43 a.m., Resident 8 indicated she was left wet and was not changed as often as she needed. During an observation, on 5/5/25 at 2:13 p.m., Resident 8 was sitting in her wheelchair in her room. She was alert and able to voice her needs. Resident 8 indicated she was wet and did not have the call light. The call light was not in view or reach of the resident. The resident indicated she was aware of when she needed to use the restroom. During an observation and interview, on 5/5/25 at 2:15 p.m., CNA 10 found the call light behind the resident and out of reach. CNA 10 indicated the call light was supposed to be left where the resident could reach it. The clinical record for Resident 8 was reviewed on 5/7/25 at 8:46 a.m. The diagnoses included, but were not limited to, hypertension, weakness, and hemiplegia and hemiparesis (weakness and paralysis on the left side)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-07 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the ombudsman was notified after a discharge and there was documentation the bed hold policy was provided to a resident for 3 of 5 residents reviewed for hospitalization. (Resident 19, 173 and 27) Findings include: 1. The clinical record for Resident 19 was reviewed on 5/5/25 at 9:31 a.m. The diagnoses included, but were not limited to, cognitive communication deficit, muscle weakness, and vitamin D deficiency. A nursing progress note, dated 1/14/25, indicate the resident had jerking movements with coffee ground secretions in her mouth. The physician was notified, and the resident was sent to the hospital. There was no documentation the bed hold information was provided to the resident. A transfer form, dated 1/14/25, indicated the resident was transferred to the hospital due to jerking movements and coffee ground emesis. There was no documentation the bed hold information was provided to Resident 19 in the record. 2. The clinical record for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the Minimum Data Set (MDS) assessment was correctly coded for 3 of 3 residents reviewed for resident assessments. (Resident 38, 4 and 222) Findings include: 1. The clinical record for Resident 38 was reviewed on 5/2/25 at 11:45 a.m. The diagnoses included, but were not limited to, hypertension, end stage renal disease, and hyperlipidemia. An MDS assessment, dated 4/16/25, indicated Resident 38 did not receive dialysis. A nursing progress note, dated 5/2/25 at 11:45 a.m., indicated the resident did receive dialysis. During an interview, on 5/2/25 at 11:45 a.m., the MDS Coordinator indicated the resident did receive dialysis and the resident should have been marked as receiving dialysis on the MDS assessment. 2. During an observation and interview, on 4/30/25 at 3:05 p.m., Resident 4 was lying in her bed with bilateral bed rails in the raised position. Resident 4 indicated she used the bed rails to assist with bed mobility and for support when getting out of bed. The clinical record for Resident 4 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-07 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a new pre-admission screening and resident review (PASARR) was completed after the number of approved days expired for 1 of 1 resident reviewed for PASARR. (Resident 35) Findings include: The clinical record for Resident 35 was reviewed on [DATE] at 10:47 a.m. The diagnoses included, but were not limited to, bipolar disorder, post-traumatic stress disorder (PTSD), and autistic disorder. A notice of PASARR level I screen outcome, dated [DATE], indicated the PASARR level I determination was a temporary approval of 60 days. If you or your care provider thinks you need to stay longer than the number of approved days listed on the PASARR level I screen outcome which came with this letter, a nursing facility staff member must submit a new level I screen to Maximus. This must be completed by or before the last approved day. A new level 1 PASARR was not resubmitted after 60 days. During an interview, on [DATE] at 10:14 a.m., the Social Services Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for a resident with a diagnosis of epilepsy who received medications for seizure control for 1 of 2 residents reviewed for comprehensive care plans. (Resident 23) Findings include: The clinical record for Resident 23 was reviewed on 5/2/25 at 10:47 a.m. The diagnoses included, but were not limited to, epilepsy with status epilepticus (seizures which are not well controlled and complicated by prolonged seizure events), aphasia following cerebral infarction (a language disorder following a stroke) and hemiplegia and hemiparesis following cerebral infarction (weakness and paralysis on one side of the body following a stroke). A quarterly Minimum Data Set (MDS) assessment, dated 3/27/25, indicated the resident had a diagnosis of seizure disorder or epilepsy. A physician's order, dated 4/17/25, indicated to give Depakote Sprinkles (a medication for seizures) 125 milligrams (mg) once a day for epilepsy. A physician's order, dated 4/17/25, indicated to give…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete an elopement assessment accurately to ensure hazard risks were evaluated, analyzed, and interventions were implemented for 1 of 4 residents reviewed for accidents hazards. (Resident 35) Findings include: The clinical record for Resident 35 was reviewed on 5/2/25 at 10:47 a.m. The diagnoses included, but were not limited to bipolar disorder, post-traumatic stress disorder (PTSD), and autistic disorder. A hospital discharge report, dated 12/24/24, indicated the resident presented to the hospital with burns on her bottom. The resident's caregiver indicated the resident eloped from home frequently and had been gone for several days. A facility elopement assessment, dated 1/15/25, indicated the resident had no history of elopement or an attempted elopement while at home. A progress note, dated 1/16/25, indicated the resident's caregiver stated the resident eloped from home frequently and had been missing from home for several days. The resident came back home with burns on her bottom. During an interview, on 5/6/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · Dcited before2025-05-07 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staff followed facility policy and procedure for reconciliation of controlled substances for 2 of 6 medication carts reviewed for controlled medications. (South and Southwest) Findings include: 1. During an observation of medication storage, on 5/5/25 at 1:33 p.m., the South medication cart had the following: a. A document, titled CONTROLLED SUBSTANCE SHIFT CHANGE COUNT RECORD, for February 2025, indicated: On 2/1/25, the form was missing the signature for the off-going nurse from 6:30 a.m. to 6:30 p.m. On 2/6/25, the form was missing the signature for the on-coming nurse from 6:30 a.m. to 6:30 p.m., and the off-going nurse from 6:30 a.m. to 6:30 p.m. On 2/9/25, the form was missing the signature for the on-coming nurse from 6:30 p.m. to 6:30 a.m. On 2/10/25, the form was missing the signature for the off-going nurse from 6:30 p.m. to 6:30 a.m., the on-coming nurse from 6:30 a.m. to 6:30 p.m., and the off-going nurse from 6:30 a.m. to 6:30 p.m. On 2/11/25, the form was missing the signature for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-07 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure baseline Abnormal Involuntary Movement Scale (AIMS) assessments were completed for evaluation of adverse reactions related to antipsychotic medication use for 2 of 5 residents reviewed for unnecessary medications. (Resident 4 and 222) Findings include: 1. The clinical record for Resident 4 was reviewed on 5/6/25 at 10:00 a.m. The diagnoses included, but were not limited to, acute and chronic respiratory failure with hypoxia and major depressive disorder. A physician's order, dated 11/14/24, indicated Resident 4 was prescribed Latuda (an antipsychotic medication) 60 milligrams (mg) daily at bedtime. A care plan, dated 11/15/24, indicated Resident 4 used psychotropic medications with an intervention to monitor adverse reactions including, but not limited to, tardive dyskinesia (repetitive involuntary movements). Resident 4's assessments from 11/13/24 to 4/30/25 did not include a baseline AIMS assessment. 2. The clinical record for Resident 222 was reviewed on 5/5/25 at 10:08 a.m. The diagnoses included, but were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-07 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were stored in their original packaging, open dates were placed on medications, and discontinued medications were removed from the cart for 2 of 3 medication carts reviewed for medication storage. (200-unit and 300-unit) Findings include: 1. During an observation, on [DATE] at 1:19 p.m., with RN 8, the 200-unit medication cart had the following: a. one bottle of latanoprost 0.005% eye drops without an open date. b. one bottle of liquid protein 30 ounces opened without a resident's name. c. 19 pills not in a package loose in the drawers. During an interview, on [DATE] at 1:26 p.m., RN 8 indicated the eye drops should have had an opened date, and the liquid protein was for a resident who had discharged . She was supposed to give the liquid protein to the resident at discharge, or it should have been discarded. During an interview, on [DATE] at 1:45 p.m., the Corporate Support Nurse 2 indicated there should not be free…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure enhanced barrier precautions (EBP) signs were posted, Personal Protective Equipment (PPE) was available and worn, and medications were prepared in a sanitary manner for 3 of 3 residents reviewed for infection control. (Resident 47, 6 and 10) Findings include: 1. During an observation, on 5/2/25 at 10:35 a.m., LPN 6 was observed to provide wound care to the pressure wound on the back of Resident 47's left upper thigh. LPN 6 was observed to clean the wound, starting in the center of the wound bed and moving outward. She was observed to move back into the wound bed using the same gauze dressing to finish cleaning the wound. She was not observed to discard the dressing and use a new gauze dressing when she returned to the wound bed to clean it. After cleaning the wound, LPN 6 was observed to use a towel, which was on the bedside table, to pat dry the wound. She completed the wound care and secured a dressing to the area. LPN 6 was not observed to wear a gown at any time during wound care. The clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure residents were dressed in their own clothing instead of hospital gowns and to ensure the residents' clothing were located or replaced for 2 of 3 residents reviewed for resident rights. (Resident 46 and 42) Findings include: 1. During an observation and interview, on 6/25/24 at 10:50 a.m., Resident 46 was sitting up in his bed and was wearing a hospital gown. He indicated the only clothing he had now was the hospital gowns. He did not put his name on his clothes, and they were missing from laundry. During an interview, on 6/25/24 at 4:07 p.m., the Social Services Designee (SSD) indicated she was not aware the resident was wearing hospital gowns. The clinical record for Resident 46 was reviewed on 6/26/24 at 1:28 a.m. The diagnoses included, but were not limited to, cerebral infarction due to occlusion or stenosis of small arteries, generalized muscle weakness, generalized anxiety disorder, and major depressive disorder. A personal inventory list for Resident 46, dated 5/20/24, indicated the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's code status was reviewed and updated after returning from an inpatient hospitalization for 1 of 4 residents reviewed for advanced directives. (Resident 39) Finding includes: The clinical record for Resident 39 was reviewed on 6/26/24 at 10:43 a.m. The diagnoses included, but were not limited to, muscle atrophy, type 2 diabetes mellitus, diabetic polyneuropathy, depressive disorder, bipolar disorder, generalized anxiety disorder, and agoraphobia with panic disorder. A hospital Discharge summary, dated [DATE], indicated the resident was a full code. A POST (Physician Orders for Scope of Treatment) form, dated 4/4/23, indicated the resident was a no code. The resident's face sheet showed the resident was a full code During an interview, on 6/26/24 at 10:55 a.m., the Director of Nursing (DON) indicated the resident was listed as a full code when she returned from the inpatient hospitalization. The electronic health record did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the ombudsman when a resident was hospitalized and discharged for 1 of 3 residents reviewed for hospitalization. (Resident 254) Finding includes: The clinical record for Resident 254 was reviewed on 6/25/24 at 2:44 p.m. The diagnoses included, but were not limited to, respiratory failure with hypoxia (absence of enough oxygen to sustain bodily functions), unstageable pressure ulcer of sacral region, anxiety disorder, depression, bradycardia (slow heart rate), and anemia. A nursing progress note, dated 6/14/24 at 5:58 a.m., indicated the resident was transferred to the hospital. The Nurse Practitioner (NP) and the Director of Nursing (DON) were notified. The electronic medical record did not include notification or indicate a copy of the notice was sent to the Office of the State Long-Term Care Ombudsman at the time of the transfer to the hospital or later when the resident was discharged . During an interview, on 6/28/24 at 11:52 a.m., the Clinical Support Nurse indicated the facility had provided all the transfer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the facility's bed hold policy to 2 of 3 residents reviewed for discharge. (Residents 254 and 154) Findings include: 1. The clinical record for Resident 254 was reviewed on 6/25/24 at 2:44 p.m. The diagnoses included, but were not limited to, respiratory failure with hypoxia (absence of enough oxygen to sustain bodily functions), unstageable pressure ulcer of sacral region, anxiety disorder, depression, bradycardia (slow heart rate), and anemia. A nursing progress note, dated 6/14/24 at 5:58 a.m., indicated the resident was transferred to the hospital. The Nurse Practitioner (NP) and the Director of Nursing (DON) were notified. The electronic medical record did not include the facility's bed hold policy was provided to the resident or resident's representative at the time of the transfer to the hospital or later when the resident was discharged . During an interview, on 6/28/24 at 11:52 a.m., Clinical Support Nurse indicated the facility had provided all the transfer and discharge paperwork, and a facility bed hold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure routine blood sugars for an insulin dependent diabetic were obtained for 1 of 2 residents reviewed for quality of care. (Resident 260) Findings include: During an interview, on 6/28/24 at 8:48 a.m., Resident 260 indicated her glucose monitoring system sensor had not been in place for over a week and no staff had been checking her blood sugar. The resident indicated she had been trying to watch what she ate since she did not know what her blood sugar was running. The clinical record for Resident 260 was reviewed on 6/26/24 at 12:41 p.m. The diagnoses included, but were not limited to, periprosthetic fracture around the internal prosthetic right hip joint, stage 4 pressure ulcer of sacral region, and type 2 diabetes mellitus. Physician's orders, dated 6/7/24, included, but were not limited to, the following: a. To apply a Freestyle Libre 2 Reader Device (Continuous Blood Glucose System Receiver) sensor to the upper extremity topically on the day shift every 14 days and as needed for diabetic monitoring, and to call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to address the incontinence care of a resident with a colostomy in a timely manner for 1 of 1 resident reviewed for colostomy care. (Resident 42) Finding includes: During an observation, on 6/25/24 at 11:35 a.m., Resident 42 returned from therapy where his colostomy bag had ruptured. The resident was in his wheelchair with a foul smelling, stool-stained shirt. Licensed Practical Nurse (LPN) 8 came into his room and acknowledged the resident's need for a colostomy bag and clothing change, his discomfort, and his need to get back into bed. LPN 8 indicated she would be back as soon as the Certified Nursing Assistant (CNA) was available. The resident indicated to please hurry because he was very uncomfortable with the bowel movement on his abdomen. During an observation, on 6/25/24 at 11:45 a.m., the resident pushed his call light and called out for help. He indicated the smell was bothering him, he was very uncomfortable, and indicated again to please hurry. LPN 8 was at the computer in the nurses' station. CNA 9…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a resident received the ordered oxygen flow and the portable oxygen tank contained oxygen for 1 of 2 residents reviewed for respiratory care. (Resident 10) Finding includes: During an observation, on 6/24/24 at 2:46 p.m., the resident was sitting in her wheelchair in her room with her nasal cannula attached to a portable tank. The tank was empty. During an observation, on 6/27/24 at 10:36 a.m., the resident was resting in bed and watching tv. The oxygen tubing was off the resident and on the floor. The clinical record for Resident 10 was reviewed on 6/26/24 at 9:59 a.m. The diagnoses included, but were not limited to, heart failure, atrial septal defect (heart defect) cardiomegaly, hypertension (high blood pressure), chronic respiratory failure with hypoxia, pulmonary embolism (blood clot) without acute cor-pulmonale, chronic pain, and TIA (trans ischemic attack). A physician's order, dated 5/14/24, indicated continuous oxygen at 2 liters per nasal cannula. Call the physician if the oxygen saturations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure side rail assessments and consents were completed prior to the use of side rails for 2 of 2 residents reviewed for accident hazards. (Resident 46 and 22) Findings include: 1. During an observation, on 6/25/24 at 10:38 a.m., Resident 46 was sitting up in his bed and indicated he did not use the two upper quarter side rails which were in the raised position. The clinical record for Resident 46 was reviewed on 6/26/24 at 10:28 a.m. The diagnoses included, but were not limited to, generalized anxiety disorder, major depressive disorder, and cerebral infarction due to an occlusion or stenosis of small arteries. The physician's orders did not include an order for side rails. The electronic health record did not include a side rail assessment or consent. During an interview, on 6/28/24 at 11:35 a.m., the Clinical Support Nurse indicated there was no side rail consent or assessment for Resident 46 because he was not supposed to have side rails. She thought maybe the staff switched beds and sometimes the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a clinical rationale was provided for a decline of a gradual dose reduction of an antipsychotic medication for 1 of 5 residents reviewed for unnecessary medications. (Resident 37) Finding includes: The clinical record for Resident 37 was reviewed on 6/25/24 at 3:45 p.m. The diagnoses included, but were not limited to, malignant neoplasm of prostate, type 2 diabetes with other diabetic kidney complications, dysphagia, dementia in other diseases with anxiety and behavioral disturbances, bilateral osteoarthritis of the hip, and depression. A physician's order, dated 12/5/23, indicated Seroquel (quetiapine) (an antipsychotic medication) 25 mg (milligrams) twice daily. A pharmacist report provided to the Medical Director and DON (Director of Nursing), dated 6/4/24, indicated a dose reduction of quetiapine was recommended. There were 2 choices to complete for the provider to decline or to agree with the dose reduction. If the reduction was declined due to contraindication the clinical rationale was to be provided. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure medications were labeled with an open date, to ensure medication labels were legible, to dispose of expired medications, and to return or dispose of medications after a resident discharged for 3 of 3 medication carts reviewed for medication storage and labeling. (second and third floor carts) Findings include: 1. During an observation, on 6/26/24 at 8:35 a.m., with the Director of Nursing present, one second floor medication cart was found to have an open bottle of amantadine (a medication used for Parkinson's disease) 50 milligrams/milliliter. The bottle had approximately 75 milliliters (ml) of 200 ml left in the bottle. The Director of Nursing was observed to write an open date on the bottle at the time, she dated the bottle as opened 6/1/24. An open bottle of Nystatin (an antifungal) 100000 units was found open without an open date. There was approximately 95 ml of 100 ml left in the bottle. During an interview, on 6/26/24 at 8:35 a.m., the Director of Nursing indicated liquid medications should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow up with dental recommendations for oral hygiene and the resident's request to obtain dentures for 1 of 4 residents reviewed for dental services. (Resident 39) Finding includes: During an interview, on 6/25/24 at 11:01 a.m., Resident 39 indicated she was on the list to get her teeth done. She had broken teeth and did not know what the dental plan included. She wanted to get her teeth pulled and have dentures held in place by a few dental implants. The clinical record for Resident 39 was reviewed on 6/26/24 at 10:43 a.m. The diagnoses included, but were not limited to, type 2 diabetes mellitus, depressive disorder, agoraphobia, and diabetic polyneuropathy. A dental note, dated 5/21/24, indicated the resident was missing 19 teeth, had one fractured tooth with an abscess and had two teeth with mobility. The resident had poor oral hygiene and needed assistance to brush her teeth twice daily. The resident wanted a full mouth extraction and dentures retained by implants. The dentist advised against a full mouth extraction.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure refrigerator temperatures were monitored and remained below 41 degrees Fahrenheit for 2 of 3 refrigerators in the kitchen. Finding includes: During an observation, on 6/24/24 at 11:09 a.m., the temperature in the refrigerator across from the walk-in refrigerator had a temperature of 48 degrees Fahrenheit. A refrigerator across from the dishwasher area had no internal thermometer and the inside temperature was warm to touch. The refrigerator was storing drinks. The temperature logs on the refrigerators indicated missing temperatures on 6/19/24, 6/20/24, 6/21/24, 6/22/24, 6/23/24, and 6/24/24. During an interview, on 6/26/24 at 10:16 a.m., the Dietary Manager and Dietitian indicated the drinks were removed from the refrigerator. The refrigerator was having issues. A pan under the unit was collecting a clear fluid. A current policy, titled Food Safety Requirements, dated 2024 and received from the Clinical Support Nurse on 6/27/24 at 11:53 a.m., indicated .facility staff shall inspect all food, food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure documentation in the Medication and Treatment Administration Record (MAR/TAR) was accurate and correct for 2 of 2 residents reviewed for documentation. (Residents 6 and 45) Findings include: 1. The clinical record for Resident 6 was reviewed on 6/26/24 at 3:24 p.m. The diagnoses included, but were not limited to, personal history of other mental and behavioral disorders, type 2 diabetes, psychotic disturbance, mood disturbance, and anxiety. A physician's order, initiated on 3/29/24, indicated to give 7 units of insulin and it should be given at the start of the nocturnal tube feeding. A physician's order, initiated on 4/1/24, indicated to change the tube feeding administration every night shift. A physician's order, initiated on 4/1/24, indicated to check residual (amount of food/nutrition formula left in the stomach) every shift. A physician's order, initiated on 4/1/24, indicated to check the G-tube placement every day and night shift. A physician's order, initiated on 4/4/24, indicated to flush the G-tube before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff effectively transcribed a pain medication ordered by the hospice provider and failed to communicate when the resident was found on the floor after a possible fall during end-of-life care for 1 of 1 resident reviewed for hospice. (Resident 53) Finding includes: The clinical record for Resident 53 was reviewed on [DATE] at 12:29 p.m. The diagnoses included, but were not limited to, malignant neoplasm of the esophagus, emphysema, anxiety disorder, and osteoarthritis. A care plan, dated [DATE], indicated the resident was at risk for falls related to deconditioning and gait and balance problems associated with weakness related to the cancer process. The interventions included, but were not limited to, assessing for pain, assessing for medication side effects, keeping personal items available and in easy reach or provide a Reacher, and keep the environment well-lit and free of clutter. A hospice order sheet, dated [DATE], indicated to give…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a clean environment for 1 of 4 resident rooms and bathrooms reviewed. (Resident B and C) Findings include: During a telephone interview on 03/12/24 at 9:38 a.m., the family member for former Resident D indicated the resident's bathroom had not been cleaned and smelled of mold. During an observation on 03/12/24 at 10:42 a.m., the room of Residents B and C was found to have food on the floor on Resident C's side, as well as a pillow without a pillow case on the floor propped up by the trash can, a towel on the floor at the foot of the bed, three blue caps from lancets on the floor, a plastic cup, a snack chip bag, a plastic spoon and two Styrofoam cups were found under the bed of Resident C. The shared bathroom smelled of urine, had a brown substance on the outside of the toilet bowl and ties from a dressing were on the floor under the sink. During an interview on 03/12/24 at 10:51 a.m., the Assistant Director of Nursing indicated one housekeeper was in the facility early that day and the second one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a physician's order for an X-ray was completed for a resident after a fall for 1 of 3 residents reviewed for quality of care. (Resident B) Finding includes: The record for Resident B was reviewed on 03/12/24 at 11:38 a.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD), heart failure, and a fracture to his right lower extremity. A progress note, dated 12/27/23 at 12:00 a.m., by the Nurse Practitioner (NP) indicated Resident B had fallen and initially did not have complaints of pain. He began to complain of pain in his legs, both shoulders and his back. He rated the pain at 10 out of 10. The NP note indicated .imaging: X-ray of spine, bilateral shoulders, and bilateral lower extremities for post-fall A progress note, dated 12/27/23 at 3:00 p.m., titled, IDT FALL, indicated the resident was to have X-ray imaging of the shoulders and ankle. A progress note, dated 12/27/2023 at 7:01 p.m., indicated Resident B had complained of ankle and shoulder pain due to a fall on 12/26/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly store nebulizer equipment in a sanitary manner on two separate occasions for 1 of 1 resident observed with respiratory equipment. (Resident B) Finding includes: During an observation on 03/12/24 at 10:36 a.m., a nebulizer machine for Resident B was found on the resident's bed. One end of the tubing was attached to the machine and the other end was noted to be lying on the floor. The mask was not observed to be found. During an observation on 03/14/24 at 10:55 a.m., Resident B's nebulizer machine was observed on the nightstand. The tubing was attached and hanging down the front of the nightstand. The mask was attached to the other end. It was not found to be stored in a bag. During an interview, on 03/12/24 at 10:51 a.m., the Assistant Director of Nursing indicated nebulizer tubing should not be on the floor and it should have been placed in a bag. The record for Resident B was reviewed on 03/12/24 at 11:38 a.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-13 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect residents from misappropriation of theft of personal property when a housekeeping employee removed a drink from a resident's refrigerator and crackers from a container on top of the resident's refrigerator while the resident was out of the room for 1 of 3 residents reviewed for misappropriation of property. The deficient practice was corrected on 1/30/24, prior to the start of the survey, and was therefore past noncompliance. Finding includes: An Incident Report to the Indiana State Department of Health, dated 1/27/24, indicated Resident 18 voiced, to the CNA, she witnessed the housekeeper take a soda and crackers from her room. The clinical record for Resident 18 was reviewed on 2/13/24 at 1:35 p.m. The diagnoses included, but were not limited to, fracture of tibia or fibula (leg bone) following insertion of orthopedic implant, fracture to the upper and lower end of the right fibula, and methadone dependence. The resident had a Brief Interview for Mental Status (BIMS-an assessment tool used to screen and identify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a safe medication administration when two (2) pills, in a clear cup, were found sitting on a resident's bed for 2 of 2 residents reviewed for accidents hazards. (Resident 4 and 5) Finding includes: During a random observation, on 2/13/24 at 3:51 p.m., two (2) white tablets, with black print L025 on the pills, were found sitting on Resident 4's bed. Resident 4 was not in the room, and his roommate (Resident 5) was alone in the room. The clinical record for Resident 4 was reviewed on 2/13/24 at 4:10 p.m. The diagnoses included, but were not limited to, paraplegia (paralysis of the legs and lower body), gout, and end stage renal disease. Resident 4 did not have an order to self-administer medications. Resident 4 did not have an assessment to self-administer medications. A physician's order, initiated on 2/6/24, indicated to give Sevelamer (controls phosphorus levels for patients with chronic kidney disease and on dialysis) two tablets of 800 milligrams (mg) three times a day. During an interview, on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the staff notified the physician when the staff were unable to obtain a seal on a wound VAC (Vacuum-Assisted Closure) (a device which decreases air pressure on the wound to help it heal more quickly), of the need to alter treatment, and to get a physician's order when the treatment was changed to a wet-to-dry dressing for 1 of 3 residents reviewed for quality of care. (Resident B) Findings include: During an interview, on 01/25/24 at 11:41 a.m., RN 1 indicated she was not able to seal the wound VAC, so she applied a wet to dry dressing. She did not notify the physician. She did not think about asking another nurse to assist her with the wound VAC. At the time, the facility was using contract nurses, and she did not think they were knowledgeable with wound VACs. The clinical record for Resident B was reviewed on 01/26/24 at 10:57 a.m. The diagnoses included, but were not limited to, encounter for surgical aftercare following surgery on the skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to contain their trash in the appropriate trash container for 3 of 6 hallways and failed to ensure 1 of 2 shower rooms were not flooding into the hallway when in use during a review of the environment. Findings include: 1. On 8/27/23 at 8:33 p.m., upon entering the third floor, off the elevator, there was a large clear see-through bag filled with smaller clear see-through bags of trash sitting on the floor by the elevator. There were large clear see-through bags filled with smaller clear see-though bags of trash sitting on the floor at the corner of the hallway down from the resident shower room door, at the corner of the hallway next to the door with the name roof access room and next door to room [ROOM NUMBER]. At 8:38 p.m., when the staff on the third floor was picking the trash bags up, they were asked where those trash bags were to be placed after being picked up from each individual room but, none of the staff would answer the question.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure smoking paraphernalia (cigarettes, lighters, matches) were stored with facility staff between smoking times for 5 of 9 residents reviewed for accident hazards. (Residents 12, 48, 10, 119, 22) Findings include: 1. During a random observation, on 03/20/23 at 10:41 a.m., Resident 12 was observed to have a pack of cigarettes stored in a stocking on his left leg. During an observation, on 03/20/2023 at 10:15 a.m., Resident 12 was observed propelling himself in a wheelchair towards his room. At the top of his sock, was tucked a red package of cigarettes. The record for Resident 12 was reviewed on 03/24/23. Diagnosis included, but were not limited to, chronic obstructive pulmonary disease (COPD), lymphedema (swelling due to lymph build up) and depressive disorder. A Minimum Data Set (MDS) assessment, dated 01/04/23, indicated Resident 12 had a BIMS (Brief Interview for Mental Status) score of 13 which meant he was cognitively intact. A care plan, initiated on 09/26/22, indicated storage of smoking materials…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-27 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain a sanitary homelike environment for 6 of 6 residents observed for environment. (Resident 65, 67, 170, 39, 18 and 58) Findings include: 1. During an observation, on 03/21/23 at 8:41 a.m., Resident 65's room was found to have debris (trash) on the floor. 2. During an observation, on 03/20/23 at 11:32 a.m., Resident 67's room was found to have debris and food on the floor. 3. During an observation, on 03/23/23 at 9:32 a.m., Resident 170's room was found to have used wet towels and wash cloths on the floor by the door. During an interview, on 03/23/23 at 9:33 a.m., License Practical Nurse (LPN) 2 indicated dirty linens were not to be left on the floor. 4. During an observation, on 03/20/23 at 10:03 a.m., Resident 39's room had debris under the bed to include medication cups and burnt popcorn on the floor under the window. 5. During an observation, on 03/22/23 at 1:21 p.m., Resident 18's box fan was noted to have the fan blades covered in a gray dust like substance and a gray dust like substance on the fan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to update and revise a care plan for 1 of 18 residents reviewed for comprehensive care plans. (Resident 58) Findings include: During an observation and interview, on 03/21/23 at 11:02 a.m., Resident 58 shook her head back and forth which indicated no when asked if she had a indwelling Foley catheter. The record for Resident 58 was reviewed on 3/27/23 at 9:22 a.m. Diagnoses included, but were not limited to, quadriplegia (inability to move all 4 limbs). A Minimum Data Set (MDS) assessment, dated 2/10/23, indicated no indwelling catheter (Foley catheter) for Resident 58 and the resident had moderately impaired cognition. A care plan, dated 1/13/23, indicated Resident 58 had an alteration in elimination of bowel and bladder, was unaware of voiding sensation, and used of Foley catheter. During an interview, on 03/22/23 at 10:55 a.m., Licensed Practical Nurse (LPN) 3 indicated Resident 58 did not currently have a Foley/indwelling catheter. When Resident 58 returned from the hospital, she did not have a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to label and date oxygen tubing and equipment for 2 of 2 residents reviewed for oxygen therapy. (Resident 2 and 58) Findings include: 1. During an observation, on 03/20/23 at 11:00 a.m., Resident 2 was noted to be with a tracheostomy and oxygen mask over the tracheostomy with no date on the tubing or the mask. During an observation, on 03/20/23 at 11:01 a.m., Resident 2 was noted to be with a tracheostomy and oxygen mask over the tracheostomy with no date on the tubing or the mask. During an observation, on 03/21/23 at 2:25 p.m., Resident 2 was noted to be in her wheelchair with a tracheostomy mask over her tracheostomy with no date on the mask. During an observation and interview, on 03/22/23 at 10:10 a.m., Licensed Practical Nurse (LPN) 3 observed Resident 2's oxygen mask and tubing and indicated the oxygen mask or tubing was not dated and the oxygen mask and tubing should be dated when it was changed. The record for Resident 2 was reviewed on 3/24/23 at 3:32 p.m. Diagnoses included, but were not limited to,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to measure and record daily temperatures in 1 of 2 medication storage refrigerators. (200-unit refrigerator) Finding includes: During an observation of the 200-unit medication storage refrigerator with the Unit Manager, on 03/23/23 at 8:55 a.m., a posting was observed on the refrigerator indicating the temperature of the refrigerator needed to be between 40-46 degrees Fahrenheit. There was no temperature log to show the temperatures had been checked at least daily. During an interview, on 03/24/23 at 8:48 a.m., the Corporate Support Nurse indicated the staff had not been checking the temperatures. Logs were to be kept for one (1) year. A current policy, titled Storage of Medication Requiring Refrigeration, dated as last reviewed in 2022 and was provided by the Executive Director on 03/23/23 at 12:31 p.m., indicated .The temperature to be monitored daily to ensure proper temperature control and documented on the temperature log with date, time, and signature of person performing the check clearly written .The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-27 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to store food in accordance with professional standards for food service safety regarding unit snack/nutritional refrigerators temperatures and cleanliness for 2 of 2 snack refrigerators reviewed. (3rd floor and 2nd floor) Findings include: During an observation of unit snack/nutritional refrigerators, on 03/23/2023 at 10:41 a.m., with the Director of Maintenance (DOM), the following were observed: 1. In the 3rd floor refrigerator/freezer, multiple bottles of Glucerna were observed in refrigerator portion of the unit, however the temperature of the unit could not be determined due to there was no thermometer in the refrigerator. The freezer portion of the unit was observed to contain a heavy buildup of ice accumulation. During an interview, 3 (three) unidentified nursing staff, present at the nursing station at this time, denied knowledge of who was responsible for monitoring the unit refrigerators or where temperature logs were kept. 2. In the 2nd floor refrigerator/freezer, multiple bottles of Glucerna were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to BRICKYARD HEALTHCARE — 23 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.7-0.7 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 2 of 52.4-0.4 vs chain
Quality measures 3 of 54.0-1.0 vs chain
The other 22 homes this chain runs (chain average 2.7★, per CMS)
1 of 5Brickyard Healthcare - Bloomington Care CenterBloomington, IN 1 of 5Brickyard Healthcare - Elkhart Care CenterElkhart, IN 1 of 5Brickyard Healthcare - Golden Rule Care CenterRichmond, IN 1 of 5Brickyard Healthcare - Merrillville Care CenterMerrillville, IN 1 of 5Brickyard Healthcare - Richmond Care CenterRichmond, IN 2 of 5Brickyard Healthcare - Brandywine Care CenterGreenfield, IN 2 of 5Brickyard Healthcare - Fountainview Care CenterMishawaka, IN 2 of 5Brickyard Healthcare - Laporte Care CenterLa Porte, IN 2 of 5Brickyard Healthcare - Portage Care CenterPortage, IN 2 of 5Brickyard Healthcare - Terrace Care CenterLa Porte, IN 2 of 5Brickyard Healthcare - Twelfth Street Care CenterMishawaka, IN 3 of 5Brickyard Healthcare - Brookview Care CenterIndianapolis, IN 3 of 5Brickyard Healthcare - Muncie Care CenterMuncie, IN 3 of 5Brickyard Healthcare - Woodbridge Care CenterEvansville, IN 3 of 5Brickyard Healthcare -Sycamore Village Care CenterKokomo, IN 4 of 5Brickyard Healthcare - Churchman Care CenterIndianapolis, IN 4 of 5Brickyard Healthcare - Lincoln Hills Care CenterTell City, IN 4 of 5Brickyard Healthcare - Petersburg Care CenterPetersburg, IN 4 of 5Brickyard Healthcare - Valparaiso Care CenterValparaiso, IN 4 of 5Brickyard Healthcare - Woodlands Care CenterNewburgh, IN 5 of 5Brickyard Healthcare - Brentwood Care CenterEvansville, IN 5 of 5Brickyard Healthcare - Knox Care CenterKnox, IN

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
PATEL, SONIAIndividualCONTRACTED MANAGING EMPLOYEEsince 09/12/2022
ENGELS, ERINIndividualCORPORATE DIRECTORsince 10/25/2014
GENTRY, MARKIndividualCORPORATE DIRECTORsince 01/12/2022
STARKEY, TYLERIndividualCORPORATE DIRECTORsince 08/01/2020
WAITE, JOHNIndividualCORPORATE DIRECTORsince 08/01/2020
WHICKER, TIMOTHYIndividualCORPORATE DIRECTORsince 01/12/2022
FENOUGHTY, DEANNAIndividualCORPORATE OFFICERsince 07/10/2023
NORTH WILLOW OPERATING LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 04/10/2015

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.5M
Net patient revenuemost recent cost report
-8.6%
Operating marginrevenue minus expenses
$454K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 79%Medicare 7%Other / private 14%

About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $454K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$440per resident / day
operating cost
$13,371per month
≈ monthly operating cost
$405per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155834. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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