Medina Center For Rehabilitation And Nursing
555 Springbrook Dr, Medina, OH 44256 · For profit - Limited Liability company · 80 certified beds · (330) 725-3393 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Apr 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (100) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $136,807 in federal fines (most recent 2025-02-25)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (72%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.7% | 5.3% | 15.4% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 4.0% | 6.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.4% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 25.8% | 30.1% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.6% | 3.2% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 3.2% | 6.1% | 16.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 23.9% | 25.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 96.9% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.7% | 3.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.3% | 21.4% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.8% | 8.8% | 17.1% | better |
| Short-stay residents given the seasonal flu vaccine | 21.4% | 75.6% | 79.4% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 80 beds and averages 68.9 residents a day — about 86% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.18 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.83 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.74 hrs/resident/day on weekends vs 3.35 on weekdays — 18% thinner on weekends. RN hours go from 0.72 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 72% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
100 citations, most serious first. The 14 most serious are shown; the remaining 86 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-04-22 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of an emergency squad run report, review of hospital records, facility policy and procedure review, review of the information contained on the Medscape website, resident and staff interviews, resident representative interview, and interview with pharmacy staff, the facility failed to ensure Resident #63 was free from significant medication errors, when Resident #63 who had a seizure diagnosis was not administered the anti-convulsant medication (Vimpat) as ordered by the physician. This resulted in Immediate Jeopardy and actual harm beginning on 03/31/25 when Resident #63 began having clonic tonic seizures (a type of seizure characterized by both a tonic phase (muscle stiffening) and a clonic phase (jerking movements), often accompanied by a loss of consciousness) at the facility which required the resident's transfer to the hospital for evaluation and treatment of seizures. While hospitalized the resident required multiple doses of intravenous anti-convulsant medications, was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review and interview, the facility failed to ensure Resident #24, a resident dependent on staff, was safely secured in the wheelchair in the facility bus when transporting to outside appointments to prevent a fall with injury. Actual harm occurred on 12/12/24 when Bus Driver (BD) #118 failed to properly secure Resident #24 in her wheelchair during a facility bus transport resulting in the resident being propelled out of her chair approximately three feet, onto the bus floor when Bus Driver #118 stopped abruptly. The resident sustained a right humerus (arm) fracture as a result of the incident. This affected one resident (#24) of three residents reviewed for accidents. Additionally, the facility failed to ensure a non-flammable protective cover was provided to a resident known to drop cigarette ashes during smoking, placing the resident at risk for more than minimal harm which did not rise to Actual Harm. This affected one resident (#30) of 11 residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, facility policy review and interviews with Resident #02, facility staff and the Physician Assistant (PA), the facility failed to provide adequate monitoring, appropriate treatment and follow-up for a non-functioning suprapubic catheter (a thin, flexible tube that drains urine from the bladder through a small incision in the lower abdomen) for Resident #02. Actual Harm occurred beginning on 03/05/24 when staff documented Resident #02 had no output from her suprapubic catheter. Documentation between 03/05/24 and 10/02/24 noted the suprapubic catheter continued to malfunction, resulting in decreased urinary output, urinary retention, and increased pain and discomfort during this time with no evidence of adequate follow-up or interventions. An interview with Resident #02 revealed she reported daily pain (rated at times a seven on a scale of one to 10 with 10 being the most severe pain) and/or really bad pain as a result of the catheter not functioning properly during this time period. The non-functioning suprapubic catheter placed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observations, policy reviews, resident and staff interviews, the facility failed to ensure adequate supplies were provided to a resident with urinary retention that required straight catheterization; provide proper care and service to ensure self-catheterization was being completed as needed and implement physician orders to encourage fluid intake and straight catheterized as needed and implement measures to prevent urinary tract infections. This affected one (Resident #09) of one resident reviewed for straight catheterization supplies. The facility census was 59. Actual Harm occurred on 11/30/23 when Resident #09 became frustrated with the facility from not having catheter supplies began self- restricting fluid intake to prevent the bladder from filling up and becoming enlarged and feeling full, resulting in the resident self-catheterizing and developing an acute change in condition with cloudy, foul-smelling urine which resulted in the resident being diagnosed with a urinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-14 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure Residents #46 and #68, on the secured dementia unit, were provided activities to meet their interests and psychosocial needs. This affected two residents (#46 and #68) and had the potential to affect 12 additional residents (#3, #14, #19, #21, #22, #28, #32, #40, #41, #43, #53, and #71) who resided on the memory care unit. The facility census was 71.Findings include: Observations made on 08/13/25 during the complaint survey revealed no organized activities nor any type of individual activities were available for any of the residents on the memory care unit.Review of the memory care unit's activity calendar for August 2025 revealed that on 08/13/25 the following activities should have been held at 11:00 A.M. an activity titled, Science Experiment, at 2:00 P.M. an activity titled, Parachute Popcorn, and at 3:30 P.M. an activity titled, Name that Tune. Interview on 08/13/25 at 1:20 P.M. with Family of Resident #46 revealed that she was pleased with the care provided by the facility but would like to see…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-22 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, resident interview, staff interview and review of facility policy, the facility failed to ensure resident meals were palatable and at a safe, appetizing temperature. This had the potential to affect all residents residing at the facility except for two residents, Resident #1 and #3 identified by the facility to receive nothing by mouth (NPO). The facility census was 70. Findings include: Observation on 04/07/25 at 11:30 A.M. of the meal tray line revealed residents tray were being prepared to serve. Interview on 04/07/25 at 11:47 A.M. with Resident #14 and Resident #58 revealed the chicken served was awful, it had a bad flavor and was like chewing jerky. Observation on 04/07/25 at 12:46 P.M. revealed a test plate of the lunch meal was served from the steam table and the food temperature was tested by the Dietary Manager (DM) #297. The test tray was served immediately after the last resident received their lunch tray from the food delivery cart. Observation of the test tray with DM #297 revealed the chicken appeared very small in portion size. DM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-22 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review and resident and staff interview, the facility failed to ensure residents had comfortable water temperatures to bathe in, and maintain resident rooms in a clean and sanitary manner with adequate lighting. This affected two residents (#10 and #20) and had the potential to affect 18 additional residents (#2, #4, #7, #9, #15, #28, #30, #32, #37, #41, #45, #51, #56, #57, #64, #66, #69, and #71) who received a shower in the west shower room. The facility census was 70. Findings include: 1. Record review for Resident #10 revealed a re-admission date of 05/01/24. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #10 was cognitively intact. The MDS revealed Resident #10 was dependent on staff for bathing. Interview on 04/15/25 at 8:34 A.M. with Resident #10 revealed when she was given a shower, the water felt cold, she did not like it, and it was miserable. Resident #10 was observed sitting in her wheelchair in her room.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-22 · tag F0807 — failed to offer suitable drinks — patternEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interviews, and review of the facility policy, the facility failed to honor residents' drink preferences to include caffeinated coffee. This had the potential to affect all residents residing at the facility except for two residents (#1 and #3) identified by the facility as being nothing by mouth (NPO). The facility census was 70. Findings include: Interview on 04/07/25 at 3:55 P.M. with Dietary Aide #220 revealed the facility did not have caffeinated coffee/tea to offer residents. Dietary Aide #220 stated the residents were not allowed to have regular coffee, it was a stimulant, and they can have decaffeinated. Interview on 04/09/25 at 9:32 A.M. with Medical Director #270 revealed he did not know residents could not have regular coffee and confirmed he was not aware of that. Medical Director #270 revealed there was no reason he knew of that they could not have regular caffeinated coffee. Interview on 04/09/25 at 10:19 A.M. with Resident #37 stated he preferred regular coffee but was told by the facility could not put it in the budget. Interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-22 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review and interview, the facility failed to timely fix a broken water mixing valve to ensure residents who utilized the west shower room were provided water at a comfortable temperature for showering/bathing. This affected one resident (#10) and had the potential to affect 19 additional residents, Resident #2, #4, #7, #9, #15, #20, #28, #30, #32, #37, #41, #45, #51, #56, #57, #64, #66, #69, and #71 who received a shower in the west shower room. The facility census was 70. Findings include: Record review for Resident #10 revealed a readmission date of 05/01/24 with diagnoses including unspecified dementia, and spastic hemiplegia affecting the left nondominant side. Review of the care plan dated 05/14/24 revealed Resident #10 had an activity of daily living self-care performance deficit related to a history of cerebral vascular accident (CVA) with hemiparesis. Interventions included the resident preferred to have a shower on Mondays and Thursdays. Review of the quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-22 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview, record review, and review of the facility policy, the facility failed to ensure residents were treated with respect and dignity. This affected one resident (#37) of three residents reviewed for respect and dignity. The facility census was 70. Findings include: Record review for Resident #37 revealed an admission date of 08/31/24. Diagnoses included type two diabetes mellitus (DM) with diabetic neuropathy, major depressive disorder, and generalized anxiety disorder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #25 was cognitively intact. Review of the physician orders for April 2025 for Resident #37 revealed the resident had several medications to be administered in the morning. There were specific physician orders dated 01/02/25 for medications to be administered after breakfast which included: ferrous sulfate (vitamin) 325 milligrams (mg) mg one time a day, Jardiance 10 mg give one tablet by mouth in the morning, lisinopril five…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review and interview, the facility failed to ensure Resident #59 was free from an incident of neglect. This affected one resident (#59) of three residents reviewed for abuse/neglect. The facility census was 70. Findings include: Record review for Resident #59 revealed an admission date of 07/14/22 with diagnoses including cerebral infarction, chronic obstructive pulmonary disease (COPD), and gastroesophageal reflux disorder (GERD). Review of the care plan dated 09/13/22 revealed Resident #59 had GERD. Interventions included to avoid lying down for at least one hour after eating. Keep head of the bed elevated. Resident #59 had shortness of breath related to COPD. Interventions included to elevate the head of the bed to alleviate shortness of breath while lying flat. Position resident for proper body alignment for optimal breathing pattern. Resident #59 had a pressure wound to the left heel. Interventions included to provide treatment to the left heel as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review and interview, the facility failed to ensure residents received timely, adequate and necessary staff assistance with activities of daily living (ADLs) to maintain proper grooming and hygiene. This affected three residents (#25, #15, and #39) of four residents reviewed for ADL care. The facility census was 70. Findings include: 1. Record review for Resident #25 revealed a re-admission date of 08/30/23 with a diagnosis including Parkinson's disease. Review of the care plan dated 03/25/24 revealed Resident #25 had functional abilities impaired self-care and mobility deficit. Interventions included to assist with personal hygiene including combing hair and shaving. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #25 was cognitively intact. The assessment revealed Resident #25 required substantial/ maximal (staff) assistance with personal hygiene. Observation on 04/07/25 at 1:20 P.M. revealed Resident #25 was sitting up in his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review and interview, the facility failed to develop and implement a comprehensive and individualized plan of care for Resident #15 related to the presence of bilateral hand contractures to prevent skin impairment. This affected one resident (#15) of three residents reviewed for quality of care and treatment. The facility census was 70. Findings include: Record review for Resident #15 revealed an admission date of 10/08/21 with diagnoses including Alzheimer's disease, muscle weakness, and disorders of bone density and structures. Review of the care plan dated 01/28/25 revealed Resident #15 was at risk for infection and or discomfort related to bilateral hand and finger contractures resulting in skin impairment to the resident's bilateral palms. No interventions were noted to be in place on the care plan. Review of the physician's orders for Resident #15 dated 01/29/25 revealed an order for treatment for the left palm. The order indicated to cleanse with normal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, review of Centers for Disease Control and Prevention (CDC) guidance, facility policy review and interview, the facility failed to ensure staff maintained infection control practices including appropriate hand washing and the use of personal protective equipment (PPE) when required. This affected three residents (#44, #68, and #74) of 70 residents residing in the facility. Findings include: 1. Record review for Resident #74 revealed an admission date of 10/03/24 with a diagnosis including multiple sclerosis. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #74 was cognitively intact. Resident #74 required assistance with activities of daily living (ADL's). Review of the care plan dated 03/18/25 revealed Resident #74 had multiple sclerosis. Interventions included to give medications as ordered. Observation on 04/07/25 at 10:36 A.M. of medication administration with the Director of Nursing (DON) revealed the DON prepared Resident #74's oral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 86 citations
- Potential for harm · F2025-02-25 · tag F0565 — failed to support the resident council — widespreadHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to timely address and respond to voiced concerns regarding resident care and life in the facility identified by residents in resident council and food committee meetings. This had the potential to affect all residents residing in the facility. The facility census was 73. Findings include: Review of the resident council meeting minutes revealed the following documented concerns regarding staffing: - During the meeting dated 11/30/23, residents reported nightshift could be nicer. - During the meeting dated 01/25/24, residents reported call lights need answered faster. - During the meeting dated 04/25/24, residents reported nurses need to be nicer and more caring. - During the meeting dated 06/27/24, residents reported nurses need to be more caring and night aides need to do their jobs. - During the meeting dated 07/25/24, residents reported night aides need to do their jobs. - During the meeting dated 08/29/24, residents reported night shift needed to get better, and the staff on night shift do whatever they want. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-25 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident interview, staff interview, review of the resident council meeting minutes, review of the grievance log, and facility policy review, the failed to be adequately staffed to meet the needs of its residents. This had the potential to affect all residents. The facility census was 73. Findings include: 1. Interview on 02/09/24 at 8:45 A.M. with Resident #3 revealed concerns related to sufficient facility staffing, notably on the weekends and night shift. 2. Interview on 02/09/24 at 2:02 P.M. with Resident #44 revealed concerns related to sufficient facility staffing. Resident #1 further stated that he has missed medications due to insufficient facility staffing and is of the belief many of his skin related to issues could have been solved by increased staffing levels. 3. Interview on 02/10/24 at 9:12 A.M. with Resident #1 revealed concerns related to sufficient facility staffing. Resident #1 stated call light response time is often up to four hours. 4. Interview on 02/19/24 at 2:30 P.M. with the family member of Resident #54 revealed staffing is horrible.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-25 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview the facility failed to ensure the service of a Registered Nurse (RN) for at least eight hours a day seven days a week as required. This had the potential to affect all residents. The facility census was 73. Findings include: Review of the staffing schedule and posted nursing staff information for 12/21/24 revealed the facility did not have eight hours of Registered Nurse (RN) coverage as required. The facility had evidence of only four total hours of RN coverage on 12/21/24. Interview with Scheduler #111 on 02/19/25 at 11:11 A.M. verified the lack of required RN hours. This deficiency represents non-compliance investigated under Complaint Number OH00161426 and OH00161390.
- Potential for harm · Fcited before2025-02-25 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, and record review revealed the facility failed to provide palatable food to residents. This had the potential to affect all residents residing in the facility. The facility census was 73. Findings include: Review of food committee meeting minutes from July 2024 through February 2025 revealed residents had concerns related to cold food and coffee, the facility not using hot packs, and food palatability. Review of grievance logs between August 2024 and February 2025 revealed on 08/26/24, Resident #56 reported there were no hot plates (to keep food warm) provided and that residents were unhappy with their meals. On 09/09/24, Resident #10 reported their food was cold. On 01/30/25, Resident #6 reported the meat is trash. Interview on 02/09/25 at 10:30 AM with Resident #46 revealed the food is bland and usually not warm. Interview on 02/09/25 at 11:15 A.M. with Resident #51 revealed the food does not taste good and is cold. Interview on 02/09/25 at 01:57 P.M. with Resident #36 revealed the food is nasty. An observation and interview on 02/09/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-25 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of facility policy, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner. This had the potential to affect all 73 residents. Findings include: 1. Observation and interview on 02/09/25 between 8:52 A.M. and 9:35 A.M. with [NAME] #118 during a kitchen tour revealed the following: a. One bottle of vanilla with expiration date of 02/10/24. b. The shelf under tray line had rust, food debris, and crumbs on it. c. The ice machine had noticeable rust on the door hinge. d. Significant areas of crumbs and food debris were observed on the floor in the dry storage area. e. The air vent next to the food preparation area was rusted and had a thick layer of grime on it. f. A large brown stain and crack on ceiling above the three-compartment sink was noted. g. The seal on the refrigerator door was falling off and not attached to door. h .The walk-in freezer had an ice cream tub wedged underneath a pipe. The pipe had dripped water onto the ice cream tub and a large ice chunk had formed on the lid. The ice cream tub was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-25 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to maintain its garbage disposal area in a clean and sanitary condition. This had the potential to affect all 73 residents in the building. Findings include: Observation on 02/09/25 at 9:10 A.M. revealed one of two outside dumpsters did not have a lid and there were multiple latex gloves, a large cardboard box near the woods and other miscellaneous trash on ground around the dumpster. Additional trash and debris was observed to have blown into the grass and woods behind the dumpster. Observation and interview on 02/09/25 at 3:48 P.M. with Dietary Manager (DM) #114 verified that the dumpster did not have a cover and confirmed observation of trash around dumpster.
- Potential for harm · Fcited before2025-02-25 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to maintain an infection prevention program to prevent, recognize, and control transmission of communicable disease. This affected two residents (#32 and #33) of four residents sampled and had the potential to affect all facility residents. The facility census was 73. Findings include: 1. Review of the medical record for Resident #32 revealed an admission date of 04/14/22 and a discharge date of 12/30/24. Diagnoses included cognitive communication deficit, moderate intellectual disabilities, abnormalities of gait and mobility, anxiety, and muscle weakness. Review of Resident #32's physician orders revealed the resident was to attend an outside adult day program Monday through Friday. An order dated 12/26/24 revealed the resident was to have skin sweeps performed twice daily, every day and night shift for monitoring for three days. Review of an email dated 12/19/24 at 2:03 P.M. from the adult day program to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-25 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and review of facility policy, the facility failed to designate a certified infection preventionist responsible for the infection control and prevention program. This affected one resident (Resident #32) of four residents sampled and had the potential to affect all facility residents. Facility census was 73. Findings include: Review of the Infection Preventionist certification from The Centers for Disease Control and Prevention (CDC) revealed the Assistant Director of Nursing (ADON) #102 completed the Nursing Home Infection Preventionist Training Course, (#WB4448R) on 02/10/25. Review of the facility staffing records during the annual survey revealed a part-time qualified infection control preventionist was not present in the building as required. Review of the quarterly Quality Assurance and Performance Improvement (QAPI) committee meeting documentation revealed an Infection Preventionist was not in attendance on 10/23/24, 11/6/24, 01/16/25. No other documentation was provided. Interview on 02/20/25 at 12:09 P.M., the VP of Clinical Operations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-25 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interview, the facility failed to maintain a safe and sanitary resident environment. This affected one (Resident #23) of 18 residents observed for environment. Findings include: Review of the medical record for Resident #23 noted an admission date of 02/28/18. Diagnoses included unspecified dementia, without behavioral disturbance, type two diabetes mellitus, cognitive communication deficit. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] noted Resident #23 had intact cognition. Observation on 02/09/25 at 10:30 A.M. of Resident #23's room noted two large holes in the wall measuring approximately six inches in width by seven inches in length behind the headboard and miscellaneous debris including dust, food wrappers, and crumbs. Interview during observations, Resident #23 stated the holes in the wall were there since he moved in. Interview on 02/09/25 at 10:49 A.M., Housekeeper #117 verified the observations. Observations and interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-25 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and policy review the facility failed to secure protected health information from the public and failed to protect the resident right to privacy. This affected one resident (#45) of four residents reviewed for privacy. The facility census was 73. Findings include: Observation on 02/11/25 at 10:46 A.M. of the facility's west hallway revealed an enclosed nursing station with a facility laptop open on top of the west medication cart parked outside the nurse station. Observation of the computer revealed Resident #45's medical chart was open to private medical information and visible to the public hallway. During the observation, two visitors and various residents and staff members were present in the direct vicinity. Interview on 02/11/25 at 10:48 A.M., the Regional Administrator #206 confirmed the facility laptop was open to protected health information and was visible to the public hallway. The Regional Administrator was observed shutting the laptop. Interview on 02/11/25 at 10:56 A.M., the Licensed Practical Nurse (LPN) #195 returned to the medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review the facility failed to create a plan of care for a resident who had a significant change in condition following an injury. This affected one (Resident #24) of five residents reviewed for care planning. The facility census was 73. Findings include: Review of the medical record for Resident #24 noted an admission date of 09/19/22. Diagnoses included chronic obstructive pulmonary disease, unspecified, muscle wasting and atrophy, major depressive disorder, and other lack of coordination. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] noted Resident #24 had intact cognition. Resident #24 required maximum assistance for mobility. Further review of the MDS's noted no documentation indicating Resident #24 had a significant change in condition. Review of the plan of care noted Resident #24 was at risk for falls and had an activity of daily living self-care deficit. No plan of care was created to indicate Resident #24 had a fracture of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to complete routine oral care for residents who required assistance. This affected one resident (#47) of five residents reviewed for activities of daily living. The facility census was 73. Findings include: Review of the medical record for Resident #47 noted an admission date of 04/01/23. Diagnoses included unspecified dementia, unspecified severity with agitation, and anxiety disorder. Review of the Minimum Data Set (MDS) 3.0 quarterly assessment dated [DATE] noted Resident #47 had impaired cognition. Resident #47 required touching supervision for oral hygiene. Review of the plan of care dated 04/03/23 noted Resident #47 had an activity of daily living self-care deficit performance. Interventions included to monitor and document any changes and any potential for improvement, reasons for deficit, and or declines in function. No interventions were provided directing staff to assist Resident #24 with oral hygiene. Observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record review, the facility failed to arrange for transportation to outside medical appointments. This affected one (Resident #46) resident out of three residents reviewed for transportation to outside appointments. The facility census was 73. Findings include: Resident #46 was admitted on [DATE] with diagnosis of multiple sclerosis, neuromuscular dysfunction of bladder and morbid obesity. Review of the most recent Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #46 was cognitively intact and was dependent on one staff person for completing activities of daily. Further review of Resident #46's medical record revealed that Resident #46 had an outside appointment on 01/09/25 at 8:55 A.M. at a local hospital with a plastic surgeon for wound care services. No evidence was present in the medical record that Resident #46 attended her scheduled appointment on 01/09/25. The medical record also noted that Resident #46 attended another outside wound care appointment on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-25 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to ensure medications were properly secured. This affected two residents (#11 and #52) of six residents observed for medication administration. The facility census was 73. Findings include: 1. Review of the medical record for Resident #11 revealed an admission date of 10/13/23. Diagnoses included chronic obstructive pulmonary disease, bi-polar disorder, schizoaffective disorder, type two diabetes, dementia with behavioral disturbance, and depressive disorder. Review of the Minimum Data Set (MDS) 3.0 quarterly assessment dated [DATE] noted Resident #11 had intact cognition. Observation on 02/09/25 at 10:24 A.M. noted medications located in a medication cup on Resident #11's bedside table. Interview during the observation, Resident #11 stated I didn't take my medications yet. Interview on 02/09/25 at 10:27 A.M. with Unit Manager #103 verified the resident's medications were left at the bedside. Interview on 02/09/25 on 02/09/25 at 10:30 A.M.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-25 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure residents had a functional call light. This affected one (Resident #46) of 25 sampled residents. The facility census was 75. Findings include: Observation and interview on 02/09/25 at 10:25 A.M. with Resident #46 revealed that it can take hours for her call light to be answered. Resident #46 pressed her call light at 10:37 A.M. the visual light outside Resident #46's room indicating Resident #46 call light was activated was not illuminated to alert staff she required assistance. Observation and interview on 02/09/25 at 10:46 A.M. with Certified Nursing Assistant (CNA) #192 confirmed that Resident #46's call light outside her door was not working.
- Potential for harm · D2025-02-25 · tag F0940 — failed to train staff — isolatedDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure staff approved to drive the facility bus were appropriately trained on safety mechanisms in the facility bus upon hire and annually. This affected one resident (#24) of three residents reviewed for accidents. The facility census was 73. Findings include: Review of the medical record for Resident #24 revealed an admission date of 09/19/22 with diagnoses including chronic obstructive pulmonary disease, unspecified, muscle wasting and atrophy, major depressive disorder, and other lack of coordination. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] noted Resident #24 had intact cognition. The assessment revealed Resident #24 required maximum (staff) assistance for activities of daily living and utilized an electric wheelchair for mobility. Review of the undated plan of care revealed Resident #24 was at risk for falls and had an activity of daily living self-care deficit. Review of nurse progress notes dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and facility policy review, the facility failed to ensure oxygen tubing was changed as ordered for residents #21 and #40. This affected two residents (#21 and #40) of four residents observed for respiratory care. The facility census was 66. Findings include: 1. Review of Resident #21's medical record revealed an admission date of 03/23/23 with a diagnosis of chronic obstructive pulmonary disease (COPD). Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #21 had impaired cognition. Review of the care plan dated 11/01/24 revealed Resident #21 had alterations in respiratory function related to COPD. An intervention included administer oxygen as ordered. Review of the physician orders for November 2024 revealed Resident #21 had an order to change oxygen tubing every Sunday on night shift. Observation on 11/21/24 at 11:11 A.M. revealed Resident #21 was in bed and was wearing oxygen via a nasal cannula. Further observation revealed the oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-27 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure therapeutic diets were provided as ordered by the physician for Residents #25 and #39. This affected two residents (#25 and #39) of four residents observed for therapeutic diets. The facility census was 66. Findings include: 1. Review of Resident #25's medical record revealed an admission date of 04/14/22. Diagnoses included dementia and cognitive deficits. Review of the care plan dated 10/02/24 revealed Resident #25 had nutritional problems. Interventions included providing/serving the diet as ordered. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #25 had impaired cognition. Review of the physician orders for November 2024 revealed Resident #25 had an order for a mechanical soft diet with ground meats. Observation on 11/21/24 at 7:52 A.M. revealed Resident #25's breakfast consisted of scrambled eggs, a blueberry muffin, and two strips of whole bacon. The observation of Resident #25's meal ticket…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-27 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure crash carts contained the appropriate supplies. This had the potential to affect all residents residing in the facility. The facility census was 66. Findings include: Interview on 11/21/24 at 8:10 A.M. with Licensed Practical Nurse (LPN) #259 revealed the memory care unit did not have a crash cart. LPN #259 stated there was a crash cart located outside of the unit; however, she was not aware if the crash cart had the appropriate equipment. Observation of the crash cart with LPN #255 on 11/21/24 at 8:51 A.M. revealed there was no checklist of equipment. She stated she was not sure of all the required equipment that should be on the cart. Observation revealed the crash cart had an empty oxygen tank, no non-rebreather mask (oxygen mask that delivers a high concentration of oxygen) or blood pressure cuff. Observation of the crash cart on 11/25/24 at 11:30 A.M. with LPN #257 revealed no oxygen tank on the cart and no checklist of required supplies. LPN #257 stated there should have been an oxygen tank on the cart and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-09 · tag F0607 — failed to have anti-abuse policies — widespreadDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel record review, review of the Bureau of Criminal Investigation (BCI) log, review of the Ohio Board of Nursing's website and review of facility policy, the facility failed to ensure implementation of their abuse prevention policy related to pre-employment background checks. This had the potential to affect all 60 residents in the facility. The facility census was 60. Findings include: 1. Review of the personnel file for Minimum Data Set Coordinator (MDSC) #308 revealed a hire date of 10/03/23. Further review revealed revealed MDSC #308 disclosed on her employment application she had been convicted of a felony for conspiracy to commit mail fraud. Review of Ohio Board of Nursing's website revealed MDSC #308's Licensed Practical Nurse (LPN) license had board action taken against it as a result of a felony conviction for one count of conspiracy to commit mail fraud. MDSC #308's nursing license had permanent restrictions, including not working as a LPN for agencies providing in-home care, for hospice care programs providing in-home care, for staffing agencies or pools,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-09 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, review of posted meal times and review of the dietary staff schedule, the facility failed to ensure sufficient dietary staff to provide resident meals in a timely manner. This affected all 60 residents in the facility. The facility census was 60. Findings include: Review of the facility posted meal times revealed lunch was to be served beginning at 11:30 A.M. Interview on 09/30/24 at 10:50 A.M. with Dietary Manager (DM) #302 revealed lunch tray line would begin at 11:30 A.M. Observation on 09/30/24 from 11:16 A.M. to 1:38 P.M. of the lunch tray line services revealed there was one dietary aide (DA) and DM #302 was the acting cook. Continuous observation revealed the lunch meal service began at 12:24 P.M., which was 54 minutes later than the posted meal time. The residents in the dining room applauded when the kitchen door was opened. Concurrent interview with DM #302 confirmed the lunch meal was served late. DM #302 said the kitchen ran later on Mondays because of staffing issues. DM #302 stated dietary staff who worked on the weekend had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-09 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to serve food in a manner that was palatable and attractive. This had the potential to affect all 60 residents in the facility. The facility census was 60. Findings include: Observation on 09/30/24 from 11:16 A.M. to 1:38 P.M. of the lunch tray line revealed the chili con carne (soup) was served on a plate, including pureed meals, alongside rice and corn. The chili ran into the other food items on the plate. Concurrent interview Dietary Manager (DM) #302 verified the chili con carne was served on a plate rather than a bowl. DM #302 stated the bowls they had did not keep soups hot, further stating, with the chili on a plate, he could use a plate warmer and domed lid to keep it warm. DM #302 verified it was not appealing to look at and some residents might have issues with the chili spreading out over the plate and touching all the other food items. DM #302 said he would serve the chili in a bowl if he could figure out how to keep it hot. Interview on 10/01/24 at 10:30 A.M. with Registered Dietitian (RD) #452 revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of the dishwasher temperature logs and staff interview, the facility failed to maintain dishwasher water temperatures at the manufacturer's minimum water temperature during the wash cycle. This had the potential to affect all 60 residents in the facility. The facility census was 60. Findings include: Observation on 09/30/24 at 11:35 A.M. to 11:44 A.M. of the facility dishwasher revealed a manufacturer's label indicating the minimum water temperature for the wash cycle was 155 degrees Fahrenheit (F) Continued observation revealed the dishwasher water temperature did not meet the minimum wash cycle temperature of 155 degrees F after being run for three consecutive cycles. Concurrent interview with Dietary Aide (DA) #316 verified the dishwasher did not reach the minimum temperature for the wash cycle during the observation. Review of the dishwasher temperature logs with DA #316 also verified there were multiple days on the temperature log that were less than the required minimum wash temperature. DA #316 further stated it normally took multiple runs to get…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, medical record review, staff interview and review of facility policy, the facility failed to ensure smoking devices were secured. This affected one resident (#9) of one resident reviewed for smoking. Additionally, the facility failed to ensure thorough fall investigations were completed. This affected five residents (#20, #22, #38, #44 and #61) of five residents reviewed for falls. The facility census was 60. Findings include: 1. Review of the medical record for Resident #9 revealed an admission date of 10/24/23. Diagnoses included vertebrae fracture, urinary tract infection, paraplegia, cannabis use and nicotine dependence. Review of the quarterly Minimum Data Set (MDS) assessment, dated 09/06/24 revealed Resident #9 was cognitively intact. He required setup assistance for eating and oral hygiene, supervision for toileting, partial to moderate assistance for personal hygiene and substantial or maximum assistance for showering. Resident #9 was a smoker. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-09 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, review of the production meal sheet and staff interview, the facility failed to ensure all pureed food items identified on the menu were provided. This affected six residents (#6, #16, #23, #35, #37 and #44) of six residents identified by the facility as having orders for puree food texture. The facility census was 60. Findings include: 1. Review of the medical record for Resident #6 revealed an admission date of 11/30/21 with diagnoses including dementia, hypertension and type two diabetes mellitus. Review of the nutrition care plan, revised 10/03/23, revealed Resident #6 had nutritional problems related to type two diabetes mellitus, hypertension, hyperlipidemia, dementia, hyperglycemia, therapeutic diet order, altered texture diet, poor blood sugar control, edentulous, weight fluctuations, diuretic therapy and need for supplement. Interventions included provide and serve diet as ordered, monitor and record meal intakes and consistent carbohydrate diet with puree texture. Review of the physician's orders for September 2024 revealed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-09 · tag F0810 — patternProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, medical record review and staff interview, the facility failed to provide adaptive equipment during meals for nine residents (#41, #37, #16, #6, #58, #25, #2, #50, and #29) of nine residents identified by the facility who utilized adaptive equipment. The facility census was 60. Findings include: 1. Review of Resident #41's medical record revealed an admission date of 03/21/22. Diagnoses included dementia, abnormal weight loss, need for assistance with personal care and cognitive communication deficit. Review of the quarterly Minimum Data Set (MDS) assessment, dated 08/20/24, revealed Resident #41 was rarely or never understood and required (staff) supervision or touch assistance with eating. Review of the care plan dated 03/21/23 revealed Resident #41 had a nutritional problem related to Dementia and abnormal weight loss. Observation on 09/25/24 at 12:04 P.M. revealed Licensed Practical Nurse (LPN) #456 was assisting Resident #41 with the lunch meal in the main dining…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-09 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of facility self-reported incidents (SRI) and staff interview, the facility failed to ensure complete and accurate medical records. This affected five (#39, #49, #42, #25 and #55) of five residents reviewed for accurate medical records. The facility census was 60. Findings include: 1. Review of the medical record for Resident #39 revealed an admission date of 09/10/15 with diagnoses including dementia, Alzheimer's disease and major depressive disorder. Further review of the medical record revealed Resident #39 had allergies to chicken and turkey. Review of the care plan, dated 10/26/17, revealed Resident #39 was allergic to chicken and turkey with interventions to document the allergy and notify all disciplines of the allergy, monitor for signs and symptoms of an allergic reaction, and relay the allergy if the resident transfers out of the facility. Interview on 10/03/24 at 10:42 A.M. with [NAME] President of Operations (VPO) #451 confirmed Resident #39 had documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-09 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel record review and staff interview, the facility failed to provide annual behavioral health/dementia education. This had the potential to affect 32 residents (#1, #4, #5, #6, #11, #12, #16, #18, #20, #22, #23, #26, #29, #32, #33, #34, #35, #36, #37, #38, #39, #40, #41, #43, #44, #46, #49, #53, #54, #55, #57 and #60) of 32 residents identified by the facility with a diagnosis of dementia. The facility census was 60. Findings include: Review of State Tested Nursing Assistant (STNA) #364's personnel record, with Regional Director of Operations (RDO) #450, revealed a hire date of 03/15/13. Further review revealed no evidence behavioral health/dementia education was completed in 2023 or 2024. Interview on 10/02/24 at 4:45 P.M. with STNA #364 confirmed she had not received any behavioral health/dementia training since 2021. Interview on 10/02/24 at 4:48 P.M. with RDO #450 verified the facility had no evidence that any staff had received behavioral health/dementia training since 2021. RDO #450 confirmed the facility had a dementia/behavior unit where residents with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview and review of facility policy, the facility failed to notify the physician of allegations of sexual abuse. This affected one resident (#42) of one resident reviewed for physician notification. The facility census was 60. Findings include: Record review for Resident #42 revealed an admission date of 12/06/23 and a readmission date of 08/22/24. Diagnoses included Wernicke's Encephalopathy (presence of neurological symptoms caused by biochemical lesions of the central nervous system) and post-traumatic stress disorder. Review of the admission Medicare Five-Day Minimum Data Set (MDS), dated [DATE], revealed Resident #42 was cognitively intact. Resident #42 had no impairment of the upper of lower extremities and used a walker/wheelchair for mobility. Review of SRI tracking number 249272, dated 07/02/24 at 2:53 P.M., revealed Resident #42 was the alleged perpetrator of a sexual abuse allegation against a female resident. Further review of Resident #42's medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, family interview, staff interview and medical record review, the facility failed to ensure a comfortable, homelike environment free from loud noises. This affected three residents (#42, #28 and #17) of three residents reviewed for a comfortable, homelike environment. The facility census was 60. Findings include: 1. Record review for Resident #42 revealed an admission date of 12/06/23 and a readmission date of 08/22/24. Diagnoses included Wernicke's Encephalopathy (presence of neurological symptoms caused by biochemical lesions of the central nervous system) and post-traumatic stress disorder. Review of the admission Medicare Five-Day Minimum Data Set (MDS) assessment, dated 08/28/24, revealed Resident #42 was cognitively intact. Review of the care plan initiated 03/24/24 revealed Resident #42 had an alteration in mood/behavior/psychosocial well-being related to anxiety. Interventions included attempt to identify what triggers behaviors, convey acceptance of resident, encourage resident to take an active role within the facility and introduce…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, medical record review, review of Self-Reported Incidents (SRI), staff interview and review of facility policy, the facility failed to ensure residents were free from abuse. This affected two residents (#25 and #55) of three residents reviewed for abuse. The facility census was 60. Findings include: 1. Record review for Resident #25 revealed an admission date of 10/19/23. Diagnoses included a history of cerebral infarction and hemiplegia with hemiparesis affecting the left non-dominant side. Further review of the medical record revealed Resident #25 was cognitively intact. 2. Record review for Resident #55 revealed an admission date of 10/13/23. Diagnoses included chronic obstructive pulmonary disease, neuromuscular dysfunction, anxiety disorder, macular degeneration, schizoaffective disorder and muscle weakness. Further review revealed Resident #55 was cognitively intact. Record review for Resident #42 revealed an admission date of 12/06/23 and a readmission date of 08/22/24.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, hospice staff interview and review of facility policy, the facility failed to ensure residents were free from misappropriation. This affected one resident (#57) of three residents reviewed for misappropriation, with the potential to affected three additional residents (#26, #36 and #44) who also received hospice services. The facility census was 60. Findings include: Record review for Resident #57 revealed an admission date of 02/01/24. Diagnosis included Alzheimer's disease and age-related debility. Further review revealed Resident #57 elected hospice benefits with a start date of 02/01/24. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #57 was severely cognitively impaired. Resident #57 was dependent on staff for personal hygiene and was always incontinent of bowel and bladder. Interview on 09/25/24 at 11:54 A.M. with State Tested Nursing Assistant (STNA) #326 revealed staff Always run out of supplies. They are in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, family interview, medical record review, staff interview and review of facility policy, the facility failed to ensure residents were free from physical restraints. This affected one resident (#42) of one resident reviewed for restraints. The facility census was 60. Findings include: Record review for Resident #42 revealed an admission date of 12/06/23. Diagnoses included Wernicke's Encephalopathy (presence of neurological symptoms caused by biochemical lesions of the central nervous system) and post-traumatic stress disorder. Review of the admission Medicare Five-Day Minimum Data Set (MDS) assessment, dated 08/28/24, revealed Resident #42 was cognitively intact. Resident #42 used a walker/wheelchair for mobility. Review of the care plan initiated 03/24/24 revealed Resident #42 had an alteration in mood/behavior/psychosocial well-being related to anxiety, mobility decline/deficit, unrealistic expectations and sexual tendencies. Interventions included attempting to identify what triggers behaviors, convey acceptance of resident, encourage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, medical record review, review of Self-Reported Incidents (SRI), review of facility investigations and review of facility policy, the facility failed to accurately document and thoroughly investigate allegations of abuse. This affected three residents (#25, #55 and #49) of four residents reviewed for facility investigations. The facility census was 60. Findings include: 1. Record review for Resident #25 revealed an admission date of 10/19/23. Diagnoses included a history of cerebral infarction and hemiplegia with hemiparesis affecting the left non-dominant side. Further review revealed Resident #25 was cognitively intact. Review of SRI tracking number 249272, dated 07/02/24 at 2:53 P.M., revealed the facility received an allegation of sexual abuse involving Resident #42 and Resident #25. Resident #42 was placed on 15-minute checks at that time. Further review revealed Resident #42 was alleged to have asked Resident #25 for a gesture of sexual nature. The SRI did not specify what the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure care plans were updated when new interventions were implemented. This affected two residents (#22 and #38) of two residents reviewed for care planning. The facility census was 60. Findings include: 1. Review of the medical record for Resident #22 reveal an admission date of 01/29/24. Diagnoses included cerebral infarction, depression, neuropathy, heart disease, dementia and Parkinson's disease. Review of the quarterly Minimum Data Set (MDS) assessment, dated 07/25/24, revealed Resident #22 was severely cognitively impaired. Resident #22 required set-up assistance for eating, substantial or maximum assistance for oral hygiene, toileting and showering and most dependent for personal hygiene. He had two falls since the previous assessment and was always incontinent of bowel and bladder. Review of the physician's orders for Resident #22 for October 2024 revealed an order for a sign to be in Resident #22's room to remind him to use his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, family interview, medical record review, review of shower schedules, review of shower/bath sheets, staff interview and review of facility policy, the facility failed to provide routine showers for residents dependent for care. This affected one resident (#46) of three residents reviewed for showers. The facility census was 60. Findings include: Review of Resident #46's medical record revealed an admission date of 06/21/23. Diagnoses included Alzheimer's disease, cognitive communication deficit and muscle weakness. Review of the quarterly Minimum Data Set (MDS) assessment, dated 08/14/24, revealed Resident #46 was rarely or never understood. Resident #46 was (staff) dependent for all activities of daily living (ADLs), including bathing/showers. Review of the care plan dated 09/26/23 revealed Resident #46 had an ADL self-care performance deficit. Interventions included total assistance by staff for bathing/showering. Review of the shower schedule revealed Resident #46 was scheduled to receive showers on Wednesdays and Saturdays on second shift. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, family interview, staff interview, medical record review, review of hospital documents and review of transportation service communication, the facility failed to ensure transportation was arranged for Resident #02's outside appointments. This affected one resident (#02) of two residents reviewed for transportation services. Additionally, the facility failed to ensure a physician ordered follow-up appointment was scheduled for Resident #42. This affected one resident (#42) of two residents reviewed for coordination of care. The facility census was 60. Findings include: 1. Record review for Resident #02 revealed an admission date of 10/11/18. Diagnoses included multiple sclerosis and neuromuscular dysfunction of the bladder. Review of the annual Minimum Data Set (MDS) assessment, dated 09/06/24, revealed Resident #02 was cognitively intact. Resident #02 had progressive neurological conditions, impairment to both sides of the lower extremities, was dependent for toileting and bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to provide food items free of listed allergens for Resident #2. This affected one resident (#2) and had the potential to affect five additional residents (#11, #30, #39, #47, and #57) identified by the facility as having food allergies. The facility census was 60. Findings include: Review of the medical record for Resident #2 revealed an admission date of 10/11/18 and a re-admission date of 02/03/23. Diagnoses included multiple sclerosis, osteomyelitis of the left shoulder, major depressive disorder and anxiety disorder. Further review of the medical record revealed Resident #2 had allergies to Prednisone, eggs and shellfish. Observation on 09/30/24 at 12:41 P.M. of the lunch tray line revealed Resident #2's tray ticket indicated an allergy to eggs. Further observation of Resident #2's tray revealed chocolate cake on the tray. Interview on 09/30/24 at 12:50 P.M. with Resident #2 confirmed she had an egg allergy and stated she did not always get what she was supposed to at meals. Interview on 09/30/24 at 12:55 P.M. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-10 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview with fire marshall, review of diswasher temperature monitoring logs, review of the Food and Drug Administration (FDA) Food Code, and staff interview, the failed to maintain the range hood vents in a sanitary manner and failed to ensure the dishwasher washing temperature was maintained to properly sanitize the kitchen dishware, utensils and equipment. This had the potential to affect all the residents who ate their meals in the facility. The facility census was 69. Findings include: An interview with the Fire Marshall on 06/06/24 at 11:00 A.M. revealed she was in the facility for the fire safety inspection and wanted to alert the surveyor of the failure of the facility to maintain a clean and sanitary range hood in the kitchen. Observations during a tour of the kitchen on 06/06/24 at 11:16 A.M. revealed the range hood vents were coated with a thick layer of grease and debris. The range hood plaque, located on the outside of the hood cover, revealed the last time the range hood was cleaned was October 2023. The dishwasher was ran through two cycles with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-10 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview, review of the facility policy, and review of the reference website Medscape.com, the facility failed to ensure staff administered medication with less than a five percent error rate. This affected one (#43) out of three residents observed for medication administration with a 8.69% error rate observed. The facility census was 69. Findings include: Review of the medical record revealed Resident #43 was admitted on [DATE]. Diagnoses included dementia, peripheral vascular disease, high blood pressure, obesity, schizophrenia, anxiety, hypothyroidism, and dysphagia. Resident #43's physician orders, dated 06/01/24 to 06/30/24, revealed to administer the following medications in the morning: calcium-Vitamin D-minerals oral tablet chewable 600-400 milligram (mg)-unit one tablet for supplement, cholecalciferol tablet 50 micrograms (mcg) one table orally for supplement, lisinopril one tablet 20 mg, metoprolol succinate 24 hour Extended Release (ER) one 50 mg tablet for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-10 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and review ofreview of the reference website Medscape.com, the facility failed to ensure medications were administered without a significant error. This affected one (#43) out of three residents observed during medication administration. The facility census was 69. Findings include: Observation of medication administration on 06/05/24 at 8:26 A.M. revealed Registered Nurse (RN) #273 administered medications to Resident #43. RN #273 administered calcium-vitamin D mineral 600-400 mg tablet, lisinopril 20 mg tablet, metoprolol succinate 50 mg extended release tablet, and trazadone hcl 25 mg tablet medications by placing the medications in a plastic envelope and crushing the medications using a pill crusher device. RN #273 then poured the crushed medications in a medication cup and added applesauce, mixed the crushed medications in applesauce, entered Resident #43's room and administered the medications to Resident #43. An interview with RN #273 on 06/05/24 at 8:44 A.M. verified she should not have crushed the metoprolol succinate medication.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview, and review of facility policy, the facility failed to ensure staff adhered to infection control standards during colostomy care. This affected one (#27) out of three residents reviewed for colostomy care. The facility census was 69. Findings include: Review of the medical record revealed Resident #27 was admitted on [DATE]. Diagnoses included aortic aneurysm, heart failure with cardiac pacemaker, Parkinson's disease, depression, anxiety, diabetes mellitus, high blood pressure, obesity, partial intestinal obstruction with colostomy, and anemia. A review of Resident #27's physician order dated 05/29/24 revealed to change the colostomy wafer and bag every three days, apply calmoseptine to peristoma area every Monday, Wednesday and Friday for ostomy care. Observation on 06/06/24 at 9:05 A.M. revealed Licensed Practical Nurse (LPN) #274 gathered the supplies needed to perform Resident #27's colostomy care. LPN #274 placed the supplies on Resident #27's bedside…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility policy and interviews, the facility failed to ensure advanced directives were readily available and followed during a medical emergency for Resident #66. This affected one resident (Resident #66) of three residents reviewed for advance directives. The facility census was 64. Findings included: Review of the medical record revealed Resident #66 was admitted to the facility on [DATE]. Diagnoses included heart failure, respiratory failure, atrial fibrillation, congestive heart failure, nonrheumatic aortic stenosis, atherosclerotic heart disease, cardiomyopathy, hypertension, major depressive disorder, transient ischemic attack, and thoracic aortic ectasia. Resident #66 expired in the facility on [DATE]. Review of the physician's orders revealed Resident #66 had an order for Do Not Resuscitate Comfort Care-Arrest (DNRCC-A) dated [DATE]. Review of the DNR identification form revealed Resident #66 requested a code status of Do-Not-Resuscitate Comfort Care Arrest (DNRCCA). It…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-26 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record and interview with staff the facility failed to notify the physician when Resident #65 was not administered routine insulin according to the physician order. This affected one resident ( Resident #65) of three reviewed for insulin administration. The facility census was 64. Findings included: Review of the medical record revealed Resident #65 was admitted to the facility on [DATE]. Diagnoses included fracture of the left humerus, cervical sprain, chronic obstructive pulmonary disease, hypertension, chronic kidney disease, diabetes, absence of left breast, breast cancer, diverticulosis, dry eye syndrome, major depressive disorder, spinal stenosis, chronic migraines, bilateral cataracts, osteoarthritis of both knees, peripheral vascular disease, and protein calorie malnutrition. She was discharged on 03/15/24 with hospice services. Review of a physician order revealed Resident #65 had an order for 64 units of degludec insulin dated 02/14/24. She also had orders for the aspart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-26 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility did not ensure Resident #65 was administered insulin according to physician orders. This affected one resident ( Resident #65) of three residents reviewed for insulin administration. The facility census was 64. Findings include: Review of the medical record revealed Resident #65 was admitted to the facility on [DATE]. Diagnoses included fracture of the left humerus, cervical sprain, chronic obstructive pulmonary disease, hypertension, chronic kidney disease, diabetes, absence of left breast, breast cancer, diverticulosis, dry eye syndrome, major depressive disorder, spinal stenosis, chronic migraines, bilateral cataracts, osteoarthritis of both knees, peripheral vascular disease, and protein calorie malnutrition. She was discharged on 03/15/24 with hospice services. Review of the admission Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #65 had intact cognition. She received insulin. Review of a physician order revealed Resident #65 had an order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record and interview with staff the facility failed to document the death of Resident #66 in the medical record. This affected one resident ( Resident #66) of three reviewed for complete medical record. The facility census was 64. Finding included: Review of the medical record revealed Resident #66 was admitted to the facility on [DATE]. Diagnoses included heart failure, respiratory failure, atrial fibrillation, congestive heart failure, nonrheumatic aortic stenosis, atherosclerotic heart disease, cardiomyopathy, hypertension, major depressive disorder, transient ischemic attack, and thoracic aortic ectasia. Further review of the medical record and of the progress notes for Resident #66 revealed no documentation of him expiring in the facility. The last health status note was dated [DATE] at 9:09 A.M. There was a psychiatric progress note dated [DATE]. Review of a document titled Code Blue Bedside Documentation dated [DATE] and the Emergency Medical Services run report dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-06 · tag F0729 — widespreadVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and personnel file review the facility failed to complete state tested nurse aide registry verification prior to allowing an individual to serve as a STNA. This had the potential to affect all residents residing in the facility. The facility census was 63. Findings include: Interview on [DATE] between 4:15 A.M. and 4:47 A.M. with State Tested Nursing Assistant (STNA) #237 and STNA #231 revealed Dietary Aide (DA) #251 worked as an STNA without having a current certification. Review of DA #251's personnel files revealed an employment application dated [DATE] indicating the position being applied for was that of an STNA. DA # 251's personnel file had an STNA certification with an expiration date of [DATE]. Interview on [DATE] at 4:36 P.M. with the Director of Nursing (DON) confirmed DA #251's personnel file contained an expired STNA certificate. The DON stated DA #251 was currently working in the kitchen as a kitchen aide. Interview on [DATE] with DA #251 revealed he had been employed at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-06 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, staff statement review, police report review, and text message review the facility failed to ensure a nurse showing signs of potential impairment was evaluated to ensure she was competent to provide direct resident care and/or was removed from direct resident care following suspicions of impaired behaviors by co-workers. This had the potential to affect 32 residents (#17, #18, #20, #21, #22, #23, #24, #25, #26, #27, #28, #29, #30, #31, #32, #33, #34, #49, #50, #51, #52, #53, #54, #55, #56, #57, #58, #59, #60, #61, #62 and #63), who resided on the 300 and 400 units where the nurse was working. The facility census was 63. Findings include: Interview on 02/28/24 at 5:57 A.M. with State Tested Nursing Assistant (STNA) #236 revealed she worked on 02/17/24 from 11:00 P.M. until 12/18/24 at 7:00 A.M. During the shift, STNA #236 observed Registered Nurse (RN) #217 dancing in the halls, singing loudly and acting weird. STNA #236 stated it appeared that RN #217 may have been under the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-06 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, staff statement review, and text message review the administration failed to timely respond to reports of a nurse showing signs of potential impairment. This had the potential to affect 32 residents (#17, #18, #20, #21, #22, #23, #24, #25, #26, #27, #28, #29, #30, #31, #32, #33, #34, #49, #50, #51, #52, #53, #54, #55, #56, #57, #58, #59, #60, #61, #62 and #63), who resided on the 300 and 400 units where the nurse was working. The facility census was 63. Findings include: Interview on 02/28/24 at 5:57 A.M. with State Tested Nursing Assistant (STNA) #236 revealed she worked on 02/17/24 from 11:00 P.M. until 12/18/24 at 7:00 A.M. During the shift, STNA #236 observed Registered Nurse (RN) #217 dancing in the halls, singing loudly and acting weird. STNA #236 stated it appeared that RN #217 may have been under the influence of something. RN #217 was moving very fast and she observed RN #217 taking something out of the narcotic box and throwing it in the medication room. STNA #236…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure incontinence care was provided in a timely manner. This affected one resident (#21) of three observed for incontinence care. The facility census was 63. Findings include: Review of Resident #21's medical records revealed an admission date of 11/30/21. Diagnoses included dementia and difficulty walking. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #21 had impaired cognition and was incontinent of bowel and bladder. Review of the care plan dated 02/21/24 revealed Resident #21 was incontinent of bowel and bladder. Interventions included clean peri-area after each incontinence episode. Interviews on 02/28/24 from 4:15 A.M. to 4:47 A.M. with State Tested Nursing Assistant (STNA) #237 and STNA #231 revealed they observed residents who appeared to have been soiled in urine and feces for long periods of time. Observation of incontinence care on 03/04/24 at 9:15 A.M. with STNA #244 for Resident #21 revealed Resident #21 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review the facility failed to ensure all parties were notified Resident #75's change of condition. This affected one resident (#75) of three residents reviewed for notification. The facility census was 63. Findings Include: Review of the closed medical record for Resident #75 revealed an admission date 01/10/23. Diagnosis included dementia, acute kidney failure, delirium, and failure to thrive. Review of the fall incident report dated 12/19/23 at 2:00 P.M. Resident #75 was found on the floor between the wall and bed. No injury was noted at the time of the fall. Resident #75 was sent to hospital for evaluation. There was no documented evidence of family notification of the fall and transfer to the hospital. Interview on 02/12/24 at 11:01 A.M. with the Director of Nursing (DON) verified the agency nurse told her she was going to notify the family of the fall. She stated she went to a meeting after Resident #75 left the facility. The DON stated she was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide an environment that was free from accident hazards. This affected one resident (#75) of three residents reviewed for accidents. The facility census was 63. Findings Include: Review of the closed medical record for Resident #75 revealed an admission date 01/10/23. Diagnosis included dementia, acute kidney failure, delirium, and failure to thrive. Review of the plan of care dated 01/12/23 revealed Resident #75 was at risk for falls related to impaired balance, history of falls and intentionally climbs out of bed. Interventions included assisting and encouraging the resident to go to common areas when awake, for safety, assuring bed is locked, defined perimeter mattress, floor mat to left side of bed while in bed, and bed in low position. Review of the fall risk assessment dated [DATE] revealed Resident #75 was at high risk for falls. Review of the fall incident report dated 12/19/23 at 2:00 P.M. Resident #75 was found on the floor between the wall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy review the facility failed to ensure all residents with special dietary needs were given appropriate meals. This affected one resident (#75) of three residents reviewed for allergies. The facility census was 63. Findings Include: Review of the closed medical record for Resident #75 revealed an admission date 01/10/23. Diagnosis included dementia, acute kidney failure, delirium, and failure to thrive. The resident was allergic to shellfish. Review of the employee memorandum dated 12/20/23 revealed [NAME] #300 was given an oral warning for serving shellfish to a resident with allergies. Date of violation was 12/15/23. Resident #75 was served crab cakes despite the meal ticket stating allergy in multiply spots on the ticket. The corrective action was for [NAME] #300 to take caution when serving food and to look at meal tickets for allergies before sending the tray out of the kitchen. Review of the concern log for November, December and January revealed on 12/21/23 Resident #75 received shellfish when he had a shellfish allergy.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure fall interventions were in place for Resident #20. This affected one resident (#20) out of three residents reviewed for falls. The facility census was 61. Findings include: Review of the medical record for Resident #20 revealed an admission date of 02/28/18 with medical diagnoses including non-Hodgkin lymphoma, vitamin d deficiency, chronic venous hypertension with ulcer of unspecified lower extremity, repeated falls, major depressive disorder, muscle weakness, disorder of muscle, and unspecified abnormalities of gait and mobility. Review of Resident #20's care plan dated 06/05/18 revealed the resident was at risk for falls as evidence by diagnosis of repeated falls and received medications that can increase fall risk. Resident #20's fall interventions included footwear per orders, assess skin every shift for three days for any bruising or bleeding after fall and report abnormalities to the physician, keep call light in easy reach at all times and answer promptly, keep frequently used items within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-12 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, resident council minute review, and observation of a test tray, the facility failed to serve food that was palatable. This had the potential to affect all 59 residents, The facility census was 59. Findings include: Interview on 12/04/23 from 3:26 P.M. through 12/05/23 at 5:00 P.M., with Residents #09, #51, #23, #24, #18, #32, #3, #45, #27, #26, and #29 revealed the food did not taste good, was not palatable. Observation on 12/05/23 at 11:40 A.M., revealed [NAME] #234 plated residents food. The menu consisted of rigatoni with meat sauce, green beans, dinner roll, and mandarin oranges. Further observation continued as dietary staff plated the lunch meal from a steam table in the kitchen. As the tray line neared an end, the surveyor requested a test tray be prepared and placed on the 200-hall food cart, the last food cart to be served. Observation on 12/05/23 at 12:12 P.M., was made as the test tray was delivered to the 200 hall. The test tray remained on the cart in view of the surveyor, until all other trays were distributed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, medical record review, and review of the policy, the facility failed to store medications in a safe manner. This had the potential to affect three (#09, #49 and #59) and the potential to affect four (#66, #58, #52, and #26) additional residents who were cognitively impaired and independently mobile. The facility census was 59. Findings include: 1. Record review for Resident #09 revealed an admission date of 10/24/23. Diagnosis included pressure ulcer of the sacral region stage three, neuromuscular dysfunction of the bladder, local infection of the skin and subcutaneous tissue, paraplegia, and stable burst fracture of the fourth thoracic vertebra subsequent encounter for fracture with routine healing. Interview and observation on 12/04/23 at 10:35 A.M., with Resident #09 revealed the resident was lying in bed. At the foot of the bed was a blister pack of loperamide (anti-diarrheal) two milligram (mg) capsules. There were 18 of 30 loperamide remaining in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to serve safe food products to residents. This had the potential to affect 48 (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #19, #20, #21, #22, #23, #25, #28, #30, #31, #32, #33, #34, #35, #36, #37, #39, #40, #41, #42, #43, #44, #45, #47, #48, #50, #51, #53, #54, #55, #56, #57, and #60) of 59 residents served from the kitchen. The facility census was 59. Findings include: Observation on 12/05/23 at 11:40 A.M., revealed [NAME] #234 was plating food. The menu consisted of rigatoni with meat sauce, green beans, dinner roll, and mandarin oranges. Observation revealed the plates were heated and the food was at the appropriate temperature. Observation revealed the dinner rolls were taken directly from the plastic bag they were delivered in. Observation revealed while [NAME] #234 grabbed a dinner roll from the bag and placed it on the plate, the roll was placed upside down. Observation revealed the entire corner of the roll was green with black spotted areas on the bottom. [NAME] #234 revealed she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to maintain infection control practices while passing the lunch trays. This affected 11 (17, #18, #27, #49, #52, #26, #58, #29, #5, #15 and #39) of 11 resident that staff assisted lunch trays. The facility census was 59. Findings include: Observation on 12/05/23 at 12:15 P.M., of tray pass on the 200 hall with [NAME] President of Clinical Operations #318 revealed State Tested Nursing Assistant (STNA) #258 passed eight residents lunch trays, Resident #17, #18, #27, #49, #52, #26, #58, and #29. Observation revealed STNA #258 did not use hand sanitizer or wash her hands while passing and setting up the eight resident lunch trays. STNA #258 verified she did not wash or sanitize her hands while passing and setting up the eight resident lunch trays. STNA #258 revealed she was not aware she was supposed to wash her hands or use hand sanitizer while passing trays. [NAME] President of Clinical Operations #318 confirmed STNA #258 passed eight residents lunch trays, assisted the residents with setting the trays up and did not wash…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, staff interview, review of resident council minutes, review of the Self-Reported Incident (SRI), and review of the policy, the facility failed to ensure an allegation of physical abuse/mistreatment was reported to the state agency as required. This affected one (#14) of three residents reviewed for staff treating residents with dignity and respect. The facility census was 59. Findings include: Review of Resident #14's medical record revealed an admission on [DATE]. Diagnosis included chronic atrial fibrillation, repeated falls, and difficulty in walking. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #14 was cognitively intact. Resident #14 required extensive assistants of one with bed mobility, transfers, locomotion, and one-person physical assist with personal hygiene. Resident #14 used a wheelchair. Resident #14 was always incontinent of urine and always continent of bowel. Review of the care plan dated 09/04/23 for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, staff interview, review of resident council minutes, review of the Self-Reported Incident (SRI), and review of the policy, the facility failed to ensure an allegation of physical abuse/mistreatment was investigated as required. This affected one (#14) of three residents reviewed for staff treating residents with dignity and respect. The facility census was 59. Findings include: Review of Resident #14's medical record revealed an admission on [DATE]. Diagnosis included chronic atrial fibrillation, repeated falls, and difficulty in walking. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #14 was cognitively intact. Resident #14 required extensive assistants of one with bed mobility, transfers, locomotion, and one-person physical assist with personal hygiene. Resident #14 used a wheelchair. Resident #14 was always incontinent of urine and always continent of bowel. Review of the care plan dated 09/04/23 for Resident #14…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-12 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on medical record review, interview, and review of the policy, the facility failed to ensure upon discharge to home, the resident's medications were returned to the resident. This affected one (#62) of three residents reviewed for discharge. The facility census was 59. Findings revealed: Review for Resident #62's medical record revealed an admission date of 06/17/23 and a discharge date of 07/01/23. Review of the discharge summary for Resident #62 dated 07/01/23 at 3:38 P.M., completed by Registered Nurse (RN) #296 revealed Resident #62 left the facility at 2:20 P.M., with his wife and daughter, medications returned to wife, drug summary given and signed. Left in private vehicle. Review of the Prescription History provided by the facility pharmacy dated 12/11/23, revealed Resident #62 had eight medications, a 30-day supply of each, that were dispensed from the pharmacy to the facility on [DATE]. Record review revealed after Resident #62's discharge on [DATE], the remainder of the eight medications were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and record review, the facility failed to ensure a resident with a catheter had a care plan to address the care and treatment of the catheter to prevent infections. This affected one (#09) of three residents reviewed for care plans. The facility census was 59. Findings include: Record review for Resident #09 revealed an admission date of 10/24/23. Diagnosis included neuromuscular dysfunction of the bladder and paraplegia. Review of the admission Minimum Data Set assessment dated [DATE] revealed Resident #09 was cognitively intact. Resident #09 had impairment on both sides of lower extremities. Resident #09 required substantial/maximum assist with toileting, bathing, personal hygiene, supervision with bed mobility, and partial moderate assist with transfers. Resident #09 used a wheelchair. Resident #09 had an external (Texas) catheter and was always incontinent of bowel. Review of the History and Physical for Resident #9 dated 10/25/23 completed by Primary Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, medical record review, and review of medication Hydrofera Blue Wound Dressing user guide, the facility failed to provide wound care treatments per the physicians orders. This affected two (#09 and #03) of three residents reviewed for wound care. The facility census was 59. Findings include: 1. Review of Resident #09's medical record revealed an admission date of 10/24/23. Diagnosis included neuromuscular dysfunction of the bladder and paraplegia. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #09 was cognitively intact. Resident #09 had impairment on both sides of lower extremities. Resident #09 required substantial/maximum assist with toileting, bathing, personal hygiene, supervision with bed mobility, and partial moderate assist with transfers. Resident #09 had one stage three pressure ulcer over a bony prominence that was present on admission. Resident #09 was at risk for pressure ulcers. Resident #9 had a pressure reducing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-12 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, medical record review, and review of medication Hydrofera Blue Wound Dressing user guide, the facility failed to ensure staff was trained to provide wound care treatments per the physicians orders. This affected two (#09 and #03) of three residents reviewed for wound care. The facility census was 59. Findings include: 1. Review of Resident #09's medical record revealed an admission date of 10/24/23. Diagnosis included neuromuscular dysfunction of the bladder and paraplegia. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #09 was cognitively intact. Resident #09 had impairment on both sides of lower extremities. Resident #09 was at risk for pressure ulcers. Resident #9 had a pressure reducing device in his chair and bed. Resident #09 received pressure injury care. Record review of the weekly wound report dated 10/24/23, untimed, completed by assistant Director of Nursing (ADON)/Wound Care Nurse/Licensed Practical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-04-24 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure State Tested Nursing Assistant's (STNA)'s #221, #231 #227 had annual performance evaluations. This affected three STNA's (#221, #231, and #227) out of four STNA's reviewed for performance evaluations and had the potential to affect all 68 residents in the facility. Findings include: Review of State Tested Nursing Assistant's #221, #227, and #231 personnel files revealed annual performance evaluations were not completed and placed in the files. Interview on 04/24/23 at 3:06 P.M. of Business Office Manager/Payroll/Human Resource (BOM/P/HR) #220 revealed performance evaluations were not completed for employees. BOM/P/HR #220 stated she had worked in the facility about a year and a half and evaluations had not been done since she was hired. BOM/P/HR #220 stated one of the reasons was probably because there was a high turnover rate of the Director of Nursing (DON). BOM/P/HR #220 stated she gave lists of employees that needed evaluations to the Director of Nursing, but they were not done, and there had been about four…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-04-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure food was stored and served in a clean sanitary manner, and failed to ensure all food was dated and labeled properly. This had the potential to affect all 68 residents who received food from the kitchen. Findings include: 1. Initial tour of the kitchen occurred on 04/17/23 at 7:30 P.M. with the acting Dietary Manager #222. He further stated he has been acting director off and on for over two years. Review of the two stand up refrigerators on the side wall of the kitchen across from the prep counter revealed a tray of juice with 8 juice drinks in cups with lids on them. The tray nor the cups had a date on it showing the date they were poured and or put in the refrigerator. There was a plastic container on the bottom shelf with fruit punch in it that was half full that did not have a date on it as to the date it was made. There was a plastic container with cheese slices in it that was not dated as to when they were placed into this plastic container and placed into the refrigerator. There was a large jar of pickles that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-04-24 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure annual and 90 day performance evaluations were completed for Director of Nursing, Licensed Practical Nurse #206, Receptionist #228, and Housekeeper #264. This had the potential to affect all 68 residents in the facility. Findings include: Review of personnel records for the Director of Nursing, Licensed Practical Nurse (LPN) #206, Receptionist #228, and Housekeeper #264 revealed there were no 90 day or annual performance evaluations in the records. Interview on 04/24/23 at 3:06 P.M. of Business Office Manager/Payroll/Human Resource (BOM/P/HR) #220 revealed performance evaluations were not completed for employees. BOM/P/HR #220 stated she had worked in the facility about a year and a half and evaluations had not been done since she was hired. BOM/P/HR #220 stated one of the reasons was probably because there was a high turnover rate of the Director of Nursing (DON). BOM/P/HR #220 stated she gave lists of employees that needed evaluations to the Director of Nursing, but they were not done, and there had been about…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-24 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of facility policy, the facility failed to ensure Resident #1's antipsychotic medication was reviewed per pharmacy recommendations to reduce the dose and the facility failed to ensure Resident's #1, #13, #32, #44 and #63 who were administered antipsychotic medications were monitored for side effects. This affected five residents (Resident's #1, #13, #32, #44, and #63) out of five reviewed for antipsychotic medications. Findings include: 1. Review of Resident #1's medical record revealed an admission date of 10/28/22 and diagnoses included congestive heart failure, type two diabetes mellitus, and Alzheimer's Disease. Review of Resident #1's physician orders dated 10/28/22 revealed Fluoxetine Hydrochloride capsule 40 mg (Prozac), give one capsule by mouth one time a day for depression. Review of Resident #1's care plan dated 02/08/23, included Resident #1 used antidepressant medication and would be free from discomfort or adverse reactions related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-24 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and chart review, the facility failed to ensure the power of attorney (POA) or the next of kin of a resident was contacted regarding a change in the resident. This affected one resident (Resident #28) out of three residents reviewed for notification of change. Findings include: Resident #28 was admitted to this facility on 12/10/20. Her admitting diagnoses included low back pain, hemorrhoids, psoriasis, atrial fibrillation, cervical dysplasia, bipolar disorder, fibromyalgia, major depressive disorder and hypertension to name a few. Review of Resident #28's Minimum Data Set (MDS) 3.0 dated 02/03/23 revealed this resident was rarely understood due to dysphagia. The resident had a memory problem. Functionally, this resident needed supervision with set up only for bed mobility, transfers, dressing, toilet use and personal hygiene. Review of this Resident's progress notes dated 01/30/23, revealed this resident slid from bed and landed on knees next to her recliner. Right elbow slightly red, resident moved it without facial grimacing or stating pain. A male resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Resident #24's catheter care plan intervention was implemented and followed by the nursing staff. This affected one resident (Resident #24) out of three residents reviewed for implementation of care plan interventions. Findings include: Resident #24 was admitted to this facility on 02/22/23. His admitting diagnoses included paraplegia, encephalopathy, hypoglycemia, osteomyelitis of the vertebrae, and sacro region, Stage IV pressure ulcer in sacral region and inflammatory reaction due to indwelling urethral catheter. Review of Resident #24's Minimum Data Set Assessment (MDS) dated [DATE] revealed this resident was cognitively intact. Functionally, he needed supervision of one person for bed mobility and transfers. He needed limited assistance of one person for dressing and he needed extensive assistance of one person for toileting and personal hygiene. Review of Resident #24's plan of care dated 03/07/23 revealed the resident had a suprapubic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-24 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plan meetings were held with the resident and/or the family. This affected two (Resident #28 and Resident #39) out of three residents reviewed for plan of care meetings. Findings include: 1. Resident #28 was admitted to this facility on 12/10/20. Her admitting diagnoses included low back pain, hemorrhoids, atrial fibrillation, bipolar disorder, major depressive disorder and irritable bowel syndrome to name of few. Review of Resident #28's Minimum Data Set Assessment (MDS) dated [DATE] revealed this resident was rarely understood due to dysphagia. She was noted to have a memory problem. Functionally, this resident needed needed set up only for bed mobility, transfers, dressing, toileting and personal hygiene. Review of this resident's progress noted from January 2023 to present revealed no progress note regarding plan of care meetings. The Regional Director of Clinical operations was asked on 04/18/23 to provide a copy of the care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to ensure high blood glucose levels were properly addressed for Resident #16. This affected one resident Resident #16) out three residents reviewed for insulin. Findings include: Resident #16 was admitted to this facility on 08/03/22. Her admitting diagnoses included type II diabetes, hypothyroidism, psychosis due to a substance, major depressive disorder, insomnia, cirrhosis of the liver and hypertension. Review of this resident's Minimum Data Set Assessment (MDS) dated [DATE] revealed this resident was cognitively intact with a Brief Mental Status score of 15. Functionally, this resident needed the supervision of two people for bed mobility. She needed limited assistance of one for transfers and dressing, and she need extensive assistance of one person for toileting and personal hygiene. Review of this resident's physician orders date from January 2023 to present showed orders for: • Insulin regular Human solution 500 units/ml inject 85…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to ensure Resident #10's red and purple colored pressure injury to the right buttock and sacral area was assessed, monitored, and treated timely. This affected one resident (Resident #10) out of three residents reviewed for pressure ulcer injury. Findings include: Review of Resident #10's medical record revealed an admission date of 02/17/23 and diagnoses included aftercare following joint replacement surgery, multiple sclerosis and retention of urine. Review of Resident #10's care plan dated 02/20/23 included Resident #10 had the potential for impairment to the skin integrity related to fragile skin. Resident #10 would maintain or develop clean and intact skin by the review date. Interventions included to follow facility protocols for treatment of injury; to monitor, document, location, size and treatment of skin injury. Report abnormalities, failure to heal, signs and symptoms of infection, maceration, etcetera…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of facility policy the facility failed to ensure incontinence care for Resident #40 was provided timely, and failed to ensure Resident #10's urinary tract infection was treated timely. This affected two residents (Resident's #10 and #40) out of three residents reviewed for incontinence care and urinary tract infections. Findings include: 1. Review of Resident #10's medical record revealed an admission date of 02/17/23 and diagnoses included aftercare following joint replacement surgery, multiple sclerosis and retention of urine. Review of Resident #10's care plan dated 02/20/23 included Resident #10 had a urinary tract infection and a history of urinary tract infections. Resident #10's urinary tract infection would resolve without complications by the review date. Interventions included to give antibiotic therapy as ordered and monitor and document for side effects and effectiveness; monitor and document, report to the physician as needed signs and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of the facility policy the facility failed to ensure Resident's #1, #17 and #39 oxygen orders specified the oxygen flow to be administered in number of liters per minute and failed to specify how often oxygen saturations should be checked. This affected three residents (Resident's #1, #17 and #39) out of four residents reviewed for oxygen administration. The facility census was 68. Findings include: 1. Review of Resident #1's medical record revealed an admission date of 10/28/22 and diagnoses included congestive heart failure, type two diabetes mellitus, and Alzheimer's Disease. Review of Resident #1's physician orders dated 10/28/22, revealed as needed oxygen for complaints of shortness of breath, notify physician if oxygen saturations were less than 92 percent as needed. Review of Resident #1's Quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE], revealed Resident #1 had severe cognitive impairment. Resident #1 required limited assistance of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, record review and Centers for Disease Control (CDC) guidance, the facility failed to ensure Resident #12 and #16 were cared for under proper infection control precautions. This affected two residents (Resident #12 and Resident #16) out of five residents reviewed for infection control. Findings include: 1. Review of the open medical record of Resident #16 revealed this resident was admitted on [DATE]. Her admitting diagnoses included type II diabetes, Hypothyroidism, psychosis due to a substance, major depressive disorder, cirrhosis of the liver and hypertension;. Review of Resident #16's Minimum Data Set Assessment (MDS) dated [DATE] revealed this resident was cognitively intact. She needed the supervision of two people for bed mobility, limited assistance of one person for transfers and dressing and extensive assistance of one person for toileting and personal hygiene. Review of Resident #16's urine analysis and culture and sensitivity reported on 04/11/23 revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-24 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure resident rooms were free from insects and maintained in a clean functioning manner This affected three residents (Resident #25, Resident #39 and Resident #59) out of three residents reviewed for physical environment. Findings include: Observation of facility on 04/18/23 at 9:30 A.M. to 10:06 A.M. with the Regional Director of Clinical Operations (RDCO) #260 revealed Resident #59's room was noted to have ants in her room by the side wall across from her her closet, under her bedside table and under her bed. Further review of this rooms revealed the two overhead bed lights were dim and there was not enough light in the room for the resident and lastly her toilet seat that was screwed onto the toilet was crooked and off center. Interview with the Resident #59 on 04/18/23 at 10:00 A.M. reiterated her toilet seat makes her feel like she is going to fall off since it is not in the center of the toilet. She further revealed she has complained to staff last week of the ants in her room and nothing has been done. She also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2020-02-12 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility policy review the facility failed to ensure comprehensive policy and procedures were developed and implemented for the antibiotic stewardship program. This had the potential to affect all 58 residents residing in the facility. The census was 58. Findings include: Interview on 02/11/20 at 11:09 A.M. License Practical Nurse (LPN) # 73 revealed the Administrator and the Director of Nursing developed the policies and procedures for the facility. Interview on 02/11/20 at 11:18 A.M. with the LPN #74 verified the policy and procedures were developed and implemented by the Administrator and the DON and the policies were to be kept short without extra information. Interview 02/12/20 at 1:35 P.M. with the Director of Nursing (DON) verified the antibiotic stewardship policy did not have the necessary information to follow the program. Review of facility policy titled Antibiotic Stewardship Policy and Procedures, dated 09/2019, revealed it is the facilities to implement an Antibiotic Stewardship Program (ASP) which will promote the appropriate use of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-02-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview the facility failed to ensure intravenous solutions were not expired. This had to potential to affect 58 residents residing at the facility. The facility was 58. Finding Include: Observation on [DATE] at 1:30 P.M. of the main medication room with License Practical Nurse (LPN) #92 revealed the following expired intravenous solutions: One-liter bag of Dextrose 5% in water (D5W) expired [DATE] Three bags 50 milliliter (mls) of sodium chloride 0/9% in water expired [DATE] Two 500 mls bags of sodium chloride 0.9% in water expired [DATE]. Interview with LPN #92 at 1:35 P.M. verified the above finding.
- Potential for harm · Dcited before2020-02-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and review of the facility policy and procedure, the facility failed to ensure an anchoring device to attempt to prevent accidental trauma, pain or injury from excessive tension or removal of a Foley catheter was in place for one resident This affected one Resident (#22) of one reviewed for catheter care. The facility census was 58. Findings include: Review of Resident #22's medical record with an admission date of 03/30/18. Diagnoses included neurogenic bladder and peripheral vascular disease. Observation on 02/12/20 9:42 A.M. of catheter care with State Tested Nurse Aides (STNA) #40 revealed Resident #22 had a leg device around her leg. The device did not have the Foley tubing attached with the tubing hanging free from the device. Interview on 02/12/20 at 9:44 A.M. with STNA #40 revealed the Foley catheter tubing was to be attached to the leg device to prevent the tubing from being pulled out. STNA # 40 verified the tubing was not secured to the leg device. Interview on 02/12/20 at 9:48 A.M. with Resident #22 revealed the catheter was changed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-12 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview the facility failed to ensure the pharmacy recommendations were addressed by the physician in a timely manner. This affected two Residents (Residents#15 and #54) of five residents reviewed for unnecessary medications. The facility census was 58. Findings include: 1. Resident #54's medical record revealed an admission date of 06/08/17 with diagnoses including Major depression disorder, vascular dementia and heart failure. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/08/20, revealed the resident had impaired cognition, minimal depression, trouble concentrating on things, had feeling of being tired, behavioral symptoms directed towards others and was taking an antidepressant medication. Review of the monthly pharmacy recommendations to the attending physician dated 12/09/19, revealed the pharmacist made a recommendation to evaluate Lexapro 10 milligram (mg) for a gradual dose reduction. The physician addressed the pharmacist recommendations to decrease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure as needed medication orders for psychotropic drugs were limited to 14 days. This affected one (Resident #7) of five residents reviewed for unnecessary medications. The facility census was 58. Finding Include: Review of Resident #7's medical record revealed an admission date of 03/08/19 with diagnoses including major depression, anxiety and heart failure. The quarterly Minimum Data Set (MDS) 3.0 dated 10/24/19 revealed the resident was cognitively intact, had mild depression, was verbal behavior towards other, had pain medication prescribed as needed (PRN). The medical record was absent of any documented reason to extend the use of as needed Xanax medication beyond 14 days. Review of the physician order dated 02/01/19 revealed the resident was to receive Xanax 0.5 milligram (mg) every 8 hours PRN for anxiety. The stop date for 180 days. Review of the monthly Pharmacy Recommendation to the Physician dated 01/01/10 through 02/12/20 revealed no recommendations to discontinue or reorder the PRN Xanax per guidelines.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on policy review and interview the facility also failed to ensure the Legionella policy had quality measures with specified testing protocols. This had the potential to affect all 58 residents currently residing in the facility. The facility census was 58. Finding Include: Review of the facility's policy titled Sanctuary Health Network Water Management Plan, undated revealed quality control measures for testing that included to monitor and log hot water temperatures, change aerators and shower wands when scale build-up becomes evident, flush fixtures weekly in areas not used often. The policy lacked acceptable ranges for control measures and corrective actions taken when control limits are not maintained. Interview on 02/10/10:30 A.M. with Corporate Maintenance #93 verified the Legionella policy lacked the quality control measures and protocols for specified testing.
- No harm found · C2025-02-25 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the facility assessment and staff interview, the facility failed to ensure the facility assessment contained all required information. This had the potential to affect all 73 residents residing in the facility. The facility census was 73. Findings Include: Review the facility assessment dated [DATE] revealed the assessment did not contain evidence of direct input into the assessment from direct care staff (including but not limited to input from Registered Nurses (RN), Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs)) and a plan to maximize recruitment and retention of direct care staff. Interview on 02/20/25 at 11:11 A.M. with Regional Administrator (RA) #206 verified the assessment did not contain all required information.
- No harm found · C2024-10-09 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to ensure daily staffing information was posted. This had the potential to affect all 60 residents in the facility. The facility census was 60. Findings include: Observation on 09/30/24 at 7:53 A.M. revealed the posted daily staffing information was dated 09/26/24. Further observation revealed no evidence staffing information was posted for 09/27/24, 09/28/24 or 09/29/24. Concurrent interview with the Administrator verified the posted staffing information was for 09/26/24. The Administrator further stated the staffing information for 09/27/24 through 09/29/24 would be available soon. This deficiency is an incidental finding discovered during the complaint survey.
- No harm found · C2024-10-09 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the Payroll Based Journal (PBJ) Staffing Data Report, review of staff schedules, review of staff time sheets and staff interview, the facility failed to accurately report staffing to the Centers for Medicare and Medicaid Services (CMS). This had to the potential to affect all 60 residents. The facility census was 60. Findings include: Review of the CMS PBJ Staffing Data Report for fiscal year 2024, quarter two (January 1 through March 31) revealed the facility triggered for a one star staff rating and excessively low weekend staffing. Review of staff schedules and time sheets for randomly selected dates, including 01/19/24, 01/21/24, 01/22/24, 02/11/24, 02/19/24, 03/02/24, 03/03/24 and 03/22/24, revealed the staffing information did not accurately reflect the number of staff hours worked on those dates. Interview on 10/02/24 at 10:51 A.M. with Staff Scheduler (SS) #364, Staffing and Recruiting Analyst (SRA) #453, and Regional Director of Operations (RDO) #450 confirmed the information reported to CMS for January 2024 through March 2024 did not accurately reflect…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$136,807 in federal fines across 3 penalties. 2 Medicare payment denials on record.
- $17,644 — penalty dated 2025-02-25
- $61,384 — penalty dated 2025-02-25
- $57,779 — penalty dated 2024-10-09
- Medicare payment denial — starting 2025-03-25 for 38 days
- Medicare payment denial — starting 2024-01-10 for 2 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AOM HEALTHCARE — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.7 | -0.7 vs chain |
| Health inspection | 1 of 5 | 2.3 | -1.3 vs chain |
| Staffing | 2 of 5 | 1.6 | +0.4 vs chain |
| Quality measures | 5 of 5 | 4.8 | +0.2 vs chain |
The other 19 homes this chain runs (chain average 2.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GOLDSTEIN, JEFFERY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | 49% | since 03/04/2021 |
| SHERMAN, LEA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 49% | since 03/04/2021 |
CMS files one row per role, so the 4 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365667. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.