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West Delray Nursing & Rehab Center

16200 S Jog Road, Delray Beach, FL 33446 · For profit - Corporation · 120 certified beds · (561) 638-0000 Medicare & Medicaid certified

Call the home — (561) 638-0000 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Mar 2025Resident-funds citations (F0565, F0567)Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation$39,841 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0567)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $39,841 in federal fines (most recent 2025-03-12)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
16215 S Jog Rd Ste 204 · (561) 448-3848 · Call to confirm hours
Pharmacy
16130 S Jog Rd · (561) 381-4962 · Call to confirm hours
Grocery
16130 S Jog Rd · (561) 495-1367 · Call to confirm hours
Park
6541 Morikami Park Rd · (561) 966-6600 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.2%8.7%15.4%better
Long-stay residents who lose too much weight3.0%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.7%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms3.3%4.6%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.8%2.5%3.3%better
Long-stay residents whose ability to walk worsened13.0%9.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication19.4%14.4%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%99.2%95.3%typical
Long-stay residents with pressure ulcers4.3%4.5%4.7%typical
Long-stay residents with worsening bladder/bowel control3.2%10.5%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table11.2%8.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine89.1%94.7%79.4%better
Short-stay residents rehospitalized after admission25.4%26.1%22.6%worse
Short-stay residents with an outpatient ER visit8.7%9.1%12.0%better
Long-stay hospitalizations per 1,000 resident days2.372.131.67worse
Long-stay outpatient ER visits per 1,000 resident days1.021.151.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 184 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.5%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
52.1%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.09hours / resident / day
Speech therapy

Met the expected recovery: 52.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 71 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.5%CMS range 41.4–56.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 6.8–12.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge52.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting94.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.9%CMS range 4.5–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.041.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.87
RN hours/ resident / day
0.44
LPN hours/ resident / day
2.15
Aide hours/ resident / day
3.46
Total nurse hours/ resident / day
0.79
RN hoursweekends
39.3%
Total nursing turnover
60.5%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 110.4 residents a day — about 92% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.46 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.87 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.15 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 3.55 on weekdays — 8% thinner on weekends. RN hours go from 0.90 to 0.79 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

17
deficiencies at the latest standard inspection (2025-03-12)
11
at the previous standard inspection (2023-11-30)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 11 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · G2023-11-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to prevent the development and worsening of pressure ulcers for 2 of 6 sampled residents reviewed for pressure ulcers, Residents #289 and #339. The findings included: 1. Record review for Resident #289 revealed that he was initially admitted to the facility on [DATE]. He was last readmitted from the hospital on [DATE] and was discharged to the hospital on [DATE]. He did not return from the hospital. Resident #289 had a medical history significant for Dementia, Stroke, Trouble Swallowing, Confusion, Liver Cirrhosis, Diabetes, Altered Mental Status, End Stage Renal Disease (on Dialysis), Depression and Anxiety. A Significant Change Minimum Data Set (MDS) was documented on 10/17/23. This MDS documented Resident #289 had a Brief Interview of Mental Status (BIMS) score of 6, indicating he was severely cognitively impaired. Review of Section M, for Skin, revealed Resident #289 had no wounds on his skin. The resident required a low air loss…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-16 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to appropriately respond to and resolve grievances for 1 of 3 sampled residents, Resident #1. The findings included: Review of the policy titled, Social Services-Grievance Process, with an effective date of 04/01/24, revealed the following: Grievances may be voiced through verbal complaint to a staff member (p.1); the facility shall implement a process whereby when there is grievance, it should be documented on the facility grievance report (p.2). Record review revealed Resident #1 was admitted to the facility on [DATE] and had a resident-initiated discharge on [DATE]. Resident #1's diagnoses included Pulmonary Hypertension, Muscle Wasting and Atrophy, Type 2 Diabetes Mellitus with Peripheral Angiopathy without Gangrene, Atrial Fibrillation, Hypothyroidism, and Chronic Kidney Disease. Review of the admission Minimum Data Set (MDS) assessment dated [DATE], under Section C for the Brief Interview of Mental Status (BIMS) revealed a score of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-16 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure a newly admitted resident received physician ordered medication for immediate care for 1 of 3 sampled residents, Resident #1. The findings included: Record review revealed Resident #1 was admitted to the facility on [DATE] and had resident-initiated discharged on 05/28/25. Resident #1's diagnoses included Pulmonary Hypertension, Muscle Wasting and Atrophy, Type 2 Diabetes Mellitus with Peripheral Angiopathy without Gangrene, Atrial Fibrillation, Chronic Kidney Disease, Age Related Osteoporosis, without current Pathological Fracture and Hypothyroidism. Review of the admission Minimum Data Set (MDS) assessment dated [DATE], under Section C for the Brief Interview of Mental Status (BIMS) revealed a score of 14, indicating Resident #1 had intact mental cognition. Review of the nursing progress notes dated 05/16/25 revealed the admitting diagnoses included weakness and status post fall. Review of the Advanced Registered Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure call lights were within reach of the residents for 2 of 32 sampled residents, Resident #8 and Resident #71. The findings included: Review of the facility's policy, titled, Call Light, answering, dated November 2017, revealed, in part, the following: When the resident is in bed or confined to a chair, be sure the call light is within easy reach of the resident. Answer the call light as soon as possible. 1. Record review revealed Resident #8 was admitted on [DATE] with diagnoses that included dizziness and heart disease. The significant change Minimum Data Set (MDS) assessment dated [DATE] showed Resident #8 had a Brief Interview of Mental Status score (BIMS) of 15, indicating cognition is intact. In an interview conducted on 03/09/25 at 11:32 AM with Resident #8, she reported falling about a month ago and hurting both her knees. She was sent to the hospital for an X-ray with no further damage, but her left leg remains painful. In…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to update the Advanced Directives status for 1 of 1 sampled resident, Resident #25. The findings included: Review of facility's policy titled, Advanced Directives dated 11/2017, revealed, in part, the following: the center will notify the attending physician of Advanced Directives so that appropriate orders can be documented in the resident's medical records and plan of care. Record review revealed Resident #25 was admitted to the facility on [DATE] with diagnoses that included Multiple Sclerosis, Major Depressive Disorder, Type 2 Diabetes Mellitus, and Sacroiliitis. Review of quarterly Minimum Data Set (MDS) assessment for Resident #25, dated 01/06/25, documented in Section C, a Brief Interview of Mental Status (BIMS) score of 13 indicating cognition is intact. Section N revealed Resident #25 receives hypnotics, antidepressants and anticonvulsants. Record review of a document submitted by the Director of Nursing (DON) on 03/10/25 at 3:06…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review and the review of the facility policy, the facility failed to report a resident's unwitnessed fall with an injury of unknown source for 1 of 3 sampled resident reviewed for falls, Resident #2. The findings included: Review of the facility's policy provided by the Director of Nursing titled Prevention of Resident Abuse, Neglect, Mistreatment or Misappropriation of Property, dated October 2019, documented, in part, under Reporting / Documentation Requirements, the following: .ensure that all alleged violations .including injuries of unknown source .are reported to the administrator of the center and to other officials (including to the State Survey agency and adult protective services where state law provides for jurisdiction in long-term care Centers) .in accordance with State law through established procedures . Review of Resident #2's clinical record documented an admission on [DATE] with no readmissions. The resident's diagnoses included Personal History of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure that residents receive treatment and care in accordance with the physician orders for 1 of 1 sampled resident reviewed for skin conditions, Resident #2. The findings included: Review of the facility's policy provided by the Director of Nursing titled Skin Tears, Care of, dated 04/2019, documented, .treat per center protocol or MD order .perform wound care per Center protocol. Complete an exception report UDA . Review of the facility's policy provided by the Director of Nursing titled, Dressings, Non-Sterile, dated 04/20219, documented, .the following information may be documented in the resident's electronic medical record: .if the resident refused the treatment and why. Review of Resident #2's clinical record documented an admission on [DATE] with no readmissions. The resident's diagnoses included Personal History of (Healed) Traumatic Fracture, Pain in Right Arm, Weakness and Other Abnormalities of Gait and Mobility, Cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure that residents receive adequate supervision and assistance to prevent accidents for 1 of 3 sampled resident reviewed for falls, Resident #2. The findings included: Review of the facility's policy provided by the Director of Nursing titled Falls dated October 2019 documented .it is the policy of this center to determine fall risk, provide interventions to prevent / reduce falls, and update interventions as needed to prevent and/or reduce falls and injury .Procedure: 1-Fall Risk Screen UDA within 24 hours of admission, quarterly and PRN (as needed).2- Care plan in place for fall reduction. 3-Update the plan of care. 4- Follow up for 72 hours. Review of Resident #2's clinical record documented an admission on [DATE] with no readmissions. The resident's diagnoses included Personal History of (Healed) Traumatic Fracture, Pain in Right Arm, Weakness and Other Abnormalities of Gait and Mobility, Cognitive Communication Deficit, Repeated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to maintain and provide catheter care in a manner to prevent infection for 1 of 1 sampled resident reviewed for urinary catheter, Resident #96. The findings included: Review of the facility's policy titled, Catheter Care, Urinary, dated July 2015, included in part the following: Protective Barriers that May Be Needed: Gown (as indicated). Report unsecured catheters to the staff/Charge Nurse. Pull the cubical curtain around the bed for privacy. Clean from least contaminated to most contaminated area. Review of the facility's policy titled, Hand Hygiene, dated 05/12/21, included in part the following: Associates must perform appropriate handwashing procedures under the following conditions: after removing gloves. Review of the facility's policy titled, Dignity, dated December 2017, included in part the following: Treat each resident with respect and dignity with regards to the following: Personal care and During treatment opportunities.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to indemnify a weight loss in a timely manner and provided supplements of 2 of 5 sampled residents for nutrition. (Resident #14 and #69). The findings included: Review of the facility policy titled, Weighting and Weight at-risk protocol, dated March 2020, revealed in part the following: Notify dietician of newly identified significant weight loss and dietary department to notify nursing staff of significant and at risk residents during morning meetings. A chart review revealed that Resident #14 was admitted on [DATE] with a diagnosis of Cognitive Communication Deficit, Unspecific Dementia, and Anxiety. A review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #14 had a Brief Interview of Mental Status (BIMS) score of 06 which is severely cognitive impaired. Review of physician's orders on 2/13/25 showed an order for Ensure one time a day for po support or house supplement. 1. An observation on 03/11/24 from 8:11AM to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the attending physician visits were performed in a timely manner for 1 of 1 sampled resident reviewed for physician visits, Resident #97. The findings included: Review of the facility's policy titled, Physician's Visits, dated November 2017, included in part the following: The resident should be seen by his/her physician, at least monthly for the first ninety (90) days following the resident's admission, and at least once every sixty (60) days thereafter. Once the resident's attending physician determines that a resident need not be seen by him/her monthly, an alternate schedule of visits may be established, but at least every 60 days. Record review for Resident #97 revealed the resident was admitted to the facility on [DATE] with diagnoses that included in part the following: Traumatic Subdural Hemorrhage with Loss of Consciousness Status Unknown Subsequent Encounter. The Minimum Data Set, dated [DATE] documented in Section C, a Brief Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · D2025-03-12 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to provide the minimum nursing staff daily for 3 of 28 days reviewed. The findings included: Review of the facility's policy, titled, Staffing Guidelines dated October 2019, included in part the following: It is the policy of the center to abide by the Federal and State staffing guidelines. Review of the facility's Nurse Staffing Calculations from 02/09/25 to 03/08/25 documented on 02/15/25 that the Certified Nursing Assistant (CNA) daily average was 1.99, on 03/01/25 the CNA daily average was 1.97. On 03/01/25, the Nursing daily average was 0.98 hours and on 03/08/25 the Nursing daily average hours was 0.93. In summary, the Nursing hours were below the minimum 1.0 on 2 of 14 days and the CNA hours were below the minimum 2.0 for 2 of 14 days. An interview was conducted on 03/12/25 09:23 AM with Staff G, Staffing Coordinator, who stated she has been working for the facility for almost 1 year. When asked about the staffing calculations, she stated the minimum daily average hours for nursing should be 1.0 or greater and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review, the facility failed to post complete staffing information in a timely manner on a daily basis for 4 of 4 days. The findings included: Review of the facility's policy titled, Staffing Guidelines, dated October 2019, included in part, the following: It is the policy of the center to abide by the Federal and State staffing guidelines. On 03/09/25 at 8:44 AM, an observation was made of the CMS (Center for Medicare & Medicaid) Staff Posting dated 02/28/25 located at the nursing station on Unit 1. The posting only listed hours, not the number of nursing staff. There was no name of the facility listed. On 03/09/25 at 8:55 AM, an observation was made of the CMS Staff Posting dated 02/28/25 located at the nursing station on Unit 2. The posting only listed hours, not the number of nursing staff. There was no name of the facility listed. On 03/10/25 at 9:30 AM, an observation was made of the CMS Staff Posting dated 03/09/25 located at the nursing station on Unit 1. The posting only listed hours, not the number of nursing staff. There was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure residents receiving PRN (as needed) psychotropic medication are limited to 14 days or if extended beyond the 14 days, have documentation of the rationale and indicate the duration for the PRN order for 3 of 96 residents receiving psychotropic medications, Residents #11, #35, #15. The findings included: Review of the facility's policy titled, Psychopharmacologic Drugs, dated October 2019, included in part the following: PRN (as needed) orders for psychotropic drugs are limited to 14 days. Excluding Antipsychotic medications, if the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days, he or she should document their rationale in the resident's medical record and indicate the duration for the PRN order. 1. Record review revealed Resident #11 was admitted to the facility on [DATE] with diagnoses that included in part the following: Anxiety Disorder Unspecified and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-12 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure that the medication error rate was not 5% or greater. The medication error rate was 13.33 %. Four (4) medication errors were identified while observing a total of 30 opportunities, affecting Residents #85 and Resident # 11. The findings included: Record review of facility's policy titled, Administration of Drugs, dated 10/2019, revealed in part, that drugs will be administered in a timely manner. Number 7 of the policy interpretation and implementation revealed drugs must be administered within one (1) hour before or after their prescribed time. Review of Medline Plus website revealed Carbidopa Levodopa must be swallowed whole, to not crush, divide, and chew. An additional review revealed Venlafaxine extended-release capsule must be opened and poured on a spoonful of applesauce, if resident is unable to swallow the capsule whole. 1. Record review revealed Resident #85 was admitted on [DATE] with diagnoses that included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review and review of the facility policy, the facility failed to ensure residents' medications were properly supervised and stored as evidenced by Over The Counter (OTC) medications left unattended on the resident's bedside table (Resident #16) and in the bed (Resident #307) as observed during multiple observations for 2 of 2 sampled residents; and failed to ensure that it secured the residents' medications in 1 of 4 Medication carts (Unit 1), 1 of 2 treatment cart (Unit 1), and 1 of 1 wound treatment cart. The findings included: Review of the facility's policy provided, titled, Self-Administration of Medication, dated October 2019, documented .a resident may not be permitted to administer or retain any medication in his/her room unless so ordered, in writing, by the attending physician and approved by the Interdisciplinary Care team .medications shall not be retained by the resident after the expiration date . Review of the facility's policy provided, titled, Storage of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-12 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 2 of 3 visits to the main kitchen. The findings included: 1. In the Initial tour to the main kitchen on 03/09/25 at 9:05 AM, the following issues were noted: a. A round garbage bin located in the food production area noted with food debris and no lid. b. The first red sanitation bucket was tested using a facility's sanitizing solution strips which showed blue indicating 0 concertation solution in the bucket. c. A second red sanitation bucket was tested using a facility's sanitizing solution strips which showed blue indicating 0 concertation solution in the bucket. d. The third sanitation bucket was tested using a facility's sanitizing solution strips which showed blue indicating 0 concertation solution in the bucket. e. A square container with unidentified food in the reach in Traulsen Refrigerator which was not dated or labeled. f. A jar of milk in the reach-in Refrigerator with an expiration date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Record review for Resident #97 revealed the resident was admitted to the facility on [DATE] with diagnoses that included in part the following: Traumatic Subdural Hemorrhage with Loss of Consciousness Status Unknown Subsequent Encounter. The Minimum Data Set assessment dated [DATE] documented in Section C, a Brief Interview of Mental Status score of 4 indicating severe cognitive impairment. Review of the Medical Practitioner Note (Physician/NP) for Resident #97 from 12/06/24 to 03/09/25 lacked any documentation from Staff H, the Attending Physician, indicating he had performed a visit of the resident. Review of the Medical Practitioner Note (Physician/NP) for Resident #97 from 12/06/24 to 03/09/25 documented the following: On 12/31/24 authored by Staff I Nurse Practitioner listed position as Physician. On 01/03/25 authored by Staff I Nurse Practitioner listed position as Physician. On 01/07/25 authored by Staff I Nurse Practitioner listed position as Physician. On 01/10/25 authored by Staff I Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and record review, the facility's Quality Assurance and Performance Improvement (QAPI) Program failed to demonstrate that an effective plan of action was implemented to correct identified quality deficiencies in the problem area as evidenced by repeated deficient practices for F759, Free of Medication Errors. The repeated deficient practice involved 10 medication errros identified while observing a total of 31 opportunites, affecting 4 residents, Residents #2, #3, #5, and #6, at the time of the revisit survey. The finding included: Review of the facility's survey history revealed the facility was cited at F759, Free of Medication Errors, during the recertification survey, with exit date of 03/12/25. On 04/16/25 at 3:25 PM, an interview was conducted with the Director of Nursing (DON) who was apprised of the medication administration errors. See F759 for details. The DON stated that a plan of correction was completed on 04/11/25 for 'Free of Medications Errors' and the last meeting for Quality Assurance and Performance Improvement (QAPI) was held on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to follow the Center for Disease Control and Prevention (CDC) guidelines for Standard Precautions during resident personal care for 1 of 1 sampled resident, Resident #25, observed following care; and failed to disinfect essential vital signs equipment used for Resident #31 and #72. The findings included: Review of the Center for Disease Control and Prevention (CDC) guidelines for Standard Precautions Core Practices included: a) Hand Hygiene: involves washing hands with soap and water or using alcohol-based hand rub before and after patient contact, before and after gloving, and after touching contaminated surfaces; b) Personal Protective Equipment (PPE): Using appropriate PPE, such as gloves, gowns, masks, and eye protection, to protect healthcare workers from potential exposure to infectious materials; c) Safe Handling of Potentially Contaminated Equipment: Cleaning and disinfecting equipment and surfaces that may be contaminated with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. The findings included: 1. Review of facility policy, titled, Date Marking for Food Safety, date implemented: 04/07/23 included: Policy: Facility adheres to a date marking system to ensure the safety of ready-to-eat, time / temperature control for food safety. Policy Explanation: #2: The individual opening or preparing a food shall be responsible for date marking the food at the time the food is open or prepared. #3: The marking system shall consist of a label , the day/date of opening. #4: The discard day or date may not exceed the manufacturer's use-by-date. #5: The cook , or designee shall be responsible for checking the refrigerator daily for food items that are expiring, and shall discard accordingly. #6: The Dietary Manager , or designee shall spot check refrigerators for compliance, and document accordingly. During the initial Kitchen / Food Service observation tour conducted on 11/27/23 at 9:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide housekeeping and maintenance services necessary to maintain sanitary, orderly interiors for resident rooms (Unit 1 and Unit 2), resident lounge areas, main dining room, and laundry area. The findings included: 1. During observation of the lunch meal in the main dining room on 11/27/23 at 12:30 PM, it was noted that the exteriors of 10 of 19 dining room chairs were heavily worn and had large amounts of a white substance dripped over the entire wood chair frame. Photographic evidence Obtained. 2. During resident screening conducted by surveyors on 11/27/23 and the Environment Tour conducted on 11/29/23 at 2:00 PM, accompanied with the Director of Maintenance and Director of Housekeeping, the following were noted: Unit 1: West Community Shower Room: Two of two shower stall lights were not working. South Community Shower Room: One of three shower stall lights was not working. room [ROOM NUMBER]: Room window glass was covered with a white stain. room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, records review, and the facility's resident account management policy, the facility failed to ensure effective management of 1 of 1 sampled resident's funds to prevent misappropriation of funds, Resident #189. The findings included: Review of the facility policy relating to management of resident's account page 2 documented that funds of discharged or expired residents must be disposed of within 30 days. On page 3, it delineates that the authority of a resident's legal representative (e.g. guardian, conservator, custodian, representative payee, and trustee) ends upon the resident's death. On [DATE] at 12:38 PM, in interview with the Business Office Manager (BOM), the BOM esplained she had assumed this role since [DATE], but has worked at this facility for nearly nineteen years, in different capacities. The BOM stated Resident #189 was admitted to the facility in [DATE]. review of the record documented Resident #189 had multiple admissions and readmissions to the facility. The last admission,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records review and interviews, the facility failed to ensure Minimum Data Set (MDS) assessments, related to significant change and discharge with a non-anticipated return, were completed accurately for 1 of 1 sampled resident, Resident #33. The findings included: On 08/14/23, the facility completed a Significant change assessment update related to Resident #33's health decline. The clinical records showed that Resident #33 refused to be weighed for 4 consecutive months and had a history of weight decline. When the significant change assessment was completed, Resident #33 was a hospice care recipient, so a significant change was not warranted since health decline was expected due to Resident #33's terminal diagnosis. On 08/14/23, the facility initiated a MDS discharge assessment. The Nursing progress notes documented Resident #33 was transferred out of the facility to a Hospice Unit at a local Hospital, on crisis. The MDS Coordinator who completed the assessment indicated that the resident was discharged and the resident's return was anticipated. Further record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to provide fingernail grooming for 2 of 2 sampled residents, Residents #72 and #86. The findings included: Review of the facility's policy, titled, Nail Care, revised on 04/03/22 documented, The purpose of this procedure is to provide guidelines for the provision of care to a resident's nails for good grooming and health .routine cleaning and inspection of nails will be providing during ADL (activities of daily living) care on an ongoing basis to trimming and filing .principles of nail care: nails should be kept smooth to avoid skin injury . 1. Review of Resident #72's clinical record documented an admission on [DATE] with no readmissions, with diagnoses that included Cerebral Infarction, Cognitive Communication Deficit, Urinary Tract Infection, Heart Failure, Wedge Compression Fracture Of Fifth Lumbar Vertebra, Fracture Of Sacrum, Subsequent Encounter For Muscle Weakness, Personal History Of Transient Ischemic Attack (TIA), and Scoliosis.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure that a resident who enters the facility with an indwelling catheter was assessed for the removal of the catheter, failed to ensure the involvement of the resident's representative in the discussion of the use of the catheter, and failed to submit documented evidence of the medical justification for the catheter as evidenced by the lack of written documentation in the resident's clinical record of attempts to remove the catheter (voiding trials), a consultation with a specialist (Urologist) and lack of written discussion with the resident's representative. The findings included: Review of the facility's policy, titled, Indwelling Catheter Use and Removal, revised on 05/08/23 documented, It is the policy of this facility to ensure that indwelling catheters that are inserted or remain in place are justified or removed according to regulations and current standards of practice .residents that admit with an indwelling catheter or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to maintain Intravenous (IV) lines and dressings for 2 of 3 sampled residents reviewed for IV lines, Resident #52 and #12. The findings included: 1. Record review for Resident #52 revealed that an initial admission to the facility on [DATE] and was the last readmission on [DATE]. Upon returning from the hospital, Resident #52 had a PICC (peripherally inserted central catheterline), a midline intravenous line used for long term medications such as antibiotics, in her left upper arm. Resident #52 had a medical history significant for a Left Heel Wound Infection for which she was receiving intravenous (IV) antibiotics. During the initial tour of the facility conducted on 11/27/23, the surveyor observed Resident #52's PICC line dressing was dated 11/14/23. Review of the physician orders revealed an order was written on 11/15/23 for PICC to upper left change dressing every Wednesday night. Review of the Treatment Administration Record (TAR)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the medication error rate was 6.45 percent (%). Two (2) medication errors were identified while observing a total of 31 opportunities, affecting Resident #12. The findings included: Review of the facility's policy, titled, Medication Administration, revised on 04/14/23 documented, .compare medication source (bubble pack, vial etc.) with MAR [medication administration record] . administer within 60 minutes prior to or after scheduled time unless otherwise ordered by physician .sign MAR after administered . Review of Resident #12's clinical record documented an admission on [DATE] with no readmissions, and diagnoses that included Cognitive Communication Deficit, Dementia, and Anxiety Disorder. Review of Resident #12's Minimum Data Set (MDS) quarterly assessment dated [DATE] documented a Brief Interview of the Mental Status (BIMS) score of 7, indicating the resident had severe cognition impairment. Review of Resident #12's clinical record revealed a physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide physician ordered pureed diets that were prepared in a smooth form and texture and free from whole, minced or ground pieces to meet the needs of 6 facility residents on a specialized diet, that included Resident #3. The census at the time of survey was 95 residents. The findings included: Review of the facility's Purred Diet (References: American Dietetic Association, National Dysphagia Diet Task Force) noted the following: Description: Pureed diet is used for patients with swallowing and chewing difficulties. All foods are smooth in texture and free from whole, minced or ground pieces. 1. During the observation of the Tray Assembly Line in the Main Kitchen on 11/28/23 at 7:30 AM, it was noted that the Approved menu documented Purred Diet to receive 4-oz serving of Pureed Hashbrown Potatoes. Observation of the Pureed hashbrown potatoes on the steam table noted large pieces of potatoes with the pureed mixture. At the request of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to appropriately consult the responsible party regarding residents' vaccine status for 1 of 5 sampled residents reviewed for vaccines, Resident #62. The findings included: Review of the vaccination status revealed Resident #62 was not properly reviewed by the facility for vaccines. Resident #62 was admitted to the facility on [DATE], with a medical history significant for Dementia, Parkinson's Disease, Depression, and Pneumonia. Review of the quarterly Minimum Data Set (MDS), dated [DATE], documented Resident #62 had a Brief Interview of Mental Status (BIMS) score of 0, indicating he was severely cognitively impaired and unable to make his own healthcare decisions. During Resident #62's admission, the admitting nurse documented Patient Vaccination, in part, as follows: Information Acknowledgment Forms which showed vaccination education was given to the resident, despite him being unable to make his own healthcare decisions. An interview was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. The findings included: 1. During the initial kitchen / food service observation tour conducted on 7/25/22 at 9 AM, the following were noted (The Dietary Manager was not in the facility at the time of the observation tour): (a) Observation of the walk-in freezer noted that the internal temperature was not being maintained at the regulatory zero degrees F (Fahrenheit) or below. Food items located on freezer shelves were not soft and not frozen solid. An observation of the thermometer located within the unit was recorded at 30 degrees F. Further observation noted that there was not a freezer log sheet for review of daily temperatures. (b) Observation of Reach-in refrigerator #1 noted that the internal temperature of the unit was not being maintained at the regulatory temperature of 41 degrees F or below. The internal temperature of the unit was noted to be at 46 degrees F. Temperatures of milk and juice portion were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-28 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior for 2 (100 Unit & 200 Unit) of 2 residential units. The findings included: 1. During during environment observation tours conducted on 07/27/22 and 07/28/22, accompanied with the Director of Housekeeping and Director of Maintenance, the following were noted: 100 Unit: Handrails: The wall mounted wood handrails were noted to be heavily worn and exposing the wood base. The handrails were noted to be located in the the following hallways: Rooms #101-116, Rooms #117-#124, and Rooms #125 - 134. The Director of Maintenance was stated that the handrails are original and are in need of refurbishment. Hallways: The carpeting located in all 3 hallways were noted to have numerous areas of large and small staining. The Director of Housekeeping stated that numerous attempts to eliminate the stains have failed and new carpeting is necessary. room [ROOM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-28 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the approved residents' menu was not being followed for physician ordered purred diets, mechanical soft diets, cardiac diets, and regular diets. The failure to follow the approved menu potentially affected 40 of the facility residents. The census at the time of the survey was 95. The findings included: During the observation of the breakfast meal in the main kitchen on 07/26/22 at 7:30 AM and review of the approved menu for the breakfast meal of 07/26/22, the following were noted: (a) Review of the approved menu noted 4 ounce serving of Chilled Fruit Cocktail for residents with physician ordered Cardiac Therapeutic Diet. Observation of the breakfast meal noted that portions of the fruit cocktail were not prepared or served to these residents. Interview with the facility's Breakfast [NAME] at the time of the observation noted to state that the canned fruit cocktail was not delivered. Interview with the Dietary Manager (DM) also at the time of observation revealed that he failed to substitute another canned fruit in place of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-28 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received appropriate treatment and services to maintain or improve the ability to eat and to maintain nutrition status, for 1 of 4 sampled residents, Resident #48. The findings included: Review of clinical record for Resident #48 revealed the following: Date Of admission: [DATE] with readmission on [DATE]. Diagnoses included: UTI {urinary tract infection), Sepsis, Covid-19, Atrial Fibrillation, and Calculus of Kidney. Current MD Orders included: 06/09/22 - No Added Salt Diet 05/30/22 - Nutritional treat 07/26/22 - Ensure Plus BID [twice daily] 07/27/22 - Hospice Consult 05/31/22 - Prosource ZAC 30 ml QD [daily] 06/07/22 - Ferrous Sulfate 3256 mg BID - Anemia Weight (wt) History as provided: 07/27=126 pounds (#) (surveyor requested weight) 07/12= 127# 06/17=132.8# 06/02=153.8# Height= 69 inches BMI [Basal Metabolic Index]=18.8 Review of Minimum Data Set (MDS) assessment, dated 06/04/22,00 for Significant Change: Sec B:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of policy and procedure, the facility failed to provide care and services in accordance with activities of daily living, related to nail grooming, for 2 of 2 sampled residents observed for fingernail care, Resident #33 and Resident #85. The findings included: Review of the facility policy and procedure on 07/27/22 at 2:00 PM for Nail Care, provided by the Director of Nursing (DON), revised 01/2014, indicated: Purpose: To provide for personal hygiene needs and prevent infection. Note: Precaution should be used when trimming nails of a patient with Diabetes and should be done by a licensed nurse or physician Procedure 6. Carefully brush nails with nailbrush to remove dirt or clean with orange stick 9. Trim nails and file for smoothness, as needed .Suggested Documentation: Completion of Procedure. Unusual observations and/or complaints and subsequent interventions including communications with physician. Review of facility's Certified Nursing Assistant (CNA)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-28 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care and services to ensure orthotic devices were applied as ordered to ensure there was support and no decline in range of motion (ROM) for 1 of 1 sampled resident, Resident #55. The findings included: Record review on 07/27/22 revealed Resident #55 was admitted to the facility on [DATE] and had been in a different rehabilitation facility immediately after the stroke in October of 2021.The most recent comprehensive MDS (Minimum Data Set) assessment showed a BIMS (Brief Interview for Mental Status) exam score of 14 out of 15, which indicated little to no cognitive deficit. The relative diagnoses included Hemiplegia and Hemiparesis following cerebrovascular disease affecting the right / dominant side; Osteoarthritis; Muscle Weakness; repeated Falls; abnormalities of gait and mobility, foot drop, and Diabetes. On 07/25/22 at 11:09 AM, Resident #55 reported she has foot drop on the right side from a stroke last fall. She said there is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and policy review, the facility failed to obtain physician orders for a Foley catheter, failed to perform catheter care in a manner to prevent infection, and failed to maintain Foley drainage bags off the floor for 3 of 4 sampled residents reviewed for urinary catheters, Residents #19, #306 and #352. The findings included: Review of the facility provided policy, titled, Bed Bath, dated May 20, 2022, instructs the care provider to wash, rinse and dry the patient's abdomen and then groin and perineum, remove and discard gloves, perform hand hygiene, don new gloves, wet a clean washcloth and apply cleanser then wash, rinse, and dry the patient's legs. Review of the facility provided policy titled Indwelling Urinary Catheter (Foley) Care and Management last revised on 11/19/2021, reads: don't place the drainage bag on the floor to reduce the risk of contamination and subsequent CAUTI (Catheter Associated Urinary Tract Infection). 1. Resident #19 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-28 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents received services consistent with professional standards of practice that included review and clarification of physician ordered medications, for 1 of 1 sampled resident, Resident #53, reviewed for dialysis. The findings included: Review of the clinical record of Resident #53 on 07/26/22 noted the following: Date Of admission: [DATE] Diagnoses included: End Stage Renal Disease, Dependence of Renal Dialysis, DM 2 and Cognitive Impairment. Current Physician Orders included: Dialysis: Monday / Wednesday / Friday (M/W/F) - leave facility at 5:30 AM - Chair time 6 AM. Interview with medication nurse on 07/26/22 confirmed the resident's dialysis days and schedule as M/W/F, leaves facility between 5:00-5:30 AM on these days and returns at approximately 1:00 PM. Review of current physician ordered medications and review of July 2022 Medication Administration Record (MAR) noted numerous doses of medications not administered, due to the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record review, the facility failed to ensure controlled substance medication reconciliations were accurate for 2 of 9 sampled residents reviewed during the controlled substance record review at the facility's unit one and unit two, for Residents #93 and 82. The findings included: Review of the facility's policy, titled, Medication Reconciliation, provided by the Director of Nursing (DON), did not address controlled substance reconciliation. Review of the facility's policy, titled, Medication Administration: Medication Pass, documented .under administer medication .document initials on MAR (Medication Administration Record) for each medication administered. 1. On 07/26/22 at 2:07 PM, a side by side review of the facility's unit two medication cart and its controlled substance record for Resident #93, was conducted with Staff I, a Registered Nurse (RN). The resident's controlled substance record for Clonazepam 0.5 mg (milligrams) twice a day daily as needed for anxiety, documented that one tablet was removed from the controlled locked box on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to ensure that residents' personal medications were properly supervised / stored as evidenced by over the counter medications observed on the residents' bedside table for 1 of 1 sampled resident (Resident #101); failed to ensure that residents' medications were labeled as evidenced by unlabeled medications noted in the medication cart in the facility's Unit Two; and failed to ensure the facility's treatment carts were secured on Unit One and Unit Two. The findings included: 1. Review of Resident #101's clinical record lack evidence of documentation that the resident can self-administer the medications observed on her table. The clinical record documented an initial admission to the facility on [DATE] with no readmissions. Review of the resident's Minimum Data Set (MDS) assessment, dated 07/07/22, documented a Brief Interview of Mental Status (BIMS) score of 14 of 15 indicating no cognitive impairment. On 07/25/22 at 9:45 AM, during tour to the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$39,841 in federal fines across 3 penalties.

  • $4,147 — penalty dated 2025-03-12
  • $4,979 — penalty dated 2025-03-12
  • $30,715 — penalty dated 2023-11-30

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to EXCELSIOR CARE GROUP — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 1 of 52.3-1.3 vs chain
Staffing 3 of 52.3+0.7 vs chain
Quality measures 4 of 54.2-0.2 vs chain
The other 32 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Ambassador Healthcare At College ParkFort Myers, FL 1 of 5Briarcliff Manor Center For Rehab And Nursing CareBriarcliff Manor, NY 1 of 5Charlotte Bay Rehab And Care CenterPort Charlotte, FL 1 of 5Live Oak Healthcare And Rehabilitation CenterLive Oak, FL 1 of 5Melbourne Healthcare And Rehabilitation CenterMelbourne, FL 1 of 5River Front Rehabilitation And Healthcare CenterPennsauken, NJ 1 of 5Space Coast Healthcare And Rehabilitation CenterMerritt Island, FL 2 of 5Alliance Care Rehabilitation And Nursing CenterIrvington, NJ 2 of 5Azure Shores RehabMiami, FL 2 of 5Beach Breeze Rehab And Care CenterWest Palm Beach, FL 2 of 5Boca Circle Rehabilitation CenterBoca Raton, FL 2 of 5Breezy Hills Rehab And Care CenterLakeland, FL 2 of 5Charming Lakes RehabLakeland, FL 2 of 5Lake City Healthcare And Rehabilitation CenterLake City, FL 2 of 5Lake Eustis Healthcare And Rehabilitation CenterEustis, FL 2 of 5Seagate Rehabilitation And Nursing CenterBrooklyn, NY 2 of 5West Volusia Healthcare And Rehabilitation CenterDeltona, FL 2 of 5Yamato Nursing And Rehabilitation CenterBoca Raton, FL 3 of 5Arnold Walter Nursing & Rehabilitation CenterHazlet, NJ 3 of 5Heartland Nursing & Rehab CenterBoynton Beach, FL 3 of 5Nassau Rehabilitation & Nursing CenterHempstead, NY 3 of 5Palm Beach Nursing CenterLake Worth, FL 3 of 5Throgs Neck Rehabilitation & Nursing CenterBronx, NY 4 of 5Acclaim Rehabilitation And Nursing CenterJersey City, NJ 4 of 5Adroit Care Rehabilitation And Nursing CenterRahway, NJ 4 of 5Anchor Care and Rehabilitation CenterHazlet, NJ 4 of 5Atrium Center for Rehabilitation and NursingBrooklyn, NY 4 of 5Isles Of Boynton Nursing And Rehab CenterBoynton Beach, FL 4 of 5Sun Harbor HealthcarePort Charlotte, FL 4 of 5Victoria Crossing Rehabilitation CenterBrandon, FL 5 of 5Cypress Garden Center for Nursing and RehabilitatiFlushing, NY 5 of 5Staten Island Care CenterStaten Island, NY

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
WEST DELRAY INTERMEDIATE OPOC HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/01/2023
FLNHO CAPITAL GROUP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 04/01/2023
PALM BEACH HEALTH PARTNERS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 04/01/2023
FISCHEL, MAYERIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 04/01/2023
MERCHANT, DENESHAIndividualW-2 MANAGING EMPLOYEEsince 04/01/2023
LANDA, BENJAMINIndividualCORPORATE OFFICERsince 04/01/2023

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.1M
Net patient revenuemost recent cost report
-25.4%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 3%Medicare 14%Other / private 83%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$412per resident / day
operating cost
$12,522per month
≈ monthly operating cost
$329per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.

Typical monthly cost in Florida
$10,342/mo
Nursing home (semi-private)
$12,167/mo
Nursing home (private)
$5,610/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 106005. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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