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Claiborne Healthcare Center

1536 Claiborne Ave., Shreveport, LA 71103 · For profit - Corporation · 81 certified beds · (318) 631-3426 Medicare & Medicaid certified

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Abuse/neglect citations on record (F0600, F0602) — most recent Apr 20254 immediate-jeopardy citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$128,887 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Apr 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $128,887 in federal fines (most recent 2026-03-18)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1541 Kings Hwy · (318) 626-0000 · Call to confirm hours
Pharmacy
3102 Linwood Ave · (318) 635-8159 · Call to confirm hours
Grocery
3311 Line Ave · (318) 205-7582 · Call to confirm hours
Park
St. Vincent ave. · Typically dawn to dusk
Place of worship
1133 Saint Vincent Ave · (318) 510-7440

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.0%17.8%15.4%worse
Long-stay residents who lose too much weight4.1%5.2%5.4%better
Long-stay residents with a catheter left in their bladder1.5%1.2%0.9%worse
Long-stay residents with a urinary tract infection0.0%2.1%2.0%better
Long-stay residents with depressive symptoms0.4%2.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.6%3.5%3.3%better
Long-stay residents whose ability to walk worsened23.4%17.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication21.6%23.2%18.9%worse
Long-stay residents given the seasonal flu vaccine95.3%94.9%95.3%typical
Long-stay residents with pressure ulcers6.4%5.6%4.7%worse
Long-stay residents with worsening bladder/bowel control27.7%15.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table15.2%22.7%17.1%better
Short-stay residents who newly got an antipsychotic medication3.1%3.1%1.4%typical for the state — see note marked double-dagger below the table
Short-stay residents given the seasonal flu vaccine54.4%76.3%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.08U.S. median 0.31
Therapy hours / resident / day
0.04hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.08 therapist hours per resident per day in 2026Q1 — more than 4% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.111.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.25
RN hours/ resident / day
1.08
LPN hours/ resident / day
1.90
Aide hours/ resident / day
3.23
Total nurse hours/ resident / day
0.20
RN hoursweekends
44.8%
Total nursing turnover
57.1%
RN turnover

How full it usually is: this home is certified for 81 beds and averages 63.1 residents a day — about 78% occupied, or roughly 18 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.23 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.84 hrs/resident/day on weekends vs 3.38 on weekdays — 16% thinner on weekends. RN hours go from 0.27 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2026-03-18)
9
at the previous standard inspection (2025-01-29)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 16 most serious are shown; the remaining 24 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-06-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interviews the facility failed to ensure residents received adequate supervision to prevent elopement for 1 (#1) of 3 (#1, #2, #3) residents reviewed for elopement. The facility failed to provide adequate supervision for Resident #1 who was a known elopement risk. This deficient practice resulted in an immediate jeopardy situation for Resident #1 on 04/03/2026 at 5:31p.m., when he eloped from the facility through the front door unnoticed by staff while following visitors out of the building. Resident #1 had a history of exit seeking behaviors, had been identified as an elopement risk, and wore a wander guard ankle bracelet. Resident #1 was picked up by a local police officer about 0.9 miles from the facility on the interstate highway. Resident #1 was returned, uninjured, to the facility at approximately 6:45 p.m. on 04/03/2026. As a result of the investigation, it was determined the cause to be more than likely a staff member entered the door code in the system to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Lcited before2024-02-22 · tag F0684 — failed to provide proper treatment and quality of care — widespread
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and video footage review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice by failing to follow the facility's accident policy by moving a resident after a fall and failing to assess 1 (Resident #2) of 2 (Resident #2, #3) residents after a fall. The deficient practice resulted in an Immediate Jeopardy for Resident #2 on 02/14/2024 at approximately 5:35:22 a.m. (per video footage observed) when S3 Van Driver attempted to load Resident #2 on the van lift without following the manufacturer's guidelines for that van lift. S3 Van Driver tried to lift Resident #2's wheelchair over the side of the van lift instead of wheeling Resident #2 on to the front of the lift, as per manufacturer's guidelines. When S3 Van Driver grabbed the front left leg of the wheelchair to get over the side of the van lift, the wheelchair flipped over backwards with Resident #2 in the chair and landed on the concrete. S3 Van Driver called…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Lcited before2024-02-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespread
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interviews, and video review, the facility failed to ensure the residents' environment remains as free of accident hazards as possible for each resident who is transported in the facility's van via wheelchair. The facility's staff failed to follow the guidance of the manufacturer's 'Step by Step Wheelchair Lift Operation Guide' in the loading of wheelchaired residents for 1 (Resident #1) of 2 (Resident #2 and #3) residents reviewed for falls. The deficient practice resulted in an Immediate Jeopardy for Resident #2 on 02/14/2024 at approximately 5:35:22 a.m. (per video footage observed) when S3 Van Driver attempted to load Resident #2 on the van lift without following the manufacturer's guidelines for that van lift. S3 Van Driver tried to lift Resident #2's wheelchair over the side of the van lift instead of wheeling Resident #2 on to the front of the lift, as per manufacturer's guidelines. When S3 Van Driver grabbed the front left leg of the wheelchair to get over the side of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Lcited before2024-02-22 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews and video footage review, the facility failed to ensure the van driver possessed the competency to load a resident on to the facility van correctly and nursing staff possessed the competency to assess residents after a fall for 1 (Resident #2) of 2 (Resident #2 and #3) residents reviewed for falls. The deficient practice resulted in an Immediate Jeopardy for Resident #2 on 02/14/2024 at approximately 5:35:22 a.m. (per video footage observed) when S3 Van Driver attempted to load Resident #2 on the van lift without following the manufacturer's guidelines for that van lift. S3 Van Driver tried to lift Resident #2's wheelchair over the side of the van lift instead of wheeling Resident #2 on to the front of the lift, as per manufacturer's guidelines. When S3 Van Driver grabbed the front left leg of the wheelchair to get over the side of the van lift, the wheelchair flipped over backwards with Resident #2 in the chair and landed on the concrete. Did you observe hiS3 Van Driver called…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · L2024-02-22 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview and video footage review, the facility failed to be administered in a manner that enabled its resources to be used effectively and efficiently to attain or maintain the highest practicable physical, mental and psychosocial well-being for 1 (Resident #2) of 2 (Resident #2 and #3) residents after a fall: 1. by failing to ensure a system was in place to safely transport Resident #2 in the facility van; 2. by failing to ensure the van driver possessed the competency to load a resident on to the facility van correctly and nursing staff possessed the competency to assess residents after a fall; and 3. by failing to ensure a system was in place to provide necessary care and treatment in accordance with professional standards of practice to Resident #2 after an incident on 02/14/2024. The lack of administrative oversight resulted in an Immediate Jeopardy for Resident #2 on 02/14/2024 at approximately 5:35:22 a.m. (per video footage observed) when S3 Van Driver attempted to load Resident #2 on the van lift without following the manufacturer's guidelines for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure residents were free from accident hazards during transport resulting in a fall for 1 (#1) of 3 (#1, #2, #3) sampled residents who required transportation to appointments. S7Van Driver, S8Van Driver and S4Transportation CNA (Certified Nurse Assistant) failed to ensure Resident #1's mode of transportation was verified by his nurse which led to his fall. This deficient practice resulted in an actual harm for Resident #1 on 04/09/2024 at 1:45 p.m., when S7Van Driver attempted to load Resident #1 via wheelchair onto the facility van for a doctor's appointment when he was required to be transported by ambulance on a stretcher. S7Van Driver reported Resident #1's wheelchair tilted backwards after loading it onto the van lift. S7Van Driver further reported Resident #1's wheelchair fell backwards and slid down the front of her legs to the ground with his head resting on her foot. Resident #1 reported feeling increased anxiety prior to and during other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-06-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure each resident was treated with respect and dignity in a manner and in an environment that promotes or enhances his or her quality of life for 1 (#6) of 6 (1, #2, #3, #4, #5, #6) sampled residents. The facility failed to ensure communication by staff was dignified and respectful while assisting Resident #6 with care. Findings:Review of the facility's Resident Rights policy (revised 04/2017) revealed:Facilities shall have a written policy on resident rights and shall post and distribute a copy of those rights. In addition to the basic civil and legal rights enjoyed by other adults, residents shall have the rights listed below. Facility policies and procedures must be in compliance with these rights. Residents shall: .b. Be treated as individuals in a manner that supports their dignity; . Review of Resident #6's medical record revealed and initial admission date of 06/17/2025 with diagnoses including, in part, acquired absence of left leg above knee, Diabetes Mellitus due to underlying condition with diabetic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-18 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to develop a comprehensive care plan for 1 (#14) of 1 resident reviewed for urinary tract infection. Findings:Review of the facility's Care Plans, Comprehensive, Person-Centered policy, last review date 06/02/2025 revealed the following, in part:Policy Statement: A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial, and functional needs is developed and implemented for each resident. Review of Resident #14's medical record revealed an admit date of 06/17/2025 with a diagnosis of personal history of urinary tract infections (UTI). Review of S6Nurse Practitioner progress note created 01/27/2026 revealed the following, in part:Levofloxacin Oral Tablet 750 MG, Give 1 tablet by mouth one time a day for wound infection for 14 Days, 750 milligrams, active, 01/22/2026 to 02/05/2026. Cranberry-Vitamin C-Inulin, UTI-Stat Oral Liquid, Give 30 milligrams by mouth two times a day related to personal history of urinary tract infections, active,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-18 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interviews the facility failed to ensure nurse staffing data information was posted daily and retained for a minimum of 18 months. Findings:Observation on 03/16/2026 at 1:15 p.m. failed to reveal nurse staffing data information was posted. Observation on 03/17/2026 at 1:00 p.m. failed to reveal nurse staffing data information was posted. During an interview on 03/17/2026 at 1:09 p.m. S1 Interim Administrator reported the daily nurse staffing data information was not posted and should be. During an interview on 03/17/2026 at 2:00 p.m. S1 Interim Administrator reported she was unable to locate the daily staffing data information postings since 08/27/2025 and the daily postings should have been retained at least 18 months.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-18 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews the facility failed to accommodate the needs of 1(#29) resident of 2 residents reviewed for environment. The facility failed to ensure resident's call light remained within reach. Findings: Review of the facility's Resident Call System policy with review date of 03/28/2023 revealed in part: Residents are provided with a means to call staff for assistance through a communication system that directly calls a staff member or a centralized workstation. Policy interpretation and implementation:1. Each resident is provided with a means to call staff directly for assistance from his/her bed, from toileting/bathing facilities and from the floor. Review of Resident #29's 12/29/2025 Quarterly MDS assessment revealed in part, Resident #29 had a BIMS score of 00 which indicated severe cognitive impairment and did not have any functional impairment to upper or lower extremities. An observation on 03/16/2026 at 8:25 a.m. revealed Resident #29 lying in bed with dresser positioned at foot of bed. Further observation revealed Resident #29's call light lying on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-18 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, observation and interview the facility failed to ensure the outside dumpster lids were closed. Findings:Review of the provider's Food-Related Garbage and Refuse Disposal policy, reviewed and revised 03/05/2026 revealed the following, in part:7. Outside dumpsters provided by garbage pickup services will be kept closed and free of surrounding litter. Observation on 03/16/2026 at 8:14 a.m. revealed both of the dumpster's lids were completely open to the backside of the dumpster. During an interview on 03/16/2026 at 8:15 a.m., S4Dietary Manager verified both of the dumpster lids were completely open to the backside of the dumpster.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-02 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to protect resident's right to be free from verbal abuse by a staff member for 1 (Resident #1) of 3 (Resident #1, Resident #2, Resident #3) sampled residents. The facility implemented corrective actions which were completed prior to the State Agency's investigation, thus it was determined to be a Past Noncompliance citation. Findings: Review of the facility's Abuse Prohibition Policy dated 05/17/2024 revealed in part: Intent: Each resident has the right to be free from abuse, mistreatment, neglect, corporal punishment, involuntary seclusion, and financial abuse. Policy: 1. The facility will prohibit neglect, mental or physical abuse, including involuntary seclusion and the misappropriation of property or finances of residents. Definitions: Verbal abuse is defined as the use of, oral, written or gestured language that willfully includes disparaging or derogatory terms to resident or their families, or within their hearing distance regardless of their age,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-04-02 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to implement written policies and procedures for 1 (Resident #1) of 2 (Resident #1, Resident #3) residents reviewed with incidents in the past 4 months. An incident report was not completed for a verbal abuse incident involving Resident #1. Findings: Review of the facility's Policy for Resident and Visitor Accident Report dated as reviewed June 2024 revealed in part: A. Procedure Reporting of Resident Incidents and Visitor Accidents: An Incident Report must be completed by the person reporting the incident or the supervisor on the shift that the incident occurred. B. Resident Incident/Accidents: 1. Licensed nurse must: e. Notify the physician family, legal representative. 5. Document in the medical record -Date and Time of Incident -Nature of injury -Circumstances surrounding the incident (FACTS ONLY) -Resident's account of the incident -Names of witnesses -Time that the physician and family were notified -Physician orders received -Condition of resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-29 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews the facility failed to develop and implement a comprehensive person-centered care plan for each resident to meet resident's medical and nursing needs for 1 (#265) of 26 sampled residents. The facility failed to ensure: 1.) Resident #265 had an order and was care planned for left knee immobilizer and non-weight bearing to left leg. 2.) Resident #265 received diuretic as ordered by the physician due to diuretic not being reordered timely as per policy. Findings: Review of Resident #265's medical record revealed an admission date of 01/10/2025 with diagnoses that included, in part, other fracture of left femur sequela, unspecified fracture of lower end of left femur subsequent encounter for closed fracture with routine healing, type 2 Diabetes, morbid (severe) obesity due to excess calories, chronic obstructive pulmonary disease, chronic combined systolic (congestive) heart failure, atherosclerotic heart disease of native coronary artery with unspecified angina pectoris, and chronic kidney disease unspecified. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-29 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interviews, the facility failed to provide services that met professional standards for 1 (#36) of 26 sampled residents. The facility failed to ensure safe oral medication administration practices by leaving medications at the bedside. Findings: Review of the facility's Medication Administration policy dated 07/08/2024 revealed in part: 27. Residents may self-administer their own medications only if the attending physician, in conjunction with the interdisciplinary care planning team, has determined that they have the decision-making capacity to do so safely. Review of Resident #36's medical record revealed an admit date of 03/02/2022 with diagnoses that include in part anxiety disorder, encephalopathy, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side and arthropathy. Review of Resident #36's MDS (Minimum Data Set) assessment dated [DATE] revealed a BIMS (Brief Interview for Mental Status) score of 15 indicating intact cognition.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-29 · tag F0678 — failed to provide CPR when needed — pattern
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews the facility failed to ensure residents' medical records reflected the resident's wishes for 1 (#20) of 26 residents reviewed for advance directives. The facility failed to ensure Resident #20's medical records were consistent with resident's wishes for DNR (Do Not Resuscitate). Findings: Review of undated policy titled Do Not Resuscitate Order revealed: Policy Statement Our facility will not use cardiopulmonary resuscitation and related emergency measures to maintain life functions on a resident when there is a Do Not Resuscitate Order in effect. Policy Interpretation and Implementation 1. Do not resuscitate orders must be signed by the resident's attending physician on the physician's order sheet maintained in the resident's medical record. Review of Resident #20's medical record revealed an admission date of 07/11/2024 with diagnoses that included, in part, metabolic encephalopathy, type 2 diabetes mellitus with diabetic nephropathy, acquired absence of left and right leg above the knee, other specified peripheral vascular diseases,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · Ecited before2025-01-29 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure residents were free from unnecessary medications for 2 (#5, #29) out of 5 (#5, #28, #29, #45, #265) residents reviewed for unnecessary medications. The facility failed to monitor Resident #5 for bleeding while receiving an anticoagulant and Resident #29 for edema while receiving a diuretic. Findings : Resident #5 Review of Resident #5's medical records revealed an admit date of 09/09/2022 with the following diagnoses, including in part: cerebral infarction due to thrombosis of unspecified precerebral artery and paroxysmal atrial fibrillation. Review of Resident #5's physician's orders revealed an order dated 03/20/2023 for Eliquis Oral Tablet 5 mg (milligram); give 1 tablet by mouth two times a day for anticoagulant. Further review revealed an order dated 09/09/2022 for anticoagulant medication - monitor for discolored urine, black tarry stools, sudden severe headache, nausea and vomiting, diarrhea, muscle joint pain, lethargy, bruising, and sudden changes in mental status every shift. Review of Resident #5's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-29 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview the facility failed to store, prepare, distribute and serve food under sanitary conditions. The facility failed to ensure food was stored properly to prevent cross contamination, utensils were not properly stored when not in use, freezer without a thermometer, and undated food items. This had the potential to affect the 70 residents who received food trays from the kitchen. Findings: Observation on 01/27/2025 at 6:30 a.m. during a brief tour of the kitchen revealed the following: 1.Ground beef stored on the top shelf of freezer sitting on top of an opened box of frozen fish, directly above an open box of cookie dough and bags of frozen vegetables. 2.Flour scoop left on top of a box on a shelf above the flour bin not bagged, sugar scoop left inside the container, food serving plates and cover lids stored in an upright position. 3.Upright back-up freezer containing food items without a thermometer 4.Undated items: 1/2 gallon Pimento cheese spread, gallon Ranch dressing, gallon sweet and sour sauce, and a 32 ounce jar of lemon juice. Open and undated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-29 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition by failing to ensure 1) dishwasher food trap was cleaned out preventing water from overflowing onto the kitchen floor, 2) refrigerator #1 was not leaking water onto the floor and 3) freezer #1 contained food items maintained at a safe temperature range to keep foods frozen. This deficiency had the potential to affect the health and safety of persons entering or working in the kitchen. Findings: Observation on 01/27/2025 at 6:30 a.m. during initial kitchen tour revealed the kitchen area with water standing approximately 1/2 inch deep and 3 feet wide at the entry door of the kitchen between the dishwasher and the steam table. Further observation revealed water pooling on the floor under refrigerator #1 extending approximately 2 feet into the floor walkway of the dry food storeroom. Observation of external temperature reading on freezer #1 revealed -5 degrees (F) Fahrenheit and internal temperature reading revealed 38 degrees F. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews the facility failed to ensure dependent residents were provided activities of daily living (ADLs) for 1 (#47) of 26 sampled residents. The facility failed to ensure Resident #47's fingernails and toe nails were trimmed. Findings: Review of Resident #47's medical revealed an admission date of 08/01/2024 with diagnoses that included, in part, end stage renal disease, dependence on renal dialysis, type 2 diabetes mellitus, paraplegia incomplete, and other intervertebral disc degeneration thoracic region. Review of Resident #47's care plan revealed an ADL self-care performance deficit r/t (related to) intervertebral disc degeneration, thoracic region, other cord compression, paraplegia incomplete with interventions that included, in part, personal hygiene: substantial/maximal assistance, and nail care as needed. Review of Resident #47's 01/04/2025 Quarterly MDS (Minimum Data Set) revealed Resident #47 had a BIMS (Brief Interview Mental Status) score of 12, which indicated a moderate cognitive impairment. Observation on 01/27/2025 at 8:20 a.m. revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-29 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure all certified nursing assistant (CNA) staff had documented new hire and/or annual competency demonstrations for all skills related to their expected roles for 2 out of 5 personnel files reviewed. This had the potential to affect all 72 residents residing in the facility. Findings: Review of S6CNA's personnel file revealed S6CNA's date of hire was 08/07/2024. Further review revealed no documented evidence of any competencies being completed upon hire. Review of S7CNA's personnel file revealed S7CNA's date of hire was 12/06/2023. Further review revealed no documented evidence of any competencies being completed upon hire and/or annually. During an interview on 01/29/2025 at 9:30 a.m., S8Human Resources, reported he could not produce documentation of competencies being completed upon hire and/or annually for S6CNA and S7CNA . During an interview on 01/29/2025 at 10:00 a.m., S1Administrator, acknowledged skill competencies had not been completed by employees S6CNA and S7CNA prior to providing patient care and should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-29 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interviews, the facility failed to ensure the Quality Assessment and Assurance (QAA) committee meeting included the required 6 staff members for the facility's last 2 quarterly committee meetings. Findings: Review of the facility's QAA committee sign-in sheets dated 06/12/2024 and 10/30/2024 failed to reveal S2Medical Director was in attendance. During an interview on 01/29/2024 at 1:40 p.m., S1Administrator acknowledged S2Medical Director or representative were not in attendance of the quarterly QAA meetings on 06/12/2024 and 10/30/2024. S1Administrator further reported she was not aware the facility's Medical Director was required to attend. During an interview on 01/29/2024 at 1:45 p.m., S3DON (Director of Nursing) reported S2Medical Director does not regularly attend QA meetings.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop and implement a comprehensive care plan for 1 (#1) of 3 (#1,#2,#3) sampled residents reviewed. The facility failed to: 1. Develop a care plan for Resident #1's diagnosis of anxiety, and 2. Develop and implement a care plan for Resident #1's transportation mode. Findings: Review of Resident #1's Medical Records revealed admit date [DATE] with the following diagnoses, in part: acute on chronic systolic (congestive) heart failure, type 2 diabetes mellitus with unspecified diabetic retinopathy without macular edema, other lack of coordination, muscle wasting and atrophy, acquired absence of right leg above the knee, acquired absence of left leg above the knee other polyosteoarthritis, dependence on renal dialysis, and spondylosis without myelopathy or radiculopathy/lumbosacral region. Review of Resident #1's Comprehensive Care Plan failed to reveal a problem and approach for a diagnosis of anxiety and receiving an antianxiety medication. Further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure a resident's physician/physician's representative was notified after a fall for 1 (Resident #2) of 2 (Resident #2 and #3) reviewed for falls. Findings: Review of facility's Policy for Resident Incident and Visitor Accident Report policy (last reviewed January 2023) revealed in part: Policy The facility will conduct an investigation of all incidents involving residents of the facility. 2. Licensed nurse must: a. examine the resident and obtain vital signs e. notify the physician, family, legal representative 3. Pertinent documentation must be completed: f. obtain physician orders . Review of Resident #2's medical record revealed Resident #2 was admitted to the facility on [DATE] with diagnoses that included, in part, End Stage Renal disease, dependence of renal dialysis and acquired absences of left leg above knee and right leg above knee. Further review of Resident #2's medical record revealed diagnoses of displaced fracture of third cervical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure an alleged violation of physical and/or verbal abuse was reported immediately but not later than 2 hours to the State Survey Agency for 1 (Resident #1) of 3 (Resident #1, #2, and #3) residents reviewed for an allegation of abuse. Findings: Review of the facility's Abuse Prohibition Policy with a latest revision date of 11/07/2023 revealed the following, in part: Intent: This protocol was intended to assist in the prevention of abuse, neglect, and misappropriation of property. Each Resident has the right to be free from abuse, mistreatment, neglect, corporal punishment, involuntary seclusion and financial abuse. Policy: 1. The facility will prohibit neglect, mental or physical abuse, including involuntary seclusion and the misappropriation of property. 2. The facility will conduct an investigation of alleged or suspected abuse, neglect, or misappropriation of property, and will provide notification of information to the proper authorities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews, and video footage review the facility failed to ensure a resident's medical record was complete and accurately documented in accordance with accepted professional standards and practices for 1 (#2) of 3 (#1, #2, #3) sampled residents. Findings: Review of Resident #2's medical record revealed Resident #2 was admitted to the facility on [DATE] with diagnoses that included, in part, End Stage Renal disease, dependence of renal dialysis and acquired absences of left leg above knee and right leg above knee. Upon Resident #2's return to the facility on [DATE] the diagnosis of displaced fracture of third cervical vertebra and sprain of ligaments of cervical spine, sequela related to a subsequent encounter for fracture with routine healing was added. Record review of a written statement by S4 RN on 02/14/2024 revealed: On 02/14/2024 I, S4 RN (registered nurse) was on east hall making rounds and heard a resident yell out help. When I got to the front door of the building I seen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-05 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interviews, the facility failed to ensure the resident received treatment and care in accordance with professional standards of practice for 1 (#3) out of 4 (#1, #2, #3, & #4) sampled residents. The facility failed to apply immobilizer/ splint to Resident #3's left arm for humerus dislocation/ fracture and ensure assist bars to right side of Resident #3's bed. Findings: Review of Resident #3's medical diagnoses revealed the following in part but not limited to hemiplegia and hemiparesis following cerebral infarction affecting left dominant side, cerebellar ataxia in diseases, muscle wasting and atrophy, right and left upper arm, muscle weakness, abnormalities of gait and mobility, acute embolism and thrombosis of deep veins of left upper extremity Review of Resident #3's February 2024 Physician Orders dated 04/17/2023 revealed right assist bar to aide in bed mobility (every shift). Review of Resident #3's Quarterly MDS (Minimum Data Sets) dated 11/29/2023 revealed BIMS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-09 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to ensure resident medical records reflected the resident wishes for 1 (#1) out of 3 (#1, #2, #3) sampled residents reviewed for advance directives. The facility failed to ensure Resident #1's physician orders and care plan were consistent with the resident's wishes. Findings: Review of the facility's Advance Directives Policy (revision date [DATE]) revealed in part: Policy Statement: Advance directives will be respected in accordance with state law and facility policy. Policy Interpretation and Implementation: 10. The plan of care for each resident will be consistent with his or her documented treatment preferences and/ or advanced directive. Review of face sheet revealed Resident #1 was admitted to the facility on [DATE] with diagnoses including but not limited to Chronic Obstructive Pulmonary Disease, malignant neoplasm of prostate, secondary malignant neoplasm of unspecified lung, secondary malignant neoplasm of liver and intrahepatic bile duct,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-13 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure a resident's plan of care was implemented for 1 (#52) of 1(#52) resident out of total of 35 sampled residents. The facility failed to complete resident #52's lab work and chest x-ray as ordered by the physician. Findings: Review of resident #52's medical record revealed an initial admit date of 02/02/2023 and a re-admission date of 10/04/2023 with a diagnosis of, but not limited to: Type 2 diabetes, Benign Prostatic Hyperplasia, Infection and Inflammation due to indwelling urethral catheter, and Urinary Tract Infection 10/04/2023. Review of resident #52's October 2023 Physician Orders revealed an order for: 10/05/2023 Admit labs: UA w/C&S (urinalysis with culture and sensitivity) CXR (Chest x-ray) Review of resident #52's medical records failed to reveal the results of a UA w/C&S and CXR, indicating the tests had not been done as ordered by resident #52's physician on 10/5/2023. During an interview on 10/06/2023 at 1:12 p.m. S2 DON (Director of Nurses) confirmed resident #52's UA w/C&S and Chest x-ray was not done as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-13 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews the facility failed to ensure a resident who is unable to carry out activities of daily living received the necessary services to maintain good grooming and personal hygiene for 2 (#19, #34) of 2 residents reviewed for ADL's (Activities of Daily Living) by: 1. Failing to provide nail care for Resident #19 and #34 2. Failing to shave facial hair for Resident #34. Findings: Resident #19 Review of resident #19's medical record revealed an admit date [DATE] and a diagnosis of but not limited to; Non-traumatic intracerebral hemorrhage, Encephalopathy, left sided hemiparesis, Dysphagia, Left Above Knee Amputation Type 2 diabetes, Peripheral Vascular Disease and Depression. Review of resident #19's MDS (Minimum Data Set) dated 11/11/2023 revealed a BIMS (Brief Interview Mental Status) score of 7 indicating severely impaired cognition. Further review revealed resident #19 was assessed to be dependent on staff for upper body grooming and maintain of personal hygiene.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-13 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interview, the facility failed to ensure residents receive treatment and care in accordance with professional standards of practice by 1. Failing to give a resident's medication dose as prescribed and 2. Failing to notify the physician of missed doses for 1 (#46) resident out of 5 ( #15, #20, #29, #34, #46) residents observed for med pass and 3. Failing to complete glucometer control testing for 6 glucometer machines. This had the potential to affect any of the 15 diabetics in the building. Findings: Review of Administering Medications Policy revealed in part: 4. Medications are administered in accordance with prescriber orders, including any required time frame. 6. Medication errors are documented, reported, and reviewed by the QAPI (Quality Assurance and Performance Improvement) committee to inform process changes and or the need for additional staff training. 7. Medications are administered within one (1) hour of their prescribed time, unless otherwise specified (for example, before and after meal orders). Review of the Change of Condition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-13 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interview, the facility failed to ensure residents were free of unnecessary medications for 1 (#268) out of 6 (#63, #37, #10, #15, #49, #268) residents reviewed for unnecessary medications. The facility failed to monitor edema for Resident #268 who received a diuretic. Findings: Review of Resident #268's Medical Records revealed an admit date of 12/05/2023 with the following diagnoses, in part: sleep apnea/unspecified, chronic obstructive pulmonary disease/unspecified, other asthma, obesity/unspecified, acute and chronic respiratory failure with hypoxia, unspecified combined systolic (congestive) and diastolic (congestive) heart failure and respiratory failure/unspecified/unspecified whether with hypoxia or hypercapnia. Review of Resident #268's Physician's Orders revealed orders dated: 12/06/2023 - Bumetanide tablet 1mg(milligram) give 1 tablet by mouth one time a day for fluid retention and 12/05/2023 - diuretics - monitor for the following: decreased po (by mouth) intake, acute confusion, agitation, delusions, aggression, lethargy, decreased sweating,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, and interviews, the facility failed to ensure drugs were stored and labeled properly in accordance with currently accepted professional principles by failing to monitor the temperatures in the medication storage refrigerator. This had the potential to affect any of the 64 residents as listed on the Resident Census and Condition form. Findings: Review of Medication Labeling and Storage policy revealed in part: -The facility stores all medications and biologicals in locked compartments under proper temperature, humidity and light controls. Review of the Storage of Medication policy revealed in part: Medications and biologicals are stored properly, following manufacturer's or provider pharmacy recommendations, to maintain their integrity and to support safe effective drug administration. 10. Medications requiring refrigeration or temperatures between 2 degrees C (Celsius) (36 degrees F ((Fahrenheit)) and 8 degrees C (46 degrees F) are kept in a refrigerator with a thermometer to allow temperature monitoring. Review of Medication Room Refrigerator Temperature…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-13 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interviews, the facility failed to store and serve food in accordance with professional standards for food service safety for the 64 residents served a meal tray from the kitchen as reported by the Dietary Manager. The facility failed to ensure: 1. Food items in freezers that had been opened were wrapped securely and dated. 2. Evidence of food temperature checks for each food item at each meal had been obtained. 1. Review of Food Receiving and Storage Policy with date of October 2022 revealed: Policy Statement - Foods shall be received and stored in a manner that complies with safe food handling practices. Policy Interpretation and Implementation . 8. All foods stored in the refrigerator or freezer will be covered, labeled and dated (use by date) .11. The freezer must keep frozen foods frozen solid. Wrappers of frozen foods must stay intact until thawing. Observation of kitchen freezers, with S3 Cook, during the initial tour of the kitchen on 12/11/2023 at 6:20 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interviews, the facility failed to maintain the building in good condition for 1 (#39) resident out of 64 residents residing in the facility according to the Resident Census and Conditions of Residents dated 12/11/2023. The facility failed to ensure bathroom sink in Resident #39's bathroom was in good repair. Findings: Review of Resident #39's Medical Records revealed admit date of 10/07/2021 with the following diagnoses, in part: morbid (severe) obesity due to excess calories, other polyosteoarthritis and chronic pulmonary edema. Review of Resident #39's MDS (Minimum Data Set) assessment dated [DATE] revealed: BIMS 15 (intact cognition). Observation on 12/13/2023 at 7:50 a.m. revealed Resident #39's bathroom sink coming apart from the wall and supported by two wooden poles. Further observation revealed each wooden pole was supported by two wooden blocks. During an interview on 12/13/2023 at 7:50 a.m. Resident #39 reported the bathroom sink has been broken and needs to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, observations and interviews, the facility failed to ensure necessary respiratory care and services was provided in accordance with accepted professional standards of practice for 1 (#268) out of 1 (#268) resident reviewed for respiratory care out of a total of 35 sampled residents. The facility failed to store nasal cannula and hand held nebulizer to prevent contamination. Findings: Review of Resident #268's Medical Records revealed an admit date of 12/05/2023 with the following diagnoses, in part: sleep apnea/unspecified, COPD (chronic obstructive pulmonary disease)/unspecified, other asthma, obesity/unspecified, acute and chronic respiratory failure with hypoxia, unspecified combined systolic (congestive) and diastolic (congestive) heart failure and respiratory failure/unspecified/unspecified whether with hypoxia or hypercapnia. Review of Resident #268's Physician's Orders revealed the following orders: 12/06/2023 - Albuterol Sulfate HFA (hydrofluoroakane) inhalation aerosol solution 108 mcg (microgram)/act (actuate) 1 puff inhale orally four times a day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-13 · tag F0851 — isolated
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to accurately submit payroll information for direct care staffing as required. Findings: Review of the facility's Payroll Base Journal (PBJ) Staffing Data Report 1705D Fiscal Year Quarter 3 2023 (April 1- June 30) revealed the facility failed to submit staffing data for the quarter. PBJ revealed triggers for the following: One Star Staffing Rating, Excessively Low Weekend Staffing. During an interview on 12/12/2023 at 1:39 p.m. S1 Administrator acknowledged S8 PBJ Coordinator Payroll Data enters the data for CMS (Centers for Medicare and Medicaid Services) and did not include the agency staff working. She further reported S8 PBJ Coordinator Payroll Data informed her she didn't include them for July - [DATE] as well. During a telephone interview on 12/13/2023 at 1:00 p.m. S8 PBJ Coordinator Payroll Data reported another person was helping her with the PBJ and there were missing invoices which left the agency staff off the PBJ report for the 3rd quarter.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to conduct Quality Assessment and Assurance (QAPI) meetings at least quarterly. The facility total census was 64 according to the Resident Census and Conditions of Residents Report form. Findings: Review of the QAPI Policy revealed in part the Committee meets quarterly or more frequently if determined. Review of QAPI meeting documentation provided by S1 Administrator failed to reveal evidence that the QAPI committee met during the fourth quarter of this year as there was no signature page that verified the attendance of staff at the QAPI meeting, or documentation of the minutes/summary of the meeting for September, October or November 2023. During an interview on 12/13/23 at 4:30 PM S1 Administrator reported she forgot to have everyone sign the forms and have been too busy to have a meeting in November. S1 Administrator reported she was aware the staff should have signed the attendance form and did not.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure an allegation of physical abuse was reported immediately, but not later than 2 hours after the allegation was made, to the State Survey Agency for 1 (#2) of 3 (#1, #2, & #3) residents reviewed for abuse. Findings: Review of facility's Abuse Prohibition Policy with a revision date of 11/07/2023 revealed in part: Each Resident has the right to be free from abuse, mistreatment, neglect, corporal punishment, involuntary seclusion and financial abuse. Investigation: 2. The Abuse Coordinator will report such allegations to the state agency in accordance with state law. The Abuse Coordinator will report all allegations of abuse, neglect with serious bodily injury, mistreatment with serious bodily injury, exploitation with serious bodily injury, and injuries of unknown source with serious bodily injury within 2 hours of the allegation. Resident #2 was admitted to the facility on [DATE] with diagnoses including in part, Type 2 Diabetes, dementia, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-07 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure resident's property was not misappropriated. The facility failed to ensure 2 (#6, #7) of 7 (#1, #2, #3, #4, #5, #6, #7) resident's narcotic controlled medications were not diverted. The facility failed to ensure narcotic controlled medications were destroyed according to facility policy. Findings: Review of the facility's Controlled Substances Policy with a revision date of April 2019 revealed the following, in part: Policy Statement- The facility complies with all laws, regulations, and other requirements, and other requirements related to handling, storage, disposal, and documentation of controlled medications. Policy Interpretation and Implementation: 1. Only authorized licensed nursing and/or pharmacy personnel have access to controlled drugs maintained on premises. 2. Personnel who are authorized to handle controlled substances are approved by the director of nursing services. 3. Controlled substances are stored in the medication room in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$128,887 in federal fines across 3 penalties.

  • $15,940 — penalty dated 2026-03-18
  • $15,665 — penalty dated 2024-04-30
  • $97,282 — penalty dated 2024-02-05

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NEXION HEALTH — 51 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 1 of 52.3-1.3 vs chain
Staffing 3 of 52.8+0.2 vs chain
Quality measures 2 of 52.6-0.6 vs chain
The other 50 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Bay Ridge Healthcare CenterLa Porte, TX 1 of 5Cornerstone Rehabilitation And Healthcare CenterCorinth, MS 1 of 5Crystal Rehabilitation And Healthcare CenterGreenwood, MS 1 of 5Duncanville Healthcare and Rehabilitation CenterDuncanville, TX 1 of 5Flatonia Healthcare CenterFlatonia, TX 1 of 5Gonzales Healthcare CenterGonzales, LA 1 of 5Green Valley Healthcare and Rehabilitation CenterFort Worth, TX 1 of 5Grenada Rehabilitation And Healthcare CenterGrenada, MS 1 of 5Holly Springs Rehabilitation And Healthcare CenterHolly Springs, MS 1 of 5Indianola Rehabilitation And Healthcare CenterIndianola, MS 1 of 5Lily Springs Rehabilitation and Healthcare CenterLampasas, TX 1 of 5Meadowview Health & Rehab CenterMinden, LA 1 of 5New Iberia Manor SouthNew Iberia, LA 1 of 5Patterson Healthcare CenterPatterson, LA 1 of 5Picayune Rehabilitation And Healthcare CenterPicayune, MS 1 of 5Pierremont Healthcare CenterShreveport, LA 1 of 5Prairie Meadows Rehabilitation and Healthcare CentFloresville, TX 1 of 5The Bluffs Rehabilitation And Healthcare CenterVicksburg, MS 1 of 5Village Creek Rehabilitation and Nursing CenterLumberton, TX 1 of 5Willow Park Rehabilitation Health Care CenterClifton, TX 1 of 5Woodlands Rehabilitation And Healthcare CenterClinton, MS 1 of 5Yazoo City Rehabilitation And Healthcare CenterYazoo City, MS 2 of 5Great Oaks Rehabilitation And Healthcare CenterByhalia, MS 2 of 5Kaplan Healthcare CenterKaplan, LA 2 of 5Many Healthcare and Rehabilitation CenterMany, LA 2 of 5New Iberia Manor NorthNew Iberia, LA 2 of 5North Star Ranch Rehabilitation and Healthcare CenBonham, TX 2 of 5Willow Park Rehabilitation And Care CenterWillow Park, TX 3 of 5Barton Valley Rehabilitation and Healthcare CenterAustin, TX 3 of 5Cedar Ridge Rehabilitation and Healthcare CenterPilot Point, TX 3 of 5Columbia Rehabilitation And Healthcare CenterColumbia, MS 3 of 5Cross Timbers Rehabilitation and Healthcare CenterFlower Mound, TX 3 of 5Delta Rehabilitation And Healthcare CenterCleveland, MS 3 of 5Golden Creek Healthcare And Rehabilitation CenterNavasota, TX 3 of 5Lakeview Rehabilitation and Healthcare CenterWinnsboro, TX 3 of 5Lone Star Ranch Rehabilitation and Healthcare CentKingsville, TX 3 of 5Midwestern Healthcare CenterWichita Falls, TX 3 of 5Natchez Rehabilitation And Healthcare CenterNatchez, MS 3 of 5Ridgecrest Healthcare And Rehabilitation CenterForney, TX 4 of 5Arbor Hills Rehabilitation And Healthcare CenterEagle Lake, TX

Showing 40 of 50; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
NEXION HEALTH OF OHI INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/14/2005
NEXION HEALTH LEASING, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/15/2002
NEXION HEALTH, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLNO PERCENTAGE PROVIDEDsince 01/15/2002
BOLT, BRETTONIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/15/2002
KIRLEY, FRANCISIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICERNO PERCENTAGE PROVIDEDsince 01/15/2002
FOX-CASH, JULIEIndividualW-2 MANAGING EMPLOYEEsince 12/18/2012
HERDRICH, WILLIAMIndividualCORPORATE DIRECTORsince 02/01/2012
LEE, BRIANIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 02/01/2012
RINER, MEERAIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 02/01/2012

CMS files one row per role, so the 14 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.4M
Net patient revenuemost recent cost report
+2.5%
Operating marginrevenue minus expenses
$407K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 79%Medicare 5%Other / private 16%

About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $407K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$261per resident / day
operating cost
$7,930per month
≈ monthly operating cost
$268per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195316. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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