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Meadow Brook Rehabilitation and Nursing

433 East 2700 South, Salt Lake City, UT 84115 · Government - Hospital district · 41 certified beds · (801) 487-2248 Medicare & Medicaid certified

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Flagged for abuseResident-funds citation (F0565)Behavioral-health or dementia-care citation at the harm level (F0740)2 immediate-jeopardy citations$31,331 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $31,331 in federal fines (most recent 2024-02-22)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (78%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
Pharmacy
2685 S 700 E · (702) 781-1877 · Call to confirm hours
Grocery
2783 S State St · (801) 485-8681 · Call to confirm hours
Park
305 E Robert Ave · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.2%11.3%15.4%worse
Long-stay residents who lose too much weight3.2%3.4%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection1.8%1.8%2.0%typical
Long-stay residents with depressive symptoms38.5%16.5%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.8%2.5%3.3%better
Long-stay residents whose ability to walk worsened20.5%15.1%16.1%worse
Long-stay residents on antianxiety or hypnotic medication46.3%25.3%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%98.0%95.3%typical
Long-stay residents with pressure ulcers3.6%3.9%4.7%better
Long-stay residents with worsening bladder/bowel control18.4%21.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table7.7%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%0.9%1.4%better
Short-stay residents given the seasonal flu vaccine81.8%91.0%79.4%typical
Long-stay hospitalizations per 1,000 resident days1.041.251.67better
Long-stay outpatient ER visits per 1,000 resident days0.971.431.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.26U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.44
RN hours/ resident / day
0.40
LPN hours/ resident / day
1.97
Aide hours/ resident / day
3.81
Total nurse hours/ resident / day
0.90
RN hoursweekends
77.8%
Total nursing turnover
71.4%
RN turnover

How full it usually is: this home is certified for 41 beds and averages 26.7 residents a day — about 65% occupied, or roughly 14 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.81 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.44 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.10 hrs/resident/day on weekends vs 4.09 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 1.66 to 0.90 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 78% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-11-20)
42
at the previous standard inspection (2024-02-22)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

59 citations, most serious first. The 18 most serious are shown; the remaining 41 are one tap away and print in full.

  • Immediate jeopardy · J2024-02-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 9. Resident 93 was admitted [DATE], discharged [DATE] with diagnoses including limb girdle muscular dystrophy unspecified, unspecified injury of lower back subsequent encounter, quadriplegia unspecified, secondary polycythemia, dehydration, restless legs syndrome, other specified abnormal findings of blood chemistry, tobacco use, pyuria, sleep apnea unspecified, and history of falling. On [DATE], Resident 93 was admitted to the facility. Resident 93 ' s Brief Interview for Mental Status Score was assessed as a 15, indicating no cognitive impairment. Resident 93 ' s admission screener indicated that he was oriented to person, place, time, and situation. On [DATE] at 10:23 AM, Resident 93 signed the facility leave of absence form prior to leaving the facility and listed the time that he would return to the facility as 5:00 PM the same day. The facility staff became aware that Resident 93 had not returned to the facility at 6:00 PM on [DATE]. The facility administration was notified that Resident 93 had not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2024-02-22 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 out of 40 sampled residents, that the facility failed to have sufficient nursing staff with the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, a resident was transported via the facility van and the wheelchair was not secured properly inside the vehicle which resulted in the resident falling backwards causing hyperextension of his neck. The resident was diagnosed with central cord syndrome and edema at the level of C6 and C7 of his cervical spine. Upon return to the facility the resident's cervical collar was removed by Certified Nursing Assistant(s) (CNA) during grooming and bathing cares. After the resident's shower, the CNAs attempted to transfer the resident to bed unsuccessfully and the resident was assisted to the floor. These identified deficient practices were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2024-02-22 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not establish and implement written policies and procedures for feedback, data collections systems, and monitoring, including adverse event monitoring. Specifically, multiple areas of immediate jeopardy and harm were identified on the recertification survey. Resident identifiers: 3, 6, 17, 19, 21, 28, 29, 31, 34, 39, 90, 91, 92, 93, 94, 96, and 97. Findings include: 1. Based on observation, interview, and record review it was determined, for 10 out of 40 sampled residents, that the facility failed to ensure that the resident environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents. Specifically, a resident was transported via the facility van and the wheelchair was not secured properly inside the vehicle which resulted in the resident falling backwards causing hyperextension of his neck. The resident was diagnosed with central cord syndrome and edema at the level of C6 and C7 of his cervical spine. Upon return to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-22 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 1 of 40 sampled residents had the right to refuse medical treatment and formulate an advance directive. Specifically, one resident with an advanced health care directive received treatment that was documented as against the resident's wishes. This resulted in a finding of harm. Resident identifier: 39. Findings include: Resident 39 was admitted to the facility on [DATE] with diagnoses that included encephalopathy, interstitial pulmonary disease, acute and chronic respiratory failure, severe protein calorie malnutrition, pulmonary fibrosis, endocarditis, transient ischemic attack, end stage heart failure, atrial fibrillation, pulmonary hypertension, abnormal weight loss, delirium, benign prostatic hypertension, pneumonia, pressure ulcer on sacrum, and history of skin cancer. Resident 39's medical record was reviewed from 2/5/24 through 2/22/24. Resident 39's medical record included a document entitled Utah Advance Health Care Directive. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-22 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide and document sufficient preparation to 2 of 40 sampled residents to ensure safe and orderly transfer or discharge from the facility. Specifically, one resident with cognitive impairment was discharged to a hotel room, but was subsequently seen at a local emergency room after becoming lost. This resulted in a finding of harm. In addition, one resident left on a leave of absence, and was not oriented for discharge upon return to the facility. Resident identifiers: 94 and 97. Findings include: HARM 1. Resident 94 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included Wernicke's encephalopathy, dementia, major depressive disorder, other amnesia, and history of traumatic brain injury (TBI). Resident 94's medical record was reviewed from 2/5/24 through 2/22/24. An admission Minimum Data Set (MDS) assessment dated [DATE] for resident 94 was reviewed. The MDS indicated that a Brief Interview for Mental Status (BIMS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined, for 3 of 40 sampled residents, that the facility did not ensure that a resident who was incontinent of bladder received appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible. Specifically, a resident had moisture associated skin damage. This finding was cited at a harm level for resident 6. In addition, another resident sat in a soiled brief for an hour and toileting services were not provided to a resident for 3 hours. Resident Identifiers: 6, 17, and 28. Findings Included: HARM 1. Resident 6 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the following diagnoses that included schizophrenia, type 2 diabetes mellitus, major depressive disorder, generalized anxiety disorder, dementia, repeated falls, vitamin b12 deficiency, extrapyramidal and movement disorder, and overactive bladder. On 2/6/24 at 9:29 AM, an interview was conducted with resident 6.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-22 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 2 of 40 sampled residents, that the facility did not ensure that pain management was provided to residents who required such services. Specifically, two residents complained of uncontrolled pain and the pain medication follow up was documented as ineffective pain control, and the physician was not notified in a timely manner. A resident was also observed to vocalize pain during a wound treatment and was not provided pain medication prior to the treatment as was care planned, this will be sited at a harm level. Resident identifiers: 29 and 90. Finding Included: HARM 1. Resident 90 was admitted to the facility on [DATE] with diagnosis which included cellulitis of right lower limb, cellulitis of left lower limb, chronic venous hypertension with inflammation of left lower extremity, chronic venous hypertension with inflammation of right lower extremity, non-pressure chronic ulcer of unspecified part of left lower leg with fat layer exposed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-22 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 40 sampled residents, that the facility did not ensure that the resident received the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being. Specifically, a resident with suicidal ideation, suicidal attempt, and homicidal ideation was assessed as requiring mental health services and those services were not provided. The deficient practice identified was cited at a harm Level. Resident identifier: 29. Findings include: Resident 29 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included a traumatic brain injury (TBI), hemiplegia and hemiparesis, major depressive disorder, panic disorder, anxiety disorder, low back pain, hepatitis C, seizures, hyperlipidemia, overactive bladder, benign prostatic hyperplasia, insomnia, migraine, schizoaffective disorder, lymphangioma, history of transient ischemic attack, and history of suicidal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, the dishmachine washing temperature was not reaching the required temperature, uncooked meat was stored with cooked foods, and the shelf above the steam table was soiled. Findings included: 1. On 9/22/25 at 9:13 AM, an initial tour was conducted of the facility kitchen. The following was observed with the dishmachine. (Note: All temperatures were in degrees Farenheit.)a. The wash temperature was 115 and the rinse 120. Dietary Aide (DA) 2 was observed to remove the bowls from the dishwasher and place them in the clean dish area. b. The wash temperature was 115 and rinse was over 120. DA 2 was observed to remove the dishes from the dishwasher and place them with the clean dishes. c. The wash temperature was 118 and the rinse temperature was 120. The Dietary Manager (DM) was observed to check the sanitizer which was 50-100 parts per million of chlorine. DA 2 was observed to remove the dishes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility was not clean, comfortable and homelike. Specifically, there was no process for cleaning dirty wheelchairs and mechanical lifts. In addition, there was a medication cart in the dining room that was soiled with dead bugs in it. Resident identifiers: 1 and 11.Findings included:1. On 9/22/25 at 11:32 AM, an observation was made of resident 11's wheelchair. The wheelchair was soiled with a white substance. On 9/29/25 at 2:58 PM, an observation was made of resident 1 and resident 11's wheelchair. Resident 1 and resident 11's wheelchair was soiled. Resident 11's wheelchair was soiled with a white substance on the side and on the cushion. 2. On 9/22/25 at 1:15 PM, an observation was made of a medication cart and emergency cart in the dining room. There were dead bugs, crumbs, and debris in the side of the medication cart. The emergency cart was observed to have dust and debris in a drawer with the suction machine. On 9/22/25 at 1:30 PM, an observation was made of the mechanical lifts in the dining room. The foot plates of the mechanical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-20 · tag F0775 — pattern
    Keep complete, dated laboratory records in the resident's record.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not file in the resident's clinical record laboratory (lab) reports that were dated and contained the name and address of the testing laboratory. Specifically, for 3 out of 29 sampled residents, residents that had labs completed did not have those lab reports in their medical record. Resident identifiers: 3, 15, and 17. Findings included: 1. Resident 17 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, type 2 diabetes mellitus with hyperglycemia, diabetic chronic kidney disease, iron deficiency anemia, hypomagnesemia, acidosis, hyperkalemia, and diabetic polyneuropathy. Resident 17's medical record was reviewed. On 8/26/25, a physician's order documented obtain Microalbumin Creatinine Ratio (MAC) in 4 weeks for proteinuria one time only for to rule out proteinuria until 08/26/2025 23:59 [11:59 PM] -Start Date 08/26/2025 0430 [4:30 AM]. On 9/10/25, a physician's order documented UA [urinalysis] with culture and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-20 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility did not serve food that was palatable. Specifically, for 4 out of 29 sampled residents, residents complained of the palatability of the food and a test tray was not palatable. Resident identifiers: 2, 5, 13, and 25.Findings included: On 9/22/25 at 11:36 AM, an interview was conducted with resident 25. Resident 25 stated that the food was bad. Resident 25 stated the quality of food was important. On 9/22/25 at 12:09 PM, an interview was conducted with resident 2. Resident 2 stated the kitchen staff needed to check temperatures of the food because the food was served cold.On 9/22/25 at 12:47 PM, an interview was conducted with resident 13. Resident 13 stated the food tasted good that day but she usually ate cereal because the food did not look or taste good. On 9/22/25 at 1:32 PM, an interview was conducted with resident 5. Resident 5 stated his food was usually blended and he did not know what he was served. On 9/24/25 at 12:37 PM, a test tray was obtained. (Note: All temperatures were in degrees Farenheit.)a. Meatloaf was 148.2, bland…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-20 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents were offered the Coronavirus disease 2019 (COVID-19) vaccines. Specifically, for 3 out of 5 sampled residents, no documentation was located to demonstrate how the residents accepted or refused the COVID-19 vaccination. Resident identifiers: 2, 6, and 31. Findings included:1. Resident 6 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included quadriplegia, protein-calorie malnutrition, and anxiety disorder. Resident 6's medical record was reviewed on 9/29/25.There was no information that the COVID-19 vaccine was offered or refused for 2024.2. Resident 2 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included type 2 diabetes mellitus, protein-calorie malnutrition, morbid obesity due to excess calories, and schizoaffective disorder.Resident 2's medical record was reviewed on 9/29/25. There was no information that the COVID-19 vaccine was offered or refused for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure each resident was free from abuse and neglect. Specifically, for 1 out of 29 sampled residents, a resident was left in a sling unattended by staff and the same resident experienced staff yelling at them. Resident identifiers: 15 and 18.Findings included: Resident 15 was admitted to the facility on [DATE] with diagnoses which included schizoaffective disorder, extrapyramidal and movement disorder, and dementia. 1. The facility reported to the State Survey Agency (SSA) on 8/7/25 at 8:00 PM, resident 15 was left in a Hoyer lift for approximately one hour after the Certified Nursing Assistant (CNA) became frustrated with resident 15. Resident 15's medical record was reviewed on 9/22/25 through 9/29/25. Resident 15's progress notes were reviewed and there were no progress notes regarding resident 15 being left in the lift. A care plan dated 11/8/23 and revised on 10/12/24, revealed resident 15 had an activity of daily living performance deficit related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure all alleged violations involving abuse or neglect were reported immediately, but not later than 24 hours if the events that caused the allegations did not involve abuse. Specifically, for 1 out of 29 sampled residents, the facility did not report within the timeframe when a resident was left in a sling unattended by staff and experienced staff yelling at them. Resident identifier: 15. Findings included:Resident 15 was admitted to the facility on [DATE] with diagnoses which included schizoaffective disorder, extrapyramidal and movement disorder, and dementia. 1. The facility reported to the State Survey Agency (SSA) on 9/22/25 at 12:07 PM, that on 8/7/25 at 8:00 PM, resident 15 was left in a Hoyer lift for approximately one hour after the Certified Nursing Assistant (CNA) became frustrated with resident 15. 2. The facility reported to the SSA on 9/2/25 at 11:22 AM, that on 8/30/25 at 6:50 PM, resident 15 requested toileting assistance and a CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide the State Long-Term-Care Ombudsman notification when a resident was discharged from the facility. Specifically, for 1 out of 29 sampled residents, a resident left Against Medical Advice (AMA) and the ombudsman was not notified. Resident identifier: 35. Findings included:Resident 35 was admitted to the facility on [DATE] and discharged on 8/2/25 with diagnoses which included poly neuropathy, systolic heart failure, atrial fibrillation, and chronic kidney disease. Resident 35's medical record was reviewed on 9/22/25 through 9/29/25. A nursing progress note dated 8/1/25 at 2:22 PM, revealed, Resident stated that she is leaving AMA today. She stated that she is going to be going to the women's homeless shelter for a week or so in order to have their SSW [Social Service Worker] assist her in getting into low income housing. Resident was educated that [name of facility] could also help her with this, however she was determined to have the women's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that residents maintained acceptable parameters of nutritional status unless the resident's clinical condition demonstrated that this was not possible. Specifically, for 1 out of 29 sampled residents, a resident who had experienced a significant weight loss did not have recommendations from the Registered Dietitian (RD) implemented and the recommendations were not implemented in a timely manner. Resident identifier: 1.Findings included:Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but were not limited to, unspecified calorie protein malnutrition, adult failure to thrive, dysphagia, and anemia.On 9/22/25 at 12:22 PM, an observation was conducted. Resident 1 was observed in the dining room for lunch. Resident 1 was observed dropping his drinks on the floor and on his lap. There were no covers on the drinks. Resident 1 was also left with his feet up in his Geri chair for five…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not obtain laboratory (lab) services to meet the needs of the residents. Specifically, for 1 out of 29 sampled residents, a resident that had a physician's order to collect a glycated hemoglobin (A1c) did not have the A1c completed. Resident identifier: 17.Findings included:Resident 17 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, type 2 diabetes mellitus with hyperglycemia, diabetic chronic kidney disease, and diabetic polyneuropathy.Resident 17's medical record was reviewed.On 8/13/25, a physician's order documented obtain A1c. one time only until 08/13/2025.The A1c lab was unable to be located.On 9/24/25 at 12:09 PM, an interview was conducted with the Director of Nursing (DON). The DON stated the facility had a lab portal where they could get the lab results. The DON stated she would print the lab orders out and match them with the lab to make sure they were drawn. The DON stated that she had called the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
Show the remaining 41 citations
  • Potential for harm · D2025-11-20 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide or obtain laboratory (lab) services only when ordered by a physician. Specifically, for 1 out of 29 sampled residents, a resident did not have a physician's order for an ammonia level, Complete Blood Count (CBC), and magnesium. Resident identifier: 15. Findings included: Resident 15 was admitted to the facility on [DATE] and readmitted [DATE] with diagnoses which included schizoaffective disorder, extrapyramidal and movement disorder, diabetes mellitus, pseudobulbar, generalized anxiety disorder, and dementia. Resident 15's medical record was reviewed on 9/22/25 through 9/59/25. An ammonia level was drawn on 7/7/25, a CBC was drawn on 7/9/25, and a Magnesium and CBC were drawn on 9/15/25. There were no physician's orders for the labs drawn. On 9/29/25 at 1:00 PM, an interview was conducted with the Director or Nursing (DON). The DON stated that all laboratory draws need to be ordered by the physician. The DON stated she did not know why there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure each resident received food prepared in a form designed to meet individual needs. Specifically, for 1 out of 29 sampled residents, a resident with a physician order for thickened liquids was not provided the appropriate thickened liquids. Resident identifier: 15. Findings included: Resident 15 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included schizoaffective disorder, extrapyramidal and movement disorder, pneumonia, dementia, and moderate oropharyngeal dysphagia. On 9/22/25 at 12:35 PM, an observation was made of resident 15 during the lunch meal. Resident 15 was observed to be fed by Certified Nursing Assistant (CNA) 2. CNA 2 was feeding resident 15 a pink frozen substance and resident 15 was coughing after each bite. Resident 15 was observed to have thickened milk and juice which were observed to have a nectar consistency and resident 15 was coughing after drinking the liquids. CNA 2 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 out of 13 sampled residents, that the facility failed to ensure that all residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices. Specifically, staff were not monitoring oxygen levels for a resident who had a diagnosis of pneumonia. Resident identifier: 1. Findings include 1. Resident 1 was admitted to the facility on [DATE] with diagnoses which included aneurysm, hypertensive heart disease, heart failure, moderate protein-calorie, gout, obstructive and reflux uropathy, muscle weakness, unsteadiness on feet, obstructive sleep apnea, urinary tract infection, prediabetes, and dysphagia. On 10/22/24 resident 1's medical record was reviewed. On 8/15/24 at 11:40 am a Nurses Note documented that resident 1 was sent to the hospital due to a blocked nasogastric (NG) tube. On 8/15/24 at 7:00 pm a Nurses Note documented that resident 1 had returned from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not promptly act upon the grievances and recommendations of the resident council concerning issues of resident care and life in the facility. In addition, the facility was not able to demonstrate their response and rationale for resident concerns. Specifically, recurring concerns were voiced by the resident council over the period of approximately 14 months with no follow up to or resolution of the concerns. Findings include: The resident council notes for the previous 14 months were reviewed and revealed the following concerns voiced by the residents: a. On 1/25/23: i. The parking lot is hard to maneuver, it's dangerous. People keep falling and hard to maneuver with a wheelchair. ii. Agency staff don't always understand specific needs. High turn over rate. Affecting care. iii. Dietary: I like him [name of staff member] he's doing better. Tray transfer needs to be thought over, need to use second cart so dirt/grime does not get on the bottom trays. Larger…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior. Specifically, the facility did not have a full time maintenance worker, resident areas were dirty, there was a lack of hot water in resident bathrooms and communal shower room, a resident bathroom door was in disrepair, a resident had missing items which had not been replaced and a column from the gazebo area outside had a loose metal base which caused a resident to fall resulting in a laceration. Resident identifiers: 4, 21, 26, 30, 31, 33, and 34. Findings Include: MAINTENANCE AND HOUSEKEEPING 1. On 2/7/24 at 9:32 AM, an interview was conducted with resident 4. Resident 4 stated that the dining room tables and table linens were filthy and the dining room usually had a bad odor. Resident 4 stated that the drinking fountain in the dining room had a sewer smell. Resident 4 stated that they ran out of toilet paper a week ago and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 4 out of 40 sampled residents, that the facility did not ensure that the resident had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. Specifically, a resident to resident verbal altercation escalated to an incident of physical abuse when a resident threw a can of food at another resident and struck them in the leg. Additionally, a resident to resident verbal altercation escalated to an incident of physical abuse when a resident cut another resident with a razor. In addition, multiple areas of neglect were identfied during the survey. Resident identifiers: 7, 19, 31, and 36. Findings included: ABUSE 1. A. Resident 36 was admitted to the facility on [DATE] with diagnoses which included traumatic subdural hemorrhage, cirrhosis, type II diabetes mellitus, excoriation (skin picking) disorder, major depressive disorder, stimulant abuse, chronic pain, gout, polyneuropathy, hepatitis C, chronic kidney disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 9. Resident 93 was admitted [DATE], discharged [DATE] with diagnoses including limb girdle muscular dystrophy unspecified, unspecified injury of lower back subsequent encounter, quadriplegia unspecified, secondary polycythemia, dehydration, restless legs syndrome, other specified abnormal findings of blood chemistry, tobacco use, pyuria, sleep apnea unspecified, and history of falling. On [DATE], resident 93's Brief Interview for Mental Status Score was assessed as a 15, indicating no cognitive impairment. Resident 93's admission screener indicated that he was oriented to person, place, time, and situation. On [DATE] at 10:23 AM, resident 93 signed the facility leave of absence form prior to leaving the facility and listed the time that he would return to the facility as 5:00 PM the same day. The facility staff became aware that resident 93 had not returned to the facility at 6:00 PM on [DATE]. The facility administration was notified that resident 93 had not returned to the facility at 6:30 AM on [DATE]. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 9. Resident 93 was admitted [DATE], discharged [DATE] with diagnoses including limb girdle muscular dystrophy unspecified, unspecified injury of lower back subsequent encounter, quadriplegia unspecified, secondary polycythemia, dehydration, restless legs syndrome, other specified abnormal findings of blood chemistry, tobacco use, pyuria, sleep apnea unspecified, and history of falling. On [DATE], Resident 93 was admitted to the facility. Resident 93's Brief Interview for Mental Status Score was assessed as a 15, indicating no cognitive impairment. Resident 93's admission screener indicated that he was oriented to person, place, time, and situation. On [DATE] at 10:23 AM, Resident 93 signed the facility leave of absence form prior to leaving the facility and listed the time that he would return to the facility as 5:00 PM the same day. The facility staff became aware that Resident 93 had not returned to the facility at 6:00 PM on [DATE]. The facility administration was notified that Resident 93 had not returned to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not have evidence that all allegations of abuse were thoroughly investigated for 3 of 40 sampled residents. Resident identifiers: 16, 33, and 97. Findings included: 1. Resident 97 was admitted to the facility on [DATE] with diagnoses that included cardiomyopathy, severe protein-calorie malnutrition, viral hepatitis C, generalized anxiety disorder, muscle weakness, adjustment disorder with anxiety, major depressive disorder, dysphagia, and insomnia. Resident 97's medical record was reviewed from 2/5/24 through 2/22/24. Resident 97's quarterly Minimum Data Set (MDS) assessment dated [DATE] documented that the resident's Brief Interview for Mental Status (BIMS) score was 9, indicating moderate cognitive impairment. Resident 97's progress notes indicated the following: a. On 9/28/22 at 4:00 PM, a nurses note read, Resident approached nurses' station and resident informed nurse that he was going to look at apartments with a friend. Resident had walker with him…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 3 of 40 sampled residents, that the facility did not incorporate the recommendations from the pre-admission screening and resident review (PASRR) level II determination and the PASRR evaluation report into the resident assessment, care planning, and transitions of care. Specifically, residents had PASRR level II recommendations for mental health services and none were provided. Resident identifiers: 21, 29, and 34. Findings included: 1. Resident 29 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included a traumatic brain injury (TBI), hemiplegia and hemiparesis, major depressive disorder, panic disorder, anxiety disorder, low back pain, hepatitis C, seizures, insomnia, migraine, schizoaffective disorder, and history of suicidal behavior. On 6/22/23, resident 29's Patient Health Questionnaire (PHQ)-9 depression assessment documented a score of 17, which indicated moderately severe depression. On 9/21/23, resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0676 — failed to keep up residents' daily-living abilities — pattern
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not provide the appropriate treatment and services to 5 of 40 sampled residents to maintain or improve his or her ability to carry out the activities of daily living. Specifically, multiple residents did not receive showers as desired or scheduled. Resident identifiers: 7, 8, 28, 31, and 34. Findings include: 1. Resident 7 was admitted to the facility on [DATE] with diagnoses which included chronic obstructive pulmonary disease, morbid obesity, alcoholic cirrhosis, hepatic failure, type II diabetes mellitus with polyneuropathy, portal hypertension, narcolepsy, major depressive disorder, obstructive sleep apnea, personality disorder, bipolar II disorder, alcoholic dependence, restless leg syndrome, male erectile dysfunction, hypertension, heart failure, anxiety disorder, hyperlipidemia, hyperaldosteronism, and osteoarthritis. On 2/5/24 at 10:21 AM, an interview was conducted with resident 7. Resident 7 stated that his scheduled shower days were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility did not have sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, multiple residents voiced concern about the staffing level both individually and in a group setting, showers were not provided as scheduled, pain medication was not provided timely, incontinence care was not provided timely, and a nurse left the facility to retrieve the keys to the medication cart from the Director of Nursing. Resident identifiers: 1, 4 6, 7, 8, 16, 30, 31, and. Findings included: 1. On 2/5/24 at 1:47 PM, an interview was conducted with resident 31. Resident 31 stated that approximately one month prior, she was left in the shower for 10 to 15 minutes alone. She stated that she had the emergency light on because she needed to go to the bathroom, but because no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0728 — failed to protect against nurse-aide misconduct — pattern
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility used individuals working in the facility as a nurse aide for more than 4 months, on a full-time basis. Specifically, three Nursing Assistants were providing resident cares despite working at the facility for more than 120 days and not being certified. Findings include: On 2/13/24, the files of 3 Nursing Assistants (NAs) were reviewed and revealed the following: a. NA 2 had a hire date listed as 9/25/23. b. NA 3 had a hire date listed as 9/1/23. c. NA 7 had a hire date listed as 8/7/23. The facility staff schedule for the week of 2/4/24 through 2/10/24 was reviewed. NA 2, NA 3 and NA 7 were all scheduled and assigned a section of the facility to provide cares for residents during that week. On 2/7/24 at 9:55 AM, an interview was conducted with Nurse Assistant (NA) 2. NA 2 stated that he had worked at the facility for 2 months and he was working on getting his certificate. On 2/14/24 at 2:22 PM, an interview was conducted with NA 3. NA 3 stated that she had not taken the test to become certified yet. NA 3 stated that she was training…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident 31 was admitted to the facility on [DATE] with diagnoses which included hemiplegia and hemiparesis following a cerebral infarction, type II diabetes mellitus, asthma, morbid obesity, generalized anxiety disorder, major depressive disorder, insomnia, hypertension, pseudobulbar affect, hyperlipidemia, nondisplaced fracture of proximal phalanx of left great toe, and chondromalacia left knee. Resident 31's physician orders revealed the following: a. On 6/21/23, an order was initiated for Clonazepam Oral Tablet 0.5 milligram (mg), give 0.5 mg by mouth two times a day for anxiety. The order was discontinued on 1/30/24. b. On 1/30/24, an order was initiated for Clonazepam Oral Tablet 0.5 milligram (mg), give 0.5 mg by mouth two times a day for anxiety. c. On 6/21/23, an order was initiated for Escitalopram Oxalate Oral Tablet, give 20 mg by mouth one time a day for depression. The order was discontinued on 1/30/24. d. On 1/31/24, an order was initiated for Escitalopram Oxalate Oral Tablet, give 20 mg by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined that the facility did not ensure that all drugs and biologicals were stored and labeled in accordance with accepted professional principles, under proper temperature controls and cautionary instructions, and the expiration date when applicable. Specifically, the temperature in both medication fridges was not within a safe temperature range for medication storage, medications did not have resident information, and medication was available for use past the expiration date. Resident identifiers: 6, 9, 14, 21, 26, 28, 31, and 33. Findings included: On 2/21/24 at 9:35 AM, an observation was made of the facility medication refrigerators. Two mini fridges were observed at the nurse's station located under the desk. The first fridge temperature gauge measured 49 degree Fahrenheit (F). The first fridge was observed with a large block of ice in the freezer section of the fridge that was partially melted and was obstructing the door from closing properly. The locked medication box was located on the shelf directly below the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide food that was palatable for 10 of 40 residents. Specifically, residents voiced concerns regarding the food quality in individual interviews, as well as resident council minutes. Resident identifiers: 1, 4, 8, 21, 26, 30, 31, 33, 34 and 36. Findings included: 1. On 2/5/24 at 11:13 AM, an interview was conducted with resident 8. Resident 8 stated that the food is fair. I don't care for it. Sometimes its warm, but not always. 2. On 2/5/24 at 10:09 AM, an interview was conducted with resident 34. Resident 34 stated that the food is not very good. 3. On 2/6/24 at 10:36 AM, an interview was conducted with resident 21. Resident 21 stated that the food was edible, but that's all . we all get the same slop. Resident 21 stated that he felt he had lost weight due to the poor quality of the food. 4. On 2/5/24 at 1:43 PM, an interview was conducted with resident 31. Resident 31 stated that the food was nasty. Sometimes it was good depending on who cooked.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined that the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food safety. Specifically, the kitchen was not clean or sanitary and resident meal trays were subject to physical contamination while being served. Findings Included: On 2/12/24 at 11:33 AM, a walk through of the facility kitchen was conducted. Hotel pans were stored on visibly soiled white painted shelves. There were metal colanders stored on top of the ice machine. There was a carafe stored upside down on a chipped laminate shelf. The carafe was not dry, and a watery pink liquid was dripping from the carafe into the chips on the laminate shelf. Inside of the shelf was made of particle board. The chips in the laminate indicate that the storage space cannot be fully sanitized. The laminate counter where the coffee machine was stored was covered with multiple coffee stains. A window air conditioning unit was observed to be blowing cold air across two trays with uncovered cake slices on the trays. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined that the facility did not establish and maintain an infection prevention and control program to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, the facility infection control tracking and trending was not complete. Findings included: On 2/12/24 at 1:24 PM, the facility infection control tracking and trending log was requested. A review of the log revealed no mapping, tracking, trending or analysis of the data for June, July, August, and September of 2023. A review of the Infection Prevention policy and procedure documented, goals of the infection prevention and control program which included: A. Decrease the risk of infection to residents and personnel. B. Monitor for occurrence of infection and implement appropriate control measures. C. Identify and correct problems relating to infection prevention and control practices. D. Maintain compliance with state and federal regulations relating to infection prevention and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined that the facility did not ensure that the antibiotic stewardship program included antibiotic use protocols and a system to monitor the antibiotic use. Specifically, the facility infection control tracking and trending was not complete. Findings included: On 2/12/24 at 1:24 PM, the facility infection control tracking and trending log was requested. A review of the log revealed no mapping, tracking, trending or analysis of the data for June, July, August, and September of 2023. A review of the Infection Prevention policy and procedure documented, goals of the infection prevention and control program which included: A. Decrease the risk of infection to residents and personnel. B. Monitor for occurrence of infection and implement appropriate control measures. C. Identify and correct problems relating to infection prevention and control practices. D. Maintain compliance with state and federal regulations relating to infection prevention and control. There is on-going monitoring for infections among residents, employees . and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0923 — pattern
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that the facility did not have adequate outside ventilation by means of windows, or mechanical ventilation, or a combination of the two. Specifically, there were odors throughout the facility. Findings Included: On 2/13/24 at 10:43 AM, an observation was made of the facility shower room. It was noted that there was a strong odor of both feces and urine in the shower room. On 2/12/24 at 11:33 AM, a walk through of the facility kitchen was conducted. A vent on the wall in the dry storage was visibly covered in dust. On 02/14/24 at 1:33 PM, an interview was conducted with the Corporate Maintenance (CM). The CM stated he was temporary and had only been here for 3 days. The CM stated that he got a text from the admin to replace the toilet and that was why he was here. The CM stated he was responsible for project management and helped with the building. The CM stated he came to the building depending on how big the project was. The CM stated they oversaw big projects such as replacing toilets, working on AC units, doing floor repairs,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure that nursing assistants received training to ensure ongoing competence, and include dementia management training. Findings included: 1. A list of inservices provided to staff for the previous 12 months was requested and revealed the following: a. On [DATE] an inservice was provided on Wandering Residents. However, only 8 staff members' signatures were listed on the signature sheet. b. On [DATE] an inservice was provided on Elopements, garbage bags, CNA duties. However, only 10 staff members' signatures were listed on the signature sheet. c. On [DATE] an inservice was provided on Resident issues, Infection Prevention, PHI (protected health information). However, only 7 staff members' signatures were listed on the signature sheet. d. On [DATE] an inservice was provided on Behavioral interventions, abuse training [and] reporting requirements, dignity and customer service. However, only 13 staff members' signatures were listed on the signature sheet.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview it was determined, for 2 of 40 sampled residents, that the facility did not treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of lift, recognizing each resident's individuality. Specifically, residents were provided cowbells as an alternative to a broken call light and a resident was not provided privacy during a brief change. Resident identifiers: 6 and 26. Findings include: 1. Resident 6 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included schizophrenia, type 2 diabetes mellitus, major depressive disorder, generalized anxiety disorder, dementia, repeated falls, vitamin b12 deficiency, extrapyramidal and movement disorder, and overactive bladder. On 2/21/24 at 9:16 AM, an observation was made of Certified Nursing Assistant (CNA) 2 assisting resident 6 with a brief change. CNA 2 was observed to leave resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 40 sampled residents, that the facility did not ensure that the resident received services in the facility with reasonable accommodation of needs and preferences. Specifically, the resident requested a bed cane be provided for his bed to aid in mobility and the facility did not provide the assistive device. Resident identifier: 7. Findings include: Resident 7 was admitted to the facility on [DATE] with diagnoses which included chronic obstructive pulmonary disease, morbid obesity, alcoholic cirrhosis, hepatic failure, type II diabetes mellitus with polyneuropathy, portal hypertension, narcolepsy, major depressive disorder, obstructive sleep apnea, personality disorder, bipolar II disorder, alcoholic dependence, restless leg syndrome, male erectile dysfunction, hypertension, heart failure, anxiety disorder, hyperlipidemia, hyperaldosteronism, and osteoarthritis. On 2/5/24 at 10:12 AM, an interview was conducted with resident 7. Resident 7 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 2 out of 40 sampled residents, that the facility did not consult with the resident's physician when there was a significant change in the resident's physical, mental or psychosocial status, or when there was a need to alter treatment. Specifically, a resident had uncontrolled pain and the physician was not notified, and a resident's Trulicity was not administered for two consecutive weeks due to unavailability and the physician was not notified. Resident identifiers: 29 and 31. Findings include: 1. Resident 29 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which included diffuse traumatic brain injury, hemiplegia and hemiparesis following a cerebral infarction, major depressive disorder, panic disorder, anxiety disorder, low back pain, acute hepatitis C, seizures, overactive bladder, benign prostatic hyperplasia, insomnia, migraine, schizoaffective disorder, lymphangioma, and a history of suicidal behavior. On 2/6/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 out of 40 sampled residents, that the facility did not ensure that the comprehensive care plan was prepared by the interdisciplinary team that included the attending physician, a registered nurse, a nurse aide, a member of the food and nutrition services, the resident or representative, and any other appropriate staff as determined by the resident's need; and that the plan was reviewed and revised by the Interdisciplinary team (IDT) after each assessment including quarterly review assessments. Specifically, nursing staff were not present at the resident's quarterly care conference. Resident identifier: 4. Findings included: Resident 4 was admitted to the facility on [DATE] with diagnoses which included mononeuropathy, chronic respiratory failure, type II diabetes mellitus, morbid obesity, chronic obstructive pulmonary disease, non-pressure ulcer of left calf, schizoaffective disorder, epilepsy, hypothyroidism, peripheral vascular disease, varicose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 40 sampled residents, that the facility did not ensure that the discharge needs of the resident was identified and resulted in the development of a discharge plan for the resident; that regular re-evaluation to identify changes that required modification to the discharge plan was completed; and referrals to local agencies for the purpose of returning to the community were documented. Specifically, the resident desired to return to the community through the New Choice Waiver (NCW) program and the facility did not submit the required paperwork. Resident identifier: 4. Findings included: Resident 4 was admitted to the facility on [DATE] with diagnoses which included mononeuropathy, chronic respiratory failure, type II diabetes mellitus, morbid obesity, chronic obstructive pulmonary disease, non-pressure ulcer of left calf, schizoaffective disorder, epilepsy, hypothyroidism, peripheral vascular disease, varicose veins, hypertension, bilateral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that for 2 of 40 sampled residents, that the facility did not provide, based on the comprehensive assessment and care plan and the preferences of each resident, an ongoing program to support residents in their choice of activities, both facility-sponsored group and individual activities and independent activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, encouraging both independence and interaction in the community. Specifically, the facility did not provide or maintain documentation of one on one activities for residents that had care plans for one on one activities and did not provide activities for residents on weekends. Resident Identifiers: 21 and 22. Findings include: 1. Resident 21 was admitted on [DATE] with diagnoses including unspecified cirrhosis of liver, generalized anxiety disorder, unspecified dementia moderate without behavioral disturbance psychotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 40 sampled residents, that the facility did not ensure that residents received proper treatment and care to maintain mobility and good foot health. Specifically, a resident was not provided care with trimming his toenails and appointments to podiatry services were not made. Resident identifier: 7. Findings included: Resident 7 was admitted to the facility on [DATE] with diagnoses which included chronic obstructive pulmonary disease, morbid obesity, alcoholic cirrhosis, hepatic failure, type II diabetes mellitus with polyneuropathy, portal hypertension, narcolepsy, major depressive disorder, obstructive sleep apnea, personality disorder, bipolar II disorder, alcoholic dependence, restless leg syndrome, male erectile dysfunction, hypertension, heart failure, anxiety disorder, hyperlipidemia, hyperaldosteronism, and osteoarthritis. On 2/5/24 at 10:21 AM, an interview was conducted with resident 7. Resident 7's toenails were observed to extend past the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 1 of 40 sampled residents maintained acceptable parameters of nutritional status, such as usual body weight or desirable body weight range. Specifically, a resident was not provided their ordered supplement for 3 days. Resident identifier: 33. Findings Include: Resident 33 was initially admitted to the facility on [DATE] and readmitted with the following diagnoses that included severe protein calorie malnutrition, alcoholic cirrhosis of liver without ascites, dementia, opioid dependence, esophageal obstruction, gastrointestinal hemorrhage, generalized anxiety disorder, and alcohol dependence. Resident 33's medical record was reviewed on 2/6/24 through 2/22/24. On 2/6/24, resident 33's documented weight was 86 pounds. A nutrition care plan initiated on 10/22/23 documented resident 33 had Potential for/actual alteration in nutrition related to cachexia, hospital diagnosis of severe malnutrition, hx [history] of esophageal strictures, alcohol…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined for 1 of 40 sampled residents that the facility did not ensure intravenous (IV) therapy was administered consistent with professional standards of practice as well as implement prevention of infection at the IV site to the extent possible. Specifically, a resident was observed to have IV fluid lying on a flat surface while being administered and no alcohol caps were observed on the IV hub. Resident Identifier: 26 Findings Include: Resident 26 was admitted to the facility on [DATE] with the following diagnoses of osteomyelitis of right ankle and foot, generalized muscle weakness, polyneuropathy, type 2 diabetes mellitus with foot ulcer, non-pressure chronic ulcer of other part of right foot with bone involvement without evidence of necrosis, and necrotizing fasciitis. On 2/5/24 at 10:41 AM, an observation was made of resident 26's dual lumen peripherally inserted central catheter (PICC) line. One of the ports was observed to have been hooked up to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that for 1 of 40 sampled residents, that the facility did not ensure that a resident who needed respiratory care was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the the resident's goals and preferences. Specifically, the facility did not have physician's orders in place for a resident's oxygen tubing to be changed or documentation that the resident's oxygen tubing had been changed. Resident identifier: 7. Findings include: Resident 7 was originally admitted [DATE], readmitted [DATE], with diagnoses including chronic respiratory failure unspecified whether with hypoxia or hypercapnia, morbid (severe) obesity with alveolar hypoventilation, chronic obstructive pulmonary disease unspecified, interstitial pulmonary disease unspecified, and dependence on supplemental oxygen. On 2/5/24 at 10:25 AM, an observation was made of Resident 7 in his room. It was noted that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 2 out of 40 sampled residents, that the facility did not provide medically-related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, the facility did not submit and follow-up on the application process for the New Choice Waiver (NCW) program that provided support services to enable residents to reside in their own home or other community-based settings. Resident identifiers: 4 and 31. Findings included: 1. Resident 4 was admitted to the facility on [DATE] with diagnoses which included mononeuropathy, chronic respiratory failure, type II diabetes mellitus, morbid obesity, chronic obstructive pulmonary disease, non-pressure ulcer of left calf, schizoaffective disorder, epilepsy, hypothyroidism, peripheral vascular disease, varicose veins, hypertension, bilateral osteoarthritis of hip, intervertebral disc disorder, edema, chronic pain syndrome, tremor, overactive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined for 1 of 40 sampled residents, the facility did not ensure that each resident was free from unnecessary drugs. An unnecessary drug was any drug when used in excessive dose; excessive duration; without adequate monitoring; without adequate indication for its use; or in the presence of adverse consequences which indicated the dose should have been reduced or discontinued. Specifically, a resident's blood pressure was not monitored before being administered pain medication as ordered by the physician. Resident Identifier: 16. Findings Included: Resident 16 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE] with the following diagnoses that included type 2 diabetes mellitus, stage 4 pressure ulcer of sacral region and stage 4 pressure sore of left heel, generalized anxiety disorder, post-traumatic stress disorder, personal history of adult physical and sexual abuse, suicidal ideation, vitamin D deficiency, moderate protein…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 40 sampled residents, that the facility did not ensure that residents were free from any significant medication errors. Specifically, a resident's Trulicity medication was omitted for two consecutive weeks due to unavailability from the pharmacy. Resident identifier: 31. Findings included: Resident 31 was admitted to the facility on [DATE] with diagnoses which included hemiplegia and hemiparesis, type II diabetes mellitus, asthma, morbid obesity, anxiety disorder, major depressive disorder, insomnia, hypertension, pseudobulbar affect, hyperlipidemia, nondisplaced fracture of proximal phalanx left great toe, chondromalacia left knee, and dementia. On 2/10/24 resident 31's medical records were reviewed. On 11/3/23, resident 31 had an order initiated for Trulicity Subcutaneous Solution Pen-injector 0.75 milligram (mg)/0.5 milliliter (ml), Inject 0.75 mg subcutaneously one time a day every Friday related to type II diabetes mellitus. On 1/12/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 40 sampled residents, that the facility did not provide or obtain laboratory services to meet the needs of the residents. Specifically, a resident had orders for labs that were not obtained by the facility. Resident identifier: 31. Findings included: Resident 31 was admitted to the facility on [DATE] with diagnoses which included hemiplegia and hemiparesis following a cerebral infarction, type II diabetes mellitus, asthma, morbid obesity, generalized anxiety disorder, major depressive disorder, insomnia, hypertension, pseudobulbar affect, hyperlipidemia, nondisplaced fracture of proximal phalanx of left great toe, and chondromalacia left knee. On 2/10/24 resident 31's medical records were reviewed. Resident 31's physician laboratory orders revealed the following: a. On 1/19/24, an order was initiated to obtain a Hemoglobin A1c (HbA1c) and a Glomerular Filtration Rate (GFR). b. On 2/1/24, an order was initiated to obtain a HbA1C and a Basic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined that the facility did not maintain all mechanical, electrical, and patient care equipment in safe operating condition. Specifically, the facility dishwasher spilled water onto the floor whenever a dishwashing cycle was run. Findings included: On 2/12/24 at 12:35 PM, an interview was conducted with the Dietary Manager (DM). The Dietary Manager stated that the dish machine was serviced by Ecolab once a month. On 2/12/24 at 12:36 PM, the facility's mechanical dishwashing machine was tested. While the dishwashing machine was running, water flowed from the bottom of the machine onto the floor. On 2/14/24 at 9:21 AM, an interview was conducted with the Custodial Staff (CS). The CS stated that it was not normal for the dish machine to flood water onto the floor. The CS stated that either he or the facility maintenance staff usually mopped any spills from the machine. The CS stated that there was currently no maintenance staff at the facility. On 2/20/24 at 2:40 PM, an interview was conducted with the Registered Dietitian…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews it was determined, for 2 of 40 sampled residents, that the facility did not adequately equip each resident with a communication system that was relaying calls directly to staff or a centralized work area. Specifically, residents call lights were not functioning properly. Resident identifiers: 26 and 30. Findings Included: On 2/8/24 at 1:52 PM, an observation was made of the maintenance log located next to the nurse's station. The maintenance log dated 2/4/24 documented there was a repair/safety concern that needed to be fixed for room [ROOM NUMBER] b and c. It documented the following issue, Light needs fixed please. Call light stays on. On 2/5/24 at 10:35 AM, an interview was conducted with resident 26 who resided in room [ROOM NUMBER] B. Resident 26 stated the call light had not been working for the last two days. Resident 26 stated their call light outside of the room had been on for the last two days, so staff were unsure when they needed assistance. On 2/6/24 at 8:44 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-25 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined that the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, were reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury to the State Survey Agency. Specifically, multiple entity reports of abuse allegations were not submitted to the State Survey Agency in a timely manner. Resident identifiers: 3, 9, 12, 14, 22, 24, 25, and 27. Findings include: 1. The Facility Reported Incidents (FRIs) filed with the State Survey Agency (SSA) were reviewed and revealed the following: At around 7:30 AM on Monday 3/21/22, [CNA 2). got frustrated with [resident 12] . because he had been difficult through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-25 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that in response to allegations of abuse, neglect, exploitation, or mistreatment the facility failed to have evidence that all alleged violations were thoroughly investigated. Resident identifiers: 3, 12, 22, 25, 27, and 82. Findings include: 1. The Facility Reported Incidents (FRIs) filed with the State Survey Agency (SSA) were reviewed and revealed the following: At around 7:30 AM on Monday 3/21/22, [CNA 2). got frustrated with [resident 12] . because he had been difficult through the weekend and he seemed to be starting in again on the same behaviour (sic). At that point she yelled at him using the F word saying that she wasn't going to put up with it that day and that he better F'ing stop it. [It should be noted that this FRI was not submitted until 3/22/22 at 4:57 PM, approximately 33 hours after the incident occurred). Review of the facility's investigation into the incident between CNA 2 and resident 12 revealed that the Administrator (ADM)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 3 of 23 sample residents were free from abuse. Specifically, a resident was determined to have been verbally abused by a staff member. In addition, a resident hit another resident on the head. It should be noted that based on the victims' reactions in both of these cases, the deficiency was not cited at a harm level. Resident identifiers: 3, 12, and 22. Findings include: 1. Resident 12 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included Parkinson's disease, epilepsy, diabetes mellitus, multiple sclerosis, chronic viral hepatitis C, and anxiety disorder. On 5/22/22 at 2:05 PM, an interview was conducted with resident 12. When asked how staff had been treating him, he stated It wasn't [Certified Nursing Assistant (CNA) 2's] fault what happened, and that CNA 2 had been fired for how she had treated him. When asked to describe the incident, resident 12 stated that CNA 2 would yell at me all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-25 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined that the facility did not have an effective system to record the disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation. Findings include: On 5/24/22 at 8:34 AM, observation was made of nurse 1 (N 1) preparing and passing medications to residents. N 1 was observed to obtain a narcotic for a resident. On 5/24/22 at 2:32 PM, observations were made of the narcotic record sheets at the nurses' carts. One resident's record for the month of May 2022, revealed an order for hydrocodone/APAP (acetaminophen) 7.5 mg (milligrams)-325 mg, one tablet by mouth every 6 hours as needed for pain. On the narcotic sheet, there was one administration on 5/1/22 that was crossed out without a second nurse's signature. There was no noted reason for the line through. The narcotic count was decreased by one tablet. A different resident's controlled drug record for oxycodone 5 mg tablet, take 1/2 tablet by mouth every 4 hours as needed for pain was observed. The medication was received on 4/10/22, and included 60…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$31,331 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $31,331 — penalty dated 2024-02-22
  • Medicare payment denial — starting 2024-04-13 for 6 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CASCADES HEALTHCARE — 19 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 51.9+0.1 vs chain
Health inspection 1 of 51.7-0.7 vs chain
Staffing 3 of 52.1+0.9 vs chain
Quality measures 5 of 54.1+0.9 vs chain
The other 18 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
LANGFORD, SCOTTIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICERsince 07/01/2014
MCSPADDEN, DARINIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 01/01/2023
BARNEY, JANETTIndividualCORPORATE DIRECTORsince 09/18/2018
BROWN, GARYIndividualCORPORATE DIRECTORsince 09/18/2018
OAKDEN, RICHARDIndividualCORPORATE DIRECTORsince 09/18/2018
ROBINSON, MATTHEWIndividualCORPORATE DIRECTORsince 09/18/2018
SMITH, VALIndividualCORPORATE DIRECTORsince 09/18/2018
WHITE, CRAIGIndividualCORPORATE DIRECTORsince 09/18/2018
CASCADES HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
BAIRD, GREGORYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
HILLS, KYLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/28/2025

CMS files one row per role, so the 19 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.6M
Net patient revenuemost recent cost report
-0.0%
Operating marginrevenue minus expenses
$175K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 4%Other / private 16%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $175K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$424per resident / day
operating cost
$12,897per month
≈ monthly operating cost
$424per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in UT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Utah Medicaid page.

Typical monthly cost in Utah
$8,669/mo
Nursing home (semi-private)
$10,646/mo
Nursing home (private)
$5,475/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 465158. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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