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The Blossoms at White Hall Rehab & Nursing Center

9209 Dollarway Road, White Hall, AR 71602 · For profit - Limited Liability company · 120 certified beds · (870) 247-0800 Medicare & Medicaid certified

Call the home — (870) 247-0800 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Feb 2024
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
105 Frankie Ln · (870) 247-6160 · Call to confirm hours
Pharmacy
103 Timber Ln · (870) 619-2959 · Call to confirm hours
Grocery
8503 Dollarway Rd · (870) 247-2141 · Call to confirm hours
Park
101 Parkway Dr · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.6%9.5%15.4%better
Long-stay residents who lose too much weight6.2%4.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.4%0.6%0.9%better
Long-stay residents with a urinary tract infection1.5%1.2%2.0%better
Long-stay residents with depressive symptoms2.5%1.4%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.5%3.9%3.3%better
Long-stay residents whose ability to walk worsened14.6%10.1%16.1%typical
Long-stay residents on antianxiety or hypnotic medication15.9%21.7%18.9%better
Long-stay residents given the seasonal flu vaccine98.8%96.1%95.3%typical
Long-stay residents with pressure ulcers10.0%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control9.9%13.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table12.9%10.9%17.1%better
Short-stay residents who newly got an antipsychotic medication5.4%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine80.8%77.7%79.4%typical
Short-stay residents rehospitalized after admission20.1%24.1%22.6%better
Short-stay residents with an outpatient ER visit15.6%12.5%12.0%worse
Long-stay hospitalizations per 1,000 resident days0.922.011.67better
Long-stay outpatient ER visits per 1,000 resident days2.412.131.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 60 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.5%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
50.0%U.S. median 56.6%
Met the expected recovery
0.07U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 28 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.07 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.5%CMS range 28.8–51.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 6.9–15.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge78.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge21.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.5–13.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.341.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.42
RN hours/ resident / day
0.70
LPN hours/ resident / day
2.03
Aide hours/ resident / day
3.15
Total nurse hours/ resident / day
0.29
RN hoursweekends
53.1%
Total nursing turnover
72.7%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 107.3 residents a day — about 89% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.15 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.42 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.94 hrs/resident/day on weekends vs 3.23 on weekdays — 9% thinner on weekends. RN hours go from 0.47 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2025-04-17)
15
at the previous standard inspection (2024-02-08)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

35 citations, most serious first. The 10 most serious are shown; the remaining 25 are one tap away and print in full.

  • Potential for harm · D2025-04-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a call light was kept in reach to ensure a resident had a means to call for assistance for 1 (Resident #296) of 1 resident sampled for accommodation of needs. The findings are: Review of the Medical Diagnosis Screen indicated Resident #296 had diagnoses which included anxiety disorder, schizophrenia, muscle weakness wasting and atrophy, and abnormality of gait. The annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/01/2024, indicated Resident #296's vision was highly impaired. The MDS indicated a Brief Interview of Mental Status (BIMS) of 12, which indicated moderate cognitive impairment. The MDS also indicated Resident #296 rejected care daily, was independent with toileting, was continent of bladder and bowel, and ambulated short distances without assistance. Review of Resident #296's Care Plan with an initiated date of 10/17/2023, indicated the resident was blind, and that staff were to ensure the call light was within reach and to respond to needs promptly. On 04/14/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure incontinent care was provided in a timely fashion and in accordance with the resident ' s needs for one (Resident #247) of one sampled resident dependent on facility staff for incontinent care. The findings are: Review of a Medical Diagnosis report revealed Resident #247 was admitted to the facility with diagnoses that included a fracture in the lower part of the upper left arm bone, a fracture in the upper part of the upper left arm bone, and obesity class 3, with body mass index 45.0 - 49.9, adult. Review of a Baseline Care Plan for Admission dated 04/10/2025, indicated the resident could easily communicate with staff, was cognitively intact and required maximal assistance for toileting hygiene. The health conditions section indicated that the resident was always incontinent of bowel and bladder. The functional abilities section for mobility indicated the resident was dependent to roll left and right in bed. Review of a Care Plan Assessment dated 04/10/2025, indicated the resident required staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident was re-assessed for safe smoking behaviors before being allowed to smoke after the admission smoking evaluation indicated the resident did not smoke for 1 (Resident #91) of 1 sampled resident reviewed for smoking. The findings are: On 04/14/2025, the Administrator provided a list of residents who use tobacco products and Resident #91's name was listed on the document. Review of an admission Minimum Data Set with an Assessment Reference Date of 03/04/2025, revealed the resident had a brief interview for mental status score of 07, which indicated Resident #91 had moderate cognitive impairment and did not use tobacco products. Review of an Admission/readmission Nursing Evaluations Packet with an effective date of 02/27/2025, revealed Resident #91 did not use smoking/tobacco/nicotine products and the smoking evaluation was stopped. Review of the Progress Notes revealed the following: -A Nursing Note dated 02/27/2025 at 4:41 PM, which indicated Resident #91 was admitted to the facility by way of an emergency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, it was determined the facility failed to ensure staff changed gloves and performed proper hand hygiene during incontinent care for 1 (Resident #247) of 1 sampled resident reviewed for incontinent care. The findings are: Review of a Medical Diagnosis report indicated Resident #247 was admitted with diagnoses that included a fracture in the lower part of the upper left arm bone, and a fracture in the upper part of the upper left arm bone, and obesity class 3, with body mass index of 45.0 - 49.9, adult. Review of a Baseline Care Plan for admission dated 04/10/2025, indicated Resident #247 could easily communicate with staff, was cognitively intact and required maximal assistance for toileting hygiene. The health conditions section indicated Resident #247 was always incontinent of bowel and bladder. The functional abilities for mobility section indicated Resident #247 was dependent to roll left and right in bed. Review of a Care Plan Assessment dated 04/10/2025, indicated Resident #247 required staff assistance times two for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview, the facility failed to ensure deep fryer was free of debris to prevent potential cross contamination, food items stored in the freezer or refrigerator were sealed, covered and dated, expired food items were promptly removed /discarded by the expiration or use by dates, and foods were dated as when received to ensure first in and first out usage to prevent the potential for food borne illness, Dish washing air vent was cleaned, wall tiles were free of paint peelings, baseboard were free of missing and replaced, deep fryer and ice machine were free of dirt, rust, and grease and 1 of 2 ice machines was maintained in clean and sanitary condition to prevent food and beverage contamination, staff washed their hands between dirty and clean tasks and before handling clean equipment to minimize the potential for contaminating food items for residents who received meals from 1 of 1kitchen. This failed practice had the potential to affect 77 residents who received meals from the kitchen (total census 78), The findings are: On 02/05/24 at 08:03 AM The ice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-08 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to ensure that a self-inflicted incident was reported to the Office of Long-Term Care. This failed practice affected 1 of 1 Residents (R#31). The findings are: a. Review of an Incident and Accident (I&A) form dated 01/12/2024 at 6:41 PM documented Resident #31 sitting in wheelchair with wounds to the abdomen area. Wounds which were self-inflicted with a razor. The razor cap was noted in the resident's lap. a. Review of the Nurse's Notes dated 01/12/2024 at 7:12 PM documented Resident #31 was noted in the dining hall with self-inflicted wounds to abdomen area. Resident was sent to the emergency room for medical observation. c. On 02/07/2024 at 08:30 AM review of the facilities last 3 reportable incidents showed there was not a reported incident report to the Office of Long-Term Care for Resident #31. d. On 02/07/2024 at 03:08 PM during an interview, the Administrator confirmed there was not an I&A reportable completed on the self-inflicted accident.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-08 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure care plans were reviewed and revised as least quarterly and / or when residents' care needs changed, as evidenced by failure to revise the plan of care to address limited range of motion in the left hand and the use of Oxygen to ensure staff were aware of the necessary care, assessments and services required for 1 (Resident #59) of 1 (Resident #59) sampled resident who had limited range of motion in the left hand and for 1 (Resident #63) of 1 (Resident #63) sampled resident who used Oxygen. The findings are: 1. Resident #59 had diagnoses of Cerebral [brain] Infarction [death of tissue], Frontal Lobe and Hemiplegia [paralysis], Affecting Right Dominant Side. a. A Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/23/24 documented Resident #59 scored 3 (3 = severely impaired) on a Staff Assessment for Mental Status (SAMS), had impairment on one side in the upper extremity, received no days in a Restorative Nursing Program and received Occupational Therapy from 2/16/23 to 5/12/23 and Physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-08 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure personal hygiene and nail care were routinely maintained and all areas of the skin were cleansed during incontinent care to promote good grooming and personal hygiene for 1 (Resident #53) of x (Residents #53 .) sampled residents who required staff assistance for shaving, 2 (Residents #53 and #59) of x (Residents #53, #59 ) sampled residents who required staff assistance with nail care and 1 (Residents #59) of x (Residents #53 #59 ) sampled residents who were dependent on staff for incontinent care as documented on lists provided by the Administrator on 2/8/24. The findings are: 1. Resident #53 had a diagnosis of Type 2 Diabetes Mellitus with Hypoglycemia Without Coma. a. A Care Plan with a completion date of 1/26/24 documented Resident #53 required extensive assistance with personal hygiene and bathing and to observe the resident for hygiene needs and render as needed each shift, check the resident's fingernail length and trim as needed unless the resident is diabetic and ensure the resident is shaved…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a humidifier bottle was changed per the Physician's orders and that Oxygen was administered at the prescribed flow rate to decrease the potential for Respiratory complications for 1 (Resident #63) of 3 (Residents #2, #19 and #63) sampled residents who had a Physician's order for Oxygen (O2) as documented on a listed provided by the Administrator on 2/7/24 at 11:13 AM. The findings are: 1. Resident #63 had diagnoses of Acute Respiratory Failure with Hypoxia, Chronic Obstructive Pulmonary Disease with (Acute) Exacerbation and Chronic Diastolic (Congestive) Heart Failure. a. A Physicians' Orders dated 9/35/23 documented, .O2 at (2) L/min [liters per minute] via [by way of] (nasal cannula) as needed for SOB [shortness of breath] . Change humidifier bottle once weekly on (Sunday) during the (night) shift and PRN [as needed] . b. A Modification of Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/28/23 documented the resident received O2 while a resident. c. A Care Plan with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-08 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure the medication error rate was less than 5 percent (%)for 1 (Resident #14) of 3 (Residents #14, #16 and #183) residents observed during the medication pass. The medication error rate was 14.81% based on observation of 27 medications administered and 4 errors detected. The findings are: Resident #14 had a diagnosis of Dysphagia Following Nontraumatic Subarachnoid Hemorrhage. a. The February 2024 Physician's Orders documented the orders for: 1. Amiodarone 200 mg (milligrams) give 1 tablet via (by way of) PEG (Percutaneous Endoscopic Gastrostomy) Tube-01/08/2024 2. Hydroxyzine 25 mg give 1 tablet via PEG Tube-02/05/2024 3. Metoprolol Succinate ER (Extended Release) 24 Hour Sprinkle give 1 capsule via PEG Tube-02/01/2024 4. Protonix Delayed Release 40 mg give 1 tablet via PEG-Tube- 02/01/2024 (DO NOT CRUSH) b. On 2/7/24 at 8:23 AM, LPN #4 crushed two pills, opened the capsule and mixed Protonix whole in pudding and administered the medications to resident #14 by mouth. c. On 2/7/24 at 11:34 AM LPN #4 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 25 citations
  • Potential for harm · Ecited before2024-02-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure meals were served at temperatures that were acceptable to the residents to improve palatability and encourage good nutritional intake during 2 of 2 meals observed. The failed practices had the potential to affect 22 residents who received their meal trays in the their rooms on the 100 Hall, 10 residents who received their meal trays in the room on the 200 Hall, 11 residents who received their meal trays on the 300 Hall, 13 residents who received their meal trays in their room on the 400 Hall, 21 residents who received their meat trays in the room on 500 Hall and 4 residents who received their meal trays in their room on 600 Hall, as documented on a list provided by the Dietary Supervisor on 02/06/2024 10:10 AM. The findings are: 1. Resident #284 had diagnoses of Hero sclerotic heart disease of native coronary aorta, without Angina pectoris. The admission Minimum Data Set (MDS) with and Assessment Reference Date (ARD) of 01/23/2024 documented the resident scored 12 (8-12 indicates moderately impaired) on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-08 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure that pureed food items were blended to a smooth, lump free consistency to minimize the risk of choking or other complications for those residents who required pureed diets for 1 of 1 meal observed. The failed practice had the potential to affect 4 residents who received pureed diets, as documented on the list Dietary Supervisor provided by the Food Service Supervisor on 02/06/2024 The findings are: On 02/05/24 at 10:45 AM Dietary Employee (DE) #1 placed 6 servings of pork loins into a blender, added its juice and pureed. At 10::50 AM (DE) #1 poured the pureed pork loins into a pan. She covered the pan with foil and placed it in a pan of hot water on the stove. The consistency of the pureed pork [NAME] was gritty and not smooth. 2. On 02/05/24 at 10:58 AM (DE) #1 used #8 scoop to place 7 servings of white rice into a blender, added sauce and pureed into a pan. At 11:00 AM She covered the pan with foil and placed it in a pan of hot water on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-08 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure trash was properly contained within 1 of 1 dumpster, to minimize the presence of foul odors and decrease the potential for pest infestation. The failed practice had the potential to affect all the residents who resided in the facility, as documented on the list provided by the Dietary Supervisor on 2/6/2024 at 010:10 AM. The findings are: 1. On 02/06/24 10:10 at the one dumpster used by the facility was located outside approximately 67 feet from the door leading into the kitchen. The dumpster was overflowing with several trash bags on the ground. There was one clear bag that contained incontinent briefs that was hanging down from the door of the dumpster. There were 30 clear bags full of trash on the ground by the dumpster. There was another clear bag behind the dumpster that contained soiled briefs. The surveyor asked the Dietary Supervisor how many of the trash bags were dumped on the ground and was also asked how often the dumpster was emptied.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-08 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to notify the Ombudsman required for 1 (Resident #31) of 6 (Residents #11, #14, #31, #59, #64, and #53) sampled residents who were transferred to the hospital in the last month. The findings are: 1. Resident #31 had a diagnosis of Schizophrenia. a. An Incident and Accident (I&A) form dated 01/12/2024 at 6:41 PM documented resident #31 was sitting in a wheelchair with wounds to the abdomen area. The wounds which were self-inflicted with a razor. The razor cap was noted in the resident's lap. b. The Nurse's Notes dated 01/12/2024 at 7:12 PM documented Resident #31 was noted in the dining hall with self-inflicted wounds to abdomen area. Resident #31 was sent to the emergency room for medical observation. c. On 02/06/2024 at 4:14 PM, the Administrator provided a list of residents who were transferred to the hospital from [DATE] to 01/31/2024 with Resident #31 name listed on the list. d. On 02/08/2024 at 09:31 AM, the Social Services Director provided a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the Minimum Data Set (MDS) was coded accurately to reflect the resident's nutritional status for 1 sampled resident (R#37). The findings are: On 12/27/2023, the resident weighed: a. Per record review, resident #11 weighed 277.4 pounds on 12/27/23. On 01/24/2024, the resident weighed 273.8 pounds which is a -1.30 % Loss.2/05/24 12:PM . On 08/23/2023, the resident weighed 305.6 lbs. On 01/24/2024, the resident weighed 273.8 pounds which is a -10.41 % Loss. b. A Minimum Data Set, dated [DATE] did not document in section K that there was a weight loss. c. On 2/7/24 at 09:02 AM a Minimum Data Set Coordinator (MDSC) was asked to access resident #37's Minimum Data Set (MDS) in the Electronic Record and look in K section under weight loss. MDSC stated Resident #37 should have been coded for weight loss. Surveyor asked MDSC why is it important for the MDS to be coded correctly. d. On 2/08/24 at 10:22 AM the Director of Nurses (DON) was asked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-08 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure services were provided to minimize the potential for further decline in range of motion (ROM) for 1 (Resident #59) of 3 (Residents #16, #31 and #59) sampled residents who had limited range of motion as documented on a list provided by the Administrator on 2/7/24 at 11:13 AM. The findings are: 1. Resident #59 had diagnoses of Cerebral [brain] Infarction [death of tissue], Frontal Lobe and Hemiplegia [paralysis], Affecting Right Dominant Side. a. A Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/23/24 documented the resident scored 3 (3=severely impaired) on a Staff Assessment for Mental Status (SAMS), had impairment on one side in the upper extremity, received no days in a Restorative Nursing Program and received Occupational Therapy from 2/16/23 to 5/12/23 and Physical Therapy from 4/20/23 to 6/16/23. b. On 02/04/24 at 11:54 AM resident #59 was in bed and the left (L) hand was closed and did not open it when asked by this surveyor. c. On 02/05/24 at 3:03 PM resident #59 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure that interventions that were care planed were utilized to prevent potential accident hazards as possible by continuing to fall for 1 of 1 Resident (#11) 1 sampled resident. The findings are: 1. On 02/04/24 at 12:40 PM, Resident #11 was in bed with a neck brace around her neck. Observed about a 3inch dark purple area under right. eye. Above the left eye was a 2.5 cm raised area surrounded with dark purple color with dried blood over it. Resident #11 stated, I fell a couple weeks ago. A dark purple area below right eye about 3 inches long. Resident stated, I just don't want to bother anyone. I leaned on my table, and it moved with me. I got up and that's all I remember. a. On 02/05/24 at 08:39 AM Resident #11 was lying in the bed with a neck brace around her neck and under both eyes had dark purple areas under them. Raised area above right eye. Observed a bedside table on the right side of the bed. There were no padded tables in the room. b. Review of hospitalization record dated 1/23/24, documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-08 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure medications were allowed to flow by gravity through a Percutaneous Endoscopic Gastrostomy (PEG) Tube to decrease the potential for gastric complications for 1 (Resident #16) of 1 (Resident 16) sampled resident whose medications were administered through a PEG Tube. The findings are: 1. Resident #16 had a diagnosis of Dysphagia, Oropharyngeal Phase and Gastrostomy Status. a. February 2024 Physician's Orders documented resident #16 diet was nothing by mouth active 11/04/2023 and may crush meds (medications) and administer together in tap water via (by way of) G (Gastrostomy)-Tube every shift active 11/04/2023. b. On 2/7/24 at 11:10 AM, after preparing the resident's medications, LPN #4 crushed all the meds and placed them in two separate 8 oz (ounce) cups with water. After stirring each cup, she sanitized her hands, put on gloves, placed the pump on hold, checked placement and placed the end of the administration set in a cap. She used a 60 cc syringe, drew up the meds and liquid from the first cup,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure proper hand hygiene was performed while providing incontinent care to decrease the potential for the spread of bacteria and promote good hygiene for 1 (Resident #59) of 1 sampled resident who received incontinent care. The findings are: 1. Resident #59 had diagnoses of Cerebral infarction, frontal lobe and executive function deficit and Hemiplegia, unspecified affecting right dominant side. a. A Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/23/2024 documented the resident scored 3 (3= indicates severely impaired) on a Staff Assessment for Mental Status (SAMS) and was dependent for toileting hygiene, bathing and personal hygiene. b. A Care Plan with a completion date of 01/25/2024 documented, . [Resident #59] has potential for complications associated with incontinence of bowel and bladder . Check every two hours and PRN [as needed] for incontinence . I require extensive assist x 2 with .toileting, personal hygiene . If I am incontinent of bowel and bladder . give me…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-28 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were stored and administered appropriately at the bedside, and failed to ensure medication was not sent to the kitchen on food trays. The findings are: a. On 12/27/2023 at 09:35 AM, the Surveyor was reviewing menus in the kitchen and observed a medication cup sitting in a window near the Dietary Manager (DM) office. The cup held a white oblong pill with G650 written on the outside. The DM was asked what was in the medication cup, and how it came to be in the kitchen area. The DM picked up a bottle of pain reliever and told the Surveyor she thought it was from their personal use bottle. The DM opened the bottle and was observed shaking a pill into the lid. The Surveyor pointed out the pills did not match. The DM picked up the medication cup and quickly disposed of it in a kitchen trash can. b. On 12/27/2023 at 12:00 PM, the DM approached the Surveyor and said kitchen staff told her that they found the medication cup containing a white pill on a tray that came back to the kitchen and had sat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-28 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to ensure dignity was maintained by providing privacy during incontinent care for 1 (Resident #4) of 1 sampled resident. The findings are: 1. On 12/27/23 at 02:12 PM, as the Surveyor was making rounds, Resident #4 was being provided incontinent care by Certified Nursing Assistant (CNA) #1. The door to Resident #4's room was completely open and the curtain was not closed allowing anyone in the hallway to visually witness the incontinent care being provided. Resident #4 was not covered. a. On 12/27/23 at 12:18PM, CNA#1 looked in the hall at the Surveyor and continued with incontinence care without providing privacy. b. On 12/27/23 at 12:21, CNA #1 was asked if it was normal for incontinent care to be provided with the door open, curtain not closed, and resident not covered. CNA #1 stated, No. CNA #1 further stated, I didn't provide privacy for the resident. c. On 12/28/23 at 08:32 AM, the Director of Nursing (DON) was asked how she expected incontinence care to be provided. The DON replied, I expect them to gather…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-28 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure food was warm when served to residents to prevent germs and bacteria growth, and appealing taste to the residents. This failed practice had the potential to affect 76 residents that eat from the kitchen. The findings are: a. On 12/27/2023 at 12:00 PM, the Surveyor observed Certified Nursing Assistant (CNA) #2 holding the rolling food cart doors open while loading lunch trays, plates have a warmer top without a warmer bottom. The food temperatures from the kitchen are as follows: meat 190 F, ground meat 180 degrees Fahrenheit (F), starch 185 degrees F, green beans 175 degrees F, Puree 180 degrees F, salad 38 degrees F. b. On 12/27/2023 at 12:48 PM, the Dietary Manager (DM) was asked if there have been any recent resident concerns about the meals. The DM said, Some do not like tomatoes, and we take them out of their salad. During the interview the Surveyor asked the DM if there had been any concerns with the food temperatures by the residents. The DM told the Surveyor that they have ordered bottoms to the plate warmers,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure wound care was performed as ordered for one (R#5) of six (R#1, #2, #3, #4, #5 and #6) sampled residents. The findings are: 1. Resident #1 had diagnoses of Type 2 Diabetes Mellitus, venous insufficiency, and partial amputation of right foot. The admission Minimum Data Set [MDS] with an assessment reference date [ARD] of 10/17/2023 documented a brief interview of mental status [BIMS] of 15 (13-15 cognitive). a. The physician order dated 10/24/2023 documented, .RT (right) Foot /Toes, Staples; Cleanse with wound cleanser, apply betadine to wound bed cover with 4x4s, abd (Abdominal) pad, wrap with gauze bandage and an ace bandage. every day shift for surgical wound .left subclavian Perma Cath - Monitor catheter for bleeding and intact dressing every shift. every shift . There are no physician's orders for treatment to scalp or to left cheek documented on November physician orders. There are orders documented on the order overview as follows; 1.TOP OF SCALP: CLEANSE WITH WD CLEANSER, COVER WITH XEROFORM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-11-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure dietary staff washed their hands and changed gloves before handling food items to prevent the potential for cross contamination for residents who received meals from 1 of 1 kitchen and 1 of 2 ice machines were maintained in a clean and sanitary condition to prevent potential contamination of resident fluids for residents who received ice in their rooms. These failed practices had the potential to affect 19 residents on the 100 Hall, 12 residents on the 200 Hall, 10 residents on the 300 Hall, 12 residents on the 400 Hall, 17 residents on the 500 Hall, 3 residents the 600 Hall and 3 residents on the 700 Hall who received ice in their rooms, (Total Census: 76 ) according to the list provided by the Dietary Supervisor on 11/10/2022 at 8:39 AM. The findings are: 1. On 11/09/22 at 10:00 AM, there were 6 cartons of whole milk on top of a cart in the walk-in refrigerator. The Surveyor immediately asked the Dietary Supervisor to check the temperature of the milk. She did and it was 45.8 degrees Fahrenheit. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-10 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents' decisions as to whether they desired to have, or did have, an advanced directive, were documented in a prominent part of the clinical record and correct to ensure their wishes were known regarding acceptance or rejection of any life-sustaining treatments in the event of their incapacitation for 2 (Residents #51 and #55) of 2 sampled residents whose advance directives were reviewed. This failed practice had the potential to affect all 76 residents in the facility as documented on the Resident Census and Conditions of Residents provided by the Administrator on [DATE] at 9:10 AM. The findings are: 1. Resident #55 was admitted on [DATE] with a diagnosis of Generalized Anxiety Disorder, Other Specified Depressive Episodes, Dementia in Other Diseases Classified Elsewhere, Unspecified Severity, Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, And Anxiety, Parkinson's Disease. The admission Minimum Data Set (MDS) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-10 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident's room did not have a strong urine odor from the catheter bag dripping for 1 (Resident #29) of 1 sampled resident who had a urinary catheter. This failed practice had the potential to affect 3 residents in the facility who had urinary catheters according to the Resident Census and Conditions of Residents provided by the Administrator on 11/8/22 at 9:10 AM. The findings are: 1. Resident #29 had diagnoses of Cerebrovascular Accident and Obstructive and Reflux Neuropathy. The Quarterly Minimum Data Set (MDS) with a Staff Assessment Date (ARD) documented the resident was severely impaired in cognitive skills for daily decision-making per a Staff Assessment for Mental Status (SAMS) and had an indwelling catheter. a. On 11/09/22 at 9:23 AM, Resident #29 was lying in bed. The resident's room smelled highly of urine. The Surveyor asked Resident #29, Are you wet? He shook his head no. A body audit was done by Certified Nursing Assistant (CNA) #6 and CNA #5 to see if the resident's catheter was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-10 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a Minimum Data Set (MDS) assessment was completed in a timely manner for 1 (Resident #55) of 9 (Residents #15, #27, #34, #42, #55, #70, #74, #377 and #379) sampled residents who were admitted within the last 90 days and 1 (Resident #70) of 5 (Residents #5, #34, #15, #377 and #70) sampled residents who were discharged within the last 90 days. The findings are: 1. Resident #55 was admitted on [DATE] with diagnoses of Generalized Anxiety Disorder, Other Specified Depressive Episodes, Dementia in Other Diseases Classified Elsewhere, Unspecified Severity, Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, Anxiety and Parkinson's Disease. The admission MDS with an Assessment Reference Date (ARD) of 8/22/22 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS). a. The admission MDS in the electronic health record (EHR) documented the completed and locked date was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-10 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the Minimum Data Set (MDS) assessment accurately reflected the use of a restraint for 1 (Resident #19) of 1 sampled resident. The findings are: 1. Resident #19 had diagnoses of Glaucoma, Dementia, Muscle Weakness and Heart Failure. The MDS with an Assessment Reference Date (ARD) of 08/03/2022 documented the resident scored 12 (8-12 indicates moderately cognitively intact) on a Brief Interview Mental Status (BIMS). a. On 11/09/22 at 10:05 AM, the MDS Indicator for this resident documented, Restraints. The Quarterly MDS with an ARD of 05/03/22 documented under Physical Restraints and Alarms, . 1. Used less than daily .Used in Chair or Out of Bed . G. Chair Prevents Rising . b. The Quarterly MDS with an ARD of 08/02/22 documented under Physical Restraints and Alarms, . 1. Used less than daily .Used in Chair or Out of Bed .G. Chair Prevents Rising. c. On 11/09/22 at 2:24 PM, the Surveyor asked the MDS Consultant why [Resident #19] was coded for a restraint. He stated, I don't know why that is on there, but I will modify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-10 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure resident clothing was regularly changed and wasn't worn for 2 to 5 consecutive days to promote cleanliness and good personal hygiene for 2 (Residents #34 and #51), failed to ensure residents were regularly shaved for 1 (Resident #51) and nail care was regularly provided to promote good personal hygiene for 2 (Residents #56 and #377) of 21 (Residents #2, #5, #7, #8, #13, #15, #16, #17, #19, #20, #27, #29, #34, #42, #47, #48, #51, #56, #377, #379, and #380) sampled residents who were dependent for nail care and/or personal hygiene according to the lists provided by the Regional Consultant on 11/09/22 at 4:07 pm. The findings are: 1. Resident #34 had diagnoses of Spinal Cord Injury, Morbid Obesity and Rheumatoid Arthritis. The Medicare 5-Day admission Minimum Data Set (MDS) with an Assessment Date (ARD) of 05/13/22 documented the resident scored 15 (indicates cognitively intact) on a Brief Interview Mental Status (BIMS) and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure the environment was as free from accidents and hazards as possible, as evidenced by failure to store potentially hazard chemicals in a secure location to prevent potential access by cognitively impaired and or mobile residents on the 400 Hall. This failed practice had the potential to affect 13 residents who resided on the 400 Hall and were ambulatory or wheelchair mobile as documented on a list provided by the Administrator on 11/10/22 at 12:05 PM. The findings are: 1. On 11/7/22 at 10:45 AM, during initial rounds, a spray can of [Brand] paint primer was located in the unlocked bathroom of Resident room [ROOM NUMBER] A and B. 2. On 11/7/22 at 10:45 AM, the Surveyor asked Housekeeper #1 (who was cleaning the room) to come to the bathroom. The Surveyor asked, Did you leave this can in the bathroom? She stated, No ma'am. I haven't cleaned the bathroom yet and I don't use that. It's probably left from painting the bathroom. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a physician's order was obtained for the administration and use of oxygen and a Trilogy machine to prevent potential complications for 1 (Resident #51) of 8 (Residents #5, #7, #16, #19, #27, #34, #51 and #380) sampled residents who received oxygen and 1 (Resident #51) of 1 sampled resident who used a Trilogy machine. This failed practice had the potential to affect 16 residents residing in the facility who used oxygen and 1 resident in the facility who used a Trilogy machine according to the list provided by the Administrator on 11/09/22 at 3:50 PM. The findings are: 1. Resident # 51 had diagnoses of Chronic Obstructive Pulmonary Disease, Depression, Anxiety, and Congestive Heart Failure. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/12/22 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS) and required oxygen therapy. a. The Plan of Care dated 10/05/22 documented, .Administer oxygen as ordered . b.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-10 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident's drug regimen review was followed up on according to facility policy and Resident Assessment Instructions guidelines for 1 (Resident #377) of 1 sampled resident who received Lithium. The findings are: 1.Resident #377 was admitted on [DATE] with a diagnosis of Tobacco Use, Suicidal Ideations and Diabetes Mellites. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/06/22 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS) and received an antipsychotic medication 6 of the 7 day look back period. a. The Physician Orders dated 10/04/22 documented, .Lithium Carbonate Tablet 300 MG [milligrams] Give 1 tablet by mouth two times a day for Antipsychotics/Antimanic Agent . b. The Medication Regimen Review dated 10/10/2022 documented, .NEW ADMIT REVIEW . 1) Medication Consideration(s): - On the following psychotropics: Sertraline & [and] Lithium…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop a comprehensive person-centered care plan that includes measurable objectives and timeframes to meet the needs of a resident who smoked tobacco for 1 (Resident #377) of 5 (Residents #8, #19, #42, #74 and #377) sampled residents who smoked. The findings are: 1.Resident #377 was admitted on [DATE] with diagnoses of Tobacco Use, Suicidal Ideations and Diabetes Mellites. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/6/22 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS) and required supervision and setup help with bed mobility, transfers, walking in the room and corridor and toilet use. a. The Admission/readmission Nursing Evaluations Packet dated 10/26/22 documented, .1. Does resident use smoking/tobacco/nicotine products? a. Yes . 2. Which products are being used by the resident? . a. Cigarette . Smoking Habit Evaluation . 4. Does…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-10 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure toenail care was regularly provided to promote good foot care for 1 (Resident #47) of 21 (Residents #2, #5, #7, #8, #13, #15, #16, #17, #19, #20, #27, #29, #34, #42, #47, #48, #51, #56, #377, #379, and #380) sampled residents who were dependent for nail care/personal hygiene according to the lists provided by the Regional Consultant on 11/09/22 at 4:07 PM. The findings are: 1. Resident #47 had diagnoses of Diabetes Mellitus II, Fluid Overload, Generalized Edema, and Paroxysmal Atrial Fibrillation. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 09/08/22 documented the resident scored 8 (8-12 indicates moderately cognitively impaired) on a Brief Interview for Mental Status (BIMS) and required supervision and setup help with dressing and personal hygiene and physical help of one person in part of bathing activity. a. The Plan of Care with a review start date of 8/27/22 documented, .requires assistance with ADL (activities of daily living) functions . Dressing: One assist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-10 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure meals were prepared and served in accordance with the planned, written menu to meet the nutritional needs of the residents for 1 of 2 meals observed. These failed practices had the potential to affect 52 residents who received regular diets and 17 residents who received mechanical soft diets, (Total census: 76) according to a list provided by the Dietary Supervisor on 11/10/2022. The findings are: 1. On 11/9/2022, the menu for the lunch meal documented the residents on regular diets and mechanical soft diets were to receive Squash Au Gratin #8 scoop = (equals) ½ cup each. a. On 1109/22 at 12:10 PM, Dietary Employee (DE) #1 served a single portion of Zucchini Au Gratin to the residents who were on regular and mechanical soft diets with a #10 scoop (3 ounces). b. On 11/09/22 at 1:00 PM, the kitchen ran out of Zucchini Au Gratin and 3 residents were served cut green beans with no cheese. c. On 11/09/22 at 1:05 PM, the Surveyor asked DE #2, How many residents were supposed to receive Zucchini Au Gratin and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to THE BLOSSOMS REHAB & NURSING CENTER — 23 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.6-0.6 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 2 of 52.3-0.3 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 22 homes this chain runs (chain average 2.6★, per CMS)
1 of 5The Blossoms At Conway Rehab & Nursing CenterConway, AR 1 of 5The Blossoms At Eureka Springs Rehab & Nursing CenEureka Springs, AR 1 of 5The Blossoms At Fort Smith Rehab & Nursing CenterFort Smith, AR 1 of 5The Blossoms At Midtown Rehab & Nursing CenterLittle Rock, AR 1 of 5The Blossoms At Van Buren Rehab And Nursing CenterVan Buren, AR 1 of 5The Blossoms at Berryville Rehab & Nursing CenterBerryville, AR 1 of 5The Blossoms at Cumberland Rehab & Nursing CenterLittle Rock, AR 1 of 5The Blossoms at Woodland Hills Rehab & Nursing CenLittle Rock, AR 2 of 5The Blossoms At Oakdale Rehab & Nursing CenterJudsonia, AR 2 of 5The Blossoms At West Dixon Rehab & Nursing CenterLittle Rock, AR 2 of 5The Blossoms At White River Rehab & Nursing CenterNewport, AR 2 of 5The Blossoms at Newport Rehab & Nursing CenterNewport, AR 3 of 5The Blossoms At North Little Rock Rehab & NursingNorth Little Rock, AR 3 of 5The Blossoms At Star City Rehab & Nursing CenterStar City, AR 3 of 5The Blossoms at Nashville Rehab and Nursing CenterNashville, AR 3 of 5The Blossoms at the Village Rehab & Nursing CenterHot Springs, AR 4 of 5The Blossoms At Mountain View Rehab & Nursing CenMountain View, AR 5 of 5The Blossoms At Hot Springs Rehab And Nursing CentHot Springs, AR 5 of 5The Blossoms At Prescott Rehab & Nursing CenterPrescott, AR 5 of 5The Blossoms At Rogers Rehab & Nursing CenterRogers, AR 5 of 5The Blossoms At Stamps Rehab & Nursing CenterStamps, AR 5 of 5The Blossoms at Dierks Rehab and Nursing CenterDierks, AR

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AKS AR OPOC LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2023
SCHREIBER, ABRAHAMIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2023
MORTON, DONNA MARIEIndividualW-2 MANAGING EMPLOYEEsince 04/05/2021
SCHEINBAUM, SHLOMOIndividualCORPORATE OFFICERsince 04/05/2021

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.9M
Net patient revenuemost recent cost report
+9.8%
Operating marginrevenue minus expenses
$498K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 67%Medicare 10%Other / private 22%

This home reported $498K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$297per resident / day
operating cost
$9,039per month
≈ monthly operating cost
$330per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AR

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.

Typical monthly cost in Arkansas
$7,452/mo
Nursing home (semi-private)
$8,060/mo
Nursing home (private)
$4,637/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045372. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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