Medical Park West Rehabilitation & Skilled Care
3110 Healthplex Drive, Norman, OK 73072 · Non profit - Corporation · 104 certified beds · (405) 321-2188 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2023
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (48) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $36,863 in federal fines (most recent 2025-07-24)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.0% | 13.6% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.7% | 3.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.4% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 2.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.5% | 3.4% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.2% | 4.7% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 5.1% | 13.7% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.9% | 25.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 10.8% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 3.7% | 17.1% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.5% | 17.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.8% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 90.3% | 74.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.6% | 27.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 12.1% | 16.6% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.12 | 2.31 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.88 | 2.96 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
61.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 355 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 51.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 166 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.51 therapist hours per resident per day in 2026Q1 — more than 82% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 61.1%CMS range 56.1–66.3 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.3%CMS range 9.5–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 51.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 38.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 53.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 76.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 4.7–9.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.84 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 104 beds and averages 95.5 residents a day — about 92% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.67 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.20 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.34 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.17 hrs/resident/day on weekends vs 3.87 on weekdays — 18% thinner on weekends. RN hours go from 0.17 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
48 citations, most serious first. The 13 most serious are shown; the remaining 35 are one tap away and print in full.
- Immediate jeopardy · Kcited before2025-07-24 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 07/22/25, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure residents were free from significant medication errors.On 07/22/25 at 2:11 p.m., the Oklahoma State Department of Health verified the existence of an IJ situation.On 07/22/25 at 2:29 p.m., the administrator, DON, and the corporate nurse consultant were notified of the IJ situation. An IJ template was provided to the administrator.On 07/23/25 at 1:03 p.m., an acceptable plan of removal was submitted to the Oklahoma State Department of Health. The facility plan of removal read in part, Regional Nurse Consultant will educate the Director of Nursing on identification of significant medication errors and administration of medication per physician orders. DON/Designee will educate all licensed nurses and certified medication aides by 2359 [11:59 p.m.] on 7/23/2025 regarding administering medication according to physician orders and identification of significant medication errors. Medication aides and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2023-11-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 10/31/23 an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to protect Res #43's right to be free from emotional distress due to neglect. Res #43 had multiple pressure ulcers upon admission. Physician orders were to change dressings daily in the morning. On 10/31/23 at 3:26 p.m., all wound dressings were dated for 10/29/23. Upon exposure of the resident's back a pungent putrid odor was evident. The dressings on the resident's back were observed to be saturated with drainage. The resident was observed with dried and fresh blood and other brown stains on the absorbent pad under their back. Further brown stains were observed on the sheet between the resident's legs and toward the bottom of the bed. The resident was observed with dried feces on the bottom of their hospital gown. The resident was observed with an ostomy bag on the left side of their abdomen that was full of feces and bloated with gas. The resident's nails were observed to be long, curling, and had brown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-11-07 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident received adequate pain management for one (#43) of two sampled residents reviewed for pain management resulting in uncontrolled pain during care. The MDS coordinator identified 98 residents resided in the facility. The DON identified 56 residents on a pain management program. Findings: A facility Pain Management and Basic Comfort Measures policy, effective 08/19/2020, documented in part .Staff will evaluate pain and provide basic comfort measures in accordance with standard practice guidelines . Res #43 admitted to the facility on [DATE] with diagnoses which included pressure ulcers, paraplegia, low BMI, depression, and contractures. An annual MDS, dated [DATE], documented the resident was cognitively intact, required extensive to total assistance with ADLs, had not rejected care, received scheduled pain medication, had not had pain the last five days, and had pressure ulcers upon admission. A physician order, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-13 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medications were:a. transcribed following admission orders, andb. blood pressure medications were administered following physician orders to prevent significant medication errors for 2 (#1 and #2) of 3 sampled residents reviewed for medication administration.The administrator identified 95 residents resided in the facility. Findings:1.An undated facility process Drug regimen review and transcribing admission orders showed steps for putting admission orders from the hospital were to print off the discharge orders from the hospital, enter each order, and when all orders are put in, sign and date. The process showed the ADON would take the noted orders to morning meetings, so a drug regimen review could be completed, and the noted orders would then be given to the DON.A hospital discharge medication list, dated 12/23/25, showed Resident #1's medication orders on admission were:a. Eliquis (blood thinner) 5 mg one tablet twice a day,b. Famotidine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure residents who received dialysis had pre and post monitoring for 1 (#3) of 3 sampled residents reviewed for dialysis.The DON reported 94 residents resided in the facility.Findings:The Dialysis-Hemodialysis policy, dated 02/12/20, read in part, Pre-Dialysis: Section A to be completed by the sending community licensed nurse and to accompany the patient to dialysis center.Post Dialysis: Community nurse to complete Section B with dialysis center information. Community nurse to access and complete Section C.Resident #3's undated facesheet showed a diagnosis of dependence on dialysis.A physician order, dated 04/14/25, showed dialysis on Monday, Wednesday, and Friday's.The resident's medical record was reviewed from 04/16/25 through 05/12/25 and showed 1 pre-dialysis communication report dated 05/02/25.On 07/21/25 at 12:56 p.m., the DON reported there should have been a pre and post dialysis form for everyday they went to dialysis.
- Potential for harm · D2025-07-24 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the physician was notified timely of a urinalysis for 1 (#2) of 3 sampled residents reviewed for lab results.The DON reported 94 residents resided in the facility. Findings:A facility policy titled Laboratory and Radiology Service Coordination, dated 01/26/23, read in part, Notify physician of results; Reference change of condition policy and procedures for immediate and non-immediate notification guidelines; and document physician notification.An undated facesheet showed Resident #2 admitted to the facility with diagnoses of atrial fibrillation, heart failure, and hypertension.A nurse note, dated 03/22/25 at 7:53 p.m., read in part, Patient complained of bladder pain and pressure. New order received for UA. UA was obtained and wnl. Patient and family requested to be sent to ER. Patient and family reinformed the UA results were normal. Patient was still adamant about going to the ER. New orders received to sent [sic] to ER for evaluation.The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-19 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to: a. monitor and intervene for the absence of bowel movements; and b. complete daily skilled nursing assessments for 1 (#1) of 3 residents sampled for quality of care. The DON identified 85 residents who resided in the facility and 34 residents who received skilled services. Findings: Res #1 admitted to the facility on [DATE] with diagnoses which included stable burst fracture of the vertebrae, pulmonary fibrosis, and anxiety. Res #1 discharged from the facility on 02/27/25. A care plan, dated 02/19/25, showed Res #1 was at risk for problems with elimination. The care plan showed a goal of maintaining or improving Res #1's elimination status. A 5-day minimum data set assessment, dated 02/23/25, showed Res #1 was cognitively intact with a brief interview for mental status score of 15. The assessment showed Res #1 was continent of bowel and required supervision/touch assistance with toileting. An ADL sheet, dated 02/20/25 through 02/27/25, showed Res #1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-30 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to complete a baseline care plan for four (#26, #34, #45, and #60) of seven sampled residents reviewed for baseline care plans. The administrator identified 90 residents in the facility. Findings: 1. Resident #26 had diagnoses which included congestive heart failure. 2. Resident #34 had diagnoses which included non Alzheimer dementia. 3. Resident #45 had diagnoses which included hemiplegia. 4. Resident #60 had diagnoses which included diabetes mellitus with chronic kidney disease Record reviews did not document baseline care plans were completed for these residents. On 01/28/25 at 5:35 p.m., the DON stated they had looked through the records and was unable to locate a baseline care plan for these residents.
- Potential for harm · E2025-01-30 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure weights were obtained and meal percentages were monitored as ordered by the physician for four (#11 and #56, #60, and #63) of four sampled residents reviewed for nutrition The administrator identified 90 residents in the facility. Findings: The Nutritional Services policy, dated 01/12/18, read in parts, Changes are reviewed during morning meeting .Diets .Weights: loss/gain .Appetite: decrease in oral intake of less than 25%. 1. Resident #11 had diagnoses which included cerebral infarction and underweight. A Physician Order, dated 04/20/24, showed a house shake was to be given at breakfast and lunch for the diagnosis of underweight. The care plan, dated 11/11/24, included a plan for altered nutritional status. A Physician Order, dated 12/31/24 showed the resident was to be weighed weekly. The Resident Weight Record for Resident #11 showed weights were obtained monthly, not weekly as ordered, with a weight loss in one month of 4.4 pounds. The ADL worksheet for December 2024 showed 25 meal percentages recorded out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-30 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to label and store medications according to acceptable standards of practice for two medications observed during a review of medication/treatment carts and medication storage rooms. The ADON identified nine carts and two medication storage rooms. Findings: On [DATE] at 8:30 a.m., LPN #1 removed a bag labeled for Resident #60. Inside the bag was a multi-use insulin pen which was labeled for Resident #28. LPN #1 removed the bag labeled for Resident #28 which contained an unlabelled multi-use insulin pen with insulin degludec. LPN #1 stated the insulins were probably switched by mistake. After checking the medication room, LPN #1 stated they would have to order insulin for Resident #60 from the pharmacy. On [DATE] at 8:40 a.m., the 600 hall medication storage room was observed with LPN #1. Inside the medication storage room was a refrigerator with a padlock latch present on the main refrigerator door, but no padlock to secure the door. LPN #1 opened the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-30 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure proper beneficiary notification was provided for two (#54 and #66) of three sampled residents reviewed for beneficiary notifications. The Beneficiary Notice-Residents discharged Within the Last Six Months form showed seven residents had remained in the facility after they had been discharged from skilled services with skilled days remaining. Findings: 1. The Beneficiary Notice-Residents discharged Within the Last Six Months form showed Resident #54 was discharged from skilled services, had skilled days remaining, and stayed in the facility as a long term care resident after the discharge from skilled services. The SNF Beneficiary Protection Notification Review form showed Resident #54 was discharged from skilled services on 09/29/24 and the resident and/or resident representative had not been provided an ABN. 2. The Beneficiary Notice-Residents discharged Within the Last Six Months form showed Resident #66 was discharged from skilled services, had skilled days remaining, and stayed in the facility as a long term…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-30 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure quarterly assessments were completed not less than once every three months for one (#31) of 22 sampled residents whose assessments were reviewed. The administrator identified 90 residents who resided in the facility. Findings: Resident #31 had diagnoses which included hypertension. The electronic health record showed a quarterly assessment had been completed on 03/27/24 and 06/27/24, and an annual assessment had been completed on 09/25/24. No other assessments had been documented after the 09/25/24 annual assessment. On 01/30/25 at 12:21 p.m., MDS coordinator #1 reviewed the electronic health record for Resident #31 and stated the last assessment completed was the annual assessment on 09/25/24. They stated they did not know why a quarterly assessment had not been completed in December 2024. On 01/30/25 at 12:24 p.m., the DON stated a quarterly assessment should have been completed in December for Resident #31.
- Potential for harm · D2025-01-30 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure assessments were encoded and transmitted for two (#70 and #184) of 22 sampled residents whose assessments were reviewed. The administrator identified 90 residents who resided in the facility. Findings: 1. Resident #70 had diagnoses which included hypertension. The electronic health record showed the last assessment completed was a discharge from part A services assessment, dated 10/14/24. The Discharge Instructions for Care form showed Resident #70 was discharged from the facility on 10/31/24. On 01/30/25 at 12:26 p.m., MDS coordinator #1 reviewed the electronic clinical record for Resident #70 and stated they did not know why a discharge return not anticipated assessment had not been completed on 10/31/24 when the resident discharged home. 2. Resident #184 had diagnoses which included paraplegia. The electronic clinical record showed Resident #184 was an active resident. The electronic clinical record showed discharge return anticipated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 35 citations
- Potential for harm · D2025-01-30 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a discharge summary which included a recapitulation of the resident's stay was completed for one (#70) of two sampled residents who were reviewed for discharge. The administrator identified 90 residents who resided in the facility. Findings: Resident #70 had diagnoses which included hypertension. The Discharge Instructions for Care form showed the resident was discharged from the facility to home on [DATE]. The undated Interdisciplinary Discharge Summary form in the electronic clinical record was blank in all sections except dietary and activities. The discharge summary did not contain a recapitulation of the resident's stay. On 01/30/25 at 12:30 p.m., the DON stated each department was to complete their section of the Interdisciplinary Discharge Summary form in the electronic clinical record. The DON stated they monitored the discharge summaries and knew they had not been completing them to include a recapitulation of the residents stay.
- Potential for harm · Dcited before2025-01-30 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents who received dialysis were assessed after dialysis for one (#60) of one sampled resident who was reviewed for dialysis. The DON identified three residents who required dialysis. Findings: The Dialysis - Hemodialysis policy, dated 02/12/20, read in part, Pre-Dialysis: Section A to be completed by the sending community licensed nurse and to accompany patient to the dialysis center.Post Dialysis: Community nurse to complete Section B with dialysis center information. Community nurse to assess and complete Section C. Resident #60 had diagnoses which included end stage renal disease. The Dialysis Pre/Post Communication Report forms, read in part, This section to be completed by Nursing Home Staff upon resident return and placed in clinical record .Access Type/Assessment. A physician's order, dated 05/28/24, showed the resident was to receive dialysis weekly on Monday, Wednesday, and Friday. The quarterly assessment, dated 10/27/24, showed the resident was cognitively intact for daily decision making and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure medications were reviewed monthly by the consultant pharmacist and the pharmacy recommendations were addressed by the physician for one (#60) of five sampled residents who were reviewed for unnecessary medications. The DON identified 89 residents who received medications in the facility. Findings: The Medication Regimen Review and Reporting policy, dated January 2024, read in part, The consultant pharmacist reviews the medication regimen and medical chart of each resident at least monthly .The nursing care center follows up on the recommendations to verify that appropriate action has been taken. Recommendations should be acted upon within 30 calendar days or per facility specific protocols. Resident #60 had diagnoses which included chronic pain. The Consultant Pharmacist Recommendation to Physician, dated 05/31/24, read in part, In hemodialysis patients, gabapentin is titrated to effect up to 300 mg 3 times per week given after hemodialysis on dialysis days. Some experts recommend cautious titration to a max of 300…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-30 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure labs were obtained as ordered by the physician for one (#60) of five sampled residents whose labs were reviewed. The DON identified 45 residents who had routine labs ordered. Findings: Resident #60 had diagnoses which included diabetes mellitus. Physician orders, dated 05/28/24, showed the facility was to complete a CBC every 6 months in March and September; and the facility was to complete a hemoglobin A1C every 3 months in March, June, September, and December. Review of the clinical record did not show a CBC had been completed in September 2024 or that a hemoglobin A1C had been completed in June, September, or December 2024. On 01/28/25 at 5:04 p.m., the DON stated the ADON was responsible to ensure labs were completed as ordered by the physician. They stated labs had not been completed because they were not put into the lab company's ordering system.
- Potential for harm · Dcited before2025-01-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure infection control was maintained and enhanced barrier precautions were followed during pressure ulcer treatment for one (#10) of two sampled residents reviewed for wound care. The facility matrix identified 10 residents with pressure ulcers. Findings: An Enhanced Barrier Precautions policy, revised 04/01/24, read in parts, Many residents in nursing homes are at increased risk of becoming colonized and developing infections with multi-drug resistant organisms (MDROs). This facility utilizes Enhanced Barrier Precautions (EBP) as a strategy to decrease transmission of CDC-targeted and epidemiologically important MDROs when Contact Precautions do not apply .Enhanced Barrier Precautions: An infection control intervention designed to reduce transmissions of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities. EBP are used in conjunction with standard precautions and expand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide adequate supervision to prevent a resident from exiting the facility through a door which alarmed, unobserved by staff for one (#1) of three residents reviewed for elopement. The Administrator identified 98 residents resided in the facility. Findings: Resident #1 had diagnoses which included vascular dementia, unsteadiness on feet, and weakness. An elopement risk assessment, dated 02/01/24, documented the resident was at moderate risk for elopement. A Nurses Note, dated 02/01/24, read in part, .Pt up ambulating t/o building. Pt would not stay in WC and would not stay in the lobby or room to be monitored .walked down to the end of 300 hall where staff could cont to monitor .This nurse went to assist with pt and when returned pt was not at the end of 300. This nurse and staff went to check on pt and found the back dining room door alarm going off. Staff checked the perimeter of the building and saw pt walking in the grass and before staff could get to . fell .no complaints of pain able to MAEx4 and was assisted up.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-26 · tag F0851 — patternElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to submit accurate payroll based journal staffing data for 24 hour nursing to CMS for three of three months reviewed. The Administrator identified 98 residents resided in the facility. Findings: On 04/24/24 at 12:45 p.m., the QOC monthly reports requested for January, Feburary, and March 2024 were received. The reports documented less than the required 2.9 minimum on 01/14/24, 01/21/24, 01/22/24, 1/28/24, 02/04/24, 02/17/24, 02/18/24, 02/25/24, 03/03/24, 03/16/24, 03/17/24, 03/24/24, and 03/31/24. On 4/26/24 at 2:55 p.m., the Administrator stated the QOC reports did not populate administrative staff that may have worked on those days. They stated that time was entered in to the facility's payroll system but the Corporate system would not recognize the administrative staff worked on the floor. On 04/26/24 at 2:56 p.m., the administrator stated the information was not accurately entered into the payroll based journal to CMS.
- Potential for harm · D2024-04-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a comprehensive care plan was implemented to address the residents needs related to elopement for one (#1) of three sampled residents reviewed for care plans. The Administrator identified 98 residents resided in the facility. Findings: A Comprehensive Care Plans policy, reviewed 04/17/23, read in part, .It is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in a resident's comprehensive assessment . Resident #1 had diagnoses which included vascular dementia, unsteadiness on feet, and weakness. An elopement risk assessment dated [DATE], documented the resident was at moderate risk for elopement. A care plan, dated 01/29/24, for behavioral changes related to elopement in the care area with a goal of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident received a gradual dose reduction after the physician ordered the reduction of an antipsychotic medication for one (#6) of three residents reviewed for pharmacy medication regimen reviews. The administrator reported 93 residents resided in the facility. Findings: Res #6 had diagnoses which included delusional disorders and hallucinations. A physician order, dated 10/02/23, documented to administer Risperdal 0.50 mg at bedtime. A December 2023 pharmacist medication regimen review, signed by the physician on 12/27/23, documented the resident was stable and to reduce the resident's Risperdal from 0.50 mg to 0.25 mg at bedtime. The resident's MAR documented the resident continued to receive the 0.50 mg from 12/27/23 through 01/17/24 and had not been reduced. On 01/18/24 at 1:50 p.m., the DON stated the medication regimen review was noted by the DON. They reported the medication regimen review had not been acted upon by the facility staff and the facility had not reduced the anti-psychotic medication as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-07 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, it was determined the facility failed to ensure a facility assessment was updated annually. MDS Coordinator #1 identified 98 residents resided in the facility. Findings: On 10/31/23 at 1:22 p.m., an entrance conference was conducted with the administrator. They were made aware a facility assessment was required to be provided within four hours of entrance. There was no documentation a facility assessment had been updated annually. On 11/07/23 at 4:15 p.m., the administrator stated they did not have an updated facility assessment.
- Potential for harm · E2023-11-07 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents' code status was accurate for two (#144 and #201) of four sampled residents reviewed for advance directives. MDS Coordinator #1 identified 98 residents resided in the facility. Findings: 1. Res #144 had diagnoses which included acute cystitis without hematuria, acute pancreatitis without necrosis or infection, muscle wasting, hyperlipidemia, and cognitive communication deficit. A DNR consent form, dated 04/28/23, documented consent for DNR. The document was registered in the resident's EHR on 10/05/23. A physician order, dated 10/18/23, documented full code. On 11/02/23 at 1:12 p.m., RN #1 was asked how staff determined code status for a resident. They stated they looked in the EHR. They were asked what was the resident's code status. They reviewed the resident's EHR and stated they were a full code. They were asked if the resident had a DNR on file in the EHR. They reviewed the resident's EHR and stated they did. 2. Res #201 had diagnoses which included adult failure to thrive. A DNR consent form, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-07 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure bathing was completed for two (#191 and #194) of four sampled residents reviewed for ADLs. The MDS coordinator identified 98 residents resided in the facility. Findings: 1. Res #191 admitted to the facility on [DATE] with diagnoses which included cancer of right breast, shortness of breath, atherosclerotic heart disease, gout, hyperlipidemia, hypertension, anxiety, and presence of cardiac pacemaker. A SNF Bath Schedule documented Res #191 was to be bathed on Tuesday and Friday evenings. A shower sheet, dated 10/31/23, documented Res #191 refused their shower. The sheet had a CNA signature, but no nurse signature. On 11/01/23 at 10:07 a.m., Res #191 was observed in their bed. The resident was observed with a full beard and unbrushed hair. The resident was observed to have a compression bandage around their chest and a drainage tube from their right chest. The resident stated they wanted a shower. The resident stated they had not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-07 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure there was ongoing communication with the dialysis center and ongoing assessment of a resident after dialysis for one (#75) of one sampled resident reviewed for dialysis services. The Resident Census and Conditions of Residents report, dated 10/31/23, documented four residents received dialysis services. Findings: The Dialysis-Hemodialysis policy, revised 02/23/20, read in parts, .Documenting dialysis in the EHR .The dialysis staff and the community staff will participate in ongoing communication by completing the dialysis collection form as follows .Pre-Dialysis: Section A to be completed by the sending community licensed nurse and to accompany patient to the dialysis center .Post Dialysis: Community nurse to complete Section B with dialysis center information. Community nurse to assess and complete Section C .Place document in the appropriate section of the medical record . Res #75 had diagnosis which included ESRD. A physician order, dated 08/15/23, documented dialysis on Monday, Wednesday, and Friday. The October…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-07 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to complete an annual skills review for 10 of 15 nurse aides and four of five medication aides employed for longer than 12 months. The MDS coordinator identified 98 residents resided in the facility. Findings: Annual competencies were provided for 2022, they were dated for 08/05/2022. On 11/02/23 at 3:00 p.m., the DON was asked to provide the skills reviews for 2023 On 11/07/23 at 9:35 a.m., the skills reviews were provided for 2023. The documents were dated 09/26/2023. CNA #1, CNA #7, CNA# 8, CMA #3, CNA #9, CNA #10, CNA #11, CNA #12, CNA #13, CNA #14, CNA #15, CMA #4, CMA #5, and CMA #6, did not have a documented annual skills review. On 11/07/23 at 3:23 p.m., the DON stated there were no competencies for the above listed staff. They stated they were unsure why their sheets were not in the provided documentation.
- Potential for harm · E2023-11-07 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the medication error rate was less than 5%. A total of 26 opportunities were observed with five errors. Total medication error rate was 19.23%. The MDS coordinator identified 98 residents in the facility. Findings: Res #140 had physician orders for the following stock medications: acidophilus (lactobacillus acidophilus) one capsule daily, aspirin 81 mg chewable tablet daily, Benefiber clear sugar free 3 gram/3.5 gram oral powder packet twice daily, and probiotic 100 billion cell capsule twice daily. Res #140's physician order, dated 10/19/23, documented to administer phenytoin sodium extended 100 mg capsule, 2 capsules twice daily for epilepsy. On 11/03/23 at 8:49 a.m., CMA #2 was observed during medication pass for Res #140. The CMA prepared and administered atorvastatin 20 mg, carvedilol 3.125 mg, ezetimibe 10 mg, isosorbide 30 mg, amlodipine 5 mg, and phenytoin 100 mg one tablet On 11/03/23 at 8:50 a.m., CMA #2 asked if the surveyor wanted to observe Res #140's stock medications, too. They were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure expired supplies and medications were disposed of. The MDS coordinator identified 98 residents in the facility. Findings: On 11/06/22 at 10:05 a.m., a tour of the medication rooms were conducted. The following expired medications and supplies were observed in the medication rooms: - one insulin flex pen expired 04/07/22 - 138 bisacodyl suppositories expired 01/2023 - eleven suction toothbrushes expired 11/10/21 - 23 unisex collection swabs expired 01/2022 - 50 cholestyramine suspension packets expired 03/2023 - 49 cholestyramine suspension packets expired 05/2023 - 1 laceration tray kit expired 01/15/22 - Twenty-five 27-gauge safety needles expired 10/15/22 - 60 central line dressing change kits expired 03/2023 - one 60 ml syringe luer lock expired 05/2020 - one oxygen mask expired 04/23/19 - 14 enteral feeding tubes expired 08/2016 On 11/06/23 at 12:06 p.m., the DON stated the ADON assigned to the hall was responsible for ensuring expired medications and supplies were disposed of. They stated the medication rooms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain a system for tracking and trending infections, and failed to initiate infection control protocols for one (#198) of two sampled residents reviewed for active infections. The MDS coordinator identified 98 residents resided in the facility. Findings: 1. A facility Infection Prevention and Control Surveillance policy, dated January 2022, documented in part .This facility closely monitors all residents who exhibit signs/symptoms of infection through ongoing surveillance and has a systematic method of collecting, consolidating, and analyzing data concerning the frequency and cause of a given disease or event, followed by dissemination of that information to those who can improve the outcomes . On 10/31/23 at 1:22 p.m., the infection prevention tracking and trending documentation was requested. On 11/02/23 at 12:10 p.m. the DON stated the tracking and trending of infections was not being completed. They stated the EHR program tracked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-07 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to maintain an antibiotic stewardship program. The MDS coordinator identified 98 residents resided in the facility. Findings: A facility Antibiotic Stewardship policy, dated January 2022, documented in part .it is our policy to maintain an Antibiotic Stewardship Program (ASP) to promote the appropriate use of antibiotics to treat infections and reduce the possible adverse events associated with antibiotic use . On 10/31/23 at 1:22 p.m., the antibiotic stewardship program documentation was requested. On 11/02/23 at 12:10 p.m., the DON stated the antibiotic stewardship program was not being completed. They stated they had taken over the position of DON two months ago and had not established a program in that time. They stated there had been six DONs in the past year and it fell through the cracks. They stated they were unable to locate any documentation for antibiotic stewardship prior to their employment.
- Potential for harm · D2023-11-07 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure a resident was safe to self-administer medication for one (#47) of one sampled resident reviewed for self-administering medications. The MDS coordinator identified 98 residents resided in the facility. Findings: A Medication Administration: Self-Administration by Resident policy, dated 01/2023, read in part, .Residents who desire to self-administer medications are permitted to do so with a prescriber's order and if the nursing care center's interdisciplinary team has determined that the practice would be safe .The decision that a resident has the ability to self-administer medication is subject to periodic assessment by the IDT . Res #47 had diagnoses that included HTN, diabetes, and asthma. A physician order, dated 03/31/22, documented Res #47 was to receive fluticasone propionate (Flonase) 50mcg nasal spray, one spray in each nare at bedtime. On 11/01/23 at 3:08 p.m., Res #47 was observed in their room. A one-half full bottle of fluticasone propionate (Flonase) 50 mcg nasal spray was observed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-07 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the state was notified of a serious mental illness for one (#62) of two sampled residents whose Level I PASRR Screenings were reviewed. The MDS Coordinator identified 98 residents resided in the facility. Findings: Resident #62 admitted on [DATE] with diagnoses which included bipolar disorder, generalized anxiety disorder, and depression. A Level I PASRR Screen, dated 08/08/23, documented Res #62 had no evidence of serious mental illness including possible disturbance in orientation or mood and no diagnosis of a serious mental illness. On 11/02/23 at 12:14 p.m., the admissions coordinator was asked to review Res #62's diagnoses and questions #1 and #2 of their Level I PASRR screening completed on 08/15/23. After review, the admissions coordinator acknowledged questions #1 and #2 had been answered incorrectly and the state should have been notified.
- Potential for harm · Dcited before2023-11-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure assessment and monitoring was completed for a surgical wound for one (#191) of three sampled residents reviewed for non-pressure skin conditions. A Wound Report documented five residents with surgical wounds. Findings: Res #191 admitted to the facility on [DATE] with diagnoses which included cancer of the right breast. A physician order, dated 10/31/23, documented to monitor output of JP drain every shift. There was no order for monitoring of the incision site on the chest. Upon record review, no wound assessment of the surgical incision was documented in Res #191's EHR. On 11/01/23 at 10:07 a.m., Res #191 was observed resting in bed. The resident had an elastic bandage wrapped around the middle of their chest. An incision was observed on the resident's chest below the nipple line with staples in place. The incision on the chest was clean and dry. On 11/03/23 at 9:29 a.m., the DON stated the wound should be monitored every shift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure pressure ulcer care was performed as ordered for one (#43) of three sampled residents reviewed for pressure ulcers. The DON identified 11 residents in the facility had pressure ulcers. Findings: A facility Pressure ulcer/pressure injury policy, effective April 2022, documented in part .Pressure ulcers/injuries will be identified, evaluated and treated in accordance with generally accepted guidelines . Res #43 admitted to the facility on [DATE] with diagnoses which included pressure ulcers, paraplegia, low BMI, depression, and contractures. A physician order, dated 08/10/23, documented to apply bacitracin topical ointment Monday and Wednesday to pressure ulcer of other site, stage IV. A TAR for August 2023, documented the bacitracin was not administered on two of 9 opportunities. A physician order, dated 08/10/23, documented to cleanse wound to left posterior inferior knee, pat dry, apply bacitracin, apply xeroform, and cover with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure medications were administered as prescribed for one (#69) of one sampled resident reviewed for receiving medications as ordered. The MDS coordinator identified 98 residents residing in the facility. Findings: A Medication Administration Policy, dated 01/2023, read in part, .1. Medications are administered in accordance with written orders of the prescriber .14. Unless otherwise specified by the prescriber, routine medications are administered according to the established medication administration schedule . Res #69 had diagnoses that included chronic viral hepatitis C and ileostomy. A physician order, dated 08/11/23, documented Res #69 was to receive octreotide acetate 50 mcg/ml (1 ml) injection syringe 1 syringe subcutaneous three times per day. The medication was not given as prescribed 9:00 a.m. on 08/13/23 nor 3:00 p.m. on 08/13/23. Documentation on the August MAR for the missed doses read due to special requirement parameters. There were no special requirement parameters documented on the MAR nor in Res #69's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-07 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the drug regimen for each resident was reviewed by a licensed pharmacist for the month of June 2023 and a physician response to a MRR was obtained for two (#8 and #21) of five sampled residents reviewed for unnecessary medications. The MDS coordinator identified 98 residents in the facility. Findings: 1. Res #8 had diagnoses which included anxiety, depression, and schizophrenia. A pharmacist MRR, dated 4/22/23, documented a request to reduce Res #8's trazodone 100 mg. The pharmacist recommendation had no response nor was it signed by the physician. A pharmacist MRR, dated 4/22/23, documented a request to reduce Res #8's haloperidol 10 mg and risperidone 2 mg. The pharmacist recommendation had no response nor was it signed by the physician. 2. Res #21 had diagnoses which included depression and dementia. A pharmacist MRR, dated 4/23/23, documented a request to reduce Res #21's antidepressant citalopram 20 mg. The pharmacist recommendation had no response nor was it signed by the physician. A pharmacist MRR, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-07 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure residents were free of significant medication errors for one (#140) of four residents observed during medication administration. MDS coordinator identified 98 residents in the facility. Findings: A facility policy dated 01/2023, titled Medication Administration, read in part .Medication Preparation: .3. Prior to administration, review and confirm medication orders for each individual resident on the Medication Administration Record. Compare the medication and dosage schedule on the resident's MAR with the medication label .9. Verify medication is correct three times before administering medication .a. When pulling medication package from med cart. b. When dose is prepared. c. Before dose is administered Medication Administration: 1. Medications are administered in accordance with written orders of the prescriber . 1. Resident #140 had diagnosis which included epilepsy. A physician order, dated 10/19/23, documented to administer phenytoin sodium extended-release capsule (an anti-seizure medication) 100…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-07 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to have an effective administration to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility failed to: a. ensure a resident was safe to self-administer medication, b. ensure residents' code status was accurate, c. ensure a resident did not suffer emotional distress from neglect, d. ensure a Level II PASARR was initiated, e. ensure bathing was completed, f. ensure assessment and monitoring was completed for a surgical wound, g. ensure pressure ulcer care was performed as ordered, h. ensure a resident received adequate pain management, i. ensure there was ongoing communication with the dialysis center and ongoing assessment of a resident after dialysis, j. complete an annual skills review for nurse aides and medication aides employed for longer than 12 months, k. ensure medications were administered as prescribed, l. ensure a physician response to a MRR, m. ensure the medication error rate was less…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-08 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to notify an emergency contact with a change in condition for one (#4) of three sampled residents reviewed for a change in condition. The Resident Census and Condition of Residents report, dated 08/08/23, documented 83 residents resided in the facility and four residents received dialysis. Findings: A Change of Condition policy, dated 02/13/23, read in parts .Document in the medical record the date, time and name of each physician notified, actions taken .Patient families, guardians, or other appropriate people are to be contacted when there is a significant change in a patient's condition or health status. Examples .Transfer or a patient to another healthcare community for assessment, treatment or care . Resident #4 had diagnoses which included high blood pressure, type two diabetes mellitus, and sepsis. Resident #4's clinical health record did not document the communication from the dialysis center and the facility or that the Resident had been sent to the ER. There was no documentation Resident #4's family had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-04 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure: a. a complete and thorough investigation of an allegation of abuse was conducted, and b. alleged involved staff were reported to the appropriate state agency for one (#30) of one sampled resident reviewed for abuse. The Resident Census and Conditions of Residents report, dated 09/28/22, documented 90 residents resided in the facility. Findings: An Abuse policy, dated June 23, 2017, read in part, .reporting to state and local agencies .The person receiving the report or designee must document all incidents of alleged abuse/neglect on incident report, which are to be forwarded directly to the Abuse Coordinator .initiate an investigation into the allegation . An Incident Report form, dated 07/22/22, read in part, .Resident contacted the police over an incident which occurred a few weeks ago when, during an activity involving water balloons, a balloon filled with water broke when it hit [the resident]. Resident had previously stated the occurrence was not done intentionally or with malicious intent; however, [the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-04 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure dependent residents received: a. scheduled baths for one (#52), b. timely incontinent care for six (#3, 9, 23, 27, 52, and #68), and c. feeding assistance for one (#192) of seven sampled residents reviewed for ADLs. Findings: A bathing policy, revised 02/12/20, documented staff would provide bathing services for residents within standard practice guidelines. A perineal care policy, revised 02/12/20, documented staff would perform perineal/incontinent care after each incontinent episode. It documented the following for female residents: a. to retract the labia from the thigh and wash from perineum to rectum on both sides, b. separate labia to expose meatus and vaginal orifice and wash downward from pubic area toward rectum, c. clean anal area by wiping from vagina toward anus with one stroke, and d. repeat with clean cloth until skin is clear of fecal material. An assisting residents with eating policy, reviewed September 9, 2022, documented qualified nursing staff would assist residents who are unable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-04 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure: a. adequate staff to meet the needs of dependent residents for six (#9, 23, 27, 52, 68, and #192) of seven sampled residents reviewed for ADL care, and b. they met the minimum requirements for staffing ratios for 7 days (09/15/22, 09/16/22, 9/17/22, 09/18/22, 09/20/22, 09/23/22, and 09/24/22) of 14 days reviewed for staffing. Findings: A bathing policy, revised 02/12/20, documented staff would provide bathing services for residents within standard practice guidelines. A perineal care policy, revised 02/12/20, documented staff would perform perineal/incontinent care after each incontinent episode. An assisting residents with eating policy, reviewed September 9, 22, documented qualified nursing staff would assist the resident who was unable to feed themselves. A1. Resident #52 had diagnoses which included encephalopathy. A resident assessment, dated 08/24/22, documented the resident had severe cognitive impairment and required extensive assistance for bathing. On 09/29/22 at 11:01 a.m., Resident #52's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-04 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure nurse aides demonstrated competency in skills and techniques necessary to provide adequate incontinent care for one of one (#52) resident observed for incontinent care. The Resident Census and Conditions of Residents report, dated 09/28/2022, documented 68 residents for toilet use. Findings: The Perineal Care policy, revised 02/12/2020, read in part .Standard of Practice: Staff will provide cleanliness of genitalia to avoid skin breakdown and infection. Staff will perform perineal/incontinent care with each bath and after each incontinent episode .Procedures: .Assemble equipment: washcloths, towel, soap or peri-wash and basin with warm tap water. Position resident with legs flexed at knees and spread apart. Waterproof pad under buttocks .For female resident: A. Wash Labia Majora 1) Retract labia from thigh, washing carefully in skinfolds from perineum to rectum. Repeat on opposite side using separate section of washcloth. 2) Rinse if soap used and dry. If peri-wash used, then dry only. 3) Separate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-04 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure: a. medications were administered as ordered for two (#36 and #89) of five sampled residents reviewed for medication administration, and b. medication carts were secured for two of two medication carts observed unlocked. The Resident Census and Condition of Residents report, dated 09/28/22, documented 90 residents resided in the facility. Findings: A medication storage policy, dated 2007, documented medications and medication carts would only be accessible to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications. 1. Resident #36 had diagnoses which included depression and hypertension. A physician's order, dated 01/15/22, documented to administer metoprolol tartrate 25 mg one tablet by mouth every 12 hours. A physician's order, dated 05/18/22, documented to administer Mirtazapine 15 mg tablet one tablet by mouth at bedtime. A MAR, dated 09/27/22, documented Mirtazapine was scheduled for 9:00 p.m., and had not been administered until 10:32 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-04 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure dietary staff had the competencies to monitor the temperature and sanitizing levels of the dish machine and the three compartment sink. The Administrator identified 90 residents resided in the facility, 88 received services services from the kitchen and two were NPO. Findings: A Dish Machine Temperature Log policy, effective [DATE], read in part, .Dish machine temperatures are monitored and recorded to ensure proper sanitizing of dishes .Employees are trained to monitor dish machine temperatures and test sanitizer (low temp dish machines only) throughout the dishwashing process . On [DATE] at 2:15 p.m., Dishwasher #1 was observed loading dishes into the dish machine. They were asked how often the level of sanitizer in the dish machine was checked. They stated, Every shift. They were asked to test the level of sanitizer in the dishmachine. After searching around the kitchen, Dishwasher #1 returned with a bottle of purple test strips…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-04 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure: a. expired food items were removed from the refrigerator, b. foods were not stored on the floor in the walk in freezer, and c. plates and bowls were stored inverted. The Administrator identified 90 residents resided in the facility, 88 received services from the kitchen and two were NPO. Findings: A Food Storage policy, dated August 1, 2018, read in part, .Refrigerator .Opened containers of thickened liquids are stored in the refrigerator with both open and discard dates .Freezer .All foods are stored off the floor . Title 310. Oklahoma State Department of Health, Chapter 257. Food Establishments, 310:257-7-105. Equipment, utensils, linens, and single-service and single-use articles, read in part, .Clean equipment and utensils shall be stored .Covered or inverted . On 09/28/22 at 2:04 p.m., a refrigerator was observed to have four unopened cartons of yogurt with an expiration date of 09/27/22, and one opened carton of Thickened Dairy Drink with an opened date of 07/23/22. The walk-in refrigerator was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure staff: a. washed/sanitized hands and changed gloves during incontinent care and prior to touching personal items for six (#52, 3, 27, 68, 23, and #9), b. provided proper peri care for three (#52, 23 and #9), and c. did not place soiled linens on the floor for two (#3 and #27) of six sampled residents reviewed for incontinent care. A Resident Census and Conditions of Residents report, dated 09/28/22, documented 86 residents required assistance with toileting. Findings: A laundry infection control policy, reviewed January 2022, documented linen is not to be placed on the floor. An infection control policy, reviewed January 2022, documented hand hygiene is one of the most important components for preventing the spread of infection. It documented hand hygiene should be done before and after resident contact, after contact with soiled or contaminated articles, after personal care, and after removing gloves. 1. Resident #52 had diagnoses which included encephalopathy. On 10/03/22 at 4:35 a.m., Resident #52…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$36,863 in federal fines across 2 penalties.
- $14,901 — penalty dated 2025-07-24
- $21,962 — penalty dated 2023-11-07
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to STONEGATE SENIOR LIVING — 24 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.4 | -1.4 vs chain |
| Health inspection | 1 of 5 | 2.3 | -1.3 vs chain |
| Staffing | 2 of 5 | 2.3 | -0.3 vs chain |
| Quality measures | 4 of 5 | 3.8 | +0.2 vs chain |
The other 23 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PF MPW SNF OPS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 09/22/2021 |
| SANCTUARY LTC, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 09/23/2021 |
| PRESERVATION FREEHOLD COMPANY | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 09/23/2021 |
| UMB BANK NATIONAL ASSOCIATION | Organization | 5% OR GREATER MORTGAGE INTEREST | — | since 09/23/2021 |
| STONEGATE SENIOR LIVING, LP | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/22/2022 |
| CHANCE, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 09/22/2021 |
| REID, SHERRY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/17/2025 |
| SMITH, ANTOINE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/28/2023 |
| TAYLOR, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 09/22/2021 |
| CAMPBELL, SCOTT | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 12/10/2025 |
| FISHER, JAMES | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 12/10/2025 |
| LANGDON, THOMAS | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 11/18/2025 |
| MCGEHEE, WILLIAM | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 11/18/2025 |
| LIFETIME WELLNESS, LTD. | Organization | ADP OF THE SNF | — | since 09/23/2021 |
| MARTUS FINANCIAL SERVICES, INC. | Organization | ADP OF THE SNF | — | since 12/31/2023 |
| PHARMERICA DRUG SYSTEMS LLC | Organization | ADP OF THE SNF | — | since 08/29/2017 |
| REHAB PRO LP | Organization | ADP OF THE SNF | — | since 09/23/2021 |
| RAJU, SENTHIL | Individual | ADP OF THE SNF | — | since 02/15/2013 |
CMS files one row per role, so the 25 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OK
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375551. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.