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Boca Circle Rehabilitation Center

7225 Boca Del Mar Drive, Boca Raton, FL 33433 · For profit - Limited Liability company · 120 certified beds · (561) 362-9644 Medicare & Medicaid certified

Call the home — (561) 362-9644 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
1 actual-harm citation$31,736 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $31,736 in federal fines (most recent 2025-02-06)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7050 W Palmetto Park Rd Ste 25 · (561) 837-2228 · Call to confirm hours
Pharmacy
22191 Powerline Rd · (561) 391-6336 · Call to confirm hours
Grocery
7060 W Palmetto Park Rd · (561) 338-0648 · Call to confirm hours
Park
6720 Boca del Mar Dr · Typically dawn to dusk
Place of worship
7200 Palmetto Cir N · (561) 391-3235

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.2%8.7%15.4%better
Long-stay residents who lose too much weight3.9%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.6%0.7%2.0%typical for the state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms0.4%4.6%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.3%2.5%3.3%better
Long-stay residents whose ability to walk worsened5.0%9.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication20.0%14.4%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%99.2%95.3%typical
Long-stay residents with pressure ulcers9.2%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control3.4%10.5%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table8.3%8.6%17.1%better
Short-stay residents who newly got an antipsychotic medication5.5%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine98.5%94.7%79.4%better
Short-stay residents rehospitalized after admission28.0%26.1%22.6%worse
Short-stay residents with an outpatient ER visit7.5%9.1%12.0%better
Long-stay hospitalizations per 1,000 resident days2.012.131.67worse
Long-stay outpatient ER visits per 1,000 resident days0.911.151.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 212 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.0%U.S. median 51.5%
Got home and stayed home
12.8%U.S. median 10.7%
Went back to hospital
40.6%U.S. median 56.6%
Met the expected recovery
0.64U.S. median 0.31
Therapy hours / resident / day
0.26hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.18hours / resident / day
Speech therapy

Met the expected recovery: 40.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 160 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.64 therapist hours per resident per day in 2026Q1 — more than 90% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.0%CMS range 47.5–60.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.8%CMS range 9.9–16.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge40.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge48.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge26.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.6%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge67.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.7%CMS range 6.1–12.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.77
RN hours/ resident / day
0.65
LPN hours/ resident / day
2.20
Aide hours/ resident / day
3.62
Total nurse hours/ resident / day
0.43
RN hoursweekends
40.0%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 114.6 residents a day — about 96% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.62 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.77 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.20 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.35 hrs/resident/day on weekends vs 3.73 on weekdays — 10% thinner on weekends. RN hours go from 0.90 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-02-06)
11
at the previous standard inspection (2023-10-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 11 most serious are shown; the remaining 28 are one tap away and print in full.

  • Actual harm · G2025-02-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to identify a severe weight loss in a timely manner, and failed to provide adequate nutritional supplements to prevent further severe weight loss, for 2 of 6 residents reviewed for nutrition (Resident #52 and Resident #56). The findings included: A review of the facility's policy titled, Nursing-Weights, revised on 02/21/23, showed that Weight monitoring schedules should be developed upon admission for all residents: Weights should be recorded timely. For Newly admitted residents' weights should be obtained and measured on admission and weekly for 4 weeks. If no weight concerns are noted, weights should be measured monthly thereafter or per Registered Dietician and or physician recommendations. Residents with weight loss should monitor their weight weekly or per physician's order until it is stable, then monthly. A significant change in weight is defined as a 5% change in weight in a month (30 days), a 7.5% change in weight in 3 months (90…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide nail care to 3 of 4 sampled Residents, Resident #2, #3 and #4. The findings included: Review of their policy titled Nursing-Activities of Daily Living (ADLS) effective 04/01/22 documented Procedure: 1. The facility shall ensure a resident is given the appropriate treatment and services to maintain or improve his or her ability to carry out activities of daily living 2. The facility shall provide care and services for the following activities of daily living as needed based on the individual care plan of each resident: . a. Hygiene-bathing, dressing, grooming, and oral care . 3. A resident who is unable to carry out activities of daily living shall receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. 1. Review of the record revealed Resident #2 was admitted to the facility 04/01/25. Review of the current Minimum Data Set (MDS) assessment dated [DATE] documented Resident #2 had a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement and have Enhanced Barrier Precaution (EBP) orders for Residents with active wounds for 3 of 4 sampled residents, Residents #2, #3, and #4. The findings included: Review of the policy titled Policy, Procedures, and Information Enhanced Barrier Precautions revised on 04/03/24 documented, Definitions: Enhanced Barrier Precautions refers to the use of gown and gloves for certain residents during specific high-contact resident care activities that have been found to increase risk for transmission of multidrug-resistant organisms (MDROs.) . 1. Prompt recognition of need: . B. Clear signage will be posted in the room indicating the type of precaution, requiring personal protective equipment (PPE), and the high-contact resident care activities that require the use of gown and gloves. Selected image/identifier (image of orange) placed above the bed .2. Initiation of Enhanced Barrier Precautions- . b. An order for enhanced barrier…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to treat the resident in a dignify manner and provide personal privacy, for 1 of 16 residents observed during the screening process (Resident # 108). The findings included: Record review for Resident #108 revealed that the resident was admitted to the facility on [DATE] and readmitted on [DATE] with the following diagnoses: Hemiplegia and Hemiparesis following cerebral infarction affecting right dominant side and Urinary Tract Infection. The admission Minimum Data Set (MDS) assessment entry dated 01/08/2025 revealed that the Brief Interview of Mental Status (BIMS) score is 99, which indicates that resident is unable to complete the interview. A review of the section GG of the MDS revealed Resident #53 is fully dependent regarding the ability to roll from lying on back to left and right side, and return to lying on back on the bed. During an observation conducted on 02/03/2025 at 9:50 AM Resident #108 was seen laying on her bed with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to appoint a guardian in a timely manner for 1 of 1 resident sampled for guardianship (Resident #56). The findings included: Resident #56 was admitted to the facility on [DATE] from another nursing facility. Diagnoses included Other Specified Disorders of Brain, Rhabdomyolysis and Alzheimer's Disease. A Brief Interview for Mental Status (BIMS) score was 2 on the quarterly Minimum Data Set (MDS) with an assessment reference date (ARD) of 10/25/24. This indicated the resident had severe cognitive impairment. In an interview conducted on 02/06/2025 at 12:05 PM with the Primary Physician, she stated that she is familiar with Resident #56. The family hasn't been involved in years. The resident doesn't have a guardian to make the decisions. A telephone call was placed to the resident's cousin on 02/06/25 at 12:24 PM with no answer and no ability to leave a voice mail. The cousin was the only representative listed on the facesheet. An interview was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a Level 2 Preadmission Screening and Resident Review Process (PASARR) for 1 of 1 resident sampled for PASARR (Resident #50). The findings included: The facility's policy titled, Social Service-PASRR with an effective date of 04/01/22 revealed A Hospital Discharge Exception is given when an individual being admitted into the NF has a Dx of a SMI and/or behavior that accompanies the SMI (Serious Mental Illness) or Suspected SMI and the physician has certified, before admission to the facility that the patient is likely to require less than 30 days of nursing facility services for the condition for which the individual received care in the hospital. Time frame to request the Level II evaluation for Hospital Discharge Exemption: If the individual's stay is anticipated to exceed 30 days, the NF must notify the Level 1 screener by the 25th day of the stay and the Level II evaluation must be completed no later than the 40th day of admission. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to provide assistance during dining for 1 of 2 residents reviewed for activities of daily living (ADLs), for Resident #71 and Resident #52. The findings included: 1. A record review showed that Resident #71 was admitted on [DATE] with diagnosis of Atherosclerotic Heart Disease of Native Coronary Artery without Angina Pectoris and Neuromuscular Dysfunction of Bladder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed that the Brief Interview of Mental Status (BIMS) score is 10, which indicated moderately impaired. Section GG of the MDS showed that Resident #71 needs Supervision or touching assistance during dining. In an Observation conducted on 02/03/2025 at 1:25 PM this Surveyor observed Resident #71 in her room staring at the lunch tray and not attempting to eat. This Surveyor further noticed that Resident #71 was in the room without staff. About 40 minutes later, Resident #71 was still unattended with her lunch tray.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure the resident's competency when performing respiratory care for 1 of 2 residents sampled for respiratory care (Resident #58). The findings included: Resident #58 was admitted to the facility on [DATE] with diagnoses that included Respiratory Failure, Type 2 Diabetes Mellitus, and Tracheostomy Status. Her BIMS (Brief Interview for Mental Status) was 15 on the quarterly Minimum Data Set (MDS) assessment dated [DATE]. This indicated the resident was cognitively intact. On 02/04/25 at 9:32 AM, trach (tracheostomy) care was observed with Staff P, Respiratory Therapist. Staff P wore a gown, face mask, and gloves and cleaned around the area of the stoma and applied a new gauze pad. The surveyor asked Staff P why did she not change the inner cannula and she replied that the resident changes her own inner cannula. Asked if the resident had a competency for this and she replied that she did the competency over a year ago. Observation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to monitor behaviors and side effects for a Resident on psychotropic medications in 1 of 5 residents reviewed for Unnecessary Medication (Resident #52). The findings included: A record review showed that Resident #52 was admitted to the facility on [DATE] with diagnoses of anxiety disorder and major depressive disorder. The admission Minimum Data Set (MDS) assessment dated [DATE] showed that Resident #52 had a Brief Interview of Mental Status score (BIMS) of 03, which is severely impaired. A review of the Physicians'orders showed an order for Lorazepam (anxiety medication) 0.5 milligrams, give 1 tablet by mouth two times a day which was dated 01/17/25. An order for Paroxetine Tablet 20 milligrams, give 1.5 tablet one time a day for depression which was dated 12/14/24. The Care plan dated 12/31/24 revealed the following: Resident #52 uses anti-anxiety medication related to anxiety. Administer medication as ordered and monitor for side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to provide the correct diet consistency for the Pureed diet for 3 out of 12 residents observed on pureed diet (Resident #35, Resident #102 and Resident #108). The findings included: A review of the facility's policy titled ASHAWIRE showed the following: National Dysphagia Diet (NDD) published in 2002 proposed four levels of semisolid/solid foods with level 1 being the pureed consistency. NDD Level 1: Dysphagia-Pureed (homogenous, very cohesive, pudding-like, requiring very little chewing ability). 1. A record review showed that Resident #35 was admitted on [DATE] with diagnoses of Atrial Fibrillation and Gastro-Esophageal Reflux Disease without Esophagitis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed that the Brief Interview of Mental Status (BIMS) score showed that Resident #35 was unable to conduct the interview. During an observation conducted on 02/03/25 at 1:50 PM in the main dining room, the surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, facility failed to provide food that meets residents' preferences, allergies and intolerances for 4 o 4 residents observed during dining observation (Resident #56, Resident #15, Resident #118, Resident #368). Findings included: 1. A record review showed that Resident #56 was admitted on [DATE] with diagnosis of other specified disorders of brains and rhabdomyolysis. The Minimum Data Set (MDS) quarterly dated 10/25/2024 revealed that the Brief Interview of Mental Status (BIMS) score is 2, which indicates severe cognitive impairment. During an observation conducted on 02/03/2025 at 1:30 PM this surveyor observed that Resident #56 meal ticket consisted of: 1 Cup of Chicken Pot Pie with 1 biscuit, 1/2 cup of green peas, 1/2 cup of deluxe fruit salad, 1/2 cup of fortified mashed potatoes, 6oz of tea of choice and 4oz of apple juice. Resident #56's tray did not have mashed potatoes nor fortified mashed potatoes. 2. A record review showed that Resident #15 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Dcited before2025-02-06 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to follow their posted scheduled mealtime for tray deliveries on 2 out of 2 observations. The findings included: 1. In an observation conducted on 02/03/2025 between 12:00 PM and 2:00 PM this surveyor observed discrepancies between the stipulated lunch tray's arrival time and the actual arrival time. The lunch trays stipulated arrival time were as follow: Main Dining Room: 12:00 PM, Assisted Dining Room: 12:10 PM, 100 Hall: 11:30 AM, 200 Hall: 11:40 AM, 300 Hall: 11:50 AM. The lunch trays actual arrival time were as follow: Main Dining Room: 12:52 PM, Assisted Dining Room: 1:10 PM, 100 Hall: 1:15 PM, 200 Hall: 1:43 PM, 300 Hall: 1:38 PM. 2. In an observation conducted on 02/04/2025 between 11:30 PM and 12:30 PM this surveyor observed discrepancies between the stipulated lunch tray's arrival time and the actual arrival time. the lunch trays stipulated arrival time were as follow: Main Dining Room: 12:00 PM, 500 Hall: 11:50 AM, 600 Hall:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record review, the facility failed to ensure disposal of garbage and refuse in a sanitary manner. The findings included: A review of the facility's policy titled, Dispose of Garbage and Refuse, dated 8/2017, showed the following: all garbage and refuse will be collected and disposed of in a safe and efficient manner. The Dining Service Director coordinates with the Director of Maintenance to ensure that the area surrounding the exterior dumpster area is maintained in a manner free of rubbish or other debris. In an observation conducted on 02/03/25 at 8:42 AM, in the outside area, a large blue metal construction dumpster was noted. The opened dumpster showed garbage bags and multiple food boxes inside the dumpster. Closer observation revealed a foul smell and insects flying around the construction dumpster. In this observation, the facility's maintenance director stated that he has told the kitchen staff multiple times that this construction dumpster is only used for construction garbage and not to throw any other garbage that is coming from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to properly follow hand hygiene protocol during respiratory treatments and failed to handle medications in a sanitary manner while dispensing medications for 2 of 5 sampled residents reviewed for medication administration (Resident #90 and #79). In addition, the facility failed to follow sanitary procedures for disconnecting dialysis treatment for 1 of 1 sampled resident reviewed for dialysis (Resident #101). The findings included: Review of the facility's policy titled, Administering Medications, revision date 02/21/23, included the following: To ensure that medications are administered in a safe and timely manner, and as prescribed. General Guidelines: 3.Medications are administered in accordance with prescriber orders, and current standards of practice. a. Staff follows established facility infection control procedures (e.g., handwashing, antiseptic technique, gloves, isolation precautions, etc.) for the administration of medications,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-19 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to maintain laundry equipment in a clean manner, store linens, and dispose of Personal Protective Equipment (PPE) in a manner to ensure infection control; and the facility failed to provide appropriate infection control surveillance related to scabies outbreak; the facility failed to practice hand hygiene during catheter care observation for 1 sampled resident for catheter care (Resident #67); the facility failed to maintain a sterile environment during trach care for 1 resident sampled for respiratory care (Resident #401). The findings included: 1.) Review of the facility's policy titled, Surveillance -Infections with an effective date of 04/01/22 that included: The purpose of the surveillance of infections is to identify both individual cases and trends of epidemiologically significant organisms and Healthcare-Associated Infection (HAI), to guide appropriate interventions and to prevent future infections. Under Section General Guidelines…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to provide eating assistance in a dignified manner for 4 of 4 sampled residents observed for in-room dining, Residents #3, #9, #25 and #53. The findings included: Review of the facility's policy titled Activities of Daily Living effective date 04/01/22 documents a resident who is unable to carry out activities of daily living shall receive the necessary services to maintain good nutrition . 1) Review of Resident #3's clinical record documented an admission on [DATE] and a readmission on [DATE]. The resident diagnoses included Dysphagia (difficulty swallowing) Heart Disease, Severe Protein-Calorie Malnutrition, Muscle Wasting and Depression. Review of Resident #3's Minimum Data Set (MDS) quarterly assessment dated [DATE] documented a Brief Interview of the Mental Status (BIMS) score of 10 indicating that the resident had moderate cognition impairment. The assessment documented under Functional Status that the resident needed extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to provide fingernails grooming for 2 of 2 sampled residents, Residents #9 and #53, observed for nail grooming. The findings included: Review of the facility's policy titled Activities of Daily Living effective date 04/01/22 documents a resident who is unable to carry out activities of daily living shall receive the necessary services to maintain good .grooming . 1) Review of Resident #9's clinical record documented an admission on [DATE] and a readmission on [DATE]. The resident diagnoses included Pyogenic Arthritis, Macular Degeneration, Muscle Wasting and Atrophy, and Major Depressive Disorder. Review of Resident #9's Minimum Data Set (MDS) quarterly assessment dated [DATE] documented a Brief Interview of the Mental Status (BIMS) score of 15 indicating that the resident had no cognition impairment. The assessment documented under Functional Status that the resident needed extensive assistance to total assistance from the staff to complete…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to follow Physicians ' orders for tube feeding for 1 of 2 residents reviewed for tube feeding, Resident #64. The findings included: Record review revealed that Resident #64 was admitted on [DATE] with diagnoses of Hypertension, Dysphagia, and Diabetes. The order summary report revealed an order for Glucerna 1.5 (tube feeding formula), infuse at 50 milliliters (ml) an hour over 20 hours from 4:00 PM to 12:00 PM, which was dated 10/06/23. In an observation conducted on 10/16/23 at 10:30 AM, Resident #64 was noted in bed with the tube feeding Glucerna 1.5 running at 50 ml an hour. Closer observation showed a tube feeding bottle at the 100 ml mark out of a 1000 ml capacity bottle. The date on the tube feeding bottle showed that it was started on 10/14/23, with no start time. In an observation conducted on 10/16/23 at 5:10 PM, Resident #64 was noted in her room with the tube feeding Glucerna 1.5 at 50 ml an hour, which started at 4:20 PM and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure that a resident receiving dialysis was consistent with professional standards of practice, the comprehensive person-centered care plan, and the Resident ' s goals and preferences for 1 of 1 resident reviewed for dialysis (Resident #43). The findings included: According to the State Operations Manual section §483.25(l), Dialysis, the communication process should include how the communication will occur, who is responsible for communicating, and where the communication and responses will be documented in the medical record, including but not limited to Nutritional/fluid management including documentation of weights, Resident compliance with food/fluid restrictions or the provision of meals before, during and after dialysis and monitoring intake and output measurements as ordered. Resident #43 was admitted to the facility on [DATE] with End Stage Renal Disease and Dependence on Renal Dialysis diagnoses. The order noted for a Renal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure controlled medication were removed from the controlled box after the medication was discontinued for 2 of 6 sampled residents (Resident #33 and #74), and failed to obtain a physician order for a controlled medication removed from the controlled box for 1 of 6 sampled residents (Resident #33) reviewed during the controlled drugs record review at the facility's progressive units. The findings included: 1) Review of Resident #33's clinical record documented an admission on [DATE] with no readmissions. The resident diagnoses included Intervertebral Disc Degeneration, Lumbar Region, Senile Degeneration of Brain and Depressive Disorders. Review of Resident #33's active physician orders lack a written order for Oxycontin ( a controlled drug) ER 10 milligrams (mg) every morning for non-acute pain. Further review revealed Oxycontin drug was discontinued on 04/25/23. On 10/19/23 at 2:01 PM, a side by side review of Resident #33's Controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to monitor behaviors as per pharmacy recommendations for 3 of 5 residents reviewed for unnecessary medications (Residents #53, Resident #43, and Resident #8). The findings included: Review of the facility's policy titled Psychotropic Drug Use (no date) showed the following: The interdisciplinary team helps identify the behavioral target symptoms and specific behavioral concerns that warrant using an antipsychotic drug in the care plan intervention. 1. The customer's behavior is monitored. 2. The specific behavioral problems are tracked and documented as to the number of episodes or hours (if- for pacing, yelling, or screaming) as determined by the interdisciplinary team care plan. 1. Resident #53 was admitted to the facility on [DATE] with diagnoses of Dementia, Kidney Disease and Behavioral Disturbances. The Quarterly Minimum Data Set, dated [DATE] showed a Brief Interview of Mental Status (BIMS) that the resident is severely cognitively impaired. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined the medication error rate was 7.69 percent. Two (2) medication errors were identified while observing a total of 26 opportunities, affecting Resident #36. The findings included: Review of the facility's policy titled Administering Medications/ revised on 02/21/23 documented .medications are administered in accordance with prescriber orders, and current standards of practice .if a dosage is believed to be inappropriate or excessive for a resident, or a medication has been identified as having potential adverse consequences for the resident .the person preparing or administering the medication should contact the prescriber, the Attending Physician or the facility's Medical Director to discuss the concerns . Review of Resident #36's clinical record documented an admission on [DATE] and readmission on [DATE]. The resident diagnoses included Hypertension, Adult Failure to Thrive, Dementia, and Depressive Disorders. Review of Resident #36's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record reviews, and policy review, the facility failed to dispose of expired medications in 1 of 4 medications carts and in 2 of 2 medication storage rooms. The findings included: Review of the facility's policy titled Medication Storage, revealed the following: Policy: Medications will be stored in a manner that maintains the integrity of the product and ensures the safety of the residents and is in accordance with Florida Department of Health guidelines. Procedure: Expired, discontinued and/or contaminated medications will be removed from the medication storage areas and disposed of in accordance with facility policy. 1. A medication storage room observation in the facility's Subacute area was conducted on 10/19/23 at 1:30 PM with Staff O, Licensed Practical Nurse (LPN). While inspecting the medication room refrigerator, an observation was made of two small intravenous (IV) Sodium Chloride bags which had an expiration date of 10/15/23 (Photographic evidence obtained). Further observation revealed expired medical supplies including a clear/zipper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide adaptive devices during dining as ordered by physician for 1 of 1 sampled residents for adaptive devices (Resident #49). The findings included: Review of the facility's policy titled, Assistive Devices with a revised date of 09/2017 included: Assistive devices/utensils will be provided as identified in the individualized plan of care to maintain or improve a resident's ability to eat or drink independently. Record review for Resident #49 revealed the resident was originally admitted to facility on 08/30/23 with most recent readmission on [DATE]. The resident's diagnoses included: Metabolic Encephalopathy, Unspecified Dementia, and Muscle Wasting and Atrophy. Review of the Minimum Data Set (MDS) for Resident #49 dated 09/18/23 revealed in Section C, the Brief Interview of Mental Status was not conducted due to resident is rarely/never understood. In Section G revealed for bed mobility and transfer the resident had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and recorded reviews, the facility failed to develop and implement a PIP (Performance Improvement Plan) in place regarding skin rashes that were monitored using systematic approaches. The findings included: A review of the QAPI (Quality Assurance Performance Improvement) plan provided by the facility's Administrator revealed the following: PIPs are important and meaningful for the specific type and scope of services unique to the facility, which require a concentrated effort on a particular problem in one area of the facility. Our QAPI program will apply systems and reports demonstrating systematic identification, reporting, investigation, and analysis. A project charter will be developed for each PIP at the beginning of the project that clearly establishes the goals, scope, timing, and responsibilities. The PIP charter will be developed by the QAPI committee and then will be given to the team that will carry out the PIP. Review of the facility's policy titled Scabies Identification, Treatment, and Environmental Cleaning, dated 04/01/22, showed the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews the facility failed to provide a clean, safe, homelike environment in the laundry room, and in 3 of 72 rooms. The findings included: 1. During an observation conducted on 10/16/23 at 11:10 AM in room [ROOM NUMBER] of a hole in the fitted sheet on the bed (Photographic evidence obtained). 2. During an observation conducted on 10/16/23 at 11:18 AM in room [ROOM NUMBER] of the air conditioning vents were covered with dust (Photographic evidence obtained). 3. During an observation conducted on 10/16/23 at 11:30 AM in room [ROOM NUMBER]-B of a wobbly overbed table. 4. During an observation conducted on 10/16/23 at 1:10 PM in room [ROOM NUMBER], there were two unpainted repairs with plaster to the wall between the window and the bathroom. The air conditioning vents were covered with dust, debris and what appeared to be hair. (Photographic evidence obtained). 5. During a tour conducted of the laundry room on 10/16/23 at 2:00 PM, an observation was made of the following: a) In the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to assess and treat symptoms of itching and rashes in a timely manner for 3 of 9 residents reviewed for skin conditions (Resident #53, Resident #23, and Resident #56). The facility also needed to obtain a urine sample in a timely manner for Resident #42. The findings included: Review of the Center for Disease Control and Prevention (CDC) website, under the section Scabies revealed the following: Scabies outbreaks have occurred among patients, visitors, and staff in institutions such as nursing homes and long-term care facilities. Such outbreaks frequently result from delayed diagnosis and treatment of crusted (Norwegian) scabies in debilitated, immunocompromised, institutionalized, or elderly persons. The characteristic itching and rash of scabies can be absent in such people, leading to frequent misdiagnosis and delayed or inadequate treatment and continued transmission. Scabies often are only recognized once they begin to appear among…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-23 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide respect and dignity in a manner and in an environment that promotes enhancement of quality of life that include, ensuring all residents are served proper drinking cups with meals; ensuring residents are served hot meals and/or bagged lunch on scheduled outpatient dialysis center appointments for 2 of 2 sampled residents reviewed for dialysis; and ensuring a residents' nails are not clipped over the lunch meal tray for 1 of 1 sampled residents (Resident #257), who was reviewed requiring fingernail care. The findings included: 1) During the observation of the breakfast meal on 06/21/22 at 8 AM noted that all facility resident's (94) received a carton of milk, carton of juice , and a majority received a nutritional liquid supplement. Further observation noted that none of the facility residents received a proper beverage cup for the residents to drink from. It was further noted that facility residents were required to drink directly from the beverage carton container. Upon interviews with random…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-23 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide sufficient staff to carry out the functions of the food and nutrition service, for 94 of the facility's 94 residents. The findings included: 1) Observation of the lunch meal in the main kitchen on 06/22/22 at 11:30 AM noted non-kitchen staff working within the department that included the Director of Medical Records and a CNA. Interview with the Dietary Manager at the time of the meal observation noted to state that the dietary department has been down 2 diet aide positions for some time and often requires staff from other departments to be scheduled in the kitchen on a regular basis. It was also noted that the dinner cook was rescheduled to the breakfast and Lunch meal service on 06/22/22. Further observation of the 06/22/22 lunch meal noted that foods were not prepared on time and the meal service scheduled to start on 11:05 AM did not begin until 12:05 PM. The resident dishes were not finished washing until 12 PM. The lunch meal was delayed for over 90 minutes. 2) During the observation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-23 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determine that the facility failed to provide food prepared by methods that conserve nutritive value, flavor, appearance, and is palatable, attractive, and appetizing temperatures for for all 94 facility resident's that included interviews conducted with 4 (Resident's #93, #251, #256, and #257) of 4 interviews conducted with additional residents. The findings included: 1) During the review of the grievance Logs from January 2022 through May 2022 noted the following resident food grievances: January 2022 = 3 total grievances including: Poor food quality Failure to food preference No meal alternatives available Incorrect food consistency February 2022 = 13 total grievances including: Poor food appearance Poor food quality taste (3) Food preference not followed (5) Cold food temperatures (2) Late tray service Therapeutic diet not followed Assistance with eating Incorrect diet consistency March 2022 = 7 total grievances including: Food Preference not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-23 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the residents receive at least three meals daily, at regular times comparable to normal mealtimes in the community. The findings included: 1) During the observation of the lunch tray line assembly in the main kitchen on 06/22/22, it was noted there were staff working in the kitchen who were not dietary personal. Specifically, the Medical Records Director and a CNA were working in the kitchen for the lunch meal preparation and service. Interview with the Dietary Manager at the time of the observation revealed that the kitchen is down 2 full times position and the dinner cook needed to be scheduled for the breakfast meal preparation . Further observation noted that the 06/22/22 lunch tray assembly line began at 12:05 PM. A review of the Meal Tray Delivery Form and observation of meal tray carts noted the following: Hall 100: Scheduled delivery time documented as 11:05 PM - Actual delivery time was recorded at 12:30 PM Hall 500 - Scheduled delivery time documented as 11:45 AM - Actual delivery time was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. The findings included: 1) During the initial Kitchen/Food Service observation tour conducted on 06/20/22 at 9 AM, accompanied with the Dietary Manager (DM) the following were noted: (a) The floor area leading up to the entry door of the dietary department was heavily soiled, with presence of garbage and trash. This was discussed with the DM that food carts and staff entering into the kitchen are tracking in the dust and dirt from the soiled floor. (b) There were numerous open food trays with visible trash/garbage sitting within the entry area of the kitchen. It was discussed with the DM that all garbage and refuse must be covered at all times to prevent the potential of food borne contamination and illness. (c) The food preparation floor and serving areas were noted heavily soiled with dust, dirt, trash , and garbage. It was discussed with the DM that the kitchen floor is not being cleaned on a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-23 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to honor 1 of 3 sampled residents' rights (Resident #52) to appeal discharge from skilled services (OT (Occupational Therapy & PT (Physical Therapy), by ensuring they received and signed the Notice of Medicare Non-Coverage (NOMNC). The findings included: Resident # 52 began skilled services on 05/05/2022 and his therapy services were terminated on 06/08/2022. The facility initiated the discharge (d'c) with rehabilitation days remaining. However, review of the Notice of Medicare Non-Coverage (NOMNC) revealed that it was not signed by the resident or his authorized representative. The Social Worker wrote on the NOMNC that Resident #52's authorized representative (AR) was contacted on 6/6/2022 via telephone to let him know that the treatment would be suspended on 06/09/2022. During an interview conducted with the Social Worker (SW) on 06/22/22, at 3:02 PM, she reported that the resident's AR came to the facility for the discharge a few days prior to the discontinuation of the resident's skilled services, and on the day the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-23 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that 2 of 3 sampled residents (Resident #14 and #151) received a copy of the Baseline Care Plan. The findings included: 1. On 06/20/22 at 1:35 PM, during an interview with Resident #14, he reported that he did not participate in any care plan meeting and no one discussed his plan of care with him. Review of the clinical record revealed that Resident #14 was diagnosed with the following: Other Symptoms and Signs Involving the Musculoskeletal System Right Artificial Knee Joint, Muscle Wasting And Atrophy, Difficulty In Walking, Complication Of Internal Left Knee Prosthesis, Left Artificial Knee Joint, and Osteoarthritis. Review of the Baseline care plan (CP) dated and completed on 6/11/2022 showed that it was initiated on 6/10/2022. The CP outlined all the required services Resident #14 was supposed to receive during his stay at the facility. Review of the Nurses Progress Notes dated 06/13/2022 revealed an entry that the Rehabilitation Unit Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to identify the need for assistance with Activities of Daily Living (ADL) for fingernail care for 6 of 6 sampled residents reviewed for Activities of Daily Living, Resident #19, Resident #42, Resident #80, Resident #258, Resident #55 and Resident #257, as evidenced by the residents fingernails were observed to be unclean and in varying stages of excessive length. The findings included: Review of the facility policy for Nail Care states in part, 'Purpose: To provide for personal hygiene needs and prevent infection. Note: Precaution should be used when trimming nails of a patient with diabetes and should be done by a licensed nurse or physician. Procedure: Trim nails and file for smoothness, as needed.' Review of the facility policy and procedure on 06/22/22 at 2:22 PM for Nail Care provided by the Director of Nursing (DON) revised 01/2014 indicated Purpose: To provide for personal hygiene needs and prevent infection. Note: Precaution should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that 1 of 1 sampled residents (Resident #255), reviewed for dialysis, received treatment and care in accordance with professional standards of practice that includes medications administered, as per physician orders. The findings included: During the review of the clinical record of Resident #255, it was noted an admission date of 06/07/22 with diagnoses of End Stage Renal Disease, Dependence on Dialysis and DM-2. Further review of physician orders noted 06/08/22, Sevelamer 800 mg (2 Tabs) Phosphorus Binder- Three time per day for Kidney Disease. Further review of the record and interview with the Unit Manager on 06/21/22 noted that the resident's dialysis days are scheduled for Monday, Wednesday,and Friday. Upon admission the resident's original chair time was scheduled for 10:30 AM and was changed on 06/15/22 to 12:30 PM. The resident returns from dialysis days during the late afternoon hours of 4-5 PM. A review of the June 2022 - Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-23 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure splint devices were applied, as recommended for 1 of 2 sampled residents reviewed for Position/Mobility, Resident #301, as supported by no evidence bilateral hand palm guards were applied for Resident #301. The findings included: Review of the facility Restorative Nursing Guideline policy states in part, 'Overview: Restorative nursing care includes nursing interventions that help to maintain the patient's highest level of function and prevent unnecessary decline in function. Restorative nursing programs are individualized to specific patient needs and have many tangible positive effects including - preventing further decline Patients may enter a restorative nursing program in several ways including after discharge from a skilled physical, occupational or speech rehabilitation program.' Review of the clinical record for Resident #301 revealed she was admitted to the facility on [DATE] with diagnoses to include Cerebral Vascular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-23 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to appropriately assess and manage pain for 1 of 1 residents reviewed for Pain Management, Resident #258, as evidenced by Resident #258 expressing little to no relief of pain with the current pain management regimen. The findings included: Review of the facility policy for Pain Management Guidelines states in part, 'Purpose: To describe the process steps required for interventions to prevent and or manage both acute and chronic pain. Guidelines: Pain is a highly subjective and personal experience which is impacted by one's previous experiences with pain as well as by cultural and spiritual beliefs. Pain is evaluated and documented - Before and after administration of PRN (as needed) pain medication; Prior to initiating therapy interventions; Prior to initiating wound care treatments; Using an appropriate pain scale, determined by nursing. Numeric Rating Scale: Used for patients whose cognitive functioning ranges from intact to mildly or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of policy and procedure, it was determined that the facility failed to ensure that it 1) secured and locked the un-ordered expired over-the-counter prescription medication for 1 of 1 residents, Resident #96, 2) failed to ensure that it secured and locked an un-ordered over-the-counter (OTC) and an expired prescription medication for Resident #9, 3) failed to secure prescription medications left at the bedside for Resident #11 and 4) for Resident #39. And, 5) Licensed nurse was observed pre-pouring medication on unit on [DATE] for a resident, during an observational room tour. The findings included: 1) During an initial observational tour conducted on [DATE] at 10:53 AM, Resident #96 was noted to have a half-used tube of prescription Triamcinolone Acetonide Cream 0.1% (expiration date of 03/23 with the name of a different resident who expired in the facility over two (2) months ago back on [DATE]), in Resident #96's bathroom, on a shelf, unlocked,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$31,736 in federal fines across 1 penalty.

  • $31,736 — penalty dated 2025-02-06

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to EXCELSIOR CARE GROUP — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 3 of 52.3+0.7 vs chain
Quality measures 4 of 54.2-0.2 vs chain
The other 32 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Ambassador Healthcare At College ParkFort Myers, FL 1 of 5Briarcliff Manor Center For Rehab And Nursing CareBriarcliff Manor, NY 1 of 5Charlotte Bay Rehab And Care CenterPort Charlotte, FL 1 of 5Live Oak Healthcare And Rehabilitation CenterLive Oak, FL 1 of 5Melbourne Healthcare And Rehabilitation CenterMelbourne, FL 1 of 5River Front Rehabilitation And Healthcare CenterPennsauken, NJ 1 of 5Space Coast Healthcare And Rehabilitation CenterMerritt Island, FL 1 of 5West Delray Nursing & Rehab CenterDelray Beach, FL 2 of 5Alliance Care Rehabilitation And Nursing CenterIrvington, NJ 2 of 5Azure Shores RehabMiami, FL 2 of 5Beach Breeze Rehab And Care CenterWest Palm Beach, FL 2 of 5Breezy Hills Rehab And Care CenterLakeland, FL 2 of 5Charming Lakes RehabLakeland, FL 2 of 5Lake City Healthcare And Rehabilitation CenterLake City, FL 2 of 5Lake Eustis Healthcare And Rehabilitation CenterEustis, FL 2 of 5Seagate Rehabilitation And Nursing CenterBrooklyn, NY 2 of 5West Volusia Healthcare And Rehabilitation CenterDeltona, FL 2 of 5Yamato Nursing And Rehabilitation CenterBoca Raton, FL 3 of 5Arnold Walter Nursing & Rehabilitation CenterHazlet, NJ 3 of 5Heartland Nursing & Rehab CenterBoynton Beach, FL 3 of 5Nassau Rehabilitation & Nursing CenterHempstead, NY 3 of 5Palm Beach Nursing CenterLake Worth, FL 3 of 5Throgs Neck Rehabilitation & Nursing CenterBronx, NY 4 of 5Acclaim Rehabilitation And Nursing CenterJersey City, NJ 4 of 5Adroit Care Rehabilitation And Nursing CenterRahway, NJ 4 of 5Anchor Care and Rehabilitation CenterHazlet, NJ 4 of 5Atrium Center for Rehabilitation and NursingBrooklyn, NY 4 of 5Isles Of Boynton Nursing And Rehab CenterBoynton Beach, FL 4 of 5Sun Harbor HealthcarePort Charlotte, FL 4 of 5Victoria Crossing Rehabilitation CenterBrandon, FL 5 of 5Cypress Garden Center for Nursing and RehabilitatiFlushing, NY 5 of 5Staten Island Care CenterStaten Island, NY

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HEARTLAND BOCA INTERMEDIATE OPCO HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/01/2023
FLNHO CAPITAL GROUP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST40%since 04/01/2023
RUBENSTEIN, DAVIDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 04/01/2023
DADIA, JANETIndividualW-2 MANAGING EMPLOYEEsince 04/01/2023
LANDA, BENJAMINIndividualCORPORATE OFFICERsince 04/01/2023
LEIFER, JOELIndividualCORPORATE OFFICERsince 04/01/2023

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.8M
Net patient revenuemost recent cost report
-10.5%
Operating marginrevenue minus expenses
$269K
Related-party expense2% of expenses
Who pays — share of resident-days
Medicaid 57%Medicare 19%Other / private 24%

This home reported $269K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$563per resident / day
operating cost
$17,113per month
≈ monthly operating cost
$509per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.

Typical monthly cost in Florida
$10,342/mo
Nursing home (semi-private)
$12,167/mo
Nursing home (private)
$5,610/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105852. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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