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Space Coast Healthcare And Rehabilitation Center

125 Alma Blvd, Merritt Island, FL 32953 · For profit - Corporation · 120 certified beds · (321) 453-0202 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0568)Behavioral-health or dementia-care citation — no harm found (F0758)3 immediate-jeopardy citations$128,889 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $128,889 in federal fines (most recent 2025-08-02)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1395 N Courtenay Pkwy · (321) 453-1955 · Call to confirm hours
Pharmacy
1587 N Courtenay Pkwy · (321) 459-1647 · Call to confirm hours
Grocery
Winn-Dixie<0.1 mi
1450 N Courtenay Pkwy · (321) 459-1268 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
1355 N Courtenay Pkwy · (321) 301-4380

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased1.8%8.7%15.4%better
Long-stay residents who lose too much weight12.2%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.7%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms2.2%4.6%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.7%2.5%3.3%worse
Long-stay residents whose ability to walk worsened2.4%9.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication16.4%14.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%99.2%95.3%typical
Long-stay residents with pressure ulcers4.3%4.5%4.7%typical
Long-stay residents with worsening bladder/bowel control2.3%10.5%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table12.5%8.6%17.1%better
Short-stay residents who newly got an antipsychotic medication1.2%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%94.7%79.4%better
Short-stay residents rehospitalized after admission25.3%26.1%22.6%worse
Short-stay residents with an outpatient ER visit11.9%9.1%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.112.131.67better
Long-stay outpatient ER visits per 1,000 resident days1.281.151.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.9%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
64.4%U.S. median 56.6%
Met the expected recovery
0.15U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.03hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 64.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 59 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 12% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.9%CMS range 31.9–64.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 7.3–15.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge64.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge61.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge55.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.131.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.41
RN hours/ resident / day
0.72
LPN hours/ resident / day
2.15
Aide hours/ resident / day
3.29
Total nurse hours/ resident / day
0.27
RN hoursweekends
55.0%
Total nursing turnover
65.0%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 109.0 residents a day — about 91% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.29 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.15 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.11 hrs/resident/day on weekends vs 3.36 on weekdays — 8% thinner on weekends. RN hours go from 0.47 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2025-01-17)
9
at the previous standard inspection (2023-05-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 13 most serious are shown; the remaining 26 are one tap away and print in full.

  • Immediate jeopardy · J2025-08-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility neglected to ensure necessary care and services were provided by ensuring nurses coordinated with physicians to provide proper provision of care for 1 of 1 resident reviewed for insulin-dependent Diabetes Mellitus with an insulin pump, of a total sample of 5 residents, (#1). The facility failed to recognize the critical need for insulin orders and blood glucose finger sticks upon admission and failed to implement physician ordered finger stick blood glucose monitoring after it was prescribed. These combined failures in care coordination resulted in a lack of proper blood glucose monitoring and treatment for eight days, during which the resident developed Diabetic Ketoacidosis (DKA), a life-threatening condition. The resident required emergency 911 transfer to the hospital and re-hospitalization with Intensive Care Unit (ICU) level care, for 5 days. DKA is a life-threatening complication that affects people with diabetes and requires immediate medical attention.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-08-02 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement and review physician's admission orders for 1 of 3 residents reviewed for admission orders, of a total sample of 5 residents, (#1). The facility did not verify, implement, or initiate expected treatments and prescribed medications consistent with the resident's medical status and as listed in the hospital discharge summary. The Interdisciplinary Team (IDT) failed to recognize that essential components of the admission orders to maintain a chronic condition, including critical medications were missing or not transcribed into the Electronic Medical Record (EMR). This failure resulted in a lack of proper blood glucose monitoring and insulin medication for eight days, during which the resident developed Diabetic Ketoacidosis (DKA), a life-threatening condition. The resident required emergency 911 transfer to the hospital and re-hospitalization with Intensive Care Unit (ICU) level care, for five days. DKA is a life-threatening complication that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-08-02 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure nursing staff had the appropriate competencies and skills to obtain and implement critical physician medication admission orders for the care of a resident admitted from the hospital with a diagnosis of Type 1 Diabetes Mellitus for 1 of 3 residents, reviewed for admission orders, of a total sample of 5 residents, (#1).For eight consecutive days following admission, for all three nursing shifts and involving nine different licensed nurses, the facility did not obtain or implement physician orders for routine blood glucose monitoring (finger sticks) or insulin administration. This failure resulted in resident #1 developing severe hyperglycemia (high blood sugar) and Diabetic Ketoacidosis (DKA) requiring emergency transfer to the hospital, admission to the Intensive Care Unit (ICU), and emergency intravenous insulin therapy.DKA is a life-threatening complication that affects people with diabetes and requires immediate medical attention. DKA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-02 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to report an incident involving possible neglect to the State Agency (SA) within the required timeframes for 1 of 3 residents reviewed for neglect, of a total sample of 5 residents, (#1). The facility did not report possible neglect regarding a rehospitalization involving a resident with type 1 diabetes and an insulin pump who had not received physician's ordered finger stick blood glucose monitoring or insulin and was subsequently re-hospitalized for Diabetic Ketoacidosis (DKA). The deficient practice had the potential to place residents at risk for unreported neglect and delayed investigation. DKA is a life-threatening complication that affects people with diabetes which requires immediate medical attention. DKA happens when your body doesn't have enough insulin (an essential hormone that helps your cells use sugar for energy). Lack of insulin causes your liver to break down body fat for energy causing your blood to become acidic, which creates a medical emergency. People with type 1 diabetes can develop DKA at any point…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-02 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure a thorough investigation was conducted for a rehospitalization involving possible neglect when a resident with type 1 diabetes did not receive physician's ordered blood glucose monitoring or insulin resulting in rehospitalization for Diabetic Ketoacidosis (DKA) for 1 of 5 residents reviewed for neglect, of a total sample of 5 residents, (#1). DKA is a life-threatening complication which requires immediate medical attention which can affect people with diabetes. DKA happens when your body doesn't have enough insulin (an essential hormone that helps your cells use sugar for energy). Lack of insulin causes your liver to break down body fat for energy causing your blood to become acidic, which creates a medical emergency. People with type 1 diabetes can develop DKA at any point if they don't get enough insulin, and without treatment, DKA is fatal. Causes of DKA include missing a dose or more of insulin shots, or a clogged or empty insulin pump. An insulin pump is a wearable medical device that supplies a continuous…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-02 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) program effectively identified and addressed a systemic process failure related to physician's admission orders for immediate care. Following a resident's rehospitalization for Diabetic Ketoacidosis (DKA) due to not receiving physician's ordered blood glucose monitoring or insulin, the facility did not identify an underlying electronic order error until approximately three weeks later. Approximately one month later, the QAPI committee initiated only an Ad hoc review, and a limited Performance Improvement Plan (PIP) focused solely on the electronic order error, without evaluating broader systemic factors. This narrow scope delayed the implementation of broader corrective actions and placed residents at risk of harm due to unaddressed deficiencies. Findings: Review of the facility's standards and guidelines titled Quality Assurance and Performance Improvement dated 3/10/23 defined an adverse event as, an untoward, undesirable and usually unanticipated event…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-17 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to follow generally accepted accounting principles to handle residents' funds for 2 of 2 residents reviewed for personal funds, of a total sample of 59 residents, (#32, and #47). Findings: 1. Review of resident #32's medical record revealed he was readmitted to the facility on [DATE]. His diagnoses included type 2 diabetes, absence of right and left leg above the knee, and glaucoma. Review of the Minimum Data Set (MDS) quarterly assessment with Assessment Reference Date (ARD) of 10/19/24 revealed resident #32 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated he was cognitively intact. On 1/13/25 at 11:31 AM, resident #32 said, They hardly have money in here. He explained last week he attempted to access his money three or four times and every time he was told they did not have any money available. He spoke with Receptionist K, who handed out the money. He indicated he needed to buy phone cards which the Activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a homelike environment for residents who ate their meals in the B Wing dining room to ensure resident dining did not resemble an instutional experience. Findings: On 1/13/25 at 12:50 PM, during meal observation in the B wing day/dining room, seven residents were observed seated at three tables that had been prepared for lunch. There were no tablecloths or centerpieces on any of the tables, the walls of the room were bare, with no pictures, or posters. There was no music, leaving the room very quiet. Each resident had a serving tray on the table in front of them which contained their lunch. The plates, cups, bowls and eating utensils were not removed from the trays and placed on the table. When the trays were served, the staff left the room. On 1/14/25 at 12:45 PM, the lunch meal observation revealed the same observations. The dining area was lacking decorations, tablecloths, centerpieces, and/or music. The residents had their serving tray in front of them with the utensils and dishware on top. Once…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-17 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure waste was disposed of in a sanitary manner. Findings: During Kitchen observation on Monday 1/13/25 at 9:45 AM, an uncovered dumpster was observed located at the back of the facility. The dumpster was designed to have two parallel lids to cover the container. One lid was noted to be missing, and the other lid was warped and half torn from the hinge preventing it from sealing the dumpster. Two adult briefs were observed on the ground in front of the dumpster. The Certified Dietary Manager (CDM) acknowledged the container should have lids that closed to prevent pests and rodents from getting inside the container. She stated the maintenance department was responsible for maintaining the dumpsters. On 1/13/25 at 9:48 AM, the Maintenance Director acknowledged the dumpster did not have lids that closed and fit securely which could attract rodents and insects. He stated the dumpster had been in this condition for about 2 months. He explained the regional maintenance consultant was aware the dumpster needed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-17 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) committee conducted performance improvement activities to ensure prior improvement measures were sustained. Findings: Review of the facility's policy and procedure for Quality Assurance and Performance Improvement revised 3/10/23 revealed the QAPI program included comprehensive data-driven activities that focused on indicators of the outcomes of care and quality of life. The policy indicated the QAPI program took a systematic, interdisciplinary, comprehensive and data-driven approach to maintain and improve safety and quality. The facility had deficiency cited at F584, F585, F694 and F814 during the previous recertification survey conducted 5/15/23 through 5/19/23. During the current survey, the facility was found to be in noncompliance with F584, F585, F694 and F814. As a result of the repeat deficiencies, it was identified there was insufficient auditing and oversight to correct the deficiencies. On 1/17/25 at 3:54 PM, the Administrator stated the QAPI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure correct signage was posted for Enhance Barrier Precaution (EBP), failed to ensure Personal Protective equipment (PPE) was readily available for residents on EBP, and failed to ensure proper infection control measures were practiced, by failing to store residents' equipment in a sanitary manner on 1 of 2 Wings, (A wing). Findings: On 1/14/25 at 9:23 AM, observation showed signage on resident #5's room door for contact Isolation, a container with the appropriate PPE was not noted. Certified Nursing Assistant (CNA) D was sitting in the resident's room, and stated the contact isolation was for resident #5 due to wounds and explained she was providing one-on-one observation to the resident for safety. The CNA stated that gloves were in the room, but no other PPE was in place. On 1/14/25 at 9:27 AM, Licensed Practical Nurse (LPN) A stated resident #5 was on contact isolation due to a wound. On 1/14/25 at 9:30 AM, the Infection Preventionist (IP) who explained she was also the Assistant Director of Nursing.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that dignity was maintained for 2 of 2 residents reviewed for dining, of a total sample of 59 residents, (#13, and #88). Findings: 1. Resident #13 was admitted to the facility on [DATE] with diagnoses that included dementia, stroke, history of traumatic brain injury, and history of falls. The resident's Significant Change Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) of 11/23/24 revealed the resident's cognition was severely impaired. The assessment noted she was dependent for all Activities of Daily Living (ADLs). The assessment noted the resident did not have any documented behaviors during the lookback period. On 1/13/25 at approximately 12:45 PM, the resident was observed eating lunch in the B wing dining room. She used a built-up spoon to assist with her meal. When she began to eat her dessert, instead of using the spoon she picked up the bowl of pudding and held it in both hands and licked the pudding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-17 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 2 of 2 residents were evaluated for safe self-administration of medications and failed to obtain a physician order for self-administration of medication for 2 of 9 residents reviewed for choices, of a total sample of 59 residents, (#37, #95). Findings: 1. Resident # 37, a [AGE] year-old female was admitted to the facility initially on 11/18/19, with her most recent readmission on [DATE]. Her diagnoses included diabetes type II, generalized muscle weakness, hypertension, chronic obstructive pulmonary disease, and age-related osteoporosis. Review of the resident's annual Minimum Data Set (MDS) assessment dated [DATE] revealed the resident's Brief Interview For Mental Status (BIMS) score was 15/15 indicating the resident's cognition was intact. On 1/13/25 at 11:44 AM, resident #37 was lying in bed in the supine position. A bottle of nasal spray was noted on the resident's tray table. On 1/15/25 at 9:57 AM, the resident was sitting up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · D2025-01-17 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the privacy, and confidentiality of resident records was maintained for 1 resident, of a total sample of 59 residents, (#519). Findings: On 1/16/25 at 10:20 AM, the computer on medication cart #1 located to the left of the nurses' station on the A Wing was noted with the screen open, facing the hallway. Pertinent information regarding resident #519 was visible to other staff, residents, and any visitors walking by the medication cart. On 1/16/25 at 10:24 AM, Registered Nurse (RN) F was standing at medication cart #1. She verbalized that she had previously locked her computer screen when she walked away from the medication cart. On 1/16/25 at 10:29 AM, the Assistant Director of Nursing (ADON) confirmed the computer screen on medication cart #1 was locked by RN F. The ADON stated she logged on to the computer at medication cart #1 to ascertain the correct spelling of resident #519's name and forgot to lock the screen when she walked away. She acknowledged that leaving the computer screen open was a Health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-17 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to follow the grievance process to make a prompt effort to resolve the grievance and keep the resident apprised of the progress toward resolution for 1 of 5 residents reviewed for personal property, of a total sample of 59 residents, (#56). Findings: Review of resident #56's medical record revealed she was admitted to the facility on [DATE] with diagnoses including atherosclerotic heart disease, type 2 diabetes, and osteoarthritis. Review of the Minimum Data Set significant change in status assessment with Assessment Reference Date of 11/12/24 revealed resident #56 had a Brief Interview for Mental Status score of 15 out of 15 which indicated she was cognitively intact. On 1/13/25 at 1:42 PM, resident #56 shared she lost her cell phone in her previous room, a few weeks ago. She explained she reported it to staff, they searched for it, but it was not found, and the facility did not replace it. She indicated she had to buy a new phone. She recalled she had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide nail care and removal of chin hair for 3 of 3 residents observed for Activities of Daily Living (ADL) care of a total sample of 59 residents, (#13, #87, and #88). Findings: 1. Resident #13 was admitted to the facility on [DATE] with diagnoses to include dementia, stroke, history of traumatic brain injury, history of falls. The resident's Significant Change Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) of 11/23/24 revealed the resident's cognition was severely impaired. The assessment noted she was dependent on staff for all ADLs. The assessment noted the resident did not have any behaviors toward herself or others. On 1/13/25 at approximately 12:45 PM, the resident was eating lunch in the B wing dining room, and was seen picking up food with her hands. Her nails were long and had a dark substance under each nail. Resident #13 had an ADL care plan dated 10/03/24, which directed staff to, Check nail length…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-17 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide an on-going program of activities to meet the needs and preferences for 3 of 4 residents reviewed for activities, of a total sample of 59 residents, (#13, #40, and #88). Findings: 1. Resident #13 was admitted to the facility on [DATE] with diagnoses to include dementia, stroke, history of traumatic brain injury, history of falls. The resident's Significant Change Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) of 11/23/24 revealed the resident's cognition was severely impaired. The assessment noted she was dependent on staff for all Activities of Daily Living (ADLs). The assessment noted the resident did not have any behaviors toward themselves or others. Section F (Activities) indicated the following to be very important to the resident: music that she liked, going outside when the weather is good, activities that she enjoys with a group, reading magazines, newspapers and hearing the news. The resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-17 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure a resident received proper and timely treatment to maintain his vision for 1 of 3 residents reviewed for vision and hearing, of a total sample of 59 residents, (#32). Findings: Review of resident #32's medical record revealed he was readmitted to the facility on [DATE]. His diagnoses included type 2 diabetes, absence of right and left leg above the knee, and glaucoma. Review of the Minimum Data Set quarterly assessment with Assessment Reference Date of [DATE] revealed resident #32 had a Brief Interview for Mental Status score of 15 out of 15 which indicated he was cognitively intact. On [DATE] at 11:45 AM, resident #32 stated he was told by his optometrist he had bleeding behind his left eye and needed to see a specialist. He explained she wrote it on her visit note last year but the facility did not follow up timely. He indicated when he finally saw the specialist, a treatment of injections was started but he was told the bleeding might not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-17 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an intravenous (IV) dressing was changed as ordered for 1 of 2 residents reviewed for IV therapy, of a total sample of 59 residents, (#513). Findings: Resident #513 was admitted to the facility on [DATE] with diagnoses including encounter for surgical aftercare following surgery on the skin and subcutaneous tissue, other staphylococcus as the cause of diseases classified elsewhere, local infection of the skin and subcutaneous tissue, personal history of methicillin resistant staphylococcus aureus (MRSA) infection. MRSA is a type of bacteria that is resistant to several antibiotics. The risk is increased for people in nursing homes or exposure to crowded, unhygienic places. If left untreated MRSA infections can cause sepsis or death, (retrieved from cdc.gov/mrsa on 2/03/25). Review of the Minimum Data Set admission assessment with assessment reference date of 1/01/25 revealed resident #513 had a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-17 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement pharmacy recommendations and physician orders and failed to document a physician rationale for not following pharmacy recommendations for 3 of 5 residents reviewed for Medication Regimen Review (MRR), of a total sample of 59 residents, (#61, #11, and #34). Findings: 1. Resident #61 was admitted to the facility on [DATE] with diagnoses to include dementia, breast cancer, anxiety, delusional disorders, anemia, hypertension, and pain. The Order Summary Report revealed the resident had active medication orders included, Remeron 15 milligrams (mg) for insomnia, Lorazepam 0.5 mg daily for agitation, Norco 5/325 mg for pain, Pantoprazole 40 mg for acid reflux, Risperdal 0.25mg for adjustment disorder, Senna tab 8.6 mg for constipation, Singular 10 mg for asthma, Zoloft 50 mg for depression, and Melatonin 5 mg at bedtime for insomnia. Review of the Medication Regimen Review (MRR) recommendations for resident #61 included: In July 2023 resident #61…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure an as needed (PRN) order for a psychotropic drug was limited to fourteen (14) days for 1 of a total sample of 59 residents reviewed, (#30). Findings: Resident #30, a [AGE] year-old male was initially admitted to the facility on [DATE], with his most recent readmission on [DATE]. His diagnoses included schizophrenia, psychosis, dementia, depression, seizures, and chronic kidney disease. Review of the medical record revealed a physician order dated 10/01/24 for Xanax 1 milligram (mg) every 12 hours as needed for agitation. The order did not have a stop date. Xanax is used to treat anxiety disorders and anxiety caused by depression, (retrieved on 2/03/25 from www.drugs.com). On 1/16/25 at 9:05 AM, the A Wing Registered Nurse/Unit Manager (RN/UM) stated PRN Xanax was normally prescribed for 14 days. She stated that if the medication was used occasionally, it could be continued for 30 days, and if not used the medication should be discontinued. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent a mentally impaired resident from exiting the facility unsupervised and failed to provide adequate supervision and a secure environment for 1 of 4 residents reviewed for elopement, out of a total sample of 12 residents, (#2). Findings: Review of the medical record revealed resident #2 was readmitted to the facility on [DATE] with diagnoses including osteomyelitis (infection in the bone caused by bacteria or fungi) of the right ankle and right foot, type 2 diabetes with foot ulcer, cognitive communication deficit, difficulty walking, delusional disorders, schizoaffective disorder, and anxiety. Review of the annual Minimum Data Set (MDS) assessment with Assessment Reference Date of 2/26/24 revealed resident #2's Brief Interview for Mental Status score of 6 out of 15, which indicated severe cognitive impairment. The MDS assessment showed resident #2 sometimes felt lonely or isolated from those around him. The assessment revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to report suspected staff abuse of a resident to the state licensing authority for 1 of 4 residents reviewed for Abuse, of a total sample of 12 residents, (#5). Findings: Review of the medical record revealed resident #5, a vulnerable [AGE] year old male was admitted to the facility from an acute care hospital on 1/23/23 with diagnoses of spinal stenosis (narrowing), failure to thrive, malnutrition, impaired cognitive functioning and awareness symptoms, peripheral vascular disease (impaired circulation in the limbs), Chronic Obstructive Pulmonary (Lung) Disease, right foot drop, and contractures (muscle/tendon shortening/rigidity). The Minimum Data Set Quarterly Assessment with Assessment Reference Date 10/26/23 noted resident #5 scored 9 out of 15 on the Brief Interview for Mental Status that indicated he was moderately cognitively impaired. The assessment showed the resident had no indicators of psychosis, and he had not rejected evaluation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-13 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure scheduled medications were administered as ordered and according to professional standards of practice for 17 of 18 residents reviewed for medication administration out of a total sample of 19 residents, (#1, 4, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18 & 19). Findings: On 2/12/24 at 11:09 AM, Registered Nurse (RN) A was observed at her medication cart on the A wing. She explained she had just finished administering morning medications. She acknowledged the morning medications were administered late. On 2/12/24 at 11:03 AM, Licensed Practical Nurse (LPN) B stated the usual nurse staffing for day shift at the facility was four nurses, two on each wing. LPN B explained that occasionally, like yesterday they were staffed with only 3 nurses so one nurse had a split assignment between the two units. She noted that when this occurred, medications were often given late, as they did not receive help from Administrative staff such as the Director of Nursing (DON), the Unit Managers (UM) or the Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident's environment was free from accident hazards and each resident received adequate supervision to prevent accidents for 4 of 4 residents reviewed for smoking out of a total sample of 42 residents, (#17, #29, #42, and #74). Findings: 1. Review of resident #17's medical record revealed he was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder, mild cognitive impairment, and glaucoma. Review of the quarterly Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) of 2/22/23 revealed resident #17's Brief Interview for Mental Status (BIMS) score was 10 out of 15, which indicated moderate cognitive impairment. He required supervision for bed mobility, transfers, locomotion, dressing, toilet use and personal hygiene. The annual MDS assessment with ARD of 8/24/22 noted resident #17 used tobacco. Review of a care plan dated 4/16/20 revealed resident #17 was to be supervised…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility failed to store food safely to prevent foodborne illness for residents residing in the facility. Finding: On 5/15/23 at 10:05 AM, the initial kitchen inspection was conducted with the Certified Dietary Manager (CDM). The walk in refrigerator contained food items that were either previously opened or cooked that were not labeled to identify the food item and or the open/discard date. In the walk-in refrigerator there was a box on the bottom shelf that had sausage links in a hermetically sealed plastic bag that had been opened with no open/discard date. There was also a bag of chicken in a metal pan that was thawing and it did not have a label to indicate when the chicken was placed in the refrigerator for thawing, the intended date of use or discard date. There was a dinner plate with an egg sandwich covered with plastic wrap. There was no indication as to when the sandwich had been made or a discard date. There was also a small bowl of mandarin oranges, a small container filled with what looked like gelatin, two containers with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-19 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, and interview, the facility failed to maintain the area surrounding the dumpster in a clean and sanitary manner. Findings: On 5/15/23 at approximately 10:05 AM, the dumpster area was observed with the Certified Dietary Manager (CDM). There were two dumpsters with doors closed but refuse and debris were noted on the ground around the dumpsters. There were clear plastic cups, Styrofoam cups, cup lids, surgical face mask and disposable gloves on the ground. The CDM stated he usually checked every morning to ensure the area around the dumpsters was clean. He acknowledged the facility staff needed to ensure the dumpsters and the proximal area were maintained in a sanitary manner to prevent the harborage and feeding of pests.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-19 · tag F0837 — pattern
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility's Governing Body failed to implement policies regarding the management and operation of the facility to ensure the building's hot water was maintained to ensure residents comfort for bathing and hygiene in 32 resident bathrooms on 1 of 2 units, (Unit B). During a complaint, and recertification and relicensure survey that began on 5/15/2023, it was identified that 32 resident room bathrooms on 1 of 2 units were not supplied with hot water. Facility staff stated the problem started in late January 2023 due to plumbing damage that caused an outage to the entire B unit. The facility's governing body approved funding that allowed the facility to partially complete repairs in March 2023 which provided hot water to the Unit B shower room only. Findings: On 5/15/2023 between 10:56 AM and 2:09 PM, it was identified there was no hot water in any resident room bathrooms on Unit B of the facility. On 5/18/2023 at 1:35 PM, the facility's Administrator explained the former Maintenance Director reported to him that per the Regional Plant Operations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-19 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to maintain the walk-in refrigerator in a safe and clean operating condition. Findings: On 5/15/23 at 10:15 AM an observation of the walk-in refrigerator (milk cooler) revealed a 48 inch x 1 inch separation along in the entire width of the metal floor in the center of the refrigerator. Various areas of the floor separation had water seeping through the gaps. Along the separation were gaping holes measuring 6 inches x 7 inches, 3 inches x 1/12 inches, and 1/1/2 inch x 2 inches. Two gaps in the metal floor had adjoining areas with a 3/8 inch rise on the floor. A water stain measuring 48 1/4 inches long x 2 inches wide was noted along the north side of the walk-in refrigerator. The Certified Dietary Manager (CDM) acknowledged the holes in the floor and the water seepage into the holes. Review of work orders dated 12/28/22, 3/31/23, and 4/20/23 were submitted with high priority for a floor in milk cooler but the repairs had not been done.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-19 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the grievance process related to missing personal items for 1 of 3 residents reviewed for personal property in a total sample of 42 residents, (#35). Findings: Review of resident #35's medical record revealed he was readmitted to the facility on [DATE] with diagnoses including bilateral above the knee amputation and type 2 diabetes. Review of the quarterly MDS assessment dated [DATE] revealed a Brief Interview for Mental Status score of 15 which indicated intact cognition. On 5/17/23 11:41 AM, resident #35 stated he was missing two shirts he purchased a few months ago, and the facility did not want to refund him because he had no receipt. He explained he had charged his credit card for this purchase, but he was unable to obtain a copy of the statement as he did not recall the exact date of the purchase and there was a fee to get the copies. He shared he had mentioned it to the staff and requested to see the Social Services Director (SSD) but she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-19 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of the medical record revealed resident #17 was admitted to the facility on [DATE] from an inpatient psychiatric hospital with schizoaffective disorder, bipolar type, other schizophrenia, and mild cognitive impairment. The Minimum Data Set quarterly assessment with Assessment Reference Date 2/22/2023 showed the resident scored 10 out of 15 on the Brief Interview for Mental Status, which indicated the resident was cognitively impaired. The assessment noted the resident had received antipsychotic medications for 7 out of 7 days during the look back period. The comprehensive care plan included focuses for potential ADL self-performance deficits related to schizophrenia and anxiety, refusals of medications, mild cognitive impairment, and monitoring for adverse effects of antipsychotic medication use. The Order Summary Report noted active medication orders for Zyprexa 15 milligrams (MG) once daily at bedtime for delusions and paranoia, and Divalproex Sodium 500 MG twice daily for hallucinations and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-19 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to refer 1 resident for a level 2 Preadmission Screening and Resident Review (PASARR), (#4), and failed to submit a level 1 PASARR in accordance with the state process for 1 resident, (#77) out of 4 residents reviewed for PASARR from a total sample of 42 residents. Findings: 1. Review of the medical record revealed resident #4 was admitted to the facility on [DATE] and readmitted on [DATE] from an acute care hospital with diagnoses including schizophrenia, depression, anxiety, affective mood disorder, and stroke. The Minimum Data Set quarterly assessment with Assessment Reference Date 3/21/2023 showed the resident was unable to complete the Brief Interview for Mental Status and noted he was severely cognitively impaired. The assessment noted the resident was dependent on staff to complete Activities of Daily Living (ADL), and received opioid medication for 3 out of 7 days during the look back period. The comprehensive care plan included focus for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-19 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide intravenous (IV) care and services according to standards of practice and plan of care for 1 of 1 resident reviewed for IV care out of 42 total sampled residents, (#68). Findings: Resident #68's medical record revealed she was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses to include femur fracture, dementia, and cystitis. Review of the Minimum Data Set (MDS) Modification of admission assessment dated [DATE] showed a Brief Interview for Mental Status (BIMS) score of 05 out of 15 which indicated resident #68 had severe cognitive impairment. Review of the medical record for resident #68 revealed physician orders dated 4/17/23 that read, Insert Peripherally Inserted Central Catheter (PICC) for long term IV antibiotic administration. PICC line is a long, thin tube that's inserted through a vein in your arm and passed through to the larger veins near your heart . A PICC line gives your doctor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-17 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident was assessed to be safe and clinically appropriate to self-administer an Albuterol inhaler for 1 of 1 resident reviewed for self-admisnitration (#192). Findings: Resident #192 was admitted to the facility on [DATE] from the hospital with diagnoses of Chronic Obstructive Pulmonary Disease (COPD) with Acute Exacerbation, Hypertension, and Shortness of Breath. Chronic Obstructive Pulmonary Disease with acute exacerbation is a long-term lung condition that makes it hard for you to breathe with flare ups of more trouble breathing. (retrieved on 6/17/21 from www.webmd.com). Review of the Admission/readmission Data Collection-CHC form, dated 6/10/21, revealed resident #192 was alert, oriented to person, place and time, made herself understood and had the ability to understand others. Review of physician orders showed a medication order, dated 6/10/21, for Albuterol Sulfate HFA Aerosol Solution 1 puff by oral inhalation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide housekeeping services necessary to maintain a sanitary, orderly, and comfortable interior in 1 of 32 rooms on 1 of 2 units (B-Wing, B23). Findings: On 6/15/21 at 9:08 AM, the privacy curtain in room B23 was soiled with stains. The curtain had more than 10 dried stains from light to dark brown. The stains covered an area of about 3 feet (ft.) by 3 ft. and were a penny to a quarter in size. On 6/16/21 at 12:32 PM, observation of room B23's privacy curtain was conducted with the Housekeeping Manager. He acknowledged the brown colored stains and stated the curtain needed to be changed right away. He stated the housekeeper was responsible to check the curtains every day when cleaning the room, and if dirty, remove and replace it with a clean one. He stated he performed weekly random rooms audits that included inspecting the curtains. Review of the Cubical Curtain Audit form for June 2021 revealed that room B23's privacy curtain was inspected, identified as dirty, removed and replaced on 6/07/21. On 6/17/21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-17 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the grievance process related to missing personal items for 2 of 2 residents reviewed for personal property in a total sample of 52 residents (#26 & #49). Findings: 1. Resident #26 was admitted to the facility on [DATE] with diagnoses that included aphasia, bilateral deafness, and dementia. Review of the quarterly Minimum Data Set (MDS) assessment, dated 3/22/21, revealed the Brief Interview for Mental Status (BIMS) screening was not conducted because the resident was rarely or never understood. The MDS assessment indicated he had memory problems and his cognitive skills were severely impaired. Resident #26's medical record showed his sister was his responsible party. On 6/15/21 at 2:01 PM, during a telephone interview, resident #26's sister stated on her brother's admission to the facility in September 2020, she brought him new items including socks, bedroom slippers, pajamas, t-shirts, and shoes. She explained she was not able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-17 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the Ombudsman of a transfer to the hospital for 1 of 2 residents reviewed for hospitalization, of a total sample of 52 residents (#36). Findings: Resident #36 was admitted to the facility on [DATE] with diagnoses including cerebral infarction, and end stage kidney disease requiring renal dialysis. A progress note dated 11/10/20 read, Resident sent to hospital, sitting in wheelchair waiting to go to dialysis. He was unable to hold self up in wheelchair would look at staff and not speak. Physician ordered to send to ER. Resident #36 was unable to recall why he was sent to the hospital and stated the reason would be in his record. Review of the medical record revealed the resident was hospitalized on 10/29 to10/30/20, 11/10 to17/20, and 11/25 to 12/04/20. On 6/17/21 at 3:00 PM, the Director of Social Services (DSS) stated the resident went to the hospital before she began working at the facility and she was unable to retrieve the former DSS's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-17 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate baseline care plans and/or provide copies of baseline care plans to 4 of 4 residents or their representatives, of a total sample of 52 residents (#32, 43, 72 & 82). Findings: 1. Resident #32's medical record reflected the resident was admitted to the facility on [DATE] with diagnoses including paraplegia (paralysis of the legs and lower body), depression, and chronic pain syndrome. The medical record did not contain a baseline care plan. On 6/17/21 at 3:41 PM, the A Wing Unit Manager (UM) stated the admitting nurse should complete the baseline care plan and review it with the resident or the resident's representative. She explained the resident or the representative should receive a copy of the baseline care plan at that time. The A Wing UM searched through resident #32's chart and was unable to find a baseline care plan. On 6/17/21 at 4:00 PM, resident #32 stated he was unable to recall if anyone ever discussed a care plan with him. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate care and treatment to promote healing of a left heel pressure ulcer for 1 of 1 resident reviewed for pressure ulcers in a total sample of 52 residents (#23). Findings: Resident #23 was admitted to the facility on [DATE] with diagnoses including muscle weakness, coronary artery disease, peripheral vascular disease, and dementia. A diagnosis of stage 3 pressure ulcer (PU) of the left heel was added on 2/26/21. A stage 3 PU is a Full-thickness loss of skin, in which subcutaneous fat may be visible in the ulcer and granulation tissue and epibole (rolled wound edges) are often present. Slough and/or eschar may be visible but does not obscure the depth of tissue loss. The depth of tissue damage varies by anatomical location; areas of significant adiposity can develop deep wounds. Undermining and tunneling may occur. Fascia, muscle, tendon, ligament, cartilage and/or bone are not exposed. If slough or eschar obscures the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$128,889 in federal fines across 4 penalties.

  • $117,940 — penalty dated 2025-08-02
  • $7,409 — penalty dated 2023-12-11
  • $1,764 — penalty dated 2023-11-20
  • $1,776 — penalty dated 2023-10-30

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to EXCELSIOR CARE GROUP — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 1 of 52.3-1.3 vs chain
Staffing 2 of 52.3-0.3 vs chain
Quality measures 4 of 54.2-0.2 vs chain
The other 32 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Ambassador Healthcare At College ParkFort Myers, FL 1 of 5Briarcliff Manor Center For Rehab And Nursing CareBriarcliff Manor, NY 1 of 5Charlotte Bay Rehab And Care CenterPort Charlotte, FL 1 of 5Live Oak Healthcare And Rehabilitation CenterLive Oak, FL 1 of 5Melbourne Healthcare And Rehabilitation CenterMelbourne, FL 1 of 5River Front Rehabilitation And Healthcare CenterPennsauken, NJ 1 of 5West Delray Nursing & Rehab CenterDelray Beach, FL 2 of 5Alliance Care Rehabilitation And Nursing CenterIrvington, NJ 2 of 5Azure Shores RehabMiami, FL 2 of 5Beach Breeze Rehab And Care CenterWest Palm Beach, FL 2 of 5Boca Circle Rehabilitation CenterBoca Raton, FL 2 of 5Breezy Hills Rehab And Care CenterLakeland, FL 2 of 5Charming Lakes RehabLakeland, FL 2 of 5Lake City Healthcare And Rehabilitation CenterLake City, FL 2 of 5Lake Eustis Healthcare And Rehabilitation CenterEustis, FL 2 of 5Seagate Rehabilitation And Nursing CenterBrooklyn, NY 2 of 5West Volusia Healthcare And Rehabilitation CenterDeltona, FL 2 of 5Yamato Nursing And Rehabilitation CenterBoca Raton, FL 3 of 5Arnold Walter Nursing & Rehabilitation CenterHazlet, NJ 3 of 5Heartland Nursing & Rehab CenterBoynton Beach, FL 3 of 5Nassau Rehabilitation & Nursing CenterHempstead, NY 3 of 5Palm Beach Nursing CenterLake Worth, FL 3 of 5Throgs Neck Rehabilitation & Nursing CenterBronx, NY 4 of 5Acclaim Rehabilitation And Nursing CenterJersey City, NJ 4 of 5Adroit Care Rehabilitation And Nursing CenterRahway, NJ 4 of 5Anchor Care and Rehabilitation CenterHazlet, NJ 4 of 5Atrium Center for Rehabilitation and NursingBrooklyn, NY 4 of 5Isles Of Boynton Nursing And Rehab CenterBoynton Beach, FL 4 of 5Sun Harbor HealthcarePort Charlotte, FL 4 of 5Victoria Crossing Rehabilitation CenterBrandon, FL 5 of 5Cypress Garden Center for Nursing and RehabilitatiFlushing, NY 5 of 5Staten Island Care CenterStaten Island, NY

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ISLAND HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/05/2023
MILLER, YOCHEVEDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST23%since 09/05/2023
ZAHLER, JACOBIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 09/05/2023

CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.2M
Net patient revenuemost recent cost report
-20.0%
Operating marginrevenue minus expenses
$161K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 64%Medicare 3%Other / private 32%

This home reported $161K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$347per resident / day
operating cost
$10,549per month
≈ monthly operating cost
$289per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.

Typical monthly cost in Florida
$10,342/mo
Nursing home (semi-private)
$12,167/mo
Nursing home (private)
$5,610/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105325. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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