Des Arc Nursing And Rehabilitation Center
2216 West Main Street, Des Arc, AR 72040 · For profit - Limited Liability company · 98 certified beds · (870) 256-4194 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0609, F0610) — most recent Jan 2024
- it has a citation for mishandling residents’ money or property (F0569)
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $8,021 in federal fines (most recent 2024-01-12)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- about 55% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.4% | 9.5% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.2% | 4.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.5% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.6% | 1.4% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.2% | 3.9% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 4.6% | 10.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 25.1% | 21.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.6% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 7.7% | 13.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.1% | 10.9% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 4.3% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 80.0% | 77.7% | 79.4% | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 35 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 12% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.3%CMS range 36.0–64.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 7.0–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 18.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.3%CMS range 3.8–13.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.21 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 98 beds and averages 57.1 residents a day — about 58% occupied, or roughly 41 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.83 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.62 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.34 hrs/resident/day on weekends vs 4.03 on weekdays — 17% thinner on weekends. RN hours go from 0.60 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
33 citations, most serious first. The 14 most serious are shown; the remaining 19 are one tap away and print in full.
- Immediate jeopardy · J2024-01-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure residents with injuries of unknown sources were identified and reported in an appropriate and timely manner, to rule out the possibility of abuse for 1 (Resident #29) of 1 sampled resident who had an injury to the skin from an unknown source. This failed practice resulted in noncompliance at the level of Immediate Jeopardy, which caused or could have caused serious injury, serious harm, and or possible death, and had the potential to cause more than minimum harm to 66 residents who resided in the facility according to the Roster Matrix provided by the Administrator on 1/8/2024 at 10:48 AM. The Administrator was informed of the Immediate Jeopardy condition on 1/11/2024 at 12:23 PM. The State Office accepted the Plan of Removal, and the Immediate Jeopardy was removed on 1/12/2024 at 9:50 AM. The findings are: A review of an admission Record, indicated the facility admitted Resident #29 with a diagnosis that included Alzheimer's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-01-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure residents with injuries of unknown sources were identified and reported in an appropriate and timely manner, which resulted in failure to thoroughly and immediately investigate and rule out the possibility of abuse, for 1 (Resident #29) of 1 sampled resident who had an injury to the skin from an unknown source. This failed practice resulted in noncompliance at the level of Immediate Jeopardy, which caused or could have caused serious injury, serious harm, and or possible death, and had the potential to cause more than minimum harm to 66 residents who resided in the facility according to the Roster Matrix provided by the Administrator on 1/8/2024 at 10:48 AM. The Administrator was informed of the Immediate Jeopardy condition on 1/11/2024 at 12:23 PM. The State Office accepted the Plan of Removal, and the Immediate Jeopardy was removed on 1/12/2024 at 9:50 a.m. The findings are: A review of an admission Record, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-01-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure staff correctly and safely used a mechanical lift to transfer a resident; and failed to ensure staff secured a specialized chair while assisting the resident when using a mechanical lift according to the manufacturer's instructions for 1 (Resident #33) of 1 sampled resident observed during a lift transfer using a mechanical lift to prevent potential serious injury, serious harm, and possible death. This failed practice resulted in Immediate Jeopardy, which caused or was likely to cause serious harm, injury, or death to Resident #33, who was transferred using a malfunctioned mechanical lift and was transferred into a specialized chair that was not secured during immobility. This failed practice had the potential to cause more than minimal harm to 19 residents who required a mechanical lift for transfers according to a list provided by the Director of Nursing (DON) on 1/12/2024 at 10:37 AM. This failed practice resulted in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-01-12 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure Certified Nursing Assistants (CNAs) were able to demonstrate competency in safely conducting manual transfers to prevent potential serious injury, serious harm, and or death for 1 (Resident #33) of 1 sampled resident who required assistance with transfers. The failed practice had the potential to affect 19 residents who required assistance with transfers using a mechanical/manual lift according to a list provided by the Director of Nursing (DON) on 1/12/2024 at 10:37 a.m. This failed practice resulted in non-compliance at the level of Immediate Jeopardy. The Administrator was notified of the Immediate Jeopardy on 1/10/2024 at 3:36 PM. The State Office accepted the Plan of Removal on 1/11/2024 at 1:46 PM. The findings are: A review of an admission Record indicated the facility admitted Resident #33 with a diagnosis of dementia. The Annual Minimum Data Set (MDS), dated [DATE], revealed Resident #33 had a Brief Interview for Mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-16 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure the internal components of the ice machine were cleaned and the container for storing the ice scoop were cleaned when reviewed for safety and infection control to prevent waterborne illnesses. Findings include: On 01/16/2025 at 8:20 AM, the Administrator stated the facility did not have a policy for the ice machine. During an observation on 01/16/2025 at 8:00 AM, the Dietary Manager used a napkin to go around the edges inside the ice machine. Inside the ice machine was a metal border on the top portion of the machine. After wiping the metal plate, a black residue was noted to be on the napkin. After completing the ice machine, the ice scoop drawer was removed and inside the drawer was a pink/beige residue in the corners around the drawer. On 01/16/2025 at 8:05 AM, the Dietary Manager reported that the Maintenance Supervisor was responsible for cleaning the ice machine, and that the Dietary Department was responsible for washing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure call lights were placed in reach for resident's use and failed to ensure residents with functional limited range of motion call lights were placed in reach and accessible for use for 3 (Resident #27, Resident #35, and Resident #270) of 59 sampled residents. The findings are: 1. Review of the of Resident #27 ' s admission Record reveal diagnoses of Alzheimer's disease and severe dementia with agitation. a. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/20/2024, indicated the resident had a Brief Interview for Mental Status (BIMS) of 00 which indicated severely impaired cognitive skills. b. On 01/13/2025 at 2:21PM this surveyor observed Resident #27 in bed. The call light was at the foot of the bed along the side of the wall. Resident #27 could not reach it. c. On 01/13/25 at 2:30 PM, Resident #27 was observed lying in bed with eyes closed. The call light was at the bottom of the bed along the side of the wall. The call light was not within reach of the resident. d. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-16 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interviews, facility document review, it was determined that the facility failed to complete an accurate Minimum Data Set (MDS) for 1 (Resident #7) of 8 sample mix residents reviewed for MDS accuracy. The findings are: Review of Resident #7's Administration Record dated 05/2/2022, noted a diagnosis of Stroke (Cerebral Infarction). Review of Resident #7s Care Plan with a date of 07/11/2022, noted Resident #7 on prevention for blood clots from forming (antiplatelet) therapy related to stroke. Administer blood thinner (anticoagulant) medications as ordered by physician. Review of Resident #7's quarterly MDS with an Assessment Reference Date (ARD) of 12/12/2024, noted on Section N0415- High- Risk Drug Classes: Use and Indication, E. Anticoagulant: Yes. Review of Resident #7's Order Summary Report dated 01/14/2025, noted [Medication used to help prevent blood clots] tablet chewable 81 milligrams (MG) give 1 tablet by mouth one time a day for stroke (CVA), with a start date of 03/24/2023. Review of Resident #7's Order Summary Report Active, Completed, Discontinued,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-16 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure the comprehensive care plan addressed and individualized appropriate care and services for 3 (Resident #20, # 37, 30) of 14 sample mix residents reviewed for care plans. The findings are: Review of Resident #37's admission Record dated 10/07/2024, noted diagnoses for hypothyroidism, type 2 diabetes mellitus, chronic heart failure, schizophrenia, pain, depressive episodes, pain in joints, heart attack (myocardial infarction), and atrial fibrillation (A-Fib). Review of Resident #37's Care plan dated 10/7/2024, did not note medication names or black box warnings. Review of Resident #37's Order Summary Report with a date of 1/15/2025, noted [Name brand thyroid medication] oral tablet 75 micrograms (MCG) give 75 mcg by mouth in the morning related to low thyroid (hypothyroidism); [Name brand glucagon-like peptide-1 receptor agonist medication] (1 milligram (MG) per dose) subcutaneous solution pen-injector 4 MG per 3 (milliliter (ML) inject 2 mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-16 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and facility document review, it was determined that the facility failed to ensure mechanical soft food was ground to the right consistency to meet the needs of residents who required a mechanical soft diet during one (1) of one (1) meal service observed. The failed practice had the potential to affect eight (8) residents who required mechanical soft diets. The findings include: On 11/15/2025 at 7:36 AM, the Dietary Manager stated the facility did not have a policy for mechanically altered foods. On 11/14/2025 at 11:07 AM, [NAME] #4 stated the facility had 3 pureed and 8 mechanical soft diets and 2 regular diets who requested mechanical soft meat. After gathering supplies needed to begin preparing for mechanical soft, [NAME] #4 began by using the processor machine and added 10 pork chops to process into mechanical soft. After completing the blending process, [NAME] #4 poured the mechanically altered pork chops into a pan, covered the pan with aluminum foil, and placed on the steam table. During a concurrent observation and interview, on 11/14/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, and facility policy review, it was determined that the facility failed to ensure infection control processes are maintained for 2 (Resident #8 and #270) residents of 3 residents reviewed for improper handling of eating utensils and not being under contact isolation for communicable disease. Finding included: Review of a facility undated policy titled, PP Infection Control, indicated, The facility will establish and maintain an infection Control Program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of disease and infection. A review of a facility policy titled, Transmission-Based (Isolation) Precautions, dated 2022, indicated, for a resident who is immuno-compromised; should be on contact isolation for herpes zoster (shingles). Review of the admission Record, indicated the facility admitted Resident #270 with diagnoses that included: chronic obstructive pulmonary disease, acute and chronic respiratory failure; malnutrition, myocardial infarction, iron deficiency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, it was determined that the facility failed to ensure dignity was maintained for 1 (Resident #10) of 1 sampled resident reviewed for dignity while passing meal trays. Finding included: 1.Review of a facility policy titled Resident Rights and Responsibilities with no date indicated, The facility protects and promotes the rights of each resident admitted in order to provide a dignified existence. Review of an admission Record indicated the facility admitted Resident # 10 on 12/14/2012, with diagnoses of bipolar disorder and generalized anxiety disorder. The annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/06/2025, revealed Resident #10 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated Resident #10 was moderately cognitively impaired. On 01/15/2025 at 7:39 AM this surveyor observed Certified Nursing Assistant (CNA) #1 serving meal trays to the residents in the dining room. CNA #1 served all the residents in the dining room except Resident #10. CNA #1 left the dining room without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure Advance Directives were up to date in the electronic medical record (EMR) for 1 (Resident #24) of 1 resident reviewed for Advance Directives. The findings include: A review of the facility's undated policy titled Advance Directives, indicated that revocation will be documented in the resident's plan of care and/or the medical record. A review of the admission Record, indicated the facility admitted Resident #24 with diagnoses that included hemiplegia and hemiparesis following cerebral infarction and post-traumatic stress disorder. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of [DATE], revealed Resident #24 had a Brief Interview for Mental Status (BIMS) score of 0, which indicated the resident had severe cognitive impairment. A review of Resident #24's Care Plan, initiated on [DATE], revealed the resident had requested that no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure food items were labeled, dated, stored properly in sealed packaging, and the dishes were properly cleaned and sanitized, to prevent growth of bacteria, for residents who receive meals from 1 of 1 kitchen. This failed practice had the potential to affect 66 residents who receive meals from the kitchen, according to list provided by the Dietary Manager on 1/11/2024 at 3:30 p.m. The findings are: A review of the facility policy, Receiving and Storage, dated 2010, indicated all foods should be covered, labeled and dated. On 1/8/2024 at 9:55 AM, aluminum foil was observed covering the bottom shelf of the steam table. The aluminum foil was stained and had hard dried substances on it and was not clean. On 1/8/2024 at 9:57 AM, a pan of dumplings, a pan of green beans, and a pan of polish sausage was on the stove and was not covered. On 1/8/2024 at 10:00 AM, a metal cart holding clean dishes was observed in the kitchen. A metal pan with a metal rack was observed on the bottom shelf of the metal cart. The metal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-12 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure staff sat at eye level while assisting residents with meals for 2 (Residents #22 and #33) of 2 sampled residents who required assistance with meals; and failed to provide privacy during care for 1 (Resident #33) of 1 sampled resident who required assistance with activities of daily living. The findings are: 1. A review of an admission Record, indicated the facility admitted Resident #22 with a diagnosis of stage 5 chronic kidney disease. The Quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident #22 had a Staff Assessment for Mental Status (SAMS) score of 2, which indicated the resident had moderate cognitive impairment. The resident required maximum assistance for eating. Review of Resident #22's Care Plan, revised on 10/25/2021, revealed the resident had an activity of daily living (ADL) self-care performance deficit related to seizures, fibromyalgia, type 2 diabetes mellitus, lack of coordination, cerebral vascular…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 19 citations
- Potential for harm · Ecited before2024-01-12 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure 1 (Resident #222) of 1 sampled resident received lunch choices ordered the morning of 1/8/2024. The findings are: a. On 01/08/24 at 12:53 PM, observed Resident #222 sitting up in a motorized wheelchair in the dining room. Lunch was served to Resident #222 by Licensed Practical Nurse (LPN) #2. Resident #222 stated, I ordered sausage, and they brought me chicken and dumplings. The Surveyor observed chicken and dumplings, green beans, cornbread, strawberry ice cream, iced tea, and water on Resident #222's tray. b. On 01/08/24 at 12:55 PM, sausage and corn were delivered to Resident #222 by LPN #2. Resident #222 asked for a slice of bread and mustard at 12:56 PM. Resident #222 stated, I didn't get any cobbler either. c. On 01/08/24 at 12:58 PM, a Certified Nursing Assistant (CNA) brought Resident #222 mustard and bread as requested and told Resident #222 they had run out of cobbler. d. On 01/09/24 at 02:30 PM, Resident #222 was sitting up in a specialized wheelchair in the resident's room watching TV. Dietary Employee…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to ensure a safe, clean, comfortable homelike environment was maintained by failing to ensure resident bathrooms were cleaned, foul odors were addressed on the Secure Unit, vinyl furniture was repaired, tiles and bedside tables were maintained and repaired, dead insects were cleaned from window seals, empty urine bottles were stored appropriately, burnt out lightbulbs were changed, and baseboards, walls, and floors were repaired throughout the facility. This failed practice had the potential to affect 66 residents residing in the facility, based on a Midnight Census Report dated 1/7/2024 provided by the Business Office Manager on 01/8/24 at 10:30 AM. The findings are: On 01/08/24 at 12:10 PM, a strong odor of ammonia and urine was noted upon entrance into the 600 Hall Secure Unit. The Dayroom on the 600 Hall Secure Unit contained two vinyl brown couches with torn vinyl on the arms and seams; a nightstand with the top peeling; a brown chair…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure nail care was regularly provided for 1 (Resident #221) of 1 sampled resident who was dependent for nail care and oral care was regularly provided for 1 (Resident #223) of 1 sampled resident who was dependent for oral care to maintain good hygiene, promote a sense of wellbeing, and prevent potential injuries or infections. The findings are: 1. Resident #221 had a diagnosis of aftercare following joint replacement surgery and unspecified systolic congestive heart failure. a. A 5-Day admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/27/23 documented a Brief Interview for Mental Status (BIMS) of 10 (8-12 indicates moderately cognitively impaired) and was dependent on staff for personal hygiene. b. A Care Plan with an initiation date of 12/22/23 documented, .requires assistance with ADLs [activities of daily living] due to left hip fx [fracture] and arthroplasty . Personal Hygiene: requires partial/mod…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide skin treatment for 1 (Resident #18) sampled resident who had a dry red rash to the face and neck. The findings are: Resident #18 had a diagnosis of dementia with agitation. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/20/2023 documented the resident scored 9 (8-12 indicates moderately cognitively impaired) on a Brief Interview for Mental Status (BIMS) and had no skin issues. On 01/08/24 at 10:28 PM, 01/09/2024 at 9:00 AM, 01/09/2024 at 2:00 PM and 01/11/2023 at 3:00 PM, the skin on Resident #18's face was red and splotchy with white dry scaly patches noted on the right side of nose, his forehead, and chin. Resident #18's January 2024 Physician's Orders did not document any orders to treat the rash and scaly areas to the face. Resident #18's task sheet did not document a refusal of care in the past 30 days. Resident #18's Body Audit Report completed on 01/10/2024 noted no negative findings with clear skin. Resident #18's Care Plan with an initiated date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure physician's orders for cleaning the BiPAP (bilevel positive airway pressure) mask and machine were followed for 1 (Resident #16) of 1 sampled resident and an oxygen humidifier bottle was adequately filled with water and deemed safe for administration for 1 (Resident #52) of 1 sampled resident. The findings are: 1. Resident #16 had a diagnosis of Obstructive Sleep Apnea. The Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/31/23 documented a Brief Interview Mental Status (BIMS) score of 15 (13-15 indicates cognitively intact) and had a non-invasive mechanical ventilator (CPAP (continuous positive airway pressure)/BiPAP). a. A Physicians Order dated 3/23/23 noted clean BIPAP water tank & Mask with soap and water, wipe down external surface of machine, mask and tubing, allow to air dry not in direct sunlight every day shift and every 24 hours as needed . b. A Care Plan initiated 5/26/23 documented, .Clean…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and record review, the facility failed to remove expired medications and note open dates on labels of opened multi-dose containers. The findings are: On 01/10/24 at 1:18 PM, while checking the medication storage room with Licensed Practical Nurse (LPN) #1, the Surveyor observed an open pint of ice cream with no open date and no resident name in the freezer section of the medication only refrigerator located under the counter in the medication room. The Surveyor asked who it belonged to. LPN #1 stated, I don't know, usually the residents have their name on theirs. The Medication refrigerator contained 6 prefilled influenza syringes with an expiration date of June 2023. On the left side of the countertop of the medication room was an open box of Budesonide inhalation solution containing 3 plastic ampules in an open foil envelope, did not contain an opened date. On a shelf on the wall to the left of the door was a plastic container containing the following expired pen injector needles 30mm (millimeter), 5mm, one - with an expiration date of May 2021, two- with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the Quality Assurance and Performance Improvement program (QAPI) Committee developed and implemented appropriate plans of action to prevent repeated deficiencies for F561 Self Determination; F645 Preadmission Screening and Resident Review (PASRR) evaluation for Mental Disorder and Intellectual Disorder, F 657 Care Plan Timing & Revision and F 812 Food Procurement, Store/Prepare/Serve and F 689 Free from Accidents/Hazards which resulted in Immediate Jeopardy. These failed practices had the potential to affect 66 residents as identified on the Resident Matrix provided by the Administrator on 01/08/24 at 09:35 am. The findings are: 1. A Recertification survey was conducted on 01/12/24 at the facility. During this survey, F561 was cited for the facility ' s failure to ensure Resident #222 received the lunch meal that he had ordered that morning. (01/08/24) A review of the facility's Plan of Correction (POC), with a correction date of 11/13/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure infection control measures, including handwashing and/or glove changes between dirty and clean tasks; and residents were clean of feces after incontinent care for 1 (Resident #33) of 1 sample resident; the oxygen nasal cannula was contained for 1 (Resident #53) of 1 sampled resident; and urinals were not hanging on trash cans for 1 (Resident #56) of 1 sampled resident; and housekeeping staff performed hand hygiene/or used gloves to remove a wet black substance from the environment to prevent the spread of infection and or transmission of diseases. The findings are: 1. A review of an admission Record indicated the facility admitted Resident #33 with a diagnosis of dementia. The Annual Minimum Data Set (MDS), dated [DATE], revealed Resident #33 had a Brief Interview for Mental Status (BIMS) score of 00, which indicated the resident had severe cognitive impairment. The resident was dependent for all activities of daily living (ADLs).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-12 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a safe, sanitary, and comfortable environment for residents and staff on halls 300, 400, and 600. The findings are: A review of the facility's undated policy titled, Summary of Residents' [NAME] of Rights, indicated, The facility must ensure and protect the human right of every individual in residence and to that end will provide a clean healthy attractive environment wherein the resident will receive treatment without discrimination as to race, color, religion, sex, national origin, disability or source of payment. On 01/08/2024 at 12:10 PM, a strong odor of ammonia and urine was noted upon entrance into the 600 Hall secure unit. The Dayroom on the 600 Hall Secure Unit contained two vinyl brown couches with torn vinyl on the arms and seams; a nightstand with the top peeling; a brown chair with peeling vinyl exposing the foam; and a plastic over the bed table that was ripped six inches and exposing a hard plastic pointed area. Thirty six inches of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident with mental disorder was referred for a level II PASRR [Preadmission Screening and Resident Review] evaluation for one (Resident #28) of 1 sampled resident. The findings are: Resident #28 had diagnoses of Post Traumatic Stress Disorder (PTSD) and Major Depressive Disorder. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/19/2023 documented both PTSD and Depression. On 01/09/24 at 11:00 AM, the Surveyor was unable to locate the level II PASRR screening report in Resident #28's medical record. Resident #28's Care Plan documented, .has a diagnosis of depression and PTSD .Psych consult as necessary . 01/11/24 at 09:57 AM, the Surveyor asked the Business Office Manager (BOM) if she could provide a copy of Resident #28's Level II PASSR, from the screening agency. After the BOM searched in the Electronic Health Record and two separate paper charts, she was unable to locate a completed PASSR. The BOM was able to locate a paper application that had been sent to the screening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to review and revise the resident care plan in a timely manner to address a decline in function for 1 (Resident #3) sampled resident. The findings are: Resident #3 had a diagnosis of dementia. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/21/2023 documented Brief Interview for Mental Status (BIMS) of 6, which indicates severe cognitive impairment and was independent for transfers, bed mobility and toileting. Always continent of bowel and bladder. The Significant Change in Status MDS with an ARD of 12/21/23 documented a BIMS of 4, which indicates severe cognitive impairment and was always incontinent of bowel and bladder. On 01/10/2024 at 10:45 AM, observed two Certified Nursing Assistants (CNAs) position Resident #3 in bed as well as preform incontinent care. Resident #3's Care Plan with a revision date of 9/15/2023 documented, .has an ADL [activities of daily living] self-care performance deficit .is independent with toileting, transfers and bed mobility . On 01/12/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-10-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure food items stored in the refrigerators, freezers, and dry goods area were sealed, labeled, and dated to prevent the potential food borne illness, failed to ensure foods in unit refrigerators were labeled and dated, and failed to ensure spices were used prior to losing flavor, potency, and color for residents who received meals from 1 of 1 kitchen. The failed practices had the potential to affect 62 residents who received meals from the kitchen (total census: 62), as documented on a statement provided by Director of Nursing (DON) on 10/14/2022 the facility had no residents NPO (No Food by Mouth). The findings are: a. On 10/10/22 at 11:45 AM, The Surveyor began the Initial tour of kitchen with Dietary Manager (DM) in the dry storage room which contained the following: - 4 chicken noodle soup cans with no received date - 1 can of Rotel with no received date - 1 open box of bottles of chocolate syrup no received or opened date. A dead roach fell off…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-14 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a resident's self-determination was supported by providing a compatible roommate to promote psychosocial well-being for 1 (Resident #10) of 19 (Residents #1, R #3, R #9, R #10, R #11, R #13, R #16, R #18, R #23, R #29, R #34, R #37, R #43, R #44, R #49, R #53, R #57, and R #261) sample selected residents who reside with a roommate. The findings are: Resident #10 had diagnoses of Chronic Embolism and Thrombosis of unspecified Deep veins of Lower Extremities, Osteoarthritis, and Congestive Heart Failure. Quarterly Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 7/18/22 scored a 12 (8-12 Moderate Cognitive Deficit). a. On 10/10/22 at 02:53 PM, during an initial screening interview, R #10 reported, I want a new roommate, but the nurse said she's not sure if I can have one and I have been stuck with her (pointing to roommate) for a long time now. R #10 went on to explain that she likes to watch TV (television) but her roommate does not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-14 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Interview and Record Review, the facility failed to ensure residents that received Medicaid benefits were notified when the amount in the resident's trust account reached $200 less than the Supplement Security Income (SSI) resource limit for one person for 3 of 3 (Resident #16, R #25 and R #44) sampled selected residents who had a resident trust account with the facility. This failed practice had the potential to affect 26 residents that received Medicaid benefits and had resident trusts managed by the facility, per Trust Current Account Balance report received 10/12/22 from Business Office Manager (BOM). The findings are: a. On 10/12/22 at 04:27 PM, The Surveyor requested $200 Medicaid notification letters for R #16, R #25 and R #44 from BOM, in her office. BOM stated, I have never sent any notification letters. I just call the families or tell the residents. The Surveyor asked, Do you document your calls in [Electronic Record] or anywhere else? The BOM stated, No, but I can document them now. I will put it in this box (pointing to box labeled 'prayer box') and hope for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure residents were not exposed to unsafe water temperatures for 16 (Resident #1, R#3, R#6, R#9, R#13, R#16, R#18, R#23, R#25, R#29, R#37, R#43, R#49, R#53, R#57, & R#261) sample selected residents who were capable of reaching faucets and failed to ensure fire safety equipment was located in smoking areas to protect residents from the potential of injury related to fire hazards for 6 (Resident #29, R#36, R#43, R#49, R#55 and R#59) sampled selected residents who smoked in the smoking area outside at the end of 300 hall. This failed practice had the potential to affect 14 residents who smoked in the smoking area outside at the end of 300 hall, according to the smoking list provided by the Director of Nursing (DON) on 10/12/22. The findings are: a. On 10/10/22 at 03:01 PM, due to concern of very hot water temperature in the general bathroom on 400 halls, the Surveyor requested to accompany the Maintenance Employee and check a bathroom's water temperature…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure an indwelling urinary catheter collection bag was stored in a manner to prevent possible contamination and infections for 1 (Residents #43) of 3 (#37, #42, #43) sampled residents who had an indwelling urinary catheter, according to a list provided by the Director of Nursing on 10/14/2022. The findings are: Resident #43 had diagnoses of Extended spectrum beta Lactamase Resistance; personal history of Urinary Calculi; encounter for Attention to Cystostomy; Neuromuscular Dysfunction of Bladder; and Multiple Sclerosis. The Significant Change Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 09/07/2022 Q (every) documented resident scored 15 (13-15 cognitively) on the Brief Interview for Mental Status (BIMS), section H documented indwelling catheter. Physician's Orders documented, .12/30/21 Suprapubic Catheter 16 FR (French) with 5 CC (Cubic Centimeter) balloon record output every shift related to multiple sclerosis . Flush catheter with 10 CC water for discomfort or cloudy urine every 8 hours…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the resident's right to reside and receive services in the facility with reasonable accommodation of resident needs were met and contributed to the resident attaining or maintaining her highest practicable level of independence and well-being for 1 (Resident #39) of 16 (Resident #1, R#3, R#6, R#9, R #13, R #16, R #23, R #25, R #29, R #37, R #43, R #49, R #53, R #57, and R #261) sample selected residents who were capable of reaching their own belongings, as documented on a list provided by the DON (Director of Nursing) on 10/14/22. The findings are: Resident #39 had diagnoses of Acquired Absence of Left leg below knee, Rheumatoid Arthritis, Contusion of Right Knee, and Myocardial Infarction. Quarterly Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 8/31/22 scored a 13 (13-15 Indicate Cognitively Intact) and documented use of wheelchair assistive device and one-person physical extensive assistance for transfers and bed mobility. a. On 10/10/22 at 12:55 PM, during initial screening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-14 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility failed to ensure the Preadmission Screening and Resident Review (PASRR) evaluation process was completed in accordance with the State PASRR process for 1 (R #1) of 11 (Resident 1, R #6, R #11, R #16, R #18, R #25, R #29, R #43, R #44, R#49, and R #57) sample residents who had a diagnosis of a Serious Mental Disorder and/or Intellectual Disability (ID), in order to ensure the resident received appropriate care and services per list provided by the Director of Nursing (DON) on 10/14/22. The findings are: Resident #1 had a diagnosis of bipolar disorder. A Quarterly Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 9/26/22 scored a 14 (13-15 Indicate Cognitively Intact). a. On 10/11/22 at 1:13 PM, The Surveyor asked the Medical Records Employee, if she had a PASRR for R#1. The Medical Records Employee looked in the electronic record and could only locate a PASRR completed out of state. The Medical Records Employee called the Business Office Manager (BOM) to office. The Surveyor asked BOM, Was a PASRR completed for R #1? b. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-14 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a comprehensive plan of care was revised for a resident who had a Stage 3 Pressure Ulcer, to ensure that resident's individual needs were met and maintained for 1 (Resident #16) of 4 (Resident #11, R #16, R #44, and R #43) sampled case mix residents who had pressure ulcers per a list provided by the Treatment Nurse on 10/14/22. The findings are: Resident #16 with diagnoses of Stage 3 Pressure Ulcer Left Lateral Malleolus and Severe Intellectual disability. A Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) date of 8/2/22 documented, the resident required 2+persons extensive assist for bed mobility, transfers extensive assist of one person for dressing, toileting, personal hygiene and was totally dependent on staff for bathing. a. On 10/11/22 at 01:56 PM, Resident (R #16) sitting in common area in a wheelchair with a dressing to her left outer ankle. b. On 10/11/22 at 02:04 PM, a revised care plan, dated 8/14/2022, did not include documentation of a Stage three Pressure Ulcer. c.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$8,021 in federal fines across 1 penalty.
- $8,021 — penalty dated 2024-01-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SOUTHERN ADMINISTRATIVE SERVICES — 35 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.8 | -1.8 vs chain |
| Health inspection | 1 of 5 | 3.2 | -2.2 vs chain |
| Staffing | 4 of 5 | 3.9 | +0.1 vs chain |
| Quality measures | 5 of 5 | 4.7 | +0.3 vs chain |
The other 34 homes this chain runs (chain average 3.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| 4P2T1 OPS HOLDING LP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 09/01/2019 |
| JEJ ASSETS LP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2022 |
| PONTHIE, SHARLOT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2022 |
| ASCHBRENNER, CRYSTAL | Individual | W-2 MANAGING EMPLOYEE | — | since 01/01/2022 |
| DAVIS, MELORA | Individual | W-2 MANAGING EMPLOYEE | — | since 09/01/2019 |
| PONTHIE, JOHN | Individual | CORPORATE OFFICER | — | since 09/01/2019 |
| ALEXARK1 LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2022 |
| JEJ MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2022 |
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $3.5M paid to related parties — landlords or management companies under common ownership — equal to about 55% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045236. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.