Duncanville Healthcare and Rehabilitation Center
419 S Cockrell Hill Rd, Duncanville, TX 75116 · For profit - Corporation · 124 certified beds · (972) 708-8800 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $26,118 in federal fines (most recent 2025-05-20)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (56%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.9% | 15.8% | 15.4% | typical |
| Long-stay residents who lose too much weight | 0.0% | 3.0% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.8% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.0% | 2.4% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.0% | 3.3% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 12.1% | 14.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 6.2% | 18.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.6% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.3% | 3.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 9.6% | 13.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.0% | 9.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.2% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 72.3% | 88.0% | 79.4% | typical |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 36 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 15% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.4%CMS range 29.3–64.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 7.5–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.3%CMS range 3.9–12.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.99 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 124 beds and averages 74.4 residents a day — about 60% occupied, or roughly 50 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.95 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.66 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.58 hrs/resident/day on weekends vs 4.10 on weekdays — 13% thinner on weekends. RN hours go from 0.33 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 56% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
59 citations, most serious first. The 16 most serious are shown; the remaining 43 are one tap away and print in full.
- Immediate jeopardy · J2025-05-20 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure personnel provided basic life support, which included CPR, to a resident requiring such emergency care prior to the arrival of emergency medical personnel and subject to related physician orders and the resident's advance directives for 1 of 7 residents (Resident #1) reviewed for cardio-pulmonary resuscitation. RN E failed initiate CPR when FM C told him Resident #1 was unresponsive on [DATE]. A Past Non-Compliance Immediate Jeopardy (PNC IJ) was identified and presented to the Administrator and DON on [DATE] at 4:04 PM at exit. The noncompliance began on [DATE] and ended on [DATE]. The facility corrected the noncompliance before the investigation began. This failure could place residents at risk of not receiving life-saving measures, medical complications, distress, and up to and including death. Findings included: Record review of Resident #1's face sheet dated [DATE] reflected she was an [AGE] year-old female that was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-01-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to consult with the resident's physician and notify the resident's representative when there was a significant change in the resident's physical, mental, or psychosocial status for 1 of 5 residents (Resident #1) reviewed for notification of changes. The facility failed to notify and consult with the Resident #1's physician and notify the resident's representative when Resident #1 was coughing up blood on 01/06/24 and her blood sugar level dropped to 52 mg/dl on 01/07/24. Resident #1 was hospitalized on [DATE] and expired on 01/08/24. An Immediate Jeopardy (IJ) was identified on 01/11/24 at 2:25 PM. While the IJ was removed on 01/12/23, the facility remained out of compliance at a severity level of actual harm and a scope of isolated due to the facility still monitoring the effectiveness of their Plan of Removal. This deficient practice could place residents at risks of a delay in medical treatment, which could lead to worsening of their condition,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-01-12 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect a resident's right to be free from deprivation of goods for 1 of 5 residents (Resident #1) reviewed for abuse. 1. The facility failed to provide Resident #1 with goods necessary to avoid physical harm, when the nurses did not report to the resident's MD/NP change of conditions including her coughing up blood on 01/06/24, her blood sugar reaching a level of 52 mg/dl on 01/07/24. 2. LVN B failed to take Resident #1's vitals when her BS dropped to 52 mg/dl. Resident #1 was found approximately 40 minutes later unresponsive with no pulse, which led to her being hospitalized on [DATE]. Resident #1 expired on 01/08/24. An Immediate Jeopardy (IJ) was identified on 01/11/24 at 2:25 PM. While the IJ was removed on 01/12/23, the facility remained out of compliance at a severity level of actual harm and a scope of isolated due to the facility still monitoring the effectiveness of their Plan of Removal. This deficient practice could place residents at risks…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-01-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 of 5 residents (Resident #1) reviewed for quality of care. The facility nurses failed to identify and report to Resident #1's MD/NP change of conditions, including her coughing up blood on 01/06/24 and her blood sugar reaching a level of 52 mg/dl on 01/07/24, which led to her not being provided with needed care and services. Resident #1 was hospitalized on [DATE] and expired on 01/08/24. An Immediate Jeopardy (IJ) was identified on 01/11/24 at 2:25 PM. While the IJ was removed on 01/12/23, the facility remained out of compliance at a severity level of actual harm and a scope of isolated due to the facility still monitoring the effectiveness of their Plan of Removal. This deficient practice could place residents at risks of not obtaining the care that was needed, which could lead to worsening of their condition, hospitalization, or death. Findings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2023-08-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure each resident receives adequate supervision and assistance devices to prevent accidents for 1 of 5 residents (Resident #1) reviewed for adequate supervision. The facility failed to supervise and implement a wander guard device when Resident #1 set off the alarm on the door near the laundry area, in an attempt to exit the facility. Resident #1 was later successful in exiting the same door, because the RN Supervisor did not reset the alarm after the first attempt. The the outside temperature was approximately 100 degrees and Resident #1 was located on the facility's property near the gazebo. The noncompliance was identified as PNC. The IJ began on 07/30/23 and ended on 07/31/23. The facility had corrected the noncompliance before the survey began. This failure could place the residents with exit seeking behaviors at risk for injury. Findings included: Record review of Resident #1's electronic Face Sheet, dated 08/01/23, revealed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for 1 (Resident #6) of 5 residents reviewed for quality of care in that:. 1) Resident #6 was observed to have moisture-related skin breakdown and chafing which had not been addressed by the nursing staff; and 2) The facility failed to conduct weekly skin assessments and ensure Resident #6 was accurately assessed and treated for her skin breakdown. This failure placed residents at risk of having unidentified skin conditions leading to delays in treatment and worsening of conditions. Findings included: Record review of Resident #6's admission Record dated 02/23/24 reflected she was a [AGE] year-old female originally admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses including acute respiratory failure (lungs cannot release…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that a resident with urinary incontinence, based on the resident's comprehensive assessment, received the appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for one (Resident #1) of 6 residents reviewed for incontinent care. The facility failed to ensure Resident #1 was assisted with incontinence care and toileting in a timely manner on 05/20/26. This failure could place residents at risk of skin breakdown, infection and a diminished quality of life by not receiving care and services to meet their toileting needs. Record review of Resident #1's annual MDS assessment, dated 01/10/26, reflected a [AGE] year-old-male admitted to the facility on [DATE]. Resident #1's diagnoses included hypertension (elevated blood pressure), cerebral palsy (a group of lifelong neurological disorders that affect movement, muscle tone, and posture), non-Alzheimer's dementia (many other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to send a copy of the residents' discharge notice to the representative of the Office of the State Long-Term Care (LTC) Ombudsman for 1 of 3 residents (Resident #1) reviewed for discharge planning. The facility failed to send a copy of the discharge notice to the facility's Ombudsman when Resident #1 received a discharge notice on 03/19/26 and 04/22/2026. This failure could place residents at risk of being discharged without alternative placement, discharge options, their rights to appeal and access to advocacy services.Findings included: Record review of Resident #1's face sheet dated 04/30/26 reflected a [AGE] year-old female admitted to the facility on [DATE] with diagnoses that included Chronic Obstructive Pulmonary Disease (a lung condition caused by damage to the lungs), Attention-Deficit Hyperactivity Disorder (persistent inattention, hyperactivity, and impulsivity), Insomnia (persistent difficulty falling asleep), Type 2 Diabetes (the body fails…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 1 of 6 residents (Resident #2) reviewed for ADL care.The facility failed to provide Resident #2 assistance with timely incontinence care for at least 5 hours.This failure could place the residents at risk for decreased feelings of self-worth, skin breakdown, and infection.Findings included:Record review of Resident #2's face sheet revealed a [AGE] year-old female admitted to the facility on [DATE] with medical diagnoses of Dementia (a decline in mental ability), Muscle Wasting and Atrophy (loss of muscle mass), Unspecified Protein-Caloric Malnutrition (deficient protein and caloric intake), Type 2 Diabetes (the body resists insulin), and Benign Paroxysmal Vertigo, Bilateral (calcium crystals are dislodged in both inner ears). Record review of Resident #2's quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive, person-centered care plan for each resident that included measurable objectives and time frames to meet the resident's medical, nursing, and mental and psychosocial needs and described the services that were to be furnished to attain, or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 1 of 6 residents (Resident #1) reviewed for care plans in that:The facility failed to include interventions for ADLs in Resident #1's care plan.This failure could affect residents by placing them at risk of not receiving individualized care and services to meet their needs.Record review of Resident #1's face sheet revealed a [AGE] year-old male admitted to the facility on [DATE] with medical diagnoses of Hemiplegia (paralysis of one side of the body), Cerebral Infarction (a type of ischemic stroke caused by disrupted blood supply and restricted oxygen supply), Type 2 diabetes (the body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide the necessary services for residents who are unable to carry out activities of daily living to maintain good grooming and personal hygiene for 1 (Resident #1) of 6 residents reviewed for ADLs. The facility failed to ensure Resident#1 had his fingernails trimmed.This failure could place residents who were dependent on staff for ADL care at risk for loss of dignity, risk for infections, and a decreased quality of life. Record review of Resident #1's face sheet revealed a [AGE] year-old male admitted to the facility on [DATE] with medical diagnoses of Hemiplegia (paralysis of one side of the body), Cerebral Infarction (a type of ischemic stroke caused by disrupted blood supply and restricted oxygen supply), Type 2 diabetes (the body resists insulin causing high blood sugar levels), Muscle Weakness (the loss of strength in one or more muscles) and Muscle Wasting and Atrophy (loss of muscle mass).Record review of Resident #1's quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection control program designed to prevent the development and transmission of infection for 1 of 8 residents (Resident #1) observed for infection control. The facility failed to ensure CNA A performed hand hygiene, and proper use of gloves, while providing incontinent care to Resident # 1 on 03/25/2026. These failures could place residents at risk for development of infection.Findings include: Record review of Resident #1's Quarterly MDS, dated [DATE], reflected he was a [AGE] year-old male admitted to the facility on [DATE], and readmitted [DATE] with the diagnoses of acute kidney failure (a sudden decrease in kidney function occurring over hours or days, causing waste buildup, fluid retention, and electrolyte imbalances), Chronic obstructive pulmonary disease with exacerbation (a sudden worsening of symptoms-increased dyspnea, cough, and mucus-beyond normal daily variations, often triggered by respiratory infections or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-05 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life for 4 of 10 residents (Resident #1, Resident #4, and Resident #5 and Resident #6 ) reviewed for rights. The facility failed to ensure the staff in the main dining room served Resident #4, and Resident #5, at the same time Resident #1 was served his lunch meal. The facility failed to ensure CNA B made up Resident #6's bed in her room before lunch as she had requested. These failures could place residents at risk of feeling like their dignity was being invaded or the facility was not their home. Findings included: Record review of Resident #1's admission MDS assessment, dated 09/23/2025, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #1 had diagnosis which included: heart failure (weakened heart), hypertension (increased blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-05 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for one of five (MA A) staff members reviewed for infection control procedures.Medication Aide A failed to perform hand hygiene after direct contact with residents while serving meals in the main dining room.This failure could place residents at risk for healthcare associated cross contamination and infections. Findings included:Record review of Resident #1's admission MDS assessment, dated 09/23/2025, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #1 had diagnosis which included: heart failure (weakened heart), hypertension (increased blood pressure), and diabetes (increased sugar levels). Resident #1 had severe cognitive impairment and required assistance of one staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-08 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that resident who require colostomy, urostomy, or ileostomy services, receive such care consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals and preferences for one (Resident #1) of five residents.The facility failed to change Resident #1 colostomy bag upon request.These failures placed residents at risk of embarrassment, at risk of loss of dignity and a decrease in quality of life.The findings include:During a review of the Face Sheet for Resident #1 reflected a [AGE] year old male admitted to the facility on [DATE] with the following diagnoses: unspecified intestinal obstruction (food or stool cannot pass through the small or large intestine, but the specific cause is not yet known or categorized), unspecified as to partial versus complete obstruction; dysphagia (difficulty swallowing, where food or liquids cannot move easily from the mouth to the stomach),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that all allegations involving abuse, neglect, and misappropriation were reported immediately, but no later than 2 hours after the allegation was made to the State Survey Agency for 1 of 6 residents (Resident #1) reviewed for abuse and neglect.The facility did not report to the State Survey Agency (HHSC) an incident in which Resident #1 tied the call light cord around his neck.This failure could place residents at risk for abuse/neglect and could lead to a diminished quality of life and psychosocial harm. The findings included: Record review of Resident #1's face sheet, dated 09/18/2025, reflected an [AGE] year-old male with an initial admission date of 08/15/2025. Resident #1 had diagnoses which included chronic diastolic heart failure (a condition where the heart becomes stiff and cannot relax properly, making it difficult for the heart to fill with blood), severe intellectual disabilities (a condition characterized by significant limitations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 43 citations
- Potential for harm · Ecited before2025-08-14 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review the facility failed to ensure that medications were secure and inaccessible to unauthorized staff and residents for three (one medication cart for Hall 400 and one medication cart for Hall 200, one medication cart for Hall 300) of seven medication carts reviewed for medication storage. The facility failed to ensure medication supplies were all stored in locked compartments and permit only authorized personnel to have keys, when LVN A's one medication cart for Hall 400 were left unlocked and unattended by LVN A. The facility failed to ensure medication supplies were all stored in locked compartments and permit only authorized personnel to have keys when LVN B's two medication carts for Hall 200 and one medication carts for Hall 300 were left unlocked and unattended by LVN B. This failure could result in resident access and ingestion of medications leading to a risk for harm and possible drug diversion. Findings included: An observation on 08/12/2025 at 4:30 a.m., revealed LVN B's one medication cart were left at the nursing station…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-14 · tag F0773 — patternProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to promptly notify the physician of laboratory results in accordance with facility policy and procedures for notification for 1 of 5 residents (Resident #306) reviewed for laboratory services.The facility failed to send Resident #306's weekly labs to the infectious disease doctor while the resident resided at the facility from 11/27/24 to 12/20/24.This deficient practice placed the residents at high risk of not receiving treatment, and/or developing complications.Findings included:Review of Resident 306's MDS dated [DATE] reflected the resident was [AGE] year-old female admitted to the facility on [DATE] and discharged on 12/20/24. Her diagnoses included diabetes and anxiety disorder. Resident #306 had a BIMS of 6 indicating her cognition was severely impaired. The MDS also reflected the resident had a stage 4 pressure ulcer.Review of Resident #306's care plan effective on 11/28/24 reflected the resident had pressure ulcers to her right heel, unstageable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to store, prepare, distribute, and serve foods in accordance with the professional standards for food service safety in the facility's kitchen. 1. The facility failed to ensure food items in the refrigerator, freezer and dry storage room were labeled and stored in accordance with the professional standards for food service.2. The facility failed to ensure stored canned goods, had an uncompromised seal, free from dents.3. The facility failed to discard items stored in refrigerator, freezers or dry storage that were not properly labeled or past the 'best buy', consume by or expiration dates.These failures could place residents at risk for food-borne illness and cross contamination. Findings Included:Observation of the walk-in food storage room on 08/12/2025 at 5:15 a.m., revealed the following:- 1 Box of graham cracker crumbs in unsealed zip top bag. 5 lbs., date was written by facility 5.13.2025.- 12 slices of white bread in an unsealed, unlabeled bag.- 1 opened 24oz ketchup bottle, 1/2 full, BB date: 9.28.2026.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an Infection Prevention and Control Program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for five (Resident #74, #46,#5, #73, and #29) of eight residents observed for infection control in that: CNA C failed to wear a gown, change her soiled gloves and wash hands during incontinent care to Resident #74. LVN D failed to clean off the overbed table prior to and after usage, while replacing tubing on Resident #46' G-tube. LVN E failed to disinfect the blood pressure cuff, in between vital sign checks for Resident #5, and Resident #73. LVN E failed to disinfect the glucometer (machine used to check blood sugar) in between usage on Resident # 29 and Resident #5. LVN E failed to change her soiled gloves and wash hands during tracheostomy care to Resident #5Findings included:1.Review of Resident #74's quarterly MDS assessment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-14 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews the facility failed to send a copy of the residents' discharge notice, prior to discharge, to the representative of the Office of the State Long-Term Care (LTC) Ombudsman of the residents' transfer or discharge and the reasons for the move, for 1 of 5 residents (Resident #8) reviewed for notifying the LTC Ombudsman of the residents' discharge.Resident #8 was discharged on 07/01/2025 without a notice to the LTC state ombudsman.This failure could place residents at risk of not knowing their rights or receiving the services of the state LTC Ombudsman.The findings included:A record review of Resident #8's admission record dated 7/3/2025 revealed diagnoses which included Secondary Parkinsonism (similar to Parkinson disease caused by certain medicines, a different nervous system disorder or another illness), Muscle Weakness, Unspecified Lack of Coordination, Calculus of Ureter (kidney stone that has traveled into the ureter, the tube connecting the kidney to the bladder), Calculus in Bladder (bladder stones), Unsteadiness on Feet, Abnormal Weight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-14 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs residents for one (Resident #5) of three residents reviewed for medication review. LVN E failed to ensure Keppra (a medication given to prevent seizures) was administered to Resident #5 appropriately. LVN E did not hold the G-tube feeding an hour before and one hour after the medication was given. This failure could place residents at risk for not receiving medications as ordered by their physician and not receiving the intended therapeutic benefit of the medications.Findings included:Review of Resident #5's 30-day MDS assessment, dated 07/30/2025, reflected she was a [AGE] year-old female admitted to the facility on [DATE], with the following diagnoses: hypertension (high blood pressure), seizures (abnormal brain waves), diabetes (high blood sugar), and acute…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-20 · tag F0839 — patternEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the nursing staff were licensed for 1 of 4 staff (RN E) reviewed for competencies. The facility failed to ensure RN E was permitted to practice as a licensed vocational nurse. RN E registered nurse license was expired, the facility failed to ensure RN E was permitted to practice as a registered nurse. Confirmed through board of nursing RN E's nurse license was expired. The findings were: During an interview with the ADM on [DATE] at 10:00 AM requested license for RN E. During an attempted phone interview with (RN E) on [DATE] at 1:39 PM yielded no answer. A voicemail requesting return call was left. RN E did not return call for an interview. During a phone interview on [DATE] at 8:43 AM a request for RN E's nursing license verification was requested from the ADM. An email was sent to the ADM on [DATE] at 9:35 AM requesting RN E's nursing licensing verification for RN E. ADM did not respond to the email request. Record review of the website on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a safe and decent living environment for one (Dining Hall) of one dining halls reviewed for decent living environment. The facility failed to ensure ten dinner trays from 05/05/25 were removed from the dining hall before breakfast on 05/06/25. This failure could place residents at risk for diminished quality of life due to the lack of a well-kept environment. Findings included: In an observation on 05/06/25 at 7:45 AM, reflected ten dinner trays with food and trash on the tables and on a cart in the dining hall. There were about 8 residents observed as they sat in the dining hall awaiting breakfast. In an interview on 05/06/25 at 8:30 AM, Resident #1 stated he saw the dinner trays still out from last night when he walked into the dining hall. He stated the dinner trays from the night before were left out every now and then. Resident #1 stated he did not like clutter and stated clutter brought critters to the place like bugs and anything crawling. Resident #1 stated he did not like critters. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety in the facility's only kitchen. 1. The facility failed to ensure food stored in the refrigerator, freezer, and pantry were labeled, dated, and sealed. 2. The facility failed to ensure there were no dented canned goods in the pantry. 3. The facility failed to ensure there were no spoiled foods in the refrigerator or freezer. These failures could place residents at risk for food contamination and food-borne illness. Findings included: Observation on 05/06/25 beginning at 7:46 AM reflected the following items: Refrigerator: 1. One box of about 20 sweet potatoes with green and white mold circles 2. One box of about 15 cucumbers with white, furry mold and mushy ends 3. Large, clear container of mixed fruit in juice, not labeled or dated, with loose-fitting plastic wrap, not fully covering the top 4. Chopped chicken pieces in a plastic storage bag, no labeled or dated, with a torn open hole in the plastic, not closed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-01 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation for one (Resident #3) of four resident reviewed for misappropriation. The facility failed to ensure Resident #3 was free from exploitation when Resident #3 reported that $611.00 was taken from her. This failure could place the residents at risk of unresolved and unreported allegations of misappropriation. Findings included: Record review of Resident #3 face sheet dated 04/30/2025 revealed a [AGE] year-old female readmitted to the facility on [DATE] with an initial admission on [DATE]. Resident #3 discharged from facility on 01/10/2025. Resident #3's Diagnosis included Atherosclerosis of Native Arteries of Other Extremities with Ulceration (a form of peripheral arterial disease (PAD), which affects the blood supply to the limbs); Type 2 Diabetes Mellitus without Complications (the blood sugar levels are being managed effectively,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility in response to allegations of abuse, neglect, exploitation, or mistreatment, failed to report immediately to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with Texas law no later than two hours after the allegation is made, for 1 of 5 residents reviewed for abuse and neglect (Resident #1): The Administrator, who is the Abuse Coordinator, failed to immediately report (within 2 hours) an allegation of abuse that Resident #2 hit the arm of Resident #1. This failure could place residents at increased risk for abuse and neglect. Findings Include: Review of Resident #1's Quarterly MDS dated [DATE] reflected a [AGE] year-old female resident admitted to the facility on [DATE] with diagnoses in part including hemiplegia (paralysis on one side of the body) and cerebrovascular accident (stroke). The MDS reflected Resident #1 had a BIMS score of 15,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-23 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to ensure the comprehensive care plan was reviewed and revised by the interdisciplinary team after each assessment for one (Resident #5) of five residents reviewed for accidents. The facility failed to update interventions for falls or accidents on Resident #5's care plan from 10/31/24 to 12/03/24. Resident #5 had two falls on 11/10/24 and 11/23/24, no interventions were entered on Resident #5's care plan. This failure could place residents at risk of not addressing individualized needs and services. Findings included: Record review of Resident #5's face sheet dated 10/31/24 revealed Resident #5 was a [AGE] year-old male admitted to the facility on [DATE] with a diagnosis of Unsteadiness on Feet. Record review of Resident #5's MDS dated [DATE] revealed Resident #5 had a BIMS score of 15, indicating intact cognition. Resident #5 was required extensive assistance in toileting, transfers and bed mobility requiring the assistance of at least…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-23 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals to meet the needs of each resident for three (Resident #1, Resident #2, and Resident #3) of seven residents reviewed for pharmaceutical services. 1. LVN A failed to follow physician orders for administering medications (Carafate, amlodipine, aspirin, folic acid, losartan, pantoprazole DR, vitamin D3, finasteride, multivitamin, Potassium ER, and sertraline) by mouth to Resident #1 and administered the medications via Resident #1's gastrostomy tube (abdominal feeding tube). 2. LVN A failed to ensure proper placement of Resident #1's gastrostomy tube prior to administering medications. 3. LVN A failed to identify medications that should not be crushed for administration. LVN A crushed Potassium ER and pantoprazole DR and administered these medications to Resident #1. 4. LVN A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for four residents (Resident #1, #2, #3, and #4) reviewed for infection control procedures. The facility failed to ensure CNA A performed hand hygiene after direct contact with Residents #1, #2, #3, and #4 while serving meals on Hall 300. This failure could place residents at risk for healthcare associated cross contamination and infections. Findings included: Record review of Resident #1's 5-day [in progress] admission MDS assessment, dated 11/21/24, revealed a [AGE] year-old male who was admitted to the facility on [DATE]. Resident #1 had diagnoses which included: anemia (low iron levels), hypertension (high blood pressure), and heart failure (heart does not pump blood like it should). Resident #1's cognition was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for one (Resident #1) of three residents reviewed. The facility failed to send Resident #1 to the hospital when he requested to be transported to the hospital. This failure could place residents at risk of a change in condition and not receiving proper treatment and care in a timely manner. Findings included: Record review of Resident #1's face sheet, dated 10/16/24, reflected a [AGE] year-old male with an admission date of 09/12/24. Resident #1 had a diagnosis of Hypertensive Heart and Kidney Disease with Heart Failure and with Stage 5 Chronic Kidney Disease (damage to heart and kidneys due to prolonged high blood pressure), End Stage Renal Disease (kidneys no longer function properly), Type 2 Diabetes (body cannot produce enough insulin or process it), Sepsis (body responds…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in the facility's only kitchen, reviewed for food safety. 1. The facility failed to ensure the ice machine chute guard was clean. 2. The facility failed to ensure food items in the refrigerators, freezer and dry storage room were labeled with the item description (handwritten or manufacturer's label), had the received by date, the opened date and or the consume by or expiration by dates (if opened, 72 hours per the facility's policy or the manufacturer's expiration date); stored in accordance with the professional standards for food service. 3. The facility failed to discard opened items stored in refrigerator, freezers and dry storage that were not properly labeled with the opened or prepped by date and or past the 'best buy', consume by or manufacturer's expiration dates. 4. The facility failed to ensure multiple food items stored in a bin/container were each clearly identifiable. 5. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide the necessary services for residents who are unable to carry out activities of daily living to maintain good grooming and personal hygiene for 1 (Resident #19) of 5 residents reviewed for ADLs. On 07/08/24 at 9:47 AM the facility failed to ensure Resident #1 had his fingernails cleaned and trimmed. This failure could place residents who were dependent on staff for ADL care at risk for loss of dignity, risk for infections and a decreased quality of life. Findings included: A review of Resident # 19's face sheet dated 06/04/24 reflected a [AGE] year-old male who initially admitted to the facility on [DATE] and readmitted to the facility on [DATE], with the following diagnosis: Dementia (impaired ability to remember, think, or make decisions), and Anxiety. A review Resident #19's Quarterly Minimum Data Sheet (MDS), dated [DATE] reflected Resident #19 was assessed to with a Brief Interview for Mental Status (BIMS) score of 04 indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 of 5 residents (Resident #19) reviewed for quality of care when: A. On 07/08/24 at 9:47 AM CNA J failed to note that Resident #19 had superficial scratches to his forehead that had been observed earlier that day. B. On 07/08/24 at 1:47 PM LVN H failed to assess he superficial scratches to Resident #19's forehead after being notified about the superficial scratches. This failure placed facility residents at risk for worsening stasis and venous ulcers, Cellulitis (skin infection), Osteomyelitis (infection of the bone), Sepsis (infection of the blood) severe pain, and loss of limbs. Findings included: A review of Resident # 19's face sheet dated 06/04/24 reflected a [AGE] year-old male who initially admitted to the facility on [DATE] and readmitted to the facility on [DATE], with the following diagnosis: Dementia (impaired ability to remember, think,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure all drugs and biologicals were stored in accordance with currently accepted professional principles in locked compartments and permit only authorized personnel to have access to the keys for 1 (Resident #28) of 3 reviewed for storage of drugs, in that: LVN A failed to lock unattended medication cart outside of a resident room. The facility failed to ensure Resident #28's medications were stored properly prior to administration by LVN A. This failure could place residents at risk of medication misuse and diversion. The findings included: Record review of Resident #28's undated face sheet reflected Resident #28 was initially admitted to the facility on [DATE] with diagnoses to include: Quadriplegia (paralyzed to lower body), anxiety, (anxious), constipation (inability to have a bowl movement), and Chronic pain (pain). Record review of Resident #28's quarterly MDS, dated [DATE], reflected a BIMs of 12 indicating the Resident #28 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-10 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure Food and drink that is palatable, attractive, and appetizing temperature for 1 (Residents #14) of 6 residents reviewed for food and nutrition. The facility failed to serve the resident food that was the appropriate temperature and fully cooked. This failure could place residents at risk for decreased quality of life. Findings included: Review of Resident #14's undated face sheet revealed she was a [AGE] year-old-female admitted to the facility on [DATE] with diagnoses that included: Cardiovascular accident (stroke), seizures (nerve disorder), depression (mental illness), diabetes (increased blood sugar), and bipolar disorder (mental illness). Also listed on the face sheet was the following: Allergen Milk, Chocolate, & Tomato. Review of Resident #14's quarterly MDS assessment, dated 05/21/24, revealed she had a BIMs score of 14: cognitively intact. The resident had the ability to understand, with clear speech, and required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-10 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferencesfor 1 (Residents #14) of 6 residents reviewed for resident rights. The facility failed to facility's failure to provide lactose free milk to Resident #14. The resident had an allergy to milk products and the facility failed to keep the product in the facility. The facility failed to serve the resident food that was the appropriate temperature and fully cooked. This failure could place residents at risk for decreased quality of life. Findings included: Review of Resident #14's undated face sheet revealed she was a [AGE] year-old-female admitted to the facility on [DATE] with diagnoses that included: Cardiovascular accident (stroke), seizures (nerve disorder), depression (mental illness), diabetes (increased blood sugar), and bipolar disorder (mental illness). Also listed on the face sheet was the following:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to maintain clinical records on each resident that were complete and accurately documented in accordance with accepted professional standards and practices for 1 (Resident #19) of 5 residents reviewed for accuracy and completeness of clinical records. The facility failed to accurately document Resident #19 ' s superficial scratches on his forehead in his medical records. A. On 07/08/24 at 9:47 AM CNA J failed to note that Resident #19 had superficial scratches to his forehead that had been observed earlier that day. B. On 07/08/24 at 1:47 PM LVN H failed to assess he superficial scratches to Resident #19's forehead after being notified about the superficial scratches. C. On 07/09/24 at 1:41 PM CNA J revealed that she had been the CNA that gave Resident #19 a shower the previous day and that she that she had not noted any scratches on Resident #19. This failure placed facility residents at risk for worsening stasis and venous ulcers, Cellulitis (skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-25 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure each resident was provided equal access to care regardless of diagnoses, severity of condition, or payor source for two (Residents #1 and Resident #2) of seven residents reviewed for resident rights. 1) The facility failed to ensure Resident #1 was rescheduled for his colonoscopy (a procedure that uses a flexible tube with a camera to view the inside of the intestines) consultation when his appointment was cancelled on [DATE] due to a lapse in his Medicaid coverage. 2) The facility failed to ensure Resident #2 was scheduled for a timely Obstetrics and Gynecology (OBGYN--physician who cares for pregnant women and women's reproductive organs) consultation as recommended by her emergency room provider on [DATE] due to difficulties locating one within her Medicaid plan. Her appointment was not scheduled until after surveyor intervention. These failures placed residents at risk of delayed diagnostic studies necessary for their care and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-25 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food under sanitary conditions for 01 of 01 kitchen reviewed for food and nutrition services. The facility did not check the temperature of the breakfast eggs on the holding table on 02/23/24 at 7:00 AM. The facility did not check and document the temperatures of breakfast, lunch, and dinner meals on 02/23/24. These failures could place residents who ate food from the kitchen at risk of foodborne illness. Findings included: In an observation in the kitchen on 02/23/24 at 7:00am revealed the cook did check the temperatures for boiled eggs, over easy eggs, and fried eggs before putting on the resident's plate. Record review of the temperature log for the month of February 2024 revealed, temperatures were not taken on 02/01/24, 02/02/24,02/03/24,02/05/24, 02/11/24, 02/12/24, 02/13/24, 02/14/24, 02/15/24, 02/16/24, 02/17/24, 02/18/24, 02/19/24, 02/20/24, 02/21/24 and 02/22/24 for breakfast, lunch, and dinner meals. Record review of food handlers certificates revealed that all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-25 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the facility was administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being for 2 (Resident #1 and Resident #2) of 7 residents reviewed for resident rights. 1) The facility failed to ensure Resident #1 was rescheduled for his colonoscopy consultation when his was cancelled on [DATE] due to a lapse in his Medicaid coverage. No attempts were made by the facility staff to ascertain whether the Resident #1 had other payor sources available to him to proceed with his consultation. The Administrator was unaware Resident #1 was waiting for his Medicaid to be restored to proceed with his consultation. 2) The facility failed to ensure Resident #2 was scheduled for a timely Obstetric and Gynecology (OBGYN- physician who cares for pregnant women and women's reproductive organs) consultation as recommended by her emergency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents had the right to reside and receive services in the facility with reasonable accommodation of resident needs for 2 (Resident #5 and Resident #7) of 10 residents reviewed for accommodation of needs. The facility failed to ensure Resident #5's and Resident #7's call light was placed within their reach. This failure could place dependent residents at risk of unmet needs. Findings included: Record review of Resident #7's admission Record dated 02/24/24 revealed she was a [AGE] year-old female initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including other diseases of the biliary tract (organs and ducts that make and store bile); Type 2 diabetes; essential hypertension (high blood pressure); muscle weakness; lack of coordination; and abnormalities of gait and mobility (manner of walking). Record review of Resident #7's Quarterly MDS dated [DATE] revealed she had a BIMS score of 4 indicating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents who were unable to carry out activities of daily living received necessary services to maintain grooming, and personal hygiene for 2 (Resident #3 and Resident #5) of 5 residents reviewed for ADLs in that: Residents #3 was observed soaked in urine and feces in her bed. The urine had soaked through to her mattress. Resident #5 was observed laying in a soaked incontinence brief in her bed. The urine had soaked through to her pajamas and sheets. This failure could put residents at risk of impaired skin integrity, and decreased feelings of self-worth and dignity. Findings included: Record review of Resident #3's admission Record dated 02/24/24 revealed she was a [AGE] year-old female originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including encephalopathy (disturbance of brain function), cerebral infarction (stroke), dementia with agitation, and hemiplegia (loss of motor function) affecting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to establish a system of records, receipts, and disposition of all controlled drugs in sufficient detail to enable accurate reconciliation and account for all controlled drugs for one resident (Resident #4) of one resident reviewed for destruction of narcotic pain patches in that: LVN G failed to document the removal and destruction of Resident #4's fentanyl pain patch in a manner to prevent the misappropriation of, or accidental or intentional exposure to, narcotic medications. This failure could place residents at risk of not receiving medications due to drug diversion and could place residents or staff at risk for intentional or accidental exposure to used narcotic pain patches still containing active medication. Findings included: Review of Resident #4's admission record, dated 02/23/24, reflected Resident #4 was a [AGE] year-old female, admitted on [DATE], with diagnoses of stroke (Damage to the brain from interruption of its blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-25 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide each resident with a diet that met his or her daily nutritional and special dietary needs for one (Resident #8) of 5 residents reviewed for diet needs. The facility failed to provide Resident #8 with a NAS diet as ordered by the physician. This failure could place residents with special dietary needs at risk of disease exacerbation and/or inadequate nutrition. Findings included: Record review of Resident #8's face sheet, dated 2/25/24, revealed she was a [AGE] year-old woman who was admitted to the facility on [DATE]. Record review of Resident #8's baseline care plan, undated, revealed her dietary/nutritional status section reflected she received a 2gm NA, regular diet, and thin liquids. Record review of Resident #8's physician orders, dated 02/25/24, revealed her diagnoses were edema, insomnia, and hypertension. Her diet order (dated 02/20/24) reflected 2 gm NA diet, regular texture, and thin consistency. Observation and Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-07 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care of the resident, that meet professional standards of quality care for 1 (Resident #1) of 3 residents reviewed for care plans in that: The facility failed to ensure Resident #1 had a baseline care plan created within 48 hours after admission with goals and interventions. This deficient practice could affect residents who are newly admitted and could result in decreased quality of care. The findings included: Record review of Resident #1's face sheet, dated 02/07/24, reflected a [AGE] year-old male, with an admission date of 02/01/24. His diagnosis was not listed. Record review of Resident #1's baseline care plan dated 02/07/24, reflected an admission date of 02/01/24. The baseline care plan revealed the resident was not able to communicate well with staff, was dependent for eating, oral hygiene, toileting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to store all drugs and biologicals in locked compartments and permit only authorized personnel to have access for one of four (Medication Cart #1) medication carts reviewed for pharmacy services. The facility failed to ensure Medication Cart #1 was locked when unattended. This failure could place residents at risk of having access to unauthorized medications and/or lead to possible harm or drug diversion. Findings included: In an observation and interview on 02/07/24 at 10:22 AM, Medication Cart #1 was observed in the 100 hall between rooms [ROOM NUMBERS], unlocked and unattended. The medication cart was unlocked for an additional three minutes before Nurse C came out of the resident room. She stated she was unaware she left the medication cart unlocked, and stated she knew better than to leave it unlocked. Nurse C stated the risk of leaving the medication cart unlocked was someone could take the medications off the medication cart. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-27 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents had the right to reside and receive services in the facility with reasonable accommodation of resident needs were provided for 2 (Resident #1 and Resident #2) of 5 residents reviewed for accommodation of needs. The facility failed to ensure Resident #1's and Resident #2's call light was placed within his reach. This failure could place dependent residents at risk of injuries and unmet needs. The findings included: Record review of Resident #1's face sheet, printed on 09/27/23, revealed Resident #1 was an [AGE] year-old female who admitted to the facility on [DATE] with diagnoses of chronic kidney disease, muscle weakness, dysuria (painful urination), unspecified protein-calorie malnutrition, osteoarthritis, vascular dementia (changes in memory thinking and behavior that affect the blood vessels in the brain), glaucoma, age-related osteoporosis, and other abnormalities of gait and mobility. Record review of Resident #1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-27 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide Housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior for 3 (Rooms #108, #113 and #308) of 6 bedrooms reviewed for environment, in that: - The facility failed to ensure room [ROOM NUMBER]'s in-wall night light had a cover, exposing metal fixtures and a light bulb. - The facility failed to ensure the air condition units in Rooms #113 and #308 were free of damage and debris. These failures could place residents at risk of living in an unsafe, unsanitary, and uncomfortable environment. The findings included: Observation on 09/27/23 at 12:13 p.m., revealed room [ROOM NUMBER]'s air conditioning unit s had several broken circulation flaps with white, brown and green debris in the air vent. Observation on 09/27/23 at 12:18 p.m., revealed room [ROOM NUMBER] had a rectangular hole in the wall, to the left of the door. The hole exposed drywall, metal plates and a singular light bulb that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-27 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to employ staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service for 4 of 11 dietary support staff (DA B, DA C, DA D, and DA E) reviewed for competencies: The facility failed to ensure DA B, DA C, DA D, and DA E had a current Food Handling Certificate while working in the facility kitchen. This failure could place residents who consume food prepared in the facility kitchen at risk of foodborne illness due to being served by improperly trained staff. The findings included: Record review of the Food Handler certificate provided for DA B, indicated the certificate was issued on 08/24/2021 and was valid through 08/24/2023. Review of facility's active employee list indicated DA B had a hire date of 05/04/23. Record review of the Texas Food Handler Training certificate provided for DA C, indicated the certificate had a completion date of 06/25/2021 and indicated the certificate expired in two years (6/25/23). Review of the facility's active employee list…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-27 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen, in that: - The facility failed to ensure food items stored in dry storage were labeled and dated. - The facility failed to ensure foods stored in the walk in cooler were stored in a sanitary manner. - The facility failed to ensure foods stored in the walk-in cooler were labeled and dated. - The facility failed to ensure cooler temperatures were monitored and recorded since 09/18/23 through 09/19/23 and 09/24/23 through 09/27/23. - The facility failed to ensure personal food items were not stored in the walk-in freezer. - The facility failed to ensure food stored in the walk-in cooler were not stored past the use by date. These failures could place residents who received meals and/or snacks from the kitchen at risk for food borne illness. The findings included: Observation of the facility's dry storage area, walk in cooler and walk in freezer on 09/27/23 from 9:59 a.m. to 10:09 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-27 · tag F0801 — isolatedEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to employ sufficient staff with the appropriate competencies, and skills set to carry out the functions of the food and nutrition service for 1 (DM) of 1 reviewed for competencies: The facility failed to ensure the DM met the requirements for a certified dietary manager. This failure could place residents who consume food prepared in the facility kitchen at risk of foodborne illness due to being served by improperly trained staff. The findings included: Record review of Texas Food Manager Certification Program certificate provided for the DM, indicated the certificate had an effective date of 08/19/2018. The certificate indicated the expiration date was 5 years from the effective date, 08/19/2023. Review of the facility's active employee list indicated the DM had a hire date of 03/31/2010. On 09/27/23 at approximately 3:35 p.m., the ADMIN and DON were notified of the expired certifications provided to surveyor. The ADMIN stated all dietary staff should have valid certifications and he would double check to ensure the surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public, for one of six residents (Resident #1) reviewed for environment. 1. The facility failed to ensure Resident #1 had a sheet covering her bed. 2. The facility failed to ensure Resident #1 had a clean floor free of stains. These failures could place residents at risk of living in conditions that were not safe and decent. Findings include: In an observation and interview on 09/09/23 at 10:00 AM, revealed Resident #1 laid in her bed with no bed sheet that covered the mattress, and brown and tan, sticky stains on the floor and wall. The resident had a folded white sheet under her bottom. Resident #1's family member was in the room and stated she was not sure why the resident did not have a sheet that covered the mattress. She stated that she had an issue with no bed sheet in the past. The family member stated she had to bring full size sheet from home to cover the mattress at times. She stated one sheet was lost…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure, in accordance with state and federal laws, all drugs and biologicals were stored in locked compartments under proper temperature controls, and permitted only authorized personnel to have access to the medications for one of one (Nurse Station #1) reviewed for medication storage. The facility failed to ensure medication was on a locked cart or in a medication storage area and not in an unlocked, open area. This failure could place residents at risk of having access to unauthorized medications and/or lead to possible harm or drug diversion. Findings include: In an observation on 09/09/23 at 5:51 AM, eight bubble packs of prescription medication and one box of lidocaine patches were seen sitting on the nurse's station counter. There were 2 residents in the immediate area, and there was also staff walking near Nurse Station #1. The following medication was on the counter at Nurse Station #1: Atorvastatin Calcium 40 MG (14 pills) Oxybutynin 5 MG (2 full bubble packs) Nifedipine ER 60 MG (one full bubble…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews the facility failed to treat residents with respect and dignity and care for them in a manner and in an environment that promoted maintenance or enhancement of their quality of life for 4 (Residents #1, #2, #3, & #4) of 24 residents reviewed for resident rights. There was an allegation the facility staff failed to treat Residents #1, #2, #3, & #4, on the hallway with respect and dignity when they used inappropriate language (cussing) while walking down the hallway. This failure could place residents at risk for decreased quality of life, decreased self-esteem and increase anxiety. Findings included: Review of Resident #1's face sheet, dated 08/30/23, revealed she was a [AGE] year-old-female admitted to the facility on [DATE] with diagnoses that included: quadriplegia, seizures, depression, and anxiety. Review of Resident #1's quarterly MDS assessment, dated 08/09/23, revealed she had a BIMs score of 13: cognitively intact. The resident had the ability to understand, with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review of the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in the facility's only kitchen. 1.The facility failed to ensure food items in the refrigerator, freezer and dry storage room were labeled and stored in accordance with the professional standards for food service. 2. The facility failed to discard items stored in refrigerator, freezers or dry storage that were not properly labeled or past the 'best buy', consume by or expiration dates. 3. The facility failed to ensure only paper towels were placed in the handwashing sink garbage receptacle instead of gloves, product boxes and other forms of trash. 4. The facility failed to secure closed food items that were previously opened and stored in the dry storage room, refrigerator and freezer. These failures could place residents at risk for food-borne illness and cross contamination. Findings Included: Observation of the reach-in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an infection prevention and control program designated to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infection for 3 (Resident #82, Resident #83, and Resident #240) of 6 residents reviewed for infection control. The facility failed to ensure the Med Aide disinfected the blood pressure cuff in between blood pressure checks for Resident #82, Resident #83, and Resident #240. The facility failed to ensure the Med Aide used hand hygiene before and after contact with Resident #82, Resident #83, and Resident #240. These failure could place residents at-risk of cross contamination which could result in infections or illness. Findings included: Record review of Resident #82's admission MDS dated [DATE] revealed the resident was a [AGE] year-old male admitted to the facility on [DATE] with diagnoses of Atrial Fibrillation (irregular heartbeat),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-24 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that residents who require dialysis receive such services, consistent with professional standards of practice for one (Resident #47) of six residents reviewed for nursing services. The facility failed to obtain a physician's order for Resident #47's dialysis treatment, AV shunt monitoring (permanent venous access site for dialysis to remove excess fluid), and AV shunt pressure dressing monitoring and change, after he was admitted to facility from the hospital on [DATE]. This failure could place residents at risk of not receiving dialysis treatment as ordered by their physician. Findings included: Record review of Resident #47's admission MDS dated [DATE] revealed the resident was a [AGE] year-old male admitted to the facility on [DATE] with a diagnosis of Coronary Artery Disease, Hypertension (high blood pressure), hyperlipidemia (high cholesterol), and End Stage Renal Disease (kidney failure). He had a BIMS score of 13 (no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-08-14 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure Nurse Staffing Information was posted daily for one of one building. The facility did not post and maintain the required staffing information on August 12, 2025.This failure could place residents and visitors at risk of not knowing how many nursing staff were on duty and the actual hours worked per shift daily.findings included:During an observation on 08/12/25 at 04:35 AM, there was no Nursing Staffing Information posted up in the facility in an area visible to all residents and visitors.In an interview on 08/12/25 at 11:42 AM, The Staffing Coordinator state that she places the staffing sheets every morning when she arrives. She stated that she will adjust if there is a call out but the sheets are placed in the holder at on the wall near the Director of Nursing's office. She state that she also does the weekend sheets and they are accessible for the weekend supervisor or charge nurse to place and or update if needed. She stated that she placed it this morning but does not know who removed it. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$26,118 in federal fines across 3 penalties.
- $17,345 — penalty dated 2025-05-20
- $1,668 — penalty dated 2024-02-07
- $7,105 — penalty dated 2024-01-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to NEXION HEALTH — 51 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.3 | -1.3 vs chain |
| Staffing | 2 of 5 | 2.8 | -0.8 vs chain |
| Quality measures | 4 of 5 | 2.6 | +1.4 vs chain |
The other 50 homes this chain runs (chain average 2.2★, per CMS)
Showing 40 of 50; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| DALLAS COUNTY HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 02/21/2015 |
| NEXION HEALTH LEASING, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 08/08/2001 |
| NEXION HEALTH, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 08/08/2001 |
| CALLIES, MARILYN | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 02/11/2013 |
| TAYLOR, KIARA | Individual | W-2 MANAGING EMPLOYEE | — | since 09/20/2021 |
| CERISE, FREDERICK | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 02/21/2015 |
| PIERCE, DANIEL | Individual | CORPORATE OFFICER | — | since 03/16/2021 |
| NEXION HEALTH AT DUNCANVILLE INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/21/2015 |
| KIRLEY, FRANCIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/21/2015 |
| LEE, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/21/2015 |
| RINER, MEERA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/21/2015 |
CMS files one row per role, so the 16 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TX
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 676178. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.