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Towson Rehabilitation And Healthcare Center

509 East Joppa Road, Towson, MD 21286 · For profit - Limited Liability company · 132 certified beds · (410) 828-9494 Medicare & Medicaid certified

Call the home — (410) 828-9494 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent May 20251 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$10,036 in federal fines
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $10,036 in federal fines (most recent 2024-05-21)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
515 Fairmount Ave Ste 402 · (410) 494-1662 · Call to confirm hours
Pharmacy
515 Fairmount Ave · (410) 929-4468 · Call to confirm hours
Grocery
1 E Joppa Rd Ste 120 · (410) 296-9851 · Call to confirm hours
Park
629 Fairmount Ave · (410) 887-5913 · Typically dawn to dusk
Place of worship
300 Eudowood Ln · (410) 296-9474

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.8%20.4%15.4%better
Long-stay residents who lose too much weight5.5%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.5%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms17.5%22.8%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.7%2.4%3.3%better
Long-stay residents whose ability to walk worsened4.7%22.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.1%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine98.9%96.6%95.3%typical
Long-stay residents with pressure ulcers5.0%5.9%4.7%typical
Long-stay residents with worsening bladder/bowel control22.7%25.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table3.3%13.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine83.1%80.6%79.4%typical
Short-stay residents rehospitalized after admission22.5%21.0%22.6%typical
Short-stay residents with an outpatient ER visit7.3%9.8%12.0%better
Long-stay hospitalizations per 1,000 resident days1.001.331.67better
Long-stay outpatient ER visits per 1,000 resident days1.751.201.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

63.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 224 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

63.1%U.S. median 51.5%
Got home and stayed home
12.0%U.S. median 10.7%
Went back to hospital
71.4%U.S. median 56.6%
Met the expected recovery
0.29U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 71.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 105 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 44% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF63.1%CMS range 55.2–68.351.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.0%CMS range 9.2–15.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge71.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge67.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 3.5–10.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.041.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.64
RN hours/ resident / day
0.78
LPN hours/ resident / day
1.93
Aide hours/ resident / day
3.35
Total nurse hours/ resident / day
0.44
RN hoursweekends
48.4%
Total nursing turnover
41.7%
RN turnover

How full it usually is: this home is certified for 132 beds and averages 121.8 residents a day — about 92% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.35 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.64 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.05 hrs/resident/day on weekends vs 3.47 on weekdays — 12% thinner on weekends. RN hours go from 0.72 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2026-02-17)
2
at the previous standard inspection (2024-10-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 11 most serious are shown; the remaining 33 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview it was determined that the facility failed to prevent a known wandering resident from leaving the facility. This was evident for 1 of 6 ( #18) residents reviewed for elopements. This failure resulted in an Immediate Jeopardy for Resident #18. After the elopement incident the facility developed, initiated and completed a plan of correction to prevent further elopements. Therefore, this deficiency will be cited as a past non-compliance. The date of correction was 5/27/2023. The findings include: Review on 5/16/24 at 9:59 AM of the facility reported incident MD00192701 revealed that on 5/19/23, Resident #18 eloped at approximately 9:15 AM. Record review on 5/16/24 at 10:10 AM revealed Resident #18 had a diagnosis of Parkinson's disease of which s/he had been refusing medication, delirium, and dementia with behavioral disturbances. A wander guard was placed on Resident #18 upon admission. Further review of the facility report revealed that Resident #18 was able to leave the facility undetected, and was found by police 5 hours later at a hotel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2026-02-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interviews, it was determined the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice, as evidenced by the failure to timely 1) implement physician orders pertaining to wound consultations or wound treatment, and 2) implement recommended wound care treatments following wound consultations. This was evident for 3 (Resident #14, #5, and #16) of 4 residents reviewed for wounds during the recertification/complaint survey.The Findings include:According to the Centers for Disease Control (CDC), pressure ulcers (bed sores, pressure sores, or decubitus ulcers) are wounds from unrelieved pressure on the skin, per the CDC. They are staged by severity: Stage 1 is persistent skin redness; Stage 2 is partial thickness loss (abrasion, blister, shallow crater); Stage 3 is full thickness loss exposing subcutaneous tissue (deep crater); and Stage 4 is full thickness loss exposing muscle or bone. An unstageable ulcer involves full-thickness skin and tissue loss where the extent of damage is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-17 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the kitchen tour and staff, it was determined that the facility failed to ensure that stored food items were labeled and were not expired. This was evident during the initial kitchen tour during the recertification/complaint survey. Findings Included:During the initial kitchen tour on 02/09/2026 at 7:44 AM, the following deficient practices were revealed:An initial observation of the kitchen staff revealed that one staff member, Staff #27 (the cook) was preparing breakfast; however, Staff #27 did not wear a hairnet as required.On 02/09/2026 at 7:54 AM, An observation of the refrigerators revealed the following conditions: Wholesome Farm Low-Fat Cottage Cheese (5 lbs): One open container was present. A second, un-opened container, both had a Best If Used By date of 1/30/2026; Prepared Cheese: A container was labeled with a prep date of 1/3/26 and a Used By date of 1/27/2026; Sysco Classic Sliced Strawberries (5 lb): An open container lacked an expiration date; Sysco Imperial Thickened Apple Juice (1.36 L): An open box container had a Best If Used By date of November 2025;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-17 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined the facility failed to appropriately assess and determine the clinical appropriateness of self-administration of medications. This was evident for 1 (Resident #14) of 1 resident reviewed for medication self-administration during the recertification/complaint survey.The Findings include: On 02/09/2026 at 9:33 AM, during an observation, Resident #14 was observed in his/her room, lying in bed. On the bedside table to Resident #14's left, the following items were noted: one bottle of Tylenol 500 mg tablets, one bottle of Tylenol PM, and one bottle of TUMS.On 02/09/2026 at 9:36 AM, during an interview, Staff #4 (Registered Nurse) described the facility's medication procedure, stating that medication bottles should not be kept at the bedside. Staff #4 confirmed that Resident #14 had medication bottles at the bedside and stated, I am going to remove the medications and call Resident #14's complainant to get the medications. On 02/10/2026 at 12:39 PM, a review of Resident #14's medical record included an admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews with facility staff and review of medical records, it was determined that the facility failed to ensure that physicians and resident representatives (RPs) were notified of changes in resident conditions. This was evident for 1 (Resident #101) out of 3 residents reviewed for skin conditions (non-pressure related) during the facility's recertification/complaint survey. The findings include:On 2/10/26 at 10:35 AM in an interview with Licensed Practical Nurse (LPN #17) she stated that Resident #101 had a new wound on his/her left toe. On 2/17/26 at 9:50 AM review of Resident #101's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including, but not limited to, hemiplegia and hemiparesis following cerebral infarction, peripheral vascular disease, epilepsy, and type 2 diabetes mellitus. Further review revealed a Weekly Skin Check dated 2/11/26 that documented No New Skin Alterations; however, the assessment also documented Left great toe wound: cleanse with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-17 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of medical records and interviews with facility staff, it was determined that the facility failed to ensure a baseline care plan, including a current list of medications, was provided to the resident and/or resident representative (RP) and documented in the medical record. This was evident for 2 (Resident #51 and #3) out of 41 residents reviewed during the facility's recertification/complaint survey.The findings include:A baseline care plan (BLCP) must be completed within 48 hours of a resident's admission to the facility and include the initial goals based on admission orders, physician orders, dietary orders, therapy services, and social services. A summary of the BLCP and current medication list must be given to the resident and/or RP and there must be evidence in the medical record that it was provided. Completion and implementation of the BLCP is intended to promote continuity of care and communication among staff, increase resident safety, and safeguard against adverse events (undesirable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with facility staff, it was determined that the facility failed to ensure that physician orders were carried out accurately to ensure patient safety and quality care. This was evident for 1 (Resident #3) out of 5 residents reviewed for unnecessary medications during the facility's recertification/complaint survey.The findings include:The Minimum Data Set (MDS) is a federally mandated, standardized assessment tool used to comprehensively evaluate a resident's functional, medical, psychosocial and cognitive status. It is administered to all residents at admission, quarterly, annually, and whenever a significant change in an individual's condition occurs. It is the foundation for creating an individualized care plan and ensures the appropriate care and services are provided to each resident. MDS assessments must be accurate to ensure each resident receives the personalized and resident specific care they need.Brief Interview of Mental Status (BIMS) is a standardized test used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-17 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a record review and interviews, it was determined that the facility failed to ensure that residents received appropriate treatment to maintain vision abilities. This was evident for 1 (Resident #64) of 2 residents reviewed for communication and sensory problems during the recertification/complaint survey process.Findings Included:On 02/09/2026 at 1:00 PM: During an interview, Resident #64 reported experiencing visual impairment, a need to see an ophthalmologist, and that this request had not been fulfilled. The resident reported that the glasses at bedside did not work and special glasses were needed.On 02/11/2026 at 9:56 AM: Staff #22 (unit manager) was interviewed regarding the ophthalmologist process. She explained the standard procedure: after resident notify the the nurse of their concern, the nurse notifies the resident's healthcare practitioner for an assessment order, the order is placed in the computer, the unit secretary schedules the appointment, and the appointment is noted on the calendar. She stated she was unsure if the facility had an in-house…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and medical record review, the facility failed to provide necessary respiratory care, specifically the care of the oxygen nasal cannula. This was evident for 1 (Resident #12) of 1 resident reviewed for oxygen during the recertification/complaint survey.The findings include: On 02/09/2026 at 9:30 AM, during an observation, Resident #12 was lying in bed with oxygen at 2 liters via a nasal cannula. The oxygen tubing was not dated, and the oxygen concentrator did not have a humidifier attached.On 02/10/2026 at 9:00 AM, during an interview, Staff #7, a Licensed Practical Nurse (LPN), was asked about oxygen administration. Staff #7 (LPN) stated that a physician's order is required to change the nasal cannula, the oxygen tubing is changed every 24 hours, and staff also date the humidifier bottle. Staff #7 (LPN) confirmed the oxygen tubing was undated and no humidifier was in use. Staff #7 (LPN) reviewed Resident #12's orders with the surveyor present, which included a physician order dated 11/20/2025 for Oxygen 2 liters via nasal cannula as needed but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-17 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews with facility staff, review of pertinent documentation and medical record reviews, it was determined that the facility failed to ensure providers responded to the monthly pharmacy review reports and took action to address the recommendations. This was evident for 2 (Resident #3 and # 8) of 6 residents reviewed for unnecessary medications during the facility's recertification/complaint survey.The findings include: The Medication Regimen Review (MRR) is a review of the medication regimen (plan) of each resident with the goal of promoting positive outcomes and minimizing adverse (negative) consequences and potential risks associated with medications. The MRR must be completed at least once a month by a licensed pharmacist and includes a review of the medical record to identify, report, and resolve medication-related problems, errors, and/or other irregularities. 1) On 2/11/26 at 7:49AM in an interview with the Director of Nursing (DON) when asked about the facility's MRR process, she stated the pharmacist comes usually about the 3rd week of the month, she sends…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-17 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interview with facility staff, it was determined that the facility failed to ensure the medication error rate was less than 5%. This was evident for 2 medication errors out of 37 opportunities which resulted in a medication error rate of 5.41%. The findings include: A Medication Error means the observed or identified preparation or administration of medications or biologicals which is not in accordance with:1. The prescriber's order;2. Manufacturer's specifications (not recommendations) regarding the preparation and administration of the medication or biological; or3. Accepted professional standards and principles which apply to professionals providing services. Accepted professional standards and principles include the various practice regulations in each State, and current commonly accepted health standards established by national organizations, boards, and councils.1) On 2/11/26 at 9:13 AM the surveyor observed Licensed Practical Nurse (LPN #11) prepare medications to administer to Resident #32. The medications included Methadone and LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · Dcited before2026-02-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews with facility staff and residents and review of the medical record, it was determined that the facility failed to ensure medications were stored properly. This was evident for 1 (Resident #51) out of 41 residents reviewed during the facility's recertification survey.The findings include:On 2/10/26 at 11:10 AM in an interview with the Nursing Home Administrator (NHA), who had just finished speaking with Resident #51, she stated, He/she's a hoarder and he/she's an admitted hoarder. He/she has a safety inhaler in his/her pocket. He/she always has one. The surveyor asked, The resident always has an inhaler? for clarification. The NHA replied, He/she had one just now when I was down there. When asked if there was medication in the inhaler, the NHA stated, I didn't really look. I guess I should have, but I saw a blue inhaler in his hand. When asked if residents should have medications at the bedside, she stated, If they have an order. I don't even know if he has an order to keep meds at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-17 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record observation and interviews, it was determined that the facility failed to serve food at an appetizing temperature. This was evident during the completion of the kitchen facility task during the recertification/complaint survey. Findings Included:On 02/09/2026 at 9:12 AM: Resident #10 reported hot foods were not hot. Resident #12 reported that food was sometimes served hot and sometimes not, and the taste was poor.On 02/09/2026 at 12:46 PM, another resident, Resident #4, reported that food was being served cold and sometimes it is due to the wait for assistance with feeding.On 02/13/2026 at 08:50 AM, the Food Service Director was informed to provide a test tray (sample tray) on the last food cart for delivery to the unit during the lunch time.On 02/13/2026 at 12:30 PM, observation of the last food cart delivery to the Terrace unit began. Lunch tray service started at 12:36 PM. The surveyor observed staff deliver all resident trays before removing the last tray (test tray) from the cart.On 02/13/2026 at 12:44 PM: The surveyor pulled the test tray/sample tray as served…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility failed to maintain the medical records on each resident that was accurately documented. This was evident for 2 behavioral monitoring assessments reviewed in the January 2026 Medication Administration Record (MAR) during the recertification/complaint survey.Findings included:On 02/09/2026 at 1:00 PM, Resident #64 was observed to be irritable and easily agitated (stating he/she wants to leave the facility immediately) during the initial interview.On 02/17/2026 at approximately 11:04 AM, a review of Resident #64's Psychiatric services progress notes on 1/12/2026 revealed Resident presented today as frustrated, irritable, and angry. yelled at therapist, I want to leave here ASAP! The resident complained of sleep difficulty and fatigue. A psychiatric evaluation on 12/30/2025 indicated depression and Anxiety and the treatment plan included continue current treatment plan and routine monitoring of mood and behavior. Follow-up as clinically indicated.On 02/17/2026 11:22 AM, a review of Resident #64 physician's orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and medical record review it was determined the facility failed to: 1) ensure staff donned appropriate personal protective equipment (PPE) during wound care for resident who was on Enhanced Barrier Precautions and entering residents' room who was on Droplet Precaution, 2) use appropriate infection control practice when performing wound care. This was evident for 1 (GNA #5 ) out of 1 employee observed entering the Droplet Precautions room and 1 (LPN #26) out of 1 employee conducting wound care during the recertification survey. The findings include: Droplet Precautions are infection control measures designed to prevent the spread of germs (viruses/bacteria) transmitted through short-range, large-particle respiratory droplets (coughing, sneezing, talking). They require the following PPE: a surgical or procedure mask, eye protection, gown, and gloves. Enhanced Barrier Precautions (EBP) involve the use of gowns and gloves during high contact care activities. This practice is specifically aimed at residents with wounds or indwelling medical devices. 1) On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, documentation review, and interview, it was determined the facility staff failed to notify the resident's responsible party of the addition of a medication and an increase in an anti-anxiety medication. This was evident for 1 (Resident #3) of 4 residents reviewed during a complaint survey.The findings include: On 10/22/25 at 8:40 AM a review of Resident #3's medical record revealed that Resident #3 was admitted to the facility in September 2025 with diagnoses that included but were not limited to metabolic encephalopathy, unspecified dementia with other behavioral disturbances, anxiety disorder, depression, and altered mental status.Review of a 10/2/25 at 14:00 (2:00 PM) change in condition note documented that Resident #3 was noted with increased anxiety and restlessness and required frequent redirection due to impulsive behaviors, including repeated attempts to ambulate without assistance. Resident #3 was evaluated by psychiatry, and Buspar 5 mg. was ordered twice per day for management of anxiety. Resident #3's caregiver was notified and authorized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-23 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview it was determined the physician progress notes were not in the resident medical records the day the resident was seen. This was evident for 1 (Resident #3) of 4 residents reviewed during a complaint survey.The findings include:On 10/23/25 at 7:30 AM a review of Resident #3's medical record was conducted and revealed the physician's notes were not in the electronic medical record on the day the resident was seen. There were physician visit notes dated 9/6/25, 9/11/25, 9/14/25, and 9/17/25, that were not signed until 9/24/25 and were not uploaded into the resident's medical record until 9/24/25. A 9/22/25 physician's note was not signed and uploaded until 9/27/25.On 10/23/25 at 9:32 AM Physician #12 was interviewed and stated that he typically got his notes in the system within 24 hours and that the notes that were referenced here were not his notes.On 10/23/25 at 11:27 AM the concern was discussed with the Nursing Home Administrator (NHA). The NHA confirmed the findings.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-23 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined the facility failed to ensure a resident's drug regimen was free from an unnecessary drug as evidenced by a PRN (when necessary) medication that was given routinely and lack of documented behavior monitoring. This was evident for 1 (Resident #3) of 4 residents reviewed during a complaint survey. The findings include: On 10/22/25 at 8:40 AM a review of Resident #3's medical record revealed that Resident #3 was admitted to the facility in September 2025 with diagnoses that included but were not limited to metabolic encephalopathy, unspecified dementia with other behavioral disturbances, anxiety disorder, depression, and altered mental status.Review of a 10/2/25 at 14:00 (2:00 PM) change in condition note documented that Resident #3 was noted with increased anxiety and restlessness and required frequent redirection due to impulsive behaviors, including repeated attempts to ambulate without assistance. Resident #3 was evaluated by psychiatry, and Buspar 5 mg. was ordered twice per day for management of anxiety.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards. This was evident for 1 (Resident #3) of 4 residents reviewed during a complaint survey.The findings include. A medical record is the official documentation of a healthcare organization. As such, it must be maintained in a manner that follows applicable regulations, accreditation standards, professional practice standards, and legal standards. All entries to the record should be legible and accurate. On 10/22/25 at 8:40 AM a review of Resident #3's medical record revealed Resident #3 had a fall on 9/26/25 at 20:12 (8:12) PM. The change in condition note documented the resident sustained a hematoma on the face with discoloration to the left side of the eye. The change in condition note documented that the writer was unable to notify the physician. There was no further documentation in the medical record that the physician had been notified.On 10/22/25 at 1:51 PM an interview was conducted with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility document and policy review, the facility failed to report an allegation of abuse to the state survey agency (SSA) for 1 (Resident #2) of 10 residents reviewed for abuse. Findings included: A facility policy titled, Abuse, Neglect and Exploitation, reviewed/revised 07/21/2021, indicated, VII. Reporting/Response A. The facility will have written procedures that include: 1. Reporting of all alleged violation to the Administrator, state agency, adult protective services and to all other required agencies (e.g. [exempli gratia, for example], law enforcement when applicable) within specified timeframes: a. Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or b. Not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury. Resident #2's admission Record indicated the facility admitted the resident on 02/14/2025. According to the admission Record, the resident had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility document and policy review, the facility failed to ensure an investigation into an allegation of abuse was submitted to the state survey agency (SSA) and failed to ensure documentation of the facility's investigation reflected a thorough investigation for 1 (Resident #2) of 10 residents reviewed for abuse. Findings included: A facility policy titled, Abuse, Neglect and Exploitation, reviewed/revised 07/21/2021 indicated, V. Investigation of Alleged Abuse, Neglect and Exploitation A. An immediate investigation is warranted when suspicion of abuse, neglect or exploitation or reports of abuse, neglect or exploitation occur. The policy specified, B. Written procedures for investigations included, 4. Identifying and interviewing all involved persons, including the alleged victim, alleged perpetrator, witnesses, and others who might have knowledge of the allegations and 6. Providing complete and thorough documentation of the investigation. Resident #2's admission Record indicated the facility admitted the resident on 02/14/2025. According to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to 1.) complete wound care in a manner to prevent cross-contamination when they did not use proper barriers during wound care for three of three residents reviewed for wound care (Resident (R) 91, and R82, and R298), and 2.) ensure peripheral inserted central catheter (PICC) dressings were changed and/or remained intact for one of one resident (R298) reviewed for PICC lines out of total sample of 24. These failures had the potential to increase contamination and the spread of infection. Review of the facility policy titled, Wound Care, dated 10/01/23 revealed, . (5) use disposable cloth (paper towel is adequate) to establish a clean field. Place all items to be used during the procedure on a clean field. Arrange supplies so they can be easily reached . (7) Position resident. Place a disposable cloth next to the resident (under the wound) to serve as a barrier to protect the bed linen and other body sites . Review of the facility policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview it was determined that the facility failed to ensure that all allegations of abuse were reported to the State Agency (SA) within the required timeframe. This was evident for 1 (MD00209677) of 2 facility reported incidents reviewed. The findings include: A review of the facility's investigation file for the facility reported incident #MD00209677 on 10/08/2024 at 1:03 PM revealed an incident report that was dated 9/10/24 at 12:44 PM. The report read that during Resident #1's care plan meeting s/he reported an allegation of abuse that occurred on 9/7/24. Review of the facility's initial report to the SA the facility documented that Registered Nursed (RN) #2 was made aware of the allegation of abuse on 9/10/24 at 12:45 PM and it was reported to the Administrator at 12:50 PM. Review of the email confirmation for the initial report to the SA revealed it had not been sent until 9/10/24 at 3:15 PM. The Nursing Home Administrator and Director of Nursing were made aware at the time of exit 10/10/24 at 1:40 PM. They offered no rationale for the late…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview it was determined that the facility failed to turn and reposition a resident who was at risk for pressure injury. This was evident for 1 (#72) of 4 residents reviewed for pressure ulcers. The findings include: An observation on 10/9/24 at 8:45 AM of Resident #72, revealed s/he was sitting up in the bed for breakfast. When the geriatric nursing assistant (GNA) left the room, the resident remained laying on his/her back. The resident was observed to have a few inches on each side of the mattress. A second observation on 10/9/24 at 11:21 AM revealed the resident was laying on his/her back. An interview on 10/9/24 at 9:07 AM with GNA #1, who was Resident #72's assigned GNA, revealed she was aware that s/he was to be turned and repositioned every 2 hours. On 10/10/24 at 7:58 AM an observation was made of Resident #72 laying on his/her back. The resident was in the same position 10/10/24 at 8:12 AM, and 10/10/24 at 10:13 AM. On 10/10/24 at 10:26 AM an interview with the resident's assigned GNA #2 revealed she reportedly turned and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-11 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain the cleanliness of the ice machine filter and drip pan for one of two ice machines at the facility. This failure had the potential to cause contamination of the ice which could have a negative impact on all 104 residents currently residing at the facility. Findings include: During an observation on 10/10/24 at 4:15 PM in the kitchen, the [NAME] Symphony Plus' (a small ice machine) filter grate on the right side of the machine was noted to be covered in yellow tinged dust, and the drain pan was covered with rust and white colored substances. During an observation and interview on 10/11/24 at 10:00 AM, the Kitchen Dietary Manager (DM) confirmed that the filter grate was dusty and that the drain pan was covered with rust and white colored substances. The DM stated the maintenance department was responsible for the ice machine's filter management, and the kitchen staff was responsible for cleaning the drain pan. The DM could not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and medical record review, it was determined the facility staff failed to provide a resident a copy of the resident's medical record in a timely manner (Resident #15). This was evident for 1 of 36 residents reviewed during a complaint survey. The findings include: The Surveyor began on 5/17/24 a review of a complaint regarding a delay in obtaining a copy of the medical records for Resident #15 that was requested on 3/28/24 and still had not been received as of 5/17/24. Review of Resident #15's medical record on 5/17/24 revealed the Resident was discharged from the facility on 2/6/23. The Resident's representative provided to the Surveyor on 5/17/24 the request that was sent to medical records on 3/28/24 signed by the Resident for a copy of all the medical records during the Resident's stay at the facility. On 5/20/24 at 8:00 AM the Director of Nursing provided the Surveyor the closed record for Resident #15. During interview with Medical Records, Staff #22, on 5/20/24 at 9:18 AM, Staff #22 stated she did receive the request dated 3/28/24 for Resident #15's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with facility staff, it was determined that the facility failed to notify the resident representative and physician of a change in condition. This was evident during the review of a complaint for 1 of 3 residents (#4). The findings include: Review of the complaint #MD00169562 on 5/14/24 at 11:39 revealed concerns related to the notification of a significant weight loss that occurred with a family member that was residing in the facility. Review of the medical record for Resident #4 on 5/14/24 at 11:39 AM revealed medical diagnosis including congestive heart failure and atrial fibrillation. Further record review revealed an initial order to notify the physician for weight gain of 5 lbs or more related to the congestive heart failure. On 6/8/21 the resident physician ordered Metolazone, a diuretic, (used to treat conditions like high blood pressure, edema, and heart failure, help the body get rid of extra fluid and salt by making the kidneys remove water and salt through urine. This lowers the amount of fluid flowing through the veins and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview it was determined that the facility failed to have a process in place to ensure that allegations of abuse were reported to the State Agency within the required 2-hour time frame and to ensure that the final report was sent to the State Agency within 5 business days. This was evident for 3 of 3 allegations of abuse reviewed. The findings include: 1) On 5/20/24 at 11:45 AM a review of the facility's investigation file for the facility reported incident #MD00205616 revealed an initial report form that read a police officer had come to the facility on 5/12/24 at approximately 7:30 PM and reported that they suspected sexual assault due to the findings of the physician's exam at the hospital. Further review revealed an email confirmation for the report sent to the state agency (SA) which read it had not been sent until 5/13/24 at 1:15 AM, 5 hours and 45 minutes after the facility was made aware of the allegation. There was no evidence of when the final investigation report had been sent to the SA. On 5/20/24 at 2:10 PM reviewed the findings with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview it was determined that the facility failed to conduct a thorough investigation of allegations of abuse. This was evident for 3 of 3 allegations of abuse reviewed. The findings include: 1) A review of Resident #19's medical record on 5/17/24 at 9:25 AM revealed a quarterly MDS (minimum data set) with an assessment reference date of 7/14/23 that documented the resident had no cognitive impairment and the resident required extensive assist of 2 staff to provide care. On 5/17/24 at 10:28 AM a review of the facility's investigation file that was supposed to be for the facility reported incident #MD00198055. The file had the self-report form for the incident that occurred on 10/1/23, however the remainder of the content was for an allegation of abuse that occurred on 5/26/23. Registered Nurse (RN) Staff #24 completed a concern form on 5/26/23 at 11:14 AM that documented Resident #19 reported to him that last night (5/25/23) on night shift the resident was eating a pack of crackers, which were dry and started coughing. When the resident put on his/her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview the facility staff failed to 1.) follow physician orders for a resident in a timely manner (Resident #15); and 2.) failed to administer care to a resident when in distress (Resident #30). This was evident for 2 of 36 residents reviewed during a complaint survey. The findings include: 1a) Review of Resident #15's medical record on 12/17/22 revealed the Resident was admitted to the facility for rehabilitation on 11/23/22 following a spinal surgery. Further review of Resident #15's medical record revealed the Resident went to a follow up infectious disease and orthopedic appointment on 12/8/22. Review of the Consultation Report dated 12/8/22 revealed the physician ordered the Resident to start Clindamycin 300 mg three times a day. Clindamycin is an antibiotic used to treat infections. Review of Resident #15's December 2022 Medication Administration Record revealed Clindamycin was not started until 12/10/22, 2 days after the consult. 1b) Further review of Resident #15's medical record revealed the Resident went a follow up infectious disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, the facility staff failed to provide siderails as ordered by the consulting physician (Resident #15). This was evident for 1 of 36 residents reviewed during a complaint survey. The findings include: Review of Resident #15's medical record on 5/17/24 revealed the Resident was admitted to the facility following a spinal surgery for rehabilitation. Review of the hospital's Occupational Therapy (OT) note on 11/21/22 prior to discharge, the OT note stated the Resident was practicing rolling using bed rail. Further review of the Resident's medical record revealed the Resident went to a follow up orthopedic appointment on 12/8/22. Review of the Consultation Report dated 12/8/22 stated, Please apply bed rails so patient can work on pulling up or rolling. Interview with the Director of Rehabilitation (DOR) on 5/20/24 at 11:40 AM, the DOR stated the facility does not use siderails and thinks the facility gave the Resident a trapeze. Asked if the facility had any evidence of placing a trapeze and stated it would have been in old TELs system for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with facility staff, it was determined that the facility staff failed to appropriately order and administer a medication. This was evident for 1 of 36 (#4) residents reviewed during a complaint survey. The findings include: Review of the complaint #MD00169562 on 5/14/24 at 11:39 revealed concerns related to the notification of a significant weight loss that occurred with a family member that was residing in the facility. Review of the medical record for Resident #4 revealed medical diagnosis including congestive heart failure and atrial fibrillation. Further record review revealed an initial order to notify the physician for weight gain of 5 lbs or more related to the congestive heart failure. On 6/8/21 the resident physician ordered Metolazone, a diuretic, (used to treat conditions like high blood pressure, edema, and heart failure, help the body get rid of extra fluid and salt by making the kidneys remove water and salt through urine. This lowers the amount of fluid flowing through the veins and arteries) to be administered concurrently…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0838 — failed to assess facility resources and resident needs — isolated
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of pertinent facility documents and interview with facility staff, it was determined that the facility failed to have an updated annual facility assessment. The findings include: Review of the facility assessment for the 2024 year that would be reflective of 2023 on 5/21/24 at 11:40 AM during the extended survey revealed paperwork only for the year 2020-2021. This was brought to the attention of the facility corporate nurse and corporate operations representative at 11:45 AM. There were signed reviews in the front of the facility assessment binder showing the current Nursing Home Administrator and the facility governing body representative. The Corporate Operations representative stated that he has signed as the governing body representative. The signature page was not dated and a concurrent review of the facility assessment binder with this surveyor and the Corporate Operations representative and the corporate nurse failed to reveal any other documents with dates for the 2023 or 2024 year.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility staff failed to follow up with outside resources for the care of residents (Resident #15 and #14). This was evident for 2 of 36 residents reviewed during a complaint survey. The findings include: 1) Review of Resident #15's medical record on 12/17/22 revealed the Resident was admitted to the facility for rehabilitation on 11/23/22 following a spinal surgery. Review of the hospital Discharge summary dated [DATE], stated Duration of antibiotics-gave name of facility to follow up with and contact information. Possible stop date is now 12/2/22, but Infectious Disease will need to re-evaluate the labs and patient status prior to stopping. Further review of Resident #15's medical record revealed the Resident went to an Infectious Disease follow up appointment on 12/8/22. Review of the 12/8/22 Consultation Report stated to discontinue the IV antibiotic and start a by the mouth antibiotic Clindamycin 300 mg three times a day. Review of the Resident's Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with facility staff, it was determined that the facility failed to constantly document activities of daily living (ADL) care provided to a dependent resident. This was evident during the review of 1 of 36 residents (#32) related to complaints of lack of ADL care. The findings include: Review of reported complaints for Resident #32's on 10:16 AM at 5/14/24 revealed concerns related to being left in bed and soiled with urine and stool for hours. A review of Resident #32's medical record at 10:22 AM revealed a minimum data set (MDS) Kardex documenting that s/he was frequently incontinent of bowel and bladder. The geriatric nursing assistant (GNA) documentation for toileting and bowel and bladder was requested to the facility and received on 5/16/24 at 7:47 AM. Review of this documentation revealed multiple shifts where GNA staff failed to document that care was provided for toileting for this dependent resident, specifically on 3/13/24, which was identified in the complaint as a day of concern. However, a review of the nursing progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-02 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review, observation and interview, it was determined the facility staff failed to provide a Resident (#49) with foods of preference. This was evident for 1 of 3 residents selected for review of choices and 1 of 39 selected for review during the annual survey process. The findings include: Surveyor observation of Resident #49's lunch on 7/31/19 at 12:40 PM revealed the resident not eating the lunch. When questioned, Resident #49 stated she/he did not eat ham. Review of the menu tray ticket that accompanied the lunch revealed Resident #49 was only to have: fish, chicken, and turkey only. The tray ticket further revealed Resident #49: dislikes cottage cheese, eggs, milk to drink, beef and pork. Surveyor observation of the resident's lunch tray on 7/31/19 at 12:40 PM revealed the resident was served ham and Resident #49 reinforcing that he/she did not like ham. Interview with the Director of Nursing on 7/31/19 at 2:00 PM confirmed the facility staff failed to provide Resident #49 with foods of preference.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-02 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility staff failed to determine a resident's wishes regarding life sustaining treatment upon admission to the facility. This was evident for 1 (Resident #416) of 8 residents reviewed for advance directives during an annual recertification survey. The findings include: A Maryland MOLST (Medical Orders for Life-Sustaining Treatment) form is used for documenting a resident's specific wishes related to life-sustaining treatments. The MOLST form includes medical orders for Emergency Medical Services (EMS) and other medical personnel regarding cardiopulmonary resuscitation and other life-sustaining treatment options for a specific patient. Review of Resident #416's medical record on 07/30/19 reveled that Resident #416 was admitted from the hospital to the facility on [DATE] without a completed MOLST form. In an interview with MDS nurse #1 on 07/30/19 at 10 AM, MDS nurse #1 confirmed that Resident #416 did not have a completed MOLST form in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-02 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, it was determined that the facility failed to ensure a safe, comfortable, clean homelike environment. This was evident in 3 resident rooms on the ground floor of the facility. The findings include: On 7/30/2019 at 9:37 AM initial tour of the facility revealed broken fins on the air conditioning unit in room [ROOM NUMBER]. Further tour of the facility at 9:40 AM revealed an electrical outlet in disrepair in room [ROOM NUMBER] hanging beside the air conditioning unit. The outlet was loose from the wall, hanging by its wire, with two metal screws protruding from the back. Observation of room [ROOM NUMBER] at 10:31 AM revealed the wall by the headboard of bed 2 was in disrepair. The Administrator and Director of Nursing were made aware of these findings during the exit conference on 8/2/2019.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-02 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined that the facility staff failed to notify the residents or responsible party in writing of the reason for Residents (#95 and #102) transfer to the hospital. This was evident for 2 of 5 resident reviewed for hospitalization during the annual recertification survey. The findings include: 1. Review of the medical record for Resident #95 revealed the resident was transferred to an acute care facility on 5/15/19. There was no documentation found in the medical record that the resident, and or the resident's responsible party was given written notice in a language and manner that they understand. 2. Review of the medical record for Resident #102 revealed the resident was transferred to an acute care facility on 1/8/19. There was no documentation found in the medical record that the resident, and or the resident's responsible party was given written notice in a language and manner they understand of Resident #39 being transferred to the hospital. On 7/31/19 at 11:50 AM the Director of Nursing was made aware there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to initiate a care plan addressing dental for a Resident (#365) and bowel management for another (#46). This was evident for 2 of 39 residents selected for review during the annual survey. The findings include: 1.The Minimum Data Set (MDS) is part of the federally mandated process for clinical assessment of all residents in Medicare and Medicaid certified nursing homes. The Long-Term Care Minimum Data Set (MDS) is a health status screening and assessment tool used for all residents of long-term care nursing facilities certified to participate in Medicare or Medicaid. This process provides a comprehensive assessment of each resident's functional capabilities and helps nursing home staff identify health problems. Care Area Assessments (CAAs) are part of this process and provide the foundation upon which a resident's individual care plan is formulated. MDS assessments are completed for all residents in certified nursing homes, regardless of source of payment for the individual resident. Once the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-02 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and staff interview, it was determined the facility staff failed to ensure that a resident with a limited range of motion received the appropriate treatment and services to prevent further decline in range of motion. This was evident for 1 (Resident #91) of 6 residents reviewed for limited mobility during an annual recertification survey. The findings include: In an observation of Resident #91 on 07/30/19 at 11:37 AM, the surveyor observed Resident #91 in bed and a right-hand splint laying on the window ledge. Resident #91 was observed with weakness to his/her right side of the body. An initial review of Resident #91 medical record failed to reveal any documentation or physician orders indicating if the facility staff should be applying the right-hand splint to Resident #91. In an interview with the facility director of the therapy department on 07/31/19 at 12:04 PM, the therapy director indicated Resident #91 only had a right leg splint and not a right-hand splint and that only the therapy staff should be using the right leg splint with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined that the facility staff failed to provide an environment free from potential accidents by not checking the placement of Resident #16's alert bracelet. This was evident for 1 (#16) of 39 residents selected for review during the annual survey process. The findings include: Medical record review for Resident #16 revealed on 4/15/2015 the physician ordered: Alert bracelet - check placement every shift. An alert bracelet is a battery-operated bracelet applied to the resident's wrist or ankle. The alert bracelet will keep residents at risk of wandering comfortable and protected. The bracelet will trigger alarms and can lock monitored doors to prevent the resident leaving the facility unattended. Review of Resident #16's electronic Treatment Administration Record (eTAR) revealed that Resident #16's alert bracelet was not checked on the night shift of July 12, 2019. Resident #16's Care Plan, which is developed to address the specific needs of the resident, revealed that Resident #16 is an elopement risk due to their cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-02 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to document the blood pressure for Resident #49 when the physician ordered parameters. This was evident for 1 of 6 residents selected for un-necessary medication review and 1 of 39 residents selected for review during the annual survey process. The findings include: Medical record review for Resident #49 revealed on 6/16/18 the physician ordered: Hydralazine 50 milligrams by mouth at 2:00 PM and 10:00 PM, hold for systolic blood pressure (top number) less than 110. Hydralazine is used with or without other medications to treat high blood pressure. Review of the Medication Administration Record and documentation of blood pressures in the electronic medical revealed the facility staff failed to document a blood pressure at 1400; however, documented the administration of the medication. Interview with the Director of Nursing on 8/2/19 at 10:30 AM confirmed the facility staff failed to obtain/document the blood pressure for Resident #49 when the physician ordered parameters.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-02 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined the facility staff failed to ensure that medications were accurately labeled with residents' name, dose of medication to be administered and date when the medication was open. This was evident for 1 of 3 medication carts observed during the annual survey process. The findings include: Observation of the medication cart for short hall on the 2nd floor on 8/2/19 at 8:30 AM revealed the presence of a bottle of Tegretol. Tegretol is an anticonvulsant used to treat seizures and nerve pain. Further observation of the medication cart at that time revealed the Tegretol did not have a label representative of pharmacy delivery, failed to have resident's name on the bottle; therefore, there was no documented dosage to be administered. There was no date as to when the medication was opened. Further observation revealed the medication had been used at some time, there as a half bottle left and the top of the bottle was sticky. Staff nurse #5 was present and notified at that time. The Director of Nursing was made aware of the finding on 8/2/19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$10,036 in federal fines across 1 penalty.

  • $10,036 — penalty dated 2024-05-21

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ATLAS HEALTHCARE — 29 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.6+0.4 vs chain
Health inspection 3 of 53.1-0.1 vs chain
Staffing 2 of 52.3-0.3 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 28 homes this chain runs (chain average 3.6★, per CMS)
2 of 5Atlas Post Acute At Woodbury Country ClubWoodbury, NJ 2 of 5Haverhill Rehabilitation And Healthcare CenterHaverhill, MA 2 of 5Port Rehabilitation And Healthcare CenterNewburyport, MA 2 of 5Rossville Rehabilitation And Healthcare CenterBaltimore, MD 2 of 5The Elms Rehab And Healthcare Center Of CranburyCranbury, NJ 2 of 5Village Green Rehabilitation And Healthcare CenterBristol, CT 2 of 5Wynwood Rehabilitation And Healthcare CenterCinnaminson, NJ 3 of 5Atlas Rehabilitation And Healthcare At Daughters OClifton, NJ 3 of 5Atlas Rehabilitation And Healthcare At WashingtonSewell, NJ 3 of 5Masconomet Rehabilitation And Healthcare CenterTopsfield, MA 3 of 5Nemasket Rehabilitation And Healthcare CenterMiddleborough, MA 3 of 5Oak Knoll Rehabilitation And Healthcare CenterFramingham, MA 3 of 5Roland Park Rehabilitation And Healthcare CenterBaltimore, MD 4 of 5Atlas Rehabilitation And Healthcare At MaywoodMaywood, NJ 4 of 5Cedar Grove Respiratory And Nursing CenterWilliamstown, NJ 4 of 5Hathorne Hill Rehabilitation And Healthcare CenterDanvers, MA 4 of 5Meadowbrook Respiratory And Nursing CenterMatawan, NJ 4 of 5Mystic Meadows Rehabilitation And Nursing CenterLittle Egg Harbor Tw, NJ 4 of 5Shrewsbury Rehabilitation And Nursing At SouthgateShrewsbury, MA 4 of 5Sippican Rehabilitation And Healthcare CenterMarion, MA 4 of 5Suffield House Rehabilitation And Healthcare CenteSuffield, CT 5 of 5Atlas Rehabilitation & Healthcare At West DeptforWest Deptford, NJ 5 of 5Birchwood Rehabilitation And Healthcare CenterCranford, NJ 5 of 5Bride Brook Rehabilitation & Nursing CenterNiantic, CT 5 of 5Manchester Rehabilitation And Healthcare CenterManchester, CT 5 of 5Pendleton Rehabilitation And Nursing CenterMystic, CT 5 of 5Vernon Rehabilitation And Healthcare CenterVernon, CT 5 of 5Waterfront Rehabilitation And Healthcare CenterRaritan, NJ

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
TRR SNF OPERATIONS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/01/2023
JMH FAMILY LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 12/01/2023
JMH FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 12/01/2023
MLS FAMILY LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 12/01/2023
MLS FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 12/01/2023
SGS FAMILY LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 12/01/2023
SGS FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 12/01/2023
OPPENHEIMER, AARONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 12/01/2023
BAK, PINCHOSIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2023
TRR OPCO MANAGER LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/26/2025
BUELTO, LAVERNEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2023
GOLDBERGER, SHLOMOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2023
NANDAL, POONAMIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2023
SEWARALTHAHAB, KAMAL SALAH HIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2023
SONNENSCHEIN, MOSHEIndividualOPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNFsince 12/01/2023
MALT FAMILY TRUSTOrganizationLIMITED PARTNERSHIP INTERESTsince 12/01/2023
SGS 2010 FAMILY TRUSTOrganizationLIMITED PARTNERSHIP INTERESTsince 12/01/2023
TYH 2017 TRUSTOrganizationLIMITED PARTNERSHIP INTERESTsince 12/01/2023
ISAAC, CHAIMIndividualTRUSTEE OF THE SNFsince 12/01/2023
509 EAST JOPPA ROAD REALTY LLCOrganizationADP OF THE SNFsince 06/26/2025
TRR SNF REALTY HOLDINGS LLCOrganizationADP OF THE SNFsince 12/01/2023

CMS files one row per role, so the 45 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted.

13 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.8M
Net patient revenuemost recent cost report
-0.7%
Operating marginrevenue minus expenses
$238K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 65%Medicare 13%Other / private 22%

This home reported $238K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$309per resident / day
operating cost
$9,404per month
≈ monthly operating cost
$307per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215054. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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