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Spring Creek Healthcare Center

4600 South Highland Drive, Salt Lake City, UT 84117 · For profit - Limited Liability company · 92 certified beds · (801) 272-1892 Medicare & Medicaid certified

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Abuse/neglect citations on record (F0600, F0606, F0609, F0610) — most recent Apr 2022Resident-funds citations (F0565, F0567, F0568)Behavioral-health or dementia-care citations at the harm level (F0740, F0741)7 immediate-jeopardy citations$53,472 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0606, F0609, F0610) — most recent Apr 2022
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0608) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0567, F0568)
  • inspectors cited 7 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (98) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $53,472 in federal fines (most recent 2024-01-11)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (77%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4685 S Highland Dr · (385) 401-2895 · Call to confirm hours
Pharmacy
4624 S Holladay Blvd · (801) 316-0790 · Call to confirm hours
Grocery
1895 East Rodeo Walk Dr
Park
1664 E Murray Holladay Rd · (801) 483-5473 · Typically dawn to dusk
Place of worship
1945 E Murray Holladay Rd · (801) 923-4954

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.4%11.3%15.4%better
Long-stay residents who lose too much weight1.6%3.4%5.4%better
Long-stay residents with a catheter left in their bladder2.3%0.7%0.9%worse
Long-stay residents with a urinary tract infection1.0%1.8%2.0%better
Long-stay residents with depressive symptoms84.1%16.5%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.7%2.5%3.3%better
Long-stay residents whose ability to walk worsened7.3%15.1%16.1%better
Long-stay residents on antianxiety or hypnotic medication29.2%25.3%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%98.0%95.3%typical
Long-stay residents with pressure ulcers1.8%3.9%4.7%better
Long-stay residents with worsening bladder/bowel control26.1%21.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table24.1%14.2%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.7%0.9%1.4%worse
Short-stay residents given the seasonal flu vaccine90.9%91.0%79.4%better
Short-stay residents rehospitalized after admission14.3%16.5%22.6%better
Short-stay residents with an outpatient ER visit5.5%11.6%12.0%better
Long-stay hospitalizations per 1,000 resident days2.711.251.67worse
Long-stay outpatient ER visits per 1,000 resident days2.521.431.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 29 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.3%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
40.0%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.18hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 40.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 55 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 49% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.3%CMS range 33.2–59.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 6.5–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge40.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge50.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 3.4–12.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.271.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.97
RN hours/ resident / day
0.32
LPN hours/ resident / day
2.20
Aide hours/ resident / day
3.49
Total nurse hours/ resident / day
0.81
RN hoursweekends
76.8%
Total nursing turnover
80.0%
RN turnover

How full it usually is: this home is certified for 92 beds and averages 79.3 residents a day — about 86% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.49 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.97 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.20 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 3.64 on weekdays — 14% thinner on weekends. RN hours go from 1.03 to 0.81 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 77% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-02-03)
14
at the previous standard inspection (2024-01-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

98 citations, most serious first. The 36 most serious are shown; the remaining 62 are one tap away and print in full.

  • Immediate jeopardy · K2022-04-13 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 15. Resident 22 was initially admitted to the facility on [DATE] and again on 1/19/22 with diagnoses which included idiopathic peripheral autonomic neuropathy, endocarditis and heart valve disorders, history of COVID-19, major depressive disorder, muscle weakness, osteoarthritis of the left hip, and generalized anxiety disorder. On 3/29/22 at 2:25 PM an interview with resident 22 was conducted. Resident 22 stated that the facility was dysfunctional. Resident 22 stated that she had wounds on her legs which were painful. Resident 22 stated that she did not feel like she received good care at this facility. Resident 22's medical records were reviewed on 4/4/22 Resident 22 had an order that started on 2/10/22 and it stated wound care to right lower extremity, clean wound with wound cleaner or NS [normal saline], pat dry with gauze. Silver alginate to hold at 8'oclock, place medihoney over the whole wound, cover with bordered foam. Change Q [every] Tuesday, Thursday, Saturday, and PRN [as needed]. The Treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · K2022-04-13 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined for 14 of 51 sample residents, that the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, were reported immediately, but not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury to the State Survey Agency. Specifically, entity reports of multiple abuse allegations were not submitted to the State Survey in a timely manner. These findings were determined to have occurred at an Immediate Jeopardy Level. Resident identifiers: 4, 6, 14, 16, 18, 20, 23, 25, 31, 38, 49, 51, 53, and 111. NOTICE: On 4/4/22 at 1:10 PM, an Immediate Jeopardy was identified when the facility failed to implement Centers for Medicare and Medicaid Services (CMS) recommended practices to report all allegations of resident abuse. This notice was given verbally to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · K2022-04-13 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that in response to allegations of abuse, neglect, exploitation, or mistreatment the facility failed to have evidence that all alleged violations were thoroughly investigated for 14 of 51 sample residents. Specifically, based on a review of Entity Reports, filed with the State Survey Agency (SSA), between 8/22/21 and 3/31/22, the facility has submitted multiple initial Entity Reports with no subsequent final investigation report. Multiple instances of resident to resident physical, verbal and sexual abuse occurred with an insufficient investigation. This was determined to have occurred at an Immediate Jeopardy level. Resident identifiers: 4, 6, 14, 16, 18, 20, 23, 25, 31, 37, 49, 51, 53, and 111. NOTICE: On 4/4/22 at 1:10 PM, an Immediate Jeopardy was identified when the facility failed to implement Centers for Medicare and Medicaid Services (CMS) recommended practices This notice was given verbally to the facility Administrator (ADM), Regional [NAME]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2022-04-13 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined for 9 of 51 sample residents, that the facility did not ensure that all residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident's choices. Specifically, residents had pressure ulcers that were not treated as ordered and one resident's that was not examined by a physician, and residents who underwent change of condition that were not treated timely. These findings were determined to have resulted in Immediate Jeopardy for residents 22, 41, and 61; and Harm for residents 29 and 40. Resident Identifiers: 17, 18, 22, 29, 40, 41, 49, 57, and 61. NOTICE On [DATE] at 1:10 PM, an Immediate Jeopardy was identified when the facility failed to implement Centers for Medicare and Medicaid Services (CMS) recommended practices to provide residents quality of care to ensure that residents receive treatment and care in accordance with professional standards of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2022-04-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 8. Resident 38 was admitted to the facility on [DATE] with diagnoses that included a history of cerebral infarction, cardiomyopathy, difficulty walking, depression, anxiety, and a history of falls. On 3/27/22 at 3:30 PM, resident 38 was interviewed. Resident 38 stated that he'd fallen 6 or 7 times at the facility, with part of the problem being that he needed new glasses. Resident 38 stated that he wanted to leave the facility to go to an assisted living facility. On 4/13/22, resident 38's medical record review was completed. On 12/20/21 at 3:03 AM, an administration note revealed that resident 38 was on alert charting for a fall. Nursing notes revealed the following: a. On 12/13/21 at 10:44 AM, resident 38 had a fall note. Patient had no neuro problem or any discomfort at this time. Patient still walks around the hall way. Will continue to monitor. b. On 12/16/21 at 1:14 PM, a Utilization Review note revealed that resident 38 had a history of falls and was admitted for strengthening. Staff to anticipate needs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2022-04-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY HARM 2. Resident 29 was initially admitted to the facility on [DATE] and again on [DATE] with diagnoses which included type 2 diabetes mellitus, chronic obstructive pulmonary disease, cerebral infarction, acute myocardial infarction, unspecified dementia, anxiety disorder, and low back pain. On [DATE] at 11:15 AM an interview with resident 29 was conducted. Resident 29 stated that the staff rarely changed the dressing for his wounds. Resident 29 stated that the last time his dressings for his wounds were changed and cleaned was 3 days ago. On [DATE] an interview with resident 29's family member was conducted. Resident 29's family member stated that once resident 29 returned from the hospital on [DATE], they noticed that resident 29 was always lying in the same position. The family member stated that they asked the staff multiple times if resident 29 could be moved to a different position, along with asking staff if they have noticed any sores on his backside. The family member stated that the Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2022-04-13 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY POTENTIAL FOR HARM 5. Resident 43 was admitted to the facility on [DATE], with diagnoses that included alcohol dependence, peripheral neuropathy, hyperlipidemia, anxiety, depression, muscle weakness, lack of coordination, club foot and insomnia. On 3/30/22 at 2:51 PM, an interview with resident 43 was conducted. Resident 43 stated that his depression was getting worse, and he had asked the Administrator for a referral to get mental health counseling. Resident 43 stated that he asked the Administrator because there was no Social Worker or Resident Advocate working in the facility. Resident 43 stated that he asked for these services three weeks ago and had not heard anything yet. On 4/5/22 at 9:33 AM, a follow-up interview with resident 43 was conducted. Resident 43 stated that he had to take care of this himself by talking to the Medical Doctor about this, and call a mental health provider himself. Based on observation, interview, and record review it was determined, for 6 out of 51 sampled residents, that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 3 of 38 sampled residents, that the facility did not ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices. Specifically, a resident was not assessed after a car accident during a facility transport, a hospice resident who fell and experienced a fracture did not have an x-ray completed timely, and a hospice resident was taken off of his antipsychotic medication abruptly and behaviors escalated. Resident identifiers: 19, 170 and 173. Findings included: 1. Resident 170 was admitted to the facility on [DATE] with diagnoses which included end stage renal disease, suicidal ideations, type II diabetes mellitus, muscle weakness, lack of coordination, unsteadiness on feet, essential hypertension, bipolar II disorder, generalized anxiety disorder, legal blindness, major depressive disorder, anemia and morbid obesity. Resident 170's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Hcited before2022-04-13 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 3 of 51 sample residents maintained acceptable parameters of nutritional status. Specifically, three residents experienced weight loss without timely interventions. The findings for all three residents were determined to have occurred at a harm level. Resident identifiers: 29, 32, and 49. Findings include: HARM 1. Resident 32 was admitted on [DATE] with diagnoses that included chronic obstructive pulmonary disease, mild protein calorie malnutrition, cerebral infarction, major depressive disorder, dementia without behavior disturbances, alcohol abuse, epilepsy, and paranoid schizophrenia. Resident 32's medical record was reviewed between 3/23/22 and 4/13/22. Resident 32's weights were documented as follows: a. 12/9/21 - 127.9 pounds (lbs) b. 1/7/22 - 121.4 lbs c. 2/8/22 - 104.4 lbs d. 3/10/22 - 102.6 lbs e. 3/15/22 - 96 lbs f. 3/23/22 - 101 lbs [Note: These were the only weights listed in resident 32's electronic medical record between 12/9/21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-04-13 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined, for 4 of 51 sample residents, that the facility did not ensure that pain management was provided to residents who required such services consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals and preferences. Specifically, a residents were not given pain medication prior to a wound care treatment and residents with consistent high pain scores were given no additional pain management. The findings were cited at a harm level for all four residents. Resident identifiers: 1, 16 29, and 38. Findings included: HARM 1. Resident 29 was initially admitted to the facility on [DATE] and again on 1/24/22 with diagnoses which included type 2 diabetes mellitus, chronic obstructive pulmonary disease, cerebral infarction, acute myocardial infarction, unspecified dementia, anxiety disorder, and low back pain. On 4/6/22 at 11:15 AM an interview with resident 29 was conducted. Resident 29 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-04-13 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not have sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care and considering the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment. These findings resulted in harm to multiple residents. In addition, staff and resident interviews revealed that staffing levels were not appropriate for the residents' needs. Resident identifiers: 4, 16, 17, 18, 19, 22, 27, 28, 29, 37, 40, 41, 43, 44, 46, 47, 49, 51, 57, 61 and 111. Findings include: HARM 1. Resident 27 was admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included sepsis, cerebral infarction, acute respiratory distress, pneumonitis due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-04-13 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY POTENTIAL FOR HARM 5. On 4/7/22 at 2:03 PM, an interview was conducted with the laundry staff (LS). A Spanish speaking SSA representative assisted in translating for the interview with the LS. The LS stated that one day in December the facility Administrator (ADM) made her work as a Nurse Assistant (NA). The LS stated that she started work at 6:00 AM with laundry and housekeeping duties and then at 5:00 PM she transitioned to being a NA until approximately 10:00 PM. The LS stated that she was told to pass water and when a resident pressed the call light to just go and see what the resident wanted. The LS stated that she was left alone on the 2nd floor for 3 hours with no other aide until agency arrived. The LS stated that there were some residents that she had to change their diaper. The LS stated that she had no training as a nursing assistant. The LS stated that this occurred before Christmas 2021. The LS time card was reviewed for the month of December 2021 and revealed that on 12/21/21 the LS clocked in at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-04-13 · tag F0741 — failed to have staff trained for behavioral health — pattern
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY POTENTIAL FOR HARM 6. Resident 43 was admitted to the facility on [DATE], with diagnoses that included alcohol dependence, peripheral neuropathy, hyperlipidemia, anxiety, depression, muscle weakness, lack of coordination, club foot and insomnia. On 3/30/22 at 2:51 PM, an interview with resident 43 was conducted. Resident 43 stated that his depression was getting worse, and he asked the Administrator for a referral to get mental health counseling. Resident 43 stated that he asked the Administrator because there was not a Social Worker or Resident Advocate in the facility. Resident 43 stated that he asked for this three weeks ago and had not heard anything yet. On 4/5/22 at 9:33 AM. a follow-up interview with resident 43 was conducted. Resident 43 stated that he had to take care of this himself by talking to the Medical Doctor about this, and called a mental health provider himself. On 3/29/22 at 1:32 PM, the Administrator (ADM) was interviewed. The facility ADM was asked to provide trainings provided to staff,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-04-13 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 11 out of 51 sample residents, that the facility did not provide medically-related social services to attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident. Specifically, two residents with mental health disorders required hospitalization after attempting suicide due to lack of interventions and behavioral health services, a resident with suicidal ideation (SI) eloped and was hospitalized due to lack of interventions and behavioral health services, and a resident with memory deficits had multiple incidents of distressing behaviors without interventions or services provided. The deficient practice identified was found to have occurred at a harm level. Additionally, residents with behaviors of verbal aggression and sexual contact with other residents did not receive interventions or services from a behavioral health provider. Resident identifiers: 4, 22, 29, 37, 39, 40, 46, 47, 49, 57 and 111. Findings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-04-13 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and observation, the facility was not administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, multiple system failures were identified during the survey, and the facility was found to be in non-compliance with F600, F609, F610, F684, F686, F689, and F740 at an Immediately Jeopardy level, indicating substandard quality of care. In addition, the facility was found to have been cited at a harm level for F580, F644, F688, F692, F697, F710, F725, F726, F741, F742, F745, F770, and F841. Resident identifiers: 1, 2, 4, 6, 14, 16, 17, 18, 19, 20, 22, 23, 25, 27, 28, 29, 30, 31, 32, 37, 38, 38, 39, 40, 41, 43, 44, 46, 47, 49, 51, 53, 55, 57, 61 and 111. Findings include: 1. Based on interview, observation and record review the facility did not notify the physician for 3 of 51 sample residents after the residents experienced a significant change in condition or a need to alter treatment. Specifically,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-04-13 · tag F0837 — pattern
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and observation, the facility did not appoint an administrator who reported to, and is accountable to the governing body. In addition, the governing body did not establish and implement policies regarding the management and operation of the facility. Specifically, multiple system failures were identified during the survey, and the facility was found to be in non-compliance with F600, F609, F610, F684, F686, F689, and F740 at an Immediately Jeopardy level, indicating substandard quality of care. In addition, the facility was found to have been cited at a harm level for F580, F644, F688, F692, F697, F710, F725, F726, F741, F742, F745, F770, and F841. Resident identifiers: 1, 2, 4, 6, 14, 16, 17, 18, 19, 20, 22, 23, 25, 27, 28, 29, 30, 31, 32, 37, 38, 38, 39, 40, 41, 43, 44, 46, 47, 49, 51, 53, 55, 57, 61 and 111. Findings include: 1. Based on interview, observation and record review the facility did not notify the physician for 3 of 51 sample residents after the residents experienced a significant change in condition or a need to alter treatment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-04-13 · tag F0841 — pattern
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility did not ensure that the medical director implemented resident care policies, and coordinated care in the facility. Multiple system failures were identified during the survey, and the facility was found to be in non-compliance with F600, F609, F610, F684, F686, F689, and F740 at an Immediately Jeopardy level, indicating substandard quality of care. In addition, the facility was found to have been cited at a harm level for F580, F644, F688, F692, F697, F710, F725, F726, F741, F742, F745, and F770. Resident identifier: 61. Findings include: 1. Resident 61 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included anemia, sepsis, cellulitis, a stage 3 pressure ulcer of the sacral region, type II diabetes, chronic kidney disease, hypoxemia, hyperkalemia, and fluid overload. On 4/13/22, resident 61's medical record review was completed. On 12/21/21 at 11:09 AM, resident 61 had discharge orders printed from a regional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-04-13 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and observation, the facility did not present a Quality Assurance and Performance Improvement (QAPI) plan to the State Agency. In addition, multiple system failures were identified during the survey, and the facility was found to be in non-compliance with F600, F609, F610, F684, F686, F689, and F740 at an Immediately Jeopardy level, indicating substandard quality of care. In addition, the facility was found to have been cited at a harm level for F580, F644, F688, F692, F697, F710, F725, F726, F741, F742, F745, F770, and F841. Findings include: On 3/28/22, a copy of the QAPI plan was requested from the Administrator (ADM). On 4/4/22 at 3:00 PM, a copy of the QAPI plan was again requested from the ADM. On 4/7/22 at 8:30 AM, an interview was conducted with the ADM. The ADM confirmed that she had not had any QA meetings since she began employment at the facility in September 2021. The ADM stated that she was aware that the regulation required a minimum of quarterly QA meetings, but still had not implemented the QA meetings. The ADM presented a QAPI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-04-13 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure that the Quality Assessment and Assurance (QAA) committee developed and implemented appropriate plans of correction to correct identified quality deficiencies. Specifically, multiple system failures were identified, and the facility was found to be in non-compliance with F600, F609, F610, F684, F686, F689, and F740 at an Immediately Jeopardy level, indicating substandard quality of care. In addition, the facility was found to have been cited at a harm level for F580, F644, F688, F692, F697, F710, F725, F726, F741, F742, F745, F770, and F841. In addition, the QAA meetings were not being conducted, nor was the Medical Director involved in the QAA process. Resident identifiers: 1, 2, 4, 6, 14, 16, 17, 18, 19, 20, 22, 23, 25, 27, 28, 29, 30, 31, 32, 37, 38, 38, 39, 40, 41, 43, 44, 46, 47, 49, 51, 53, 55, 57, 61 and 111. Findings include: 1. Based on interview, observation and record review the facility did not notify the physician for 3 of 51 sample residents after the residents experienced a significant change in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2022-04-13 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure that the Quality Assessment and Assurance (QAA) committee met quarterly and as needed to identifying issues with respect to which quality assessment and assurance activities are necessary. In addition, the Medical Director was not involved in the QAA process. Specifically, multiple system failures were identified, and the facility was found to be in non-compliance with F600, F609, F610, F684, F686, F689, and F740 at an Immediately Jeopardy level, indicating substandard quality of care. In addition, the facility was found to have been cited at a harm level for F580, F644, F688, F692, F697, F710, F725, F726, F741, F742, F745, F770, and F841. Resident identifiers: 1, 2, 4, 6, 14, 16, 17, 18, 19, 20, 22, 23, 25, 27, 28, 29, 30, 31, 32, 37, 38, 38, 39, 40, 41, 43, 44, 46, 47, 49, 51, 53, 55, 57, 61 and 111. Findings include: 1. Based on interview, observation and record review the facility did not notify the physician for 3 of 51 sample residents after the residents experienced a significant change in condition or a need…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-04-13 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility did not notify the physician for 3 of 51 sample residents after the residents experienced a significant change in condition or a need to alter treatment. Specifically, one resident who needed wound care did not see a provider and declined to the point of death, a resident who left the faciity on leave did not have needed medications, and abnormal vital signs were not provided to the physician. The findings for resident 61 were determined to have occurred at a harm level. Resident identifiers: 17, 40, and 61. Findings include: HARM 1. Resident 61 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included anemia, sepsis, cellulitis, a stage 3 pressure ulcer of the sacral region, type II diabetes, chronic kidney disease, hypoxemia, hyperkalemia, and fluid overload. On 4/13/22, resident 61's medical record review was completed. On 12/21/21 at 11:09 AM, resident 61 had discharge orders printed from a regional care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-04-13 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined for 2 of 51 sampled residents that the facility did not incorporate the recommendations from the Pre-admission Screening Resident Review (PASRR) Level II into the resident's assessment, care planning and transitions of care. Specifically, a PASRR Level II evaluation identified that residents needed mental health services and the facility did not arrange for those services. The findings for residents 46 and 49 were determined to have occurred at a harm level. Resident identifiers: 46 and 49. Findings include: HARM 1. Resident 49 was admitted to the facility on [DATE] and readmitted on [DATE] diagnoses that included cerebral palsy, suicidal ideations, major depressive disorder, anxiety disorder, chronic pain syndrome, opioid use, and neuromuscular dysfunction of the bladder. Resident 49 was discharged from the facility on 4/10/22. Resident 49's medical record was reviewed between 3/23/22 and 4/13/22. On 3/25/21, the facility developed a care plan resident 49…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-04-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review it was determined that the facility did not ensure a 3 of 51 sample resident with limited range of motion received appropriate treatment and services to increase their range of motion and to prevent further decrease in range of motion. Specifically, a resident who arrived to the facility with the ability to walk was not provided with treatment and services to increase their range of motion or to prevent further decrease in range of motion and the facility did not provide a restorative nurse assistant (RNA) to residents. This finding resulted in a harm deficiency for resident 29. Resident identifiers: 29, 30, and 55. Findings include: HARM 1. Resident 29 was initially admitted to the facility on [DATE] and again on 1/24/22 with diagnoses which included type 2 diabetes mellitus, chronic obstructive pulmonary disease, cerebral infarction, acute myocardial infarction, unspecified dementia, anxiety disorder, and low back pain. Resident 29's medical record was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-04-13 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that for 2 of 51 sample residents, the medical care was supervised by a physician. Specifically, appropriate oversight for wound care was not provided, and resident 61 subsequently passed away. The findings for resident 61 were determined to have occurred at a harm level. Resident identifiers: 17 and 61. Findings include: HARM 1. Resident 61 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included anemia, sepsis, cellulitis, a stage 3 pressure ulcer of the sacral region, type II diabetes, chronic kidney disease, hypoxemia, hyperkalemia, and fluid overload. On 4/13/22, resident 61's medical record review was completed. On 12/21/21 at 11:09 AM, resident 61 had discharge orders printed from a regional care facility for wound care. The order for the coccyx wound stated: Bilateral buttocks and coccyx 1. Remove dressing 2. Clean wound with soap and water 3. Apply Santyl collagenase to the wound bed in a nickel thick…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-04-13 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility did not ensure that 2 of 51 sample residents who displayed or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder, receives appropriate treatment and services to correct the assessed problem or to attain the highest practicable mental and psychosocial well-being. Specifically, a resident expressing suicidal ideations was not treated appropriately. This finding was determined to have occurred at a harm level. In addition, one resident was not assisted in making an appointment with a mental health provider, despite multiple requests. Resident identifiers: 43 and 49. Findings include: HARM 1. Resident 49 was admitted to the facility on [DATE] and readmitted on [DATE] diagnoses that included cerebral palsy, suicidal ideations, major depressive disorder, anxiety disorder, chronic pain syndrome, opioid use, and neuromuscular dysfunction of the bladder. Resident 49…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-04-13 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined for 4 of 51 sample residents that the facility did not obtain laboratory services to meet the needs of its residents. Specifically, resident had orders to obtain lab draws that were not completed. The findings for resident 61 were determined to have occurred at a harm level. Resident identifiers: 2, 17, 30, and 61. Findings include: HARM 1. Resident 61 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included anemia, sepsis, cellulitis, a stage 3 pressure ulcer of the sacral region, type II diabetes, chronic kidney disease, hypoxemia, hyperkalemia, and fluid overload. On 4/13/22, resident 61's medical record review was completed. On 1/6/22 at 11:00 AM, resident 61 had blood drawn for laboratory tests. On the results, a note was written that resident 61 needed a follow up BMP (basic metabolic panel) completed in 1 week with a noted date of 1/12/22. Resident 61 had a white blood cell count of 11,300, with high neutrophils and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-03 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not develop and implement a comprehensive person-centered care plan consistent with the resident's rights that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs that were identified in the comprehensive assessment. Specifically, for 4 out of 33 sampled residents, a resident's care plan was not updated to reflect the resident's activities of daily living requirements as they related to the resident's toileting needs; a resident did not have a behavioral health care plan that addressed the resident behavior of disrobing in public; a resident did not have a care plan initiated that addressed the resident's activity preferences and needs; and care plan interventions were not updated after a resident's falls. Resident identifiers: 24, 31, 49, and 54. Findings included: 1. Resident 24 was admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses which included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that the resident's environment was as free of accident hazards as was possible and each resident received supervision and assistance devices to prevent accidents. Specifically, for 3 out of 33 sampled residents, two residents had falls while being repositioned by staff and one resident caught his hair on fire with a lighter that another resident gave him. Resident identifiers: 22, 24, and 54. Findings included: 1. Resident 24 was admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses which included hemiplegia and hemiparesis of left side, pneumonitis, type 2 diabetes mellitus, idiopathic epilepsy, chronic obstructive pulmonary disease, morbid obesity, dyspnea, congestive heart failure, blindness one eye, schizoaffective disorder, dissociative identity disorder, and anxiety disorder. On 1/27/25 at 10:23 AM, an interview was conducted with resident 24. Resident 24 stated that he fell out of the bed four weeks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-03 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that residents who have not used psychotropic drugs were not given these drugs unless the medication was necessary to treat a specific condition as diagnosed and documented in the clinical record. In addition, the facility did not ensure that as needed (PRN) psychotropics were limited to 14 days. Specifically, for 3 out of 33 sampled residents, a resident was prescribed an antipsychotic as a treatment for dementia, a resident was prescribed an antipsychotic as treatment for delusional disorder related to dementia, a resident was prescribed a selective serotonin reuptake inhibitor for depression and the resident did not have a diagnosis for depression. In addition, resident's with PRN psychotropics did not have the medications limited to 14 days and there was no justification from the prescribing practitioner to extend beyond 14 days. Resident Identifiers: 5, 22, and 62. Findings Included: 1. Resident 22 was originally admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not establish an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, for 5 out of 33 sampled residents, a nurse preparing medications used their bare hand to touch the medication and the medication fell on the medication cart and was administered to a resident. Resident's with a peripherally inserted central catheter (PICC) line, urinary catheter, feeding tube, and wound care did not have Enhanced Barrier Precautions (EBP) signage posted on their door and personal protective equipment (PPE) was not available. A resident with Methicillin-resistant Staphylococcus aureus (MRSA) in their wound did not have contact precautions signage posted on their door and PPE was not available. In addition, a nurse was observed to doff their PPE into the wrong garbage receptacle and a resident's PICC…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-03 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that when the facility transferred a resident that the transfer was documented in the resident's medical record and appropriate information was communicated to the receiving health care institution or provider. The information provided to the receiving provider must include contact information of the practitioner responsible for care of the resident; resident representative information; Advance Directive information; all special instructions or precautions for ongoing care; comprehensive care plan goals; and all other necessary information to ensure a safe and effective transition of care. Specifically, for 1 out of 33 sampled residents, a resident's medical record did not contain the information that was provided to the receiving provider when the resident was transferred to a local hospital for evaluation. Resident identifier: 49. Findings included: Resident 49 was admitted to the facility on [DATE] with diagnoses which consisted of hemiplegia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that that services provided met professional standards of quality. Specifically, for 1 out of 33 sampled residents, a resident's nasogastric (NG) tube feed did not have the formula bag labeled with the rate of infusion or the nurse initials who initiated the infusion. Resident identifier: 173. Findings included: Resident 173 was admitted to the facility on [DATE] with diagnoses which consisted of chronic obstructive pulmonary disease, congestive heart failure, and pneumonia. On 1/28/25 09:20 AM, an interview was conducted with resident 173. Resident 173 stated that he was having a hard time swallowing and was getting a tube feed for his nutrition. Resident 173 stated that the tube feed was continuous and he could not eat anything by mouth except ice chips. Resident 173's tube feed was observed not running and no formula or water bag was hung at the bedside. Resident 173's medical record was reviewed. On 1/27/25, resident 173 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure residents who were incontinent of bladder received appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible. Specifically, for 2 out of 33 sampled residents, a resident had a urinary catheter collection bag kept above the level of the bladder. In addition, a resident had a urinalysis (UA) test completed with no follow up and the resident required treatment for a urinary tract infection (UTI). Resident identifiers: 2 and 60. Findings included: 1. Resident 2 was admitted to the facility on [DATE] with diagnoses which included vascular dementia, generalized muscle weakness, urinary tract infections, major depressive disorder, and anxiety. Resident 2's medical record was reviewed on 1/28/25 through 2/3/25. An annual Minimum Data Set (MDS) assessment dated [DATE], revealed that resident 2 was always incontinent of bowel and bladder and was not on a toileting program. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-03 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that a resident who was fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding including but not limited to aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, and nasal-pharyngeal ulcers. Specifically, for 1 out of 33 sampled residents, a resident was provided water flushes via his nasogastric (NG) tube that exceeded the physician orders. Resident identifier: 173. Findings included: Resident 173 was admitted to the facility on [DATE] with diagnoses which consisted of chronic obstructive pulmonary disease, congestive heart failure, and pneumonia. On 1/28/25 at 9:20 AM, an interview was conducted with resident 173. Resident 173 stated that he was having a hard time swallowing and was getting a tube feed for his nutrition. Resident 173 stated that the tube feed was continuous and he could not eat anything by mouth except ice chips. Resident 173's tube…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-03 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure parenteral fluids were administered consistent with professional standards of practice and in accordance with physician orders, the comprehensive person-centered care plan, and the resident's goals and preferences. Specifically, for 1 out of 33 sampled residents, a peripherally inserted central catheter (PICC) line had no physician orders for intravenous fluids, flushes or dressing changes, and had no indication for continued use for one resident. Resident identifier: 9. Findings included: Resident 9 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included enterocolitis due to clostridium difficile, hereditary and idiopathic neuropathy, respiratory failure, and congestive heart failure. On 1/29/25 at 10:21 AM, an observation and interview with resident 9 was conducted. Resident 9 had a locked PICC line to her upper right arm, the dressing was dated 1/16/25. Resident 9 stated she was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide routine and emergency drugs to its residents. Specifically, for 1 out of 33 sampled residents, a resident that was prescribed a hormone based chemotherapy, antipsychotics, selective serotonin reuptake inhibitor, antibiotic, anticoagulant, and a liquid protein did not have those medications available for administration due to pending delivery. Resident identifier: 62. Findings included: Resident 62 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, malignant neoplasm of right female breast, dementia severe, delusional disorders, urinary tract infections, repeated falls, dysphagia, difficulty in walking, and unsteadiness on feet. Resident 62's medical record was reviewed on 1/28/25. On 7/10/24 at 11:24 AM, an Orders - Administration Note documented Note Text: Anastrozole Oral Tablet Give 1 mg [milligram] by mouth one time a day for breast cancer Pending delivery from pharmacy. On 7/25/24 at 9:20 AM, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 62 citations
  • Potential for harm · D2025-02-03 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that the pharmacist reported irregularities to the attending physician, the facility's Medical Director (MD), and the Director of Nursing (DON) were acted upon. In addition, the attending physician must document in the resident's medical record that the identified irregularity had been reviewed and what, if any, action had been taken to address it. Specifically, for 1 out of 33 sampled residents, a pharmacy recommendation was not acted upon by the MD and the MD did not document the identified irregularity and what action was taken in the resident's medical record. Resident identifier: 62. Findings included: Resident 62 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, malignant neoplasm of right female breast, dementia severe, delusional disorders, urinary tract infections, repeated falls, dysphagia, difficulty in walking, and unsteadiness on feet. Resident 62's medical record was reviewed on 1/28/25.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility did not ensure that drugs and biologicals used in the facility were labeled in accordance with accepted professional principles, and included the expiration date when applicable. Specifically, for 2 out of 33 sampled residents, four opened insulin injector pens were not labeled with open dates and they were in the medication cart available for resident use. Resident identifiers: 7 and 24. Findings included: On 1/30/25 at 1:54 PM, an observation was conducted of the third floor East hallway medication cart with Registered Nurse (RN) 7. There were four insulin injector pens in the medication cart that were not labeled with an open dated. RN 7 stated as soon as we get the insulin out of the fridge we would date the insulin with an open date. RN 7 stated that insulin was all ready labeled with the residents name. RN 7 stated the insulin was good for 28 days after opening. 1. Resident 7 was admitted to the facility on [DATE] with diagnoses which included, but were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-11 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections, including Coronavirus Disease 2019 (COVID-19). Specifically, the facility did not have an infection control tracking and trending program, a resident with pneumonia was walking in the hallway without a mask, a nurse touched the medications during administration, hand hygiene was not used during meal times, silverware that was used to close a meal tray cart door was then given to a resident for use, food items were transported through the hallways uncovered, and staff did not wear Personal Protective Equipment (PPE) appropriately when entering an isolation room. Resident identifiers: 6, 20, 35, 40, 52 and 64. Findings include: Infection Control tracking and trending On 1/11/23 at 12:30 PM, the facility was asked to provide the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-11 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 10 of 38 sampled residents, that the facility did not treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of lift, recognizing each resident's individuality. Specifically, residents were called by nicknames, desserts were served in disposable cups, a sign was hung at the nurses station for residents, residents at the same table were not served at the same time and staff were talking loudly. Resident identifiers: 6, 18, 23, 31, 32, 43, 45, 52, 62 and 319. Findings include: 1. On 1/9/24 at 11:56 AM, an observation was made of residents in the dining room. The Assistant Director of Nursing (ADON) was observed to enter the dining room and stated [Resident 32's name], I got your lunch girl. On 1/9/24 at 11:57 AM, an observation was made of the Regional Nurse Consultant (RNC). The RNC called resident 6 My friend. On 1/9/24 at 12:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-11 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, it was determined that the facility did not employ sufficient staff with the appropriate competencies and skill sets to carry out the functions of the food and nutrition service. Specifically, the facility did not employ a qualified dietary manager or a full time qualified dietitian that possesses one or more of the following credentials: Certified Dietary Manager, Registered Dietitian, Certified Food Service Manager, a Food Service Management Certificate, 2 or more years of experience in a nursing facility setting as a food service director and has completed a course of study in food safety and management, or an associates degree or higher with coursework in food service, hospitality, or restaurant management. Findings Include: On 1/8/24 at 7:05 AM, an interview was conducted with the Dietary Manager (DM). The DM stated that she did not have her Certified Dietary Manager (CDM) certificate or equivalent certification. The DM stated that she was in a class to obtain her CDM and would obtain it by the end of the month. On 1/10/24 at 1:51 AM, an interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-11 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined that the facility did not ensure that each resident receives and the facility provides food prepared by methods that conserve nutritive value, flavor, and appearance. Specifically, multiple residents complained about the food during the initial pool interview process and multiple grievances were filed by residents about the quality of the food served by the facility. Resident identifiers: 1, 11, 13, 20, 23, 36, and 50. Finding include: 1. On 1/8/24 at 10:08 AM, an interview was conducted with Resident 1. Resident 1 complained of the quality of the food served by the facility. Resident 1 stated that the food served to her is only slightly warm. 2. On 1/8/24 at 8:51 AM, an interview was conducted with Resident 11. Resident 11 complained that breakfast that morning was served cold. Resident 11 also complained of small protein portions, small beverage portions, and the overall quality of the food. 3. On 1/8/24 at 8:56 AM, an interview was conducted with Resident 13. Resident 13 complained of the quality of the food served by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined that the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, the facility served three residents beverages in plastic cups that were not clean and facility staff served residents hot chocolate without completing hand hygiene. Resident Identifiers: 38, 62, 7, 57, 319, and 61. Finding Include: On 1/9/24 at 11:50 AM, an observation was made of the Resident Advocate (RA) 1 and the Minimum Data Set Coordinator (MDSC). The RA 1 and MDSC pushed a three level cart that held juice on the top level, small plastic cups on the mid level and large plastic cups on the bottom level. All the small cups were observed to be clean. Three of the large cups on the bottom were observed to be dirty with a light brown sediment. On 1/9/24 at 11:59 AM, during drink service for lunch, RA 1 was observed to obtain a large cup from the bottom of the beverage cart. The cup was noted to have light brown…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-11 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined, for 5 of 38 sample residents, that the facility did not maintain medical records on each resident that were complete, accurately documented, and readily accessible. Specifically, resident's influenza consent and declination records were not included in the medical record. Resident identifiers: 29, 34, 6, 1, and 21. Findings include: 1. Resident 29 was admitted the the facility on 8/29/22 with diagnoses which included multiple sclerosis, morbid obesity, muscle weakness, hemiplegia of the left side, lymphedema, major depressive disorder and neuromuscular dysfunction of bladder. Resident 29's medical record was reviewed 1/8/24 through 1/11/24. The Immunization section of the medical record documented resident 29 refused the Influenza vaccine. Resident 29's medical record did not have any documentation of an Influenza vaccination refusal. 2. Resident 34 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-11 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined, the facility did not ensure that the antibiotic stewardship program included antibiotic use protocols and a system to monitor the antibiotic use. Specifically, the facility did not have infection control tracking and trending completed for the previous year. Findings include: On 1/11/23 at 12:30 PM, the facility was asked to provide the infection control tracking program for the facility. On 1/11/23 at around 2:00 PM, the Regional Nurse Consultant (RNC) reported the entire year of the infection control tracking program had been erased from their system and that there were no hard copies. The RNC stated she could not prove it but it was suspected a terminated employee had erased the files. The RNC stated they were working on getting a back up of the information to provide to the survey team. The RNC stated she had done the previous three months so she could go back in and recreate it, but she was unable to provide any other infection tracking for the facility. On 1/16/24 at 11:57 AM, the Administrator (ADM) provided the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 2 of 38 sampled residents, the facility did not offer a therapeutic diet when there was a nutritional problem and the health care provider orders a therapeutic diet. Specifically, residents with physician's orders for liberalized renal diets were not provided the appropriate diet. Resident identifiers: 23 and 170. Findings include: 1. Resident 170 was admitted to the facility on [DATE] with diagnoses which included end stage renal disease, suicidal ideation's, type II diabetes mellitus, muscle weakness, lack of coordination, unsteadiness on feet, essential hypertension, bipolar II disorder, generalized anxiety disorder, legal blindness, major depressive disorder, anemia and morbid obesity. Resident 170's medical record was reviewed on 1/8/24 through 1/11/24. On 1/8/23 at 9:10 AM, an interview was conducted with resident 170. Resident 170 stated he did not get the food he was supposed to for his kidneys. Resident 170 stated they bring him…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the for 1 out of 38 sampled residents, the facility was not in accordance with currently accepted professional principles and included the Schedule II of the Comprehensive Drug Abuse Prevention and Control Act of 1976 and other drugs subject to abuse, except when the facility uses single unit package drug distribution systems in which the quantity stored is minimal and a missing dose can be readily detected. Specifically, there was documentation of narcotics that were wasted with one nurse and a second nurse did not witness the waste. Resident identifier: 19. Findings include: Resident 19 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis which included fracture of right femur, major depressive disorder and anxiety disorder. Resident 19's medical record was reviewed 1/8/24 through 1/11/24. On 10/31/23 a nurses progress note revealed resident 19 had a broken hip. Sent to the ER [emergency room] to be evaluated . Resident 19's Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-11 · tag F0779 — isolated
    Keep signed and dated reports of x-rays and other diagnostic services in the residents record.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 38 sampled residents, that the facility did not file in the resident's clinical record signed and dated reports of radiological services. Specifically, a resident's x-ray was not located in the medical record. Resident identifier: 19. Findings include: Resident 19 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included fracture of the right femur, anxiety disorder, depression and chronic respiratory failure. Resident 19's medical record was reviewed 1/8/24 through 1/11/24. A progress note dated 10/30/23 at 3:48 PM revealed, resident 19 had spent the day in bed. is refusing al (sic) food and drinks. Still awaiting x ray to be taken . A progress note dated 10/30/23 at 4:14 PM revealed, x-ray here and preformed x ray. Results to be sent to hospice. An x-ray was not located in the resident 19's medical record. On 1/11/24 the Regional Nurse Consultant (RNC) provided a copy of an x-ray to resident 19's right femur.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-11 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined that for 2 of 38 sampled residents, that the facility did not ensure that each resident receives and the facility provides food prepared in a form designed to meet individual needs. Specifically, residents were served food that they were unable to chew due to missing teeth, received double portions of all food served at a meal instead of double portions of protein, and were served diet textures inappropriate for their swallowing ability. Resident Identifiers: 64 and 23. Findings include: 1. Resident 64 was admitted to the facility on [DATE] with diagnoses which included non traumatic intracerebral hemorrhage, transient cerebral ischemic attack, dehydration, history of falling, depression, unsteadiness on feet, generalized muscle weakness and lack of coordination. On 1/9/24 an observation was made of the lunch meal. Resident 64 was served the tray of resident 170 which was observed to be a bowl of salad with large lettuce pieces, mashed potatoes a roll and a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-11 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 38 sampled residents, that the facility did not ensure that each resident received the food and drink that accommodates the resident allergies, intolerance's, and preferences Specifically, a resident reported that she could not digest dark chicken meat and had asked not to receive it. Resident identifier: 36. Findings include: Resident 36 was admitted to the facility on [DATE] with diagnoses which included diabetes mellitus type 2, pain, respiratory failure with hypoxia and hypertension. The medical record of resident 36 was reviewed 1/8/24 through 1/11/24. On 1/08/24 at 11:48 AM, an interview was conducted with resident 36. Resident 36 stated that she was having problems with the food and that she had told the staff multiple times about what she can an cannot eat, but they were not paying attention to what she would say. Resident 36 stated that she had explained to multiple staff that she could not eat dark poultry meat and that she could not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-11 · tag F0811 — isolated
    Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that a feeding assistant had completed a state-approved training course before providing feeding assistance to residents. Specifically, for 1 out of 38 sampled residents, the Resident Advocate (RA) was providing feeding assistance to a resident without having completed a state-approved training course. Resident identifier: 64. Findings include: Resident 64 was admitted to the facility on [DATE] with diagnoses which included non traumatic intracerebral hemorrhage, transient cerebral ischemic attack, dehydration, history of falling, depression, unsteadiness on feet, generalized muscle weakness and lack of coordination. The medical record of resident 64 was reviewed 1/8/24 through 1/11/24. A quarterly Minimum Data Set (MDS) assessment dated [DATE], documented that resident 64 required set up or clean up assistance with eating. In addition, the MDS assessment documented that resident 64 had a Brief Interview for Mental Status (BIMS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 38 sampled residents, that each resident did not receive adequate supervision to prevent accidents. Specifically, a resident's neurological assessments were not completed after sustaining falls. Resident identifier: 173. Findings include: Resident 173 was admitted to the facility on [DATE] with diagnoses which included Alzheimer's disease, chronic systolic heart failure, thoracic aortic ectasia, atrioventricular block, rheumatic tricuspid insufficiency and sick sinus syndrome. Resident 173's medical record was reviewed 1/9/24 through 1/11/24. Resident 173's incident reports were reviewed and revealed the following: 1. On 11/4/23 at 12:20 AM, resident 173's family member called the nurse into her room claiming resident 173 had slipped onto the bathroom floor after using the toilet. The Immediate Action Taken was resident 173 was placed in bed to rest by Certified Nursing Assistant (CNA) and nurse. Neurological assessment was initiated. 2. On 11/6/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-13 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, the facility did not designate a registered nurse to serve as the director of nursing on a full time basis. Findings include: On 3/29/22 at 11:10 AM, an interview was conducted with the Assistant Director of Nursing (ADON). When asked who was the current Director of Nursing (DON) at the facility, the ADON stated I'm the acting DON, but I'm an LPN (Licensed Practical Nurse). The ADON stated that there was a Registered Nurse (RN) who was going to be the DON, RN 1, but that she was still working the floor and hadn't started yet, but we are slowly bringing her up to speed. On 3/29/22 at 12:42 PM, an interview was conducted with Corporate Resource Nurse (CRN) 1. When asked who was designated as the facility DON, CRN 1 stated that it was RN 1, but she's just a license. CRN 1 stated that she had not done any training for RN 1 to serve as the DON, and RN 1 had not started as the DON. On 3/29/22 at 1:40 PM, an interview was conducted with the facility Administrator (ADM). The ADM stated that the DON was RN 1 but it was a temporary position for her. The ADM stated that CRN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-13 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, the facility did not conduct and document a facility-wide assessment to determine what resources were necessary to care for its residents competently during both day-to-day operations and emergencies. The facility must review and update that assessment, as necessary, and at least annually. The facility must also review and update this assessment whenever there was, or the facility plans for, any change that would require a substantial modification to any part of this assessment. Specifically, the facility did not accurately assess the residents' needs, nor did they comply with their assessment. Findings include: On 3/28/22, the Administrator (ADM) was asked for a copy of the Facility Assessment (FA). The FA was not provided until 4/4/22. Review of the FA revealed that it had been updated on 3/29/22. On 4/4/22, the FA provided by the ADM was reviewed. 1. The FA indicated the following Specific Care or Practices for cares. These areas were determined not to be in compliance with federal regulations: a. Mental Health and Behavior: Manage the medical conditions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-04-13 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined, for 4 of 51 sample residents, that the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, staff were observed entering rooms on Transmission Based Precautions (TBP) without wearing the required Personal Protective Equipment (PPE), observations were made during wound care of cross contamination and no hand hygiene was performed, residents were observed in the laundry room rummaging through the dirty linens bare handed, staff were observed to provide incontinence care and a brief change without the use of disposable gloves, medications were dispensed and handled with bare hands, laundry was washed without the use of detergents, wet linens were transported to the laundry mat for drying, and the facility did not maintain a system of surveillance and tracking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-13 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not designate one or more individuals as the infection preventionist who are responsible for the facility's infection control program. Findings include: The facility's Infection control documentation was requested. No Infection Control Surveillance Logs were available for the months of February, March or April, 2022. There was no acting Director of Nursing (DON) in the building. The previous DON worked in the facility until January 2022. On 3/29/22 at 10:10 AM, the Assistant Director of Nursing (ADON) was interviewed. The ADON stated that the former DON (DON 1) had been doing all the infection control, and did not have other staff assist with that. The ADON stated that she had a map in a little folder and was just starting coloring the building. The ADON stated that when the Corporate Resource Nurse (CRN) 1 was in the facility, CRN 1 asked the ADON for the book. The ADON stated that CRN 1 was hardly ever here and the ADON had met with CRN 1 at another facility where she was working. The ADON stated that she could call the CRN 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-13 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident 18 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included respiratory failure, type II diabetes mellitus, obesity, peripheral vascular disease, primary hypertension, spinal stenosis, cervical disc degeneration, depression, and bilateral osteoarthritis of the knee. On 4/1/22 at 3:25 PM, resident 18 was interviewed. Resident 18 stated that he had fallen from a Hoyer lift while at the facility. Resident 18 stated that the higher capacity Hoyer was not able to go up and down so staff used a Hoyer that was rated 8 pounds above his weight, which was not sufficient for a safe transfer. On 4/13/22, resident 18's record review was completed. On 11/16/21 at 8:00 PM, an incident note revealed that resident 18 fell from the Hoyer lift while being transferred to bed. Pt (patient) fell on back and hit his head on the floor and his left arm on his electric wheelchair .Pt has c/o (complaints of) pain on left knee and leg, lower back and left arm . [Ambulance] was notified and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-13 · tag F0943 — widespread
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined that the facility did not provide training to staff that educated on activities that constituted dementia managment, abuse, neglect exploitation and misappropriation of property, procedures for reporting abuse, and resident abuse prevention. Specifically, the facility did not provide dementia management training to facility staff. Resident identifiers: 4 and 14. Findings include: On 3/29/22 at 1:32 PM, the Administrator (ADM) was interviewed. The facility ADM was asked to provide trainings provided to staff, including abuse prevention and dementia management. The ADM stated that she was aware of some abuse in the facility but had not done training until February, and again in April, 2022. The ADM did not provide any information with regard to dementia management. The ADM stated that this was the only training she had provided since beginning employment in September 2021. On 4/12/22 at 1:45 PM, an interview was conducted with Consultant Group Member (CGM) 2. CGM 2 stated that she could not locate any training provided to facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-13 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined that the facility did not provide training to staff that was sufficient to ensure the continuing competence of nurse aides, but must be no less than 12 hours per year. Resident identifiers: 4 and 14. Findings include: On 3/29/22 at 1:32 PM, the Administrator (ADM) was interviewed. The facility ADM was asked to provide trainings provided to staff, including abuse prevention and dementia management. The ADM stated that she was aware of some abuse in the facility but had not done training until February, and again in April, 2022. The ADM did not provide any information with regard to dementia management. The ADM stated that this was the only training she had provided since beginning employment in September 2021. On 4/12/22 at 1:45 PM, an interview was conducted with Consultant Group Member (CGM) 2. CGM 2 stated that she could not locate any training provided to facility staff regarding behavior response. CGM 2 provided the surveyors with a binder containing inservices provided to facility staff over the previous year. The only…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-13 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. On 4/6/22 at 8:39 AM, resident 17 was observed in the lobby area of the facility with the receptionist. The receptionist stated that resident 17 was going to be leaving soon for an appointment. At 8:40 AM, CNA 18 came to the lobby area and was talking to the resident. The resident responded to CNA 18 in her primary language, which was not English. CNA 18 stated to the receptionist I don't know what the hell she's saying and proceeded to escort the resident out of the building. 5. Resident 4 was admitted to the facility on [DATE] with diagnoses which included hemiplegia affecting right dominant side, paraplegia, traumatic brain injury (TBI), convulsions, chronic pain syndrome, muscle wasting and atrophy, dependence on wheelchair, and a history of falling. On 3/29/22 at 9:10 AM, an interview was conducted with resident 4. Resident 4 stated that last Friday on 3/25/22 at approximately 6:00 PM or 7:00 PM she overheard RN 3 talking about her. Resident 4 stated she overheard RN 3 say, that fucking bitch should have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, the facility did not ensure that residents were afforded the right to organize and participate in resident groups in the facility. Specifically, no resident council had been formed and held. Resident identifier: 39. Findings include: On 3/29/22 at 11:10 AM, an interview was conducted with the Assistant Director of Nursing (ADON). The ADON stated she was unaware if resident council meetings were being conducted. On 3/29/22 the resident council notes for the previous six months were requested from the Administrator (ADM). On 3/29/22 at 1:40 PM, the ADM stated that she had been employed at the facility since September 2021, and that no resident council meeting had been conducted since she had started her employment. The ADM stated that she had not made any plans to correct the issue. On 3/30/22 at 11:00 AM, a resident council meeting was conducted at the facility by the Activities Director (AD). During the meeting, the residents elected a resident council president. The six residents present at the meeting confirmed that the facility had not been conducting resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 5 of 51 sample residents, that the facility did not provide the residents the right to manage his or her financial affairs. Specifically, residents who had authorized the facility to manage any personal funds did not have reasonable access to those funds. In addition, resident's were not provided their allocated 45 dollars each month. Resident identifiers: 31, 37, 38, 47 and 51. Findings include: 1. Resident 47 was admitted to the facility on [DATE] with diagnoses that included encephalopathy, chronic obstructive pulmonary disease, type II diabetes mellitus, Post Traumatic Stress Disorder (PTSD), dementia, epilepsy, and essential hypertension. On 4/5/22 at 10:09 AM, resident 47 was interviewed. Resident 47 stated that she had not received money from the facility for six months and had not received any statement about her account or funds. Resident 47 stated that she needed her social security and was worried that she hadn't received money. On 4/13/22,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, the facility did not ensure that 5 of 51 sample residents had their individual financial records available through quarterly statements and upon request. Resident identifiers: 31, 37, 38, 47 and 51. Findings include: 1. On 4/5/22 at 10:09 AM, resident 47 was interviewed. Resident 47 stated that she had not received money from the facility for six months and had not received any statement about her account or funds. Resident 47 stated that she needed her social security and was worried that she hadn't received money. 2. On 4/5/22 at 10:10 AM, resident 51 was interviewed. Resident 51 stated that he had not received any money since he was admitted to the facility. Resident 51 stated that he had not received any financial statements from the facility. Resident 51 stated that the only staff member he had asked about money was the Administrator (ADM). Resident 51 stated that he had not heard anything more about receiving money each month. 3. On 3/28/22 at 8:30 AM, resident 31 asked the Receptionist for his money. Resident 31 stated that it took too long for him to get…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. On [DATE] at 11:30 AM, an observation was made of resident 21's wheelchair. The arms of the wheelchair were observed to be cracked and peeling, exposing the foam underneath. 3. On [DATE] at 2:06 PM, an interview was conducted with the laundry staff (LS). A Spanish speaking State Survey Agency (SSA) representative was obtained to assist in translating for the interview with the LS. The LS stated that the facility Administrator (ADM) gave her a department budget for housekeeping and laundry supplies of $800 per month. The LS stated that this was not enough money to purchase the required monthly supplies. The LS stated that she use to purchase buckets of detergent and Clorox for the washing machine and it cost $50 and lasted for 22 days. The LS stated that the ADM switched the system and now it utilized little detergent and Clorox bottles. The LS stated that the new system cost $200 and lasted 4 days. The LS stated that this impacted her overall monthly budget and she would sometimes go over budget or she would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined, for 3 of 51 sample residents, that the facility did not ensure the prompt resolution of grievances. The facility did not ensure that grievance decisions include the date the grievance was received, a summary statement of the resident's grievance, the steps taken to investigate the grievance, a summary of the pertinent findings or conclusions regarding the resident's concerns, a statement as to whether the grievance was confirmed or not confirmed, any corrective action taken or to be taken by the facility as a result of the grievance, and the date the written decision was issued. Specifically, grievances were reported with no action taken by Administration to replace missing items or otherwise resolve the grievances. Resident identifiers: 6, 16, and 38. Findings include: 1. Resident 38 was admitted to the facility on [DATE] with diagnoses that included a history of cerebral infarction, cardiomyopathy, difficulty walking, depression, anxiety, and a history of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0606 — failed to not employ staff found guilty of abuse — pattern
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not appropriately screen employees to ensure that they were free of legal findings regarding abuse, neglect, exploitation, misappropriation of property or mistreatment. Staff identifiers: Staff Members 1, 2, 3 and 4. Findings include: On 4/7/22, four employee files were reviewed and revealed the following: 1. Staff member (SM) 1 was hired on 10/6/21, however a background screening was not completed until 2/17/22. 2. SM 2 was hired on 12/1/19, however a background screening had not been completed as of 4/7/22. 3. SM 3 was hired on 1/11/20, however a background screening was not completed until 1/27/20. 4. SM 4 was hired on 1/13/22, however a background screening was not completed until 2/17/22. On 4/7/22 at 1:45 PM, an interview was conducted with the Business Office Manager (BOM). The BOM stated that background screenings were supposed to be completed prior to the staff members working their first shift. The BOM was asked about the late or missing background screenings of SMs 1, 2, 3, and 4. The BOM confirmed that the background…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0608 — failed to report suspected crimes — pattern
    Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 4 out of 51 sampled residents, that the facility did not ensure that any reasonable suspicion of a crime against any individual who was a resident of the facility was reported immediately to law enforcement, but not later than 2 hours after the suspicion was identified. Specifically, the police were not notified for two sexual abuse investigations. Resident identifiers: 4, 49, 51, and 111. Findings included: 1. Resident to Resident incident with Sexual Abuse allegation. A. Resident 111 was admitted to the facility on [DATE] with diagnoses of alcohol dependence with withdrawal, opioid dependence with withdrawal, opioid dependence with opioid-induced mood disorder, asthma, cirrhosis of the liver, bipolar disorder, stimulant abuse, liver cell carcinoma, convulsions, long QT syndrome, hypothyroidism, and traumatic brain injury (TBI). On 4/11/22 resident 111's medical records were reviewed. On 4/11/22, resident 111's clinical census documented that resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care of the resident that meets professional standards of quality of care for 3 of 51 sample residents. Resident identifiers: 61, 111, and 112. Findings include: 1. Resident 112 was admitted to the facility on [DATE] with diagnoses that included local infection of the skin and subcutaneous tissue, diabetes mellitus, thrombocytopenia, gout, hypothyroidism, iron deficiency anemia, muscle weakness, and hypertension. Resident 112's medical record was reviewed between 3/23/22 and 4/13/22. No baseline care plan had been developed for resident 112. 2. Resident 111 was admitted to the facility on [DATE] with diagnoses of alcohol dependence with withdrawal, opioid dependence with withdrawal, opioid dependence with opioid-induced mood disorder, asthma, cirrhosis of the liver, bipolar disorder, stimulant abuse, liver cell…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-13 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility did not develop and implement a comprehensive person-centered care plan for 10 of 51 sample residents, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. Specifically care plans were not developed or implemented with regard to pain, wound care, nutrition, social work, catheters, and mental health needs. Resident identifiers: 14, 17, 29, 31, 32, 41, 46, 53, 57, and 61. Findings include: 1. Resident 32 was admitted on [DATE] with diagnoses that included chronic obstructive pulmonary disease, mild protein calorie malnutrition, cerebral infarction, major depressive disorder, dementia without behavior disturbances, alcohol abuse, epilepsy, and paranoid schizophrenia. Resident 32's medical record was reviewed between 3/23/22 and 4/13/22. Resident 32's weights were documented as follows: a. 12/9/21 - 127.9 pounds (lbs) b. 1/7/22 -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0660 — pattern
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not develop and implement an effective discharge planning process for 5 of 51 sample residents that focuses on the resident's discharge goals, the preparation of residents to be active partners and effectively transition them to post-discharge care, and the reduction of factors leading to preventable readmissions. Resident identifiers: 6, 21, 35, 38, and 51. Findings include: 1. Resident 6 was admitted to the facility on [DATE] with diagnoses that included lupus, peripheral vascular disease, opioid dependence, chronic obstructive pulmonary disease, lymphedema, morbid obesity, asthma, and anxiety disorder. On 3/30/22 at 12:00 PM, an interview was conducted with resident 6. Resident 6 stated that he can take care of myself and I don't want to be here. There's no social worker here and I just want to leave. Resident 6 stated that he wanted to be discharged to an assisted living facility (ALF) but no one is helping. Resident 6's medical record was reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, for 3 of 51 sample residents, that the facility did not ensure a resident who was unable to carry out activities of daily living (ADLs) received the necessary services to maintain good grooming and personal hygiene. Specifically, residents were not provided showers according to their schedules. Resident identifiers: 16, 29, and 41. Findings Include: 1. Resident 29 was initially admitted to the facility on [DATE] and again on 1/24/22 with diagnoses which included type 2 diabetes mellitus, chronic obstructive pulmonary disease, cerebral infarction, acute myocardial infarction, unspecified dementia, anxiety disorder, and low back pain. On 4/6/22 at 11:15 AM an interview with resident 29 was conducted. Resident 29 stated that he does not remember the last time he had a shower or bed bath. Resident 29 stated that it must have been at least a week ago. Resident 29 stated that the staff were not offering showers or bed baths to him. Resident 29's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-13 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 4 of 51 sampled residents, that the facility did not provide routine and emergency drugs and biologicals to its residents. Specifically, residents had medications scheduled for administration that were unavailable from the pharmacy. Resident identifiers: 17, 43, 112, and 212. Findings included: 1. Resident 17 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which consisted of congestive heart failure, type 2 diabetes mellitus, chronic respiratory failure, neuropathy, retinopathy, major depressive disorder, end stage renal disease, dependence on renal dialysis, calcaneal spur, right below knee amputation, anxiety disorder, hypertension, and non-pressure chronic ulcer left foot. On 4/2/22 at 11:26 AM, an observation was made of resident 17 at the nurse's station on the 2nd floor with a visitor. The visitor was heard informing Registered Nurse (RN) 4 that he was taking resident 17 home over the weekend and that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility did not store medications in a proper manner. Specifically, for 4 out of 51 sampled residents, medications were left in residents rooms without nurse verification that resident had taken medications, and medications were improperly labeled. Resident identifiers: 16, 43, 51, and 53. Findings included: 1. Resident 16 was admitted to the facility on [DATE], with diagnoses that include COVID-19, pneumonia, type 2 diabetes, asthma, benign prostatic hyperplasia, anxiety, depression, idiopathic neuropathy and failure to thrive. On 3/26/22 at 10:00 PM, it was observed that a cup of medications was left at resident 16's bedside. Resident 16 was immediately interviewed. Resident 16 stated that the nurse brought them by about 30 minutes ago and he didn't take them because he wanted to take them with food. Resident 16 stated that this happened all the time, meaning 3 to 4 times a week. On 4/5/22 at 11:04 AM a follow-up interview was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-13 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews it was determined that, for 11 of 51 sampled residents, that the facility did not provide food prepared by methods that conserve nutritive value, flavor, and appearance; food and drink that was not palatable, attractive, and at a safe and appetizing temperature. Specifically, multiple residents complained about the palatability of food, appearance of the food, and the temperature of the food. Resident identifiers: 4, 7, 11, 15, 16, 18, 31, 33, 43, 51, and 111. Findings include: 1. On 3/30/22 at 10:40 AM an interview with resident 16 was conducted. Resident 16 stated that the food was always cold. Resident 16 stated that he did not think the food was good enough to eat, and instead he will order peanut butter and jelly sandwiches. During this interview the resident stated that the food was horrible. Resident 16 stated I wouldn't feed this food to my dog. Resident 16 also stated that the food was always cold. On 4/4/22 at 1:28 PM, resident 16 stated that today the food was at least warm but not very good. 2. On 3/30/22 at 11:10 AM an interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-13 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that medical records were complete and accurate for 10 of 51 sample residents. Specifically, physicians orders were not correctly added to residents' electronic medical records, outside provider records were not correctly added to residents' electronic medical records, private health information was not secured, and medications were not documented accurately. Resident identifiers: 1, 8, 17, 18, 40, 41, 46, 49, 112, and 212. Findings include: 1. Resident 41 was admitted to the facility on [DATE] with diagnoses which included sepsis, chronic osteomyelitis, chronic obstructive pulmonary disease, type 2 diabetes mellitus, muscle weakness, and cellulitis. On 4/6/22 at 11:25 AM an interview with resident 41 was conducted. Resident 41 stated that he was aware that a doctor put in an order for wound care to his stomach on 3/15/22. Resident 41 stated that he believes the order was to be completed daily. Resident 41 stated that no staff member has came in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0886 — failed to test for COVID-19 as required — pattern
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined that the facility did not test residents and facility staff based on the identification of any individual identified as diagnosed with COVID-19 in the facility. Specifically, staff members who were not fully vaccinated were not tested as required. Findings include: A facility policy/procedure for COVID-19 Vaccine Mandate dated 2/7/22 was reviewed. The policy stated .It is the policy of this facility to ensure that staff physically enter the facility are fully vaccinated for COVID-19 unless an individual meets exclusion criterion Any individual that performs their duties at any site of care or has the potential to have contact with anyone at the site of care, must be fully vaccinated Facility Actions: The facility will implement actions to ensure all staff meet this requirement, including providing education to health care providers and contractors about the vaccination mandate and the importance of obtaining the COVID-19 vaccination Facility actions when exemption is accepted - If an individual qualifies for a medical or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined, for 5 out of 5 staff members sampled, that the facility did not ensure that that each staff member was provided education regarding the benefits and risks and potential side effects associated with the vaccine before offering the COVID-19 vaccine. Specifically, the facility did not maintain documentation that staff were provided education regarding the benefits and potential risks associated with the COVID-19 vaccine and that staff were offered the COVID-19 vaccine unless medically contraindicated or the staff member had already been immunized. Staff Identifier: Staff 1, Staff 2, Staff 3, Staff 4, and Staff 5. Findings include: On 9/15/21 the facility employee vaccination records for COVID-19 were reviewed. The vaccination records documented that Staff 1, Staff 2, Staff 3, Staff 4, and Staff 5 had refused the COVID-19 vaccination. No documentation was found of when the vaccine was offered or if the vaccine was contraindicated. No documentation was found that the staff were provided education regarding the benefits and potential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0888 — pattern
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility did not follow policy and procedures for residents with COVID-19 vaccination exemptions. Specifically, staff with COVID-19 vaccination exemptions were not wearing personal protective equipment according to the facility's policy and procedures. Findings include: On 2/23/22, the Administrator provided a list of staff who were fully vaccinated for COVID-19 or had an exemption. Registered Nurse (RN) 2 was listed to have a medical exemption. Certified Nursing Assistant (CNA) 3 had a religious exemption. On 2/23/22, an observation was made of RN 2. RN 2 was observed to be wearing a surgical mask with eye protection. On 2/24/22 at 2:45 PM, an observation was made of RN 2. RN 2 was observed to be wearing a surgical mask with eye protection. On 2/24/22 at 5:45 AM, an observation was made of CNA 3. CNA 3 was observed to be wearing a surgical mask with eye protection. The facility COVID-19 Vaccine Policies and Procedures with no date revealed, .The purpose of this policy and procedure is to outline the community…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility did not provide an means for contacting nursing staff that was reliable and easily to use. Specifically, for 1 out of 51 sampled residents, multiple call lights were not working, and an emergency call light in a bathroom was not accessible. Resident identifier: 43. Findings include: 1. Resident 43 was admitted to the facility on [DATE], with a diagnosis that included alcohol dependence, peripheral neuropathy, hyperlipidemia, anxiety, depression, muscle weakness, lack of coordination, club foot and insomnia. On 3/23/22 at 9:00 AM, an interview with resident 43 was conducted. During this interview, resident 43 stated that his call light was not working. Resident 43 stated that the pull string for the emergency call light in his bathroom was not there, and therefore the call light was unusable. On 3/23/22 at 9:15 an observation was made to confirm that the call light in resident 43's room was not working. At that time it was also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-13 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined that the facility did not provide a safe, functional, sanitary, and comfortable environment for residents. Specifically, the emergency water tanks had not been maintained or disinfected since August 2020. Findings include: On 4/7/22 at 2:06 PM, an interview was conducted with the laundry staff (LS) in the facility laundry area. A Spanish speaking State Survey Agency (SSA) representative assisted in translating for the interview with the LS. The LS stated that she had worked at the facility for 8 years. An observation was made of the door to the mechanical room inside the laundry area. Located inside the mechanical room was a double stacked emergency water storage tank system. The tanks were blue in color and constructed of plastic. Each tank had a spigot on it and below the spigots were notable hard water deposits. The LS stated that the maintenance staff was supposed to change out the water in the storage tanks, but that it had not been done in about 5 years. The LS stated that the maintenance staff signed off that the water in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility did not accommodate the residents needs or preferences. Specifically, for 2 out of 51 sample residents, residents were not provided the correct size briefs or provide for communication barriers for non-English speaking residents. Resident identifiers: 16 and 28. Findings include: 1. Resident 16 was admitted to the facility on [DATE], with diagnoses that included COVID-19, pneumonia, type 2 diabetes, asthma, benign prostatic hyperpiesia, anxiety, depression, idiopathic neuropathy and failure to thrive. On [DATE] at 10:53 AM, it was observed that staff were attending to resident 16's needs with a brief change. After the brief change, resident 16 was interviewed, and the resident stated that he would get up out of bed if they had the correct size briefs for him to wear. Resident 16 stated that he wore size 5-6 XL briefs, and the facility only provided 2 XL to save money. Resident 16 stated that facility staff would use two 2XL briefs,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview it was determined, for 2 of 51 sample residents, that the facility did not ensure that the resident had the right to and the facility promoted and facilitated the resident self-determination through support of the resident choice. Specifically, a resident was not able to access the facility gym due to the elevator's continued disrepair and the facility did not assist a resident with arranging transportation to the Department of Motor Vehicles (DMV) to obtain a drivers license. Resident identifiers: 11 and 38. Findings include: 1. Resident 11 was admitted to the facility on [DATE] with diagnoses which included cerebral palsy, osteoarthritis, acquired clubfoot of the right and left foot, hyperlipidemia, hypertension, myalgia, and repeated falls. On 1/8/22, a Quarterly Minimum Data Set (MDS) Assessment documented that resident 11's Brief Interview for Mental Status (BIMS) score was a 15, which indicated cognitively intact. The assessment documented that resident 11 was an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined that the facility failed to formulate an advance directive for 1 of 51 sampled residents. Specifically, a resident did not have an advance directive available for facility staff to access. Resident identifier: 41. Findings include: Resident 41 was admitted to the facility on [DATE] with diagnoses that included sepsis due to methicillin susceptible staphylococcus aureus, chronic osteomyelitis, chronic obstructive pulmonary disease, paroxysmal atrial fibrillation, acute respiratory failure with hypoxia, type 2 diabetes mellitus, and acute kidney disease. On 3/29/22 at 8:25 AM, resident 41's electronic medical record (EMR) was reviewed. Resident 41's EMR did not include an advance directive. On 4/5/22 at 1:12 PM, an interview was conducted with Registered Nurse (RN) 1. RN 1 stated that there was no advance directive binder or resource at the nurses' station and if an advance directive was not in the resident's EMR, that the facility's Medical Records Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined that the facility failed to inform a Medicaid-eligible resident in writing periodically during the resident's stay, of services available in the facility, and of charges for those services, including any charges for services not covered under Medicare/Medicaid or by the facility's per diem rate. Specifically, the Notice of Medicare Non-Coverage (NOMNC) form, which documents notification from the facility to the resident could not be found for 1 of 51 sampled residents. Resident identifier: 21. Findings include: Resident 21 was admitted to the facility on [DATE] with diagnoses that included multiple sclerosis, moderate protein-calorie malnutrition, major depressive disorder, dementia, and anxiety disorder. On 4/5/22, resident 21's medical record was reviewed. Resident 21's electronic medical record (EMR) did not include a NOMNC form. On 4/5/22, an interview was conducted with the facility's Medical Records Director (MRD). The MRD stated she could not find a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-13 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 out of 51 sample residents, that the facility did not ensure that the transfer was documented in the resident's medical record and appropriate information was communicated to the receiving health care institution or provider and included: contact information of the practitioner responsible for the care of the resident; resident representative; advance directive information; all special instructions for ongoing care; comprehensive care plan; and any other documentation to ensure a safe and effective transition of care. Specifically, a resident was transferred to the hospital and no documentation could be found in the resident's medical record that information was communicated to the receiving provider for the transition of care. Resident identifier 40. Finding include: Resident 40 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which consisted of chronic obstructive pulmonary disease, malignant neoplasm, Klinefelter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined, for 2 out of 51 sample residents, that the facility did not ensure that the Preadmission Screening for individuals with a mental disorder was performed by a person or entity other than the State mental health authority, prior to admission; and that because of the physical and mental condition of the individual, the individual required the level of services provided by the nursing facility; and whether the individual required specialized services. Specifically, two residents admitted with a mental health disorder did not have a Preadmission Screening Resident Review (PASRR) Level II recommended or completed. Resident identifiers: 14 and 111. Findings include: 1. Resident 111 was admitted to the facility on [DATE] with diagnoses of alcohol dependence with withdrawal, opioid dependence with withdrawal, opioid dependence with opioid-induced mood disorder, asthma, cirrhosis of the liver, bipolar disorder, stimulant abuse, liver cell carcinoma, convulsions, long…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that 2 out of 51 sample residents received the appropriate treatment and assistive devices to maintain vision. Specifically, one resident was missing glasses and another resident's glasses had been broken by a Certified Nursing Assistant (CNA) without being repaired or replaced. Resident identifiers: 18 and 51. Findings include: 1. Resident 18 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included respiratory failure, diabetes mellitus type II, peripheral vascular disease, primary hypertension, history of myocardial infarction, depression, spinal stenosis, cervical disc degeneration, and bilateral osteoarthritis of the knee. On 3/29/22 at 11:00 AM, resident 18 was interviewed. Resident 18 stated that he needed assistance getting bifocals. Resident 18 stated that the previous Resident Advocate (RA) had been working on it, but the RA no longer worked at the facility. Resident 18 stated that he did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility did not ensure for 1 of 51 sample residents, that a resident who is incontinent of bladder receives appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible. Resident identifier: 16. Findings include: Resident 16 was admitted to the facility on [DATE], with diagnosis that included COVID-19, pneumonia, type 2 diabetes, asthma, benign prostatic hyperplasia, anxiety, depression, idiopathic neuropathy and failure to thrive. On 3/26/22 at 10:28 AM an interview was conducted with resident 16. During this interview, resident 16 stated that he is bed bound and unable to get up and go to the bathroom. Resident 16 stated that he does not have any bed sores that he knew of. Resident 16 stated that on average he waits 30-45 minutes for staff to answer the call light to assist with brief changes, and that he has waited 3-4 hours at times. Resident 16 stated that he usually has to wait 3-4 hours on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview it was determined the facility did not ensure oxygen delivery systems were in good working condition. Specifically, for 1 out of 51 sampled residents, resident did not have water in humidifier, and the oxygen concentrator was too close to the walls to work as designed. Resident identifier: 16. Findings included: Resident 16 was admitted to the facility on [DATE], with a diagnosis that included COVID-19, pneumonia, type 2 diabetes, asthma, benign prostatic hyperplasia, anxiety, depression, idiopathic neuropathy and failure to thrive. On 3/26/22 a record review was completed for resident 16. According to nurses notes dated 2/15/22 it stated Note Text: resident had a small bloody nose, that he was very concerned about. Says before his previous strokes he had bloody noses. Their was a few quarter sized spots on his sheet he wanted to show me. stated just before it started bleeding he had dislodged a chunk of something like a clot or booger. oxygen water was checked and refilled by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined for 1 of 51 sample residents that the facility did not ensure that residents who required dialysis receive such services, consistent with professional standards of practice. Specifically, a resident receiving dialysis did not always receive the needed dialysis, there was no contract with the dialysis company, and communication did not always occur between dialysis staff and the facility . Resident identifier 41. Findings include: Resident 1 was admitted on [DATE] and readmitted on [DATE] with diagnoses that included encephalopathy, end stage renal disease, essential hypertension, long-term use of insulin, latent tuberculosis, and chronic hepatitis. On 3/27/22 at 2:30 PM, resident 1 was interviewed. Resident 1 stated that he had problems with dialysis in the past, but it was OK for him now. On 4/13/22, resident 1's medical record review was completed. Dialysis communication forms revealed the following: a. On 11/22/21, and 12/10/21, resident refused treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that the facility did not have the nurse staffing information posted. The facility must post the following information on a daily basis: Facility name, the current date, the total number and the actual hours worked by the following categories of licensed and unlicensed nursing staff directly responsible for resident care per shift: Registered Nurses, Licensed practical nurses, Certified Nurse aides, and resident census. The facility must post the nurse staffing data daily at the beginning of each shift and maintain the posted daily nurse staffing data for a minimum of 18 months. Additionally, the information must be displayed in a prominent place readily accessible to residents and visitors. Specifically, the wrong nurse staffing posted at the facility was posted for the wrong date or not at all. Findings include: On Friday, 3/25/22, the facility had the 3/24/22 nurse staffing posted next to the Receptionist's Desk on Level 1. On Saturday, 3/26/22, the facility still had the 3/24/22 nurse staffing posted next to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined for 1 of 51 sample residents, that each resident was not free from unnecessary drugs. An unnecessary drug was any drug when used in excessive dose; excessive duration; without adequate monitoring; without adequate indication for its use; or in the presence of adverse consequences which indicated the dose should have been reduced or discontinued. Specifically, on resident received a blood pressure medication when their blood pressure was low, and a resident received medication without required monitoring. Resident identifier: 38. Findings include: Resident 38 was admitted to the facility on [DATE] with diagnoses that included a history of cerebral infarction, cardiomyopathy, difficulty walking, depression, anxiety, and a history of falls. On 3/28/22 at 12:06 PM, resident 38 was interviewed. Resident 38 stated that he thought he received the wrong medications occasionally. On 4/13/22, resident 38's medical record review was completed. Resident 38's physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 2 of 51 sample residents were free of significant medication errors. Specifically, residents were not provided inhalers, antibiotics or insulin as ordered. Resident identifiers: 31 and 112. Findings include: 1. Resident 112 was admitted to the facility on [DATE] with diagnoses that included local infection of the skin and subcutaneous tissue, diabetes mellitus, thrombocytopenia, gout, hypothyroidism, iron deficiency anemia, muscle weakness, and hypertension. Resident 112's medical record was reviewed between 3/23/22 and 4/13/22. Resident 112's nursing progress notes were reviewed. Per the nursing notes, resident 112 was admitted at 7:00 PM. Resident 112's February 2022 Medication Administration Record (MAR) was reviewed. Per the MAR, the following significant medications were not administered per physician orders on 2/25/22 when resident 112 was admitted : a. Insulin Glargine 55 units at bedtime b. Lisinopril 40 milligrams (mg) at bedtime c.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review and it was determined that, for 2 of 51 sample residents, that the facility did not provide or obtain laboratory services when ordered by the physician. Specifically, prothrombin time (PT)/international normalized ratio (INR) blood draws and a basic metabolic panel (BMP) were not completed as ordered by the physician. Resident identifiers: 2 and 61. Findings include: 1. Resident 61 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included anemia, sepsis, cellulitis, a stage 3 pressure ulcer of the sacral region, type II diabetes, chronic kidney disease, hypoxemia, hyperkalemia, and fluid overload. On 4/13/22, resident 61's medical record review was completed. On 1/6/22 at 11:00 AM, resident 61 had blood drawn for laboratory tests. On the results, a note was written that resident 61 needed a follow up BMP (basic metabolic panel) completed in 1 week with a noted date of 1/12/22. Resident 61 had a white blood cell count of 11,300, with high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0775 — isolated
    Keep complete, dated laboratory records in the resident's record.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 51 sample residents, that the facility did not file in the resident's clinical record laboratory reports that were dated and contained the name and address of the testing laboratory. Resident identifier 17. Findings include: Resident 17 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which consisted of congestive heart failure, type 2 diabetes mellitus, chronic respiratory failure, neuropathy, retinopathy, major depressive disorder, end stage renal disease, dependence on renal dialysis, calcaneal spur, right below knee amputation, anxiety disorder, hypertension, and non-pressure chronic ulcer left foot. On 4/2/22 resident 17's medical records were reviewed. On 7/15/21 at 6:50 AM, the nurse documented that they were informed in report that the Nurse Practitioner (NP) gave new orders for a Complete Blood Count (CBC), a Basic Metabolic Panel (BMP), a Erythrocyte Sedimentation Rate (ESR), and a C-Reactive Protein (CRP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-13 · tag F0779 — isolated
    Keep signed and dated reports of x-rays and other diagnostic services in the residents record.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review it was determined, for 1 of 51 sample resident, that the facility did not file in the resident's clinical record, a signed and dated report of radiological services. Specifically, one resident who had a fall from a Hoyer lift did not have the Computerized Tomography (CT) and X-ray reports from the hospital in the medical record. Resident identifier: 18. Findings include: Resident 18 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included respiratory failure, diabetes mellitus type II, peripheral vascular disease, primary hypertension, history of myocardial infarction, depression, spinal stenosis, cervical disc degeneration, and bilateral osteoarthritis of the knee. On 4/4/22 at 10:09 AM, resident 18 was interviewed. Resident 18 reported that he had fallen while in the Hoyer lift. Resident 18 stated that there were two Hoyer lifts, and one was not working, so staff used a different Hoyer. Resident 18 stated that he thought the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-13 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide the required specialized rehabilitation services as ordered by a physician. Specifically, a physician-ordered speech therapy evaluation was not completed. Resident identifier: 30. Findings include: Resident 30 was admitted to the facility on [DATE] with diagnoses that included vascular dementia, diabetes mellitus, chronic obstructive pulmonary disease, chronic respiratory failure, hypertension, major depressive disorder and anxiety disorder. Resident 30's medical record was reviewed between 3/23/22 and 4/13/22. Review of resident 30's physician's orders revealed that on 10/7/21, resident 30's physician wrote an order for a speech therapy evaluation to be completed. No evidence could be located in resident 30's medical record to indicate that the speech therapy evaluation had been completed. On 4/13/22, Consultant Group Member 2 confirmed that the speech therapy evaluation had not been completed for resident 30 as ordered.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-13 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that the facility did not establish an infection prevention and control program (IPCP) that included an antibiotic stewardship program that includes antibiotic use protocols and a system to monitor antibiotic use. Specifically, a resident was receiving a prophylactic antibiotic without justification, not all antibiotics were administered when ordered, and infection control tracking and trending was not completed. Resident identifier: 30. Findings Include: 1. Infection control documentation was requested. The antibiotic documentation revealed that antibiotic stewardship was completed in January, 2022. No Infection Control Surveillance Logs were available for the months of February, March or April, 2022. No antibiotic reviews were completed by the pharmacy in 2022. There was no acting Director of Nursing (DON) in the building. The previous DON worked in the facility until January 2022. On 3/30/33 at 10:50 AM, employee 5 (E5) was interviewed. E5 stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$53,472 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $53,472 — penalty dated 2024-01-11
  • Medicare payment denial — starting 2024-02-16 for 17 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CASCADES HEALTHCARE — 19 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 51.9+0.1 vs chain
Health inspection 2 of 51.7+0.3 vs chain
Staffing 2 of 52.1-0.1 vs chain
Quality measures 4 of 54.1≈ chain avg
The other 18 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BEAVER VALLEY HOSPITALOrganizationDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 09/18/2018
LANGFORD, SCOTTIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICERsince 09/18/2018
MCSPADDEN, DARINIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
BARNEY, JANETTIndividualCORPORATE DIRECTORsince 09/18/2018
BROWN, GARYIndividualCORPORATE DIRECTORsince 09/18/2018
OAKDEN, RICHARDIndividualCORPORATE DIRECTORsince 09/18/2018
ROBINSON, MATTHEWIndividualCORPORATE DIRECTORsince 09/18/2018
SMITH, VALIndividualCORPORATE DIRECTORsince 09/18/2018
WHITE, CRAIGIndividualCORPORATE DIRECTORsince 09/18/2018
CASCADES HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
BAIRD, GREGORYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
FULLMER, CHADIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
TAYLOR, RICHARDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/29/2024

CMS files one row per role, so the 21 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.5M
Net patient revenuemost recent cost report
-0.0%
Operating marginrevenue minus expenses
$336K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 69%Medicare 13%Other / private 18%

This home reported $336K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$426per resident / day
operating cost
$12,960per month
≈ monthly operating cost
$426per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in UT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Utah Medicaid page.

Typical monthly cost in Utah
$8,669/mo
Nursing home (semi-private)
$10,646/mo
Nursing home (private)
$5,475/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 465049. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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