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Accel At Crystal Park

315 SW 80Th Street, Oklahoma City, OK 73139 · Non profit - Corporation · 69 certified beds · (405) 635-9961 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0602) — cited Sep 20241 immediate-jeopardy citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Sep 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (86%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
301 SW 80th St · (405) 483-3075 · Call to confirm hours
Pharmacy
Walmart0.4 mi
100 E I 240 Service Rd · (405) 631-2207 · Call to confirm hours
Grocery
739 SW 89th St · (405) 642-8649 · Call to confirm hours
Park
8198 S Western Ave · (405) 297-3882 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.0%13.6%15.4%better
Long-stay residents who lose too much weight0.0%3.3%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.0%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.8%2.8%2.0%worse
Long-stay residents with depressive symptoms0.0%3.4%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury8.3%4.7%3.3%worse
Long-stay residents on antianxiety or hypnotic medication13.9%25.7%18.9%better
Long-stay residents with pressure ulcers14.1%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control2.8%17.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table12.5%17.5%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.8%1.4%better
Short-stay residents given the seasonal flu vaccine94.1%74.1%79.4%better
Short-stay residents rehospitalized after admission30.3%27.3%22.6%worse
Short-stay residents with an outpatient ER visit12.2%16.6%12.0%typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 401 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.5%U.S. median 51.5%
Got home and stayed home
13.3%U.S. median 10.7%
Went back to hospital
44.2%U.S. median 56.6%
Met the expected recovery
0.93U.S. median 0.31
Therapy hours / resident / day
0.45hours / resident / day
Physical therapy
0.39hours / resident / day
Occupational therapy
0.09hours / resident / day
Speech therapy

Met the expected recovery: 44.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 181 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.93 therapist hours per resident per day in 2026Q1 — more than 96% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.5%CMS range 59.0–69.051.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.3%CMS range 11.1–15.510.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge32.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting99.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge93.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 4.3–9.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.921.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
1.24
LPN hours/ resident / day
2.29
Aide hours/ resident / day
3.88
Total nurse hours/ resident / day
0.23
RN hoursweekends
85.6%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 69 beds and averages 57.7 residents a day — about 84% occupied, or roughly 11 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.88 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.34 hrs/resident/day on weekends vs 4.10 on weekdays — 19% thinner on weekends. RN hours go from 0.40 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 86% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-01-15)
4
at the previous standard inspection (2023-12-07)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 11 most serious are shown; the remaining 32 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-10-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On [DATE], an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure physicians orders were followed for medication administration and colostomy care in order to receive timely intervention to prevent a new stoma from becoming necrotic.On [DATE] at 1:59 p.m., the Oklahoma State Department of Health was notified and verified the existence of an IJ situation.On [DATE] at 3:04 p.m., the administrator and corporate nurse consultant were notified of the IJ situation and the IJ template was provided.On [DATE] at 8:37 a.m., an acceptable plan of removal was approved by the Oklahoma State Department of Health. The plan of removal, read in part,PLAN OF REMOVAL FOR IMMEDIATE JEOPARDY.Summary of Details which lead to outcomesFailed to ensure timely intervention for a necrotic stoma for Resident #7.The notification of the alleged immediate jeopardy states as follows:The facility failed to ensure a resident received timely intervention for an odorous necrotic stoma.How other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-28 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medications were available for administration per physician orders for 2 (#5 and #11) of 6 sampled residents reviewed for medication administration.The administrator identified 53 residents resided in the facility.Findings1. A physician order for Resident #11, dated 04/02/26, showed Xalatan 0.005% solution (a medicated eye drop for glaucoma) one drop into both eyes nightly at bedtime, with a start date of 04/02/26.A physician order for Resident #11, dated 04/02/26, showed Modafinil (a medication to promote wakefulness) 200 mg one time a day, with a start date of 04/03/26.A medication administration record for Resident #11, dated 04/02/26 through 04/12/26, showed the following:Modafinil 200 mg tablet was held or missed from 04/03/26 through 04/11/26. Documentation showed the medication was not available.Xalatan 0.005% eye drops were held or missed from 04/04/26 through 04/10/26. Documentation showed the medication was not available.A Record of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to perform hand hygiene and wear a gown during wound care per enhanced barrier precautions for 1 (#1) of 3 sampled residents reviewed for wound care and infection control. The DON identified 19 residents with wounds and 21 residents with enhanced barrier precautions.Findings: On 05/26/26 at 11:40 a.m., LPN #1 was observed to complete wound care to the right calf of Resident #1. LPN #1 gathered supplies, entered the room of Resident #1, and donned a pair of gloves. LPN #1 was not observed to don a gown. LPN #1 positioned the legs of Resident #1 and removed a dressing from their right calf. LPN #1 was observed to change their gloves but was not observed to perform hand hygiene prior to donning another pair of gloves. LPN #1 cleaned the wound to the right calf with gauze moistened with wound cleanser, applied topical gentamicin (an antibiotic medication) with a tongue depressor, applied Santyl ointment (a medicated wound ointment), and calcium alginate (a wound care dressing) to the wound bed. LPN #1 was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-28 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a discharge plan was completed, reviewed with resident, and a copy was provided to the resident and/or family for 2 (#5 and #11) of 3 sampled residents reviewed for discharges.The DON identified 188 residents had been discharged in the past 90 days.Findings:A facility policy titled Discharge Plan, dated 04/26/24, read in part, as a minimum, the post discharge plan will include,.social services will review the plan with the resident and family before the discharge is to take place,.a copy of the post discharge plan will be provided to the resident and a copy will be filed in the resident's medical records.1. A record of admission document, dated 03/11/26, showed Resident #5 admitted with diagnoses which included acute systolic and diastolic heart failure, type 2 diabetes mellitus, acute kidney failure, end stage renal disease, and dependence on renal dialysis. The medical record showed Resident #5 was discharged on 04/14/26.A discharge planning document for Resident #5, dated 03/18/26, showed incomplete documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-28 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure licensed nurses had the necessary competency skills to administer medication via PEG tube for 1 (#1) of 1 sampled resident reviewed for PEG tube medication administration. The DON identified two residents with PEG tubes. Findings: On 05/27/26 at 9:25 a.m., a PEG tube medication administration was observed for Resident #1. LPN #2 prepared the mediation to be administered per Resident #1's peg tube. LPN #2 donned a gown and a pair of gloves and entered the resident's room. LPN #2 stopped the tube feeding and checked for placement and residual. LPN #2 poured water into a 30 ml cup with the crushed medication. LPN #2 held the PEG tube and attempted to pour the diluted medication directly into the tube without the use of a syringe. The diluted medication spilled out over and around the tube. LPN #2 obtained another 30 ml cup with diluted crushed medication. LPN #2 obtained a syringe but did not know how to connect the syringe to the peg tube. LPN #2 hesitated, activated the call light, and stated they would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-10-16 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure baseline care plans were completed for 2 (#4 and #5) of 9 sampled residents whose baseline care plans were reviewed.The DON identified 52 residents resided in the facility. Findings:1. Resident #5's 5-day PPS scheduled assessment, dated 08/31/25, showed the resident was re-admitted on [DATE]. The assessment showed the resident had a diagnosis of other major orthopedic surgery.There was no documentation a baseline care plan was completed upon re-admission to the facility on [DATE].On 10/13/25 at 2:00 p.m., the traveling DON stated they could not locate a baseline care plan for Resident #5. 2. Resident #4's 5-day PPS scheduled assessment, dated 04/19/25, showed the resident was admitted on [DATE]. The assessment showed the resident had diagnoses which included diabetes, hypertension, and abnormalities of gait and mobility.There was no documentation a baseline care plan was completed upon admission to the facility on [DATE].On 10/15/25 at 8:25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-10-16 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to:a. ensure a hospital's discharge orders were transcribed and administer as ordered for 1 (#7); andb. administer medications as ordered for 1 (#4) of 5 sampled residents reviewed for medications as ordered.The DON identified 52 residents resided in the facility. Findings:A policy titled Non-Controlled Medication Orders, dated 01/2023, read in part, Implement a transfer order without further validation if is signed and dated by the resident's current physician, unless the order is unclear or incomplete.A policy titled Medication Administration, dated 01/2024, read in part, Medications are administered as prescribed.1. Resident #7's hospital Discharge summary, dated [DATE], showed a physician's order for:a. Colace (a laxative medication) 100 mg, give one capsule in the evening,b. polyethylene glycol (a laxative medication) 17 gm/scoop powder to give one capful in the morning,c. diltiazem (a heart medication) HCl 240 mg capsule, extended release 24 hours.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident had a care plan for the use of a PICC line for 1 (#5) of 9 sampled residents whose care plans were reviewed.The DON identified 52 residents resided in the facility. Findings:On 10/07/25 at 8:23 a.m., Resident #5 was observed with a PICC line in their right arm.Resident #5's 5-day PPS scheduled assessment, dated 08/31/25, showed the resident had central IV access. The assessment showed the resident had diagnosis of other major orthopedic surgery.Resident #5's care plan, revised 09/08/25, did not document the use of a PICC line.On 10/13/25 at 1:57 p.m., RN #1 stated the resident had a PICC line since admit to the facility.On 10/13/25 at 2:27 p.m., the MDS coordinator stated all PICC lines should be included in the resident's care plan.On 10/13/25 at 2:29 p.m., the MDS coordinator stated Resident #5's care plan did not include the use of a PICC line.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-16 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to administer IV medication as ordered for 1 (#5) of 2 sampled residents reviewed for IV therapy.The travelling DON identified seven residents received IV therapy in the facility. Findings: On 10/07/25 at 8:28 a.m., LPN #1 was observed to start Resident #5's infusion. The rate was set at 125ml/hr on the dial of the IV tubing.A policy titled INTRAVENOUS FLUID AND DRUG ADMINISTRATION GENERAL POLICIES, dated 10/2024, read in part, The nurse should assess the rate of the solution/medication ordered .The nurse will verify that the container's label coincides with the prescriber's order. Verify contents, dose, prescribed rate, and expiration date of the solution.A physician's order, dated 09/20/25, showed meropenem (an antibiotic) 1gm powder for solution one intravenous every eight hours related to atherosclerosis of native arteries of right leg with ulceration. There was no rate of infusion Resident #5's antibiotic order in the physician's order and medication administration record.On 10/07/25 at 8:28 a.m., LPN #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to handle intravenous tubing to prevent cross contamination and follow EBP protocol during IV medication infusion for 1 (#5) of 2 sampled residents reviewed for IV therapy.The travelling DON identified 21 residents on EBP in the facility. Findings:On 10/07/25 at 8:01 a.m., IV tubing was observed without an end cap and hanging about 2 to 3 inches above the floor in Resident #5's room. The tubing was connected to a new bag of meropenem 1 gram /50 milliliters (an antibiotic medication). The tubing had no date. Two empty bags of meropenem and a white syringe cap were observed in the trashcan. There was a small amount of clear liquid in the trashcan.On 10/07/25 at 8:23 a.m., Resident #5 was observed with a PICC line in their right arm. LPN #1 was observed to pick up the IV tubing and pole and bring it closer to resident. With gloves on, LPN #1 wiped the end tubing with an alcohol prep wipe. LPN #1 wiped the PICC hub with an alcohol prep wipe and connected the tubing to the PICC line.On 10/07/25 at 8:28 a.m., LPN #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the abuse policy was implemented and abusive behavior was reported to the abuse coordinator in a timely manner within 2 hours of occurrence to prevent further risk to other residents for one (#21) of one resident sampled for abuse. The administrator identified 56 residents resided in the facility. Findings: An Abuse, Neglect and Exploitation and Misappropriation of Resident Property policy, reviewed 02/2020, read in part, All staff members have a duty to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported to the Administrator of the facility, who serves as the Abuse Coordinator. The policy also read, Upon learning of a suspected incident of resident abuse, neglect, exploitation, and/or misappropriation of resident property, the Charge Nurse or her Department Manager or Supervisor must immediately notify the Abuse Coordinator the DON of the incident. The policy also read, Upon receiving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · D2025-01-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure toileting was provided in a timely manner for one (#142) of three sampled residents reviewed for timely ADLs. The DON identified 46 residents who needed assistance with ADLs resided in the facility. Findings: Resident #142 had diagnoses which included shortness of breath. Resident #142's care plan for elimination, dated 01/10/25, documented the resident would have a decrease in the number of incontinent episodes by implementation of a scheduled toileting program over the next 90 days. On 01/14/25 at 9:10 a.m., during medication administration, Resident #142 informed CMA #1 they needed to urinate. CMA #1 turned on the resident's call light and exited the room. On 01/14/25 at 9:14 a.m., Resident #142's call light remained on and was beeping. On 01/14/25 at 9:19 a.m., CMA #1 and LPN #2 were observed on the resident's hall. LPN #2's cart was positioned opposite the resident's room. Resident #142's call light remained on and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the admission weight and weekly weights were obtained for a resident on dialysis for one (#21) of one sampled resident reviewed for dialysis. The DON identified three dialysis residents resided in the facility. Findings: A Weight monitoring policy, reviewed 05/2023, read in part, Newly admitted and re-admitted residents are weighed upon admission and weekly x 4 and then monthly thereafter, unless otherwise indicated by physician's order. The policy also read, Weekly weights and reweighs results are to be recorded in the EHR. Resident #21 was admitted on [DATE] with diagnosis which included end stage renal disease and dependence on dialysis. A physician order, dated 12/28/24, read in part, Weekly weights every Wednesday on day shift 28 days on admission then x 4 weeks then monthly if stable. The Resident weight record, had only one weight for 01/01/25 at 2:24 p.m. On 01/12/25 at 11:36 a.m., Resident #21 stated they did not get weighed weekly. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a discharge hospital order for a fluid restriction was followed upon admission for one (#241) of three sampled residents reviewed for fluid restrictions. The administrator identified three residents on fluid restrictions resided in the facility. Findings: The FLUID RESTRICTION policy, revised 04/14/23, read in part, The Dining Services Department will coordinate with nursing services to verify that the resident's order for fluid restriction is implemented. Resident #241 had diagnoses which included chronic kidney disease and pulmonary edema. A hospital After Visit Summary, dated 12/26/24, documented fluid restriction, no more than 2000 milliliters in a 24 hour period. Resident #241 had no fluid restriction orders. On 01/13/25 at 12:28 p.m., Resident #241 stated staff were not sure if they were on fluid restriction. There was a water pitcher observed on the bedside table with 700 ml clear fluids. On 01/14/25 at 10:39 a.m., CNA #2 stated the nurses would inform them if a resident was on a fluid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure oxygen was administered as ordered and a resident was supervised during the administration of a nebulizer treatment for one (#243) of one sampled resident reviewed for respiratory care. The DON identified 20 residents who received continuous oxygen therapy in the facility. Findings: The Medication Administration, Nebulizers Updraft policy, revised 01/2023, read in part, Remain with the resident for the treatment unless the resident has been assessed and authorized to self-administer. Resident #243 had diagnoses which included acute respiratory failure, unspecified whether with hypoxia or hypercapnia. A physician's order, dated 01/08/25, documented oxygen 2 liters per minute inhalation every two shifts via nasal cannula, oxygen saturation check related to acute respiratory failure, unspecified whether with hypoxia or hypercapnia. A physician's order, dated 01/09/25, documented albuterol sulfate 2.5mg/3 ml (0.083%) solution for nebulization, one vial inhalation three times per day. Minute check 15. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure dialysis communication forms were consistently filled out for one (#21) of one sampled resident reviewed for dialysis. The administrator identified three residents in the facility received dialysis services. Findings: A Dialysis-Hemodialysis policy, reviewed 04/2023, read in part, c. Post Dialysis: Community nurse to complete Section B with dialysis center information. Community nurse to assess and complete Section C. Resident #21 had diagnoses which included end stage renal disease. A physician's order, dated 12/28/24, documented Resident #21 was to receive dialysis every Tuesday, Thursday, and Saturday. A Dialysis Pre/Post Communication Report, dated 01/09/25, did not have any documentation for the This section to be completed by the nursing home staff upon return part of the form. The section was to included the vital signs and assessment of the resident. A Dialysis Pre/Post Communication Report, dated 01/11/25, did not have any documentation for the This section to be completed by the nursing home staff upon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a topical pain medication was administered as ordered for one (#85) of five sampled residents reviewed for unnecessary medications. The administrator identified 56 residents resided in the facility. Findings: The Medication Administration policy, dated 01/2024, read in part, Medications are administered as prescribed in accordance with manufacturers' specifications, good nursing principles and practices and only by persons legally authorized to do so. Resident #9 had diagnoses which included pain. A physician's order, dated 01/08/25, documented Voltaren arthritis pain 1% topical gel. Apply by topical every 12 hours right knee for pain. The January 2025 MAR documented x for Resident #85's Voltaren arthritis pain 1% topical gel for the 9:00 a.m. administration on the 9th, 11th, 12th, 13th and the 9:00 p.m. administration on the 11th. It documented due to special parameters on the above dates. There was no documentation to explain what due to special parameters was for the above dates. On 01/15/25 at 8:42…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a medication error of less than five percent for one (#142) of four residents observed during medication administration. The medication error rate was 7.14% The administrator identified 56 residents resided in the facility. Findings: A Medication Administration policy, dated 01/2024, read in part, Medications are administered as prescribed in accordance with the manufacturers' specifications, good nursing principle and practices. The policy also read, Prior to administration, review and confirm medication orders for each individual resident on the Medication Administration Record. The policy also read, Medications are administered in accordance with written orders of the prescriber. The policy also read, Medications to be given on an empty stomach or before meals are to be scheduled for administration 30 minutes to 2 hours prior to meals. The policy also read, Verify medication is correct three (3) times before administering the medication. The policy also read, Medications are administered within 60…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure: a. the enhanced barrier precautions policy was implemented for a resident with a pressure ulcer for one (#6) of one sampled resident observed during wound care; b. wound care was provided in a manner that prevented cross contamination for one (#6) of one sampled resident observed during wound care; c. incontinent care was provided in a manner that prevented cross contamination for three (#1, 5, and #6) of three sampled residents observed during incontinent care; and d. staff members washed/sanitized their hands after providing care to a resident and before assisting another resident for four (#1, 4, 5, and #6) of four residents observed receiving assistance from staff. The DON identified seven residents with enhanced barrier precautions and eight residents with pressure ulcers resided in the facility. MDS Coordinator #1 identified 23 incontinent residents resided in the facility. LPN #2 identified 53 residents resided in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the physician was notified when a resident experienced a change in condition for one (#2) of three sampled residents reviewed for change in condition. LPN #2 identified 53 residents resided in the facility. Findings: A Change in Condition policy, revised 02/13/23, read in part, .Document in the medical record the date, time, and name of each physician notified, actions taken and/or patient's response to treatment . Resident #2 had diagnoses which included acute respiratory failure with hypoxia, cervical disc disorder with myelopathy, and dysphagia oropharyngeal phase. Resident #2's face sheet documented they admitted to the facility on [DATE] and discharged on 07/05/24. A Physician Order, dated 06/25/24, documented Resident #2 was to receive three LPM inhalation via nasal cannula. A Nurse Note, dated 06/28/24, documented Resident #2 took off their oxygen. It documented the resident's family member requested the resident be sent to the hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure controlled medications were not misappropriated for two (#8 and #9) of three sampled residents who were reviewed for misappropriation. The LPN #2 identified 53 residents resided in the facility. Findings: An Abuse, Neglect and Exploitation and Misappropriation of Resident Property policy, reviewed 02/12/20, read in part, .Each resident has the right to be free from . misappropriation of resident's property . 1. Resident #8 had diagnoses which included unspecified fracture of shaft of left fibula and low back pain. An admission assessment, dated 08/01/24, documented there cognition was intact. A physician's order, dated 08/08/24, documented to administer hydrocodone 10 mg - acetaminophen 325 mg (pain medication) every four hours as need for pain. 2. Resident #9 had diagnoses which included low back pain, unspecified, pain in left hip, and pain in right hip. An admission assessment, dated 08/11/24, documented they had severely impaired cognition. A physician's order, dated 08/08/24, documented to administer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure physician ordered vital signs were obtained for one (#2) of three sampled residents reviewed for a change in condition. The DON identified all 53 residents in the facility had physician ordered vital signs. Findings: Resident #2 had diagnoses which included acute respiratory failure with hypoxia, cervical disc disorder with myelopathy and dysphagia oropharyngeal phase. A Physician Order, dated 06/24/24, read in part, Vital Signs every 2 shift Systolic BP Check Diastolic BP Check Pulse Check Respirations Check Temperature Check O2 Saturation Check. The medication administration record for June 2024 documented blanks for the night vital signs on the 26th, 28th, and 30th. On 09/06/24 at 2:23 p.m., the DON was asked who the most appropriate nurse would be to interview regarding this closed record. They stated the facility had several new nurses and the resident was not at the facility long. On 09/09/24 at 9:50 a.m., the DON stated they would answer questions related to Resident #2. They stated none of the nurses would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure pressure ulcer treatment was provided as ordered for one (#6) of one sampled resident observed during wound care. The DON identifed eight residents with pressure ulcers resided in the facility. Findings: A Pressure Ulcer policy, revised 07/2018, read in part, .Pressure ulcers/injuries will be identified, evaluated and treated in accordance with generally accepted guidelines . Resident #6 admitted to the facility on [DATE] with diagnoses which included pressure ulcer of the sacral region unspecified stage. A Physician Order, dated 09/04/24, documented cleanse wound as needed, clean sacrum with normal saline, pat dry, pack with mesalt, cover with nonbordered dressing and secure with tape. It documented change daily and prn. On 09/05/24 at 5:25 a.m., CNA #2 and CNA #3 provided incontinent care to Resident #6 and LPN #3 placed a five by nine inch xeroform on Resident #2's coccyx. LPN #3 placed a six by six inch foam bordered dressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure oxygen therapy was consistent with professional standards of practice for one (#2) of three sampled residents reviewed for oxygen therapy. The DON identified 18 residents with orders for oxygen therapy resided in the facility. Findings: Resident #2 had diagnoses which included acute respiratory failure with hypoxia, cervical disc disorder with myelopathy, and dysphagia oropharyngeal phase. A Physician Order, dated 06/25/24, documented Resident #2 was to receive three LPM inhalation via nasal cannula. A Nurse Note, dated 06/28/24, documented Resident #2 took off their oxygen. It documented the resident's family member requested the resident be sent to the hospital due to difficulty breathing. It documented staff assessed the resident's oxygen to be 76% with labored breath sounds. It documented staff put oxygen back on Resident #2 and hyperventilated the resident at 10 L. It documented the resident's oxygen came up to 98. It documented the staff titrated the resident's oxygen back down to 7 L, 5 L, and then 3 L. It…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide showers in a timely manner and according to the plan of care for one (#1) of four sampled residents reviewed for assistance provided with showers. The administrator identified 53 residents resided in the facility. Findings: Resident #1 had diagnoses which included fracture of lower end of left femur and muscle atrophy. A Bathing policy, revised 01/20/23, documented staff will provide bathing services for residents within standard practice guidelines and that the procedure should be recorded in the record. A Self-Care Deficit care plan, initiated 01/18/24, documented the resident will assist with bathing and hygiene on a daily basis over the next 90 days. A physician order, initiated on 01/30/24, documented the resident was to receive baths on Tuesdays and Fridays. On 05/20/24 at 3:25 p.m., the ADON stated showers should be given twice a week, and they were only able to locate documentation that a bath or shower was offered on two days during the two weeks' stay. On 05/21/24 at 11:24 a.m., the regional nurse stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a dirty bedside commode was stored in a manner to prevent cross contamination to facility residents. The administrator identified 53 residents resided in the facility. Findings: On 05/20/24 at 2:35 p.m., CNA #1 stated that a bedside commode would never be used for more than one person without being sterilized. Dirty bedside commodes or bedpans would never be stored in the hallway. On 05/20/24 at 2:44 p.m., CNA #2 stated bedpans would never be shared between patients and bedside commodes must be sterilized between patients. Dirty bedside commodes or bedpans would never be stored in the hallway. On 05/21/24 at 10:13 a.m., a dirty bedside commode was observed sitting in the hallway outside room [ROOM NUMBER]. It had a small amount of yellow orange substance in the bottom of it. An IV pole with a blue baseball cap hanging from it, a red cane, and footrest attachments to a wheelchair were also observed sitting in the hallway. There was no staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-28 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure allegations of abuse were investigated for two (#5 and #6) of three sample residents reviewed for abuse. The DON identified 46 residents resided in the facility. Findings: An Abuse policy, dated 02/12/20, read in part, .Upon receiving an allegation [of] abuse .the Abuse Coordinator will .initiate an investigation into the allegation . 1. Resident #5 had diagnoses which included unspecified displaced fracture of the fifth cervical vertebra. A Progress Note, dated 12/21/23, read in part, .Unfortunately, [Resident #5] has severe [quadriplegia] .limited use of all extremities with some preservation of right hand/wrist . A Safe Survey, dated 12/22/23, documented Resident #5 stated they didn't feel the night nurse or aide treated them with respect. It documented Resident #5 didn't feel comfortable or safe at night. A Grievance Summary, dated 12/27/23, read in part, .Date of Grievance/Concern 12/21/2023 .Family is upset that staff moved the call light away from the patient and told [Resident #5] [they were] pushing it too…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-28 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide adequate staff to ensure medications were administered timely for two (#2 and #5) of two sampled resident reviewed for staffing. The DON identified 46 residents resided in the facility. Findings: 1. Resident #2 had diagnoses which included chronic pain. A Summary Report, documented Resident #2 was to receive oxycodone-acetaminophen 5 mg every four hours from 12/08/23 to 12/22/23. It documented Resident #2 was to receive oxycodone-acetaminophen 7.5 mg every four hours from 12/14/23 to 12/22/23. Resident #5's MedAid MAR, dated from 12/01/23 to 12/27/23, documented the resident received oxycodone-acetaminophen 5 mg late two times. It documented the resident received oxycodone-acetaminophen 7.5 mg late four times. 2. Resident #5 had diagnoses which included pain. A Resident's Consolidated Order, dated 12/17/23, documented Resident #5 was to receive gabapentin three times a day and a Lidocaine patch was to be placed on in the morning and taken off in the evening. Resident #5's MedAid MAR, dated 12/01/23 to 12/27/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-28 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure medications were administered timely for two (#2 and #5) of three sampled residents reviewed for medications. The DON identified 46 residents resided in the facility. Findings: 1. Resident #2 had diagnoses which included chronic pain. A Summary Report, documented Resident #2 was to receive oxycodone-acetaminophen 5 mg every four hours from 12/08/23 to 12/22/23. It documented Resident #2 was to receive oxycodone-acetaminophen 7.5 mg every four hours from 12/14/23 to 12/22/23. Resident #5's MedAid MAR, dated 12/01/23 to 12/27/23, documented the resident received oxycodone-acetaminophen 5 mg late two times. It documented the resident received oxycodone-acetaminophen 7.5 mg late four times. 2. Resident #5 had diagnoses which included pain. A Resident's Consolidated Order, dated 12/17/23, documented Resident #5 was to receive gabapentin three times a day and a Lidocaine patch was to be placed on in the morning and taken off in the evening. Resident #5's MedAid MAR, dated 12/01/23 to 12/27/23, documented the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-28 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents had the right to view or receive copies of their clinical record for one (#1) of three residents reviewed. The DON reported 46 residents resided in the facility. Findings: Resident #1 had diagnoses which included depression. An Oklahoma Standard Authorization To Use Or Share Protected Health Information form, dated 12/11/23, documented Resident #1 requested Entire Medical Record was to be shared. A Social Note, dated 12/13/23, documented Resident #1 wanted their medical records and they weren't going to pay for them. It documented the SSD told the resident, per their policy, the resident had to fill out the paperwork for the request, it would be submitted to corporate to be processed, and then the records would be released. On 12/28/23 at 11:07 a.m., the medical records personnel was asked what was the policy when a resident requested medical records. They stated the resident was to fill out the release form, it was scanned to corporate with the records that were requested, and they would receive direction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-28 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure resolution of grievances for one (#5) of three sampled residents reviewed for grievances. The DON identified 46 residents resided at the facility. Findings: A Grievance policy, dated 01/12/20, read in part, .The resident .will be informed of the findings of the investigation and the actions that will be taken to correct any identified problems within three .working days of the filing of the grievance . A Grievance, dated 12/21/23, documented Resident #5 reported they don't receive pain medication during the night when they request it. It documented Resident #5 reported the nurse said they would be back but they didn't come back. It documented Resident #5 reported the night shift ignored them. There was no documentation the grievance had been resolved. On 12/27/23 at 12:35 p.m., Resident #5 stated they didn't receive pain medication timely. They stated they have told staff about their complaints. On 12/28/23 at 12:32 p.m., the Administrator was asked what the process was when a resident made a grievance. She stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure care plan fall interventions were in place for one (#3) of three sampled residents reviewed for falls. The DON identified 46 residents resided in the facility. Findings: Resident #3 had diagnoses which included fracture of unspecified part of right femur. A Care Plan, dated 12/21/23, documented Resident #3 was at risk for falls related to joint mobility interferes with balance, orthopedic surgery, generalized weakness, and a fall within the last month. It documented to keep the call light within reach and remind the resident to call for assistance. On 12/27/23 at 7:52 a.m., Resident #3 was observed laying in bed. The call light was observed hanging on the back of the left side of the bed, out of reach of the resident. Resident #3 stated the staff treat them wonderful when they could get staff to come in to their room. Resident #3 stated, Need a better way to call for the nurse other than a little button. Resident #3 was observed to look around for the call light and stated, I don't know where it's at.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident assessment was accurate for one (#55) of 15 sampled residents whose assessments were reviewed for accuracy. The DON identified 42 residents resided in the facility. Findings: A Resident Assessment policy, revised 01/12/20, read in part, .It is the standard at this facility to conduct, initially and periodically, a comprehensive, accurate assessment of each resident's functional capacity utilizing the Minimum Data Set (MDS) according to the guideline set forth in the Resident Assessment Instrument (RAI) manual .Each individual who completes a portion of the assessment will sign to certify the accuracy of that portion of the assessment . Resident #55 had diagnoses of Raynaud's syndrome without gangrene and drug induced Cushing's syndrome. Resident #55's discharge resident assessment, dated 11/03/23, documented the resident was discharged to short-term general hospital (acute hospital). On 12/05/23 at 2:37 p.m., the MDS Coordinator #1 stated Resident #55 discharged home with home health. They stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure there was ongoing communication with the dialysis center and ongoing assessment of a resident after dialysis for one (#115) of one sampled resident reviewed for dialysis. The DON identified 42 residents resided in the facility. Findings: A Dialysis - Hemodialysis policy, reviewed 04/14/23, read in part, .The dialysis staff and the community staff will participate in ongoing communication by completing the dialysis collection form as follows .EHR>Resident Data Collection>Dialysis .Pre-Dialysis: Section A to be completed by the sending community licensed nurse and to accompany patient to the dialysis center .Post Dialysis Community nurse to complete section B with Dialysis Center information. Community nurse to assess and complete Section C .Place document in the appropriate section of the medical record . Resident #115 had diagnoses which include end stage renal disease and secondary hyperparathyroidism of renal origin. A physician order, dated 11/22/23, documented dialysis on Monday, Wednesday, and Friday. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-07 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, and facility failed to ensure medications were secured for one of two medication carts observed during medication pass. The DON identified two medication carts and two treatment carts were utilized in the facility. Findings: A Storage of Medication policy, dated 2007, read in part, .Medications and biologicals are stored properly, following manufacturer's or provider pharmacy recommendations, to maintain their integrity and to support safe effective drug administration. The medication supply shall be accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications . On 12/06/23 at 8:39 a.m., CMA #1 during medication observation, locked the medication cart, stated they needed to obtain scissors and would be back. CMA #1 walked away with six medication cards (hydralazine 25mg, divalproex sodium ER 500 mg, lisinopril 10 mg, gabapentin 400 mg, duloxetine 20 mg, and carvedilol 6.25 mg) and one bottle of aspirin sitting on top of the cart. On 12/06/23 at 8:43 a.m., CMA#1 stated I thought…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to maintain infection control for one of one ice chest observed. The DON identified 42 residents resided in the facility. Findings: The Ice Storage and Ice Making Machine, Sanitary Care and Maintenance policy, revised 08/18, read in part, Sanitary care and maintenance of ice-storage and ice making machines will be accomplished in accordance with the Facility practice guidelines .Employees responsible for handling ice .Ice storage equipment are taught the following precautions .Limit access to the handling of ice and ice storage devices to minimize contamination .Do not leave ice chests in hallways where there is uncontrolled access . Resident #209 had diagnoses which included extended spectrum beta lactamase (ESBL) resistance and peritonitis. On 12/05/23 at 9:11 a.m., Resident #209 was observed getting ice with a scoop from the ice chest on hall 300. Resident #209 left the ice chest open and wheeled themselves back to their room. On 12/05/23 at 9:36 a.m., the Housekeeping Supervisor closed the lid to the ice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure medications were administered timely and as ordered for one (#2) of three sampled residents reviewed for timely medication administration. The Resident Census and Conditions of Residents report, dated 08/24/23, documented 49 residents resided in the facility. Findings: A Medication Administration General Guidelines policy, dated 09/18, read in part, .Medications are administered within 60 minutes of scheduled time .unless otherwise specified by the prescriber, routine medications are administered according to the established medication administration schedule for the nursing care center . Resident #2 had diagnoses which included ataxia, tremors, muscle wasting and atrophy, repeated falls and TIA. A physician's order, dated 08/18/23, documented buprenorphine hcl 8 mg two times a day. The scheduled date was 08/21/23 at 8:00 a.m. A physician's order, dated 08/17/23, documented hydroxyzine pamoate 50 mg four times a day. The scheduled date was 08/21/23 at 8:00 a.m. A physician's order, dated 08/17/23, documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure used insulin needles were disposed of properly for two (#9 and #45) of two sampled residents observed during insulin administration. RN #2 identified nine residents received insulin injections. Findings: The facility's undated policy titled, Syringe and Needle Disposal, read in part, .Immediately after use, syringes and needles are placed into puncture resistant, one-way containers specifically designed for that purpose . 1. Resident #9 had a physician's order to administer Levemir Insulin. On 10/26/22 at 7:30 a.m., RN #3 was observed to administer Levemir Insulin to Resident #9. After administration, RN #3 was observed to twist the needle off the insulin pen, doffed their gloves with the needle, and threw the gloves and needle away in the resident's trash can prior to leaving the resident's room. 2. Resident #45 had a physician's order to administer insulin glargine. On 10/26/22 at 7:40 a.m., RN #3 was observed to administer insulin glargine to Resident #45. After administration, RN #3 was observed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. Resident #45 had diagnosis which included acute and chronic respiratory failure. A physician's order, dated 10/06/22, documented, administer Wixela Inhub 500 mcg-50 mcg for inhalation twice a day. On 10/26/22 at 7:40 a.m., RN #3 was observed to administer Trelegy Elllipta 100-62.5-25 inhaler to Resident #45. On 10/26/22 at 11:05 a.m., RN #3 was asked how staff ensured medications were administered as ordered by the physician. RN #3 stated they looked at the name and medication and compared to the EHR. RN #3 was asked what inhaler was administered to Resident #45 this morning. RN #3 stated, Treledy. RN #3 was asked if the resident had a physician's order for Trelegy. RN #3 was observed to look at EHR. RN #3 stated the resident didn't. RN #3 was asked if the correct inhaler was administered to Resident #45. RN #3 stated, No. 3. Resident #158 had diagnoses which included seasonal allergies and constipation. A physician's orders, dated 10/11/22, documented, administer Magnesium Citrate tablet once a day, and Cetirizine 5 mg tablet once a day. On 10/26/22 at 7:52 a.m., CMA #1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure a medication administration observation error rate was less than five percent. There were three errors out of 32 opportunities observed during a medication pass which made the medication error rate 9.38%. The Resident Census and Conditions of Residents report, dated 10/25/22, documented 45 residents resided in the facility. Findings: The facility's Medication Error policy, revised 01/12/20, read in part, Types of Medication Errors .Administration Error .Wrong .Dose .Medication .Omission . 1. Resident #45 had diagnosis which included acute and chronic respiratory failure. A physician's order, dated 10/06/22, documented, administer Wixela Inhub 500 mcg-50 mcg for inhalation twice a day. On 10/26/22 at 7:40 a.m., RN #3 was observed to administer Trelegy Elllipta 100-62.5-25 inhaler to Resident #45. On 10/26/22 at 11:05 a.m., RN #3 was asked how staff ensured medications were administered as ordered by the physician. RN #3 stated they looked at the name and medication and compared to the EHR. RN #3 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure staff cleaned reusable blood pressure cuff and pulse ox monitor between residents for three (#158, #157 and #52) of three residents observed for vital signs. The Resident Census and Conditions report, dated 10/25/22, documented 45 residents resided in the facility. Findings: On 10/26/22 at 7:52 a.m., CMA #1 was observed to place blood pressure cuff on Resident #158's right upper arm and placed pulse ox monitor on Resident #158's left index finger. CMA #1 removed cuff and monitor and took them back to the medication cart. CMA #1 did not clean equipment after use. On 10/26/22 at 8:32 a.m., CMA #2 was observed to take the same blood pressure cuff and pulse ox monitor into Resident #52's room. CMA #2 was observed to place blood pressure cuff on the resident's left arm and placed pulse ox monitor on the resident's right index finger. CMA #2 did not clean equipment after use. On 10/26/22 at 8:38 a.m., CMA #1 was observed to take the same blood pressure cuff and pulse ox monitor into Resident #157's room. CMA #1 placed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure call lights were kept within reach for one (#45) of 16 sampled residents reviewed for accommodation of needs. The Resident Census and Conditions of Residents report, dated 10/25/22, documented 45 residents resided in the facility. Findings: Resident #45 had diagnoses which included right ankle sprain, muscle weakness, and difficulty in walking. Resident #45's care plan, dated 10/06/22, documented to keep call light with in reach. Resident #45's admission assessment, dated 10/09/22, documented the resident's cognition was moderately impaired and the resident required extensive assistance with bed mobility and toilet use. On 10/25/22 at 9:11 a.m., Resident #45 was observed laying in bed. Resident #45 stated the staff didn't come on time. Resident #45 was asked what they meant. Resident #45 stated they were looking for their call light. A red push pad call light was observed sitting on the dresser, out of reach of the resident. On 10/25/22 at 9:26 a.m., Resident #45 was heard yelling for help from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to assess, intervene and consult the physician for a resident with tachycardia (heart rate over 100 beats/minute), bradycardia (slow heart rate below 60 beats/minute) and an elevated blood pressure for one (#119) of three sampled residents reviewed for vital signs. The Resident Census and Condition report, dated 10/25/22, documented 45 residents resided in the facility. Findings: Resident #119 was admitted with diagnoses which included hypertension, hypo-osmolality (levels of electrolytes, proteins and nutrients in the blood are lower than normal) and hyponatremia (produced by retention of water, by loss of sodium or both). There was no nurses note with assessment or intervention dated to coincide with the March medaid (sic) MAR which documented, 03/13/22 heart rate 105, 03/14/22 heart rate 115, 03/14/22 heart rate 105, 03/15/22 heart rate 116, 03/16/22 heart rate 135, 03/17/22 heart rate 134, 03/19/22 heart rate 34 and blood pressure 138/111, 03/19/22 heart rate 103. On 10/27/22 at 12:23 p.m., RN#2 stated medication aides…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to STONEGATE SENIOR LIVING — 24 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.4-1.4 vs chain
Health inspection 1 of 52.3-1.3 vs chain
Staffing 2 of 52.3-0.3 vs chain
Quality measures 3 of 53.8-0.8 vs chain
The other 23 homes this chain runs (chain average 2.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PF CRYSTAL PARK SNF OPS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLNO PERCENTAGE PROVIDEDsince 09/22/2021
SANCTUARY LTC, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 09/23/2021
PRESERVATION FREEHOLD COMPANYOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 09/23/2021
UMB BANK NATIONAL ASSOCIATIONOrganization5% OR GREATER MORTGAGE INTERESTsince 09/23/2021
STONEGATE SENIOR LIVING, LPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/07/2025
CHANCE, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/22/2021
PHILLIPS, BRANDYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/17/2025
TAYLOR, JOHNIndividualOPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 09/22/2021
WILKERSON, JENNIFERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/11/2025
CAMPBELL, SCOTTIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 12/12/2025
FISHER, JAMESIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 12/12/2025
LANGDON, THOMASIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 11/21/2025
MCGEHEE, WILLIAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 11/21/2025
RAJU, SENTHILIndividualADP OF THE SNFsince 01/01/2022

CMS files one row per role, so the 21 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.0M
Net patient revenuemost recent cost report
-13.2%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 10%Medicare 37%Other / private 53%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$550per resident / day
operating cost
$16,714per month
≈ monthly operating cost
$486per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375570. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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