River Ridge Rehabilitation And Care Center
1100 East Martin Drive, Wynne, AR 72396 · For profit - Limited Liability company · 100 certified beds · (870) 238-4400 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for mishandling residents’ money or property (F0569)
- a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- about 54% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.2% | 9.5% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.2% | 4.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.2% | 0.6% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.4% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 1.4% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.3% | 3.9% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 5.1% | 10.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 13.6% | 21.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 96.9% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.7% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 8.5% | 13.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 1.4% | 10.9% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.3% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 63.6% | 77.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 16.6% | 24.1% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 14.8% | 12.5% | 12.0% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 58 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 71.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 38% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.0%CMS range 40.7–67.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.1%CMS range 8.0–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 71.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 62.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 53.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 94.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 85.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.3%CMS range 4.3–11.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.03 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 100 beds and averages 69.1 residents a day — about 69% occupied, or roughly 31 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.49 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.39 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.01 hrs/resident/day on weekends vs 3.69 on weekdays — 19% thinner on weekends. RN hours go from 0.44 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
31 citations, most serious first. The 10 most serious are shown; the remaining 21 are one tap away and print in full.
- Potential for harm · F2025-06-06 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, facility document review, facility policy review, it was determined that the facility failed to ensure sufficient staffing to meet the residents' needs as evidenced by not following the facility assessment staffing guidelines for 74 of 87 shifts reviewed from 03/01/2025 day shift through 03/31/2025 night shift. The findings include: A review of a facility policy titled, Facility Assessment, dated 12/13/2024, indicated the facility had an average daily census of 74. Common diagnoses of the facility's residents included psychiatric/mood/substance use disorders, heart/circulatory system disorders, neurological system disorders, intellectual disabilities, musculoskeletal system disorders, cancers, respiratory disorders, genitourinary disorders, blood diseases, skin conditions, and infectious diseases. fractures and arthritis. The facility assessed acuity affecting licensed nurses were 16% residents on an altered diet and 4% residents with swallowing disorder, 51.4% with Psychiatric/Mood Disorders, 87.5% with Heart/Circulatory, 2% with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, interview, and facility policy review, the facility failed to ensure the medication error rate was not 5 % or greater for one of one medication administration pass reviewed for medication errors. Four (Residents #9, #24, #49, and #32) of seven residents observed during medication administration. Eleven medication errors were observed during 42 observed medication administration opportunities. This resulted in a medication error rate of 26.19 %. The findings include: During a medication administration observation on 06/04/2025 at 7:15 AM, Licensed Practical Nurse (LPN) #1 administered medications to residents on D hall. The following errors were observed: At 7:33 AM, LPN #1 failed to administer the ordered dose of antihistamine to Resident #49. At 7:36 AM, LPN #1 failed to administer the ordered dose of antihistamine to Resident #32. At 7:40 AM, LPN #1 failed to administer the ordered dose of antihistamine, laxative solution, and eye drops to Resident #9. At 7:47 AM, LPN #1 failed to administer the ordered doses of vitamin C, ferrous sulfate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure food stored in the dry storage area was covered and sealed, dented cans were removed from stock, and expired food items were discarded on or before the expiration or use- by date for 1 of 1 kitchen observed. The findings include: On 06/02/2025 at 11:20 AM, the following observations were made on the shelves in two food storage areas during a tour of the kitchen and pantries, accompanied by the Dietary Manager (DM). 1. Eight dented cans of various food items were observed on the shelving used to store food intended to be served to the residents. The Dietary Manager (DM) was asked what was done with dented cans, and stated, They are trashed because metal shavings can get inside. 2. A opened bottle of lemon flavor sweet tea. The DM stated, It should have been refrigerated once opened. 3. One opened bag of rice. The bag was not sealed and was open to air. 4. Two bags of corn chips, also stored in an area used to store food intended to be served to residents, had a use-by date of 04/08/2025. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, and facility policy review, it was determined that the facility failed to dress a resident in their preferred attire for one (Resident #19) of one resident reviewed for dignity. The findings include: A review of Resident #19 ' s Medical Diagnosis, indicated the resident had diagnoses which included hemiplegia and hemiparesis, following cerebral infarction, affecting right dominant side. A review of Resident #19 ' s quarterly Minimum Data Set (MDS) with an Assessment Reference Date of 05/12/2025, revealed the resident had a Staff Assessment for Mental Status score of 3, which indicated the resident was severely impaired in daily decision making. The MDS also revealed Resident #19 required substantial/maximum assistance with dressing upper body. A review of Resident #19's Care plan, initiated on 05/29/2025, indicated due to cognitive impairment, cerebral vascular accident, Resident #19 required assistance with activities of daily living. Interventions specified Resident #19 required assistance from staff for dressing, and the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, and facility document review, the facility failed to ensure the comprehensive person-centered care plan was developed and implemented to include ordered care for one (Resident #6) of one sampled resident. The findings include: During a hall observation, in front of Resident #6 ' s room on 06/04/2025 at 10:23 AM, this surveyor heard the resident request Certified Nursing Assistant (CNA) #10 to get them up to a chair. CNA #10 told the resident they would go get help and get the resident up. CNA #10 exited the room at 10:25 AM. During a continuous hall observation, outside of Resident #6 ' s room on 06/04/2025 from 10:23 AM through 12:40 PM, no staff entered the room to get the resident up to a chair. During an observation, outside of Resident #6 ' s room on 06/04/25 at 11:09 AM, the Social Services Director (SSD) was observed putting on personal protective equipment to enter the resident ' s room. CNA #10 approached the SSD and stated Resident #6 wanted to get up to a chair. CNA #10 turned and walked away, without providing assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, record review, and facility document review, the facility failed to implement a physician ' s order to get a resident up to a chair, for one (Resident #6) of one sampled resident, reviewed for quality of care. The findings include: During an observation on 06/04/2025 at 10:18 AM, Resident #6 pressed the call light, with this surveyor in the room, to request to be gotten up to a chair. During a hall observation in front of Resident #6 ' s room, on 06/04/2025 at 10:23 AM, this surveyor heard the resident request Certified Nurse Assistant (CNA) #10 to get them up to a chair. CNA #10 told the resident they would go get help, to get the resident up. CNA #10 exited the room at 10:25 AM. During a continuous hall observation outside of Resident #6's room, on 06/04/2025 from 10:23 AM through 12:40 PM, no staff entered Resident #6 ' s room or offered assistance to get the resident up to a chair. During an observation outside of Resident #6's room, on 06/04/2025 at 11:09 AM, the Social Services Director (SSD) was putting on personal protective equipment to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, and facility policy review, it was determined that the facility failed to provide supplemental oxygen per physician orders for 1 (Resident #49) of 1 resident reviewed for respiratory care. The findings include: During an observation on 06/02/2025 at 11:38 AM, Resident #49 was observed in their room receiving oxygen from an oxygen concentrator, at four liters per minute, via nasal cannula. During an observation on 06/03/2025 at 8:25 AM, Resident #49 was observed in their room, receiving oxygen from an oxygen concentrator, at four liters per minute, via nasal cannula. During an observation on 06/03/25 at 2:29 PM, Resident #49 ' s was observed in their room receiving oxygen from an oxygen concentrator, at five liters per minute, via nasal cannula. A review of the Medical Diagnosis portion of Resident #49 ' s electronic health record revealed diagnoses which included chronic obstructive pulmonary disease (COPD) and chronic respiratory failure. A review of Resident #49 ' s quarterly Minimum Data Set, with an Assessment Reference Date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-31 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure (1) that the kitchen floor, wall and ceiling tiles were cleaned and free of stains, chipped, grease and paint peeling to provide a sanitary environment for food preparation, (2) food items stored in the refrigerator, freezer, and storage area were covered or sealed, (3) expired dressing were promptly removed from stock to prevent potential food borne illness for residents who received meal trays from I of 2 kitchen, (4) the ice machine was maintained in clean and sanitary condition, and (5) dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 63 residents who received meals from the kitchen. The findings are: 1. On 05/28/2024 at 10:15 AM, the following observations were made in the kitchen. a. At the entrance door to the kitchen area, the floor between the ice machine and air vent had rust stains. b. The floor between the oven and deep fryer had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu, and recipes were followed to meet the nutritional needs of the residents for 2 of 2 meals observed. This failed practice had the potential to affect 15 residents who received mechanical soft diets and 21 residents who received enhanced diets from 1 of 1 kitchen. The findings are: 1. The menu for lunch documented the residents on mechanical soft diets were to receive 4 ounces of meat loaf and residents on pureed diets were to receive 2 ounces of gravy with mashed potatoes. a. On 05/28/2024 at 12:01 PM, Dietary [NAME] (DC) #1 placed 6 servings of meatloaf into a blender, ground and poured into a pan. DC #1 added 2 more servings of meat loaf, ground and poured in the same pan for a total of 8 servings, instead of 15 servings required per list the provided by the Social Director on 05/29/2024 at 08:56 AM. b. On 05/29/2024 at 11:01 AM, the Surveyor asked DC #1 how many mechanical soft diets there were in the facility. DC#1 stated, 15.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the meals were served in a method that conserved nutritive value and maintained appearance, that cold product was stored at 41 degrees Fahrenheit or below, and hot food items were served at temperatures that were acceptable to the residents to improve palatability and encourage good nutritional intake during 1 of 1 meal observed. This failed practice had the potential to affect 9 residents who receive meal trays in their rooms on the A-Hall, 7 residents who receive meal trays in their room on the B-Hall, 9 residents who receive meal trays on the C-Hall, and 10 residents who receive meal trays in their room on the D-Hall. The findings are: 1. A review of the Order Summary Report, indicated Resident #34 had diagnoses that included chronic obstructive pulmonary disease and essential hypertension. a. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/20/2024 revealed Resident #34 had a Brief Interview for Mental Status (BIMS) score of 13 which indicated the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 21 citations
- Potential for harm · E2024-05-31 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. This failed practice had the potential to affect 1 resident who received a pureed diet. The findings are: 1. On 05/28/2024 at 11:44 AM, Dietary [NAME] (DC) #1 placed two servings of meatloaf into the blender, then used a 4 ounce spoon to add tap water twice and pureed. DC #1 poured the pureed meatloaf into a pan and placed it on the steam the steam. The consistency of the pureed meat loaf was lumpy and was not smooth. At 01:26 PM the surveyor asked the Activity Director to describe the consistency of the pureed meatloaf served to the resident on a puree diet. She stated, It looks chunky. 2. On 05/29/2024 at 12:49 PM, puree cubed steak, served to the resident on a pureed at lunch, contained clumps. The cabbage was not smooth and contained clumps. The surveyor asked the Activity Director to describe the consistency of the pureed food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, facility document review, and facility policy review, it was determined the facility failed to perform proper incontinent care for 1 (Resident #9) of 1 resident reviewed for incontinent care. Findings include: A review of the Order Summary Report, indicated the facility admitted Resident #9 with diagnoses that included morbid (severe) obesity due to excess calories, dysuria, urinary tract Infection. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/08/2024 revealed Resident #9 had a Brief Interview for Mental Status (BIMS) score of 14 which indicated the resident was cognitively intact. The MDS indicated the resident was substantial/maximal assistance with toileting hygiene. A review of Resident #9's Care Plan, revised 04/19/2024, revealed the resident is at risk for impaired skin integrity r/t (related to) incontinence, impaired mobility, obesity, circulatory issues associated with atherosclerotic heart disease, scoliosis, and DM (diabetes mellitus). Interventions included provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to ensure assistance in positioning/repositioning were provided for 1 (Resident #26) of 1 sampled resident who required assistance. Findings include: 1. A review of the Order Summary indicated Resident # 26 had diagnoses of cerebral infarction, retention of urine, and obstructive and reflux uropathy. a. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/15/2024 indicated a Brief Interview for Mental Status (BIMS) score of 9 (8-12 indicated moderately impaired). b. The Care Plan dated 03/24/2024 included, Bed Mobility: Substantial/maximal assistance - Helper does MORE THAN HALF the effort. The helper lifts or holds trunk or limbs and provides more than half the effort. c. On 05/29/2024 at 12:49 PM, a lunch tray was provided for Resident #26. Resident #26 was lying with the head of the bed elevated and was not positioned high enough in the bed to be able to reach the meal tray. The meal tray was on the bedside table to the left side of the resident's bed, not across the bed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure a leg strap was in place to prevent trauma from the indwelling catheter for 1 (Resident #26) of 2 (Resident #26 and #54) sampled residents who were dependent on staff for indwelling catheter care. The findings are: 1. Resident #26 had diagnoses of retention of urine and reflux uropathy. a. An admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/15/2024 indicated a Brief Interview for Mental Status (BIMS) score of 9 (8-12 indicated moderately impaired) and Resident #26 was admitted with an indwelling catheter. b. A review of the Physician Orders (dated, 05/23/24) revealed Resident #26 had an indwelling catheter, which was inserted through the urethra and left in the bladder to drain urine. c. A review of Resident #26's Care Plan with a revision date of 04/18/2024 revealed .The resident has foley catheter related to DX [diagnosis] of obstructive uropathy .position catheter bag and tubing below the level of the bladder, secure catheter tubing to leg with applicable device. d.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Through observation, record review, and interview, the facility failed to ensure expired medications were removed and placed into an area for destruction to prevent potential administration to residents. The findings are: 1. On 05/30/2024 at 1:40 PM, the following medicines or equipment were found expired in an area of the medication storage room used to store medications and supplies in active use: a. One hypodermic needle, 22-gauge x 1, expired on 03/31/2022. b. One 16 fluid ounce liquid multivitamin/mineral supplement expired 04/2024. c. 30 syringes - 1 milligram (mg) per 0.5 mL (milliliter) Lorazepam (Ativan) Intensol (benzodiazepines), expired on 05/04/2024. 2. On 05/30/2024 at 1:53 PM, Licensed Practical Nurse (LPN) #9 confirmed the expiration dates and stated neither the hypodermic needle nor the liquid multivitamin/mineral supplement should have been on the shelves. LPN #9 placed the items in the medication discard box. 3. On 05/30/2024 at 1:57 PM, LPN #10 confirmed the expiration date and the number of expired unused benzodiazepine oral syringes. LPN #9 and LPN #10 gave the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, facility document review, and facility policy review, the facility failed to perform hand hygiene during resident care to prevent the spread of bacteria for 1 (Resident #9) of 1 resident reviewed for incontinent care. Findings include: A review of the Order Summary Report, indicated Resident #9 had diagnoses that included morbid (severe) obesity due to excess calories, dysuria, and urinary tract infection. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/08/2024 revealed Resident #9 had a Brief Interview of Mental Status (BIMS) score of 14 which indicated the resident was cognitively intact. The MDS indicated the resident was substantial/maximal assistance with toileting hygiene. A review of Resident #9's Care Plan, revised 04/19/2024, revealed the resident is at risk for impaired skin integrity r/t (related to) incontinence, impaired mobility, obesity, circulatory issues associated with atherosclerotic heart disease, scoliosis, and DM (diabetes mellitus). Interventions included provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, facility document review, and facility policy review, the facility failed to perform wound care treatments as ordered by the physician to prevent worsening of an identified pressure ulcer for 1 (Resident #465) of 1 resident reviewed for pressure ulcers. Findings include: A review of the Order Summary Report indicated Resident #465 had diagnoses that included immunodeficiency, extended spectrum beta lactamase (ESBL) resistance, peripheral vascular disease, pressure ulcer of sacral region, stage 4, local infection of the skin and subcutaneous tissue, unspecified, pain, unspecified, type 2 diabetes mellitus without complications, and elevated white blood cell count. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/16/2024, revealed Resident #465 had a Brief Interview for Mental Status (BIMS) score of 13, which indicated the resident was cognitively intact, and had one stage 4 pressure ulcer present at time of assessment (Stage 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff sat at eye level while assisting residents with meals for 1 (Resident #1) of 3 case mix residents. The findings are: Resident #1 was admitted to the facility on [DATE] with a diagnosis of Hydrocephalus. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/5/23 documented Resident #1 was rarely/never understood and required setup or cleanup assistance with eating. A Care Plan with an initiated date of 12/4/23 documented, .[Resident name] has an ADL [activities of daily living] self-care performance deficit due to Confusion, Encephalopathy, Dementia . On 2/29/24 at 1:01 pm, Resident #1 was served a lunch meal tray. On 2/29/24 at 1:02 pm, Licensed Practical Nurse (LPN) #1 began feeding Resident #1 while standing to the left side of the resident. On 2/29/24 at 1:08 pm, the Activity Director walked by LPN #1 and instructed her to sit down. LPN #1 slid a chair next to Resident #1 and sat down to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-01 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure hands were washed between clean and dirty tasks to prevent cross contamination. The findings are: On 2/29/24 at 12:40 pm, Dietary [NAME] (DC) #1 walked out of the kitchen and sat down at a dining table with one resident. DC #1 began sorting through meal tickets. When the sorting was completed, DC #1 entered the kitchen and went to the serving line and began serving food. DC #1 did not wash hands prior to serving food. On 2/29/24 at 3:05 pm, during an interview, DC #1 confirmed he/she did not wash her hands upon returning to the kitchen and began serving lunch, and should have washed his/her hands to prevent cross contamination. On 2/29/24 at 3:10 pm, during interview, the Dietary Manager confirmed DC #1 did not wash her hands when returning to the meal service food line and began serving food, that there was a potential for cross contamination, and has educated DC #1 on hand washing. On 2/29/24 at 2:44 pm, the Administrator provided a policy titled, Handwashing and Glove Usage in Food service, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-06-02 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure that the kitchen vents were cleaned to provide a sanitary environment for food preparation, floors, dish washer and kitchen walls, the door frames and baseboards were free of rotten wood, chipped floor tiles, debris, dirt, grease, rust, stains, wall tiles were replaced, food item stored in the refrigerator were covered or sealed, expired food items were promptly removed from stock to prevent potential food borne illness for residents who received meal trays from I of I kitchen; ice machine and ice scoop holder were maintained in clean and sanitary condition and dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 54 residents who received meals from the kitchen (total census: 58) as documented on a list provided by the Dietary Supervisor on 05/31/23 at 11:58 AM. The findings are: 1. On 05/30/23 at 10:19 AM, the following observations were made in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-02 · tag F0800 — patternProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure that alternate dietary choices were made known and available to 4 (Residents #8, #20, #27, #33) of 24 (# 2, #6, #8, #9, #10, #14, #16, #17, #19, #20, #24, #25, #27, #33, #42, #45, #47, #50, #55, #59, #61, #64, #65, #116) sampled residents who relied on the facility to meet their dietary needs. The findings are: a. On 05/30/23 at 12:51 PM, Resident #33 was sitting in her room with her uneaten lunch on the bedside table. The Surveyor asked if she had been offered an alternative if they didn't find the offered meal appetizing. Resident #33 stated, No, they've never offered me anything else. b. On 05/30/23 at 12:55 PM, the Surveyor observed Resident #20 in the hallway and asked if she had a good lunch. She shook their head and stated, I didn't like it. The Surveyor asked if an alternative option had been offered. She stated, No, I wasn't offered anything. I didn't know there was anything different ever available. c. On 05/30/23 at 1:09 PM, the Surveyor observed Resident #8 having only eaten a small portion 10% (percent)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-02 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure resident funds were refunded promptly after the resident's discharged /expired for 10 (Residents #366, #368, #369, #370, #371, #372, #373, #374, #375, #376) of 10 case mix residents who had been discharged /expired and had a remaining balance in the resident trust fund account at 1 of 1 facility according to the list provided by the Business Office Manager (BOM) on [DATE]. The findings are: a. The admission Packet received on [DATE] from the BOM documented, Beneficiary Designation Form: Be it known to all, that I [space for resident's name], a resident of [Facility's Name], hereby declare and designate that [space for Beneficiary's Name], who lives at [space for Beneficiary's Address], shall receive all monies held in my personal trust account held at said facility, if any, at the time of my death. If the above-named beneficiary predeceases me in death, I declare and designate that [Second Beneficiary's Name] who lives at [Second Beneficiary's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-02 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure privacy and confidentiality of resident's personal and medical records was maintained for 1 resident (Resident #249) of 4 sampled residents (#49, #247, #249, and #351) during medication pass by not locking the laptop screen when not in use, and not ensuring confidential information on a notepad such as names, diagnoses, and medications were not visible to passersby. The findings are: a. On 05/31/23 from 9:15-9:17 AM, the Surveyor observed an unattended Medication Cart on Hall C. There were 5 medication blister packs containing Resident #47's Personal Health and Medication Information left out in the open. The Surveyor asked Licensed Practical Nurse (LPN) #1 if it was safe to leave medications out in the open unattended on the Medication Cart. LPN #1 answered, Oh shoot, I didn't even think about it. This is only my third day here and I'm just trying to get everything done on time. b. On 06/02/23 at 1:20 PM, the Surveyor asked the Director of Nursing (DON), Who was responsible for protecting Resident Health Information?…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure fingernails were trimmed and clean for a resident to maintain good hygiene and prevent complications for 1 (Resident #7) of 14 (#2, #6, #7, #8, #9, #10, #14, #16, #18, #20, #27, #45, #55, #61) sampled residents who require assistance with Activities of Daily Living (ADL's). The findings are: 1. Resident #7 was admitted on [DATE] with a diagnosis of Dementia with Psychotic Disturbance. The Minimum Data Set (MDS) with an Assessment Reference Date of 04/27/23 documented the resident scored 00 (0-7 indicates severely impaired) on a Brief Interview for Mental Status (BIMS) and required extensive assistance for personal hygiene. a. On 06/01/23 at 10:38 AM, Resident #7 was sitting in her room in her wheelchair. Her fingernails on her right hand were approximately 1/4 to 1/2 inch in length from the fingertips. Her right hand's fourth fingernail was split. Half of the fingernail was missing, and there was a sharp pointed edge on part of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow care planned interventions intended to prevent falls for 1 (Resident #25) of 5 (#10, #16, #25, #33, #42) sampled residents identified as having a high risk of falls as documented by a list titled High Fall Risk provided by the Administrator on 06/02/23 at 10:50 AM. The findings are: a. The Care Plan with the initiation date of 10/26/21 documented, .Resident #25 is at risk for falls r/t [related to] generalized muscle weakness. He has a personal history of falls . Observe Resident #25 for appropriate footwear when ambulating or mobilizing in w/c [wheelchair] . b. The Fall Risk Assessment for Resident #25 dated 04/10/23 documented a score of 13. If the total score is 12 or greater, then the resident is considered to be at High risk for falls. c. On 05/30/23 at 12:45 PM, Resident #25 was seated on a bench in his room by the window. He was wearing loose fitting white socks that were not pulled up completely on his feet. d. On 05/30/23 at 1:10 PM, the Surveyor heard Resident #25 cry out for help from his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide assessment and intervention intended to prevent severe weight loss for 1 (Resident #16) of 24 (Residents #2, #6, #8, #9, #10, #14, #16, #17, #19, #20, #24, #25, #27, #33, #42, #45, #47, #50, #55, #59, #61, #64, #65, #116) sampled residents who relied on the facility to meet their dietary needs. The findings are: a. The Physician's Order with a start date of 08/28/19 documented, Regular diet, Regular texture .Give extra protein with all meals related to Type 1 Diabetes Mellitus Without Complications. b. On 11/21/22, Resident #16 weighed 240.6 pounds. On 05/23/23, the resident weighed 194.5 pounds which is a -19.16 % [percent] Loss. c. On 04/27/23, Resident #16 weighed 208.6 pounds. On 05/23/23, the resident weighed 194.5 pounds which is a -6.76 % Loss in a one-month time span. d. The Care Plan had no goals or interventions documented related to Resident #16's weight loss. e. On 06/01/23 11:50 AM, the Surveyor asked the Dietary Supervisor if she was aware of any dietary interventions put in place for Resident #16.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to obtain a Physician's Order before administering supplemental oxygen to 1 (Resident #6) of 4 (#6, #20, #27, #50) sampled residents receiving supplemental oxygen in the facility. The findings are: a. The Physician's Orders for Resident #6 did not include an order for supplemental oxygen. b. On 05/30/23 at 12:40 PM, Resident #6 was lying in her bed resting. She received supplemental oxygen from a nasal cannula that was connected to an oxygen concentrator at her bedside. The flow gauge on the oxygen concentrator displayed that it was providing 6 liters per minute (lpm) of oxygen. c. On 05/31/23 at 3:20 PM, Resident #6 was receiving 6 lpm of oxygen from the bedside oxygen concentrator via nasal cannula. d. On 05/31/23 at 3:29 PM, the Surveyor asked Licensed Practical Nurse (LPN) #1 to navigate to Physician's Orders for Resident #6 and identify if there was an order for supplemental oxygen. LPN #1 stated, No, I don't see it in there. The Surveyor asked if an order was required for administering supplemental oxygen.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-02 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to ensure the medication error rate was less than 5% (percent). The medication error rate was 7.41 %. The findings are: 1. Resident #47's Physician Order with an order date of 05/14/23 documented, Acetaminophen 325mg [milligram] Give 2 tablet by mouth every 6 hours as needed for pain. 2. The Physician Order with an order date of 05/14/23 documented, Myrbetriq oral tablet ER [Extended Release] 24-hour 25mg (Merabegron) Give 1 tablet by mouth one time a day for bladder spasms. 3. The Physician Order with an order date of 05/14/23 documented, Crush and administer all meds concurrently unless clinically contraindicated. This applies to crushed meds given orally or per tube. 4. On 05/31/23 at 9:02 am, LPN #3 administered 1 500 mg tab of Acetaminophen to Resident #47. 5. On 05/31/23 at 9:20 am, LPN #3 crushed 1 Myrbetriq 25 mg ER tablet, then administered to Resident #47. 6. On 06/02/23 at 10:20 am, the Surveyor asked the Assistant Director of Nursing (ADON) if crushing the Extended-Release tablets was appropriate. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-02 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. This failed practice had the potential to affect 15 residents who received mechanical soft diets from 1 of 1 kitchen according to a list provided by the Dietary Supervisor on 05/31/23 at 11:58 AM. The findings are: 1. The Menu for lunch documented the residents on Mechanical soft diets were to receive 8 ounces of spaghetti with meat sauce. a. On 05/30/23 at 11:35 AM, Dietary Employee (DE) #1 used a 4 ounce spoon and placed 11 servings of spaghetti into a pan, used a 6 ounce spoon and placed 12 servings of meat sauce on the spaghetti, poured the mixture into a blender and grounded it. On 05/30/23 11:38 AM, she poured the ground spaghetti with meat sauce into a pan and placed it on the steam table. b. On 05/30/23 at 12:16 PM, DE #3 used a #8 scoop (1/2 cup) to serve a single portion of spaghetti with meat sauce to the residents that required mechanical soft diets.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-02 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the meals were served in a method that maintained the appearance of cold product and at temperatures that were acceptable to the residents to improve palatability and encourage good nutritional intake during 1 of 1 meal observed. This failed practice had the potential to affect 9 residents who receive meal trays in their rooms on the A-Hall, 13 residents who receive meal trays in their room on the B-Hall, 10 residents who receive meal trays on the C-Hall, and 14 residents who receive meal trays in their room on the D-Hall, as documented on a list provided by Dietary Supervisor on 05/31/23 at 11:58 PM. The findings are: 1. On 05/31/23 at 7:23 AM, an unheated cart that contained 14 breakfast trays was delivered to the D-Hall by Certified Nursing Assistant (CNA) #1. At 7:39 AM immediately after the last residents received their trays in their rooms on D-Hall, the temperatures of food items on the test tray were checked and read by CNA #2 with the following results: a. Milk at 50.7 degrees Fahrenheit. b.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-02 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure hand hygiene was preformed, failed to ensure the stethoscope was disinfected between residents, and failed to ensure a multi-resident use glucometer was disinfected before and after use to decrease the potential for spread of infection for 1 (Resident #47) of 1 sampled resident who had Physician Orders for Capillary Blood Glucose (CBG) monitoring and resided on the 200 Hall according to a list provided by the Director of Nursing (DON) on 06/02/23 at 10:30 am. The findings are: a. On 05/31/23 at 8:34 am, Licensed Practical Nurse (LPN) #3 did not wear gloves when administering eye drops and did not sanitize or wash hands between resident rooms during medication administration. b. On 05/31/23 at 9:02 am, LPN #3 did not clean the glucometer, or disinfect the glucometer before or after using the glucometer when performing a CBG test for Resident #47 and returned it to the medication Cart drawer. c. On 05/31/23 at 9:17 am, the Surveyor asked LPN #3 if he had hand sanitizer on the medication cart. LPN #3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to SOUTHERN ADMINISTRATIVE SERVICES — 35 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.8 | -0.8 vs chain |
| Health inspection | 2 of 5 | 3.2 | -1.2 vs chain |
| Staffing | 3 of 5 | 3.9 | -0.9 vs chain |
| Quality measures | 5 of 5 | 4.7 | +0.3 vs chain |
The other 34 homes this chain runs (chain average 3.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| 4P2T1 OPS HOLDING LP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 07/01/2020 |
| ALEXARK1 LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2022 |
| JEJ ASSETS LP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 01/01/2022 |
| JEJ MANAGEMENT, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2022 |
| PONTHIE, SHARLOT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | since 01/01/2022 |
| BURKS, WILLARD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2020 |
| ROGERS, SPENCER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/07/2025 |
| PONTHIE, JOHN | Individual | ADP OF THE SNF | — | since 07/01/2025 |
CMS files one row per role, so the 11 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.8M paid to related parties — landlords or management companies under common ownership — equal to about 54% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045157. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.