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Live Oak Healthcare And Rehabilitation Center

1620 Helvenston St SE, Live Oak, FL 32064 · For profit - Limited Liability company · 180 certified beds · (386) 362-7860 Medicare & Medicaid certified

Call the home — (386) 362-7860 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)$7,466 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for mishandling residents’ money or property (F0565)
  • a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $7,466 in federal fines (most recent 2023-10-12)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (60%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1426 Canyon Ave NE · (386) 208-0537 · Call to confirm hours
Pharmacy
1005 S Ohio Ave · (386) 362-5183 · Call to confirm hours
Grocery
9980 US Highway 90 · (386) 362-3685 · Call to confirm hours
Park
1004 Helvenston St SE · (386) 330-0133 · Typically dawn to dusk
Place of worship
11057 Camp Weed Pl · (386) 365-8506

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.5%8.7%15.4%better
Long-stay residents who lose too much weight8.1%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.7%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms5.9%4.6%6.5%typical
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.4%2.5%3.3%better
Long-stay residents whose ability to walk worsened6.3%9.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.6%14.4%18.9%better
Long-stay residents given the seasonal flu vaccine99.3%99.2%95.3%typical
Long-stay residents with pressure ulcers5.2%4.5%4.7%typical
Long-stay residents with worsening bladder/bowel control6.0%10.5%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table23.7%8.6%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.3%1.5%1.4%typical
Short-stay residents given the seasonal flu vaccine93.4%94.7%79.4%better
Short-stay residents rehospitalized after admission28.8%26.1%22.6%worse
Short-stay residents with an outpatient ER visit18.1%9.1%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.812.131.67worse
Long-stay outpatient ER visits per 1,000 resident days1.931.151.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 108 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.6%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
63.6%U.S. median 56.6%
Met the expected recovery
0.11U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.02hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 63.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 118 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 7% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.6%CMS range 31.2–51.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.8–13.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge63.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge61.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge50.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.6%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.8%CMS range 5.6–12.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.921.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.33
RN hours/ resident / day
0.90
LPN hours/ resident / day
2.14
Aide hours/ resident / day
3.37
Total nurse hours/ resident / day
0.29
RN hoursweekends
59.8%
Total nursing turnover
72.2%
RN turnover

How full it usually is: this home is certified for 180 beds and averages 170.1 residents a day — about 94% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.37 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.14 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.28 hrs/resident/day on weekends vs 3.41 on weekdays — 4% thinner on weekends. RN hours go from 0.34 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 60% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2026-06-25)
13
at the previous standard inspection (2025-02-07)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

34 citations, most serious first. The 10 most serious are shown; the remaining 24 are one tap away and print in full.

  • Potential for harm · Ecited before2026-06-25 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure food items were stored in a safe and sanitary manner. Findings include:During an observation on 6/22/2026 at 9:30 AM, water was pouring from the dishwasher in the main kitchen onto the floor resulting in pooled water on the kitchen floor. During interview on 6/22/2026 beginning at 9:30 AM, the Certified Dietary Manager stated water had routinely poured from the dishwasher onto the kitchen floor during her employment. During interview on 6/22/2026 beginning at 9:30 AM, Staff A, Dietary Aide, stated, It's been like that for a while [water pouring from the dishwasher]. I think a part may be broken.During an observation on 6/22/2026 at 9:38 AM, there were two (2) thawed 4 ounce containers of a nutritional supplement stored in the refrigerator of the East Hall nourishment room. There were instructions written on the supplement carton that directed the thawed substance be used within 14 days of thawing. There was no thawed-on date inscribed on the supplement cartons.During interview on 6/22/2026 beginning at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2026-06-25 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure an updated Preadmission Screening and Resident Review (PASRR) was completed for a resident diagnosed with a serious mental disorder for 1 of 4 residents, Resident #7, reviewed for PASRR. Findings include: Review of Resident #7's Face Sheet documented a diagnosis of, Psychosis not due to a substance or known physiological condition Onset Date 3/19/2025. Review of Resident #7's PASRR dated 06/14/2024 did not document the resident had a diagnosis of psychosis not due to a substance or known physiological condition. Review of Resident #7's Psychological progress note dated 5/18/2026 documented psychosis as a diagnosis. During an interview on 6/24/2026 at 11:40 AM, the Assistant Director of Nursing confirmed a Level I PASRR had not been updated for Resident #7 to include the mental health diagnosis of psychosis. During an interview on 6/24/2026 at 9:10 AM, the Social Services Director stated, The IDT [Interdisciplinary] Team is responsible for PASRR'S. Review of the policy and procedure titled, Administration PASSR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2026-06-25 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an accurate Preadmission Screening and Resident Review (PASRR) was completed for residents with a serious mental disorder diagnosis at the time of admission for 2 of 6 residents, Residents #15 and #176, reviewed for PASRR.Findings include:1) During an interview on 06/22/2026 at 9:40 AM Resident #15 stated he was tired and he did not want to talk.Review of Resident #15's medical record documented the resident was admitted on [DATE], with a readmission on [DATE] and diagnoses to include major depressive disorder, recurrent, unspecified; restlessness and agitation.Review of Resident #15's PASRR dated 5/08/2026 revealed there were no mental illnesses or suspected mental illnesses documented. Review of Resident #15's Psychiatric admission Note dated 5/15/2026 read, Patient seen today for an initial psych evaluation to rule out symptoms of depression and anxiety given current physical functioning and reduced mobility. Patient currently receives…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received needed care and services for the application of topical medication for 1 of 3 residents, Resident #24, reviewed for skin conditions.Findings include:During an observation on 6/22/2026 at 9:35 AM Resident #24's left elbow was red and swollen.During an interview on 6/22/2026 at 9:35 AM Resident #24 stated the facility did an x-ray on his left elbow that didn't show anything. He was not receiving any treatment. Review of Resident #24's medical record documented the resident was admitted on [DATE] with medical diagnoses to include cellulitis of left lower limb; type 2 diabetes mellitus without complications; acute kidney failure, unspecified; unspecified atrial fibrillation (an irregular and often rapid heart rate); peripheral vascular disease, unspecified; personal history of transient ischemic attack (a temporary blockage of blood flow to the brain, often called a mini-stroke), and cerebral infarction without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2026-06-25 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure an assistive optical device was provided for 1 of 3 residents, Resident #57, reviewed for assistive devices. Findings include:During an observation on 06/22/2026 at 10:00 AM, Resident #57 was observed watching television, the resident was not wearing eyeglasses.During an interview on 06/22/2026 at 10:00 AM, Resident #57 stated she had an eye appointment in January but had not received the glasses she was told would be coming for her.Review of Resident #57's electronic medical record listed a diagnosis of hypertensive retinopathy.Review of the optometry consultation dated 01/21/2026 completed by (name of the optometry provider) read under the section titled Fitting/Adjusting Specs/Ordering bifocal eyeglasses were ordered for Resident #57.During an interview on 06/24/2026 at 1:50 PM, Staff H, Social Services stated an optometrist visits the facility monthly. Eyeglasses are typically delivered to the facility monthly; however, no eyeglasses for Resident #57 were included in the last shipment. The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the facility was free of accident hazards when not securing oxygen tanks/cylinders in 1 of 3 resident's rooms, Resident #176, reviewed for respiratory care.Findings include: During an observation on 6/22/2026 at 9:40 AM Resident #176 was sitting in her wheelchair beside her bed. There was an oxygen cylinder/tank standing unsecured on the floor between the Resident's bed and the bathroom (Photographic evidence obtained). During an observation on 6/22/2026 at 11:30 AM Resident #176 was out of her room. There was an oxygen tank containing over 1000 PSI (pounds per square inch) of oxygen standing unsecured on the floor between the Resident's bed and the bathroom. (Photographic evidence obtained). During an interview on 6/22/2026 at 11:35 AM Staff E, CNA (Certified Nursing Assistant) stated Resident #176's oxygen tank should not be sitting on the floor; it should be in a rolling cart or on her wheelchair. The oxygen tank sitting on the floor is not clean and is not safe. During an interview on 6/22/2026 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who needed respiratory care were provided such care, consistent with professional standards of practice for 1 of 3 residents, Resident #176, reviewed for respiratory care.Findings include: During an observation on 6/22/2026 at 9:40 AM Resident #176 was sitting in her wheelchair beside her bed. The resident was being administered oxygen at 2 liters per minute (2L/min) via nasal canula attached to an oxygen concentrator. Review of Resident #176's medical record documented the resident was admitted on [DATE] with medical diagnoses to include encephalopathy, unspecified; dependence on renal dialysis; end stage renal disease; unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. Review of Resident #176's physician orders for the period of 6/18/2026 through 6/23/2026 revealed there was no physician order for the administration of oxygen. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent the possible spread of infection when staff failed to use appropriate Personal Protective Equipment (PPE) when entering contact precautions rooms for 2 of 3 residents, Residents #38 and #89, reviewed for transmission-based precautions.Findings include:During an observation on 6/22/2026 at 11:08 AM Resident #38's door had a sign displayed documenting Contact Isolation Precautions and there was a Personal Protective Equipment (PPE) holder containing gowns, gloves, and disposable equipment. A Housekeeper was observed entering the room with a spray bottle and a cloth. The Housekeeper donned a pair of gloves before entering the room, and remained in the room for approximately five (5) minutes. She could be overheard conversing in Spanish with Resident #38.During an interview on 6/22/2026 at 11:12 AM Staff E, Housekeeper indicated she did not speak English. She shook her head yes to indicate that she had seen the isolation sign hanging…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure staff followed physician-ordered parameters for blood pressure medications for 1 of 5 residents reviewed for medication administration (Resident #1).Findings include: Review of Resident #1's admission record showed the resident was initially admitted on [DATE] and most recently admitted on [DATE] with diagnoses that included Extended Spectrum Beta Lactamase (ESBL) Resistance, urinary tract infection, subacute osteomyelitis, acquired absence of right leg below knee, acquired absence of left leg below knee, type 2 diabetes mellitus with diabetic polyneuropathy, end stage renal disease, dependence on renal dialysis, and essential (primary) hypertension.Review of Resident #1's physician order dated 8/12/2025 read, Midodrine HCl [hydrochloride] Oral Tablet 10 MG [milligrams] (Midodrine HCl), Give 1 tablet by mouth every 6 hours for hypotension hold for SBP [Systolic Blood Pressure] more than 110.Review of Resident #1's Medication Administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to inform the resident representative of an accident that required physician intervention for 1 of 3 residents reviewed for falls (Resident #2). Findings include: During an interview on 8/6/2025 at 10:10 AM, Resident #2 stated that she had fallen, getting in bed and her knee got stuck, and she had to have x-rays. Review of Resident #2's nursing progress notes dated 7/10/2025 read, Note Text: This nurse entered resident's room to administer PM [afternoon] medication when resident stated that she was hurting from a fall that occurred earlier in the day. Resident stated that her right leg gave out when the CNA [Certified Nursing Assistant] was attempting to put her back in bed which resulted in her right leg twisting and going under the bed. Roommate states she witnessed said incident. This nurse palpated hip area down to her lower extremity. Resident showed signs of pain with facial grimacing and screaming for me to stop. Xray ordered for rule out. Scheduled pain medication administered at that time. Review of Resident #2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · Dcited before2025-08-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure staff promptly reported an accident resulting in injury for physician intervention for 1 of 3 residents reviewed for falls (Resident #2). Findings include: During an interview on 8/6/2025 at 10:10 AM, Resident #2 stated that she had fallen, getting in bed and her knee got stuck, and she had to have x-rays. Review of Resident #2's nursing progress notes dated 7/10/2025 read, Note Text: This nurse entered resident's room to administer PM [afternoon] medication when resident stated that she was hurting from a fall that occurred earlier in the day. Resident stated that her right leg gave out when the CNA [Certified Nursing Assistant] was attempting to put her back in bed which resulted in her right leg twisting and going under the bed. Roommate states she witnessed said incident. This nurse palpated hip area down to her lower extremity. Resident showed signs of pain with facial grimacing and screaming for me to stop. Xray ordered for rule out. Scheduled pain medication administered at that time. Review of Resident #2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-07 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure the nurse staffing data was posted on a daily basis. Findings include: During an observation upon entrance to the facility on 2/3/2025 at 9:00 AM, the nurse staffing information in the reception area was dated Friday 1/31/2025. During an interview on 2/3/2025 at 9:05 AM, the Administrator confirmed the nurse staffing data posted was for 1/31/2025 and not 2/3/2025. During an interview on 2/5/2025 at 2:00 PM, when a policy on posting of nurse staffing information was requested, the Administrator stated the facility did not have a policy and he expected it to be posted accurately daily.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the attending physician documented their rationale related to pharmacy recommendations and failed to ensure to implement the physician's agreed changes for 3 of 5 residents reviewed for drug regimen, Residents #23, #101, and #124. Findings include: 1) Review of the Drug Regimen Review for Resident #23 dated 3/22/2024 showed it read, Consultant Pharmacist Recommendations: Currently receiving Lamotrigine (Lamictal) for Mood without recent attempt to taper. Please evaluate and consider an attempt at gradual dose reduction with eventual discontinuation or document inability to do so. Please note: abrupt cessation not recommended. Consider a slow taper over 4 weeks then discontinue. There was no physician response documented on recommendation. Review of the Drug Regimen Review for Resident #23 dated 4/24/2024 showed it read, Consultant Pharmacist Recommendations: Currently receiving Alprazolam 0.25 mg [milligram] daily without recent attempt to taper. Please evaluate current need. Consider taper to 0.25 mg every other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the medication error rate was not 5 percent or greater. The medication error rate was 10.81 percent. Findings include: 1) Review of Resident #11's physician order dated 10/18/2023 showed it read, Trazodone HCl Oral Tablet 150 mg [milligram] (Trazodone HCl), Give 150 mg by mouth two times a day for depression. Review of Resident #11's physician order dated 1/2/2025 showed it read, Tizanidine HCl Oral Tablet 4 mg (Tizanidine HCl), Give 2 tablet by mouth four times a day for muscle spasms. During an observation on 2/3/2025 at 11:12 AM, Staff E, Licensed Practical Nurse (LPN), began to pour Resident #11's medications into a medication cup. Staff E poured one tablet of Tizanidine 4 mg. Staff E did not pour Trazodone 150 mg (milligram). Staff E began to pour water into a medication cup and was getting ready to give the medications to Resident #11. Staff E was asked to review the medications that were in her medication cup. During an interview on 2/3/2025 at 11:15 AM, Staff E, LPN, stated, I am missing the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medical records were complete and accurate for 2 of 6 residents reviewed for blood pressure medication, residents reviewed for medication, Residents #40 and #122, 1 of 3 residents reviewed for dialysis care, Resident #80, 1 of 10 residents reviewed for advance directives, Resident #127, and 1 of 8 residents sampled for oxygen therapy, Resident #28. Findings include: 1) Review of Resident #80's admission record showed the resident was initially admitted on [DATE] and most recently admitted on [DATE] with diagnoses including end stage renal disease, sepsis, and anemia. Review of Resident #80's Dialysis Hand Off Communication Report dated [DATE] showed no information documented for presence of bruit/thrill, catheter dressing, signs/symptoms of infection upon his return to the facility. Review of Resident #80's Dialysis Hand Off Communication Report dated [DATE] showed no information documented for presence of bruit/thrill, catheter dressing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents' right to live in a manner that promoted their quality of life for 1 of 57 residents sampled, Resident #135. Findings include: Review of Resident #135's admission record showed the resident was admitted on [DATE] with diagnoses including type 2 diabetes mellitus, major depressive disorder, unspecified mood (affective) disorder, and acquired absence of left leg below knee. Review of Resident #135's Service Dog Card showed it read, The Americans with Disabilities Act of 1990 mandates the handler and their service dog shall have full access to all public places. It is Federal law. Handler: [Resident #135's Name], Dog Name: [Resident #135's dog's name], Breed: Mixed, ID Number: [Service Dog ID]. The card contained a photo of the service dog. Review of Resident #135's Minimum Data Set (MDS) assessment dated [DATE] under Section GG- Functional Abilities for self-care showed the resident was independent for eating, oral hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Minimum Data Set (MDS) assessments were accurate for 1 of 4 residents reviewed for discharge, Resident #150. Findings include: Review of Resident #150's admission record showed the resident was admitted to the facility on [DATE]. Review of Resident #150's physician order dated 1/13/2025 showed it read, Discharge home with [Name of Home Care Provider]- SN [skilled Nursing] for wound care to left heel, scrotum, left ischium, left plantar, right elbow, right ischium, and sacrum. PT [Physical therapy] to evaluate and treat. Review of Resident #150's Discharge Return not Anticipated MDS assessment dated [DATE] showed the resident was discharged to short-term general hospital. During an interview on 2/5/2025 at 10:37 AM, the MDS Coordinator confirmed that Resident #150's discharge status was coded as short-term general hospital. The MDS Coordinator stated, It has been coded wrong. The patient was not discharged to a hospital. The patient was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a comprehensive care plan for 1 of 3 residents reviewed for behaviors, Resident #48. Findings include: Review of Resident #48's admission record showed the resident was admitted on [DATE] with diagnoses including encephalopathy, seizures, major depressive disorder, pseudobulbar affect, schizoaffective disorder and mood disorder due to known physiological condition. Review of Resident #48's physician order dated 10/11/2024 showed it read, Nuedexta Oral Capsule 20-10 mg [milligrams] (Dextromethorphan HBr-Quinidine Sulfate), Give 1 capsule via G-tube [gastric tube] two times a day for PBA [Pseudobulbar Affect: a neurological condition characterized by involuntary and uncontrollable episodes of laughing or crying, often in inappropriate situations]. Review of Resident #48's care plan did not reveal a focus for care and services related to pseudobulbar affect. During an interview on 2/6/2025 at 4:15 PM, the MDS Coordinator stated, After reviewing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were administered in accordance with currently accepted professional principles for 2 of 6 residents reviewed for medication administration, Residents #6 and #87. Findings include: 1) During an observation on 2/5/2025 at 9:00 AM, Resident #87 was eating breakfast in her room. There was a small plastic cup containing medications on top of her bedside. During an interview on 2/5/2025 at 9:00 AM, Resident #87 stated, I take my medication with food and not on an empty stomach. Review of Resident #87's physician orders revealed no orders for self-administering medications. During an interview on 2/6/2025 at 8:24 AM, Staff L, Registered Nurse (RN), stated, I left the medication at bedside. [Resident #87's name] likes to take her medication with food. I know this is not normal practice and is wrong. During an interview 2/6/2025 at 9:09 AM, the Director of Nursing (DON) stated, It is not protocol to leave the medication at bedside and maybe we can get the order changed for her [Resident #87], so…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the residents who are unable to carry out activities of daily living (ADL) received the necessary services to maintain good grooming and personal and oral hygiene for 2 of 4 residents reviewed for ADL care, Residents #88, and #131. Findings include: 1) During an observation on 2/4/2025 at 9:24 AM, Resident #88 was lying in bed. The resident's face was oily, her lips were dry and cracked with a dried crusty substance on them, and her mouth was dry when she tried to talk. During an observation on 2/4/2025 at 10:52 AM, Resident #88's lips were dry and cracked with a dried crusty substance on them, and her mouth was dry when she tried to talk. Review of Resident #88's admission record showed the resident was admitted on [DATE] with the diagnoses including encephalopathy, muscles weakness, and failure to thrive. Review of Resident #88's MDS dated [DATE] showed the resident was dependent for performing personal hygiene (oral hygiene)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents received blood pressure medications following parameters for 1 of 6 residents reviewed for medication administration, Resident #136. Findings include: Review of Resident #136's physician order dated 6/8/2024 showed it read, Amlodipine Besylate Oral Tablet 5 mg [milligram] (Amlodipine Besylate), Give 1 tablet by mouth one time a day for hypertension, Hold for systolic less than 110 or pulse less than 60. Review of Resident #136's Medication Administration Record (MAR) for January 2025 showed the resident received Amlodipine 5 mg on 1/2/2025 at 9:00 AM when systolic blood pressure was 102 and pulse was 59 and on 1/12/2025 at 9:00 AM when pulse was 58. Review of Resident #136's physician order dated 6/8/2024 showed it read, Losartan Potassium Oral Tablet 100 mg (Losartan Potassium), Give 1 tablet by mouth one time a day for hypertension, Hold for systolic less than 110 or pulse less than 60. Review of Resident #136 MAR for January 2025 showed the resident received Losartan Potassium 100 mg on 1/2/2025 at 9:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents received oxygen as prescribed by physician for 1 of 8 residents sampled for oxygen therapy, Resident #28. Findings include: During an observation on 2/3/2025 at 9:47 AM, Resident #28 was in bed. The resident was not receiving oxygen. The oxygen tubing was no dated. During an observation on 2/4/2025 at 10:34 AM, Resident #28 was lying in bed with eyes closed and glasses on. Resident #28 was receiving oxygen via nasal cannula at 3.5 liters per minute. There was no date on the canula or humidification bottle. During an observation on 2/5/2025 at 12:18 PM, Resident #28 was receiving oxygen via nasal cannula at 4.5 liters per minute. Review of Resident #28's admission record showed the resident was initially admitted on [DATE] and most recently admitted on [DATE] with diagnoses including metabolic encephalopathy, acute and chronic respiratory failure with hypercapnia (abnormally elevated carbon dioxide levels in the blood),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food items were labeled in 1 of 3 nourishment rooms. Findings include: During an observation on 2/3/2025 at 9:25 AM while conducting a tour of the nourishment rooms with the Certified Dietary Manager (CDM), there were one unlabeled and undated grocery bag containing Chicken BLT salad bowl, one unlabeled and undated Chef salad bowl, and one unlabeled and undated clear plastic container of blackberries on the bottom shelf of the refrigerator in Nutrition room [ROOM NUMBER] located on the 300 hallway. During an interview on 2/3/2025 at 9:30 AM, the CDM stated, All foods brought in must be labeled with the residents' name, when it was brought in, and the expiration date of 7 days after it was brought in. Review of the facility policy and procedure titled Food: Safe Handling for Foods from Visitors with the last review date of 1/13/2025 showed it read, Procedures . 4. When food items are intended for later consumption, the responsible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure infection control standards were followed for catheter care to prevent the possible spread of infection and communicable diseases for 1 of 3 residents reviewed for indwelling urinary catheters, Resident #136. Findings include: During an observation on 2/3/2025 at 10:58 AM, Resident #136's catheter bag was lying on the floor. During an interview on 2/3/2025 at 11:05 AM, Staff C, Licensed Practical Nurse (LPN), stated, That bag should absolutely not be lying on the floor. During an interview on 2/4/2025 at 11:30 AM, the Director of Nursing stated that it was her expectation for the nurses on the floor to check the catheter bags during medication pass. Review of the facility policy and procedure titled Nursing- Catheter Care- Urinary with the last review date of 1/13/2025 showed it read, General Guidelines . Infection Control: 1. Use standard precautions when handling or manipulating the drainage system. 2. Maintain clean technique when handling or manipulating the catheter, tubing, or drainage bag . b.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure pain medications were administered as ordered for 1 of 3 residents reviewed for accuracy of medication administration, Resident #2. Findings include: Review of Resident #2's physician order dated 10/30/2024 read, Oxycodone HCl Oral Tablet 5 MG [milligrams] (Oxycodone HCl) *Controlled Drug* Give 1 tablet by mouth every 4 hours as needed for pain. Review of Resident #2's physician order dated 11/12/2024 read, Oxycodone HCl Oral Tablet 10 MG (Oxycodone HCl) *Controlled Drug* Give 10 mg by mouth every 4 hours as needed for Non Acute Pain. Review of Resident #2's progress note dated 11/12/2024 at 3:03 PM read, Spoke with family regarding Residents [Sic.] POC [Plan of Care]. Requesting [Local hospice's name] Consult. Email sent to Social Services. Family requesting pain med [medication] increase. Notified NP [Nurse Practitioner] with new orders initiated. No further questions or concerns at this time. Review of Resident #2's progress note dated 11/12/2024 at 4:51 PM read, Resident told 7-3 CNA [Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent the possible spread of infection during hygiene care for 1 of 3 residents, Resident #2. Findings include: During an observation of Resident #2's peri-care, on 11/4/2024 at 1:30 PM, Staff B, CNA (Certified Nursing Assistant), and Staff C, CNA were observed preforming hand hygiene and donning gloves prior to initiating care. Staff C, CNA did not prevent the possible transfer of bacteria when cleansing the outside of the resident's left groin then cleansing the inside labial/vaginal area of the resident's left groin, then cleansing the outside of the resident's right groin area to the inside labial/vaginal area, and then rinsing the resident's groin area from the outside to the inside. Staff C, CNA did not remove her gloves and did not perform hand hygiene. Staff C, CNA picked up a tube of barrier cream and applied it to Resident #2's groin and vaginal areas. Staff C, CNA did not remove her gloves and did not perform hand hygiene. Staff C, CNA cleansed Resident #2's perineal area (the region of skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable, and homelike environment in 3 of 3 shower rooms and 2 of 2 resident rooms, Residents #411 and #24 (Photographic evidence obtained). Findings include: 1. During the facility tour on 10/10/2023 at 12:20 PM with the Maintenance Director and the Regional Maintenance Director, the shower rooms were toured. The East Unit shower room had multiple personal items in the room. There was a black discoloration in the shower stall along the grout line of the floor tile and the wall tile and along the grout lines between the wall joints. There was a brown discoloration on the tiles of one shower stall and a gray discoloration on the floor tiles of the second shower stall. There was a Hoyer lift sling attachment apparatus with buildup residue on it. The tiles just above the baseboard in the dressing area were displaced and the baseboard and tile above it next to the toilet in the east shower room were also displaced. The [NAME] Unit shower room had unsecured disposable razors laying on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the drugs and biologicals used in the facility were stored and labeled in accordance with currently accepted professional principles in 5 of 6 medication carts and failed to ensure the medications were secured in 1 of 3 wings (Photographic evidence obtained). Findings include: During an observation of Medication Cart [NAME] Run 1 on 10/8/2023 at 9:43 AM with Staff K, License Practical Nurse (LPN), there were one medication cup with 3 circular pills and 18 loose pills inside the medication drawer, one opened Levemir vial with no opened or expiration dates, one opened Basaglar Kwikpen with no legible opened date, one opened bottle of Loteprednol [NAME] 0.5% eye drops with no opened or expiration dates, one opened Breo Ellipta Inhaler with no opened or expiration dates, one opened Fluoromethol [NAME] 0.1% with no opened or expiration dates, one opened Timolol Mal Sol 0.5% with no opened and expiration dates, two opened Latanoprost Sol…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was stored in a safe and sanitary manner in 3 of 3 nourishment rooms. Findings include: During a tour of the facility nourishment rooms on 10/8/2023 at 9:55 AM with Staff A, Dietary Aide, During an observation on 10/8/2023 at 9:57 AM in the [NAME] Unit nourishment room with Staff A, Dietary Aide, there were three grocery store food bags containing an unlabeled and undated fruit bowl, an unlabeled and undated sub sandwich, and one container of unidentifiable food substance on the middle shelf of the refrigerator. There was a red sticky substance splattered on the interior base of the freezer. During an interview on 10/8/2023 at 9:57 AM, Staff A, Dietary Aide, stated, Those should be labeled with the residents' name, room number, and when it was brought in. Staff A acknowledged the red substance on the interior base of the freezer and stated she did not know whose responsibility it was to clean the freezer. During an observation on 10/8/2023 at 10:05 AM in the East Unit nourishment room Staff A,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to promptly act on the concerns voiced during a Resident Council Meeting. Finding include: During the facility tour on 10/10/2023 at 12:20 PM with the Maintenance Director and the Regional Maintenance Director, the shower rooms were toured. The East Unit shower room had multiple personal items in the room. There was a black discoloration in the shower stall along the grout line of the floor tile and the wall tile and along the grout lines between the wall joints. There was a brown discoloration on the tiles of one shower stall and a gray discoloration on the floor tiles of the second shower stall. There was a Hoyer lift sling attachment apparatus with buildup residue on it. The tiles just above the baseboard in the dressing area were displaced and the baseboard and tile above it next to the toilet in the east shower room were also displaced. The [NAME] Unit shower room had unsecured disposable razors laying on the bar soap holder and next to the drain on the floor in the dressing area. There was a brown…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure each resident received assistive devices to prevent accidents for 1 of 3 residents reviewed for accidents, Resident #128. Findings include: During an interview on 10/8/2023 at 9:50 AM, Resident #128's Mother stated, I received a phone call at 8:30 AM telling me that my son had fallen. When I got here, he had a knot on his head. During an observation on 10/8/2023 at 10:58 AM, Resident #128 was lying in bed. There were no fall mats on either side of bed and nowhere in the resident's room. During a phone interview with Staff G, Licensed Practical Nurse (LPN), on 10/9/2023 at 10:10 AM, when asked if he had knowledge of any resident on 1 on 1 or increased supervision on the [NAME] Wing, he stated, I don't remember anyone being like that. During a phone interview with Staff D, Certified Nursing Assistant (CNA), on 10/9/2023 at 10:35 AM, when asked if she remembered fall mats being in place next to the Resident #128's bed, she stated that there were no fall mats next to the resident's bed when she assisted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents received respiratory care services consistent with professional standards of practice for 1 of 10 residents receiving continuous oxygen services, Resident #104. Findings include: During an observation on 10/8/2023 at 2:30 PM, Resident #104 was lying in bed, receiving oxygen via nasal cannula. Resident #104's oxygen concentrator was set to 2 liters per minute. During an observation on 10/9/2023 at 8:45 AM, Resident #104 was lying in bed, receiving oxygen via nasal cannula. The oxygen concentrator was set to 2 liters per minute. Review of Resident #104's physician's order dated 9/12/2023, read, O2 [Oxygen] @ [at] 3 L/M [liters per minute] via N/C [nasal cannula]. Verify tubing/humidification bottle are dated per facility protocol. Order Status: Active. Review of Resident #104's care plan dated 9/6/2023 reads, [Resident 104's name] has Oxygen Therapy r/t [related to] COPD [Chronic Obstructive Pulmonary Disease]. During an interview on 10/10/2023 at 3:10 PM, Staff C, Registered Nurse (RN),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the PRN [as needed] orders for psychotropic drugs were limited to 14 days for 2 of 9 residents reviewed for behavioral monitoring, Residents #152 and #37. Findings include: 1. Review of Resident #152's admission record showed the resident was admitted to the facility on [DATE] with the diagnoses including altered mental status, unspecified psychosis not due to substance or known physiological condition, and depression. Review of Resident #152's Physician order dated 7/24/2023 reads, Xanax Oral Tablet 0.5 mg [milligrams]. Give 0.5 mg via G-tube [Gastrostomy Tube] every 12 hours as needed for agitation/anxiety. Order Status: Active. Review of Resident #152's Medication Administration Record (MAR) showed the resident received Xanax 0.5 mg tablet on 8/3/23, 8/4/23, 8/5/23, 8/7/23, 8/8/23, 8/12/23, 8/13/23, 8/21/23, 8/24/23, 8/26/23, 8/28/23, 9/2/23, 9/7/23, 9/8/23, 9/11/23 (two doses), 9/13/23, 9/14/23, 9/23/23, 9/25/23, 10/3/23, 10/5/23, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene and maintained infection control standards during enteral medication administration for 1 of 3 residents reviewed for gastrostomies, Resident #21, and during direct care for 1 of 3 residents reviewed for tracheostomies, Resident #72. Findings include: 1. During an observation on 10/10/2023 at 12:39 PM, Staff J, License Practical Nurse (LPN), performed hand hygiene with hand sanitizer and prepared Resident #21's medication. Staff J entered Resident #21's room. Staff J entered the shared bathroom and prepared water administration. Staff J washed her hands and donned gloves. Staff J placed a barrier on top of the bedside table and placed four medication cups that contained water on the barrier. Staff J stated she needed an enteral syringe in order to administer Resident #21's medication. Staff J removed her gloves and took the medication with her and walked down the hall to the nursing station. While holding the medication cup in her left hand, Staff J rested her right hand on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$7,466 in federal fines across 2 penalties.

  • $3,728 — penalty dated 2023-10-12
  • $3,738 — penalty dated 2023-10-12

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to EXCELSIOR CARE GROUP — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 1 of 52.3-1.3 vs chain
Quality measures 3 of 54.2-1.2 vs chain
The other 32 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Ambassador Healthcare At College ParkFort Myers, FL 1 of 5Briarcliff Manor Center For Rehab And Nursing CareBriarcliff Manor, NY 1 of 5Charlotte Bay Rehab And Care CenterPort Charlotte, FL 1 of 5Melbourne Healthcare And Rehabilitation CenterMelbourne, FL 1 of 5River Front Rehabilitation And Healthcare CenterPennsauken, NJ 1 of 5Space Coast Healthcare And Rehabilitation CenterMerritt Island, FL 1 of 5West Delray Nursing & Rehab CenterDelray Beach, FL 2 of 5Alliance Care Rehabilitation And Nursing CenterIrvington, NJ 2 of 5Azure Shores RehabMiami, FL 2 of 5Beach Breeze Rehab And Care CenterWest Palm Beach, FL 2 of 5Boca Circle Rehabilitation CenterBoca Raton, FL 2 of 5Breezy Hills Rehab And Care CenterLakeland, FL 2 of 5Charming Lakes RehabLakeland, FL 2 of 5Lake City Healthcare And Rehabilitation CenterLake City, FL 2 of 5Lake Eustis Healthcare And Rehabilitation CenterEustis, FL 2 of 5Seagate Rehabilitation And Nursing CenterBrooklyn, NY 2 of 5West Volusia Healthcare And Rehabilitation CenterDeltona, FL 2 of 5Yamato Nursing And Rehabilitation CenterBoca Raton, FL 3 of 5Arnold Walter Nursing & Rehabilitation CenterHazlet, NJ 3 of 5Heartland Nursing & Rehab CenterBoynton Beach, FL 3 of 5Nassau Rehabilitation & Nursing CenterHempstead, NY 3 of 5Palm Beach Nursing CenterLake Worth, FL 3 of 5Throgs Neck Rehabilitation & Nursing CenterBronx, NY 4 of 5Acclaim Rehabilitation And Nursing CenterJersey City, NJ 4 of 5Adroit Care Rehabilitation And Nursing CenterRahway, NJ 4 of 5Anchor Care and Rehabilitation CenterHazlet, NJ 4 of 5Atrium Center for Rehabilitation and NursingBrooklyn, NY 4 of 5Isles Of Boynton Nursing And Rehab CenterBoynton Beach, FL 4 of 5Sun Harbor HealthcarePort Charlotte, FL 4 of 5Victoria Crossing Rehabilitation CenterBrandon, FL 5 of 5Cypress Garden Center for Nursing and RehabilitatiFlushing, NY 5 of 5Staten Island Care CenterStaten Island, NY

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SUWANNEE OPERATING HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/09/2022
BDCC CONSUTKING GROUP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/09/2021
FDZ CONSULTING LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/09/2021
JZ CONSULTING LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/09/2021
RUBIWEB FLORIDA SERVICES GROUP USA LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/09/2021
POWERS, BRIANIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/09/2021
RUBENSTEIN, DAVIDIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/09/2021
WEBER, ARONIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/09/2021
ZAHLER, JACOBIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 04/01/2022

CMS files one row per role, so the 10 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.2M
Net patient revenuemost recent cost report
-11.5%
Operating marginrevenue minus expenses
$2.7M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 69%Medicare 9%Other / private 22%

This home reported $2.7M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$331per resident / day
operating cost
$10,058per month
≈ monthly operating cost
$297per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.

Typical monthly cost in Florida
$10,342/mo
Nursing home (semi-private)
$12,167/mo
Nursing home (private)
$5,610/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105613. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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