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Patterson Healthcare Center

910 Lia St, Patterson, LA 70392 · For profit - Corporation · 121 certified beds · (985) 395-4563 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Oct 2024Resident-funds citation (F0567)2 immediate-jeopardy citations1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0567)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 1 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
215 Everett St · (985) 354-6081 · Call to confirm hours
Pharmacy
973 Highway 90 E · (985) 395-9625 · Call to confirm hours
Grocery
603 Park St · (985) 399-5466 · Call to confirm hours
Park
1156-1198 Main St · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.5%17.8%15.4%better
Long-stay residents who lose too much weight3.1%5.2%5.4%better
Long-stay residents with a catheter left in their bladder2.1%1.2%0.9%worse
Long-stay residents with a urinary tract infection0.7%2.1%2.0%better
Long-stay residents with depressive symptoms2.5%2.3%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.3%3.5%3.3%better
Long-stay residents whose ability to walk worsened38.3%17.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication23.9%23.2%18.9%worse
Long-stay residents given the seasonal flu vaccine98.8%94.9%95.3%typical
Long-stay residents with pressure ulcers3.7%5.6%4.7%better
Long-stay residents with worsening bladder/bowel control13.2%15.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table30.9%22.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.9%3.1%1.4%typical for the state — see note marked double-dagger below the table
Short-stay residents given the seasonal flu vaccine84.2%76.3%79.4%typical
Short-stay residents rehospitalized after admission25.2%28.0%22.6%worse
Short-stay residents with an outpatient ER visit14.8%14.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.692.561.67typical
Long-stay outpatient ER visits per 1,000 resident days4.012.741.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.0%U.S. median 10.7%
Went back to hospital
44.0%U.S. median 56.6%
Met the expected recovery
0.36U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 44.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 6.8–15.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge56.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge20.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified48.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened9.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.441.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.17
RN hours/ resident / day
1.32
LPN hours/ resident / day
1.97
Aide hours/ resident / day
3.45
Total nurse hours/ resident / day
0.11
RN hoursweekends
33.3%
Total nursing turnover
20.0%
RN turnover

How full it usually is: this home is certified for 121 beds and averages 77.9 residents a day — about 64% occupied, or roughly 43 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.17 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.04 hrs/resident/day on weekends vs 3.61 on weekdays — 16% thinner on weekends. RN hours go from 0.19 to 0.11 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 33% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-12-10)
14
at the previous standard inspection (2024-12-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 12 most serious are shown; the remaining 29 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-08-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to have a system in place to ensure staff increased supervision to prevent elopement for severely cognitively impaired residents who displayed exit seeking behaviors for 2 (#1 and #3) of 7 (#1-#7) sampled residents to prevent elopement. The Immediate Jeopardy situation began on 08/01/2023 at approximately 1:00 a.m. when Resident #1, a severely cognitively impaired resident, eloped from the facility without the facility staff's knowledge. On 08/01/2023 at approximately 1:00 a.m., Resident #1 climbed through his bedroom window and exited the facility grounds through the unlocked fence located at the end of Hall W. Resident #1 walked approximately 1 mile, crossed a set of railroad tracks and a busy four lane highway, and stopped at a friend's house. According to the facility's incident report, the facility did not discover Resident #1 was missing from the facility until 08/01/2023 at approximately 8:00 a.m. Resident #1 was later found on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2023-08-04 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently by failing to provide supervision to keep a resident free from elopement for 2 (#1 and #3) of 7 (#1 - #7) sampled residents. The facility failed to: 1. Ensure Resident #1, a severely cognitively impaired resident, who was care planned for wandering, was accurately assessed and/or adequately supervised when exit seeking behaviors were displayed; and 2. Ensure Resident #3, a severely cognitively impaired resident, was accurately assessed and adequately supervised when exit seeking behaviors were displayed. The Immediate Jeopardy situation began on 08/01/2023 at approximately 1:00 a.m. when Resident #1, a severely cognitively impaired resident, eloped from the facility without the facility staff's knowledge. On 08/01/2023 at approximately 1:00 a.m., Resident #1 climbed through his bedroom window and exited the facility grounds through the unlocked fence located at the end of Hall W. Resident #1 walked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record reviews, the facility failed to accurately document the administration of a resident's medication for 1 (Resident #1) of 3 sampled residents reviewed for accurate documentation.Findings:Review of Resident #1's record revealed, in part, an order for Miconazole 2% cream (an antifungal medication) to be applied topically two times a day with a start date of 04/29/2026 and an end date of 05/09/2026.Review of Resident #1's April 2026 electronic Treatment Administration Record (eTAR) revealed, in part, Miconazole 2% cream was scheduled for administration from 04/20/2026 in the PM to 04/30/2026 in the PM. Further review of Resident #1's April 2026 eTAR revealed Miconazole 2% cream was not documented as administered on 04/20/2026 in the PM and 04/30/2026 in the PM.Review of Resident #1's May 2026 eTAR revealed, in part, Miconazole 2% cream was scheduled for administration from 05/01/2026 in the AM to 05/09/2026 in the AM. Further review of Resident #1's May 2026 eTAR revealed Miconazole 2% cream was not documented as administered on 05/02/2026 in the AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-10 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure a resident was administered medications per a physician's order for 1 (Resident #1) of 3 sampled residents investigated for medication administration. Findings:Review of Resident #1's April 2026 physician's orders revealed, in part, an order dated 09/30/2025 to administer Resident #1 one Levothyroxine Sodium 25 mcg tablet in the morning daily. Review of Resident #1's electronic medical record (EMR) revealed, in part, Resident #1's Levothyroxine Sodium (a medication used to treat an underactive thyroid) 25 microgram (mcg) tablets were reordered by the facility on 03/30/2026. Review of facility's contracted pharmacy's Pharmacy Consolidated Delivery Sheet revealed, in part, S2Licensed Practical Nurse (LPN) had documented via her signature that Resident #1's Levothyroxine Sodium 25 mcg tablets were delivered to the facility on [DATE]. Review of Resident #1's April 2026 electronic medication administration record (eMAR) revealed, in part, no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure the menus approved by the facility's dietician were followed for 2 (04/02/2026 and 04/06/2026) of 3 days of observation of the facility's served meals. Findings:Review of the facility's dietician approved Week 1 menu revealed, in part, a biscuit was to have been served to residents on Mondays for breakfast. Review of the facility's dietician approved Week 5 menu revealed, in part, mock pecan pie was to have been served to residents on Thursdays for lunch. Review of the Menus Substitution Log with dates from 03/13/2026 to 04/08/2026 revealed, in part, there was no substitution listed for lunch menu items on 04/02/2026 and for breakfast menus items on 04/06/2026. Observation on 04/02/2026 (Thursday) at 9:50AM revealed pecan pie was the dessert listed on the facility's posted lunch menu. Observation on 04/02/2026 (Thursday) at 11:51AM revealed at least 37 of the residents eating in the facility's dining room were served a cake like dessert with a white icing and not mock pecan pie as noted on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to provide adequate supervision to a resident to prevent accidents for 1 (Resident #66) of 4 sampled resident investigated for accidents/hazards. Findings:Review of Resident #66's electronic medical record (EMR) revealed, in part, Resident #66 had diagnoses, which included, Alzheimer's disease, dementia, and an altered mental status. Review of Resident #66's Care Plan Conference summary dated 10/01/2025 revealed, in part, Resident #66 had Alzheimer's disease and was consuming non-food items which could cause harm to Resident #66. Further review revealed Resident #66 would possibly benefit from a butterfly unit facility (a facility that had a secured unit for residents that require more supervision due to their mental status/memory). Further review revealed Resident #66 had current and continuous incidents such as drinking shampoo and lotion that could possibly harm Resident #66. Further review revealed Resident #66 was highly active in the facility and was going in other resident's rooms. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-10 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure the verification of controlled substances count sheet was completed every shift. This deficient practice was identified for 2 (Medication Cart a, Medication Cart b) of 2 medication carts reviewed for controlled substance reconciliation. Findings:Review of facility's Controlled Substances policy, with a revision date of November 2022, revealed, in part, the nurse coming on duty and the nurse going off duty would count the controlled substances together and document the controlled substances count. Review of the facility's November 2025 Medication Cart a controlled substances count sheet revealed, in part, the following:-On 11/15/2025, there was no documented evidence S6Licensed Practical Nurse (LPN) verified the controlled substance count with the off-going nurse at 6:00p.m. or the on-coming nurse at 6:00a.m. -On 11/20/2025, there was no documented evidence S7LPN verified the controlled substance count with the off-going nurse at 6:00p.m. or the on-coming nurse at 6:00a.m. -On 11/29/2025, there was no documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-10 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews the facility failed to ensure residents were able to access their personal funds on the weekends for 4 (Resident #12, Resident #57, Resident #61, Resident #72) of 4 residents investigated for access to personal funds. Findings:In an interview on 12/08/2025 at 10:11a.m., Resident #72 indicated she was unable to access her facility managed personal funds on weekends. In an interview on 12/10/2025 at 9:52a.m., S12Business Office Manager (BOM) indicated both she and S11HR did not work on the weekends and she does not know how the residents were able to access their funds on the weekends. In an interview on 12/10/2025 at 10:13a.m., Resident #12 indicated the residents in the facility were unable to get their personal funds on the weekend. In an interview on 12/10/2025 at 10:17a.m., Resident #61 indicated he knew no staff were here on the weekend with access to the facility's funds, so he made sure he got the money he needed before the weekend. Resident #61 further indicated neither S12BOM nor S11HR worked on the weekend, so there was no one that could access the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure the walls of a resident's bathroom were in good repair for 1 (Bathroom f) of 1 bathrooms investigated for environmental concerns. Findings:Review of the facility maintenance log dated 11/01/2025 through 12/10/2025 revealed, in part, there were no entries regarding a hole in the wall of Bathroom f. Observation on 12/08/2025 10:32a.m. revealed Bathroom f had an approximately 8 inch (in) x 3.5 in hole near the bottom of the right wall. Observation on 12/09/2025 10:32a.m. revealed Bathroom f had an approximately 8 in x 3.5 in hole near the bottom of the right wall. Observation on 12/10/2025 8:31a.m. revealed Bathroom f had an approximately 8 in x 3.5 in hole near the bottom of the right wall. In an interview on 12/10/2025 at 8:52a.m., S1Administrator acknowledged the wall of Bathroom f should not be in disrepair.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to complete a care plan meeting for 1 (Resident #1) of 1 resident investigated for participation in care planning. Findings:Review of Resident #1's clinical record revealed, in part, Resident #1 was admitted to the facility on [DATE]. Review of Resident #1's quarterly Minimum Data Set (MDS) with an Assessment Reference Date of 08/14/2025 revealed, in part, Resident #1 had a Brief Interview Mental Status Score of 14, which indicated Resident #1 was cognitively intact. In an interview on 12/10/2025 at 10:15 a.m., Resident #1 indicated she never attended a care plan meeting since her admission to the facility. On 12/10/2025 at 12:20 p.m., Surveyor requested documentation of Resident #1's most recent care plan meeting from S5Social Services Director. On 12/10/2025 at 12:24 p.m., S5Social Services Director presented surveyor with documentation of Resident #1's most recent care plan meeting, which was conducted on 08/14/2025. On 12/10/2025 at 2:24 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-10 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews the facility failed to obtain laboratory test results for 1(Resident #45) of 1 resident reviewed for laboratory services. Findings:Review of Resident #45's nurse's note dated 10/08/2025 revealed, in part, S10Licensed Practical (LPN) received a verbal order from Resident #45's medical provider to obtain a urine specimen for a urinalysis (UA) and culture and sensitivity (C&S). Review of Resident #45's nurse's note dated 10/09/2025 revealed the S10LPN collected a urine specimen for a UA and C&S. Review of Resident #45's medical record revealed no documented evidence the facility obtained the results of the UA and C&S from the 10/09/2025 urine specimen collection. On 12/09/2025 at 2:03p.m. the surveyor requested the lab results from Resident #45's 10/09/2025 urine specimen collection from S2Director of Nursing (DON) In an interview on 12/09/2025 at 4:10p.m., S2DON indicated Resident #45's lab results were not obtained from the urine specimen collected on 10/09/2025. S2DON further indicated the lab did not have any record of receiving Resident #45's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to provide a diet to meet a resident's needs for 1 (Resident #3) of 2 (Resident #2, and Resident #3) sampled residents observed during dining. Findings: Review of the facility's Therapeutic Diet policy and procedure last reviewed on 06/12/2024 revealed, in part, therapeutic diets were prescribed by the attending physician to support the resident's treatment and plan of care and in accordance with his or her goals and preferences. Review of the facility's Assistances with Meals policy and procedure reviewed on 05/21/2024 revealed, in part, a resident shall receive assistance with meals in a manner that meets the individual needs of each resident. Further review revealed residents who could not feed themselves will be fed with attention to safety, comfort, and dignity. Review of Resident #3's Electronic Medical Record (EMR) revealed, in part, Resident #3 had a diagnosis of oropharyngeal phase dysphagia (a swallowing problem that occurs in the mouth and throat.) Review of Resident #3's Speech Therapy evaluation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Ecited before2024-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and facility document review, it was determined the facility failed to ensure a resident that was cognitively impaired and had a high risk of falls had appropriate interventions to prevent future falls for 1 (Resident #12) of 2 residents reviewed for accidents. Findings included: The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 09/30/2024 revealed, in part, Resident #12 was admitted to the facility on [DATE], had a Brief Interview for Mental Status (BIMS) score of 9, which indicated Resident #12 had moderate cognitive impairment, and was dependent on staff for toileting transfers. Further review revealed, prior to admission, Resident #12 had a previous history of falls and one fall which resulted in a fracture. Review of Resident #12's NSG: Morse Fall Scale Evaluation - V1 dated 09/25/2024 revealed Resident #12 had a previous history of falls, used a wheelchair, and overestimated and often forgot his limitations. Further review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-11 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, it was determined that the facility failed to monitor for the effectiveness and potential side effects of hypnotics, antidepressants, anti-anxiety medications, antipsychotics, and opioids for 1 (Resident #4) of 5 residents reviewed for unnecessary medications. Findings identified: Resident #4's Electronic Medical Record (EMR) revealed, in part, Resident #4 was admitted to the facility on [DATE] with diagnoses, in part, of unspecified dementia, anxiety disorder, depression, restlessness and agitation Review of Resident #4's November 2024 and December 2024 Physician's Orders revealed the following orders: - Haloperidol lactate (a medication used to treat psychosis) oral concentrate 2 milligrams (mg)/milliliter (ml), give 0.5 mls by mouth two times a day related to restlessness and agitation beginning on 11/13/2024 - Trazodone hydrochloride (a medication used to treat depression and/or anxiety) 50 mg oral tablet, give 2 tablets by mouth at bedtime for insomnia beginning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and observations, it was determined that the facility failed to: 1. Ensure the facility's hood fan was kept clean and sanitary; 2. Ensure the facility's double fryer was kept clean and sanitary; 3. Ensure stored foods in the facility's cooler were properly contained and had an open date for 1 (cooler d) of 2 coolers observed; 4. Ensure a dietary cook wore a proper hair restraint during food handling and preparation; and, 5. Ensure Auto-Chlor test strips were not expired. Findings included: 1. Observation on 12/09/2024 at 8:28 AM revealed the facility's hood fan had an unknown white and orange/red substance on the outside surface of the hood fan. In an interview on 12/09/2024 at 10:14 AM, S1Administrator indicated the facility's hood fan should not have an unknown white and orange/red substance on the outside surface and should have been kept in a sanitary manner. 2. Observation on 12/09/2024 at 10:15 AM revealed the facility's double fryer had a white substance on the outside of the fryer; and an unknown brown substance on the back ledge of the fryer. In an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, it was determined the facility failed to assess a resident for self-administration of a medication for 1 (Resident #25) of 2 residents observed for accidents/hazards. Findings included: Review of the facility's policy titled, Medication Administration, dated 07/08/2024, revealed resident may self-administer their own medications only if the attending physician, in conjunction with the interdisciplinary care planning team, has determined that they have the decision-making capacity to do so safely. Review of Resident #25's Quarterly Minimum Data Set with an Assessment Reference Date of 10/03/2024 revealed, in part, Resident #25 had a Brief Interview of Mental Status score of 15, which indicated Resident #25 was cognitively intact. Review of Resident #25's December 2024 Physician's Orders revealed an order dated 01/21/2023 for Flonase Sensimist Nasal Suspension (a nasal spray used to treat stuffy/itchy nose, and sneezing) 1 spray in each nostril one time a day for allergic rhinitis (inflammation in the nose).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, it was determined the facility failed to ensure shower rooms were maintained in a safe and sanitary manner for 2 (shower room y and shower room z) of 3 shower rooms reviewed for physical environment. Findings included: Review of Resident #82's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/05/2024 revealed, in part, Resident #82 had a Brief Interview of Mental Status (BIMS) score of 12, which indicated Resident #82 was moderately impaired. Observation of shower room y on 12/10/2024 at 8:50 AM revealed shower stalls were in use and had an unknown black/brown substance on the surface and around the edges of the shower tiles. Observation of shower room z on 12/10/2024 at 8:55 AM revealed 3 shower stalls were in use and had an unknown black/brown substance on the surface and around the edges of the shower tiles. In an interview on 12/10/2024 at 9:06 AM, S14Housekeeping Manager indicated the housekeeper assigned to the hall was responsible for cleaning the shower room on that hall. In an interview on 12/10/2024 at 9:20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that the facility failed to implement recommendations from the Office of Behavioral Health (OBH) for a resident with a mental health diagnosis for 1 (Resident #39) of 2 sampled residents reviewed for Pre-admission Screening and Resident Review (PASARR). Findings included: Review of Resident #39's Electronic Medical Record (EMR) revealed he was admitted to the facility on [DATE] with diagnoses, in part, of anxiety disorder, depression, and schizophrenia. Review of Resident #39's Level II PASARR with an authority period of 04/09/2024 through 04/08/2025 revealed Resident #39 was referred to OBH for recommendations of psychiatric treatment. Review of Resident #39's OBH's recommendations dated 04/09/2024 revealed, in part, a recommendation for a comprehensive psychiatric evaluation. Review of Resident #39's EMR revealed no documented evidence, and the facility did not present any documented evidence that Resident #39 had a comprehensive psychiatric evaluation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based observations, interviews, record reviews, facility document review, and facility policy review, it was determined that the facility failed to ensure a resident was involved in the development and revision of the resident's Comprehensive Care Plan for 1 (Resident 58) of 2 residents reviewed for involvement in their Comprehensive Care Plan. Findings included: Review of a facility policy titled, Care Plans, Comprehensive Person-Centered, last reviewed November 2024, indicated the care planning process would facilitate resident and/or representative involvement. The interdisciplinary team must review and update the care plan when there was a significant change in the resident's condition, when the desired outcomes are not met, when the resident was re-admitted to the facility from a hospital stay; and at least quarterly, in conjunction with the required quarterly MDS assessment. Review of Resident #58's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/03/2024 revealed, in part, Resident #58 had a Brief Interview for Mental Status (BIMS) score of 15,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, facility document review, and facility policy review, it was determined the facility failed to provide nail care to a dependent resident for 1 (Resident #76) of 5 residents reviewed for activities of daily living (ADL). Findings included: Review of the facility's admission Record revealed the facility admitted Resident #76 on 10/27/2023 with diagnosis that included hemiplegia (paralysis of one side of the body) and hemiparesis (weakness of one side of the body) followed by a cerebral infarction affecting Resident #76's right dominant side. Review of Resident #76's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/03/2024 revealed Resident #76 had a Brief Interview of Mental Status (BIMS) score of 15, which indicated Resident #76 was cognitively intact. Further review revealed Resident #76 required supervision and assistance with personal hygiene. Review of Resident #76's Care Plan initiated on 11/06/2024 revealed Resident #76 had an ADL self-care performance difficulty related to hemiplegia and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record reviews, interviews, and facility policy it was determined that the facility failed to develop a plan of care for 1 (Resident #287) of 1 residents investigated for oxygen use. Findings included: Observation on 12/09/2024 at 9:39 AM revealed Resident #287 received oxygen at 3 liters per minute (LPM) per nasal cannula (NC). Observation on 12/10/2024 at 8:40 AM revealed Resident #287 received oxygen at 3 LPM humidified per NC. Observation on 12/10/2024 at 8:40 AM revealed Resident #287 received oxygen at to 3LPM humidified per NC. Observation on 12/11/2024 at 11:56 AM revealed Resident #287 received oxygen at 2 LPM humidified per NC. Review of Resident #287's Physician's Orders revealed no documented evidence of an order for oxygen. Review of Resident #287's Altered Respiratory Status Care Plan initiated on 12/13/2022 and last revised on 04/08/2024 revealed, in part, no intervention for oxygen use was initiated. In an interview on 12/11/2024 at 11:58 AM, S18Licensed Practical Nurse confirmed Resident #287 was being administered oxygen. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, it was determined the facility failed to ensure only licensed personnel administered medications for 1 (Resident #25) of 27 residents observed during initial pool. Findings included: Review of the facility's policy titled, Medication Administration, dated 07/08/2024, revealed only persons licensed or permitted by this state to prepare, administer and document the administration of medications may do so. Review of Resident #25's December 2024 Physician Orders, revealed, in part, an order dated 12/09/2021 for Resident #25's antifungal powder to be administered to Resident #25's lower abdominal skin fold, to skin folds on Resident #25's sides, and behind Resident #25's knees daily and as needed until resolved. Observation on 12/09/2024 at 10:21 AM revealed S21Certified Nursing Assistant (CNA) removed a bottle of antifungal powder from Resident #25's bedside table. S21CNA then applied the antifungal powder under Resident #25's right breast. Review of Resident #25's bottle of antifungal powder revealed the active…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was facility determined the facility failed to ensure the following: 1. An insulin pen was not used past the expired open date [DATE]; 2. an open medication on a blister pack was not taped to secure it inside the pack for 1 medication cart (medication cart a) of 2 medication carts reviewed; and, 3. The facility's medication refrigerator stored medication at the proper temperature for 1 medication refrigerator c of 1 medication refrigerators observed. Findings included: 1. Observation of medication cart a on [DATE] at 8:50AM, revealed a medication insulin pen, Solastor (a medication used to lower blood sugar) pen with an open date of [DATE]. Observation further revealed a medication card with Hydrocodone-Acetaminophen 5/325 milligrams (mg). Further observation revealed pill #19 on the Hydrocodone-Acetaminophen 5/325 mg had been opened then secured in the medication card with a piece of tape. In an interview on [DATE] at 8:54 AM, S13Licensed Practical Nurse (LPN) indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and facility document review, it was determined that the facility failed to follow the facility's lunch menu and ensure the substitution to the menu was approved by the facility's dietician for 6 (Resident #22, Resident #23, Resident #34, Resident #47, Resident #50, and Resident #61) of 6 residents lunch meal tickets observed for dining. Findings included: Observation on 12/09/2024 at 12:10 PM revealed the posted menu in the facility's dining room revealed a baked pork chop, broccoli and cauliflower, a dinner roll, and a frosted cake would be served for lunch. Review of the facility's approved menu for 12/09/2024 revealed beef roast, mashed potatoes, broccoli and cauliflower with cheese, dinner roll, and a frosted cake. Observation on 12/09/2024 at 12:10 PM revealed Resident #22's, Resident #23's, Resident #34's, Resident #47's, Resident #50's, and Resident #61's 12/09/2024 lunch meal served was baked pork chop, mashed potatoes, broccoli and cauliflower, and a frosted cake. Further review revealed the meal served to Resident #22,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, it was determined the facility failed to maintain an effective infection prevention and control program by: 1. not performing hand hygiene while administering medications for 1 (Resident #1) of 2 residents observed during medication administration; and, 2. failing to cover a resident's urinal for 1 (Resident #3) of 32 residents observed during the initial pool. Findings included: 1. Review of the facility's Handwashing-Hand Hygiene Policy and Procedures policy last revised in 2020 revealed hand hygiene during medication administration was achieved by use of an alcohol-based hand rub containing at least 62% alcohol; or alternatively, soap (antimicrobial or non-antimicrobial) and water before preparing or handling medications. Observation on 12/09/2024 at 8:40 AM revealed Resident #1 asked S13Licensed Practical Nurse (LPN) to cut their Tylenol, cranberry, and Carafate (a medication used for gastric reflux) tablets in half. Further observation revealed S13LPN took the medication cup from Resident #1 and walked to her medication cart. Observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, observations, and interviews, it was determined the facility failed to ensure a functional call bell system was available for 1 (Resident #18) of 32 sampled residents. Findings included: Review of Resident #18's Minimum Data Set (Minimum Data Sheet) with an Assessment Reference Date (ARD) of 11/15/2024 revealed, in part, Resident #18 required assistance with activities of daily living. Review of Resident #18's Care Plan initiated on 06/12/2019 and last revised on 12/09/2024 revealed Resident #18 had a self-care deficit with an intervention to encourage Resident #18 to use the call bell to call for assistance. Observation on 12/10/2024 at 8:50 AM revealed Resident #18's call light was wrapped around the bed's side rail and not plugged into the wall. Observation on 12/10/2024 at 4:30 PM revealed Resident #18's call light was wrapped around the bed's side rail and not plugged into the wall. Observation on 12/11/2024 at 8:50 AM, revealed Resident #18's call light was wrapped around the bed's side rail and not plugged into the wall. In an interview on 12/11/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-28 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility the facility failed to ensure residents identified as safe smokers maintained their rights to smoke at their leisure for 4 (Resident#1, Resident #2, Resident #3, Resident #4) of 4 (Resident#1, Resident #2, Resident #3, Resident #4) sampled residents. Findings: Review of facility's smoking policy, revised date 03/2024 revealed, in part, it is the responsibility of the facility to provide a safe and hazard-free environment for those residents having been assessed as being safe for facility smoking privileges. Residents wishing to smoke while at the facility will have a Smoking Safety Evaluation completed by the interdisciplinary team to determine the resident's ability to follow smoking policies safely. If a resident is determined to be a Safe Smoker and can smoke unsupervised then the resident can keep their smoking supplies, and smoke in designated areas at their leisure. Review of facility's safe smoker's list, revealed, in part, that Resident #1, Resident #2, Resident #3 and Resident #4 was listed as being safe smokers. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-28 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure grievances was addressed and acted upon promptly per the facility's Grievance procedure for The Resident Council Meeting for 3(08/08/2024, 09/05/2024,10/03/2024) of 3(08/08/2024, 09/05/2024,10/03/2024) months reviewed for grievances. Findings: Review of the facility's policy entitled, Filing Grievances/ Complaints, revised date 06/2024, revealed, in part, that all grievances, complaints, or recommendations stemming from resident or family groups concerning issues of resident care in the facility will be considered. Actions on such issues will be responded to including rationale for the response. The Administrator has delegated the responsibility of grievance and/or complaint investigation to the Grievance Officer. Upon receipt of a grievance and/or complaint, the Grievance Officer will review and investigate the allegations and submit a written report of such findings to the Administrator within 72 hours of receiving the grievance and/or complaint. The Grievance Officer, Administrator, and Staff will take…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure an allegation of physical abuse was reported to the required state survey agency for 1 (Resident #1) of 4 (Resident #1, Resident #2, Resident #3, and Resident #4) sampled residents investigated for abuse. Findings: Review of facility's Abuse Prohibition Policy dated 05/17/2024 revealed, in part, the facility's policy intent was to prevent and prohibit neglect, mental or physical abuse of residents. Further review revealed the definition of abuse means the willful infliction of injury, withholding or misappropriating property or money, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Physical abuse includes, hitting, slapping, kicking, shoving, pinching and controlling behavior through corporal punishment. Further review revealed residents have the right to be free from abuse, mistreatment, neglect, corporal punishment, involuntary seclusion and financial abuse. Further review also revealed, in part, any employee who becomes aware of an allegation of abuse,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure an alleged incident of staff to resident physical abuse was thoroughly investigated for 1 (Resident #1) of 4 (Resident #1, Resident #2, Resident #3, and Resident #4) sampled residents investigated for abuse. Findings: Review of facility's Abuse Prohibition Policy dated 05/17/2024 revealed, in part, the facility's policy intent was to prevent and prohibit neglect, mental or physical abuse of residents. Further review revealed the definition of abuse means the willful infliction of injury, withholding or misappropriating property or money, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Physical abuse includes, hitting, slapping, kicking, shoving, pinching and controlling behavior through corporal punishment. Further review revealed residents have the right to be free from abuse, mistreatment, neglect, corporal punishment, involuntary seclusion and financial abuse. Further review also revealed the facility will conduct a thorough investigation of alleged or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-11 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and interviews the facility failed to: 1). Act on a physician's progress note that contained an order to increase a medication dosage (Resident #13); 2). Implement a plan of care (POC) fall intervention to place two fall mats near a resident's bed (Resident #22); 3). Develop a POC after a resident's fall (Resident # 133); 4). Develop a POC for a resident's resuscitation status (Resident #183); and 5). Implement the POC for a fall intervention to place a fall mat near a resident's bed (Resident #433). This deficient practice was identified for 5 residents (Resident #13, Resident #22, Resident #133, Resident #183, and Resident #433) in a total sample of 19 residents (Resident #28, Resident #19, Resident #24, Resident #2, Resident #29, Resident #3, Resident #68, Resident #433, Resident #12, Resident #70, Resident #58, Resident #13, Resident #11, Resident #64, Resident #79, Resident #76, Resident #22, Resident #183, and Resident #133) sampled residents. Findings: Resident # 13…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-11 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, the facility failed to: 1. Ensure a resident's enteral feeding was being administered per physician's orders (Resident #76); 2. Document the administration of a resident's enteral feeding (Resident #76); and, 3.Document the assessment of a resident's gastric tube (tube inserted into the stomach used to administer enteral feedings) placement and gastric residual volume (Resident #76). This deficient practice was identified for 1 (Resident #1) of 1 (Resident #76) residents investigated for enteral feeding. Findings: Review of the facility's Enteral Tube Feeding via Continuous Pump policy revealed, in part, the verification of a resident's gastric tube placement and the amount and type of enteral feeding administered to the resident should be documented in the resident's medical record. Review of Resident #76's medical record revealed Resident #76 had diagnoses including dysphagia (a swallowing disorder) and protein-calorie malnutrition. Review of Resident #76's Minimum Data Sheet with an Assessment Reference Date of 12/07/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to: 1. Ensure dented cans in the dry storage room were disposed of and not readily available for use; 2. Ensure cooking and serving items (oven, deep fryer, pots and pans) were clean and did not contain dark brown substance; and 3. Ensure the kitchen walls and two air vents were clean and did not contain black, furry substance. Findings: Observation of the facility's kitchen with S13Dietary Manager (DM) on 12/08/2024 at 9:46 a.m., revealed the dry storage room had 1 can of Rosarita Traditional refined beans, 2 cans of Mandarin orange in light syrup, and 1 can of Lucky Leaf filling/toping that were dented near the lip of the cans. In an interview on 01/11/2024 at 9:47 a.m. with S13DM confirmed the cans identified above were dented, available for use, and should have been discarded. Observation of the facility's kitchen with S13DM on 01/08/2024 at 10:24 a.m., 01/09/2024 at 1:13 p.m., 01/10/2024 at 10:53 a.m., and 01/11/2024 at 1:34 p.m., revealed, in part, the facility's deep fryer had dark brown buildup of unknown substance on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-11 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to complete a plan of care meeting for 1 (Resident #433) of 19 (Resident #28, Resident #19, Resident #24, Resident #2, Resident #29, Resident #3, Resident #68, Resident #433, Resident #12, Resident #70, Resident #58, Resident #13, Resident #11, Resident #64, Resident #79, Resident #76, Resident #22, Resident #183, and Resident #133) sampled residents. Findings: In an interview on 01/09/2024 at 11:30 a.m., the responsible party for Resident #433 stated she had never been informed of a plan of care meeting nor never attended a plan of care meeting for Resident #433. Review of Resident #433's record revealed, in part, no documented evidence of plan of care meetings for Resident #433. In an interview on 01/11/2024 at 9:50 a.m., S10Assisstant Administrator stated there was no documentation of plan of care meetings for Resident #433.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-11 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, observations, and interviews, the facility failed to assess a resident for self-administration of medications for 1 (Resident #58) of 19 (Resident #28, Resident #19, Resident #24, Resident #2, Resident #29, Resident #3, Resident #68, Resident #433, Resident #12, Resident #70, Resident #58, Resident #13, Resident #11, Resident #64, Resident #79, Resident #76, Resident #22, Resident #183, and Resident #133) sampled residents. Findings: Review of the facility's Self-Administration of Medications policy revealed, in part, residents had the right to self-administer medications if the interdisciplinary team had determined that it was clinically appropriate and safe for the resident to do so. Further review revealed if it was deemed safe and appropriate for a resident to self-administer medications, this was documented in the medical record and the resident's care plan. Review also revealed self-administered medications were stored in a safe and secure place, which was not accessible by other residents. Review of Resident #58's Minimum Data Set with an Assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-11 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure a resident's clinical record contained a completed Advance Directive for 1 (Resident #183) of 2 (Resident #24 and Resident #183) sampled residents reviewed for advance directives. Findings: Review of Resident #183's record revealed, in part, an admissions date of 12/18/2023. Further review of Resident #183's record revealed no documentation of an advance directive for Resident #183. In an interview on 01/10/2024 at 10:28 a.m., S11License Practical Nurse (LPN) stated she was not able to find documentation of a code status or an advance directive in Resident #183's record. In an interview on 01/10/2023 at 10:40 a.m., S2Director of Nursing (DON) stated code status and Advance Directive should be documented in the Resident's record. S2DON further stated there was no documentation and the facility could not present documentation of a code status or Advance Directive for Resident #183.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-11 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident with an identified mental health diagnosis was referred for a Level II Preadmission Screening and Resident Review (PASARR) evaluation as required for 1 (Resident #29) of 1 (Resident #29) sampled residents reviewed for PASARR. Findings: Review of Resident #29 Level I PASARR dated 11/24/2021 revealed, in part, Resident #29 was assessed to have an active diagnosis of Major Depressive Disorder (mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life). Further review revealed Level I PASARR was completed and Resident #29 did not require a Level II PASARR upon admission [DATE]. Review of Resident #29 Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/05/2023 revealed, in part, Resident #29 was assessed to have an active diagnosis of Post-Traumatic Stress Disorder (mental health condition that is triggered by experiencing or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-11 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to act on two pharmacist's irregularities sent to the attending physician for 1 (Resident #19) of 5 sampled residents (Resident #13, Resident #19, Resident #22, Resident #28 , and Resident #70). Findings: Review of the consultant pharmacists' letters revealed, in part, any irregularities identified were communicated to the director of nursing and the attending physician(s) via consultant letters. Review of Resident #19's record revealed, in part, was reviewed by the consultant pharmacist on the following dates listed below. On 10/11/2023 the pharmacist sent a letter for psychiatric; and, On 11/17/2023 the pharmacist sent a letter for the medication Neudexta (a medication used to treat a certain mental/mood disorder) with no other noted explanation. In an interview on 01/10/2024 at 2:30 p.m., S2Director of Nursing (DON) stated that the facility did not have the medical doctor's response to the consultant pharmacist's request for the letter requests of 10/11/2023 and on 11/17/2023 and should have. S2DON further stated we should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure staff performed hand hygiene while passing ice. This deficient practice was observed for 1 (S4Certified Nursing Assistant) of 2 (S4Certified Nursing Assistant and S16Certified Nursing Assistant) Certified Nursing Assistants observed passing ice. Findings: Review of the facility's Handwashing-Hand Hygiene Policy and Procedures revealed personnel shall use alcohol-based hand rub or alternatively soap and water after contact with objects in the immediate vicinity of the resident. Observation on 01/08/2024 at 10:47 a.m. revealed S4Certified Nursing Assistant (CNA) went into room a, grabbed the pitcher with an ungloved hand for Resident #5 and Resident #52, filled the pitchers with ice using an ice scoop, returned ice pitchers back to Resident #5 and Resident #52, and exited the room without performing hand hygiene. Observation on 01/08/2024 at 10:51 a.m. revealed S4CNA go into room b, grabbed the pitcher with an ungloved hand for Resident #13 and the cup for Resident #67, filled the pitcher and cup with ice, returned the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-06-10 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure documentation was complete and accurate for residents' activities of daily living (ADL) for 3 (Resident #1, Resident #2, Resident #3) of 3 (Resident #1, Resident #2, Resident #3) sampled residents investigated for ADLs. Findings: Review of the facility's Charting and Documentation policy, dated July 2017, revealed, in part, all services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physical, functional or psychosocial condition, shall be documented in the resident's medical record. Resident #1 Review of Resident #1's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/18/2025 revealed Resident #1 required supervision and set up help with transfer. Further review of Resident #1's MDS revealed Resident #1 required partial to moderate assistance with personal hygiene. Review of Resident #1's Care Plan with a documented goal date of 06/19/2025 revealed, in part, Resident #1 had an ADL self-care performance deficit. Further review revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • No harm found · B2025-05-08 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interview, the facility failed to post nurse staffing information at the beginning of each shift daily as required. Findings: Observation on 05/06/2025 at 10:45PM revealed the facility's posted nurse staffing information was dated 05/05/2025. Observation on 05/06/2025 at 3:02PM revealed the facility's posted nurse staffing information was dated 05/05/2025. Observation on 05/08/2025 at 9:28AM revealed the facility's posted nurse staffing information was dated 05/07/2025. Observation on 05/08/2025 at 11:32AM revealed the facility's posted nurse staffing information was dated 05/07/2025. In an interview on 05/08/2025 at 11:33AM, S2Director of Nursing (DON) S2DON acknowledged the nurse staffing information should have been posted on 05/06/2025 and 05/08/2025 as required.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2026-03-10 for 23 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NEXION HEALTH — 51 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 1 of 52.3-1.3 vs chain
Staffing 3 of 52.8+0.2 vs chain
Quality measures 1 of 52.6-1.6 vs chain
The other 50 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Bay Ridge Healthcare CenterLa Porte, TX 1 of 5Claiborne Healthcare CenterShreveport, LA 1 of 5Cornerstone Rehabilitation And Healthcare CenterCorinth, MS 1 of 5Crystal Rehabilitation And Healthcare CenterGreenwood, MS 1 of 5Duncanville Healthcare and Rehabilitation CenterDuncanville, TX 1 of 5Flatonia Healthcare CenterFlatonia, TX 1 of 5Gonzales Healthcare CenterGonzales, LA 1 of 5Green Valley Healthcare and Rehabilitation CenterFort Worth, TX 1 of 5Grenada Rehabilitation And Healthcare CenterGrenada, MS 1 of 5Holly Springs Rehabilitation And Healthcare CenterHolly Springs, MS 1 of 5Indianola Rehabilitation And Healthcare CenterIndianola, MS 1 of 5Lily Springs Rehabilitation and Healthcare CenterLampasas, TX 1 of 5Meadowview Health & Rehab CenterMinden, LA 1 of 5New Iberia Manor SouthNew Iberia, LA 1 of 5Picayune Rehabilitation And Healthcare CenterPicayune, MS 1 of 5Pierremont Healthcare CenterShreveport, LA 1 of 5Prairie Meadows Rehabilitation and Healthcare CentFloresville, TX 1 of 5The Bluffs Rehabilitation And Healthcare CenterVicksburg, MS 1 of 5Village Creek Rehabilitation and Nursing CenterLumberton, TX 1 of 5Willow Park Rehabilitation Health Care CenterClifton, TX 1 of 5Woodlands Rehabilitation And Healthcare CenterClinton, MS 1 of 5Yazoo City Rehabilitation And Healthcare CenterYazoo City, MS 2 of 5Great Oaks Rehabilitation And Healthcare CenterByhalia, MS 2 of 5Kaplan Healthcare CenterKaplan, LA 2 of 5Many Healthcare and Rehabilitation CenterMany, LA 2 of 5New Iberia Manor NorthNew Iberia, LA 2 of 5North Star Ranch Rehabilitation and Healthcare CenBonham, TX 2 of 5Willow Park Rehabilitation And Care CenterWillow Park, TX 3 of 5Barton Valley Rehabilitation and Healthcare CenterAustin, TX 3 of 5Cedar Ridge Rehabilitation and Healthcare CenterPilot Point, TX 3 of 5Columbia Rehabilitation And Healthcare CenterColumbia, MS 3 of 5Cross Timbers Rehabilitation and Healthcare CenterFlower Mound, TX 3 of 5Delta Rehabilitation And Healthcare CenterCleveland, MS 3 of 5Golden Creek Healthcare And Rehabilitation CenterNavasota, TX 3 of 5Lakeview Rehabilitation and Healthcare CenterWinnsboro, TX 3 of 5Lone Star Ranch Rehabilitation and Healthcare CentKingsville, TX 3 of 5Midwestern Healthcare CenterWichita Falls, TX 3 of 5Natchez Rehabilitation And Healthcare CenterNatchez, MS 3 of 5Ridgecrest Healthcare And Rehabilitation CenterForney, TX 4 of 5Arbor Hills Rehabilitation And Healthcare CenterEagle Lake, TX

Showing 40 of 50; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
NEXION HEALTH OF OHI INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL100%since 07/01/2003
NEXION HEALTH LEASING, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLNO PERCENTAGE PROVIDEDsince 07/01/2003
NEXION HEALTH, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLNO PERCENTAGE PROVIDEDsince 07/01/2003
BOLT, BRETTONIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 04/02/2003
KIRLEY, FRANCISIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLNO PERCENTAGE PROVIDEDsince 04/02/2003
SIDDON, GEOFFREYIndividualW-2 MANAGING EMPLOYEEsince 06/03/2015
HERDRICH, WILLIAMIndividualCORPORATE DIRECTORsince 02/01/2012
REID, JOHNIndividualCORPORATE DIRECTORsince 12/03/2018
RINER, MEERAIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2012
FALLON, JOHNIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 04/02/2003
LEE, BRIANIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2012

CMS files one row per role, so the 21 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.6M
Net patient revenuemost recent cost report
+2.9%
Operating marginrevenue minus expenses
$533K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 6%Other / private 13%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $533K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$270per resident / day
operating cost
$8,205per month
≈ monthly operating cost
$278per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195425. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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