Red Cliffs Health and Rehab
1745 East 280 North, St. George, UT 84790 · For profit - Limited Liability company · 124 certified beds · (435) 628-7770 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jun 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- it has 11 actual-harm citations
- a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $153,114 in federal fines (most recent 2024-06-06)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (74%) runs well above the national median (45%)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.7% | 11.3% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.6% | 3.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.3% | 1.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 53.8% | 16.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.8% | 2.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 9.4% | 15.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 18.2% | 25.3% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 97.1% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.2% | 3.9% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.9% | 21.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.2% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 0.9% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 90.9% | 91.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.1% | 16.5% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 20.3% | 11.6% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.17 | 1.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.63 | 1.43 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
61.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 76 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 43.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 37 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 57% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 61.9%CMS range 51.8–70.1 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 7.3–13.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 43.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 56.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 27.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.5%CMS range 3.4–10.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.06 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 124 beds and averages 81.2 residents a day — about 65% occupied, or roughly 43 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.46 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.77 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.05 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.16 hrs/resident/day on weekends vs 3.58 on weekdays — 12% thinner on weekends. RN hours go from 0.87 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 74% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
63 citations, most serious first. The 21 most serious are shown; the remaining 42 are one tap away and print in full.
- Actual harm · Hcited before2024-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. Resident 367 was admitted to the facility on [DATE] with diagnoses which included end stage renal disease, dependence on renal dialysis, type 2 diabetes, hypertensive chronic kidney disease stage 5, chronic atrial fibrillation, and cognitive communication deficit. Resident 367's medical record was reviewed on 6/2/24-6/6/24. On 9/18/23, resident 367's Brief Interview for Mental Status (BIMS) Assessment documented that resident 367 had a score of 11, which would suggest moderate cognitive impairment. Resident 367's progress notes and incident reports revealed the following: a. On 9/19/23 at 5:09 PM, the incident report documented, Adon [assistant director of nursing] received phone at 1600 [4:00 PM]. Transport stated she strapped resident in, but while driving she hit her breaks [sic] and resident fell backwards in wheelchair. Transport stated she had told the resident that she was taking him to the ER [emergency room]. The resident said no he wants to go back to the facility, but transport insisted he should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined the facility did not immediately consult with the 2 of 53 sample residents' physicians after there was a need to alter treatment significantly. Specifically, one resident had symptoms of a change in condition and the facility physician instructed the facility nurses to contact the surgeon, but no evidence could be located that this occurred. This resulted in the finding of a harm for this resident. In addition, a resident experienced elevated blood glucose levels without timely notification of the physician. Resident identifiers: 53 and 365. Findings included: Resident 365 was admitted to the facility on [DATE] with diagnoses that included spontaneous right patellar tendon rupture, encounter for other orthopedic aftercare, history of falling, and hypertension. Resident 365's entry Minimum Data Set (MDS) assessment indicated that facility staff assessed resident 365 as having a Brief Interview for Mental Status (BIMS) score of 15, which indicates the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 5 out of 53 sampled residents, that the facility did not ensure that residents were free from abuse, neglect, misappropriation of resident property, and exploitation. Specifically, a staff member recorded a video in the shower room while a resident was in the bathtub naked, a cognitively impaired resident kissed two different cognitively impaired residents on two different occasions and another resident who was cognitively impaired was involved in a sexual relationship. Resident Identifiers: 5, 12, 17, 36, 42, and 374. Findings Included: 1. Resident 42 was admitted to the facility on [DATE] with the following diagnoses of delirium, unspecified dementia with psychotic disturbance, anxiety disorders, cognitive communication deficit, and major depressive disorder. Resident 42's medical records were reviewed on 6/5/24 through 6/6/24. A facility admission agreement signed and dated 9/2/20, section G subsection f documented the following authorization to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 3 of 53 sample residents received treatment and care in accordance with professional standards of practice. Specifically, one resident experienced a change in condition, and the facility did not act in a timely manner to treat the condition. This resulted in a finding of harm for this resident. In addition, one resident was not monitored for a change in condition after a dental procedure, and a resident who was incontinent developed Moisture Associated Skin Damage (MASD). Resident identifiers: 5, 7, and 365. Findings include: 1. Resident 365 was admitted to the facility on [DATE] with diagnoses that included spontaneous right patellar tendon rupture, encounter for other orthopedic aftercare, history of falling, and hypertension. Resident 365's entry Minimum Data Set (MDS) assessment indicated that facility staff assessed resident 365 as having a Brief Interview for Mental Status score of 15, which indicated the resident was cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that for 2 out 53 sampled residents, that the facility did not ensure that the resident who was incontinent of bladder received the appropriate treatment and services to prevent urinary tract infections (UTI) and to restore continence to extent possible. Specifically, a resident developed a UTI after facility staff were not instructed and trained on the proper changing, frequency, and monitoring of the resident's PureWick urinary system device and a resident had a delay in starting antibiotic therapy for a UTI. Resident identifiers: 36, 54. Findings Included: 1. Resident 54 was admitted to the facility on [DATE] with diagnoses which included cervical disc disorder, primary osteoarthritis, type 2 diabetes with neuropathy, hypothyroidism, morbid obesity, weakness, muscle weakness, anxiety, obstructive sleep apnea, hypertension, and a history of falling. Resident 54's medical record was reviewed 6/2/24-6/6/24. An admission Minimum Data Set (MDS) assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-06-06 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 out of 53 sampled residents, that the facility did not ensure that pain management was provided to residents who required such services, consistent with professional standards of practice, the comprehensive care plan, and the residents' goals and preferences. Specifically, the resident's pain medication was not administered per the physician orders and the resident had complaints of uncontrolled pain. Resident identifier: 50. Findings included: Resident 50 was admitted to the facility on [DATE] with diagnoses which included palliative care, chronic obstructive pulmonary disease, anxiety disorder, viral hepatitis, epilepsy, low back pain, hypertensive heart disease, neuromuscular dysfunction of the bladder, hemiplegia, insomnia, chronic pulmonary embolism, and osteoarthritis. On 6/02/24 at 2:41 PM, an interview was conducted with resident 50. Resident 50 stated that he had pain in his back and he had to wait for his pain medication. Resident 50 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-06 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure, for 3 of 53 sampled residents, were free of significant medication errors. Specifically, a resident was given linezolid for more days than what was ordered by the hospital, narcotics were given outside of physician ordered parameters, and lorazepam was given more often than what was ordered. Resident identifiers: 41, 50, and 372. Findings Included: 1. Resident 41 was admitted to the facility on [DATE] and again on 4/9/24 with diagnoses which include chronic respiratory failure with hypoxia, functional quadriplegia, obstructive pulmonary disease, neuromuscular dysfunction of bladder, protein-calorie malnutrition, protein-calorie malnutrition, contracture of muscle, rheumatoid arthritis, bed confinement status, urinary tract infection, pyelonephritis, resistance to multiple antibiotics, dependence of supplemental oxygen, acute respiratory failure, anemia in chronic kidney disease, heart failure, major depressive disorder, obstructive sleep apnea,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-06-06 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 1 of 53 sampled residents, that the facility must assist a resident in making appointments and arranging for transpiration to and from the dental services location. Specifically, a resident had teeth extracted and there was no follow-up appointment for dentures scheduled. Resident identifier: 53. Findings included: Resident 7 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included paroxysmal atrial fibrillation, fibromyalgia, type 2 diabetes mellitus, obesity and major depressive disorder. On 6/3/24 at 9:56 AM, an interview was conducted with resident 7. Resident 7 stated she had her teeth extracted. Resident 7 stated she was wondering when she was getting dentures. Resident 7 stated she had not been to a follow-up appointment after having her teeth extracted. Resident 7's medical record was reviewed on 6/2/24 through 6/6/24. A nursing progress note dated 3/26/24 at 3:50 PM, Spoke with [name removed]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-07-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that for 1 of 31 sample residents that the facility did not ensure that a resident received treatment and care in accordance with professional standards of practice and comprehensive person-centered care plan. Specifically, a resident experienced a change of condition (wound worsened) without the appropriate interventions and failed to notify the appropriate physician, as well as the facility did not monitor and reassess resident's vitals signs when they had changed. Resident Identifier: 57. Finding include: Resident 57 was admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that initially included morbid obesity, anemia, low back pain, malignant neoplasm of breasts, lymphedema, and pressure-induced deep tissue damage of right upper and left upper back. On 6/30/22, resident 57 was readmitted with diagnoses that included severe sepsis with septic shock, myositis of right thigh and pressure ulcers of left and right buttock. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2020-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 3 of 25 sample residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices. Specifically, a resident was not seen by a physician for approximately 9 days after falling and experiencing a change in condition, a resident with a cough had not been assessed by the physician, and a wound had not been treated timely. The findings for resident 118 were cited at a harm level. Resident identifiers: 24, 52 and 118. Findings include: 1.Resident 118 was admitted to the facility on [DATE] with diagnoses that included metabolic encephalopathy, diabetes mellitus, pneumonitis, aneurysm of renal artery, peripheral vascular disease, dementia without behavioral disturbance, history of falling, and major depressive disorder. Resident 118's medical record was reviewed on 1/6/20. Progress notes and skilled daily notes for resident 118 revealed the following: a.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2020-01-09 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 25 sample residents that the facility did not ensure the residents were free of significant medication errors. Specifically, a resident's anticoagulant medication was not started on admission resulting in an outcome of an extensive iliofemoral deep vein thrombosis to the right lower extremity. This occurred at a harm level. Resident identifier 21. Findings include: Resident 21 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which include Sepsis, type 2 diabetes, acute and chronic respiratory failure, multiple sclerosis, chronic obstructive pulmonary disease, paroxysmal atrial fibrillation, and use of long term (current) use of anticoagulants. On 1/6/20 at 3:57 PM an interview was conducted with resident 21. Resident 21 stated that he had been hospitalized for pneumonia, a blood clot, or DVT in his leg, and for a urinary tract infection. A review of resident 21's medical record was conducted on 1/7/20 and revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-25 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that for 2 of 10 sampled residents, that the facility did not ensure that the resident was given the appropriate treatment and services to maintain or improve their ability to carry our the activities of daily living. Specifically, residents were not provided bathing/shower assistance. Resident identifier: 1 and 5. Findings Included: On March 24, 2025, the surveyor interviewed Resident 1. Resident 1 stated that she was not receiving her scheduled showers from the facility and had occasionally gone a week without a shower. On March 25, 2025 the surveyor reviewed Resident 1's medical record, and the following entries were observed: A care plan dated August 8, 2024, revealed that Resident 1 had an ADL (Activities of Daily Living) self-care performance deficit and required substantial/maximal assistance with bathing/showering. Resident 1 ' s showers were scheduled twice a week. Shower documentation revealed the following: a. In February 2025, she received 2 showers and was missing 6 or 8 scheduled showers. [It should be noted that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that for 1 of 10 sampled residents, that the facility failed to provided the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for residents who were unable to carry out activities of daily living. Specifically, a resident was not provided showers or oral care as scheduled. Resident identifier: 4. Findings Included: On March 24, 2025 the surveyor reviewed resident 4 ' s medical record, and revealed the following. Resident 4 had an ADL (activities of daily living) self care performance deficit related to paralysis of the left side and aphasia following a CVA (cerebrovascular accident) and requires substantial/maximal assistance with bathing/showering, and is DEPENDENT on staff for personal hygiene. Resident 4's showers were scheduled for twice a week, shower documentation revealed the following: a. February 2025, she received 2 showers, missing 6 out of 8 showers. b. March 2025 she received 3 with one documented as a refusal with the reason of no soap, missing 4 out of 7 showers. Resident 4's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-06 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility did not ensure that 3 of 53 sampled residents received services in the facility with reasonable accommodation of resident needs and preferences. Specifically, residents were not provided with transportation for personal needs, and one resident was not provided with incontinence briefs despite developing a rash from the ones that the facility offered. Resident identifiers: 7, 15, and 114. Findings included: 1. Resident 15 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included acute respiratory failure, diabetes mellitus, apraxia following cerebral infarction, hemiplegia, post traumatic stress disorder, irritable bowel syndrome, sacrolitis, pneumonia, and urinary retention. Resident 15 stated that facility staff won't take you to the bank or anything. The van driver . said she will but I have to keep it quiet. I would like to go to the park or the store if I want a treat. I want to see [my kids] at the park but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-06 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility did not consider the views of a resident group, nor did they act promptly upon the grievances and recommendations of such groups concerning issues of resident care and life in the facility. In addition, the facility was not able to demonstrate their response and rationale for such response. Specifically, residents voiced similar concerns over time in the resident council, and the facility did not follow up in a manner that significantly resolved the concerns. Findings included: Resident council notes were reviewed and revealed the following: a. 1/30/24: . The group said they were frustrated with the CNA's (Certified Nursing Assistants) turning off the call lights. I explained that they can put the call light back on if no one comes in 10 minutes. [Names of two residents] were frustrated that they are being woken up at 5:00 AM and dressed. [Names of two residents] said that night shift and early morning they don't answer call lights. [Name of one resident] said they stop answering call lights at 5:00 AM. A Department Response was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source, were reported immediately, but not later than 2 hours after the allegation was made to the State Survey Agency (SSA). In addition, report the results of all investigations to the SSA within 5 working days of the incident. Specifically, for 4 out of 53 sampled residents, exhibit 358 entity reports of neglect and abuse allegations were not submitted to the SSA in a timely manner. In addition, exhibit 359 follow-up investigation report of one resident was submitted to the SSA seven working days after the neglect incident was reported. Resident identifiers: 364, 367, 370 and 374. Findings included: 1. Resident 367 was admitted to the facility on [DATE] with diagnoses which included end stage renal disease, dependence on renal dialysis, type 2 diabetes, hypertensive chronic kidney disease stage 5, chronic atrial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 7. Resident 368 was admitted to the facility on [DATE] with diagnoses which included, palliative care, cirrhosis of the liver, hepatic failure, type 2 diabetes with chronic kidney disease, altered mental status, depression, insomnia, and hypothyroidism. Resident 368's medical record was reviewed 6/2/24-6/6/24. No documentation could be located in the medical record indicating that resident 368 had been evaluated to safely self administer medications. An admission Brief Interview for Mental Status (BIMS) dated 9/25/23 documented that resident 368 had a score of 9. A BIMS score of 9 indicated moderately impaired cognition. Resident 368's progress notes and incident reports revealed the following: a. On 10/2/23 at 9:35 AM, the Incident Note documented, resident was found on the floor by her husband. He came out saying she needed assistance. When this RN entered the room she was on her buttock in front of her recliner. When her husband and I lifted her onto the bed her feet were crossed and she could not bear weight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-06 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 53 sampled residents, that the facility did not develop and implement a baseline care plan for the resident within 48 hours of the resident's admission and must include at a minimum the initial goals based on admission orders, physician orders, dietary orders, therapy services, social services, and any pre-admission screening and resident review PASARR recommendations if applicable. Specifically, the resident did not have a baseline care plan initiated within 48 hours of admission. Resident identifier 36. Findings included: Resident 36 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which consisted of chronic obstructive pulmonary disease, polyosteoarthritis, malignant neoplasm of ovary, hyperlipidemia, chronic fatigue, morbid obesity, anxiety disorder, bipolar disorder, idiopathic peripheral autonomic neuropathy, presence of left and right artificial knee joint, insomnia, opioid dependence, and restless leg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-06 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review it was determined, for 10 out of 53 sampled residents, that the facility did not have sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care and considering the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment. Specifically, residents voiced concerns with call light wait times and not receiving assistance with bathing and pain management. In addition, concerns with regard to staffing issues were raised during resident council on repeated occasions. Resident identifiers: 7, 10, 15, 36, 41, 50, 54, 55, 116 and 376. Findings included: 1. Resident council notes were reviewed and revealed the following: a. 1/30/24: . The group said they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-06 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and observation, the facility did not establish and implement written policies and procedures for feedback, data collections systems, and monitoring, including adverse event monitoring. In addition, the facility did not develop and implement appropriate plans of action to correct identified quality deficiencies. Resident identifiers: 5, 7, 12, 17, 18, 31, 36, 41, 42, 43, 50, 53, 54, 365, 367, 372, and 374. Findings included: 1. Based on interview and record review it was determined, for 5 out of 53 sampled residents, that the facility did not ensure that residents were free from abuse, neglect, misappropriation of resident property, and exploitation. Specifically, a staff member recorded a video in the shower room while a resident was in the bathtub naked, a cognitively impaired resident kissed two different cognitively impaired residents on two different occasions and another resident who was cognitively impaired was involved in a sexual relationship. Resident Identifiers: 5, 12, 17, 36, 42, and 374. [Cross refer to F600] 2. Based on interview and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined for 1 of 53 sampled resident, that the facility did not ensure that the interdisciplinary team had determined that the resident's right to self administer medications was clinically appropriate. Specifically, a residents, a resident was not assessed prior to having liquid medication all over her body after the resident sustained an unwitnessed fall. Resident identifier: 368 Findings included: Resident 368 was admitted to the facility on [DATE] with diagnoses which included palliative care, cirrhosis of the liver, hepatic failure, type 2 diabetes with chronic kidney disease, altered mental status, depression, insomnia, and hypothyroidism. Resident 368's medical record was reviewed 6/2/24-6/6/24. Resident 368's incident report dated 10/2/23 was reviewed on 6/4/24. The incident report documented that resident 368 .must have reached for her meds [medications] because she has the lactulose all over her. No documentation could be located in the medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · D2024-06-06 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 2 out of 53 sampled residents, that the facility did not ensure that the resident had the right to self-determination through support of the resident choice. Specifically, residents were not offered showers according to their preferences. Resident identifiers: 15 and 27. Findings included: 1. Resident 27 was admitted to the facility on [DATE] with diagnoses which included cerebral palsy, cervical root disorders, neuromuscular dysfunction of bladder and major depressive disorder. On 6/33/24 at 9:27 AM, an interview was conducted with resident 27. Resident 27 stated they would like showers every other day but only received showers Mondays and Thursdays. Resident 27 stated it was just how it is. Resident 27 stated they would like more showers but had not been asked. Resident 27 stated he was able to shower independently but there needed to be more staff. Resident 27 was observed to have greasy hair and was observed to be dry shaving his face…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 1 of 53 sampled residents, that the facility did not ensure that the resident had the right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and support for daily living safely. Specifically, a resident's bathroom toilet was not secured to the ground and wobbled and the toilet seat was not secured to the base and moved from side to side. Resident identifier: 36. Findings included: Resident 36 was admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses which included chronic obstructive pulmonary disease, polyosteoarthritis, malignant neoplasm of the ovary, chronic fatigue, morbid obesity, anxiety disorder, bipolar disorder, peripheral neuropathy, presence of left and right artificial knee joint, insomnia, and restless leg syndrome. On 6/06/24 at 9:21 AM, an interview was conducted with resident 36. Resident 36 stated that they had put in multiple work orders for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not prevent misappropriation of resident's medications for 3 of 53 sample residents. Specifically, cognitively impaired residents had missing fentanyl patches on numerous occasions. Resident identifiers: 5, 42, and 43. Findings Included: 1. Resident 5 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the diagnoses of encounter for palliative care, type 2 diabetes mellitus with diabetic neuropathy, venous insufficiency, hypertensive heart disease with heart failure, chronic respiratory failure with hypoxia, unspecified dementia and Alzheimer's disease. On 6/5/24 at 11:44 AM, an observation was made of resident 5 in their room. Resident 5 was brought back to their room by the licensed practical nurse (LPN) 4 and regional nurse consultant (RNC). The RNC and LPN 4 informed resident 5 they needed to look at their back. The RNC and LPN 4 helped lean resident 5 in the chair and pulled their shirt up. Resident 5's back was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 2 of 53 residents sampled, that the facility did not coordinate assessments with the pre-admission screening and resident review (PASARR) program. Specifically, residents with a serious mental illness (SMI) were not referred for a Level II PASARR assessment with a newly evident SMI or upon a significant change in status. Resident identifier: 36 and 44. Findings included: 1. Resident 36 was admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses which included, but were not limited to, anxiety disorder and bipolar disorder. On 6/02/24, resident 36's electronic medical records were reviewed. On 1/20/22, resident 36's PASARR Level I documented a serious mental illness of Bipolar Disorder, and Generalized Anxiety Disorder. The Level I indicated that a referral for Level II evaluation was needed. On 2/7/22, the PASARR office screened resident 36 out due to No signs of symptoms, not impaired. The PASARR Level II referral documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility did not develop and implement a comprehensive person-centered care plan consistent with the resident's rights that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs that were identified in the comprehensive assessment. Specifically, for 1 out of 53 sampled residents, the residents care plan did not identify tasks related to the proper changing and monitoring of the resident's PureWick urinary system device and the resident received a urinary tract infection while using this device. Resident Identifier: 54. Findings Included: Resident 54 was admitted to the facility on [DATE] with diagnoses which included cervical disc disorder, primary osteoarthritis, type 2 diabetes with neuropathy, hypothyroidism, morbid obesity, weakness, muscle weakness, anxiety, obstructive sleep apnea, hypertension, and a history of falling. Resident 54's medical record was reviewed 6/2/24-6/6/24. An admission Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 53 sampled residents, that the facility did not ensure that the discharge needs of the resident was identified and resulted in the development of a discharge plan for the resident; that regular re-evaluation to identify changes that required modification to the discharge plan was completed; and referrals to local agencies for the purpose of returning to the community were documented. Specifically, the resident desired to transfer to another long term care facility closer to family and the facility did not follow-up with the resident or family for the transfer. Resident identifier: 7. Findings included: Resident 7 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included paroxysmal atrial fib, fibromyalgia, type 2 diabetes mellitus, obesity and major depressive disorder. On 6/3/24 at 10:08 AM, an interview was conducted with resident 7. Resident 7 stated she would like to move to another facility to be closer to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 53 residents sampled, that the facility did not ensure that the resident was given the appropriate treatment and services to maintain or improve their ability to carry out the activities of daily living. Specifically, a resident was not provided bathing/shower assistance in a timely manner. Resident identifier: 36. Findings included: Resident 36 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which consisted of chronic obstructive pulmonary disease, polyosteoarthritis, malignant neoplasm of ovary, hyperlipidemia, chronic fatigue, morbid obesity, anxiety disorder, bipolar disorder, idiopathic peripheral autonomic neuropathy, presence of left and right artificial knee joint, insomnia, opioid dependence, and restless leg syndrome. On 6/2/24 at 2:09 PM, an interview was conducted with resident 36. Resident 36 stated that her shower schedule was supposed to be Tuesdays and Fridays, but the facility was short staffed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined that, for 1 of 53 sampled residents, that the facility failed to provide the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for residents who were unable to carry out activities of daily living. Specifically, a resident was not provided showers for weeks at a time. Resident identifier: 41. Findings Included: 1. Resident 41 was admitted to the facility on [DATE] and again on 4/9/24 with diagnoses which include chronic respiratory failure with hypoxia, functional quadriplegia, obstructive pulmonary disease, neuromuscular dysfunction of bladder, protein-calorie malnutrition, protein-calorie malnutrition, contracture of muscle, rheumatoid arthritis, bed confinement status, urinary tract infection, pyelonephritis, resistance to multiple antibiotics, dependence of supplemental oxygen, acute respiratory failure, anemia in chronic kidney disease, heart failure, major depressive disorder, obstructive sleep apnea, anxiety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review it was determined, the facility did not ensure that each resident with limited range of motion received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion. Specifically, for 2 out of 53 sampled residents, residents with limited range of motion were not given restorative nursing services to prevent a further decrease in range of motion in upper and lower extremities. Resident Identifiers: 7, 54. Findings Included: 1. Resident 54 was admitted to the facility on [DATE] with diagnoses which included cervical disc disorder, primary osteoarthritis, type 2 diabetes with neuropathy, hypothyroidism, morbid obesity, weakness, muscle weakness, anxiety, obstructive sleep apnea, hypertension, and a history of falling. Resident 54's medical record was reviewed 6/2/24-6/6/24. On 6/2/24 at 2:39 PM, an interview was conducted with resident 54. Resident 54 stated that she could wiggle her feet a bit, but was unable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined, for 2 of 53 sampled residents, the facility failed to ensure that residents who needed respiratory care, including tracheostomy care and tracheal suctioning, was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. Specifically, a resident was not provided the necessary equipment to prevent water buildup in their nasal cannula, and a resident's oxygen tubing was not changed weekly. Resident identifiers 36 and 41. Findings Included: 1. Resident 41 was admitted to the facility on [DATE] and again on 4/9/24 with diagnoses which include chronic respiratory failure with hypoxia, functional quadriplegia, obstructive pulmonary disease, neuromuscular dysfunction of bladder, protein-calorie malnutrition, protein-calorie malnutrition, contracture of muscle, rheumatoid arthritis, bed confinement status, urinary tract infection, pyelonephritis,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 out of 53 sampled residents, that the facility did not ensure each resident's drug regimen remained free from unnecessary drugs. An unnecessary drug was any drug when used in excessive dose; or for excessive duration; or without adequate monitoring; or without adequate indications for its use; or in the presence of adverse consequences which would indicate the dose should be reduced or discontinued. Specifically, a resident's medication was not being monitored and this resulted in the resident being hospitalized . Resident identifier: 41. Findings Included: 1. Resident 41 was admitted to the facility on [DATE] and again on 4/9/24 with diagnoses which include chronic respiratory failure with hypoxia, functional quadriplegia, obstructive pulmonary disease, neuromuscular dysfunction of bladder, protein-calorie malnutrition, protein-calorie malnutrition, contracture of muscle, rheumatoid arthritis, bed confinement status, urinary tract infection,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident 47 was admitted to the facility initially on 4/2/23, and was readmitted on [DATE] with diagnoses that included hemiplegia and hemiparesis, dementia without behavioral, psychotic, mood and anxiety disturbance, type 2 diabetes, bipolar disorder, panic disorder, major depressive disorder, and history of falling. Resident 47's medical records were reviewed between 6/2/24 and 6/6/24. A annual Minimum Data Set (MDS) dated [DATE] revealed that resident 47 had a Brief Interview for Mental Status (BIMS) of 13, indicating resident 47 was cognitively intact. The MDS also revealed that resident 47 did not exhibit any negative behaviors. Additionally, the MDS revealed there had been no Gradual Dose Reductions (GDR) attempted and the physician had not documented that a GDR was clinically contraindicated. On 4/2/23, a physician order documented, Risperidone Oral Tablet 0.25 MG [milligram]; Give 1 tablet by mouth two times a day for irritability. On 4/10/23, a physician order documented, Risperidone Oral Tablet 0.25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined that the facility did not ensure that all drugs and biological's were labeled in accordance with currently accepted professional principles, were stored under proper temperature controls, and included the expiration date when applicable. Specifically, fentanyl patches were not disposed of properly and discontinued eye drops were available for use in a resident room. Resident identifiers: 5, 41, 42, and 43. Finding Included: 1. Resident 5 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the diagnoses of encounter for palliative care, type 2 diabetes mellitus with diabetic neuropathy, venous insufficiency, hypertensive heart disease with heart failure, chronic respiratory failure with hypoxia, unspecified dementia and Alzheimer's disease. On [DATE] at 11:44 AM, an observation was made of resident 5 in their room. Resident 5 was brought back to their room by the Licensed Practical Nurse (LPN) 4 and Regional Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure that laboratory services were provided to meet the needs of 2 of 53 sample residents. Specifically, labs were not obtained per the physician order. Resident identifiers: 36 and 42. Findings included: 1. Resident 42 was admitted to the facility on [DATE] with diagnoses that included dementia with psychotic disturbance, restless leg syndrome, anxiety, osteoarthritis, diabetes mellitus, protein calorie malnutrition, hypertension, cognitive communication deficit and delirium. Resident 42's medical record was reviewed from 6/2/24 through 6/6/24. Resident 42 had a physician order dated 12/2/22 that indicated resident 42 was to have a serum creatinine level drawn every 6 months. On 6/4/24, a nursing progress note indicated that the resident had her blood drawn to check the serum creatinine. No lab results for serum creatinine since the lab was ordered were located in resident 42's medical record. On 6/6/24, the Regional Nurse Consultant was asked to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 53 sampled residents, that the facility did not promptly notify the ordering physician or provider of the laboratory results that fall outside of clinical ranges. Specifically, a resident's lithium levels and urinalysis results were not reported to the physician. Resident identifier: 36. Findings included: Resident 36 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which consisted of chronic obstructive pulmonary disease, polyosteoarthritis, malignant neoplasm of ovary, hyperlipidemia, chronic fatigue, morbid obesity, anxiety disorder, bipolar disorder, idiopathic peripheral autonomic neuropathy, presence of left and right artificial knee joint, insomnia, opioid dependence, and restless leg syndrome. On 6/2/24, resident 36's medical records were reviewed. Resident 36's physician orders revealed the following: a. On 9/8/23, a order for a Lithium level was initiated. b. On 9/13/23, a order for a Urinalysis was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0775 — isolatedKeep complete, dated laboratory records in the resident's record.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 53 sampled residents, that the facility did not file in the resident's clinical record laboratory reports that were dated and contained the name and address of the testing laboratory. Specifically, a resident's laboratory results were not located in the electronic medical records. Resident identifier: 36. Findings included: Resident 36 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which consisted of chronic obstructive pulmonary disease, polyosteoarthritis, malignant neoplasm of ovary, hyperlipidemia, chronic fatigue, morbid obesity, anxiety disorder, bipolar disorder, idiopathic peripheral autonomic neuropathy, presence of left and right artificial knee joint, insomnia, opioid dependence, and restless leg syndrome. On 6/2/24, resident 36's medical records were reviewed. Resident 36's physician orders revealed the following: a. On 9/8/23, a order for a Lithium level was initiated. b. On 9/13/23, a order for a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review it was determined, the facility did not provide for 1 out of 53 sampled residents, specialized rehabilitative services such as physical therapy and occupational therapy that were required in the resident's comprehensive plan of care. Specifically, a resident was not provided specialized rehabilitation services that were documented as being needed by the facility medical doctor upon admission. Resident Identifier: 54. Findings Included: Resident 54 was admitted to the facility on [DATE] with diagnoses which included cervical disc disorder, primary osteoarthritis, type 2 diabetes with neuropathy, hypothyroidism, morbid obesity, weakness, muscle weakness, anxiety, obstructive sleep apnea, hypertension, and a history of falling. Resident 54's medical record was reviewed 6/2/24-6/6/24. On 6/2/24 at 2:39 PM, an interview was conducted with resident 54. Resident 54 stated that she could wiggle her feet a bit, but was unable to move or feel her lower extremities.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 3 of 53 sampled residents, that the facility did not keep confidential all information contained in the resident's records, regardless of the form or storage method of the records. Additionally, the facility did not maintain the medical records on each resident that were complete, accurately documented, and readily accessible. Specifically, a resident's name was included in a different residents medical record, and a resident's medical records from the hospital were not included in the residents electronic medical records at the facility. Resident identifiers: 18, 42, and 43. Findings Included: 1. Resident 43 was admitted to the facility on [DATE] with diagnoses that included dementia, chronic obstructive pulmonary disease, hypothyroidism, muscle wasting, adult failure to thrive, nicotine dependence, and osteoarthritis. Resident 42 was admitted to the facility on [DATE] with diagnoses that included dementia, restless legs syndrome, anxiety disorders,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, the facility did not demonstrate having an assessment to identify Legionella and other opportunistic waterborne pathogens, control measures to prevent the growth of opportunistic waterborne pathogens, and how to monitor them. Additionally, a resident was observed helping another resident during dining and was touching the other resident's food with bare hands. Resident identifier: 24 and 46. Findings included: 1. On 6/6/24 at 9:38 AM, an interview was conducted with Assistant Director of Nursing (ADON) 2, who was the facilities designated infection preventionist. ADON 2 stated the Director of Maintenance (DOM) was the person in charge of water management. On 6/6/24 at 10:12 AM, an interview was conducted with the DOM who stated all of the facility domestic water goes through the water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-07-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that the facility did not distribute and serve food in accordance with the professional standards of food service safety. Specifically, food items in a walk-in freezer were open to air, the walk-in freezer was not functioning properly, food items in the walk-in refrigerator were open to air, and the kitchen was not clean. Findings include: On 7/18/22 at 4:03 PM, an initial walk-through of the kitchen was conducted. Observations were made of the food storage areas. a. In the reach-in freezer, a box of frozen cookie dough was open to air. A package of frozen hashbrowns was open to air. b. In the walk-in freezer, a box of dinner rolls was open to air. A box of frozen beef patties was open to air. An observation was made of ice on the ceiling and floor of the freezer, and frost buildup on food boxes near the freezer door. c. The floor under 2 oven units in the corner of the kitchen near the entrance to the assisted living side of the facility was observed to be dirty. d. The drain under a large mixer stand was observed to be dirty.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-07-21 · tag F0885 — failed to notify residents/families about COVID-19 — widespreadReport COVID19 data to residents and families.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that the facility did not inform residents, resident's families and representatives of a confirmed COVID-19 infection in a timely manner. Specifically, the facility did not send a notification to resident families and representatives by 5 p.m. the next calendar day following the occurrence of a confirmed COVID-19 infection. Findings included: On 7/19/22 at 3:10 PM, an interview was conducted with the Administrator (ADM). The ADM stated a Certified Nurses Assistant (CNA) had tested positive that morning at home. The ADM stated the CNA had not been working in the facility for the previous four days. On 7/21/22 at 10:15 AM, an interview was conducted with the Infection Preventionist (IP). The IP stated if there was someone who tested positive for COVID-19, the facility would test them again. The IP stated that if there was still a positive result the family and the physician would be contacted. The IP stated that only the families of the residents who were on the hallway where the positive case was located or the positive employee…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-21 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 4 of 31 sample residents, that the facility did not ensure that resident's had the right to request, refuse, and /or discontinue treatment and to formulate an advance directive. Specifically, resident's were not given the right to request, refuse, and/or formulate an advance directive. Resident identifiers: 40, 58, 62, and 332. Findings included: 1. Resident 40 was admitted to the facility on [DATE] with diagnoses that included, type II diabetes, rheumatoid arthritis, anxiety, major depressive disorder, history of falling, gastro-esophageal reflux disease, primary hypertension, and fracture of right pubis. On 7/21/22, resident 40's medical record review was completed. No POLST (Physician Orders for Life Sustaining Treatment) form was found in resident 40's medical record on 7/19/22 or 7/20/22. On 7/19/22, physician orders were reviewed and revealed an order for resident 40's code status to be DNR (Do Not Resuscitate) with a revision date 2/23/22. 2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-21 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined the facility did not ensure that each drug regimen was free from unnecessary drugs for 3 of 31 sample residents. An unnecessary drug is any drug when used in excessive dose; excessive duration; without adequate monitoring; without adequate indications for its use; or in the presence of adverse consequences which indicate the dose should be reduced or discontinued. Specifically, the facility was not assessing residents' blood pressure levels as necessitated for safe administration of blood pressure medication, causing residents to receive blood pressure medications outside of the medical provider's established parameters. Resident identifiers: 58, 62, and 74. Findings include: 1. Resident 58 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease, chronic combined systolic and diastolic heart failure, atrial fibrillation, atherosclerotic heart disease, major depressive disorder, acute respiratory failure, stage III chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-21 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined, for 4 of 31 sample residents, that the facility did not maintain medical records on each resident that were complete, accurately documented, and readily accessible. Specifically, residents Physician Orders for Life-Sustaining Treatment (POLST) forms and weekly skin notes were not included in the medical record. Resident identifiers: 40, 48, 58, and 62. Findings included: 1. Resident 40 was admitted to the facility on [DATE] with diagnoses that included, type II diabetes, rheumatoid arthritis, anxiety, major depressive disorder, history of falling, gastro-esophageal reflux disease, primary hypertension, and fracture of right pubis. On 7/20/22, resident 40's medical record review was completed. No POLST form was found in resident 40's medical record on 7/19/22 or 7/20/22. On 7/19/22, physician orders were reviewed and revealed an order for resident 40's code status to be DNR (Do Not Resuscitate) with a revision date of 2/23/22. On 7/20/22 at 1:30 PM, an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-21 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined that for 1 of 31 sample residents that the facility did not immediately consult with the resident's appropriate physician when there was a significant change in the resident's physical status and a need to alter treatment significantly, resulting in hospital intervention. Specifically, the appropriate physician was not immediately notified when a resident's wound worsened and the resident developed decreased blood pressure with tachycardia. Resident Identifier: 57 Finding include: Resident 57 was admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that initially included morbid obesity, anemia, low back pain, malignant neoplasm of breasts, lymphedema, and pressure-induced deep tissue damage of right upper and left upper back. On 6/30/22, resident 57 was readmitted with diagnoses that included severe sepsis with septic shock, myositis of right thigh and pressure ulcers of left and right buttock. On 7/20/22, a review of resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined that for 3 of 31 sample residents, the facility did not ensure that all residents were free from abuse. Specifically, one resident repeatedly and intentionally hit, shoved, swore at (e.g. bitch, asshole, son of a bitch), and threatened other residents. In addition, abused residents occasionally hit the abusive resident after being assaulted. Resident identifiers: 29, 46 and 49. Findings include: 1. Resident 29 was admitted to the facility on [DATE] with diagnoses that included unspecified dementia with behavioral disturbances, chronic obstructive pulmonary disease (COPD), incontinence, osteoarthritis, and irritability and anger. 2. Resident 49 was admitted to the facility on [DATE] with diagnoses that included pulmonary hypertension, spondylitis, osteoarthritis, chronic pain, anxiety, and mitral valve insufficiency. On 7/19/22 at 12:20 PM, resident 29 was observed with bruises on her arms. On 7/20/22 at 1:36 PM, resident 29 was observed in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-21 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined, for 3 of 31 sample residents, that in response to allegations of abuse, exploitation, or mistreatment, the facility failed to thoroughly investigate the abuse and identify abuse that occurred. Additionally, incidence of verbal abuse and injuries of unknown origin were not investigated. Resident identifiers: 29, 46, and 49. Findings include: 1. Resident 29 was admitted to the facility on [DATE] with diagnoses that included unspecified dementia with behavioral disturbances, chronic obstructive pulmonary disease (COPD), incontinence, osteoarthritis, and irritability and anger. 2. Resident 49 was admitted to the facility on [DATE] with diagnoses that included pulmonary hypertension, spondylitis, osteoarthritis, chronic pain, and mitral valve insufficiency. 3. Resident 46 was admitted to the facility on [DATE] and readmitted on [DATE] with current diagnoses that included penile cancer, palliative care, and a history of COVID-19. On 7/19/22 at 12:20 PM, resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-21 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed, for 1 of 31 sample residents, to develop and implement a comprehensive person-centered care plan for each resident that described services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. Specifically, the facility staff did not update a resident's care plan when the resident experienced a fall. Resident identifier: 62. Findings included: Resident 62 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included metabolic encephalopathy, essential hypertension, dehydration, chronic pain syndrome, accidental poisoning by unspecified narcotics, personal history of transient ischemic attack and cerebral infarction without residual deficits, dementia with behavioral disturbance, and dysphagia. On 07/18/22 at 4:35 PM, an interview was conducted with resident 62. Resident 62 stated she fell in her room about 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 31 sample residents, that the facility did not ensure that residents who had not used psychotropic drugs were not given these drugs unless the medication was necessary to treat a specific condition as diagnosed and documented in the clinical record. Specifically, a psychotropic medication that had a black box warning for the resident's condition was administered to the resident. Resident identifier: 22. Findings include: Resident 22 was admitted to the facility on [DATE] with diagnoses that included dementia with behavioral disturbance, primary hypertension, chronic pain syndrome, metabolic encephalopathy, history of transient ischemic attack (TIA), and cognitive communication deficit. On 7/21/22, resident 22's medical record review was completed. Resident 22's physician orders included a physician's order for Seroquel (Quetiapine fumarate), extended release tablet, 150 mg (milligrams), give 1 tablet by mouth at bedtime for dementia with psychotic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews it was determined that the facility did not ensure, for 2 of 31 sample residents, safe and secure storage of drugs and biologicals in accordance with accepted professional principles; or include the appropriate accessory and cautionary instructions, and the expiration date on the medication. Specifically, opened multi-dose vials of medication were found past their dispense dates and were available for use. Resident Identifiers: 3 and 14. Findings include: On 7/20/22 at 9:14 AM, the medication cart for the 300 hallway was observed. One multidose vial of Insulin Aspart/Novolog flex pen, 3 ml (milliliters) prefilled insulin syringe pen, was found with a dispensed date of 6/20/22 for resident 14. An interview was immediately conducted with Licensed Practical Nurse (LPN) 1. LPN 1 stated that the medications found in the cart was what nurses administered to the residents. LPN 1 stated that insulin was only good for 28 days once opened and proceeded to look in the cart. LPN 1 stated that resident 14's insulin syringe needed to be taken out of the drawer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-01-09 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that for 3 of 25 sample residents the facility did not notify and consult with the physician when there was a need to alter treatment significantly. Specifically the physician was notified consulted with in a timely manner when a residents wound condition deteriorated, when a resident's catheter become clogged, or when a resident experienced a change of condition after a fall. Resident identifiers: 8, 52, 118. Findings include: 1. Resident 52 was admitted to the facility on [DATE] with diagnoses which include dementia without behavioral disturbance, generalized anxiety, hypertension, and major depression. A record review for resident 52 was conducted on 1/7/20 and revealed the following progress notes. a. A progress note dated 12/22/19 at 2:50 PM, documented Patient has abrasion/skin tear on the back of her left leg. Injury occurred during transfer treated and will follow up for wound care orders. b. A progress note dated 12/22/19 at 7:35 PM, documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-01-09 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined that the facility did not ensure that the residents' medical records were secure and confidential. Specifically, observations were made of computer screens unattended which displayed resident personal information. Resident identifier: 9. Findings include: On 1/8/20 at 9:56 AM, Licensed Practical Nurse (LPN) 1 was observed walking down the hall. LPN 1 was observed to be out of visual range from the computer on the medication cart. The computer screen was observed to be open with a resident's identifying information. On 1/8/20 at 9:58 AM, observations were made of the 100 and 200 halls. There were laptop computers on top of the medication carts. The computers were observed to be unlocked and unattended with a resident's identifying information visible. On 1/8/20 at 11:21 AM, an observation was made of the 300 hall. There was a laptop computer observed to be unlocked and unattended by staff on medication cart. The computer screen was observed to have resident's identifying information visible. On 1/8/20 at 11:23 AM, an observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-01-09 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility did not conduct and document a facility-wide assessment to determine what resources were necessary to care for its residents competently during both day-to-day operations and emergencies. The facility must review and update that assessment, as necessary, and at least annually. The facility must also review and update this assessment whenever there was, or the facility plans for, any change that would require a substantial modification to any part of this assessment. Findings include: On 1/6/20, the Facility Assessment was requested to conduct the facility recertification survey. On 1/7/20, a breakdown of the resident population was provided by the Administrator. On 1/9/20 at 7:32 AM, an interview was conducted with the Administrator. The Administrator produced a binder with building information that was not part of the facility assessment. A third binder, labeled Emergency Binder, with a risk assessment for hazards was also located. The Administrator stated that the facility assessment did not include the training and competencies…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-01-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 of 25 sampled residents. Specifically, one resident who was colonized with MRSA (methicillin resistant staphylococcus aureus) did not have precautions in place to keep from infecting other residents and staff, and cross contamination was observed during medication pass and wound care. Resident identifiers: 1, 41, and 52. Findings include: 1. Resident 41 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included cellulitis, fibromyalgia, respiratory failure, MRSA, lupus, sepsis, heart failure, kidney failure, and skin picking disorder. Resident 41 was also receiving palliative care. On 1/6/20 at 4:10 PM, resident 41 was observed to be in her room with contact or isolation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined for 2 of 25 sampled residents, that the facility did not ensure that the residents were free from abuse. Specifically, one resident was grabbed on the arm by another resident, leaving a red mark. Resident identifiers: 1 and 54. Findings include: Resident 54 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses which included Chronic Obstructive Pulmonary Disease, hypertension, arthritis, chronic pain syndrome, heart disease, depression, and a history of hip fracture. On 1/7/20 at 10:03 AM, an interview was conducted with a family member of resident 54. The family member stated that resident 54 was beat up by another resident. On 1/9/20, resident 54's electronic medical record was reviewed. On 11/12/19 at 2:58 PM, an Interdisciplinary Team (IDT) meeting was held. The review stated Alleged incident: 11/8/19. During the afternoon of Friday, 11/8/19 resident stated that her roommate was on top of her on the ground and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, for 2 of 25 sample residents, that the facility did not report the results of an abuse investigation to the State Survey Agency within 5 working days of the incident. Specifically, an allegation of abuse was not reported to the State Agency. Resident identifiers: 1, 52 and 54. Findings include: 1. Resident 54 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses which included Chronic Obstructive Pulmonary Disease, hypertension, arthritis, chronic pain syndrome, heart disease, depression, and a history of hip fracture. On 1/7/20 at 10:03 AM, an interview was conducted with a family member of resident 54. The family member stated that resident 54 was beat up by another resident. On 1/9/20, resident 54's electronic medical record was reviewed. On 11/12/19 at 2:58 PM, an Interdisciplinary Team (IDT) meeting was held and an IDT meeting minutes note was entered in the nursing notes. The review stated Alleged incident:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 2 of 25 sample resident, that in response to allegations of abuse, exploitation, or mistreatment, the facility failed to thoroughly investigated. Specifically, the facility failed to thoroughly investigate an allegation of physical abuse of a resident by another resident. Resident identifiers: 1 and 54. Findings include: 1. Resident 54 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses which included Chronic Obstructive Pulmonary Disease, hypertension, arthritis, chronic pain syndrome, heart disease, depression, and a history of hip fracture. On 1/7/20 at 10:03 AM, an interview was conducted with a family member of resident 54. The family member stated that resident 54 was beat up by another resident. On 1/9/20, resident 54's electronic medical record review was completed. On 11/12/19 at 2:58 PM, an Interdisciplinary Team (IDT) meeting was held. The IDT meeting minutes, found in the nursing notes, revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined for 1 of 25 sample residents, that the facility did not ensure that the resident's environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents. Specially, a skin tear occurred for one resident that required sutures. Resident identifier: 52. Findings include: Resident 52 was admitted to the facility on [DATE] with diagnoses which include dementia without behavioral disturbance, generalized anxiety, hypertension, and major depression. A record review was completed for resident 52 on 1/7/20 and revealed the following. a. A progress note dated 12/22/19 at 2:50 PM, documented Patient has abrasion/skin tear on the back of her left leg. Injury occurred during transfer treated and will follow up for wound care orders. b. A progress note dated 12/22/19 at 7:35 PM, documented Resident's left leg abrasion is approximately 5 inch half circle. Do to continue oozing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined for 1 of 25 sampled residents, the facility did not ensure a resident who was incontinent of bladder received appropriate treatment and services to prevent urinary tract infections. Specifically, a resident with a catheter developed an E. coli urinary tract infection. Resident identifier: 8. Findings include: Resident 8 was admitted to the facility on [DATE] with diagnoses which included cerebral palsy, chronic pain syndrome, depression, benign prostatic hyperplasia (BPH), urinary device (suprapubic catheter) for neurogenic bladder and/or obstructive uropathy, and a diaphragmatic hernia. On 1/7/20 at 10:39 AM, resident 8 was observed to have sediment in his catheter tubing. Resident 8 was interviewed and stated that he had problems with his catheter clogging. A record review was completed on 1/9/20 for resident 8's electronic medical record. Nursing notes revealed the following; a. On 6/14/19 at 1:54 PM, Resident was seen at the office of [a urologist] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-09 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that for 1 of 25 sample residents the facility did not ensure that a resident who was fed by enteral means received the appropriate treatment and services to prevent complication of enteral feeding including but not limited to aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, and nasal-pharyngeal ulcers. Specifically, one resident had multiple emergency room visits for a clogged tube and went 24 hours without any food or fluids. Resident identifier: 118. Findings include: Resident 118 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which include pneumonitis, type 2 diabetes, unspecified dementia without behavioral disturbance, history of falling and major depressive disorder. A record review was conducted for resident 118 on 1/8/20 and revealed the following progress notes. a. A progress note dated 11/4/19 at 10:03 AM, documented Patient nasal gastric (NG) tube is clogged. Unable to flush or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-09 · tag F0777 — isolatedProvide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 25 sample residents that the facility did not promptly notify the ordering physician, physician assistant, nurse practitioner or clinical nurse specialist of results that fell outside of clinical reference ranges. Specifically the facility did not notify a medical provider for 39 hours after the results were complete and faxed to the facility, and did not accurately report the results. Resident identifier: 21. Findings include: Resident 21 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which include Sepsis, type 2 diabetes, acute and chronic respiratory failure, multiple sclerosis, chronic obstructive pulmonary disease, paroxysmal atrial fibrillation, and use of long term (current) use of anticoagulants. Resident 21's medical records were reviewed on 1/7/20 and revealed resident 21 had a DVT of the right lower extremity. A review of the Venous Doppler Ultrasound of the Right Lower Extremity revealed the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that for 1 of 25 sample resident the facility did not maintain medical records on each resident that were complete, accurately documented, readily accessible and systematically organized. Specifically ones resident did not have weekly wound assessment documented in the medical record, and a weekly wound assessment was documented on a different day than it was completed. Resident identifier: 52. Findings include: Resident 52 was admitted to the facility on [DATE] with diagnoses which include dementia without behavioral disturbance, generalized anxiety, hypertension, and major depression. A record review for resident 52 was competed on 1/7/20 and revealed no documentation of wound assessments from the wound nurse. A record review of resident 52 progress notes completed on 1/9/20 revealed the following progress note. a. A progress note dated 1/9/20 at 7:11 AM, documented Resident skin tear has ulcerate and it measures 4.5 centimeters (cm) x5.0 cm x 0.3 cm with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$153,114 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $153,114 — penalty dated 2024-06-06
- Medicare payment denial — starting 2024-07-30 for 458 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CASCADES HEALTHCARE — 19 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 1.7 | -0.7 vs chain |
| Staffing | 2 of 5 | 2.1 | -0.1 vs chain |
| Quality measures | 4 of 5 | 4.1 | ≈ chain avg |
The other 18 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| LANGFORD, SCOTT | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER | since 09/18/2018 |
| MCSPADDEN, DARIN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| BARNEY, JANETT | Individual | CORPORATE DIRECTOR | since 09/18/2018 |
| BROWN, GARY | Individual | CORPORATE DIRECTOR | since 09/18/2018 |
| OAKDEN, RICHARD | Individual | CORPORATE DIRECTOR | since 09/18/2018 |
| ROBINSON, MATTHEW | Individual | CORPORATE DIRECTOR | since 09/18/2018 |
| SMITH, VAL | Individual | CORPORATE DIRECTOR | since 09/18/2018 |
| WHITE, CRAIG | Individual | CORPORATE DIRECTOR | since 09/18/2018 |
| BEAVER VALLEY HOSPITAL | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 09/18/2018 |
| CASCADES HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| BAIRD, GREGORY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| FULLMER, CHAD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| MERRELL, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/22/2024 |
CMS files one row per role, so the 21 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $411K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in UT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Utah Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 465137. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-06-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.